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Shannon Waller's Team Success Profile

Shannon Waller's Team Success

English, Financial News, 1 season, 258 episodes, 4 days, 17 hours, 36 minutes
About
Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller's Team Success podcasts are a series of insights around teamwork and success that she's gained from working with entrepreneurs.
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A Goal-Setting Team Is A Self-Managing Team

Are your team members growth oriented? How do you foster that mindset in your company? Today, Shannon Waller breaks down the January Strategic Coach® team meeting in which each of the 100+ team members thought through their personal growth and contributions for the upcoming year. How did it work, and how does that investment translate to the success of the business? Download Episode Transcript
1/25/202419 minutes, 2 seconds
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From Boasting To Celebrating: How To Shift Your Mindset For Success

Have you ever wondered how to transform your experiences into opportunities for future growth? Discover the power of celebrating wins in this episode of the Team Success podcast. Join Shannon Waller as she delves into the important difference between boasting and celebrating achievements and learn how sharing wins with team members not only fosters a positive company culture and supports individual growth, but also provides valuable opportunities for strategic reflection. She also shares practical tips for creating a celebratory environment and leveraging small wins to achieve big business goals. For any entrepreneur seeking to cultivate a supportive, growth-oriented atmosphere while driving sustained business success—this episode is for you! Download Episode Transcript
12/19/20239 minutes, 15 seconds
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Managing Up, Part II

Join team success expert Shannon Waller as she dives into the art of supporting your entrepreneur. Are you seeing through their lens, anticipating their needs, and proactively contributing to the owner’s vision? Learn the power of a simple four-word question that will have your entrepreneur celebrating you. And, find out entrepreneur and coach Dan Sullivan’s ultimate compliment to a team member. Download Episode Transcript
12/14/202311 minutes, 50 seconds
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Proving Yourself: The Surprising Barrier to Effective Teamwork

Ever felt the pressure to prove yourself in a new role or venture? Join Shannon Waller in the latest episode of The Team Success Podcast as she uncovers the hidden downsides of the “proving game” in business. Through a revealing coaching dialogue, Shannon explores the impact of seeking validation and highlights the unexpected barriers it presents to effective teamwork. Discover actionable insights and strategies that empower entrepreneurs to cultivate genuine success and authentic leadership within their teams. If you’re ready to challenge conventional thinking and unleash the true potential of your business, this episode is a must-listen! Download Episode Transcript
11/29/20237 minutes, 1 second
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Teamwork Triad In Real Life, with Chad Willardson

In previous episodes, Shannon has talked about the Teamwork Triad—are you curious to see how it plays out in real life? In this episode, Shannon interviews entrepreneur, author, and podcast host Chad Willardson about his Unique Ability® Dream Team. Learn how to find extraordinary executive assistants who not only support you, but sit in the Teamwork Triad seats that will help you achieve 10x growth. Download Episode Transcript
11/16/202352 minutes, 17 seconds
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Head, Heart, and Gut: The Three Must-Haves to Take Action!

In this thought-provoking episode, entrepreneur and team coach Shannon Waller delves into the crucial factors that drive action and engagement. Drawing from personal experiences and insights, Shannon highlights the importance of not only intellectual stimulation but also emotional connection and personal motivation when it comes to the creative process, and shares how ideas progress from the mind to the heart and gut, unlocking the willingness to take action. If you’ve ever wanted guidance on how to overcome the barriers that hinder progress and productivity, tune in now! Download Episode Transcript
11/2/20238 minutes, 16 seconds
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Stop The Struggle: Essential Tools For Managers, With Jill Young

Shannon Waller, entrepreneur and team coach, chats with the brilliant Jill Young, EOS® Implementer and coach, about the tools leaders need to alleviate frustration and handle tough issues. They dive into proven EOS® and Strategic Coach® tools, including the Accountability Chart™, Rocks, and Quarterly Conversations, that help entrepreneurs resolve stuck situations. Jill provides tactical coaching wisdom on implementing these tools with care and concern to unlock team engagement and prevent problems. Download Episode Transcript
10/19/202349 minutes, 33 seconds
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Unlocking The Power Of Transformational Leadership

Do you know what makes a good leader? As an entrepreneur, it’s your job to provide the vision and direction your team needs in order to thrive, but just because you’re supposed to do it doesn’t mean it comes naturally to you. Fortunately, great leadership is a skill that can be improved over time. In this episode of the Team Success podcast, Shannon Waller outlines a powerful leadership framework that’s not only easy to understand and implement but sure to deliver exponential results. She reveals the three essential elements that fuel effective leadership, shares tools and strategies for implementing them into your business, and explains exactly what can happen if you don’t. Don’t miss out on this exciting opportunity to enhance your leadership skills and elevate your entrepreneurial journey! Download Episode Transcript
10/5/202310 minutes, 22 seconds
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Hire Better People Faster, with Jeremy Macliver

Imagine you’re in the mind of someone applying for a job at your company. Are they seeing the real picture of who you are as a team and as a business? Why would they want to work for you? Shannon Waller invites Jeremy Macliver, author of Hire Better People Faster, to explain how to draw the right people into choosing to work for you. Jeremy’s Core Fit Hiring System flips the usual HR process of “hunting” or “farming” for talent to “fishing” amongst the best candidates. Download Episode Transcript
9/21/202347 minutes, 43 seconds
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If They Could Read Your Mind: Tools For Capturing Organizational Wisdom

Shannon delves into effective strategies for capturing and communicating the wisdom inside your business and backing it up with practical tools like Asana or Trello. Imagine simplifying complex procedures, discovering unexpected potential in your team, and gaining confidence through well-documented methodology. You’ll get acquainted with ideas that enhance team collaboration, boost productivity, and even raise the valuation of your business. This is more than just a productivity tip—it’s about making everything and everyone in your organization more valuable. Download Episode Transcript
9/7/202314 minutes, 31 seconds
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Crafting Your “Why Story” For Maximum Impact: How To Attract And Retain Great Talent, with Deirdre Van Nest

Are you looking for a new strategy to help attract and retain really great talent? Unlock the secret to captivating your audience and igniting your entrepreneurial journey with Deirdre Van Nest, renowned storytelling expert and coach. In this episode of the Team Success Podcast, Shannon and Deirdre reveal the transformative power of the “Why Story”—a potent tool that distinguishes entrepreneurs from their competition and resonates deeply with clients, customers, and team members. Through practical frameworks and real-life examples, you’ll learn how to craft a compelling Why Story that showcases your mission, values, and leadership qualities. You’ll also discover how vulnerability and authenticity can strengthen personal connections and build trust. Join us in uncovering the art of storytelling and its profound impact on entrepreneurial success in this dynamic and inspiring episode! Download Deirdre Van Nest's Information Sheet Download Episode Transcript
8/24/202328 minutes, 36 seconds
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How To Escape Email Jail, with Deirdre Van Nest

Are you getting lost in email? Discover the art of efficient email management and reclaim valuable time with our latest episode of The Team Success Podcast! In this episode, Shannon chats with renowned speaker, coach, and storytelling strategist Deirdre Van Nest about her game-changing email filtering system. You’ll learn how to delegate email tasks, set clear expectations, and leverage automation to streamline communication, plus gain actionable strategies for prioritizing valuable connections, protecting your energy, and optimizing productivity. Whether you’re seeking to automate your inbox or delegate email handling entirely, this episode offers invaluable insights and practical tips to help entrepreneurs reclaim control over their email overload and focus on what truly matters. Download Deirdre Van Nest's Information Sheet Download Episode Transcript
8/24/202343 minutes, 35 seconds
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Breaking Down Silos: Improving Collaboration Between Teams

Have you noticed that your teams are becoming siloed, only respecting their own agenda but not appreciating those of other teams? Today, Shannon Waller uses The Front Stage/Back Stage Model® and The Experience Transformer® to break down those silos. Shannon shares a recent experience she had as head of marketing, where she noticed tension between teams and how the teams were working together, and what she did to turn it into a Unique Ability® Teamwork growth opportunity. Download Episode Transcript
8/10/202315 minutes, 44 seconds
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Winning Formulas: The 9 Habits Of High Performers, with Steven Neuner and Ryan Cassin

Have you ever wondered what habits separate the highest performers from those who struggle to complete their to-do lists? In the sixth and final episode of this Team Success mini-series in partnership with Superpowers leaders Steven Neuner and Ryan Cassin, the trio delve into the nine essential habits that are the key to every high performer’s success. (Hint: You can’t do it alone!) From time blocking and daily syncs to letting your executive assistant become your project manager and even giving other high-performing team members their own EAs, this episode has all the information you need to empower your business, maximize your productivity, and keep you working firmly in your Unique Ability®. Don’t miss out! Download Episode Transcript
7/27/202359 minutes, 18 seconds
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How To Prevent Team Territorialism And Nurture Creativity

Shannon Waller dives into a common challenge for a 10x growth team: how to support team members who need assistance without triggering feelings of insecurity. You know they need help to free up their valuable time, but how can you make them feel supported, not threatened? Shannon has tips on fostering Unique Ability® Teamwork and growth mindsets to prevent territoriality and roadblocks to team creativity. Download Episode Transcript
7/13/202311 minutes, 15 seconds
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Pitfalls: Avoid These 5 Mistakes, with Steven Neuner and Ryan Cassin

Shannon Waller, Steven Neuner, and Ryan Cassin return for the fifth in a series on how entrepreneurs can hire and work with an executive assistant. In this episode, discover the five common pitfalls that can ruin your relationship with your executive assistant before it’s even begun. Dive into costly mistakes like being abrasive, hoarding tasks, and adopting a short-term mindset. Stay tuned to the end for Steven’s bonus pitfall. Learn Steven and Ryan’s hard-won strategies to develop your relationship with your assistant and empower them as a proactive partner so they can help you 10x your growth. Download Episode Transcript
6/29/20231 hour, 2 minutes, 43 seconds
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How To Lead with Authenticity – and Authority!

Are you putting yourself into “The Gap” without even realizing it? In this episode of the Team Success podcast, Shannon Waller talks about a common issue faced by many leaders: comparing themselves to other effective leaders. She explores the many pitfalls people face when trying to emulate others, including diminished confidence, performance, and teamwork, and reveals what to focus on instead to become your best, most authentic self. Tune in to learn more about how you can lead with authenticity—and authority! Download Episode Transcript
6/15/20239 minutes, 59 seconds
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Are You Giving Your Team Permission?

As an entrepreneur, are you tired of micromanaging and wish your team could read your mind to make the decisions you’d make? In this episode, Shannon Waller talks through giving permission to your team, a key step toward having a Self-Managing Company®. Learn how to reduce the risks—for yourself and for them—so your team can take the lead without continually asking for permission. Shannon walks you through the tool that will help everyone get on board and come away empowered to take action. Download Episode Transcript
6/1/202312 minutes, 16 seconds
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Crawl, Walk, Run: How To Succeed In Your First 90 Days With An Executive Assistant With Steven Neuner And Ryan Cassin

Are you an entrepreneur struggling to manage your workload? Are you considering hiring an executive assistant, but not sure where to start? Look no further! In episode four of this six-part series on all things assistants, Shannon Waller and Superpowers partners Steven Neuner and Ryan Cassin discuss the benefits of having an executive assistant and share practical tips for developing a successful relationship with them in the first 90 days. You’ll learn about coaching and scoring systems, the importance of communication, and the pitfalls of overloading your assistant. Listen now to unlock new levels of productivity, freedom, and growth in your business! Download Episode Transcript
5/18/202353 minutes, 23 seconds
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The One Hire To Transform Your Business And Your Life With Steven Neuner And Ryan Cassin

In part 3 of Shannon Waller’s interview with Superpowers partners Steven Neuner and Ryan Cassin, they get into the details of finding and training a Strategic Assistant® who will grow alongside you and free you up to achieve more, faster. Listen in to learn how to overcome resistance, invest in the perfect partnership, and foster open communication for long-term, transformative payoffs. Download Episode Transcript
5/4/202342 minutes, 22 seconds
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The Benefits And Challenges Of Owning A Family Business

If you own a family business or know someone who does, this podcast is for you. Seventy to ninety percent of American businesses are family owned, and they each come with a special set of challenges, opportunities, and strengths. In this episode of the Team Success Podcast, Shannon Waller and Matt Curry, an entrepreneur with a five-generation history in family business who’s experienced firsthand the transition of inheriting a company, do a deep dive into all things family businesses—the good, the bad, and the uniquely satisfying. They explore not only the difficulties that can arise, but the many surprising benefits of working with family, plus concrete strategies for navigating the complexities successfully. Download Episode Transcript
4/20/202342 minutes, 14 seconds
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How To Tell If Your Idea Is A “Compelling Offer” Or A “Convincing Argument”

Will Duke is a business owner who has been using Strategic Coach® concepts to help his clients think differently about security. Here, Will tells Shannon Waller how he discovered the difference between a “compelling offer” and a “convincing argument.” Entrepreneurs are great at crafting compelling offers for those around them, but what does it mean if you can’t get your team on board? Here’s how to identify when a compelling offer is actually a disguised convincing argument. Download Episode Transcript
4/6/202323 minutes
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What Kind Of Assistant Is Best For You? With Steven Neuner And Ryan Cassin

Welcome back to all things assistants! In episode two of this six-part series, Shannon Waller and Superpowers partners Steven Neuner and Ryan Cassin explored why having an assistant is crucial for any entrepreneur looking to improve their productivity, profitability, and overall quality of life. In this episode, they discuss the difference between a virtual assistant, an executive assistant, and a virtual executive assistant, and share a simple formula for deciding which one is a right fit for you and your goals. Listen in to learn more! Download Episode Transcript
3/23/202352 minutes, 47 seconds
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All Things Assistants—Do You Deserve One?

