It’s been a little over a year now since most of us were introduced to ChatGPT. Since that time, many professionals, businesses and organizations have worked hard to understand not only ChatGPT, but    machine learning and Artificial Intelligence, and what it all can do to assist employees, serve customers, and positively affect the bottom line. There’s no shortage of information in media coverage regarding Artificial Intelligence, but in the race to embrace AI, it can be challenging to determine what’s fact and what’s fiction. Our guest today is here to help. Rachel Chung is an award-winning professor at William & Mary’s School of Business. Among other things, she teaches business analytics, machine learning, and AI. She joins us today to discuss the myths and truths about Artificial Intelligence. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

If you’re an athlete, or someone close to you is an athlete, you’ve most likely spent time in a Dick’s Sporting Goods store. Depending on where you live, the next time you visit your neighborhood Dick’s Sporting Goods, you might be surprised. Dick’s has launched its House of Sport: A new type of sporting goods store. Dick’s House of Sport isn’t just about sporting goods; it’s experiential, and there’s a tie to the community. Navdeep Gupta is Senior Vice President and Chief Financial Officer at Dick’s. He says the new stores have been embraced by customers, employees, and suppliers. He joins us today to talk about Dick’s House of Sport, how the concept was created, and where it’s headed. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s difficult to succeed in business today without having a solid grasp of public affairs, public policy, and politics. Regardless of the size of your business or sector, decisions that are made in your state capitol, Washington, D.C., and beyond can greatly affect your bottom line. Learning to strategically manage corporate public affairs was the focus of a recent three day workshop for William & Mary’s Executive MBA students. The workshop took place at the Washington Campus; a non-profit, non-partisan education consortium in Washington, D.C. that partners with top business schools and universities around the world. Mike Lord is the President of the Washington Campus. He joins us today to talk about public policy, public affairs, and why business leaders must be well-versed in this arena.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

When you think of a typical hospital chief administrator, who comes to mind? The majority of hospital CEOs are men and many possess a graduate business degree. But Amber Price is different; she’s one of a small number of women who lead hospitals. She holds a doctorate in nursing practice with a focus in change leadership, and she spent years working as a certified nurse midwife. She says those differences and experiences help her succeed. Price is president of Sentara Williamsburg Regional Medical Center - a 145-bed acute care hospital in Williamsburg, Virginia, recognized as one of the nations top-100 hospitals. She joins us to discuss the unique challenges and rewards of leading a hospital. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

When it comes to the job market, things certainly have evolved in the past few years. During the pandemic, the unemployment rate reached almost 15%. Today, the labor market is strong and the unemployment rate is under 4%. When comparing today’s employment landscape with that of the pandemic, one word comes to mind: Change. We’re seeing changes in hiring practices, employee expectations, and the ages of available workers among other things. Stephanie Rentschler works at the Graduate Career Management Center at the William & Mary School of Business. She’s the Director of Career Advising and Education. She coaches MBA students and those pursuing Masters Degrees in Accounting and Business Analytics. She joins us to talk about the current job market, what companies are doing to attract talent, and what job seekers can do to find the right opportunity. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Host Phil Wagner fills in for Ken White on this special crossover episode of Leadership & Business and Diversity Goes to Work. Our guest today is Dr. Elias Zerhouni, who has had an incredibly inspiring story of pursuing the American dream while never forgetting his roots. Born in a small village in Algeria, he came to America in his 20s with only a few dollars to his name. Yet through hard work and mentors who saw his potential, he rose to become the director of the world’s largest biomedical research agency, the National Institute of Health. He pioneered breakthroughs in medical imaging including MRI techniques still used today. His scientific innovation combined with leadership skills earned him roles like Department Chair at Johns Hopkins, but few expected a boy from a small Algerian village could someday lead the NIH and its multi-billion dollar budget. We are honored to have Dr. Zerhouni - radiologist, researcher, and the former director of the NIH - on the podcast today. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Imagine leading and revamping your organizations cyber security system. For Lyn McDermid, that organization is the Commonwealth of Virginia, the 11th most populated state in the US. McDermid is Virginia’s Secretary of Administration. She was appointed to the position by Governor Glenn Youngkin in January of 2022. She oversees five state agencies and leads Virginia’s efforts in cyber security, IT, elections, Human Resources, and other important areas. Before making the move to state government, she was a successful IT professional and leader. She was CIO at the Federal Reserve System and held similar roles in private and public companies. She joins us today to discuss leading in state government, how states manage cyber security, and where technology may take us in the future. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

One of the best ways to succeed in the future is to understand the past. A new partnership between Colonial Williamsburg and William & Mary will count on the past, along with a special place, to teach leadership, civil discourse, and engagement in a unique way. The newly created Williamsburg Institute will offer learning opportunities like no other for leaders, executives, adults, and young adults. It’ll use Colonial Williamsburg and William & Mary as living classrooms while it relies on some of history’s most influential leaders to teach lessons for today and tomorrow. Chris Caracci is Executive Director of the Williamsburg Institute. He’s spent years as a senior leader with Disney University and the Disney Institute. He teaches at the William & Mary School of Business and he joins us today to discuss the Williamsburg Institute and its unique approach to learning.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

About 1 in every 10 American households is food insecure. That’s according to the US Department of Agriculture. That means 10% of American households are uncertain of having, or unable to acquire, enough food to meet the needs of all members of the family. In addition, households with children have a higher rate of food insecurity than those without kids. A big problem like food insecurity requires a big solution. Michael Flood is part of that solution. He’s the President and CEO of the Los Angeles Regional Food Bank. A former All-American soccer player at William & Mary, he visited campus for a soccer reunion. And he visited us to talk about food insecurity, food banks, and leading in the non-profit space.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Professionals, companies, and organizations everywhere are working to determine and refine the role automation and Artificial Intelligence play in their strategies and day-to-day activities. At BDO, one of the world’s top accounting and advisory firms, embracing technology, AI, and automation is a way of life. Brian Miller is BDO’s national audit, data analytics, and emerging methods partner. He works with the firm’s leaders to set assurance innovation strategies, assurance data analytics, automation, and AI strategies. He visited William & Mary recently where he was the keynote speaker at the business school’s Accounting Edge Program.  The next day he sat down with us to discuss thriving in an era of automation and AI. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Whether large or small, most companies and organizations engage with their target audiences on social media channels such as Facebook, Instagram, LinkedIn, YouTube and others. But what about podcasts? Many companies and organizations have stayed away from hosting their own podcast despite the numbers. For example, the number of podcast listeners in the US has doubled in the last 10 years. According to Influencer Marketing Hub, 62% of American consumers listen to podcasts. Cody Watson is the Director of Marketing at the Raymond A. Mason School of Business at William & Mary. Before joining the Mason school, he worked in the ad agency space. He says companies should consider hosting their own podcasts, because doing so can create solid relationships with customers and prospective customers.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Some of college football’s biggest and most influential teams and universities have decided to leave their longtime athletic conferences. For example, UCLA and USC - members of the PAC-12 Conference for decades are now a part of the BIG 10 Conference. To the non-sports fan, that doesn’t sound like much. However, the ripple effects of such moves are gigantic. While some universities have already joined new conferences, others continue to seek new affiliations. Why? Television and money. Brian Mann is the Director of Athletics at William & Mary; he previously served as Senior Associate Athletics Director at the University of California Berkeley, a university at the time we recorded the podcast in search of a new conference. He joins us to talk about the business of college athletics, conference realignment, and where it all may end up.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

You have control regarding the way you show up. And as a leader - or aspiring leader - you also have control over the way others perceive you, so developing your leadership style is important. It can work for you or against you. Erin Berube is a Managing Director and Executive Coach at Admired Leadership; a development program focused on the leadership behaviors that create loyal followership and exceptional results. She says the right leadership style will help you inspire others. She joins us today to discuss leadership style and some of its elements; including presence, influence, and advocacy.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Remember when working meant going to the office everyday? Now, countless offices all over the US and the world are empty, or partially empty, thanks to remote work. It’s been over three years since the start of the pandemic, and there’s no doubt its lasting impact on commercial real estate has been significant. And no one’s quite certain what the future holds for the office market. Mike Seiler is a professor at William & Mary’s School of Business. In addition to teaching, he’s one of the country’s leading real estate researchers. He joins us today to talk about the future of commercial real estate, as well as other real estate markets, and what we might expect to see moving forward.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

When companies and organizations discuss digital transformation, they often focus on effective ways to drive technology adoption and transformation. Our guest today says there’s much more to consider. After earning his MBA at William & Mary, J. Singh has spent 20 years working at some of the world’s most recognizable companies; including Target, McDonald’s, and now SportClips Haircuts, where he’s the Chief Digital Officer. His experience is in analytics, merchandizing, digital innovation, and digital transformation. He says there are a number of elements to consider in terms of digital transformation, such as agility and speed, the competition, the customer, the employee and more. He joins us today to talk about digital transformation and how companies and leaders should think about people, process, and tools as they move forward.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Since we first heard about it back in December, the buzz has continued to grow surrounding ChatGPT and other LLMs, or Large Language Models. Companies and organizations are working to determine what role these LLMs will play. Our guest today calls ChatGPT “fast moving” and “fast growing.” And more importantly, he says LLMs are a breakthrough technology with great potential - much like the internet when it was first introduced. Rajiv Kohli is a professor at the William & Mary School of Business. He’s among the top 20 Management Information Systems researchers in the world, and an expert in digital transformation. He joins us today to talk about LLMs; what they are, and where they might take us in the future. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Succeeding and doing so in the right manor. That’s leading a life of principled achievement. The William & Mary School of Business defines the principled achievement leader as one who values people, diversity of thought, empathy, humility, and success. This leader listens and inspires. To recognize this type of outstanding leader, the Business School created the Principled Achievement Award. It’s based on four pillars: Serving as a role model for principled leadership, promoting diversity of thought, demonstrating ethical compassionate behavior, and embracing the tenets of the William & Mary honor code. Last month, the 2023 Principled Achievement Award was presented to AnnaMaria DeSalva, chair and CEO of Hill+Knowlton Strategies, one of the world’s leading global communications companies. Before the award ceremony in Washington, D.C., DeSalva sat down with us to discuss her thoughts on leading a life of principled achievement.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Energy; it’s always a hot topic. And the American Petroleum Institute is happy to be a part of the discussion. API is a 100-year old trade association that represents all segments of America’s natural gas and oil industry. Its 600 members produce, process, and distribute the majority of the nation’s energy. Amanda Eversole is API’s Executive Vice President and Chief Advocacy Officer. Among other things, she’s the face of oil and gas in Washington, DC, interacting with influencers and government officials to inform them about the issues pertaining to American oil and gas. She visited William & Mary recently and after spending time with business school students, she sat down with us to discuss the American Petroleum Institute, energy in the US and abroad, and influencing with integrity. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

People in the business world have become acclimated to changing jobs and employers. It’s a different picture, though, for those serving in the military. For those in uniform, a change in career or employer is rare. And when the time comes to leave the military, the transition can be an overwhelming experience. That’s where William & Mary comes in. Next month, for the second time, William & Mary is hosting “Flourishing Through Life’s Transitions,” a two-week long certificate program that teaches transitioning military personnel how to flourish in their new careers and in their personal lives. JD Due is Executive Director of William & Mary’s Center for Military Transition, and joins us to talk about this unique and successful program that helps veterans and members of the intelligence community flourish in their transition and beyond.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As all leaders know, leadership comes with opportunities and challenges. But leading an organization whose parent company is located in another country poses a different set of challenges; especially when the cultures of the two countries are quite different. Jeff Barna is President and CEO of Yokohama Tire Corporation. He oversees the organization’s business in North America. The parent company - Yokohama Rubber Company - is in Tokyo, Japan, where it was founded in 1917. Under Barna’s direction, the organization has experienced solid growth, and the relationship between the leaders in the US and Japan has contributed to the success. While visiting William & Mary last week, Barna took time to join us to talk about the importance of company culture, the tire industry, and how a liberal arts education prepared him for leadership.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Outdoor Magazine calls it “the toughest sporting event in the world.” It’s the Race Across America: A 3,000-mile bike race from Oceanside, California, to Annapolis, Maryland completed by cyclists in under 12 days. Last June, 34 cyclists began the race, 14 finished. After cycling 300 miles each day, Kurt Matzler was among the top finishers. Matzler is a strategy professor at the University of Innsbruck in Austria. While competing in the race, he saw a number of parallels between his experience racing across America, and leadership. His new book, “The High Performance Mindset: What We Can Learn From The World’s Toughest Bicycle Race” has just been released in German. The English version is expected in the US later this year. He spoke to our MBA students recently, and today he joins us to talk about the race, his experience, and how it generated leadership lessons.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Serving on a board; whether corporate or non-profit, it is a goal for many professionals. But how do you get there, and what’s required of board members? A Harvard Business Review article titled “Are You Ready To Serve On A Board?” lists five types of intelligence aspiring board members should possess. They include a financial IQ, a strategic IQ, the ability to build relationships, understanding where you add value, and having a ‘get it done’ attitude. Kim Lopdrup is the former CEO of Red Lobster. He currently serves on multiple boards, including those at Wawa, and Bob Evans, and he has experience on non-profit boards as well. He joins us today to discuss the role of the board member, the time and talent required, and how members of the board benefit from their experience.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Now that we’re settled in to 2023, it’s a good time of the year to take stock of your personal brand. The way you’re perceived by others is important. Yet many professionals rarely take the time to ensure their brand is up to date, relevant, and visible. For example, when was the last time you carefully reviewed your LinkedIn profile? Your brand and the tools you use to promote it require your attention. Dawn Edmiston is a professor of marketing at the William & Mary School of Business. She’s an author, researcher, and personal branding expert. She joins us today to discuss your personal brand: How you can be sure it’s relevant, and why this time of the year is a good time for a personal brand update.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As the world evolves, leadership also evolves. There’s no doubt the leader of today and tomorrow will be different from the leader of the past. Qualities and approaches that defined yesterday’s high quality leaders won’t work moving forward. Our guest today says a fundamental shift is occurring, and leaders must adapt. Matt Williams is a clinical professor at William & Mary’s School of Business and an experienced and successful leader. He’s the Managing Director of Brand Federation and the former CEO of The Martin Agency - one of the top advertising agencies in America. He says in order to succeed, leaders have to change their way of thinking; about themselves, their organizations, and their employees.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It seems like everyone is talking about ChatGPT. Today on the podcast, we’ll learn about it by going right to the source. First, some background: People in business, education, journalism, law, and virtually all fields are asking what ChatGPT might do to change the way we work, learn, and communicate. In some sectors, there’s major concern. In others, there’s considerable excitement regarding the possibilities. Introduced in November, ChatGPT is an Artificial Intelligence system that can do some amazing things, like respond to customer service inquiries and write term papers. And it does so quickly, and for the most part accurately. As a result, marketers and customer service professionals are working to test and implement ChatGPT. Meanwhile, school districts from New York City to Seattle banned the chatbot last month. On today’s episode, we learn the basics of ChatGPT, but rather than invite a subject matter expert to discuss it, we went right to the source. We submitted specific questions about ChatGPT to ChatGPT and it quickly delivered written answers. To show you the quality of those answers, we combined them with Text-To-Speech technology which generated a voice that will read the answers Chat GPT wrote for us.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Artificial Intelligence, synthetic biology, blockchain, social media, and other technologies continue to change the way we live, work, and lead. At the same time, the reach of technology is expanding daily as more people are connected today than ever before. Now decisions, thanks in part to technology, are often significant and far-reaching. And with that in mind, our guest says tech entrepreneurs must embrace ethical leadership. Anand Anandalingam is a tech scholar, teacher, and consultant. A professor of Management Science at the University of Maryland, he previously served as the Dean of the Business Schools at Maryland and Imperial College in London. He says while tech entrepreneurs have much on their plates, ethics and ethical leadership should be the priorities.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

