Looking for fresh content to solve your human capital issues but don't have a full hour? Subscribe to the HCI podcast series to gain access to leading HR practitioners from Fortune 1000 companies, as well thought-leaders, authors, and academics. These experts cover everything from talent acquisition and analytics to engagement, retention, and development.
Grow Beyond Pain: A Conversation with Amrita Subramanian
Cindi welcomes Amrita Subramanian, a former Fortune 500 VP with decades devoted to helping organizations thrive amid crisis. Amrita shares her personal journey from a convent upbringing with selective mutism to becoming a professor teaching post-crisis leadership. Our discussion delves into Amrita's recent study exploring the profound insights of pain leading to growth, trauma, and the language of renewal. We explore the ideal role of organizations in creating space for self-expression and authenticity as a response to post-traumatic growth.
Amrita’s global study represented 13 countries, 30 highly successful adults representing12 languages, 17 industries, and brought substantive evidence of growth post the pandemic. The two main aspects of post-traumatic growth evident in adults are appreciation of life and newer possibilities. For more information, or to reach Amrita: https://growbeyondpain.com
1/22/2024 • 37 minutes, 26 seconds
Navigating the HR Tech Evolution in 2024
Join host Cindi Koetzle in an insightful episode of 'Nine to Thrive HR' as she engages Pragya Gupta, Chief Product Officer at isolved, in a discussion about the future of HR tech in 2024. We chat about the personalization driven by AI, explore how technology can empower HR practitioners, dispel fears and offering practical strategies to leverage HR tech for strategic growth. This conversation provides a glimpse into the transformative potential of HR tech in the coming year.
1/8/2024 • 13 minutes, 47 seconds
Beyond Software: Augmenting HR Teams for the Future
In this episode, Cindi welcomes Megan Coen, VP of HR services at isolved, to explore the evolving landscape of HR augmentation and outsourcing. Megan brings over 17 years of HR expertise, discussing the shift towards augmentation, its impact on employee experience, and its role in enhancing organizational maturity. They navigate the complexities of compliance, the strategic value of outsourcing, and the critical tasks—ranging from compliance management to leave administration and strategic thought partnership—where outsourcing HR can offer significant support. Tune in for a comprehensive discussion on how outsourcing can transform HR functions, streamline processes, and elevate the employee experience.
12/18/2023 • 25 minutes, 39 seconds
Skills Based Talent Planning for Visibility, Opportunity and Inclusion
In this podcast episode, host Cindi Koetzle interviews Jason Cerrato, VP of Market strategy at Eightfold, about skills-based talent planning. This approach differs from traditional planning through its expansion into skills intelligence and its focus on work planned for the future. Jason explains benefits of skills-based planning including improved visibility into workforce skills, expanded candidate consideration, and support for diversity goals. Adopting skills-based planning will be eased with technology, AI and strategic workforce discussions. We further discuss challenges of adoption, skill assessment and career development. This is a must listen for any organization considering adoption of skills-based talent planning!
12/4/2023 • 37 minutes, 25 seconds
Supplement Human Capabilities: AI's Role in HR Transformation
Geoff Webb joins Nine To Thrive to discuss AI as a tool to work in collaboration with human capabilities rather than replacing them. The discussion ranges from leveraging AI to personalizing employee experiences, and correlating efficacy with data input. Despite initial job displacement fears, a survey reveals growing openness among employees toward AI's beneficial impact.
Looking forward, the conversation predicts future HR themes around AI, urging discussions on policies and ethics. The discussion advocates for a proactive, gradual adoption approach, encouraging readiness for AI's transformative potential in HR while prioritizing ethical implementation.
11/20/2023 • 35 minutes, 32 seconds
Emotional Regulation: The Real Deal with Jen Hope
In this episode of Nine to Thrive, host Cindi Koetzle engages in an insightful conversation with Jen Hope, a business and leadership coach with a unique focus in startup leadership. Jen highlights the value of small, tangible steps in taking care of oneself and finding that one thing that can create a waterfall effect of well-being. They explore the cues and signs that may indicate the need for emotional regulation strategies and delve into the essential practice of self-compassion. Overall, Jen joins us for a thoughtful conversation about the vital connection between emotional regulation and leadership development.
11/6/2023 • 29 minutes, 45 seconds
Unlocking the Power of Workplace Listening
Join host Cindi Koetzle as she delves into the world of workplace listening with global expert Oscar Trimboli on this episode of Nine to Thrive HR. Through listener questions, they explore the art of effective listening. Oscar shares easy to use tips for improving listening skills and achieving a better balance between speaking and listening in conversations. He highlights for us reminders including importance of understanding not just what is said, but what’s left unsaid as well as, a favorite to HCI, acknowledging the past during times of change/change initiatives. Whether you're an HR professional, a leader, or an individual looking to enhance your communication skills, this episode offers valuable insights to help you thrive in your HR journey.
10/23/2023 • 35 minutes, 53 seconds
Aspire, Amplify, Adapt: Insights on Culture Success
Join host Cindi Koetzle in this episode of Nine to Thrive HR as she interviews Mark Miller, a seasoned business leader and author, about his latest book, "Culture Rules: The Leader's Guide to Creating the Ultimate Competitive Advantage." Mark discusses the importance of culture in driving organizational performance and shares three key rules for leaders to follow: Aspire, Amplify, and Adapt. He emphasizes the crucial role HR professionals play in helping leaders focus on and build a thriving organizational culture. Mark provides insights into how HR can engage leaders, bridge the gap between leadership and frontline employees, and use listening mechanisms to align the culture with the organization's aspirations. Mark's practical advice and strategies offer valuable guidance for HR professionals looking to enhance their organization's culture and drive better performance.
10/9/2023 • 32 minutes, 37 seconds
Don't Ditch Diversity
With the Supreme Court decision to end affirmative action, there are reports that corporations are following suit and slowing down diversity programs. Coupled with economic uncertainty and companies trying to do more with less, diversity, equity, inclusion and belonging (DEI&B) programs are under attack. Amy Mosher can explain why that is a bad idea both in the short and long term and how companies can still invest in DEI&B even amid budget cuts.
9/25/2023 • 32 minutes, 2 seconds
Can’d Aid Partnerships Build Community Impact: The Journeys Group Story
In this episode of the Nine to Thrive HR podcast, host Cindi Koetzle welcomes guests Diana Ralston, Executive Director of Can’d Aid and Bailey Saunders, Community Outreach Manager of the Journeys Group. They discuss how Can'd Aid, a national nonprofit, partners with organizations like Journeys to facilitate various volunteer initiatives that allow employees to give back to their communities in different ways. The podcast highlights the impact of these initiatives on employees, the communities they serve, and the connection between corporate values and volunteerism. They also emphasize the importance of employees witnessing the immediate impact of their efforts. The episode showcases how corporate partnerships with organizations like Can'd Aid can make a significant difference and foster a culture of giving back.
9/11/2023 • 29 minutes, 17 seconds
Communication and Engagement Tactics for Benefit Utilization
In this episode of the "Nine to Thrive HR" podcast, host Cindi Koetzle teams up with Gianna Ricciardi, co-founder and practice leader at Vita Assure, a Canadian brokerage firm specializing in employee benefits for small and medium-sized enterprises. They discuss strategies for improving the utilization of employee benefits within organizations. Gianna emphasizes the importance of effective communication and engagement when it comes to employee benefits. She shares insights on creating comprehensive communication plans, utilizing various communication styles, and tailoring content to fit employees' needs. The conversation also covers the evolving landscape of employee benefits, focusing on wellness and mental health initiatives, and the role of technology in benefit delivery. Throughout the discussion, the importance of feedback collection and continuous improvement is highlighted as an essential aspect of benefit communication and utilization.
8/21/2023 • 24 minutes, 13 seconds
The “Simplifier’s” Guide to Navigating Change
In this episode of Nine to Thrive HR, we are joined by change management expert Cyriel Kortleven, known as "The Simplifier." We explore the connection between creativity and change, discussing how every day is filled with opportunities for innovation. Cyriel introduces the concept of "Yes and act," urging listeners to suspend judgment, approach challenges from different perspectives, and take small nano actions. He shares practical tools like the "three-minute rule" to encourage open-minded brainstorming. The conversation highlights how HR professionals can facilitate change by infusing creativity into meetings, embracing diverse viewpoints, and fostering a culture of experimentation. Subscribe to Cyriel’s newsletter on his LinkedIn page: https://linkedin.com/in/cyrielkortleven/
8/7/2023 • 29 minutes, 9 seconds
Mental Health Advocacy: The Power of Workplace Support and Benefits
In this episode we meet up with Meg Shea from New York Life Group Benefit Solutions (NYLGBS) to discuss the importance of mental health in the workplace. The podcast highlights the impact of mental health caregiving on work productivity and reveals that almost half of employed adults surveyed have helped a loved one cope with a mental health challenge in the past year. Furthermore, 80% of surveyed workers reported that assisting a loved one impacted their own mental health. By prioritizing mental well-being, employers can enhance employee satisfaction, engagement, and overall well-being, ultimately leading to a more productive and satisfied workforce. A must listen as Meg shares valuable insights from the recently released research by NYLGBS.
Link to research: https://www.newyorklife.com/assets/gbs/pdf/Caregivers-And-Mental-Health.pdf?
7/23/2023 • 29 minutes, 47 seconds
Harnessing the Potential of HR Data
Pragya Gupta, Chief Product Officer at isolved, talks about the significance of HR data and people analytics. Gupta highlights the growing recognition among business leaders on the power of people data in understanding workforce readiness, engagement, DEI&B efforts and much more. Teeing up an isolved people hero (customer) story, we are encouraged to be mindful of “the next best step” in HR solutions and to look for the ROI to the larger people organization. All in all, Gupta reminds us to look for the people data story to make informed decisions and drive business strategy.
7/10/2023 • 32 minutes, 31 seconds
Championing Diversity, Equity, and Inclusion into Action
This podcast explores VF Corporation's proactive approach to promoting diversity, inclusion, and empowerment. Lauren Guthrie, VP of Global Diversity, Equity and Inclusion showcases the VF commitment to creating a world that is inclusive, diverse, equitable, and accessible across race, ethnicity, ability, gender, sexual orientation and culture. VF’s intentional focus on action is witnessed through use of apprenticeships, mentorships and learning opportunities leading to growth. Listen in as Guthrie provides a glimpse into VF’s own inspiring initiatives "Powering Potential" and "Diversity by Design."
6/19/2023 • 32 minutes, 34 seconds
Uniting Culture, Brand, and Customer Experience: A CMO's Journey at isolved
In this conversation, Lina Tonk, the CMO of isolved, discusses the importance of cultivating relationship with customers, an opportunity enhanced through experiences with isolved's customer roadshows. Lina emphasizes the transformative power of listening to customers and using their feedback to drive internal brand development. Lina's journey within isolved reflects her dedication to serving both employees and customers, and she emphasizes the significance of purpose, learning and authenticity in her role. Overall, the conversation underscores the importance of customer-centricity, employee culture, and the continuous evolution of a brand.
6/5/2023 • 40 minutes
ATLAS Fellows Building Pathways for Young Talent
In this episode of Nine To Thrive HR, Phoebe Anderson, the Executive Director of ATLAS Fellows, shares the program's thoughtful approach to developing the next generation of leaders in finance through internships. She emphasizes the importance of providing exposure and opportunities for talent from under-resourced communities, beyond just a pathway to full-time employment. Anderson shares the success story of Sandra, a first-generation Mexican immigrant who credits ATLAS Fellows for helping her find her professional passion and prepare for her future career. Listeners will gain insights into the value of internships and how ATLAS Fellows is making a difference in empowering young talent for career success.
5/15/2023 • 26 minutes, 18 seconds
Experiential Intelligence (XQ): Mindsets, Abilities and Know-How
“We all have experiential intelligence. It's kind of like our own unique internal fingerprint, because we all have different experiences.” In this podcast, Soren Kaplan and I explore Robert Sternberg’s (former President of American Psychological Association) experiential intelligence (XQ) as an often overlooked form of people intelligence. Soren boils the concept down for us with a simple, understandable and relatable example of learning to ride a bike. From there, he continues to share poignant illustrations of XQ as it relates to elevating/leveraging individual strengths, best practices, recruiting and developing people. Add XQ to your vocabulary and listen in today!
Soren Kaplan, Author, EXPERIENTIAL INTELLIGENCE: Harness the Power of Experience for Personal and Business Breakthroughs
5/1/2023 • 31 minutes, 9 seconds
Advocating for a Growth Mindset
Joelle LaGuerre, Founder, PRO-YOU and HCI Sr. Faculty says it best when she states “fixed mindset is a prove yourself mindset and growth mindset is an improve yourself mindset”. In this episode, we explore the concept of Dr. David Rock’s growth mindset and its value to the workplace. Valuing a growth mindset encourages failing, innovation, Dan Pink’s concept of “non-commissioned work” and providing critical feedback. Throughout the conversation, Joelle also shares some of the obstacle's organizations may experience while building a learning culture built on a growth mindset.
4/17/2023 • 36 minutes, 2 seconds
The Magic Wands of an Employee Wellness Benefits Strategy
Our conversation highlights the important organizational values of listening, honesty and transparency and how these characteristics are foundational to an overall employee wellness benefits strategy and offerings. Steven Cardwell, VP of Benefits, Well-Being and Retirement at Premise Health, discusses the critical role of work-life balance in the current labor market and how offering comprehensive benefits is favorable for maintaining that balance while also critical for the recruitment and retention of employees. Overall, this episode provides an organization’s must-haves for a successful benefits strategy.
4/3/2023 • 32 minutes, 36 seconds
A Roadmap For 2023: People Focused Strategies
Jewel von Kempf, Head of People at Coinme, illuminates a path forward of popular focus areas for HR leaders as they continue to tackle people strategies in a time when organizations are doing more with less. She highlights bright spots such as empowering employee skill expansion, creating inclusive expectations for increased productivity (regardless of setting), thriving with remote teams and committing to a workplace culture of belonging. As Jewel concludes, she shares how in awe she is waiting for “what’s next” in the path forward. We couldn’t agree more!
3/19/2023 • 32 minutes, 51 seconds
Building Blocks for a Thriving Well-Being Culture
Dr. Richard Safeer found his way to well-being while treating patients as a practicing physician. He quickly realized his desire to have greater influence and support over healthy habits and positive emotions meant serving in a place where we spend most of our time: The Workplace! Fast forward to 2023, his knowledge, vast experience and, of course, science form his inaugural book, A Cure for the Common Company: A Well-Being Prescription for a Happier, Healthier, and More Resilient Workforce. In this easy listening conversation, Richard shares his Building Blocks for creating a thriving well-being culture, some tips on battling “Culture Killers,” and strategies for keeping health a priority in the workplace.
3/6/2023 • 30 minutes, 50 seconds
The Sacred Craft of Interviewing
Join us for an exciting conversation with Jeffrey Spector, co-founder of Karat, as he takes us on a journey from the foundational cross-country research to the launch of Brilliant Black Minds, a program backed by Serena Williams. Discover how Karat is at the forefront of the paradigm shift in Talent Acquisition, and gain insights into the realities of interviewing and how to build bridges, not barriers, to opportunities. With Jeffrey's expert knowledge and experience, this conversation promises to be a valuable and engaging exploration of talent acquisition and career development.
2/20/2023 • 33 minutes, 58 seconds
From the Frontline: HR Trends of 2023
Explore the findings of a survey of nearly 1,000 full-time employees as isolved Chief Strategy Officer James Norwood shares the surprising and not-so-surprising trends of 2023 – as told by employees. HR leaders will want to listen in to hear more about the important topic of burnout, the future of the Great Resignation, what employees are most upset about and how they are best engaged.
