HR entrepreneur Mike Coffey, SPHR, SHRM-SCP engages business thought leaders about the strategic, psychological, legal, and practical implications of bringing people together to create value for shareholders, customers, and the community. As an HR consultant, mentor to first-stage businesses through EO’s Accelerator program, and owner of Imperative—Bulletproof Background Screening, Mike is passionate about helping other professionals improve how they recruit, select, and manage their people. Most thirty-minute episodes of Good Morning, HR will be eligible for half a recertification credit for both HRCI and SHRM-certified professionals. Mike is a member of Entrepreneurs Organization (EO) Fort Worth and active with the Texas Association of Business, the Fort Worth Chamber, and Texas SHRM.
Can Workplaces Have Too Much Psychological Safety? with Dr. Peter Cappelli
In episode 133, Coffey talks with Peter Cappelli about the consequences of employees experiencing too much psychological safety.They discuss the difference between the popular and the academic definitions of psychological safety; how psychological safety is measured; the correlation between psychological safety and job performance; why an above-average sense of psychological safety might damage performance; and the importance of accountability and compliance when building a psychologically-safe workplace.Link to the Harvard Business Review article: Can Workplaces Have Too Much Psychological Safety?Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Peter Cappelli is the George W. Taylor Professor of Management at The Wharton School and Director of Wharton’s Center for Human Resources. He is also a Research Associate at the National Bureau of Economic Research in Cambridge, MA, served as Senior Advisor to the Kingdom of Bahrain for Employment Policy from 2003-2005, was a Distinguished Scholar of the Ministry of Manpower for Singapore, and was Co-Director of the U.S. Department of Education’s National Center on the Educational Quality of the Workforce from 1990-1998. He was recently named by HR Magazine as one of the top 5 most influential management thinkers, by NPR as one of the 50 influencers in the field of aging, and was elected a fellow of the National Academy of Human Resources. He received the PRO award from the International Association of Corporate and Professional Recruiters for contributions to human resources, the Michael Losey Award fro Research Contributions from the Society for Human Resource Management, and an honorary Doctorate degree from the University of Liege in Belgium. He is a regular contributor to The Wall Street Journal and writes a monthly column for HR Executive magazine. His work on performance management, agile systems, and hiring practices, and other workplace topics appears in the Harvard Business Review. His most recent book is Our Least Important Asset: How a Relentless Focus on Finance and Accounting is Bad for Employees and Business.Peter Cappelli can be reached at https://www.linkedin.com/in/peter-cappelli-14936a3/. About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Differentiate popular and academic definitions of psychological safety.2. Learn methods for measuring psychological safety.3. Evaluate the correlation between psychological safety levels and job performance.
2/1/2024 • 30 minutes, 18 seconds
HR News: New-ish Contractor Rules and Documenting Discrimination with Patrick Richter
In episode 132, Coffey talks with Patrick Richter about HR news from January, including the Department of Labor’s new contractor rule and discrimination settlements.They discuss the Department of Labor’s final regulation concerning classification of independent contractors, which takes effect on March 11th and whether it will really impact employers; Perdue Foods’ settlement of a lawsuit regarding accommodations under the Pregnancy Discrimination Act and Americans with Disabilities Act; Walmart's settlement for denying a promotion to a mother; whether and when employers can consider someone's parental status; and how companies can avoid the costly consequences of non-compliance.Links to stuff they talked about are on our website at https://goodmorninghr.com/EP132 and include the following topics:- New independent contractor rule signals a busy year for compliance- Final Rule: Employee or Independent Contractor Classification Under the Fair Labor Standards Act- How Brokers Can Preserve Independent Contractor Status- Freelancers Challenge New Independent Contractor Rule in Court- Perdue settles claim HR department put pregnant employee on involuntary leave- Complaint here- Walmart settles sex discrimination lawsuit, agrees to $60,000 payout and policy changes- Walmart to pay $60K over claim it did not promote woman with young children- Noncompliant workers are a $1.6M liability, study showsGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Patrick is an experienced mediator, litigator, and employment attorney with expertise ranging from first chair trial lawyer to advisor on mergers and acquisitions to counselor on the full spectrum of day-to-day HR issues. As an employment lawyer, he has significant experience representing employers and employees with wage & hour issues, class and collective actions, and intellectual property and trade secret issues, including non-disclosure agreements and covenants not to compete—both in the drafting and preparation of the underlying agreements as well as litigation and appeals. HE also has considerable experience with matters before the National Labor Relations Board and in assisting employers with union avoidance.Apart from employment-related matters, He is a certified mediator, and has significant experience with non-patent intellectual property litigation, commercial litigation, and corporate transactions -including mergers and acquisitions and venture capital investments.No matter the issue -- from sensitive employee termination issues, to high-level harassment investigations, to protection of trade secrets -- he partners with his clients to help them achieve their business objectives while minimizing legal risks and obstacles.Patrick Richter can be reached at: https://www.linkedin.com/in/pat-richter-986b19/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Analyze the implications of the DOL’s final regulations on independent contractors.2. Respond appropriately to requests for accommodation under the Pregnancy Discrimination Act and the Americans with Disabilities Act.3. Ensure compliance with Title VII of the Civil Rights Act when making hiring decisions related to parents.
1/25/2024 • 36 minutes, 48 seconds
Can Emotional Intelligence be Taught? with Dr. Stevie Dawn Carter
In episode 131, Coffey talks with Dr. Stevie Dawn about the impact of emotional intelligence on organizations.They discuss the definition of emotional intelligence; the difference between EI and EQ; how to measure emotional quotient and whether it is reliable; the correlation of EI and empathy; how to identify lack of EI in the workplace; approaching emotional intelligence as a learned ability; how to improve the EI in the workplace; how EI affects organizations and leadership; and codes of conduct in the workplace.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Stevie Dawn Carter, PhD, is a passionate advocate for emotional intelligence, seamlessly blending academic expertise with her dynamic speaking and training efforts. With a Master’s in Sociology and a Doctorate in Leadership, Stevie's journey into the world of emotional intelligence was driven by a deep rooted commitment to understanding the intricacies of human dynamics and group interactions. Her academic pursuits laid the foundation for a career dedicated to empowering individuals and organizations.Throughout her career, Stevie has left an indelible mark on audiences worldwide, offering engaging and insightful presentations that draw from her years of academic study as well as varied work experience.Stevie's dynamic approach to speaking and training has made her a sought-after authority in the field, engaging audiences with her relatable stories and humor. In an ever-changing world, Stevie Dawn Carter's work continues to inspire and transform, guiding individuals and organizations toward greater emotional intelligence and success.Stevie Dawn can be reached at:https://www.empathix.nethttps://www.linkedin.com/in/drsteviedawncarterhttps://www.facebook.com/empathix.ushttps://www.instagram.com/empathix.usAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Define emotional intelligence (EI) and differentiate it from emotional quotient (EQ)2. Discover methods for measuring and improving emotional intelligence3. Examine the impact of emotional intelligence on organizational culture, leadership, and workplace dynamics.
1/18/2024 • 53 minutes, 46 seconds
Where Should DEIB Live in an Organization? with Shani Dellimore Barrax
California's New Restrictions on Using Criminal History with Corinne Spencer
In episode 129, Coffey talks with Corinne Spencer about the latest changes in California employment law.They discuss California’s Fair Chance Act regulations; who qualifies as an employer or employee under the FCA; the criminal history inquiry rules under the FCA; what employers are allowed to consider regarding criminal records; the challenge with individualized assessments; steps employers in California must take before utilizing an applicant’s criminal history; the importance of documentation; and how the FCA might apply to an out-of-state employer hiring talent from California.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. This episode is pre-approved for .5 hour HR (California) recertification credit for HRCI-certified professionals and .5 professional development credit for SHRM-certified professionals. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Corinne Spencer is a partner and the Chair of the firm’s Labor and Employment Practice Group. Corinne also spearheads the firm’s Environmental Law practice, including, but not limited to, California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) matters. Prior to returning to Pearlman Brown & Wax, Corinne was counsel with Lewis, Brisbois, Bisgaard, & Smith, a national, full-service law firm listed among the AmLaw 100.Corinne is dedicated to representing and counseling clients in employment-related matters, including litigation, risk assessment, policy preparation, personnel decisions, and training. She represents employers in State and Federal Courts and appears before all state and federal employment-related agencies, including the California Department of Fair Employment and Housing (DFEH), Division of Labor Standards Enforcement (DLSE), Employment Development Department (EDD), and U.S. Equal Employment Opportunity Commission (EEOC).Corinne’s practice encompasses single-party discrimination, harassment, retaliation, wrongful termination cases, most often arising out of the Fair Employment and Housing Act (FEHA), wage-and-hour class actions, and Private Attorneys General Act (PAGA) Representative Actions. She has defended numerous clients across all industries including food service, healthcare, sporting goods, and entertainment. In addition to conducting independent investigations of workplace misconduct, Corinne has extensive experience drafting law and motion, responding to discovery, taking, and defending depositions, and arguing substantive and dispositive motions. She also zealously advocates for employers and management in mediations, arbitrations, trial, and appellate courts.Most recently, Corinne successfully appealed to a trial court’s decision to deny a motion to compel arbitration. After Corinne argued the case before the California Court of Appeal, the decision issued in favor of her client, the employer, reversing the trial court’s decision with instructions the matter should be ordered to arbitration.Corinne Spencer can be reached at:https://www.pbw-law.com/professionals/partners/corinne-spencerhttps://www.linkedin.com/in/corinne-spencer-744a3825https://www.linkedin.com/company/pearlman-brown-wax-llp https://www.facebook.com/pearlmanbrownandwax About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand when the California Fair Chance Act applies to employers in—and possibly outside—of California. 2. Implement processes to ensure that criminal history information is collected and evaluated in accordance with California’s Fair Chance Act.3. Ensure compliance with California’s Fair Chance Act when criminal history information may adversely impact an applicant.
1/4/2024 • 44 minutes, 32 seconds
HR News - Agencies: 2, Employers: 1 with Julia Gannaway
In episode 128, Coffey talks with Julia Gannaway about recent regulatory and legal items that all employers can learn from.They discuss Whole Foods’ wins in federal court and before a National Labor Relations Board administrative law judge related to dress code enforcement and Black Lives Matter paraphernalia; a business owner who was alleged to have interfered with a Department of Labor wage and hour investigation, going so far as to retaliate against employees who cooperated with investigators; and an employer who settled an age discrimination suit for $90 million.Links to stuff they talked about are on our website at https://goodmorninghr.com/EP128 and include the following topics:- Judge dismisses Whole Foods workers' lawsuit over 'Black Lives Matter' masks- Whole Foods beats NLRB case over ban on Black Lives Matter apparel- Administrative Law Judge’s Decision (PDF)- Court Orders Haslett Healthcare Facility Owner Who Allegedly Threatened to Fire Employees for Cooperating with Investigation to Attend Anti-Retaliation Training- Consent Judgment and Order (PDF)- Exact Sciences to Pay $90,000 to Settle EEOC Age Discrimination LawsuitGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Julia Gannaway is a 1991 graduate of Texas A&M with an economics degree and obtained her J.D. from the University of Houston in 1994. Her law firm – Ross, Gannaway, Clifton PLLC – dedicates itself solely to assisting employers. She advises clients on matters relating to federal and state agency investigations, conducts employer investigations, prepares and revises employer handbooks, and advises clients on pay matters including the FLSA and the Texas PayDay Act. She is a member of the Texas Bar College. Julia currently serves on the Fort Worth HR Board of Directors as Legal and Legislative Director.Julia can be reached at https://rossgannaway.law https://www.linkedin.com/company/rossgannawayclifton/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Understand when dress codes may or may not be implicated by the National Labor Relations Act.
Implement training to avoid retaliation claims during federal investigations.
Recognize language and behaviors that suggest age discrimination.
12/28/2023 • 39 minutes, 5 seconds
Do You Really Want Employees in Other States? with Caroline Harrison
In episode 127, Coffey talks with Caroline Harrison about the challenges of being a multistate employer.They discuss the post-Covid growth in remote out-of-state employees; legal considerations for multistate employers; responding to the phenomenon of nomad employees; when companies are required to register and pay taxes as business in another state; noncompetes and other employment-related agreements; policies to help manage multistate employees; and complying with multiple states’ PTO and FMLA laws.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Caroline Harrison is the Managing Partner of the Fort Worth firm of Pham Harrison LLP. As an attorney Board Certified in Labor and Employment Law by the Texas Board of Legal Specialization, she represents employers in disputes with former employees, and guides them through the sometimes-confusing arena of employment law. Her practice focuses on employment litigation and counseling. Caroline is a frequent speaker on a variety of employment topics. Recently she was honored to receive the inaugural Private Practice Achievement award from the Texas A&M School of Law Alumni Association. She is also a past Chair of the Texas Minority Counsel program and the current Chair of the Tarrant County Bar Association Women Attorney Section. She assists employers in variety of areas, including anti-discrimination and retaliation laws, drafting and enforcing covenants not to compete and non-solicitation agreements, and protection of trade secrets. She advises employers on the Family and Medical Leave Act (“FMLA”), Unemployment Compensation appeals, handling complex investigations into sensitive employment issues, Wage and Hour issues, and classification of employees under the Fair Labor Standards Act (“FLSA”). She provides counseling on complex issues including discipline, termination, harassment, investigations, effective employment practices, litigation avoidance and accommodation of disabilities.Caroline Harrison can be reached at https://www.phamharrison.comhttps://www.linkedin.com/in/caroline-harrison-56062b1a/https://www.linkedin.com/company/phamharrison/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the challenges faced by employers with out-of-state employees.2. Research and develop out-of-state remote-work policies.3. Comply with other states’ legal and regulatory burdens on businesses, including payroll taxes, corporate registration and taxation, paid time off, and family leave.
12/21/2023 • 35 minutes, 31 seconds
Building HR's Credibility with Leadership (Business Credit) with Matt Williams
In episode 126, Coffey talks with Matt Williams about building a strategic HR operation.They discuss the spectrum between transactional and strategic HR; how AI will continue to make HR more efficient; the future of transactional HR roles; the impact of outsourcing transactional HR tasks; the importance of understanding the business; the importance of being involved with company peers outside of HR; how to avoid “no” and explore solutions and alternatives; developing business cases for HR initiatives; the value of coaches (like Matt) for HR professionals; and how HR professionals can challenge the norm for the better of the organization.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. This episode is pre-approved for .5 hour HR (Business) recertification credit for HRCI-certified professionals and .5 professional development credit for SHRM-certified professionals. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Matt has an extensive background in assisting mid to C-level executives and their teams improve their results by developing the skills and competencies necessary to ensure individual, team and organizational success. He brings direct operating experience coupled with a depth of coaching experience that provides the foundation for successful executive and team development.As an executive coach, one of his specialties is helping executives gain clarity around issues quickly for the development and execution of strategies that bring about individual and team results. The approach, a blend of solutions-focused and cognitive behavioral coaching styles, challenges established leaders, and those in transition, to reach for both near term results and transformational growth.Matt’s background includes both corporate and entrepreneurial experiences including technical, sales and leadership roles at Hewlett Packard, turnaround experience in the mid market and the founding, leading and successful sale of a medical technology firm. He has worked with individuals and teams at United Healthcare, ExxonMobil, Memorial Hermann, McCarthy Building and others.Matt Williams can be reached athttps://www.EpiphanyProfessional.comhttps://www.linkedin.com/in/mattwilliamspcchttps://twitter.com/EpiphanyCoachhttps://www.facebook.com/DevelopInsightshttps://www.instagram.com/epiphanyprofessionalAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives1. Differentiate between transactional and strategic HR practices.2. Create a strategic HR culture focused on solving problems and achieving organizational goals.3. Use available research and metrics to identify ways HR can improve organizational performance.
12/14/2023 • 32 minutes, 12 seconds
Building HR's Credibility with Leadership (Business Credit) with Matt Williams
In episode 126, Coffey talks with Matt Williams about building a strategic HR operation.They discuss the spectrum between transactional and strategic HR; how AI will continue to make HR more efficient; the future of transactional HR roles; the impact of outsourcing transactional HR tasks; the importance of understanding the business; the importance of being involved with company peers outside of HR; how to avoid “no” and explore solutions and alternatives; developing business cases for HR initiatives; the value of coaches (like Matt) for HR professionals; and how HR professionals can challenge the norm for the better of the organization.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. This episode is pre-approved for .5 hour HR (Business) recertification credit for HRCI-certified professionals and .5 professional development credit for SHRM-certified professionals. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Matt has an extensive background in assisting mid to C-level executives and their teams improve their results by developing the skills and competencies necessary to ensure individual, team and organizational success. He brings direct operating experience coupled with a depth of coaching experience that provides the foundation for successful executive and team development.As an executive coach, one of his specialties is helping executives gain clarity around issues quickly for the development and execution of strategies that bring about individual and team results. The approach, a blend of solutions-focused and cognitive behavioral coaching styles, challenges established leaders, and those in transition, to reach for both near term results and transformational growth.Matt’s background includes both corporate and entrepreneurial experiences including technical, sales and leadership roles at Hewlett Packard, turnaround experience in the mid market and the founding, leading and successful sale of a medical technology firm. He has worked with individuals and teams at United Healthcare, ExxonMobil, Memorial Hermann, McCarthy Building and others.Matt Williams can be reached athttps://www.EpiphanyProfessional.comhttps://www.linkedin.com/in/mattwilliamspcchttps://twitter.com/EpiphanyCoachhttps://www.facebook.com/DevelopInsightshttps://www.instagram.com/epiphanyprofessionalAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives1. Differentiate between transactional and strategic HR practices.2. Create a strategic HR culture focused on solving problems and achieving organizational goals.3. Use available research and metrics to identify ways HR can improve organizational performance.
12/14/2023 • 32 minutes, 12 seconds
Resolving Workplace Conflicts Through Mediation with Dr. Robyn Short
In episode 125, Coffey talks with Dr. Robyn Short about workplace mediation as a constructive approach to resolving conflicts.They discuss workplace mediation as conflict resolution tool; the cost of mediation vs. the cost of ignoring conflict; the role of HR in internal mediations; key aspects of a mediation program; what a mediation process looks like; preserving confidentiality in mediation; developing the skills necessary to facilitate a successful mediation; and how mediation works in remote work environments.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for one recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr. Robyn Short is an organization systems design consultant, peace-building trainer, and mediator with expertise in restorative practices and transformative mediation models. Dr. Short works with individuals, corporations, and nonprofit organizations in discovering the root causes of conflicts, so they may transform their relationships and create new and productive paths forward individually, as teams, and ultimately as an organization. She also works with community leaders and political and governmental leaders to develop initiatives for building sustainable peace in areas of historic conflict. In this capacity, she has been featured in news outlets internationally. As the founder of three organizations, Dr. Short understands the challenges founder/CEOs face when operating at the intersection of passion and purpose. She is particularly interested in supporting leaders in creating purpose-driven organizations that are able to harness the benefits of our diverse workplaces by embedding dignity into all aspects of the business. Dr. Short has completed Warriors for the Human Spirit training — a 60-hour training program led by Margaret Wheatley to support leaders in harnessing compassion and insight as they navigate the complexities of a rapidly changing world. She is currently studying with Somatic Experiencing International to become a practitioner of the SE™ method — a body-oriented therapeutic model that helps heal trauma and other stress disorders. Dr. Short is the author of four books and has served as an adjunct professor at Southern Methodist University in the Master of Conflict Management and Dispute Resolution program, the Master of Leadership and Negotiation at Bay Path University, and the College of Innovation and Design at Texas A&M Commerce. She is a frequent guest lecturer at Pepperdine University's Strauss Institute for DisputeResolution and Creighton University's Master of Conflict and Dispute Resolution program. Dr. Short holds a Doctor of Liberal Studies degree with a focus in peace studies and systems design. She holds a Master of Art in Dispute Resolution from Southern Methodist University and a Master of Liberal Arts from Southern Methodist University with a focus in 15th century European history. She earned a Bachelor of Science in Psychology from Auburn University.Dr. Robyn Short can be reached athttps://www.workplacepeaceinstitute.comhttps://www.linkedin.com/company/65553248About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the use of workplace mediation as a conflict resolution tool.2. Understand the key elements of a workplace mediation program.3. Create a plan to develop the key skills needed for mediators.
12/7/2023 • 54 minutes, 23 seconds
HR News: Our Robot Overlords Aren't Ready to Take Over HR with Holly Novak
In episode 124, Coffey talks with Holly Novak about lessons to be learned from OpenAI’s firing of Sam Altman, politics in the workplace, and whether four-day workweeks are gaining traction.They discuss transparency and succession planning in preparing for an executive exit; responding to workplace conflict arising from different political opinions; employee’s expectations that leaders take a stand on political issues; and how to evaluate whether a four-day work week might be right for an organization.Links to stuff they talked about are on our website at https://goodmorninghr.com/EP124 and include the following topics:What happened at OpenAI? The Sam Altman saga, explainedOpenAI’s 3-CEO weekend: A cautionary tale for leadership transitionsOctober 2023 US Labor Market Update: 4-day Workweek Postings Increasing, but Are Far From the NormFour-day workweek on the rise for in-person jobsMassachusetts considers 4-day workweek incentiveTips for Managing Politics In the Workplace During Election Season1 in 3 American Workers Say Employees Who Make Pro-Hamas Statements Should Be Fired SHRM: Navigating the Workplace Political MinefieldGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Holly Novak is the Chief People Officer for Jack Henry & Associates which is an S&P 500 financial technology company with over 7000 employees. She has over 20 years of HR experience in various disciplines, including HR Operations, Business Operations, HR Business Partner, Recruiter, and HRIS. Her expertise focuses around Coaching, Executive Compensation, People Analytics, Communication, Performance Management, Compliance, and HR technology.She received her Business Management degree and MBA from Texas Tech University and is an active member in the Society for Human Resource Management organization in both Texas and nationally serving as an Assistant Director TexasSHRM.Holly lives in the North Texas area with her husband Todd and two daughters, Rylie and Teagan.Holly Novak can be reached at https://www.linkedin.com/in/holly-novak-sphr-shrm-scp-3262835 About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the impact of organizational transparency on employee engagement and trust.2. Explore the challenges and considerations of navigating political views in the workplace.3. Evaluate the implementation of a four-day work week.
11/30/2023 • 46 minutes, 42 seconds
California Employment Law Update with Corinne Spencer
In episode 123, Coffey talks with Corinne Spencer about the latest changes in California employment law.They discuss the complexities of California law in contrast to the rest of the country; California’s upcoming protections for off-work cannabis use and their impact on drug-free workplaces; California’s modified but ongoing COVID prevention regulations; the increase in wage and hour litigation; and the Private Attorneys General Act (PAGA) which allows private plaintiffs to prosecute alleged violations of California labor law.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Corinne Spencer is a partner and the Chair of the firm’s Labor and Employment Practice Group. Corinne also spearheads the firm’s Environmental Law practice, including, but not limited to, California Environmental Quality Act (CEQA) and National Environmental Policy Act (NEPA) matters. Prior to returning to Pearlman Brown & Wax, Corinne was counsel with Lewis, Brisbois, Bisgaard, & Smith, a national, full-service law firm listed among the AmLaw 100.Corinne is dedicated to representing and counseling clients in employment-related matters, including litigation, risk assessment, policy preparation, personnel decisions, and training. She represents employers in State and Federal Courts and appears before all state and federal employment-related agencies, including the California Department of Fair Employment and Housing (DFEH), Division of Labor Standards Enforcement (DLSE), Employment Development Department (EDD), and U.S. Equal Employment Opportunity Commission (EEOC).Corinne’s practice encompasses single-party discrimination, harassment, retaliation, wrongful termination cases, most often arising out of the Fair Employment and Housing Act (FEHA), wage-and-hour class actions, and Private Attorneys General Act (PAGA) Representative Actions. She has defended numerous clients across all industries including food service, healthcare, sporting goods, and entertainment. In addition to conducting independent investigations of workplace misconduct, Corinne has extensive experience drafting law and motion, responding to discovery, taking, and defending depositions, and arguing substantive and dispositive motions. She also zealously advocates for employers and management in mediations, arbitrations, trial, and appellate courts.Most recently, Corinne successfully appealed to a trial court’s decision to deny a motion to compel arbitration. After Corinne argued the case before the California Court of Appeal, the decision issued in favor of her client, the employer, reversing the trial court’s decision with instructions the matter should be ordered to arbitration.Corinne Spencer can be reached at:https://www.pbw-law.com/professionals/partners/corinne-spencerhttps://www.linkedin.com/in/corinne-spencer-744a3825https://www.linkedin.com/company/pearlman-brown-wax-llp https://www.facebook.com/pearlmanbrownandwax About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Explore the implications for California employers regarding off-work cannabis use protections.2. Understand the ongoing COVID-related regulations affecting workplaces in California.3. Gain insights into wage and hour litigation trends and considerations for California workplaces, including PAGA and evolving COVID regulations.
11/23/2023 • 45 minutes, 4 seconds
How to HR Like a Boss with John Bernatovicz
In episode 122, Coffey talks with John Bernatovicz about how leaders can stay engaged, avoid burnout, and deliver amazingly awesome HR.They discuss what an ownership mindset in HR looks like; the importance of relationships in business success; why purpose-driven HR is beneficial for emerging HR leaders; the gift of caring for people; how great HR professionals can move a company forward; the "HR Like a Boss Business Plan"; the importance of understanding the business’ purpose; and burned out how seasoned HR professionals can regain their purpose.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:John Bernatovicz is a husband, father, brother, coach, competitive amateur golfer, coach entrepreneur,podcast host, keynote speaker, author, and HR and payroll expert. He is on a mission to embolden leaders to do better at work and at home while ensuring they are having fun and making a positive impact on the world. Over the last 25 years, John has been an owner of six business ventures and is currently the president of Willory, a staffing and consulting firm dedicated to HR and payroll. John’s passion at Willory is transforming purpose-driven organizations to meet their full potential and ensuring they find, develop, and empower the best talent. Under John’s leadership, Willory has achieved impressive results including NorthCoast 99, Weatherhead 100, Crain’s 52, and Inc. 5000.John’s new book, HR Like a Boss: Your Guide to Amazingly Awesome HR, can be found at https://a.co/d/8WQLEed. John Bernatovicz can be reached at https://www.willory.com https://www.hrlikeaboss.com https://www.linkedin.com/in/johnbernatovicz https://twitter.com/JohnBernatovicz https://www.facebook.com/john.bernatovicz https://www.instagram.com/bernatovicz About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the importance of an ownership mindset in leading people.2. Create a purpose-driven HR culture.3. Discover strategies for HR professionals to regain purpose and avoid burnout.
11/16/2023 • 38 minutes, 51 seconds
Pay Transparency, Equity, and Justice with Sally Loftis
In episode 121, Coffey talks with Sally Loftis about changing perspectives regarding compensation practices. They discuss the differences between pay transparency, pay equity, and pay justice; why some states recently passed laws requiring salary ranges in job postings; the difference between pay equity and pay parity; what organizations can do to measure and improve pay equity; building the internal employee pipeline through mentorship, training, job rotation, and access to "communities of practice"; employers’ responsibility to provide a "living wage"; and the reality of "unlimited PTO".Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Sally Loftis is the Managing Director at Loftis Partners, a 100% woman-owned human resources consulting firm located in the Blue Ridge Mountains of North Carolina. Loftis Partners specializes in strategy, people, facilitation, and pay justice. Since launching in August 2020, Sally and her firm have worked with 54 clients across 3 continents. Sally works at the intersection of human resources, organization development, and social justice. She's a human resources consultant who specializes in people strategy and pay equity. She completed her master's thesis on pay equity in nonprofits. Most recently, she was published in the Journal for Applied Behavioral Sciences (Building Trust Through Action Learning in An Uncertain Transorganizational Context)Sally Loftis can be reached at: https://www.linkedin.com/in/sallyloftisloftis/https://www.instagram.com/loftispartners/https://www.loftispartners.com/Pay Equity Collective HR Hacks for Leaders: How to Conduct a Pay Equity Assessment — Loftis PartnersFully Human | ResourcesAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the concepts of pay transparency, pay equity, pay justice, and their interrelationship.2. Learn processes to measure pay equity.3. Explore strategies organizations can implement to improve pay equity
11/9/2023 • 44 minutes, 33 seconds
Building an Empathetic Workplace with Wendy Williams
In episode 120, Coffey talks with Wendy Williams about the importance of empathy in the workplace.They discuss the difference between compassion, sympathy, empathy, and pity; the role of compassion in empathy; how empathy can help to navigate organizational conflict; the Gen Z experience and expectations in the workplace; the correlation between empathy and DEI efforts; and what practical skills to develop in order to build an empathic culture.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Wendy S. Williams, PhD, is a professor in the honors college at TCU, author, certified mindfulness instructor, and empathy trainer. She teaches empathy, mindfulness, and literature to college students and has published a number of articles and a book, George Eliot, Poetess.As an empathy facilitator, she offers transformative, research-based, experiential empathy training designed to empower business leaders to create high-trust work environments, attract and keep top talent, and increase productivity and profits.Wendy Williams can be reached at:https://wendyswilliams.com https://www.linkedin.com/in/wendyswilliams About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Distinguish between compassion, sympathy, empathy, and pity in the workplace context.2. Examine the role of empathy in resolving organizational conflict and fostering authentic DEI efforts.3. Explore strategies to teach empathy and develop practical skills for an empathic culture.