For the first time in 25 years, William & Mary’s School of Business, the Raymond A. Mason School of Business, has a new leader. After long-time Dean Larry Pulley announced his retirement, and the University conducted a global search, Todd Mooradian was named Dean in August. Mooradian’s no stranger to William & Mary, or to leadership. He spent 27 years at the Mason School of Business as a marketing professor, Associate Dean, and campus leader. Then, in 2017, he left to become Dean of the University of Louisville’s College of Business. After five years there, he was named Dean at William & Mary. He joins us today to discuss his role, coming home, and taking the reins from a long-time and successful leader.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s the holiday season, and ordinarily at this time of the year we would suggest some good books for you to read as you hopefully get some time off to relax. Not this year. This year was different. If you’re like most professionals, you worked harder than ever this year. On top of that, finding time to exercise, sleep, interact with family and friends, seemed more challenging. Many professionals are flat-out tired. They need some downtime. So, instead of recommending books to read over the holiday, we suggest you kick back and take time to binge-watch some good television. We spoke to students, faculty, and staff at the William & Mary School of Business and asked them to share some suggestions for holiday binge watching. We have 10 recommendations for you, plus a bonus recommendation. 

There are countless parallels between business and sports; teamwork, sacrifice, expertise, winning and losing, innovation, leadership, and commitment. Our guest today is the President and Owner of PGC Basketball, the largest education basketball camp in the world. PGC has camps across the United States and Canada dedicated to teaching young people how to succeed on and off the court. While the PGC camps are spread out geographically, so is its staff. It’s fully remote, and has been for years. Yet, the organization’s president, Mano Watsa, has built a highly successful team by creating a commitment-based organization. He joins us today to talk about the commitment-based organization, the people it attracts and retains, and why it leads to success. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s hard to imagine life without pizza, and difficult to imagine pizza and pizza delivery without Domino’s. It all began in 1960 with one store in Michigan. Now, Domino’s is the number one pizza restaurant in the world operating in 95 countries. By the end of the decade, Domino’s expects to have 30,000 stores. Ninety-eight percent of the stores are owned by franchisees. And 95% of store owners worked at a Domino’s before becoming owners. It’s a success story fueled by a love of pizza, opportunity, and innovation. Joe Jordan is President of US Business and Global Functions at Domino’s. He’s been with the organization for 11 years. He joins us to talk about the pizza business, Domino’s guiding principles, and what it takes to stay on top.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Think of your favorite brand - maybe it’s Apple, Bose, Dominoes, Netflix, Jeep - whatever your favorite, most likely the quality of the product is excellent. But that’s not enough to make you loyal to the brand. According to our guest today, there are two other important elements that lead to brand loyalty: The environment where the product is delivered, and the quality of the customer service. Chris Caracci helps organizations build customer loyalty. He spent years at the Disney Institute working with clients across the world. Today, he teaches at the William & Mary School of Business and continues to help businesses and organizations with their loyalty creation initiatives. He joins us to talk about building customer loyalty. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Whatever business or field you’re in, standing still is not an option. That’s why so many are placing an emphasis on innovation. With that in mind, Tribe Innovation, at the William & Mary School of Business recently hosted Innovation At Work, a panel featuring professionals  who spoke about innovation and the role it plays in their respective organizations and sectors. One of the panelists joined us afterwards: Dan Webber is with Edelman, the global communication firm that works with businesses and organizations to promote and protect their brands and reputations. Webber is President of Edelman’s Washington DC office. He says in his work, innovation is about a long-term trajectory for success. He joins us to share how he and the Edelman organization view and implement innovation.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Whether your organization has embraced remote work or a hybrid model, managing and leading a remote team can be challenging. For many managers, it’s a real source of frustration. If it’s causing you headaches, perhaps you’re leading the way you did when everyone was in the office. If that’s the case, our guest says your leadership style needs updating in order to succeed in our new environment. Dr. Jeanne Wilson is a Professor of Organizational Behavior at the William & Mary School of Business. She’s an expert in teams; she researches and teaches co-located and distributed teams, and teams across organizational boundaries. She says to be an effective leader in a remote setting, managers and leaders have to let go of their old way of leading.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

In 1975, John T Molloy wrote “Dress for Success.” A couple of years later, he followed it with “Dress for Success for Women.” As a result, a generation of professionals had guidelines and rules to follow when it came to the business dress code. In 2022 that code is changing like never before. In fact, there is no dress code today. Professionals have the opportunity to define new ways to dress comfortably while projecting an image of professionalism. Lucy Vozza believes clothing and the vibe you send to others are linked. After spending 17 years in sales with biotech companies such as Baxter, Regeneron and Genentech, she recently transition to a leadership role at BeiGene. She joins us to discuss today's evolving dress code and what you should consider when getting dressed for work. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Last summer, William & Mary Business Professor Ram Ganeshan joined us on the podcast to talk about where supply chains stood in 2021. A year ago we were experiencing lumber shortages, new furniture was challenging to find, and chlorine for the backyard swimming pool was in short supply. Fast-forward one year to today and we’re faced with new supply chain issues. Some we could never have imagined a year ago. For example, the baby formula shortage continues, semiconductors are in short supply, and the Russian-Ukranian war has caused a number of critical shortages affecting people all over the world. Professor Ganeshan joins us again to talk about today’s supply chain issues, how they began, and what might be ahead for customers, companies, and countries across the globe.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

There’s no doubt change will play a major role in our future. We’ll experience new business landscapes, new paradigms for leadership, and new approaches to work. The next 20 years of business in the world will be vastly different from the past. For many professionals, that constant change leads to uncertainty, which can increase burnout, exhaustion, and low morale. If not handled appropriately, it can adversely affect the bottom line. Our guest today says that does not have to be the case. She says we can take that disruptive uncertainty and turn it into productive possibility by embracing regenerative resilience. Elatia Abate is an entrepreneur and futurist who works around the world with top companies and organizations. She joins us today to discuss how leaders and professionals can thrive in challenging times thanks to regenerative resilience. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Retaining high quality employees. A priority today. As professionals change jobs faster than ever, businesses and organizations need to hang on to their best performers. While many employers increase salaries to retain people, our guest today says they’re often overlooking something more important and more effective. Something that will keep top employees engaged and happy at work. David Long is a professor of organizational behavior at William & Mary’s School of Business. In addition to teaching undergraduate and MBA students, he works closely with businesses and leadership teams. He says employers can focus on five elements that lead to happy and fulfilled employees. The kind who stay on the team and contribute.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

We all know that companies and employees expect businesses to do more than make money. Today, people expect organizations to contribute to society to make a difference. And we’ve seen how those efforts lead to a number of positive outcomes. When looking for role models in the doing good and doing well arena, one company jumps out: DICK’S Sporting Goods. America’s largest sporting goods retailer goes to great lengths to support young athletes. In fact, since 2014, DICK’S and the DICK’S Foundation have committed over $150 million to youth sports. Navdeep Gupta is the CFO at DICK’S. He earned his MBA at William & Mary and was here last month for Alumni Reunion Weekend. He sat down with us to talk about DICK’S Sporting Goods, its special culture, and its commitment to today’s young athletes. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Few sectors were hit harder by the pandemic than the hospitality sector. Hotels in particular faced devastating losses as travel came to a halt. For Marriott International, the world’s largest hotel company, that meant closing some hotels and laying off or furloughing many employees. Two years later, Marriott is experiencing a remarkable recovery; employees are back to work, hotels are open, and in many cases they’re full, almost back to record levels. Stephanie Linnartz is President of Marriott International. She earned her MBA at William & Mary and was recently here for Alumni Reunion Weekend. She sat down with us to talk about Marriott, leading through the pandemic, and her people-first approach.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The role of today’s leader is quite different from the role leaders played in the past. Today’s senior leaders are navigating several challenges simultaneously: Inflation, fast-moving technology, work from home - and that’s just the tip of the iceberg. Andrew White is a Senior Fellow in Management Practice at the University of Oxford’s Said School of Business in England. A leadership coach to top CEOs, he leads the Advanced Management and Leadership Program at Oxford. He says leading in the modern age provides CEOs with unprecedented challenges and opportunities, such as meeting sustainability goals, insuring diversity, retaining top talent, and navigating the fast-changing geopolitical landscape. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

To say Dan Akerson has had an exciting career is an understatement. He’s held leadership positions such as CEO, Chairman, President, and Managing Director of top organizations - including MCI, General Instrument, Nextel, The Carlisle Group, and General Motors. He’s been successful at each stop. He continues to be active, serving on the boards at American Express and Lockheed Martin, but it’s his four years as CEO of General Motors that people remember best. He led GM from 2010 to 2014 where he orchestrated a major turnaround. He joins us today to talk about the auto industry and its supply-chain challenges. He also shares a few stories about leadership, working with Vladimir Putin, and how to knock out a billion dollars in losses.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As businesses, organizations, and professionals deal with change like we’ve never seen before, it makes sense the way we lead will also change. Our guest today says a new leadership paradigm is urgently needed. Nicholas Janni is a sought-after coach, teacher, speaker and author. He works with the world’s top businesses and business schools transforming the way executives lead. He’s written a new book “Leader as Healer: A New Paradigm for 21st Century Leadership.” He joins us today to discuss his theoretical and practical path to the highest levels of presence and peak performance leadership. The leadership he says is needed moving forward.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

How do you invest your money? Chances are, your gender plays a role in where you invest, how you invest, and the results you generate. When it comes to wealth management, there are considerable differences between the approaches men and women take. Molly Nissman is Vice President, Wealth Management and Portfolio Manager at UBS Financial Services in Norfolk, Virginia. She’s spent her career helping people get the most from their money. She was on campus recently for the annual Women’s Stock Pitch and Leadership Summit hosted by the William & Mary School of Business and its Boehly Center for Excellence in Finance. She took time to talk with us about women, men, and investing. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

More than ever before, companies and organizations are placing great emphasis on their employees by offering more flexible work schedules, or investing greatly in education and training programs. Some, like Microsoft, are focusing on the general wellbeing of their employees. Microsoft has created and launched its Holistic Wellbeing Program - a series of offerings that support employees in four specific wellbeing areas: Physical, mental, financial, and social. Kristen Roby Dimlow is a graduate of William & Mary. She’s Vice President, Total Rewards, Performance, and HR Business Intelligence at Microsoft. She joins us to talk about the Holistic Wellbeing Program there, what it entails, and what it’s doing for Microsoft and its employees.    Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

We’ve all been there: You go to a local business, or visit a hotel, or go online to make a purchase, and the experience is awful. If it’s bad enough, you decide to never go back again. Which means the business - at a minimum - has lost a customer. In today’s competitive market, no business can afford to lose customers. That’s where Chris Caracci steps in. He helps organizations improve their customer experience. He spent years at the Disney Institute working with clients across the world. Today he continues to help all types of businesses and organizations deliver a high quality customer experience. He joins us to talk about the customer experience, its importance, and how improvement starts at the top.  If you are a professional who would like a non-degree executive education, or you would like to learn more about leadership and business, visit us at http://www.wmleadership.com.

in 2017, when William & Mary graduate Michael Medline became CEO of Empire, he knew the organization was in need of major change. he’d been successful at PepsiCo Canada and as CEO of Canadian Tire but turning around Canada’s second largest grocery retailer, would be a significant challenge. Fast forward to 2022. Medline has executed one of the most effective turnarounds in Canadian retail. Empire and its key brands——Sobey’s, Safeway, IGA, and others---is stronger than ever. and people have noticed. Medline was named CEO of the year by the Globe & Mail. he was also named Canada’s most admired CEO. He joins us to talk about leadership, company culture and transformational change. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