2/6/2023 • 26 minutes, 46 seconds
Employer Brand: A Business Critical Discipline
We are beyond a time when employer branding is only meaningful to recruitment and retention. Tiffany Myers, Director of Brand and Creative at Built In, shares with us the awesome impact a holistic brand has on our organizations. She says, “It is the sum total of every interaction we have with our candidates, our employees and our public.” The landscape warrants organizations to ensure ownership/control of the brand narrative and consider a shift to recruiting marketing as a tool.
1/23/2023 • 31 minutes, 25 seconds
Hitting Reset On Burnout In The New Year
Together with Gild Collective co-founders, Rachel Bauer and Kelsey Pytlik, join us for a new year extended podcast with a deep dive into ways to address both the stress and the stressors in your personal and professional lives in order to hit reset on the far-reaching effects of burnout. We talk data, workplace boundaries and get a little personal about this time of year when everyone is either making resolutions, already breaking resolutions, or feeling resentful toward the idea that they have time for resolutions. If you’re in that third category, you’ve probably started the new year in a state of burnout—and maybe it isn’t new.
Referenced book: Burnout: The Secret to Unlocking the Stress Cycle
1/9/2023 • 47 minutes, 6 seconds
Building Inclusivity: Using Your Influence To Lead
After a serendipitous meeting with his now publisher, Jen , Dr. Steve Yacovelli defined his brand. “The three things everyone will know,” he said, “I’m gay. I am self-described as a dude. And I really like to talk about leadership.” Voila, “The Gay Leadership Dude®” was born. With decades of work in this space, “The Gay Leadership Dude®” shares some simple phraseology for building inclusivity influence as a leader.
"The Gay Leadership Dude®” also invites you to check out his FREE learning on silent collusion: https://topdoglearning.learnworlds.com/course/mopsam and his latest book "Pride Leadership-Strategies for the LGBTQ + leader to be the King or Queen of their Jungle."
12/19/2022 • 36 minutes, 25 seconds
How to Move Teams from Isolated to All In
In today’s episode we meet with Ryan Jenkins, a good friend to HCI. Ryan shares with us a deep dive into loneliness and how it impacts our humanness. We talk about some data points, steps and tools related to connection (or lack of connection), and why it's so important for organizations/leader to invest in workforce well-being and make connection a known topic. Ryan shares from his book "Connectable" as well as steps he works through with organizations to aid in intentionally encouraging workforce (or other) connections a reality. Ryan shares some great stories to aid us in visualizing how this all works!
You can also hear Ryan in HCI’s webcast "Inspire Your Audience With Wow & Know-How" - https://www.hci.org/webcast/inspire-your-audience-wow-know-how
12/5/2022 • 38 minutes, 28 seconds
Adult Learning to Support Human Capital Potential
In this podcast we talk all things adult learning. We all have moments in our lives that learning has shaped; whether it be to further our career, guide us to change course, add onto our existing skill set or beliefs or a number of other enhancements. Significant theory surrounding the idea of adult learning was catapulted by Malcolm Knowles in 1968, giving the field an identity. Dr. Graham uses those adult learning theories to inform best practices in the work she does alongside her clients. And in a time when upskilling and reskilling is rampant, Dr. Graham talks about how we don't have to go back to the beginning. Most organizations (and individuals) can add to what they have whether it be in course design or a personal skill set. Lastly, we touch on the importance of building out a learning strategy, aligned with organizational values, serving as somewhat of a flexible roadmap but prioritizing the many needs of the adult learner.
11/20/2022 • 35 minutes, 37 seconds
Empathy at Work: The Future of Workplace Culture & Employee Engagement
In this conversation, Jake Wood - CEO of Groundswell - will detail why empathy should no longer be one of the most commonly overlooked workplace tools, and how helping employees feel safe and supported at work leads to innovation. Drawing from his experience leading a Marine scout sniper unit through two tours in Iraq and Afghanistan, as well as his time building and leading Team Rubicon, one of the most highly regarded nonprofits in America, he will also share how empathy, transparency, and purpose-driven communication translates from the battlefield to the workforce and creates a more engaged workforce with the potential to increase business success.
11/7/2022 • 34 minutes, 38 seconds
Purposeful Investment In The Employment Lifecycle And Experience
Investing in the employee lifecycle brings out the best in people, so they can bring out the best in their organization. In this episode, Christine Maxwell - VP of People at Rippling - will share how her employee investment strategy at Rippling is unifying organizational goals with employees’ personal and professional development. We will also discuss how Rippling has scaled their employee investment strategies as they’ve grown to +1,000 employees, and the importance of continuing to prioritize employee investments during the current, volatile business climate.
10/24/2022 • 27 minutes, 38 seconds
Challenges and Differences Between Remote Work and a Distributed Workforce
People often use the terms “Remote Work” and “Distributed Workforces” interchangeably when in reality they are two completely different models with their own unique sets of challenges. In this episode, Casey Bailey - Head of People at Deel - will speak to working across both remote and distributed teams, and what she is currently implementing at Deel to improve culture and processes to benefit its employees. We'll also cover the challenges Deel has faced as they've grown their team to 1,000+ employees across 70 countries in less than three years, and what she is doing to not only make a change for the company but to set the standard for distributed workforces moving forward.
10/10/2022 • 41 minutes, 8 seconds
Marketing & HR Synergy: Rethinking an Old Partnership
When isolved polled over 500 HR leaders, 65 percent of respondents indicated that “yes” they would like marketing to be involved with employee experience. But what’s different from years past? Why is this partnership more important than ever and how can the two teams truly connect about EX? isolved Senior Vice President of Marketing Lina Tonk joins us to share actionable tips on creating marketing and HR synergy through programs that benefit both teams and the wider company.
7/11/2022 • 38 minutes, 7 seconds
Redefining Traditional Talent Development with Metropolitan Transportation Commission
When you think of the government, you think old school and set in their ways, but not MTC. They are innovative, and agile, dedicated to upskilling and reskilling their already amazing talent. Knowing strategic planning and investment would be involved, MTC knew there was a need to build stronger leadership development within the organization. After partnering with AceUp, they now have a strategic, flexible approach to achieving a 3-year Learning and Development and DE&I initiative for developing their talent across the whole organization.
5/9/2022 • 33 minutes, 25 seconds
Cisco Meraki's Commitment to the Employee Experience
Cisco Meraki has made employee experience a number one priority. Listen in as Laura Dominguez, Head of People and Communities, shares with the listeners how the company has adapted to the turbulence of the pandemic as the world of work continues to shift. You will be inspired by the organization's unwavering commitment to the employee connection and how they’ve maintained that focus over the last 2 years.
5/2/2022 • 20 minutes, 45 seconds
The Evolution of Learning: Fostering DEIB Through Learning and Upskilling
How do you foster DEIB in the workplace? Learning and upskilling are critical. In this podcast, Susie Lee, SVP of Business Transformation and Optimization at Degreed, explains the role learning plays, and shares the skills you need as a leader, manager, or individual contributor. You’ll also learn how technology enables people at all levels of your organizations to develop their skills in a scaleable, easy-to-execute way.
4/18/2022 • 40 minutes, 20 seconds
The Evolution of Learning: Talent Development Through Learning
The world of work changes quickly, which means it's essential for your people and your business to be agile. But how do you keep your people’s skills up-to-date and foster a growth mindset?
In this episode, 84.51°’s Annette Brown (Talent Development Manager) and Nisha Bhatt (VP, Software Engineering, Leading Talent Enablement) explain how they created a culture of continuous learning and share the positive impact on their employees and the organization.
4/11/2022 • 42 minutes, 45 seconds
What Leaders Can Do to Foster Innovation
Innovation‒the creation and execution of new and valuable processes, services, or products‒has become the key to business survival. New ideas‒both big and small‒along with the willingness and determination to implement them have made all the difference for many businesses. Senior leaders are eager to continue and accelerate the progress.
American Management Association (AMA) recently conducted a global business innovation study to better understand what highly innovative organizations do differently from others. This podcast with AMA will feature their findings and explore strategies in which leadership can foster innovation in their organizations.
3/21/2022 • 32 minutes, 15 seconds
How To Capture And Mobilize Employee Potential For Maximum Business Performance
Today’s talent leaders need to understand their teams’ readiness, identify high-potential employees, and mobilize them to optimal roles – matching the right people to the right moments.
In this podcast with HCI, we share how using insights and predictive modeling for new and changing scenarios, organizations can identify the best talent and empower targeted development for maximum business performance, people growth, engagement, and workplace satisfaction.
1/10/2022 • 29 minutes, 13 seconds
What’s Driving the Employee Experience Now?
Perceptyx has just released a comprehensive analysis of its HR benchmark data, including more than 15 million respondents from 182 countries, and the findings are clear: the primary factors impacting your employee experience have changed. Heavily influenced by larger forces in the global economy, an increasingly competitive labor market, and our evolving definitions of a healthy workplace, it’s important that organizations understand these dynamics, and adapt their strategy -- and their measurement models -- to remain competitive.
In this episode, Emily Killham, Perceptyx’s Director of Research and Insights and the report’s author, will discuss the findings and explain:
• Why the basics of people management are now table stakes for attracting and retaining top talent
• The three primary factors driving EX now, and why they’re likely missing from your current employee listening program
• The steps HR and business leaders must take now to understand not only why employees are leaving their jobs in record numbers, but what’s required to improve the experience of those who stay.
Emily will also introduce an innovative, persona-based model for diagnosing the at-risk individuals and teams within your workforce, and the ways in which a modern, continuous listening approach can help you turn these insights into actions that help all employees thrive.
12/20/2021 • 36 minutes, 25 seconds
The Evolution of Employee Listening
The world of work has changed dramatically, and to keep pace, organizations need to ensure their listening strategy is evolving as well. In this episode, John Borland, Co-Founder and CEO of Perceptyx, will discuss the growing mandate to move beyond the traditional, once-a year engagement survey in favor of a more agile, continuous listening strategy that allows leaders to stay connected to an increasingly distributed workforce, and engage employees in a collaborative, inclusive exchange of ideas that inspires action. John will also share examples of how leading global organizations have embraced this approach to use employee feedback as fuel to power high-performance and high rates of employee retention.
12/13/2021 • 41 minutes, 39 seconds
Making the Most of Organic Learning Opportunities
Learning has traditionally struggled to keep up with the pace of life outside the organization. The fight for attention spans is only getting more aggressive, and with rapid turnover in the workplace, scaling these programs is key.
Join this episode with Justin Finkelstein, COO of Platform Innovation at CitiBank, as we explore how you can facilitate a culture of real-time learning with the right tools for your business.
12/5/2021 • 30 minutes
The Future of the Office with Peter Cappelli
The battle for remote work is not new, but employees have an unprecedented amount of leverage as organizations seek to navigate the post-pandemic ‘new normal.’ Assessing productivity, implementation of virtual onboarding, and the decision to return to the office, remain as top challenges for HR teams across the globe.
Join this episode with Peter Cappelli where we discuss the research and insight to solve these challenges and more, as featured in his new book 'The Future of the Office.’
10/10/2021 • 30 minutes, 25 seconds
Radical Candor In The Workplace
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses, and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity.
10/4/2021 • 35 minutes, 3 seconds
Performance Management for Today's Workplace
The way people work has changed, which means the way we manage performance must change too. Right now, companies have an opportunity to rethink the purpose of performance management in their organization and the outcomes they want to achieve.
In this podcast Dr. Edie Goldberg, recognized expert in the field of performance management, and Aaron Adams will talk through the purpose of performance management, outline key components to a good performance management system, share a model for driving performance in any organization, and how to sustain performance over time.
9/27/2021 • 36 minutes, 32 seconds
Integrating People, Business and Brand into your DEI Strategy
Alignment to the business strategy is a key element in any talent initiative. Listen as Gena Smith, SVP, Human Resources & Head of Global Executive and Creative Recruitment at LVMH, shares how LVMH is working to create an inclusive workplace across an array of brands, cultures and geographies.
9/20/2021 • 28 minutes, 58 seconds
Creating A Culture Of Internal Mobility
Nick Ionita, co-founder & CEO of Flux, continues the conversation on internal mobility and how companies can promote a culture of internal mobility.
9/13/2021 • 21 minutes, 30 seconds
The ROI of Internal Mobility
Max Goodberg, co-founder & COO of Flux joins us to talk about the benefits of internal mobility and upskilling and how businesses can overcome major obstacles like the "great resignation."
9/6/2021 • 22 minutes, 12 seconds
A Remote First Mentality
Over the last 18 months many employees have been given something they may not have even known was missing – FREEDOM. As a fully remote employee, the flexibility can be liberating, but the downsides to the individual and the organization cannot be overlooked. As we head into the back-half of 2021 organizations need to assess how to balance employee demands with organizational culture.
Join Adam Segal, workplace expert and CEO of cove, as he shares why organizations should bring a ‘remote first mentality’ to help navigate this uncharted territory.
8/30/2021 • 18 minutes, 9 seconds
The Evolution of Work and Culture Post-Pandemic
The biggest question on everyone’s mind as the economy and society at large re-open is: now what? How do we make the shift back to in-person work? What do our employees need from us? How do we support the transition and evolution of the economy post-pandemic effectively? In this episode, we chat with Liz Fealy, Deputy Leader of People Services at EY and Roselyn Feinsod People Advisory Services and Work Reimagined Leader at EY to learn the challenges and opportunities that organizations must address as the world of work evolves in unexpected ways.
To learn more about the research mentioned in this episode click here: https://www.ey.com/en_uk/workforce/how-employers-and-employees-are-envisioning-the-reimagined-workplace
5/17/2021 • 20 minutes, 43 seconds
What HR Must Know about Business Strategy Right Now
HCI believes that HR plays a critical role in the alignment of business strategy and talent strategy. Yet, too many HR professionals are not adequately prepared to assess and communicate about business strategy with their clients or executive leaders. In this podcast, Chuck Feltz, HCI's CEO, offers guidance for how HR practitioners can step up, take charge of their careers, and impact their organization's business strategy.
5/3/2021 • 24 minutes, 22 seconds
Individual Attention As a Path to Employee Engagement
Employee engagement happens one person at a time. To help employees move from being busy with tasks to being enthusiastically engaged in a dynamic world of work, Amy Leschke-Kahle dives into how you can help. Starting with a story of bringing your unique best to work, learn how to help employees be twice as engaged. In this finale session, you’ll also learn why harnessing the power of attention to prioritize work via check-ins will help them (and you!) see results.
4/26/2021 • 23 minutes, 26 seconds
Employee Engagement Lives On Teams, But Teams Need Support Too
Team members who believe they are receiving the support they need from their leaders are 20x more likely to be fully engaged. But how do you give team leaders what they need to support their teams? Amy Leschke-Kahle discusses how to find where the work is actually happening and why frequency is the new currency. Plus, hear how leaders are establishing meaningful connections, even while socially distanced.
4/19/2021 • 18 minutes, 26 seconds
What Practitioners Really Need To Know About Employee Engagement
Peeling Back The Layers on Engagement: A 3-Part Series:
If we all agree employee engagement matters, why do we find it so hard to measure and move? Join practitioner-turned-strategist Amy Leschke-Kahle each Monday morning for the next 3 weeks as she peels back the layers on how to get to engagement that lasts. Each 20-minute episode contains powerful insights and examples to help you identify ways to create visibility, connection, and extraordinary performance in the new world of work.
