Yubi-Keys, Turbo Tax issues….what a crazy story! Spilled coffee on my keyboard, 10 year old Gamer, Password managers.

Microsoft Edge seems to insert itself as your browser after a new update, US Treasury sanctions 6 Iranian hackers for hacking our water systems, FBI goes and patches your firewall without asking, Getting rid of my landline; should I use Ooma, How do I improve my security, Hard drive fragmentation and backup.

HP is saving you from your ink cart, Tool that Poisons DALL-E AI!, T-Mobile my slow your home internet down if you use more than 1.2TB, My calculator App stopped working and I can’t fix, Win 10 PC has C and D drive why is the User File on C drive and getting full can I move it? My new Turbo Tax program install not working stuck in loop, Time to update my computer.

More Turbo Tax Talk, How do I hide my task bar? Refurbished computer space issues, Cellular home base units and Google Voice, Getting streaming Apps, Scanning issue with my content, How do I cut the cable?

Using settings in junk mail to block bad mail, Should I allow my location info? Can’t bet on the game because we don’t know where you are, How do I tell if my 2FA is legit?  Cord cutting info.

Fujitsu software responsible for 800 folks getting convicted, M365 student “dark” data causing 4% of greenhouse gasses, Windows recovery Error! CPU Fan failing in my all-in-one, Bag of rice trick worked to get rid of water, Who can I chat with about securing my systems, Cord Cutting advice.

My old Win 10 gets a blue-screen when I push the power button, CPUID tool, USB 2/3 Speeds, How to add Bluetooth to old Smart-TV? Ipad Air 5th Gen charger, Outlook Ap sends info to 700 plus companies, Should a replace my 7 year old Router?  Snow-Bird Win 10 & Win 11 Systems my documents are converted.

More Welltok talk, Printer issue is my Operating System corrupt? 23&Me Breach is your fault! What is a Smart Toilet? Broken G9 phone and need data recovered, They want me to move to fiber, My VPN is causing me issues why? My frontier Fiber experience.  

MOVEit Breach keeps impacting more and more people, Incognito mode lawsuit may cost Google 5 Billion! Microsoft had to re-patch a vulnerability that they patched back in 2023, Caller was hit by Welltok breach as well, What kind computer should I buy? More Welltok breach talk.

Every OS Sucks!, Marco’s mom could not get connected to the internet, How do I get on the internet?, I need to keep dog calm with Music how do I loop it? How do I transfer all my settings from old PC to new?  Tesla Robot attacks engineer! Autopilot update, Need to replace my old desktop.

Comcast hack impacts 35 Million people!, New York Times sues Microsoft/Open AI, HP Deskjet will not Scan without logging in may be a cookie issue, HP Ad campaign  “HP Printers are made to be less hated”, Can’t get logged on to my new WIFI, Getting a bunch of spam how do I configure email security?, Comcast Internet upgrade will it impact my Wifi,, How do I get my new Modem on the Comcast system? New HP PC is to good to be true?

NBC30 will not display while using Firefox, Google to start blocking tracking cookies for 1% of users, Outlook issue with Comcast, Drop box not using your data to train its AI….for now.  How do I use Microsoft backup? How do I not use the iCloud for data?  Tesla recall of cars using Autopilot, My MAC is not working so I want to move to Windows! Last Christmas got a PC and now I need to do a Password recovery who do I call?

Microsoft’s LinkedIn not using Microsoft’s Azure Cloud 4 years after saying they would, Google killed Warrants that gives police access to Location data, Local Computer will not print, My phone is dead after being submerged could that be the problem? Caller got a new laptop!

Need Exact Change for the EU Potty, Play Station Movies you purchased are disappearing, CT Dept of Labor warning Job Seekers of Scams, Why is an Apple thumb drive so expensive? All your printers are belong to HP! My Microsoft account doesn’t work so I went to Best Buy for help? How to get started in an IT career, Google AI live demo was edited, Is Firefox still a good browser?

Google Drive losing peoples data! CTS IaaS Ransomware attack brings down hundreds of law firms. Got new Win 11 PC now what do I do? Why are these websites asking for my password? So what do I need for a computer anyway? When my PC locks up I remove the battery, now I can’t.  23andMe Data breach hits 7Million people!

FBI Special Agent Conor Phoenix is back to talk about Cyber Scam to be aware of this holiday season.

Cruise Autonomous car CEO out, Binance CEO pay Huge fine for Crypto-fraud, Former infosec COO pleads guilty to attacking a hospital, Should I get rid of S-Mode Windows OS Feature? AT&T still sending data to Law enforcement about calls people are making, Backup Software options, Who should we use for Internet?

OpenDNS issues, Turns out we helped someone!, How do I secure my stuff?  E Vehicle update bricked the Radio! My camera creates LARGE pictures, how do I send them? How do I delete my email account? Do I need both OpenNDS and a VPN?

It’s still easy for anyone to become you at Experian, Adobe sells fake AI-generated Israel-Hamas War images and news runs them as real, Most used passwords, USB/Thunderbolt adapter, How do I administer my router, Should I partition my thumb-drive? How do I set-up a new Website? Why does my location matter when streaming?  Can I get Office Apps on my Samsung Tablet?

Lenovo Laptop not charging, bent pin, My Charger is very powerful, Apple says 8GB RAM is plenty for the new MAC Book Pro, Crypto-Exchange will give thieves 5% commission if they return the 120Mil in funds they stole, More secure Crypto-exchange found its wallets getting emptied, Big pharmacy can’t count pills, Mp3 with the Artwork showing up, how? Cruise not as Autonomous as you thought, Can I get my data back on my Cell Phone? How do I re-set my Gmail account? Why is my smart lock so stupid!

Robot crushes man in Korean warehouse, Your Cell Phone can tell if your drunk, SolarWinds thinks the SEC sucks!, Windows 11 Admin Accounts, Caller beat his PC! Can’t register my Adobe Software because it’s so old, My Epson Printer not working, My Dell Laptop hardwired to HP LaserJet not printing can’t find the PIN!

FTX Sam Bankman-Fried convicted, Banking meltdown in direct deposit for ACH, FTC Caught Amazon using a Pricing Algorithm to extract 1 Billion more from their customers! Okta hacked again thanks to internal support breach, Youtube causing adblockers to be uninstalled in mass! Meta sued by 33 states as addictive, Boeing confirms Cyber Incident.  Apple Safari issue.  

Special Agent Conor Phoenix of New Haven Cyber Crime division of FBI.  

CISA – Cybersecurity and Infrastructure Security Agency – David Palmbach

Cruise halts all Autonomous driving, Comcast marketing 10G is more aspiration than actual, Microsoft having you take a poll before letting you download Chrome Browser,  Google CEO has no idea how Privacy button works on Chrome, Youtube will not allow me to use an Ad blocker while watching videos, My Norton Smart program says my computer has thousands of issues and for $25 they will fix it, My iPhone is heating up what do I do?  Can’t get my printer to print.

Why if I use VPN can’t I watch YouTubeTV? My Dell turns on by itself every night, Do I need AV for Android? Screen Flashing on boot is it a driver issue? Smart TV issues, Thousands of Cisco Routers Compromised, Octa Compromised keys, AI Powered ToxMod moderating hate-speech, Should I go to Go-net-speed?

Net Neutrality is back!?!? Google Search ads delivering Malware, Winklevos twins sued for Crypto-Scam, Surge in Phantom Hacks scams Targeting US Senior Citizens, How do I block spam email, How do I secure my email? My new tablet is great do I need an AV? Need to expand my Wifi without running Data Drops.

Current Gen CPU, Gonetspeed customer getting an upgrade from 150Mbps to 500Mbps what happened to my lifetime price lock?  My Laptop is in Airplane Mode why can’t I get on my WIFI? Phishers Spoof USPS, Pixel Watch slowing charging, Iphone 15 burning hot, Will my iphone crash if I don’t update it, Pixel 3a battery failing, Starlink!!!  

EPA Water System Cybersecurity Rules being thrown out! Google getting rid of Passwords and will use Passkeys, Backup Questions, Cutting Cord, 2FA with physical keys, Chromebook specs but consider a PC, How do I move my programs and Apps to my new PC, e-Cycling approach, Asus laptop what are the specs?

WD Sandisk Extreme can take the data but just can’t, New Laptop running Windows 11 S how do I change it?  My Frontier email account is not working after “upgrade”, Computer sign-on issues, Darkweb warnings is it worth it? Can my Laptop be upgraded to Win 11?  Nope.

Man’s family suing Google for allowing him to drive over a bridge that was out, Microsoft Azure Data leak, Woman drops watch into toilet and goes and gets it, Surface duo loosing support, DuckDuckgo taking on Google ,  Write Protection on USB drive not passing, T-Mobile Breach issue, Printing issue on laptop, I’ve been paying for old dial-up internet for years and not using it! How do I lower the security on my Chrome? 

Continue with Credit Cards got hacked…, What’s a One Launch? My i7 System will not upgrade to Win 11, Gmail Passwords not sticking in Outlook, How do I use ASCII Symbols? Can’t get into my PC from boot, Proton Mail will it migrate my folders. GAO office trying to figure out why DoD is spending 2Billion on Cloud, Microsoft will no longer distribute 3rd party printer drivers.  

MGM Outage caused by simple Social Engineering, Windows 11 will let you remove some of the Bloatware!, Caller has his Google Drive hacked, Why is my phone acting so strange? Has Proton email and wants to go to full support,  My Credit Cards got hacked….I canceled my card…..and….  

e-cycling! Mayor Mike of East Hartford, Matt Service of EOSI, Tony President of TAB, DVD Player on Laptop, VLC Player, Apple Update how do a force the update, NYPD Drones looking at your party.  

FCC Fees, AI in acting should they be concerned, Low-end iPad for wedding, How do I fix the CD player in my car, My smart Home got dumb and it freaked out my parrot! M&T Bank hack.

Digital Camera Talk continues…..Camera and Sun Sensitivity, Old Camera Values, Rice and Water can help to dry your Camera and split stuck pictures, Digital Camera battery issues, ViewScan set-up, Cutting cable, Camera Lenses question to clean, Any use for my old Cannon Camera?

John Ryan joins Computer Talk to Talk Digital Cameras from getting back to Film, to Wifi Printing….etc., Iphone ES email not working, More Digital Camera Talk!

NordicCloud Wiped Clean, Dropbox unlimited storage no more, Internet issues with new laptop why is the new one slow and the old one fast? Apple warning not to charge iPhone while sleeping in bed, Having issues with WebRoot and browser hijack, New Samsung laundry Center came with wrong power cord, How do I sent my email up?

WFSB got an email from the ECHN Bad Actors, Zoom President says can’t build trust relationship via Zoom, Kroll Security SIM-Jacked, Google now implementing a 2nd Admin approval for changes on a tenant, My CD Drive not working, Google Chrome enter your PIN how do I turn that off? Should I upgrade to Win 11?

CT Lottery App no longer works, My Chromebook Tabs are gone, My Bank app does not have 2FA what should I do? HO Insta-ink stops printer from working when you cancel insta-ink subscription, How do I configure OpenDNS on Frontier Fiber, How much should it cost to install a Firewall for my business? Windows Defender driver error issue Win 11, Adobe Acrobat Pro stopped working.

Crypto Scams, Called in Quickbooks scam, iPhone battery-gate, Spotify has $38 Million dollar white noise issue, Tesla engineers say company was aware of Autopilot issue that killed a driver, HP Multi-function printer not functioning, NAS Talk! Printer issue wrong driver causing major problems! Hackers?

Continue of hour 1 last two questions. DHCP IP settings, How do I remove someone from accessing my WIFI? I was hacked and lost $15K….crazy story!  

City of New Haven lost $6.5 Million due to invoice theft. Microsoft getting blistering criticism of its “practices” Is AI smart?, My credit Cards keep getting hacked, How to I recover a Laptop without the Encryption Keys? What happened to my Office Suite? My wife’s wifi on phone not working, getting warning on Office Licensing will I lose all my work?  

Every OS Sucks! How do I configure OpenDNS? Clip-grab not working under win 11 may be a DRM issue linked to the TPM in your PC, Wireless Home Internet?  Apple may remove Facetime and iMessage from UK if new backdoor law goes into effect,  OpenDNS, ChatGPT getting dumber!  

Microsoft Cloud hacked via Counterfeit Key or Design Flaw…..don’t call it a Zero Day! What’s a smart speaker?  My cloud went away what do I do? Why is my OneDrive showing up twice? We fixed a callers issue, AI was able to detect a Drug dealers movements.

AI helping translating Cuneiform tablets, The Nanny upset production companies want to use AI for actors, Vanguard Robo-Advisor looking to advise Erik, My printer caused a BSOD of my encrypted HD,  Is it ok to use my personal PC to remote into my office? Portable hard drive Local drive E error, My Network card is messed up, Vintage Apple Desktop clearing cache issue, should I have my computer turn off and on by itself, Apple updates seem confusing.

Wes Bryan from ITPro TV checks in to talk AI, Not connecting to server Wifi issue due to 2nd Router, Why should I use Encrypted email, Low cost Printer for home, Trying to log-in to Dell PC – Microsoft account locked out.

Yahoo data breach, Debit Card compromised, Canada will not advertise on Facebook anymore, Why can’t I txt more than 10 people, NFC protections, Storms fried my modem, can I still purchase Office Suite once?  Outlook.com broke for 18 hours, Teams Flaw not being patched, UK want’s to offer back-door access to your encrypted communications.

Stupid Admin Tricks!  UCONN email hacked to say the Presidents dead, Did hackers make off with 30Million emails from Microsoft? My google account is locked what do I do?  My Credit Card was hacked how? So many Credit Card hacks, Caller feels SaaS is the same as racketeering.

QR Code Phishing, Gonetspeed looking for access to the poles and holes, Google to Yank links from News Sites in Canada, I’m running out of space!, Bank account hacked thanks to PayPal, My Audio on my laptop HP support trying to scare me into paying for support!

Is apple Photo Stream closing? Cash App duplicating transactions! Can’t login to my AT&T email on my 10 year old Laptop, My Printer is no longer able to copy, Now running Defender, Hotmail running out of storage, Can’t get my Yahoo Cal to sync, Happy 4th!

Google telling employees NOT to use its ChatBot, SSD HD missing from Datacenters found for sale on eBay, CCP connect company providing encryption chips to NASA, US Nave and NATO what could go wrong? Lawyers wo cited fake cases provided by ChatGPT must pay a fine, Why is my restore point so big? Google says Microsoft Cloud is anti-competitive and a national security risk! What kind of laptop should I get?  I want to use a tablet in my car, DDoS is hitting Microsoft, Why is my Facebook page so messed up?  

Facebook is reducing website traffic, My cheap laptop is not performing when I need it to perform, How do I copy data between two drives, ProtonVPN, how safe does it make me?, Google will Pixel phones act as dashcams, Is it easy to connect my old drive to my laptop? UPS data breach is now causing people to be tricked into pay, What kind of system do I need? ChatGPT will give you an activation key.

Govt collecting data on us all, McAfee software causing error window on screen, How do I move data from external USB to my Laptop? Samsung Cell Phone issues, Ransomware brought down a Hosp, How to move data between cell phones, How do I avoid setting up a Microsoft account when loading Win 10/11?  Is my website issue me or the site? Audacy App not allowing podcast download issues.  

MOVEit Vulnerability worse than we thought!, Amazon confirms it locked a Microsoft Engineer out of his Echo Smart home, Windows 10 Pro restore points for a printer issue, AWS Outage brought down 1000’s of companies for a few hours on Tuesday. VPNs and stuff.

How to configure my Laptop that my company does not want back, My phone’s sounds are just not working, Using a Foreign VPN so I can speak German, My PC seems slow even though I get 80mbps of performance, Home Automation….what not so simple.

Rip out your Barracuda appliance because the bad actors are reading your mail, Malwarebytes my NOT be allowed to label rival’s app as unwanted, Sudan…right… DDoS brings down M365, Nest cameras going off-line, Wifi calling, Cutting the cord, Windows Defender is off…got an email.

National Highway Safety Admin can’t fix dangerous road issues faster because…..IT, My computer is running too slow, cutting cable, Windows 11 performance issues, How do I shut my PC down, IPAD Pro issues, I want to set-up a Virtual Win 98 and US based email that’s not Microsoft or Google, Robocopy with mirror switch, HP Stream laptop will not boot up.

FTC fines Amazon for not securing customer data, California thinking of Taxing news in Facebook….thanks Buffy, My wifi 3D printer not working needs an IP address, USAF Col makes up a AI story and freaks everyone out, My wifi on my laptop is failing, Chip on Motherboard has back-door, What kind of laptop should I buy?

More Printer talk, DHCP, IP reservations, 10 year old HP  Laptop, Jeff has 3 printers he want’s to print to and then talks about Ham! HP X360 Audio not working seems to be missing drivers, Why does my Yahoo account log me out?  

The Green Police are after HP,  Ethernet turns 50!, M365 getting hacked, Managing Passwords in Chrome,  Dell Laptop Video card issue, iPhone email issue, new HP PC ticking…..HP Laser printer goes off-line Laser P1109w because I’m not sure what network it’s on.

Locked out of GMAIL! How do I roll back my win 10 from Win 11? All the AI hype feels very Y2K ish to me I don’t think it’s going to end the world, Teams camera not working it’s a BIOS issue, 2FA should be on by default,  What SAT phone should I use?

Bloomfield CT best town for Remote Work, Asus Firewalls have a memory leak, TP-Link routers have a supply-chain attack malware, Should I have a separate streaming device vs using my built-in TV streaming? Do I have to configure a Microsoft account with my new computer?, Should I upgrade to Win 11? My built in TV Streaming is chocking what should I do? Should I upgrade my 10+ year old PC?  

San Bernardino Sheriff’s pay bad guys a million dollars! Bluefield University ransomed, Dell Laptop Office will not activate!, Building a new PC but can’t see HD, TAB saved Don’s bacon with a good backup, Should I leave my PC on forever? I was hacked by a Nigerian because I gave him my password!

Mcafee pop-up issues, OpenDNS please use it!, Brave Browser, Accessibility Configurations in Win 10, Giant Payment company Ransomed for 2nd time this year!  How do I get data off old drives? Supporting charities, What internet service should I use? Reboot Vs Restart?

More WIFI Talk, Facebook Class Action Link, Cutting the Cable, Network Wiring upgrade from CAT 5 to CAT 6, Is AI going to replace Erik and Dennis? Microsoft charging for storage, Adobe bait-and-switch causing all sorts of issues for users, How do I stream without a TV?

Lawmakers have a bill that says AI can’t be allowed to destroy us…LOL! DOJ, Microsoft fail to act on SolarWinds hack when they had suspicions months before it was exposed. Chromebooks are filling up landfills due to planed obsolesce. Why are the Archived Links not working on our website, How do I make my PC Wireless? How do I get Voice service over Fiber? Old Chromebooks still running but still not updating, What AV do I need for my stuff? How do I convert my stuff from old media to new? Difference between a Mesh and old style  WIFI system?

So what can be done to fix the M6500 laptop? Don’t rake your lawn in the Spring you are just planning the weed seeds! MIS hacked and Source Code ransomed, How do I move my email to TXT so I can search?  What’s out for that old phone line!, Microsoft shrinking the amount of Free storage in Outlook, Smart-Home got dumb when it lost internet, Nexx has a flaw and they had to brick the device, Router install that has a failed Cert, 99% of datacenter Servers not patched after update available for months!

My Toyota can be stolen via its headlight!  US Dept of Vet Affairs skipped CIO for 40% projects, Telsa Cam videos being shared internally, WD Mycloud unable to be used, Is it a good idea to Power wash my Chromebook after I surf the internet? Am I using Outlook correctly? Is my Norton Password manager ok to use? My Win 10 computer is Blue-Screening, How do I update my Firewall? What kinfd of Laptop should I buy? M6500 Laptop not working well and I’ve tried a bunch of things to fix it!

How do I use my phone with gloves on?, I’m locked out of my PC what can I do?, Landlines costing $60Mth!, 2FA  and LastPass, Is gonetspeed coming to Waterbury? What issues can I have using my bank with VPN?, What AV should I use with my MAC? 7000 lights failed in the ON position for 17 Months!, Google drive has a limit on the number of files it will store,  Win 11 will be advertising to you but you can turns it off.

Windows Defender blocking Valid Websites like Zoom, Hackers Behind 3CX attack started a week ago, UK  Authorities set up fake sites to attract criminals and warn them that what they are doing is against the law, Virtual security in Win 11 info, 7 Year old Win 10 laptop, What should my son do? VoIP bandwidth what has to happen for that to work, Where does my file go when I delete it?  How do I secure my phone?

Cell service pit-falls for home use, 2FA App Vs Cell Number,  Cell Services working great for home use, Having issues paying for my Proton service, Issues DSL should I punt or try and fix it, Firefox update broken, Too Much spam on my Comcast email!  

FTC want’s to make it easy to unsubscribe! Bitcoin ATMs hacked, Internet Archive sued for renting digital books, M365 routing your data through Uzbekistan, Can I Upgrade to Win 11?  My DSL is so slow what are my options? Home Cell Internet!, 2FA Authenticators should I use them? My T-Mobile home Cell services is 400Mbps!

Win 11 Desktop blinking, Is Free VPN ok? NordVPN hacked, RCA Viking Pro being retired what tablet, What kind of PC should I get?, Free office software, VPN usages, Password Manager, Proton Mail any good?

Outlook has serious security issue, Tech support issues costing companies $5k per Employee with remote users being the most costly, Microsoft solved an activation issue for a user by supplying a cracked key, Wifi dongle worked, Chrome not working, new pc, Chromebook issue, My email is on the Dark web…Yikes!, My Smart Refrigerator doesn’t know what model it is, Power washed my chrome book but  still getting ads for dad-bod T-shirts.

HP Bricking Printers that use 3rd party ink!, Your HP Plus printer will not work unless it’s connected to Internet, Blackbaud fined for not disclosing they had a ransomware incident, AI being used to trick people with fake audio, DarkWeb Monitoring is it worth it? HP Laptop disconnects from Wifi, HP Plus printer, My phone charger is not working should I get rid of the phone?  

HP Bricking Printers that use 3rd party ink!, Your HP Plus printer will not work unless it’s connected to Internet, Blackbaud fined for not disclosing they had a ransomware incident, AI being used to trick people with fake audio, DarkWeb Monitoring is it worth it? HP Laptop disconnects from Wifi, HP Plus printer, My phone charger is not working should I get rid of the phone?  

Ford seeks patent for cars that ditch you if you don’t make the payments, LastPass hack could have been prevented!, Can’t print Number 6 envelops, Want to use Outlook without paying monthly, Why is my credit card being saved to an account even when I don’t want it to?, My laptop keyboard is all messed up

More Fiber issues user had a Bad Modem, How do I set-up OpenDNS?, How do I convert Win 11 from CD to USB? Trying to re-use old Office Suite on new PCs, Turn off the track-pad to stop mouse from jumping around, Router/Firewall what’s the difference? Should I get rid of my $50 POTs line?  YES!! How do I backup a Cell phone to my PC?  

3TB of Data exposed on millitary365 email server, Google Chat fails and drops Google shares by 100 Billion, Google working to block news content in Canada, Google want’s returning staff to share desks, Wired vs Wireless how do I get the best speed? How hackable am I?  