If you’re looking for a new job, now is the time to look. Due to a number of factors, we’re experiencing the hottest job market in decades. Salaries are up, the number of openings across sectors and industries has increased, benefits are improving, and employers are becoming more flexible. The news is great if you’re a job seeker. Patrice Lincoln is a career coach. She’s the Director of Graduate Career Advising and Education at William & Mary’s School of Business. She’s on the front lines in the job search environment helping graduate business students land the right positions. She joins us to discuss our current hot job market, and how - if you’re seeking a new opportunity - you can succeed.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Every aspect of business deals with continuous change, but one area has constantly evolved from the beginning: Marketing. The audience, tools, and channels change rapidly as marketing continues to grow in terms of complexity. It wasn’t that long ago that reaching your audience was as easy as placing an ad in the newspaper. But now, marketing is more sophisticated, strategic, and segmented than ever. And when done right, it’s tied to the organization’s mission and purpose. And while marketers work to manage the changes and opportunities in front of them, our guest says one element is critically important to successful marketing in the year ahead: Brand Storytelling. Megan Cunningham is the founder and CEO of Magnet Media, a creative studio that uses brand storytelling and data to drive business results for some of the top brands in the world. She says brand storytelling has the potential to do great things for marketers and the products, services, and organizations they represent.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As we’ve seen, the pandemic has changed just about everything; the way we live, the way we communicate, and no doubt the way we work. Transformational change is taking place at work and it will continue for the foreseeable future. And at the center of the changes: People. How can employers create a new work environment that attracts, retains, and satisfies the best people? One organization has its finger on the pulse of the evolution of work - EY. The global organization recently conducted a study that included over 1000 business leaders who shared their strategies to reimagine work. In addition, EY surveyed over 16,000 employees worldwide. The result: A report titled “Work Reimagined - How are companies redefining work with humans at the center.” Jennifer Engelhardt is a principle at EY. She joins us to discuss EY’s Work Reimagined report, and the implications and opportunities that come along with a new work environment.  Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

For those who’ve spent years in the military, or intelligence community, transitioning to the private sector (or any sector) can be daunting. That’s why William & Mary, and its Center for Military Transition has created a unique two-week on campus program to be held in June called Flourishing Through Life’s Transitions. Designed to be a transformational experience, the program will train veterans and members of the intelligence community to transition to civilian positions while flourishing in their lives and careers. It’s a transition program like no other. Two of the program’s faculty leaders join us today to talk about this unique program. Dr. Kelly Crace is the Director of the Center for Mindfulness and Authentic Excellence at William & Mary. David Long is a veteran and professor at the William & Mary School of Business where he teaches organizational behavior. They join us to discuss flourishing through life’s transitions, what makes the program special, and how it will prepare each participant to be successful during the transition and beyond. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

There is no one path to a leadership position; some people are asked to lead, some are assigned. For others, leadership is a goal. At an early age, Brad Martin sought leadership roles. As a 20 year old, with no political experience, he ran for public office and became the youngest person ever elected to the Tennessee House of Representatives where he served for five terms. Later he turned to business where he became the CEO of Saks Fifth Avenue and its predecessor firm for nearly 20 years. During his tenure, the value of the company’s stock increased more than 12-fold. Martin’s leadership journey also took him to higher education where he served as interim president of the University of Memphis - his alma mater. He’s currently chairman of RBM Ventures and CEO of the Riverview Acquisition Company. He visited the William & Mary School of Business last month as part of the 10th Annual McGlothlin Leadership Forum. He joins us to discuss leadership, his experience, and the attributes he says are critical to being a successful leader. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

In today’s highly competitive environment, the best businesses, organizations, and professionals create value. How and for whom may differ somewhat, but the outcome’s the same: Creating value helps you succeed. The target may be customers and organizations, stakeholders or others, but the goal is fairly consistent across sectors. Creating value often means delivering an outcome the client seeks. One that leads to a benefit. Quimby Kaizer knows all about creating value, she’s a consultant and principle at KPMG. Over the course of her 25 year career in consulting, she’s learned that value does not manage itself. It’s deliberate. She visited the William & Mary School of Business recently as a guest speaker in an undergraduate consulting class, afterward she joined us on the podcast to talk about creating value and the necessary steps involved, such as presenting a fresh picture of the problem, defining value, and nailing down the goal. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Leadership is tough. For that matter, just about every job today is tough; the hours, the effort, the competition, the people, the pandemic. Success today requires a certain level of mental and physical fitness. As a result, exercise is key. And while it’s important, it can be challenging to find the time to work out regularly. If you’re ever in need of some motivation, look to Strauss Zelinick - the Chairman and CEO of Take-Two Interactive Software, and founder of the private equity firm Zelnick Media Capital. A successful leader, entrepreneur, and executive, he’s in his 60s and he’s often called “America’s Fittest CEO.” He’s the author of “Becoming Ageless: The Four Secrets to Looking and Feeling Younger Than Ever.” Zelnick believes that if he can do it, you can do it. He visited the William & Mary School of Business last month as part of the 10th Annual McGlothlin Leadership Forum. He joins us on the podcast to discuss the connection between success and fitness. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Virtually every leader has been faced with a turnaround situation - bringing a failing organization back to its former successful state. Or finding a high-quality solution to a problem that can no longer continue. A new leader is brought in to direct the turnaround situation in some instances. In other cases, the current leadership team is expected to get things back on track. And most often sooner rather than later. Because turnarounds are challenging, complex, and often situation-dependent, each one is unique. But all turnarounds have one thing common: They require effective leadership. As Rosabeth Moss Kantor wrote in Harvard Business Review, “turnarounds are where leadership matters most.” Kim Lopdrup knows how to lead turnarounds. He successfully faced a number of them in his career at Red Lobster, where he served as CEO for 14 years across two different stints before retiring this past summer. Under his watch, Red Lobster has more than exceeded expectations through the pandemic. He joins us today to talk about the elements of successful turnarounds, including communicating with employees, believing in the plan, and getting it done quickly. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

What does your CEO think about marketing? Or if you’re the CEO, what do YOU think about marketing? The way CEOs position marketing and the way they partner with the Chief Marketing Officer has a huge effect on results and the bottom line. Unfortunately, though, for many CEOs, marketing is nothing more than a source of frustration. In some cases, the marketing team has overpromised and under delivered. In other cases, the leader struggles with the investment marketing requires. Whatever the case, it can be disappointing to the CEO. But it doesn’t have to be that way. The CEO and CMO can be close partners, working together to generate positive results. Atul Minocha is a partner at Chief Outsiders, a marketing consulting firm. He’s also the author of “Lies, Damned Lies & Marketing,” a book recognized by Inc Magazine as one of 8 books to sharpen your strategic thinking. He says with help, CEOs can understand the benefits of marketing by partnering with their CMO and utilizing their dollars for real results. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Every year over 200,000 US military personnel separate from active duty. Transitioning servicemen and women cite a number of reasons and motivations for their departures. For example, they may be retirement eligible, others have completed their service agreements, some are seeking a career change. For others, the move is related to family. Whatever the reason, transitioning from the military to the civilian world is challenging. According to militarytransition.org, about half of all veterans say their transition was more difficult than expected. Not surprising when you consider their entire world, in essence, changed. JD Due is the Executive Director of the Center for Military Transition at William & Mary. The center is located in the William & Mary School of Business and was created to help active duty and veteran students at the university successfully navigate their transitions. He joins us today to discuss military transitions, the importance of networking, and how a successful transition includes patience, and a plan. If you are a professional who would like a non-degree executive education, or you would like to learn more about leadership and business, visit us at http://www.wmleadership.com.

In the last decade, the interest in Diversity & Inclusion has grown significantly at companies and organizations. For the most part D&I has been accepted: It’s seen as a positive contributor to employee engagement, employee retention, company culture, and a healthy bottom line. While D&I has become mainstream, not every organization has it figured out. For some, Diversity & Inclusion efforts are simply transactional - a series of workshops or lectures delivered by a vendor. Our guest today says it needs to be transformative in order to make a real difference. In other words, D&I vocabulary and knowledge should be shared among all employees and leaders as a supportive and inclusive culture organically grows. Phil Wagner is a Clinical Assistant Professor of Management Communication at William & Mary School of Business. He teaches communication and D&I to undergraduate and graduate business students in addition to working professionals. He says, while considerable progress has been made in the D&I space, there are still opportunities for professionals, leaders, and organizations to be more effective. Building upon other D&I experts’ work, particularly Jennifer Brown’s How to be an Inclusive Leader, Aiko Bethea’s work on transactional vs. transformational D&I leadership, and Brene Brown’s Dare to Lead, this discussion focuses on practical takeaways that leaders can employ to demonstrate their commitment to inclusion. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The annual employee review. The performance evaluation. The employee appraisal. Whatever you call it, in many organizations, the process of evaluating employee performance is often ineffective. In many instances, the evaluations do little to help the employee, the supervisor, or the organization. Among other things, employees are rarely satisfied with the score they receive, and they find it challenging to write a self-evaluation when they know it may be tied to their future compensation. And while evaluations and appraisals have not evolved significantly over the years, working professionals have. They seek feedback, coaching, and support. And may professionals want to perform better and feel better about their work. Knowing that, the old evaluation system is changing. Christopher Lee is a long-time Human Resources professional and leader. He’s the Chief Human Resources Officer at William & Mary, and the author of “Performance Conversations.” He joins us today to explain how conversations and questions can be used to coach employees, improve productivity, and boost confidence all without appraisals. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

For years, student athletes competing at colleges and universities governed by the NCAA were considered to be “amateur athletes.” That amateur status meant they were prohibited from making money using their name, image, and likeness. Well that changed recently thanks to the NCAA’s Name Image and Likeness policy, known as the NIL Policy. Now, any person, business, or organization can pay a college athlete fair market value to endorse or represent them. For example, athletes can now be paid for personal appearances or for mentioning a business on their social media feeds. In the weeks since the new policy went into effect, stories of athletes signing deals have popped up all across the country. Two leaders in William & Mary’s athletic department join us today to discuss the changes. Jeremy Martin spent the last 10 months as Interim Athletics Director. Kevin Dwan is Senior Associate Athletics Director for External Operations for Revenue Generation and Brand Management. They join us to discuss NIL, what it all means, and what lies ahead. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

If you’ve tried to purchase new furniture recently, or chlorine for a pool, or even certain makes and models of new cars, you may have been told you’ll have to wait several weeks - possibly several months before the product is back in stock. Items from lumber to clothing to electronics have been difficult to find in recent months. The reason is often tied to the supply chain, which has been adversely affected throughout the pandemic, forcing consumers to wait until their new purchases arrive. Ram Ganeshan is a Professor of Operations and Information Systems Management at William & Mary School of Business. He teaches supply chain management and digital strategies courses. His research and consulting interests include supply chain management and logistics strategy. Professor Ganeshan says the shortages we see now are the results of decades-long developments in supply chains, and the pandemic simply tipped it over the edge. He joins us today to discuss supply chains, their complexity, and why the shortages are happening. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Of the many sectors and industries affected by the pandemic, one in particular has caught the attention of consumers, buyers, sellers, and investors: The US housing market. Mortgage rates, prices, labor, supply, demand - they’ve all changed over the past few months, making the housing market one of the most interesting to follow. Saying the market is “hot” in some areas is a major understatement. Houses are selling quickly in many regions, often for well above the listing price. In some cases, buyers are doing whatever it takes to secure the property, like foregoing home inspections and making all-cash offers. But while we hear about the hot markets in many parts of the country, that’s not the case in every region and city. Mike Seiler is a Professor of Real Estate and Finance at William & Mary School of Business. He joins us today to talk about the US housing market, how it differs from region to region and where things might end up in the months ahead. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The masks are coming off, we’re gathering with family and friends, and many people are making plans for a much needed and well-deserved summer vacation. Whether you’re heading to the beach, the mountains, or the in-laws, if you’re looking for the right book to take along we have the right person who has several recommendations in terms of good reads for your summer getaway. Anna Milholland is the business librarian at the McLeod Library at William & Mary School of Business. She oversees the Library, its databases, books and publications, and works closely with students and faculty. We invited her to join us today to share the titles of six books she thinks you’ll want to consider for your summer vacation. Some on the list are new, some not so new, some are fairly easy reads while others may be challenging. But each book on the list is relevant, interesting, and thought provoking. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s graduation season, and if there’s a class that deserves to be celebrated, it’s the class of 2021. This group experienced higher education like no one before them. Most of these new grads began school before the pandemic when college campuses operated mostly in a face-to-face environment. Then the pandemic forced schools to quickly shift to virtual learning, and eventually for some schools a mix of virtual and in-person instruction. Things were different on campuses, and for many students things were challenging. The class of 2021 was forced to be flexible and resilient. Micah West is a member of the MBA class of 2021 at William & Mary. A BYU graduate, he entered the MBA program after working in digital marketing and e-commerce for organizations like eBay, overstock.com, and Dress Barn. In addition to being a full time grad student, he’s a husband and father of four school-age daughters. He joins us today to talk about the class of 2021, its experiences, and the lessons it’ll take away from attending school during a pandemic. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

College Admissions. Like many other sectors, it has seen significant disruption this past year. Admissions offices across the United States are in the midst of a cycle the likes of which they’d never seen. First, COVID-19 hit which kept college-bound high school students from visiting campuses. Then, some high schools moved from letter grades to pass/fail grades. Then, many colleges and universities waived the required SAT and ACT. Those events and others have changed the admissions landscape considerably this year. As a result, some schools like William & Mary have seen significant increases in applications while others experienced dramatic drops. Henry Broaddus is Vice President for Strategic Initiatives and Public Affairs at William & Mary. He spent over a decade in the admissions profession at Dartmouth and William & Mary. Now admissions and financial aid are a part of his leadership portfolio. He joins us today to talk about the pandemic’s effect on high school students, their families, and college admissions here at William & Mary and across the country. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Since last March, businesses, organizations and professionals worldwide have made continuous changes in order to compete in the environment caused by COVID-19. Many important elements of business and leadership were put on the back burner this past year in some organizations. Training and professional development, performance evaluations, coaching and other programs were among those often pushed aside as organizations dealt with new hurdles and opportunities. As we get closer to what will hopefully be the end of this chapter, it’s time to think about the post-pandemic world and what it means for your organization, and for you as a leader. Tim Murray has some thoughts on the subject. After a successful tenure as CEO of Aluminium Bahrain, also knows as Alba, Murray’s been focused on leadership after the pandemic. He says some aspects will be different in the post-COVID world, and some will remain the same. Whatever happens, he says it’s important to think about it now. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

