The mission, vision, and values are the lifeblood of an organization. AdventHealth President and CEO Terry Shaw offers up one of the most insightful interviews yet on C-suite Conversations, sharing his strategies for leading with curiosity, adaptability, and authenticity. Terry vulnerably discusses his own strengths and weaknesses as a leader throughout his four-decade career with AdventHealth, which is now an $18 billion healthcare delivery system with 52 hospitals and 93,000 employees across multiple states.

Procter & Gamble's Chief Communications Officer, Damon Jones has a pretty clear message for those seeking career success: be deliberate, be bold, and always be learning. Damon's nearly 30-year career at P&G has afforded him plenty of opportunities to do each of these things, as well as developed in him a genuine fondness for effective communication practices. He shares advice for aspiring leaders, including the need to be clear on what you can contribute and to seek out opportunities for growth and learning. He also discusses the role of CEOs in communicating with customers and shaping the brand, emphasizing the need for clarity, authenticity, and alignment with the company's values.

Creating cultures where we are all celebrated rather than tolerated is a passion of Jennifer McCollum, CEO of Linkage and author of In Her Own Voice: A Woman’s Rise to CEO. Jennifer explores the challenges and hurdles that women face in their journey to leadership positions, emphasizing the need for organizations to create inclusive cultures where women can thrive. Jennifer encourages everyone, regardless of gender, to be selective in choosing organizations that celebrate and support their growth.

Few brands are as recognizable as Pepsi. Todd Kaplan, Pepsi’s Chief Marketing Officer, joins Scott to discuss the ins-and-outs of guiding a global brand. Todd shares insights on lifestyle marketing, connecting with consumers, data-driven decision making, brand identity, and the “Three Truths” of effective creative strategy. Todd Kaplan is the CMO of Pepsi at PepsiCo, where he oversees all brand creative, communications, and commercial execution across Pepsi, Diet Pepsi, and Pepsi Zero Sugar, and drives long-term strategies and new product innovations for the overall brand.

Success is rooted in the strength of the team. CEO Jason Buechel says this is among the reasons why Whole Foods Market can offer a unique shopping experience to its customers. Jason emphasizes the importance of understanding the operations of a business and having a connection to the industry, the customers, and the employees. He shares his advice for aspiring leaders, including his strategies for staying connected to the organization and avoiding an ivory tower effect.

Join Lori Mazan, Co-founder, President, and Chief Coaching Officer of Sounding Board, for a discussion on the importance of coaching in leadership development and the need to update leadership approaches for the current work environment. Lori also touches on topics such as the role of coaching in the C-suite, the challenges of deploying coaching on a large scale, and the skills needed for success in the workforce. Lori also shares her personal journey and offers advice for individuals looking to trailblaze in their careers.

Join Julie Loeger, Chief Growth Officer of eBay, as she discusses her career journey, the mission of eBay, and the importance of economic opportunity for all. Julie also shares insights about eBay's inventory, trust and confidence in the platform, and the strong sense of community among buyers and sellers, emphasizing the need for allyship and transparent communication in the workplace.

If you struggle with striking that precious balance between family life and career, this episode is for you. Join Stacey Tank, a trailblazing female executive leader, as she discusses the challenges she has faced, the sacrifices she has made, and the importance of being open to feedback and continuous learning. The conversation explores the power skills necessary for aspiring leaders in a fast-changing world, emphasizing the value of lifelong learning, empathy, and civic engagement.

Get in the driver’s seat of your career with insights from Discount Tire Executive Chairman Michael Zuieback. Michael shares the legacy and mission of Discount Tire, emphasizing the company's commitment to making dreams come true for both its employees and customers. Michael opens up about the challenges he faced, the lessons he learned, and how he balances preserving the company's values while driving growth and innovation.

Consistency, transparency, and genuine passion for service are the driving forces behind Colin Walsh, CEO and co-founder of Varo Bank. Colin talks about the importance of being a champion for the Main Street consumer at Varo, which focuses on providing financial services and tools that empower consumers, particularly those living paycheck to paycheck, to achieve better financial stability and growth.

Learn what it takes to leave an impactful legacy in a family-owned business from Panda Restaurant Group, Inc.’s Chief Brand Officer, Andrea Cherng. Andrea shares how to stay connected with both those who are served by the business as well as the people who run it, highlighting the company’s emphasis on an abundant culture and overall sense of community.

