In this #IBTalk episode, long-serving insurance professional Stuart Reid shares his insights into what's dominating market discussions in the early days of 2024.

Cynthia Yap is managing director of Perth based Dynamic Insurance Services. Her firm was one of the top brokerages in IB’s annual Top Brokerages ranking. Yap revealed to IB Talk her priorities as a leader and why her insurance business is successful.

The construction industry is set to undergo some significant changes in 2024. As labor shortages and supply chain delays continue to affect operations, new strategies and solutions are needed for businesses to remain competitive. So, what can brokers do to help their clients mitigate risks in this evolving and dynamic landscape? This informative podcast uncovers the key trends set to transform the construction sector and provides expert insights on how insurance professionals can help their construction clients prepare for the challenges next year. Tune into the podcast and gain insights on: • The ongoing labor shortage and what will be integral to overcoming shortages in 2024 • Supply chain delays and the solutions needed to increase supply chain management • Emerging technology and how it will shape the future landscape of the construction industry Don’t miss this and so much more – hit play now.

Scott Cole told IB Talk he’s ending the week with a big smile on his face. He just became CEO of Centrewest Insurance Brokers, headquartered in Perth, following a six-month career break. Before that, he spent nearly 15 years with Honan Insurance Group. Cole discussed his new role, reflected on Honan, talked property and casualty (P&C) and workers compensation – and about what makes it different out West.

The cyber security landscape has changed immensely over the past few years, and the need for appropriate cyber coverage has never been more apparent. However, many are still apprehensive and don’t recognise the importance of having coverage in the digital landscape. So, where does cyber insurance uptake currently sit among businesses today? And what are some of the main concerns for brokers? This informative podcast breaks down the key risk factors in today’s cyber landscape. Gain essential insights on: • How the cyber landscape has shifted over the years • An outline of the main threats and who the main targets are • Where cyber insurance uptake currently sits among businesses • What is holding back businesses from embracing cyber insurance • How brokers can have better conversations about cyber insurance – and much more Don’t miss this podcast, hit play now.

When it comes to accidents in the workplace, insurance brokers not only want the best coverage for their clients, but also know that early intervention is key to minimizing the likelihood of a formal claim being made. So, what should brokers be aware of when helping clients navigate workplaces injuries and reducing the overall insurance cost? This comprehensive podcast breaks down effectives measures that brokers can take and discusses an added benefit for best treating employees before a claim is made. Listen to the podcast today and gain insights on: • What brokers need to keep front of mind when helping their clients support injured employees • The essential elements of a comprehensive rehabilitation assessment and how it helps employees get back to work quickly • How proactive rehabilitation support assists with cost reduction, claims process, limiting the amount of time employees are away from work – and so much more Don’t miss this essential podcast – hit play now.

Stella Insurance recently announced a new women focused travel insurance. One unique feature of the offering is coverage for domestic abuse. Renee Cosgrave, the firm’s Sydney based chief operating officer discussed the firm’s opportunities and challenges in Australia and the UK with IB Talk.

Anthony Vassallo, Allianz Commercial's global head of natural resources, is on IB Talk to discuss opportunities and challenges in the renewable energy space.

US based Markel Group has about 20,000 employees worldwide across industries including building supplies and bakery equipment. The firm’s insurance division recently announced its expansion into Australia. Christian Stobbs, Markel’s managing director for the Asia Pacific, explained the move to IB Talk.

In this #IBTalk episode, SRG's COO Clare Lebecq shares top tips, advice and takeaways from her longstanding insurance career - and insights into the changing profile of women in insurance

Insurance demand is increasing worldwide amid increased volatility and risks. Global lead for Accenture's insurance practice Kenneth Saldanha breaks down consumer trends and opportunities for the industry.

There’s a lot of uncertainty surrounding the use of artificial intelligence in the Med Tech and Life Science field. However, uncertainty also brings cutting-edge opportunities for brokers who are willing to keep up to date and stay informed on new developments. This highly informative podcast takes a critical look at AI’s role in Med Tech and Life Science, the relevant challenges, and potential opportunities for brokers to take advantage of this revolutionary chapter. Listen today and gain insights on: • The different clients and risks that exist in the Med Tech and Life Science sector. • The key developments and opportunities impacting this sector and brokers. • Where AI is being utilised well, where could it be utilised better, and the associated challenges. Don’t miss out – hit play now.

Contrary to belief, Environmental Impairment Liability (EIL) affects far more industries than business owners would think. EIL expands past industries such as mining, oil, and construction and having the right coverage for your business is crucial. So, what are the common misconceptions and opportunities associated with EIL? This essential podcast explains the need for EIL coverage across a plethora of industries and demonstrates how both brokers and businesses can seize its exclusive benefits. The podcast covers: - EIL insurance and how it applies to sectors like manufacturing, logistics, and real estate - How EIL claims work for both third-party and first-party clients as well as its unique benefits - How EIL affects ESG considerations, rankings, and so much more

Bill Creedon, WTW global head of construction, delves into catastrophe risks and the resilience building measures.

After returning from a four-year sabbatical and a 12,000 km trek around Australia with camels, insurance CEO John Elliott rebranded his Perth brokerage last month as The Green Broker. The move is part of Elliott’s new focus on sustainability services, particularly decarbonisation. Elliott told IB Talk about his trek and what had changed in the insurance industry during his absence.

In this episode of IB Talk, we talk with industry experts Glenn Ross, CEO at MECON Insurance and Milos Skopljak, MECON’s National Claims Manager to delve deep into the critical challenges and changes impacting the construction industry. Tune in to hear all about: - Current insurance challenges and how the construction landscape has shifted - The dynamic nature of construction risk - Key legislative changes and their potential implications for all building classes - The crucial role brokers and insurers play in providing accurate, up-to-date underwriting information and comprehensive documentation to ensure seamless coverage Don’t miss this episode for all the latest insights, trends, and strategies.

In this episode, IB Talk chats with Brad Bartlem, CEO at Hunter Premium Funding and Beau Goodyear, CFO at Hunter Premium Funding to break down the key benefits of premium funding and how SMEs can seize its benefits. We will deep dive into managing cash flow and maintaining sustainability, industry codes and how to comply with them, navigating risk effectively, how Hunter Premium Funding can help business, and so much more!

Cameron Gill is broker manager in the Hobart office of Steadfast Taswide Insurance Brokers. Before his insurance career, Gill said he learned valuable negotiation skills working for Coca Cola. He told IB Talk about some hard conversations he’s currently having with clients and insurers around bushfire risks and coverages for heritage buildings. Gill also talked about the importance of local knowledge in insurance risk management.