If you’re familiar with college athletics, then you’re familiar with the term “walk-on.” Walk-ons are college athletes who, unlike many of their teammates, were not recruited by the coaching staff. They had to try out to make the team. And, unlike many of their teammates, walk-ons do not receive scholarships to be a part of the team. Yet virtually all college sports teams at all levels have walk-ons on their rosters. Most coaches will agree that walk-ons are a special breed. They work extremely hard, they’re focused, they tend to persevere, resilience is a part of their DNA, and the spotlight doesn’t matter much to them. As a result, they not only make the team, but in many cases they make the team better. Our guest today says the pattern of behavior adopted by walk-ons in college athletics can also be adopted by professionals. And he has several examples from a variety of sectors to back up his claim. Jim Roddy is a former college basketball walk-on and author of “The Walk-On Method.” He joins us today to discuss his blueprint for professional success. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

After a year of social distancing, virtual meetings and home schooling, people are ready to shed their masks and get back to life as we knew it before we were introduced to COVID-19. As the weather improves and we see family, friends, and colleagues receiving vaccinations, people are finally seeing light at the end of the tunnel. As we record this episode of the podcast, the CDC reports 11% of American adults have received both coronavirus vaccine doses. And two million doses a day are being administered. Rajiv Kohli is the John N. Dalton Professor of Business at William & Mary. He’s a leading scholar in health information technology and a healthcare expert. For over 15 years, he’s worked and consulted with several top healthcare organizations. Kohli says we’re getting there, faster than many experts originally predicted. And as events continue to move in a positive direction, there are many things to think about before COVID-19 is in our rearview mirror. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

When the pandemic first took over the United States last March, two William & Mary MBA students decided to use their talents to help others, Cara Simpson and Vicki Harrington quickly founded the CrimDell Small Business Network, named after a popular landmark on the William & Mary campus. They formed a partnership with the Hampton Roads Small Business Development Center, then began offering free strategic business advising to small businesses in the greater Williamsburg area affected by the pandemic. Over 60 classmates joined in to serve as business analysts. Professors and leadership coaches at William & Mary’s business schools stepped up. The school’s graduate career management center got involved. In less than a year, the organization has spent over 1500 hours helping 50 small businesses navigate the pandemic. Most of the business are women-, veterans-, or disability-owned enterprises. Simpson and Harrington join us today to talk about the success of the CrimDell Small Business Network, the lessons they’ve learned, and how utilizing your strengths can help others. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

For some CEOs and leaders, getting pulled in countless directions each day is par for the course. Many leaders feel they have to be involved in all aspects of their business. When that happens, they end up spending valuable time, effort, and focus on low priority items and low priority decisions. Before they know it, they’re overworked and burned out. And they fail to move the organization forward. Trey Taylor says instead of doing everything, leaders should focus on the right things. Taylor’s the Managing Director of trinity | blue, a consultancy that helps C-Suite leaders succeed. He’s also the author of “A CEO Only Does Three Things: Finding your focus in the C-Suite.” In the book, Taylor shares his three pillars of business: Culture, people, and numbers. He says when leaders embrace the three pillars, they create fulfilled and efficient professional lives. They end up focusing on the work they love, and they avoid CEO burnout. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

There are few things in life more stressful than being out of work. Mid- to late-career professionals face an especially difficult challenge. The unemployment rate for older professionals is more than three times the national average. And as this group exits the workforce due to downsizing, COVID-19, or termination, it takes them twice as long as others to get hired, and often for less money than they had been making. The picture for unemployed workers over 50 is not pretty. But rather than blame the market or age discrimination, our guest today says “look in the mirror.” Fawn Germer is the best-selling author of nine books, including her latest, “Coming Back: How to win the job you want when you’ve lost the job you need.” She says many experienced professionals have not kept up with technology, the skills needed today, social media, and the overall pace of change. She says older workers want to come back, but they don’t always know how. She shares her advice with us today. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Imagine a world without e-mail. While that’s not likely anytime soon, the way e-mail looks and the way we use it is changing. The days of video e-mail have arrived. Everyone’s familiar with the negative aspects of traditional e-mail: It leads to overloaded inboxes, there’s too much back-and-forth, writing and replying take up a great deal of our time. But beyond that, e-mail and websites that rely on the written word are “low touch,” and the intent is sometimes misinterpreted. David Jay is out to change that. He’s the Founder and CEO of Warm Welcome, a company that helps professionals and organizations change the way they use e-mail and the online written word and instead use video to form better relationships with customers and prospective customers - which has a positive effect on the bottom line. He joins us today to discuss the downside of using traditional text, and the upside of replacing it with video. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

There’s no doubt the pandemic has had a significant economic impact on the people of the United States and the world. Since March, many individuals and families have experienced a reduction in employment, and a loss of income. People of all ages have been affected. The news isn’t all bad, though. For example, in the second quarter of 2020 credit card balances in the US declined considerably. The percentage of delinquent loans also declined in most consumer debt markets. And while you can’t dictate what the financial picture will look like in the new year, you can be a good steward of your money by embracing quality personal finance principles. Jen Lee is an attorney who helps her clients with debt and credit strategy. She joins us today with tips for everyone - from the young professional, to the retiree, to everyone in-between. She’ll fill us in on savings, 401(k)s, managing debt, and the elephant in the room. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

If you like television and movies, you’re familiar with Michael B. Jordan, Donald Glover, Taraji P. Henson, and Idris Elba. They’re among the biggest actors in the business. They’re also people of color who are represented by a new management firm called M88 - an organization that represents actors, directors, writers, and producers of color, and focuses on inclusive storytelling. One of the two men who created M88 is Phillip Sun, a William & Mary graduate who - after earning his Bachelor’s Degree in International Relations - went to Los Angeles. He started as a gopher on a movie set, then got a job in the mail room at the William Morris Agency where he later became a talent agent, and eventually the company’s first Asian-American male partner. Now, he’s changing the face of Hollywood by approaching diversity, inclusion, culture, and storytelling in a new way. He joins us today to discuss his journey from William & Mary student to popular culture influencer. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Since the start of the pandemic, our workdays have changed. We’re working longer, and attending more meetings. Look at your calendar, you’re likely to see a never-ending list of meetings. And most of those meetings are taking place virtually: On Zoom, Teams, WebEx, Skype, and other vehicles. That virtual world requires a particular set of skills. Communicating on camera is different than doing so in a face-to-face environment. If you communicate poorly on video, your brand, credibility, and reputation can be adversely affected. If you embrace video communication, your leadership, presence, and influence can improve. Kim Foley is a communication consultant. She works with Fortune 500 companies and professionals from a variety of sectors helping them communicate more effectively on video. She’s the author of “Virtual Meetings with Power and Presence: The Ultimate Guide to Online Meetings.” She joins us today to discuss how you can communicate effectively in your virtual meetings. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s been eight months since COVID-19 began to change our world, and during that time some leaders, professionals, and organizations have been quite successful in launching new ventures, serving customers differently, and finding new sources of revenue. But for others, the pandemic has been more of a challenge. It’s stifled their creativity and their ability to move forward. The uncertainty and fear of the unknown has caused them to spin their wheels. Our guest today says if you are struggling, there are answers. He says entrepreneurs and the traits and mindsets that make up entrepreneurial thinking can serve as a guide to success during the pandemic. Graham Henshaw is the Executive Director of the Alan B. Miller Entrepreneurship Center at William & Mary’s School of Business. He joins us today to discuss the elements of entrepreneurial thinking you can leverage during the pandemic. Elements like Opportunity/Discovery, tolerance for ambiguity, and improvisation. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The consequences of COVID-19 have been numerous. Some have been positive, some negative, and some have been eye-opening. Like the news that hundreds of thousands of women are leaving the workforce. In fact, leaving at four times the rate as men. Some of the departures are due to layoffs in hard hit sectors like hospitality and retail, but that’s not the driver behind the numbers. In many cases, women are leaving to homeschool their children and serve as care givers. The fallout has the potential to be felt for years that erases some of the gains made by women in the workplace in recent years. In addition, organizations are at risk of losing women in leadership roles. Jane Stevenson is Global Leader for CEO Succession, and Vice Chairman, Board and CEO Services for the global organizational consulting firm Korn Ferry. She joins us today to discuss why women are leaving the workforce and what organizations can do about it. Learn how the Raymond A. Mason School of Business at William and Mary can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening

According to a recently released report by McKinsey, jobs will most likely change following the pandemic. The report says the adoption of automation and digitization will accelerate. Demand for contract and remote workers will increase as well. Thanks to COVID-19, the way we look for a new job is changing too. In person, face-to-face interviews have moved to video. Traditional networking is now mostly online. But those changes don’t mean you should put your job search on hold. Some of the tactics we’ve used in the past continue to be effective while some new approaches are also working. Brett Alpert is Associate Dean for Career Services and the Executive Director of the Graduate Career Management Center at the William & Mary School of Business. He and his team, among other things, offer comprehensive career planning assistance to students while working closely with employers. He joins us on the podcast to talk about the ways job seekers are finding success during the pandemic. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s been six months since COVID-19 began to change life dramatically in the US and across the world. And as we move into the fall, that change continues, and the amount of uncertainty seems to be growing. Along with it comes ambiguity, disruption, and other elements human beings generally dislike. All of those factors lead to what our guest today calls “chronic too much-ness.” For many people today, just “hanging in there” is a real challenge. But there are ways to not only hang tough, but to avoid burnout, and to even flourish during the pandemic. Dr. Kelly Crace is a licensed psychologist. He’s Associate Vice President for Health and Wellness at William & Mary. He’s the co-author of Authentic Excellence: Flourishing and Resilience in a Relentless World. He joins us today to discuss five mindful strategies you can adopt to avoid burnout and thrive during the pandemic. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

You have control regarding the way you’re perceived and positioned by others. Your personal brand tells people what you offer and how you’re different from - and better than - your competition. In recent years, thanks in part to the continuously growing world of social and digital media, building and especially promoting your personal brand has become easier than ever before. But with COVID-19, the personal branding landscape has changed somewhat. Our guest says the changes bring new opportunities to build your brand. Dawn Edmiston is a Professor of Marketing at William & Mary’s Raymond A. Mason School of Business. She helps professionals and students create and promote their personal brands. She joins us on the podcast today to talk about personal branding, your value proposition, and how social media can help you build your brand in the era of COVID-19. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Seventy percent of all businesses fail to survive past the first generation of business owners. One reason for the failures is the lack of succession plan. Our guest today says not only should family and closely held businesses have succession plans, but creating one greatly increases the odds of a successful leadership handoff and a bright future for the business. Brad Franc is the author of “The Succession Solution: The Strategic Guide to Business Transition.” He’s an attorney, entrepreneur, and business strategist who has helped countless businesses make positive leadership transitions. He joins us today to talk about succession planning and the system he created that guides businesses through this important step. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s been over a week since the death of George Floyd in Minneapolis. Protests and demonstrations have taken place in cities across America. Business leaders and CEOs have responded in different ways. For example, the CEOs of Target, Wal-Mart, Microsoft, Lowe’s, Apple, and Google were among the first CEOs to speak out following the nation-wide civil unrest. Other CEOs have remained silent. How should business leaders and CEOs respond? What roles and responsibilities does the CEO have in this case? We asked two of our colleagues from the William & Mary School of Business to share their expertise. First, Professor Bob Williams. He’s a former longtime business leader and executive who now teaches leadership. Second, Brian Baines. He’s the business school’s senior Human Resources partner - the Chief H.R. Officer. They join us to share their experience and thoughts regarding the ways CEOs should respond in difficult times. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

After several weeks of social distancing, virtual meetings, and shelter in place, most people are ready to go back: Back to work, back to their favorite restaurant, and back to normal. While we’re ready, we don’t know how long it will take, and what it will take before we can return to normal. Rajiv Kohli is the John N. Dalton Professor of Business at William & Mary. He’s a leading scholar in health information technology and a healthcare expert. For over 15 years he’s worked and consulted with several healthcare organizations.  Kohli says before we can return to our pre-pandemic lives, certain events must take place. He joins us on the podcast to discuss what needs to happen in order for us to return to life as we knew it. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Everywhere you turn, you’re hearing and reading more about coronavirus: Testing kits, the number of cases, quarantines, the effects to the economy and the stock market, universities and schools going online, people working from home. It’s clearly the top-of-mind issue, and new territory for everyone. Managing your thoughts and emotions during this unprecedented disruption will have a great effect on your attitude, outlook, and overall mental health. Dr. Kelly Crace is a licensed psychologist. He’s Associate Vice President for Health and Wellness and Director of the Center for Mindfulness and Authentic Excellence at William & Mary. He joins us today to explain how you can not only manage but flourish in this time of change. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

SAIC - it’s a premiere technology integrator headquartered in northern Virginia. The organization solves the nation’s most complex modernization and readiness challenges across several markets including defense, space, federal, civilian, and intelligence. Josh Jackson is Executive Vice President and General Manager for SAIC’s Solutions and Technology Group. He leads 3,000 of the organization’s 23,000 employees. In his almost 20 years with SAIC, Jackson’s had some interesting leadership experiences. He visited William & Mary and met with business school students last month. Afterwards he joined us to share his thoughts on leadership, strategy, and how to hire professionals who possess character, competence, and grit. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

