The next normal demands resilience, flexibility, and agility. Join us on McKinsey Talks Operations, where the world’s C-Suite leaders and McKinsey experts cut through the noise to uncover how to create a new operational reality. Each episode considers the challenges companies and economies are facing, and the opportunities leaders can seize for competitive advantage. We’ll look at how to connect boardroom strategy to the frontlines, ways to increase performance, where and when to infuse operations with technology, and why empowering the workforce with skills and capabilities is key to success.
There is no normal: An operations year in review
As 2023 draws to a close, it has become increasingly apparent that there is no ‘normal’ for Operations leaders. Join hosts Christian Johnson and Daphne Luchtenberg as they take a look back at the year gone by through the lens of McKinsey Talks Operations. In this episode they revisit some highlight moments of their conversations with McKinsey experts and industry guests, covering topics from generative AI to price volatility, supply chain resilience to sustainability, and the role of operations leaders to smooth the path ahead for their organizations. And then be sure to listen to Navigating the new normal: Operations insights for 2024 as you think about the year ahead.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
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12/4/2023 • 29 minutes, 17 seconds
Generative AI in Operations: Capturing the value
Generative AI is continuing to dominate C-suite conversations across sectors. Organizations are starting to understand its transformative potential across the operations value chain, but just what will it take to get started?
McKinsey’s Nicolai Muller and Marie El Hoyek, a Cologne-based senior partner and London-based associate partner, talk to McKinsey Talks Operations host Christian Johnson about the game changing potential of generative AI. From automating complex processes to unprecedented opportunities across industries, discover insights on productivity boosts, system considerations, and the vital capabilities organizations need for successful integration.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
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11/27/2023 • 21 minutes, 44 seconds
Navigating the new normal: Operations insights for 2024
Join us in this episode of "McKinsey Talks Operations" as host Daphne Luchtenberg sits down with senior partners at McKinsey & Company, Daniel Swan and Axel Karlsson, to explore the ever-evolving global landscape impacting companies. Discover how organizations are adapting to unprecedented challenges, from inflation to sustainability, and why operations and supply chain are taking center stage in the boardroom. Gain valuable insights on optimizing operations for success in 2024, as we discuss productivity, tech enablement, and sustainability as key drivers for the future. Don't miss this enlightening conversation on shaping a new operational reality.
Statistics correct at the time of recording in August 2023.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See ww.mckinsey.com/privacy-policy for privacy information.See www.mckinsey.com/privacy-policy for privacy information
10/13/2023 • 22 minutes, 30 seconds
Manufacturing Africa's future: Jobs, growth, and sustainability
The manufacturing sector and associated operations have the power to drive an economy forwards. This episode of McKinsey Talks Operations looks at the critical role of production in Africa's growth and development: with Africa's population set to double by 2050, the need for sustainable job creation is paramount.
Host Daphne Luchtenberg is joined by Dr. Amy Jadesimi, Managing Director of LADOL, and David Meredith and Kannan Lakmeeharan from McKinsey & Company, about how the Manufacturing Africa Initiative is providing a blueprint for the growth of the manufacturing sector. They discuss the transformative potential of manufacturing, the initiative's goals, and the impact it's already making.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
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9/18/2023 • 20 minutes, 17 seconds
Unlocking Operational Evolution: The Zero-Basing Philosophy
Zero-basing could be said to have an image problem, with a perceived sole focus on cost-cutting. This episode of McKinsey Talks Operations dispels some of the myths about this approach and looks at how it can become a dynamic philosophy that transcends traditional cost-cutting, offering leaders newfound visibility into their operations, investments, and resources.