Part 1 - What Practitioners Really Need To Know About Employee Engagement
Which of your employees feel all-in and which are just showing up? What do you learn by knowing this? Amy Leschke-Kahle shares the experiences of real-world practitioners navigating the new normal that reveal what your organization wishes you knew about employee engagement and how to get there.
4/12/2021 • 21 minutes, 50 seconds
Coaching, AI, Automation and the Future of Work
Coaching is an essential part of any development strategy, but it doesn’t always serve the employee where, when, and how they need it. In this episode, we speak with Cloverleaf’s Chief Research Officer, Dr. Scott Dust and learn how AI and automation are making it possible to solve this problem.
This episode is brought to you by Cloverleaf. Learn more about them at cloverleaf.me
4/5/2021 • 21 minutes, 59 seconds
Build Outstanding, Collaborative Virtual Teams
We’ve known for a long time that effective teams are indispensable to a high-performance organization, but how do we make this happen in a virtual or hybrid environment? Carlos Valdes-Dapena is Managing Principal at Corporate Collaboration Resources and he stopped by the podcast to talk about how to transform your teams into more collaborative and effective units.
Learn more about Carlos and what he’s up to at: https://corporatecollaboration.com/
3/22/2021 • 21 minutes, 3 seconds
Upskilling, No-code Platforms, and Workflow Automation Are Transforming Work
Repetitive, manual tasks rob your organization of productivity and de-motivate your people. Automating these processes used to mean hiring expensive development staff. However, recent technological developments are making it possible for tech-savvy professionals in HR and other functions to take the matter into their own hands and develop their own solutions. Join us for a stimulating conversation about the future of work tech with Sean Chou, CEO and Co-founder of Catalytic.
This episode of Nine-to-Thrive is made possible by Catalytic. Learn more at www.catalytic.com.
3/15/2021 • 18 minutes, 20 seconds
Responding to COVID and Managing Rapid Change at Delta Dental
Adapting to major change once is hard enough, but in 2020 we had to do it several times. In this episode, we talk with Sarah Chavarria, EVP, Chief People Officer and Head of Corporate Communications, Corporate Philanthropy and Business Transformation at Delta Dental to learn how they responded to the initial demands of the crisis and then adapted as the facts on the ground changed. This conversation is not only a great look at how to respond to a crisis, but an excellent overview on change management best practices.
3/8/2021 • 18 minutes, 37 seconds
Learn How Critical Roles Drive Business Strategy
Identifying and prioritizing critical roles is an essential part of the workforce planning process because it guides our focus and effort every step of the way. In this episode, we catch up with Mei Kim, Global Workforce Planning & Analytics Leader at Eaton Corp and talk about her upcoming session at HCI’s Accelerate Your Workforce Planning Conference. In the interview, we discuss a working definition of “critical roles,” how to have a productive discussion with business leaders on how certain roles will enable business strategy, and how to respond to changes in your industry and organization from a workforce planning perspective.
Hear Mei Kim speak at our conference and sign up today! https://hci.org/conferences/2021-virtual-conference-accelerate-your-workforce-planning-february-24-2021
2/15/2021 • 8 minutes, 39 seconds
Helping Managers Become Caring Leaders
Dr. Joe Dicianno, author of A Busy Leader's Guide for Caring Leadership, describes why CARING is the requisite for great teams. He shares practical and research-based advice for bringing compassion and authenticity to the workplace. In this podcast you will learn how to help your managers move beyond fear and lead with courage to drive higher trust and engagement levels.
Check out the book: https://amzn.to/2MKzxJg
2/8/2021 • 15 minutes, 46 seconds
Applying the Standards for Human Capital Reporting
David Simmonds, Chairman of HCM Metrics, explains the origins and applications of the ISO International Standard for Human Capital Reporting. In this podcast you will understand how the ISO Guidelines are an important step toward performance benchmarking and transparency for all sizes of organizations.
Learn more about the ISO International Standard: https://www.iso.org/standard/69338.html
1/31/2021 • 21 minutes, 29 seconds
Tips for Trust and Collaboration among Remote Teams
How can you build trust within a hybrid workforce? What increases meaningful collaboration among remote teams? How have communication norms changed within a virtual work environment?
Author and keynote speaker Liane Davey, Ph.D., answers these questions based on her research and experience facilitating better team performance within organizations. In this podcast, Dr. Davey previews her keynote presentation and the key takeaways you will learn at HCI's Engage Remote Teams virtual conference on March 10, 2021.
Register Today: https://bit.ly/3qUYNuR
1/25/2021 • 8 minutes, 49 seconds
Ron Lovett Wants to Give Your Brain Back
How do you empower and engage your people to perform at their best? This episode we’re speaking with Entrepreneur, Author, Speaker and Coach, Ron Lovett about the importance of “giving people their brains back” and how the right cultural and strategic moves can help your organization come out of 2020 stronger than ever. Check out Ron’s work at www.ronlovett.ca or look for his books on Amazon.
12/20/2020 • 17 minutes, 48 seconds
Managing Your Culture Through Negative People
How do you grow your culture in a way that maximizes organizational performance and helps your company deliver on its strategy? This episode, we’re headed down under for some answers from high performance specialist Mark Dobson. Learn how your approach to high performers and negative or low performers can shape your culture for the better.
Learn more about Mark and all his work at themicrolibrary.com/hci
11/16/2020 • 23 minutes, 3 seconds
Diversity and Inclusion Enabled by Analytics
Diversity, equity, and inclusion issues are at the forefront of the world of work. But as your organization takes action, how will you know you’re making progress? In this episode, we join Caitlin Bigsby of Visier to discuss how HR can use people analytics to make the case for D&I initiatives and increase their efficacy.
This podcast was made possible by Visier, be sure to check them out at www.visier.com!
10/26/2020 • 26 minutes, 59 seconds
Maximizing the Ripple Effect of HR on the Entire Business
How can HR professionals reset their important work to make a greater impact for the business and its people? On this episode, we speak with Chris Mullen, Executive Director of The Workforce Institute at Kronos, about how HR and people mangers can develop better partnerships. We discuss insights from our latest HCI and Kronos research report. We share actionable findings that optimize the HR and business partnership and maximize the ripple effect that HR makes on the business.
Check out the research report here: https://www.hci.org/research/great-reset-how-high-performing-organizations-build-hr-business-partnerships-thrive
9/21/2020 • 18 minutes, 57 seconds
Support Diversity, Equity, and Inclusion with People Analytics
Diversity and belonging are front and center at many organizations today. But making progress is much more difficult without an accurate picture of where your organization is today and the ability to measure where it’s going tomorrow. Today, we chatted with Phil Willburn, Head of People Analytics & Insights at Workday to learn how Workday uses analytics to measure and inform VIBE, its diversity and belonging strategy.
This podcast was made possible by Workday, be sure to check them out at www.workday.com!
9/14/2020 • 29 minutes, 9 seconds
Develop Your Influencing Skills
Brian Ahearn, Chief Influence Officer at Influence People, defines what we mean by strong influencing skills and why they are important for HR professionals. He shares some recommendations for developing influencing skills (anyone can do it!) and handling team conflict. Learn how to enhance this important strategic capability and build stronger buy-in for initiatives at work.
9/8/2020 • 21 minutes, 20 seconds
Return to Work Strategies For A Rapidly Changing Environment
How can people analytics, scenario planning, and technology support your COVID-19 talent strategy? On this episode, we speak with Greg Pryor, Senior Vice President, People & Performance Evangelist at Workday about how he and other HR leaders are using various techniques, data, and software to manage the myriad talent-related challenges facing them today. We talk about real-time engagement and retention, health and wellness, scenario planning, and how it all supports the business strategy.
This podcast was made possible by Workday, be sure to check them out at www.workday.com!
8/24/2020 • 30 minutes, 44 seconds
Leading Through COVID-19 and Redeploying Talent
Most HR departments are facing a cluster of crises rather than a single challenge right now. How do we keep our heads above water? How can we make the right decisions for our people and our organizations as a whole? This episode we caught up with Christy Pambianchi, EVP and CHRO of Verizon to talk about how her organization is responding to these headwinds and about her role in the creation of the People + Work Connect project.
7/13/2020 • 23 minutes, 3 seconds
How to Use Technology to Build Connections and Improve Engagement
Improving employee engagement is a challenge in today’s workforce and programs tend to prioritize surveys and reports over action. Lindsay Lagreid, Senior Advisor at the Limeade Institute will share how employers are using technology to improve engagement for all by reinforcing a sense of connection and leveraging insights to take meaningful action.
7/6/2020 • 27 minutes, 25 seconds
New Methods to Increase Employee Engagement and Performance
Maximizing performance and engagement is key to the success of individuals, teams, and organizations. In this episode, we speak with Amy Harrison of Forrester Research and Amy Leschke-Kahle of The Marcus Buckingham Company, an ADP Company about the Total Economic Impact (TEI) of StandOut, powered by ADP. Learn how StandOut can increase engagement and help your people do their best work at www.tmbc.com
6/28/2020 • 31 minutes, 20 seconds
People Analytics for Leadership Development
Ben Waber, Ph.D. President and Co-Founder of Humanyze defines organizational health and describes why it is so important for leadership development. He also shares some of the analytics and methods he uses to understand how work “gets done” and why those insights are critical for team development and leadership. Finally, Dr. Waber shares the key takeaways you will learn from his keynote presentation at HCI's Learning and Leadership Development Conference, from September 21-22, 2020.
Register for the conference today: https://www.hci.org/2020LLD
6/22/2020 • 16 minutes, 46 seconds
Continuous Performance Management at Southwest Airlines
In this podcast, talent development leaders from Southwest Airlines describe how their continuous performance management process is critical for business alignment and trust among their people. Bonnie Endicott, Director of People - Talent Management and Lorelei Windeler, Talent Development Manager, detail how their strategic mindsets are critical for growing and developing talent at Southwest Airlines. They will also be keynote speakers at our Employee Engagement Conference this July and preview key takeaways you will learn from their presentation.
Learn more about the conference: https://www.hci.org/2020EE
6/15/2020 • 14 minutes, 2 seconds
Intentional Culture as a Competitive Advantage
Everyone knows culture matters, but many HR leaders are unsure how to influence and evolve it. In this episode, we speak with Dr. Liz Pavese-Kaplan, Sr. Director, Limeade Institute to learn about the science behind organizational culture and practical ways to architect your company’s culture through the lens of care.
6/8/2020 • 25 minutes, 58 seconds
Growth and Opportunity for All with Internal Mobility
Susan Quackenbush, Chief HR Officer at Vonage, describes her organization’s internal mobility program and the impact it has had on engagement and retention. She shares ideas for how to establish internal mobility effort even with limited resources. Also in this podcast, Susan previews her presentation and the key takeaways you will learn at HCI's 2020 Learning and Leadership Development Conference, which will be hosted this September by HCI.
Learn more about HCI's 2020 Learning and Leadership Development Conference: https://www.hci.org/2020LLD
6/1/2020 • 10 minutes, 15 seconds
HCI Faculty Office Hours: Helping HR Lead Change
Bill Craib, Senior Faculty member at HCI, describes the Strategic HR capabilities needed by HR professionals to influence and lead change during these turbulent times. Bill illustrates how learning design and deployment has changed to meet the reality of remote work. Finally, Bill shares his perspective about how the pandemic is disrupting traditional HR processes and accelerating the future of work.
Learn more of what HCI has to offer: https://www.hci.org/Solutions
5/24/2020 • 18 minutes, 19 seconds
Inspiration as a Resource: Driving Higher Purpose for Engagement and Business Outcomes
Allison Holzer, Author, “Dare to Inspire: Sustain the Fire of Inspiration in Work and Life,” describes the connection between purpose, inspiration, and engagement. She shares how purpose can be used to drive better employee experiences and better business outcomes. In this podcast, Allison previews her presentation and the key takeaways you will learn at HCI's 2020 Employee Engagement Conference, which will be hosted this July.
Learn more about the conference and register today: https://www.hci.org/2020EE
5/18/2020 • 9 minutes, 38 seconds
Planning and Executing New Certification Programs
How do you design learning to be effective, relevant, and engaging? In this episode, we speak to Lynsey Duncan of D2L and Kara Mitchelmore, CEO of the Canadian Centre for Professional Legal Education (CPLED) about how CPLED successfully planned, designed, and executed a new certification course. Learn about how they worked with vendors and SMEs to develop a compelling learning experience. Hear how the program was adapted to work within the new constraints of the COVID-19 pandemic.
This podcast is brought to you by D2L. To learn more about D2L, check them out online at www.d2l.com
5/11/2020 • 27 minutes, 11 seconds
Intel's New Approach to Talent Pipelines
Talent acquisition is in a tight spot. It's a candidate's market, and the candidates know it. Not only are employers struggling to fill key roles, they are also struggling to retain talent. In this episode, we speak with Allyn Bailey of Intel about a new strategic initiative to prioritize talent pipelines over filling requisitions. How do we balance automation with the human touch in recruiting? Is recruiting becoming more like online dating? Listen in and find out!
Watch Allyn present at HCI's 2020 Strategic Talent Acquisition Conference! For more information visit www.staconference.com
4/20/2020 • 19 minutes, 33 seconds
Will Self-Sovereign Identity and Blockchain Build the New Talent Marketplace?
One of the biggest challenges when hiring a new employee is verifying their knowledge, skills, and abilities. Too often, a well-padded resume and a charming personality are enough to get the offer. Yvette Cameron and the Velocity Network Foundation are working to change that. Grounded in the concept of Self-Sovereign Identity and build on the foundation of Blockchain technology, the Velocity Network is designed to benefit employers with verified information about potential candidates while empowering individuals with the ability to control who, what, where, and when can see their professional information.
4/12/2020 • 24 minutes, 28 seconds
Sink Or Swim: A Financial Wellbeing Life Vest For Your Workforce
In this podcast, Rachael Chesley of Purchasing Power reveals ways to help workers -- and organizations -- swim through today’s financial waves.
Employees are likely to feel as if they’re drowning in financial stress, especially during times of uncertainty, and when unexpected costs come out of nowhere. Employers have ways to ensure their people stay afloat, so long as they know what causes financial stress, how unexpected expenses contribute to a drop in wellbeing, and perhaps most importantly, the unspoken ways to spot financial hardships among workers.
4/6/2020 • 23 minutes, 31 seconds
Being Productive And Focused While Sheltering In Place
Recorded deep below the surface of the earth in a studio sound-proofed with extra toilet paper. We talk with Chris Bailey on how to adjust to the challenges and stressors of working in a shelter in place world. Chris Bailey is a Productivity and Performance Expert and Bestselling Author of Hyperfocus and the Productivity Project. Watch Chris present on the topic of Hyperfocus at the 2020 Strategic Talent Acquisition Conference
Learn more about the conference at https://www.hci.org/2020STA
Learn more about Chris' work at https://alifeofproductivity.com/
3/30/2020 • 21 minutes, 50 seconds
Raising HR's Analytics Game
The language of business is data. HR needs to speak it if it hopes to make a strategic contribution. In this episode, we catch up with HCI Faculty Member, Cindi Koetzle. We learn how advancing people analytics capabilities can transform your organization and discuss how HR professionals can develop better data fluency in themselves and their colleagues.