According to the Bureau of Labor Statistics, the average professional changes jobs 10-15 times during his or her career. For most people, that means changing employers too. But for others, like Phil Tuning, the changes occur within the same organization, and they often lead to a terrific career and organizational success. For 20 years, Tuning worked for John Deere where he held a variety of leadership roles in the US and abroad. In his most recent position, he was President of John Deere Financial Canada. Throughout Tuning’s tenure at John Deere, he adopted strategies that helped him successfully move from one opportunity to the next while reaching or exceeding team goals. He joins us today to discuss those strategies; including the Say-Do Ratio, Just Say Yes, and Perform and Connect. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Do you like your job? Does it make you happy? Despite a good economy and low unemployment, a number of recent studies by organizations such as Gallup, Deloitte, and others state “the majority of people in America and the world do not like their jobs. The majority are not engaged at work.” There are a number of reasons for being unengaged: A bad boss, a low salary, poor company culture, and the list goes on… But our guest today says if you’re unhappy at work you can do something about it. In fact, he says you can find joy in your work. Dr. Kelly Crace is a licensed psychologist. He’s Associate Vice President for Health and Wellness and Director of the Center for Mindfulness and Authentic Excellence at William & Mary. He joins us on the podcast today to share the four steps that help you cultivate joy in your work. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Your office, or physical workspace: It has an effect on your attitude, your outlook, and your performance. That’s why companies and organizations turn to workplace strategists to help them design a space or facility that promotes excellence, collaboration, and wellness. Andrea Sarate is the Senior Director of Workplace Strategy for Colliers International - a commercial real estate brokerage firm. For 10 years, she’s helped organizations get the most out of their physical space. She joins us on the podcast today to talk about workplace strategy, how it ties to productivity, and how the right work environment can lead to happy employees and a healthy bottom line. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

She’s an entrepreneur, an athlete, coach, teacher, scholar, and listener, and she’s at the helm of America’s second oldest university. Katherine Rowe became President of William & Mary in the summer of 2018 - the first woman to serve in that role in the university’s 325-year history. Since her arrival, Rowe’s been focused on making William & Mary a university that thrives amid rapid change. One that successfully serves people and organizations for the long haul. She joins us on the podcast today to talk about life as a university president, the importance of cross training, and how public liberal arts and science universities are preparing the next generation of innovative leaders. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

A new year. A fresh start. For many professionals, it signals a new beginning, such as seeking a new job or promotion. For others, it’s a time to set goals. Goals that can make the upcoming year your best year ever. Sarah Levitt is a leadership coach. She works with CEOs and executives of Fortune 1000 companies and senior leadership teams. In addition, through her Making Magnificence Project, she’s met with top leaders to capture their leadership and success journeys. She joins us on the podcast today to share with us what she shares with senior leaders: The importance of presence, influence, authenticity, and how to make the year ahead a great one. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

With communication going for you, anything is possible. Without it, nothing is possible, no matter how talented and ambitious you may be. That passage comes from “Positioning,” the classic marketing book. And while it’s been decades since the book was first published, those words about the importance of communication are more relevant than ever. Neal Batra is a consultant with Deloitte. He’s a Principle in Deloitte’s Life Sciences and Healthcare practice. Much of his work as a consultant revolves around effective communication. During a recent visit to William & Mary, Batra talked with MBA students about communication and how to become an outstanding other-centric communicator. Afterwards he sat down with us. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Americans like their prescription drugs. According to WebMD, the number of prescriptions filled for Americans rose 85% between 1997 and 2016. That’s four times the population growth during that same period. While many Americans count on their prescription drugs, many also have an unfavorable opinion of the pharmaceutical industry. John Osborn is a senior advisor with the Washington office of the international law firm Hogan Lovells. He spent over 20 years with leading life sciences and healthcare companies. Osborn recently visited William & Mary as a guest of the Schroeder Center for Health Policy. He spoke with students about the pharmaceutical industry, drug pricing, and health policy issues. Afterwards, he spoke with us. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The Securities and Exchange Commission was established eighty-five years ago to regulate the commerce in stocks, bonds, and other securities. The mission of the SEC is three-fold: To protect investors, to maintain fair, orderly, and efficient markets, and to facilitate capital formation. The SEC is led by five commissioners, each nominated by the President of the United States, with consent by the U.S. Senate. Hester Peirce is one of the commissioners. Peirce recently visited the William and Mary Law School as a guest of the Center for the study of Law and Markets. Before speaking with students, she sat down with us to discuss the SEC, her role as commissioner, leader, and communicator, and how she became known as Crypto-Mom. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

If you were with us for our last episode, you hear the story of entrepreneur Anshuman Vohra and how he founded Bulldog Gin which became the fourth best-selling gin in the world. After selling Bulldog Gin in 2017, Vohra was trying to write the next chapter of his entrepreneurial life. That chapter is on its way to a happy ending. Today on the podcast, we share the second of a two-part conversation with Vohra. He tells us about the events that led to his new venture - a premium certified organic beverage called Halo Sport. He also shares lessons learned and advice for other entrepreneurs. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

He’s an entrepreneur with an interesting story that has a successful outcome. Anshuman Vohra founded Bulldog Gin. As CEO, he quickly took it from startup to the fourth best-selling gin in the world, and the fastest growing gin. Bulldog is distributed in over 100 countries. An agreement in 2017 led to an eventual sale of the brand, but that’s not the end of Vohra’s entrepreneurial story. After the sale of Bulldog Gin, he has moved on to disrupt the world of sports drinks and hydration by creating and launching another new product: A premium certified-organic beverage called Halo Sport. Vohra joins us on the podcast to talk about his entrepreneurial journey. Today we’ll hear part 1 of his story as he tells us about Bulldog Gin. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Virtual Reality. While many of us think of video games when we hear the term, VR has evolved, especially in terms of its use in the workplace where its impact on productivity is significant. Organizations and sectors employ virtual reality to, among other things, improve peoples’ mental, physical, and financial health. While VR is helping employees, it’s having a positive effect on the bottom line, too. Two professionals on the leading edge of virtual reality join us on the podcast today. Jennifer Engelhardt is a Principal with EY, and Scott Troxell is CEO of Virtuous Reality. They’re with us today to talk about the ways virtual reality is becoming commonplace at work and beyond. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

According to Forbes, she’s one of the world’s 100 Most Powerful Women. She’s been named to the 100 Most Influential CMOs list, and she’s a member of PR Weeks’ Top 20 Most Influential Communicators. She’s Beth Comstock, most known for her almost three decades at GE where she served as Chief Marketing Officer and later Vice Chair of Innovation. Her latest project is her award-winning book “Imagine It Forward: Courage, Creativity and the Power of Change.” Comstock visited William & Mary in late August where she was the featured speaker at the school’s annual opening convocation. During her visit to campus, she sat down with us to discuss effective communication, leadership, and the power of change. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

We’ve all been there. At various points in life, everyone faces a major problem or tragedy. A life-threatening illness, a significant other dies, or a job is eliminated. Whatever the specifics, it’s next to impossible to go through life without facing major setbacks or trauma. Dealing with that requires resilience. Margaret Liptay is a certified leadership coach. She partners with leaders, CEOs and executives to help them become more effective in their roles, and a quality necessary for success is resilience. She joins us on the podcast today to discuss resilience, why it’s important, and how you can become more resilient in your work and profession lives. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

While many professionals become successful by focusing on one business or one sector, Todd Boehly has taken another route to success. He seems to be into everything: An entrepreneur, philanthropist, businessman, and investor. Boehly’s been active in a variety of sectors including media, professional sports, insurance, real estate development, and entertainment to name a few. He’s involved in organizations like the Los Angeles Dodgers, Pizza Hut, and Dick Clark productions. Boehly’s the co-founder, chairman, and CEO of Eldridge Industries, a private investment firm founded in 2015. He recently visited William & Mary to take part in the annual Women’s Stock Pitch and Leadership Summit. He took a break from the event to sit down with us to talk about his experience building businesses, his investment philosophy, and how he sees parallels between leadership, business, and baseball. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

“The Conqueror.” It’s an inspirational documentary film about Jerome Conquest of Philadelphia. The death of his friend at the age of 17 inspired Conquest to stop fighting in the streets and instead fight in the boxing ring. The documentary follows Conquest between his day job as a maintenance worker and his evenings as a boxer. Bradford Downs is the producer of the award-winning documentary, but he’s not like most producers. While production was taking place, he was pursuing his MBA full-time at William & Mary. He graduated in May. Downs joins us on the podcast today to talk about “The Conqueror,” documentary filmmaking, and the commonalities between business and telling great stories. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As members of the Class of 2019 from colleges and universities across the world make the transition from student to professional, many of them have questions about job, career and success. Ann Benjamin has some answers. Benjamin is a private investor and philanthropist. She spent 34 years in the investment management business. She was a keynote speaker at the 2019 Women’s Stock Pitch and Leadership Summit - an event that bring some of the world’s best undergraduate students to William and Mary for a weekend. After speaking to the attendees, she sat down with us and shared her three-step formula for success: Passion, advocacy, and initiative. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

How do you get your daily news? We have more options today than ever before: Apps, social media, podcasts, websites, feeds, newsletters and more. As new media continues to take over the news landscape, some traditional media - like magazines and newspapers are struggling. According to a Knight Foundation report released in April, one medium around for more than 60 years is the go-to news source for Americans: Local television news. Mark Kurtz is News Director at WAVY-TV in Norfolk, Virginia, a top 50 market. He joins us on the podcast today to talk about local TV news, how it’s changing, and why people continue to choose it as their source for news. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Shawn Boyer is a successful entrepreneur. He was the founder and CEO of Snagajob - America’s largest hourly employment network for job seekers and employers. He also founded and serves as the CEO of GoHappy, a social messaging platform for private groups that focuses on positive sharing and collaboration. For Boyer, being an entrepreneur often means identifying an unmet need. His approach to entrepreneurship is methodical - he took similar approaches and steps to launching both Snagajob and GoHappy. And it’s a formula you can adopt. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

If you lead a team, whether it’s a team of two or twenty-two, you know leadership is challenging work. Well imagine leading a team of tens of thousands of people spread across the world. Kelly Grier is US Chairman and Managing Partner and America’s Managing Partner for EY. She leads over 70,000 professionals in 31 countries with annual revenue of $15.6 billion. She’s been with EY for 28 years. Grier recently visited William & Mary where she spoke at the annual Women’s Stock Pitch and Leadership Summit. She took time to sit down with us and she shared her thoughts on leadership, advice for young professionals, and how EY creates and maintains its special culture. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Life and career on Wall Street. It has changed considerably since the days of power ties, suspenders, and slicked back hair. As the world and business continuously evolve, so do the firms and jobs on Wall Street. The number of business school grads pursuing jobs there has dropped compared to years’ past. But, graduates with other degrees and experiences are now employed by Wall Street firms. Matt Siano is Managing Director, General Counsel at Two Sigma Investments, a New York-based hedge fund. He also serves as an adjunct professor at William & Mary’s Raymond A. Mason School of Business. Siano was here on campus for the recent Women’s Stock Pitch and Leadership summit. And while here, he talked with us about his life on Wall Street, how Wall Street has changed, and where it’s headed. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s difficult to put one label on Thomas Tull - he’s an entrepreneur. He’s the founder of Legendary Entertainment, the maker of blockbuster movies. He’s part-owner of the Pittsburgh Steelers, and he’s an innovator. Tull is the Founder and CEO of Tulco, an operating company that transforms existing businesses by bringing in great management teams and technology. He recently visited with students at William & Mary’s School of Business. Afterwards, he sat down with us to talk about the intersection of machine learning and human interface. When to listen, and when not to listen, and how to have a job and career you love. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

While a traditional professional goes to the office every day, other professionals work from home, often alone and isolated. Those working from home have an alternative: Coworking. By next year, over two million professionals around the world will go to work in shared offices or workspaces where they work independently. Amenities in coworking spaces include office space, conference rooms, private telephone rooms and other necessities professionals seek. Lisa DeNoia and Jeff Werby launched 1701 - a coworking, meeting, and event space in Virginia Beach, Virginia, and it has quickly caught on. They join us today to discuss coworking, the types of professionals it attracts, and how it’s grown from a simple workspace to a collaborative community. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As thousands of new college graduates begin their careers this summer, many hope they can find a successful professional whom they can emulate. For young business women, Kathrine Kimball has proven to be a popular role model. Kimball began her career in transfer pricing in 1993. Since then, she has advised clients all over the world as she worked for Deloitte, EY and CRA. Just last year she founded Aptis Global. Less than 12 months later, the International Tax Revue named it Best Newcomer Firm of the Year. In March, Kimball visited William & Mary for the Women’s Stock Pitch Competition and Leadership Summit, hosted by the business school and the Bowley Center for Excellence in Finance. After interacting with students there, she sat down with us to talk about her career and, among other things, the importance of re-inventing yourself, handling difficult situations, and mentoring and helping others. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Artificial intelligence may become one of the most important and transformational technologies of our time. AI can affect just about every aspect of business; including leadership, results and the bottom line, hiring, retention and culture, decision making, and innovation. While we see and hear a great deal about artificial intelligence, for many professionals, the topic remains somewhat of a mystery. Jennifer Engelhard knows the ins and outs of AI. She’s a partner at IBM Global Business Services and spent years in the life sciences space where, thanks to AI, some amazing breakthroughs are occurring regarding therapies, patient care, and cures. We sat down with Engelhardt last week where she explained artificial intelligence, how organizations can embrace it, and how it can be used to make meaningful decisions. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Over the next month, thousands of new graduates will receive their diplomas and enter one of the best job markets in years. Making the transition from student to professional is no doubt exciting, but it comes with questions and unknowns. Molly Pieroni is Managing Director of JatoTech Ventures, an early-stage venture capital firm she co-founded in 1999. She earned her bachelor’s degree from William & Mary and her MBA from Harvard Business School. Pieroni’s had an outstanding career, much of it spent in male-dominated industries. Last month, she visited William & Mary for the Women’s Stock Pitch and Leadership Summit hosted at the Raymond A. Mason School of Business. There, she met with young women about to launch their careers. Today she joins us to share thoughtful, relevant advice for new grads entering the world of business. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It seems like every business and industry is experiencing disruption today. Much of the change is driven by technology and data. One field that’s being transformed is the world of professional financial planning and investment management. Consumers can now count on technology to guide them in terms of their retirement savings like never before. As a result, the role of the financial advisor is changing. David Musto is President of Ascensus - they provide resources for organizations and companies who help their employees save for retirement. Musto has over 25 years of experience in the retirement, investment, and insurance industries. He joins us today to discuss the exciting changes taking place in the investment management field - changes driven by technology and data. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

