As the Inside Influence Team and I take a short break to refuel our collective batteries over Summer - or Winter depending on where you are in the world - we’ve got you covered. For the month of August we will be releasing a weekly ‘PowerCut’ of our favorite (and your favorite) podcast episodes from the past year. These are short powerhouse episodes, to keep you fuelled and showing up at the next level. Each PowerCut contains the most useful tools, moments or insights from the full conversation, essentially a mini masterclass in influence.Our second PowerCut episode is with the incredible Victoria Labalme. Today’s Guest Victoria LaBalme is a Hall of Fame Speaker, Wall Street Journal Bestselling Author and Performance Strategist for Top Leaders & Brands. As the trusted consultant to top leaders and brands, she shows individuals at all levels how to uncover their hidden genius and express themselves in memorable ways, aligning with a larger mission and winning over the people they serve. She is also the author of the Wall Street Journal Bestselling book, ‘RISK FORWARD,’ and the founder of the ROCK THE ROOM® program that helps people knock their communications out of the park, both on camera and in person.  Website https://www.victorialabalme.com/LinkedIn @victorialabalmeInstagram @victorialabalmeFacebook @victorialabalmeYou’ll LearnWhy shifting your focus from ‘recognition’ to ‘contribution’ is one of the most powerful decisions you can make when it comes to building influence.Why ‘hyperactivity’ is a form of ‘self hypnosis’ (this one really broke my brain). Including why the largest risk - and greatest step - we can often take is to deliberately pause and look at where we’re going.And finally, how to start trusting the ‘idea that leads to the idea’ – rather than staying frozen and waiting for the perfect plan of action.If you enjoy this PowerCut episode and would like to hear my full conversation with Victoria, check out the link below - or search for Episode 133 at any of your favorite podcast places.For now sit back, relax and enjoy this powercut with the powerhouse herself Victoria Labalme.References and links mentionedmy new ebook The Influencer CodeVictoria’s book:- https://www.victorialabalme.com/book-risk-forward/If you liked this episode, you might also enjoyVictoria Labalme full length episodeMichael PortDorie ClarkThanks for tuning into this week’s episode of the Inside Influence Podcast! Please head over to iTunes, subscribe to the show, and leave an honest review. Don’t forget to hop on my website juliemasters.com and download my new ebook. The Influencer Code or become an insider by signing up to my newsletter. Influencer Code or become an insider by signing up to my newsletter. Hosted on Acast. See acast.com/privacy for more information.

Greetings everyone, my name is Julie Masters and welcome to another episode of Inside Influence. In which I delve into the minds of some of the world’s most fascinating influencers – or experts in influence - to get to the bottom of what it really takes to own your voice - and then amplify it to drive an industry, a conversation, a movement or a nation.____________________________________________________________________________If I asked you to list all of the skills you learnt at school, what are some of the things that would make that list? For me, it would be things like the square root of a triangle - algebra - obviously being British - the bloody history of the Empire - and various fun facts about frogs. Now the next question you can probably see coming… outside of the occasional hero moment at trivia… how many times have you actually found yourself using those skills?Today’s conversation on Inside Influence is a second time guest. The first time I had the pleasure of speaking to him it was to discuss the universal challenge of ‘How to be Heard’. This time we wanted to flip the focus - and concentrate on the largest and most undiscussed part of that equation - our ability to hear someone else. And it all came from one question he asked me during that original conversation. And it was this… how come - with all the skills we learn at school - the most fundamental skill - the one that’s the most likely to dictate the success of our relationships, careers, businesses and parenting - never gets taught. The art of listening. Not hearing - which is something we do involuntarily. But the art of truly listening and processing the world of another human being.Today I’m thrilled to welcome back Julian Treasure. Founder of The Sound Agency and author of ‘How to be heard’. Julian’s five TED talks have been watched more than 80 million times. His latest, ‘How to speak so that people want to listen’, now in the top 10 TED talks of all time. He is also regularly featured in the world’s media, including TIME Magazine, The Economist and the BBC. Today we dive into the deep deep world of listening including:The difference between listening and hearing. Listening = position of curiosityThe circle of influence… why the way I speak impacts the way you listen – and the way you listen impacts the way I speak. The four C’s of conscious listeningOur relationship to silence – how most of us either jump on it, fill it or retreat from it – and why how we deal with it is often the key to gravitas.The four leeches that suck the power out of communication - and how to avoid themAnd how to hear the people around you with fresh ears - by avoiding falling into listening autopilot - ‘I know how this is going to go…’For anyone that wants to go even further into both Julian’s work on listening - and how to speak so that you are heard - he also has a new course called ‘How to speak so that people want to listen’ on his website speaklistenbe.com. He’s given me a sneak peak and I can promise you it will change the way you approach every single piece of communication in your life.So - usually I would pick a subset of people that I think this podcast would resonate most with - but this one is for everyone, everyday. So let’s start now. Turn off the distractions if you can, settle in with a curious mind - and dive into a world where our ability to stop talking long enough to listen - will literally dictate the quality of every single one of our relationships - and every single one of our results.Enjoy my conversation with the sound master himself - Julian Treasure. Hosted on Acast. See acast.com/privacy for more information.