Do you ever wish you had an assistant, but feel like it’s a luxury you can’t afford (or don’t deserve)? For many entrepreneurs, investing in a support person can feel like a selfish and even frivolous expense, but the reality is, a good executive assistant can mean the difference between constant burnout and a thriving entrepreneurial life. It may be one of the easiest relationships to overlook, but it can also be the most transformative—and profitable. In this episode of the Team Success podcast, Shannon Waller and Superpowers partners Steven Neuner and Ryan Cassin talk all things assistants: why you need one, what to look for, and common mistakes to avoid. Listen now to learn more! Download Episode Transcript
3/9/202350 minutes, 55 seconds
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The Partnership Mindset—A Relationship Superpower

Those who pay a lot of attention to other people’s positions, titles, accomplishments, or money unknowingly create a gap in those potential partnerships. Shannon Waller instead sees all people, no matter their status, as potential collaborators. Listen as Shannon explains how to unlock the superpower that creates teamwork opportunities with anyone. Download Episode Transcript
2/23/202320 minutes, 10 seconds
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Come Up For Air, with Nick Sonnenberg

Is email eating into your time? Do you have to keep asking what’s happening with projects and waiting for a response? If you want to boost the results in your business, listen in as Shannon speaks with efficiency expert Nick Sonnenberg about his new book, Come Up for Air, and learn about his simple yet powerful “CPR” framework. Download Episode Transcript
2/9/202357 minutes, 33 seconds
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Why I Hate The Word “Sure”

You’re going back and forth with a team member over something you disagree about, when they say, “Sure.” That “sure” makes Shannon Waller crazy. It means that the person has shut down and isn’t fully in agreement. If you’re committed to team success and having a Self-Managing Company®, Shannon has tips for how to re-engage both sides in this conversation. Download Episode Transcript
2/2/202312 minutes, 30 seconds
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Multiplication By Subtraction … In Real Life, with Ben Laws

It’s one of the hardest conversations you’ll have as an entrepreneur. You want the business to have a bigger future, but someone on your team isn’t aligned with that growth. Ben Laws is here this week to talk Multiplication By Subtraction and how to do it so everyone wins. Download Episode Transcript
1/26/202340 minutes
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The Importance Of Keeping Pace With Yourself

Are you keeping pace with yourself? Are you aware of all the progress you’ve made—all your wins, all the things you’ve learned, and all the capabilities you’ve grown? Or are you more focused on a future ideal you’d like to reach? In this episode, Shannon walks you through the importance of keeping pace with yourself and how it affects your confidence, performance, and personal growth. Keep listening to learn more! Download Episode Transcript
1/19/202310 minutes, 7 seconds
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How To Hire And Retain The Right-Fit People For Your Business

Not having the right person in a leadership role in your business is costly on many levels: recruitment and resource expenses, opportunities lost, your culture poisoned, and on top of that, more stress and less freedom as the business owner. An industry leader in hiring for critical roles in entrepreneurial businesses, Alec Broadfoot has the formula for avoiding all of that. In this conversation with Shannon, Alec outlines his process—with an outstanding success rate that is 36% better than the industry average—for hiring and retaining the right people. Download Episode Transcript
1/12/202341 minutes, 32 seconds
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If Your New Ideas Are Causing Chaos For The Team, Try This Approach

You may not know this, but if you’re the visionary in your business, your team may think of you as the chaos agent. Why? In this episode, Shannon explains how to set up this one crucial bit of context when you’re discussing new ideas with team members so you can prevent teamwork chaos, confusion, resentment, and frustration. Download Episode Transcript
12/22/202213 minutes, 36 seconds
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When The Who Is You: A Simple Thinking Process For Powerful Teamwork

Have you ever wondered when to bring someone else onto a project—and when not to? That makes most of us! Every person on your team wants to be useful, but not everyone knows how or when their contribution will make the most impact. That’s where the “When The Who Is You” exercise comes in. Listen in as Shannon walks you through this simple, quick exercise designed to help you facilitate incredible Unique Ability® Teamwork and take the guesswork (and guilt!) out of asking for help. Download Episode Transcript
12/15/202216 minutes, 57 seconds
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ADHD As A Gift, with Faster Than Normal Author, Peter Shankman

For years, people have jokingly used the term “ADHD” to explain their distractions and mistakes. But now there’s a growing awareness of neurodiversity as a different way of processing experiences, which, in addition to some challenges, also comes with certain abilities and advantages. In this episode, Shannon interviews Peter Shankman, keynote speaker and author of Faster Than Normal, about his experience of learning how to capitalize on his ADHD and how companies can benefit from including team members who are neurodivergent. Download Episode Transcript
12/8/202224 minutes, 54 seconds
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Are You Guilty of Drive-By Delegations?

Entrepreneurial companies thrive when their team members are engaged and bring their whole selves to work. It’s more fun, and it produces great results. But if the entrepreneur forgets to genuinely connect when handing off tasks and doesn’t seem to care enough to check in along the way, they risk having their team members drift off into disengagement. Here’s how to make sure that never happens. Download Episode Transcript
12/1/20226 minutes, 59 seconds
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Uncovering “The Why Of You,” With Debra Levine

While many profiles are great at identifying types of people and how they work best, the PRINT® profile is unique in the way it simply and powerfully answers the root question, “Why?” In this episode, Shannon speaks with Debra Levine, the PRINT profile’s co-creator, about how you can bring this unconscious yet vital aspect of yourself into your awareness so that you can be truly successful, collaborative, and fulfilled. Download Episode Transcript
11/24/202259 minutes, 58 seconds
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Scheduling Is A Creative Act

Life as a busy entrepreneur often involves meetings, appointments, and deadlines. But are you the best person to organize these in your calendar? A Strategic Assistant® with a talent for scheduling can help you stay on track toward your goals and be more productive and present in your day. In this episode, Shannon explains how to find and work with one of these “artists.” Download Episode Transcript
11/17/202213 minutes, 16 seconds
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Stop Chasing Squirrels, with Ted Bradshaw?

Many people perform exceptionally well and achieve all the hallmarks of success, but inside they just don’t feel it. In this episode, Shannon speaks with Ted Bradshaw, whose six-point path can help you “catch up with yourself” and enjoy the life you’ve created. Download Episode Transcript
11/10/202238 minutes, 4 seconds
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The Downside Of A Great Company Culture

Surely having a great company culture is entirely a good thing, right? Well, there’s a challenge: Sometimes team members who aren’t a right-fit anymore don’t want to leave—because they like it there too much! In this episode, Shannon offers her perspective on this unique situation, plus actionable tips for when and how to have tough conversations with team members who are no longer carrying their weight. Download Episode Transcript
11/3/202213 minutes, 19 seconds
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Customer Driven Leadership, with Daniel Hammond

Get everyone in your business playing the same game—and winning it. In this episode, Shannon chats with Daniel Hammond, co-author of Customer Driven Leadership. Download Episode Transcript
10/27/202240 minutes, 59 seconds
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Is It Always Bad When A Senior Team Leader Leaves?

You depend on your senior team leaders, so of course you want to hold onto them. But sometimes even a phenomenal worker isn't actually a good fit for your culture. Listen in as Shannon helps you hear the whispers you might rather avoid and build a company where everyone is fully aligned and engaged with you and your goals. Download Episode Transcript
10/20/20229 minutes, 12 seconds
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Assistants For Coaches And Visionaries, with Jenna Spencer

Shannon speaks with Jenna Spencer, who helps business coaches, entrepreneurs, and visionaries find the right assistant. This person, Jenna says, can extend the leader's capabilities in an almost magical way that feels like getting to have your cake and eat it too. Find out about her process and her crucial rules for creating a great collaborative partnership. Download Episode Transcript
10/13/202248 minutes, 2 seconds
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How Coachable Are You?

When someone gives you feedback, it's a chance to transform what isn't working into something better. But feedback isn't always easy to hear, so Shannon shares some tips and resources to help you master these important opportunities for self-discovery and growth. Download Episode Transcript
10/6/202215 minutes, 8 seconds
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The Formula For Perfect Podcasts, with Matt Halloran

Shannon talks with podcast expert Matt Halloran who shares a treasure chest of tips for creating a show that people want to listen to—and that gets measurable results! Download Episode Transcript
9/22/202240 minutes, 2 seconds
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The Best Team Members Are Company-Focused, Not Career- Focused

When everyone in an entrepreneurial business shares the leader's vision and works toward it, everybody has a chance to succeed. But some individuals are focused solely on their own advancement—seeking status, dividing and conquering. In this episode, Shannon explains why this behavior is toxic to an entrepreneurial culture and how to make sure everyone on your team is there to contribute to a greater purpose. Download Episode Transcript
9/8/202214 minutes, 3 seconds
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Head, Heart, And Hands: Hiring For Full Engagement

Shannon Waller talks to entrepreneurial HR specialist Alex Swiech about the new realities of hiring after "The Great Resignation." Together, they walk through a step-by-step hiring process that helps both the entrepreneur and the candidate get what they want from a working relationship. Download Episode Transcript
8/25/202252 minutes, 34 seconds
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Expanding Unique Ability Impact

What is the growth path in an entrepreneurial company? In the absence of a traditional corporate hierarchy, how do you expand your contribution and get rewarded for it? Your team members want to know! In this episode, Shannon reveals the simple steps you can take to help team members recognize their strengths, grow their capabilities, and contribute toward your company’s bigger future vision.
8/11/202220 minutes, 47 seconds
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The Challenges And Opportunities Of Family Businesses, with Author Sara B. Stern

All of us have had experience with family businesses. They represent over two-thirds of privately held companies in the U.S., yet few people understand the unique challenges (and opportunities) that owning one presents. It requires a much more emotional approach to business than owning a traditional corporation—but that doesn’t mean emotion runs the show. In this episode, Shannon talks with Family Business Fanatic and EOS Implementer® Sara B. Stern about her simple, step-by-step guide to family business succession—Start Here: A Guide for Family Business Succession—and explores why family businesses need to be crystal clear on their core values and ownership philosophy if they want their companies to remain healthy many years down the line. Just launched! Married to The Family Business: A Handbook for Spouses of Family Business Owners by Sara B. Stern, available for purchase here: https://www.thesagepages.com/ Get 25% off with discount code "coach"
7/28/202259 minutes, 56 seconds
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Don’t Leave A Leadership Vacuum

If you're stepping into a leadership role, remember that your primary responsibility is to provide direction. If you're stepping out of a leadership role, make sure your community knows there's someone in charge whom you believe in.
7/14/202211 minutes, 21 seconds
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Innovation Managers Turn Visions Into Reality

Shannon talks with Alec Broadfoot and Kate Norton of VisionSpark, who've discovered how to identify and hire those elusive "innovation managers" who can turn an entrepreneur's wildest ideas into practical results.
6/30/202247 minutes, 28 seconds
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Do You Have A Thinking Partner Network?