Automobiles are something everyone relies on for their daily commutes and auto-insurance is something everyone needs guidance on, even insurance professionals. Join IB Talk for this exclusive interview on the ins-and-outs of the auto-motor claims business with Josh, National Assessing Manager of AAMC as they discuss the ever-changing business of automotive claims. The podcast discusses: - The role of claims professionals and how their duties reach beyond just reducing claims costs - The impact of technology and automation plus its impact on the modern workplace - The rise of electric vehicles and the many changes and challenges that come along with these new automobiles - An inside look at AAMC, their contributions to the industry – and so much more Don’t miss this highly informative podcast, listen now to hear the full interview.

In this episode of IB Talk, we unravel the fascinating changes in accident and health insurance and explore how it's transforming the landscape for brokers and clients alike. Gain invaluable insights from Andrew Syddall, AHI's national underwriting manager, who brings nearly two decades of experience to the table. Learn how accident and health insurance has evolved to encompass not just income protection, but also comprehensive medical and travel coverage. Discover the challenges posed by rapid changes, such as geopolitical instability and regulatory shifts, and gain valuable strategies for managing pricing, plan design benefits, and ensuring program sustainability. Listen now as we emphasize the importance of protecting what matters most—people. Discover how accident and health insurance goes beyond safeguarding physical assets, focusing on the lives, well-being, and livelihoods of individuals.

Renewable energy is one of the fastest growing industries in the United States. It’s an industry built on innovation, however, with this also comes an equal amount of risk and uncertainty. So, what are the essential factors that brokers and customers need to know when it comes to the development of the renewable energy industry? This highly informative podcast is your essential blueprint for navigating the renewable energy industry, as well as the challenges and opportunities associated with it. Listen to the podcast and gain essential insights on: • Rapid speed of change - a strength that also poses challenges as manufacturers and developers compete on scale • The political and regulatory landscape • Inflation and macroeconomic environment • How weather patterns, particularly secondary perils, need to be factored into the design phase of new technologies to help build a more sustainable and resilient industry – and so much more The renewable energy industry is a golden opportunity for those willing to seize it. Don’t miss this essential podcast - listen to the full episode now.

Matthew Bates is managing director of Bell Partners Insurance in Sydney. IB Talk started by asking for his reaction – as an insurance broker and movie buff – to an incredible motor bike stunt in the latest Tom Cruise Mission Impossible. But the mission in this episode focuses on how Bates’ firm is successfully taking on new recruits. He also discussed insurer and agency response times, capacity issues and cyber insurance challenges.

Johnny McCord, CEO and founder of insurtech MGA Loadsure, delves into some of the most significant issues in the cargo industry, from supply chain volatility to climate change.

In this #IBTalk episode, we chat to Clear director Victoria 'V' Gallimore about the changing conversation around people at work.

From 2021 to 2022, class-action lawsuits based around anti-competitive behavior in the UK have grown six-fold in value, making England an ideal landscape for commencing group litigation. However, such an unprecedented surge brings into question the new and emerging risks that brokers need to be aware of. As uncertainty simmers and claims show no sign of slowing, we ask two industry experts, how can the associated risks be accurately assessed and underwritten? Join Donna Hurst and James Graham in this comprehensive episode covering the explosive growth of class-action lawsuits and key developments that brokers need to be informed on. You will gain essential insights on: • How to accurately identify and underwrite arising risks • How to effectively protect your clients from potential harm • An overview on the current climate, where this rapidly evolving sector is going – and so much more Don’t miss this essential podcast – hit play and listen today.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Market continues recalibration at mid-year renewals – report • US property catastrophe reinsurance rates surge • Global cyber premiums could surpass US$50m by 2030 – Howden • “Weather losses are closing the gap to earthquake risk” in New Zealand • China insurance premiums see huge spurt • How can you break a client's mentality that cheapest is best? These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts or Spotify.

Gillian Davidson, senior commercial insurance partner with Sparke Helmore Lawyers in Sydney, just got back from London where she observed the insurance industry’s talent shortage and efforts to reverse that. What can Australia learn and what’s her firm doing about it?

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Fitch reveals global insurance outlook • Genworth reveals massive hit from global MOVEit hack • Prioritizing technology gives carriers an edge – report • Extreme floods occurring more frequently than federal estimates – report • 86% of climate disaster losses in APAC uninsured – Aon These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts or Spotify.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Global protection gaps widening – Swiss Re • Ransomware attacks – which countries are the top targets? • Cyber insurance market approaches $14bn • What underwriters need to consider in a challenging financial climate • WTW reveals new property rebuild assessment service • Seven in 10 brokers say underinsurance is an issue for HNW clients These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

The current climate of the financial industry has proven to be extremely tumultuous. Rising interest rates, inflation, and more have presented underwriters with many new challenges and a real feeling of uncertainty in their roles. This essential podcast confronts many of the current challenges underwriters in the financial industry are facing and provides key insights into the struggles sweeping the market in 2023. The podcast covers: • Issues facing the banking industry in the US and Europe • Contrast between US and European banking environments • Impact of inflation and rising interest rates on other financial institutions (asset managers and insurance companies) • What underwriters need to consider for financial institutions • Evolving FI market conditions While the climate of the financial industry may seem complicated, your strategies for success don’t have to be. Tune into the full podcast today.

Australia’s construction sector faces insolvencies and rising costs with a very tight insurance market. However, Hutch Underwriting has just released a new offering for builders. CEO Robin Johnson told IB Talk that this coverage includes some cyber protections which he says is an industry first. He also said automating strata and construction insurance processes provides a better broker experience and argued against a government backed public liability scheme.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Swiss Re unveils report on emerging risks • FM Global reveals 2023 resilience index • US insurers bearing brunt of inflation • AIG, Chubb, others face climate risks investigation • Threat actors back to cyber “big game hunting” • Wildfire losses will remain manageable for most insurers – analysts • Acrisure taps music legend Lionel Richie as brand ambassador These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

SageSure CEO Terry McLean joins us on IB Talk to discuss what the reinsurance hard market means for retail brokers and their clients. McLean also shares his outlook for this year's US hurricane season.