Tom Perrone from GoNetSpeed checks in

AMD shorting the market to keep GPU and CPUs price high, Hackers using Onenote files to sneak past your email filter, AI being used to translate ancient text, Dell PC in recovery mode, What PC specs should I use? I need to cut the cable,

Matt Service from EOS talks about ink Cart recycling, old Soundbar turning on by itself, What types of internet cable, M365 is costing me too much, Password Managers,  

AI in the courtroom, Global M365 Outage, LastPass Hack gets worse for GoTo users, FBI smokes out HIVE Ransomware Gang saving companies 130 Million, Morgan Stanley fines it’s employees 1Miliion dollars for using WhatsApp and iMessage to conduct company business, AI being used in Cnet and BuzzFeed Articles, Cell Phone issues , Changing browsers, Laptop recommendations.

Laptop recommendations,  Windows 11 upgrade issues, Memory Integrity, Tower PC locking up must be a bad stick of RAM, Internet issues, MoCA networking, Virus software, Cutting cable, Poor internet speed after upgrade.

35,000 PayPal customers’ accounts compromised, Rocket League Elite players get schooled by AI-Bot, IT layoffs cloud slow-down,  Can’t connect to Wifi no matter what, How do I get Chrome? Why did the IT load Windows S mode on my system?

PCIE Memory card, Bitlocker, Booting from USB popping the clutch, Google search page negative 403 is my VPN causing the issue? How do I remove Mcafee? Amazon no longer making donations on your behalf, T-Mobile Hacked again, Do I need a smartphone?

Should I upgrade my Pixel a3? Not connected to Internet? Turbo Tax is asking me to turn off security in order to activate the software, Slow upload speeds to Cloud Backup, File Explorer issues. So how do I set up Ooma? Should I upgrade my Win 7 Laptop? Jeff is working in ITIL as part of his studies, My speaker is broken what do I do?

What grounded all the planes? NASA over-paid for Licensing to avoid an audit, US Dept Interior passwords really stink, How do I relocate my router for internet, What kind of line an I on?  Krebs on Security – Experian still leaking our info to the bad guys, Do I need a land line at all? My Cell Bill is too high! Not able to use Wifi Calling on my cell.

Wes Bryan ITPRO TV talks Rackspace & LastPass breach as well as DR, Laptop not waking up, Quantum computing, Cell Hot Spots, Can I run Quickbooks on my PC without the Cloud?

Ransomware isn’t going away, LastPass Cloud Password Vault Breach Class Action Lawsuit, Cloudy Rackspace attack included access to customers data, Looking to change ISP and Cell Service, Want to upgrade / replace office 2016 with 2021.  How do I prepare for that? How does Acronis help me with backup? Can you compare backup software differences? Jeff from SC checks in, Keyboard not working, Is COMPTIA Cert worth pursuing?

DOJ reaches settles case with recruiter who snubbed American workers for H1B Visa holders, Microsoft Signed drivers for Hackers, Microsoft to band Crypto Mining on its servers, SBF of FTX in the stockade! Internal FTX software may have allowed transfers of Crypto (pet rocks) between accounts, Cutting Cable, Can I get rid of Antivirus software that keeps nagging me? Is my WIFI password safe? Will my old system run better on fiber?  What’s a Windows Recovery drive? How do I use Linux Ubuntu & Wine to keep an old 8.1 system new life, Windows 10 update broke my Printer.

Cutting the cord, Iowa Band Law, Can I buy a one-time copy of Office Suite? Tik Tok may be banned!, Is Windows Defender really ok, ok to update Win 10 to 22H2 ok? Is Google Docs safe for your data? Got a new IP, Should I host my own website?, Stay away from .HTML attachments.  

Wes Bryan ITProTV Talks Rackspace and DR planning, People are getting worried about surveillance, Gonetspeed running well, Clinical System still not working, update, Should I take the free router from the Fiber Provider?  

Rackspace Cloud hacked and millions pf mail boxes are not available to users, Bitcoin miners defaulting on Loans for mining computers, can’t even give the computers back to pay the loans, Caller thinks she was hacked, Windows 2000 system no longer opening PowerPoint, Computer Locking up may be a RAM issue, Router issue internet speeds what’s thru-put?  Should I be worried about my 12th gen Intel CPU,  

DNS issues on a Payroll site, How do I move my data from old PC to new? What is streaming? Email issues with SBCGlobal, Need to get rid of house phone, Is Wireless cell service for the home any good? Is Defender any good for AV? How do I cfg a MESH network, My ChromeBook is not getting updated anymore what does that mean?  How much HD space does my Laptop need?  

Tax filing software is sending all sorts of Data to Meta, France says non to Office 365 and Google Workspace in School, iCloud for Windows seems to have crossed wires and is sharing other peoples data in your account, Draftkings gamblers lose $300,000 to credential stuffing attack, AT&T cell phone seems all crossed up.  Too much data in the Air??  20 year old Clinical system not booting, Can’t get my printer to work, Having an issue with a payroll website.

Should I upgrade to win 11?  My Chromebook is locked showing Bubbles and Eyeballs! Looking to save money on Cell Phone, Mouse, Trackpad on apple causing issues, 10 year old computer locking up, 9 year old PC not showing my email properly.  

Google pays $392 million in privacy settlement, MA health dept. class action suite due to loading spyware on more than a million phones…..using Googles tech!, North Korea using Crypto to finance its weapons, Fiber Completion driving costs down, Printer talk, Pole Talk, Microsoft account team sending a message that the Russians are coming!

Old DSL Service, Wants to cut cable!, What is MESH wifi and how do I improve my network? Is Fiber a good idea?, HP Photo Printer Envy 7858 getting clogged,  Chris is back to talk more about his Wireless Printer issues.

Crypto Exchange FTX is now officially worthless!  Amazon and Apple in class action lawsuit for colluding on referb market for apple products, Security talk, How do we cancel M365? Cloud backup, HP Laserjet printer not connecting to my Wifi properly, What is the best source for Referb Equipment, My SBCGlobal email is not working.

No color for you! Google knew incognito mode failed to protect privacy, AI singer sounds more real than the real thing, British GOV is scanning internet facing servers for flaws, Jeff checks in from SC,  Windows 11 and operating systems market shares, Drones can track wifi devices through walls, Browser hijack for fake Windows Trojan Don’t call the number!  

Wes Bryan from ITPro TV Talks with the guys about Google and incognito mode. Yes  you can get rid of the picture Microsoft shows you at log-in, New Laptop black screen, Mouse is not clicking where I’m pointing, 2FA fatigue is a thing.

Microsoft update breaks OneDrive, Microsoft Servers are being used in DDoS attacks. Alice looking for ways to improve screen viewing for impaired people, Can’t configure my weather station! How do I remove my old email address from my Apple Gmail App, Facebook counterfeiting accounts.

Facebook counterfeiting is a thing, How do I re-sent my windows password? Verizon phone not working and can’t get help, How caller got his printer working and now I’m have issues with Acronis backup, AWS buy generators to back-up Datacenters to keep the power on, New York Post Twitter account hacked by insider!

Smoke detector talk, can’t get my old printer to work with my computer, Internet provider has no idea what to Install, Fake malware browser hijack, Marketing that did not go as expected, What AV do you recommend? Want to log-in to an old Win 7 laptop how do I do it?

Web trackers may have leaked 3 Million patients data, Microsoft leaks customer data on its own misconfigured Cloud! What kind of Laptop should I get? Let’s talk about Smoke Detectors, Now working TWO jobs is a thing, How do I stay safe in a public place with my PC?

Bark.us software can help parents protect kids in the internet, Banks not Refunding customers when they are defrauded via Peer-to-Peer Payment apps like Zelle, Thermal attack off keyboard. M365 Encryption not as good as it should be. 2FA from Microsoft seems spammy, Look out for Phishing emails from Microsoft, geeksquad etc.

Advanced Cloud hacked via 3rd party credentials used to hack the system, Microsoft’s block list of bad drivers never applied, HP Printer no longer connected, Tablet Screen to Blue/yellow/white black dead? T-Mobile Home Internet, Outlook Mail Client stops downloading email.

External 20TB SSD drive is a thing, Verizon 50Mbps Wireless Home internet works!, Battery on laptop is failing, T Mobile Wireless internet is working very well, Screen Sharing app suggestions, New Laptop and backup what do I need? E911 on Cell Phone, What’s better Cellular internet or Fiber?

Windows 11 updates breaking file copies and printing, Major hospital network hit with Ransomware, Email bomb; how do I stop it? Get rid copper phone line for Wireless Internet from T Mobile,  How do I upgrade my old Traditional drive to SSD, Cable DNS settings, How can I fix a broken HD? Kroll Ontrack might be able to get your data back.

Morgan Stanly left client data on Server drives it sold, Ethereum plunges as SEC looks to regulate, SpaceX wants to at internet to school buses, Tesla sued over missing Full Autopilot, My system was encrypted after MS update and I got it fixed!, How do I backup my data? let me count the ways.  

Wes Bryan ITPro TV talks Tech, What is more secure MAC or Windows, Celcius wants to sell you IOU crypto to cover their bankruptcy, Caller wants to change her password.  

More talk about what to buy, My update placed my PC in a Bitlocker recovery what do I do? Cookies how does it impact me? Duck Duck Go any good? Every OS Sucks – Three Dead Trolls in a baggy! Look out for skimmers! – Brian Krebs,  

MS Teams storing Auth tokens in plain txt, Uber hacked by an 18 year old, The Explosion that wasn’t, Cox email is no longer sending, how do I migrate to another service? Got GoNetSpeed now what do I do for email? Want’s to buy a new laptop what should he get? Should you separate your Financial System from your everyday system?  

LA school district gets hit with a Cyber Attack on labor day; still down, M365 data in the cloud data loss, Win 11 PC health Check not allowing my perfectly good system, AI in art is making some amazing strides.  

Looking to buy new Tech from scratch, Crypto and power usage may be coming to a head, Cisco is not patching EOL Small Business Routers, Built-in Roku can’t seem to support antenna properly.

Look out your SaaS is going to cost you a lot more thanks to sustainability the Crypto firm Matt Damon was pushing sent 10.5 Million in fake money by accident and can’t get it back, What are those funny files on my USB stick?,  AC power management failing, Why can’t I upgrade my Win 10? 5 Mobile banking apps put 300,000 digital fingerprints at risk, how can I reduce my spam?  

Dentists using lasers to blast fillings, Fog-Reveal using location tracking to sell info to Law enforcement, CBIA finds that 40,000 unemployment claims in 2 months with DOL new system, T-Mobile home internet seems great can I cut cable? More info on wireless internet for your home, 3G phones are no longer working, Voice control of my computer, Getting Fiber should I keep cable?   

Wes Bryan ITPRO TV talks Tech about getting connected, My NAS is dying what do I do, My system HD is pegged at 100% what do I do? How do I DVR streaming service?  

Apple DOJ Investigation – Anti-Trust, Apple want’s your butts back in the office, Internet in motel not very good, Apple Car play issue was an incompatible cable, Jeff from SC is getting back in the game!  

Continuing with iPhone carplay issue, Getting Gonetspeed can I use MS defender? What should I be setting my firewall, You can mark mail as spam IOS devices, Not all USB ports are equal, What is going on with digital currency?  My system reverted back to win 8 from win 10, Going to GoNetspeed what do I do about my email and phone?  

Update your apple ASAP, Rhythm Nation tune can crash your HD, Wondering why your IT job was outsourced? The internet drops every hour, My internet drops every hour might it be my 10 year old Router? Bad guys got access to my MAC! , Got a warning that someone changed my password….it was me, Can’t seem to interface my new Chevy to my new iPhone.  

Microsoft lays off 200 people in charge of keeping customers happy, Why is ATT making it harder to get my mail? Another ATT email issue that gets fixed if you log-in via their portal, More email issues with ATT.  

Paypal may phish you, yikes!, Google will be sending political spam to you even though you don’t want it, Cloud based Advanced still down, My Tesla system is working now once I re-set my stuff, My battery is crap only lasts most of the day! My track is going crazy!, Rural Michigan man started his own ISP now working to get 600 more customers.  

Wes Bryan ITPRO TV talks about what it means to get Certified. Jeff in SC is getting has email account attacked? Got Gonetspeed running 1gb/1gb how can I make it even faster? “I just wake up and cry” Crypto bankruptcies harming “investors”.  

Chinese equipment may be spying on our infrastructure, New CT DOL ReEmployCT finding 50% of filings are fraud since it was on-line, Can’t connect to Netflix but other stuff ok.  Maybe a new Router? Can an APP force restrictions on how it can be used, Let’s troubleshoot the Station, Former Cisco Employee talks about how Huawei counterfeited Cisco Routers. Should I try GoNetSpeed?  

Crypto lenders bankrupt, Dog Money, Moving and getting GoNetSpeed, Wipe & Reload, VPN getting blocked, Email font issue.

10,000 companies hit with Phish that was able to beat MFA, Smart Thermostats harming the grid, Experian being tricked in to open a new Account and allow bad guys to open a Credit line, Texas Utility paying Bitcoin minders NOT to mine. My Motorola phone’s MSG App stinks, Can I get my data after a BSD? Should I use Facebook Marketplace? Big Tech needs US Schools to teach Geek!  

Wes Bryan from ITPRO TV Talks backups, Win 10 All-in-one mouse issues, Microsoft rolls back default macro block in Office without telling anyone1 Billion Chinese citizens data leaked , Apple Lock-down Mode, How to backup my Laptop? Watch out for scammers, I lost my internet connection.  

Canada’s internet went down, Crypto Wallet doesn’t understand how to configure 2FA, Mark Cuban backed Voyager files for bankruptcy, 12th gen Intel CPUs causing browser crashes, What modem should I buy for my internet service?, Sliing TV is not performing well on my TV but everything else is working fine, Azure having capacity issues, Delete sound affect in Windows, Using the surge-protection on RJ45 Slowed down my internet, Android Tablet getting odd Zoom error.  

Boot issues, Router & Security issues, How large of a partition do I need? Chromebook power wash does it wipe a system clean?, iPhone Picture/Data Management, iPhone 7 issues, Can’t get my Fidelity software to work, FBI warns about deep fake interviews.  

FCC says Tic Tok is snooping on Americans, Long Island Blockchain delisted for fraud, Apple Insider Trading executive indicted for Insider trading,  Should I upgrade to Win 10? Should I update to 21H2? Yes! Lost HD Partition can’t boot, Spam email that looks legit but is not, My speed is not what they said it was, My PC takes way too long to Boot.  

Wes Bryan  - ITPROTV talks Tech, Bill Gates feels Crypto and NFTs are based on Greater Fool Theory, Is Fiber worth it? Can I use my old monitor on my new computer?  

Pitching Machine that can replicate pitchers you may face, TAB ranked in the TOP 10% of ALL MSPs Nationally, After an Office Update of my Office 2013 is now broken, Israeli DMV has scalpers for your appointment, Printing site fined $500,000 for data breach and charging customers for closing compromised accounts.  2FA via Yubico Keys.  

Teslas may be recalled due to deadly auto pilot crashes, Microsoft still has not patched a critical RCE, NASA to update helicopter on Mars! Windows 11 got updated on incompatible hardware! How good is Cellular wireless for home? iPhone videos won’t play on Windows 10/11 systems without a $0.99 update from Microsoft, What the heck is S2992?   

Microsoft trumpets HR fixes, People are trying to find pirated CCleaner and getting hit with Malware,  Local Newspapers are not policing Comments and seniors are getting scammed, Too much cable signal causing issues, The Library can be a great training resource for computers, New All in one printer may not be on the network!  

New York State to banning Crypto Mining Operations due to electricity use, Elon says if you are a Tesla Exec get your butts back in the office, Podcast outage due to forgetting Cert renewal, Amazon Employee suing Amazon for expenses of working from home, HP Laptop battery getting hot, How do I get my pictures off my Cellphone onto a USB Thumb drive? How do I setup email on my Macbook Air? Microsoft RCE Zero-Day can execute code without asking from a Word Doc! I have an SBCGlobal.net mail box what should I move to?  

Proton Email, My email system was hacked now I’m on a blacklist, Frustrated with Outlook and Microsoft they want me to rent it every year! Need to find file Duplicates, My scanner slow is it me or something else? Can’t get online,  

Wes Bryan from ITPRO TV talks with us about Networking, Dell Scanner/Printer issues, Can’t e-mail from Outlook.com to gmail.com account could it be your signature?, Using MoCa for Cable Network, My Laptop is working off-line.  

Twitter using your cell number for 2FA and then selling it!! Duck Duck Go say it ain’t so, The Nano Bots are coming…..they are smaller than a flea, Zoom meeting performance issues, Why would we NOT recommend a Microsoft Surface, Best VPN, Can I add Modems in every room of my home to avoid Wifi Radiation?, Google Privacy not able to get my Nursing Lic # off the internet.

Luna Coin went to near Worthless!, Coinbase says your Crypto might be part of a Bankruptcy settlement, Lincoln College unable to survive a Ransomware attack, How do I recover my Google password when I no longer have access to the recovery email or phone number? Webroot forcing a charge on my card, Office 2013 ribbon settings, How do I wipe a PC so I can give it to someone else, Should I upgrade to Win 11?

Joey tests a new Facebook Live Feature for the show! Office 2010/2013 works! Chromebook how do I know if an App is legit? Wifi not working after Fiber install, HP Elitebook can I charge it from USB?, How  do take the Hum out of my tape/Mp3 conversion? Should I give TruBill my bank account info? Is a recovery the same a s backup?

Brett Arends from MarketWatch – Why I don’t Crypto in my 401k, Apple will NOT let me reuse my 9 year old monitor on my new MAC computer, Security for cell phones, OpenDNS, Streaming device shutting down or is it my TV? How can I stop everything from tracking me?, Can I connect my TV to my PC?  

Russia to make their criminals with IT experience available to Russian businesses, Facebook deliberately took down Australian Govt pages during the pay-for-news negotiations, Google, Apple & Microsoft want to go password less, Windows 8 systems not booting, Lenovo ThinkPad Win 10/11 can I re-use Office 2010? I got Hacked! Now what? Should I install that $200 modem I just purchased?  

Facebook was scraping your data while you were filling out FAFSA forms, AI can detect Cancer before doctors, Win 11 on Unsupported Devices and Win 10 is still growing, My Email sent the wrong document, Plaid want’s your bank account and password in order to allow you to pay your billss.

The Ransom is only 15% of the total cost of an attack, India want’s VPN providers to keep 5 years of data, How to properly shut-down a PC or Server, Cloudflare stops a DDoD Attack,  Onyx Crypto attacks shred your data  

Electric grid using Open Source software that was just hacked, US Govt grants $12M to develop cyberattack defense tools, Windows Defender sees Google updates as malicious, Latest Win 10 Updates prevents freezing, After Win 10 Update user can no longer write to Ext HD, I have Vista is it safe to use? NO!, No Audio after Win 10 Updates.  

Wes Bryan ITPRO TV talking security, EDR/MDR, Zero-Trust, etc, iCloud backup caused a Crypto-Breach, How do I transfer data from my phone?, EU says USB-C is the standard, Your Android may be compromised.  

Tom Perrone of GoNetSpeed talks about their fiber network rollout. Special deals and how to get your neighborhood interested and set up for their network. 

Conference services still receiving sound even though you muted, NTF of first tweet cost $3 million real dollars and could not generate more than $250 at auction, Atlassian comes clean out the outage that lost client data, Don’t Google your streaming service connection, Moving from SBCglobal to Google, Fiber coming to your area? Wikipedia will not accept Crypto, Vista being used for bill paying, Yikes!  

How did the bad guys get my credit card number? Should I upgrade to win 11? Should I use sbcglobal.net? How can I stop Robocalls? My printer stopped working due to a rental issue, Is the eyeball on my Chromebook showing my password ok? Worlds biggest Cybercrime forum brought down, Hotmail issues, What is down detector? Dell can’t find my Camera.    

Russian Voting App still active in Russia, M365 increasing by nearly 30% for Non-Profit companies, US Govt entered Commercial Firewalls to remove Malware, The Russian people using Tech to get to western info, You can forward GMAIL, My business Facebook account was hacked what do I do? I my browser is ok? How do know if Paypal will send my money to my account, French Data Center did not have Fire Suppression. How do I configure my new business Mail Box?    

Hackers gaining access to Govt Agency mail boxes, Google survey shows that Govt workers feel Microsoft is a Security risk, Wyze cams have a huge security issue and will not be patched,  Azure static Web Pages being used by hackers, So secure websites could be operated by the bad guys, Samsung right to repair!, Should I use VPN when on public networks? What should I use to secure my PC?, is Webroot ok on a Mac?  

Email not coming in, Cutting the cable, What’s a VPN?, How do I get access to data from another computer? How does a Wifi Hotspot work? Can I use VoIP via my Condo Assoc internet service? QR Codes safe nope? Browser Hijack could I have prevented it? Yep OpenDNS.  

Wes Bryan ITPRO TV talks security, Netgear Router R7000 is blocking my son’s Xbox, Azure issues with accounts, Having issues backing up Cell Phone, HP Software blocked by K9 filter, iMAC Upgrade lost email who’s fault is it?  

Microsoft Hacked!, Apple sued for storing data on someone else’s servers, Town of Plainfield Ransomed, SAT – Security Awareness Training, Nestle hacked? Nope they leaked their own data, Looking for a Laptop what should I look for? What do I need for a computer for gaming specs?, Outlook not working? Do I need to Subscribe? Yahoo mail attachments going to Downloads rather than opening it’s a Firefox bug.  

What is “Back-TAP”? When is 3G being sunset? How do I troubleshoot Wi-Fi, What hardware do I need?  Trouble sending e-mail, the addresses that are cashed causing issues, Looking for PC Specs, Microsoft has adds in File Explorer – yikes! My internet is not working where do I start? CRIS Radio.  

Windows Defender tagging Microsoft Office updates as Malware, Germans telling their people to remove Kaspersky AV from their computers, NPM Developer adds a malicious code to cause problems with users in Russia, Justice Dept Police AI program not beng monitored for results or efficacy, Having issues with Public WiFi, Mouse not working when on mouse pad, My smart switch is following me, Why is my phone minimizing my apps on me? Thunderbird e-mail issue is it me or the mail service?  

AI is great but still needs some work, UK govt signs IT contracts without understanding them, Bitcoin ATM illegal in UK, How vulnerable are we to Cyber?, APC UPS connected to the Cloud could catch fire!, How to expand drivers form PC you are restoring from backup, Google One issue how do I stop the pop-up?, System rebooting when being asked to shut down, Dual monitors not updating resolution properly, QuickBooks desktop 2019/2021 – Microsoft forced upgrade to 11 now what?  

What are our current PC Specs, Wireless Printer DHCP issue,  Google Chrome says it’s updating but looks to be EOL,  Maybe new Google Chrome OS FLEX is a workaround? How do I build a recovery disk for my PC? Google keeps logging me out, AMD TPM Mods causing performance issues, Net Neutrality is it a thing, Laptop to do CAD what do I need?  

Slow tablet, My Chromcast is choking, Cable company had issues hooking doorbell cam, Microsoft want’s your credit card to load Win 11 beta, OpenDNS does it work with Linksys Velop?,  Samsung running out of space – it’s the OS, Help CFG my Arlo, Should I upgrade to Win 11?  