We can all benefit from having regular conversations with professional friends who energize us, challenge us, and expand our thinking. Reach out and build your own "thinking partner network"!
6/16/202214 minutes, 54 seconds
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Mastering Delegation, with Emily Morgan, Author of “Let It Go”

What are you called to do? What contribution do you want to make to this world? Whatever your answer, delegation is the key to accelerating and multiplying your efforts—the ultimate freedom, growth, and retention strategy. In this episode, Shannon talks with Emily Morgan about her deep, fun, and practical new book on the subject of delegation: Let It Go. (We promise that this episode contains no singing or references to ice princesses.)  
6/2/202252 minutes, 31 seconds
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Mindset Matters More

In order to shift your behavior, shift your mindset first. If you're not seeing the results you want, stop for a moment to think about your thinking. This is the way to make a higher level of personal and professional growth your new normal. It isn't easy, and it takes courage, but it can spark a permanent transformation in an instant.
5/12/202214 minutes
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Find Your WHY, with Jerry Lujan

In this episode, Shannon talks with Jerry Lujan in depth about The WHY Institute's new "WHY.os" profile, which helps you understand what motivates you at your core so you can better filter opportunities and consistently show up as your best self. Learn more about The WHY Institute.
5/5/202259 minutes, 33 seconds
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Taking Emotional Ownership

You hire someone who's smart, interesting, presents beautifully ... then doesn't produce the results you expected. What's going on? In this episode, Shannon shows how entrepreneurs and their team members can go beyond a mere intellectual understanding of a role to engage the team member's emotions and mindset, so they can connect personally with the impact of their work and really care about becoming a hero to you.
4/21/202222 minutes, 16 seconds
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Collaboration Case Study: Justin Breen and Mark Fujiwara of BrEpic Network

In some ways, Mark Fujiwara and Justin Breen couldn't be less alike, and this makes for a perfect collaborative partnership. (Together, they've built a network that helps other entrepreneurs establish connections like theirs.) Listen in as Shannon walks them through a range of profiles that explain why their differing talents and shared values line up so well—demonstrating how you can use these systems as incredibly powerful teamwork tools.
4/7/20221 hour, 1 minute, 9 seconds
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Don’t Burn Bridges

When someone leaves your company, that's it, right? Once they're out the door, the relationship's over. Or is it? In this episode, Shannon talks about the advantage of keeping an abundance mindset and remembering that, as Dan Sullivan says, "People do things for their reasons, not for your reasons." She explains how handling endings graciously can turn your ex-clients and former team members into enthusiastic ambassadors for you out in the world.
3/24/202210 minutes, 46 seconds
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The Visionary’s Visionary: Dan Rogers

Serial entrepreneur Dan Rogers knows his place: the future. Whether he's a week, a month, or a year ahead in creating the vision of an organization, he knows he needs collaborative partners to send insights back to—people with the talents and perspectives to make his ideas real in the present. In this episode, Shannon and Dan talk about how to mesh vision and teamwork, and Dan shares how he uses a few of his favorite Strategic Coach tools.
3/10/202240 minutes, 46 seconds
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Establish And Protect Your Time Boundaries

“Distributed work” and “work-from-home” have turned our lives into an endless game of attention span Whack-A-Mole. So in this episode, Shannon explains why it’s so important to take charge of your own time and attention—giving yourself protected periods to think, to produce, and to unwind. She walks you through Strategic Coach’s Entrepreneurial Time System and shares some specific practices she uses to stay creative instead of reactive.
2/28/202214 minutes, 21 seconds
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The Right Assistant Is A Superpower, with Ryan Cassin & Steven Neuner

Many entrepreneurs agonize over hiring an executive assistant and put it off as long as they can, despite knowing that their growth and freedom depend on it. That’s where Ryan Cassin and Steven Neuner’s company Superpowers (superpowershq.com) comes to the rescue, custom matching successful entrepreneurs with the right work-from-home, U.S.-based executive assistant. In this episode, Shannon finds out how Superpowers attracts, trains, and pairs assistants with entrepreneurs and what it takes for a business leader to empower someone else to lead them so that they’re free to be the boss. Free Strategic Coach download for executive assistants: “My Top Teamwork Tips” by Nicole Pitcher
2/10/202258 minutes, 14 seconds
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How To Keep Great People

In The Strategic Coach® Program, entrepreneurs discover that they have a lot more freedom than they'd imagined. But that's true for the team members in an entrepreneurial business too. In this episode, Shannon describes "The Four Freedoms" that are the key to finding and keeping really great people.
1/26/202215 minutes, 29 seconds
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Culture Is The Leader’s Choice, with Jaime Taets

Jaime Taets defines a positive company culture as a place where people leave every day better than when they came in—and she has the measurements and tools to help businesses create that culture. Hear how she fosters leadership and the other L-word (yes, love) to inspire loyalty and stellar results at a time when millions are quitting their jobs. Bonus: Get Jaime's free "Culture Guide," a great resource to understand the importance of culture and a tool to improve it: http://keystonegroupintl.com
1/20/202245 minutes, 40 seconds
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Attracting Talent With Marketing

Are you looking for new and better ways to attract great talent to your team? In this episode, Shannon shows you how to take the capabilities you already use with your clientele and apply them to attract phenomenal new team members. This is crucially important now, during the current “Great Resignation,” when employees have a lot of choice about whom to work with. Using the approach Shannon outlines, you’ll create a compelling opportunity for right-fit hires that really distinguishes you from others, who are still communicating in outmoded terms like “jobs” and “roles.”
1/13/202212 minutes, 57 seconds
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Meet Your Newest Teammate: AI, with Evan Ryan

It’s not that team members don’t want to do hard work—they do. But they want to do meaningful hard work. This is where AI can help—not as a buzzwordy technological magic wand, but simply as a teammate whose specialty is taking on the repetitive, time-consuming tasks that prevent people from making their best contribution and feeling fulfilled in their work. In this episode, Shannon talks to Evan Ryan, who loves “electrifying” companies by using AI to automate boring tasks. Evan explains the mindset that will make AI useful to you, provides real-world examples of companies that have used it to exponentially multiply their results, and shares some helpful AI applications you can get started with right now.
1/6/202228 minutes, 13 seconds
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Betting On Yourself

Do you bet on yourself? How can you know what's the best bet for your capabilities, skills, and mindsets? In this episode, Shannon shares some great tools for getting to know yourself better, and some powerful questions to ask, so you can determine which opportunities offer the biggest payoffs for your unique qualities.
12/23/202113 minutes, 1 second
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Jayson Lowe’s Six-Week Sabbatical

In July of 2021, Jayson Lowe drove away from his businesses and didn't return for six weeks. As Dan Sullivan says, "You never know how good your team is until you leave." By giving his team an opportunity to run things themselves, Jayson confirmed how very good they were. Not only did he enjoy irreplaceable time with his wife and children, on re-entry into his business, he was also able to refocus his role and activities in preparation for the next leap forward. In this conversation, Shannon uncovers exactly how Jayson prepared himself and his team for his first—but not his last—sabbatical, and why he feels it was so important to take it.
12/16/202157 minutes, 21 seconds
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Strategies vs. Tactics

An entrepreneur’s job is to make things up and then make them real. But sometimes there can be a huge gap between your vision and the implementation of it. So how do you connect those dots? In this episode, Shannon Waller unpacks the difference between strategies and tactics, and shows you how to use two favorite Strategic Coach tools to transform the big ideas in your head into your team members' daily activities, so everyone gets to succeed together.
12/2/202111 minutes, 30 seconds
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Dynamic Role Optimization, with Nick Sonnenberg

How do team members grow in entrepreneurial organizations where there’s no obvious “ladder”? In this episode, Shannon talks to teamwork efficiency expert Nick Sonnenberg about his newest breakthrough, “Dynamic Role Optimization,” which gives entrepreneurs a system for divvying up and swapping activities within their businesses. He explains how you can apply this system, starting with just a simple spreadsheet, and outlines five work levels that show you whom to hire, how to keep them, and how to reward them. Teams using this system report being happier than they were six or 12 months ago because they’re doing more intellectually stimulating work that gives them more joy. Meanwhile, the team is producing better-quality work that’s better suited to their pay grade. Free download: The “Five Work Levels” document that Nick spent thousands of dollars developing for his company.
11/22/202133 minutes, 45 seconds
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The Difference Between Hierarchies And Triads — And Why It’s So Important

“I’m great, you’re not.” Sound familiar? Forty-eight percent of American institutions are founded on this principle, which encourages team members to focus on their own strengths (and others’ weaknesses) in order to get ahead. It’s individualistic, it’s hierarchical, and it’s completely counterproductive. But entrepreneurial organizations are different. Based on the idea that “we’re all great,” they give everyone the opportunity to contribute their strengths and talents and support those of others, creating exponential results in the process. In this episode of the Team Success podcast, Shannon Waller explores the difference between these two structures, known as hierarchies and triads, what they look like in practice, and how they’ll benefit you, your company, and your bottom line.
11/4/202115 minutes, 14 seconds
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10 Things Every Entrepreneur Needs To Know About Hiring – Author Interview with Charlie Bassett

Labor shortages, burnt out employees, unprecedented turnover—we’ve all heard the news. The pandemic has changed a lot about the way people work and what they expect from their employers, and that means companies need to step up their game if they want to attract amazing team members … and keep the ones they’ve got. In this episode of the Team Success podcast, Shannon Waller interviews Charlie Bassett, CEO of luxury grocery chain Bassett’s Market, about his proven best practices for hiring new team members and celebrating current ones. Charlie shares the 10 hiring tips he recommends to every entrepreneur looking to bring in and keep amazing talent, plus how they helped him continue to grow his business through the uncertainty of the pandemic.
10/25/202143 minutes, 12 seconds
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Closing Black Holes And Open Files: A Simple Guide For Accelerating Teamwork

Do you often find yourself checking up on your team members to ensure things are on track—or worse, remembering to check up on them at 3 a.m., or in the shower, or while driving to work? It’s a common trap entrepreneurs fall into and a big waste of mental and emotional energy. It’s also completely avoidable. In this episode of the Team Success podcast, Shannon Waller walks us through two of the most draining entrepreneurial pitfalls—black holes and open files—and explains how these two issues undermine your energy (and your confidence in your team). Plus, she shares a simple solution for eliminating them both for good.
10/7/202110 minutes, 59 seconds
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How To Be A Great “Who”

Have you ever wondered how to be a great “Who” in the spirit of WhoNotHow™? Many of us find it easier to recognize what we need help with than what we have to contribute, but learning how to best show up for others is a skill everyone can learn. In this episode of the Team Success podcast, Shannon Waller outlines what it looks like to shift your mindset from seeking status to celebrating collaboration, and all the ways this will benefit you, your team, and your company’s overall productivity. She also shares three questions you should be asking yourself before deciding to jump in on a project to ensure you’re not only being useful but having a good time along the way.
9/24/20210
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How To Talk To Your Kids About Money — Author Interview with Chad Willardson

Most of us can remember having some version of “The Talk” with our parents—and how uncomfortable it was for everyone involved. But studies show parents feel more comfortable talking about sex and drugs with their kids than money… and best-selling author and financial expert Chad Willardson is out to change that. In this episode of the Team Success Podcast, Shannon and Chad sit down to discuss his latest book, Smart Not Spoiled, where he not only outlines 7 key money skills your kids need to have in order to be financially independent, but also strategies for taking the emotion and stress out of the conversation. If you’d like to help your kids learn how to spend money wisely AND earn it in ways that they enjoy, keep listening!
9/10/202144 minutes, 20 seconds
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Graceful Exits: A Simple Strategy For Helping Your Team Adjust When Someone Leaves

Team members come and go all the time (whether by choice or otherwise). That’s the reality of business. But that doesn’t make it any less difficult for the team members left behind. When you don’t have a graceful exit strategy in place, progress can easily grind to a halt as people struggle to process their leftover emotions. In this episode of the Team Success podcast, Shannon Waller outlines a simple yet effective strategy for graciously taking care of your team when someone leaves. She also shares how doing so can not only help you retain your current team members, but attract more right-fit people in the future.
8/26/20218 minutes, 15 seconds
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How To Live Your Vision, with Geeta Nadkarni

In this episode of the Team Success podcast, Shannon Waller sits down with Impact with Influence founder and celebrated author Geeta Nadkarni, who’s developed a proven (and wildly successful) formula for helping coaches become experts in their field and attract more high paying clients than they can handle. She talks about her latest book, How to Live Your Vision: Manifest Your Dream Reality in Less Than 15 Minutes a Day, and shares the daily practice that has improved her mindset, teamwork, and overall entrepreneurial success, along with plenty of other practical tips for realizing your truest, most ambitious entrepreneurial visions.
8/13/20211 hour, 1 minute, 33 seconds
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How To Deal With Entrepreneurial Overwhelm

It’s hardly a secret that most entrepreneurs carry a lot on their shoulders … but that doesn’t mean it’s a prerequisite for the job. In this episode of the Team Success podcast, Shannon Waller explores the very common (and totally avoidable) issue of entrepreneurial burnout. She shares common reasons why you feel obligated to say yes to everything, why it’s so detrimental to not only your efficacy in the workplace but your overall well-being, and effective strategies for saying no more often—and with grace.
7/23/202117 minutes, 39 seconds
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How To Increase Your Adaptability Quotient, with Ross Thornley

Change is inevitable, and never has that fact been more relevant than today. Teams and individuals no longer have a choice about whether to adapt and change, because the alternative is getting left behind. That means the number one skill entrepreneurs need if they want to support their teams and continue growing their business is adaptability. Fortunately, that skill can be developed and strengthened, and Ross Thornley, the co-founder of a company that transforms the way people and organizations adapt to change by measuring and improving their AQ (Adaptability Quotient), wants to help. In this episode of the Team Success podcast, he and Shannon break down exactly what adaptability means, how you can improve and strengthen yours, and why it’s so important in business today.
7/8/202156 minutes, 16 seconds
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Nip It In The Bud: Your Best Solution For Stopping Poor Behavior In Its Tracks

Is there some poor behavior in your company that you’ve been tolerating, or issues you’ve been ignoring? Well, your silence is making it worse. If team members don’t know they’re not acting in alignment with your values, or worse, know they can get away with breaking the rules, nothing will ever change, and you’ll find yourself spending more time cleaning up messes than running your company. But it doesn’t have to be this way. In this episode of the Team Success podcast, Shannon Waller shares the most common reasons why these issues arise in the workplace, practical solutions for resolving them, and what can happen if you continue to let poor behavior go unchecked.
6/28/202111 minutes, 13 seconds
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The Real Meaning Of Diversity — Author Interview With Justin Jones-Fosu