11/2/2023 • 43 minutes, 2 seconds
October HR News: "Live" from HRSouthwest with Rose Ann Garza
In episode 119, Coffey talks with Rose Ann Garza about October HR-related news that relate to the impact of AI in HR, mental health at work, and new hires getting cold feet.They discuss which jobs will be most affected by artificial intelligence; AI’s use in HR; why 50% of candidates are changing their minds after accepting a job; the importance of an onboarding process to engage new hires; the importance of supervisor training to prevent workplace toxicity; and the shift in meeting employees' needs such as childcare, mental health, and a healthy work environment.Links to stuff they talked about are on our website at https://goodmorninghr.com/EP119 and include the following topics:- Indeed’s AI at Work Report: How GenAI Will Impact Jobs and the Skills Needed to Perform Them- Survey Finds Half of Candidates Have Accepted a Job Offer Before Reneging- No more crying at work: How to prevent a toxic workplace Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Rose Ann Garza, SPHR, SHRM-SCP, is the Chief Human Resources Officer for Kerbey Lane Cafe, Inc. During her time at Kerbey Lane the organization has more than doubled in size and has won several prestigious awards related to their impact in the community and to their team members. Prior to joining Kerbey Lane in 2006, Rose Ann built her career in the restaurant and hospitality industry working with Destination Hotel and Resorts and Brinker International. A member of Kerbey Lane’s Executive Leadership Team, she leads the execution of Kerbey Lane’s people strategy as well as builds organizational capability and team member culture to further enable Kerbey Lane’s growth and impact. She also serves as the strategic business advisor to senior leadership and the Managing Partners of each location regarding key organizational and management issues. In addition to her role at Kerbey Lane, Rose Ann serves on the Texas Society for Human Resources Management (Texas SHRM) Executive Council as the State Director (2022-2024) representing over 21,000 HR professionals at the state and national level. Rose Ann previously served Texas SHRM in the roles of State Director Elect, Assistant State Director- District Directors and Core Leadership Area Directors, District Director and as the Workforce Readiness Director. Rose Ann also served her local SHRM chapter, Austin SHRM, as President, President Elect, and Vice President of Programs. Rose Ann received a Bachelor of Arts from Texas State University and a Master of Fine Arts from The University of Texas at Austin. In her spare time, Rose Ann enjoys traveling, reading and spending time with family and friends.Rose Ann Garza can be reached at:www.linkedin.com/in/roseanngarza About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Consider how best to implement generative artificial intelligence in the workplace.2. Identify ways to keep candidates and new hires engaged throughout the hiring and onboarding process.3. Identify and develop management training strategies for fostering a healthy work environment.
10/26/2023 • 48 minutes, 45 seconds
Evidence Based Inclusion with Dr. Jonathan Ashong-Lamptey
In episode 118 Coffey talks with Dr. Jonathan Ashong-Lamptey about how “evidence-based inclusion” strategies differ from traditional DEI approaches.They discuss the concept of inclusion outside of the notion of DEI; the difference between equality and equity in a business environment; the meaning of "evidence-based inclusion" and how it differs from traditional DEI narratives; where to find that evidence and expertise; what the research actually tells us about the business case for diversity; whether there a moral argument for DEI; what evidence tells us about how to achieve inclusion; understanding "belonging" as a part of inclusion; practical ways to measure and understanding inclusion; and what skills to develop to build an inclusive culture.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr. Jonathan Ashong-Lamptey is the world authority on Evidence Based Inclusion in the workplace. His consultancy provides research, training and consulting to make organisations inclusive. He has a PhD from the London School of Economics and this allows him to combine professional expertise with the academic rigour that his clients expect, these include Aviva Insurance, Sony Pictures, Conde Nast, John Lewis, Natwest Bank and Meta. He is the host of The Element of Inclusion; a weekly podcast that informs and educates using applied research and thought leadership. Dr. Jonathan has been featured in the Financial Times, Bloomberg and BBC News. A prolific writer, Dr. Jonathan is on a mission to help a million people to make their workplace inclusive through his writing, courses and other resources.Dr. Jonathan Ashong-Lamptey can be reached at:https://www.elementofinclusion.com https://www.linkedin.com/in/drjonathan/ https://www.instagram.com/jalamptey/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Differentiate between traditional DEI narratives and the concept of evidence-based inclusion.2. Explore the research-based business case for diversity.3. Learn practical strategies and skills for achieving and measuring inclusion in organizations.
10/19/2023 • 49 minutes, 29 seconds
Optimizing the Virtual Environment with Howie Zales
In episode 117, Coffey talks with Howie Zales about optimizing virtual environments.They discuss considerations to maximize personal effectiveness on camera; the importance of background, lighting, and sound quality; internet speed concerns for virtual meetings; the technical aspects of planning hybrid and virtual events; and how to evaluate virtual platforms.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Howie is an Emmy Awarded camera operator who started his career at the NFL Network and NBC Sports. His passion for broadcasting led him to found Viridity Entertainment Services, a streaming and professionally-recorded in-house productions service offering TV-quality livestream to corporations. Their clients include T Mobile, Capital One, The Food Network, and hip hop group Salt-N-Pepa.Howie Zales can be reached at https://www.viridityentertainment.comhttps://www.linkedin.com/in/howardzaleshttps://twitter.com/hjzprodinc?lang=enhttps://www.facebook.com/hjzproductionshttps://www.instagram.com/howiezales/?hl=enAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Identify key considerations for optimizing on-camera presence in virtual environments.2. Evaluate the importance of background, lighting, and sound settings for a professional appearance.3. Develop strategies to manage technical aspects of hybrid and virtual events effectively.
10/12/2023 • 36 minutes, 10 seconds
Using Informal Networks to Implement Change with Jeppe Vilstrup Hansgaard
In episode 116, Coffey talks with Jeppe Vilstrup Hansgaard about the importance of informal networks in successful change management.They discuss the importance of including front-line employees in the change management process; helping employees make sense of change; using the 3% rule to identify the employees most able to influence acceptance of change; utilizing formal and informal communication networks; involving key insiders in the process of planning change; how remote work increased the importance of informal networks; the importance of nurturing connections between newcomers and high performers; leveraging network influence to support change; and the six key barriers to implementing organizational change.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Jeppe is the founder and CEO of Innovisor - a boutique advisory firm in Change Analytics and Organizational Network Analysis. Innovisor’s clients range from top global brands to companies with less than 50 employees, that share a common goal: successful change. Clients include BP, Novo Nordisk, Roche, Caterpillar, Chevron, LEGO, and SKY, among others.Jeppe has facilitated executive sessions and seminars in more than 25 countries on four continents and is a frequent lecturer to Executive MBA Programs. He holds an MBA degree from Henley Business School and a Certificate in Strategic Decision & Risk Management from the Stanford School of Professional Development.On October 13th his new book on the topic is released. It’s called: “Another Change Failure! – Now what?’ https://jeppehansgaard.gumroad.com/l/ehuli?_gl=1*10oubx6*_ga*MTk5NDczMjY5My4xNjk1MDIyMTk1*_ga_6LJN6D94N6*MTY5NTg4ODkwMy4zMS4xLjE2OTU4ODg5MDMuMC4wLjAJeppe Vilstrup Hansgaard can be reached at:https://www.innovisor.com/ https://www.linkedin.com/in/jeppehansgaard/https://twitter.com/JeppeHansgaardAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Identify the 3% of employees who most impact the acceptance of organizational change.2. Utilize both formal and informal communication structures to build support for change.3. Encourage connections between newcomers and high performing influencers.4. Identify six key barriers to implementing organizational change.
10/5/2023 • 43 minutes, 53 seconds
HR News: Can We Just Keep Our Pants On At Work Please? with Kara Kelley
In episode 115, Coffey talks with Kara Kelley about September's HR news items related to pay transparency; productivity, grind culture, and work-life balance; and a horrendous allegation of sexual harassment against a fast food franchise.They discuss different perspectives on the new pay transparency in job postings; the gender pay gap; internal pay equity concerns as the labor market cools down; whether 85% should be employees’ productivity target; whether young professionals should embrace “grind” culture; bringing one’s whole self to work; developing leadership that cultivates engagement; and a horrendous allegation of sexual harassment against a fast food franchise.One correction is appropriate: Coffey said that Schoolhouse Rock taught him that seven was the magic number. Three is the actual magic number. Now we know why Coffey entered HR and not accounting.Links to stuff they talked about are on our website at https://goodmorninghr.com/EP115 and include the following topics:- Pay Transparency Is Now in a Majority of US Job Postings—With More Growth to Come - Reminder for Employers—New York Statewide Pay Transparency Law Takes Effect- A running list of states and localities that require employers to disclose pay or pay ranges- 2023 Gender Pay Gap Report- Walmart Is Lowering Starting Pay. Will Other Employers Follow?- Try Hard, but Not That Hard. 85% Is the Magic Number for Productivity- The 10th nominee for the “Worst Employer of 2023” is … the jack(a$$) in the boxGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Kara works with Dental Practice Leaders to develop strategic HR systems that engage their team and strengthen their practice. She is the founder and CEO of Clinical HR LLC, a Human Resources advisory firm for dental and medical practices. Kara focuses on cultivating leadership skills, managing employee relations issues, and implementing competitive total rewards systems. She also works with practices to develop employee policies and establish compliant HR systems.Though Kara initially enrolled in a Marketing degree program, she took an HR course for a general business credit and fell in love with it, eventually earning a B.S. in Business with a concentration in Human Resource Management. Kara is a Society for Human Resource Management Senior Certified Professional (SHRM-SCP) and holds Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute (HRCI). She is also an Everything DiSC Workplace Certified Facilitator and a Five Behaviors Certified Practitioner.A life-long learner who is never content with the status quo, Kara serves on several professional boards and committees. She is the Co-Chair of the Mentorship Committee and a member of the Legal & Legislative committee for Austin SHRM. Kara is currently serving as President of the National Speakers Association Austin chapter. In 2022, she helped found the ADMC Memorial Foundation, a scholarship program for new practice owners. Kara also founded the Dental Leadership Mindset Facebook group that serves as an HR Hub for Practice Leaders.Kara Kelley can be reached at https://www.facebook.com/ClinicalHRLLC/https://twitter.com/ClinicalHRhttp://www.instagram.com/clinicalhrllc/https://www.linkedin.com/in/karadkelley/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the implications of new pay transparency laws across the US.2. Explore strategies for leadership development that foster employee engagement and productivity.3. Understand the perspectives of younger professionals on work-life balance and how it impacts the workforce.
9/28/2023 • 49 minutes, 16 seconds
Helping Employees Meet Their Caregiver Responsibilities with Jess Marble
In episode 114, Coffey talks with Jess Marble about how employers can help employees meet their caregiving responsibilities.They discuss the key findings of Care.com’s Cost of Care Report; caregivers’ primary challenges and their impact on employers; where working families find their caregivers; the need for backup care when primary care falls through; caregiver benefits that employers can offer; and other ways employers can support their caregiving employees.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Jess Marble serves as Director of Care for Business, the enterprise division of Care.com. In her role, she advocates for comprehensive, equitable and scalable caregiving benefits to support leading employers and their workforce, ultimately increasing productivity and retention.Jess Marble can be reached at:www.care.comwww.care.com/businesshttps://www.facebook.com/caredotcom https://twitter.com/caredotcomhttps://www.instagram.com/caredotcom https://www.linkedin.com/company/care-comhttps://www.linkedin.com/in/jessicamarble/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the key findings of the Cost of Care Report and its impact on employers.2. Understand the significance of caregiving benefits for employees and employers.3. Identify strategies employers can implement to support employees facing caregiving challenges.
9/21/2023 • 35 minutes, 43 seconds
Mitigating Risk in Managing Unemployment Claims with Brad Howard
In episode 113 Coffey talks with Brad Howard about the unemployment compensation system and how employers can mitigate the risk of litigation arising from unemployment claims.They discuss the purpose of the unemployment compensation system; the ways employers can avoid common headaches caused by unemployment comp claims; determining when to oppose unemployment comp claims; the importance of accurate and consistent documentation; the impact of resignation in lieu of termination on claim decisions; when an unemployment claim may lead to litigation and how best to prepare for those situations; and how to best prepare for unemployment comp hearings.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Bradley W. Howard is a litigator with an emphasis in health and employment law and he is a shareholder and director in the firm. Brad began his work as a trial attorney in Albuquerque. For two years he focused on commercial litigation at Hinkle, Cox, Eaton, Coffield & Hensley. He then joined Burg & Eldredge, P.C., a Denver based firm, where he prepared and tried numerous lawsuits.At Brown & Fortunato, Brad continues his work in litigation, focusing on health and employment law. Brad handles governmental investigations, business disputes, and litigation involving health care providers including DME companies, home health agencies, pharmacies, and hospitals. Brad is Board Certified in Labor and Employment Law by the Texas Board of Legal Specialization. Brad counsels companies on business and contract issues, employee situations including terminations, and risk mitigation strategies. In summary, Brad serves as a legal problem solver and is regarded by many clients as their outside General Counsel. Brad routinely handles health care investigations by the Department of Justice, the OIG, various boards of pharmacy, the Department of Defense, and other regulators.Brad is active in many trade organizations, including the American Health Lawyers Association, the New Mexico Health Law Section Board of Directors, the Society for Human Resource Management (SHRM), the Amarillo Area Bar Association, and the Panhandle Human Resources Association.Brad grew up in Texas and considers it home, but he works with clients around the country. Brad received his B.A. from Texas Tech University in 1988, graduating summa cum laude. After college, Brad continued his education at the University of Texas School of Law. He wrote for the American Journal of Criminal Law and enjoyed success in mock trial. He received his J.D. in 1991 and is admitted to practice law in Texas, New Mexico, Iowa, Colorado, and Oklahoma.Brad and his wife, Nicole, have four children and three grandchildren. Brad enjoys running, fly-fishing and most of all spending time with his family.Brad Howard can be reached at:https://www.bf-law.com https://www.linkedin.com/in/bradley-howard-3a172315 About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the purpose and challenges of the unemployment compensation system.2. Identify scenarios that can lead to litigation in unemployment claims.3. Learn best practices and considerations for employers when dealing with unemployment compensation.
9/14/2023 • 36 minutes, 58 seconds
Fearless Curious Conversations in the Workplace with Monica Guzman
In episode 112, Coffey talks with Monica Guzman about how organizations can promote healthy dialogue about social and political issues.They discuss the current perceived and actual US social and political divide impacts workplaces; employees’ changing expectations of employers; “pernicious assumptions in our politics”; certainty vs. curiosity; using curiosity as a tool to mitigate conflict; the importance of curiosity in innovation and business; creating a culture of curiosity; the importance of “ritualizing” organizational values in responding to conflict; understanding other’s workstyles and preferences; and how leaders can develop curiosity as a skill.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Mónica Guzmán is a bridge builder, journalist, and author who lives for great conversations sparked by curious questions. Her new book, "I Never Thought of it That Way: How to Have Fearlessly Curious Conversations in Dangerously Divided Times" was featured on the Glenn Beck Podcast and named a New York Times recommended read. She’s Senior Fellow for Public Practice at Braver Angels, the nation’s largest cross-partisan grassroots organization working to depolarize America; founder and CEO of Reclaim Curiosity, an organization working to build a more curious world; cofounder of the award-winning Seattle newsletter The Evergrey; and advisor for Starts With Us and the Generations Over Dinner project. She was a 2019 fellow at the Henry M. Jackson Foundation, where she studied social and political division, and a 2016 fellow at the Nieman Foundation for Journalism at Harvard University, where she researched how journalists can rethink their roles to better meet the needs of a participatory public.She was named one of the 50 most influential women in Seattle, served twice as a juror for the Pulitzer Prizes, and plays a barbarian named Shadrack in her besties’ Dungeons & Dragons campaign. A Mexican immigrant, Latina, and dual US/Mexico citizen, she lives in Seattle with her husband and two kids and is the proud liberal daughter of conservative parents.Monica Guzman can be reached at:https://www.moniguzman.com/https://www.linkedin.com/in/moniguzmanhttps://twitter.com/moniguzmanhttps://www.facebook.com/moniguzmanhttps://www.instagram.com/moniguzman/?hl=en About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the impact of external social-political factors on the workplace.2. Use of curiosity as a conflict-resolution tool.3. Cultivate a culture of curiosity in the workplace to maintain a healthy environment.
9/7/2023 • 31 minutes, 58 seconds
HR News - Title VII & DEI Lawsuits; Abortions Benefits; and Pay Transparency with Steve Peglar
In episode 111, Coffey talks with Steve Peglar about August’s HR-related news items related to Title VII, diversity, abortion, and pay transparency.They discuss the reason they were surprised by the Fifth Circuit’s recent Title VII decision; the anti-DEI lawsuit against Starbucks and why DEI efforts are shifting to a more systematic approach; the impact of job postings that lead with abortion-related benefits; and the popularity of pay transparency laws.Links to stuff they talked about are on our website at https://goodmorninghr.com/EP111 and include the following topics:-Fifth Circuit Expands Title VII Exposure for Employers-Federal Court dismisses suit that targeted Starbucks; DEI policies-Employers that announced abortion benefits aaw more clicks on job postings-Illinois pay transparency law mandates pay scale, benefits in job postingsGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Steve Peglar is a senior HR leader with 30 years of extensive and diverse experience in HR consulting and management. For over two of those decades, Steve served as senior partner and consultant with a premier HR consulting firm in the Dallas/Ft. Worth, Texas area, working with clients in a broad range of industries, and with the remainder of his career spent in executive leadership, HR management, and internal consulting roles. Steve currently serves as Deputy Executive Director & Head of HR/Organizational Development for the Housing Authority of Travis County, in addition to operating his own human resources consulting firm (HR Strategies of Texas, LLC).Steve is active in the community and has worked with a variety of nonprofit service organizations, including having served on the boards of directors of Community Healthcare of Texas (Board Chair), the Fort Worth Chamber of Commerce, Lighthouse for the Blind of Fort Worth (Board Chair & Board of Trustees member), Susan G. Komen Foundation of Greater Fort Worth, Boy Scouts of America Longhorn Council, the YMCA, and Fort Worth HR Management Association. He is also a graduate of the 2014 Leadership Fort Worth Class. In addition, he is a member of Austin SHRM (where he has served as a professional Mentor) and the Austin Association for Talent Development.Steve Peglar can be reached at:https://www.linkedin.com/in/stevepeglar https://www.hrstrategiestx.com About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Evaluate systematic approaches to achieving diversity goals.2. Evaluate policies for compliance with the recent Fifth Circuit Title VII ruling.3. Evaluate the benefits of pay transparency practices.
8/31/2023 • 41 minutes, 34 seconds
Practical and Legal Caregiver Issues in the Workplace with Allison Bowers
In episode 110 Coffey talks with Allison Bowers about employer’s legal responsibilities to caregivers and practical ways employers can accommodate their needs. They discuss their own caregiver experiences; how remote work is has affected caregivers; biases and assumptions often made about caregivers; accommodations, including schedule flexibility, employers might consider to recruit and retain caregivers; the risk of selective accommodations; laws that protect caregivers such as FMLA, Title VII, and in some cases ADA; and other policies employers can have to support caregivers. Link to the EEOC guidance referenced by Allison can be found here: https://www.eeoc.gov/laws/guidance/enforcement-guidance-unlawful-disparate-treatment-workers-caregiving-responsibilitiesGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:In the words of her peers, Allison Bowers "represents the very best of the legal profession - smart, honest, caring, and extremely capable." Born and raised in a small Texas town, Allison's approach to law reflects her grounded, practical roots. Allison is a frequent speaker on employment law topics, has been named to the Best Lawyers and Texas Super Lawyer lists, and has served as an expert witness on the legal sufficiency of an internal investigation.After law school, Allison clerked for Lee Yeakel, now Judge of the U.S. District Court for the Western District of Texas in Austin. Allison practiced as a commercial litigator with Baker Botts LLP for over ten years before co-founding Hutcheson Bowers LLLP, which celebrated its 12th anniversary in 2023. Allison's sensible and sympathetic perspective make her especially sought after as an investigator and counselor on difficult employee management issues. Executives love working with Allison for these same reasons. Allison is also called on to manage litigation because she is laser-focused on getting to the best resolution for her client in the most efficient way possible.After busy days at work, Allison enjoys the peaceful process of tending to her orchids, some of which she's had for over 10 years. Her oldest plant, a philodendron, is over 30 years old and has survived being dug up and hauled all over Austin. Her husband and teenage daughter often try to interrupt her, but she's learned to tune them out.Allison Bowers can be reached at:https://www.hutchesonbowers.com https://www.linkedin.com/in/allison-bowers-02052526 https://twitter.com/hutchesonbowershttps://www.facebook.com/hutchesonbowerslawfirm About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Explore remote work's impact on caregivers, flexible policies, and accommodation responses.2. Understand legal responsibilities to caregivers under FMLA, Title VII, and ADA.3. Identify effective policies for employers to support caregivers while ensuring fairness and compliance.
8/24/2023 • 40 minutes, 44 seconds
Leading Through Coaching with Kim Sawyer
In episode 109, Coffey talks with Kim Sawyer about the importance of leading by coaching.They discuss the true meaning of being a coach; how management mentality is different from coaching; the definition of leadership from a coaching perspective; building a coaching relationship as a leader; the skills are necessary to become a successful coach; the ROI of learning and implementing a coaching relationship; what a coaching culture looks like in the workplace; and the difference between mentoring and coaching.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Kim Sawyer has over twenty years of diverse business experience; he has started businesses, led companies, and been involved in almost every aspect of a business enterprise.Under Kim’s guidance, theWealthSource® coaches and facilitates key business people, teams and enterprises to create extraordinary wealth – in all its forms. They accomplish this primarily by means of individual coaching, their Success-Group™ team coaching program and Enterprise Coaching™, their program to build a “Coaching Culture” in an organization. In addition, theWealthSource® facilitates meetings, management retreats and learning events and provides specialty training in coaching and leadership skills.Kim is also a highly sought-after professional speaker who speaks frequently to companies and industry organizations across the country.Kim’s professional mission is to integrate the development of emotional, relational and business competencies to enhance bottom line performance.To achieve his mission, he has created a diverse set of proprietary tools for responding to often dauntingchallenges and changes.Kim is known for challenging and guiding people to consider new perspectives, alternate ways of thinking and innovative actions. He coaches from the larger context of the client system, integrating considerations of the team and organization and engaging team members and chain of command in the process and successful outcome of the coaching.In the first phase of his career, Kim founded, served for ten years as the C.E.O. of, and in 1998 profitably sold his company, Muscles for Hire, L.L.C., a commercial and residential specialty service provider. In 2000, Kim took that expertise in leadership, professional and business effectiveness, and entrepreneurship, and founded theWealthSource®, an executive and enterprise coaching firm.Kim holds a BBA in Entrepreneurship from the University of Houston and an MS in Organizational Development from the University of Texas. He is an ICF Certified Coach and Certified Birkman Consultant. He has been published and interviewed in the Houston Chronicle and other news publications, appeared on CNN Business Radio.Kim has a keen interest in philosophy, spirituality, poetry, science, and technology. He has traveled broadly and served his country in the US Army. Kim resides in Houston, TX with his True Love, awesome young son, and two cuddly pit bulls – a wonderful family whom he loves deeply.A representative sample of Kim’s clients include: Continental Airlines, JP Morgan Chase Bank, British Broadcasting Corporation, IBM; Chevron, Trans-Ocean; AET Tankers, Spectra Energy, Winstead, Sechrestand Minick Law Firm, Rice University’s Jones School of Business, The City of Lake Jackson, Texas, The Council on Alcohol and Drugs – Houston and numerous regional entrepreneurs.Kim Sawyer can be reached at https://www.theWealthSource.com https://www.linkedin.com/in/coachkimsawyer About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the differences between a management relationship and a coaching relationship.2. Learn strategies and guidelines to build a coaching culture in an organization.3. Analyze the ROI of implementing a coaching culture.
8/17/2023 • 36 minutes, 4 seconds
Recruiting and Retaining Frontline Employees with Thad Price
In episode 108, Coffey talks with Thad Price about recruiting and retaining essential frontline workers. They discuss the definition of “essential workers”; the labor market factors affecting the demand for essential workers; the importance of flexibility in attracting and retaining frontline workers; why employers relying on essential workers need to understand who they are competing with for talent; the importance of introducing customers and culture to prospective employers; the similarities between sales strategies and recruiting strategies; the importance of transparency in job postings; the value of stay interviews and real connection to understand what is going on in the workplace; and employers’ changing focus from credentials to skills.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Thad Price is CEO at Austin-based Talroo, the data-driven job and hiring event advertising platform that helps businesses reach the candidates they need to build their essential workforce. He provides leadership, strategy, and guidance to all departments. With more than 17 years of experience in online recruitment and the job search vertical, Thad is a recognized thought leader in the HR/TA space. He genuinely believes that there is no industry that plays a more integral role in the economy. Thad uses his cross-functional experience to turn client feedback into innovative products that help companies hire better.Under Thad’s leadership, Talroo continues its mission of disruption in the industry. Prior to joining Talroo, he was a VP of Business Development at Job.com.Thad can be reached at:https://www.talroo.com/https://www.linkedin.com/in/thad-price-2368b/https://twitter.com/talroo_officialhttps://www.facebook.com/talroo.official/https://www.instagram.com/talroo_official/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Analyze the market competition for essential frontline workers.
Create new strategies for attracting essential frontline workers.
Respond to the changing priorities of essential frontline workers.
8/10/2023 • 46 minutes, 11 seconds
Authentic Appreciation in the Workplace with Dr. Paul White
In episode 107, Coffey talks with Dr. Paul White about building meaningfully sharing appreciation in the workplace.They discuss the difference between employee recognition programs and authentic demonstration of appreciation; praising character vs. behavior; showing appreciation in a way that is meaningful to each employee; what the "motivating by appreciation inventory" assessment measures; the five languages of appreciation; the ROI of building appreciation into the organization's culture; the role of leaders in creating an appreciation culture; and the challenges of implementing a culture of appreciation.You can email Dr. White at yesdrpaul@gmail.com for a sample report of the "Motivating By Appreciation Inventory" assessment.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr. Paul White is a psychologist, author, and speaker who “makes work relationships work.” He has written articles for and been interviewed by the BBC News, Business Week, the New York Times,CNN/Fortune.com, Entrepreneur.com, Fast Company, Fortune, FoxBusiness.com, U.S. News and World Report, Washington Post, and Yahoo! Finance. As a speaker and trainer, Dr. White has taught around the world, including North American, Europe, South America, Asia, and the Caribbean. His expertise has been requested by PepsiCo, Microsoft, NASA, L’Oreal, Ritz Carlton, Starbucks, Boeing, HP, Exxon Mobile, DIRECTB, and numerous other multinational organizations. Dr. White is the coauthor of the best-selling book, The 5 Languages of Appreciation in the Workplace, which has sold over 550,000 copies (written with Dr. Gary Chapman, author of the #1 NY Times bestseller, The 5 Love Languages) and has been translated into 25 languages.Based on their extensive research and expertise, Dr. White and Dr. Chapman have developed practical ways for leaders and employees to communicate authentic appreciation that leads to increased employee engagement, lower staff turnover, more positive work environments, and higher productivity. Additionally, their online assessment, the Motivating By Appreciation Inventory, has been taken by over 375,000 employees worldwide and is available in multiple languages.Cited as a thought-leader in developing healthy workplace relationships, his speaking style has been described as “world-class” expertise providing practical, easily implemented information with the right touch of humor.”Dr. Paul White can be reached at https://www.appreciationatwork.com https://www.linkedin.com/company/5-languages-of-appreciation-in-the-workplace https://twitter.com/drpaulwhite https://www.facebook.com/appreciationatwork https://www.instagram.com/appreciationatwork About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the difference between recognition programs and authentic appreciation.2. Evaluate the ROI of integrating appreciation into an organizational culture.3. Identify the five languages of appreciation and how to show appreciation in ways meaningful to each employee.