D&O insurance has a complex role to play in the insurance industry and the landscape is constantly changing. New practices, regulations, and industry strategies are evolving, and it can be a lot of work to keep up with everything. However, understanding D&O insurance for financial institutions doesn’t have to be challenging. This highly informative podcast delves into the biggest changes that have been impacting financial institutions in recent months, and what brokers need to pay attention to when selecting coverage. Get all the latest industry developments and regulations so that you can keep your clients informed and protected. The podcast discusses: • How to best combat D&O risks in the era of cyber liability • The key regulatory changes and how they impact D&O exposures • Effective strategies to stay compliant but also reduce the risk of D&O claims – and so much more Don’t miss this essential podcast, listen to the full episode now.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Near-normal hurricane season predicted – but with a caveat • Microsoft faces ‘uninsurable’ GDPR penalty • Hub International swoops for EINSURANCE • AXIS Capital taps growth head for cyber and tech • State Farm, Allstate accused of extortion following California pullback • Vehicle thefts at crisis level in Canada • Hack hits BBC, Boots, British Airways • Insurers welcome $400 million funding for disaster resilience • Insurance delays push enquiries to record highs – IFSO • Career tips for the insurance industry These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

Drew Schnehage started her insurance career in South Africa and is now managing director of Innovation Group in Australia, a firm specialising in third party claims administration. Schnehage has three decades of insurance industry experience. In this IB Talk episode she discussed career challenges, including gender discrimination, mid-career plateaus and the importance of finding joy in work and life. Schnehage also shared a career tip that she said she’ll never forget.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Shipping losses hit record low • AI trust lower in high-tech countries – report • Tokio Marine cuts ties with NZIA • Special forces diver to Marsh risk leader • APAC insurers can withstand a 10% drop in regional equity markets – S&P • Howden announces UK launch of telematics solution • WTW launches world-first parametric insurance solution • Ireland's "insurance crisis" pushing likes of Beyoncé away These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

Nic Martin’s career has involved leading navy clearance divers with special forces teams. In 2003 he helped the SAS take control of a North Korean drug boat. Martin told IB Talk this risk management experience helped prepare him for his current role as head of strategic risk consulting in the Pacific for the global brokerage Marsh. In this episode, Martin shared navy stories and discussed industry challenges, including cyber.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Revealed – global insurance premium income • Are gains in life expectancy on the horizon? • China insurance sector posts $4 trillion net worth in Q1 • WTW launches intangible asset coverage • InsurTech Corridor announces second wave of participants • One in five crimes experienced by HNW clients happened at second home – study • Over 1,500 international actuaries to discuss key global issues These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Human error, inaction top cyber vulnerabilities – report • Revealed – factors behind underwriting loss for P&C industry • Repairable EV collision claims on the rise – report • Are insurance customers ready for generative AI? • Aon launches climate innovation hub in Singapore • IBC urges Atlantic Canada to prepare for wildfires • Gallagher merges with Aussie insurance group • AXA XL expands cyber capabilities in Europe and Australia These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

The property and casualty insurance market has undergone some serious changes in recent times. With many shifts to the geopolitical landscape, particularly in Asia, and surrounding industries like manufacturing - a whole plethora of new insurance risks are emerging. Join the Hartford Fire Insurance Company for this exclusive podcast discussing the ever-changing P&C market and how insurers can best prepare for the future. Gain essential insights on: • The potential new risks linked to capacity loss of moving/downsizing, building new construction, changing infrastructure, managing operations, etc. • Exploring the opportunities for investment and trade flow in new/different markets. • Breaking down the potentially over-saturated topic of the supply chain – and so much more.

Duck Creek Technologies talks about the continued importance of robust corporate cyber risk management protocols as the cyber insurance market evolves.

It’s just over a year since Lismore was inundated by Australia’s record 2022 floods. At IB’s Innovation Summit in Sydney, IB Talk caught up with broker Daniel Berry. His family’s firm, Dudgeon Berry Insurance Group, is on the main street of this northern NSW town. Berry discussed how his brokerage and customers are recovering, the future of flood insurance, parametric possibilities and other industry challenges.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: -Insurers increasingly focused on back-office automation – report -Aerial imaging sector to hit US$8.1bn by 2030 -Insurance analytics market growing – report -AXA Climate extends partnership with satellite data firm These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

In this #IBTalk episode, Needham Group MD Neal Lowe reveals the power of community broking and his secret ingredient for successful M&A

Risk services firm Sigma7 has global clients across sectors like defense, mining and technology. Andrew Tait, partner and integrated risk leader is a former managing director at Marsh. He spoke to IB Talk about geopolitical risks, the recent RIMs conference in Atlanta, climate change challenges and his firm’s growing team in Australia.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Financial services sector's top concerns revealed • Revealed – how much is personal data worth on the dark web? • Rising tourism drives travel insurance market forward • Gallagher partners with World Rugby • Davies bolsters global captive business with key buy • Bank of England gives insurers a reality check on pensions push • Stormy summer sees 402% rise in insurance claims These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

In order for underwriters to mitigate risks accurately and efficiently, they need accurate knowledge and data to work with. When dealing with multiple complex claims, there are many different steps where mistakes can happen, and things can go wrong. Join Christine Byun and Justen Nestico for this informative podcast discussing the key benefits of predictive modeling. Discover how data-driven results can help underwriters make educated decisions to better understand risks and improve loss ratio and profitability. The podcast covers: • The value predictive modeling provides as well as the challenges facing underwriters • The importance of accurate data and the need for transparency and trust during the underwriting process • How professionals can use predictive modeling to ensure ethical and non-bias results when applied to underwriting – and so much more Don’t miss this highly informative podcast and discover what makes predictive modeling such a powerful tool in the modern insurance industry.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • London marine insurers pinpoint Sudan concerns • Top D&O risks revealed • Chubb publishes Q1 2023 trading results • AIG forms new MGA as it finalizes Stone Point agreement • Lloyd's market posts improved underwriting results in 2022 • Gallagher releases workplace wellbeing guide • IBC calls on Atlantic Canada to prepare for flood season • Alliant Insurance Services launches reinsurance brokerage division • Manulife seeks reestablishment in Hong Kong • Allianz launches program for young LGBTQ+ athletes These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: • Q1 catastrophe losses hit 12-year high • Revealed – top risks facing the construction and engineering sector • Aviation insurance – how are Sudan conflict, Russia-Ukraine aircraft lawsuits pressuring the market? • P&C losses to improve in 2023 – report • How can we insure the sharing economy? • Meet the top insurance leaders from around the globe • Searches for higher D&O coverage limits double after SVB collapse • Almost six in 10 say ESG is critical to their firms – Aon • Revealed – Canadians' misconceptions about auto insurance These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher. SC

The sharing economy has boomed in the past decade, as services like Airbnb and Uber become part of our daily lives. But with this unique business model comes distinct risks and challenges with insurance. Join Susan Brodahl of Heffernan insurance Brokers in delving into this complex but timely topic.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: PV losses rival catastrophe losses in some regions – Howden A comprehensive benefits strategy must address employee stress – report Hagerty cuts workforce by 4% Coalition launches new AI initiative Allianz Trade in Canada celebrates 100 years Many young Australians choose expensive hobbies over insurance – Allianz CN spending on Hong Kong insurance returning to pre-pandemic levels in 2024 – insider These stories and more on the Insurance Business website.  Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher. SC

Join Billy Worthington, VP at Falvey Insurance Group, on this episode of IBATalk as he shares insights on the impact of the pandemic on the supply chain, including changes in consumer buying behavior, freight consolidation, and the rise of 3PL and tech aggregators. He also discusses embedded insurance, carrier vetting, and shipper insurance purchasing behavior to help you navigate these disruptions and manage risks effectively. Don't miss this expert's advice and solutions. Listen now to the latest episode of IBATalk.