The word “diversity” comes up a lot in discussions around workplace culture and decorum, but few of us truly understand what it means. We think of the big three—gender, race, sexuality—and forget about all the other differences that make us truly diverse. Because that’s really what it’s all about: difference. And it’s the work of all of us to learn how to engage and collaborate with people no matter how different from us they are. In this episode of the Team Success podcast, Shannon Waller interviews successful entrepreneur, diversity coach, and best-selling author Justin Jones-Fosu about his latest book, The Inclusive Mindset, where he shares practical tips, insightful stories, and plenty of wisdom about how to practice inclusivity, why it’s so important, and how it can bring renewed meaning to your life and to the lives of those around you.
6/9/202147 minutes, 27 seconds
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The Importance Of Core Values

Every entrepreneur dreams of having a company that manages itself—of being able to leave the office feeling confident that their team can make decisions that will benefit the company without needing to ask permission first. But that’s not often the reality. The thing is, your company and your team are only as strong as your core values. The more clearly you can articulate exactly how people need to show up, work together, and interact with clients, the more freedom they have to make decisions on their own. In this episode of the Team Success podcast, Shannon Waller walks you through the importance of communicating your core values, the effect it has on company culture and team behavior (especially in today’s remote work culture), and some expert tips on finding yours.
5/26/20219 minutes, 24 seconds
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The Exponential Impact Of AI — Interview with Evan Ryan

For many us, the phrase “Artificial Intelligence” conjures up images of a bleak, joyless future where machines have taken over and humans have to fight for their place in the workforce. But that’s the Hollywood version of AI, not the reality. The fact is, AI can significantly improve the lives of your team members—and your overall business growth. And according to Evan Ryan, the entrepreneur dedicated to helping businesses achieve faster, better results using AI, it’s actually the hidden secret to leveraging the best of your team’s skills and improving overall efficiency, productivity, and innovation.
5/12/202138 minutes, 31 seconds
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Power Vacuums And Dominant Personalities: Why Successful Entrepreneurs Know When To Step In—And When To Take A Step Back

Dominant, decisive, doer: Does this sound like you? If you’re like most entrepreneurs, you want things done and you want them done now, and if no one steps up to the plate, you can’t help leaping in … whether you’ve got the necessary expertise or not. In this episode of the Team Success podcast, Shannon Waller explores what it means to have a driver-type personality, how it can hinder performance (and decrease results), AND what to do about it.
5/3/20217 minutes, 22 seconds
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The Importance Of Teaching Your Team Members To Think Collaboratively — Author Interview with Jill Young

In order to build a Self-Managing Company®, you need self-managing team members, and that starts with you. It starts with empowering your team to think critically, react creatively, and work collaboratively. In this episode of the Team Success podcast, Shannon Waller interviews EOS Implementer®, coach, and best-selling author Jill Young on her latest book, The Thinking Advantage: Four Essential Steps Your Team Needs to Cultivate Collaboration, Leverage Creative Problem-Solving, and Enjoy Exponential Growth, where she shares her four-step process for teaching your team members the skills and mindsets they need to confidently support you and your business.
4/14/202152 minutes, 28 seconds
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The Value Of Relationships In A Virtual World

In this new era of remote work, building and maintaining relationships can feel almost impossible. But it’s also more important than ever. It’s strong relationships, not simple transactions, that make for a fulfilled, connected, and productive team—and happy clients. In this episode of the Team Success podcast, Shannon Waller walks you through her best strategies for staying connected in a virtual world and discusses why this is so important, not only for the health of your team members and business, but your own too.
3/31/20219 minutes, 23 seconds
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Building An Employee Incentive Plan That Actually Works—Author Interview with Alex Freytag

Incentive plans are some of the most valuable methods of increasing team member productivity, cultivating an engaged workforce, and maximizing a company’s potential. Yet most entrepreneurs don’t understand how to create or use them to their best advantage. In this episode of the Team Success podcast, Shannon Waller interviews Alex Freytag, author of Profit Works, about the importance of encouraging a sense of ownership among your team members and his proven tips for doing it simply, creatively, and effectively.
3/16/202152 minutes, 22 seconds
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How Supporting Your Team Supports Your Clients

As an entrepreneur, most of your time should be spent working on your business, not in your business. That means it’s up to your team members to represent you and your company … and it’s up to you to ensure they feel safe, supported, and appreciated enough to do it well. In this episode of the Team Success podcast, Shannon Waller shares the top 5 ways entrepreneurs can invest in their team members—and exactly how it will benefit you, your clients, and your business.
3/3/202112 minutes, 32 seconds
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Expert Tips For Creating A Strong Virtual Company Culture with Nick Sonnenberg

When it comes to your business, company culture is everything. No matter how great your product or service is, if you can’t attract, retain, and make the most of great talent, you’ll always be fighting an uphill battle. But as our teams have transitioned from working in person to remotely, our strategies for keeping them engaged will have to change with them. In this episode of the Team Success podcast, Shannon Waller chats with Nick Sonnenberg, an expert in creating, building, and structuring successful remote teams, about his proven strategies for unlocking the growth potential of your virtual teams through stellar company culture.
2/18/202136 minutes, 34 seconds
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The Dangers Of Hiring Corporate

You became an entrepreneur to escape the confines of the corporate world and invest your energy in results, not arbitrary demands on your time and effort. And that means the last thing you want is a team member with a corporate attitude slowing down the energy and innovation of your business. In this episode of the Team Success podcast, Shannon Waller walks you through the questions you should ask, warning signs to look out for, and right-fit clues to help you in the hiring process.
2/8/202110 minutes, 52 seconds
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Tips For Becoming Unhackable — Author Interview with Kary Oberbrunner

Do you struggle with staying focused and on task? Are your energy and attention leaking in all different directions? You’re not the only one … and there IS help! In this episode of the Shannon Waller’s Team Success podcast, Shannon interviews Kary Oberbrunner, a longtime Strategic Coach® client and the author of Unhackable: Close the Gap Between Dreaming and Doing, to learn his top tips for stopping those energy leaks at the source, bulletproofing your focus and productivity, and, ultimately, achieving your wildest dreams.
1/21/202138 minutes, 9 seconds
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Why Building Trust Leads To Better Teamwork—And Productivity

Are you actively building trust among your team members? Research shows that a connected team is a productive team, and as a team leader, it’s up to you to start building those bridges. It may feel like getting down to business is the fastest route to getting results, but there’s plenty to be gained by slowing down and getting real. Keep listening to this week’s episode of the Team Success podcast to learn the best strategies for improving your team’s focus, productivity, and connection.
1/6/20219 minutes, 36 seconds
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The Cost Of Not Being “Energetically Committed”

Have you taken on projects only to later find you were lacking the enthusiasm to complete them? Tune in to Shannon Waller’s discussion on how to refine your decision-making, steer clear of wrong-fit projects, and excel as a hero to the right audience.
12/23/20207 minutes, 43 seconds
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How Are You Looking At 2021?

It’s difficult to plan for the future when life feels uncertain, and that’s a reality we’ve all been living with this year. However, even though we don’t know what 2021 will bring, we can still make progress toward our goals. We can still plan to provide great leadership, to engage in incredible teamwork, and to respond creatively to new challenges. In this episode of the Team Success podcast, Shannon looks at the three most common ways people have responded to the pandemic, and offers her expert tips for transforming today’s uncertainty into tomorrow’s success. Keep listening to learn more!
12/10/20209 minutes, 46 seconds
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The #1 Silent Teamwork Killer—And How To Avoid It

There are plenty of reasons why teamwork falls apart: poor communication, unclear expectations, lack of leadership … but more often than not, it comes down to reliability. No matter how professional, skilled, or charming you are, if people can’t depend on you to show up on time, do what you say, finish what you start, and say please and thank you, no one is going to want to work with you—and teamwork will grind to a halt. Here’s what you need to know.
11/25/20208 minutes, 20 seconds
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The Four Keys To Success For Sales Leaders — with Guest Mark Cox

Every entrepreneur is on a first-name basis with unpredictability. It’s just a part of the deal, and nowhere is that more true than when it comes to sales. But what if there were a way to actually create a process for sales that can be taught, replicated, and proven to work? In this episode of the Team Success podcast, Shannon Waller interviews expert sales coach and consultant Mark Cox, where he reveals his revolutionary concept, the Four Keys to Success for Sales Leaders. You’ll learn the strategies, processes, and tools you need to create a winning sales team—and take the guesswork out of your biggest uncertainty.
11/10/20201 hour, 25 minutes, 55 seconds
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Why It’s Not Enough To Be An Expert

As an entrepreneur, you’ve worked really hard to become an expert in your field. You know your clients expect the best, and you assume you’ll be rewarded for your knowledge. However, that’s just the starting point. It’s the bare minimum required to get your clients in the door. If you want to actually retain them long-term, it’ll take a lot more. In this episode of the Team Success podcast, Shannon Waller shares the three most important ways entrepreneurs can create real value for their clients—and lasting relationships with them. Keep listening to learn more!
10/28/20207 minutes, 26 seconds
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Turning Teams Into Heroes And Customers Into Raving Fans: An Interview With Patti Mara

In this episode of the Team Success podcast, Shannon Waller speaks with Patti Mara, a successful entrepreneur, longtime coach for Strategic Coach®, and author of UpSolutions, an incredibly useful book for any entrepreneur looking to take their value creation and relationship-building skills to the next level. In the interview, Patti shares the three mindset shifts necessary to transform your team members into heroes, your customers into fans, and your challenges into opportunities—and why that consistently leads to long-term success. Keep listening to learn more!
10/16/202051 minutes, 22 seconds
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Shorten Your Stride: The Entrepreneurial Secret To Navigating Uncertainty

When life gets unpredictable and planning for the future feels impossible, successful entrepreneurs don’t just give up on their goals. They change tactics. In this episode of the Team Success podcast, Shannon Waller walks you through a simple and effective process for managing uncertainty, communicating expectations to your team and clients effectively, and working toward your goals, even in the most chaotic of circumstances.
9/29/202011 minutes, 8 seconds
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How To Become “Indistractable”: Author Interview With Nir Eyal

Every one of us struggles with focus throughout the day, especially in times of stress or uncertainty, and it can be easy to blame technology for our lapses in concentration. But what if the problem weren’t about the things outside of us … but what’s going on inside? What if it were more about how we’re feeling in those moments than what we’re doing? In this episode of the Team Success podcast, Shannon Waller interviews Nir Eyal, best-selling author of Hooked and Indistractable, about simple steps entrepreneurs can take to avoid distraction, build healthy coping habits, and make things happen!
9/18/202051 minutes, 41 seconds
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How To Tell If Your Team Members Are Engaged

Have you noticed a shift in team member engagement since the pandemic? Times of crisis or rapid change often bring out the best (and worst) in people, leaving most entrepreneurs with a team composed of those eager to pull their weight … and those only looking to get by. But what does engagement actually look like? How can you separate your top players from those sticking to the sidelines? In this episode of the Team Success podcast, Shannon Waller outlines the key traits of an entrepreneurial attitude, what they look like in practice, and how to support this mindset in your team members so they’re better able to support you.
8/31/202015 minutes, 5 seconds
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How To Create Systems That Allow You To Work Less And Make More With Guest Josh Fonger

When was the last time you took a step back and looked at the systems controlling your business? Whether you’ve put thought into them or not, they exist, and they’re affecting every aspect of your business and life. So what if, by just investing a few purposeful hours of your time, you could save yourself a whole year’s worth of effort—and make more money in the process? In this episode of the Team Success podcast, Shannon Waller interviews Josh Fonger, the entrepreneur behind the wildly successful business Work the System, about his process for developing and implementing systematic solutions to complex business problems, and how it’s changing lives, one entrepreneur at a time.
8/19/202041 minutes, 21 seconds
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The One Question To Ask Your Team

As an entrepreneur, you're responsible for providing leadership to everyone on your team, and you may find this becomes increasingly difficult during periods of instability and change. At Strategic Coach, we’ve thought long and hard about the best ways to take care of our team members and help them stay productive when stress is running high, and we’ve realized it all comes down to one simple question. Keep listening to find out more!
8/4/20209 minutes, 42 seconds
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How To Find A Great Assistant Part 2 — With Guest Tim Francis

There are plenty of great assistants out there in the world, but not all of them are great for you and your business. In this second of two installments of the Team Success podcast, Shannon Waller continues her interview with entrepreneur Tim Francis, the owner of Great Assistant, a thriving business that has helped hire over 300 great assistants in just 12 years. They explore the benefits of having a fully remote assistant, some strategies for making your working relationship as profitable and productive as possible, and a unique concept called "Four A's and a P" that makes hiring simple, effective, and transparent for everyone involved. Listen now!
7/20/202057 minutes, 50 seconds
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How To Find A Great Assistant Part 1 — With Guest Tim Francis

There are plenty of great assistants out there in the world, but not all of them are great for you and your business. In this first of two installments of the Team Success podcast, Shannon Waller interviews entrepreneur Tim Francis, the owner of Great Assistant, a thriving business that has helped hire over 300 great assistants in just 12 years. He reveals the one question everyone should ask themselves before hiring, how to find a right-fit assistant for yourself, the importance of learning to delegate, and how to determine whether you’re actually ready to hire someone ... plus so much more! Keep listening for the full story.
7/20/20201 hour, 5 minutes, 23 seconds
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A Conversation On Anti-Racism And Teamwork