8/3/2023 • 44 minutes, 58 seconds
SCOTUS Decisions and Hot Strike Summer: July's HR News with Paul Simon and Dustin Paschal
In episode 106, Coffey talks with Paul Simon and Dustin Paschal about HR news topics including the possible impact of Supreme Court's decision on race-conscious admissions programs; SCOTUS’ revised standard for evaluation religious accommodation requests; and the possible causes of the Hot Strike Summer.They discuss when an employer can consider race or sex in making an employment decision; disparate impact and reverse discrimination; the difference between "affirmative action" and "equal employment opportunity"; removing bias in the interviewing process; moving beyond the de minimis standard for religious accommodations, including how closely to scrutinize an employee’s religious claims; and the recent movement of everyone going on strike.Links to stuff they talked about are on our website at https://goodmorninghr.com/EP106 and include the following topics:- Supreme Court strikes down affirmative action programs in college admissions:- U.S. Supreme Court buoys religious employees who seek accommodations at work- Supreme Court ruling deals another blow to organized labor- Summer of strikes heats up Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guests:Dustin Paschal, JD.As a founding member of Simon | Paschal PLLC, a boutique employment law firm in Frisco, Texas, Dustin maintains an active employment law practice. If it’s an HR related issue, Dustin likely handles it for his clients. Dustin is a former President of DallasHR and currently serves on DallasHR’s Board of Trustees, which he previously chaired for two years. Dustin also serves as the Texas SHRM State Director-Elect. He previously served as a District 1 Director and as a Legal & Legislative Director. Dustin is also active in his community, where he has served on various city, school district, and nonprofit committees and boards. Dustin likes HR so much, he married an HR professional! When Dustin isn’t working, he is trying to keep up with an active five-year-old son or trying to forget that he’s a lawyer!Paul Simon, JDAs a founding member of Simon | Paschal PLLC, an employment and business law boutique law firm in Dallas, Texas, Paul maintains an active employment and business law practice. Paul has a wide array of experience in employment matters. Paul also has a broad business-based practice including, business entity formation and dissolution, operating agreements, and contract drafting and review. Paul currently serves on the DallasHR Board of Directors as the Director of the Collin CountyHR Committee. Paul was a six-term member of the DAYL Executive Committee, where he ultimately served as its President. Paul also has been selected as a Texas Super Lawyer Rising Star and has been selected more than 5 times as a Texas Super Lawyer. Paul also was selected as a Best Lawyer Under 40 and a Best Lawyer in Dallas by D Magazine in 2018 and 2019.Paul Simon and Dustin Paschal can be reached at:www.simonpaschal.com https://www.facebook.com/simonpaschallawhttps://twitter.com/SimonPaschalLawhttps://www.linkedin.com/company/simon-paschal-pllc/https://www.youtube.com/c/SimonpaschalPLLCAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike and his very patient wife of 26 years are empty nesters in Fort Worth.Learning Objectives: 1. Consider the legal implications of the Supreme Court's decision on race-conscious admissions for employers.2. Create religious accommodation policies that align with the Supreme Court’s Groff decision.3. Review policies and culture to mitigate the risk of employees unionizing or striking.s
7/27/2023 • 47 minutes, 30 seconds
Artificial Intelligence & HR: Now and Into the Future with Tim Sackett
In episode 105, Coffey talks with Tim Sackett about the current and future use of artificial intelligence in human resources management.They discuss the evolution of artificial intelligence from chatbots to machine learning and generative systems AI like Chat GPT and Google’s Bard; ensuring that humans are still involved in reviewing content produced by generative AI; privacy considerations when feeding company information and employee behaviors into AI systems; the prospect of using AI to measure employee sentiment or identify where employee-relations interventions may be needed; current practical uses of generative AI in human resources; how HR technology companies will likely include AI in future software releases; how AI could improve HR services delivery to management and employees; protecting company proprietary information when using public-facing AI systems and the prospect for company-specific large language models; why jealous significant others make great “prompt engineers;” and how well-designed AI systems might be better at confronting managers’ bad practices than HR professionals.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Tim Sackett, SHRM-SCP is the CEO of HRUTech.com a leading technical recruiting firm. Tim has over 20 plus years of combined Executive HR and Talent Acquisition experience, working for Fortune 500 companies and he has his master’s degree in HR Management. Tim is a highly sought-after international speaker on leadership, HR &TA Tech, talent acquisition and HR execution. Tim is currently a Senior Faculty member with the Josh Bersin Academy. Tim is the author of the best-selling SHRM published book, “The Talent Fix: A Leader’s Guide toRecruiting Great Talent”. He also writes every day at his blog The Tim Sackett Project. He also does aweekly podcast called HR Famous. Tim is married to a hall of fame wife, has three sons, and his dogs Scout and Tucker. In 2023, he was named a Top Global HR & Recruitment Influencer by HR Executive. He has more Twitter followers than his three GenZ sons and is sponsored on stage by Diet Mountain Dew.Tim Sackett can be reached at https://www.timsackett.com/https://www.linkedin.com/in/timsackett/https://www.instagram.com/timsackett/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations and due diligence firm helping risk-averse clients make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike is a frequent conference speaker on HR and business strategy topics. He has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife.Learning Objectives:
Understand the evolution of artificial intelligence.
Implement current artificial intelligence tools to create content while safeguarding proprietary and personal information.
Anticipate and evaluate future use of artificial intelligence in people management practices.
7/20/2023 • 42 minutes, 12 seconds
Avoiding Litigation in a Remote Environment with Alan Crone
In episode 104, Coffey talks with Alan Crone about litigation avoidance in remote workplaces.They discuss the litigation potential in remote environments; the importance of setting clear performance expectations and using metrics for accountability; responding to bad behavior; reasonable accommodation when remote work may be an option; conducting successful remote investigations; and handling terminations remotely.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Alan G. Crone is the founder and CEO of The Crone Law Firm, an employment law team committed to helping employees, executives, and entrepreneurs resolve workplace disputes. A master at devising winning strategies and innovative tactics, Alan is known for achieving the best outcome for clients. He is a fifth-generation Memphian who has been active in local and state politics for decades, serving as a former Memphis City Councilman and as the Senior Policy Advisor to the mayor of Memphis.In 2023, City of Memphis Mayor Jim Strickland appointed Alan to be the Chairman of the City of Memphis Sports Authority Board. Alan is a voracious reader and proud father of three children he shares with his wife, Allison.Alan Crone can be reached at https://cronelawfirmplc.com/ https://www.linkedin.com/company/11060419 https://www.youtube.com/channel/UCS8rpvoDf5SN5z_DcF5Sb1Q https://www.facebook.com/thecronelawfirm About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Discover the common types of workplace litigation arising from remote environments.2. Learn strategies for performance management and accountability.3. Explore best practices for handling employee misconduct, investigations, and terminations in a remote work context.
7/13/2023 • 39 minutes, 29 seconds
Delivering Meaning in the Workplace with Dr. Alise Cortez
In episode 103, Coffey talks with Alise Cortez about revitalizing the workforce by managing through meaning.They discuss the current state of the American workforce; how the pandemic changed the expectations and motivations of employees; generational differences; what she means by “gusto” when discussing personal meaning; the long-term strategy of conscious capitalism; understanding what stakeholders care about; logotherapy’s potential in the workplace; ownership culture; the importance of purpose alignment; and practical considerations for leaders to implement change.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr. Alise Cortez is the chief purpose officer at Alise Cortez and Associates, a management consulting firm specializing in the activation of meaning and purpose. She is also an inspirational speaker, social scientist, author, and host of the Working on Purpose radio show. She is the author of:• Purpose Ignited: How Inspiring Leaders Unleash Passion and Elevate Cause (2020)• Passionately Striving in “Why”: An Anthology of Women Who Persevere Mightily to Live Their Purpose(2021)• Coloring Life: How Loss Invites Us to Live More Vibrant Lives (2023)• The Great Revitalization: How Activating Meaning and Purpose Can Radically Enliven Your Business(2023)Having developed her expertise within the human capital / organizational excellence industry over the last 25 years, she is focused on helping companies, leaders, and individuals across the globe to live with “gusto” and make the most of their one, precious life. Today Dr. Cortez is focused on enabling organizations to lead from purpose and create cultures that inspire impassioned performance, meaningful engagement and fulfillment, while encouraging a devoted stay within the organization. For individuals, Dr. Cortez facilitates an online global community and various retreats to enable people hungry for a more meaningful and purposeful life to create it for themselves.Alise Cortez can be reached athttps://www.alisecortez.com https://www.gusto-now.com https://www.linkedin.com/in/alisecortez https://twitter.com/alisecortez https://www.facebook.com/alise.taylorcortez https://www.instagram.com/alisecortez About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Identify the shifts in employee expectations and motivations resulting from the pandemic.2. Understand the concepts of conscious capitalism, stakeholder engagement, and purpose alignment in organizational strategy.3. Explore strategies for promoting a purpose-driven work culture
7/6/2023 • 40 minutes, 29 seconds
HR News - Soft Skills are Hard; Developing Them in Your PJs is Harder with Diane Gallo
In episode 102, Coffey and Diane Gallo talk about HR news topics including the soft-skills gap, how remote work may negatively impact younger workers professional growth, and improper use of social media in the hiring process.Links to stuff they talked about are on our website at https://goodmorninghr.com/EP102 and include the following topics:- United States Soft Skills Training Market is Expected to Reach US$ 30.7 Billion by 2028- New Grads Have No Idea How to Behave in the Office. Help Is on the Way.- Gen Z Needs Soft Skill Support from their Employers. - Soft Skills: The Competitive Edge- The emergence of social soft skill needs in the post COVID-19 era.- 10 Skills Robots Can’t Replace In The Workplace (Yet)- Professionalism in Virtual Meetings: How It Impacts the Remote Work Debate- What Young Workers Miss Without the ‘Power of Proximity’- NY Federal Reserve says remote employees are less productive.- 7 in 10 hiring managers admit to spying on social media to get answers to illegal interview questions.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Diane Gallo is currently consulting in Human Resources, Culture, Coaching, and Executive Search. She is the former SVP of HR for McKesson Specialty Health, a multi-billion-dollar business of McKesson Corporation servicing many constituents in the healthcare ecosystem. Prior to McKesson, Ms. Gallo led human resources in multiple healthcare settings including delivery and physician practice management. In addition, she has worked in tech and financial services. Ms. Gallo brings Fortune 5 and start-up experiences leveraging experience and practicality to help scale for profitable growth. She prides herself on strategic business acumen. Her passion is talent management and growing individuals to grow companies. Ms. Gallo holds a BBA in Management from the University of Texas in Austin and a Master of Management Science from Houston Baptist University. She has attended executive development programs at the University of North Carolina, Wharton, and Cornell. She resides in Houston, Texas with her husband and two Vizslas.Diane Gallo can be reached at https://www.linkedin.com/in/dianegallo/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Respond to the soft-skills gap in the workplace.
Create programs that ensure that young professionals receive the mentoring they need.
Create policies to ensure appropriate use of social media in the employee selection process.
6/29/2023 • 40 minutes, 28 seconds
2023 Second Chance Hiring Conference with Cheri Garcia
Don't miss the 2023 Second Chance Hiring Conference on July 13! Hosted by Fort Worth HR and Dallas HR. Join Cheri Garcia founder of Cornbread Hustle to learn from leaders who have successfully embraced second-chance hiring and gain strategies, tips, and important resources for sourcing, vetting, interviewing, and managing a successful and safe workplace environment. Register at dallashr.org to bridge the gap and empower individuals with a fresh start!
6/27/2023 • 3 minutes, 18 seconds
Chronic Illness at Work with Julie Hamilton
In episode 101, Coffey talks with Julie Hamilton about creating inclusive work environments for employees wrestling with chronic illness.They discuss the definition of chronic illness; commonly misunderstood illnesses or disabilities; stress as an illness trigger; the ADA and FMLA process when dealing with chronic illness; how leaders can navigate the conversation around performance, job descriptions, and job accommodations; common ADA accommodations; how HR leaders can respond to employee inquiries under HIPAA; the business case of why employers should go beyond legal requirements to support an employee with chronic conditions; and what policies can be in place to assist chronically-ill employees.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Julie Hamilton has over 20 years of Human Resource Management experience and has been a Certified Fibromyalgia Coach for over 7 years. She was diagnosed with fibromyalgia in 2009.As a Human Resources Director, she knew the resources to use such as Family Medical Leave Act and workplace accommodations to help her with the tasks she was struggling with. She didn’t need to worry about her job when she needed to take time off for flare days or medical appointments. She went from missing two to four days per month to missing two days or less a year. Then after relocating to Ohio, her chronic illness made it impossible for her to work. That is when she studied to become a Certified Fibromyalgia Coach and learned to manage her fibromyalgia. She has gone from being in bed 90% of her life to walking three miles a day and even participated in her first 10k. She now helps professionals who have fibromyalgia maintain their career and regain their active social life.Her goal is to help companies create an inclusive environment for the chronically ill and assisting them in implementing policies to benefit both the employee and the company. She understands what it takes to make it work and can educate the company and the employee on how this collaboration can work.Julie Hamilton can be reached at http://coachingpi.weebly.com/https://www.linkedin.com/in/julie-hamilton-20582769 https://www.facebook.com/coachingpi https://www.instagram.com/coachingpi About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Identify common misconceptions HR leaders may have regarding chronic illnesses and disabilities.2. Understand the legal framework and process for accommodating employees with chronic illnesses under the ADA and FMLA.3. Develop strategies and policies to support and protect employees with chronic conditions in the workplace.
6/22/2023 • 43 minutes, 29 seconds
Mitigating Bias When Using AI in Employee Selection with Kate Bischoff
In episode 100, Coffey talks with Kate Bischoff about the legal and ethical considerations surrounding the use of artificial intelligence in employee selection.They discuss the recent impact of AI on HR; concerns around relying on AI as a decision-maker rather than as a tool to help make decisions; how bias gets introduced into AI-assisted processes; monitoring for bias and disparate impact when implementing AI systems in employee selection; emerging regulations for AI, including New York City’s regulation of the use of automated hiring tools; what an AI Bill of Rights might look like; the importance of carefully vetting technology partners before implementing their tools; and the potential risks of using ChatGPT in preparing HR documents.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Kate Bischoff is an overly enthusiastic, sarcastic, and opinionated management-side employment attorney and human resources professional. She works closely with management, HR folk, and technology companies to improve organizations through training, policy, and investigation work in addition to everyday advice and counseling. Prior to starting her own business, Kate served as the HR Officer for Consulate General Jerusalem and U.S. Embassy Lusaka, Zambia. Kate has been recognized by The New York Times, CNN.com, Wall Street Journal, USA Today, National Public Radio, and other journalistic sources as a leading authority on harassment, technology in the workplace, and employment law.Kate Bischoff can be reached at https://www.k8bisch.com https://www.linkedin.com/in/k8bisch/ https://twitter.com/k8bischhttps://www.facebook.com/k8bischLLC About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike and his very patient wife are recent empty nesters in Fort Worth.Learning Objectives:1. Understand the role of artificial intelligence in decision making.2. Identify potential biases in artificial intelligence systems and develop strategies to mitigate them.3. Understand the emerging legal and regulatory landscape surrounding artificial intelligence in the workplace.
6/15/2023 • 38 minutes, 38 seconds
What the Organization Needs from HR with Jill Koob
In episode 99, Coffey talks with Jill Koob about what leaders really want from HR.They discuss the importance of moving past transactional HR to build a successful company; how emerging HR leaders can pave the way to credibility and facilitate change; how to shift the perspective of HR procedures from "a simple checkbox" to strategic management tools; HR’s role in helping leaders overcome the skill gaps throughout the organization; improving leadership to improve retention; understanding quality, impact, and timeline in evaluating strategic initiatives; meaningful organizational metrics that HR can help improve; HR’s role in advocating for both employees and the organization; and what incoming HR leaders should do in the first 90 days with an organization.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Jill Koob, SPHR, SHRM - SCP is the founder and owner of Energize HR, an HR Consulting Firm that focuses on training solutions, strategic HR and organizational development and human resource support. Prior to starting her company, Jill served as a VP for a Houston Based Professional Employer Organization, where they received numerous awards including Best Places to Work and Inc. 5000 Fastest Growing companies. Jill has over twenty-five years of strategic HR experience working directly with hundreds of businesses with their people strategy needs.Jill Koob can be reached at:https://energizehr.com/ https://www.linkedin.com/in/jillkoob/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Move beyond transactional HR to understanding and helping solve the organization’s challenges.2. Create credibility as an HR leader in order to drive change.3. Understand the business impact of people practices and when to advocate for both employees and the organization.
6/8/2023 • 42 minutes, 13 seconds
Employer Responses to the Child Care Crisis with Katie Ferrier
In episode 98, Coffey talks with Katie Ferrier about the US childcare crisis’ impact on business.They discuss the Ready Nation Project; the infant/toddler childcare crisis and its effect on business; childcare access and affordability challenges; how the pandemic impacted childcare facilities; strategies and policies for employers can implement to help mitigate the childcare crisis; and the workforce value of investing in quality childcare.Ready Nation’s report, $122 Billion: The Growing, Annual Cost of the Infant-Toddler Child Care Crisis can be found at https://www.strongnation.org/articles/2038-122-billion-the-growing-annual-cost-of-the-infant-toddler-child-care-crisis. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Katie Ferrier currently serves as VP of Education & Workforce Development at the San Antonio Chamber of Commerce. In this role, Ferrier advocates for employers, educational institutions, and community-based organizations to strengthen the business climate and protect the region’s strong quality of life for our workforce. She works to establish the San Antonio Chamber as an organization of shared ideas and information and makes introductions to encourage greater collaboration and collective solutions for the benefit of our region’s talent pipeline. She is currently building a model to expand work-based learning opportunities for students to stay in the region based on what she learned by establishing a network to shepherd students into policy internships with national nonprofits in Washington, DC. Katie has been named by the US Chamber of Commerce to their Business Leads Fellowship and is regularly invited to speak to national and state audiences.Ferrier has decades of experience in policy development and implementation and in creating partnerships between the public and private sectors to impact under-resourced communities. Before joining the Chamber, Ferrier served as a consultant to nonprofit organizations and public officials, delivering a high-level view of their efforts and building connections between projects and other entities. Ferrier has worked as a legislative staffer in both chambers of the US Congress and served as a national representative in the Washington, DC offices of YMCA of the USA and Girl Scouts of the USA. She has also served state and local organizations in Austin, Texas including the Real Estate Council of Austin and the Texas Alliance of Child & Family Services. Ferrier has a B.A. from Texas Tech University and an M.A. in Policy Studies from Johns Hopkins University.Katie Ferrier can be reached at: https://www.linkedin.com/in/katieferrier/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the impact of the childcare crisis on the workforce.2. Implement strategies to help mitigate the childcare shortage.3. Promote the workforce benefits of investing in quality childcare.
6/1/2023 • 33 minutes, 36 seconds
Three Years After George Floyd: May's News Roundup with Terri Swain
In episode 97, Coffey talks with Terri Swain the problems with corporate DEI efforts since George Floyd’s 2020 murder and other HR-related items in the news.They discuss why many corporate DEI efforts have yielded few meaningful changes; why successful equal employment opportunity programs take the long view; why leaders need a systemic approach to mitigate bias; and how Uber's diversity leader’s troubles reflect the state of DEI. They also discuss strip clubs getting unionized; the EEOC’s response to the use of AI in HR; and the "crisis of trust" in corporate leadership.News items mentioned in this episode:Why Some Companies Are Saying ‘Diversity and Belonging’ Instead of ‘Diversity and Inclusion’ https://www.nytimes.com/2023/05/13/business/diversity-equity-inclusion-belonging.htmlUber’s Diversity Chief Put on Leave After Complaints of Insensitivityhttps://www.nytimes.com/2023/05/21/business/uber-bo-young-lee-suspended.htmlFrom catwalk to walkout: LA strippers Velveeta, Lilith, others celebrate unionizing after 15-month battlehttps://www.foxbusiness.com/politics/catwalk-walkout-la-strippers-velveeta-lilith-others-celebrate-unionizing-15-month-battle?mibextid=Zxz2cZThe Rise Of Generative AI In HR Tech: How The Likes Of ChatGPT, Bard Are Streamlining HR Processeshttps://inc42.com/resources/the-rise-of-generative-ai-in-hr-tech-how-the-likes-of-chatgpt-bard-are-streamlining-hr-processes/amp/Select Issues: Assessing Adverse Impact in Software, Algorithms, and Artificial Intelligence Used in Employment Selection Procedures Under Title VII of the Civil Rights Act of 1964https://www.eeoc.gov/select-issues-assessing-adverse-impact-software-algorithms-and-artificial-intelligence-used ‘Bossware’ AI that tracks remote workers’ activities could break the law, government sayshttps://fortune.com/2023/05/18/bossware-ai-remote-workers-tracking-software-could-be-illegal-eeoc/EEOC Issues Guidance on Use of AIhttps://www.shrm.org/resourcesandtools/legal-and-compliance/employment-law/pages/eeoc-ai-artificial-intelligence-title-vii.aspxAmerican CEOs are 'failing' their workers right now, says Harvard expert: 'We're in a crisis of trust'https://www-cnbc-com.cdn.ampproject.org/c/s/www.cnbc.com/amp/2023/05/09/harvard-expert-us-ceos-bosses-are-failing-employees.htmlGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Terri is the founder and Chief Truth Seeker with DecipHR a Fort Worth based, human resources consulting firm specializing in Equal Employment Opportunity investigations, employee relations and interim HR leadership. The company was founded in 2022 after the sale of her 24 year old company, The HR Consultant in 2021. DecipHR has a nationwide and diverse client base, specializing in solving complex employee relations issues and providing interim HR leadership to growing companies. Prior to her consulting role, she had Fortune 200 human resource leadership experience in the areas of employee relations, human resource planning, and training and development. Terri began her career in human resources via government compliance as an investigator for the Equal Employment Opportunity Commission (EEOC). In her spare time, she enjoys a good book, a brisk walk, loud live music and travel to new places.Terri Swain can be reached at:https://www.linkedin.com/in/terriswain/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the transition of Equal Employment Opportunity (EEO) policies and practices in the last years2. Learn about the use of AI in recruitment 3. Explore strategies to mitigate bias through a systemic approach in leadership
5/25/2023 • 46 minutes, 43 seconds
Delivering on "Brand Promise" to Customers with Kerry-Ann Betton Stimpson
In episode 96, Coffey talks with Kerry-Ann Betton Stimpson about maximizing employee engagement through internal marketing.They discuss the role of the marketing function in an organization; the relationship between marketing and sales; the importance of proper onboarding for all employees to reinforce the company's mission, vision, and purpose; the role of internal marketing to engage employees so that they deliver the brand promise; and strategies to motivate employees to become advocates for the company.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Kerry-Ann is a financial services marketer, currently leading the marketing function at Chief Marketing Officer (CMO) at JMMB (Financial) Group, which has operations across the Caribbean, with headquarters in Kingston, Jamaica, where she’s currently based.She's believer in the need to implement creative, out-of-the-box marketing strategies, to drive deeper customer and employee engagement that create the win for brands.Kerry-Ann is also the producer and host of The Internal Marketing Podcast; a personal project where she supports the business leadership community by hosting discussions with various subject matter experts in internal marketing and employee advocacy. Specifically, her aim is to ‘flip the marketing conversation’ to focus on how companies can market internally (to their employees), with a view to ultimately engaging and empowering them to become advocates of the company brand.Kerry-Ann has an MBA in Marketing from the Robert H. Smith School of Business, University of Maryland, College Park, Maryland, U.S.A.Kerry-Ann Betton Stimpson can be reached at:https://the-internal-marketing-podcast.simplecast.com https://www.linkedin.com/in/kerryastimpson https://www.linkedin.com/company/the-internal-marketing-podcast https://twitter.com/InternalMktghttps://www.instagram.com/theinternalmarketingpodcast/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Define the role of the marketing function in an organization.2. Understand the importance of proper onboarding to reinforce the company's mission, vision, and purpose.3. Explore strategies to motivate employees to become advocates for the company.
5/18/2023 • 36 minutes, 59 seconds
Managing Employee Layoffs with Shannon Norris
In episode 95, Coffey talks with Shannon Norris about the legal and practical logistics of employee layoffs.They discuss what employers should keep in mind when planning a layoff in the current social media environment; the WARN Act’s requirements; Texas Payday Law considerations; misconceptions around severance agreements; the Older Workers Benefit Protection Act’s (OWBPA) requirements; whether there are any legal differences between furloughs, layoffs, and terminations; the best approach to decide who gets laid off; how to deliver the message; the logistics of laying off remote employees; and concerns about laying off employees on FMLA or any other types of leave.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Shannon Norris has been practicing since 1993 in the areas of employment law, business litigation, trade secrets, civil fraud, and employee benefits. During that time he has represented a broad range of clients from Fortune 100 companies to small businesses and individuals. Mr. Norris has extensive experience with employment litigation, noncompete agreements, misappropriation of trade secrets, and occupational fraud. He is a regular speaker on topics relating to employment law, civil litigation, and human resources. Mr. Norris is also a Certified Fraud Examiner and a member of the Association of CertifiedFraud Examiners.Shannon Norris can be reached at:https://www.norrisfirm.com https://www.linkedin.com/in/sdnorris About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Householdcreening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the differences between furloughs, layoffs, and terminations.2. Develop strategies for selecting and delivering layoff notices, while minimizing legal risk.3. Analyze the legal requirements for layoffs under the WARN Act, Texas Payday Law, and OWBPA.
5/11/2023 • 45 minutes, 22 seconds
Keys to Planning and Executing Organizational Change with Dr. Robyn Odegaard
In episode 94, Coffey talks with Dr Robyn Odegaard about overcoming the challenges leaders face in creating and executing new strategies.They discuss the importance of clearly defining the desired change; conducting pre-mortems and back-casting to identify what might go wrong and what must go right; identifying necessary resources and creating tactical plans to achieve goals; relying on others’ expertise; overcoming the psychological and structural barriers that hinder leaders’ ability to achieve goals; organizational blindspots many leaders experience; and practical tools for “managing up.” Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr Robyn is a former competitive beach volleyball player turned high performance psychologist with continuing education in nutrition. She has written three books and given a TEDx talk titled Creating Success out of Chaos. Her clients call her a “smoke jumper” because she “parachutes in and helps fight life’s fires from the inside.” She adores the intellectual stimulation of a good conversation, which has led to 400 and counting episodes of her panel discussion video podcast called Quick Hits. In her spare time, she reads astrophysics and quantum physics for fun, works out, tends to her garden and WAY too many houseplants and trains her dog Nebula to do circus tricks.Dr Robyn Odegaard can be reached at:https://www.DrRobynOdegaard.com https://www.linkedin.com/in/robynodegaard/https://www.facebook.com/robyn.odegaard.7https://www.youtube.com/c/DrRobynAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Understand principles of change management.
Define expertise and other resources needed to achieve desired change.
Identify and remove barriers to organizational change.
5/4/2023 • 39 minutes, 21 seconds
Get the Damn 26 Million: April News Roundup with David Miklas
In episode 93, Coffey talks with David Miklas about recent news items affecting human resources.They discuss the possibility of new employment law claims because of tort reform legislation and best practices to avoid litigation from hungry plaintiffs’ attorneys; the social media backlash to MillerKnoll's CEO’s “rant” at a company Zoom meeting and whether she deserved the public flogging she’s received; the implications of a report claiming many people are still accessing their former employers’ accounts long after termination; the risks of ChatGPT usage for company business; and the practical issues surrounding the employment practice of sending remote work overseas.Articles they discussed:Florida employers told to brace for more employment claims (Human Resources Director)Next Wave of Remote Work Is About Outsourcing Jobs Overseas (Wall Street Journal) 'Leave pity city,' MillerKnoll CEO tells staff who asked whether they'd lose bonuses (NPR)Many ex-employees still accessing employer accounts (Human Resources Director)Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:David Miklas owns a Labor & Employment law firm and for 23 years he has practiced all types of labor and employment law exclusively representing Florida employers.He has written hundreds of employment law articles, is the co-author for the premier legal textbook used by lawyers for Florida employment law, is a frequent employment law presenter and is a nationally recognized speaker and an invited guest lecturer addressing employment law and human resource issues with over thirty universities, including Harvard.Mr. Miklas graduated from the University of Florida College of LawDavid Miklas can be reached at:https://www.miklasemploymentlaw.com/ https://www.linkedin.com/in/david-miklas-301861121 About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Identify best practices for avoiding litigation in the workplace.2. Understand the importance of security training for protecting company data.3. Evaluate the benefits and challenges of sending remote work overseas.4. Counsel leadership in preparing for company meetings in order to demonstrate empathy and be understood.
4/27/2023 • 40 minutes, 50 seconds
Mary Jane Gets a Job: Marijuana in the Workplace with Mary Ann Fulgium
In episode 92, Coffey talks with Mary Ann Fulgium about the legal and practical considerations for employers as more states legalize some or all marijuana use.They discuss some employers’ changing approach to marijuana testing; Texas’ Compassionate-Use Act; the range of marijuana laws in other states; how the EEOC believes that the Americans with Disabilities Act impacts employers’ marijuana testing practices, including accommodating marijuana users; consideration of past marijuana possession criminal convictions; and Mike’s experience with a weed-distributing Uber driver in San Francisco.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Mary Ann Fulgium is a senior Human Resources consultant with the Whitney Smith Company where she has worked the past 15 years. The Whitney Smith Company (recently acquired by Higginbotham) is an HR consulting firm located in downtown Fort Worth and has been in business over 30 years. Through her years with The Whitney Smith Company, Mary Ann has worked with clients of all sizes and from all industries assisting in all types of HR issues and needs. Prior to working for The Whitney Smith Company Mary Ann's HR experience included both public and private sectors.She has worked in local government, manufacturing, and healthcare. She has her SPHR and SHRM-SCP certifications and is licensed by the state of Texas as a private investigator.Mary Ann Fulgium can be reached at http://www.whitneysmithco.com/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the legal framework and policies regarding marijuana use in the workplace.2. Understand ADA coverage and accommodation with regard to medical marijuana use.3. Implement up-to-date drug testing policies.