How a local broker deals with flood and cyber challenges

Insurance Business brings you a weekly news roundup from across the global insurance industry including: -Reinsurers mark 10-year record for 2022 – report -Catastrophe losses drive 2021 P&C insurer impairments – report -Marsh McLennan reveals report on ESG activities -Munich Re concludes Net-Zero Insurance Alliance membership -Zurich latest to leave Net-Zero Insurance Alliance These stories and more on the Insurance Business website.  Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.

“I’m not hanging up my shingle,” says Robin Nisbet

How SMEs can face their cyber challenge

Exploring the changing risk factors in the technology industry

Tenant Risk: What brokers need to know and why it matters

Schemes: The recipe for success and why every broker should consider it

MGAA CEO Mike Keating on the key trends, challenges and opportunities impacting MGAs in 2023

Insurance - the week in Review - March 27-31

Insurance - the week in review Mar 20-24, 2023

Insurance - the week in review Mar 13-17, 2023

Insurance - the week in review Mar 03-10, 2023

Insurance - the week in review Feb 20-24, 2023

Insurance - the week in review Feb 13-17

Cut ESL: Insurance Council announces campaign for NSW election

Broker balancing act: Client and insurer relationships

Brokerage director on how to face complex insurance risks

ANZIIF CEO on 2023 industry challenges

How does this broker negotiate with insurers?

How brokers can adapt to meet new SME customer needs

Bellrock director discusses 20 years in the construction sector

Worldwide Broker Network CEO lifts lid on talent crunch and commission issues

Insurance - the week in review Aug 15-18

Recharging is just as important as how hard we work' - Markel executive on employee experience

Worldwide Broker Network CEO lifts lid on talent crunch and commission issues

How shifts in the manufacturing segments lead to new lessons learned

Understanding cargo coverage: What brokers should expect for the transportation and logistics market

IBA - Inland flood risk: Navigating today, tomorrow, and beyond by IB Talk

How the insurance industry and your business can win the war for talent

Top claims challenges for MGAs/MGUs and how to overcome them

A winning cyber strategy approach

Growth in the E&S Market

Worldwide Broker Network CEO lifts lid on talent crunch and commission issues

MD on the link between customer service and changing attitudes to insurance

How brokers can get involved in community initiatives

Specialist Risk Group's Warren Downey on crafting and maintaining a great business culture

IBUK - Worldwide Broker Network CEO lifts lid on talent crunch and commission issues by IB Talk

Governance best practices for model risk management

Insurance - the week in review Feb 6-10

Insurance - the week in review Jan 30- Feb 3

Insurance - the week in review Jan 23-27

Insurance - the week in review Jan 16-20

Howden UK & Ireland CEO Carl Shuker shares "a story of growth and opportunity"

Insurance - the week in review Jan 9-13

Insurance - the week in review Jan 2-6

Insurance - the week in review Dec 19-23

Insurance - the week in review Dec 12-16

Insurance - the week in review Dec. 5-9

What are the effects of today's macroeconomic issues on financial & insurance institutions?

Insurance - the week in review Nov. 28 - Dec. 2

Insurance - the week in review Nov. 21-25

Aston Lark Group CEO Peter Blanc on preventing insurance from sleepwalking into self-service

Insurance - the week in review Nov. 14-18 by IB Talk

Insurance - the week in review Nov 4-11

Insurance - the week in review Oct 31- Nov 4

Insurance - the week in review Oct 24-28

Insurance - the week in review Oct 17-21

Insurance - the week in review Oct 10-14

Insurance - the week in review Oct 3-7

The Practicalities of Solicitors' PI

Cyber Risk: The threat and key steps to minimising exposure

Insurance - the week in review Sep 26 - Sep 30

For crying out cloud: A practical guide for insurers on cloud computing

Insurance - the week in review Sep 19 - Sep 23

Insurance - the week in review Sep 12 - Sep 16

Insurance - the week in review Sep 5 - Sep 9

Insurance - the week in review Aug 29- Sep 2

Insurance - the week in review Aug 22-26

Aston Lark Ireland CEO on the opportunities and challenges facing the insurance broking market

Broking MD Philippa Cutler on battling misconceptions about insurance

Insurance - the week in review

More brokers are connecting to the mainstream quotes, and binding platforms as more insurers like Blue Zebra provide support for these platforms. In this episode, IB Talks chats with Mark Polglase, Chief Underwriting Officer for SMEs at Blue Zebra, on the current challenges facing brokers’ quoting and binding business in the SME space and what innovations are available in the market to help them address these issues.

Insurance Business brings you a weekly news roundup from across the global insurance industry including: -Challenging times for the insuretech market, Gallagher RE tells Insurance Business -AIG, Zurich Insurance Group, and Munich Re among industry's quarterly results -FM Global to allocate first-of-its-kind climate resilience credit -Record wet July for New Zealand -General insurance business in Australia faces challenges, KPMG says These stories and more on the Insurance Business website.

IB Talk - How shifts in the manufacturing segments lead to new lessons learned by IB Talk

In this #IBTalk episode, executive chairman of the Clear Group, Howard Lickens, shares insights from his life in insurance broking - and his perspective on what's next for the profession.

In this episode, IB Talk chats with Martyn Mathews, senior director, personal and commercial lines, of LexisNexis Risk Solutions, on the SME and e-trade market, zooming in on the current pressures the SME market faces and the high costs of running a business, and how this leads to fraud – particularly opportunistic fraud. Learn how Commercial PreQuote from LexisNexis® Risk Solutions helps solve the data enrichment problem in the market, protecting it from potential fraud risk. More than ever, due diligence is a requirement for all commercial insurance brokers and having the right tools to access accurate data in real-time to deliver a stronger customer experience.