It’s become clear that in order to eliminate systemic racism, every one of us needs to be more than just not racist. We need to be actively anti-racist, and that begins with awareness, empathy, and honest, open conversations. In this episode of the Team Success podcast, Shannon and Strategic Coach® team member Forsythe Olafioye sit down to explore what actions entrepreneurs and their team members can take to make the workplace inclusive, what they need to know to actively and helpfully participate in the anti-racist conversation, and how to positively impact the movement as a whole.
7/8/202042 minutes, 14 seconds
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WhoNotHow™ For Startups: Everything You Need To Know

Starting a business is scary, and adding someone to the payroll might be the last thing on your mind—even though it’s the first step toward exponential business growth, freedom, and satisfaction. In this episode of the Team Success podcast, Shannon Waller shares why overcoming a scarcity mindset is the most important thing you should do as a new entrepreneur to achieve the business of your dreams, exactly how it will benefit you, and her expert tips for making it happen. Keep listening to learn more!
6/22/202013 minutes, 31 seconds
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How To Keep Growing During Scary Times

When times are normal, some projects take priority and others get left on the back burner. But when scary times hit? That’s when it’s time to get them on the table—and off your to-do list. Every one of us has projects and goals sitting on the back burner, and rightly so. When times are normal, we prioritize the things that will have the biggest impact on our growth, teamwork, and profitability. But when scary times hit and our normal way of operating gets put on hold, that’s when your back burner projects can have the greatest impact. In this episode of the Team Success podcast, Shannon Waller walks you through this concept and shares how it’s been used at Strategic Coach® to improve our value creation, upgrade and streamline our processes, and maintain our confidence. It’s time to shorten your to-do list. When big goals get put on hold, it’s the little goals that become your business’s greatest hero. The tool that gets projects off your back burner and onto your list of achievements. Our secret to turning uncertainty into opportunity.
6/8/202014 minutes, 47 seconds
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The Importance Of Taking Time Off

Are you finding it even harder to disconnect from work now that you’re working from home? Here’s why free time is so important—and how to take it effectively. Entrepreneurs have always been notorious for overworking and under-resting, and the global shutdown has only made this problem worse. If your office is your home and your home is your office, where does work start and play begin? And does it even matter? In this episode of the Team Success podcast, Shannon Waller explains why now, more than ever, it’s essential to take plenty of time off from work, not only for your physical and mental well being, but for the well being of your business too. She also shares creative strategies for making your time off feel truly rejuvenating, even in lockdown. Keep listening to learn more!
5/27/202013 minutes, 55 seconds
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How To Have Great Virtual Team Meetings

Frustrated by the challenges of virtual meetings? Shannon Waller has some simple, effective tips for transforming your Zoom meetings from tiring to terrific. We all know meetings over Zoom can be a drag. Between the tech difficulties, lack of engagement, and distractions from pets, spouses, and kids, you might be wondering if you and your team will ever adjust to this new medium. But it doesn’t have to be this way. There are structures you can put in place right now that will not only make your virtual meetings more productive, but also leave your team members feeling incredibly energized, motivated, and connected—something we could all use now more than ever. Listen in to this episode of Team Success to hear Shannon’s top tips for making your virtual meetings great!
5/12/202016 minutes, 3 seconds
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The Secret To Selling Boldly In An Era Of Uncertainty

Being a salesperson is tough, and it’s only gotten tougher during these uncertain times. Reaching out to strangers multiple times a day when you’re feeling anxious and they’re feeling anxious takes a lot of courage, after all. But there are things sales teams and their leaders can do every day to not only make this process more lucrative — think double, even triple your current sales revenue! — but genuinely comforting, fulfilling, and value-driven for everyone involved. Keep listening to Shannon’s interview with Alex Goldfayn, author of Selling Boldly, to learn how you can take your sales game to the next level, even during these scary times.
4/28/202036 minutes, 7 seconds
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How To Take Back Your Future With One Question

Every one of us has had to give up the future we expected to enjoy in the coming weeks and months, and you’re not alone if you’re grieving that loss—or feeling like all of your goals and aspirations have been put on hold. But there’s a difference between your future changing and your future disappearing, and it’s all in your mindset. In this episode of the Team Success podcast, Shannon will take you through a powerful exercise that can not only help you move past your present grief, but move toward a bigger, brighter future. By answering this one question, you’ll see how to transform the current crisis into an opportunity to become better, stronger, and more capable than you were before it started. Keep listening to learn more!
4/15/20206 minutes, 46 seconds
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Teamwork Tips For Challenging Times

The global shutdown has forced nearly all of us away from our offices and cubicles and into our living rooms, and many are feeling the strain. As an entrepreneur and team leader, you may be wondering how to best support your teams during this challenging transition. In this episode of the Team Success podcast, Shannon will outline her best strategies for helping people stay focused on what’s working, supporting them through what’s not, and ensuring everyone feels a sense of belonging, connection, and collaboration, no matter how distant they are. Keep listening to learn more!
4/1/202019 minutes, 49 seconds
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4 Ways To Provide Leadership During Challenging Times

Whether or not you think of yourself as a leader, all of us are responsible for providing leadership during tough times. Our teams, our co-workers, our families, and our friends all look to us for guidance when things feel scary and uncertain, and how we react (or don’t react) can make all the difference in the world. In this episode of Team Success, entrepreneurial team expert Shannon Waller shares the four ways anyone can navigate through challenging situations—and how to transform them into opportunities to connect, learn, and grow.
3/18/202010 minutes, 32 seconds
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How Entrepreneur Paul Abel Added $1 Million To His Bottom Line

Is loyalty to legacy team members hurting your business? Entrepreneur Paul Abel shares his story of transformation and how making the decision to downsize from 44 to 14 team members changed the trajectory of his business. Learn how to recognize wrong-fit team members and the steps to gracefully letting them go in this episode of Team Success.
3/2/202036 minutes, 38 seconds
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How Productive People Stay Focused

Finding it harder than ever to stay focused in today’s world? In this episode of Team Success, Shannon Waller shares secrets to avoiding distraction and procrastination. Learn how to help your brain stay attentive so you can increase your output and your value.
2/3/202021 minutes, 58 seconds
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The High Cost Of Not Communicating

Do you leave your team members in the dark? In this episode of Team Success, Shannon Waller discusses the incredibly high cost of not communicating with your team. Learn why sharing what’s true, real, and on the horizon for your company is critical to building trust and getting the results you want.
1/20/202017 minutes, 38 seconds
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How To Give Feedback To Soft-Hearted People

What does giving great feedback really look like? In this podcast, Shannon Waller breaks down how to give clear, effective feedback no matter the situation. Learn the key to connecting and appreciating people so they’re always open to what you have to say.
1/7/202017 minutes, 57 seconds
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Moving From Reacting To Responding With Jennifer Kolari, Author Of Connected Parenting

“I’m the worst parent in the world” is something Jennifer Kolari hears often in her work with families. Tune in as she and Shannon Waller talk about what it means to be a parent today. Learn why the methods of the generations before us don’t work anymore and why the CALM technique is life changing.
12/17/20191 hour, 5 minutes, 40 seconds
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The Importance Of Constant Learning

How do you keep yourself relevant and tuned in to what’s coming next? In this episode of Team Success, join Shannon Waller in a conversation on continual learning and constant growth. Discover strategies against stagnation and ways to make sure you’re always future-ready.
12/3/201920 minutes, 12 seconds
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Get Leveraged With Nick Sonnenberg, Entrepreneur And Author Of Idea To Execution

At twenty-six, Nick Sonnenberg was making millions as a financial engineer and walked away from it all to become an entrepreneur. Shannon Waller sits down with him to discuss his business success, his next book, and the ticking time bomb he believes entrepreneurs can no longer ignore. Discover how to optimize your life and leverage your business.
11/19/201951 minutes, 52 seconds
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Letting Go: Team Members Who Have Passed Their Due Date

Is your company culture so great that it keeps people past their due date? Join Shannon Waller in this episode of Team Success for a conversation about team members who aren’t keeping pace. Learn the difference between a great culture fit vs. a great capability fit and how to have reality conversations with love.
11/6/201911 minutes, 25 seconds
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What’s Your Adaptability Quotient? – With Entrepreneur And Expert Ross Thornley

How refined are your adaptability skills? In this episode of Shannon Waller’s Team Success, Shannon is joined by the creator of the Adaptability Quotient, Ross Thornley. Discover how un-learning and letting go of what got you here is key to understanding what will you get there.
10/21/20191 hour, 10 minutes, 4 seconds
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What Smart Companies Know About Documenting Processes

Have you ever considered that your company’s intellectual property is walking out the door at 5 p.m. every day? Shannon discusses why consistency and processes are key to instantly increasing the value of your company.
10/7/201919 minutes, 53 seconds
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How To Crack The Code When It Comes To Making Great Hires, With Entrepreneur And Hiring Expert Alec Broadfoot

Is hiring one of your organization’s pain points? In this episode of The Team Success Podcast, Shannon Waller is joined by entrepreneur and hiring specialist Alec Broadfoot. A trusted and sought-after resource by business owners, Alec discusses the ripple effect one key hire can have on your entire organization.
9/24/201949 minutes, 53 seconds
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Letting Go Of The Death Grip: How To Encourage An Open Environment

When it comes to their role at work, are your team members overly protective? Join Shannon Waller for an insightful discussion on the dangers of protective team members. Learn how to coach your team out of a scarcity mindset and discover why all great entrepreneurs encourage an open work environment.
9/10/201916 minutes, 52 seconds
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“No Rush.” One Of The Worst Things To Say When You Want To Get Results

How often do you use the words “no rush” at work? In this episode of The Team Success Podcast, Shannon Waller explains the importance of direct and clear communication. Discover why the success you experience, in any role, depends strongly on your ability to communicate powerfully.
8/27/20198 minutes, 54 seconds
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How To Turn Worrying Into Creativity

How do you handle the things that worry you? In this episode of The Team Success Podcast, Shannon Waller discusses why it’s important for our well being to take our worries seriously. Learn why the things that keep you up at night are an opportunity to create solutions and momentum.
8/13/201912 minutes, 15 seconds
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Managing Polarities Part 2 With Author Barry Johnson

In the second of a two-part episode, Shannon Waller is joined by author of Polarity Management, Barry Johnson. Listen in as they discuss how to improve leadership and teamwork by learning how to leverage your polarities in business.
7/29/201934 minutes, 2 seconds
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Managing Polarities Part 1 With Author Barry Johnson

How do you solve an unsolvable problem? Barry Johnson, author of Polarity Management, speaks with Shannon Waller about the difference between a problem to solve and a polarity to manage. Discover why polarity thinking is the advantage you need to outperform competitors.
7/29/201925 minutes, 27 seconds
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4 Strategies For Better Collaboration

Is your ego affecting your ability to collaborate? In this episode of The Team Success Podcast, join Shannon Waller in a discussion on how to collaborate well. Learn four strategies that guarantee better teamwork and what’s necessary when it comes to co-creating.
7/15/201919 minutes
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How To Interview To Better Engage Your Audience

Are you a strong interviewer? Many of us are capable of interviewing someone, but interviewing someone well is a different story. In this episode of The Team Success Podcast, Shannon Waller shares her strategies for having an engaging and powerful conversation. Learn how to listen generously and extract the wisdom that makes for a memorable discussion.
7/3/201925 minutes, 36 seconds
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Unlocking Your Soul Sense With Coach And Entrepreneur Adrienne Duffy

“What if we were consciously always developing soul sense so that we were living from the deepest part of ourselves?” asks coach and author Adrienne Duffy. In this episode of the Team Success Podcast, join Shannon Waller in an interview about growth and how to stretch yourself internally as much as you do externally. Discover what it takes to be the leader of your own life.
6/18/201956 minutes, 16 seconds
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The Dangers Of Your Team Learning Their Unique Ability®

What happens when your team learns their Unique Ability and suddenly it’s all they want to focus on? In this episode of The Team Success Podcast, Shannon Waller shares strategies for freeing up your team’s time that don't require hiring but being resourceful instead.
5/31/201911 minutes, 56 seconds
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Taking Control Of Your Ego With Bestselling Author & Speaker Cy Wakeman

Are you moving through the world as the highest version of yourself? Join Shannon Waller in a discussion with speaker and New York Times bestselling author Cy Wakeman to discover the importance of deconstructing your ego and the strategies you can use to overcome it to become your most evolved self.
5/21/201957 minutes, 30 seconds
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How To Stay Curious In Business

Have you been doing what you’re doing for so long now that nothing seems new anymore? Join Shannon Waller for this episode of The Team Success Podcast, and learn how to maintain a spirit of curiosity. Discover why coming from a place of genuine interest impacts your relationships and the success of your company.
5/7/201913 minutes, 25 seconds
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The Real Meaning Of Success With Janelle Bruland, Entrepreneur & Author Of The Success Lie

Are you stuck on the treadmill to success? Entrepreneurs often buy into lies about what it means to be successful. They convince themselves being over-committed, over-scheduled, and overwhelmed is par for the course. Join Shannon Waller and entrepreneur and author, Janelle Bruland, to learn how to lead a life of significance over a life of success.
4/23/201946 minutes, 25 seconds
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How To Upgrade Teamwork By Hacking Yourself

We all have habits that work well for us but are ineffective when it comes to teamwork. In this episode of The Team Success Podcast, join Shannon Waller in discovering the benefits of paying attention to the areas where we get ourselves into trouble—because learning how to hack your habits is the answer to high-level teamwork.
4/9/201916 minutes, 11 seconds
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How Not To Scare Your Team With Your New Ideas

Shannon Waller will never forget the time she excitedly told a colleague about a new idea and was met with the response, “Can you please just tell me what’s going to stay the same?” Join her as she shares how to bridge the divide between natural innovators and stabilizers and the strategies behind how to effectively communicate and receive ideas.
3/26/201914 minutes, 2 seconds
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The Biggest Mistake We Make With Back Stage Team Members

How do you recognize your team members who operate behind the scenes? One of the biggest challenges in teamwork is making sure the people who work Back Stage feel the same love and appreciation as those Front Stage. Tune in to Shannon Waller’s discussion on why this has a huge impact on team morale.
3/12/201910 minutes, 57 seconds
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Should You Start A Podcast? Everything You Need To Know, With Expert Paul Colligan

Every brand needs a voice, but how do you know if a podcast is the right medium for you? Join Shannon Waller in an interview with entrepreneur and podcast specialist Paul Colligan. Discover where podcasting is going, its advantages over other technology, and the necessary question to ask yourself if you think you’re missing out.
2/27/20191 hour, 6 minutes, 30 seconds
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When’s The Right Time To Hire?