Passwords!!, Elon warning that donated Starlink Sat connections to Ukraine may be targeted by Russians, 2nd monitor not working after Win 10 update, My plastic laptop is falling apart, what OS should I use?, How do I block spam Text msgs in Apple, Every OS Sucks!, Home Cellular Internet is a thing!  

Companies are not being truthful about M365 Pricing Increases, Cyber attackers using valid mail servers to spread malware via Docusign, Fake Nvidia Hack of video card to mine Crypto just gives you malware, MS Store has counterfeit software delivering Malware, 10,000 spams in my AOL a day, Difference between a file level backup vs System Image, IRS is no longer forcing you to submit biometric information, Hardware is always best, PC is always Freezing, Can’t pay my Cable Bill!  

Destructive Malware hits windows systems in Ukraine , Keyboard causing CDROM to pop, Whole-House VPN should I do it? Malware Bytes detecting a Word Doc as malware, Smoke Detector talk, Blue Scree of death 8 year old PC, Acronis backup monthly charges, Ubiquity WIFI system for larger areas, Power over Ethernet.  

Wes Bryan from ITPRo TV talks about CompTIA A+ Certs, Utility bill online due to security settings, NUVO Sound System having issues connecting via BlueTooth, New Printer, Audacy App playing Spanish Language commercials to non-Spanish speaking customers.  

Bionic Eye company no longer supporting implant, The Russians are coming, Hard Disk crash now can’t get Win 7 installed to work properly, Win 10 Updates, Red Cross Hacked because they used a tool to make password resets easier after account lock-out , Brother printer not on the network.  

Windows needs 8 hours to update, Film making a comeback, Get a calcium scan, 35mm camera where can I sell it, polaroid 300 camera, gonetspeed hardware.  

Talking Digital Camera’s with John Ryan, Car radio station crashed my radio, Linked-in Phishing may catch you, Should I set-up my recovery disk?, Can I point my camera at the sun? How do I backup my phone pictures? Where can I buy a camera locally? Brave Browser is faster? Having trouble streaming a pirate TV station.  

New Mexico town Ransomware attack brings down the jail, school etc, What Router should I get? SYSJOKER provides backdoors to Apple, Windows and Linux Systems, VoIP cutting the cable.  

Final Site outage was on the Google Cloud, UK to look at Regulating Cloud providers due to service issues,  Google Privacy issues, Fiber questions, Router what kind do recommend?, Cannon Printers are showing you how to hack them, Windows Server patches cause servers to reboot, Huston Parking Meters getting tricked.

Internet Speed issues, Driver update utility for my Lenovo, Lock Screen Weather app on Win 10, Brave Browser is superfast! Is it ok to accept cookies?  What should a town look for in an IT company?, Win 10/ Win 11 buzz sound, New PC wants to Run Win 7 but admin account asking for password that does not exist.  

Norton 360 installing crypto-miner on your system, Kronos Cloud outage, Microsoft Exchange Date issue stops mail from flowing, Can’t remove Webroot, How do I connect my PC to network, backup, Secure email, My backup is not working…what do I do?  

Wes Bryan from ITPROTV talks DNS & Training, What is DNS? Facebook found 7 security companies surveilling 50,000 victims by using fake accounts, Paypal scam caller lost $4k, Kronos hack….can’t get paid.  

Kronos Cloud time clock down for weeks, Android users can get an Apple Ap to see if their being tracked, Log4J Vulnerability, Should we update to Win 11? 5 year old HP System boots in 16 Seconds is it failing? Tuesday updates 21H2 should I wait? I win Defender any good? How does my CPU compare? Big Data usage…16gb?   

Rupert Goodwins talks Crypto Currency, Win 11 Breaking SSD drive performance by 25%!, IPv6 should get protected by, New Keyboard will not work, Bitcoin Talk.  

Cox Data Breach, Eleckta outage causes victims Insurance to skyrocket!, AWS Outage brings down the planet, What AV should I use for a MAC? Old PC needs a battery, Cut the cable can I get full speed, GoNetSpeed fiber rocking Bristol, HP Laptop broken hinge should I repair?  Apple Air-Tags being used to steal cars….need to buy a Club.  

Can’t share PDFs via Teams, Scanned PDF document not displaying properly on two different PCs, Gonetspeed in Condos yet? FBI can read your WhatsAPP messages in real-time, Cable issues with Comcast so they are going to Gonetspeed!, NC user using Skyrunner internet, What should I use to backup my computer, NSO software used on State Dept employees phones as well.

2.1 Million accounts exposed in data breach, BadgerDAO Defunded by crooks, Edge Browser want’s to loan you money, Microsoft “Browser Shaming” people who just use Edge to install Chrome, Looking to buy a used pc, Passwords what should we do?, Edge browser blocking legacy software, iPAD locked out can’t get connected to router.  

Netflix Phish trying to get your account and payment info, Amazon India did not notice that Marijuana was being sold on the site, Wordpress Godaddy Managed Service hacked, German state looking to dump Microsoft Office for LibreOffice due to Win 11 req,  HAM Radio operator wants to use software for his radio…..no!, Can I get a new Trackphone?, Danny want’s a new Tablet, ITPRO.TV can get you trained up in IT, Google Pixel 6 beats., Am I running Norton? Pixel 6 beats out All other phones for Security, Apple Sues NSO for breaking into it’s phones.  

ITPRO.TV gets you trained up on IT! Southington area getting underground fiber from Frontier, Should I my upgrade Apple OS?, Android Smart-Switch tool helps transfer data from old phones to new, Best approach to Youtube cameras, Printer will not print 4X6 picture just go to CVS!  

Cyber Security, Should I upgrade to Win 11?, Win 7 no longer connecting to network, Should I buy a monitor or an ALL-IN-ONE?  Canadian hacker arrested for stealing 34Million in Crypto with SIM-Jack attack, Is it OK to run Defender?, Can we share the internet in a condo? How do I make a remote connection to a PC,  Utah medical center data breach may have been detected by an MDR!  

Tesla Cloud outage….I can’t start my car!, Crypto is heating the planet, How do companies collecting data make money? Low-cost way to print, How do I connect a device to network? Why won’t they give me Cyber Insurance for my company?

Robinhood app hacked by simple social engineering, Missouri apologizes to 600K teachers, Google warns of Watering-hole attack on Apple devices, Win 11 forcing Edge browser on users, How to transfer date from old PC to new, Should we be concerned about Chinese MFG our computer hardware? Dropbox locked me out because they said I was a terrorist! Roku thinks I Live in NY when I live in CT, Can I convert a VoIP line into POTs for my alarm system? 

Musk talk, Where do you get a MAC fixed? What should I get as a 2nd PC for financial use? Apple updated my phone and now I can’t share pictures, Vizio makes more money selling data on what you watch on their TVs then in selling TVs! COX is blocking e-mail via VPN, Comcast Outage, VHS to DVD, E-bay hack.

Kroger tricked into saying they accept Crypto when they don’t, Caller thanked us for fixing his wife’s Wifi password issue by using correct password,  22 year old kid convicted of SIM-SWAP hacks earning him 784K in fake money, What computer should I buy?, Are links in Youtube safe?, Why you should use OpenDNS while surfing, Should I cut the cable?, Beat Comcast with new account, ok to leave laptop plugged in, Old laptop is freezing with disk issues.

Hackers got access to an Instagram account and stole money from people looking to help a Kidney Patient, Tesla over-the-air update could cause your car to break when you don’t want it to, 160% increase in your Data Center rental costs, Cisco flaw allows hackers to look at the traffic on your network, Danny agrees with me that Tesla may want to re-consider over-the-air updates to Tesla cars, Apple Monterey is Bricking Apple Systems, Why can’t I just copy and paste a program?, Should I upgrade to Win 11? Old Printer needs a PAR port in order to work on new PC, Car Dr gives a bit more info on Updates for Teslas.

Cellular WIFI any good? What’s a PODCAST? Win10 Log-in issue, Should I replace my drive with SSD,  Should I power down at night?, My Win 10 is not updating, Had a hard time returning her hotspot, Remote Speakers, Smart-switch stuck ON, 70% of WIFI Cracked in Israel, Need help Config Bluetooth devices, Can’t connect to Wifi……it’s the password!

Zales web-site leaking customer data,  FBI Raids POS giant PAX Tech that might be used in Cyber Attacks, Squidgame e-mails offering fake season 2, SK Internet suing Netflix over Squidgame data usage, windows DNS cache needs to flushed, Someone is trying to log-in my Amazon account, How should I backup my data?, My browsing is slow, pictures not displaying, Can I use GOVT provided internet to stream TV?

Wes Bryan from ITPRO TV talks about becoming a geek, Cannon getting sued for breaking the scanner when the ink is out , 7-11 in trouble for collecting personal data, VPN issue, Drive Maintenance & too much security, Grey MAC screen,

Deep fake of moon landing crash, SIM Jacking sales person sentenced, iPOD turns 20, MAC can’t connect to secure websites, What tablet should I buy?, Slow system due to Windows Defender, Youtubers getting hijacked for years.

Gonetspeed!!!, Do I clean out my browser cache, Danny thinks you can make money in SAT stocks, How do I remove device? Public Internet Security, HD error message - Blue Screen, My chromebook is expiring? How do I transfer my files, Condo internet service, App and browser controls should I use it?

Chashout Kings scalping consumers, Clipboard stealer knows your crypto bank account, Lan-tenna can sniff your data cable, Darkweb knows your e-mail, What’s more secure Web-browser or App?, Teams will keep track of your positive comments, My Computer is not able to run Windows 11…and that’s ok, Once I bleed off the power my laptop USB ports work again.  Should I clear my browser cache?

So my phone is Listening to me? Coinbase had 6000 customers get hacked this spring! What about Opera Browser? Tracking technology, AMD is not performing under Win 11, Can’t upload data to Medical site, Microsoft right to repair.

Your SMS txts may have been read by hackers for 5 years!, Facebook outage – they locked themselves out of their systems, Firefox has built in paid search into the browser, Setting up a Website, HP update the BIOS?, Facebook bands Unfollow-everything developer, Dead Printer, Facebook outage my phone is listening how do I stop it?

AI created Beethoven’s 10th based on 4 notes, US School Districts blame Amazon for nationwide School bus driver shortage, Spotify causing battery drain, Google Voice Scam, HP will not boot after Windows update, Chromebook needs to have Browser Cache Cleaned, Virus software.

Apple pay could have an issue in the UK, Cheap way to do bills and internet on two Chromebooks, Hospital facing lawsuit for death of baby after ransomware attack, My Iphone will not sync with my car, Erik’s dehumidifier want’s to know if he’s home, how do I get my Gmail? ITPRO TV, 15 year old PC what should I do?

Cloud VoIP hit by DDoS attack. No-Dial-Tone-For-You! My Dropbox account was disabled what do I do?, Do I want to do a BIOS upgrade? Can’t get pictures to SD Card- A01 Samsung, iphone x battery health, Apple being forced to use USB-c.  

FBI held Ransomware keys that could have helped companies recover from an attack, China makes Crypto Currency illegal, Print nightmare still a thing, Azure Cloud not patching Linux VM issue they caused, Win 10 Aug update now I can’t log-in, Router dropping when people connect, is my WD Cloud secure?  

Comcast modem issue, Webroot pre-paid card, EMF wifi  effect on people, Internet privacy, Upgrading a 5 year old system, Router config, I opened a spam message am I ok?  

Azure Cloud vulnerability is the worst you can imagine, Samsung can brick your TV if it’s a looted device, Google will pay 15 Billing to be on Apple devices, The First Arcade game turns 50, BSOD when watching videos, Microsoft will no longer support Office Apps on Chromebook, Alternative AV to AVG, System slow to boot, New HP Laptop should I run Norton?  

E-mail viewing source, SSD drive failing, Bitcoin,  mining to spew more Co2 then Mexico if it gets to $500,000, Bitcoin is the future?!?, Dogecoin Rap – Reason Mag – DOG MONEY, @Exite.com going away, Should I use the Free Win 10 Link to upgrade?,  

T-Mobile & AT&T Hack, Dallas Police delete crime data, can’t get it back, Polly Network may hire the hacker that robed them blind, FTC taking on Tesla “self-driving”, How do I figure out what App I removed from my device if I want it back, Hotmail scam, Keyspan adapter for Tripplite, What Apple MAC Book should I get?, Router Suggestions, Time Machine backup.

Yes MACs can get Malware, the IBM 5150 Turns 40, Largest Crypto Heist to date and the bad guys return the money, Accenture Ransomware attack,  Webroot Diags, Security Cams and POE, Laptop speakers blown, SIM Jacking, HP drive guard.  

Why can’t I print my e-mail from Gmail? Is my Data safe at the DMV?  Home Integration where do I start? Windows email is not working, None of my e-mail is working in outlook, It’s not ME it’s YOU how to WhiteList your friends email address,  How to view content via a VPN?  

Ransomware, Microsoft Defender Broken, Fake Windows 11, Security Cameras (Reolink), Mac seems better than PCs  

Apple migration, Paypal changes, Don’t google it Know the link!, Apple devices, Apple to scan your devices for Child Abuse, GoNetSpeed!, Nvidia Shield for streaming,  

Iran had its train system hacked, Crackonosh mining Fake-Money, Branson heading space, Executive order may effect big tech, Is my PC affected by Print Nightmare? My iphone started playing a speech I gave when charging, Security for PCs, Fiber coming!, Should I upgrade to Win 10 21H1? What do I need for a new PC?

Cloud version of Quickbooks wants your employee payroll data, Apple warns its devices may interfere with implanted medical devices, Microsoft can’t seem to get Printnightmare correct, Why is my Wifi speed slower than what my internet speed is? My 7th grader fixed an issue in 5min!, XP upgrades in the past, How do I backup my system? Older WD NASs hit with 2018 exploit that allowed it to be completely erased! Large data breach at Morgan Stanley – thanks to Cl0p gang and a vendors servers,  

Microsoft Store still broke, Could not imbed images in email, Having issues with Craig’s List, Secure e-mail options, Benefits of Duck Duck Go, Is my 4G phone really 3G?  O365 issue with multiple boxes.  

Your MSPs tool they rent to you is being used to ransom your business, Windows 11 Launch a bit of a mess, My Router performance on 2.4Ghz is too slow, Microsoft Store broken can’t seem to purchase Flight Simulator, How do I DVR a Stream on my Streaming Hardware? Email seems compromised, No email in his inbox; he was hacked.  

Avg Price for a laptop, Fiber coming to your area? Dell notebook user needs training, But I want to keep my old copper line!!, Windows 11  

Bob’s last show! Big tech getting under fire for anti-trust, 3.6 in Bitcoin  - gone, Robo calls may be something preventable at the source, looking for a good printer for home business, What laptop should I buy? Youtube Yikes!,  

Fastly broke the internet last week, How much internet speed do you need?,  CVS leaves 1 Billion records unsecured on the internet, Start button broken could be classic shell, File selection broken in Windows Explorer, Can’t seem to get out of desktop mode in chrome, HP Envy laptop too old to repair.

Caller from first hour still broken, Gray box can I remove it?, IP Conflict, Cyber Security questions, HD At 100% Windows Defender killing performance.

Caller tanked Bob for his Service, Caller looking for Broadband alternative, What to do to prevent Ransomware, Hard Drive issue, Comcast modem issue IP conflict, Is OpenDNS active?  

Bitcoin is screwing up the world, Apple sued after pictures leaked, Router dropping every hour, Callers say goodbye to Bob, Credit card processing for Non-profit, Cyber insurance may STOP paying the ransom.  

File History can be used as backup, Old Laptop and HP Printer support, Should I use Edge? Is my HD broken, How to recover data from free, Laptop specs for Student & home, Only cloud backup should I get a local backup? iPhone 6 no longer syncing mail, HP Envy Touchpad disable, Hybrid HDs.

New Tesla S sets qtr mile record, Tesla owners win legal fight after software crippled battery to prevent fires, Hackers use Colonial ransomware news for new phishing attack, Problem with Bluetooth on Yamaha may need update, Apple sued for storing data on 3rd party clouds like MS, AWS and Google, How to change your default search engine, Backup to MS briefcase to sync gone would File History work?

Her problem is she doesn’t have internet, Getting paid for surveys, Adblocker for edge, Outlook Live, 3 mail boxes can’t seem to cfg them in outlook, Chrome broken, Netgear extender issue,  

New Electric car subsidies up to over $12K!, Tesla turned on driver facing cameras in cars, Microsoft warns of hackers attacking US based companies, Google Photo unlimited free Ends June 1, New system for new student, Win 7 system adobe flash disabled, Amazon Vishing scheme.  

Looking for a new PC for business, Ford EV Truck can power your house during an outage?!?, Can’t see video DVD, Trying to Image my PC but HD is a little too small, Trying to get turntable to connect to PCs, Cutting cable, Scanning documents to make data searchable, Need an imaging tool to recover from failure.  

Microsoft Internet Explorer EOL!, CNA paid largest Ransom yet, IRS going to track all Crypto transactions, China cracking down on Crypto, NIST 800-171, Ford electric truck, McAfee keeps asking to renew, Byes in a bit, What AV should I use, New system hard locks.  

Cyber Security 101, Musk says you can’t buy a Tesla with Bitcoin, Elekta Cloud hit with Ransomware brought down a ton of Hospitals including Smilow Cancer at Yale, Can I track my phone from the Airplane? Image based backup, Slow CPU may be a hardware issue.  

CT Bill could shield companies from lawsuits if they show they tried to secure their systems, Separate laptop for sensitive internet use, email password keeps changing, using 2fa on your accounts, Epic taking on Apple.  

Win 7 System still updating, why, Ending 365 how to export Data to local system, Outlook issues how to export, HP Win 10 for the Blind, Hotmail e-mail hacked where do I go for help?, Elon on SNL, Adobe not working.  

Lucid Motors goes after Tesla during SNL, Research student loads “free” software on a University network and Encrypts the whole thing,”  VoltsWagon” getting looked at by FCC, Dell systems need to be patched ASAP, 1953 Book predicted Mars project led by “Elon”, Windows updates crashing and slow start-ups, User want’s to give Computer to sister, Office 365 Attacks via Malicious Software, Old Laptop wiped/reloaded now works perfect.  

Apple MAC users should update to 11.3 immediately! Does Microsoft do a better job testing updates on Surface devices? NO!, AOL on a Windows PC, Issues with old PC drive letters listed as DD?, New HD used and needs to know how to boot. AOL e-mail issues, System hard locks.

AI to help solve 3rd leading cause of death in America, FBI helps  America’s companies thanks to Court Order, BSOD issues for Caller in Idaho, Apple iPhone attaching pictures to e-mail in Outlook, Fiber in Enfield, Is my 10 year old backup drive going to last past 10 years?

EV Rebate subsidize Luxury cars, Microsoft knew about Golden SAML since 2017, Microsoft Cloud service down again April 1st, Caller re-set system to factory fresh has to start over, Upload speed too slow for large files can’t seem to upgrade to Google paid account, Old 8088 system, So much spam what can I do you can use Wildcards to block whole domains.  

Beep codes for old Lenovo All-in-one, Can’t print properly after Win 10 KB Update, Telsa Double-billing new owners via Improper ACH Transactions, T-Mobile want’s way too much info to open an account, Radio.com to Audacy what happened? How do I e-cycle old hardware? What kind of PC should I buy? When will community bands get back to playing? H1B Visa ban expires.  

Windows 10 issue – losing focus automatically may be a power setting, Google tracking users wife, Win 10 1909 to Win 20H2 ok to update? What is OneDrive? Working from home needs a new printer, Danny got is application in for Starlink, iPhone 10 MAXs, What’s an NFT on It’s Kim Java? 2017 HP computer word issue, Better than nothing internet.  

Apple patch 14.4.2, Space X Starlink going for the poles, Dalio thinks Bitcoin get outlawed, VA worries that new net neutrality law will affect vets access to low-cost internet service. Self Driving cars are coming soon, Dymo label writer issues, Microsoft updates, Epson Echo Smart cheap way to print, Get the Vax Jack, Facebook uber and Google getting the workforce back.  

Millions of Websites offline after Fire, How to transfer data, Google getting sued for tracking during incognito mode, Docsis 3.1 to Docsis 3.0 modems are they compatible? Municipal fiber is it a good idea? Pay a consultant $100 Grand to find out.  Lost Gmail account, Win 10 update should I do it? Cookies how do I manage them? Best photo mgmt. software.  

Can’t buy a Ford truck due to chip shortage, Microsoft Deeply apologizes, Microsoft updated Windows 10 again to fix problems, Should I use Webroot? Running Win 7 should I upgrade? T-Mobile Internet, ATT ending sponsored data thanks to Net Neutrality, Does Defender turn off on it’s own if it sees another AV? AMD vs Intel, Can’t remember password.  

Three Dead Trolls – Every OS Sucks, Old Palm device, Will using Cell Wifi in different Zip code be an issue? Base PC for general use, Talkers mentions Computer Talk, Apple SE 2020 can support rapid charging, How do seniors get help? Win 10 update will not finish update on 10 year old PC, Internet in Glastonbury 12MB, Microsoft sides with News Papers.  

Exchange Server vulnerability was an issue over 10 Years in the making! Netflix tracking down users, Bill Gates says Crypto is heating the planet, Space telescope stock in safe mode for days, Win 10 patch causes BSOD, Marketing works! Laser Printer vs Inkjet,  T-Mobile Home Wi-Fi in RI, Outlook issue with Comcast, BSOD Costume.  

Zoom fatigue is a real thing. Turn off 5G to save battery, McAfee in trouble for Crypto scams, Apple Malware, Consumer Cellular, I get a red flashing repair warning pop-up what should I do?  Android phone photos layout,  can’t upload pictures to Facebook, Cutting cable  

More cutting cable, What to do with Leg Cramps, Dial-up ISPs do they exist? What is Crypto currency? Can I keep my phone number if I move to VoIP (Ooma)? What formats are best for use in Open Office? How to transfer, Alternative view on HP, Can’t print.  

How much speed do you need? Covid funds in MS improve broadband, Lastpass has 7 trackers built into the software; when it’s free you’re the commodity,  Still using Win 7; remote assistance Win 7 broken,  Bob’s new TV does not like his network, Server 2012 remote desktop not working, MS Surface using edge and links are not working….so dump Edge.

Clop Ransomware gang leaks online radar blueprints of GlobalEye radar,  Tesla losing ground to alternative MFGs, user looking for secure email, Adobe reader and performance issues, Should I used buy a referb MAC? Cutting the cable and DVR, How much speed what does it cost? Got cable provider to reduce monthly cost, Caller cut cable – how to connect DVR for over the air recording.  

Caller can’t ger online, too much to watch on TV, Mac slow wifi SOCK proxy keeps turning on, New iphone 8 big enough, iphone malware software, pixel 3a sound issue why won’t Google fix it? Multiple e-mail boxes logging out, Cutting cord,  

Ford offering F150s to Texas to use built-n generator, Facebook banning news links in AUS, Uber drivers in UK are not Self-employed, Caller can’t remove Mcafee, use compatibility mode to use old software, Marla needs help choosing streaming TV provider cutting cable, Paul purchased office for laptop getting 0xc00000142 error.

Water system hacked, everyone used the same password; Apple vs Facebook, Cox bill looking for lifetime price, Battery swap in laptop, Apple e-waste issue, HP Win 10 update Lexmark printer, 2-3 year old Win 10 system  - HD failing or power issue. Computer Talk with TAB #1 in Ratings in CT!  