My next guest is the only person that has ever been allowed to go behind the curtain, to study what it is that makes the legendary All Blacks such an unrivalled force in the sporting world.  James Kerr is his name and he has spent most of his professional career studying the culture, patterns and habits of the world’s top performers including the Navy Seals, Manchester City FC and The All Blacks, the fascinating insights of which have formed the foundation of his widely acclaimed book Legacy. It’s his belief, that by unpacking what it is that makes these teams so extraordinary, we can all lead better teams, businesses and even lives that first made me sit up and take notice of this brilliant man. think it’s pretty clear to anyone who has ever heard of the All Blacks, which let’s face it, is everyone, why I would be so keen to sit down with the man who’s spent more time studying them up close than anyone out there – as a team, they are the pin ups of high performance, from the moment they step onto the pitch, to the closing of the Hakka, to the end of the game, the influence they have over the pitch and over their opponents is mesmerising. That even I, someone who actively avoids sport, can understand that what they do and how they do it is truly special.  But I found myself, in this conversation, being surprised by the layers of Influence these players master on a day to day basis. From self influence, not letting high stakes situations crush you, to the influence of the collective, working together towards a higher order purpose as a team. James summed it up well when he said that the entire team has a mission that they strive towards that is talked about at every team meeting, and at every game and that is, to leave the jersey in a better place than when you first put it on. It’s this that I think will be the most powerful takeaway as you listen to James talk – a higher order purpose, bigger than one individuals ego or performance, brought to life by captivating stories and delivered daily through habits and rituals is really the difference between an All Black, and every one else. But how can you use this everyday to create a performance mindset within your own teams? In this episode we dive deep into: Intensity vs. hustle – how to shoot for your goals without your team burning out Mental tricks for standing your ground – the tools players use to keep a cool head on the field and how these can work in your high stakes situations The power of totems – why there are wine gums in every All Blacks locker room   Fierce Rituals – how the Haka has never lost its spine chilling power  Shared mission – why the man who lays out the jerseys is as important as the men who wear them I’m confident that you’ll walk away from our time spent together today armed with the tools you need to set an intention, create a culture and operate at peak performance in a way that allows you to create your own legacy, worthy of any All Blacks team.  So this is me and James, peeling back the curtain and giving you unfiltered access to the tools of the sporting legends that are The All Blacks team…Enjoy!     Hosted on Acast. See acast.com/privacy for more information.

My next guest has been called “the controversial leader of the new world order”, wow, what a title to live up to, but live up to it he does.   Co-founder of citizen journalism site NowPublic - one of the largest news agencies in the world, Leonard is an award- winning entrepreneur, venture capitalist, bestselling author and a two-time Emmy nominated media visionary. In his talks — for clients ranging from the United Nations to Visa and Pepsi — Leonard Brody addresses the rapid pace of change, innovation, and disruption facing us all, and what to do about it. His expertise in this area is unrivalled, so much so that he's been invited to share his insight with the world leaders at the G8 summit and the UN.   The old rules of influence just don't apply any more. The biggest brands aren't products anymore, they are people, the most trusted voices aren't journalists any more they are thought leaders, the biggest funders aren't banks any more they are crowdfunders – and with this democratisation of power, comes unprecedented opportunity, this man is the absolute authority on what this power shift means for us and for those seeking to take hold of their own influence and how to navigate this new world moving forward.   Hosted on Acast. See acast.com/privacy for more information.