If you like music, or play the guitar, you know the great guitarists like Buddy Guy, Eric Clapton, and The Edge, Jimmy Hendrix, Bonnie Raitt and Stevie Ray Vaughan. In addition to their talent, they have something else in common: The Fender guitar. For years, rockers and other musicians have relied of Fender to help them belt out killer solos and get audiences on their feet. But like always, music continues to change. While the electric guitar is still popular, many of today’s top performers and novices are turning to the acoustic guitar. Evan Jones is the Chief Marketing Officer at Fender. He and his colleagues turn to data analytics to get a better handle on musicians, customers, and prospective customers. After analyzing the data, their creativity took over, and Fender Play was born. Jones joins us today to discuss his marketing career, the always-evolving music business, and how Fender is more relevant than ever, thanks to the community of musicians known as Fender Play. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

When you  hear the word “entrepreneurship,” you may think of a startup where an individual or team generates a great idea that after multiple steps becomes a business. While many entrepreneurs pursue the startup route, some take another path and look into opportunities available in established businesses. That’s what David Hunt did. Years ago, rather than start from scratch, he looked for a business that was ready for a new owner, a new approach, and new ideas. And it worked. Hunt joins us today to discuss entrepreneurship, what it takes to succeed, and how some great businesses are already out there waiting for new leadership. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Three out of four companies say diversity and inclusion is a priority. But saying it and doing it effectively are two different things. One organization that’s out in front in terms of D&I is EY, also known as Ernst & Young - the multinational professional services firm, and one of the big four accounting firms. For years, EY has been committed to recruiting and retaining a diverse workforce, while making employees feel included and heard. Ken Bouyer is EY’s Director of Inclusiveness Recruiting for the Americas. He leads the team that finds the best talent on college campuses and elsewhere. For Bouyer and EY, diversity and inclusion is a priority, and as the organization continues its efforts in this arena, it continues to experience success in many other areas as well. Bouyer joins us today to discuss diversity and inclusion, why EY makes the investment, and what you and your organization can learn from it. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Sexual harassment. #metoo. Gender communication in the workplace. However you label it, it’s become a topic may companies and organizations have placed on the front burner - especially in the past few months. But of all the work-related issues professionals face, this topic is proving to be challenging. There doesn’t seem to be a universal approach to dealing with the issue. Inga Carboni is a professor of Organizational Behavior at William & Mary’s Raymond A. Mason School of Business. Among other things, she helps companies and professionals communicate and interact effectively. She joins us today to discuss what professionals can do to move the sexual harassment discussion - and issue - forward. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

When you think about K-12 education, you might think about academics, homework, athletics, and other education-related topics. But in many respects, public schools and public school districts are much like companies and businesses. Chesterfield County Public Schools, located just outside Richmond, Virginia, is a large school district with over 7,000 employees serving almost 60,000 students. In order to be successful it employs a business-like approach to education management. Thomas Taylor is Chesterfield’s Chief Academic Officer. Earlier in his career he was an award-winning teacher and principal. As he climbed the ladder and became a superintendent, he realized he needed more training in business and leadership. So he went back to school and earned his Executive MBA at William & Mary. He joins us today to discuss the business of public school education and how school districts can win when they adopt business practices. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As the new year begins, you might spend some time creating lists - lists that include resolutions, goals, and maybe good books to read. That’s where this week’s podcast comes in. As 2018 kicks off, we spoke to some professors and professional staff members at William & Mary’s School of Business and asked them to recommend a book for you and other professionals to read in the new year - a book that can help you in your career. We spoke with three professors, the Head of our Graduate Career Management center, and the Executive Director of our Executive Partners and compiled a list of six books we think you’ll find interesting and helpful in the year ahead. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The end of another year. A good time for reflection. A good time to examine your life and career. In terms of your profession, one question you may want to ask yourself is: “Why?” Why do you do what you do? And is it the right fit. Our guest today encourages other to take time to examine their “why.” Quimby Kaizer is a Principle at KPMG. She recently spoke to MBA students at William and Mary about their “why,” and the way it connects with their “what” and “how.” The point being, when the three are aligned, you feel happy, fulfilled, and successful. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The elevator. Certainly not one of the great venues for communication. When most of us are in an elevator, we usually look up, look down, or look at our phones. Having a conversation in an elevator is rare and often uncomfortable. In October, the Wall Street Journal changed that when it launched an online video series that has quickly become popular with viewers and leaders. It’s called “In The Elevator With.” Each episode features a short conversation - around two minutes in length - that takes place in an elevator between reporter Joanna Stern and a business leader. Guests have included the CEOs of General Motors, Intel, and Buzzfeed. Ariana Huffington, Jeffrey Katzenberg, and Shaquille O’Neal have been featured on the series. Stern, who is the Wall Street Journal’s tech columnist and Deputy Head of Video joins us today to talk about “In the Elevator With,” how it’s produced, and what it’s like to interact with the best in business. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Some young professionals living outside the United States today see the American M.B.A. - the Masters Degree in Business Administration - as a pathway to a job, and life, in the U.S. Many of those international students enroll in full-time M.B.A. programs where they quit their jobs, leave home, and study full time on campus for two years. International students are important to U.S. business schools. Among other things they bring diversity, a global viewpoint, and tuition dollars to the business school. Depending on the full-time M.B.A. program, international students make up one-third to one-half of the student body. But getting job in the U.S. can be a challenge for them. Marcelo Barros works with international students to help them find work in the U.S.  He’s a coach, consultant, and author of “The International Advantage: Get Noticed, Get Hired.” He joins us today to talk about how international students can find work after graduation. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

When it comes to your life and your career, how are you doing? Would you say you are flourishing? Most people don’t use that term to describe their life, career, and mindset. In fact, most of us are chronic evaluators. We spend much of our time judging ourselves, and when we do that, it becomes difficult to flourish. Our guest today helps professionals and students get to a deeper place - to a consistent level of productivity, fulfillment, and resilience. A place of human flourishing. Dr. Kelly Crace is Associate Vice President for Health and Wellness at the College of William & Mary, and joins us today to discuss human flourishing, and how you can move to a different - and better - level. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Millennials, the generation whose members are between the ages of 16 and 38, make up the largest percentage of the population. By 2020, researchers say almost half of all US workers will be Millennials. And while there’s no doubt Millennials are here and their impact continues to grow, many organizations and companies struggle to attract and retain members of the generation. One organization that has it figured out is ADP, the Fortune 500 company that offers human capital management services, payroll services, HR software, and tax & compliant services for businesses around the world. Dianne Greene is Division Vice President and General Manager of ADP in Norfolk, Virginia. Seventy percent of her employees are Millennials. Greene joins us today to discuss the little things and the big things ADP does to attract and retain high-quality Millennial talent. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Over the past few years, organizations have wrestled with the concept of remote employment - having employees who work from home. Much has been written about the effectiveness of the remote worker, and how to lead a remote - or virtual - team. A recent Gallup study revealed that more Americans are working remotely, yet not all industries and organizations have embraced the concept. As many companies struggle to find the sweet spot, one organization has gone all in with a 100% remote workforce, and it’s been a big success. SmartBug Media is an award-winning, full-service inbound marketing agency with clients in several industries. Its CEO founded SmartBug to provide clients with outstanding results while offering employees a fulfilling life outside the office. SmartBug Media CEO Ryan Malone joins us today to discuss how a fully remote workforce can produce winning results. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

What makes an effective CEO effective? For Bill Crawford, CEO of United Bank, it means realizing you don’t have to know the answer. Instead, you need to know where to find it. Crawford credits much of his success to the talented people with whom he surrounds himself. He’s quick to say he’s far from the smartest person in the room. Thanks to his leadership and round-table culture, where everyone’s encouraged to participate, United Bank has gone from $1.7 billion to $7 billion in assets. As CEO, Crawford focuses on helping employees and customers succeed. He also has a real passion for banking - one that began in college. He joins us today to discuss the role of the CEO, how he approaches his position, and how people make the difference.  Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s difficult to reach your goals by yourself. We all need help along the way. The best quarterbacks in football work with quarterback coaches. The best actors have acting coaches. And in business, the best leaders have leadership coaches. At some point in your career, you may decide to work with a leadership coach. It might be your idea, or your employer may make the suggestion. Either way, finding a leadership coach and creating a one-on-one collaborative relationship with the coach can have a dramatically positive effect on your career. Today we’re joined by two certified leadership coaches: Margaret Liptay is CEO of MLC Consulting; Terry Shannon is Executive Director of the Executive Partners here at William and Mary’s Mason School of Business. The Executive Partners provide leadership coaching to the students in the business school. They join us today to discuss how they work with their clients and what you should expect from your leadership coach. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Sixteen years ago this week, terrorists attacked the United States. Four airliners were hijacked - two of the planes crashed into the north and south towers of the World Trade Center in New York City. Almost three thousand people were killed, six thousand injured. In 2001, Jon Doyle worked at the investment banking firm Sandler O’Neill, whose offices were located on the 104th floor of Tower 2. Sixty-six of Sandler O’Neill’s 171 employees died as a result of the attacks. But the people in the organization, while honoring their lost colleagues, kept on going. They went back to work the very next day. With the memory of their friends front and center, Sandler O’Neill found a way to not only move forward, but to grow and succeed. Today, Jon Doyle is Senior Managing Principle of Sandler O’Neill & Partners, and joins us to discuss the events of sixteen years ago, how he and his colleagues honor their lost friends, and how the organization embraced resilience. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Summer is flying by, but there is still time to get to the beach, escape to the mountains, or take a road trip. Whatever you plan to do in the remaining weeks of the summer of 2017, you might want to take a book along to listen to or read during your travels. This week on the podcast, we asked some of the faculty and staff here at Willian & Mary’s Raymond a. Mason School of Business what books they recommend to professionals. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The summer. For many, the summer months are dedicated to a job search - especially those who have recently graduated from college. But for both rookies and experienced professionals, the job interview is a challenging and stressful part of the equation. Seems as though each interview is somewhat different from the one before. So what’s the best way to prepare, and what do employers expect from candidates before and during the interview? Alice Davison has some great insight and experience when it comes to interviewing. She’s Vice President, Global Business Services at the Capital Group in New York City, where she manages global recruiting for investment roles in equity and fixed income groups. She’s had several roles in human resources throughout her career, and joins us today to share interesting and helpful advice - especially for the young professional - on the qualities employers seek and their expectations for the job interview. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

This week we wrap up our Summer Look Back series where we’ve been replaying our four most popular episodes from the past twelve months. Today’s episode was originally posted in November and features a conversation with Mike Petters, CEO of Huntington Ingalls, America’s largest military shipbuilding company. For more than a century, the organization has built more ships in more classes than any other US Naval shipbuilder. Huntington Ingalls is headquartered in Newport News, Virgina. Petters has been CEO since 2011. On the podcast, he discusses leadership: How he approaches his role and what it’s like to lead 35.000 employees. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

This week we continue with part three of our four-part Summer Look Back Series, where we replay one of our more popular episodes from the past twelve months. Today’s episode was originally posted in February featuring a conversation with Robert Gates, author of “A Passion for Leadership: Lessons on Change and Reform from 50 Years of Public Service.” In the book, Gates shares his experiences from his many leadership roles, including: Director of the CIA, President of Texas A&M, and U.S. Secretary of Defense. Currently, he’s partner in the consulting firm RiceHadleyGates, and he serves as chancellor here at the College of William & Mary.  On the podcast, he shared his advice on successful leadership - especially in large organizations. Please enjoy our conversation from February 2017 with Dr. Robert Gates. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

This week in installment number two in our Summer Look Back Series, we share an episode that was originally posted in March with Robbie Bach. A 22-year Microsoft employee, Bach became Chief Xbox officer in 1999, leading the team that forever changed the gaming industry. He retired from Microsoft in 2010 and later wrote his book “Xbox Revisited.” He joined us to discuss his experience with Xbox, the lessons learned there, and his strategic framework that organizations and individuals can adopt to succeed.   Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

This week we start our Summer Look Back Series with an episode that was originally posted last fall with Jennifer DiMotta, who talked with us about the changing landscape of retail, and the way retailers are working to connect with their customers in a variety of ways. DiMotta is Vice President, Digital and Omni Channel for Blue Mercury, a leading luxury beauty retailer. She talked about creating the customer experience. Please enjoy our conversation from last November with Jennifer DiMotta. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Last week we shared the first half of our conversation with leadership coach Margaret Liptay on “managing up.” Liptay explained how your relationship with your boss can be more meaningful than the usual supervisor/subordinate relationship. She said when you position the boss as the organizational “parent” you place unnecessary limits on the partnership. This week in the second half of our discussion, Liptay explains how you can reframe the relationship so it becomes more complementary, which leads to better results for you, your boss, and the organization. In addition, she says the concepts of synergistic relationships can be applied in all of your interactions. Here’s the second half of our conversation with Margaret Liptay on how properly managing your relationships can create results and growth for everyone involved. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