New Jersey blames Microsoft of weeks of outages, Cell phone data usage how to take control, How to download pictures from Cell Provider, Radio.com app will not shut down. Yes your camera can spy on you ADP Tech was watching clients, How to force iPhone Apps off, Quickbooks backup on new laptop.  

Data Caps – Comcast to hold charging customers until 7/21; Cox on the other hand has been billing customers since 8/20. Don’t post a picture of your Covid Vax card it could be used to steal your identity, If you seize 64Million in bitcoin but don’t have a password did you really seize anything?, How do I print from my home back to the office? Can’t seem to update my FREE Malwarebytes, Having trouble with RDP to his PC from iPAD. Can’t get to the network, Caller does not seem to be on his local network.

Caller still having issues getting on network, Backup options testing your backup, Printing issue, radio.com on Yamaha receiver, Setting up MS Teams, HP Win 10 updates start but fail at 35%.

Robinhood friend or foe?, AI to find prostate cancer, Clear your IDFA info so you can stop being tracked, Apple is not ending the Emergency Broadcast alerts. WebRoot finding issues should I do anything about them? More Robinhood talk, Data caps, OpenDNS IPs, External drive transfer issues with drive letters, are you using Data while not watching Netflix?  

Lamont looking to Improving Internet service in CT, SD Card was recovered!, Good WebCam, Car hacking is it okay to hit OK? Home built PC has to use Win 10, Can he move old flavor of Windows 7 Mail into Win 10? Routers what to do? Elon Musk, Chromebook Printer, iPhone 7 should I update  - Yes!

Why is a 1.2GB Internet connection not improving my internet?  Cutting cord,  How to CFG OpenDNS once the network is set-up properly, Do I need a VPN if I have OpenDNS? A little help from listener about yahoo email issue, SD card failed, lost pictures, E-mail issue with Yahoo Mail, Gonetspeed in Southington getting wired up!

 Erik can’t get his Chromecast to work, Google De-platforming Australia, Spy agencies are using location data without warrants, Win 10 Sleep or Shutdown, My Yahoo email box is not working.

Solarwinds hack explained, Space force guardians, Employees 85% more likely to leak files today vs pre-Covid, Thank you from a caller, Should I use free AV? NO!, How does my home network work? Win 8.1 odd experience with the browser, How do I backup an Image of my computer? Laptop i3 or i5, Proton Mail paid or Free,  What’s Google Fi?  

Cutting cord, internet security, On-line banking, Pokerstars not working, I regretted a click; what do I do? Wilton CT mom’s kid racks up $16K bill  - Says it’s Apple’s fault,  How to expand my router, what’s GoNETSpeed?  

FCC tells communications companies to remove Chinees hardware, Intense full-face Blanc mask filters air, hides your identity, Zodiac killer message decrypted, Microsoft warns of Adrozek Malware, Should I update to WIN 10 20H2, Ubiquiti Wireless Bridge to avoid running a cable 300’, Text WTIC to 41444 to support the Holiday Store!, H-1B Abuse continues and Justice Dept cracking down, How to manage storage on a Galaxy S2 Tablet, RUD – Rapid Unexpected Disassembly, Needs help re-install of Win 10 drivers, OpenDNS not set-up correctly?

OpenDNS continued ipv6, Laptop shopping HP Intel Vs AMD can I load Office 2010 on my Win 10 System,  Company laptop will not connect to new WIFI, Help configuring EEO Router with IPv4 and IPv6 DNS, Apple user running iOS 14.2 draining battery, Automakers turning to subscription features. E-mail not working with Amazon or Hulu his accounts may be hacked, Will we be Jail-Breaking our Electric Car, Open DNS with your own hardware, Internet in an RV is any Cell Plan truly unlimited? LOL.

Moving to new town what do I do about internet service? Facebook account hacked even 2FA was compromised, How do I destroy my data on my Hard Drive; shoot it?, After market charger is it safe? Is moving money via Venmo safe? What is Duck Duck go or Open DNS?New laptop using external SSD drive not showing 2TB partition, Best AV to use Webroot, Micro SD Card for Samsung S2 card, Scammer logged in to users laptop what should he do? 

Google Fiber in TN and AL at 2GB, US Govt sues Facebook for H-1B Visa discrimination against US workers. Older Dell can’t power video card, Can I convert SSD drive into a boot drive, Has 12MB internet at home and kids are complaining, Dell laptop getting Amber/White Codes what do they mean? Do I need two e-mail boxes? Lost my passwords in my edge browser, Microsoft removes productivity monitoring on O365. 

Amazon AWS outage took down a ton of businesses the Wed before Thanksgiving, Door Dash sued for deceptive tipping, ipads for Gun Permits, Win 10 upgrade failed, Cutting cable, Who can look at Voting Machine software to check if it’s working properly?,  More on voting machines in MI, Google Wifi – MESH & Arlo Cam system, Virus vs Malware and how does a VPN work

Elon shooting up a rocket so it can do a belly flop, Roku streaming issues where do I start?, Ooma works with my Alarm system, Old Dell Laptop i5, 2.4 Ghz,, O365 how do I migrate it? ThinkPad Laptop 850 Cell Laptop interface that the Cell provider could not figure out, 7-8 year old PC data transfer to laptop, Working with Gsuite and remotely do I have to keep the host PC on?  Yep.

Voter software question, Apple iPhone slow, Old Acer Laptop running win 7; company asking employees to use their home PCs for work, Toshiba laptop keyboard backlight not working, DHCP Address settings for printer, HP Laptop performance with SSD, Office jet Pro 8715, can’t tell if its got carts!

Apple says Facebook is not protecting your privacy, Facebook tells academics to stop monitoring its users, Worn our NAND flash blamed for 150,000 future Tesla issues, Consumer reports ranks Tesla 2nd to last in new car quality, Uber has long plotted its national push over gig worker status, Famous telescope to be demolished, Caller is PCmatic any good, Should he upgrade to Win 10?, Trying not to mess up his wife’s MAC system…seems slow, Trying to cut the cable, Danny looking at a new smartphone. Windows is 35 years old!

Ring doorbell catches fire – Huge Recall, Google to END unlimited free picture storage June 1st, Microsoft to patch 112 security bugs, Spinning blue circle only on one user profile,  Connecting HP Printer to Chrome Book, Win 10 update to 2H2, IMAC memory issue slow MAC.

Printer ink issue with HP, SNET e-mail stopped working, Looking into how to remove pictures from iCloud so he is not charged, Night Hawk router & wifi issue, Youtube TV, How do I stream to new TV.

Uber and Lyft drivers keep gig status!, Portland to ban facial recognition, No more snow days for students, MA Right to repair passes, iPAD slow at the kitchen table; WIFI not performing as expected, Performance issues with Video Performance Chrome, How to make a dumb TV smart; try NVIDIA Shield, Wireless Printer stopped working, Comcast Wifi not working well with TV  

One Drive not working error, Does Google own DuckDuckgo?, How do I re-set Admin Password, What should I do to see why my PC is slow, Would you give police Direct Access to your Security Cameras?, How do I get a Lan-line without a Line Ooma!, Old Vista PC needs to be replaced, Caller loves Ooma and how it can block spam calls, What a true Landline is, Playing Solitaire with 650,000 people. 

Caller wants to transfer movies from Super8 to DVD, File Explorer Icon on Desktop problem  may be a file associate issue after power outage, Issues with Junk Mail from Comcast, Win 10 update took 3 shots, Should caller update his system drivers, Caller has Vista and autofill issues in Firefox,  Taskbar not locked where it should be.  

Self driving race car goes straight into wall, Tesla self driving beta out to select users…look out, Netflix increasing price, Apple iPhone Pro 12 helps the blind see! Comcast user want’s some info on VPN, AV etc.,  Printer not printing correctly on network, Caller can’t figure out who/what is consuming his data

California appeals court rules that Uber and Lyft drivers must be considered as employees, not contractors.  A listener looks for a way to find duplicate files while transferring information from his old computer to his new computer.  Bill in Granby tries to get his laptop with a wireless adapter to connect to his cellular hotspot.  A listener seeks a program to wipe sensitive data on laptops before donating them.

Messages that say you can vote by text or tweet are a scam--don't fall for it, experts say.  Microsoft Teams, Office 365 suffered massive outage last week.  NASA wants your craziest space theories so it can debunk them.  GM-Cruise petitions government to deploy self driving cars without brakes or a steering wheel.  Our first caller has wants to extend his network and wants to know if "mesh" networks like eero are a good investment. A caller who wants to install the latest large  Windows "feature" update asks if Microsoft is able to "remove" such updates without your consent.  A caller asks if there is a way to avoid slowness with Microsoft's cloud "OneDrive" service using Microsoft Office programs.  We show strategies how to store  your files locally on your own computer, plus give information on  how to turn off OneDrive on our website.  The OneDrive questions continue as Jim has problems with OneDrive reappearing as he tries to transfer files from his old computer to his new computer.  A listener has problems with a fan running constantly on his computer that is used for banking purposes, and he wants to know if his data could be accessible if he gets the computer repaired.

Needs help backing up Quicken on a CD, we told him to try USB sticks, Backup talk about file-level and full system image, Cops called to Singapore golf club after geeks hack reservation system, HP Printer w/ MAC his Docking station may have bad USB port, Windows update seems to be causing Chrome issues, New computer what next, having issues with AV, has external HD, not getting good signal via Wifi to stream to TV, User needs help removing Avast.

Companies pushing back on 30% cut Apple takes from them to be on the Apple Store,  Hero Rat detects mines, Company zoom policy wants you to leave camera on all day, What specs do I need for my new laptop, Microsoft Defender not working, Software for working remotely, Ring doorbell taking a beating during Covid, Microsoft to offer Office 2021 WITHOUT SUBSCRIPTION, Our groupie Danny has a new router. Melbore hit drivers with Parking tickets because they could not tell difference between O and 0.  

Nikola under investigation, Ransomware responsible for death of German woman on route to Hospital, Dept. of Interior spectacularly fails IT security Audit, Full moon this Halloween, Is Zoom security any good?, Old Toshiba laptop not playing DVD – VLC Player, Security issues with Smartwatch? Norton 360 Lifelock question is it working? Smart Watch thinks lawn mowing is the same as cycling, Old PC video card failing.

Yubico 2FA Physical keys, Bitwarden Password Manager, System starting up on its own using energy, Old Yoga Laptop MS Mail Client Re-sent needed do to recent crashing issues after update, Looking to improve his old Wifi network, would Mesh help?  Wants to get his own Router to replace fiber router, Looking for specs on new sub-$1000 laptop. 

David having an issue with his external Monitor, Richard needs help with his SSIDs, Joe has Office 365 and is done paying wants to get rid of it, Blurry Win 10 Log-ins, Samsung Blue-Ray Firmware update bricked devices and Samsung does not seem to care,  Watch out for where you bring your PC, Professional services not doing what’s best for clients by not upgrading outdated operating systems to be HIPAA compliant. Should Ski Club use WordPress web design themselves or via a consultant?

Looks like Amazon sold at inflated prices during the pandemic according to consumer watchdog. Little Electric car $4200 car outselling, AmazonBasics products sparking, smoking and melting, Tesla to MFG Cybertrucks in Austin in May, Erik’s experience with Tele-Medicine, Danny’s wife wants a new PC, Space X, Cars Models to stay more constant experts say, Richard in RI looking to replace his Apple Backup, Jack needs help Faxing…yes Faxing to the State of CT (LOL

Secure Proton Mail and new Proton Cloud. Who’s in control of your Cloud? How do I delete files on my Android device that are part of the operating system. Where’s my PIN? Win 10 seems very slow, Improving Wifi with new USB Wifi adapter or Powerline Ethernet Adapter. Can’t Ping Router something is blocking his PC.

12 year old figures out that AI is grading the test so they hack it to get an A, Printed steak is a thing, Mobile voting company does not want anyone to look for flaws. User looking for laser printing advice. How to clean up apps on a Cell Phone is there an App for that? Is 5G in my bedroom harming me? Can’t buy my stuff on Ebay using Firefox but Edge works. So what is Streaming TV?, 16 Year old brings down entire Miami-Dade School with tool that is available on-line and easy to block. 

Tesla was target of Failed Cyber attack, Battery Day will mean more power in electric cars in the next 3 years, Apple rejects Facebook app that warns of 30% Apple Take, Tesla making it harder to hack your car, Big-Ass-Fans can clean the air of Covid-19 with UV light,  User has an issue with O365 opening Outlook over and over when e-mail link is clicked, User looking for Chromebook but only wants to spend $150,Older Cisco Router seems to not be secure based on referb laptop warning, Proton secure e-mail, Power saving issues with network card. Elderly woman needs device to go online to avoid Covid-19, Intel CPU Vs AMD, Backup of data and getting a drive to come back to life after a short time in the Freezer, How to find your files so you’re not just moving the shortcuts, Caller can’t seem pin Edge Bookmarks to start anymore.

Tesla was target of Failed Cyber attack, Battery Day will mean more power in electric cars in the next 3 years, Apple rejects Facebook app that warns of 30% Apple Take, Tesla making it harder to hack your car, Big-Ass-Fans can clean the air of Covid-19 with UV light,  User has an issue with O365 opening Outlook over and over when e-mail link is clicked, User looking for Chromebook but only wants to spend $150,Older Cisco Router seems to not be secure based on referb laptop warning, Proton secure e-mail, Power saving issues with network card. Elderly woman needs device to go online to avoid Covid-19, Intel CPU Vs AMD, Backup of data and getting a drive to come back to life after a short time in the Freezer, How to find your files so you’re not just moving the shortcuts, Caller can’t seem pin Edge Bookmarks to start anymore.

Amazon Liable for Defective Product Injuries, E-mail Hacked talk about passwords, 2FA tools. How to Auto-Rotate Android display,  Duck-Duck go. Wireless Calling via Wifi, Reducing data usage on Cell Phone,  Using Chromebook for banking. Fried USB port, Windows updates failing Anatel Wifi Card (1709), Chromebooks…what to look for.

Tesla is asking owners not to charge cars in CA during high power demand parts of day,  CA Grid operator warned of power shortages as state moves to green energy, Big Ass Fan company has a way to clean the air with UV Light, Santander ATMs have a glitch,  Proton VPN being blocked by OpenDNS, E-mail tracking system, Webroot Anti-Virus. Uber & Lyft able to continue as usual in CA for now.

A Google Pixel 2 user looks for a way to listen to audiobooks on his phone without having to pay for a monthly subscription.  A caller asks if he should accept tracking "cookies" from a website out of privacy concerns.  He also wants to stop pop-up ads on his computer.  A caller alerts users to a problem with some Samsung Blu-Ray players being stuck in a boot loop after receiving a faulty firmware update.  A user with a Netgear router has questions about a "denial of service" attack that seems to be happening on his Internet address.  A user calls asking for advice about antivirus software after his subscription expired.  We recommend Webroot antivirus software.  A caller asks if there is collectible value for an old Radio Shack TRS-80 computer.  We also help with advice on how to stop renting a cable modem by purchasing and installing your own in order to avoid monthly rental fees from the cable company.  An iPad user tries to troubleshoot an "iPad is disabled" error message after entering the device's password incorrectly too many times.

An unusual Tesla Autopilot bug inspires Burger King to run a  one-day viral Internet ad campaign giving away free Whoppers. Segway personal motor scooter to go the way of the dinosaur.  Amazon acquires self-driving car start-up Zoox.  Social media company TikTok says it will stop accessing the clipboard in iOS devices after an Apple security feature in iOS 14 revealed the problem.  Microsoft to close all of its retail stores.  California mandates a shift from diesel to electric trucks starting in 2024.  A listener calls who is having trouble sending documents in Yahoo mail with his Android phone.  A Facebook Live participant asks about the best Internet phone service to use with fiber optic Internet service.  A listener asks about two-factor authentication "security key" devices and how they are used.

A caller asks for our opinion about the GoNetspeed fiber optic Internet service, which we highly recommend.  We help a caller who is having intermittent WiFi connection issues, and why his Windows 10 computer asks for a PIN code occasionally when he starts his computer.  A user has a problem entering his e-mail address being improperly rejected as invalid when he tries to sign up for a service on a website.  A caller using a video conferencing services has problems with his built-in microphone not working on his laptop and meeting participants not being able to hear him.  We give troubleshooting suggestions, as well as tips for resolving connectivity issues.  A caller asks for a recommendation for a good antivirus program for Android.  We recommend ESET Mobile Antivirus, available on the Android app store.  Tesla to be included in J.D. Power customer satisfaction survey for the first time, but in a limited manner.  A caller who is disposing a child's laptop asks for a way to view the data on the drive and how to safely dispose of the hard drive.  She also is looking for a way to safely discard an old Google home device and erase her personal information before discarding it.  We help an elderly caller who needs help with computer terminology, plus help with information on how to delete a contact from an e-mail address book.  A caller asks about a blocked May 2020 Windows Update.  He also is looking for a way to get software support on his laptop when it is out of warranty.

Erik and Bob take your computer questions.  Study says that customers who buy their own router are happier.  Smart appliances like refrigerators may become obsolete after manufacturers withdraw software report, says UK consumer publication "Which?"  IBM suffers recent prolonged cloud data outage.  A caller who switched from Android to iPhone has questions about a "free" additional Android phone being offered by a major cellular carrier.  A caller with many "smart home"Internet connected devices asks if there is a way to restart his router if he is not home and his wireless connection drops.  In addition, he has a problem with "Microsoft Office click to run" using too much of his computer's resources.  A caller who received a 4 to 5 year old laptop seeks a way to reset his computer to factory settings and also a way to back up his data before he resets the computer.  A user of our Facebook page asks for a way to install the ".NET Framework" in Windows 10.  A caller seeks a way to restore files from a backup hard drive using special software wishes to restore data to his new computer.  A caller with a Samsung S7 phone which failed wants to restore her calendar and memo data.

A Windows 7 user has concerns about the security of his computer while using tax software if Microsoft is no longer providing updates to Windows 7, and if his antivirus program would protect him.  We discuss options to upgrade the computer to a later version.  An Acer laptop user has problems with a wireless driver update.  We provide solutions on how to update the driver or purchase a USB wireless adapter to potentially remedy the problem.  A caller who is trying to update a ten-year-old computer from Windows 7 to Windows 10 asks for advice, plus help with streaming video problems.  A new Windows 10 user has problems connecting his HP Laserjet P1102w printer to his laptop.  Also he asks if his Microsoft Office and McAfee antivirus software can be used on both of his computers.  A listener discusses the first successful docking of a commercial space craft with the International Space Station, plus help clear out "cache" files on his tablet.  A Community Center volunteer asks for help in finding a way to remotely access members computers to solve computer problems without having to be physically present to operate the computer in person.  A caller has questions about using Windows ReadyBoost in order to speed up a Windows computer.

Erik and Bob take your computer questions.  Sony fined $2.4 million over PlayStation refund refusals.  Amazon initially censors a book questioning COVID-19 lockdowns prompting scathing Twitter comments from Elon Musk.  Study says that self-driving cars will not prevent every car crash.  Microsoft is urging some Windows 10 users not to apply a problematic May 2020 update in some situations.  A listener asks if it is secure  to save sign in information  on-line for websites, and if there is a way to stop information from automatically completing when you log in to a website.  A caller with a ten-year old MacBook pro has problems with the computer freezing up, plus very slowly opening Word documents with his computer.   Plus we answer questions about an expired certificate when visiting an Internet search engine.  A user looking to replace her old computer and needs Microsoft wants to know if she can use an existing Chromebook or buy an HP all-in-one in order to use Microsoft word.  We recommend at least an i5 processor with 8 GB of RAM and a 512 GB hard drive in a new computer.  A user with a new HP Any computer has questions about creating a Microsoft on the new computer.  We provide an option to bypass this by creating a local user account.  Also, while trying to set up a ProtonMail account, the Firefox web browser automatically suggested a password.  We discuss the privacy-centered DuckDuckGo search engine.

Dyson designs and builds a new type of ventilator for coronavirus patients.  Broadband speed plummets by 40% after coronavirus outbreak. YouTube to limit video quality around the world for a month.  GM will build ventilators and masks to help fight the COVID-19 pandemic.  Taiwan collars quarantine scoffers with smartphone geo-fences. A 77-year old man in Spain was fined for playing Pokemon Go during the coronavirus epidemic.  A listener asks for what do do with hard drives before recycling a computer.  A caller with a three year old laptop has video display issues where a white screen intermittently appears.   We suggest checking RAM and trying to connect an external monitor for troubleshooting.  A caller has questions about the safety of people using their computers to donate processing time like Folding@home in order to solve complex problems.  A caller wonders why a particular ".gyjoru" file tries to open when the computer starts up.  Also, he wonders if two anti-virus programs should run on his computer at the same time, and how to verify if Windows Defender antivirus is turned off, and finally how to set up OpenDNS on a router.  A caller with a Samsung TV and a Memorex DVD/VHS player asks for help connecting his DVD player to his TV.  Also, we help with advice on connecting a new cable modem.  We help another user as well to connect his own modem, router, and voice  modem (for cable phone service instead of renting from the cable company.

The coronavirus pandemic may be the most visualized ever. A caller asks for help connecting mini-boxes to his TV to HDMI cable.  A Mac user has questions about using the Zoom app for meetings.  A cord-cutting caller asks buying his modem instead of renting it from the cable company.  A caller in has problems with pop-up ads while listening to Radio.com. We discuss using ad blockers and different browsers.  A Malwarebytes user cannot use his computer after he updated Malwarebytes.  An educator draws attention to the lack of training for teachers in online education.  A laptop user has questions on how to activate Bluetooth on his computer.  Also, he asks about the privacy benefits of the Opera web browser.  A caller who wants to upgrade to to Windows 10 has trouble getting it loaded on his computer.  We discuss options for upgrading his 10-year old computer as well.  A listener asks for an alternative to Norton anti-virus, plus she asks about buying her own modem instead of renting from her cable company.  A listeria asks about getting higher speed internet service from a different Internet Service Provider.

How hackers are taking advantage during the coronavirus pandemic. Hear more on Computer Talk. 

Should I save passwords in my browser? We answer your questions on this and much more on Computer Talk!

Erik and Bob take your computer questions.  Report says that Google maps displays political borders differently based on where they are viewed.  YouTubeTV to stop Apple in-app payments after March 13.  Newly discovered Windows 7 bug prevents users from shutting down or rebooting their computers.  Amazon's Ring could tighten privacy after concerns that it shares data with Facebook.  The first caller has problems with blue screen issues in Windows 10 laptop when he starts his computer.  We discuss troubleshooting techniques for blue screen errors and how to update your BIOS.  A cable cord cutter learns to negotiate a better for Internet service with her cable company.  A new Apple computer looks to find the best antivirus for his Mac computer.  We  recommend using Webroot Antivirus for both Windows and Mac computers.  A caller has questions about switching to the new GoNetspeed fiber optic Internet service that has just become available in her area.  Rental car companies are failing to disconnect apps used to control cars after the car is rented.  We help a Gmail user learn how to change his password, plus we help him learn how to set up "two factor authentication" to better secure his account from hackers.