Join host Daphne Luchtenberg with experts Carey Mignerey, Denis Fomin, and Steve Frazier as they discuss the transformative potential of zero basing and its role in reshaping organizational growth strategies, and how start-ups and disruptor companies are leading the way by maintaining a zero-basing mentality throughout their evolution.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information.See www.mckinsey.com/privacy-policy for privacy information
9/1/2023 • 22 minutes, 28 seconds
Reset + Reimagine: The role of generative AI in SG&A success
In this episode of McKinsey Talks Operations, recorded at McKinsey’s recent CFO forum in partnership with Inside the Strategy Room, host Daphne Luchtenberg talks to Matt Jochim and Martin Rosendahl, partners in McKinsey's London office, along with Samdruk Thomas, an associate partner based in Zurich. Together, they delve into the challenges and opportunities faced by Sales, General & Administrative (SG&A) functions in today's fast-moving economy.Discover how courageous leadership by CFOs can balance short-term cost pressures with long-term innovation, leveraging digital technologies such as generative AI. Together, they discuss how to explore a clear strategic roadmap for successful transformation and invaluable tips on integrating digital effectively into SG&A functions. Subscribe now to McKinsey Talks Operations and stay ahead in the world of operational excellence.See www.mckinsey.com/privacy-policy for privacy information
7/31/2023 • 21 minutes, 13 seconds
Navigating Dynamic Labor: Building Strong Warehousing Operations
Join host Daphne Luchtenberg in a robust discussion with industry leaders Chris Smith and Richard Cawston, along with McKinsey senior expert Alan Davies, as they delve into the intricacies of the labor environment and share best practices for establishing thriving warehousing operations. Explore the challenges faced by the industry, from labor disruptions to changing demand profiles, and draw from valuable insights on how McLane & Company and GXO Logistics have adapted and excelled in a rapidly evolving landscape.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
6/1/2023 • 23 minutes
Following the leaders: Moving up with ‘From Source to Sold.’
Join Radu Palamariu and Knut Alicke on McKinsey Talks Operations as they share anecdotes from the writing of their new book. In this episode, the authors of From Source to Sold: Stories of Leadership in Supply Chain, talk about the idea that sparked the book, and the advice every supply chain professional can follow to accelerate their career growth. Don’t miss this engaging discussion hosted by Daphne Luchtenberg.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
4/14/2023 • 22 minutes, 58 seconds
Operational excellence: How purpose and technology can power performance
What is operational excellence? And how can a renewed focus on this approach contribute to success in today’s business landscape? This episode of McKinsey Talks Operations explores the concept of operational excellence and its significance in organizations that use this approach of augmenting production and process systems. Our experts share insights on how companies can successfully adopt technology and nurture a sense of purpose among employees. We also delve into the benefits of operational excellence and how it looks in different settings like financial institutions and manufacturing industries.
Join the conversation with Ted Iverson, a Senior Expert from our Seattle office; Ferran Pujol, a Partner in our Santiago office; and Joris Wijpkema, a Partner in our Chicago office; along with host Christian Johnson.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operations
See www.mckinsey.com/privacy-policy for privacy information
3/24/2023 • 20 minutes, 30 seconds
Skinny design: Smaller is better
We’re exploring the concept of ‘skinny design’ and its potential benefits for consumers, retailers, and the environment. Join our McKinsey experts as they delve into the cost savings, sustainability, and commercial advantages of reducing the size of product packaging, and discuss innovative solutions such as nesting products and honeycomb packing formats to reduce stock outs and improve sustainability and customer experience. Additionally, we highlight the importance of cross-functional collaboration in product design and the need for stakeholders to align incentives for optimized product development programs. Tune in to learn how considering the whole supply chain can impact sustainability, growth, and cost.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
2/28/2023 • 21 minutes, 22 seconds
McKinsey Talks Operations: How the best of 2022 can power 2023
It’s been a year since the McKinsey Talks Operations podcast launched, and during that time there’s been plenty to talk about. Join hosts Daphne Luchtenberg and Christian Johnson as they take a look back at some of the year’s highlights. Discussions about inflation, building operational resilience, managing supply chains, decarbonizing operations, and the role of digital twins have all featured highly against a complex and volatile backdrop. Listen in to what McKinsey experts and guests have had to say about solving some of the biggest operations challenges.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
12/8/2022 • 19 minutes, 59 seconds
Myth busters: Unexpected insights on contact centers
What do customers really want from their contact centers? A number of myths about areas including speed of answer and channel preference are shaping contact center and service strategy, leading to dissatisfied consumers and employees. This episode of McKinsey Talks Operations blows apart customer service myths, and suggests how data and analytics can be used to shape future strategy.