One of the top priorities for many professionals is cultivating a positive relationship with the boss or direct supervisor. Doing so it often referred to as managing up or communicating up. Managing up often entails learning about the boss’s habits such as which channel he prefers for communication, or when she prefers to hold weekly meetings. Our guest on the podcast today has a different take on managing up. Rather than seeing the relationship as a supervisor-subordinate dynamic, leadership coach Margaret Liptay recommends a different approach - one that’s more complimentary and reciprocal - and one that leads to results thanks to a one plus one equals three model. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Two weeks ago we spoke with Dave Heenan, a successful leader, executive, educator, and author, about this book “Leaving On Top: Graceful Exits For Leaders.” We asked him back to talk about another book he wrote, “Hidden Heroes: Finding Success in the Shadows.” In the book, Heenan writes about the way society tends to focus on celebrities. But when examining how the real work gets accomplished, Heenan found one group of professionals - the “exceptional subordinates” - who he calls “hidden heroes.” Heenan joins us again today to discuss these selfless individuals who find success in the shadows. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

One of the hottest topics in business today is finding effective ways to connect with others by sharing compelling stories. Whether it’s building the brand, closing the sale, or presenting to the board, many professionals and organizations are spending time and effort improving their storytelling abilities. Often, stories in business include data, and that presents a hurdle for many: How to present complex data in a way that helps the audience easily understand. That’s where data visualization comes in. Skye Moret is a data visualizer at Periscopic in Portland, Oregon, and joins us today to discuss the many ways data visualization helps professionals tell compelling stories. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

We’ve all seen it: The CEO, the leader, the athlete, who continue in the role despite the fact their best days are clearly behind them. Clinging to a role in which you’re no longer effective can tarnish an otherwise outstanding career and reputation. For many professionals, knowing when to leave or move on can be extremely difficult. Dave Heenan is a career executive, educator, and author of the book “Leaving On Top: Graceful Exits For Leaders,” where he examines many ways leaders approach the end of their tenure. He joins us today to share what he learned about the psychological challenge of leaving a leadership position. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Retirement. We all look forward to it and spend our entire career saving for it. How do we make it an enjoyable and meaningful transition once it happens? How can we use and re-purpose the talents that made us successful in our prior careers throughout volunteer efforts on boards and service organizations while still enjoying our retirement years? Today’s guest has done just that. After a successful career spanning nearly 45 years, Dane Brooksher has established himself as an innovative leader and world-class manager. He’s retired from not just one but two careers and joins us today to discuss how to retire successfully. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Non-profit organizations play a significant role in the lives of Americans. In fact, 1 in 4 US citizens volunteered with a non-profit in 2014. One of the best-known and most successful non-profits is the Bill and Melinda Gates Foundation, helping all people in the US and developing countries lead healthy, productive lives. Olympia Trumbower is Program Manager in the Global Policy and Advocacy Division at the Gates Foundation, and joins us today to discuss the Foundation, and what it’s like to have a career in the non-profit space. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Communication is a critically important element of leadership. Even in small tightly-knit companies where everyone seems to be on the same page, it can be difficult to create a positive culture where quality communication is expected and practiced. Imagine being a CEO in a country and culture other than your own. Tim Murray knows all about that: Born, raised, and educated in the United States, he is CEO of Aluminum Bahrain - also known as Alba - and is one of the top aluminum producers in the world. Murray joins us today to discuss his leadership experience at Alba, and what it’s like to lead in a country and culture other than your own. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Being the founder and CEO of a new venture is the goal of many professionals. In fact, 1 in 4 of today’s MBA students plan to start a business at some point. Some entrepreneurs manage to start companies that not only fill a need, but also align with their personal goals and interests. After 17 years with JP Morgan advising families on their investment portfolio, Rhian Horgan decided to focus on her passions of technology, health, and wealth and started Kindur, an innovative startup that reimagines financial wellness during retirement. She joins us today to discuss her startup, how it began, and how it intends to change the way retirees manage their money. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Thanks to technology, globalization, and demographics, just about every business today is undergoing some level of transformation. One industry experiencing considerable change is television. Viewers watch what they want, when they want, and how they want, and as a result television networks and outlets are constantly on the lookout for new ways to connect with their audience. Cindy Davis is the Executive Vice President, Consumer Experience for Disney ABC Television, and joins us today to discuss the changing landscape of television, and how Disney ABC is working to create an experience where the company, the advertisers, and the viewers all win. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

John Hewitt is one of the most successful leaders in the tax profession. He founded three top tax preparation firms, including Jackson Hewitt, and more recently Liberty Tax. After leaving H&R Block years ago, Hewitt pioneered the development of decision tree tax preparation software which revolutionized the tax business. Hewitt joins us today to discuss advice found in his new book “iCompete,” including: Leadership, building culture, and exceeding customers’ expectations. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Few people in the technology space have had careers as interesting and successful as Robbie Bach. In 1988, Bach joined Microsoft, where be began a 22-year tenure there; first in Marketing, then in Management, and then in Leadership. In 1999 he became Chief Xbox Officer, leading the team from its startup phase to the launch of Xbox 360 and Xbox Live, changing the gaming industry. In 2015 Bach wrote his book “Xbox Revisited: A Game Plan for Corporate and Civic Renewal,” and joins us today to discuss his experience with Xbox, the lessons learned there, and his strategic framework that organizations and individuals can adopt to succeed. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Never before have we seen such a time of disruption and innovation throughout all fields of business. Companies, organization, and leaders must be forward thinking just to survive. Over the last decade, some of the world’s leading companies have embraced “design thinking,” leading to groundbreaking new products and services. Today, William and Mary business professor Michael Luchs joins us to discuss design thinking, the framework behind it, and how you and your organization can embrace it to succeed moving forward. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Huntington Ingalls is America’s largest military shipbuilding company and a provider of manufacturing, engineering, and management services to the nuclear energy, oil, and gas markets. For more than a century, Huntington Ingalls has built more ships in more classes than any other U.S. Naval shipbuilder. Before taking the lead in 2011, President and CEO Mike Petters was President of Northrop Grumman shipbuilding. Petters earned his bachelor’s degree from the U.S. Naval Academy and an M.B.A. from William and Mary, and he re-joins us today to discuss how professionals, and especially service members, can successfully make the transition from service life to civilian life. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

One of the toughest leadership challenges is being at the helm of a big institution. Whether civic or private, bureaucracies often move at a snail’s pace, and it takes a special leader with special qualities to drive change and improvement. Former Director of the CIA and Secretary of Defense Robert Gates says large companies can be transformed, and explains how in his book “A Passion for Leadership.” Dr. Gates joins us today to share his advice on successful leadership. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Back in the day, colleges and universities focused most of their efforts on classroom education, leaving the job and career search to the student. Times have changed, and schools like William & Mary invest greatly in career development. Kathleen Powell is Associate Vice President of Career Development and works with students on all facets of career counseling, placement, and coaching. She joins us today to discuss how a partnership between the student and the career development team can lead to a great job and career. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Soft skills. Emotional intelligence. The willingness to be comfortable being uncomfortable. Companies everywhere are seeking employees and leaders who possess these qualities. Organizations are using multiple methods and approaches to teach a set of skills that improve communication, creativity and teamwork. For a number of organizations and professionals, improvisation training has become a popular method. Joyful Simpson is a California-based actor who teaches improv to businesses and professionals and joins us today to discuss what improv is, and what it can do for professionals and their teams. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

In addition to being the number one chainsaw manufacturer in the world, STIHL produces other top quality outdoor power tools like blowers, trimmers, and edgers. The company is unique in that it does not sell its products through big box stores, but rather only through dealers who sell and service STIHL products to their very loyal customer base. Nick Jiannas is Vice President for Sales and Marketing at STIHL, and joins us today to discuss the effects company culture has had on STIHL, its products, and customers. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The start of a new year - a time when many professionals set new goals - and for many, one of those goals includes catching up on their reading. If finding the right book for 2017 is on your list, today’s show is for you. We spoke with Faculty and Staff here at William & Mary’s Raymond A. Mason School of Business and asked them to share a recommendation regarding a book that professionals will find useful and entertaining in the year ahead. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The beginning of a new year is the time many professionals decide to take the plunge and change jobs. According to monster.com, December, January, and February are excellent months to apply for, and secure, a new position. If you’re considering an employment change in the coming new year, our guests today will help you make all the right moves. Dawn Edmiston is a clinical associate professor of marketing, and Phil Heavilin is the Executive Director of the Graduate Career Management Center at the William & Mary Raymond A. Mason School of Business, and they join us today to discuss how you can find the job of your dreams in 2017. Programming Note: Leadership and Business will be taking next week off. We hope you enjoy your holiday season and we’ll see you again in 2017! Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

In today’s constantly evolving business environment, companies and organizations must innovate to stay on top. The business that embraces change and disruption is the business that sets itself up for success. Sheri Bias is the owner of Liquid Talent Agency in Richmond, VA, and joins us today with her business partner Amory Holloway to discuss their new framework for doing business with actors, models and producers, and how they’ve brought innovation to the talent agency business. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Some of the best organizations in the world have some of the best cultures. An effective organizational culture will attract the best professionals who generate world class results. One such organization is the Martin Agency, one of the top full-service agencies in the world, headquartered in Richmond, Virginia. CEO Matt Williams joins us today to discuss advertising, leading creative professionals, and the agency’s good and tough culture. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The way we shop during the winter holidays and throughout the year continues to evolve. Consumers have many ways to buy from and interact with their favorite stores. Jennifer DiMotta is Vice President, Digital and Omni Channel, for Blue Mercury, a leading luxury beauty retailer. She spends much of her time and attention making sure her customers have a good experience with Blue Mercury, wherever they happen to be, and joins us today to discuss ways Blue Mercury - and other retailers - are connecting with their customers. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Donna McDermott has spent over 30 years as a brand management executive for some of the country’s most well-known brands: Oscar Mayer, Tropicana, Bacardi, Heinz, AutoZone. She’s developed scores of new concepts and prototypes while launching 12 new brands and line extensions that have resulted in annual sales of over 2 billion dollars. She is currently the marketing principle at FedEx, and joins us today to discuss the differences between branding and marketing, product management, and why professionals need to always put their customers first. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Huntington Ingalls is America’s largest military shipbuilding company and a provider of manufacturing, engineering, and management services to the nuclear energy, oil, and gas markets. For more than a century, Huntington Ingalls has built more ships in more classes than any other U.S. Naval shipbuilder. Before taking the lead in 2011, President and CEO Mike Petters was President of Northrop Grumman shipbuilding. Petters earned his bachelor’s degree from the U.S. Naval Academy and an M.B.A. from William and Mary, and he joins us today to discuss how he approaches leadership and what it’s like to lead 35,000 employees. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Most entrepreneurs and professionals in the start-up world know that success is hard to come by, especially in the tech arena. For many, the number of failures far outweighs the number of successes. That has not been the case for Mike McSherry, who has successfully sold four of the five start-ups he has co-founded. He is currently CEO of Xealth - a digital prescribing and analytics platform integrated into healthcare electronic medical records, and joins us today to discuss his career, entrepreneurship, and the tech start-up space. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

One of the biggest, most expensive, and misunderstood threats to businesses today is the cyber attack. In today’s environment, businesses and organizations are constantly at risk of being hacked, and those hacks can cause a company to lose its reputation, money, customers, and more. Cyber attacks are difficult to predict and stop, therefore many companies are bringing in “ethical hackers,” computer experts assigned to penetrate and asses the security of computer and internet systems. Andrew Leeth is a security engineer for Salesforce, and has worked with businesses to identify potential weaknesses in their systems. He joins us today to tell us what companies and organizations are doing to minimize the chance of a cyber attack. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Recently, Forbes Magazine reported that diversity and inclusion will be a top priority for businesses in the year ahead, explaining that gender-diverse companies were 15% more likely to outperform their peers. In addition, ethnically diverse companies are 30% more likely to do the same. Today, more companies are realizing that solid diversity and inclusion practices positively affect the bottom line. Elizabeth Nieto is Global Chief Diversity And Inclusion Officer at MetLife who has spent her career in the D&I space, and joins us to discuss what it can do for individuals and organizations. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The days of spending an entire career with one employer are long gone. Today, professionals can expect to change employers and career paths multiple times. Managing your career can be a real challenge, but if done correctly can lead to a great career in which you and your employer are happy. Karen Locke is the Pat and Margaret Walsh professor in Leadership and Ethics at William and Mary’s Mason School of Business who works with a range of professionals on, among other things, how to be the CEO of your career. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Many organizations invest time generating their strategic plans but those plans often don’t prove to be successful. Arcadis is a leading international consultancy company in design, management, engineering, and other services. Julien Cayet is Global Leader, Business Advisory at Arcadis. He joins us to talk about strategy, the dynamic nature of strategy, and how it intersects with structure and culture. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Millions of people turn to cosmetic surgery every year. In 2010 a new noninvasive alternative was introduced into the market, and become a success story. Keith Sullivan is the Chief Commercial Officer of the company that created Coolsculpting, a method for burning fat that is noninvasive. He chats with us about the lessons learned along the way, and how the road to success was not as smooth as it seemed. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

For some professionals, the ultimate goal is to serve as a leader that makes an impact on the world, customers, and people within their company. Recent graduates of the Flex MBA program at the Raymond A. Mason School of Business at William & Mary heard from Bob Williams, a clinical lecturer at the school. He teaches leadership and we sat down with him to talk about what it means to be a leader today. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Craft Breweries have grown dramatically in the last few years - over 12% of all beer purchased in the U.S. is now produced and sold by local craft breweries. Chris Smith is the co-owner of The Virginia Beer Company, a craft brewery in Williamsburg, Virginia. He joins us on this episode to discuss the challenges of the craft brewing industry and what the future holds for the beer industry in the U.S. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

When we change jobs, ingratiation plays a significant roles on how we create relationships with our new colleagues. How can you build new relationships as a new employee? David Long is conducting new research on impression management at work – he’s a professor at William & Mary’s Mason School of Business. Long teaches organizational behavior and conducted a series of studies on this subject and how it affects leaders as well. Listen in to learn about new employees, making an impression, and how it affects the rest of the team. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