In this episode, IBC chats with Ruth Stewart and Michael Brennan of CNA Canada about the current state of the life science market, what the future looks like for clinical trials across Canada, and how risk control can help reduce the risk of claims in this sector. Learn how insurance brokers can help with documentation, approval processes, and risk mitigation.

One year ago, Phil Kewin stepped into his role as CEO of NIBA (National Insurance Brokers Association), the peak organization representing brokers. Since then, he’s helped bring in a new Insurance Brokers Code of Practice and just delivered a submission to the government’s Quality of Advice Review. In this edition of IB Talk Kewin discussed the transparency that’s vital to the new Code. He also detailed the ongoing struggle to educate the government about the role of brokers and how commissions guarantee brokers’ livelihoods and ensure the valuable advice they give is affordable.

E-commerce accounts for trillions of dollars in consumer spending, meaning more packages than ever are traveling via containership, air, or land. However, the effects of the pandemic have disrupted the global supply chain that supports the e-commerce and traditional trade markets. IBA chats with Falvey Insurance Group COO Jack Falvey on how e-commerce deliveries and processes factor into insurance. Learn the different coverages that can help mitigate present and future supply chain risks.

In this #IBTalk episode, CCIB's MD Debbie Airey shares some of the incredible stories she has amassed as a broker serving the agricultural community.

In this episode, we chat with Jason Conkin, Executive Vice President, E&S Casualty at Arch Insurance, on the current state of the wholesale insurance marketplace, how the COVID-19 pandemic impacted this very relationship-driven part of the market, and what’s next for Arch Insurance in the E&S marketplace.

Chris Mackinnon is regional head of Australia & New Zealand for Lloyd’s of London, the iconic British insurance market. With IB Talk, Mackinnon discussed Lloyd’s unique position in the Australian insurance industry and how the insurer dealt with the impacts of Brexit. He also shared details from six generations of his Lloyd’s family history and why he’s one of the few people who never claims to have fallen into insurance.

In this #IBTalk episode, Broadway Insurance Broker's director of private clients Eleanor Moore digs deep into what's happening in the private clients space - and why professionalism forms an essential string to a broker's bow.

System orchestration has become a key focus for profitable firms looking to invest in change initiatives and improve operational efficiencies, with many insurance firms still wasting a great deal of money manually rekeying data between systems that do not communicate. In this episode, we chat with Charles Taylor on how effective system orchestration can improve performance and lower expenses at every stage of the insurance value chain.

In this episode of IBTalk, we chat with Manchester Underwriting on the difficulties brokers face buying professional indemnity cover that meets their own requirements and those of the FCA – all while the PI market hardens and COVID-19 issues continue to rise. Understand the challenges coming from regulation and the change in working practices post-COVID 19.

Brent Lehmann is a broker for WTW but in his spare time he’s a career adviser. The WTW general manager of Commercial and Affinity helps AFL footballers and other sporting professionals transition to successful post-playing day careers. With IB Talk, Lehmann shared insights from more than two decades in the insurance industry. He also discussed his appreciation for technology and the marriage that can exist between brokers and the world of high tech.

In this episode, we chat with Liberty Mutual Canada president Rob Marsh about what it takes to become a successful industry leader in an incredibly dynamic environment. Marsh shares his thoughts on building the right company culture, key insurance trends, and what’s in store for Liberty.

In this #IBTalk episode, WTW’s global head of M&A Amanda Scott shares tips from her own leadership journey and discusses the need for diverse voices across the insurance sector.

One of the key issues facing the insurance industry – and the Canadian business landscape – is the unequal gender balance at executive level. In this episode, IB Talk dives into what barriers still persist within the industry to getting more women around P&C executive board tables, how to overcome these challenges, and actionable steps towards a more inclusive future.

Looking back at 2021, it’s been a challenging time in marine insurance with climate change’s impact and a wave of supply chain issues. In this episode, #IBTalk dives into the biggest challenges of the marine space, effective strategies to enhance risk management, and the product innovations to look forward to this year. Sponsor CNA shares success stories from customers who have faced big challenges with climate and CAT-related losses.

CoreLogic has reported that more than 14.5 million homes were impacted to some degree by natural catastrophes in 2021 alone. In this episode, IB Talk chats with CoreLogic to take a closer look at defining resilience and risk mitigations. Find out how insurers and lenders can leverage the latest technologies and work cross-functionally to better understand this risk, protect homeowners, and enable faster recovery times.

“We don't know who you are. But we do know that you need us.”

Steadfast, the largest broker network in Australia and New Zealand, recently held their annual convention in Adelaide. CEO and co-founder Robert Kelly is a renowned industry heavyweight and straight talker. Before the big Adelaide event, Kelly sat down with IB Talk to discuss his career. It all started more than 50 years ago after a business trip to the Pacific islands. As he describes it: “I came back and resigned and said, ‘I’m an insurance broker!’”. Kelly also talked about insurers’ digital transformations and how the climate change issue is impacting aviation. Listen to find out more.

The Hartford’s Global Specialty leaders discuss market trends, portfolio growth, sales excellence, and the importance of strong partner relationships.

Surina Nath talks to Goose Insurance CEO Dejan Mirkovic about career success, insurtech development strategies, and his plans for 2022

Jon Winsbury is Gallagher Bassett’s executive vice president of the international division. Winsbury discusses a range of topics including the industry’s approach to catastrophes, the role of brokers and ESG. NB: interview recorded before the Feb/March floods that hit Australia’s east coast.

Powered by artificial intelligence and machine learning, RATEGUARD grows and learns from every user interaction, and so does its ability to provide better results for everyone who uses it. In this episode, find out how to effectively save money on your insurance premiums through Rightsure’s new platform.

In this episode, #IBTalk dives into how the PII market has evolved throughout the pandemic and key trends currently buffeting the sector, focusing on the difficulties brokers faced, the solutions available to brokers, and how underwriters are looking at risks differently.

Mercer’s co-head of US Insurance, Greg Halagan and Chris Tschida, chat to IBA about a “quasi-revolution” in insurance investing and how insurers are re-evaluating their portfolio strategies and liquidity needs.

Essential insights on supply chain issues and more

Insurance leader opens up about personal challenges, co-founding The Stigma Company, and normalizing conversations about mental illness.

“We've got a gap to fill in the industry”

In this episode, IBA chats to USI Insurance Services’ Douglas O’Brien, national practice division manager for Casualty & Alternative Risk Solutions, and Andrew Doherty, national executive and professional risk solutions practice leader, about what’s in store for casualty lines, cyber, and directors & officers insurance after multiple years of hard market conditions.