When exactly is the right time to onboard new team members? Tune in to Shannon Waller’s discussion on how to get really resourceful about hiring. Learn when to do it, how to do it, and why it’s the answer to freeing you up and leveraging your team.
2/11/201913 minutes, 21 seconds
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How To Create A Team So Good They Could Replace You, With Entrepreneur Kent Pilcher

Have you built a team who’ll stick with you until the end or are they warm bodies getting you to the next hill? Join Shannon Waller and entrepreneur Kent Pilcher in their conversation about what extraordinary leadership looks like. Discover why all great leaders know that significant business growth starts with the growth of your team.
1/29/201952 minutes, 40 seconds
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Here’s Why Talent Diversity Matters

Are the majority of your team members different from you or just like you? Join Shannon Waller as she discusses a different type of diversity—talent diversity. Learn where you might be holding on to certain biases, the benefits of having different perspectives, and the strategies that go into assembling a team that thrives differently.
1/14/201913 minutes, 29 seconds
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How To Upgrade Your Relationships, with Expert Neil Sattin

How do you keep your relationships alive? In this episode of The Team Success Podcast, Shannon Waller is joined by relationship expert and podcaster Neil Sattin. Learn why the things we don’t talk about are so important and why how you make others feel plays a larger role in connecting than you think.
1/4/20191 hour, 18 minutes, 25 seconds
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Where Does Your Creativity Come From?

Is your creativity a product of inspiration or frustration? Tune in to The Team Success Podcast to hear Shannon Waller discuss how we innovate. Learn why changing your perceptions around frustration and inspiration could lead to new opportunities for creativity.
12/19/201814 minutes, 44 seconds
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How Entrepreneur Michael Zusman Is Transforming First Impressions

What is your client’s experience when they pick up the phone to call your company? In this episode of The Team Success Podcast, Shannon Waller speaks with entrepreneur Michael Zusman about how he’s revolutionized the first impression. Learn why trust and your brand reputation depend on the first point of contact with your clients.
12/4/201822 minutes, 24 seconds
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Why Your Team Wants Your Permission

Would your contribution be bigger if you knew you had the support to make it happen? Shannon Waller talks about the power of permission in the workplace and why it’s a fundamental aspect of leading a successful team. Discover what it takes to inspire initiative and contribution.
11/19/201812 minutes, 21 seconds
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How To Make The Jump From Specialist To Entrepreneur With Dentist Jeff Grove

Want more fulfillment? In this episode of The Team Success Podcast, Shannon Waller talks with Dr. Jeff Grove about his journey into entrepreneurship. Learn about “promoting to failure,” how to fix the slow leak, meeting rhythms, and the importance of trust, transparency, and vulnerability.
11/6/201848 minutes, 42 seconds
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What Drives You Crazy?

When it comes to teamwork, we tend to be great at talking about our expectations of other people but terrible at communicating the things that drive us crazy. In this episode of The Team Success Podcast, Shannon Waller talks about the importance of recognizing what unhinges you. Learn why being clear about your triggers is the key to seamless teamwork.
10/23/201811 minutes, 11 seconds
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The Difference Between Can, Want, & Will

Have you ever been frustrated when you thought someone was going to do something but then didn’t follow through? In this episode of The Team Success Podcast, Shannon Waller discusses the distinctions between can, want, and will. Learn what to listen for when asking for commitment from your team, family, or friends.
10/9/20189 minutes, 5 seconds
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When To Kill A Project

What projects in your life have zero momentum right now? In this episode of The Team Success Podcast, Shannon Waller discusses the power of killing projects. Recognize the ones that aren’t going anywhere—and why it’s a growth process that takes courage to call them quits.
9/25/201814 minutes, 24 seconds
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Escaping Time Traps: Free Days

How are you making yourself young again? In this episode of The Team Success Podcast, Shannon Waller discusses the importance of taking time off so you can rejuvenate, renew, and restore. Learn why Free Days are key to working smarter and how you can get back to being your best, most energetic self.
9/11/201811 minutes, 46 seconds
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Escaping Time Traps: Focus Time

What could you accomplish if you actually dedicated specific, uninterrupted time to it? In this episode of The Team Success Podcast, Shannon Waller talks managing and making the best use of your Focus Time. Learn the importance of giving yourself the freedom to concentrate on your business—and see the magic that happens when you do.
8/28/201814 minutes, 21 seconds
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Escaping Time Traps: Buffer Time

How often is your mind on your to-do list instead of in the present moment? In this episode of The Team Success Podcast, Shannon Waller discusses the importance of including Buffer Time in your schedule. Discover why it’s key to freeing up your headspace and simplifying your time.
8/14/201817 minutes, 41 seconds
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A Unique Approach To Personal Productivity

What are your personal productivity habits? In this episode of The Team Success Podcast, Shannon Waller discusses what it feels like to live with a short attention span and its impact on productivity. Learn how to find your own unique formula for productivity and confidence.
7/30/201817 minutes, 57 seconds
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Extraordinary Coach Culture: Gratitude

What are your gratitude practices? Shannon Waller brings the Extraordinary Coach Culture mini-series to an end with an episode all about gratitude. Discover why being grateful will set you apart in the marketplace and is also key to attracting and retaining great team members.
7/14/201813 minutes, 10 seconds
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Extraordinary Coach Culture: Usefulness

Are we only as good as our last success? In episode 14 of the Extraordinary Coach Culture series, Shannon Waller discusses why it’s important to stay useful. Learn why consistently re-evaluating your contribution is crucial to avoiding stagnation at work.
7/1/20189 minutes, 55 seconds
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How To Improve Your Hiring With Colin Sprake Of Make Your Mark Training & Consulting

What’s the secret to finding a great new hire? In this episode of The Team Success Podcast, Shannon Waller goes in-depth with Colin Sprake on his unique approach to hiring. Learn everything from how he puts together a job posting to the questions he asks in an interview.
6/18/201849 minutes, 22 seconds
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Extraordinary Coach Culture: No “Defense Budget”

How often do you take risks at work without worrying about the outcome? In episode 13 of the Extraordinary Coach Culture series, Shannon Waller discusses what it means to have no “defense budget” and why it’s a valuable part of our culture. Learn why “psychological safety” is fundamental to great teamwork.
6/4/201813 minutes, 32 seconds
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Extraordinary Coach Culture: We Walk The Talk

Do you ask of others what you’re not doing yourself? In the twelfth episode of the Extraordinary Coach Culture miniseries, Shannon Waller discusses how important trust, integrity, and transparency are to your organization. Learn why honesty makes for a happier and more productive team.
5/22/201815 minutes, 21 seconds
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Extraordinary Coach Culture: Being A Class Act

How does your clientele feel walking into your office? In episode eleven of the Extraordinary Coach Culture series, Shannon Waller discusses why graciousness and putting people at ease is a fundamental value at Strategic Coach. Learn why we put class first when it comes to client experience.
5/7/201812 minutes, 47 seconds
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Extraordinary Coach Culture: All Progress Starts By Telling The Truth

How often do you take inventory of the things that aren’t working in your life and do something about it? In the tenth episode of the Extraordinary Coach Culture series, Shannon Waller talks authenticity and integrity and why any real progress starts by telling the truth. Learn why this habit is life-changing and how you can develop it.
4/24/201814 minutes, 55 seconds
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Extraordinary Coach Culture: The Entrepreneurial Attitude

Do you have what it takes to work in an entrepreneurial environment? In the ninth episode of our special Extraordinary Coach Culture series, Shannon Waller gets real on what it means to work with entrepreneurs. Learn why having a “No-Entitlement Attitude” is crucial and why we believe in creating, not complaining.
4/10/201813 minutes, 16 seconds
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Extraordinary Coach Culture: Respect

In the wise words of Dan Sullivan, “People do things for their reasons, not yours.” In the eighth episode of Extraordinary Coach Culture, the miniseries, Shannon Waller talks respect and appreciation. Learn why maximizing your culture of respect is key for creativity and setting up the framework for gracious relationships.
3/26/201812 minutes, 38 seconds
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Extraordinary Coach Culture: Lifetime Growth

If you want your team to grow, create an environment where they’re encouraged to do so. In the seventh episode of the Extraordinary Coach Culture miniseries, Shannon Waller discusses why stretching, growing, learning, and confronting the things you haven’t done before are part of the healthiest approach to life.
3/12/201813 minutes, 14 seconds
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Extraordinary Coach Culture: Free Days™

The purpose of life is life — not work. In the sixth episode of Extraordinary Coach Culture, the mini-series, Shannon Waller defines Free Days and why we love it when team members take them. Learn the value of establishing a company culture where rejuvenation is an expectation.
2/26/201815 minutes, 53 seconds
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Extraordinary Coach Culture: Front Stage/Back Stage Model®

In a world where our experiences mean everything, what experience are you providing your clientele? In part five of our Extraordinary Coach Culture series, Shannon Waller explains the Front Stage/Back Stage Model and why she wants you to ditch corporate management philosophies and run your business like a theater.
2/13/201815 minutes, 59 seconds
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Extraordinary Coach Culture: Constant Improvement & Innovation

If you’re not changing and evolving, you’re probably going to be left behind. In episode four of our Extraordinary Coach Culture series, Shannon Waller talks about the three things that keep people coming back to Strategic Coach and how we maintain a company culture that’s always growing.
1/31/201812 minutes, 50 seconds
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Extraordinary Coach Culture: The D.O.S. Conversation®

Looking back three years from today, what has to have happened for you to be happy? In part three of our special Extraordinary Coach Culture series, Shannon Waller explains The D.O.S. Conversation and why it’s a phenomenal way to connect with your clients and assess how you can create value for them.
1/15/201814 minutes, 44 seconds
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Extraordinary Coach Culture: Unique Ability®

Give team members the space to be themselves and they’ll never want to leave. In the second episode of this special series dedicated to our Extraordinary Coach Culture, Shannon Waller dives into Unique Ability, a fundamental touchstone of our company. Learn why it’s key to high retention rates.
1/2/201812 minutes, 26 seconds
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The Top Support System Technologies with Emily Morgan of Delegate Solutions

What are the best technological solutions available in the marketplace right now? In this episode of The Team Success Podcast, Shannon Waller gets the inside scoop from Emily Morgan on technology and support systems that are putting entrepreneurs ahead of the curve: Asana Trello Wufoo Zapier Slack Zoom Customized Mass Email Through Gmail Acuity Scheduling Calendly X.AI Boomerang Grammarly Mailchimp Hubspot
12/13/201740 minutes, 16 seconds
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Extraordinary Coach Culture: The Positive Focus®

There is tons of “stuff” that gets in the way of being mentally present. In this special episode of The Team Success Podcast, Shannon Waller discusses The Positive Focus—a profound strategy to cultivate presence and a "glass half-full" mentality. This is a conversation dedicated to recognizing progress and achievement to build confidence.
11/28/201712 minutes, 24 seconds
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Interview With Bestselling Author Sally Hogshead

Sally Hogshead knows what it’s like to feel like part of you has died. A severe car accident left her paralyzed, nearly mute, and barely able to smile at 10 years old. In this episode of The Team Success Podcast, Shannon Waller talks with Sally about how losing her identity led her to develop “How To Fascinate,” a personality test that measures how others perceive you at your best.
11/15/20171 hour, 47 seconds
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The Courage To Say “No”

Why are we always aiming to please? In this episode of The Team Success Podcast, Shannon Waller discusses the importance of getting comfortable with saying “no” when we know we’re overcommitting ourselves. Learn how to consciously draw your own boundaries to avoid creating messes.
11/2/201713 minutes, 35 seconds
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Shifting From Victim To Creator with The Power of TED Author David Emerald

How often do you find yourself playing the “victim”? In this episode of The Team Success Podcast, Shannon Waller is joined by David Emerald—author of The Power Of TED. Be part of their powerful discussion about empowerment, ownership, and becoming the creator of your own life.
10/16/20171 hour, 4 minutes, 48 seconds
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Benefits Of Your Own Strategic Support Team

What would you love to never do again? In this episode of The Team Success Podcast, Shannon Waller encourages entrepreneurs to invest in a strategic support team that can leverage their ideas and free up their time. Letting people into your inner circle is the key to making your future that much bigger.
10/3/201719 minutes, 13 seconds
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How To Hire Partners, Not Employees

“I’m always looking for a partner, not an employee.” In this episode of The Team Success Podcast, Shannon Waller discusses the difference between hiring an emotional partner who is invested in your end results as opposed to someone who’s just fulfilling a task—and why it all comes down to mindset.
9/20/20178 minutes, 48 seconds
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Why “Great Job” Isn’t Always Great Acknowledgment

Acknowledgment is underrated—it's free, and it’s one of the best ways to expand the confidence and commitment of your team members and the value they contribute. In this episode of The Team Success Podcast, Shannon Waller shares what really great acknowledgment looks like when it’s done well.
9/7/201719 minutes, 21 seconds
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Letting Go To Grow

Firing isn’t easy. Sorting out personnel issues can be one of the most difficult parts of growing a business—our empathy and loyalty get in the way. In this episode of The Team Success Podcast, Shannon Waller shares tips on how to get really good at letting go.
8/21/201719 minutes, 54 seconds
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Is It Time For “Multiplication By Subtraction”?