This week’s guest is legendary sportswoman, adventurer, speaker and author Jess Watson. Jess has navigated some of the world’s most remote oceans and has spent 210 days alone at sea where she became the youngest person to sail solo, nonstop around the world. And if that wasn’t enough to convince you of her awesomeness, she did it at 16, an age when I know I was busy trying to grow out an 80's perm.  I’m not going to spend too long in this interview delving into the physical details of her journey, there’s many an article, documentary and book on that (and I hear rumours a motion picture is in the works). Instead I’m way more interested in hearing from this extraordinary women, about the mental side of tackling such a monumental task. So, in the next hour, you are going to hear us go deep on a few key areas: -          How do you build and then lead a crew when it’s your life on the line? And when they are infinitely more experienced than you?  -          How do you find the courage to voice an audacious dream and shut down the critics? Even when that critic is you.  -          How do you get buy in from people when what they are buying into seems impossible? Hosted on Acast. See acast.com/privacy for more information.

Do you think advertising is only focused on brand awareness? You’re not alone. However Creative Director of Google’s Unskippable Labs, Ben Jones, believes the key to influencing consumers these days lies in storytelling – thanks to our intense relationships with digital platforms. Ben has spent decades creating advertising campaigns and, on a hunch, performed a brief experiment that uncovered something astonishing. The industry didn’t really understand viewing habits anymore. In fact, despite our demand for content, it’s surprisingly one of the most challenging times for advertisers. I caught up with Ben to talk about his discovery that consumer habits have changed, and we are hungrier than ever for stories. In one hour he shared with me how the rise of mobile has given us the space to explore passions beyond what we could have dreamed, how Netflix has become the master of catering to our attention spans and recognising choice points is vital in the creation of compelling content. Hosted on Acast. See acast.com/privacy for more information.

For those of you who have listened to this podcast before, you'll have heard me talk about an unhelpful belief that so many of us around the people who can and can not influence.  This belief is that only the extroverts, the ones who are completely at home in front of people, whose voices do not wobble when they speak, can really create change. And certainly owning your own voice on stage or in a meeting is a vital component of become an authority in your space, but it's not the only thing.  In this episode, we are going to turn the volume down a little, and we are going to go deep on listening deeply. Have you ever been in the company of someone who has mastered this skill? It's magnetic. When someone truly shuts down their own ego, their own internal monologue, and focuses single-mindedly on your story, or your truth, it's hard not to fall in love with them. You walk away feeling seen, you bare things to them that perhaps you've barely allowed yourself to acknowledge until that moment.  Now imagine that skill being applied, not at a dinner party or at a boardroom, but in aboriginal communities with men and women who have experienced real trauma. Who have been forcibly removed from their homes and alienated from their culture, and their families. That's where my next guest started her journey, working with the disenfranchised, the over looked, who had been so deeply abused that the only way to communicate their suffering was through violence because nobody has taken the time or had the capacity to listen - deeply. She found a way to connect to them in a trans formative way through deep listening - to heal, not just them, but their entire communities as well.   In so many ways, if we all became better listeners, we'd hear the problems that need solving, whether on a global scale or in our own families and we'd gain a clearer understanding of how to solve them.        I'm Julie Masters and Welcome to Inside Influence, the podcast where it's my job to talk to interesting and influential people about what it takes to create change, a movement, gain traction behind an idea and then extract these lessons so we can begin to use these in our own lives and on our own paths of influence.   This week's guest is Judy Atkinson - and it's safe to say, and you'll hear this in my voice throughout this conversation, I m in quiet awe of her.  Judy  is an expert in understanding healing and recovery from trauma in Aboriginal and Torres Strait Islander peoples.   At the core of her approach to healing is her focus on listening. She understands that, In order to heal, the stories behind the trauma must be heard.   Because of this skill she was an integral part of the Aboriginal and Torres Strait Islander Women’s Task Force on Violence Report, for the Queensland government. She's an author, a retired lectured, a TED speaker and she continues to receive humanitarian and academic awards for her transformational work including the 2011  Fritz Redlich Memorial award for Human Rights and Mental Health from Harvard University.   In this conversation - which, by the way, happened in a car park in boiling hot Lismore because this was the only way I could make this happen, and it really needed to happen, - I wanted to talk to Judy about the process of listening deeply - how do get yourself in the mindspace to absorb someones story.   · Once you are in that mindset - how do you stay there? · How do you ensure you are creating a safe space for the other person to open up? · And what do you do if you don't necessarily like, or feel comfortable, or feel qualified to deal with what comes out? · And what do you do next?  Hosted on Acast. See acast.com/privacy for more information.