4/20/2023 • 34 minutes, 25 seconds
Improving Employee Financial Wellness with Bill Langley
In episode 91, Coffey talks with Bill Langley about employers’ support of employee financial wellness.They discuss what "employee financial wellness" means to employees and employers; the definition of financial capability; how financial matters affect employees’ mental health and the workplace; how leaders can identify signs of financial stress; the evolution of financial health post-pandemic; how leaders can guarantee employees receive the financial education and resources they need; the pros and cons of same-day pay; and the key topics of a financial wellness training program.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Bill Langley is Founder and Principal of QAR Financial, a national consulting firm which provides business turnaround support and employee financial wellness training for employers. Through corporate and non-profit collaborations, Bill facilitates emergency voluntary benefit loans with a social mission for employees. A career certified credit professional and accredited financial wellness educator, Bill’s expertise focuses on financial capability and sustainability.Bill is a frequent CEU/PDH approved speaker for employers, government agencies and professional associations. He has also provided legislative testimony regarding the debt management and payday lending industry while receiving recognition from agencies within the Texas Workforce Commission, US Small Business Administration and NAACP. Previous notable conference speaking engagements, include Texas Total Rewards Conference, Federal Reserve Bank of Dallas, National Black Coalition of Federal Aviation Employees, International Concrete Saw and Drillers Association. Bill serves as a past chapter president for the Society of Human Resource Management (SHRM), He has also actively served in various board capacities at the chapter level for the Employee Assistance Professionals Association (EAPA), a member of WorldatWork, National Wellness Institute as well as other professional service organizations. Bill has served on the Advisory Committee for the Employer-Based Financial Wellness national research project led by the Brown School Center for Social Development at Washington University in St Louis and lead advisor for the United Way Metro Dallas Financial Wellness at Work initiative. He is a graduate of the University of Texas at Austin.Bill Langley can be reached at https://www.linkedin.com/in/blangley/https://www.QARFinancial.comAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Define financial wellness, and its effects on mental health and productivity.2. Identify signs of financial stress and how leaders can provide personal finance education and resources.3. Implement the key elements of a successful financial wellness training program.
4/13/2023 • 38 minutes, 26 seconds
Understanding the Customer Experience with Sarah Diegnan
In episode 90, Coffey talks with Sarah Diegnan about the systems used to create exceptional customer experiences.They discuss the correlation between the customer journey and customer experience; all the departments that take part in a customer’s journey; the importance of a customer-centric approach for product development; effective client segmentation; how user expectations have changed; setting up actionable metrics for engagement; the current role of AI in customer experience and what to expect in the future; and how leaders can adapt the customer journey to enhance employee engagement.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Sarah Diegnan is ChartHop’s VP of Customer Experience. After leading complex implementations at Acuity Brands, Opower, and Oracle, she brings operational excellence to creating and delivering a world-class customer experience for all of ChartHop’s customers. She is an expert in leading a customer journey, partnering with customers from the first moments of onboarding through successful execution of all account goals -- making sure customers are getting the most out of ChartHop. In addition to her SaaS experience, Sarah was a practicing structural engineer at Skidmore, Owings and Merrill and worked for the commercial real estate developer, Tishman Speyer. Sarah holds a BS in Civil Engineering from Bucknell University, an MS in Structural Engineering from Stanford University and an MBA from UC, Berkeley, Haas School of Business. Sarah lives in San Francisco with her wife and two very active sons.Sarah Diegnan can be reached at https://www.charthop.com/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Explain the relationship between the customer journey and customer experience and identify the key touchpoints.2. Analyze the importance of a customer-centric approach for product development and describe effective strategies for client segmentation.3. Gain knowledge on how leaders can adapt the customer journey to enhance employee engagement.
4/6/2023 • 36 minutes, 54 seconds
All the Letters in the News: AI, GPT, EEOC, ADA, UPS, NLRB with Jimmy Taylor
In episode 89, our inaugural HR news conversation, Coffey talks with Jimmy Taylor about the impact of artificial intelligence on HR, the EEOC’s open and shut Americans with Disabilities Act case against UPS, and whether the National Labor Relations Board has lost its freakin’ mind.Links to stuff they talked about:Chat GPT (the actual website to play with)Beyond Job Descriptions: 6 HR Tasks ChatGPT Can Do for You (SHRM)The unattainable pinnacle of art: why does Midjourney artificial intelligence draw 6 fingers on hands and how can it be fixed?EEOC Scores Summary Judgment Win Against UPS in Disability Discrimination Case (EEOC News Release)UPS Illegally Fired Worker With Diabetes, Federal Court Rules (Law360—registration required)GMHR Episode 85: Mental Health and the Americans with Disabilities Act with Janette LeveyNLRB General Counsel goes nuclear on severance agreements in her guidance on McLaren Macomb (Ohio Employer Law Blog)Guidance in Response to Inquiries about the McLaren Macomb Decision (NLRB website PDF)Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Jimmy brings more than 20 years of business and HR leadership to DallasHR and the HR Southwest Conference. As Executive Director, Jimmy is responsible for leading strategic initiatives and overseeing the operations of the organization in the mission to advance and connect the regional HR community.Jimmy Taylor can be reached at:https://www.dallashr.org/ https://www.linkedin.com/in/jimmy-taylor-sphr-25b230 About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Understand and prepare for the impact of artificial intelligence on HR management.
Avoid basic Americans with Disabilities Act violations by engaging in the interactive process.
Understand the impact of the National Labor Relations Board’s McLaren Macomb decision on common severance agreement provisions.
3/30/2023 • 48 minutes, 21 seconds
The Overtitling Craze and How to Remedy It with Tammy Polk
In episode 88, Coffey talks with Tammy Polk about the practice of inflating job titles. They discuss the roots of overtitling; undertraining promoted employees; EEOC and FLSA concerns about titles and compensation; understanding salary surveys; how to realign job descriptions, titles and compensation; emotional attachments to job titles; how managers should address title adjustments; input from employees in clarifying position responsibilities; and the importance of career pathing.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Tammy Polk is chief human resources officer at Formstack, the SaaS-based workflow platform helping organizations streamline data collection and management without coding. Founded in 2006, Formstack is a remote-first company with more than 300 employees worldwide.Tammy Polk can be reached at:https://www.formstack.com/ https://www.linkedin.com/in/tammypolk About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Analyze the origins of overtitling.2. Create a plan to examine job descriptions, titles, and compensation to ensure compliance and accuracy.3. Understand the importance of creating career paths for employees.
The Employment Visa Process, Step by Step with Dobrina Ustun
In episode 86, Coffey talks with Dobrina Ustun about the nuts and bolts of sponsoring an employment visa and common challenges employers face.They discuss the considerations for sponsoring a work visa; misconceptions about hiring foreign employees; the process for employers to recruit foreign talent; the paperwork for lottery registration and the next steps once the employee is selected; the rules around prevailing wages; academic and experience requirements; renewal of H-1B visas; the green card process; common mistakes employers make during the recruitment process; and the average cost of sponsoring a work visa.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Ms. Ustun is a licensed attorney in the District of Columbia with over ten years of US immigration practice experience, representing companies before the U.S. Citizenship and Immigration Service, Department of Labor, U.S. Embassies, and Consulates. As a former immigration attorney for one of the largest IT consulting companies, Ms. Ustun has direct experience with creating and supervising immigration programs and processes for multi-national companies with significant overseas operations. She holds her Juris Doctorate from Thomas Jefferson School of Law and her Bachelor in Music Performance and Bachelor in International Studies from Southern Methodist University. In her free time, Dobrina enjoys travel, reading non-fiction books, and test-driving sports cars.Dobrina Ustun can be reached at https://riseits.com https://www.linkedin.com/in/dobrinad About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the process of sponsoring a work visa from the employer's point of view.2. Learn the terms and conditions of hiring foreign talent.3. Analyze the cost, benefits, and common misconceptions of sponsoring a work visa.
3/9/2023 • 39 minutes, 8 seconds
Mental Health and the Americans with Disabilities Act with Janette Levey
In episode 85, Coffey talks with Janette Levey about the intersection between the Americans with Disabilities Act and mental health. They discuss employers' responsibilities under ADA; the definition of "disability"; what constitutes "essential functions" and "reasonable accommodation"; important guidelines when inquiring about conditions or disabilities; the importance of following up with employees about provided accommodations; the ADA coverage for mental health issues; special considerations regarding remote or hybrid work; and the differences between service and emotional support animals, and how to navigate around that request. And, of course, what Linda Richman can teach us about the interactive process.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for one recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Janette S. Levey, “The Employer’s Lawyer” has over 20 years of legal experience, more than 10 of which she has spent in Employment Law. It was during her tenure as sole in-house counsel for a mid-size staffing company headquartered in Central New Jersey, with operations all over the continental US, that she truly developed her passion for Employment Law.Janette operates under this core belief: It is possible, and it is in an employer’s best interest, to proactively solve workforce challenges before they become problems, before they result in lawsuits or steep fines caused by government audits.Janette works with employers on most employment law issues, to ensure that employers are in the best position possible to avoid litigation, audits, employee relations problems, and the attendant, often exorbitant costs. Janette authors the firm’s weekly blog, where you can read each week, in plain English (not legalese) about issues impacting employers today. Janette has written articles on many different employment law issues for many publications, including EEO Insight, Staffing Industry Review, Law, and Chief Legal Officer.Janette has served on the Workplace Violence Prevention Institute, a multidisciplinary task force dedicated to providing proactive, holistic solutions to employers serious about promoting workplace safety and preventing workplace violence.Janette currently serves as an Advisory Board Member for Child and Family Resources of Morris County, New Jersey.Janette has also spoken and trained on topics, such as Criminal Background Checks in the Hiring Process, Joint Employment, Severance Arrangements, Addressing and Preventing Employee Leave Abuse, Pre-Employment Screening among many, many others.Janette Levey can be reached at https://www.janetteleveylaw.com https://www.linkedin.com/in/janetteslevey https://twitter.com/JanetteSLevey About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Analyze the terms and responsibilities of leaders under the Americans with Disabilities Act2. Recognize the importance of employers investing in management training, creating a process, and documenting any occurrence3. Learn some guidelines to keep in mind when dealing with disabilities or mental health issues
3/2/2023 • 53 minutes, 7 seconds
What California's Labor Law Changes Might Predict for the Rest of the US with Michael Kalt
In episode 84, Coffey talks with Michael Kalt about the California labor law landscape and its influence on the rest of the US.They discuss the differences between California laws and the rest of the US; the California legislative cycle; what happened in 2022 that will roll out this year and how companies should prepare for it; bereavement leave; legal marijuana usage; paid sick leave; changes in pay equity; contraceptive policies; pay transparency; and what's on the agenda for 2023.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Michael Kalt is an employment lawyer and a partner at Wilson Turner Kosmo and helps employers and HR professionals stay compliant with an always-changing California legal landscape. He is also the Government Affairs Director for CalSHRM, helping to provide the much needed HR voice on pending legislation. In his spare time, Michael enjoys traveling, body boarding and attending heavy metal concerts.Michael Kalt can be reached at https://www.wilsonturnerkosmo.com https://www.linkedin.com/in/michaelkalt https://www.twitter.com/michaelkalt_lawAbout Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Recognize the main differences between the California labor law and the rest of the U.S. 2. Understand California’s influence on state and federal labor law.3. Analyze policies and strategies to ensure legal compliance.
2/23/2023 • 33 minutes, 1 second
Neuroscience's Impact on Leadership with Dr. Jason Jones
In episode 83, Coffey talks with Dr. Jason Jones about what behavioral neuroscience teaches us about leadership.They discuss the role and definition of an organizational psychologist; what leaders need to understand about behavioral neuroscience; the three key areas of the brain for decision-making and thought processing relevant in the workplace; three behavioral principles for leaders to practice daily; the importance of the three c's to build connection; coaching from a brain science perspective; effective ways to approach constructive feedback; the correlation between quiet quitting and the new generations perception of work; and why we should consider values and motives to identify leaders.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for .75 recertification credits. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr. Jason Jones equips leaders to energize, engage, and activate the best in themselves and their people. He is an organizational psychologist, keynote speaker, two-time best-selling author, and executive coach. Utilizing the latest in neuroscience research and gleaning from more than 100 years of motivation theory, Jason teaches leaders how to apply these proven principles to become more influential and persuasive. Dr. Jones is the founder and CEO of LeaderPath, a company dedicated to sharing evidence-based methods for enhancing performance in the workplace. He has been featured by Inc. Magazine, CBS, ABC, FOX, and PBS. His client list includes some of the world’s most recognized brands, including IBM, American Airlines, Porsche, OpenText, Boeing, AT&T, McKesson, Seagate Technology, and Ericsson to name just a few. He is the author of the two books, “Activator: Using Brain Science to Boost Motivation, Deepen Engagement, and Supercharge Performance” and “28 Days to a Motivated Team.” In his last corporate leadership role, Jason led executive education at AT&T where his team was responsible for developing more than 6000 leaders around the world and his team contributed to AT&T being awarded the #1 Learning Company in America by Chief Learning Office Magazine. On a personal note, Jason enjoys playing mediocre golf, working on cars with his teenage sons, and cooking with his daughter. He and his family reside in Dallas, Texas.Jason Jones can be reached at https://DrJasonJones.com https://www.linkedin.com/in/DrJasonJones1 https://www.Twitter.com/DrJasonJones https://www.instagram.com/drjjones https://www.DrJasonJones.com https://www.TheActivatorBook.com About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Learn the concept of behavioral neuroscience and its relevance to the workplace.2. Identify behavioral principles and practices important for leadership development.3. Discover which factors help to better identify potential leaders.
2/16/2023 • 50 minutes, 17 seconds
Successful Mergers & Acquisitions with Diane Gallo
In episode 82, Coffey talks with Diane Gallo about people considerations for successful mergers and acquisitions.They discuss the inevitable change of culture that comes with a merger or acquisition; questions leaders in the acquiring company should ask; the importance that leaders acknowledge change; when and how to communicate with teams during a merger or acquisition; conversations to help identify and preserve key talent; title and role management; and the importance of cultural due diligence from the acquiring company's point of view.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Diane Gallo currently consulting in Human Resources, Culture, Coaching, and Executive Search. Sheis the former SVP of HR for McKesson Specialty Health, a multi-billion-dollar business of McKessonCorporation servicing many constituents in the healthcare ecosystem. Prior to McKesson, Ms. Gallo ledhuman resources in multiple healthcare settings including delivery and physician practice management. In addition, she has worked in tech and financial services. Ms. Gallo brings Fortune 5 and start-up experiences leveraging experience and practicality to help scale for profitable growth. She prides herself on strategic business acumen.Her passion is talent management and growing individuals to grow companies. Ms. Gallo holds a BBA in Management from the University of Texas in Austin and a Master of Management Science from Houston Baptist University. She has attended executive development programs at the University of North Carolina, Wharton, and Cornell. She resides in Houston, Texas with her husband and two Vizslas.Diane Gallo can be reached at www.linkedin.com/in/dianegallo/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the importance of cultural due diligence for mergers and acquisitions.2. Learn processes and practices for effective communication with your team during a transition.3. Discover strategies for preserving key talent and integrating organizations.
2/9/2023 • 30 minutes, 44 seconds
The Importance of Storytelling for Leaders with Christina Harbridge
In episode 81, Coffey talks with Christina Harbridge about storytelling as a tool for leaders to create engaging communication. They discuss the importance of authentic storytelling; the role of physiology in storytelling; the correlation between soothing mechanisms and innate talent; why leaders should engage in meaningful conversations and how to prepare for them; and the purpose of storytelling in business.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Christina Harbridge is a behaviorist who trains and coaches individuals, teams and large groups to understand and leverage their own personal operating system when dealing with others who may or may not be rational. Christina’s early experience as founder and CEO of a debt collection agency that collected debt through unorthodox tactics (such as being nice) shaped her worldview on workplace communication. Employees focused their interactions on filling a person’s need to feel understood through emotionally literate tactics, rather than focusing on trying to collect a debt that may not even have been owed. This values-based tactic, reinforced by bonuses paid on thank-you notes received, reinvigorated the industry by resulting in collections three times higher than the industry average. The proof was in the wedding invitations.Christina has co-authored software, built and sold a successful finance industry company, practiced acrobatic swing dancing, participated as a NASA test subject and collaborated to design and weld several large-scale metal sculptures. She has served her community on the founding boards of The Bay Lights and Emerge America. Her story is covered in more detail in Simon Sinek’s book “Start With Why,” Mike Maddock’s “Plan D,” and Maria Ross’ “Empathy Edge.”She is the author of Swayed: How to Communicate for Impact, which reached number one on Amazon’s ‘Conflict’ category list.Christina Harbridge can be reached at:Book: https://www.allegoryinc.com/swayed/ LinkedIn: https://www.linkedin.com/in/christina-harbridge/ Twitter: https://twitter.com/charbridge Instagram: https://www.instagram.com/christinaharbridge/ Website: https://www.christinaharbridge.com About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the principles of storytelling and its importance for leaders2. Learn strategies to incorporate storytelling in the workplace 3. Develop a personal approach for a successful and meaningful storytelling technique
2/2/2023 • 43 minutes, 26 seconds
Confronting Underperformance with Randy Anderson
In episode 80, Coffey talks with Randy Anderson about confronting and managing underperformance. They discuss the spectrum of underperformance; managing underperformance; engagement and fulfillment in the workplace; how leaders can elevate employees; the importance of establishing job expectations early; which factors affect performance; the difference between skill and talent; the correlation between core values, inherent motivation, and aspirations with performance; and how to leaders also need to self-assess their abilities.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Randy Anderson is co-founder of E3 Professional Trainers…a training firm that provides workplace and life training for individuals, teams, and companies. His strategies are designed to help people become more engaged in their work, better equipped to do it, and feel empowered to live a more fulfilling and influential life.Before starting E3 in 2005, Randy spent 20 years in sales and management. Most of that time was spent in media sales, which gave him the opportunity to work with virtually every type of business and industry. It is from that experience that he draws the ideas and strategies to help his clients improve their performance in the workplace and to achieve their maximum potential in life.Randy was awarded the designation of Certified Speaking Professional in 2012. This is the highest earned designation given by the National Speakers Association, recognizing proven expertise in speaking eloquence, business enterprise, and professional ethics.Randy received his Bachelor of Science in Agricultural Communications from Texas Tech University in 1990. Since that time, he has participated in and completed numerous training courses including; Your Leadership Legacy (Ken Blanchard Co.),Changing the Picture (Ziglar Corp.), Ethics 101 (Cox Enterprises, Inc.), LifeNet Time Management Training (Life Net Inc.), Basic Selling Skills (AVI International), Top Selling (Ziglar Corp.), Professional Selling Skills (Learning International), System 21 Selling (Executive Decision Systems), and Fast Track Media Sales (Cox Media, Inc.). His most valuable experience has come through more than 25 years of on-the-job, real-world experience: 12 of which were spent managing others, and over 16 years running his own company.Randy Anderson can be reached at https://www.e3professionaltrainers.com https://www.linkedin.com/in/randyandersontrainer https://twitter.com/e3proftrainers https://www.facebook.com/E3ProfessionalTrainers/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Analyze the spectrum of underperformance 2. Identify factors that affect performance 3. Develop strategies to better asses the employee's values, motivators, and aspirations
1/26/2023 • 40 minutes, 52 seconds
Identifying High Potential Future Leaders with Deb Calvert
In episode 79, Coffey talks with Deb Calvert about improving succession planning to identify and prepare future leaders.They discuss the problems with the 9-box model for succession planning; the challenge of objectively measuring potential; the risk of developing and losing talent; how to improve the 9-box model; and effective ways to communicate succession planning to employees. Read more about Deb’s take on this topic at https://peoplefirstps.medium.com/behind-the-scenes-how-a-9-box-talent-review-model-may-hurt-you-professionally-9c4d113f05bd.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Deb Calvert, president of People First Productivity Solutions and founder of People First Leadership Academy, is an ICF-Certified Executive Coach and Certified Master of The Leadership Challenge®. Previously, Deb was an HR Director with a Fortune 500 company. She works with clients to build organizational effectiveness by developing leaders, improving team cohesiveness, and strengthening soft skills. Deb has been recognized as “One of the 65 Most Influential Women in Business” by Treeline.Deb Calvert can be reached at https://www.peoplefirstps.com https://www.linkedin.com/company/people-first-productivity-solutions https://www.facebook.com/PeopleFirstPS/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the 9-box model for succession planning.2. Discover tools to identify potential leaders objectively.3. Create a succession plan that is objective and transparent.
1/19/2023 • 38 minutes, 31 seconds
Advocacy Preview: Texas' 88th Legislative Session with Matt Abel & Tommy Simmons
In episode 78, Coffey talks with Matt Abel & Tommy Simmons about the 88th Texas Legislature’s possible impact on employers in Texas. They discuss the Texas Legislature’s calendar and the process of creating new laws; the Texas Association of Business’ role as the chief advocate for Texas businesses before the legislature; Tommy’s essential bill-tracking file and the role of the office of Aaron Demerson, the Texas Workforce Commissioner Representing Employers; the importance that employers be involved directly in advocating for a strong business environment in Texas; trends in proposed legislation including LGBT workplace rights, pay equity, prohibitions on inquiring into applicants’ previous salary, and preemption of local ordinances interfering in the employer-employee relationship; unemployment compensation chargeback appeals related to Covid; and TAB’s employment-related legislative priorities.Resources mentioned during this podcast:Texas Legislature Online (bill searches and status): https://capitol.texas.gov Identify who represents you in the Texas Legislature: https://wrm.capitol.texas.gov/homeTexas Guidebook for Employers; Especially for Texas Employers: https://efte.twc.texas.gov Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:William T. (Tommy) Simmons serves as legal counsel for Commissioner Aaron S. Demerson, the employer representative on the Texas Workforce Commission, where he advises the Commissioner on final-level unemployment and wage claim appeals, assists business groups with employment-related legislation, and counsels employers on Texas and federal employment laws. Mr. Simmons has served as legal advisor to the Commissioner representing employers since 1987 and has given over 2400 talks before employer groups. He authored the TWC book Especially for Texas Employers, is the assistant editor of the Employment Law Handbook of the Texas Association of Business, and produces mobile and web apps for employers. Recent awards from employer groups include the Texas Payroll Conference (Spirit of TPC - 2004, and Government Partner Award - 2008), the Texas Association of Business (Lifetime Friend of Employers Award - 2012), and in 2018, the National Foundation for Unemployment Compensation and Workers’ Compensation - UWC recognized Mr. Simmons with its J. Eldred Hill, Jr. Award for service to the employer community in the public policy arena.Tommy Simmons can be reached at tommy.simmons@twc.state.tx.us or (512) 463-2967.Matt Abel is the Vice President for Policy at the Texas Association of Business (TAB), Texas’ state chamber of commerce. He serves as the primary staff member for health care and employment relations issues at TAB. Prior to his current position, he was the Chief of Staff for Texas State Representative John Frullo. He has extensive experience of the legislative and regulatory process. Matt can be reached at mabel@txbiz.org or (512) 656-4458. The Texas Association of Business can be found at https://txbiz.org. About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Understand the process of creating new laws in Texas.
Utilize key resources to identify and track bills relevant to Texas businesses.
Recognize key employment-related issues before the Texas legislature.
1/12/2023 • 43 minutes, 40 seconds
2023 HR Resolution: Pay Your Employees Correctly with Patrick Richter
In episode 77, Coffey talks with Patrick Richter about paying your employees fairly and legally.They discuss significant changes in employment in the past three years; common mistakes employers make when it comes to exempt vs. non-exempt employees; the Hewitt v. Helix Fair Labor Standards Act case and other overtime pay regulations; the impact of non-delegation cases and challenges to the Chevron doctrine; likely changes to the independent contractor test; the potential penalties if an employer loses an FLSA case; and the importance of staying abreast of regulatory and legal decisions impacting how employees are classified and paid.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Patrick Richter is a partner at the Austin law firm Rigby Slack. He is board certified by the Texas Board of Legal Specialization in Labor & Employment Law, and he represents employers nationally in all types of employment disputes, including class and collective actions. He has handled litigation before local, state, and federal administrative agencies and courts. His counseling and litigation experience includes matters concerning Title VII; the Texas Labor Code; the Americans with Disabilities Act; Age Discrimination in Employment Act; Family and Medical Leave Act; Fair Labor Standards Act; Worker Adjustment and Retraining Notification Act; and the Occupational Safety and Health Act.Patrick also has considerable experience with matters before the National Labor Relations Board and in assisting clients with union avoidance.He has significant litigation experience involving federal and state employment and labor statutes, intellectual property and trade secrets, covenants not to compete, stock option agreements, employment contracts, and wrongful discharge claims.Patrick Richter can be reached at https://www.rigbyslack.com https://www.linkedin.com/in/pat-richter-986b19 About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Explore the shift in employment conditions for the past three years 2. Define what constructs different type of employees, their benefits, and regulations3. Create better practices to analyze employee classification according to their job description
1/5/2023 • 34 minutes, 27 seconds
2023 HR Resolution: Don't Get Sued! with Chris Antone
In episode 76, Coffey talks with Christopher Antone about preventing employment-related litigation.They discuss management's obligation to preserve a positive work relationship with employees; "wrongful hiring" as a result of a rushed hiring process; the importance of engaging in performance conversations regularly; how to set expectations during the orientation period; retraining, coaching, and counseling as alternatives to immediate disciplinary action; the key to reducing the risk of litigation when terminating an employee; the definition of illegal retaliation; and the one thing leaders need to do in 2023 to avoid litigation.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for .75 recertification credits. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Chris Antone is an award-winning speaker in human resources law matters. The HR Southwest Conference inducted Chris into its Speaker Hall of Fame in recognition of his extensive high marks for his employment law presentations. After only representing corporations in employment law matters for over 40 years, Chris now exclusively represents individuals. Chris represents CEOs, Chief Human Resources Officers, all other levels of management, physicians, financial advisors, salespersons, and all employees in employment law matters.Christopher Antone can be reached at kilgorelaw.com, cca@kilgorelaw.com, or by telephone at (214) 379-0832.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:1. Implement hiring and onboarding strategies to ensure clear work expectations.2. Differentiate appropriate actions in response to performance or behavior issues. 3. Follow simple practices to increase engagement and lessen risk of litigation.
12/29/2022 • 50 minutes, 46 seconds
2023 HR Resolution: Create a Culture Where People Thrive with Tony Bridwell
In episode 75, Coffey talks with Tony Bridwell about understanding culture from a perspective of storytelling to create a positive place to work.They discuss the most simple definition of culture; the do/get principal; how culture is constantly evolving; how organizational habit reflects culture; the importance of storytelling in defining and communicating culture; three questions to assess a company's organizational culture; the correlation between expectations and accountability; the importance of followership in leaders; cultural scalability and how leaders need be consistent in behavior at all levels of the organization; and the challenge of "corporate unforgiveness" in organizational culture.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for one recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Tony Bridwell is the bestselling author of six books and a multi-award-winning Human Resource Executive, speaker, coach, and consultant. Currently, he is the Chief Talent Officer for The Encompass Group, a Workplace Transformation Consulting Company. Most recently, Tony was the Chief People Officer of Ryan, LLC. Tony has been on a mission to develop people to their fullest potential as a frequent guest lecturer at leading universities and as a consultant and coach to multinational organizations in 44 countries. In his spare time, he is navigating his Doctorate in Leadership. He also dedicates his time to serving on the board of directors for Southwest Transplant Alliance. Tony is a living organ donor and as such his work with Southwest Transplant holds a special meaning as its purpose is to save lives through organ and tissue donation and transplantation.Married 31 years to his bride Dee, they have three grown children and call Dallas, Texas home with their two rescue dogs.Tony Bridwell can be reached at https://tonybridwell.com/ https://www.linkedin.com/in/tonybridwell About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand organizational culture and how it develops within a company.2. Utilize tools to assess company culture.3. Learn strategies to measure progress in cultural development.