Learn more about these topics and HCI's People Analytics for HR certification course at www.hci.org/PAHR
3/16/2020 • 14 minutes, 59 seconds
HCI Faculty Office Hours With Mark Hacker: The Evolution Of The HRBP Role
Listen to Senior HCI Faculty Member, Mark Hacker, share his perspectives and wealth of experience about the responsibilities and critical skills of the human resources business partner (HRBP). We discuss the critical challenges of retaining talent, closing skills gaps, and how HRBPs can find and implement solutions. Learn more on how to become a Strategic HR Business Partner: https://www.hci.org/sHRBP
3/9/2020 • 20 minutes, 20 seconds
Bad Job Postings Are Costing You Great Candidates
When's the last time you read an inspiring job posting? We'll wait. While we were waiting, we recorded this episode of Nine to Thrive HR with Katrina Kibben about the importance of job postings as a way to increase the quality of your recruiting pipeline. Katrina will also be running a workshop on the same topic at HCI's 2020 Strategic Talent Acquisition Conference in Boston, MA. Learn more at www.staconference.com
3/2/2020 • 12 minutes, 21 seconds
Making the Case for Strategic HR
Talent is the only sustainable source of competitive advantage in the modern economy. That's a lot of pressure on HR don't you think? In this episode, we talk with HCI faculty member Phil Fenech about how HR professionals can raise their strategic game. We discuss how developing your financial acumen, analytics literacy, and consulting skills can better position you to address crucial areas like retaining high performers and managing change effectively. This podcast is brought to you by HCI's Strategic HR Business Partner certification course. Learn more at www.hci.org/sHRBP
2/23/2020 • 10 minutes, 52 seconds
Planning for the Digital Workforce
Digital trends in the economy are increasing the demand for digital skills in nearly every industry. Sounds like another workforce planning nightmare in the making, right? Maybe not, we caught up with Nicholas Garbis, Former Global Head for Strategic Workforce Planning at Allianz to talk about how to identify and plan for new and maybe unfamiliar talent segments.
Want to hear more on this topic? Sign up to watch Nicholas live on stage at our 2020 People Analytics & Workforce Planning Conference: https://www.hci.org/2020PAWP
2/3/2020 • 16 minutes, 7 seconds
Strategic Workforce Planning: An Introduction
What is strategic workforce planning and, perhaps more importantly, what is it not? Why does it matter and how do the best organizations use it to close talent gaps? Get the answers to these and several other questions in this lively discussion with Mark Allen, Ph.D., speaker, consultant, author, and HCI faculty member. Mark also teaches at Pepperdine University's Graziado School of Business and Management.
To learn more about strategic workforce planning, check out our certification course: https://www.hci.org/SWP
Or consider our annual People Analytics & Workforce Planning Conference: www.hci.org/2020PAWP
1/26/2020 • 19 minutes, 50 seconds
Scenario Planning: An Antidote to Uncertainty
Workforce planning never was easy, but in an age of uncertainty and shifting priorities predicting and prioritizing future talent needs is acutely challenging for most of us. In this podcast, we catch up with Dan L. Ward of NASA and learn how renewing on scenario planning can improve the workforce planner's ability to flex and adapt to changing priorities. Want to learn more from Dan? Come see him at HCI's 2020 People Analytics and Workforce Planning Conference in Miami. Visit www.pawpconference.com for live and virtual passes!
1/13/2020 • 15 minutes, 36 seconds
Developing Leaders' Inclusive Mindsets and Actions
Cheree Aspelin, Director of Culture and Inclusion at Lubrizol, stresses the importance of an inclusive mindset for leaders. She shares how it can be developed and why mindset doesn't always lead to action. In this 10-minute podcast, Cheree previews her keynote presentation and the key takeaways you will learn at HCI's 2020 Inclusive Diversity Conference in San Francisco on April 27-28, 2020.
https://www.hci.org/conferences/2020-inclusive-diversity-conference
1/5/2020 • 10 minutes, 24 seconds
Diversity, Inclusion, and Equity Lessons from Special Operations
Chaveso “Chevy” Cook is a Major in the U.S. Army, a former instructor in the Department of Behavioral Sciences and Leadership at United States Military Academy, and a current doctoral student at Tufts University. In this 10-minute podcast, Chevy shares the distinctions between diversity, inclusion, and equity. He previews his keynote presentation and the key takeaways you will learn at HCI's 2020 Inclusive Diversity Conference in San Francisco on April 27-28, 2020.
12/29/2019 • 13 minutes, 22 seconds
Deloitte Insights Report: There’s A Lot More That Leaders Need To Do
Changes in work are impacting leadership trends and leadership development altogether, and new expectations that employees have of leaders will evolve even more as we prepare for the future of work, according to the most recent Deloitte Insights Report. The research behind the report shows a growing importance of how organizations identify leaders and develop leaders for the future.
The introduction of new tech, the decrease of predictable shifts and the rise of unexpected disruptions change how we work and live. The latest trends have altered the traditional boss-to-manager relationships, and many organizations have not yet determined how to understand and communicate new and emerging expectations of leaders.
In this podcast, Cornerstone OnDemand and Bersin, Deloitte Consulting provide a deep discussion about the future of leadership development, experimentation, and other conclusions about the future of HR.
12/15/2019 • 14 minutes, 8 seconds
Achieving Strategic Alignment with Your Business
We want to believe that a great strategy will win the day but, if people don’t understand it and how it applies to them, the rubber never meets the proverbial road.
In this episode, we catch up with Leadership Expert, Best-selling Author, Speaker and Educator Greg Zlevor about the importance of strategic alignment in your organization and how to support the process as a leader and a follower.
Want to hear more from Greg on this topic? Catch him live at HCI’s 2020 People Analytics and Workforce Planning Conference in Miami, Florida. Learn about the conference and how to buy live or virtual passes at www.pawpconference.com
12/2/2019 • 20 minutes, 14 seconds
How Online Reference Checking Translates Time into Money
With the right HR technology, including online reference checking, AAA Alliance Club is able to save a lot of money by simply saving time. Technology enables talent acquisition leaders and recruiters to put the right person in the right role, and identify qualified candidates that will be ideal culture fits, too. Recruiters can communicate with candidates using tech that allows for time to be better spent in the hiring process, like in onboarding and getting new hires set up to serve AAA members faster.
Join Diane Corina of AAA Club Alliance to hear how technology solved the big challenge of time -- translated time into money -- and proved to have a financial return for the company.
11/11/2019 • 12 minutes, 46 seconds
Overcoming Fear of Feedback
To develop people and grow organizations, performance management processes must center on a model for continuous, high-quality feedback. Feedback is simply information on an individual’s progress toward a goal. Yet, fear of giving and receiving feedback stops the flow throughout organizations. This podcast features Karin Hurt, author and CEO, who shares her tips and models for addressing feedback fears.
Check out the research here: oracle.com/performancefeedback
10/27/2019 • 14 minutes, 30 seconds
Key Elements of a Leadership Development Program Done Right
You know you’ve achieved greatness in your leadership development program when it helps deliver top candidates and retains high-performers. But there’s more: The program also aligns with your company’s vision and provides the finest experiences at work, those that might even change the lives of employees.
This podcast joins talent management and organizational development leaders of the University of Pittsburgh Medical Center and reveals their approaches to leadership development program success.
Listen to Joe Dicianno and Anthony Gigliotti's full keynote at our 2019 Learning and Leadership Development Conference: https://lldconference.com/
8/12/2019 • 9 minutes, 37 seconds
When Employees are Stressed Out: Social Science Solutions for Better Productivity & Engagement
Financial stress, relationship stress, all kinds of stress … all stress impacts employees’ abilities to focus on their jobs and do their best work. Plus, employees never really “kick it at the door.” Stress comes to work with them, and it can really hinder productivity and engagement.
Stress doesn’t make itself obvious, so it’s challenging for leaders to step in and help their people. As Rob Stewart, HR Administrator and Faculty member of Brigham Young University says, employees who are stressed, “suffer in silence.”
Leaders are supposed to help employees have the best work experience, provide motivation and manage workplace stress levels, but when the suffering cannot be heard, how can leaders arrive at solutions needed to make a difference?
In this podcast, Stewart gives guidance to leaders needing to better help employees lower their stress levels for higher engagement.
Listen to Rob Stewart's full keynote at our 2019 Employee Engagement Conference: https://hciengagement.com/
7/8/2019 • 10 minutes, 7 seconds
The Way to Boost Wellbeing for Women in the Workplace
During a time of low engagement and high stress at work, Google’s Learning and Development team got some survey results that prompted serious change, especially for their female workers. The results showed a striking difference in wellbeing between female and male employees, with that of females being so low that it caused great concern for Google’s leaders. They immediately began to make things better for women and found certain initiatives, investments, and change to be the starting point for better wellbeing among women and also, better retention, innovation and belonging for Google’s female workers.
This podcast reveals insight into what Google’s Head of Strategic Initiatives at the Google School for Leaders, Sarah Devereaux, did to boost wellbeing at work, along with so much more for the women of the organization.
Listen to Sarah Devereaux's full keynote at our 2019 Employee Engagement Conference: https://hciengagement.com/
7/1/2019 • 12 minutes, 51 seconds
Talent Acquisition Challenges and Changes
In this competitive candidates’ market, organizations are doing all they can to attract, recruit, and retain talent. This podcast features Deb Wolfsen Human Resources Manager at EPS Security. From her experience leading the HR and talent acquisition function, Deb shares the challenges and investments in recruiting processes at her medium-sized business. We discuss new research, sponsored by HCI and Kronos, into how high-performing organizations approach talent acquisition differently.
Learn more about the upcoming webcast: http://www.hci.org/lib/new-research-how-high-performing-organizations-compete-talent
Learn more about Kronos: https://www.kronos.com/
3/18/2019 • 13 minutes, 50 seconds
Inclusive Diversity at Work: What's Data Got to do with It?
Inclusive diversity is one of the most important parts of talent management strategy, but there must be a reliable reason behind the madness. Successful inclusive diversity execution requires more than looking at different skillsets, knowledge and people, and planning ways they can help make organizations better. Data is the differentiator in making your inclusive diversity initiatives work. Data is your guide; data is your basis for strategy design.
In this podcast, Amanda Reid reveals the role data and social science research should play in your inclusive diversity strategy, and tips to apply the winning ways at your company.
Join us at our 2019 Inclusive Diversity Conference May 6-7 in San Francisco, CA
2/25/2019 • 12 minutes, 38 seconds
Digital Transformation and the Talent Acquisition Landscape
Top HR leaders say that getting ahead of change is crucial for their thriving organizations. It’s natural to expect innovation, but today, it’s about predicting change and using digital transformation to impact the way things are done.
For example, candidate experience is becoming more and more digitalized, and so recruiting has to change accordingly. In this episode of Nine to Thrive HR, Roopesh Nair shares components of digital transformation success, including the must-have tools and tech to improve recruiting, candidate experience and all of talent acquisition.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/5-best-tips-evolving-employer-brands
To learn more about the underwriter of this podcast please visit: https://www.symphonytalent.com/
2/18/2019 • 13 minutes, 30 seconds
Measuring Learning ROI on a 'Glocal' Level
Ryan Sarpalius of Uber joins the podcast to discuss the challenges of measuring the impact of learning and development programs in a global organization. Make sure to watch Ryan's keynote presentation at the 2019 People Analytics and Workforce Planning Conference in Miami, FL.
Live and virtual passes available at www.pawpconference.com
2/11/2019 • 9 minutes, 48 seconds
Activity to Outcome: How to form your D&I Strategy
Most organizations have goals to be diverse, inclusive, and fair, but find that their good intentions do not lead to the wanted outcomes. This podcast features Judith Williams Head of People Sustainability and Chief Diversity and Inclusion Officer at SAP. From her experiences leading D&I, Judith shares ideas for building a successful D&I strategy and what practices to avoid. Judith gives recommendations for the data to collect and the tools to use. Learn how to gain buy-in with managers so that inclusive practices are not just the right thing to do they are also easy to implement.
Learn more about SAP SuccessFactors: https://www.sap.com/index.html
1/14/2019 • 23 minutes, 33 seconds
The Human Revolution: Thriving in the Fourth Industrial Age
Amid an increasingly diverse and distributed workforce are shifting societal priorities, the growth of artificial intelligence and technology, an increase in employee burnout, and the need for resilience. How can organizations and leaders best prepare themselves for this burgeoning world or work? Building an intentional culture and tackling the most pressing people issues facing HR professionals is the first step.
Join us for this conversation with Kirsten Allegri Williams, the Chief Marketing Officer at SAP SuccessFactors and Ruslan Tovbulatov Head of Corporate Product, Marketing & Partnerships at Thrive Global, as we dive into what and how to address this new human revolution with the support of Thrive Global.
Learn more about SAP SuccessFactors: https://www.sap.com/index.html
Learn more about Thrive Global : https://www.thriveglobal.com/stories/43081-the-human-revolution
1/7/2019 • 41 minutes, 46 seconds
Including the Employee in Employee Engagement
How can you ensure that your engagement surveys are a vehicle for individual and organizational change? A holistic approach to engagement needs to be taken that includes employees, managers, and organizations. It is critical to the success of engagement initiatives that all employees receive feedback on their engagement surveys.
This podcast, featuring Dr. Scott Rigby of motivationWorks, will share research-based and practical recommendations for improving the experience at work and putting the employee at the center for engagement initiatives.
Related Research: http://www.hci.org/hr-research/actionable-engagement-solutions
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/stop-leaving-employees-out-employee-engagement
To learn more about the underwriter of this podcast please visit: https://motivationworks.com/
12/17/2018 • 29 minutes, 45 seconds
Cultivating a Culture of Diversity and Inclusion to Enable a Business Beyond Bias
Diversity and inclusion in the workplace has become a business, economic, and social imperative. Organizations that unleash the potential of diverse talent see:
• 39% higher customer satisfaction for diverse, inclusive companies[1]
• 48% higher operating margins generated by diverse management teams[2]
• 35% higher return on equity for companies with women on the board[3]
• Diversity Inc. top 50 companies outperform stock exchange performance of others by an average of 25%[4]
• 85% of CEOs say their D&I strategy has enhanced company performance[5]
• Positive effects on employee engagement[6] and retention[7]
Join our discussion to hear best practices and winning strategies to cultivate a culture of diversity and inclusion.
1. http://business-ethics.com/2012/03/21/1821-why-you-need-to-retain-women-the-business-case-for-gender-diversity/
2. http://www.catalyst.org/system/files/why_diversity_matters_catalyst_0.pdf
3. http://www.catalyst.org/system/files/why_diversity_matters_catalyst_0.pdf
4. http://www.diversityinc.com/uncategorized/ask-diversityinc-what-are-the-benefits-of-being-in-the-diversityinc-top-50/
5. https://www.pwc.com/gx/en/ceo-survey/2015/assets/pwc-18th-annual-global-ceo-survey-jan-2015.pdf
6. http://www.gallup.com/opinion/gallup/190103/using-employee-engagement-build-diverse-workforce.aspx
7. http://business-ethics.com/2012/03/21/1821-why-you-need-to-retain-women-the-business-case-for-gender-diversity/
Learn more about SAP SuccessFactors: https://www.sap.com/index.html
12/2/2018 • 24 minutes, 34 seconds
Reference Checking Done Right with Tech
The agony of reference checking, experts say, keeps talent acquisition professionals from going through the motions. They “give it the side eye” due to misbeliefs about authentic feedback, not being valuable of their time, inability to predict candidate success, poor processes, among others. There’s got to be a better way. And there is!
Join SkillSurvey Chief Marketing Office Michelle Reed to bust bad (false) beliefs of reference checking and learn how tech can ensure reference checking success.