Join the conversation with Julian Raabe, a partner in our Munich office; and Vinay Gupta, a Senior Knowledge Expert from Walton; along with host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
12/5/2022 • 22 minutes, 32 seconds
Batteries included: Building and operating sustainable gigafactories
As economies move towards more sustainable transport options, more electric vehicles are rolling off production lines than ever before. These vehicles need to be powered by lithium batteries, built in specialist facilities called gigafactories. With more than 30 planned in Europe alone, companies are working fast to develop the construction and operating playbook for these highly technical sites.
Join the conversation with Stefano Piscitelli, Vice President of Group Construction at Northvolt, Evan Horetsky, a partner in our Stockholm office, and Mark Bakker, an Expert Associate Partner in our office in Amsterdam, and hosted by Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications. They are looking at how demand for batteries has changed, the opportunities to use digital twins in the planning, construction, and operation of gigafactories, and the role of a new approach to construction to ensure that both the factories and their products are sustainable.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
11/3/2022 • 27 minutes, 16 seconds
114 down, 10 million to go. The Global Lighthouse Network’s mission
Members of the Global Lighthouse Network have become a source of inspiration. With more than 100 sites worldwide, they are beacons of light showing the potential of digital transformation to positively impact people and the planet. This episode of McKinsey Talks Operations explores the growth of the Network from the first 16 sites to a community of the world’s leading production networks, and the examines benefits for companies that join with better workforce engagement, improved environmental sustainability outcomes, and increased productivity. The second chapter of the Fourth Industrial Revolution has begun, and the time is now to scale the adoption of tech-enabled operations.
Join the conversation with Francisco Betti, Head of Shaping the Future of Advanced Manufacturing and Value Chains at the World Economic Forum; and Enno De Boer, Senior Partner at McKinsey & Co, along with host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
10/18/2022 • 24 minutes, 27 seconds
Sustainable spaces for work, rest, and play: Climate resilient capital projects
Infrastructure and capital projects such as roads, bridges, buildings, and utilities are being affected by climate change in new ways. As leaders seek to invest in projects with long lifespans and pursue net zero targets that are decades away, long-term planning has become fraught with uncertainty. From electricity outages to flood-damaged roads, extreme weather is already impacting our built environment in a real and immediate way. It will be imperative to understand and mitigate these climate risks in order to manage costs and ensure critical continuity.
In this episode, McKinsey Global Infrastructure Initiative (GII) senior leaders share their ideas and solutions on critical infrastructure issues. Join the conversation with Alex Guy, a partner at the international law firm Ashurst and Brodie Boland, a partner at McKinsey & Company, along with host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
9/29/2022 • 21 minutes, 58 seconds
Digital twins: Flying high and flexing fast
Having previously discussed the fundamentals of digital twins and the opportunities they offer, we’re expanding our exploration of digital twins with an examination of a look at how digital is helping transform application in product development. Join McKinsey partner Kimberly Borden and senior adviser Dr. Will Roper in a conversation about the value of digital technologies twins in production applications. Their discussion examines the use of digital approaches to design and development in Formula 1 as well as in aerospace and defense, and bringing illustrating how a software development style can have a big impact in producing to hardware.
Recorded at Farnborough International Airshow, and introduced by McKinsey’s Operations Practice managing editor Christian Johnson, this episode explores the digital imperative in design and development for products. It also considers the need for a pragmatic approach to delivery, to ensure that big ideas can reach execution.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
9/23/2022 • 33 minutes
Digital twins: What could they do for your business?
The term ‘digital twin’ is fast becoming a bit of a buzzword used in discussions about digital transformation, but precise definitions are harder to come by. In this episode, we take a look at what is—and isn’t— within the boundaries of digital twin, the business advantages they can bring, and the requirements to capture the potential value.
Join the conversation with Anna Herlt and Kimberly Borden; partners at Mckinsey, along with host Christian Johnson; Managing Editor in McKinsey’s Operations Practice.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
9/14/2022 • 12 minutes, 34 seconds
Inflation fighter and value creator: Procurement’s best kept secret
Most businesses around the world are being impacted by inflation today. As they have navigated turbulence over the last two years, the decades-old model of how goods are made, sourced, and delivered has been severely disrupted. With that backdrop reactive fire-fighting has become part of the norm for procurement functions and this is set to continue. But there is a way to get ahead of turbulence and develop a resilient way of working.