12/22/2022 • 57 minutes, 2 seconds
2023 HR Resolution: Ask For What You Need with Suzanne Lucas
In episode 74, Coffey talks with Suzanne Lucas about the evolution of HR through the last three years and how to ask for what it needs in 2023.They discuss how the past three years, facing the pandemic and now a recession, have affected HR roles; the current influence of finance in HR; the correlation between transactional and strategic HR; how to build a business case for increasing HR investment; the importance of understanding the company in order to help it; the myths of quiet quitting and leadership; and how HR should advocate for themselves in 2023.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Suzanne Lucas spent 10 years in corporate HR where she hired, fired, managed the numbers, and double-checked with the lawyers. She left the corporate world to advise people and companies on how to have the best Human Resources departments possible. Suzanne integrates best practices with innovative ideas and humor, including using improv comedy as a tool for leadership development.Suzanne’s writings have been published at CBS News, Inc. Magazine, Reader’s Digest, and many other sites. She’s been named a top influencer in HR. You can read her archives at EvilHRLady.org or check out her Tedx Talk: Forget Talent and Get to Work.Suzanne Lucas can be reached at http://evilhrlady.org https://www.linkedin.com/in/suzannemlucas/ https://twitter.com/RealEvilHRLady https://www.facebook.com/groups/evilhrlady https://www.instagram.com/improvyourhr About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand how HR has evolved through the years and what to expect coming in 20232. Learn the differences between transactional and strategic HR3. Discover ways to build a business case for HR investment
12/15/2022 • 47 minutes, 50 seconds
2023 HR Resolution: Plan for the Next Generation of Leaders with Lisa Blanton
In episode 73, Coffey talks with Lisa Blanton about succession and career development planning for organizations of all sizes. They discuss the importance of long-term leadership planning to ensure successful transitions; what a succession plan looks like; why building a plan around the organization instead of building around roles is beneficial for the company long-term; how to identify talent within the company, and the return of investment of training and developing it; assessing soft and hard skills in potential leaders; and which metrics to keep in mind when investing in developing talent.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for .75 hour recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:After working for eight entrepreneurial companies in leadership roles of CFO, COO, and CHRO, LisaBlanton started her own business guiding organizations to "be the company where everyone wants to work because of the leadership, culture, and contribution to the world. She holds an MBA in Organizational Studies as well as four other Human Resource-related certifications and is known to pull out her tap shoes during sessions. Lisa is an active volunteer in the HR Profession including currently the Co-Director of the Leadership Development Initiative for Texas SHRM and being on the Austin SHRM board of directors for six years including President in 2020. Fun fact: in 2019, Lisa and her father authored a memoir of their adventures that inspires hope through determination and forgiveness called Raising Father.Lisa Blanton can be reached at https://austinalliancegroup.com/ https://www.linkedin.com/in/lisa-b-4203564/ https://www.facebook.com/GoToAAG About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative has been named the Texas Association of Business’ small business of the year and is accredited by the Professional Background Screening Association. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Learn strategies for succession planning 2. Discover how to identify talent and develop it for long-term leadership roles3. Learn different metrics to measure successful career development
12/8/2022 • 54 minutes, 24 seconds
2023 HR Resolution: Make Time for Strategy with Richard Medcalf
In episode 72, Coffey kicks off a year-end series of conversations on New Year’s resolutions for people leaders. This week, he talks with Richard Medcalf about making time for strategic thinking throughout 2023.They discuss the difference between tactics and strategy; the challenges leaders face in setting aside time to think about strategy; Richard’s #1 key performance indicator for leaders; Richard’s simplified definition of strategy; the importance of “the project no one is asking for”; and how to address the four issues leaders face in making time for strategy: tactics, influence, mindset, and environment.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Richard Medcalf describes himself as "what you get if you were to put a McKinsey consultant, a slightly unorthodox pastor and an entrepreneur into a blender". He is the founder of Xquadrant and a trusted advisor to exceptional CEOs and entrepreneurs, and their leadership teams.Information about his latest book, Making Time for Strategy, can be found at https://MakingTimeForStrategy.com. Richard Medcalf can be reached at https://xquadrant.com/ https://www.linkedin.com/in/richardmedcalf About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Define strategic thinking.
Address the four issues leaders face in making time for strategy.
Effectively plan strategic-thinking sessions.
12/1/2022 • 45 minutes, 13 seconds
Life in the Leadership Lane: Mike Coffey on Earned Admiration
In episode 71, Bruce Waller interviews Coffey on Bruce’s podcast, Life in the Leadership Lane. They talk about Coffey’s early career; the value of failure; understanding what is within our control; the value of mentors; the ingredients of success; second chance hiring; the importance of organizational values; the importance of being involved in professional associations; the value of surrounding yourself with people who cover your deficits; and the importance of making an impact on others.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest Host:Bruce Waller is the Vice President of Corporate Relocation for Armstrong Relocation and Companies in Dallas, Texas. Bruce has enjoyed many roles in relocation from operations to general management for over 25 years, and currently arranges services for organizations that need to relocate talent across the US and abroad. Bruce is a former President and Chairman of the Board for DallasHR, the 3rd largest SHRM chapter in the US and currently serves as a Director of Leadership Development for Texas SHRM State Council. Bruce is certified by both HRCI (Human Resources Certification Institute) with a PHR, and SHRM (Society of Human Resource Management) with a SHRM-CP. You can see Bruce’s fine work at:https://www.youtube.com/@BruceWallerExperiencehttps://podcasts.apple.com/us/podcast/life-in-the-leadership-lane/id1513613865https://a.co/d/bcjEyik About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Understand the three important ingredients for professional and personal success.
Hire based on alignment with organizational values.
Build an organization with diverse skill sets.
11/24/2022 • 57 minutes, 52 seconds
What Business Leaders Need to Know About Psychedelics with Matt Zemon
In episode 70, Coffey talks with Matt Zemon about the workplace implications of the use of ketamine and other psychedelics.They discuss the therapeutic use of ketamine; ongoing research on psychedelics’ effect on well being; what employers should understand about ketamine and other psychedelics; what ketamine therapy entails; and the future of psychedelics as therapeutic tools.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Matt Zemon is the CEO and Co-Founder of HAPPŸŸ, a mental wellness company that specializes in psychedelic-assisted ketamine therapy along with digital therapeutics that promote life-transforming outcomes.As an entrepreneur in the wellbeing sector, Matt was the co-founder and Chief Strategy Officer of Psychable, an online community connecting people who would like to explore the healing power of psychedelics with a network of practitioners and psychedelic-based treatments, and the co-founder of Take2Minutes, a nonprofit dedicated to helping individuals improve their mental health and wellbeing.Prior to focusing on wellbeing, Matt had two other successful exits.Matt is the author of Psychedelics for Everyone: A Beginner’s Guide to these Powerful Medicines for Anxiety, Depression, Addiction, PTSD, and Expanding Consciousness and received his Master of Science in Psychology and Neuroscience of Mental Health with honors from King’s College London.Matt Zemon can be reached at https://www.mattzemon.com/goodmorninghr https://www.linkedin.com/in/mattzemon/ https://www.instagram.com/matt.zemon About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the legal therapeutic use of ketamine.2. Evaluate company policies with regard to psychedelic drugs.3. Prepare for increased legal and illegal use of psychedelic drugs by employees.
11/17/2022 • 44 minutes, 55 seconds
Employment-Based Immigration with Kevin Lashus
In episode 69, Coffey talks with Kevin Lashus about employment-based immigration.They discuss the relationship between education-based immigration and employment-based immigration; the most common types of employment-related visas; US annual limitations on work visas and the political reasons those limits haven’t increased since 1990; immigration’s impact on wages; how prevailing wages are determined; regulatory requirements and enforcement efforts in place to protect foreign talent from mistreatment; the effect of current labor shortages on businesses; how the evolution from employment-related visas to permanent residency to citizenship incentivizes immigrants to be good employees and good neighbors; how employment layoffs affect visa holders; the Biden Administration’s immigration priorities, including DACA and staffing at agencies supporting immigration activities; union opposition to employment-based visas; and how the pandemic may have accelerated offshoring of white-collar jobs.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Kevin Lashus is a Partner with the Austin office with Fisher Broyles. He is Board Certified in Immigration and Nationality Law by the Texas Board of Legal Specialization. Mr. Lashus is a graduate of Stanford University and The University of Texas School of Law. He has served as an Adjunct Professor at the University of Texas School of Law teaching a Spring seminar on “Emerging Issues in National Security Law”. Mr. Lashus was an Assistant Attorney General for the State of Texas under then Attorney General John Cornyn. He then moved on to the U.S. Department of Justice in 2002, and, in 2003, became Assistant Chief Counsel with the Department of Homeland Security, Immigration and Customs Enforcement, where he remained until 2007 in its San Francisco office and, most recently, its Minneapolis/Saint Paul office—advising special agents during national security investigations, criminal immigration prosecutions, and worksite enforcement actions. Mr. Lashus was a member of the National Security Team.Kevin Lashus can be reached at http://www.fisherbroyels.com/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the most common types of employment-based visas.2. Understand employers’ responsibilities when utilizing immigrant workers. 3. Implement strategies to offer legal and beneficial opportunities to foreign talent.
11/10/2022 • 41 minutes, 2 seconds
Employee-Driven Philanthropy with Shannon Duvall
In episode 68, Coffey talks with Shannon Duvall about the performance and cultural benefits of encouraging employees to pursue their philanthropic passions.They discuss employee's increasing interest in giving back to the community; aligning philanthropic activities to the organization's culture; different strategies to measure employee engagement and participation; how to respond and navigate around social justice movements; and how younger generations are searching for work opportunities that allow them to be more involved in their communities.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Shannon has over 15 years of experience managing and scaling HR operations, with a focus ondeveloping the long-term strategic vision of CTM's culture and employee experience. Under her tenure, the company has consecutively been named to Inc.'s Best Places to Work, as well as Best Place to Work by Baltimore Business Journal. She holds a MS in Human Resources Management.Shannon Duvall can be reached at https://www.CallTrackingMetrics.com https://www.linkedin.com/in/shannon-duvall-2253b287 About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand why employees are moving towards volunteering and altruism2. Discover the benefits of investing time and resources to charities and philanthropic activities3. Learn strategies to measure employee engagement
11/3/2022 • 35 minutes
Unions are Cool Again with Jon Hyman
In episode 67, Coffey talks with Jon Hyman about the reinvigorated union movement in the US.They discuss the main factors causing a renewed focus on unionization; how Gen-Z has been energized to pursue safe and fair workplace environments; the signs that employees are ready to unionize; the best way that employers can avoid unionization; actions employers should take when faced with an organization effort; and limits of employers and organizers during a union campaign.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for .75 hour recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Jon Hyman, chair of the Employment and Labor Practice Group and co-chair of the Craft BeerPractice Group at Wickens Herzer Panza, in Avon, Ohio, where he is a shareholder and sits on the Board of Directors. Jon applies his 25 years of experience as a management-side employment lawyer to provide businesses with proactive solutions to solve their workforce problems and reactive solutions when they find themselves litigating against an employee or group of employees. Jon is also the author of the award winning Ohio Employer Law Blog, which he updates daily.Jon Hyman can be reached at www.ohioemployerlawblog.com www.wickenslaw.com http://www.linkedin.com/in/jonathanhyman https://twitter.com/jonhyman http://www.facebook.com/ohio.employer.law.blog http://instagram.com/jonhyman About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the social context of the rise in unionization2. Address the expectations of the current workforce3. Implement strategies to react to unions successfully
10/27/2022 • 49 minutes, 55 seconds
Respecting Individuality and Building a Community with Dr. Whitnee Boyd
In episode 66, Coffey talks with Dr. Whitnee Boyd about the power of identity and sense of belonging in the workplace.They discuss the differences between organizational culture and community; the role of identity in the workplace; how diversity and inclusion lead to a sense of belonging; the correlation between building a community and increasing productivity; how leaders can empower employees to be proactive and engaging; how to engage remote teams; training leaders how to start insightful conversations with employees; and how employers can help first-generation professionals to acclimate to the workforce.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for .75 hour recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr. Whitnee Boyd is a native Arkansan. She currently works for the Office of the Chancellor at TCUand serves as an adjunct faculty member in the honors college. Her work focuses on building and managing internal and external partnerships, researching first-generation college students and identity development, and serving as the divisional lead for diversity, equity, and inclusion. Whitnee enjoys and values family, faith and fellowship. She has an entrepreneurial spirit and is a creative at heart. She has space to create through operating her own consultancy firm, Doc B. Empowers, and her newly formed podcast, This World Is Ours, focused on the global experiences of Black women across the world. She is committed to community and serves across the city of Fort Worth in numerous capacities including boards, task forces, and most importantly to her alongside community members committed to creating a more inclusive and just city. She was named to Fort Worth's 40 Under 40 list this year. She hopes that with each encounter each of us can empower others along the way.Dr. Whitnee Boyd can be reached athttps://www.docbempowers.com https://www.linkedin.com/in/whitneeboyd Business IG @docbempowersPodcast IG @worldisourspodcast About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the relationship between diversity, inclusion, and identity.2. Take steps to build community in the workplace.3. Implement strategies to empower, engage and connect with employees.
10/20/2022 • 45 minutes, 18 seconds
OnlyFans and Other Off-Duty Conduct with David Miklas
In episode 65, Coffey talks with David Miklas about employers’ concerns about employees’ off-duty conduct.They discuss first amendment protections; protected concerted activity; addressing an employee’s Only Fans, social media, or other content that may “distract” coworkers; employer concerns with moonlighting; competing rights in the workplace; employee arrests; due process rights; the importance of clear employment policies; and employers’ interest in protecting the company's reputation.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:David Miklas owns a Labor & Employment law firm and for 23 years he has practiced all types of labor and employment law exclusively representing Florida employers.He has written hundreds of employment law articles, is the co-author for the premier legal textbook used by lawyers for Florida employment law, is a frequent employment law presenter and is a nationally recognized speaker and an invited guest lecturer addressing employment law and human resource issues with over thirty universities, including Harvard.Mr. Miklas graduated from the University of Florida College of LawDavid Miklas can be reached athttps://www.miklasemploymentlaw.com/ https://www.linkedin.com/in/david-miklas-301861121 About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the differences public and private-sector employees’ rights.2. Understand the National Labor Relations Act’s impact on employer responses to off-duty conduct.3. Develop practical policies covering employees’ off-duty conduct
10/13/2022 • 44 minutes, 52 seconds
Remote Workplace Policies with Mary Ann Fulgium
In episode 64, Coffey talks with Mary Ann Fulgium about the legal and cultural implications of remote work.They discuss the value of collaboration and how it affects remote work environments; why employers are opting for hybrid work; what "hot desking" means; how recruiters are finding remote work a big condition for prospective employees; how remote work adjusts to exempt and non-exempt employees; the importance of measuring productivity and performance; location restrictions and general policies for remote workers; and what employers can do to maintain work culture in remote environmentsGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Mary Ann Fulgium is a senior Human Resources consultant with the Whitney Smith Company where she has worked the past 15 years. The Whitney Smith Company (recently acquired by Higginbotham) is an HR consulting firm located in downtown Fort Worth and has been in business over 30 years. Through her years with The Whitney Smith Company, Mary Ann has worked with clients of all sizes and from all industries assisting in all types of HR issues and needs. Prior to working for The Whitney Smith Company Mary Ann's HR experience included both public and private sectors. She has worked in local government, manufacturing and healthcare. She has her SPHR and SHRM-SCP certifications and is licensed by the state of Texas as a private investigator.Mary Ann Fulgium can be reached at: www.whitneysmithco.com About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the benefits and cultural struggles of remote work2. Learn policies and restrictions of remote and hybrid work3. Discover the best way for leaders to ensure a positive remote work culture
10/6/2022 • 37 minutes, 8 seconds
Workplace Bullies and Abrasive Leaders with Catherine Mattice
In episode 63, Coffey talks with Catherine Mattice about bullying and turning "toxic" management into successful leadership.They discuss the definition of a toxic work environment; the legal difference between bullying and harassment; different types of bullying behaviors; the importance of self-awareness and perception for leaders; how leaders can identify "fight or flight" behaviors in their employees to readjust accordingly; how certain work cultures accidentally encourage bullying; and how organizations can move away from bullying to build thriving environments.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:The founder of Civility Partners, Catherine Mattice, MA, SPHR, SHRM-SCP, is a Strategic HR Consultant who assists organizations in building positive cultures through HR practices. Catherine is a widely recognized thought-leader, and she is passionate about employers’ responsibility to create the opportunity and environment for employees to thrive - it shows in her sheer number of conferences and publications. She has appeared on/in NPR, CNN, USA Today, Time.com and more as an expert, she has published articles in a wide variety of venues, and was a regular contributor to Forbes.com. Catherine’s award-winning first book, BACK OFF! Your Kick-Ass Guide to Ending Bullying at Work, was hailed by international leadership-guru, Ken Blanchard, as, “the most comprehensive and valuable handbook on the topic.” She’s since written two more books, and is a LinkedIn Learning course author.Catherine Mattice can be reached at https://www.civilitypartners.com/ https://www.linkedin.com/in/catherinemattice/ https://twitter.com/catmattice https://www.facebook.com/CivilityPartners/ https://www.instagram.com/civilitypartners About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Learn the legal distinctions between bullying and harassment.2. Understanding bullying behaviors.3. Discovering best practices for organizations to fix bullying work environments.
9/29/2022 • 40 minutes, 51 seconds
Effective New Hire Orientations with Catherine Clifton
In episode 62, Coffey talks with Catherine Clifton about the link between new-hire orientation and employee engagement and retention. They discuss the importance of the new-hire orientation; the role of HR during the onboarding process; adapting orientation to the organization; involvement and training of leaders in performance management; which issues are essential to discuss in new hire orientations; and how to navigate onboarding for remote work environments. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Catherine has more than 20 years of experience specializing in employment law in Texas. She worked with multiple local governmental entities as an employment law attorney and also served as a legal advisor for public safety. She spent several years as an administrative services director, where she was responsible for Human Resources, Risk Management, and Payroll. She has advised clients on recruitment, selection, discipline, wage and hour, policies, and grievance matters, including federal and state laws related to labor and employment. Catherine also has experience with general municipal law, utility matters, public information, open meetings, and general governance matters. Catherine is a graduate of Southwestern University, obtained her JD from Texas Tech University. She is certified as a Senior Professional in Human Resources (SPHR). She joined Ross | Gannaway | Clifton, PLLC in 2022. Catherine Clifton can be reached at www.RossGannaway.law https://www.linkedin.com/company/rossgannawayclifton/ About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the legal and practical reasons new-hire orientation is important. 2. Include key content in the new-hire orientation. 3. Design engaging new-hire orientation programs.
9/22/2022 • 38 minutes, 44 seconds
Quiet Quitting: Improving Employee Engagement and Retention with Brandon Jordan
In episode 61, Coffey talks with Brandon Jordan about the "quiet quitting" phenomenon; employee experience; using behavioral assessments to improve new-hire fit; hiring with long-term retention in mind; and improving employee engagement. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a professional development credit and if you’re an HRCI-certified professional, this episode is good for half an hour of Business and Ethics recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest: Brandon is the founder of Workforce Lifecycle Analytics (WLA), a firm that partners with clients to grow their business through their people focusing on talent management and organization development initiatives and programs. WLA helps business and HR leaders 1) build their organization through hiring the right people, 2) provide sustained employee development for the workforce, 3) and build better, high performing organizations through employee listening strategies. Prior to Workforce Lifecycle Analytics, Brandon worked with Willis Towers Watson, IBM, Kenexa, and Batrus Hollweg Intl. Brandon has a BA in Psychology from the University of North Texas and an MA in Industrial & Organizational Psychology from the University of Tulsa. You can hear more from Brandon Jordan and a number of other speakers at Fort Worth HR’s 13th annual The Strategic Mindset conference on September 23rd. Register today at https://fwhr.org.Brandon Jordan can be reached at https://www.WorkforceLifecycle.com https://www.linkedin.com/in/brandonjordantalent/ https://www.linkedin.com/company/workforce-lifecycle-analytics/about/ https://twitter.com/WLAnalytics https://www.facebook.com/workforcelifecycle/ https://www.instagram.com/wlanalytics About Mike Coffey: Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant. In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business. Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies. Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year. Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council. Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP). Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives: 1. Understanding the concept of employee engagement. 2. Understanding how the recruitment and selection process impacts retention. 3. Implementing practical tools to improve employee engagement.
9/15/2022 • 48 minutes, 15 seconds
Building Great Teams Through Communication That Connects with Ashley Smalley
In episode 60, Coffey talks with Ashley Smalley about leading with authenticity to create teams that connect. They discuss what it means for leaders to be connected to their teams; the difference between the means of communication and the way leaders communicate; the importance of authenticity in building relationships; avoiding transactional communication styles; communication challenges in remote work environments; the skills leaders can practice to develop successful connection; how to address difficult conversations with genuineness; and why leaders shouldn't adopt a "one-size-fits-all" approach to quickly fix miscommunication.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a professional development credit and if you’re an HRCI-certified professional, this episode is good for half an hour of Business and Ethics recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Ashley Smalley is a certified Professional in Human Resources (PHR) with over a decade of experience in the field. She has trained employees and supervisors on topics such as unity in the workplace, communication, leadership, employment law compliance, and more. Ashley is also the Family Enrichment Coordinator for First Baptist Church in Bridgeport, Texas, where she leads the women’s and marriage ministry teams, and oversees the senior adult ministry. Her focus there is building new leaders in the church so that ministry can be multiplied. In 2022, Smalley Consulting was founded to formally blend her HR experience and her love for people into a business and ministry hybrid focused on building unity one team at a time so that people enjoy their work and do it better.Ashley speaks across the nation at churches, businesses, schools, and service organizations helping them to build soft skills and increase unity on their teams.You can hear more from Ashley Smalley and a number of other speakers at Fort Worth HR’s 13th annual The Strategic Mindset conference on September 23rd. Register today at https://fwhr.org. Ashley Smalley can be reached at https://www.smalleyconsulting.com https://www.linkedin.com/in/ashley-smalley-1362bb175/ https://www.facebook.com/ashley.smalley.37 About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Learn the difference between modes and methods of communication.2. Understand the long-term impact of genuine connections in the workplace3. Discover techniques leaders can develop to build and repair team communication.
9/8/2022 • 29 minutes, 31 seconds
Spreadsheets & Soft Skills: The Relationship Between HR and Finance with Ashley Taylor
In episode 59, Coffey talks with CPA Ashley Taylor about corporate finance and its relationship to human resources.They discuss the difference between Accounting and Finance; how the financial function serves the organization; how HR and Accounting can partner to improve employee retention, compliance, and the organization’s bottom line; delivering customer service with shared goals in mind; how cooperation builds credibility within the organization; the debate as to where payroll belongs in the organization; the importance of internal controls; compliance and regulatory concerns with remote work; the impact of ongoing interdepartmental cooperation and communication on eventual audits; the importance of documentation supporting financial and HR decisions; the impact of communication on salary management; and responding to wage inflation pressures.You can hear more from Ashley Taylor and a number of other speakers at Fort Worth HR's 13th annual The Strategic Mindset conference on September 23rd. Register today at https://fwhr.org. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Ashley Taylor is a CPA, people developer, VP, mother of 3, yoga teacher, volunteer, serial class taker and reader. She is also an Enneagram One (perfectionist) who, through 25 years of experience has the technical skills, personality development and sense of humor combo to help you do the right thing, get results, build up others, and receive personal benefit.Ashley Taylor can be reached at http://www.linkedin.com/in/ashleyfaithtaylorcpa About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the role of the Accounting and Finance functions.2. Understand the importance of interdepartmental communication and cooperation.3. Work with the accounting/finance function to improve internal controls and compliance.
9/1/2022 • 34 minutes, 42 seconds
You Keep Using That Word: HR Terms People Get Wrong, Part 1 with Jimmy Taylor
In episode 58, Coffey talks with Jimmy Taylor about frequently misused HR terminology and leadership development.They discuss Texas SHRM and its mission to help individuals transform their careers and the importance of being involved in local SHRM chapters. They discuss often misused employment terms, including right-to-work, at-will employment, insubordination, and Jimmy’s favorite: retaliation. They also discuss the misuse of performance improvement plans; return to work vs. return to office; performance review and feedback; and retiring the term "manager".Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Jimmy brings more than 20 years of business and HR leadership to DallasHR and the HR Southwest Conference. As Executive Director, Jimmy is responsible for leading strategic initiatives and overseeing the operations of the organization in the mission to advance and connect the regional HR community.Jimmy Taylor can be reached at https://www.dallashr.org/https://www.linkedin.com/in/jimmy-taylor-sphr-25b230/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the importance of building professional networks through local HR associations.2. Demonstrate management techniques that build employee engagement.3. Use language that strengthens, rather than weakens, workplace culture.
8/25/2022 • 39 minutes, 8 seconds
Resetting the Clock: Practical Employee Relations with Michael J. Mirarchi
In episode 57, Coffey talks with Michael J. Mirarchi about training leaders to avoid employment litigation rather than simply training for compliance.They discuss the difference between defending against employment litigation and avoiding employment litigation; the importance of teaching leaders what they should focus on instead of what they should avoid; the key components of "good faith efforts" of legal compliance; how using scripts for sensitive employment relations issues helps keep leaders out of trouble; the difference between empathy and sympathy; the best way to handle employment terminations; how to communicate and provide feedback to candidates who aren't hired; how to handle insubordination in the workplace; and why employment at will should never be used in termination conversations. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free.Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed an innovative program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,285 times to more than 32,000 leaders at employer facilities across North America.In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery.In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences.Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.Michael J. Mirarchi can be reached at www.resetclock.com https://www.linkedin.com/company/reset-the-clock https://www.facebook.com/mirarchimanagementgroup About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Train leaders to focus on the three focus areas when managing employees.2. Change leaders’ mindset from legal compliance to litigation avoidance.3. Plan leadership-employee conversations to achieve desired outcomes.
8/18/2022 • 37 minutes, 7 seconds
Economic and Labor Market Trends with Richard Froeschle
In episode 56, Coffey talks with Richard Froeschle about unraveling the workforce and economic market trends in Texas.They discuss the "COVID-based recession" affecting the Texas economy; its correlation to inflation and the labor market; the effect of stimulus spending on the labor force participation; how the born-digital generation defines "work" and their new expectations; the Texas labor shortage outlook; what "capacity" means in terms of economy; how economists try to identify skills that meet the evolving labor market; the effect of inflation in current wages; the reasons why people are leaving jobs beyond compensation; and what can we expect from remote and flexible work environments in the future.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Mr. Froeschle is a labor market economist and a highly regarded speaker on a wide array of topics relating to the Texas economy, regional labor markets, and workforce and education programs. He is the Senior Labor Market Economist for Texas State Technical College and the former Director of the Labor Market and Career Information department of the Texas Workforce Commission. Prior to his work with Texas State government, Mr. Froeschle conducted in-service training with the National Labor Market Information Training Institute at the University of North Texas in the areas of strategic planning and regional economic analysis for state and federal employment and training programs. Mr. Froeschle has a Bachelor’s degree in Economics from the University of Texas at Austin and a Master’s degree in Manpower and Industrial Relations from the University of North Texas, where he also taught microeconomics, regional labor market analysis, and workforce strategic planning. His writings include the books How Many is Enough? A Practitioners Guide to Occupational Targeting and Supply/Demand Analysis (forthcoming), Where the Jobs Are, Working Texas Style, An Atmosphere of Enterprise, and a dozen monographs including Life After COVID: Economic & Job Market Phenomena to Ponder Postpandemic, Targeting Your Labor Market, Getting Down to Business, and The Texas Economy: An Age of Global Economic Opportunity. His many essays and briefs are focused on the application of labor market and career information in education policy, workforce planning and economic development. His most recent research has centered on the use of skills to understand regional labor market dynamics and career progression and includes three reports, The Future is Ahead of You: Navigating Your Way to Career Success, Everyone Starts Somewhere: Career Pathways in the Heart of Texas, and On the Move! Exploring the Concepts of Career Progressions and Career Lattices for Central Texas Workers. Mr. Froeschle has made presentations at over 540 conference events over the past twenty-five years on a variety of labor market topics. His professional specialties and interests are in the fields of regional economic analysis, labor market dynamics, skill and job analysis, and the development and interpretation of labor market information; all of which have occupied his career for the past 41 yearsRichard Froeschle can be reached at https://www.linkedin.com/in/richard-froeschle-01a87b13/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Understand the COVID-based recession and its effect on the labor market.2. Identify the impact of migration on Texas economy and workforce.3. Learn what new generations expect and look for in a job.
8/11/2022 • 37 minutes, 29 seconds
Strategies for Dealing with Uncertainty with Andrew Bartlow
In episode 55, Coffey talks with Andrew Bartlow about "the perfect storm" hitting HR for the last few years and how to navigate it. They discuss the importance of creating a simple but efficient HR plan that aligns with the company; essential considerations for developing goals; how to deal with uncertainty and stay focused; what HR in traditional companies can learn from start-ups; the future of remote and hybrid work; the correlation between compensation and inflation; and how to prepare in case of recession.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Andrew Bartlow has 25 years of Human Resources and Talent Management experience at organizations across a wide spectrum of sizes, maturity stages, and industries.He is the co-author of “Scaling for Success: People Priorities for High Growth Organizations,” has a master’s degree from the top program in his field, and has been CECP, SPHR, Six Sigma, and executive coaching certified.Andrew leads Series B Consulting, which helps businesses to articulate their people strategy and accelerate their growth, while navigating rapid change. He also founded the People Leader Accelerator, which is the preeminent development program for startup HR leaders.He’s worked with clients like Masterclass and many others to help them overcome obstacles in a hyper growth phase.Andrew Bartlow can be reached at https://www.linkedin.com/in/bartlow/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Align HR strategy with the organizations’ strategy.2. Implement people practices that anticipate future labor market trends.3. Design total rewards programs that reflect economic realities.