Watch the Webcast: http://www.hci.org/lib/debunking-7-myths-reference-checking
Learn more about SkillSurvey: https://www.skillsurvey.com/
Try SkillSurvey: https://www.skillsurvey.com/tryit
11/26/2018 • 23 minutes
Opportunities and Challenges Associated with Novel Compensation Methods
“Show me the money!” This iconic scene from the movie Jerry Maguire gets to a core factor of any job. Especially with access to social media and company review sites like Glassdoor, the perceptions and expectations around compensation are changing.
Join us for this podcast with Dr. Lauren Bidwell, a Decision-Making Psychologist and Research Scientist in Human Capital Management at SAP SuccessFactors. She recently conducted a major study on Next Generation Compensation and is here to clear the air on what it means to be transparent about pay, how managers can better assess compensation without ratings, and what companies are doing to ensure their pay practices are fair and equitable.
Learn more about SAP SuccessFactors: https://www.sap.com/index.html
11/19/2018 • 27 minutes, 16 seconds
Transforming Performance Management: 15 Lessons From 10 Years of Customer Engagements
Performance Management is one of the necessary evils of management, but is there a way to make it less painful and more effective? Dr. Steven Hunt knows there is. Over the course of 10 years, SAP SuccessFactors has studied performance management in a variety of different organizations and industries, and that research has yielded some critical takeaways about what works – and what doesn’t.
Join us for this podcast to dig into the details about performance management – why employees want it to work, and what organizations and leaders can do to make it better.
Learn more about SAP SuccessFactors: https://www.sap.com/index.html
11/5/2018 • 28 minutes, 30 seconds
The Secrets of Motivation: Creating the Highest Quality Workplace Culture
Everyone in talent management seems to talk about employee engagement, which companies measure to predict important business outcomes. The problem? Most companies don’t know how to motivate their employees so that high engagement reflects low retention, solid ethics and increased happiness.
To succeed in employee motivation today, leaders must move beyond old practices of incentives and rules. They must discover how to empower employees and make them WANT to work. Today’s winning workplace culture creates the best drivers of motivation.
This podcast, featuring Dr. Richard Ryan of motivationWorks, will unveil the secrets of modern motivation and provide ways to apply them to your workforce.
Related Research: http://www.hci.org/hr-research/actionable-engagement-solutions
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/five-insights-empower-greatest-employee-experiences
To learn more about the underwriter of this podcast please visit: https://motivationworks.com/
10/31/2018 • 8 minutes, 38 seconds
The Peloton Model of Social Performance Management
The adage is true: no man is an island. While individual performance is a standard metric, people are heavily influenced by those around them. This social performance management model is a new way to think about and measure performance in a job, especially as teams have become more ubiquitous and integral to work today. Join us for this podcast and discussion with Dr. Steven, Hunt, the Vice President of Human Capital Management Research at SAP SuccessFactors, as he explores the latest research on this topic, and how and what you can do to track social performance management.
Learn more about SAP SuccessFactors: https://www.sap.com/index.html
10/29/2018 • 27 minutes, 37 seconds
Helping Employees Understand And Improve Their Financial Well-Being
A large body of research supports the fact that well-being matters at work. But, what does that mean financially? Join us for this podcast where we go in-depth with Dr. Autumn Krauss of SAP SuccessFactors and Ilyce Glink, the CEO of Best Money Moves, discovering what financial well-being is, why it’s important to your employees, and what you can do to support and enable it in your own organization and team. SAP SuccessFactors Well-being at Work Initiative takes this topic and makes it real for you.
Learn more about the Well-being at Work Initiative:
https://www.successfactors.com/en_us/solutions/cross-suite-solutions/well-being-at-work.html
Learn more about SAP SuccessFactors: https://www.sap.com/index.html
10/22/2018 • 37 minutes, 14 seconds
Why Companies Need To Put Employee Well-Being At The Top Of Their Priority List
Many people think that employee well-being is a “soft” initiative. These same people would likely argue that their organization needs to focus on sustaining business operations, decreasing costs, and increasing employee engagement and productivity. What people fail to realize is that investment in well-being motivates and enables the workforce to better execute company strategy. If you want to learn how to drive company performance, retain employees, and improve employee engagement, join this podcast from HCI and SAP SuccessFactors. In addition to helping you understand how important it is to focus on well-being, we will help you understand how you can get started in your organization.
Learn more about SAP SuccessFactors: https://www.sap.com/index.html
Follow Us on SoundCloud: https://soundcloud.com/ninetothrivehr
Subscribe on iTunes: https://itunes.apple.com/us/podcast/nine-to-thrive-hr/id1133173071?mt=2&ign-itsct=1133173071-1133173071&ign-itscg=0177&ign-mpt=uo%3D4
10/15/2018 • 27 minutes, 44 seconds
Strategic Workforce Planning and People Analytics Linked by Change, Tech and Data
Workforce strategy and people analytics are “absolutely complimentary,” according to Aon’s Director of People Analytics, Neil Shastri. Strategic workforce planning isn’t going anywhere, which makes the need for core skills among people as important as ever: teamwork, learning comprehension and long-term planning ability, for example.
As the rate of change in the workplace picks up, each shift makes workforce planning even more relevant to all employees that contribute to business success. Organizations and their people must be ready to adopt new processes and best practices, especially among the rise of digital transformation, new technology and bucket loads of data.
Join Shastri and his partner, Aon’s People Analytics Practice Leader, Ranjan Dutta, to learn about building workforce planning capabilities, how new tech can (and should) help the process, and what matters most in using strategic workforce planning and people analytics to leverage data.
Register/Watch the upcoming webcast: http://www.hci.org/lib/how-build-agile-workforce-planning-team
Learn more about Workday: https://www.workday.com/
9/17/2018 • 26 minutes
Performance Management Done Differently Outshines the Baseline
Performance management is among the top areas where organizations must stay on the cutting edge of trends and developments in best practices. At its core, performance management is a fundamental, human process with many moving change management parts. Even though tech, AI and talent mobility shift, the human part of the process still matters.
The companies that are the best at performance management excel because they do things differently. In fact, they do at least five things differently, including recognition and in-the-moment manager feedback. There are three more, but we’ll let you listen to the podcast instead of risking a spoiler alert!
Join Ben Eubanks in this podcast, sponsored by ClearCompany, to learn how you can keep your organization ahead of the performance management curve.
To learn more about the sponsor of this podcast please visit: https://www.clearcompany.com/
9/10/2018 • 17 minutes, 7 seconds
Ambiguity In Your Office? Don’t Worry, Be Happy
The frequency of change in our work world today can make feeling at ease seem impossible. How can you breathe easily, when you never know what change might be lurking right around the corner? Shifts in the office are best handled with a shift in leadership’s mindset and the tools they’re using. In fact, when leaders have the skills needed to thrive through change, they’re best prepared and empowered to guide their team to success.
This podcast, featuring author Lisa K. Solomon, equips leaders with the idea of designing change-ready, future-focused environments, and getting excited for the unknown.
Learn more about the 2018 HR Call to Action Conference: https://hrcalltoaction.com/
9/4/2018 • 12 minutes, 53 seconds
Big Data Brings Big Change to the Recruiting Table
Leaders say data that’s associated with large databases can guarantee the right talent takes the right roles in your company, but using big data proves to be quite challenging. Recruiters have their work cut out for them in today’s war on talent. The correct use of big data in talent acquisition comes from understanding that there’s more to do then data mine the path to top candidates. Recruiters must comprehend data insights, know where to find the most relevant data, and how to support job offer decisions.
Mike Guglielmo, Assistant Professor of Human Resources at Temple University, shares much-needed knowledge of big data, including how handling data has changed, where data can be found, data in decision making and the most ideal technology to get your hands on.
To learn more about the underwriter of this podcast please visit: https://www.skillsurvey.com/
8/27/2018 • 34 minutes, 36 seconds
Everybody Needs a Backup Plan for Leadership Success
Leadership teams don’t stay the same for very long, meaning your company must be ready when succession plans ...well, don't go as planned. You’ve had your eye on a potential leader for a while, but the unexpected redirects focus to your Plan B – the one who will step up when original plans fall through, who’s not necessarily on the list. How do you know they’re ready for the next step, and how do you keep them on board?
Learn how to maintain success through the unexpected changes of succession planning by joining Gaylyn Sher-Jan, Chief People Officer and Vice President of Enterprise Services at Insitu in this podcast.
Learn more about the 2018 Learning and Leadership Development Conference: http://www.hci.org/lld-conference/2018
8/20/2018 • 14 minutes, 36 seconds
Get Your Mind Right: Ride Out Change to Overcome Challenge
Leaders are put to the test every day when it comes to agility and being “mentally tough,” but the right mindset can determine if you sink or swim. Even if you weren’t the tough kid in school, with the right mindset you can become the tough leader that drives your business forward, and the same goes for HR executives developing leaders of today and tomorrow. Constant change has come to be expected, and mental toughness and agility help you ride the waves, powering through fear, anxiety, emotional challenges and even organizational crisis. When you better manage the ups and downs, success and happiness become easier to achieve.
Join this podcast to hear from Andrew Wittman, former State Department Lead Trainer at Navy SEALs and Special Forces, and find out how to use change to your advantage and flourish in the work environment.
Learn more about the 2018 Learning and Leadership Development Conference: http://www.hci.org/lld-conference/2018
8/13/2018 • 9 minutes, 14 seconds
Science, Strategy, and Influence: What a Strategic Partnership Looks Like
Industrial-Organizational psychologist, Tiffany Poeppelman shares how HR and L&D professionals can be a strategic partner to the business. She speaks about the science of influence and about what strategic behaviors look like. In this podcast, we discuss how measurement and HR analytics support executive sponsorship and gaining buy-in from all stakeholders.
Ensuring that today’s organizations deliver a positive candidate experience means HR professionals have to land in a happy medium – one that incorporates technology and people.
A candidate experience, according to Humber River Hospital’s Director of Talent Management and Workforce Analytics, Paul Hamilton, “refers to the sum of every interaction a candidate has with your organization during the attract, recruit, hire and onboarding experience. You need to have a candidate strategy that defines and outlines all of the actionable and measurable plans in place to deliver a positive, meaningful and engaging experience across each of those touch-points and interactions.”
“We have to remember that [technology] is an enabler and not the silver bullet solution that some folks are making it out to be,” Hamilton said. “It’s about finding the right balance of leveraging technology solutions and creating an environment that still allows for human connection.”
This podcast reveals how a winning candidate experience strategy works when balanced, why candidates should be treated like customers, and how to organically measure your candidate experience.
Find Paul Hamilton on LinkedIn! https://www.linkedin.com/in/paulanthonyhamilton/
To learn more about the sponsor of this podcast please visit: https://www.clearcompany.com/
7/16/2018 • 19 minutes, 41 seconds
Unstoppable Culture: Get Your Talent Development Strategy Ready For Takeoff
Free Gift: http://unstoppablecultures.com/landingpages/hci/
Organizational culture might just be the next big thing in your company’s leadership and development success story. After all, Southwest Airlines has a remarkably low turnover rate and the company gets seemingly countless job applications. One might say Southwest has an Unstoppable Culture, which means it puts its people first, goes “pedal to the medal” with innovation, maintains transparency in all communication and has the right systems in place to achieve dignity and excellence every day.
Check out this podcast featuring Ginger Hardage to learn how to build the culture that supports your organization’s goals.
Learn more about the 2018 Learning and Leadership Development Conference: http://www.hci.org/lld-conference/2018
7/9/2018 • 14 minutes, 33 seconds
“Day Zero” is The New “Day One” for Onboarding, Engagement
When fresh, new faces of top talent join your team, the best onboarding practices begin before the employee’s first day with your workforce.
The time between the job offer being accepted and the end of the employee’s first day – “Day Zero” engagement – is powerful and meaningful for new hires and so the employee’s experience should follow a careful design to jumpstart their journey.
Join Bek Chee, Head of Global Talent at Atlassian for more on creating excitement, reducing anxiety, and enabling new hires to feel connected from the very beginning by listening to this podcast.
Learn more about the 2018 Employee Engagement Conference: http://www.hci.org/ee-conference/2018
7/2/2018 • 6 minutes, 41 seconds
Applying the Three I's in Teams: Intention, Interaction, and Influence
Teams are so ubiquitous in the workplace that we often don’t give much thought to the teams we are a part of. HCI researchers' 2017 Talent Pulse describes the I’s of teams: Intention (the design), interaction (performance and training), and influence (leadership) and how each plays a role for better talent and business outcomes. Darrin Murriner, author and CEO, discusses how to apply the three I's in teams for greater effectiveness.
Download the research here: http://www.hci.org/hr-research/three-effective-teams-intention-interaction-and-influence
6/25/2018 • 12 minutes, 14 seconds
Leadership: Engaging Buyers One Sale at a Time
Buyers are more likely to respond well to sellers who behave like leaders, according to research, which means they must adopt the same approaches and practices used by effective business leaders.
There’s a credibility between buyers and sellers that’s supported when sellers follow through with their word, and involve buyers in visions and solutions for a common goal.
Join Deb Calvert, co-author of “Stop Selling, Start Leading,” to learn how sellers can become more effective by acting as leaders and the desirable results that become possible.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/stop-selling-start-leading-30-seller-behaviors-buyers-respond-favorably
To learn more about the underwriter of this podcast please visit: http://www.leadershipchallenge.com/home.aspx
4/30/2018 • 12 minutes, 2 seconds
Purpose Fuels Engagement, Well-Being At Work (and outside of work)
When your company is packed with purpose, it makes a real difference in the workday, and in employees’ lives after office hours. A purpose-driven organization makes great business decisions, attracts and retains the best people, and provides top service to the customers and communities it serves. Plus, purpose reaches beyond business hours by helping employees and customers alike achieve optimal well-being.
Listen to this podcast with Tim State, Enterprise Vice President at Humana, for more on purpose, including its positive impacts on companies and personal lives – fostered connection, bold goals, and improved effectiveness.
Learn more about the 2018 Employee Engagement Conference: http://www.hci.org/ee-conference/2018
4/9/2018 • 17 minutes, 49 seconds
Wait… So Feedback Should Start with a Question?
Performance leadership transformation mean’s a new kind of leader is in town: one who thrives in being purpose-driven, curious and agile. Today’s best performance management leaders start conversations by asking the right questions, and they know that it’s not about having all the answers. It’s about having the best questions that create trust in meaningful communication with employees and team members.
The “Leading with Questions” model demonstrates a practice that is just that: a practice. The key to success comes from realistic expectations and development over time.
Join Karen Hutchison, Executive Coach at Ernst & Young, to learn how to start leading with questions, and make authentic connections that drive engagement where you work.
Learn more about the 2018 Performance Coaching & Development Conference: http://www.hci.org/pcd-conference/2018
3/19/2018 • 12 minutes, 41 seconds
Competing for Top Talent in a Scarce Environment
In a tight labor market, innovative organizations are experimenting with new ways to out-recruit the competition. Carol McDaniel of Johns Hopkins All Children's Hospital shares how her organization is using new technologies and new methods to attract key talent.
Learn more about the 2018 Strategic Talent Acquisition Conference: http://www.hci.org/sta-conference/2018
3/11/2018 • 10 minutes, 38 seconds
HR’s Role in #MeToo
The #MeToo movement is gaining critical momentum, but how should organizations – and the HR function – respond? Employment law attorney Jessica Childress examines some of the legal implications facing organizations today, and redefines expectations so HR can enable better diversity and inclusion policies.
Learn more about the 2018 Inclusive Diversity Conference: http://www.hci.org/id-conference/2018
2/19/2018 • 13 minutes, 51 seconds
Setting Expectations for the Learning Function
Juliana Stancampiano, CEO of Oxygen shares recommendations on how to work with the business to produce valuable, timely, and relevant learning content.