Prue Willsford, CEO of ANZIIF, the Australian and New Zealand Institute of Insurance and Finance, shares her thoughts on industry education issues and the biggest challenges facing the insurance world in 2022.

CEO explains the importance of diversity in insurance and how to foster a healthy corporate culture

Top tips on how insurance leaders can create stronger workplaces

The outgoing CEO of Marsh Commercial, Anthony Gruppo, shares his plans for the future.

Insurance and risk management brokerage firms are experiencing exponential growth. For Canada-based firm Navacord, talent and culture have become top priorities in the face of rapid expansion. In this episode, we discuss talent recruitment strategies with Kristin Coulombe, Senior Vice President of HR at Navacord, Chris Huebner, President and CEO of Lloyd Sadd and Navacord Broker Partner, Chris Miller, Chief Operating Officer at Lloyd Sadd, and Patty McNeil, Vice President at Jones DesLauriers, another Navacord broker partner.

We hear from one of the industry's Rising Stars, Yasmin-Carter Esdale

We hear from Hayley Robinson, global CUO at Zurich

In this episode, we chat with André Symes, Co-CEO of insurance software giant Genasys, on where the insurtech sector is headed in 2022. Find out the key developments that have made 2021 a landmark year for insurtech as we deep dive into the failures and successes of the market, and learn how to nudge businesses into using tech to improve their services.

In this episode, we chat with Edward Ashby, global head of distribution at AXIS Insurance, to discuss the importance of building durable, trusted partnerships for navigating new and emerging risks in an increasingly complex and dynamic marketplace. Discover how commercial insurance distribution is evolving and the importance of identifying new pathways to growth in the wholesale marketplace.

In this episode, we chat with Tracey Sharis, senior vice president at Liberty Mutual Global Risk Solutions North America Programs, and colleague Bryan Marks, programs distribution director, to discuss key trends in the programs market today. Find out what is driving significant growth in the market and how program providers can set themselves apart in a crowded marketplace.

Increased threats and changing ransom payments continue to loom over cyberspace. In this episode, we chat with Lisa Farr, cyber underwriter at Travelers, and Troy Johnson, regional sales director at Towergate Insurance on ransomware as a service (raas), other key changes sweeping cyberspace, and what the recent rate increases mean for the future of cyber insurance.

In this episode, we take a deep dive ​​into cyber insurance and the outlook of the current hard market, with expert insights from Dave Firstenberg, chief underwriting officer at HSB, and Roman Itskovich, co-founder and chief risk officer at Cyber MGA At-Bay.

In this episode, we chat with Matthew Turack, Group President of Insurance at CAA Club Group, on how CAA has emerged as a top employer while experiencing significant growth in gross written premium. Find out how CAA positioned itself for success and how the company’s strong culture translates over to its associates. Diana Isaza, Supervisor of Insurance Services, joins Turack to share her insights.

The risk landscape for Canadian businesses has changed drastically in the wake of the COVID-19 pandemic, and leaders today are scrambling to keep up with evolving risks. In this episode, we chat with Severio Pacini, Vice President of Risk Control at ​​CNA, and Matthew Adair, Risk Control Consultant, on the key considerations that will help business leaders manage disruptive incidents regardless of how, when, and where they occur.

In this episode, IB Talk chats with Martyn Mathews, Senior Director at LexisNexis Risk Solutions, on data and its potential to unlock the commercial market. Find out the key differences in the availability and use of data between the personal and commercial lines market, and the critical role data plays in rapidly evolving markets. Commercial brokers can now get a better, more accurate understanding of the risk they are pricing and passing to their insurer panel with a refined quotation journey.

Insurtech has allowed more efficient ways for companies to offer products to consumers, however, new technology can also cause unforeseen setbacks when integration goes wrong. In this episode, we chat with Jeff Arnold, President of independent insurance agency Rightsure, on how firms can best introduce new tech into their organization and embrace the changes that they bring.

SME insurance is a fast-paced environment that is influenced by technology, new methods of distribution, and product design--and importantly, by shifts in client needs. In this episode, we chat with David Perry, Managing Director of FSB Insurance Service and Jonathan Forster, SME Distribution Director of Travelers Europe, on the new expectations and requirements of SME businesses. Deep dive into new purchasing behaviors and the drive to digitization, and explore the impact of COVID-19 on SME insurance.

What does it mean to own and operate a franchise? In this episode, learn about the modern franchise sector, what sets a franchise insurance brokerage apart from other market offerings, and why the Coversure franchise model presents a unique opportunity for the experienced insurance professional to take their career to the next level.

Brokers and insurers are traversing a turbulent market, but these challenges also pose prime opportunities. In this episode, we chat with Craig Malford, Senior Technology Development Underwriter at Travelers, on whatmakes a technology business wording specialist, and how they can help brokers navigate new challenges.

Steve Robinson, national cyber practice leader, RPS, delves into supply chain risks, ransomware, how the market has developed and his own career

The construction space has faced a number of critical challenges in recent years. How can the market overcome these issues and move the industry forward? In this episode, we chat with a team of experts from Axis on how to build a sustainable future for the construction market. Learn about the key issues in the construction space from recent years, current problems in the market today, and how a sustainable approach can increase deductibles and raise rates in the future.

Increasingly extreme weather and climate events have challenged the insurance market to be more proactice. In this episode, we chat with Curtis McDonald, Senior Product Manager, CoreLogic, about how insurers are using forensic technology to improve their disaster response efforts, and how the industry can better prepare for future catastrophes.

Mark Lingafelter, President of Australasia, Berkshire Hathaway Specialty Insurance

With years of catastrophic losses and a hardening property market, insurance agents are struggling to find coverage for clients with real estate investment properties. Moreover, with such specific insurance needs, agents lack confidence in choosing the best approach. In this episode, Shawn Woedl discusses how the unique needs of real estate investors led to the development of the REInsurePro program, how it has evolved to meet changing market conditions, and how P&C agents can take advantage of this program to help grow their business.

Mediator and arbitrator at JAMS, Rebekah Ratliff, explains the issues the industry needs to focus on

Insurance brokers are facing the most difficult conditions in the history of the PII market. The insurance space is in the middle of a transition to a hard market, with rate increases and cover restrictions creating tough changes for brokers to confront. In this episode, we chat with MGB Insurance Brokers to learn how the market arrived at its current state and the impact of the COVID-19 pandemic. Learn more about the challenges that brokers face, how underwriters approach risks in a soft and hard market, and the solutions available to brokers today.