8/4/2022 • 37 minutes, 1 second
Managing People in the Hospitality Industry with Lauren Pearce
In episode 54, Coffey talks with Lauren Pearce about the unique world of hospitality talent management. They discuss post-pandemic people management in the hospitality industry; how operations, recruitment, and retention were affected by COVID; how a shift in management style helped create a better work environment; training strategies that have improved attraction and development of talent; successfully involving managers and leaders in the recruiting process; and why leaders can benefit from being part of their local SHRM chapters.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Lauren is a 2011 graduate of Texas A&M University's Human Resource Development program with over ten years of HR experience in various industries ranging from non-profits to manufacturing. She has earned her PHR, SHRM-CP, and is the Past President of Brazos Valley SHRM. Currently, Lauren serves on the Executive Committee as the Director of HR at the Texas A&M Hotel and Conference Center. Lauren and her husband, Jeff, have a firecracker 16-month old girl, Kaci, and two mischievous dogs that contribute to the constant chaos they are blessed to call home. When not spending time with family or work, Lauren enjoys volunteering with wildlife rehabilitation, an ironic connection to her chosen professional field!Lauren Pearce can be reached at https://www.linkedin.com/in/lauren-pearce-phr-shrm-cp-212a8556 About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Adopt management strategies that improve talent development.2. Understand how strategic alliances and programs serve to enrich talent pool.3. Train and involve leaders in the recruiting process.
7/28/2022 • 31 minutes, 22 seconds
Coaching vs. Fixing Employees with Kristine Conway
In episode 53, Coffey talks with Kristine Conway about leadership development through coaching.They discuss the misconceptions of coaching; the difference between leaders who fix and leaders who develop; strategies like self-awareness and feedback to become an authentic leader; the importance of assessments and using information properly; how to deescalate difficult conversations and build a safe environment for growth; and the difference between coaching and training.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Kristine transforms leaders that fix into leaders that facilitate the fix through coaching. Leaders are often rewarded for ‘fixing’; however, they can generate more effective and longer-lasting solutions by coaching those they lead instead.Her leadership development philosophy stems from a strong foundation in change management and emotional intelligence models. Kristine not only helps leaders increase their self-awareness and uncover their own barriers to success, but she also helps them strengthen skills that, in turn, develop others for long term success. Kristine advances the development of leaders through one-on-one coaching engagements, leadership development programs, and online learning courses.She has over 20 years of demonstrated excellence in improving experiences through the leverage of people development in organizations with multiple locations that range from 60Million to 9Billion in annual revenues. Clients include C-level, Vice President, Director, and highly skilled individual contributors in software development, aerospace, finance, operations, human resources, sales, and healthcare.Kristine is passionate about developing leaders, with a clear understanding that the most significant asset a leader can bring to an organization is the ability to remove the barriers that prevent those under their influence from contributing at their highest level. Kristine holds a master’s degree in Management and Administrative Sciences with a concentration in Organization Behavior and Executive Coaching from the University of Texas at Dallas. Kristine is also certified by the International Coach Federation as a Professional Certified Coach (PCC).Kristine Conway can be reached athttps://effectivefocusinc.com/ https://www.linkedin.com/in/kristineconway/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know. Learning Objectives:1. Discover the leader-coach mindset 2. Understand the importance of setting a follow up plan for coaching talent3. Learning leadership strategies that helps developing talent
7/21/2022 • 36 minutes, 26 seconds
Leading to Ensure Human Dignity with Dr. Robyn Short
In episode 52, Coffey talks with Dr. Robyn Short about the impact of respecting individuals’ dignity on organizational performance.They discuss how conflict in an organization can be fueled by the organizations’ structure; Frederick Laloux’ six organizational paradigms and their impacts on human dignity; how an organization’s respect for human dignity impacts employee engagement; whether organizations can really be run as democracies; how the workplace is one of the last places where people can build community; and the importance that leaders genuinely care about those who follow them.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr. Robyn Short is an organization systems design consultant, peace-building trainer, and mediator with expertise in restorative practices and transformative mediation models. Dr. Short works with individuals, corporations, and nonprofit organizations in discovering the root causes of conflicts, so they may transform their relationships and create new and productive paths forward individually and as teams. She also works with community leaders and political and governmental leaders to develop initiatives for building sustainable peace in areas of historic conflict. In this capacity, she has been featured in news outlets internationally. In 2016, Dr. Short founded Peace & Conciliation Project, a 501(c)(3) organization designed to engage communities in antiracism work through actionable dialogue and constructive change. Dr. Short is the author of four books and the founder and publisher of GoodMedia Press, an independent publishing house that’s mission is to promote peace and social justice. Dr. Short is an adjunct professor at Southern Methodist University in the Master of Conflict Management and Dispute Resolution program, the Master of Leadership and Negotiation at Bay Path University, and the College of Innovation and Design at Texas A&M Commerce.Dr. Short holds a Doctor of Liberal Studies degree with a focus in peace studies and systems design. Her dissertation work explores the role of dignity in organizational systems design. She holds a Master of Art in Dispute Resolution from Southern Methodist University and a Master of Liberal Arts from Southern Methodist University with a focus in 15th century European history. She earned a Bachelor of Science in Psychology from Auburn University.Robyn Short can be reached atwww.workplacepeaceinstitute.com About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives: 1. Define human dignity.2. Understand Frederick Laloux’ six organizational paradigms.3. Improve employee engagement by respecting individual dignity and building community in the workplace.
7/14/2022 • 42 minutes, 44 seconds
The Great Retention: Engaging Your Workforce with Dwan Bryant
In episode 51, Coffey talks with Dwan Bryant about the great retention.They discuss the importance of creating a process that allows attracting and ultimately retaining talent; how viewing individuals as long-term assets improves engagement in the workplace; what employee engagement actually means; authenticity and transparency as tools for leaders to build stronger teams; how to address critical conversations; the importance of providing feedback; and implementing assessments such as DiSC to help build a healthy team.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Dr. Dwan Bryant is an Industrial Organizational Psychologist that serves as a Subject Matter Expert in Leadership and Organizational Effectiveness with Tarrant County College District for Corporate Solutions and Economic Development. In this role, Dr. Bryant helps to customize solutions, for companies, tailored for specific workforce needs using strategies such as consulting, facilitation, training, and coaching. She is also an executive leadership coach and possesses an undergraduate and graduate degree in Communications.Dwan Bryant can be reached at https://corporate.tccd.edu/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Clearly define employee engagement.2. Model authenticity and transparency in an organization.3. Identify the attributes of an engaging and authentic leader.
7/7/2022 • 39 minutes, 22 seconds
Revisiting Noncompete Agreements with Leiza Dolghih
In episode 50, Coffey talks with Leiza Dolghih about noncompete agreements; the recent scrutiny about the kinds of workers asked to sign noncompetes; the elements of enforceable noncompetes in Texas; the practicality of actually enforcing noncompetes; and the potential impact of a new hire’s noncompete agreement with a previous employer.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Leiza Dolghih is the founder and managing partner of Dolghih Law Group. She is board certified in labor and employment law in Texas and represents both employers and employees. She has been selected to Best Lawyers under 40 by D Magazine four years in a row.Leiza Dolghih can be reached at www.northtexaslegalnews.com https://www.linkedin.com/in/leiza-dolghih/ https://twitter.com/TexasNonCompete https://www.facebook.com/DolghihLawGroup/ https://www.instagram.com/dolghihlawgroup/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Decide when the use of a noncompete agreement is appropriate.2. Understand the elements of an enforceable noncompete agreement in Texas.3. Understand the process for enforcing a noncompete in Texas.
6/30/2022 • 40 minutes, 27 seconds
Earning, Losing, and Regaining Trust in the Workplace with Joe Folkman
In episode 49, Coffey talks with Joe Folkman about the factors affecting workplace trust. They discuss Joe’s background as a psychometrician (psychologist who uses data to predict outcomes) who studies leadership; and the correlation between trust and leadership effectiveness; how expertise, consistency, and relationships affect trust; why leaders should be asking for feedback; six competencies leaders need to build and repair trust; and the surprising increase in trust during the pandemic.Mike referenced the Edelman Trust Index. You can find it here: https://www.edelman.com/trust/2022-trust-barometer Joe Folkman's new book, The Trifecta of Trust: The Proven Formula for Building and Restoring Trust, is available at: https://www.amazon.com/dp/163299528X/ref=cm_sw_em_r_mt_dp_BZFQYAT8RVFKGWKX4W3V Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for three-quarters (.75) of a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Joe Folkman is a globally renowned psychometrician, writer, and speaker on leadership, feedback, andindividual and organizational change. He designs unique surveys and assessments utilizing a database comprised of over a million assessments on over 100,000+ leaders. His clients include several Fortune100 firms, and the diversity of industries and business models has provided him with a powerful learning opportunity and an exceptional research base.He is the recipient of ATD’s 2021 Distinguished Contribution to Talent Development Award and is thebest-selling author eleven books on leadership and feedback. Joe's writings and research have been featured frequently in several publications, including The Harvard Business Review, Forbes, The New York Times, The Wall Street Journal's National Business Employment Weekly, Training and Development Magazine, and Talent Quarterly.Joe Folkman can be reached at:https://www.zengerfolkman.com https://www.linkedin.com/in/joe-folkman-4766813 https://twitter.com/joefolkman https://www.facebook.com/zengerfolkman About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Describe the correlation between trust and leadership effectiveness.2. Understand the three factors most affecting leadership trust.3. Demonstrate the six competencies necessary to build and repair trust.
6/23/2022 • 45 minutes, 19 seconds
Engaging the "Whole Employee" When Considering Nontraditional Benefits with Ravi Swaminathan
In episode 48, Coffey talks with Ravi Swaminathan about engaging the “whole employee” when considering nontraditional benefits. They discuss how "the Great Resignation" has changed employee expectations and needs; the difference between “work-life balance” and “work-life integration; managing productivity in a remote or hybrid environment; using benefits to enrich work culture; the relation between flexibility and productivity; measuring the ROI of any benefits offering; and how employers can achieve loyalty that converts to attraction, retention, and engagement of high-performing talent.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Ravi Swaminathan is the founder and CEO of TaskHuman, a real-time digital coaching platform thatconnects each employee 1:1 with a global network of coaches over video call in nearly 1000 topics of daily work and personal life.Ravi Swaminathan can be reached at https://www.taskhuman.com/ https://www.linkedin.com/in/raviswaminathan/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand how work-life integration can benefit productivity.2. Employ flexibility as a tool to obtain better results.3. Incorporate the four metrics for measuring benefits’ impact on an organization’s bottom line.
6/9/2022 • 35 minutes, 53 seconds
Leadership and Conflict Resolution with Liz Kislik
In episode 47, Coffey talks with Liz Kislik about leadership and the interpersonal aspects of conflict. They discuss how leaders can identify situations of conflict, moderate and manage them; the importance of context to understand the nature of a confrontation; what happens when a high performing employee shows patterns of conflicting behavior and how it affects culture and team dynamics; helpful techniques to deal with structural issues; and self-awareness and self-regulation as skills to reframe situations of conflict.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Liz Kislik, Harvard Business Review and Forbes contributor, has over 30 years of experiencespecializing in developing high performing leaders and workforces. As a management consultant and executive coach, Liz Kislik has helped family-run businesses, national nonprofits, and Fortune 500 companies like American Express, Girl Scouts, Staples, Janssen Pharmaceuticals, and Highlights for Children solve their thorniest problems. In her TEDx Talk, “Why There’s So Much Conflict at Work and What You Can Do to Fix It” Liz shows how diagnosing root structural issues can resolve current problems and help organizations thrive for the long-term. You can listen her TEDx Talk here: https://www.youtube.com/watch?v=2l-AOBz69KU Liz Kislik can be reached at https://lizkislik.com/resolve-conflict/ https://www.linkedin.com/in/lizkislik/ https://twitter.com/LizKislik About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the nature of conflict and techniques to manage it2. Identify patterns that damage the performance of employees3. Discover skills to reframe situations of conflict
5/26/2022 • 40 minutes, 20 seconds
Compensation Strategy in a Time of Inflation with Bob Cartwright
In episode 46, Coffey and Bob Cartwright have a freewheeling hour-long conversation about compensation strategies in a time of inflation; geographic cost of living differentials; the trap of adjusting wages to match inflation; the importance of culture in retaining employees; and Americana bluegrass music.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for one hour of recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Bob Cartwright, SPHR / SHRM-SCP, is founder, president, and chief executive officer of IntelligentCompensation, LLC, a compensation and business management consulting firm located in the greaterAustin, Texas area. Since 1996, Mr. Cartwright has managed assignments for a wide variety of Non-Profit and For-Profit clients including those in high technology, manufacturing, services, information technology, health care, retail, construction / facility management, telecommunications, legal, energy, media, publishing, non-profits, public entities, municipalities, financial services, oil and gas, real estate, and aerospace/defense. He has 30+ years of diversified experience in total compensation, human resources and business management strategies and design.Mr. Cartwright’s professional affiliations include: Advisor to the State Director / Director BusinessDevelopment – Texas SHRM State Council; Past Board Chair, Texas Association of Business; SHRMNational volunteer - Past Member of the Total Rewards, Compensation, & Benefits National ExpertisePanel and National Volunteer Leader on Veteran Employment; Past Founder and - Committee Chair –Texas Compensation Alliance Group, member of World-At-Work, Austin Human Resources ManagementAssociation (Past Committee Co-chair for the Austin Area Pay and Benefits Survey), Williamson CountyHuman Resource Management Association (Charter Member & Past President), and the Central TexasCompensation and Benefits Association. Mr. Cartwright is also a sought-after speaker and is often quoted as a business/compensation expert in newspapers and print media around the country. Mr. Cartwright also served as a preferred provider – compensation expert - for the Credit Union Executive Society located in Madison, Wisconsin.Bob Cartwright can be reached at www.intelligentcomp.net or www.linkedin.com/in/bobcartwright.Learn more about Bob’s side music project, MoPac Traffic Jam at https://www.reverbnation.com/mopactrafficjams.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Understand the current inflationary economic environment’s impact of compensation.
Understand the importance of evaluating culture as tool to attract and retain employees beyond compensation and benefits.
Evaluate compensation plans that consider geographic cost of living differentials.
5/19/2022 • 57 minutes, 17 seconds
Business Involvement in the Legislative Process with Cathy DeWitt
In episode 45, Coffey talks with Cathy DeWitt about legislative advocacy. They discuss the role of professional lobbyists; how and why businesses should be involved in politics; the importance of being involved in the legislative process even when the legislature is out of session; how to develop relationships with legislators and staff; the impact of contributing to industry PACs; whether party affiliations are dealbreakers when reaching out to lawmakers; understanding which bills are really important to legislators; and the pressure on business owners and leaders to take political stands.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:For over a decade, Cathy Stoebner DeWitt served as the Vice President of Governmental Affairs for the Texas Association of Business (TAB), the largest business advocacy group in the state of Texas. Under her tenure, TAB’s lobby team was named as one of the powerful lobby teams in Texas. During the 86th Session DeWitt was added to Capitol Inside’s ‘Top 100 Hired Guns’ ranking.DeWitt was a lobbyist and policy expert on business issues such as labor law, health care, criminal justice, privacy, immigration, non-subscription, tort reform, and workers’ compensation. Well known and respected at the Capitol, she is known for her honesty and direct approach to lobbying. At TAB, she was known to stick to her guns and to not negotiate on bad bills when it would add to the cost of doing business in Texas.Her philosophy then and now is that legislation should build the economy and create more good paying jobs for all Texans, otherwise government should step out of the way and let private business thrive. DeWitt has testified on hundreds of bills and is well versed in the legislative process.In addition to overseeing the advocacy team, DeWitt served as policy writer and media spokesperson for her issue areas. DeWitt also served as the Communications Director of the Association in which she managed issue advocacy campaigns and was spokesperson for the media on all business issues. Under her tenure, she created TAB’s Voting Record as well its recognition program for state lawmakers. DeWitt was published in numerous publications and oversaw a $1.5 million advocacy campaign to let the public know which legislators were making the grade for business in Texas. Prior to joining the Association, she was an associate with the public relations firm, ROSS Communications, and she also served as Deputy Campaign Manager for Senator John Cornyn’s last Supreme Court Race.Besides previously working at the Texas State Senate, DeWitt has worked for several other associations such Texas Civil Justice League and the Texas Medical Association.Cathy DeWitt can be reached at https://www.schluetergroup.com.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the necessity that business leaders pay attention to legislative issues. 2. Determine when and how to be involved in political issues that affect business.3. Learn how to navigate social media and public pressure on business political stands.
5/12/2022 • 49 minutes, 6 seconds
Effective One-to-One Meetings with Debbie Waggoner
In episode 44, Coffey talks with Debbie Waggoner about upping your game in one-to-one meetings.They discuss how often one-to-one meetings become transactional; how to prepare leaders to identify insightful questions; why taking into account the personality of the team member is an important factor in picking the best approach and gathering better information; the appropriate times to schedule a session; taking advantage of virtual meetings to allow the team to feel comfortable even when receiving feedback; taking notes as a tool to engage and build trust; the importance of one-to-one meetings with new employees; and skip-level meetings.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Debbie Waggoner is a Global Learning & Development Consultant, Executive Coach and Facilitatorcombining a broad background of both business and talent management experience. Debbie started the Performance Consulting division of Nodus in 1995 and became President in 2010. Debbie consults with individuals, teams and organizations to improve their performance in the areas ofleadership, teamwork and communication. She has provided services in more than 7 countries and worked with many Fortune 100 companies. As an experienced facilitator delivering results-oriented talent management solutions, Debbie is known for her energetic, engaging and direct style both virtually and in face-to-face environments. Debbie is author of The Connection Blueprint: A leader’s guide to a year of one-on-one meetings. Released in September 2020 and available on Amazon.Debbie is an avid reader and loves to cook and travel.Debbie Waggoner can be reached athttps://www.nodus1.com/ https://www.linkedin.com/in/debbiewaggoner1/ About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Identify the purpose of one-to-one meetings2. Prepare insightful questions and follow ups that lead to efficient communication3. Understand the benefits of adapting different approaches when conducting one-to-one meetings
5/5/2022 • 34 minutes, 58 seconds
Using Brain Science in Managing People with Julian Sado
In episode 43, Coffey talks with Julian Sado about how to adapt the mind, train and retain talent using new science. They discuss what new science tells us about how we make decisions; the importance of learning how to define what we feel to react appropriately; how every situation is subjective; how our personal interpretations can change the outcome of our immediate physical and emotional response; why certain work situations link to self-triggers and how the pandemic forced a shift in self-awareness; the role of self-actualization in reading others and recruiting new talent; and growing empathy in the workplace to build stronger, efficient teams that feel valued.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Julian Sado is EVP of L&D at EPM. He is an Author, Speaker, Licensed NLP Practitioner, Behavioral Coach. Prior to his role with EPM he has consulted for over 40 businesses in the areas of L&D, Employee Engagement, sales, service and leadership development. He has raised awareness on how to improve brand and team leadership by changing the subconscious stories that inhibit change. Using his adaptation of Neuro Linguistic Programing (N.L.P), neuroscience, and behavioral coaching, he has tested and has proven his theories through transformational seminars and lectures throughout the country.Julian Sado can be reached at www.pivot2change.comwww.linkedin.com/in/juliansado About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the idea of New Science as a tool for professional growth2. Learn how concepts like self-actualization play a role in recruiting and building teams3. Evaluate the interpretation of "danger situations"
4/28/2022 • 33 minutes, 40 seconds
Data Privacy Regulations and Ethics with Jodi Daniels
In episode 42, Coffey talks with Jodi Daniels about data privacy. The discuss the credentials businesses should look for when evaluating a privacy professional; online consumer tracking and targeting; state, national, and international privacy regulations; the difference between security, confidentiality, and privacy; individuals’ right to own data about them; how organizational ethics play into business’ use of personal information; determining which jurisdictions’ privacy regulations apply to information; identifying what data an organization holds and the different ways it is shared; the privacy implications of user-installed third-party apps; privacy challenges small and medium companies often face; and the risk of Siri, Alexa, and other listening devices in employees’ homes.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a professional development credit and if you’re an HRCI-certified professional, this episode is good for half an hour of Business and Ethics recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Jodi Daniels is Founder and CEO of Red Clover Advisors, a privacy consultancy, that brings data privacy strategy and compliance together with its flexible and scalable approach that simplifies data privacy complexity, refines, updates or builds privacy structure, and makes both the business and the legal issues accessible and actionable for all. Jodi is a Certified Informational Privacy Professional and serves as the outsourced privacy office for companies. Jodi is co-host of the She Said Privacy / He Said Security podcast and a sought-after speaker and commentator on privacy issues.Jodi Daniels can be reached at www.redcloveradvisors.com https://www.linkedin.com/in/jodihoffmandanielshttps://www.facebook.com/jodidaniels https://www.facebook.com/RedCloverAdvisors About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Articulate the relationship between security, confidentiality, and privacy.
Consider the ethical issues surrounding businesses’ use of personal information.
Identify what data an organization holds and the different ways it is shared.
4/21/2022 • 41 minutes, 6 seconds
The Power of Performance Feedback with Amber Vanderburg
In episode 41, Coffey talks with Amber Vanderburg about giving and receiving performance feedback. They discuss why annual performance reviews aren’t enough; the importance of defining what successfully meeting expectations looks like; the importance of communicating why specific behaviors are important to the organization; the difference between skill and behavior coaching; the importance of being very specific in communicating desired behavior; “vague performance feedback results in vague performance improvement”; how to receive feedback in a constructive and clear manner; setting a schedule for follow up on performance conversations; and the importance of training employees to give useful performance feedback to their peers.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Amber Vanderburg is a multi award winning international businessperson, keynote speaker, and founder of The Pathwayz Group. In 2016, she was the only female, only American, and only blonde Academy elite football coach for the Adidas Gameday Academy and Paris Saint Germain Academy in Bangalore, India. Amber founded international talent development company, The Pathwayz Group, in 2019. This global organization leads action focused team development workshops and training sessions that guide teams to become more effective, more efficient, and more enjoyable.Amber Vanderburg can be reached at thepathwayzgroup.com and: https://www.linkedin.com/in/amber-vanderburg-86817833/ https://twitter.com/VanderburgAmber https://www.facebook.com/ambervanderburgspeaker https://www.instagram.com/vanderburgamber About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Communicate performance expectations clearly and constantly.
Provide feedback in a way that communicates why specific changes in performance are important.
Receive feedback in a constructive manner that ensures clarity of the change desired.
4/14/2022 • 40 minutes, 3 seconds
Principles of Executive Coaching with Brad Smith
In episode 40, Coffey discusses “career impact” coaching with Brad Smith, an experienced HR leader and executive coach. They discuss the great advice Brad gave Coffey almost 30 years ago; preparing for “career impact” conversations; creating a structure in which a coaching recipient can receive helpful feedback; the importance of including stakeholders in the coaching process; “amplifiers and dampers” in coaching individuals; the five boxes that need to be checked when considering coaching; “coaching is the belief that the answer lies within”; incentivizing employees to change behavior; “if you think about the money, you’ll lose”; how coaching is only part of leadership development; and measuring the ROI of coaching.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Brad Smith has 41 years of experience in the employment industry as a retained executive search professional and as a vice president and senior consultant for Drake Beam Morin, Inc (DBM), a global career transition and executive coaching firm. Besides his transition practice, Brad works with a select number of executives who have specific career impact development needs. He also serves as Project Manager and company contact person on all coaching projects accepted by his firm.Brad has been recognized in Who's Who in Human Resources. Brad is past president and chairman of The Cowtown Executives Association, an executive networking and business referral group. He served for eight years as Vice President of Communications for the Fort Worth Human Resource Management Association. He was a member of the Fort Worth Chamber’s Quality Workforce Commission as well as a member of the Board of Trustees for Hill School of Fort Worth. Brad is also a guest lecturer at the TCU Neeley School of Business: The BNSF Next Generation Leadership Program and The University of Texas at Arlington. He is also a mentor in the TCU Neeley Honors Program and executive coach to the Baylor University EMBA Program.Brad currently chairs the Tarrant County Senior Executive Group, an invitation only transition networking group for C-level executives.Brad is a veteran of the United States Air Force Intelligence Service where he was member of a special operations wing that conducted search and rescue missions for downed pilots in Laos and Viet Nam. He holds a B.S. degree in Business Administration from Iowa State University. Brad brings 41 years of total experience in career transition, executive coaching, executive search, management and marketing in a variety of industries.His diversified industry background includes retail operations and merchandising, health care, marketing, legal and general management. Brad's considerable experience in service industries gives him a unique perspective in developing and enhancing client relationships.He has a no-nonsense approach to the coaching profession that resonates well with both clients and organizations as well as a defined process that involves critical stakeholders.Brad is an excellent coach because he’s old and has made a lot of mistakes.Brad Smith can be reached at https://bsmithcc.com or https://www.linkedin.com/in/bradsmith48/.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Conducting key conversations to ensure that your message is understand.
Preparing for “career impact” coaching conversations.
Evaluating the five key questions when deciding whether to proceed with a coaching effort.
Measuring the return-on-investment on coaching.
4/7/2022 • 40 minutes, 40 seconds
Preserving Company Culture in a Remote Environment with Andrew Pryor
In episode 39, Coffey talks with Andrew Pryor, CHRO at ECI Software Solutions, about building and maintaining a great company culture in a remote work environment. They talk about Andrew’s initial pandemic experience; his company’s continued growth throughout the pandemic; how ECI has thrived in a remote and hybrid environment over the past two years; how employee engagement actually increased during the pandemic; how they maintained their “culture of recognition” throughout the pandemic; the importance of consistent communication with employees; the value of employee engagement surveys; how ECI took their learning and development program to a remote environment; how ECI emphasized mental health in the second year of the pandemic; Andrew’s appreciation of frontline workers throughout the pandemic; changing working spaces to accommodate hybrid workers; the importance of hybrid workplaces and flexibility in recruiting great employees; the changing role of talent acquisition teams; and how employee expectations differ across ECI’s global footprint.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:As CHRO at ECI Software Solutions, Andrew Pryor dedicates his time to making ECI the best it can be in every aspect and works tirelessly to ensure employees are engaged and working in an optimal, enjoyable environment. His passion is utilizing the platform of HR to help employees build strong careers for themselves and, in return, better lives for their families. Under Andrew’s guidance, ECI’s culture has been recognized as one of the 50 Most Engaged Companies to work for in 2016, 2017, 2018, 2019, and 2021. ECI has been Certified as a Great Place to Work in 2017, 2019, and 2020. In 2018, the International Business Awards recognized Andrew as HR Executive of the Year. That same year, his peers in the Dallas HR Association recognized him as Dallas HR Executive of the Year.Andrew joined ECI in 2015 and has more than 35 years of experience in human resources. Before ECI, he served as Chief Human Resources Officer for Anthelio Healthcare in Dallas, Vice President of Human Resources for BerylHealth, and Senior Human Resources Business Partner to Bell Helicopters Engineering Division. In addition, while serving as the Senior Human Resource Manager, Andrew was part of the original launch team that brought Nokia Mobile Phones to the United States in 2005. In 2012, he co-authored the book SMILE GUIDE Employee Perspectives on Culture, Loyalty and Profit.Upon graduating from The University of Texas at Arlington, Andrew was named a White House Intern by President George H. W. Bush. During his time at The White House, he worked on the president’s Thousand Points of Light project. He is a past president of the Society for Human Resources Management’s Fort Worth Chapter. Andrew married his college sweetheart, Amy. They have two children, Chloe and Elijah, and one very spoiled rescue dog, Thomas. The family loves mountain hiking and exploring Americas national parks. His long-term goal is to retire from ECI (many years from now) and become a volunteer park ranger for the National Park Service.Andrew Pryor can be reached at https://www.linkedin.com/in/andrewlpryor. About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Understand the benefits of a culture of recognition.
Modify learning and development programs for success in a remote or hybrid environment.
Redesign work spaces to better accommodate a hybrid work model.
3/31/2022 • 47 minutes, 25 seconds
Legal and Business Lessons Learned During the Pandemic with Sarah Glaser
In episode 38, Coffey talks with employment law attorney Sarah Glaser about the pandemic’s impact on employment law and employee relations.They discuss how significant a change in public policy was Congress’ passing of temporary paid family leave at the beginning of the pandemic; the changing roles of HR; how the misalignment of employer and employee preferences for remote or in-person workplaces affect retention; challenges employers face when employees relocate to other states; the legal and ethical considerations when employees who start their workday at home are called into the office for a meeting; who should pay for travel back to the office when a regularly-remote employee has moved out of town; the importance of information confidentiality when employees work from home or their local coffee shop; a variety of wage and hour traps employers can fall into in remote workplaces; and the challenges employers who resist hybrid or remote-work options may face in retaining and recruiting employees in the future.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Sarah Glaser is an employment attorney with Lloyd Gosselink Rochelle & Townsend, P.C. in Austin. Sarah helps employers navigate compliance with federal, state, and local employment laws. She works directly with her clients in hiring, leave programs, performance counseling, workplace safety, and the many issues that arise as a result of the termination of an employment relationship. Sarah advises her clients with the goal of providing efficient, cost-effective representation rooted in an understanding of the business. Although avoiding litigation is always a goal, Sarah also represents clients in front of federal and state courts and administrative agencies, such as the EEOC. Sarah was named a Texas Super Lawyers Rising Star in the area of Employment Litigation: Defense for the years 2019 through 2021 and was named a Top Austin Attorney by Austin Monthly Magazine in Labor and Employment in 2020 and 2021.Sarah can be reached at (512) 322-5881 or sglaser@lglawfirm.com.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Create policies that ensure data security and confidentiality for remote employees.