A recent mover asks for advice on cutting the cable.  We recommend 50-100 megabit internet service with YouTube TV and 70 channels, but there are other choices you can try, such as Sling, Roku, Amazon Fire stick, and Apple TV.  You will also need a streaming device such as the NVIDIA Shield.  A buyer of used Tesla finds his Autopilot feature is disabled because he did not pay for it.  A listener asks if he should use a password manager app to save his passwords.  He also asks how to buy a copy of Microsoft Office without having to pay monthly or yearly rental fees.  Our TV and Video expert calls in to ask if his Quickbooks 2010 is incompatible with Windows 10.  Windows 10 will only work with Quickbooks 2015 or newer.  We help Jeff with information on how to get the best certifications in Microsoft products and learning networking certifications.  Nick had problems with Microsoft Office not starting up properly.  We recommend doing an online repair of Microsoft Office.  A Gmail user wonders if a possible security breach notification in his mailbox is legitimate or not.  We recommend changing the Gmail password and setting up two-factor authentication.  He also was looking for a good recommendation for a banking-only computer. Our final caller asks for a description of the YouTubeTV streaming service, plus how to purchase a single-license copy of Windows without having to pay yearly or monthly rental fees.

Erik and Bob take your computer questions.  App used in Iowa Caucuses was sent out through a beta testing platform.  U.S. lawmakers propose a new, nationwide electric vehicle charging network.  A listener has a problem with a voice dictation changing the text in e-mail that the sends on his tablet.  A caller asks if it is worth spending extra money on an i7 processor versus an i5 for a new desktop.  Also discussed is whether he should purchase a solid state or traditional hard drive for his new computer.  French government to fine Apple for previous throttling of speed on aging iPhone.  A listener asks what should be in a new house for computer network wiring, and also recommendations for home automation technology such as smart switches.  A new HP laptop user has problems with a  on a blinking screen rand new computer, plus she asks how to erase personal data on the computer should she get a new one.  An Apple iPad user worries about using Apple's iCloud service to back up her data if Apple has access to it.  We also discuss the free and encrypted e-mail service ProtonMail to send mail securely.

A listener calls in to discuss the quality differences between consumer- and business-grade laptops.  A listener looking to buy a new laptop wonders if he should buy an i5 or i7, and if the processor boost from Intel Optane memory is worth the increased cost.  A caller asks about cable "modems" and if the cable signal is actually digital. A listener has a problem with a new printer but the cartridge is incompatible.  We recommend getting a firmware update to work with Windows 10.  A fungi found in Chernobyl is found to feed on radiation; this property could be used to protect astronauts in space.  A user gets a pop-up box that says his old McAfee firewall is not working and he needs to fix the issue.  Erik talks about his new Nexx "smart" garage door opener.  A listener with a Zebra label printer has difficulties getting it to work with Windows 10.  A caller wonders about the elimination of Homegroup in Windows 10 when using networked drives.

In this episode, Erik purchases his new Linksys EA9500 Max-Stream™ AC5400 MU-MIMO Gigabit WiFi Router.  Draft law could put encryption at risk, reportedly under the guise of protecting against child pornography.  Proposed Maryland law would make possession of malware a crime.  Our first caller looks for a way to create a full image copy of his new Windows 10 laptop.  Also he wonders how often he needs to back up his computer, and we give advice on backup software to use.  A caller with many backups from older computers wonders how to tell his older backups apart so that he can back up his new computer.  He also wonders how to "cut the cord" considering he has DirectTV satellite service along with fiber optic internet.  A listener who has two old TI-99/4A computers asks how to give them away or dispose of them.  A user with a new Dell computer has problems with getting some Windows 10 updates to install properly.  An HP Envy laptop user laptop user calls to find out why his computer was failing to start.

We continue with the first hour's caller who asks if a solid state drive is a good choice for backing up, and if a hybrid hard drive would be a good choice when his desktop HP Envy computer eventually fails.  A listener has difficulty changing his Domain Name Service (DNS) to use OpenDNS when using the cable-company provided router.  A caller offers suggestions for the caller in the previous hour with an older TI-99/4A computer--donate it to computer museum.  A listener asks about how to "cut the cord" when purchasing a new house and asks about the Amazon Fire Stick.  A caller tries to get an older printer to get an older Brother printer to work with Windows 10.  A caller wonders why he is getting slow speeds using Firefox in comparison to other browsers.  Our last caller asks about the minumum specifications for a new computer.  We recommend an Intel i5, i7, or i9 processor with a 1 terabyte hard drive or 256 GB solid state drive, and at least 8 GB of RAM memory

A caller with an external Western Digital hard drive wonders if he backed up the data from his old computer properly.  A caller with a new Windows 10 computer asks which antivirus he should use.  We recommend using Webroot fo antivirus.  The antivirus questions continue as we help a listener uninstall Avast antivirus. We also provide help on how to check if OpenDNS is operating properly.  A user has questions about use of his e-mail old address when he moves to another town and changes his e-mail address.  We help a caller with caller with a brother MFP-9125 install drivers on his printer.  Finally we help a Mac user with a browser hijack reset his browser settings and fix being connected to a "captive" network.

Erik and Bob take your questions.  Apple backs off plans to fully secure backups after FBI intervenes.  Star Trek fans are not happy about new logo for United States Space Force.  Sonos speaker users upset over planned obsolescence of older speaker models.  Facial recognition company Clearview AI is sued over privacy concerns.  London police use facial recognition software to tackle serious crime.  We  help our first caller with information on how to disable Microsoft's Virtual assistant, Cortana, in Windows 10.  We also give instructions on turning off OneDrive, Microsoft's cloud storage service.  We help a caller who backed up shortcuts to his photos instead of backing up the photos themselves.  A caller moving from an old Gateway computer to a new one has questions about moving anti-virus software.  We also provide information on setting up OpenDNS to surf the web safely. A listener asks if his cable modem/router combination gateway is acceptable or if he should purchase separate devices.  Also he asks if a Roku device should be connected via Ethernet as opposed to a wireless connection.  Finally, we talk about strategies to extend the wireless connection to weaker reception areas by using a wireless access point.

A caller asks about alternatives to cable for Internet and phone after her cable company increases prices.  We discuss DSL, and the use of VoIP services like Ooma and cellular base stations as alternatives to the cable phone service.  A caller Windows 7 wonders if he can use a Galaxy tablet to safely shop online with a credit card.  Plus, we give the recommended specifications for buying an upgraded computer: at least an Intel i5 processor or better, 8 GB RAM, solid state hard drive with at last 256 GB of storage.  We help a user with instructions on how to force a manual update to Windows 10 in light of recent news about a security flaw in the operating system.  A listener with an Apple computer wishing to upgrade her storage wonders about using personal "cloud" storage versus a solid state hard drive.  A listener looking to "cut the cord" with the cable company seeks a good streaming device.  We like the nVidia Shield device for this purpose.  Also the user suggests the use of PC Mover Pro software to upgrade from Windows 7 to Windows 10 with a transfer cable.  We also help with a discussion of routers needed if you are upgrading your router.  We also help a caller who wonders if his heavily using Internet household needs 200 Megabits of "fast" Internet service.  Plus, we give information about using OpenDNS to improve Internet security.  A caller adds that Google Voice is a great alternative for people cutting the cord for phone service from the cable company.  The only drawback to using Google voice and other VoIP services is that 9-1-1 service may not be available using an Internet-based phone provider.

Erik and Bob take your computer questions.  Erik and Bob discuss the problem of commercial vehicles being led on to the Merritt Parkway by GPS navigation systems in light of recent Congressional remarks by Senator Richard Blumenthal.  Google's parent company, Alphabet is named in a list of elite $4 trillion dollar companies.  Apple reveals statistics on worldwide national security requests for customer data.  A listener has a problem with video chat after he inadvertently turns off his microphone.  He also admonishers users about the discontinuance of old snet.net and sbcglobal.net e-mail addresses.  Erik explains the blazing-fast wold of fiber-optic Internet connections with GoNetspeed Internet (only available in select areas.)  A caller with a 2015 MacBook Pro wonders if he should replace a broken screen on his computer.  Also we give information on extending a display to two monitors.  The National Security Administration urges all Windows 10 users (and also business users using Windows Server 2016 and 2019) to run Windows Update immediately to update their versions of Windows to correct an extremely serious security flaw.  A listener asks for tips on the best way to keep her financial-only laptop safe from hacking. Besides keeping such a laptop up-to-date with the latest patches and *only* using the computer for financial transactions and not general web surfing, we recommend using Webroot Antivirus for virus protection.  Also, we help with what to do when someone potentially hacks your e-mail account.

Erik and Bob take your computer questions.  Windows 7 computers to give a full screen warning on most computers when support for security patches is scheduled to end on January 15, 2020.  Windows 7 PCs may become collateral damage in any conflict with Iran.  New plant based bacon and chicken alternatives are good enough fool any meat eater.  Some Android based phones for people with low incomes may have malware preinstalled.  Our first caller asks whether his Windows 7 computer will be unusable for the Internet after Microsoft stops issuing security patches for his five year old computers. A Windows 7 user asks if updates to Windows security patches will continue if Microsoft Office is installed.  And the Windows 10 upgrade questions continue as a caller asks for the best way to back up his computer before upgrading to Windows 10.  Also we tell you a way to purchase individual copies of Microsoft Office products without having to pay monthly or yearly rental subscription fees to Microsoft for the software.  A Windows 7 user who users his computer to buy airline tickets or purchase online wonders if he could use a Chromebook for these tasks.  We also discuss changing from an SBC Global e-mail address to a new e-mail address.  A listener with problems using his on-off switch on his computer wonders if his Lenovo computer is worth salvaging.  He also wants to transfer his programs to a new computer.

A caller using OpenDNS seeks assistance in changing his DNS servers to work with a Netgear router.  A caller who uses her computer for a brokerage account and YouTube wonders if she should upgrade to Windows 10.  We recommend replacing computers  over five years old.  In addition we help a caller set up an Amazon Echo device.  A caller with who had his brokerage account hacked wonders about the use of two factor authentication to help secure his account.  We recommend using "security keys" such as the YubiKey by Yubico or the Google "Titan" security keys as a second means of keeping hackers out, if you can use security keys with your accounts.  We help an inkjet printer user deal with smudged printing and potentially dirty printheads by doing printhead cleaning procedures.  A caller asks which version of Webroot Antivirus he should buy, plus he asks about his OpenDNS settings in order to help filter out malicious websites better.  A listener asks if he can thwart hacks to his Ring Doorbell camera, plus questions on updating is Windows 7 desktop to Windows 10.  We caution that you need to document the 25-digit Windows 7 "key," plus the e-mail used to create a Microsoft account when you upgrade.  Finally, we help him with printing and faxing problems with a multifunction printer, fax and scanner.

Erik takes your computer questions.  Ring Doorbell and parent company Amazon face lawsuit over alleged camera security hacks.  Erik tries out the "smart" Nexx garage door opener.  Contractor admits to planting "logic bombs" in software to ensure continued work.  A listener asks for help in uninstalling his McAfee software in Windows 10.  A caller seeks advice in backing up her computer before upgrading from Windows 7 to Windows 10.  Upgrade questions continue as a listener asks if Windows 7 computers will stop working after Microsoft stops issuing security updates.  Windows 7 computers will actually continue to work, but will stop receiving security updates. However, Windows Defender antivirus software will still receive updates from Microsoft.  A caller running Windows 7 seeks a specifications for a replacement desktop computer.  We recommend an Intel i5 processor, 8th or 9th generation processor, 8 gigabytes of RAM, solid state or hybrid drive running Windows 10.  Also she is seeking a replacement for the Google Picasa photo management software that she likes, but is no longer updated by Google.  A caller looks for specifications for a computer for financial-only transactions

Dutch company Wolters Kulwer left many customers in the dark after its accounting software was hacked.  A listener concerned about excessive charges from his cable company asks if there is  any  difference between modem rentals and WiFi rentals and seeks ways to lower his bill.  A listener who edits MP3 files wonders if a standard hard drive is better than a solid state drive for M3 audio file processing.  A listener who purchased a Chromebook for financial transactions asks if he should move his credit card accounts to his Chromebook.  We recommend the use of two-factor authentication with physical security "keys" that plug into the computer, such as Yubico's YubiKey or the Google Titan security key.  A caller asks for Erik's opinion about using password managers for security.  Also he asks if Webroot anti-virus software should be used on an iPad.  A listener wonders if she should add a Chrome extension onto her browser to complete a printing task at a website.  Also she seeks a way to stop her Gmail account from opening when she opens her YouTube account.  A caller looking to cut his cable bill tries to see if home cellular service is available in his area.  Finally, the last caller looks for a compatible modem to use with GoNetspeed fiber optic internet service.

A listener who falls victim to an online scam tells her story having a malicious "fixit.exe" program running on her computer.  A listener running Windows 7 wonders what would be the best computer to buy for a new one.  Another caller looking to purchase a new computer looks for a way to easily transfer information from his old computer to a new one.  An Apple Macintosh user looks for a way to remove the SearchMine trojan fro her Mac. We help a Windows user who wants to increase the time she stays logged into her computer. Also, she wants to stop mortifications from Yahoo! news.  A Mac user asks if the e-mail she received saying that he old sent.net e-mail address going away was a scam exposing her to a possible computer virus.  An Outlook.com user looks for a way to stop a large increase in spam to his e-mail address.  A listener says that her e-mail recipient cannot open the spreadsheet she sends.

Erik and Bob take your questions.  We offer advice on how to secure your Ring doorbell cameras after a series of news stories about some of the less secure cameras being taken over by hackers in recent weeks.  Lexis-Nexis database exposes names of risky potential bank customers.  Mozilla Foundation and others file an appeal to restore "Net Neutrality" in court. A listener asks if a new laptop with an Intel i5 processor, 8th generation quad with a 1TB hard drive is a good deal.  Also he wonders about the security risk of allowing a their party to transfer information from his old computer to the new one.  A user with an old Lenovo laptop wonders why his WiFi keeps dropping out, but the problem happens with all his devices.  A caller has a Samsung Galaxy S2 tablet sees the message "Samsung Plus Has stopped" plus he sees advertising popups from a British newspaper app.  A user with an old Dell desktop running Windows 7 wonders if he should replace it. 

Microsoft finds 44 million accounts with breached passwords, and forces password resets. New Tesla cybertrucks may not fit in your garage, a new app reveals.  More powerful versions of Tesla's cybertrucks will get manufacturing priority.  Video streaming services will crack down on password sharing.  A listener calls in after her copy of Malwarebytes Antimalware seems to "disappear" from her computer after running a virus scan.  More than 70 state and local governments were ransomware targets in 2019.  A listener asks if you can use OpenDNS while on a WiFi hotspot or while using cell phone tethering.  A user asks if it is safe to log into a website using sites like Facebook or Google to sign in rather than logging in to the website directly. A listener asks if it's possible to use a USB drive to get pictures copied from her iPhone to her computer.  A caller with a Roku streaming device cannot get the Roku remote to work with the Roku streaming device.  We offer help to reset a Roku device plus information on the alternative nVidia Shield streaming device.

A caller asks how much taxpayers should pay for 5G cellular service von commuter trains.  Also she asks for a way to deal with a large increase in junk mail on her iPhone from her Hotmail (Outlook Mail) account.  We help a listener turn off Windows Defender after installing another antivirus product.  Also he asks if he should turn on BitLocker drive encryption if he has confidential business information on his hard drive.  We do recommend this; but if BitLocker is activated, you must write down the encryption key and keep it in a safe place.  A caller suggests that the listener trying to transfer pictures from her iPhone use a cord specifically designed to transfer data.  A listener has problems trying to print pictures that were transferred from one computer to another. A caller wonders about the quality of soma telephone service.  We help a user with an Officejet printer that is not printing in the correct colors.  A user who is looking for a new laptop asks what specifications the computer should have.  We recommend an Intel i5 processor, 8th or 9th generation, with 8 GB RAM, and a solid state or "hybrid hard drive.  For security, we recommend configuring OpenDNS and Webroot Antivirus software.  

A caller seven-year-old Windows 7 user wonders if he can save money buying a "refurbished" Windows 10 computer.  He also asks if it will remain safe to operate Windows 7 after Microsoft stops issuing new security patches for it in January 2020.  A new computer buyer looks for a way to securely erase all of the personal financial information from his old computers.  A listener who purchased an upgraded cable modem wonders if she needs an upgraded Ethernet cable for better speeds and bandwidth.  Also she wonders if using a "wired" Ethernet cable in a hotel is better than using a wireless connection.  A caller asks if his antivirus program will help when Microsoft stops patching security problems with Windows 7 in January.  A Windows 10 user wonders how to turn off secure "S" mode in Windows 10.  The futuristic Esker Parliament Wallet contains a tracker to track it with your cell phone.  A caller has problems with a corrupt "personal store" (PST) file in Microsoft Outlook.

Erik and Bob take your computer questions.  Electric vehicle rentals aren't "at full charge" says columnist after a disappointing trip on the German Autobahn when the car battery almost ran out of charge.  One hundred ten nursing homes in Wisconsin are cut off from health records after a ransomware attack.  A caller asks for help after he cannot get Microsoft Word or Excel programs to open.  listener seeks help after his printer will not print.  An OpenDNS user has problems updating his Internet "IP" address so OpenDNS can operate properly.  A user who wants to update his family tree data looks for a way to get the data from an old machine to a newer computer.  A caller ask for help when he can no longer access his old Google mail account for his business domain.

A business computer user asks about "penetration testing" to check the functioning of his firewall.  A user with Windows 7 wonders if he should upgrade a machine purchased in 2011 to Windows 10, and the consequences that may happen if you do not update.  Another caller with Windows 7 wonders if he will receive an upgrade notice on his computer before support for Windows 7 ends.  A YouTube content creator wonders if his video with commercial music content wonders if his video will remain "commercially viable" to remain on YouTube.  A smart TV buyer wonders what happens when the smart TV updates itself.  We recommend the nVidia Shield device for streaming instead of a "smart" TV.  Also, she wonders if a separate Roku streaming stick is needed for each television on which she wants to stream content. A caller asks how to deal with a gouged monitor screen  on an all-in-one Dell computer after changing houses.  A caller wonders if he should use the Edge web browser in Windows 10 (we prefer Firefox or Chrome) and how to set up his e-mail on the new computer with Outlook e-mail.  A caller asks if there is a way to recover data from a damaged USB thumb drive.  A listener looks for devices that can stream Internet radio stations.  A caller informs us of a court case "win" for consumers involving access to utility poles for consumers.  In addition he is looking for a hard drive that can connect to a USB-C port.

Erik and Bob take your computer questions.  Ransomware data breaches at hospitals linked to an uptick in fatal heart attacks.  1.2 billion records exposed in an unsecured data base.  AT&T fined $60 million over data throttling allegations with "unlimited" data plans.  A Windows user wants to know if data on his USB flash drive can be copied to his Chromebook.  A caller asks about using paid antivirus in his computer, and how to properly uninstall McAfee antivirus from his computer.  We also answer questions about Webroot antivirus and configuring OpenDNS.  A caller has trouble opening Microsoft Office files due to an "infection" with BitLocker file encryption.  A caller running an Internet speed test wonders if he is getting all the speed he is paying for.

Erik is joined by special guest John Ryan in the studio to take your digital camera and photography questions during or special digital photography show.  YouTube changes its terms of service to allow for the deletion of accounts that are "no longer commercially viable."  DJI releases the new Mavic Mini drone.  Rumors fly that Olympus may shut down its digital camera business in less than a year.  DJI is testing software that will allow you to identify any drone.  A Windows 10 user has an error message pop up that says there is low disk space on his recovery "D:" drive.   A Canon EOS SL2 user has problems manually focusing his camera.  A listener seeks advice on buying a Chromebook computer for his daughter.  A caller has problems with slowdowns when connecting to a corporate VPN.  He also is looking for a good anti-virus and VPN solution for home use.  A Nikon L840 user seeks a way to increase the shutter speed of his camera manually.  A caller seeks a good camera that can be used with a rim light and wirelessly for under $500.

Silent Google "experiment" crashes thousands of browsers.  A caller asks which size memory card he should use for taking pictures, given increasingly complicated camera technologies.  He also asks about the space consequences of shooting un RAW file format.  Also we discuss the best specifications for a Windows 10 computer for photography work.  A user has HP battery problems with a "refurbished" battery.  A caller who purchased a Chromebook seeks a suitable way to use Microsoft Office on the computer and also wants to know where the "delete" on the Chromebook is.  A caller asks if the mirrorless Cannon "R" series cameras are suitable for shooting sporting events.  An Amazon Echo user has issues with his wireless connection.  We offer some tips on how to prevent Alexa Echo devices from recording your conversations.  A caller asks about the differences between the free and paid versions of ProtonVPN.  A camera user with a compact flash card wonders if he can use an SD cards in the camera with an adapter.  Our last caller tries to find the "delete" key on his Chromebook computer.

Erik and Bob have special guest Tom Perrone from GoNetspeed discuss all aspects of high speed fiber optic Internet service in Connecticut: what fiber optic service is, how it works, and how to get the service if it is available in your area.

A listener asks about the legitimacy of streaming internet appliances like FreeStream.  A multiple monitor user wonders if he can consolidate using multiple monitors using a high resolution 4K monitor.  Also he wonders how easy it upgrade from Windows 7 to Windows 10 on a two-year-old computer.  A cable cutter trying to watch women's basketball wonders if his WiFi service is affected if he cuts the cord.  A user purchasing a new printer wants to make sure it will work with future upgrades to the operating system.  He also is looking for a way to fax if you only have a mobile phone.  A listener wonders how he can keep his landline phone service if he cuts the cable and uses GoNetspeed Internet Service.  A caller has questions about configuring OpenDNS service correctly.

A warning for iPhone 5 users: Update now or risk losing significant features.  A listener looks for a way to transfer data from an old computer to a new computer, and if he should pay for professional service for the transfer, and about possible privacy concerns.  Also, he wonders if he should rent a modem from the cable company or buy one of his own.  Binge-watching Netflix and streaming of pornography is contributing to millions of tons of carbon emissions, say researchers.  A Mac user wonders what to do after his Time Machine backup drive is full with no more disk space.  Also, he asks about the convenience of streaming services when "cutting the cord" and dropping cable television service with the cable company.   Another caller asks how to get a reliable phone service so he can continue to work from home from a rural area.  We recommend using an Internet phone service like ooma.  A caller warns about a phishing scam by people pretending to be from Apple. A listener seeks a way to access his doctor's secure health information portal if he cannot access his mobile phone.

Erik and Bob take your technology questions.  Google to purchase electronic health tracking company Fitbit, raising privacy concerns.  Software updates to Pratt & Whitney engines mentioned in Airbus 220 airplane engine failures.  Video graphics maker Nvidia's new streaming device said to use artificial intelligence to emulate 4K video resolution.  Marvel is censoring films to China, bowing to political pressure.  A listener has difficulty with a pixelating picture while trying to watch s cable channel through his laptop.  A listener has a compatibility issue with Webroot Antivirus and macOS Catalina.  We recommend ESET Antivirus as an alternative.  A listener seeks a way to record video from a steaming media service.  A listener asks about what type of hard drive should be used to back up a PC.  We recommend using multiple hard drives to back up their data, and at least a 1 TB hard drive, or a backup "cloud" service like Carbonite for personal use.  Police in Florida seek Amazon Alexa speaker recordings in a murder case. A caller seeks a way to move his Windows 7 backup to a new Windows 10 computer, and a recommendation for a good computer for use in photography/photo editing.