1 billion, that’s the number of deaths due to tobacco that will have happened this century. 8 billion, that’s the amount of money that used to be invested in the tobacco that now, isn’t Bronwyn King is the person responsible for that last number, and as an oncologist, she’s spent her career trying to stop the effects of the first number. But it was only when she sat down with her financial planner to look over her family’s money, did she realise that she and millions of other Australians were unknowingly funding the very thing that was killing them through the investment of their super fund. But instead of getting angry, really angry, stomping her feet and yelling at the front door of the tobacco industry, (which is something I feel I might do) and instead of throwing her hands up and putting this injustice in the ‘stuff it – way too hard’ bucket she did something way smarter. She got forensic about her own ability to influence. She went to the power brokers of the tobacco industry – the people that invest in them, and compelled them to change. And if that isn’t the ultimate example of owning your own influence, I don’t know what is.  In the next 30 minutes you’ll hear us talk about what happens when a cause finds you. We look at some of the tools she used to get a seat at the table with some seriously powerful people. We talk about using compelling language, finding the right buttons to push, how to make simple requests and how sometimes you need to go against the ‘activist norms’ to make change happen. Hosted on Acast. See acast.com/privacy for more information.

The Australian bottled water industry is worth a whopping 600 million dollars a year. Now that's a lot when you think about the fact that we can access water for free every day from the taps in our homes. Here's another fact that's possibly more heartbreaking than it is interesting. The number of people who don't have access to clean water is close to three times that, it's 900 million people. Now if you're anything like me you hear that number and you just want to throw your hands up in the air, too hard, way too big. However at the age of 19 my next guest came across those same two numbers and he made a different choice. He created a thriving company, a company which to date has donated nearly six million dollars in profits to get safe water sanitation food and maternal health programs to people in need. So what does it really take to turn a moment of passion you know the moment of that's just not good enough into a global movement. Not only a movement but a profitable company with the infrastructure and strength to actually tackle some of the world's largest social issues.  Welcome to my interview with Thank You's founder Daniel Flynn. Hosted on Acast. See acast.com/privacy for more information.

One trek through the rainforest, one life changing decision and one three week incredible fight for survival. It all sounds like the plot of a Hollywood movie right? Actually now it is, but before this story became a big screen blockbuster, one man lived through it and that man is my next guest, Yossi Ghinsberg. Stories connect us emotionally. They turn us into the heroes of our own journeys. And if you're looking to increase your own influence we are literally hardwired to engage with stories more so than any other form of communication. So what does it take to tell epic stories and not only that, what does it take to tell them in such a way that your audience is literally transported through time and space?  In this episode I find out from Yossi what gives a story soul. We talk about how to prepare to be truly present on stage and we look at what it takes to let your own story go, and allow others to interpret it in their own way.   Hosted on Acast. See acast.com/privacy for more information.

Happy New Year everyone. Welcome to 2018. Now with this episode we decided to do something a little bit different and we decided just to keep it really simple. Firstly because it's Christmas and we wanted a break. Secondly because, if your attention span is anything like mine during this time of year, simple is just good.  So for this one I wanted to share, and actually actually start a conversation with you, about New Year's resolutions. Now I know that that's a contentious topic. Some people love them some people hate them, but for me I find it a really useful way every year to just focus my thinking right down into what I want to do differently this year.  So I'll share a few of mine and these are based totally on what I've learnt from the people I've interviewed for this podcast so far. And I wanna hear a little bit more about yours as well. And I want to invite you to publicly share what your influence resolutions are going to be for this year and how you're planning on executing them via my social accounts: Insta @Jules.Masters LinkedIn: Julie Masters Twitter: @Jules_Masters         Hosted on Acast. See acast.com/privacy for more information.

How does your biology impact your intuition? How can understanding of neuroscience help you be a better leader? And what can a brain scan tell us about depression? Sylvia Damiano is a self described part Gloria from Modern Family and part neuroscientist. And if you think that that would make for an awe inspiring combination. It does. She has spent her career immersed in getting to grips with how our brains actually work. More recently she's taken this deep understanding and applied it to the modern world of leadership and influence. What that's resulted in is a new view of leadership, where instead of command and control, leaders instead need to master attractorship which she described as developing the skills and awareness to invite, rather than demand, cooperation.  Silvia is giving our listeners exclusive discounts to her online training courses (15% off for 15 days) by using the code: 15juliemasters, just head to www.aboutmybrain.com/create-the-leader-in-you Hosted on Acast. See acast.com/privacy for more information.