CEO of AXA Commercial offers his tips

The surplus lines market was able to grow substantially despite negative economic growth in 2020. As the economy continues to gain momentum, what can organizations expect for the industry in 2021? In this episode, we chat with WSIA President, Davis Moore, Immediate Past President Bryan Sanders, and Executive Director Brady Kelley on the wholesale specialty and service lines market. Learn about the state of E & S, the importance of wholesale distribution systems for retail agents and brokers, and gain insights from the WSIA team on emerging industry trends.

Expert explains the common pitfalls and what to look for

What challenges do flood insurance professionals face today? In this episode, we take an in-depth look into flood insurance with Louie Vatrt, Vice President at Engineered Property, and Senior Risk Control Consultant Markham Sandulak. Learn about the state of the flood insurance market in Canada, flood risk management practices across the country, how technology is changingthe field, and the impact of climate change.

CEO explains how CFC Underwriting was formed, its growth and the important role of data in the business

After a year filled with uncertainty, what do today’s insurance challenges look like for the private equity and real estate investment spaces—and how are firms adapting to these new concerns? In this episode, we chat with Nadia Bagijn, head of the Financial Institutions with Travelers, and Steve Ellis, Investment Management Insurance Specialist at Howden Insurance. Learn about the key challenges that private equity and real estate investment firms are facing considering the COVID-19 pandemic, and what opportunities brokers should look toward.

Insurance shoppers often start their journey online, and want to buy from insurers they know, like, and trust. The tools used to manage the selling process speak volumes about your agency. Today, customers want a seamless modern experience. The most successful insurance agencies understand this and leverage technology to forge long-lasting relationships with their clients. In this episode, we chat with industry expert Brady Polansky, Vice President of Agency Relationships at EZLYNX, as he discusses automation tools to help agencies build strong relationships with their clients and use technology to win, serve and keep clients.

The president of RPS, Joel Cavaness, explains, 25 years on

In this episode we chat with specialty insurance experts Jackie Detablan, Vice President in Specialty with CNA, and Elena Speckovich, Specialty Claims Manager with CNA. Learn what E&O policies are intended to cover, understand the dynamics of E&O claims, and hear about the current state of the E&O market and the effects of COVID-19.

Listen now as Accenture senior managing director Kenneth Saldanha explains how to look beyond your core business

For insurance agents, staying in a comfort zone, whether it’s life insurance, property casualty, commercial or specialty, can make business sense in the short term, but what can the long term limitations be? In this episode, we are joined by a panel of independent agents to explore how an ability gap can create a revenue gap--and how agents can and should avoid this.

CEO of the Managing General Agents' Association gives us his insights

Rich Soja, global head of inland marine at AGCS, talks driver shortages, claims changes, opera and more

Digital solutions have transformed the insurance industry--but how can professionals leverage the right types of insuretech to deliver a better client experience, improve the customer journey and win more business? To explore this, IBA is joined by founder and president of Rightsure Jeff Arnold.

Digital innovations are disrupting the market and creating unique opportunities for insurers. In this episode, Leonard Tan, country manager for Singapore at Outsystems, discusses the steps insurers can follow to digitize, and how to get ahead of the latest tech trends in the industry.

Industry expert tells us how brokers also stand to benefit

Hear vital tips from an expert with more than three decades of experience

ICNZ chief executive Tim Grafton addresses the criticisms insurers have faced, how they can do the 'right thing', and his own political background

Internationally renowned author Michele Wucker explains concepts such as risk empathy and the risk fingerprint

Jennifer Schipf, Global Chief Underwriting Officer - Fine Art & Specie at AXA XL, joins us to discuss the evolving landscape

IB Talk - Professor Maja, Public speaker Why it's time for women to stop apologising

Teaser: Dale Hansen, CEO of Austbrokers Coast to Coast, shares his thoughts on how brokers can improve, as well as why women make better brokers than men

How can you avoid making disastrous decisions?

Branding expert offers her tips on how to make your firm stand out from the crowd

The CEO of Sedgwick International on how the pandemic has impacted claims handling and how a disaster shaped his career

The chief executive officer of Gallagher Aerospace on how the market was impacted and where it goes from here

In this timely episode, IBA sits down with wholesale insurance leaders to discuss how excess and surplus lines have fared in 2020 and what this means for the year ahead. From the Covid-19 pandemic to other market drivers like catastrophic weather, social inflation and economic uncertainty, how has the marketplace been impacted and what opportunites have been created for the excess & surplus lines business?

If you want to know how to attract Gen Z to the industry, how about asking them? In this edition we talk to Presence Plumb, of the It Starts with Action podcast, on her remarkable fight with anorexia and alopecia and how the industry can reach young people.

There are some key principles of persuasion that could make all the difference to your sales volume

From financial fraud to email scams, to hacks and data privacy concerns, cybersecurity addresses a vast world of risks that are ever-evolving. Learn how insurers can best mitigate cyber threats and address the growing needs of their policyholders for personal protection in this conversation with cyber expert Matt Cullina, Director of Global Markets with CyberScout.

The CEO of the Chartered Insurance Institute Sian Fisher tells us how it's done

The high net worth market is undergoing significant change. To discuss this, IBA is joined by Orchid VP of Specialty High Net Worth Tim deRosa. Tim sheds light on the changing landscape of the insurance industry, from new entrants and technology, to continuous refinements to underwriting guidelines, and how insurance professionals can maximize opportunities in the complex high net worth space.

As the cyber risk landscape has evolved tremendously, so have incident response strategies. To stay ahead of attacks and costly losses, insurers must learn to better measure the cost of cyber threats. Learn how businesses can improve their approach to potential cyber threats by implementing intelligence-led recovery in this episode featuring cyber experts Adam Cottini and Eric Bodkin of Crowdstrike.

What is it like to be a woman in the construction insurance industry?

We take an in-depth look at the delegated authority market with an industry expert

Amid COVID-19 many of us have lost sight of the imminent terror threat - but, as the CEO of Pool Re Julian Enoizi explains, there are plenty of risks to be wary of.

The cyber risk and insurance landscape is ever-evolving. In this episode, AXIS Insurance leaders Dan Trueman, Global Head of Cyber and Technology, and Max Perkins, Head of Strategy and Innovation for the Global Cyber and Technology Unit, will explore the biggest themes in cyber insurance today and give a nod to Cyber-security awareness month.