Payroll data provider Cachet is reeling after MyPayrollHR fraud.  A Windows 7 user wonders if a new computer he may be purchasing with an E5520 processor is a good buy.  A listener from South Carolina wonders if you can use OpenDNS while traveling to a hotel.  Another Windows 7 user is wondering  how to upgrade his computer to Windows 10.  A Windows 7 user tries to fix Homegroup compatibility with Windows 10 machines for a small business.  A listener wonders if his cable modem upload speed should be different from his cable modem download speed.  A caller asks for the minimum required specifications for a new laptop.  We recommend an Intel i5 processor 8th generation processor with 8GB RAM and a 256 GB hard drive and a computer with a solid metal case.

Erik and Bob take your computer questions.  Erik discusses the GVIDO electronic music reader device for musicians.  Google to replace defective Google Home speakers wrecked by a bad firmware update.  Google to start charging for some previously "free" storage options.  Google is accused of creating an internal "spy tool" to squelch worker dissent.  A listener attempting to do a  system recovery wonders why the recovery is getting "stuck" and taking a long time.  A caller gets a "Graphics RAM is low" error message while running a system analysis tool.  We offer troubleshooting suggestions, as well as techniques to determine the speed of an Internet connection.  A caller has questions about the password manager included with a paid version of Webroot anti-virus software, plus questions about using Webroot on mobile devices.  Avast anti-virus company is hacked by spies who stole passwords.  A Microsoft Surface Pro user wonders if Windows defender will turn off if he needs to install a corporate anti-virus product for work.  A user switching to Comcast cable Internet wonders if her Arris modem will work with the service.  

A caller who inherited a computer from a deceased relative seeks a way to access the locked computer.  An iPhone 6 user is unable to access the complete Messages history of a particular person.  A Windows 7 laptop user who upgraded to Windows 10 cannot get his computer to start up properly.  We provide methods on how to check for a faulty hard drive.  A user looks for a way to find duplicate files on his hard drive.  He also wants to erase a second hard drive.  A Windows user with Excel 2010 has trouble saving a spreadsheet on a different  computer.  Also we provide information on how to set up OpenDNS to surf the web more safely.  Finally, our last caller wants to transfer information between laptops without taking the drives out of the computer.

Erik and Bob take your computer questions, and look at Google Pixel 4's serious security problem: Facial recognition unlocking software can't tell if your eyes are open.  The U.S. military finally retires 8" floppy disks used to launch nuclear missiles.  Tesla flash storage design failure may lead to expensive repairs.   Senator Wyden wants a new data privacy bill with some serious punishments.   A Windows 10 user user wants to know how to import photos into his new computer.  He also wants to know if 32-bit programs will run on his new 64-bit computer.  We also give suggestions on how to best set up antivirus software on a new computer.  The Windows 10 "1903" software update breaks antivirus software for some users.  A user trying to get his Yahoo! mail constantly struggles with a "page expired" error in his web browser.  A user who upgraded to iOS 13 can no longer upload photographs to her iOS devices.  A Samsung Galaxy Note 7 player tries to deal with a web page "hijack" on his telephone.

Erik and Bob take your technology questions. Samsung introduces "foldable" cell phone for $1,980.  A security researcher says that there is an "unmatchable" bug in hundreds of millions of Apple iOS devices, allowing jailbreaking.  Hyundai and Cummins to work together on fuel cell vehicles.  Fate of online disabled accessibility to websites may rest on lawsuit involving Domino's Pizza. A listener has problems with streaming television stations on a refurbished laptop.  A Windows 10 user has difficulty logging in due to a forgotten password.  In California, a police officer's Tesla runs out of battery power during a high-speed chase.  A user has problems connecting wirelessly at high speeds with an iPad.  

A caller has suggestions for improving wireless speed on an iPad by changing WiFi "channels" on his wireless router.  A Windows 10 Professional administrator has difficulty creating a new user on  the computer.  A Mac user attempting to listen to a streaming radio station has problems with a "hijacked" Safari web browser displaying a fake virus warning.  We offer help on clearing cache in the Safari web browser as well as setting up OpenDNS.  A user with an HP laptop that fails to display anything.  A user sees a "fake" pop-up message when using Internet Explorer.  A user configuring  the OpenDNS service to browse the Internet safely wonders if OpenDNS works with all of the computers in his household.  A Windows 7 user wonders about a configuration for a new desktop computer.  A long-time Microsoft Excel user wonders why his computer is running so slowly.  

Erik and Bob take your questions.  Hotelier and House Representative Ed Case from Hawaii hopes to stop Internet home rental Internet platforms like Airbnb.  T-Mobile criticizes Verizon's 5G cellular coverage in a new ad campaign.  Office space rental company WeWork is blasted for stunningly bad WiFi security.  A caller asks how to stop pop-ups from occurring  on her Pixel 3 phone.  Also, she tries to deal with her computer  asking for a password after requesting a Windows 10 update.  A listener with a new iPad wants to save information from the iPad to a USB Flash drive for use in a PC.  She also has questions about compatibility of the Apple pencil with the various iPad models.  In addition, she is having problems visiting websites with her ad blocker active while following links in her e-mail.  A listener planning to move to a "planned" community asks about technology and wiring requirements for a new house.

A caller running an old copy of Windows XP wants to try to install Windows XP on a newer computer in order to run older music software.  An avid radio listener is curious if "5G" cellular technologies need frequencies required for AM/FM radio in order to work properly, jeopardizing "traditional" radio bandwidth.   He also has questions about fiber optic Internet services.  A listener transitioning from Windows 7 to Windows 10 looks for the best way to transfer his files to the new computer.  A caller looks for a way to print inexpensively in black-and-white to save on ink costs.  For this purpose, we recommend "laser jet" printers.  A listener asks for an alternative to the Microsoft Edge web browser.  A caller asks for Erik and Bob's opinion on the Microsoft Surface Pro, plus seeks an alternative to Quickbooks for small business accounting and check writing.  Also, we talk about Classic Shell, a program that allows newer versions of Windows to have a visual appearance similar to earlier versions.  A computer user who updated to Windows 10 version 1903 has difficulty with video problems with a blurry start screen.  A "cable cutter" calls in to say Comcast is offering a free video streaming device, but with a caveat that you must rent the cable modem with the streaming device from Comcast.

A user with a new HP Envy laptop wonders how to get the computer out of "hibernation" mode, plus he wonders if he should change his antivirus product. An Android smartphone user has issues with numbers dialing and text mysteriously dialing on the phone.  We help the listener troubleshoot a possible virus issue with the phone.  A small business owner wonders about the safety of "5G" cellular service as he considers switching his business telephone provider.  A user has a problem with his HP laptop showing that his computer is overheating when it actually is not overheating.  A New York cloud-based payroll company vanishes with $35 million dollars, according to a security researcher.  A caller has problems with the contact database and security issues on her iPhone.  Another caller gets assistance in transferring photos from an old iPhone to a computer.

Erik and Bob take your questions and discuss California passing a bill that challenges the Uber and Lyft business models by treating drivers as employees.  McDonalds acquires an artificial intelligence company; it plans to add voice recognition to the ordering process with drive-thrus.  A listener has a problem with a possible "browser hijack" in Mozilla Firefox.  Erik and Bob discuss the recent California Uber situation with show listeners and its potential effect on the ride sharing industry.  A listener with a new computer asks if he should use the Webroot antivirus program as his virus protection.  A caller has problems with Malwarebytes anti-virus program operating correctly and also is experiencing slow web browsing speeds.  A caller wonders if using OpenDNS would cause his computer to browse the Internet more slowly, but is still experiencing problems being unable to access websites about 5% of the time.

Erik and Bob take your computer questions and talk the Ford survey that says 42 percent of Americans believe that electric vehicles need gasoline.  Over 600,000 Chinese-made GPS trackers found to have "123456" as the default password.  Google prepares for a Department of Justice antitrust probe. Litigation continues for Tesla SolarCity solar panels that can catch fire.  We help to explain the use and configuration of the OpenDNS service to surf the Internet more safely and to avoid malicious software.  A listener calls with privacy concerns about using smart microphones inside of a doctor's office.  Erik gives advice to a listener wanting to replace her cell phone on which cell phone and service would be a good buy.  A listener asks if OpenDNS can be used with Frontier Internet service.  Erik and Bob answer, and explains the meaning  of Domain Name Service (DNS) when surfing the Internet.  A cable cutter in Westfield, Massachusetts learns about fiber optic internet service and options for receiving local TV without using cable television service.

A caller looks for a less costly alternatives to renting Microsoft Office 365, plus an alternative to an old SNET e-mail address.  A traveler returning from Italy wants to stop receiving search results in Italian after returning from his trip there.  Another cable cutter calls and wonders what happens when he "cuts the cord" and uses streaming TV services. A listener asks for help on purchasing a new computer after recovering from a power surge.  We recommend a computer running Windows 10, with an Intel i5 processor and a 256 gigabyte solid state hard drive or 1 terabyte "traditional" hard drive.  We also talk about options for surge suppression to help mitigate some of the damage that might happen from future power surges.  A caller asks for help on how to stop *wanted* e-mail from appearing in the "spam" folder.  Also, he asks what happens to your data if you terminate your Microsoft Office 365 subscription. A caller purchasing a new computer asks what the difference is between an Intel "i5" processor vs. an Intel "i7" processor.  A user with an older computer wants to know how he can  safely destroy the information on his hard drive before recycling his computer.  Plus we offer some suggestions for stopping spam mail coming to his Yahoo! mail account.  A user with a six year old computer looks for a way to transfer data to a new. laptop.  A Windows 10 user with a five-year-old laptop looks for a way to speed up his computer.

Tesla's SolarCity division initiated a secret program called "Project Titan" to  replace defective solar panels that could cause roof fires, according to Business Insider. VW settles a lawsuit over fuel economy claims.  We dispel some common misconceptions about your privacy while using a virtual private network (VPN).  A listener recounts his experiences using a T-Mobile hotspot as his primary Internet Service provider.  The Wall Street Journal dispels the myth about the need for more expensive Internet service for faster Internet speeds.  A caller with a new Windows 10 computer has issues creating a "recovery" drive for Windows 10.  A caller with a Seagate External Hard Drive has difficulty with it being properly recognized by the operating system.  We offer suggestions on how to have data on a failed hard drive using a professional data recovery service.   A listener wonders if he can safely reduce his Internet speed offered by his cable company.  Plus we offer other ways to save money on your Internet bill.  A Windows 7 user wonders why he gets messages saying there is a problem with his Bitdefender antivirus program.  Plus, users of the free version of Bitdefender Antivirus should upgrade their version due to a recently discovered security flaw.

Google's "Project Zero" releases information about thousands of hacked iPhones due to a security flaw that was patched in February.  Apple promises to stop listening to your Siri conversations; the new policy is "opt-in" only.  A user with a refurbished Dell laptop wonders if it can be repaired.  We offer suggestions on a new computer: an i5 or better Intel processor with 8 GB RAM, 256 GB Solid State hard drive or 1 terabyte traditional hard drive.  A user with a new Windows 10 desktop wonders why he gets logged out of websites when he wants to stay logged in.  Also, he wonders why he is unable to connect to websites.  A listener has problems getting  articles to appear on his older Samsung tablet, plus has Internet speed issues.  A user has problems with a Yahoo e-mail address/user name  and his eBay payments.  A user with a seven-year-old iPad 2 is unable to use certain applications after performing an update to the operating system.  

A caller with an HP Pavilion laptop has issues saving files from a camera to his computer.  A Cox Cable user needs to know if he should upgrade his cable modem and if his router is sufficient for his needs.  Also, we recommend the use of a wireless access point to increase the reach of the wireless signal in his home.  A listener receiving over-the-air television stations has difficulty receiving Channel 3 and Channel 61 even after "re-scanning" for the stations.  Another caller continues the TV discussion about over-the-air reception problems. Bob suggests using a "splitter" device to lower the signal "attenuation."  Erik offers suggestions for "streaming" local channels.  A user who purchased a new printer has problems with it being installed on the same "port" as another printer already in use on the same computer.  A user with an older AT&T UVerse Modem but Frontier Internet service wonders if there is an advantage to him updating his router. 

Erik and Bob discuss Wal-Mart suing Tesla SolarCity over solar panels alleged to have caused roof fires at their stores. Amazon's Ring video doorbell unit wants police to keep certain surveillance details hidden from the public. Amazon has listed thousands of unsafe and banned items for sale, according to a Wall Street Journal investigation  A physician in private practice calls the show over security and network concerns after the office firewall was removed.  A listener with Webroot antivirus software wonders if she also needs to use Windows built-in antivirus software in addition to Webroot.  A Dell computer user has problem with a BIOS update.  A listener with a first generation iPad mini continues to troubleshoot wireless connection issues with her Internet Service Provider.  A user with an HP computer tries troubleshooting constant updates with Windows 10, plus WiFi connection issues.

A business owner asks what considerations are necessary when setting up a computer server for multiple users.  A caller asks for the best way to transfer data from an old Windows 7 computer to Windows 10.  Also, we discuss how to set up OpenDNS for increased security.  Erik discusses Crystal, a computer app which analyzes your personality type based on your social media postings.  A caller with a Windows Vista computer looks for a way to access data if the computer password was forgotten. A user with Windows 7 looks for a way to update Internet Explorer.  A caller with an updated version of Windows 10 wonders why his fans and CPU are running at a high rate when  he is not using his computer.  We discuss the possibility of malware or "cryptojacking" -- the illicit use of someone's computer to make money by "mining" cryptocurrency.  A caller wonders why he has a mysterious network connection called "Network 26."  A caller has an issue with a monitor that has started smoking.  He also wonders if a Chromebook computer would suit his needs if he uses it only for surfing the Internet.

Microsoft confirms update problems with the latest update for current versions of Windows. Australian scientists want to mass-produce a seaweed that stops cows from burping methane. Microsoft Surface Pro users were throttled after a recent firmware update. A judge ordered Georgia to stop using its current voting machines for 2020 elections over voting security issues. A caller sought a way to keep his mom safe while using the public WiFi in a senior living complex.  Another listener asked for advice on replacement of a six-year-old laptop.  We recommend a computer with a metal case (not plastic) with at least an 8th generation Intel i5 processor with at least 8 GB RAM, and a 256 or 128 GB solid state hard drive.  A listener had issues with an unresponsive "script" while using a web browser, another with a laptop running Windows 10 wonders why her computer speed is excessively slow, and a third owned an old iPad mini that has problems connecting to WiFi.

We continue the discussion about 5G cellar technology as Erik discusses how some in a San Francisco community try to block a 5G cellular installation. Bob also discusses a Mayo Clinic study where there was an increased incidence of brain cancer in the 1970s--before cellular technology was publicly available. A caller has questions about the safety and security of using Virtual Private Network (VPN) connections. A listener wonders why ProtonMail is a more secure service for e-mail than a regular e-mail service. A listener wonders why her brother's AOL e-mail account was deleted when a Gmail account was added to his smartphone. A caller asks which VPNs are recommended, as well as how VPN services might affect performance. Also, how to eliminate pop-ups in Windows 10 with ad pop-up blocking in Windows 10. A caller has an issue with images appearing very slowly on his nine-year-old computer. Erik helps a caller find a way to play VHS movies on a new 4K TV and also for a way to convert VHS format tapes to DVD. A user seeks information on what to buy for an upgraded computer.

Erik and Bob take your questions, and discuss serious security and privacy concerns being raised about the popular Russia-based FaceApp. West Virginia is the 22nd state to adopt rules for 5G cell phone deployments. A listener using the Google Chrome web browser has a "certificate error" while browsing a hospital website. We explain what this error means and how to deal with it. A listener responds to a fake Microsoft popup and calls a fraudulent number that was posing as Microsoft, and then allowing access to his computer. We explain how to respond to this scam, and the steps you need to keep your computer safe. A listener running a check on his computer memory experiences a memory error on his ten-year-old Windows 7 computer. We explain how to purchase new memory and also the specifications for buying a new computer (at least 8 Gigabytes RAM, Intel i5 processor [8th or 9th generation processor], and a solid state or hybrid hard drive.) We discuss the possible health risks with the new "5G" cellular service technology.

Erik and Bob take your computer questions. A VPN research firm says 29 of the top VPN services are owned by six Chinese companies. "Mad" Magazine to switch to a subscription-only format after 70 years of publishing. FDA recalls certain MiniMed insulin pumps made by Medtronic due to security concerns about potential hacking. Lee Iacocca, former Chrysler Corporation chairman, dies at age 94. A listener asks why his Webroot Antivirus software never seems to update virus definitions. We also advise people to set up the OpenDNS service to surf the web more safely. A caller has questions about accessing a security camera remotely over the Internet and configuring his firewall to do so securely. We answer the question: If you use a computer for financial transactions only, do you need to use antivirus software with it as well? A Windows 7 user wonders how to respond to pop-ups stating that support for the Windows 7 operating system is ending. We give advice on purchasing s new Windows 10 computer as well as suggestions for computer courses for senior citizens in the Southington area.

A caller asks when Windows 7 will stop working for e-mail. We explain that when Microsoft stops supporting an operating system, they stop providing security updates for it. We also talk about the Linux operating system, plus satellite Internet service, and the lightning fast fiber optic Internet service available in Westfield, MA. A listener with Windows 7 tries to cope with very low space on his primary "C:" drive. We provide suggestions on how to deal with low space plus links to useful programs that help you to visulize disk usage (WinDirStat and TreeSizeFree) on our website. A caller with a Google Pixel 2 phone has issues with streaming radio being interrupted on Radio.com with a cellular connection. A user with a two-and-a-half-year-old Toshiba Satellite laptop has several questions about backing up his data. We also discuss choices for good software for backing up your computer. A listener offers a suggestion for an app that will keep streaming audio working on a Pixel phone when the screen blanks out Radio.com called Keep Screen On.

Erik and Bob take your computer questions. Listen as we have special guest Matt Miller, ZDNet technology columnist, blogger and podcaster tells his personal story of the unraveling of his digital and financial life due to a "SIM swapping" attack that deactivated his cell phone and online accounts. Tesla explains why one of its Model S electric cars spontaneously caught fire in China; issues software update. Murder suspect identified by DNA database has been convicted. Hilton Hotels sending cookies and an oven to the International Space Station as part of a zero-gravity cooking experiment. A listener with a Toshiba Satellite laptop has an issue where half of the keys do not work. A listener has a potential virus issue with a virus on his computer and a possible web browser hijack issue. We recommend clearing the browser "cache" and using the OpenDNS service (links on our website, www.computertalkwithtab.com) for a safer browsing experience.

A listener with an HP printer and laptop connected by a USB cable cannot get the printer to work properly. We recommend removing and reinstalling the printer drivers or possibly configuring the computer as a networked printer. A caller gets "critical" notifications from the anti-virus product running on his phone and is concerned about possible excess data usage on his cell phone. Also, he wonders if he needs to turn off the "data saver" feature of his cell phone when accessing a mobile hotspot. A caller with poweline internet networking is having difficulty getting his wireless signal extended. A caller with several older laptops wonders if he should try to upgrade to Windows 10. We also offer recommendations for a good Internet router. Target stores globally knocked offline for a few hours last week due to a network outage. Finally, we help a caller who has a "Firefox is already running but not responding" error message.

Erik and Bob take your computer questions. In this episode, we discuss why a robot vacuum takes such a strange path in order to vacuum a room. Akamai CEO thinks playing computer games "in the cloud" is too expensive right now. U.S. Customs and Border Protection says traveler images were taken during a recent cyber attack on its computer systems. A caller who updated from Windows 7 to Windows 10 has problems with his video resolution "out of range," and not causing any picture to be displayed on his monitor. A listener has issues with voice dictation using search in the Google Chrome web browser. A Mozilla Thunderbird e-mail user has problems with missing folders and e-mails. A user who bought her own modem to surf the Internet asks why her own modem has different lights than the cable modem she was renting. Also, she wondered why streaming video worked on her iPad but not on her computer. A caller asks why pictures are not being displayed in Yahoo mail when he attaches them to outgoing mail in a web browser.

Don't click that link in an e-mail! Erik talks about phishing (pronounced "fishing") in e-mail and why it is dangerous. A caller asks why he has to right-click on an e-mail to open up links in an e-mail message. This is actually a good security measure to help stop malicious phishing. Also, the listener asks if it was safe to use his account credentials (Facebook, etc.) to share a web link with someone. A Mac user asks about the security of the Norton Core router, and if he should change anti-virus vendors. Also, Erik talks about the security of the "Internet of Things"--connected devices like cameras. European Company LaLiga fined for "spying" on customers watching pirated video streams. How to check your applications permissions. How to configure the OpenDNS service on your router to to surf the web more safely. We discuss why it is better to use separate devices instead of a combination modem and router. A caller asks questions about what equipment is needed when building a "smart" home.

A caller asks if there is a way to access his data from Quickbooks from a remote location. We help a user troubleshoot slow wireless performance with his cable provider. Norway's love of electric vehicles may force big upgrades to the nation's electric grid. A Lenovo Yoga user has problems with a "shaking" display screen and unresponsive touchpad. A Mozilla Firefox user has problems with pictures displaying properly on web pages as he surfs the Internet. A Mac user seeks advice in setting up OpenDNS in a "virtual" machine for Windows. A Windows 7 user with very limited disk space wonders why his computer is slow to start up. We also give tips on how to clean up unnecessary files from the computer.

Google suffered major service outage last week, knocking out Nest home automation services for some. Maine governor signs strict Internet privacy-protection bill. Microsoft pulls a massive facial recognition database from the Internet. A city in Idaho gets Internet service for free (almost). A caller experiences a "blue screen" error message on his eight-year-old computer that prevents Windows from starting properly. We help with recommendations for a new computer: at least an Intel i5 Processor (with 2-4 processor "cores"), 8-16 gigabytes of RAM, and a solid state or hybrid hard drive. Plus, we give information on how to safely dispose of a computer and hard drive while keeping your personal information safe. A listener receives a fake pop-up message on his computer pretending to be from Microsoft saying that his computer is infected with a "virus." We provide tips on how to deal with and avoid this fraud. Toyota is accelerating development of its full electric vehicle program.

Erik and Bob take your computer questions. U.S. government staff may be sending their smartphone web traffic "wrapped in a bow" to China and Russia over VPNs, report says. Facebook quietly killed a map tool for discovering live videos. Google to crack down on malicious Chrome web browser extensions. Google Maps to tell you a restaurant's most popular dishes. Google Maps posts speed camera data for over 40 countries. Google holds firm on changes that may block ad-blockers, but may exempt some enterprise users from this requirement. Facial recognition software coming to Lockport City School District in New York to better protect children. Starlink Satellite Internet Service, which purports to offer low-cost satellite Internet service by the end of the year, launches 60 satellites. A listener with a new HP Envy wonders if he should download software drivers offered by HP updating software. Also he wonders the best way to deal with a small 120-gigabyte SSD hard drive when using the computer. A listener asks about the security of using facial recognition as a password to your phone or computer. Former Secretary of State Hilary Clinton to deliver the keynote address at a Cyber Defense Summit. A flower shop owner wonders if he can upgrade older Windows 7 PCs to the newer Windows 10 operating systems.