In this podcast you will learn:
Best practices for getting started with learning analytics and business impact evaluation
How learning professionals and business leaders can work together to make learning more valuable to its customers
About the new ways of working for the learning professional
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/working-new-way-modeling-human-side-organizational-success
Download the associated research report here: http://www.hci.org/hr-research/working-new-way-modeling-human-side-organizational-success (Released Feb 15, 2018)
Learn more about Oxygen: https://oxygenexp.com/
2/12/2018 • 24 minutes, 28 seconds
Small Groups Are Behind Big Ideas for Inclusive Diversity
Conferences are great for sharing the latest, most innovative ways to make a difference at your workplace, for your workforce. When it comes to diversity and inclusion, HCI’s Innovation Sprints take big concepts and case studies, and in smaller groups, discuss what new practices can be done immediately to make a real impact at work.
Like a Hackathon, the Innovation Sprint team chooses a concept and comes up with big ideas for diversity and inclusion programs, cultures, communication and hiring practices, leadership approaches, and whatever might create a more inclusive and diverse workplace, and set change in motion. As small teams hack into new learnings and approaches, a new process is actually being taught. What influences inclusive diversity and what working parts are required by leaders? Only when change is introduced can the overall system become better.
Learn more about the 2018 Inclusive Diversity Conference: http://www.hci.org/id-conference/2018
2/5/2018 • 11 minutes, 52 seconds
Tough Conversations: It Takes Two To Tango
Tough conversations at work, most people would say, are uncomfortable, difficult and scary. What if they damage relationships, put a dent in careers or jeopardize positions within the organization?
For a thriving, successful organization, tough conversations are essential for strategy and growth. With the right tools, leaders can remove fear of tough conversations by solving problems and creating multi-level accountability through inspiration and facilitating difficult dialogue.
Leaders must remember that challenging conversations walk on a two-way street. They’re responsible for helping their people discover answers, create strategic questions and suggest ideal solutions based on the conversation’s content.
Listen to this podcast to learn more about overcoming fear of tough conversations, how to develop dialogue, the biggest obstacles that prevent a conversational culture and how to rise above them.
Learn more about the 2018 Performance Coaching & Development Conference: http://www.hci.org/pcd-conference/2018
1/29/2018 • 11 minutes, 18 seconds
Learning, Engagement: Do More For The Modern Workforce
Almost everyone works with or near an internet connected device, according to a recent HCI webcast, which means we work with almost no constraint on learning, development and productivity. Things like store hours, time zones and geographical locations no longer limit our access to information and while the on-demand nature of learning tools is super convenient and makes life easier, experts are finding that learners must be highly available, too.
The modern workforce expects modern communication that does more than provides info. Engaging experiences are a must when delivering more emotion, storytelling and personalized approaches that make messages more memorable to learners. Businesses see the need for information to be delivered in a learner-centric way, similar to a customer-centric approach, so that it’s easy to consume and easy to embrace.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/learning-and-development-all-make-most-your-modern-workforce
To learn more about the underwriter of this podcast please visit: http://www.skillsoft.com/
1/22/2018 • 8 minutes, 33 seconds
Recognition and Retention: Fighting Turnover with Technology
Compensation has little to do with an employee’s decision to leave a company, suggesting that recognition (or lack thereof) plays a much bigger role in turnover. On exit interviews, 88 percent of employees said they left for reasons other than pay, according to data per Online Rewards CEO Michael Levy. Employees want to know that they’re contributing to company success and making a difference, and not just going through the motions to receive a biweekly check. If employers can realize that their recognition practices need to get up to speed and better align with employees’ job satisfaction, they’ll be more likely to keep employees happy and keep them around, which is where technology makes all the difference.
Technology is today’s force behind the recognition evolution. Tech, mainly Smartphones, transforms sporadic recognition into continuous communication and feedback. Because of technology-enabled recognition, the relationship between leaders and their employees develops and turnover is significantly lowered.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/moving-employee-recognition-practices-21st-century
To learn more about the underwriter of this podcast please visit: https://online-rewards.com/index.html
1/8/2018 • 15 minutes, 27 seconds
Measuring Sentiment: Behaviors Shed Current, Future Light On Employee Performance
What do customer behavior and employee performance have in common? They both can be seen through the same lens, and when analyzed, inform organizational management of how things are going when it comes to company culture, employee development, and engagement. From there, companies can design tools to synthesize insights and understand what works, and what doesn’t.
Measuring employee sentiment goes beyond numbers and charts, it allows for open-ended feedback that executive teams can use to respond quickly with a winning strategy in hand. For example, perhaps some employees are taking a change in benefits harder than others. Think of employee sentiment measuring as an “always on” feedback tool. What can leaders learn about employees – what makes them leave and what makes them stay
Learn more about employee behavior and what powers their feelings, decisions and engagement by registering online to attend attending HCI’s Workforce Planning and People Analytics Conference.
Learn more about the 2018 Workforce Planning & People Analytics Conference: http://www.hci.org/wfppa-conference/2018
12/4/2017 • 10 minutes, 10 seconds
The Role of Employee Recognition: Change, Augmentation and Relevance
Today’s workforces are undergoing major transformation thanks to shifts in workforce dynamic, which means the approach to recognizing employee performance must evolve, too. Formal structures and traditional approaches are out the door; they’ve been replaced with more frequent acknowledgement, an increase in requests for feedback and the need for continuous communication about performance.
Recognition now comes earlier in an employee’s career than ever before, allowing employees to feel appreciated more often than not. By offering more recognition, managers give employees real capacity to excel and give more effort to their levels of performance. It’s about raising the bar for employees when it comes to giving their all, but it boils down to one simple approach: tap into maximized performance with recognition as a fundamental enabler of employee engagement.
Learn more about using recognition as a tool, and how to make your approach unique by listening to this podcast, courtesy of Online Rewards.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/moving-employee-recognition-practices-21st-century
To learn more about the underwriter of this podcast please visit: https://online-rewards.com/index.html
11/27/2017 • 16 minutes, 17 seconds
Sensing Technology, Data Put People Analytics in a New Perspective
You may have heard that basketball players wear sensors on their clothing that provide data that coaches use to analyze players’ movement, body stresses and other factors of their performance on the court. But you may not know that the arrangement of tables in an organization’s cafeteria can give management information on employees’ communication, interaction and potential to highly perform. It’s true.
Sensing technology will transform the new world of work by indicating information we never thought possible. As with the cafeteria arrangement, what became clear was that the higher the number of people having lunch together led to higher performance, compared to employees who ate lunch with only two or three colleagues.
Something as simple as an identification badge will change the game over the next decade, and beyond, when it comes to what’s happening at work. From there, we’ll use sensing technology to change the way our organization’s environment works, based on how people interact with each other, act throughout the day and collaborate with others to complete tasks.
Learn more about the 2018 Workforce Planning & People Analytics Conference: http://www.hci.org/wfppa-conference/2018
11/20/2017 • 18 minutes, 8 seconds
Low Cost, High Impact Onboarding Programs
Linda Reese, PhD shares her experiences and recommendations for building onboarding programs with her clients. In this 15 minute podcast interview, you will learn how to:
Recognize the reasons as to why onboarding may be underutilized at your organization
Build an effective onboarding program from the ground up with minimal budget allocation
Gain stakeholder commitment for your program by understanding the common challenges for onboarding
Download the associated research report here: http://www.hci.org/hr-research/new-hire-momentum-driving-onboarding-experience
Learn more about Kronos: https://www.kronos.com/
11/12/2017 • 16 minutes, 5 seconds
All Hands on Deck for Strategic Workforce Planning Success
Workforce planning has a remarkable impact on business success, and it’s become quite the priority for organizational leaders today. Workforce planning has wiggled its way into business initiatives, allowing for better decisions, improved retention, accomplishment of goals and more.
Some might say ownership of workforce planning remains unclear, but the best answer is that workforce planning is a collaborative effort from HR, operations, and finance teams. If done the right way, support comes from the top down – leaders must really believe in workforce planning, drive it and ensure that the company, as a whole adopts it and really understands how it can benefit the business.
From collaboration to strategy, learn about workforce planning done right by listening to this podcast with guest Madeline Laurano, co-founder of Aptitude Research Partners.
To learn more about the underwriter of this podcast please visit: https://www.workday.com/
10/16/2017 • 12 minutes, 36 seconds
Digital Literacy: Adopt, Adapt and Dive Right In
When technology first introduced new devices and new approaches to users everywhere, it didn’t take long at all for boundaries to be pushed, especially with digital capabilities in the workplace. Some technological advances were easily adopted and some were not, but regardless of which tech made the cut, leaders couldn’t seem to build a developed pipeline with the digital literacy skills needed to support workplace change.
The transition from an analog world to one in which digital runs the show left a critical need for digital proficiency, but many people underestimated what it would take to keep up. Also underestimated was the impact that the lack of digital proficiency had on the organization as a whole, and how it kept the organization from achieving business goals. There’s no reason for digital literacy to be daunting – all you need is a foundation and a desire to learn.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/digital-literacy-building-expertise-critical-everyday-digital-activities
To learn more about the underwriter of this podcast please visit: http://www.skillsoft.com/
10/9/2017 • 15 minutes, 25 seconds
Workforce Planning And The Rest Of The World: Times They Are A-Changin’
Today’s world is hard to predict and the world at work follows suit. Just when you think you have a plan in place, change instantly does away with that plan and brings about need for a new one. It’s not about coming up with a workforce planning strategy that will work forever; it’s about producing a strategy that can keep up with the environment’s rapidly changing ways.
What’s happening in the world in real time? Align current events and shifts with those happening within your organization. As workforce planning is a continuous process, ever-evolving external factors indicate what roles and skills your organization needs in the present, and what the near future might have in store. We may not be able to see around upcoming corners, but we can try to prepare as many future scenarios as possible. The ability to identify environmental change and understand the environment’s current trends could mean big shifts in strategy.
Learn more about the continual workforce planning process by tuning in to the October 18 webcast, “Embedding Dynamic Workforce Planning into your Quickly-Changing Business.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/embedding-dynamic-workforce-planning-your-quickly-changing-business
To learn more about the underwriter of this podcast please visit: https://www.workday.com/
9/29/2017 • 15 minutes, 28 seconds
Crafting Holistic Employee Experiences
Jessica McFeron from KinderCare Education at Work and the HCI research team discuss the actions your organization can take to help employees successfully integrate work and life demands. Learn how supporting your people is about more than just the number of benefits you offer, instead it is about crafting a holistic employee experience.
Download the associated research report here: http://www.hci.org/hr-research/mindful-organization-crafting-holistic-employee-experiences
Learn more about KinderCare Education at Work: http://www.kindercare.com/employer-sponsored-child-care
9/11/2017 • 18 minutes, 40 seconds
Turning Workforce Guesswork Into Talent Science Part 3: Empowering Our Collective Data
The future of work includes teams of talent that are empowered by existing knowledge and make the most of it, says ProFinda’s Director of Customer Success, Ant Cousins. Employees spend about 20 hours per year searching for information, according to ProFinda’s early 2017 report. Instead of wasting time hunting for data, employees can improve efficiency if they have access to what they need. Managers can simply help their employees and the entire organization become more efficient by taking a holistic view of their staff’s needs, listening to learn what’s missing, and then matching those needs with resources that are available.
ProFinda’s back at it with another survey, and even though it will look at the same information, Cousins says the results will help make improvements across the market by shrinking search times, getting data to employees and increasing efficiency overall.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/winning-war-talent-strategies-hiring-and-retaining-best
To learn more about the underwriter of this podcast please visit: https://www.profinda.com/?ocp=2275738
9/5/2017 • 14 minutes, 51 seconds
Content Marketing and EVP to Build Talent Pipelines and Employee Engagement
Online communication creates relationships through digital interaction. When those online messages are sent in the form of content marketing, your digital awareness and presence are along for quite the ride.
In modern HR, content marketing can take your brand and talent acquisition practices to the next level by building talent pipelines, promoting face-to-face interaction and developing your Employer Value Proposition.
In this podcast, Maryalicia Verdecchia shares tips for using content marketing to boost talent acquisition strategy and EVP, and guides you through the first steps to bring online communication and new technology, talent pipelines and employee engagement to life for your business.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/recruitment-and-retention-building-your-digital-presence
To learn more about the underwriter of this podcast please visit: https://www.jobvite.com/
8/28/2017 • 23 minutes, 22 seconds
Building a Coaching Culture at Ernst and Young
Alison Hooker, who is the Former Americas Chief Talent Development Officer for EY, describes the gradual process of building a strong coaching culture at Ernst and Young (EY). One of the largest professional services firm has invested to make coaching a "highly valued asset at the firm". From senior leader support to a focus on individuality and purpose, Alison defines what is important to make this coaching-centric culture thrive.
To learn more about the underwriter of this podcast please visit: https://www.coachfederation.org/
8/22/2017 • 14 minutes, 33 seconds
The Secret To Growth And Development, And Just Enough Fun At Work
If you work for a company that values growth and development so highly that 6,000 hard working employees volunteer their time to make it happen, you’re certainly in a great spot where community and fun flourish.
Google’s Googlers-to-Googlers (g2g) program selects an internal volunteer teaching network – dedicated to help peers learn and develop, outside of their core job responsibilities. Volunteers (g2gers) coach and mentor, design learning materials like e-courses, and help with tough times and difficult conversations. They provide fun stuff, too, like salsa dancing and even fire breathing!
Google’s Head of Executive Development Programs, Sarah Devereaux, says the g2g program is 96 percent focused on work-related topics, and the rest is spent on fun, which increases engagement when everyone has something different to share. Continuous learning is a big part of Google’s culture, and Devereaux says there’s a secret to successful internal training.
Listen to this learning and development podcast to discover the secret behind finding passionate people who can help their team grow.
To learn more about the 2017 Learning and Leadership Development Conference please visit: http://www.hci.org/lld-conference/2017
8/14/2017 • 12 minutes, 18 seconds
Turning Workforce Guesswork Into Talent Science Part 2: Ensuring Success
The intimidation that comes with talent management can be reduced with the help of new solutions – answers to leaders’ questions about making sure the management strategy works, having the right management systems in place and creating confidence in new ways versus the old ways. Once data is in order, leaders can begin using the information by pairing it with the solution that’s best fit for their business, but choosing the most ideal solution can be the hard part.
In this Podcast, ProFinda Director of Customer Success Ant Cousins shares personal anecdotes of new solutions’ adoption and implementation. Learn where to start, how to embrace technology and its various forms of data management, and what frameworks enable success by listening to this podcast, which is the second part of ProFinda’s “Turning Workforce Guesswork Into Talent Science” series.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/winning-war-talent-strategies-hiring-and-retaining-best
To learn more about the underwriter of this podcast please visit: https://www.profinda.com/?ocp=2275738
8/7/2017 • 15 minutes, 11 seconds
Candidate Experience: Take Time To Get It Right
Candidate experience can make…or break…your organization’s relationships with people, and its ability to attract, engage and retain top performing folks. The notion that candidate experience means treating people exceptionally well simply doesn’t cut it. If you’ve ever applied for a job and received no response from a potential employer, you likely know how it felt to be left hanging, as if your application materials fell into a dark hole. People want to be informed, regardless if they’re considered for the job or not. They might feel forgotten, but they certainly won’t forget about the bad experience they had with your company.
Candidate experience sends a loud alert about what it’s like to be part of your team. Word of mouth makes maintaining good rapport and offering multiple methods of communication crucial to your organization’s future business success. Do what’s necessary, even if it means more time and effort, to make certain the message being sent is a good one.