Join the conversation with Craig Reed, former Vice President & Chief Procurement Officer at Corteva Agriscience, Marta Mussacaleca and Roman Belotserkovskiy, Partners in McKinsey’s Operations Practice; Ezra Greenberg, global leader in McKinsey’s work on macro scenarios and trends; and host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
9/8/2022 • 24 minutes, 6 seconds
Inflation fighter and value creator: Procurement’s best kept secret
Most businesses around the world are being impacted by inflation today. As they have navigated turbulence over the last two years, the decades-old model of how goods are made, sourced, and delivered has been severely disrupted. With that backdrop reactive fire-fighting has become part of the norm for procurement functions and this is set to continue. But there is a way to get ahead of turbulence and develop a resilient way of working.
Join the conversation with Craig Reed, Vice President & Chief Procurement Officer at Corteva Agriscience, Marta Mussacaleca and Roman Belotserkovskiy, Partners in McKinsey’s Operations Practice; Ezra Greenberg, global leader in McKinsey’s work on macro scenarios and trends; and host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
9/8/2022 • 23 minutes, 22 seconds
The hidden value of voice conversations: Part 2 – Reaping the rewards
Following on from our discussion of voice analytics trends and technology and its potential in contact centers in our previous episode, in this episode we learn more about its implementation and how to effectively capture the available value: How can voice data analytics add value throughout your whole organization?
Join the conversation with Paul Humphrey, CEO and founder of Call Journey; Eric Buesing, a partner in McKinsey & Company and a leader in our customer care offering; and host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
8/22/2022 • 20 minutes, 56 seconds
The hidden value of voice conversations: Part 1 – Trends and technologies
High-quality, tailored interactions promote positive consumer experiences. And so in a digital age that can be lacking in emotional connection, human voice engagements can become a point of difference for contact centers.
In this episode, we discuss the wider trends related to voice interactions in customer care and the technologies that are available. Join the conversation with Paul Humphrey, CEO and founder of Call Journey; Eric Buesing, a partner in McKinsey & Company and a leader in our customer care offering; and host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
8/22/2022 • 20 minutes, 36 seconds
People and places: How and where to work next
When people began working from home, many executives feared that productivity would be lost. Instead, the reverse has proved true: for many employees, it has increased, thanks in part to the accelerated pace of digitization. As companies move to the next normal, they are looking for ways to maintain those gains through new hybrid working models enabled by digital technologies. There are decisions to be made about real-estate foot-prints and arrangements, shared service centers, organizational structures, and investments in digitization.
Join the conversation with Naomi Hudson and Martin Rosendahl, Partners in McKinsey’s Operations Practice; Phil Kirschner, a Senior Expert sitting at the intersection of McKinsey's People and Organizational Performance and Real Estate Practice; and host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
8/4/2022 • 30 minutes, 7 seconds
How to manage the coming wave of investment in capital projects
Capital projects could receive around $130 trillion dollars over the next five years. Most of the investment will go to renew and decarbonize critical infrastructure. In this episode of The McKinsey Podcast, hear McKinsey senior partners Steffen Fuchs and Christoph Schmitz speak with executive editor, Roberta Fusaro about how executives and organizations will need to adapt their current spending strategies to take advantage of this unique funding moment.
After, hear senior partner Dymfke Kuijper’s rookie moment when she shares how *seeking perfection prevented her from finding it.
Theme song is composed and performed by Joy Ngiaw.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
7/27/2022 • 24 minutes, 40 seconds
Coca Cola: A people-led digital transformation
It's increasingly clear that there is a labor mismatch across industries and sectors. There is also a marked gap in the digital talent available in key frontline sectors such as truck drivers and line operators - only 1 percent of supply chain leaders report having sufficient talent in-house to support their increased digitization, that’s down from 10 percent in 2020. The pioneers of the Fourth Industrial Revolution have learned that human capabilities are critical when organizations wish to adopt advanced digital technologies successfully. For example, Coca Cola has established a digital academy to upskill managers and frontline team leaders across their business operations to help to build supply chain resilience and improve productivity.