John Hall is the creator of one of the world's most influential influence agencies and yes that is a bit of a mouthful. The name of that agency? Influence and Co. Check them out online, they have been ranked the number one company dominating content marketing in the world. What these guys don't know about getting cut through in magazines and online isn't worth knowing. In the last few years alone they have provided content has been featured in thousands of the world's largest publications all on behalf of different corporations and individuals looking to stand out in their marketplace. John Hall himself is regularly featured in Forbes, he's created a best selling book which is now out, called 'Top of Mind' and he's graced the stage of some of the largest conferences in the world. He has been described as one of the most powerful people in media that you've never met in inc. magazine. In this episode I managed to grab John on the run  to talk about a number of different things to do with content and influence. A few of those include: Charisma vs.  credibility. What's most important? What makes a piece of content compelling?  How do you put yourself in a position of visibility to grow your business or brand? And why failure really isn't that different to success.  So for now sit back and enjoy my conversation with John Hall. Visit my website to hear more about the work I do, www.juliemasters.com or follow me on insta @julesmasters  Hosted on Acast. See acast.com/privacy for more information.

How do you go from an idea to influence to income. Often we only hear about the two polarities. We hear about people who got a great idea, who put a lot of time and effort into building their influence with very little results. And then there's the multi-millionaires who are living in a New York loft apartment who, just last week, were living in their parents basement but then they discovered this Killer system and now they are uber successful. So what does it take to actually build a business as an influencer? My next guest is Dorie Clark, author of the groundbreaking book 'Stand Out' where she first came to my attention. It was named the number one leadership book of 2015 by Inc magazine and named one of the top 10 business books of the year by Forbes, and is a Washington Post bestseller. She's also recently just published a new book which is what brought us to talk this time.  It's called 'Entrepreneurial You' and I would urge you to go out and get it. In this episode we discuss how to find your breakthrough idea. We discuss the keys to building a following when starting from scratch. Why most success stories you see on Facebook aren't true and why fear plus 10 percent is the magic number when it comes to turning it expertise into income.     Hosted on Acast. See acast.com/privacy for more information.

Tell me what you're paying attention to. And I will tell you who you are. That's a quote from this episode's guest Alison Hill. Alison started her career as a professional psychologist or head mechanic. She likes to call it where she spent many years tweaking the minds of top performers as an in demand coach with some of the world's largest companies including BHB McDonald's. The names go on. I actually met Alison for the first time a number of years ago very briefly and she stood out to me as a woman of impeccable energy. I can't think of a better description than that, she just has this sense about her as a woman who very much owns her own space. So when I got off the plane about six months ago in Melbourne and I saw this giant light box with her, having launched her own book "stand out - a real world guide to get clear find purpose and become the boss of busy" I knew we had to get her on the show. So as you know in this podcast we take a behind the scenes look into influence and I want to talk to Alison about how we influence ourselves. I'm a big believer that your ability to influence is 100 percent correlated to what or who you let in i.e. what you allow to influence you where you put your attention or time. The stories you tell yourself the distractions you allow to take over. So we talk about getting forensic about that about how you manage create and defend your own boundaries.  Secondly we talk about freaking out checking out and burning out or words which unfortunately we're generally all too familiar with either in ourselves or in the people we love. How do you notice. How do you turn that ship around. How do you get back on track so you can live a standout life. Thirdly we talk about choosing to stand out and how it will always ultimately cost you your old identity. And how you get around that how you get around the resistance associated with that Allison has her own amazing journey. Standing out or choosing to stand out as a speaker as an author and step out from behind the brand and it all started with a post it note that said "do the work be seen" that she stuck to her desk. And if nothing else I hope that as a result of listening to this episode you leave with some tools to do the same.  Buy the book: http://www.alisonhill.com.au/stand-out-1 Find out more about me and the work I do at juliemasters.com or follow me on instagram at jules.masters Hosted on Acast. See acast.com/privacy for more information.