The average American throws away 181 pounds of plastic each year, much of it from water bottles. Hamilton Perkins has decided to do something about that; he’s taking discarded water bottles and turning them into affordable designer travel bags. His story has caught on and he’s reached thousands of supporters and customers on social media. We speak with Hamilton about today’s new economy, environmental sustainability, social media, and his story. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Social media continues to rise - over 1 billion people use YouTube, and almost 60% of American adults have a Facebook account. Social media has changed the way businesses build their brands and reach customers. Advertising agencies have changed to adapt to the new landscape, and one such company on the forefront of that change is Initiate-It, an advertising firm in Virginia. On this episode we chat with Initiate-It’s CEO Andrew Smith about how social media has changed advertising. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Brexit has been the topic of political and economic decisions for months, and now the reality of a British exit from the European Union is reshaping global markets and politics in Europe. Deborah Hewitt is Clinical Professor of Economics and Finance at the College of William & Mary, and she joins us to answer all of our questions about Brexit. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Due to the digital age, new challenges arise when it comes to crisis management and reputation management. Innovative companies turn to consulting firms like Edelman when crises happen, and develop strategies for dealing with them before they happen. Our guest Dan Webber is Executive Vice President and Director of Operations for Edelman DC’s Digital Team. He joins us to talk about the changing landscape of crisis communication and what leaders need to know to positively position themselves. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As part of our Summer Look Back Series, we bring you a popular episode with Cris Wineinger. Most professionals spend some time in the nonprofit space during their careers, fundraising for organizations or helping to manage them. Cris Wineinger has been helping nonprofits function at a high level for 25 years, and she joins us on the podcast today to discuss the ins and outs of fundraising, and how to lead in the nonprofit space. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As part of our Summer Look Back Series, we bring you a popular episode with CEO Dave Cote. Dave Cote is the chairman and CEO of Honeywell International Inc. Dave became chairman of the board in 2002 and is now one of the highest paid executives in America. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As part of our Summer Look Back Series, we bring you a popular episode with leadership coach Margaret Liptay. Margaret Liptay is a certified leadership coach and CEO of MLC Consulting. She works with leaders to help them with “leadership presence,” something she believes is vital to success as a leader. Learn what leadership presence is in this episode, and why it is so important. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Dr. Kelly Crace is a psychologist and the Associate Vice President for Health & Wellness at the College of William & Mary. He’s studied stress and helps athletes, students, and teams understand the types of stress and how to deal with them. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

It’s no secret that robots and technology are coming into the workplace and replacing human beings. Our guest Akram Khan is president of Pantheon, a software development company, and he keeps a close eye on the constantly evolving technology that is disrupting work and those who work for a living. Akram discusses the skills that professionals will need for a future which will include ever evolving technology. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

As a society, we like to change jobs. Many people change employers to get promoted and earn higher salaries. But what if you want to stay at your job and get promoted? Phil Heavilin is the Executive Director of the Graduate Career Management Center at the College of William and Mary’s Raymond A. Mason School of Business. He provides career counseling and coaching to MBA students in a range of fields. Listen in to learn how you can accelerate your career within your organization, and earn a promotion. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Failure is something that everyone in the professional world encounters, and how you approach potential failure will have an effect on your professional and personal life. Margaret Liptay is a leadership coach who helps her clients understand and react to failure and the fear of failure. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

What makes successful women leaders successful? Priscilla Shumway is the coeditor of the book Real Women, Real Leaders, and she chats with us about the qualities that women leaders possess and tips for women looking to gain leadership experience today. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Women are founding more companies than ever - yet only 3% of venture capital is invested in female-led businesses. Karen Griffith Gryga is an investor and venture capitalist, and she helps female founders through her initiative Dream It Athena, helping them increase the probability of raising capital. We discuss women in business, her successful Dream it Athena initiative, and more. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Tim Dunn has spent his career as an investmentprofessional, and decided to start giving back. He’s on the podcasttoday to talk about why you should do good for the world as well.As Millennials insist that their employers give back to the world,we talk about the many ways you and your organization can giveback.Learn how the William and Mary Center for CorporateEducation can help you and your organization develop your toptalent through customized executive education and professionaldevelopment programs. Visit us at www.wmleadership.com. Thank youfor listening.

Alan B. Miller is one of the most successful leaders in all of business. He founded Universal Health Services (UHS) in 1978, one of the largest hospital management companies in the nation. In this episode, we talk about how he learned about leadership, from his high school basketball team to the U.S. Army. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Mindfulness is a combination of focus techniques, breathing exercises, and meditation that executive and leaders have found helpful in business - for relaxing, focusing, and relieving stress. In recent years, mindfulness has become so popular that it has grown into a mindfulness movement, and growing number of companies now offer mindfulness programs and classes. Becca Marcus teaches mindfulness at the College of William & Mary, where she  works at the campus counseling center. In this episode, we’ll discuss what mindfulness is and why it might be right for you. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Frank Fahrenkopf is Co-Chairman of the Commission on Presidential Debates, the organization responsible for organizing the general election debates between presidential candidates. He founded the Commission in 1986 and chats on the podcast today about the organization, the current presidential race, and how they create the debates. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Keeping customers happy is one of the basic goals of business, but is especially hard to achieve in the restaurant and hospitality industry. Kim Lopdrup is CEO of Red Lobster, and has spend time with Procter & Gamble, Burger King, and others. He joins us today to discuss several key elements of the restaurant business, including the importance of customer-centric employees and the hospitality gene. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Data Analytics has been one of the most important and fastest-growing sectors of business, and the combination of data analytics and journalism has become increasingly popular as well. Walter Hickey is the Chief Culture Writer for FiveThirtyEight.com, a website that uses data and statistics to talk about the world. In this episode, we discuss how journalists are using data to help us understand the world around us. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Janice Min leads two of the most powerful and prestigious news brand in entertainment media - The Hollywood Reporter and Billboard. She was on the William & Mary campus this past week to speak to professional women and students about careers, business, and being a leader. She sits down with us to share her advice for young women in leadership roles. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

You may have been a part of some great organizations in your career, and maybe some not-so-great ones. Company culture plays a major role in how great an organization can be, and David Friedman helps companies and organizations build positive company culture. He’s the author of Fundamentally Better: Building a Culture of Success Through Organizational Values, and he chats with us about the fundamental behaviors and culture that make some organizations great. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Workplace diversity is an issue that has been with us for years and as the world becomes more diverse, companies and organizations are embracing diversity in order to succeed. Sharon Wood-Dunn is the owner of S Wood-Wilson Associates, a consulting practice that works with companies and organizations to succeed in human resources and corporate culture. She discusses the state of diversity and inclusion and how companies can succeed in those areas. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

How do you address ethical issues in the workplace? Mary Gentile is the author of the Giving Voice to Values program, which helps organizations and professionals identify ethical issues in the workplace and hone their ability to voice concern and create change. In this episode, we talk about how leaders can communicate and problem solve using the Giving Voice to Values system when an ethical issue arises. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Big Data has been the hot topic in business for the past few years. Businesses and organizations are hiring people with experience in data management more than ever, and business schools are adding programs in data and analytics to get ahead of the curve. Dr. Hector Guerrero is a professor of Operations and Information Technology at the College of William and Mary’s Raymond A. Mason School of Business. We chat with him today about what Big Data means, how it got started, and why it’s the future. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Successful organizations need both leaders and managers. The skill sets of each of these roles varies greatly, and each one requires a different type of person. Bob Williams has had a long career in leadership positions, and now teaches leadership and management to corporate clients and business students alike. Listen in to learn the characteristics of leaders and managers and why both are important to organizations. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

In 10 years, Millennials could make up as much as 75% of the global workforce. They are considerably different from previous generations, so companies and organizations that hire Millennials have to learn how to adapt. Jena Burgess is CEO and Founder of Coach Jena B. and she works with Millennials, companies, and universities on Millennial impact and how they will change the workplace. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

More companies and organizations seek employees and leaders who have an entrepreneurial mindset. Graham Henshaw is the Executive Director of the Alan B. Miller Entrepreneurship Center at the College of William and Mary. He helps students, professionals and organizations understand and embrace entrepreneurial thinking, and today on the podcast he’ll discuss why you need to as well. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Higher Ed is being changed by technology - many business schools are offering fully online MBA programs. Pam Suzadail is the Director of the Online MBA Program at William and Mary’s Mason School of Business, and today she chats with us to discuss online learning and it’s future in education. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Most professionals spend some time in the nonprofit space during their careers, fundraising for organizations or helping to manage them. Cris Wineinger has been helping nonprofits function at a high level for 25 years, and she joins us on the podcast today to discuss the ins and outs of fundraising, and how to lead in the nonprofit space. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

For many small towns, the local hospital is the heart of the community, being the largest employer in the area. Leif Murphy chose his career because of that small town hospital, and is now Executive Vice President and CFO of LifePoint Health, which operates over 70 hospital campuses in 20 states. He has a unique perspective on leadership that he shares with us in this episode. Learn how the William and Mary Center for Corporate Education can help you and your organization develop your top talent through customized executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Christen Barber is a Strategist with CreateDigital.com. She gives us an introduction to social media and how it can be a viable marketing channel for businesses. Social media is a mystery for many businesses, but the best brands are making it a big part of their overall marketing and sales strategies. Christen helps us unpack this hugely popular sector and uncover some secrets to staying ahead on social. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

For many people, the New Year brings the start of a new job search or new career challenge. Phil Heavilin has served as a career coach for the past 10 years, and can help you create a strategy for seeking a career in business. Phil is the Director of Career Advising & Education at the Center for Career Management at the College of William & Mary’s Raymond A. Mason School of Business. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Taylor Reveley is the President of The College of William & Mary. Like the CEO of a company, the president must consider areas such as customers, bottom-line, the media, technology, and more. In this episode, we talk about the leadership and skills needed in order to be a college president, and the challenges and opportunities that college presidents face today. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Mike Burniston is senior partner at Mercer, a global consulting leader in talent, health, retirement, and investments. He helps his clients approach and manage their workforce decisions. In this episode, we discuss the challenges facing HR today, how millennials have shifted the conversation, and more. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Dr. Inga Carboni is an expert at networking and managing networks, and teaches others how to successfully manage the networks in their lives. She is an Associate Professor of Organizational Behavior at William & Mary’s Raymond A Mason School of Business. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Ed Coleman has led many turnarounds. He’s a member of the Board of Directors at Lexmark International, and has led three companies through significant transformations. He is a former CEO of Unisys, Gateway, and CompuCom. Today Ed Coleman shares advice about how to approach and lead a turnaround. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Open Innovation helps organizations use internal and external sources to improve and grow. HYVE is an innovation company in Munich Germany that uses an open innovation approach. Max Rapp is Team Lead for Innovation Campaigns in North America at HYVE, and he joins us on the podcast to discuss Open Innovation and more. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Mike Savage is Vice President for Marketing Solutions at DirectMail.com. He’s worked with some of the world’s top brands. In this episode, he shares his insights on digital marketing and how it affects customers and businesses. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Margaret Liptay is a certified leadership coach and CEO of MLC Consulting. She works with leaders to help them with “leadership presence,” something she believes is vital to success as a leader. Learn what leadership presence is in this episode, and why it is so important. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Strauss Zelnick is founder and CEO of Zenick Media Capital, a company that executes private equity investments in the media and communication industry. He’s been a leader at 20th Century Fox, Columbia Pictures, and more. Listen in to learn how to evolve as a leader, why you have to make tough calls, and what to do if you’re at the start of your career. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Data Analytics is a fast-growing area of business. Bin Mu is Chief Data Scientist at MetLife, and he explains data analytics and the need for data scientists in today’s business world. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Mark Shenkman is a highly successful professional in the financial services industry. He’s president, chief investment officer, and director at Shenkman Capital Management. We discuss entrepreneurship and his business philosophy in this episode. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

John Hyman is CEO of Algonquin Advisors. The company manages the financial portfolios of high net-worth individuals. Listen in to learn more about the wealth management field and the role that investment advisors play. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Maureen Brille is the Managing Director of Executive Recruiting at Bay Street Advisors. She’s a self-titled “headhunter” with years of experience in growing businesses and helping people navigate their careers. Listen in to find out why and how you should form a relationship with a recruiting firm and take responsibility for your career. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Leaders must be skilled at being the face of change. Tim Murray has worked with thousands of employees to take his company Alba to the next level. He’s been the CEO since 2012, and been at Alba since 2007. Listen in to learn how to communicate change. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Nicolas Boël has worked in North America and Europe, and shares with us the difference in leadership styles on the two continents. He runs a family business that was started by his ancestors, and also talks about working with family in this episode. He is the Chairman of the Board of Solvay SA. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Dawn Edmiston is a professor of Marketing and knows how important our online reputations are. She discusses how to make sure your online presence is looking its best for future employers, and how to start managing your reputation on the Internet. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Bay McLaughlin left the USA to try his luck in the Asian Startup world, and he succeeded. Learn from his experience as he details the cultural changes and challenges of becoming an ex-pat. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Dr. Kelly Crace is a psychologist and the Associate Vice President for Health & Wellness at the College of William & Mary. He's studied stress and helps athletes, students, and teams understand the types of stress and how to deal with them. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Joe Cohen is the immediate past Chair of the Public Relations Society of America. He's also the Senior Vice President for Communication with KIND Healthy Snacks in New York City. We chat with Joe about the new role of PR professionals and how social media has changed the industry. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.

Dave Cote is the chairman and CEO of Honeywell International Inc. Dave became chairman of the board in 2002 and is now one of the highest paid executives in America. Learn how the William and Mary Center for Corporate Education can help you and your organisation develop your top talent through customised executive education and professional development programs. Visit us at www.wmleadership.com. Thank you for listening.