Sometimes it takes curiosity, courage, and careful consideration to bring things all together. While FranklinCovey President Jennifer Colosimo would say that’s not always easy, she argues that is what makes a good organization great – the ability to bring it all together and achieve results in a way that sets you up for long-term success.

Learn the secrets world-class coaches use to help the best get better with author and CEO of Novus Global, Jason Jaggard. Jason shares 10 skills he thinks all leaders should have to amplify their influence and help more people evolve from high performers to meta performers.

Pat Gelsinger joins Scott Miller to discuss the past, present, and future state of chip manufacturing and what it means for the US economy. Pat shares the importance of building a character-driven organization focused on doing the right thing while also embracing opportunities to grow and learn from challenges along the way.

Join international resilience, mental health, and wellness expert, Dr. Taryn Marie Stejskal, as she shines a light on the crucial roles challenge, change, and complexity play in resiliency. She discusses privileging progress over perfection, breaks down the differences between sympathy and empathy, and encourages each of us to step out in the practice of vulnerability.

Join CEO of Premier Dental, Julie Charlestein, for a conversation about the crucial roles that clarity, structure, and fun play in an organization. Julie shares how important it is to balance innovation with intentional respect for where you came from, all through the lens of her being fourth generation in the family business.

Join RE/MAX chairman of the board and co-founder, Dave Liniger for a conversation about creating a team culture no one wants to leave. Dave discusses how having a mission-driven philosophy can benefit your team in the long run, ultimately setting everyone involved up to leave a profound impact on those they work with and for.

Join the founder of GoDaddy.com, Bob Parsons, for a transparent, vulnerable conversation about what it takes to motivate and inspire others in addition to yourself.

Join the Founder, Chairman, and CEO of AccuWeather as he shares how to be relentless and keep working for the success you deserve. Dr. Myers shares the importance of being authentic, embracing your personal and professional mission, and bringing life to your vision every single day.

Join Blackstone’s Global Head of Corporate Affairs, Christine Anderson, as she breaks down how to communicate more effectively within your organization and in your personal life. Christine shares her insights on corporate communications, with a focus on how simplicity, clarity, and repetition are key.

Garner insights that will help you identify how to add purposefulness to your life with NYT bestselling author and CEO of Modern Elder Academy Chip Conley. Empower yourself with the knowledge and practices needed to identify different kinds of purpose in your life, helping to ensure your second half of life is as fruitful, if not more fruitful, than your first.

From being the oldest of four in a modest American family to becoming one of the first black female CEOs of the tech industry, Shellye Archambeau knows how to create success on her own terms and she has made it her mission to teach others to do the same. Join her for a conversation on how to not only persevere, but to make intentional choices with the knowledge and planning necessary to increase your odds of being successful.

Join EVP and Chief Corporate Affairs Officer at Pfizer, Sally Susman, as she discusses the importance of intentional communication, both personally and professionally. Sally shares how her experiences have helped her find her voice and how others can do the same.

Join Boston Consulting Group’s managing director, senior partner, and North American chair, Sharon Marcil, for a conversation on the important roles mentorship and diversity play in an organization’s culture. Sharon shares how she’s learned to not only recruit but also retain the best talent through learning, development, and support.

Join Chief Technology Officer of Kohl’s, Siobhán Mc Feeney, as she shares her insights on how leaders can most effectively stay connected with their teams. Siobhan discusses the importance of utilizing AI (with guardrails in place), meeting people where they’re at, and striving for everything we can be in life.

Join the CEO and Co-founder of Delivering Happiness, Jenn Lim, as she shares tactical things every leader can do to create a ripple of impact in their organization and in their lives. She discusses strategies for building a strong culture in an uncertain world, sharing that the hardest work we have to do is not the work we get paid for – it’s the work we do internally.

Join Aditi Javeri Gokhale for a conversation about the crucial role organizational culture plays in the strategy for success. As the Chief Strategy Officer, President of Retail Investments and Head of Institutional Investments at Northwestern Mutual, Aditi is passionate about the power of resilience amid challenge and the growth that can flourish from trusting relationships.

Jijo is the Chief Medical Officer for Johnson & Johnson Medical Devices. In the role, he is responsible for overseeing patient monitoring and safety surveillance practices. Jijo is a member of the Johnson & Johnson Office of the Chief Medical Officer Senior Leadership Team and the Medical Devices R&D Leadership Team. Previously, Jijo was the Chief Medical Officer for the Johnson & Johnson Family of Consumer Companies where he led the Safety Council for the Consumer sector and was a member of the Consumer R&D Leadership Team. He currently serves on the board of directors of the Medical Device Innovation Consortium (MDIC) to advance medical device regulatory science and bring innovative, safe, and effective life-changing devices to those who need them most.