Understand how different states’ laws that affect multistate employers.
Understand how wage and hour considerations affect work-from-home employees.
3/24/2022 • 47 minutes, 15 seconds
Special Edition: Managing a Remote Team in a Conflict Zone with Vladimir Gendelman
In this special edition (episode 37), Coffey talks with Vladimir Gendelman about supporting his Ukrainian team during the Russian invasion. They discuss Vladimir’s experience growing up in the Soviet Union; his entrepreneurial journey in the US and Ukraine; how he helped his Ukrainian employees when Russia seized portions of Ukraine in 2014; how even his Ukrainian employees were surprised by the Russian invasion; the importance of using subject matter experts to predict changes in circumstances; how he has helped his employees avoid Russian troops; how he uses technology to stay in contact with them; and the importance of meeting individual employees’ needs during a crisis.You can support EO Poland’s efforts to aide Ukrainian refugees at https://ukraine.eopoland.org/. Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Vladimir Gendelman is founder and CEO of Company Folders, Inc., an award-winning presentation folder printing business. He is an expert in small business management and created a high-performing team that has executed projects for clients such as Ford, Hilton, AAA, and Sony. As thought leader on entrepreneurship, small business, and business marketing, he is a regular guest on business podcasts and has written for a variety of high-profile outlets.Vladimir can be reached at https://www.companyfolders.com or https://www.linkedin.com/in/vladimirgendelman/.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Understand the importance of subject matter expertise when responding to a crisis.
Understand the importance of communicating with employees during a crisis.
Understand the importance of meeting individual employees at their point of need in a crisis.
3/17/2022 • 32 minutes, 10 seconds
"Post-COVID" Workplace Mental Health with Dr. Brian Dixon
In episode 36, Coffey talks with psychiatrist Brian Dixon about the pandemic’s ongoing impact on employee mental health. They discuss the difference between a family doctor, a psychiatrist, and psychologist, and a bartender; medical practice entrepreneurship choices; the surprising benefits of delivering psychological services over the internet; the psychological impact of the pandemic’s prolonged disruption of society; the different definitions of trauma; how individuals respond to trauma; how to recognize emotional fatigue in employees’ behavior; how mental health is affecting employee turnover trends; the mistaken belief that work should be the source of personal meaning; how leaders can identify and respond to employee’s psychological needs; the surprising “canaries in the coal mine” that employers should seek out to measure workplace health; and the negative impact of sedentary work on mental health. Along the way, the conversation jumps the rails and they argue about the social value of employers who hire low-skill labor and a couple other “get out your pitchfork” topics.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Brian J. Dixon, MD is a psychiatrist and entrepreneur who owns Mindful, a direct care psychiatry practice in Fort Worth, TX.Dr. Brian Dixon can be reached at https://www.findmindful.com. About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Define psychological trauma.
Recognize psychological trauma and fatigue in the workplace.
Respond effectively to employees’ mental health concerns.
3/17/2022 • 47 minutes, 17 seconds
Manufacturing Management During Covid with Leslie Scott
In episode 35, Coffey talks with Leslie Scott of Mother Parker’s Tea and Coffee about Covid’s ongoing impact on the manufacturing environment. Throughout the pandemic, Mother Parker’s was unique in that they never had to shut down a worksite.Coffey and Leslie discuss the components of Mother Parker’s crisis management planning and how it has evolved over the past two years, including how they practiced crisis management responses throughout the pandemic.They also discuss how, as an international employer, Mother Parker’s managed under different national and local government pandemic responses; how the company continues to track employee health issues—even for remote employees; the importance of employer transparency in challenging situations; and the impact of the Great Resignation on Mother Parker’s employee retention and talent acquisition.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Leslie has represented the U.S. and global employers in consumer packaging goods manufacturing, mining, transportation, and logistics. In her roles, she has led human resources functions, including talent acquisition, compensation and benefits, employee relations, labor negotiations, health, safety, and environmental safety.Leslie obtained her BBA in Human Resource Management and her Professional Human Resource Certification in 1996 from the University of North Texas.Currently, Leslie is Director, Human Resources NA Operations for Mother Parker’s Tea and Coffee with four manufacturing facilities and two distribution sites in Fort Worth and Ontario, Canada. She has been an active board member for Workforce Solutions of Tarrant County since 2003 and is currently Vice Chair for Texas Center for Arts + Academics.Leslie Scott can be reached at https://www.linkedin.com/in/leslieascott. About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the key elements of Mother Parker’s crisis management planning.2. Implement mock crisis management response testing in an organization.3. Understand the importance of employer transparency in the midst of a crisis.
3/10/2022 • 35 minutes, 16 seconds
Medical Practice Management During COVID with Kara Kelley
In episode 34 of Good Morning, HR, Coffey talks with Kara Kelley about how medical and dental practice management has changed during the pandemic. They discuss initial responses to Covid, the challenges of implementing new safety protocols, employee retention, and operating medical practices on significantly reduced margins. They also discuss how practices can address employee retention challenges; Kara’s prediction that qualified staff will continue to be hard to recruit for years to come and how to address it; and the importance of background checks when hiring medical staff. They also commiserate as extroverts about virtual conferences.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Kara Kelley is a Dental HR Consultant who loves sharing her knowledge of the business side of dentistry. She is the founder and CEO of Clinical HR LLC, an advisory firm for dental and medical practices. Kara focuses on cultivating leadership skills, managing employee relations issues, and implementing competitive total rewards systems. She also works with practices to develop employee policies and establishing compliant HR systems.Her love of working with dentists began in 2012 at a Dental CPA Firm in Central Texas. There, she worked with dental and medical practices, primarily focusing on business development and human resources advisory to helped practice owners become practice leaders while also managing internal HR and marketing for the firm. Kara developed a passion for all things HR. She worked with clients to set strategic goals, draft employee handbooks, develop pay structures, and integrate the financial side of dentistry with the leadership side. She also drafted business plans and helped clients understand how the non-financial side of a practice can impact their bottom line.Kara has a Bachelor of Science in Business with a concentration in Human Resource Management. She is a Society for Human Resource Management Senior Certified Professional (SHRM-SCP) and holds Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute (HRCI). She is also a Wiley Certified Everything DiSC Workplace ® Facilitator.A life-long learner who is never content with the status quo, Kara serves on several professional boards and committees. She is the Co-Chair of the Mentorship Committee and member of the Legal & Legislative committee for Austin SHRM. Kara is also the current Program Chair for the National Speakers Association Austin chapter, and Immediate Past President of T-werx Toastmasters of Cedar Park. She stays current on federal and state employment regulations through extensive continuing education.Kara can be reached at About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the unique HR challenges faced by medical and dental practices.2. Identify new ways to retain and engage clinical practice staff.3. Implement new recruiting and employee selection practices to alleviate current staffing shortages.
3/3/2022 • 35 minutes, 35 seconds
The "Never Normal" Workforce with Ira Wolfe
In episode 33, Coffey talks with Ira Wolfe about the pandemic’s ongoing impact on recruiting and retaining employees, which Ira calls the “never normal.” They discuss what successful employers did early in the pandemic and where others struggled; how technology has helped and hurt employer-employee relationships; the importance of workforce adaptability in the future; preparing for continuing labor shortages; and what to expect in the workforce in the coming decade.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:If there is a crystal ball for what the future of jobs, work, and the workplace look like, it lies in the head of Ira S. Wolfe.Ira has emerged as one of the top 5 Global Thought Leaders in the Future of Work and HR. visionary thinker in what happens When the Shift Hits Your Plan.Ira S Wolfe is a Millennial trapped in a Baby Boomer body and one of the Top 100 HR Influencers for 2021. He is the president of Poised for the Future Company, founder of Success Performance Solutions, a TEDx Speaker, Top 5 Global Thought Leader on Future of Work and HR (Thinkers360), and host of Geeks Geezers Googlization podcast (selected as one of the top 70 business podcasts to listen to in 2022). Ira is a frequent presenter at SHRM and business conferences and a guest on over 50 podcasts each year. His most recent book is Recruiting in the Age of Googlization, now in its 2nd edition, was selected as one of the top 50 books to read in 2021 by Thinkers360.He is the founder of the Googlization Nation community and frequent contributor to HR and business blogs including CornerstoneonDemand's ReWork and Medium. Hes a frequent expert guest on NTD Business News and has been featured in INC Magazine, Fast Company, Business Week, American Express OPEN, NFIB, Inc., Intuit Small Business and Fox Business. He is also the author of 5 other books including Perfect Labor Storm and Understanding Business Values and Motivators.Ira Wolfe can be reached at https://irawolfe.com and https://successperformancesolutions.com.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the need for employer-sponsored job training programs to retain and attract employees.2. Understand the difference between problems that can be solved by technology and those solved by new leadership processes.3. Understand how candidate’s expectations continue to evolve and how employers processes need to be responsive.
2/24/2022 • 41 minutes, 2 seconds
Leading Family-Owned Businesses with Jonathan Goldhill
In episode 32, Coffey talks with Jonathan Goldhill about the challenges and strategies of managing family-owned businesses. They discuss the entrepreneurial journey; transitioning ownership of businesses to the next generation; leadership challenges family-owned businesses often face; the importance of systems and processes and the Entrepreneurial Operating System (EOS); the role of disruptive successors; concerns about nepotism; and what leaders joining a family-owned business need to understand about their role.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Jonathan Goldhill is a masterful business coach and personal strategist specializing in guiding next‐generation leaders of family businesses to scale up their business as they take control over the leadership and ownership of the family business. Jonathan left New York for California at age 20 after his family’s large, privately‐held men’s apparel manufacturing company—started by his great‐grandfather—sold to a conglomerate in its third generation of family ownership. Within ten years, Jonathan had established himself as the go‐to expert for entrepreneurs looking to find their version of freedom. Today, Jonathan brings thirty years of experience to his clients advising, coaching, consulting, training, and guiding entrepreneurial and family businesses.Jonathan can be reached at https://DisruptiveSuccessor.com or https://TheGoldhillGroup.com. You can find him on social media at:
https://www.linkedin.com/in/thegoldhillgroup
https://twitter.com/Coach2CEOS
https://www.facebook.com/TheGoldhillGroup
About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:
Understand the differences between family-owned and other kinds of business.
Understand the unique succession planning challenges in family-owned businesses.
Understand the importance of systems and processes in entrepreneurial businesses.
2/17/2022 • 36 minutes, 9 seconds
Leadership Conversations with Richard Medcalf
Coffey talks with executive coach and consultant Richard Medcalf about strategy, leadership, and purpose. They discuss the the three components of leadership; the commitments required for successful teams; leadership as a skill, not just an inherent trait; strategy vs. “smatergy”; keeping leaders focused on strategy rather than “managing infinity,” and four conversations every leadership team needs to have to move organizations forward.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Richard Medcalf is the founder of Xquadrant and host of The Impact Multiplier CEO podcast.Richard describes himself as "what you get if you were to put a McKinsey consultant, a slightly unorthodox pastor and Freddie Mercury into a blender".Richard is an executive coach & leadership consultant to exceptional founders & CEOs and their leadership teams.His clients are elite performers who've already achieved incredible things, and still have the ambition to 10x their impact and influence and achieve something that seems impossible right now. That can involve 1:1 coaching, taking the leadership team to its next level, or scaling high-performance culture throughout the business.After a Masters Degree at Oxford University, where he came top in his year, Richard started his career in a premier strategy consultancy where he rose to become the youngest-ever Partner. He then spent 11 years at tech giant Cisco, firstly elevating Cisco’s relevance in the C-suite of its Fortune 100 customers before being selected for an elite team set up by Cisco’s President and CEO, John Chambers and Chuck Robbins, to catalyse strategic partnerships & new business models.Richard has advised Founders and C-level execs for 20 years, from Fortune 100 companies (Comcast, Mastercard, Sanofi, Sky, Orange, Bosch…) to high-growth tech firms (in AI, networking, robotics, fintech, …).He has overseen >$2B of deals.Keen to marry the disciplines of strategy and leadership in service of his clients, he qualified as a senior leadership consultant and executive coach before founding Xquadrant in 2017.Richard is bi-national English/French, lives near Paris, and is happily married and the proud father of two. He's also a licensed lay minister in the Anglican Church, and has an insatiable love for spicy food and the electric guitar.Richard’s work can be found at:https://xquadrant.com/https://xquadrant.com/podcast/https://www.linkedin.com/in/richardmedcalf/About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Define the three components of leadership.2. Understand why defining stakeholders’ expectations are key to leadership strategy.3. Outline the four areas that leadership teams need to consider as they create a strategy.
2/10/2022 • 39 minutes, 22 seconds
Effectively Handling Terminations with Mallory Herrin
Coffey talks with HR consultant and author Mallory Herrin about terminating employees; the problems with delaying the decision; the importance of documentation; and how to prepare for and carry out the termination conversation.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Mallory Herrin, founder of HerrinHR, is an experienced human resources consultant and industry recognized thought leader, serving small and mid-size businesses. As a consultant, she is responsible for guiding the human resources function for a wide range of clients across a variety of industries throughout the United States. She creates and implements HR strategy for each of her clients across all areas of HR based on forecasting of business needs to support her clients’ short-term and long-term goals and growth plans.As the HR representation of her clients’ executive leadership teams, she handles a variety of HR issues, acts as the point person for formal charges or litigation, leads investigations of harassment, discrimination, and retaliation claims, oversees other HR functional areas such as benefits, payroll, and risk, selects and implements relevant software, vendors, and service partners, and works to streamline processes and improve efficiencies of the overall HR operation.She actively monitors the state and federal regulatory landscape to identify changes to laws, regulations, and legal actions that have an impact on clients and creates and executes action plans that ensure her clients remain compliant while continuing to meet the company’s strategic HR objectives.Mallory also produces content such as podcasts, video tutorials, and written articles for and in collaboration with other industry organizations, such as HR Insider, for distribution to clients and other HR professionals. In addition to holding certifications from both HRCI and SHRM, she is also a Certified Professional Life Coach and has more than 15 years of progressive HR experience.Mallory can be reached at 800-607-7787 or https://herrinhr.com.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand when to end an employment relationship.2. Understand the importance of documentation when evaluating a termination.3. Prepare for and conduct an effective employment termination.
2/3/2022 • 39 minutes, 51 seconds
Understanding Public Sector HR with Julia Gannaway
Coffey discusses public-sector HR management and how it differs from the private-sector with attorney Julia Gannaway.They discuss the impact of the Fourth and Fifth Amendments to the US Constitution; drug testing of government employees; and federal employment laws that don’t apply to public-sector employers. They also discuss documenting employment actions in an environment where most records are publicly available; Texas’ civil service rules and other statutory due process requirements; and public-sector unions.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Julia Gannaway is a partner in the law firm of Ross | Gannaway, PLLC. Her practice is dedicated largely to employment in the public sector, and the firm represents only employers. The firm’s office is located in Southlake, but their clients are around Texas.She advises clients on matters relating to employer investigations and public safety disciplinary actions in Chapter 143 settings and non-Chapter 143 cities; matters relating to the Fair Labor Standards Act and Texas law regarding clients before Federal and State courts, administrative hearings for civil service and TCOLE, and in EEOC/DOL investigations. Julia is a 1991 graduate of Texas A&M with an economics degree and obtained her J.D. from the University of Houston in 1994.Julia worked as an Assistant City Attorney in Odessa and Bryan before transitioning to private practice.She is a member of the Texas City Attorney’s Association and the Texas Bar College. Julia currently serves on the Fort Worth HR Board of Directors as Legal and Legislative Director. She also is a regular speaker for various employer organizations around Texas.Julia can be reached at (817) 774-6416 or https://rossgannaway.law.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Understand the US Constitution’s impact on public-sector employers.2. Understand which federal laws don’t apply to government employees.3. Understand Texas’ civil service procedures and other state-specific due process requirements.
1/27/2022 • 37 minutes, 37 seconds
Guns in Texas Workplaces with Vianei Braun
Coffey visits with attorney Vianei Braun about Texas’ revised handgun law’s implications for businesses.They discuss the history of Texas’ handgun license-to-carry statutes; the amended law, which no longer requires a license to carry a handgun in the state; reasons why individuals may still choose to obtain a license; signage requirements for businesses who wish to control who carries a handgun on their premises; other practical measures businesses can legally take under the statute; and the actual impact of the law in the months since it was enacted.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com. If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com. About our Guest:Vianei Lopez Braun is a shareholder at Decker Jones, P.C., where she heads the labor and employment law group for Decker Jones, P.C. and serves as the firm’s Chief Development Officer. She is a frequent author and speaker on employment law issues. Vianei is also a member of the Board of Directors of First Financial Bankshares, Inc. (FFIN – NASDAQ). She has served on numerous nonprofit boards and is the Immediate Past Chair of the Board of the Fort Worth Public Library Foundation.At the time of her graduation at age 19, Vianei was the youngest ever female graduate of Princeton University. In addition to appearing on various law-related lists, she has been honored as a “Great Woman of Texas” by the Fort Worth Business Press. Vianei lives in Fort Worth with a pack of rescue Chihuahuas and with her husband Jason, an attorney in the enforcement division of the SEC.Vianei can be reached at https://deckerjones.com/attorney/vianei-l-braun/ or (817) 336-2400.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives (for HRCI and SHRM credit):1. Understand the history of Texas’ handgun license-to-carry laws.2. Understand Texas businesses’ rights in controlling who carries a handgun on premises.3. Create handgun policies that are legally compliant and consider the interests of various stakeholders.
1/20/2022 • 24 minutes, 37 seconds
Workplace Mentorships with Garrett Mintz
Coffey discusses workplace mentor relationships with Garrett Mintz, a drug dealer-turned-business leader who works with companies to build their culture.They discuss the impact of mentors in Garrett’s life; his unique definition of “mentor”; what industrial psychology reveals about how to create effective mentor relationships; why mentor relationships based on hierarchies are often ineffective; how to create horizontal mentorships across an organization; the importance of work-orientation alignment in mentorships; how to share feedback in a constructive way; and how to create effective mentorships that promote employee engagement in remote workplaces.About our Guest:Garrett Mintz is the founder of Ambition In Motion, a company that helps build company culture through connection. From drug dealer to CEO, Garrett leveraged the mentors who helped him at his lowest point learn the power of what having someone see something in you that you don't quite see in yourself. He now applies those lessons by facilitating horizontal mentorship within companies, connecting executives together in mastermind groups, and leveraging employee feedback to improve manager performance through the AIM Insights Tool.Garrett can be contacted at https://ambition-in-motion.com or 219-776-9153.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year.Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.Learning Objectives:1. Recognize why many mentor relationships are not effective.2. Understand the strengths of horizontal mentorship relationships across an organization.3. Create effective mentorship programs that improve employee engagement.
1/13/2022 • 42 minutes, 9 seconds
Workplace Wellness and Vaccines with Johnette Van Eeden
Johnette Van Eeden and Mike Coffey discuss how employers’ attitudes toward employee wellness has changed over the last two decades due to changes in financial incentives, regulations making outcome-based programs more difficult for employers to implement, and healthcare reform.They also talk about how an employer can establish a baseline for measuring their employee population’s health and interventions that employers can implement to encourage healthier lifestyles.They also discuss vaccine mandates, booster shots, Covid variants, and breakthrough Covid cases.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at https://imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit https://goodmorninghr.com.About our Guest:Johnette Van Eeden is the CEO of Star Wellness, a leading national provider of on-site medical screening and biometric services in the US, helping organizations control healthcare costs by alerting individuals to undetected health conditions. She has also been at the forefront of Covid vaccine distribution both at her clinic and in workplaces across North Texas. She’s the author of Solving the Big FAT Puzzle: How to Create a Sustainable Solution That Works for YOU! and Navigating Wellness: Creating an Effective Strategy for Cost Containment.Johnette can be reached at https://starwellnessusa.com or 800-685-5572.About Mike Coffey:Mike Coffey is an entrepreneur, human resources professional, licensed private investigator, and HR consultant.In 1999, he founded Imperative, a background investigations firm helping risk-averse companies make well-informed decisions about the people they involve in their business.Today, Imperative serves hundreds of businesses across the US and, through its PFC Caregiver & Household Screening brand, many more private estates, family offices, and personal service agencies.Mike has been recognized as an Entrepreneur of Excellence and has twice been named HR Professional of the Year. Additionally, Imperative is included in the prestigious Best Places to Work in Texas list and has been named the Texas Association of Business’ small business of the year.Mike is a member of the Fort Worth chapter of the Entrepreneurs’ Organization and volunteers with the SHRM Texas State Council.Mike maintains his certification as a Senior Professional in Human Resources (SPHR) through the HR Certification Institute. He is also a SHRM Senior Certified Professional (SHRM-SCP).Mike lives in Fort Worth with his very patient wife. He practices yoga and maintains a keto diet, about both of which he will gladly tell you way more than you want to know.