Join the conversation with Iain McLaughlin, VP of Commercial Product Supply, and Gigy Philip, Transformation Director, both from the Coca- Cola Company; McKinsey Partner, Roberto Migliorini, and host Daphne Luchtenberg, Director of Communications for McKinsey’s Operations Practice.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
6/30/2022 • 27 minutes, 48 seconds
Reaching net zero - what will it take?
Across industries, the great clean-up is underway. Driven by tightening regulations, pressure from investors, and shifting customer preferences, companies are striving to reduce the burden of their activities on the planet. Conventional wisdom has always been that reaching for Net Zero is a holy grail, only possible through heavy investments on the one side and sacrificing margins on the other. However, environmental responsibility doesn't have to be at odds with productivity and by extension profitability.
Join the conversation with John Revess, Director of Net Zero Transformation at the World Business Council for Sustainable Development; McKinsey experts, Peter Spiller and Ruth Heuss; and host Daphne Luchtenberg, McKinsey’s Operations Practice Director of Communications.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
4/21/2022 • 25 minutes, 47 seconds
A digital path to sustainability
In the current geopolitical context, local manufacturing and supply chain resilience are becoming increasingly important. At the same time, organizations face an imperative to tackle environmental sustainability and climate change to strengthen operations and positively impact people and the planet. The Global Lighthouse Network – a World Economic Forum initiative in collaboration with McKinsey & Company – has inspired a playbook to answer these challenges. At Lighthouses Live, the Network’s flagship event broadcast in early April, we were delighted to convene a group of leaders to talk about how their organizations are scaling responsible growth through tech-enabled operations. They’re using them to power sustainability and workforce engagement.
Join the conversation with Katy George, Senior Partner at McKinsey & Company, Christine Bastian, Executive Vice President and Chief People Officer at Western Digital; Kathy Wengel, Executive Vice President and Chief Global Supply Chain Officer at Johnson & Johnson; and Åsa Tamsons, Senior Vice President and Head Of Business Area Technologies and New Businesses at Ericsson.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
4/8/2022 • 20 minutes, 26 seconds
Smart operators: how leading companies use machine intelligence
Making good use of data and analytics will not be done with any single bold move but through multiple coordinated actions. Despite the recent and significant advances in MI, the full scale of the opportunity is just beginning to unfold. In this episode, we discuss why some companies do better than others, what are the key performance indicators that can help categorise a company into leaders, planners, executors, or emerging companies; and how companies can identify where to get started based on their digital journey.
Join the conversation with Vijay D’Silva, Senior Partner at McKinsey & Company, Bruce Lawler, Managing Director for MIT MIMO and host Daphne Luchtenberg, Director of Communications, Operations Practice, EMEA.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
3/9/2022 • 25 minutes, 18 seconds
The Fourth Industrial Revolution will be people powered
Read more > Listen to the podcast (duration: 22:45) > In this special edition of the McKinsey Talks Operations podcast, host Daphne Luchtenberg brings you highlights from a panel discussion on the importance of building workforce capabilities and shifting mindsets for successful digital transformation. The discussion took place recently as part of Lighthouses Live, the flagship event of the Global Lighthouse Network—a World Economic Forum initiative in collaboration with McKinsey & Company.
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
1/5/2022 • 22 minutes, 49 seconds
McKinsey Talks Operations - Trailer
Read more > Listen to the podcast (duration: 1:09) > The new podcast from McKinsey’s Operations Practice explores cutting through the noise to transform strategy into lasting operations success
McKinsey Talks Operations has much more content to offer on the Operations topics that connect strategy with lasting success. Visit www.McKinseyTalksOperations.com to explore events and insights from McKinsey’s Operations Practice, and join the McKinsey Talks Operations community. You can also connect with us on LinkedIn at www.linkedin.com/showcase/mckinsey-operationsSee www.mckinsey.com/privacy-policy for privacy information
12/1/2021 • 1 minute, 9 seconds
Supply Chain resilience—is there a holy grail?
Read more > Listen to the podcast (duration: 16:37) > In the McKinsey Operations Practice’s first podcast, Sebastian Peters, senior vice president and head of logistics, planning, and digital value stream for Airbus, speaks with McKinsey’s Daphne Luchtenberg and Knut Alicke on what it really means to have a risk-averse and resilient supply chain.
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