Company founder shares how to make yourself more visible and how to deal with stomach-churning clients

In this episode, IB Talk sits down with Laird Rixford, CEO of ITC, to talk about the impact of COVID-19 on the insurance industry and the strategic opportunities and challenges the pandemic is presenting. Listen in as we discuss how technology is the forefront of the response to the changing insurance landscape, and how digital solutions can help insurers understand client behavior to improve customer experience.

Does insurance have a race problem? And what can be done to make workplaces genuinely inclusive? Find out what this insurance leader has to say

Hear the incredible personal story of this CEO as she shares tips on mental health wellness

The COVID-19 pandemic and a hard market have combined to hit brokers' businesses - but there ways to turn the situation into an opportunity as this brokerage president explains

In this episode, IBA Talk sits down with the team at ITC to discuss digital solutions that can help improve customer experiences and relationships with insurance agents. Today’s clients are looking for convenience and trust. And, while technology cannot replace relationships with clients, this episode discusses how it can help build and support them.

Insurance industry leader outlines how the right investments can achieve superior outcomes - and where to focus those investments.

IB sits down to discuss proven sales strategies with Ryan Dohrn of Sales Training World.

From broker transparency, to the impact of the COVID-19 pandemic, this renowned leader casts his eye over the current insurance landscape.

In this episode, IBA sits down with Dr. Tom Jeffery, senior hazard scientist for CoreLogic Spatial Solutions, to discuss the threat of the incoming wildfire season, and the compounding concerns of the COVID-19 pandemic that make wildfire preparation and response more complex and difficult.

In the latest IB Talk we get to the bottom of the business interruption controversy on the back of the COVID-19 pandemic, how it has impacted clients and where the industry should go from here.

How can insurance companies do the right thing on diversity, inclusion and well being? A globally renowned thought leader sets the record straight

It's time for insurance to boost its conduct and culture - but how is it done? Do broker commissions need to go? How big an issue is transparency? Katrina Shanks, CEO of Financial Advice New Zealand, gives us her thoughts

How can insurance improve its image problem over trust? Prue Willsford, CEO of ANZIIF, explains as she delves into her career and being a woman at the top of a region's insurance industry.

While it has become the norm, working remotely presents different threats to employee safety than those experienced in the workplace. Offering employees to work from home can enhance productivity, but companies must understand their responsibilities and obligations as an employer of offsite employees. In this episode, AmTrust’s Matt Zender discusses the evolving remote work environment, risks employees working remotely face, and how businesses can make remote work environments safer.

We all know diversity is an issue in the insurance sector, but why is it important and should companies consider positive discrimination? We talk to the Insurance Cultural Awareness Network's Kishan Mangat

What role does the broker play in the modern insurance market and how can they overcome the challenges they face? We talk to BIBA CEO Steve White, and even challenge his music knowledge with a pop quiz

What lessons can insurance learn from the coronavirus pandemic? The CEO of the London & International Insurance Brokers’ Association explains whether the industry could have been better prepared and where it goes from here.

Business continuity planning as it relates to workers' compensation is critical, especially during the current coronavirus outbreak. Safety National's Matt McDonough discusses what risk managers should focus on in a business continuity plan, how businesses can ensure they're not introducing new exposures as they adjust operations, what key components to include in a business continuity plan, and more, giving businesses a 360-degree view on planning for crises.

Brokers and insurers - Here's how to make a strategic plan. CEO of Marsh Commercial Anthony Gruppo offers his guidance to keep your business on track and reveals some simple ways to achieve prosperity.

Cyber insurance is changing rapidly to meet demands of emerging cyber risks. The challenge many insurance professionals face is how keep pace and drive website traffic for this ever-evolving insurance product. Join ITC CEO Laird Rixford in this episode as he discusses SEO strategy on driving online traffic for cyber insurance.

From floods in the UK, to wildfires in Canada, to hurricanes in the US, earthquakes in NZ and bushfires in Australia, Kieran Rigby, global president, claims solutions, at Crawford & Company has seen it all. Now he shares how brokers can react to a surge in natural catastrophes and prepare their own businesses accordingly.

From Lego to insurance - Zurich's Conny Kalcher talks about her personal journey and what the industry has to learn from innovators in others markets.

The Managing Editor of Insurance Business sits down with Jason Groves, Global Director of Media Relations at Marsh and Chair of the Dive In Festival, to discuss his career trajectory, how the Dive In Festival was formed and his own personal experiences with discrimination in the insurance industry.

Online shopping is more in demand now than ever. As auto insurance shopping goes virtual, what is the role of the agent? In this episode, Stuart Ganis of ITC sits down with IBA to discuss shifts in consumer behavior, the digitization of auto insurance shopping and, importantly, how agents must adapt in order to competitively offer a positive virtual customer experience to maintain growth.

In this episode, Insurance Business America sits down with Thomas Owens of CoreLogic to discuss the impact recent catastrophic events have had on insurance providers and their customers' experience. Tom sheds light on why more scrutiny is needed to avoid commercial property under-insurance and premium leakage. and shares strategies for delivering a positive customer experience throughout the process of insuring property against catastrophic events. CoreLogic is offering opinions on this podcast for informational purposes only. Responses represent opinions and do not necessarily reflect the views of CoreLogic

In this episode presented by Ironshore, we sit down with Lainie Dorneker, President, Ironhealth, to cover the fast-evolving healthcare landscape, looking at consolidation in the healthcare business, the growing presence of technology, consumerism and the shift towards value-based care, and liability claim trends.

There's been a cyber breach--what are the crucial next steps? In this final installment of the cyber series, we sit down with Tyler O'Connor of CRC Insurance and Amanda Harvey of Wilson Elser to discuss best practices of breach response, from getting your clients up and running again to meeting the regulatory requirements.

Considering the complexity of cyber risks and the coverage needs of each client, it's clear that one size does not fit all when it comes to insurance. In this third installment of the cyber risk series, we're joined by Brian Thornton, President and CEO of ProWriters, as he discusses cyber policy innovations available, and how brokers and agents can navigate the current market to negotiate the best possible coverage for their clients.

You know the cyber risk landscape is rapidly evolving, so how can your clients best be protected against cyber threats? In this second installment of the cyber risk series, IBA sits down with the team at CyberCube to discuss risk mitigation best practices and how you as an insurance professional can position your clients ahead of cyber perils.

As cyber criminals become more sophisticated, the risks your clients face are increasingly complex. In this first installment of the IBA Talk cyber series, IBA is joined by Shawn Ram of Coalition as the two discuss key risks of the cyber landscape, and what insurance professionals need to be aware of to protect their clients from cyber attacks, breaches, ransomware and more.