A caller wonders if he can remove files safely from previous versions of Windows 10 in order to save hard disk space. A user who wants to buy a new printer seeks the most cost-effective solution to print, copy and scan without using color. Also, we detail how to stop a program known as a "script" from running on the computer. Lyft offering self-driving car service in Las Vegas. Harbor Air intends be the first "electric airline" by using sea planes. A listener calls in looking for a trusted Virtual Private Network" provider. Also, we help the caller find a suitable cable modem and router to "cut the cord" with his cable television provider. How to use OpenDNS to surf the Internet more safely. Plus the caller seeks a solution to allow an old amplifier to stream music via a wireless connection. A caller looks for a solution that allows remote users to access shared files. How a solar eclipse 100 years ago changed history and made Albert Einstein a star.

Erik and Bob take your questions. City of Baltimore hit by ransomware attack; the mayor is considering paying ransom to restore systems. Samsung's "Deep Fake" Artificial Intelligence can create a fake video of you from a single profile picture. Some cities are considering a ban on facial recognition software. Amazon's facial recognition system incorrectly matches 28 members of Congress to criminal mugshots. A listener seeks help after only receiving 25% of the 100 Megabit speed he is paying for. A listener can't access his e-mail account after receiving a spam e-mail demanding a ransom payment. A listener seeks a transcription program that will convert audio to text. A listener has difficulty getting a very old Pentium-based computer to run Windows 10.

Cloud-based backup service Crash Plan stops backing up certain types of backup files, leaving customers stranded. A caller asks about a recent Microsoft update for older Windows systems (Windows 7 and earlier.) This security update is necessary to stop a possible future virus attack. Millions of financial records exposed on First American Financial website, says a computer security journalist. A Windows 10 laptop user has problems keeping Firefox as the default browser. A listener wonders if Norton Antivirus can be used with Malwarebytes, plus tries to recover from a hacked PayPal account. Snapchat employees spied on users with an internal tool meant for law enforcement use. Department of Homeland Security warns that software used in Chinese-made drones may be stealing data or used to install malware on networks. A tech-savvy listener provides a possible solution of installing Ubuntu Linux on older computers that cannot run the latest Windows software. We help a caller with set-up questions with OpenDNS on a router. Configuring OpenDNS can help you surf the web more safely. A caller with a doorbell camera tries to find a solution that will work with the camera at lower Internet speeds without having to upgrade his speed with his Internet provider.

Erik has special guest John Ryan in studio to take your digital camera questions. Illinois bill would force electric vehicle owners to pay $1,000 annual fee. Adobe sends letter warning users of older Creative Cloud software that they may be subject to lawsuits by third parties. DJI releases GoPro-like Osmo Action, plus the Osmo Pocket combination camera and gimbal. A caller has problems opening getting geographic location information displaying correctly from photographs in Windows 10. He also is looking for an economical alternative to Adobe Photoshop. A Windows 7 user seeks for a way to transfer information from her older computer to a newer one, plus she seeks an alternative program as a replacement to Google Picasa to manage photos. An adventure hiker looks for a suitable durable camera, possibly mirrorless, that has a telephoto lens. A listener with low resolution pictures stored on a digital keychain seeks a way to enlarge pictures without losing picture quality.

A listener with an older Officejet 6700 printer wants to clear out stored fax information before discarding the printer. A caller looking to buy a new cellphone wants to know which cell phone gives the best photos and which cell phone gives the best videos. Also, the listener asks if storing more pictures on a memory card used by a camera increases camera start-up times. Microsoft warns of huge security vulnerability with older operating systems. A caller who has a video file that did not close properly seeks a method to recover the video file using manufacturer recovery programs, or possibly using PhotoRescue recovery software. Tesla releases software update to deal with spontaneous Model S fires. A HP All-in-One desktop user has video display problems resembling a moving "bug" on the screen. John also gives suggestions on trying the Fuji Instax camera for those who want to try "instant" film photography as an alternative to digital. A caller struggles with low light action photography issues, and also looks for classes in the area for Adobe Photoshop and Lightroom. A caller with 35- to 40-year-old darkroom enlarger equipment seeks to have it evaluated to see if it is still useful to sell. The final asks about the availability of Fuji Instax cameras and also a place locally to get traditional film developed.

IP address problems continue as a caller has problems with one of his security cameras not working. We provide advice on setting up a "static" IP address in the router as well as changing default passwords to help enhance security. A caller gets advice on getting a Cox-compatible modem and avoid monthly rental fees from the cable company. Igloo Recool offers an earth-friendly, biodegradable alternative to disposable styrofoam coolers. A caller asks if there are ways to get fast fiber optic Internet companies to do business in Connecticut by removing regulatory barriers. We answer a caller's questions about the new Google Pixel 3/3a phones as well as use of phones with in-vehicle Wi-Fi, plus we answer questions on efficient data usage strategies to save money. A caller looks for the best strategy to eliminate cable TV service and "cut the cord" with his cable company. A caller upgrading from Windows 7 to Windows 10 at work wonders why the mouse cursor keeps disappearing. A caller wonders if a home printer needs to have information deleted before he discards his HP Officejet 6700 printer.

Erik and Bob take your questions. Cloud based tax firm CCH suffers massive cloud data outage. United Kingdom goes a full week without using coal power. Manhattan apartment users finally get physical keys to their apartments after winning suit over having to use Bluetooth "smart locks. Germany implements first "eHighway" that allows electric vehicles to operate emissions-free. A caller seeks a way to "enlarge" digital pictures that were taken at a lower resolution without them becoming "pixelated" or blocky. A user with a new HP printer has problems with the printer shutting off automatically after 8 hours and disappearing from the network. We discuss the basics of setting up a "static IP address" for the printer to avoid this problem. A helpful caller has a possible solution to the pixelated photo problem that a previous caller had using Adobe Photoshop CC or Adobe Photoshop Elements. A caller switching from DSL to cable Internet service wonders if she should reduce her Internet speed to 30 Megabits. Also, we discuss the advantages of buying a cable modem yourself rather than renting it from the cable provider. We help a listener who has problems with a wireless printer not working correctly by providing instructions on how to set up a static IP address for the printer in his router, similar to a previous caller. A caller with a 3-year-old, seemingly completely "dead" laptop looks for possible fixes and solutions to test the laptop and battery before considering recycling it.

A caller with a Samsung tablet has concerns allowing the Samsung mail application access to his Gmail account. A user of Webroot Antivirus has concerns over a photo application automatically quarantined by the antivirus software. Over 58,000 Antroid users had "stalkerware" that spies on users installed on their phones, according to Russian antivirus software maker Kaspersky. A Pennsylvania credit union sues financial technology giant Fiserv over security issues with Fiserv's software. A caller wising to "cut the cable" wonders if he is purchasing the correct modem, plus we discuss the privacy and security dangers of using an illegally "jailbroken" streaming stick device. A caller who has cut the cable tries to determine which streaming TV service to join. A user with a 10-year old laptop wonders if the lamp or backlight should be changed. A college professor asks about specifications for a new laptop for online teaching and surfing the Internet. We recommend an Intel i5 processor with two to four cores, 8 GB of RAM, a 256 GB solid state hard drive, 8th or 9th generation. A caller whose son is going to college wonders whether to use a Mac or PC for her studies. A caller considering "cutting the cable" wonders if the free streaming stick offered by the service is legitimate. A caller who has lost his Microsoft Access database tries to import data from a spreadsheet. A caller wonders about the viability of small photo printers from HP for use in printing from a smartphone. Amazon hires editors to push local crime news to local users in order to boost sales of its security doorbell camera, article alleges.

Erik and Bob take your questions. Tesla to consider entry into the automobile insurance market. Eighty million U.S. households with people over age forty exposed in data leak. Tesla hopes to regain solar energy panel dominance by cutting prices. Automobile navigation software company Waze and Entercom Radio to enter into streaming partnership to broadcast Radio.com stations. A Windows 10 user seeks a good solution to back up his computer to an external hard drive. We recommend EaseUS Todo Backup and Acronis True Image (see links on our website, www.computertalkwithtab.com for details.) A listener using Windows 10 has problems with her laptop continually starting with an "Automatic Repair Couldn't Repair Your PC" error message. A listener has questions about using an outdated version of Adobe Flash on his computer while listening to Radio.com. A listener seeks a recommendation for reputable software for financial trading. A listener wishing to "cut the cable" with his television provider seeks recommendations on how to go about the process of obtaining Internet service and receiving television stations over-the-air.

Erik and Bob take your questions. Pirated streaming devices are filled with malware, researchers say. South Carolina government website had a security flaw that exposed password. Cloud service provider A2 Hosting has outage for days due to malware. National Security Agency purportedly to retire telephone surveillance program. Our first caller with a nine-year-old laptop asks about recommended specifications for a new laptop. We recommend having 8 gigabytes of RAM, an Intel i7 processor, and a solid state hard drive as minimum system requirements for a new laptop. In addition, we like the HP Envy line of laptop computers. Tesla company explains their approach to self-driving cars in their "Autonomy Day" video. A caller explains his difficulties printing documents from the Internet while not on-line; we recommend using the Windows "Snipping Tool" in Windows or a "Print to PDF" function to accomplish this purpose. A user wis having slow speed issues using his computer on the Internetdespite a very fast Internet connection. We suggest he check his Ethernet cabling and configure OpenDNS for added security as well as check his Internet speed.

A listener has an issue with possible unauthorized access to his Gmail account on his Samsung tablet; we show you how to set up "two factor authentication" to increase security and help prevent unauthorized access to his Gmail account by following instructions on our website. We help a user lower his Comcast cable bill by purchasing his modem directly instead of renting from Comcast. A Windows 7 user wonders what he will need to do after security updates for Windows 7 will stop in January 2020. This month's April 2019 update wreaks havoc with many antivirus programs. We counsel a listener to stop using the third-party Samsung mail application to access his e-mail and use Google's own Gmail application to access his email in order to avoid potential security and/or privacy issues. We explain the dangers of using pirated streaming devices to access the Internet to a listener, plus give advice on how to set up the legitimate Amazon Fire TV stick device. Also we discuss the differences between the free YouTube and the paid YouTube TV service, as well as discuss the use and requirements for some home automation devices like "smart" locks. A caller in rural Ellington, Connecticut has no WiFi and discusses his Internet connection options using cellular service for the connection. A user wishing to "cut the cable" wonders what the minimum speed he needs to purchase from the cable company. Also, we counsel against using two anti-virus products at the same time; only one anti-virus product is needed to for adequate protection against computer viruses.

Erik and Bob take your questions. Katz's Delicatessen in New York City serves up sandwiches the low-tech way. Jerrie Cobb, first female astronaut candidate, dies at 88. Microsoft admits that about 6% of Outlook.com accounts were hacked. A caller has difficulty with reading his mail in Outlook at the public library. A caller with an HP Probook 450 is unable to use his laptop for PowerPoint presentations. Also we give answers on how to embed a YouTube video in a Microsoft PowerPoint presentation. A library employee helps a previous caller who had problems accessing the wireless network in the library. A truck driver looks for an alternative to Adobe Photoshop to do editing without needing online access. The free GIMP photo editor, as well as Adobe Photoshop Elements may be used for editing photos offline. Google mixup causes ten phones to be delivered after a customer requests a refund on his Google Pixel 3. A caller helps clarify Adobe Photoshop's need to access the Internet to check license status, plus we help the listener find a free program to back up a Windows computer (EaseUS Todo Backup.)

Apple's iPhone recycling robot can recover 1.2 million iPhones a year. A caller looks for a way to connect wireless speakers to older stereo technology, and asks if most wireless speakers use Bluetooth technology. Facebook admits to harvesting 1.5 million e-mail contacts without permission. A caller seeks a way to set up an administrative user locally without having to set up a Microsoft account. We give advice on using a Virtual Private Network to a listener wanting to know if there is a way to surf the Internet safely from public places such as hotel rooms. A laptop user sees unwanted notification popups in Chrome, plus he gets information on how to remove browser "hijacks" using the OpenDNS service and a Malwarebytes' Anti-Malware, a malware removal tool. Plus, using a VPN to surf more privately and securely. A user with a 9-year old laptop computer gets advice on setting up OpenDNS to surf the web safely to avoid getting a virus. A user with an older computer has license activation issues with an older version of Microsoft Office. A listener has problems with Microsoft Access database files that have disappeared.

Erik and Bob take your questions. Report says Amazon employees listen to customers through Echo smart speakers. Elon Musk claims Tesla self-driving tech is "vastly ahead of everyone." Jeweler who made ring for Tesla creator Elon Musk gets locked inside his vehicle. $35,000 Tesla Model 3 gets even harder to buy. Ridgefield town official admits "a poor decision was made" after gasoline was used to set a baseball field on fire to "dry" it more quickly. A listener clarifies how the Google Voice service works. A caller who wants to set a computer up for online banking looks for system requirements. We recommend using an 8th generation Core i5 processor. We also discuss battery life and using a VPN service for this purpose. A listener wants to stream an audio signal from a band to the sound systems in two separate buildings. Another listener suggests using an audio over CAT6 Ethernet interface for this purpose. A listener asks if ProtonMail secure e-mail can be used to send unencrypted e-mail, plus we discuss the ProtonVPN service to surf the Internet more securely and privately.

Tech giant Infosys settles allegations of visa fraud in Plano office for $34 million. A caller who purchased a new router and modem has trouble getting his printer to print with his Chromebook computer. A hard drive failure occurs for a listener who installed an update to Windows 10. He is looking for a recommendation for a reputable data recovery company. "Smart" stereo speaker maker Sonos blasted in European privacy complaint. A user with a network attached storage seeks solutions for backup of his NAS and tips to avoid getting a virus on the network. A listener calls to stop Internet access to his bank accounts. A caller who wants to "cut the cordand drop cable TV service" wants to watch streaming on his smart television, but the streaming service may be not legitimate. A caller seeks information about BitLocker disk encryption in Windows plus questions about "full" vs. "incremental" backups in Windows.

Erik and Bob take your questions. New Marvel "Avengers" movie is a three hour bladder buster. Facebook asking people to use e-mail passwords as a second authentication factor shows appalling lack of security. Volkswagen I.D. R hits racetrack in Spain. Students' iPhone scam reportedly takes Apple for $900,000. A listener with a new Mac computer wonders if it should need software updates "out of the box." He also wonders if it is normal for the computer to "freeze" when new, and if the computer needs to be returned. Another caller asks what sort of maintenance needs to be run on computers running Windows 10 and if the disk needs to be proactively checked for errors. A caller asks our opinion about taxes on purchases made on-line. A caller asks for help in reinstalling Windows 10 on an older laptop which originally had Windows 7 installed. A self-employed accountant looks for a solution to connect multiple monitors to his laptop with a port replicator. After fleeing New York, Amazon gets a warmer welcome for its second headquarters in Virginia. A caller looks for a way to save his e-mails and pictures without using the Edge web browser. We give information on how to set Google Chrome the default web browser. We also give information on how to increase the amount of storage space used to save restore points using system restore. A caller tries to troubleshoot why his wireless connection is not working on his desktop computer.

Erik and Bob take your questions. Erik finally "cuts the cord" and drops his expensive cable television service. He shares his cord-cutting experience with us. T-Mobile starts testing wireless home Internet service. Some Medtronics implantable heart defibrillators found to be vulnerable to hacking. A listener wants to know how safe it is to import data into his tax software by using the log-in password from his investment accounts. A Florida listener talks about his cord cutting experience using wireless cellular service for streaming media. A user transferring data to a new computer has problems transferring data due to file "permissions" issues. A Direct TV user discusses his cord cutting experience and use of YouTube TV. A caller who is purchasing an outdoor "trail camera" seeks advice on purchasing an SD card reader.

Purdue University cuts access to streaming services while in class. A caller hopes to make the missing compass direction needle re-appear in Google Maps and avoid screen "burn in" problems with his tablets. A Direct TV user tells how he was able to save money on his service by canceling service and re-establishing in his spouse's name. Facebook employees found storing user passwords in plain text without encryption. A caller tells his experiences "cutting" the cord using over the air channels and a Tablo video streaming and recording device with a subscription TV guide list service. We help a potential cord cutter by explaining that Internet connection is still needed to access streaming content from providers. We also talk about the best over-the-air antennas to use when cord cutting. A tech specialist seeks help for a doctors office after specialized medical software will not print after a software update. A listener learns the purpose of ICC files (International Color Consortium) for his printer and monitor. These files ensure that colors are accurately represented on a printer or monitor. A cord cutter wonders if a wireless or wired connection will work better for streaming when cutting the cord.

Erik and Bob take your questions. Politician Beto O'Rourke had experience as a hacker in the "Cult of the Dead Cow" hacking group. National Highway Traffic Safety Commission may allow "control-less" vehicles (vehicles without a driver) on public roads. FCC opens up experimental "6G" wireless cellular spectrum. A listener wonders how the future might look with self-driving cars. We discuss the uses of Google Voice after a listener wants to use the service to keep his phone number private. A user wants to move from Windows 7 to Windows 10 looks for the easiest way to transfer files with a cable between computers. A user wonders if a redirect to a web search engine website is malicious after receiving warnings from his security software. A user wonders if pop-up messages in the lower right corner of his screen are legitimate and if alerts from his anti-virus software are legitimate. How to configure the OpenDNS service to keep your computer safe from malicious software.

A listener discusses some aspects of the Boeing 737 Max 8 software problems in light of recent crashes. A user has questions about how to configure his network in order to stay free from ransomware. We help a Mac computer user fix a "browser hijack" issue where his web browser is directed to a malicious website. How to reset a password for a legacy SBC Global e-mail account. A listener asks about a Google market survey he received in the mail. Should you turn your computer off at night when you are finished using it. A user with a multifunction printer has problems printing with missing text, but not while using the copy function of the printer. Our last caller has issues with his sleeping and shutting down and possible issues with the CPU fan.

Erik and Bob take your questions. Google Chrome has a security vulnerability; time to update to stay safe. Microsoft's new Edge browser looks like Google Chrome. Tech Tip: Turn off "Fast Startup" in Windows 10 so that Windows 10 shuts down for real. "Smart" car alarms left 3 million cars vulnerable to hacking. Only one Blockbuster video rental store is left in the world. A listener wants to know if there is a replacement program for Google Picasa photo management program and if the program can be used on a new computer. Is "secure" e-mail secure after it leaves your computer? We discuss the basics of keeping your e-mail secure and encrypted. An iPhone user has a problem with photos that get rotated when sent by e-mail. What is a Virtual Private Network (VPN) ands why would you need one? Also, a listener asks if a computer is safe while sleeping vs. turning it off. A caller asks if using two security software (Webroot and Malwarebytes' Antimalware) at the same time will cause a problem using the computer. A user has a problem with a .NET framework update pop-up and a "No Scan Options available" message.

A user with an older Mac computer has problems with video playing slowly. A caller asks if Malwarebytes Premium can run with Windows Defender working. We tell you how to update Google Chrome web browser. A caller gets hit with "ransomware"--a particularly nasty form of computer virus that can render computers unusable and scramble your data. We point the caller to some resources to help deal with a "ransomware" virus infection. A listener looking for a new printer asks about "refillable" ink cartridges. We endorse a different alternative--laser printers, which offer good print quality at lower cost per page. How to update your Chrome browser on your Android device. A caller has problems activating BitLocker drive encryption on her Windows 10 laptop. Also we advise the user to remove Russian antivirus tools (Kaspersky Antivirus) because of security concerns.

Erik and Bob take your questions. Cryptocurrency creator is arrested and charged with fraud. The top 5 electric car maintenance issues explained. Amazon.com to open dozens of brick-and-mortar discount grocery stores. A listener has issues with the speed keys will "repeat" on his keyboard. An SBC Yahoo e-mail user has problems printing e-mail. We discuss the dangers of using the same password for all your accounts. An iPad user wants to stop his iPad from connecting to his iPhone as a personal hotspot. Nest security devices said to contain undisclosed microphone

A listener asks for a recommendation for a less expensive but reliable anti-virus product. A Cox e-mail user has problems receiving e-mail; e-mail replies seem to be directed to Outlook.com. Erik reviews his Samsung Galaxy "smart" watch. A listener receives a warning from his anti-virus software while trying to remove his name from an e-mail list. A new computer user wonders what a "firewall" is and whether a "hardware" or "software" firewall is better to use. A listener has who upgraded his hard drive can no longer access his stored data on another drive due to the drive being accidentally erased (formatted); we discuss options for recovering his information. A caller gets a scam call with threats of Internet disconnection, plus unusual requests for her credit card expiration date at a major Internet retailer. A caller wants to back up his AOL mail before switching to another provider. Also he wonders if he should "optimize" the drivers for his old computer. Our last caller is cannot find software to work with his Kodak printer to stop it from starting in fax mode.

Erik and Bob take your questions. Google says hidden microphone in Nest product was never intended to be a secret. SpaceX successfully sends Israel's moon mission on its way. Consumer Reports strips Tesla Model 3 recommendation. Virgin Galactic flies surprise passenger into suborbital space. A caller wonders if an antivirus product is still a good buy after the company changes its ownership. Also we answer questions on how to configure OpenDNS using a router. A listener wonders if he can replace or fix his fan after hearing a "crackling" sound on his laptop and the fan stopped. Also, we discuss if there is a "free" version of Microsoft Office available for use. A caller tells us about a sudden BIOS update that immediately occurred without warning. Is it safe to keep a cell phone charging all the time? A citizen scientist finds first ancient "dead' star. A caller asks for what configuration (memory, hard drive, operating system, androcessor) that people should look for when buying a new desktop computer

We continue our discussion on the best configuration to look for in a new computer and what price you should pay. A Malwarebytes Anti-Malware user has trouble activating the software. Plus, we tell you how to make sure OpenDNS is properly configured in order to protect your computer. A caller discusses "temporary" files on a computer and the effect on performance. Additionally, we dis cuss a problem running an additional battery in a laptop using Windows 10. A Windows 10 user has a problem with a strange program running on his computer. An OpenOffice user has difficulty saving and creating files. Our final caller is switching cable providers and wants to know whether purchasing a combination modem/router unit or a separate modem and router unit is better. Also we show you how to find modems that are "" by approved your cable provider.

Erik and Bob take your questions. Honeywell gets "frosty" reception as "cloud-based" thermostat freezes up for a week. After trying an experimental technique to lay fiber optic cable more cheaply and quickly, Google Fiber pulls out of Louisville. $145 million in cryptocurrency frozen after the death of funds' owner. New York police department demands that Google's Waze traffic app stops revealing DWI checkpoints. A caller wants to know how long properly configured business computers should last before they need replacement. A Mac user wants to know how to make VLC Media Player the default player for Mac and disable QuickTime Player. A caller asks information on how to best back up his computer in order to prevent data loss. After Microsoft Outlook was reinstalled after a computer failure, a listener wonders why Outlook is constantly "syncing." Amazon rethinking its NYC headquarters after critics' concerns over massive corporate tax breaks. A caller looking to replace his desktop computer wonders how the slimline "compact" desktops compare to traditional desktop models. An iPhone user from Michigan wants to know if photos deleted from his iPhone also get deleted from his iCloud account when he deletes photos.