Situations with team members aren't always black and white, so how can you tell when someone really isn’t a right-fit for your company? In this episode of The Team Success Podcast, Shannon Waller discusses scenarios that signal it's time for you to subtract to multiply.
8/11/201725 minutes, 48 seconds
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An Interview With Jeff Van Straten: An Entrepreneur’s Experience Of Using “Multiplication By Subtraction”

When good people are the wrong fit for your company—let them go. In this episode of The Team Success Podcast, Shannon Waller talks to Jeff Van Straten about trusting your gut and Jeff's real-life experiences of using “Multiplication By Subtraction” to build better teams.
7/25/201737 minutes, 22 seconds
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Clues You’re Dealing With A Wrong-Fit Team Member

Are you holding on to a team member you know you’ve outgrown? In this episode of The Team Success Podcast, Shannon Waller goes deep on clues to look for when a team member is doing more harm than good in your organization—and why you need to take action right away.
7/11/201715 minutes, 47 seconds
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Author Interview With The Collaborative Way Specialists

Regardless of what stage of growth your company’s in—how you communicate and collaborate is fundamental to reaching new levels of success. In this episode of The Team Success Podcast, Shannon Waller and Collaborative Way experts discuss miscommunications and miscues.
6/22/20171 hour, 4 minutes, 34 seconds
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Protect Your A-Players

Are you taking your A-players for granted? In this episode of The Team Success Podcast, Shannon Waller talks appreciating and protecting your A-players and the negative impact C-players can have on your team.
6/12/201713 minutes
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Why We Don’t Take Action

What happens when you keep team members on board who are no longer thriving in your organization? In this episode of The Team Success Podcast, Shannon Waller discusses the positive impacts of saying goodbye to wrong-fit team members.
5/29/20170
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An Interview With Amy Bruske

Amy Bruske, co-author of Business is Business: Reality Checks for Family-Owned Companies, knows exactly what it takes to uphold a family business. In this episode of The Team Success Podcast, Amy and Shannon Waller discuss why family businesses are a unique type of team.
5/16/201757 minutes, 14 seconds
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Iterative Teamwork

Do projects look the same time and time again? Are you consistently getting the same results or having the same breakdowns? In this episode of The Team Success Podcast, Shannon Waller explains why she swears by iterative teamwork and why it could be one of your most innovative breakthroughs yet.
5/1/201716 minutes, 43 seconds
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The Delegation Formula

In the game of entrepreneurship, you either create rules that allow you to win or ones that cause you to lose. The same goes for delegation—and knowing how and when it can be used to your advantage. In this episode of The Team Success Podcast, Shannon Waller shares secrets on how to succeed every time when delegating.
4/17/201716 minutes, 8 seconds
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The Cost Of Perfection

There’s a difference between high standards and standards so high, it’s nearly impossible to achieve them. Perfectionism is hazardous and can have a major impact on teamwork and morale. In this episode of The Team Success Podcast, Shannon Waller shares strategies for overcoming unrealistic standards.
4/3/201717 minutes, 28 seconds
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Don't Make Your Team Guess

If the expression on your face could talk, what would it say? The look on our faces can say so much without saying anything at all. The danger is what this is potentially communicating to your team. In this episode of The Team Success Podcast, Shannon Waller discusses why transparency is so important.
3/20/20170
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Why You Should Fire Yourself

If someone asked you to make a list of the activities you find irritating, procrastinate on, or aren't competent at, what would be on it? You’re the most important resource your company has so how you spend your time is critical. In this episode of The Team Success Podcast, Shannon Waller talks about "firing yourself" from the activities that don't help you grow.
3/7/201717 minutes, 46 seconds
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How To Speak Up

Speaking up and challenging the status quo can be terrifying—but it’s also the key to transparency and openness in the workplace. In this episode of The Team Success Podcast, Shannon Waller discusses how to speak up well and what to do when you don’t get the answer you want.
2/23/201715 minutes, 38 seconds
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The Biggest Hiring Mistakes To Avoid Making

The greatest investment you can make is in hiring the right team members. But the hiring process can be grueling and tough to navigate—and it can also take a lot of time and money. In this episode of The Team Success Podcast, Shannon Waller lends Strategic Coach wisdom on constructing the team you really want.
2/6/201715 minutes, 11 seconds
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Five Ways To Show Appreciation To Your Team

One of the most effective ways to build a healthy and positive company culture is by establishing ways team members can show appreciation for one another. In this episode of The Team Success Podcast, Shannon Waller reminds listeners not only how much appreciation nourishes us, but how it adds meaning to our lives.
1/23/201714 minutes, 19 seconds
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When Is The Right Time To Hire Someone?

How do you know when it’s the right time to hire a new team member? Recognizing when it’s necessary to bring someone on board and having the confidence to take the plunge is critical to major growth. In this episode of The Team Success Podcast, Shannon Waller coaches listeners on what can be one of the most profound investments of their lives.
1/6/20179 minutes, 59 seconds
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From Me To We: A Leadership Transition

Stepping into a leadership role is something that many of us aspire to do. But often, we don't realize that when you become a leader, you’ll be shifting from doing things to influencing others. In this episode of The Team Success Podcast, Shannon Waller discusses the major mindset shift that's so important to consider when leading a successful team.
12/16/201613 minutes, 49 seconds
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An Interview With An Entrepreneur Who Considers Himself A Nonconformist

Conversations about company culture and team member engagement have become more and more important in today’s business world. Christian Cotichini, CEO of HeroX, is a pioneer in this regard. He has eliminated managers, refuses to do performance reviews, and would rather work with millennials. Listen in to this second chat between Shannon and Christian as they talk about crowdsourcing and creating a unique company culture.
11/17/201657 minutes, 59 seconds
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How People Grow

The difference between entrepreneurial and corporate workplace culture has a significant impact on team members, including the ways in which they experience growth in these organizations. In this episode of the Team Success Podcast, Shannon Waller explains why knowing yourself is the key to making massive strides in any entrepreneurial business.
10/20/201618 minutes, 41 seconds
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How To Prevent Burnout And Sustain Growth

Experiencing workplace burnout is like running a marathon you haven’t trained for—it leaves you feeling drained and unaccomplished. One of the biggest dangers fast-growing companies face is not being educated on how to prevent burnout, and team members can end up frustrated and unmotivated. In this episode of the Team Success Podcast, Shannon Waller talks action steps to avoid this common pitfall.
9/22/201620 minutes, 13 seconds
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Complain Or Create

When given the choice, are you a creator or a complainer? We’ve all been in situations that haven’t gone according to plan, but what a lot of people don’t realize is how much control they actually have over these experiences. In this episode of the Team Success Podcast, Shannon Waller gives clarity to the fact that you can happen to things, instead of things happening to you.
9/21/20169 minutes, 39 seconds
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How To Say No … Gracefully

There is a very small percentage of people who are actually good at saying no. Whether we’re caught off guard or are trying to please someone, we’re all guilty of committing ourselves to things we don’t have time for. And this is how messes happen. In this episode of The Team Success Podcast, Shannon Waller provides guilt-free strategies for saying no gracefully.
9/21/201617 minutes, 29 seconds
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The Meeting Makeover

Regardless of where you work, meetings are the norm. They’re an opportunity for minds to meet, collaborate, and strategize on future business ventures. But what percentage of these meetings is productive, directed, and useful? In this episode of the Team Success Podcast, Shannon Waller gives the formula for maximizing meetings.
7/15/201613 minutes, 15 seconds
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Overcoming Procrastination

If procrastinating feels bad, why do we all do it? In this episode of the Team Success Podcast, Shannon Waller explores the psychology of procrastination, explaining why our good intentions don’t always materialize into reality. Learn how to take advantage of short sprints, rewards, and others' talents to stop falling into the easy trap of avoidance.
7/15/201617 minutes, 14 seconds
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The Impact Of Fatigue On Teamwork

When you get tired, other people get stupid. Does this sound familiar? In this episode of the Team Success Podcast, Shannon Waller stresses the importance of taking time away from your business to restore and rejuvenate. Recognizing when you’re operating from a creative, mechanical, or reactive zone can change the direction of your teamwork to be more open, collaborative, and communicative.
7/15/201613 minutes, 35 seconds
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The Importance Of Ethics

Are the leaders in your company aligned with your value system? In this episode of the Team Success Podcast, Shannon Waller discusses why it’s so important to be transparent with your team on issues of ethics and integrity. Learn strategies for building an organization that operates with high integrity and why it’s so important to take action when someone on your team is not in alignment with your company values.
4/11/201611 minutes, 4 seconds
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Unique Ability® Trumps Status

Why is our status so important to us? In this episode of the Team Success Podcast, Shannon Waller calls attention to status-driven individuals and the negative impacts they can have on teamwork. To have a thriving team and company, put unique talents before status and do away with standard titles so that people aren’t chasing status and positions that don’t fit them and ultimately impede great teamwork.
4/3/201613 minutes, 18 seconds
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The Benefits Of An Abundance Mindset

Do you believe the world is generous and that there’s plenty to go around? Or do you feel that the world is happening to you and there will never really be enough? In this episode of the Team Success Podcast, Shannon Waller goes in depth about how your mindset drives everything. Discover whether you’re operating from a place of abundance or scarcity and the impact this may be having on your creativity and teamwork.
4/3/201612 minutes, 5 seconds
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An Interview with Emily Morgan

In this special edition of The Team Success Podcast, Shannon Waller has the opportunity to speak once again with Emily Morgan, founder and president of Delegate Solutions. They expand on the conversation they had in the previous podcast episode, Working With Virtual Teams, and take a more in-depth look at remote workers and the future of work. Emily and Shannon explore how to think outside the box about your team-building needs and the role entrepreneurs can play in reimagining and designing a more flexible workforce.
1/29/201634 minutes
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The Teamwork Mindset

What is an individualistic vs. Unique Ability® mindset? In this podcast, Shannon Waller goes in depth on why the success of your company starts with the perspectives held by both you and your team members. Where do you sit on the spectrum? Give yourself the freedom to look at things from an entirely new perspective.
1/15/201623 minutes, 54 seconds
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An Interview With Kent Pilcher

In this special edition of the Team Success Podcast, Shannon Waller interviews Kent Pilcher, owner and president of Estes Construction, about the leadership development program he created for his team, how he helps his leaders grow, and how he shifted his own leadership style from "telling" to collaborating.
1/4/201649 minutes, 9 seconds
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The Delegation Death Grip

What are you tired of doing but afraid of letting go of? In this podcast, Shannon Waller discusses the dangers of The Delegation Death Grip. We're all guilty of holding onto things we shouldn't, but delegating is the only way to free ourselves to move on to bigger and better things.
12/4/201513 minutes, 42 seconds
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Author Interview With Julia Waller

In this special edition of the Team Success Podcast, Shannon Waller chats with Strategic Coach's Unique Ability Specialist, Julia Waller, about their recently published book, Unique Ability 2.0: Discovery. Julia and Shannon offer great insights and tips on how to discover your natural and best abilities that can create the most value for the people around you and how to focus on doing more of what gives you the most joy. For more information on discovering your Unique Ability, please visit uniqueability.com
11/20/201546 minutes, 43 seconds
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An Interview With Christian Cotichini