To learn more about IBM please visit: http://www.ibm.com/watson/talent/
7/31/2017 • 8 minutes, 20 seconds
Breaking the Rules to Drive Success
Conformity is a productivity killer. In this podcast, Harvard professor and author of Rebel Talent: Why It Pays to Break the Rules at Work and in Life, Francesca Gino, reveals how letting employees rebel is key to creating an authentic, mission-driven organization. And it doesn’t take much – from language to behavior, getting comfortable with discomfort is a critical skill for the future. Learn about real-life examples of non-conformity in action, and how that has translated to efficiency, employee engagement, and company success.
To learn more about the 2017 Learning and Leadership Development Conference please visit: http://www.hci.org/lld-conference/2017
7/24/2017 • 17 minutes, 27 seconds
Where Do You Want To Go: Reaching Your Company’s Ideal Maturity State
Your company will produce the best business results when it’s learning and talent management processes are top notch. Before development of processes begins, you must know where you stand and which strategies are needed to push maturity forward.
SumTotal, a Skillsoft Company designed five stages for companies to use while advancing your company’s level of maturity. Skillsoft’s research says that the more mature organizations are, the greater the importance, agility and execution of strategy can be. The 5-stage model takes time, and must be followed in Skillsoft’s recommended order. For the most desired business results, remember to stay on path, to never give up and to be patient as transformation takes over your business’s maturity.
In this podcast, Skillsoft’s Senior Director of Business Strategy and Transformation shares the right moves to make if you’re looking to up you level of maturity.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/charting-what-s-next-your-learning-talent-strategy
To learn more about the underwriter of this podcast please visit: http://www.sumtotalsystems.com/
7/16/2017 • 6 minutes, 31 seconds
A CEO's Take on Results-Driven Conversation
Fifteen years after the launch of her first book, Fierce CEO, and founder Susan Scott has revised Fierce Conversations, which is inspired by more than 10,000 hours of talks with CEOs and senior executives. Fierce conversations, Scott believes, help us achieve success professionally and personally. Different than communication, conversations put the most important issues on the plate, perhaps a problem to solve or a decision to make.
From the first book launch to present, Scott’s seen changes in technology, feedback, performance management and employee engagement.
Listen to this podcast for Scott’s advice on doing what works when it comes to conversations – specific exchanges that reveals the real state of issues and problems. Scott also shares the way to overcome barriers to meaningful conversations, and how we must step up the plate. Our approach should help us overcome problems, by saying what is real in a way that will be heard and be helpful to organizations and their teams.
To learn more about this Webcast and future Webcasts please visit: http://www.hci.org/lib/get-curious-3-leadership-techniques-foster-diversity-thought
To learn more about the underwriter of this podcast please visit: http://www.fierceinc.com/
7/8/2017 • 28 minutes, 9 seconds
Culture Of Voice: Speak Now, And Never Hold Your Peace
What do General Motors and the Titanic have in common? We won’t give the riddle’s solution away, but we’ll tell you that it has to do with speaking up when you know potential problems lurk. Unfortunately, too many companies operate with a risky ‘Culture of Silence’ – a phenomenon in which employees willfully withhold information. The silence sets companies up for problems, crises and even danger. If people don’t speak up, companies are more susceptible to penalties and violations.
The quick fix? Become a ‘Culture of Voice’ and be open to those employees who want to be heard. Encourage conversations. Reach higher levels of innovation and favorable stats in compliance, safety and operations – all needed to keep your company…ahem, running and staying afloat.
Dr. Rob Bogosian, founder and principal consultant of RVB Associates, shares how a progressive mindset shift shines new light on speaking up, and how it can influence positive change and improvement in the workplace.
To learn more about the 2017 Employee Engagement Conference please visit: http://www.hci.org/ee-conference/2017
7/3/2017 • 19 minutes, 2 seconds
Diversity & Inclusion: A 3-Tiered Approach to Addressing Assumptions to Achieve Gender Equity
Gender equity is something most leaders say they want at their company. But achieving it can be frustrating and elusive. Jodi Detjen, Managing Partner, Orange Grove Consulting presents a 3-tiered strategic approach to overcoming assumptions on all levels of an organization. She outlines key examples of assumptions about the way business is done that need to be addressed if a company wants to truly achieve gender equity.
6/26/2017 • 17 minutes, 29 seconds
Neuroscience Makes Employee Engagement Waves, Helps Businesses Land Goals
Neuroscience, which deals with the function of the nervous system and the brain, has certainly become the next big thing in human resources and employee productivity. But don’t worry, if you quite didn’t pay attention in your high school science and chemistry classes, you can still use neuroscience to maximize engagement among your employees.
Basically, neuroscience gives leaders information about various aspects of the workplace and their impacts on the brain. From there, management can use that data to motivate employees and show them that they’re appreciated.
Neuroscience is making waves in the work world, and illustrating how a new look at incentives and enthusiasm can help businesses reach goals.
Culture drives performance. If leaders can use neuroscience to determine ‘the why’ behind hard work, they can guarantee hard work from their teams.
In this podcast featuring Lindsay McGregor and Neel Doshi, learn how to identify mistakes and avoid distractions that hinder performance, and how leaders can create an ideal work culture that incorporates business goals gets employees on board to strive for success.
To learn more about the 2017 Employee Engagement Conference please visit: http://www.hci.org/ee-conference/2017
6/19/2017 • 14 minutes, 24 seconds
Turning Workforce Guesswork into Talent Science Part 1: Getting your Data in Order
Harnessing the power of data is a heavily debated topic for the future, but we’ve moved a long way in the last six months. Data from Nov. 2016 showed that of participants asked, 72 percent said capturing data is a priority, and 46 percent said they’re unhappy with the amount of people data in their organization.
Organizations face challenges from not having enough data and employees not providing responses needed. Leaders have to look beyond employee surveys for relevant data. Companies are becoming creative and daring with their use of data internally. New conversations are becoming accepted within companies and ambitious programs can do exciting things with multiple data sources.
With lack of employee data being such a big problem, we now have new ways of getting data by inference instead of guessing.
In this podcast with ProFinda’s Ant Cousins, learn how to organize a goldmine of people data in order to learn more about employee activities and actions.
6/12/2017 • 16 minutes, 42 seconds
Fresh Ideas Every Recruiting Leader Should Steal from the CMO
"Recruitment is Sales, Recruitment is Marketing." For some time now, we've been saying that the talent acquisition playbook isn't so different from that of a company's revenue-generating teams. But the field of Marketing, in particular, continues to evolve at a breakneck pace. What can recruiting leaders learn from their marketing counterparts? We'll explore a few concrete ideas with Lever CMO Leela Srinivasan.
6/5/2017 • 24 minutes, 15 seconds
005: Driving the Ecosystem of Effective Teams
For better or for worse, teams are here to stay. Across industries and organizations – in both professional and personal capacities - tasks are increasingly put on teams of individuals. Positive drivers of increased diversity and inclusion, and shared responsibility have helped grow these innumerous “social ecosystems,” but what can we do to make them more effective? What are the questions we need to ask, and the elements we need to consider as we build and participate in teams? In this Nine to Thrive HR: Deep Dive podcast, we put these questions and more to thought leader and practitioner, Bennett Bratt, the principal and founder of The Team Effectiveness Project. Listen as Bennett shares some critical insights on teams today, and offers some concrete ways to help organizations, leaders, and team members become more successful.
5/30/2017 • 50 minutes, 13 seconds
Connection Over Compensation: Creating An Engaging Culture For Millennials
The most important factor in keeping millennials engaged at work is authenticity. They want to be in an atmosphere where they can comfortably be who they actually are and celebrate their unique aspects and abilities.
As leaders, managers are now tasked with making millennials and all generations feel that being a part of their team is special. Each day they report to work, millennials need to know that their work matters and that they contribute to larger organizational goals. They’ll work harder understanding why objectives are assigned, and how their responsibilities align to the organization’s goals as a whole. The millennial mindset believes what they do today will contribute to who they become tomorrow. It’s the feeling of connection that fires up the millennial workforce. Some people are better connectors than others, but over time, all generations in the office will become more comfortable and benefit from the deep sense of collaboration.
More than title and compensation, millennials want autonomy, and they value deep social bonds through time with peers and developed relationships. If people understand and embrace their differences rather than control perspectives and foster uniformity, the millennial generation becomes most effective.
In this podcast, learn how to enable a connected community within the office, how to connect the dots between connection and high performance, how to hire for empathy rather than competition and bring people closer together – a positive shift in organization performance is sure to prevail.
5/8/2017 • 18 minutes, 33 seconds
Talent Mobility: The Key to Retention, Engagement, and Performance
Internal talent mobility is a powerful tool for companies looking to drive worker engagement and performance, but how can companies make use of this innovative practice? In this podcast, leaders will learn about critical aspects of talent mobility, why this matters to recruiting, talent, and learning leaders, and how companies are putting this practice into action to support business objectives. Listeners will learn about several case studies of companies that are successful as well as new research around the maturity levels of various employers that pursue talent mobility strategies.
5/1/2017 • 18 minutes, 4 seconds
004: Maximizing the Gig Economy
Freelancers, independent contributors, 1099 workers, consultants – they go by many names but all are critical members of the contingent workforce or “gig economy.” Increasingly, it is powering whole industries, representing almost a third of the U.S. workforce with an estimated 50 million people. How has the gig economy grown in the past decade and what is driving this growth? How are other areas of work affected by this trend? And perhaps most importantly, how can leaders and organizations harness the gig economy for the benefit of all? In this Nine to Thrive HR: Deep Dive podcast, we hear from thought leader and practitioner Terri Gallagher, who has spent her career helping the gig economy thrive. Join us as she shares the most effective strategies to manage this crucial population.
4/24/2017 • 34 minutes, 53 seconds
Cognitive Horizons - The Impact of AI on HR
In the latest episode of Trends in Talent Management Podcast series, we met with Ben Eubanks, Principal Analyst of Lighthouse Research and co-founder of HRevolution Movement, to discuss the impact of artificial intelligence on human resources (HR).
Artificial or augmented intelligence (AI) isn’t your standard computing machine that’s set to follow defined programming rules, but rather a system that can understand, reason, learn, and respond based on evaluating large amounts of data. Listen to the podcast and visit ibm.com/Watson/talent to learn how Watson Talent is helping expand human expertise and empowering HR professionals to improve and speed people’s impact on business.
4/17/2017 • 20 minutes, 47 seconds
Recruiting For Results: Build Your Recruiter Brand And Do It Right
Nobody said it was easy. In fact, finding the right talent, for the right roles at the right time can be quite the task. But we must start somewhere – trust. Matt Charney, Editor-in-Chief of Recruiting Daily knows that recruiters don’t have the best reputation and often get little respect. On June 27, he’ll share his presentation, “Building your Recruiter Brand,” at HCI’s Strategic Talent Acquisition Conference in Boston.
When candidates begin their job hunt, they’ve certainly got their eyes peeled in an attempt to weed out bad experiences, aggressive recruiters and wasted time. With the right recruitment brand, the information provided to top talent comes from a credible source. Perhaps that source is a subject matter expert within the company – someone who can supply honest career knowledge and add value to the candidate experience. Creating confidence among top talent allows great recruiters to focus on providing a platform for folks who actually do the job.
Join us for this podcast to learn how recruiting leaders can re-establish a good rapport, make hiring an easier process and create a credible recruiter brand.
4/9/2017 • 7 minutes, 49 seconds
003: Talent Assessments 101
In our third episode of Nine to Thrive HR - Deep Dive we hear from three Industrial-Organizational Psychologists from two different organizations who give us a primer in Talent Assessments 101. How are assessments created? When should they be used? What factors should be considered when purchasing an assessment? What are the innovations and trends in the space? We cover everything you need to know and want to know in this 30 minute podcast about assessments
3/26/2017 • 33 minutes, 42 seconds
Trends and Future of HR
Jennifer McClure explores the changing realm of Human Resources and how HR can impact organizational efficiencies and engage talent to perform best. From the latest trends in technology to best practices for attracting, engaging and retaining talent, this podcast will help you navigate the new HR landscape so you can be the best resource for your management and people.
3/20/2017 • 12 minutes, 47 seconds
New Performance Management Approach Starts By Setting The Right Pace
So you want organizational change, and you want it now?
Watch your speed as you push pedal to medal – leading your organization through a performance management revolution is best done at a rush hour rate, with possible traffic jams along the way. Dr. Anna Tavis is the Clinical Associate Professor of Leadership and Human Capital Management at New York University, and is on deck to share her presentation, “Cultural Due Diligence Prior to Your Performance Management Revolution” at HCI’s 2017 Performance Management Innovation Conference.
Tavis says leaders must first know where their organizations stand with goals. What fulfillment strategies do you need to change? As leaders move through a cultural discovery process within their organization, they should expect the unexpected. “Focus on data evidence,” Tavis says. “Performance management comes from the essence of what strategies the business is all about.”
So at what speed should performance management change travel? That rate shouldn’t be underestimated, and leaders must have the courage to practice the new agendas, according to Tavis. While the revolution won’t happen by winning a race, urgency during transition demands fast movement, with careful attention to the road. Listen to the above podcast to learn which steps to take during a successful process of a performance management revolution.
3/12/2017 • 12 minutes, 56 seconds
What Mountains Will Your Employees Climb This Year?
A new performance management system is taking employee productivity to new heights. The regenerative system involves continuous communication and better alignment between management and employees.
"Performance management system calibrates around rewards and bonuses,” says Chris Mason, Head of Talent Management/Learning and Development, Compensation, & Workforce Analytics at Patagonia. “From the beginning of the year, it drives an agile mindset.”
Quarterly meetings with employees allows for input, thoughts and guidance. Managers can better reflect on the employee’s ability to accomplish goals and how much they’ve contributed. The need for a performance management review schedule still stands, Mason says, because it’s meaningful for a business schedule and flows into individual contribution during the year. “Short term goals and continuous feedback are needed, too,” he says.
Listen to this podcast to learn more about evolving a performance management structure and how to make changes work.
Chris Mason’s ‘Compensation Innovation in a Ratingless World’ keynote presentation is scheduled for the 2017 Performance Management Innovation conference in Chicago.
To learn more about the 2017 Performance Management Innovation Conference please visit: http://www.hci.org/pmi-conference/2017
3/6/2017 • 19 minutes, 1 second
002: Understanding the Employee Experience - Three Keys to Success
Smart leaders and organizations are increasingly focused on developing a comprehensive experience for their employees- from hire to retire. But what does this mean? How can companies start the process of building an employee-centric workplace? In our second Nine to Thrive HR: Deep Dive podcast, we hear from thought leader and author Jacob Morgan, whose new book The Employee Experience Advantage will be available on March 27, 2016. Jacob explores the three keys to success in building an employee experience and offers insight into why and how this shift is so critical for business performance today.
2/27/2017 • 48 minutes, 24 seconds
Asia On Track to Achieve Sustainable Diversity and Inclusion Programs
Companies in Asia are coming together to learn the best practices of workplace diversity and inclusion, and to drive positive change for organizational culture. By raising awareness of key diversity and inclusion tools and efforts, companies can bring desired change to the heart of their work, Florence Chan tells HCI.
Chan is a senior manager for knowledge and development at Community Business and is set to speak at HCI’s 2017 Inclusive Diversity Conference. Research of diversity and inclusion is relatively new in Asia, according to Chan. “The pickup is slow, but gradual in Asia’s business sectors,” Chan says. “The term is not understood and doesn’t resonate easily.”