For anyone looking to be an authority in their industry I can promise you that being able to stay five steps ahead of the others in your space is one of the keys.  How exactly do you track trends? Where do you look? How do you take something on the fringe of what's going on, and make it relevant to the people that you're interested in influencing? How do you use that to drive the next big game changing conversation in your industry? And what if what if the answer to all of that was to firstly stop looking where everybody else is looking? Henry Mason is the master of determining trends over fads, this London based think tank has been across the innovations that are transforming today for many years - he decodes for us how to get ahead of what's next. Find out more about me and the work I do at juliemasters.com or follow me on instagram at jules.masters Hosted on Acast. See acast.com/privacy for more information.

I want you to imagine that for the first 30 years of your life you couldn't read. Then fast forward 10 years and imagine finding yourself at the world investment forum having been invited to facilitate 462 people. One hundred ninety three countries countless languages. And your role is to make sure that they are all heard. It's all recorded and that an agreement is found. That's the role and the history of our next guest Alan Parker.  When we first put this podcast together he was one of the very first people I decided that I had to have on the show. In the hour we spent together we talked about introverts versus extroverts, we talked about conflict and getting people out of pre-programmed adversarial responses, we talked about having an intention rather than answers. We talked about consensus and what it takes to produce more than everybody wants, as opposed to what everybody wants and how that differs with a large number of stakeholders to a small number of stakeholders. He is just some kind of Sensei in this world and I hope you take something pivotal from this because I guarantee you there's more than one lesson in here to be learned about influence and dealing with group like conversations. Find out more about me and the work I do at juliemasters.com or follow me on instagram at jules.masters Hosted on Acast. See acast.com/privacy for more information.

Former U.S. President Franklin Roosevelt once said I'm not the smartest fellow in the world but I sure can pick smart colleagues. Building a high impact community of people around you who are smarter or more experienced than you in a variety different areas is one of the largest things you can do to fast track or up the ante on your own influence. Essentially having a speed dial of your own A Team, I know it's certainly been one of the challenges in my own journey. How do you find the right people and then when you found them how do you approach them. How do you not sound like some strange deranged stalker. How do you come across as professional but still be open enough to discuss some of the actual challenges and roadblocks that you're currently facing? How do you get that mix right? Luckily for me obviously and luckily for you my next guest has decoded it all. Janine Garner is the author of the newly launched "It's who you know - how a network of 12 key people can fast track your success". She spent 20 years working across the world in corporate marketing roles with some of the world's largest brands. She then went on to be the founder and CEO of the little black dress group which is one of the most influential women's networking groups in the country. She was listed as one of Australia's most inspiring women by Madison magazine. And if that is not all impressive enough she like me started out in Australia knowing no one as a backpacker so we chat a little bit about that. We went right in to the difference between how we're all connected right now but not really connected We've got more contacts than ever before but less engagement and we're feeling less engaged and less connected than we have done previously. We talk about finding your board, finding your board of people around you who's going to help you get where you want to go. We talking about value exchange, we talk about how do you know when it's time to move on from a certain contact or a certain group of contacts. And how do you make that shift. We also talked about the role of courage. Big one for me. Role of courage and certainty in a reaching out and getting those connections.   Buy the book: http://janinegarner.com.au/product/its-who-you-know/ Find out more about me and the work I do at juliemaster.com and follow me on instagram jules.masters  Hosted on Acast. See acast.com/privacy for more information.

My next guest Chris Voss was the FBI lead kidnapping negotiator and what that means is he had to understand influence at a level and with stakes that you and I can barely imagine. During his 24 year tenure in the FBI He was trained in the art of negotiation at Scotland Yard at Harvard Law School. He is also the recipient of the Attorney General's Award for Excellence in law enforcement and has taught business negotiation at a number of prestigious universities around the world. He is the founder and CEO of The Black Swan Group and he's also also the author of Never split the difference which is a book that I genuinely cannot recommend highly enough. If negotiating persuading or influencing is a part of your daily life which I can promise you it is. In our conversation we jumped in to a number of really fascinating ideas. The first of which was how yes is actually the last thing we want to hear which blew my mind because I had assumed that negotiation was all about getting to a Yes and apparently not one single hostage negotiation technique is designed to get a yes. What are they designed for. You'll have to listen. We talk about high stakes conversations. How does he prepare. His mental state going into these conversations where literally lives are on the line. We talked about delivering bad news. How to do it quickly and efficiently and get straight into what's next.  I invite you to sit back and listen and take a fascinating peek behind the curtain of what has to have been one of the most interesting careers I've ever heard of. And as a result take some tools and in the words of Chris start negotiating like your life depends on it.  Hosted on Acast. See acast.com/privacy for more information.