In this special edition of the Team Success Podcast, Shannon Waller talks to Christian Cotichini, CEO and co-founder of HeroX, about the importance of having a strong company culture to bring together increasingly geographically disperse and virtual teams. Christian shares the four core values that are central to the HeroX culture, the thinking behind them, and his experience in working with a successful virtual team.
11/5/20151 hour, 51 seconds
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An Interview With Richard Abraham

Author and speaker Richard Abraham shares how you can bring your sales relationships to a higher and more profitable level. In this engaging and enlightening conversation, Shannon and Richard discuss “Mister Shmooze,” a character from the book of the same name that Richard created as a composite of the ideal attributes of the best salespeople in the world.
11/5/201558 minutes, 19 seconds
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An Interview With Dr. Henry Cloud

Dr. Henry Cloud talks to us about making “Necessary Endings” to achieve growth and success. Leadership coach and clinical psychologist Dr. Henry Cloud talks with Shannon and shares that “Necessary endings do not come because something is wrong; they come because you are still alive.”
11/5/20151 hour, 2 minutes, 53 seconds
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An Interview With Dr. Robert Maurer

Author and psychologist Dr. Robert Maurer shares “The Kaizen Way” to make lasting life changes. Shannon and Dr. Maurer have an enlightening conversation around the idea that we only need to take very small steps in order to accomplish our biggest life goals.
11/5/20151 hour, 3 minutes, 18 seconds
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An Interview With Dave Logan

Learn how to elevate your team’s “tribal culture” with author Dave Logan. Dave Logan and Shannon talk about the five stages of Tribal Leadership and the three things you can do to leap forward.
11/5/201547 minutes, 47 seconds
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An Interview With Lewis Schiff

Find out how to become “Business Brilliant,” with New York Times bestselling author Lewis Schiff. Shannon and Lewis discuss how some of the highest-earning entrepreneurs have achieved their wealth, and lay out the action steps to take in order to achieve similar entrepreneurial success.
11/5/201557 minutes, 30 seconds
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An Interview With Jack Mitchell

Shannon talks “The Hugging Culture” with Jack Mitchell, author of Hug Your Customers and Hug Your People. They discuss the importance of developing personalized, individualized relationships with both customers and team members as a route to building a successful entrepreneurial company.
11/5/20151 hour, 2 minutes, 8 seconds
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Specific Trust

Would you like to facilitate faster, more successful delegations and handoffs to your team members? In this episode, Shannon discusses the concept of specific trust—trusting a specific person with a specific task that you know falls into their area of Unique Ability® so you’ll be freed up to do more of what you’re best at.
11/2/201510 minutes, 34 seconds
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The Referability Habits™

Do you have the habits in place that show others that you're a reliable and referable person? In this episode, Shannon discuses The Referability Habits—the four relationship habits that make a powerful difference in the way your customers, teammates, and strategic partners view you.
10/9/201512 minutes, 42 seconds
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A Sense Of Urgency

Do you often find yourself frustrated with team members who don't have the same sense of urgency as you do? In this episode, Shannon discusses the difference between fast- and even-paced personalities and how the key to successful teamwork is having alert and responsive team members.
9/12/20158 minutes, 45 seconds
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An Interview With Mark C. Winters

In this special edition of the Team Success Podcast, Shannon interviews Mark C. Winters, co-author with Gino Wickman of Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business. Listen to their engaging conversation about the importance of having both "Visionary" and "Integrator" leadership in your growth-oriented entrepreneurial company.
8/31/201559 minutes, 54 seconds
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Delegate With The 4 C’s

Are you wiling to delegate the things you're not great at in order to free yourself up to focus on your areas of passion and creativity? In this episode, Shannon discusses The 4 C's Formula of commitment, courage, capability, and confidence, and how applying this framework can help you let things go to free up your mental energy and increase your team's capabilities and confidence.
8/17/201514 minutes, 51 seconds
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An Interview With Stefan Wissenbach

In this special edition of the Team Success Podcast, Shannon Waller interviews Stefan Wissenbach, a highly successful entrepreneur, author, and the creator of The Engagement Multiplier. Learn the difference having an engaged team can make to your company and simple steps to increase your overall engagement.
7/16/201547 minutes, 23 seconds
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Five Tips For Top-Notch Teamwork

Does your organization have top-notch teamwork? Entrepreneurial Team Expert Shannon Waller outlines her top five strategies to bring your teamwork to the next level.
6/19/201521 minutes, 19 seconds
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An Interview With Jim Sheils

In this special edition of the Team Success Podcast, Shannon Waller interviews Jim Sheils, author of The Family Board Meeting. Jim, a successful businessman with a Self-Managing Company®, discusses the challenges of balancing work and home life, and talks about how he came up with a solution in the form of The Family Board Meeting retreat, a fun-filled bonding experience for entrepreneurial parents and their children that takes place on surfboards in sunny Florida.
5/25/20151 hour, 3 minutes, 33 seconds
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An Interview With Dan Kuschell

In this special edition of the Team Success Podcast, Shannon Waller interviews Dan Kuschell, co-creator of the Genius Network® Hiring Model. Dan offers valuable tips for any growth-oriented organization looking to attract and hire top-level talent.
4/23/20151 hour, 5 minutes, 54 seconds
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An Interview With Ari Meisel

In this special edition of the Team Success Podcast, Shannon Waller interviews Ari Meisel, author of Less Doing, More Living: Make Everything In Life Easier. Ari shares his wisdom on how you can do less and be more productive, freeing up your time to do the things you love and spend it with the people who mean the most to you.
4/21/201554 minutes, 39 seconds
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Focus On Rewardable Behaviors

Are you rewarding the behaviors you want to see more of in the workplace? In this episode, Shannon discusses why it's important to focus on rewardable rather than punishable behaviors and how creating a company culture that emphasizes what's working will enable your team members to grow, innovate, and take the risks you need them to take in today's marketplace.
3/26/201512 minutes, 51 seconds
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Strategic vs. Tactical

Are you having both tactical and strategic planning conversations with your team? In this episode, Shannon emphasizes the importance of balancing the tactical, day-to-day aspects of the business with the long-term, strategic planning needed to drive your organization toward its bigger future.
3/2/20158 minutes, 38 seconds
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Long-Term Leadership: A Review of Leaders Eat Last by Simon Sinek

Are you fostering the kind of environment that will allow you to successfully lead your company for the next 25 years? In this episode, Shannon discusses how Simon Sinek's latest book, Leaders Eat Last, inspired and elevated her thinking around leadership and longevity.
2/2/201513 minutes, 15 seconds
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Making It Real: Hiring And Working With Project Managers

Are you setting your Unique Ability® Team up for success? In this episode, Shannon discusses why it's important for entrepreneurial teams to include project managers who will transform great new ideas into reality.
1/5/201512 minutes, 59 seconds
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How To Build Trust With Your Team

Are you willing to be vulnerable with your team members? In this episode, Shannon discusses how the absence of trust within your organization is a huge danger and offers strategies on how you can work to build trusting relationships within your team.
12/15/201412 minutes, 44 seconds
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Working With Virtual Teams

Learn key strategies for working successfully with virtual teams. In this episode, Shannon interviews virtual expert and business owner Emily Morgan of Delegate Solutions. Read more about Working With Virtual Teams.
12/1/201441 minutes, 40 seconds
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Growing Pains

Is your team experiencing internal challenges as your growing company becomes more and more successful? Changing roles and responsibilities as your small, intimate team expands to meet your new organizational needs is not always a smooth transition. In this episode, Shannon offers communication tips and strategies on how you can minimize your team's growing pains.
11/17/201417 minutes, 41 seconds
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The Power Of Passion

Do you share your enthusiasm with your team when you get excited about projects you're working on? In this episode, Shannon discusses why it's important to express what you're passionate about in order to emotionally connect with your team and engage them in what matters to you.
11/3/20149 minutes, 39 seconds
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Staying On Your Side Of The Line

Are you focusing your time and energy on your Unique Ability® , doing the things you're best at and most passionate about? In this episode, Shannon discusses how messes can happen when you drift into other people's areas of expertise and the importance of staying on your side of the line. Read more about Staying On Your Side Of The Line.
10/17/201412 minutes, 38 seconds
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Maximize Your Team

Are you fully maximizing your team's potential? In this episode, Shannon discusses the concept of the Unique Ability® Team and offers tips on how to take the best advantage of the talents of the people around you.
10/6/201412 minutes, 31 seconds
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Obstacles To Teamwork

Have you or or any of your team members inherited a mindset that is preventing you from achieving successful teamwork? In this episode, Shannon discusses the various mental obstacles that prevent us from being optimal team players and offers tips on how to overcome them.
9/19/201417 minutes, 16 seconds
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Know Thyself

Are you self-aware? Do you know what your own strengths, talents, preferences, and non-strengths are? In this episode, Shannon discusses why self-awareness is essential to successful teamwork. Read more about The Key to Team Success: Know Thyself.
9/9/201415 minutes, 30 seconds
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Leadership & Management: Why You Need Both

Do you value leadership over management? There is ongoing debate about whether leadership or management is more important. In this podcast, Shannon discusses why you need both to accomplish your entrepreneurial goals. Read more about Leadership & Management.
8/18/201411 minutes, 9 seconds
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The No-Entitlement Attitude

Are you self-aware enough to know when you're displaying an attitude of entitlement in your workplace? In this episode, Shannon discusses the importance of having a No-Entitlement Attitude and why there is no room for egotism when it comes to creative and cooperative teamwork.
8/5/201411 minutes, 38 seconds
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Resilience: Don’t Give Up!

What do some of the most successful entrepreneurs, entertainers, and visionaries have in common? The ability to persevere when faced with obstacles in the way of their goals and dreams. Listen as Shannon discusses the key entrepreneurial attitude of resilience and how we can all benefit by seeing our mistakes and breakdowns as learning opportunities.
7/18/201411 minutes, 42 seconds
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Learn How To Handle Strong Emotions

Are you able to remain confident and calm during emotionally-charged situations? In this episode, Shannon offers tips and resources that will help you manage your own strong emotions and deal with the strong emotions of others, both in and out of the workplace. Read more about Learning How To Handle Strong Emotions.
7/4/201413 minutes, 21 seconds
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The Communication Builder

What are the best ways for you to give and receive information? In this episode, Shannon discusses the common misconceptions we have about communicating with others and walks through The Communication Builder exercise to help you take your teamwork to the next level.
6/20/201414 minutes, 21 seconds
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Creative Gratitude

In this episode, Shannon discusses how approaching people from a place of gratitude and appreciation can powerfully transform your key relationships, both in and out of the workplace.
5/29/201414 minutes, 15 seconds
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Know Your Pace

Do you operate at a fast or even pace? Shannon explains why it's important to be aware of the different speeds at which you and the people around you think, talk, and perform tasks, and how this knowledge can transform your communication skills.
5/16/201413 minutes, 11 seconds
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Status vs. Contribution

“Having a high performer on the team doesn’t always win you the game.” Shannon talks about the dangers of having team members who are more concerned with their title, salary, and the corner office than with how they’re creating value and contributing to the company’s overall success.
5/2/20149 minutes, 8 seconds
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Effective Delegation

Are you a Rugged Individualist? Growth doesn’t happen with an “I can do it better myself” attitude. In this episode, Shannon offers practical steps and strategies to strengthen your delegation skills and capabilities.
4/16/201417 minutes, 29 seconds
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Selling Backstage

Are you bringing the same high-level skills to your communication with your own team as you bring to your sales conversations with clients? Learn how to leverage your teamwork by treating your Back Stage team as a Front Stage audience. Read more about Selling Backstage.
4/3/201414 minutes, 22 seconds
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Multiplication By Subtraction

“Multiply your results by subtracting a wrong team member in order to achieve exponential growth.” Listen as Shannon discusses this formula for your team’s success.
3/25/201412 minutes, 30 seconds
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Positive Company Culture

Drawing on a recent behind-the-scenes tour of Disney World, Shannon discusses why it’s so important for positivity to be a part of your company’s values. Read more about Positive Company Culture.
3/25/201412 minutes, 19 seconds
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Taking An Ownership Attitude

Shannon discusses why team members need to take responsibility for their errors and recognize their successes by taking an ownership attitude over their work.
3/25/201411 minutes, 36 seconds
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Focusing On Results

Shannon discusses why it’s important for entrepreneurial companies to focus on the results produced rather than the time and effort it takes to get the job done.
3/25/201411 minutes, 8 seconds
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Learn By Doing

Shannon discusses how to break through the trap of perfectionism and take action to make things happen in your company.
3/25/201412 minutes, 10 seconds
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Be A Partner

Shannon discusses the benefits of team members adopting a mentality of collaborative partnership with their entrepreneurs and team leaders.
3/25/201414 minutes, 5 seconds
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The Entrepreneurial Mindset

Shannon discusses the difference between bureaucratic and entrepreneurial mindsets. Read more about The Entrepreneurial Mindset.
3/25/201413 minutes, 29 seconds
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Managing Up

Shannon discusses how to be a resourceful team member and a coachable entrepreneur.
3/25/201411 minutes, 43 seconds
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Batteries Included

Shannon discusses the importance of being alert, curious, responsive, and resourceful in the workplace.
3/25/201411 minutes, 18 seconds