In this podcast, she examines why on companies should celebrate differences and individuality among various cultures, learn about key drivers of diversity and inclusion strategy, and make their teams more in tune with Asia’s local market.
2/20/2017 • 21 minutes, 18 seconds
From Top to Bottom: Fueling a Winning Organizations’ Strategic Agenda
Where is your company going? Human resource teams likely know their strategic direction and company mission, but they might be putting gas in the wrong tank when it comes to arriving at their final destination – successful strategy execution.
Organizations spend big bucks on corporate training each year so that employees are equipped to perform their jobs and a pipeline is set up to gracefully guide a company through role changes. However, organizations mistakenly invest in the wrong areas, according to Heide Abelli, Skillsoft Vice President of Leadership and Business Skills.
Instead of aligning training programs with the company’s strategic direction and including employees at every level of learning, Abelli says organizations exclusively look to top-level leaders to direct its strategies.
Successful skills training is all about priorities. Strategic agendas are driven from the middle and lower organizational levels, so Abelli believes those workers should be among the first to learn new skills.
Supported by research by Don Sull at MIT’s Sloan School, the lack of talent with proper skill sets is the top reason why companies don’t make the most of new opportunities. For example, Abelli says a healthcare organization facing significant cost pressure can link a strategic objective to a gap in skills by expediting service delivery processes and improving patient experience strategic priorities.
“Without adequate training, they just aren’t equipped to connect the dots,” Abelli says. “Too many training initiatives rest on the idea assumption that one size fits all.”
To take the right route, an organization must fully understand its market, know how it stands out among competitors and how to protect its comprehensive advantages.
“It’s about focus and making tradeoffs,” Abelli says. “What you choose to forego with respect to a training agenda is just as important as what you choose to emphasize."
2/6/2017 • 14 minutes, 29 seconds
001: Perfect Pitch - Finding Harmony Between HR and IT
No partnership may be as contentious as the one between HR and IT – arguably two disciplines that address problems with very contrasting approaches. But have no fear – middle ground does exist! In our very first Nine to Thrive HR: Deep Dive podcast, subject matter expert and testing service practice leader Dr. Marcia Buzzella shares her experience working in both HR and IT for the past decade. IT and HR bring different kinds of baggage to the table; recognizing that enables us to work together more effectively and drive more productive partnerships and build long-term, successful relationships.
1/30/2017 • 33 minutes, 45 seconds
Humans v. Robots: Throwing Punches and Throwing in the Towel
Call in the referees – this is no amateur sport – we’re talking about jobs and the future of human resources (HR). As we move through the early days of 2017, HR managers begin a backbreaking battle between humans and robots, and which hardworking contenders make the best employees.
In fact, internationally known HR thought-leader John Sullivan says human workers in Europe are physically destroying robots that are taking over jobs, boasting fresh skills and outperforming people. Robots come with a price tag and Return on Investment (ROI), but are they more desirable than humans who hold strikes, demand overtime and refuse to work in potentially dangerous conditions?
We have to plan for work, Sullivan says. People feel their jobs are in jeopardy and HR leaders are left with the challenge of transitioning from a human workforce to a staff that includes robots while alleviating anxiety among an organization’s talent. While new skills and recruitment approaches come into play, HR must keep current, valuable employees happy.
Human resource leaders must become more business savvy, according to Sullivan. When it comes to the future of HR, digital capabilities enable companies to know more about their workforce’s impact. It’s up to HR leaders to increase creativity, innovation and strategy, but who will become the new champion, and how will the company move through employment changes using best practices for the business and the people that produce success?
1/17/2017 • 11 minutes, 54 seconds
Building a Business-Centric and Outcome-Minded L&D Function
Thought leader and L&D professional, Brian Lambert, PhD, the Director of Consulting at Oxygen Learning shares his vision for the modern L&D function. Dr. Lambert describes the consulting skills and business acumen needed to elevate the function and have L&D practitioners be strategic partners to the business. The 21st century L&D function requires a new approach of continuous learning delivery and a seamless experience. Listen to this webcast for practical advice for taking your L&D function into the modern era.
12/30/2016 • 17 minutes, 12 seconds
How to Leverage References to Create New Talent Pools
How can references aid you in the hiring process? You might be surprised. In this podcast, Rob Bennett, Vice President Channel Alliances at SkillSurvey, explores how references can serve as a valuable business tool beyond providing background on job candidates. Research has shown that nearly 70% of the employed workforce is open to new opportunities, even if they are not actively job hunting. Discover how to tap into references as a passive pool of pre-qualified candidates.
12/27/2016 • 10 minutes, 8 seconds
Innovative Strategies for High Volume Hiring Success
Organizations that routinely undergo periods of high-volume hiring experience unique challenges. In this interview, Ajay Patel, Talent Acquisition Strategy Architect at Peoplefluent, explores how companies can balance technological solutions with the human element to secure quality hires quickly. He also explores the role of assessments in managing sheer volume of applications and becoming more proactive in the hiring process.
12/21/2016 • 10 minutes, 39 seconds
Do Great Work: Putting a Positive Spin on Coaching in the Workplace
When it comes to management, what does it mean to be a good coach? In this podcast, Michael Bungay Stanier of Box of Crayons shares his unique definition of Great Work, and the role that strong coaching skills play in helping our organizations achieve Great Work. He also discusses how to turn coaching into a positive experience, and provides insight into some of the pitfalls of giving advice.
12/19/2016 • 15 minutes, 3 seconds
Connecting Analytics and Social Media: The People Analytics Journey at Walmart
How does the number one company on the Fortune 500 list use people analytics to make talent decisions? Gustavo Canton, Senior Director of Research, Global People Analytics at Walmart, Inc shares how the people analytics function was built at Walmart. His function allows executives to make quick data-driven decisions and his team is continuously innovating especially around the ability to connect social media data for real-time insights into the associate experience.
12/16/2016 • 11 minutes, 5 seconds
Engaging Virtual Teams: Make Strategic Small Talk Work for You
Organizations are embracing the concept of flexible work, meaning that virtual or remote employees are a normal part of today's workforce. This means that teams must make both meetings and time between meetings as productive as possible. Jo Moore and George Brough share strategies for engaging virtual workers both professionally and personally in this latest episode of Nine To Thrive HR.
12/14/2016 • 14 minutes, 16 seconds
Disruptive Change: Do We Really Fear It?
In this podcast, Dr. Steven Hunt of SAP shares what he believes is the real reason we assume people fear change. He also discusses the role disruptive technology should have in HR strategy, and why we shouldn't tolerate bad managers.
12/12/2016 • 17 minutes, 2 seconds
Delivering Learning with Authenticity
Trying to create learning content from the ground up relies on a coordinated and collaborative effort. But more than that it requires a thoughtful strategy for engaging the learner. Listen as Dr. Greg Ketchum, frequent collaborator with HCI, describes his philosophy for making the most out of the expertise residing within your organization.
12/9/2016 • 21 minutes, 11 seconds
If You Have a Workforce... You Might Need Workforce Planning
Have you ever wondered why the best laid talent management plans often go awry? Perhaps it is because the talent strategy is built on a foundation of shifting sands. Jeff Gross, CEO of MyPeoplePlan, sheds some light on the subject of workforce planning and how a measured examination of the workforce needs will lead to more stable business results in the long run.
12/6/2016 • 27 minutes, 54 seconds
Becoming a Strategic Partner in the Cognitive Era of HR
What is Cognitive HR? In today's era of artificial intelligence and machine learning, technology pioneers like IBM are leveraging inventions like Watson to help organizations make better talent decisions. In this podcast, Dan Mayville of IBM discusses what we can learn from Watson about talent strategy and how HR can use analytics to become a strategic partner in the business.
12/5/2016 • 11 minutes, 6 seconds
Recruitment Innovations for Optimizing Quality of Hire
Recruiting can be especially challenging for organizations that are not household names. In this podcast, Alina Karle of Axis Communications shares innovative ways that organizations can achieve brand awareness. She also discusses the importance of quality of hire, and shares strategies for improving quality of hire through better recruitment processes.
11/28/2016 • 15 minutes, 54 seconds
Fostering Engagement Through Active Listening
Are you a good listener? Listening skills are just as important in the business world as they are in our personal lives. David Zinger, expert on employee engagement, discusses his definition of engagement and explores how organizations must become better listeners in order to truly increase engagement. He also shares the importance of creating a safe environment for employees to express dissatisfaction in order to improve the company.
11/21/2016 • 12 minutes, 14 seconds
Just a Bit about Microlearning
Sometimes in the rush to keep up with the latest trends the details may get lost in the shuffle. With microlearning there can be a push to make everything bite-sized and focused on video-based content. Luckily there are experts like Sue Rodeman who are in a position to give advice from a place of subject-matter expertise. Listen to this interview to learn tips to make microlearning work strategically for your organization.
11/14/2016 • 14 minutes, 25 seconds
Building Coaching Capabilties through Skill and Will
As more organizations are looking to upskill coaching capabilities the question becomes what does that look like in practice? Kate Philpot from Getty Images provides a snapshot of this journey by talking through the different challenges and offering her perspective on viable solutions. This interview offers an unfiltered picture of the real work of coach training for HR leaders to better prepare themselves for the long road ahead.
11/7/2016 • 16 minutes, 11 seconds
A Sound Strategy for Making Rock Solid Talent Decisions
There is more to assessment data than using it to eliminate unsuitable job candidates. The Granite Group's Tracie Sponenberg shares her tips for making sound talent decisions that are based on insight gleaned from a proven source. Listen to her story so that you might be able to learn how not to take for granted some of the things you're already doing to screen and identify qualified candidates.
10/29/2016 • 14 minutes, 16 seconds
Lessons in Programs that Support a Coaching Culture
For anyone looking to integrate various coaching modalities there are questions of philosophy and questions of practice. In this interview with Rita Moss, Vice President of HR at OPIC, we learn how she has been able to put structures in place that have allowed for a strong coaching culture first to take root and eventually grow into an integral part of how the organization gets things done.
10/24/2016 • 11 minutes, 30 seconds
Engaging the Millennial Sales Force at a Distance
The challenge of engaging Millennial employees gets even harder when they’re salespeople living and working in the field. This podcast explores ways to use technology to build culture and connect remote Millennial sellers to the organization.
10/17/2016 • 23 minutes, 31 seconds
Prepare Yourself & Your Organization for the Workplace of Tomorrow
What does the workplace of tomorrow look like? In this podcast, Dr. Karie Willyerd of SAP discusses how organizations can focus on long term vision rather than short term goals. She also explores ways that companies can prepare for the jobs of the future, many of which might not exist yet today.
10/10/2016 • 12 minutes, 37 seconds
Diversity of Thought Drives Innovation at Bank of America
To be an employer of choice requires the creation of a culture where there is acceptance and inclusion for every employee. Join Bank of America’s Cynthia Bowman, Chief Diversity and Inclusion Officer and Namrata Yadav, Senior Vice President Head of Diversity & Inclusion Learning, as we discuss the elements of a culture that allow employees to feel no fear in bringing their authentic selves to work.
10/3/2016 • 13 minutes, 51 seconds
Sourcing for Soft Skills & Passive Candidates
New research from SkillSurvey unveiled the importance of soft skills to employers. Ray Bixler, CEO of SkillSurvey, discusses the research findings and shares insights on how online reference checking can help employers evaluate the soft skills of potential job candidates.
9/26/2016 • 11 minutes, 16 seconds
Master Artisans of the Workplace Renaissance
Digitalization is driving a renaissance of where “work” is liberated from the depersonalized perspective of the industrial era and breeding professionals that have much more in common with “Renaissance Master Artisans” than traditional white collar workers. Gianpaolo Barozzi, Senior Director HR and Global Leader for Talent Management at Cisco helps unpack this concept and decode what the new work rules mean for HR. Among the discussion points are the role of data in providing support for fluid teams and the growth of an entrepreneurial mindset in the modern employee.
9/19/2016 • 9 minutes, 10 seconds
The Role of Mindfulness in Candidate Experience & Engagement
In this podcast, Maryalicia Verdecchia, Manager of Talent Acquisition at Parkview Medical, explores the role of mindfulness in recruiting and engagement. She also discusses the importance of partnering with marketing in order to build a brand-authentic employee experience. As a final thought, Maryalicia provides some quick tips on handling high-volume hiring.
9/12/2016 • 13 minutes, 56 seconds
Onboarding as a Strategic Differentiator for Talent Development
If there is one HR function that lends itself to cross-functional collaboration than it is the often overlooked but increasingly critical process of onboarding. Listen as Stephanie Bertmer, Onboarding Program Manager and Talent Development leader at Hulu, describes her process to create stronger alignment between the candidate promise and the employee expectations. The dedication to a more strategic approach in crafting a lasting and meaningful employee experience helps set the organization apart as an employer of choice.
9/6/2016 • 12 minutes, 33 seconds
Recruiting: Today's Challenges, Tomorrow's Trends
What are the biggest challenges facing recruiters today? How can recruiters begin to address those challenges? In this podcast, Michelle Teichman, VP, Recruiting Management Systems Division discusses how recruiters can prepare for the future, including balancing technology with strong HR strategy.
8/29/2016 • 7 minutes, 3 seconds
Strategic Workforce Planning and Analytics in HR
Join WilsonHCG's John Blowers and Andrew Gadomski of Aspen Advisors as they explore the role of strategic workforce planning and analytics in encouraging business growth. You will learn how workforce planning can help you better identify the types of talent you need, and hear recommendations on how to get an analytics program started if you are facing challenges.
8/22/2016 • 16 minutes, 59 seconds
Aligning First-Time Managers with Your Culture
In this 8 minute interview with Ron Thomas, Managing Director of Strategy Focused Group DWC, LLC and Senior Faculty at HCI. We ask him:
• How essential are front-line managers to important organizational and talent outcomes like engagement, performance, and retention?
• What are some best practices in identifying first-time managers?
• What are some best practices in developing first-time managers?
To learn about the research discussed in this podcast, visit: http://www.hci.org/hr-research/2016-talent-pulse-first-time-manager
8/13/2016 • 7 minutes, 39 seconds
What the Learning Organization Does Differently
In this 10 minute interview with David J. DeFilippo, Ed.D., Chief Learning Officer for Suffolk Construction. We ask him: Is it hallmark at Suffolk Construction that all employees participate in L&D opportunities? Can you explain how L&D efforts are structured at your organization? What are the most important learning science theories and research right now? Are most organizations embracing what we know in order to be more effective? How can L&D structure and support managers who are adept and accountable for coaching their direct reports?
8/8/2016 • 10 minutes, 28 seconds
Hiring Millennials: What to Look For
Millennials are the fastest growing generation in the workforce today. Despite the stereotypes, Millennials value many of the same principles that other generations do--meaningful work, flexibility and room for growth and development. In this podcast, David Solot and Frank Costanzo of Caliper explore how HR can know whether a candidate will be a good fit, and how Millennials will change the work landscape.
8/1/2016 • 16 minutes, 13 seconds
Digital Marketing & the Future of Recruitment
In order to attract the best candidates, recruiters must leverage marketing tactics. In this podcast, Matt Alder discusses strategic marketing tactics that can be effectively applied to recruiting and how to balance technology with strategy to achieve the best results.
7/25/2016 • 8 minutes, 58 seconds
The Role of the Leader in Filling the Magic Cup
Leadership begins when you are able to lead from within. Once an individual allows inward fulfillment to be outwardly observed others will follow. Listen to retired Starbucks President, Howard Behar, as he shares lessons from his latest book, The Magic Cup.
http://howardbehar.com/the-magic-cup
7/18/2016 • 16 minutes, 10 seconds
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