1/6/2022 • 27 minutes, 11 seconds
Understanding Business Financials
Understanding a business’ finances is fundamental to being a successful leader. In this conversation with Greg Crabtree, author of Simple Numbers and Simple Numbers 2.0, Coffey explores the key concepts business leaders—and especially human resources leaders—need to understand in order to measure financial success.They discuss what Greg calls “the most important number in business” (more important than even net income); how direct labor should be measured; why the ability to measure output rather than activity would “move HR to the next level;” measuring labor and management efficiency; and common key performance indicators that companies should stop using.They also discuss a financial view of talent development and the importance of acting when an employee’s compensation has exceeded their productivity.About our Guest:Greg Crabtree is a speaker, author, entrepreneur, and financial expert. Greg founded the accounting firm Crabtree, Rowe and Berger to focus on helping entrepreneurs build their economic engine.After being named to the INC 5000 list for 2019, Greg's firm merged with Carr, Riggs & Ingram CPA's and Advisors, a top 25 U.S. Accounting firm to help broaden their impact on the entrepreneur community.In 2011, Greg's first book "Simple Numbers, Straight Talk, Big Profits" shares his core principles of how to turn your business into a wealth building engine. In 2014, Greg contributed a chapter to Verne Harnish's book, "Scaling Up" on how to improve profits though labor efficiency. In 2020, Greg released his newest book, "Simple Numbers 2.0: Rules for Smart Scaling". Greg is a frequent speaker to groups like the Entrepreneurs’ Organization (EO), Scaling Up (Gazelles), Vistage and ACETECH and has presented in over 15 countries.Greg also chairs the EO@Wharton Executive Education program for the last 5 years and will be launching a new Executive Education program for EO in 2022 called Functional Finance for Entrepreneurs that will teach any entrepreneur the basics to understand their financials and use the data to drive exceptional business performance and value.Greg can be reached at https://simplenumbers.me/ or at (256) 704-0620.Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
12/30/2021 • 33 minutes, 55 seconds
Talent Development in the Post-COVID Now Normal
With all the talk of the Great Resignation, some companies are actually laying off people and today’s guest, Brian Hinchliffe, helps those professionals navigate the recruitment landscape.In his conversation with Mike, Brian asserts that, at least in the case of his job-seeker clients, expectations haven’t changed: they are looking for positions where they can grow professionally.They talk about those expectations, which employers are most likely to retain quality talent, and the impact of technology on job interviews. They also discuss what employers should look for in an outplacement relationship.About our Guest:Brian provides outplacement and career transition services at Keystone Partners in Dallas-Fort Worth, Texas. He specializes in outplacement, career coaching, recruiting, staffing, as well as talent and organization development.Known for a global and multi-cultural perspective, Brian has varied international and U.S. experience in industries including chemicals, mining, manufacturing, oil and gas, airlines, professional services, financial services, and consulting.Brian was previously CEO of Kurru, LLC, a Texas-talent consulting firm he co-founded, since in 1999. Recently, he led the Executive Career Transition practice of Career Partners International (CPI) LLC in Texas and Louisiana, building a strong Executive Network. As Senior Recruitment Consultant with Performance Search Group, he recruited for difficult-to-fill C-level, Executive, Managerial, and Engineering Technical positions for client companies. As VP Senior Consultant with Right Management in North Texas, Brian provided career and executive coaching.Brian is a certified CPI Senior Career Transition Consultant, a Certified New Horizons Coach, and is certified in the CPI Facilitator Manager as Coach Learning Series®.Brian had international experience as an organizational change consultant and has previously sold HR technology. He holds an MBA from Macquarie Graduate School of Management and a BS in Psychology from the University of Sydney. www.keystonepartners.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
12/23/2021 • 31 minutes, 39 seconds
The Art of Awkward
Coffey visits with Kristi Spaethe about having awkward but necessary conversations in the workplace. They discuss the challenges leaders face in giving honest feedback, ways to manage the fears such conversations bring, the mistake of being too nice in these conversations, and the trap of sandwiching feedback with compliments. They also talk about the importance of addressing issues a timely manner, preparing for difficult conversations, responding thoughtfully to emotional responses, and following up with the individual after the conversation. About our Guest:Kristi Spaethe is President and Principle Consultant of The People Perspective, LLC, an HR Consulting firm helping organizations realize their Best Practices in Human Resources. With 15 years’ experience in “all things HR”, Kristi’s past experience includes companies such as QuikTrip, Solvay, NORDAM and SBS Industries. Kristi earned a Bachelor’s Degree in Psychology with a Human Resources Development option and also holds the PHR and SHRM-CP certifications.Kristi is the current OKHR State Direct-Elect for the Oklahoma Human Resources State Council where she has served in prior various roles beginning in 2018. Kristi has also served in various roles with the Tulsa Area Human Resources Association, including President, since 2014. Additionally, Kristi has served on the Bixby Metro Chamber of Commerce Board of Directors and is a mentor and subject matter expert with SCORE Tulsa. Kristi also gives back to the community by giving her time to non-profit organizations such as Women in Recovery and Muddy Paws.Kristi received the President’s Award from the Tulsa Area Human Resources Association in 2016 and the Richard R. Messer Excellence in Human Resources award in 2019. She also received the Oklahoma Human Resources Award of Excellence in 2020. The People Perspective has also been nominated for Small Business of the Year with the TYPROS Boomtown Awards in 2020 and for Small Business of the Year, Woman Owned Business of the Year and Kristi as Entrepreneur of the Year with the Bixby Metro Chamber of Commerce in 2021. kristi@pplperspective.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
12/16/2021 • 27 minutes, 25 seconds
Second Chance Employment
In this episode, Coffey and Cheri Garcia, who runs Cornbread Hustle--a staffing firm specializing in helping former offenders find work--discuss hiring individuals with criminal histories. They discuss how Cheri's own experience with substance abuse led to her own downfall, how she turned her life around, and what employers can learn from her experience and the successes of other employers who've hired former offenders through Cornbread Hustle. Also, check out Coffey's webinar, How to Fairly and Legally Evaluate Applicants’ Criminal History Information, at https://imperativeinfo.com/webinars.Please take a moment to rate and review Good Morning, HR on Apple Podcasts!About our Guest:Cheri Garcia is the Founder of Cornbread Hustle, a staffing agency for second chances. Cheri is passionate about helping people with criminal backgrounds and individuals in recovery find transformation through employment or entrepreneurship.As someone who has re-invented her own life, Cheri wanted to create a company to help others do the same. Before starting Cornbread Hustle, Cheri found her first transformation and recovery through inventing a tanning bed and starting a career in the TV news industry. She later found recovery a second time, but through faith and a sober lifestyle. With a strong background in marketing and PR, Cheri uses the skills she acquired to help individuals getting out of prison rebrand themselves to become the person they want to be and get noticed by the people they want to meet. https://cornbreadhustle.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
12/9/2021 • 36 minutes, 8 seconds
The Role of Diversity in Product Design & Marketing
Diversity is a hot topic for employers today.Not only are businesses trying to diversify their employee population, they’re trying to develop services and products for specific demographics of their consumer population, as well.Our guest today insists that a diverse employee population will help a business serve a diverse consumer population.About our Guest:In 2020, Dion was announced to be the Chief Diversity Officer at Elevate Credit, headquartered in west Fort Worth. As the CDO, Dion has lead the expansion of the Elevate Diversity, Equity & Inclusion program. The first stage of the expansion was building out the Elevate employee resource groups which now include Women in Technology, LGBTQ, Military and the Mosaic Multicultural networks. The vision for these networks is to leverage diverse experiences and backgrounds Elevate’s employees to create a high-performing organization -- prioritizing respect and equality within the company. Additionally, Dion has led an effort to expand Elevates impact to those communities that are represented by the employee resource groups – particularly around efforts that promote financial empowerment through education, family wellness, charitable donations and mentorship for career development. At Elevate, Dion also holds the role of Senior Director of Bank Products, specifically building the company’s national credit card business. Finally, Dion is a member of the FW Chamber of Commerce West Area Advisory Board where he is an active advocate for promoting diversity and inclusion initiatives to help local Fort Worth business leaders.Dion is an enthusiastic alumni from the HBCU - North Carolina Agricultural and Technical State University. He also has a deep passion for charity work the the Metro DFW area, especially Junior Achievement and Tango Charities.http://www.elevate.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
12/2/2021 • 48 minutes, 11 seconds
The Cure for Stupidity: Using Brain Science to Explain Irrational Behavior
Many managers often have WTF moments. We give someone instructions as to what we want them to do and then, though some sort of ninja-esque mental gymnastics, they manage to do something completely different than what we expected.What are they thinking?! Are they really that stupid?My guest today says this behavior—on both the part of the manager and the employee—is a common part of our wiring as humans. But, he says, there is a cure for what we might call stupidity.About our Guest:Eric M. Bailey is the bestselling author of The Cure for Stupidity: Using Brain Science to Explain Irrational Behavior and President of Bailey Strategic Innovation Group, one of the fastest-growing human communication consulting firms in the United States. Eric has a diverse set of experiences that includes helping NFL All-Pro Larry Fitzgerald pet a rhinoceros, doing barrel rolls in an F-16, and chatting with LL Cool J on the campus of Harvard University.Honored as Diversity Leader of the Year, Eric is the creator of the Principles of Human Understanding™, a leadership and communication methodology based in brain science and psychology. Eric’s unique style blends fact and emotion and finds ways to appeal to the analytical thinkers, the emotional feelers, and everyone in between. Eric has a unique ability to communicate seemingly complex concepts in practical, easy-to-comprehend ways, aiding in self-awareness and knowledge retention.As a honoree of the prestigious 40 Under 40 award, Eric has been featured on CNN, The Wall Street Journal, Fox Soul, Huffington Post, Forbes, the Consciously Unbiased Podcast and has helped leaders and teams across the world see common problems from new and different perspectives. Eric works with Google Inc, the US Air Force, Los Angeles County, the City of St. Louis, MO, Phoenix Police Department and many more. Eric also runs a YouTube series of 2-minute executive lessons called The Walking Meeting (www.thewalkingmeeting.com). Eric has a Master’s degree in Leadership and Organizational Psychology from Saint Louis University and is a lifetime learner of human and organizational behavior. When not working or researching, you can find Eric and his wife Jamie racing on their road bikes, being cheered on by their three children.https://ericmbailey.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
11/25/2021 • 37 minutes, 30 seconds
Covid and Other Crisis Communications
The last couple years have been full of monkeys flinging poo at businesses’ reputations.Companies’ response to Covid last spring – do we go remote or do we stay in the office? How do we coordinate our decision with customers, employees, and other stakeholders? Do we make commitments to returning to the office?Then, George Floyd was murdered on May 25th. Many companies rightly condemned his killing publicly but then were criticized from all sides for saying too much or not saying enough.Now many employers are struggling with returning employees to the workplace and whether they should mandate vaccinations. Once again, many employers are taking it in the pants from all sides.In a world where even a few motivated employees can create a furor on Twitter and social capital is measured with the same gravity as a profit and loss statement, quality internal and external communications are more critical than ever.About our Guest:Abby has over 15 years of experience leading Communications and Marketing for an international healthcare system, where she handled just about every type of Communications challenge a large organization could face, from bubonic plague and hurricanes to capital murder. That's how she became the person who'd pick up the phone when the construction crew found bodies under the building, and how she honed her Communications skills in the fast-paced world of crisis response.And although she still loves a good media issue, Abby didn't just respond to crises. She also led reorganization of that health system's marketing and communications functions, saving $4 million and improving market share in almost every market in year one alone. And during a time of intense growth, she directed merger and acquisition communications and market-entry marketing tactics as that organization experienced $1.6 billion global asset growth over only 18 months. She also she led that health system's COVID-19 communications through the pandemic, from the discovery of its first COVID-positive patients through the rush of initial vaccination panic and the first days of the delta variant.Now, she works to support businesses with all kinds of Marketing and Communications needs. She helps figure out how to attract and keep their customers through effective marketing, with a special focus on digital and social media. She helps engage their employees through impactful internal messaging. And she helps them solve some of their thorniest problems along the way.During her down time, she chases her two-year-old twins around the house and continues using her strategic Communications skills to convince her husband that her beloved San Antonio Spurs really are the best team in the NBA. You can learn more about her work and read her self-important ramblings on LinkedIn.linkedin.com/in/abbylowe/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
If there is one thing that almost all employees and managers agree is broken in many workplaces, it is performance management.In many organizations, the lack of mutually understood expectations, inconsistent feedback, performance improvement plans, and the dreaded annual performance review often hinder rather than facilitate individual’s success.Beyond that, poor performance management is often at the root of claims of harassment, bias, and even employment litigation.About our Guest:As a founding member of Simon | Paschal PLLC, a boutique employment law firm in Frisco, Texas, Dustin maintains an active employment law practice. If it’s an HR related issue, Dustin likely handles it for his clients. Dustin is a former President of DallasHR and is currently serving as the Board Chair on DallasHR’s overall governing body. Dustin also serves as the District 1 Director for Texas SHRM and previously served as one of its Legal & Legislative Directors. Dustin likes HR so much, he married an HR professional! When Dustin isn’t working, he is trying to keep up with an active three year old son or enjoying a nice cocktail poolside with his wife!https://simonpaschal.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
11/11/2021 • 32 minutes, 24 seconds
Broadening Security Concerns in the Workplace
In this episode, Mike talks to personal security expert Jeff McKissack about violence inside and outside of the workplace and a few simple tools employers can share with employees to help them avoid violent crime and exploitation. They discuss the leading source of violence in the workplace, the importance of situational awareness, and what employers should be doing to mitigate some of the damage from dumb things an employee might do.About our Guest:Jeff McKissack is a noted authority in the area of violence and exploitation prevention. For years he worked with an investigative reporter for the national media interviewing criminals to determine 'how' they did what they did versus 'why.'For over 30 years, Jeff has spoken to conferences and conventions across the country, provided onsite employee training as well as continuing education training, and offered numerous value-add events for key industries seeking to deepen their connection with their clients.However, Jeff best sums up his mission and message by saying, "my goal is to help you spot trouble 'before' trouble spots you." In today's world, that is a message that should resonate with us all both personally and professionally.http://www.defensebydesign.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
11/4/2021 • 28 minutes, 3 seconds
Effective Workplace Investigations
Today I discuss workplace investigations with employment law attorney Dan Stern. We discuss when a complaint warrants an investigation, how to determine who should conduct an investigation, and dealing with complainants, witnesses, and the accused. It is an interesting conversation with takeaways for those conducting their first investigation and seasoned workplace Columbos.About our Guest:Dan Stern advises employers on labor and employment matters including affirmative action plans; wage and hour issues; and discrimination and harassment claims. By recommending and developing effective employment policies and procedures, he helps clients reduce the risk of employment-related lawsuits. He is Board Certified in Labor and Employment Law by the Texas Board of Legal Specialization.dstern@dykema.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
10/28/2021 • 36 minutes, 36 seconds
Vaccines and the Workplace
Given the hot mess that 2020 delivered, perhaps it is no surprise that 2021 has been the year of the Covid vaccine controversy. Some employees are afraid to work alongside unvaccinated coworkers while others are refusing to get vaccinated.In this episode, Mike talks to employment law attorney Paul Simon about Covid vaccine mandates, addressing vaccine hesitancy, and potential employer liability for workplace-related Covid infections.About our Guest:Paul is a founding member of Simon | Paschal PLLC, an employment and business law boutique law firm in Frisco, Texas. Paul graduated from Hope College and Michigan State University College of Law, where he graduated magna cum laude.Paul is both an active transactional attorney and a litigator. Paul regularly appears before state and federal courts on behalf of his clients. In addition to his work as a litigator, Paul serves as an outside General Counsel for many of his clients, a role in which he regularly represents employers before the TWC, EEOC and various other government agencies.Paul is a member of the State Bar of Texas, the Dallas Bar Association, and the Dallas Association of Young Lawyers. Paul is a five-term member of the DAYL Executive Committee, where he ultimately served as President. Paul has been selected annually as a Texas Super Lawyer since 2014. Paul has been recognized by D Magazine as a Best Lawyer in Dallas. https://simonpaschal.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
10/21/2021 • 32 minutes, 40 seconds
Using Science to Create a Thriving Culture
More than ever, employers are struggling with employee engagement. Some businesses claim that remote employees are harder to manage and many surveys indicate that remote employees feel disengaged from their peers and their companies.But when they’ve tried to return to in-person workplaces, they’ve received pushback.Since the beginning of the pandemic, I’ve argued that organizations with effective leadership and truly-engaged employees will be successful whether they are remote or not. But sadly, most organizations are lacking in both leadership and employee engagement.Today’s guest says that creating a thriving company culture requires a unique understanding of what motivates employees.About our Guest:Randal Weidenaar is a researcher, author and national speaker. His passion was born out of the pain of broken workplaces, and leaders that wounded rather than served. Randal set out to discover a method that leads to life giving leadership and culture. Randal created VP Culture a leadership system based on attachment science that inspires a powerful relational culture foundation. His research reveals that our neurobiology engages when our relationships are healthy and connected. This leads to actual health, vitality and productivity on all levels. Rather than just tips and tricks, VPCulture focuses on a profoundly relational way of leading and living. Randal has studied Business Processes Development at MIT Sloan School of Management; The Fundamentals of Neuroscience at Harvard-x, Quantitative Social Research Methods at University of Amsterdam, and Culture-Driven Team Development at University of Pennsylvania. He has helped corporations, government, and non-profit organizations unpack the art and science of leadership and culture creation. He wrote The VPCulture Workbook to help leaders develop this team culture. Randal has worked with diverse teams from over 42 countries and consulted countless organizations in marketing and culture development. Additionally, he is the founder of Notionfront, a marketing firm that has clients across the United States. He is also the director of Grace Encounter, a self-development organization. Randal lives with his wife on a sustainable farm in central Missouri.https://www.vpculture.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
10/14/2021 • 37 minutes, 6 seconds
Texas' New Strict Sexual Harassment Law
On September 1, 2021, three major changes to the Texas Commission on Human Rights Act went into effect. These changes give those who have been the victims of sexual harassment in the workplace many more litigation options under Texas law. Previous Good Morning, HR guest attorney Jim Zadeh calls these changes "gold" for plaintiffs.Today's guest agrees that these changes will necessitate changes to policy and training by every employer in Texas, regardless of the number of employees. And individual supervisors or even coworkers will need to rethink their own potential liability when they become aware of workplace sexual harassment.About our Guest:Julie is a partner in the law firm of Ross | Gannaway, PLLC. Her law practice is devoted solely to employment law, and she represents employers and management in both the public and private sector. Julie’s practice emphasizes all aspects of employment law including assisting clients on FMLA, FLSA and ADA issues; assisting clients against claims such as wrongful discharge, employment discrimination and harassment under Title VII, ADA, ADEA and other employment statutes; training in all areas of employment law; and investigation of employee complaints. Julie has a J.D. with honors from Texas Tech University and a B.B.A. in Accounting from the University of Texas. Julie is a long-time member of FWHR and served on the board of directors as Legal and Legislative Director for many years. JR@rossgannaway.lawGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
10/7/2021 • 29 minutes, 50 seconds
Using Behavioral Economics in Decision Making
In this episode, we continue to explore the hot topic of what the workplace will look like in the coming months and years. Many business leaders are making decisions based on their past experiences, their individual leadership styles, and their beliefs about what the world of work SHOULD look like. In other words, they’re “following their gut.”But in doing so, it seems to me that they risk making decisions based on outdated paradigms, personal biases, and the fear of change.Mike and Agnes discuss the impact of behavioral economics on business leaders’ decision making, how our brains are not designed for modern planning scenarios, and how to overcome our penchant for short-term thinking.About our Guest:Agnes Vishnevkin, MBA, has over 15 years of helping leaders achieve their top priorities through successful decision making and risk management. She serves as the co-founder of Disaster Avoidance Experts, a future-proofing consultancy that helps forward-looking leaders avoid dangerous threats and missed opportunities.http://disasteravoidanceexperts.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
9/30/2021 • 34 minutes, 41 seconds
A Practical Conversation About DEI
When intentional or unintentional road blocks are unnecessarily set in front of employees in the workplace, the entire organization suffers.And when those roadblocks are based upon physical or cultural issues unrelated to an employee’s ability to thrive in an organization, our whole community suffers.What ought an employer do to ensure that they are recruiting, selecting, onboarding, and professionally growing individuals from a wide variety of backgrounds?What beliefs or customs must they discard in order to build workplaces reflective of the larger community?Today’s guest has been a dear friend for at least a decade.In this nuanced conversation, Mike and Angela Shaw discuss diversity, equity, and inclusion initiatives this week. Starting with straightforward definition of each those terms, they go on to discuss DEI's impact on a meritocratic workplace, whether the use of "professionalism" standards are an excuse for workplace bias, and how organizations can kick-start their DEI initiatives.About our Guest:Voted the 2020 TXSHRM Volunteer Leader of the Year, Chief People Officer and DEI advocate Angela Shaw is an award-winning leader, speaker and teacher. With an extensive background in human resources, her career expands over several industries including government, education and now food & beverage. Angela worked her way up from an entry-level position to earn her seat at the C-Suite table. Angela is both a SHRM Senior Certified Professional and Senior Human Resources Certified Professional earning both designations within a year of one another. She tirelessly works towards building a more inclusive world by dedicating herself to educating people about the intersection of Human Resources and Diversity, Equity and Inclusion. https://www.linkedin.com/in/angelalshawGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
9/23/2021 • 32 minutes, 33 seconds
Effective Cybersecurity
The 1983 movie War Games introduced the concept of “hacking” to the general public.And in the ensuing four decades, we’ve seen massive online breaches of security involving both personal and business information. Once considered a unique event, data breaches have become commonplace but many companies still don’t have adequate safeguards to protect their information.Our guest today says that protecting businesses’ computer networks involves both technological and human defenses.During this thirty-minute episode, Gary covers effective cybersecurity efforts, how businesses can protect themselves, and the different types of protection methods.About our Guest:Gary Tonniges Jr, CPA is the founder and CEO of TriQuest Technologies, Inc, Fort Worth's IT Solutions leader for business customers since 1997. TriQuest specializes in supporting executives responsible for directing and managing IT Support within their organization. We help customers utilize technology to be more effective in their businesses, maximizing their ability to protect their data and their clients' data. Gary is a proud 1992 graduate of Texas A&M and earned his Executive MBA from TCU in 2005. He is a Certified Public Accountant and holds multiple technical certifications. Gary is active in the Fort Worth community. He is the Treasurer for the Fort Worth Texas State Board of CPAs and on the Board of Directors for the state TXCPA. He is a proud member of the Fort Worth A&M Club and active alumni of the TCU EMBA program. Gary is an expert in technology solutions and has spoken for FWHR Strategic Mindset, HRSW, TXCPA groups, Tarrant County Probate Bar Association, and local Vistage groups. https://triquesttech.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
9/16/2021 • 32 minutes, 25 seconds
The Future of Work
Performance management in many organizations has evolved beyond job descriptions, annual reviews, and performance improvement plans.And, as the pandemic continues to push physical distance between employees and supervisors, many businesses are looking for new ways to incentivize, motivate, and grow their employees in a new and ever-changing environment.Today’s guest says that many of the current and coming changes were inevitable—the pandemic has only accelerated them. Managers have to find new ways to get the best out of their people and employee’s expectations from employers are also changing.During this thirty-minute episode, the speakers talk about Dereks’s topic for the upcoming Strategic Mindset Conference. They cover remote work, artificial intelligence, new performance models, and the gig economy. About our Guest:Dr. Derek Crews is Associate Professor of Management in the College of Business at Texas Woman’s University. Derek’s experience and certifications include Past President of the North Texas Society for Human Resource Management; Past Vice-President for Membership; Texoma Human Resource Management Association; Senior Certified Professional of the Society for Human Resource Management (SHRM-SCP); Senior Professional in Human Resources (SPHR), Master Trainer; AchieveGlobal, and Master Trainer; Development Dimensions International. He is also a graduate of Harvard University’s Institute for Management and Leadership in Education. Prior to his academic career, Derek served in various managerial and supervisory roles, including Vice-President, Finance and Administration for Texas Parcel Service. He has consulted with organizations as diverse as the Texas Workforce Commission, Workforce Texoma, Gwinnett Technical College, Texas A&M, Black & Decker, Alcoa, Texas Instruments, Tyson Foods, and Walmart. Derek’s publications include the textbook Mastering Human Resource Management, and articles published in International Journal of Productivity and Performance Management, International Journal of Human Resource Studies, International Journal of Business & Social Sciences, and Leadership & Organizational Management Journal.dcrews@twu.eduGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
9/14/2021 • 28 minutes, 54 seconds
Getting and Keeping a Strategic Mindset for Human Resource Professionals
Before ending her twenty-year management career as a C-level executive and beginning her career speaking, consulting, and training, Pam Boyd was a well-seasoned, backstabbing, corporate-hating, finger-pointing, excuse-making, and pathologically negative middle manager. After a proactive boss changed her trajectory, she vowed to help alleviate the suffering that comes from working in high-drama environments. During this thirty-minute episode, the speakers talk about Pam’s topic for the upcoming Strategic Mindset Conference. Pam covers what it means to have a strategic mindset as well as how to develop a strategic mindset. About our Guest:Pam’s specialty is helping people live productive and drama-free lives. Before ending her twenty-year management career as a C-level executive and beginning her career speaking, consulting, and training, Pam Boyd was a well-seasoned, backstabbing, corporate-hating, finger-pointing, excuse-making, and pathologically negative middle manager. After a proactive boss changed her trajectory, she vowed to help alleviate the suffering that comes from working in high-drama environments.In 1998, she launched Dramatic Conclusions, providing leadership, coaching, and management support for businesses, schools, entrepreneurs, and non-profit organizations. She has worked with clients in 50 states, Australia, New Zealand, Mexico, Canada, the Virgin Islands, and Europe, and is the author of four books, Rescripting the Workplace, The Essential Handbook for First-Time Managers, The Two-Minute Tune-Up, The Miracle I Almost Missed, three screenplays, a daily blog, and numerous articles and webinars. She lives in Dallas, Texas with her husband and co-producer of workplace miracles, Bernie Beck. http://www.dramaticconclusions.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.
9/9/2021 • 31 minutes, 56 seconds
Navigate Team Dynamics Using Emotional Intelligence
There was once a time when a leaders’ style was the blueprint for every interaction. Subordinates were expected to modify their own behavior in order to work successfully with that leader.But in the 25 years since the publication of Daniel Goleman’s Emotional Intelligence, many businesses have recognized that a successful team dynamic necessitates first understanding one’s own motivations, behavior styles, and internal biases and then understanding the same for each other team member. Then modifying our behavior to achieve the teams’ goal with as little friction as possible.Our guest this episode is Adrian Porter. Adrian is a Vice President at the Austin Alliance Group and will be discussing Navigating Team Dynamics using Emotional Intelligence at Fort Worth HR’s Strategic Mindset Conference on September 17th. During this thirty-minute episode, Mike and Adrian discuss emotional intelligence, measuring EQ, and adult’s core behaviors and whether they can be changed.About our Guest:Adrian Porter possesses a diverse business background that includes over 20 years in corporate administrative positions such as VP of Administration, Office Manager, Project Management Administrator, and Executive Assistant. She has a proven track record of guiding business owners and C-Suite executive leaders to shine. She is the implementer; she gets great joy out of helping others be successful. Around the office, she is often known as the “hot pink duct tape”. Her superpower is finding the right place for all of the pieces and creating a beautiful ensemble. With experience in a number of industries including Title Companies, Finance, Civil Engineering, and Human Resources Consulting, Adrian’s career is filled with success stories of helping executives build the business of the business while they concentrate on the development of their product or service. Adrian joined the team at Austin Alliance Group in 2019 as VP of Administration & Client Experience. She enjoys all aspects of office administration, content development and facilitating client learning experiences. Adrian holds an AAS in Business Administration and is a Certified Facilitator in the proven communication tool Everything DiSC®.http://www.austinalliancegroup.com/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
9/7/2021 • 24 minutes, 59 seconds
Are Microaggressions a Big Deal?
Social justice warrior. Racist. Snowflake. White privilege.Over the last few years and particularly the past 18 months, conversations around race, gender identity, religion, and a host of other physical and personality traits have become more and more heated.Even once commonly-understood terms like “racism” have evolving meanings rife with opportunity for disagreement. Well beyond the widely-held explicit biases of previous generations, many contemporary conversations are about less-obvious and often unintentionally-offensive behaviors that impact employees’ sense of fairness and belonging in many workplaces.During this thirty-minute episode, the speakers talk about microaggressions and business leaders desire to “do the right thing” but are fearful of taking action in such a contentious environment.About our Guest:Rodney Klein has over sixteen years of experience as an EEO trainer and presenter with the US Equal Employment Opportunity Commission and as owner of Rodney Klein EEO Training. He is a recognized authority in federal EEO law and is a sought-after speaker and trainer across Texas. He regularly educates groups on workplace discrimination, harassment, retaliation and Title I of the Americans with Disabilities Act. He also trains audiences on addressing workplace behavior, creating civil cultures, understanding and reducing microaggressions, and minimizing unconscious bias in decision making. He coaches organizational leaders on how to re-think EEO in ways that better equip them to navigate the challenges brought on by an ever-changing social landscape. Rodney believes that understanding EEO both legally and culturally is the key in creating productive, efficient and ultimately inspired workforces. rk@rodneykleineeotraining.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
9/2/2021 • 40 minutes, 31 seconds
Strategies to Get More Buy-In from the C-Suite
For as long as I’ve been in and around HR, I’ve heard HR professionals bemoan the fact that they don’t have a seat at the table.But when I look around, I see plenty of strong HR leaders driving change and moving their organizations forward, both inside and outside of the C-Suite.Is it just a matter of competency or personality that determines who ends up in positions of leadership?On today’s episode, our guest Bruce Waller says that no one gets a seat at the table by accident.And there are specific strategies professionals inside and outside of HR can employ to sell their ideas and create more influence inside their organizations.During this thirty-minute episode, the speakers talk about strategies that will help you sell yourself, your ideas, and create more influence for you in the workplace… starting with building trust.About our Guest:Bruce Waller is the Vice President of Corporate Relocation for Armstrong Relocation and Companies in Dallas, Texas. Bruce has enjoyed many roles in relocation from operations to general management for over 25 years, and currently arranges services for organizations that need to relocate talent across the US and abroad.Bruce is a former President and Chairman of the Board for DallasHR, the 3rd largest SHRM chapter in the US and currently serves as a Director of Leadership Development for Texas SHRM State Council. Bruce is certified by both HRCI (Human Resources Certification Institute) with a PHR, and SHRM (Society of Human Resource Management) with a SHRM-CP.www.armstrongrelocation.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
8/31/2021 • 29 minutes, 47 seconds
The Workplace Psychological Contract
Do employers have responsibilities to employees beyond the explicit terms and conditions of employment and whatever statutory or regulatory requirements might exist?And, if there is an implicit unstated agreement between employees and employers, how can leaders ensure that they uphold their side of the agreement whose details may not be fully understood by the parties?On this week’s episode Mike and special guest Julie Develin discuss the psychological contract, which Julie describes as “the exchange relationship between the organizations and their people.”During this thirty-minute episode, the speakers clarify what the psychological contract is and how it has changed since the start of the pandemic. What happens when employees and leaders aren’t on the same page with regards to the psychological contract? What can an employer do to clarify or strengthen the psychological contract?About our Guest:Julie Develin, MSHRD, SHRM-SCP, GTML An expert on employee relations, workplace flexibility, and workforce development, Julie Develin is a Sr. Partner, HCM Advisory at UKG, a global leader in workforce cloud solutions. With more than 17 years of experience as an HR executive focused on improving workplace culture and enhancing the employee experience, Develin helps organizations worldwide implement strategic employee technology and workplace initiatives to enhance productivity, improve communication, and increase satisfaction across the workforce. Develin holds an M.S. in human resources development from McDaniel College, where she continues to work today as an adjunct professor in the human resources management and human services management programs.https://www.linkedin.com/in/jdevhr/Good Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
8/26/2021 • 34 minutes, 44 seconds
The (Post?) Pandemic Workplace
Over the last year, many leaders have been wondering when business will get back to “normal.”But now the fact that a large portion of the population have yet to get vaccinated and the resurgence of Covid-19 through the Delta variant have many leaders wondering what’s next and what their workplaces will look like next month and in years to come.This week's guest, Steve Peglar, says that although the new normal is a moving target, there are things that business leaders can do to maintain an agile and productive workforce.In this thirty-minute episode, the speakers talk about returning to the office, questions about mandatory vaccines, symptoms screening, and other illness related protocols, as well as what diversity, equality, and inclusion initiatives look like in a remote environment.About our Guest:Steve Peglar, SPHR, PI, SHRM-SCP, is Senior Vice President with The WhitneySmith Company, a 32-year-old Fort Worth, Texas-based human resources consulting firm. He currently leads the firm’s Austin, Texas office. Mr. Peglar has over twenty-five years of strategic and tactical human resources experience and has worked with a wide variety of industries including services, manufacturing, banking & finance, energy, nonprofits, defense & federal contracting, architectural & engineering services, municipal governments, education, telecommunications, and more. Mr. Peglar holds a B.S. in Business Administration from the University of Tennessee. He also maintains the Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute, the Senior Certified Professional (SHRM-SCP) designation from the Society for Human Resources Management and is licensed as a Private Investigator with the Texas Commission on Private Security.www.whiteneysmithco.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
8/19/2021 • 32 minutes, 5 seconds
How the Pandemic Exposed Bad Managers
As the pandemic wanes and employees across the US begin to return to the office, there is a lot of talk about the business lessons learned from the pandemic. Mike Coffey and Terri Swain explore an issue that existed well before the first COVID-19 case was diagnosed in North America. This issue is the topic of countless business books, scholarly articles, and conference presentations.To put it succinctly, MOST MANAGERS SUCK. That’s not exactly a news flash but Terri says that something began to change early in the pandemic—employees were increasingly less willing to tolerate crappy managers.In this thirty-minute episode, the speakers talk about a noticeable uptick in employee relations complaints early in the pandemic and discuss why that may be.About our Guest:Terri Swain is the founder and managing partner of The HR Consultant, a Fort Worth based, human resources consulting firm specializing in Equal Employment Opportunity, Affirmative Action, and employee relations. The company was founded in 1998 and has a nationwide diverse client base.Prior to her consulting role, she had Fortune 200 human resource leadership experience in the areas of employee relations, human resource planning, and training and development. Terri began her career in human resources via government compliance as an investigator for the Equal Employment Opportunity Commission (EEOC).In her role as a compliance expert, she has written many Affirmative Action plans and streamlined the AAP process; assisted companies through Department of Labor audits; served as an expert witness in EEO cases; and conducted third-party discrimination, harassment and employee relations investigations. www.thehrconsultant.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
8/12/2021 • 38 minutes, 20 seconds
Are Employment Non-Competes Enforceable & Ethical?
In his July 9th "Executive Order on Promoting Competition in the American Economy," President Biden encouraged the Federal Trade Commission "to curtail the unfair use of non-compete clauses... that may unfairly limit worker mobility."Once primarily limited to executives or salespeople with strategic customer relationships or highly-technical positions with access to intellectual property, more and more employers are using non-compete clauses to prevent rank and file employees from going to work for competitors.Mike Coffey and guest Jim Zadeh, JD discuss the practical and ethical considerations in the use of non-competes. They discuss the business case for employment non-compete agreements, the ethics of such agreements, and challenges to the enforcement of non-compete agreements.About our Guest:Jamshyd (Jim) M. Zadeh, Esq. is president and owner of the Law Office of Jim Zadeh, P.C. Based in Fort Worth, Texas, Jim has 32 years of litigation experience. He also serves as local counsel in Tarrant County and throughout Texas and prepares appellate briefs as needed.Zadeh’s law experience includes representing:
Numerous individuals and companies in personal injury cases
Companies and individuals in business disputes
Employees and employers in employment related disputes
www.zadehfirm.comGood Morning, HR is brought to you by Imperative—premium background checks with fast and friendly service. For more information about our commitment to quality and excellent customer service, visit us at imperativeinfo.com.If you are an HRCI or SHRM-certified professional, this episode of Good Morning, HR has been pre-approved for half a recertification credit. To obtain the recertification information for this episode, visit goodmorninghr.com.
8/5/2021 • 36 minutes
Good Morning, HR Trailer
HR entrepreneur Mike Coffey, SPHR, SHRM-SCP engages business thought leaders about the strategic, psychological, legal, and practical implications of bringing people together to create value for shareholders, customers, and the community. As an HR consultant, mentor to first-stage businesses through EO’s Accelerator program, and owner of Imperative—Bulletproof Background Screening, Mike is passionate about helping other professionals improve how they recruit, select, and manage their people. Most thirty-minute episodes of Good Morning, HR will be eligible for half a recertification credit for both HRCI and SHRM-certified professionals. Mike is a member of Entrepreneurs Organization (EO) Fort Worth and active with the Texas Association of Business, the Fort Worth Chamber, and Texas SHRM.