Join the President and CEO of Logitech, Bracken Darrell for a wide-ranging conversation on modern leadership. Bracken reflects on his fascinating career journey, drawing lessons he’s learned about goal setting, communication, and the importance of sustainability and inclusiveness in organizational culture.

Join CEO and co-founder of Ellevest, Sallie Krawcheck, as she shares her advice for managing money, building wealth, and leaving a legacy of impact.

Join the President and CEO of Kontoor Brands, Scott Baxter, for a conversation about what really goes on in a boardroom, the profound impact active listening can have on an organization, and how the employees of the future can prepare themselves for successful careers.

Join the Chief Human Resources Officer of Spotify, Katarina Berg, as she shares how to navigate constant change while simultaneously growing a healthy, happy culture. Katarina emphasizes the importance of communication, collaboration, and an open mindset, and reminds leaders not to compromise effectiveness for efficiency.

Join the President and CEO of Build-A-Bear Workshop, Sharon John, as she shares the stories and heart behind Build-A-Bear Workshop. Sharon describes how the relationships between consumers and a business play a role in the success of the overall experience for all involved.

Join serial entrepreneur, speaker, author, and CEO of Summit Junto, Stuart Lacey, for a conversation on how to build a luck mindset. Stuart shares how luck can be learned using several practical habits, behaviors, and actions outlined in his book, The Formula For Luck.

Join Chief Marketing Officer of the Americas Region at Google, Lisa Gevelber, as she shares insights on how to identify your unique skill set as you build your career. Lisa discusses the challenges currently facing the job market and identifies ways to set yourself apart.

Join President and CEO of Booking Holidings and CEO of Booking.com, Glenn Fogel, as he shares insights on the future of culture in organizations. Glenn discusses the climate of culture, focusing on ways to maintain perspective, stay present, and make effective adjustments when necessary.

Join the SVP and Global Chief People Officer of The Coca-Cola Company, Lisa Chang, as she reflects on how her career has taught her relatable lessons about what it really means to get a proverbial seat at the table. Lisa discusses timely topics around the increasing importance of personal wellbeing, focus, and keeping an open mind.

Join PwC’s Chief Future of Work Officer Mike Fenlon for an engaging conversation about the future of work. Mike discusses how organizations function as human ecosystems, sharing how to effectively build a purpose-driven and trust-based culture.

Join Chevron’s Chief Human Resource Officer and Vice President, Rhonda Morris, as she shares how to retain quality employees by being a transparent leader who encourages what she called “portfolio careers.”

Join the co-founder and CEO of Motherly, Jill Koziol, for an engaging conversation about modern motherhood and entrepreneurship. Jill shares how leaders in organizations can create impact by leading authentically, practicing radical transparency, and actively working on the business rather than in the business.

Join Rite Aid’s EVP and Chief Retail Officer, Andre Persaud, as he reflects on how his career has taught him relatable lessons about the importance of pivoting when necessary, making tough – but transparent – decisions, and how effective empathic leadership can be.

Join Vimeo’s CEO Anjali Sud as she flips the script by embracing the concept that a leader’s character is tested not just in the bad times, but even more so in the good times. An academic powerhouse and well decorated young leader, Anjali puts her experience to use to anticipate the needs of employees and pivot as necessary to foster growth in impactful ways.

Join Leidos’ CEO and chairman Roger Krone for a masterclass in leadership as he shares how agility, flexibility, and sustainability are shaping the future of business. Roger discusses how his broad career background has helped guide him to becoming a respected leader of people who is known for recruiting and retaining talent.

Join CEO of Salesforce Service Cloud and overall digital powerhouse, Clara Shih as she shares how to use social media at an executive level, keep employees engaged, and evolve your own leadership style to adapt to continuous changes in the world around us.

Join Verizon Consumer Group’s Chief Operating Officer, Krista Bourne, as she offers insights on how to manage complexity and constant change through her principles of purpose.

Join Chief Medical Officer of CVS Health Clinical Trial Services as he discusses some of the trends in medicine, including areas for improvement and progress, and talks about the future of medicine as he sees it.

Join the President and CEO of Ancestry, Deb Liu, as she shares lessons she’s learned from her career, including the ways she’s made intentional changes in her mindset to have a profound impact on the world.

Join the former President and Chief Operating Officer of Nintendo of America, Reggie Fils-Aime, as he speaks about his immersive leadership style. Reggie shares how leaders can shape vision and communicate effectively in a way that fosters human connection in a digital world.

Join CEO of the Bill & Melinda Gates Foundation, Mark Suzman, as he discusses the organization’s vision to create a world where every person has the opportunity to live a healthy, productive life while also creating impact and leaving a legacy worth remembering.

Join human resource executive and the former head of Talent Development for CVS, Ted Fleming, as he offers invaluable insights on how to be more deliberate about your career development. Ted shares practical tips sure to improve your strategy regardless of where you’re at with your career.

Join LinkedIn’s Chief Product Officer, Tomer Cohen, as he reflects on common threads that tie together most career trajectories. Tomer discusses how to maximize your LinkedIn profile, build a high-quality network, understand your unique career development process, and how to most effectively build your influence.

Join Chief People Officer of HP, Kristen Ludgate, as she offers solutions that help people and teams innovate, transform, and advance their business. Kristen shares how you can be more effective in a hybrid workspace and explores ways to foster a healthy culture by delivering equitable outcomes.

Join Chief Learning Officer of Udemy, Melissa Daimler, as she offers insights on impactful ways leaders can design, optimize, and scale their culture. Melissa shares how to balance being forward thinking while also being efficient enough to focus on what’s in front of you in an effort ensure your organization’s culture is happening by design rather than by default.

Join Coursera’s Chief Content Officer, Dr. Betty Vandenbosch, as she shares insights on future of learning development. Betty discusses the profound power education has in your professional development and touts the importance of lifelong learning for your personal and professional life.

Join Chairman and CEO of Genesys, Tony Bates, as he offers insights on how empathy can be a force multiplier for any organization. Tony shares how well employee being is imperative when building organizational culture, prompting a mindset shift from business metrics to human-centric metrics.

Join IBM’s Chief Human Resource Officer, Nickle LaMoreaux, as she discusses how experimentation, intention, and cocreation can become leadership strengths. Nickle discusses ways to attract and retain the best talent by fostering a culture of empathy, transparency, and humility.

Join Executive Vice President and Chief Customer Officer for Nationwide Insurance, Amy Shore, as she reflects on the importance of having clarity of purpose as an organization. To Amy, that starts with discovering how people are wired and what’s motivating them by making listening a priority in the workplace.

Join Executive Vice President and Chief Human Resources Officer of 3M, Zoe Dickson, as she discusses the vital role resilience, adaptability, and trust play in an organization’s culture where everyone belongs, learns, innovates, and thrives.

Join EVP and Chief Marketing Officer of the Atlanta Hawks and State Farm Arena, Melissa Proctor, as she reflects on her career journey. Melissa shares lessons she’s learned as she’s gone from ball girl to CMO, with a focus on finding creative solutions to consistently changing business challenges.

Join CEO and Founder of Vatom, Eric Pulier as he draws from his experience as an entrepreneur and founder of more than 15 companies to demystify the ever-evolving tech industry. Eric discusses how advancing technology will continue to influence the future of business, pointing to increased engagement and ownership as key factors for success.

Join founder and CEO of Centiro, Niklas Hedin, as he shares the impact The 7 Habits has had on what he calls a human-centric leadership style based in authenticity and transparency.

Join Senior Vice President and Chief People and Purpose Officer of DICK’s Sporting Goods, Julie Lodge-Jarrett as she discusses the incomparable value of diversity in the workplace. Julie shares how she’s learned to lead out with confidence while being agile enough to recognize when your way isn’t necessarily the right way.

Join serial technology entrepreneur and CEO and co-founder of Colossal Biosciences, Ben Lamm, as he discusses the most important factors to consider when selling a business. Ben shares his experiences, illustrating what worked for him and the lessons he learned from what didn’t work.

Join Wendy’s President of International and Chief Development Officer, Abigail Pringle, as she reflects on the importance of high-quality standards, not just in the food industry, but as a foundational factor that can make or break an organization.

Join Cirque du Soleil’s president of resident shows and affiliate shows, Eric Grilly, as he recounts how live entertainment has evolved in recent years. Eric points to resilience, teamwork, and talent as foundational elements to continued transformation and growth in the future of the industry.

Join Julie Cordua, CEO of digital child protective agency Thorn, as she shares what leaders, teachers, parents, organizations, and every single one of us can do to prevent children from becoming victims of online predators.

Learn from Young Presidents’ Organization CEO, Xavier Mufraggi, as he reflects on the ways a leader is, in fact, the culture of an organization. Xavier shares how his leadership paradigm to help, support, and serve contributes to his goal to leave a legacy marked by impact.

Join UPS’ Executive Vice President and Chief Marketing Officer, Kevin Warren, as he shares his highly developed perspective on data-centric business and non-traditional engagement channels. His experiences and wisdom sheds light on how to drive positive change, set new standards, and always keep the focus on the customer first.

Join the CEO of OpenTable, Debby Soo, as she discusses how building a culture of high trust creates an imperative psychological level of safety that allows people to make mistakes and take risks.

Take time to learn why sports matter to everyone at all ages with Religion of Sports CEO Ameeth Sankaran, who outlines the common thread in greatness, whether it be in sports or in our personal and professional lives.

Join Martine Ferland as she reflects on what she’s learned about being agile and navigating change since taking on her current role as the President and CEO of Mercer in 2019. Learn how fostering feelings of achievement, belonging, and equity within an organization can lead to its ongoing success during what has been referred to as The Great Re-Evaluation.

Join the CEO of Marriott International as he outlines the roles that transparent communication, deliberate and engaged listening, and intellectual curiosity play in the overall success of an organization. He explores the leadership competencies necessary to transition a team from survival mode to recovery mode in challenging times and shares how to consistently and effectively convey messages every team needs to know.

Join CEO of Hilton, Chris Nassetta, as he outlines his journey from his first hotel job cleaning toilets to now leading one of the world’s most renowned hospitality brands. He shares how his experiences navigating change, learning from struggle, and being a shock absorber in challenging times have taught him the importance of keeping a steady hand on the wheel as a leader.

Join co-founder, former president and COO of Ritz-Carlton, Horst Schulze as he defines the true meaning of service excellence. He explores how to shift your mindset from working to work, to working to serve while sharing leadership insights from more than 70 years in the hospitality industry.

Join McKinsey & Company’s Senior Partner Carolyn Dewar as she outlines the mindsets that differentiate between a good CEO and an extraordinary one. She shares practical ways leaders can drive organizational effectiveness and build culture in ways that have a lasting impact.

Join the CEO of Panera Brands as he shares how severe emotional struggle can be transformed into fuel to make you a better friend, family member, leader, and person. He shares how important it is to get back up in the face of adversity, constantly learn and relearn to adapt to the evolving needs of those you serve, and the power of resilience in an ever-changing landscape.

Join Johnny Taylor, Jr., President and Chief Executive Officer of the Society for Human Resource Management (SHRM), as he shares insights on the future of employment, culture, and leadership.

Join AARP’s CEO, Jo Ann Jenkins, as she details the importance of understanding unconscious bias and ageism and offers advice on how to grow the culture of your organization in ever-changing times. Her insights are garnered from an extensive career, including the last 22 years with 38-million-member strong AARP.

Join the President and Chief Executive Officer of Nebraska Furniture Mart, Tony Boldt, as he shares how he worked his way from the front line to the C-suite for one of America’s most beloved furniture stores. Garnering leadership insights throughout his extensive career in the furniture business, Boldt discusses how NFM continues to aspire to improve lives through furniture while maintaining a positive mindset in times of uncertainty.

Join Nike, Inc.’s VP of Strategy and Development, Melanie Harris, as she highlights how important it is to embrace innovation in a rapidly changing environment while not losing focus on your core value and mission, both personally and professionally. Melanie shares how all of us are athletes in our own way and draws from her experiences working at Nike and Bain & Company to offer valuable leadership insights.

Join Founder of Hint, Inc., Kara Goldin, as she reflects on the importance of taking chances, seizing opportunities, and learning from the hurdles encountered along the way. Kara shares stories of challenge and success, all with the goal in mind to serve others and truly love what you do.

Join Madison Reed Founder and CEO, Amy Errett, as she explores the path to disrupting an entire industry towards explosive growth. She takes time to outline how important it is to pivot before its necessary while also staying grounded in who you are as a leader and finding joy in what you do.

Join literary enthusiast and CEO of Simon & Schuster, Jonathan Karp, as he illustrates both the present and the future of book publishing. Jonathan shares highlights from his more than 30 years in the publishing industry, offers invaluable leadership insights garnered from his experiences, and offers up a few reading suggestions for the year ahead.

Join business giant David Neeleman, founder of JetBlue Airways, Azul Airlines, and Breeze Airways to find out how to achieve your dreams, and rebuild your career when things don't go the way you planned.

Introducing a weekly podcast from FranklinCovey to help you become a better executive leader.