A listener with Yahoo Mail wants to get rid of unwanted advertisements in mail. A user with an old SNET e-mail address has a "locked" user account. A listener has a problem with his Windows 10 computer being able to recognize that his new external solid state drive is properly connected to his computer. A caller with Yahoo e-mail has a disappearing "Send" button when he tries to send e-mail. A caller calls in with a reason for unwanted ads in Yahoo mail. A listener who connected his digital camera to the computer wants to list photos by date the picture was taken rather than when the photo was copied to his computer. A user compares options buying a used dual-core vs. a quad-core computer.

A listener wonders what is the best antivirus program to use. We recommend using OpenDNS to surf the web more safely by automatically blocking malicious websites along with Malwarebytes if your computer actually is infected. For a paid antivirus solution, we recommend Webroot antivirus. A user has a completely frozen laptop and is unable to use her laptop. A listener has problems connecting to the Internet with his router. A caller wonders how to check if OpenDNS service is properly configured on her computer after recovering from a virus. We provide instructions on our website on how to check your OpenDNS configuration. We also recommend Webroot Antivirus as a good paid antivirus solution. Also we provide help for provide help to troubleshoot a program that is trying to run when Windows starts. We also assist another user configure OpenDNS on his home router. A listener with no Internet service sees a message that a cable is broken or loose. A caller using Windows 7 backup wants to know if he can place more than one "full" backup on his hard drive. A caller helps out to mention that many Internet Service Providers offer free antivirus programs with their service. A caller seeks an opinion about Amazon's streaming media device called a "Fire stick."

Facebook's use of teen's private data to spy on rivals outrages its critics; Facebook says parents consented. Researchers say security flaw allows for spying over 5G cellular networks. Microsoft accidentally deletes Azure databases "in the cloud" for some business customers. A listener has problems seeing graphics on webpages and very slow Internet speeds. China has plans to visit moon and bring back lunar samples. A Windows 10 user has problems with the computer constantly going into sleep mode and ignoring his settings. Also, he wonders if it is safe to use Windows XP to do online banking. We strongly advise AGAINST using Windows XP due to security risks in the v very aged software. A caller has an "Error 45" when he tries to print with any printer. A caller has problems opening e-mail attachments that she is being sent in a format that her computer cannot read.

A Mozilla Firefox user has problems loading a particular website. We suggest downloading a new copy of the browser and tell how to "export" bookmarks into the new browser. A caller helps out the Mac QuickTime user from last hour by suggesting VLC Media Player as an alternative video player instead of QuickTime media player. A caller has a problem with an "image sync" viral popup in his taskbar, plus a malicious "cloudfront.net" popup. We offer help on removing the malware, and clearing browser caches. A user asks for help in making sure OpenDNS is still working on her system after her router was serviced by an Internet Service Provider. We also help with information on clearing the browser "cache" (a temporary storage area that helps web pages appear faster) in the Google Chrome web browser. A caller wonders if there has ever been an effort to standardize power connectors on notebook computers. The USB-C connector for power is becoming more standardized for power adapters. Also the caller wonders if there is a way to "mouse over" suspicious links on a cell phone or tablet. We offer a a link to a "URL Deobfuscator" on the Computer Talk With TAB web site. Our final caller is looking for a way to convert old Lotus AmiPro word processing files into Word format.

Erik and Bob take your questions. Tesla increases its electric car charging prices to the point that gas may be cheaper. Electrify America shutting down all its high power electric car chargers due to a potential cable defect. McAfee anti-virus founder John McAfee hires hundreds of body look-a-likes ahead of 2020 presidential bid. China bans use of Microsoft's Bing search engine. United Kingdom's Gatwick Airport to test robot valet for parking cars. A listener wonders about the potential pitfalls of artificial intelligence technology. A MacBook Pro user running Lion is unable to close open QuickTime videos. Another caller helps out by suggesting VLC Media Player as an alternative video player instead of QuickTime. A caller looks for a recommendation for two computers: one Chromebook for financial use, and another PC for e-mail and Internet use. We suggest a computer in the $600-$800 price range, Intel i5 processors, 8 GB of RAM, and using a hybrid hard drive, Windows 10 operation system and using a reputable local dealer rather than mail order.

A listener calls in and wonders about "cutting the cord" and dropping cable television service from the phone company, and also asks about the Ooma VoIP service and Internet TV and movie streaming service alternatives, and even some pitfalls and considerations when cutting the cord. We also discuss getting television services "over the air" without cable using the proper antennas. A caller asks for suggestions on solutions to protect kids from predatory behavior online. Continuing on the cord cutting discussion, a caller with a six-television house and sporadic internet service and cell service looks for less costly solutions. An infrequent Facebook user wonders how data on him is gathered and used for marketing purposes. A listener asks if the Consumer Cellular company is a good value as a cell service. We offer suggestions on how to compare the value of cell services, plus alternative services like Google Fi. A cord cutter calls in to tell how he halved his bill from $300 to $150 when he "cut the cord." Vermont man proves cell phone signal coverage is not as good as the maps would indicate. We help a caller troubleshoot a "secure connection failed" error in the "Firefox" web browser. Finally, we end with more "cord cutting" discussion.

Erik and Bob take your questions. The Hubble Space Telescope is back up and running after a reboot. Lawyers secure e-mail "cloud"-based system in UK goes down; will take two weeks to restore. Canada bans Huawei's 5G cellular technology--China promises repercussions. Facebook could face record breaking fine by U.S. regulators over privacy violations. Seventy-four percent of Facebook users unaware that they are being tracked, study says. A listener calls after his cell phone number is "cloned" and used for fraudulent purposes. We discuss "SIM Swapping" and how to protect yourself (if you can) from this cell phone hacking threat. A listener wonders if she should give her land line phone in favor of a "Voice over IP" (VoIP) Internet based phone solution. A listener has a problem with a Microsoft Update for remote access for business users.

Discussion about problems with "the cloud" and online coursework difficulties continues. A caller wonders if it is better to not let his tablet battery go lower than 60% in order to preserve tablet battery life. A PC user is having difficulty making copies of family movies on DVD when he tries to play the movie in a DVD player. We discuss potential DVD image copying software and potential media choices to use for media. How to connect a headset to a Microsoft Xbox gaming console. AT&T to cut all location data sharing ties in March. A listener calls with questions about the TiVo DVR service and "cutting the cord" with cable service. A user has a problem with Acorns backup and a bad hard drive sector using Windows 10. A listener calls in looking for suggestions on how to better manage his passwords. A listener asks for a good recommendation for a laptop to be used for presentations.

Erik and Bob take your computer questions. Erik recounts a "cloud horror story" where a student's online course participation record is missing from the on-line course management system. A Windows 7 user has a "low disk space" warning caused by improperly configured backup software. We discuss how much hard drive space you should have when purchasing a new computer. A caller has a problem with an "s.yimg" error when trying to access Yahoo! We discuss how to clear your browser cache to fix the error and tell about the signs of a web browser hijack. Who cracked Mexican drug kingpin El Chapo's encrypted chats? A Windows Defender anti-virus user has problems with conflicting anti-virus software running. We tell you why it is best to have only one anti-virus software running on a computer. A user has a "Network Path Error Not Found" when connecting to a network. A caller seeks a recommendation for a good hard disk cloning/migration software for a PNY solid state drive.

An iPhone 6 user is reluctant to update his phone operating system and is not able to back up his phone has concerns the update to his phone will not work well. A listener has questions about using an uninterruptible power supply in order to help protect his computer from electrical issues. A caller has concerns about alerts in apps on his browser asking for his location as he is using his computer. We also alert users to a "do not track" feature available in some browsers. A Microsoft Word user has a "subscription expired" message appearing in Word. We explain what this message means, and offer alternatives to use a word processor for free, such as OpenOffice. A listener wonders whether "password manager" programs are a safe way to protect his account password. Also discussed is so-called "two-factor authentication as a way to protect user accounts. We also discuss other methods for protecting passwords, including pencil and paper, plus we cover the use of secure e-mail services. A listener wonders about the reliability of solid state drives. We recommend the Samsung "Pro" series of solid state drives. A caller has questions about backup strategies when using Windows backup. Also, we counsel why there is discrepancies in the amount of "free" hard drive space reported.

Erik and Bob take your questions. Tesla reduces electric car prices in the United States as tax credit begins to phase out. China's censors reportedly learn "real" history to stop it from spreading online. Weather Channel app accused of deceptively amassing user location data. Apple profits slump as users opt for reduced cost battery replacements instead of new iPhones. A user who has an unstable, crashing five-year-old laptop wonders if he should fix it or replace it. A new laptop user wonders which anti-virus protection he should buy. We recommend using Webroot anti-virus along with OpenDNS web filtering to help keep your computer safe. An HP laptop user has problems keeping his laptop battery charged and properly calibrated. PepsiCo "snackbot" is a "vending machine on wheels" for college students. A caller wonders about which VPN service is best to use. We offer some advice plus a warning about improperly configured VPN services that can "leak" private information. A Galaxy S4 phone gets a restart message saying that the SIM card is not properly connected, plus gets a recommendation for a good consumer-grade laptop.

Erik Semmel and Bob Shorey take your computer comments, questions and concerns. Net Neutrality has been dead for a year. Long live the internet! Foul-mouthed bird placing orders with Alexa, Soon Smart Speakers (microphones) will be listening to your sniffles and farts in order to sell you stuff. Are my security cameras spying on me? How do I backup my laptop? Does a VPN really keep my surfing anonymous? E-mail bomb hoax want’s 20 grand worth of fake money (bitcoin). Caller wants to know if he “has” to update is Win 7 computer if he has good security tools protecting it.

Erik Semmel and Bob Shorey take your computer comments, questions and concerns. Congress grills Google CEO. Don’t understand how the technology works. User can’t create restore point on 9 year old Win 7 laptop. Windows 10 and Windows 7 KVM hardware discussion. ProtonMail secure e-mail service. How to Flush DNS after configuring OpenDNS. Do I have to purchase a new Windows Office Suite? Splashtop may be a good remote access tool. User can’t properly print spreadsheet.

A listener updates us with his experiences using the new GoNetspeed fiber optic Internet service, plus advice on migrating away from an old SNET e-mail address. We discuss some of the safety concerns and controversy over the new "5G" cellular phone service. A Chromebook user gets advice on how to print with a Chromebook using mobile wireless printing with her Canon MG5420 printer. A user with a very old 2010 MacBook Pro has some issues with a browser hijack or malicious software. Plus, a friendly reminder for Santa to update gaming consoles before giving them to kids to avoid having a massive software update on Christmas Day. We help a listener with free software to "unzip" compressed files for free. A user wonders if a "data breach alert" from Mozilla is legitimate. We discuss the privacy and security of "smart" home speakers.

Erik and Bob take your computer questions. We start off with a brief description of some IT horror stories with unusual IT legal contracts for IT maintenance, cloud, snd domain services with draconian contract terms. Japan to stop buying Huawei and ZTE equipment over Chinese security concerns. We are more paranoid about privacy concerns in 2018, study says. Facebook used data to favor partners and punish rivals, UK says. We help a user learn how to defer updates in Windows 10 after he experiences keyboard issues. A caller with a new laptop looks for suggestions on how to set it up to surf securely using OpenDNS and antivirus software. Microsoft calls for regulation of facial recognition technology. Microsoft abandons its own browser engine for its Edge browser in favor of open source Chromium engine. Oumuamua comet may be one of many interstellar visitors, says researcher. A Windows 7 user has problems with Control key keyboard shortcuts and software licensing issues.

Oklahoma State University football coach Mike Gundy gives his unvarnished opinions about Twitter and social media websites. We warn users about surfing safely and using OpenDNS after a caller may have visited a fake Amazon website. A user wonders why he gets "undeliverable" e-mail in his spam folder sent to someone else, but appearing to be sent by him. A caller wonders if he should use an Android tablet running the older "Marshmallow" operating system. A user with a laptop running Windows 7 gets error messages related to the "System Event Notification Service" and "Group Policy Service." Old Windows 95 floppy disks found on the International Space Station. A person with two computers asks if he needs two e-mail addresses to properly configure OpenDNS to surf safely. Also, we discuss the tech support tug-of-war with the Internet Service Provider blaming the problem on YOUR equipment rather than THEIR service. We offer suggestions for restoring Windows 10 on a computer with very low disk space. A user wonders about using Windows 10 over concerns that a recent upgrade may delete user files. Also, we answer the age old question of it is better to let a computer sleep or turn it off when you are not using it. A visually impaired user has difficulties with buffering when streaming on the Internet with a specific TV station.

Erik and Bob take your questions. Japan's new cybersecurity minister admits that he's never touched a computer. Rock band Queen's guitarist Brian May expresses frustration over Apple USB-C connectors. NASA to investigate safety culture at SpaceX after Elon Musk's public marijuana use. SpaceX wins FCC approval to put over 7,000 satellites in orbit. In even more SpaceX news, SpaceX schedules first flight of SpaceX Crew Dragon. Amazon.com admits it exposed customer data, but remains quiet on details. A caller seeks recommendations for a 17" laptop for his picture-taking wife, plus wonders if he should purchase a solid state drive for the laptop. A listener tells of his experiences with "shadow storage" in Windows 7 and why it can lead to low disk space. A user gets tips on configuring the OpenDNS service with multiple networks. OpenDNS allows you to surf the web more safely by filtering out unwanted or malicious content on the Internet. Also we talk about cellular signal boosters for use where cellular service is weak. A caller seeks the best way to protect her computer from viruses and malware.

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A listener seeks advice if a Samsung Galaxy tablet is a good buy. Volkswagen to release a $28,000 electric car. Another former SBC Global user is unable to receive e-mail for over a month. We discuss alternatives e-mail services. A caller with two printers is having difficulties directing printing to the right printer. A small business user seeks a router with wireless access through a concrete wall. Although this is not possible, we discuss alternative strategies for wireless access. A caller wishes to change his display settings to turn off high contrast text. Also we give information on how to reset a browser (clear the Firefox cache) after a possible hijack. Yet another SBC Global user discusses e-mail access issues and how to forward e-mail from an old e-mail box to a new one. A user who recently upgraded the RAM in his computer experiences a severe degradation in processing speed. We discuss options to troubleshoot this problem. A Yahoo mail user gets help on how to open up a PDF file in Adobe Reader instead of the built-in PDF viewer in Mozilla Firefox.

Erik and Bob take your questions. UK rail lines blocked by unexpected Microsoft Office update. Mobile carrier T-Mobile blocks one billion spam calls. Secret service warns identity thieves are abusing postal mail Informed Delivery scanning service. A Chinese principal is fired after getting caught mining cryptocurrency. A user wonders about the legitimacy of a computer maintenance service purporting to speed up and help maintain your computer for a fee. A Windows 7 user has a problem with disappearing icons in File Explorer. We also discuss how to check for potential malware issues. A SBC Global User e-mail account appears to be sending mail from a Korean e-mail provider.

Erik and Bob take your questions and discuss the Chinese company charged with stealing trade secrets from US chip maker. Senators demand Facebook fix its political ad transparency tool. How politicians are using "big data" to determine how you will vote. Report says that Internet freedom is decreasing worldwide. A listener has problems accessing his AT&T e-mails and is looking for a third party e-mail solution which is secure. We talk about how the Internet is accessed in hotels and about how to use OpenDNS with your router to maker surfing safer. A listener has questions about an unexplained browser popup. A listener who has a wireless camera surveillance system has problems getting the system working after a power failure. A caller with a Lenovo desktop has a problem with a display that pixellates and "scrambles" over time. We offer suggestions to a caller to use OpenDNS as a parental control filter for a the Internet. A user with a new "smart" television loses wireless connectivity on other devices when the TV connects. We offer suggestions on how to check your Internet speed and bandwidth.

A listener seeks advice on the value of purchasing a Samsung tablet. A caller wonders why his computer backups to an external drive are taking up so much disk space. Another listener with an external hard drive wonders why the drive will not work when plugged into different computers. We discuss options for professional data recovery. Apple and Samsung fined in Italy for slowing down older phones. A Dell laptop user has problems with a beeping computer and black screen when the system starts up after changing RAM memory. A user with problems configuring OpenDNS on his router gets help on how to configure OpenDNS on each individual computer instead. A Windows 10 user with an audio driver problem that is intermittent gets a surprising solution--update his *video* driver.

Erik and Bob take your questions. Bloomberg reports that Chinese "spy" chips were implanted on motherboards used by Amazon and Apple. Apple and Amazon deny the Bloomberg report. Senators demand Google hand over internal memo relating to Google+ privacy breach cover-up. Also, Google CEO refuses to answer Senate questions about a censored search engine to be used in China. Football players burglarized after posting information on social media. Facebook pulls over 800 pages, accounts ahead of midterm elections, sparking criticism. An HP laptop user has difficulty getting sound from his computer after a Windows 10 update. A worker at a non-profit organization wants to know why e-mail is directed away from their e-mail account. A caller has trouble sharing files on the his network. A user wants to stop repeated requests to store photos to her Google Drive with Google Backup and Sync. A listener asks about using a separate laptop for banking purposes and if there is a suitable anti-virus application for use with an iPad.

Microsoft issues Windows 10 update which deleted files for some users, then retracts the update. A user wonders if he can run two different older versions of Microsoft Office Professional with newer versions or with a newer computer. Yale Smart Lock mix-up makes it impossible for some users to enter or leave their homes in the United Kingdom. A caller has issues with a problematic update to Windows 10 that is partially installed. A Windows 7 user wants to change some of his hard disks in a multi-disk system. A Windows 7 user wants to know if the older versions of his Adobe software will work with Windows 10. Erik and Bob give their opinions on "cloud" based backup services. A caller wants to stop renting his modem from the cable company and seeks a compatible replacement. A user with an older laptop seeks suggestions on how best to back up his data. Twitter under investigation in Europe for not revealing how it tracks you.

Erik and Bob take your questions. Massive Facebook security issue could compromise at least 50 million accounts. Securities and Exchange Commission fines robocaller $80 million in an effort to stem Caller ID spoofing. Federal Communications Commission to cities and states: Stop with fees, regulations slowing the development of 5G cellular service. A listener wants to know if he can read information off an older floppy drive with a parallel printer port bformat in his computer . We alert listeners to a potential Amazon Payment car purchase scam involving gift cards after a caller relates his story. A listener with a new laptop seeks a commercial antivirus solution. We also cover the benefits of using OpenDNS and a popup blocker in order to surf the Internet more safely. A listener gets an error message when trying to open a PDF with Adobe Reader. A fellow computer user and caller suggests using Google Voice as a way to receive messages from an iPhone and display and reply to them using a Windows computer. We help a user with instructions on how to create a "recovery drive" in Windows 10, which may be helpful in the event of a future computer failure.

We continue our discussion with more information on how to back up and restore your computer to be prepared in the event of a system failure. A caller asks about purchasing a laptop solely for use with online banking. The FBI finally solves the mystery behind the 15-year-old "Fruit Fly" malware on Apple Mac computers. A caller has concerns about whether he should switch to the "official" Gmail app after receiving an email from Google. Twenty-six states are using voting equipment with a known vulnerability, a report says. A caller using a Yahoo e-mail account gets help when all his incoming e-mail is inadvertently moved to the Trash mailbox. Also we offer information on how to avoid rental fees an purchase a Comcast-compatible modem and router for use with the service. Finally, our last caller looks for a way to move pictures off his Motorola Moto G phone to his computer, as well as a method for placing downloaded MP3 files onto a phone.

Erik and Bob take your questions. Google warns U.S. Senators of foreign hackers targeting their GMail accounts. Toyota to finally support Android auto car navagation system. Elon Musk promises Tesla "dash cam" feature soon. A listener seeks advice on how to set up a Virtual Private Network (VPN) connection for increased privacy and security. Another listener describes his experiences receiving a fake Apple support call. We offer tips on how to protect yourself from scams. How to adjust touch sensitivity on an Android tablet. A mobile phone user receives a message that e-mail messages stored in the cloud will be deleted by Gmail. We offer suggestions for e-mail backup. A caller wants to receive texts and notifications from his Apple iPhone on his Windows computer.

Quirky Bob Ross toaster burns image of painter of Bob Ross on your morning toast. A caller wants to know which computer buy to use with a popular but questionable (due to third party software) video streaming service. We discuss the pitfalls of using the "dark web" for video streaming. A user from West Harford has questions about the new GoNetspeed fiber optic Internet service as well as questions about data usage from using navigation apps in the car with a cell phone. Can you use more than one hard drive in a computer? We help a caller with that question, as well as describe the difference between "traditional" and solid state hard drives. Plus, we help with a Quickbooks update issue. A volunteer for a nonprofit agency wants to know if there is sufficient Internet bandwidth to process credit card transactions for an event. A caller wants to know if booting a Linux operating system from a USB thumb drive is a possible means to speed up a computer. Which phones work with Google Project Fi, plus how to transfer your data to a new Android phone.

Erik and Bob take your computer questions. Purchases at the Apple Store can "disappear" after you buy them, a frustrated customer learns. $29 replacements for iPhone 6 batteries will cost $69 after December. SF Bay area city blocks 5G wireless deployments over cancer concerns. Google's "Dragonfly" search engine would collect Chinese citizen's phone numbers, causing unrest among some in Google's workforce over privacy and censorship concerns. A wireless company starts 5G service in Boston in certain buildings. A Windows 10 user gets a "file cannot be located" error when trying to save an Excel spreadsheet. A listener has difficulty uploading a resume to an employer as a PDF file. A user gets a "Website Blocked due to riskware" message in Malwarebytes while surfing the Internet; we provide instructions on how to deal with a "browser hijack" in the Firefox web browser. We alert users to a potential malicious phishing scheme involving the DocuSign service. A caller seeks a way to record radio programs using the Android operating system

A novice user wants to know why his computer appears to go black after using it except for a mouse cursor. We believe the issue is related to Windows updates or a backlight issue. Is it safe to leave a laptop plugged in all the time? Also we tell you the proper way to turn off your computer (no, it's actually a bad idea to hold down the power button!) A Mac user tries to send photos embedded in an e-mail; we suggest sending the photos as an attachment. A Windows 8 user has problems with his Internet connection his laptop. We suggest changing DNS settings to OpenDNS can help, or also changing his network adapter. An AOL user has trouble sending e-mail to a SNET e-mail address; we discuss possible solutions. A user with a very old computer running Quicken wants to get a newer computer. We offer some recommendations. A listener has "blue screen" issues with Windows 10; we offer suggestions on how to troubleshoot the issue using a "clean boot."

A listener who wants to stop renting a modem and router from the cable company wants to learn the process for buying your own equipment to save money. A user has a problem with his screen "disappearing" after minimizing program windows in Windows 7. A user has a message pop up "Microsoft account problem. We need to fix your Microsoft account before you can use shared experiences." We detail how to fix this error. We help a caller transfer information from an old hard drive to a new one. We help a user with "The last USB device you connected to this computer has malfunctioned" error pop-up. We help a caller check if OpenDNS is working properly, as well as try to determine which cell phone has the most user friendly parental controls. A user gets a spam e-mail message that has a popup indicating it may be a potential hacking attempt. Another user that may have been victim of a potential hack wonders if he needs to change his e-mail address or other security measures he may need to take. A user wonders if the OpenDNS can be used along with Windows Defender anti-virus program.

Erik and Bob take your questions. Microsoft Azure cloud service suffers massive data outage. Apple removes a popular app that was stealing browser history. Wehe app lets you detect if carriers are throttling your data. Our first caller details his experiences as a victim of the Microsoft Azure outage. Also, we help him learn how to add Bluetooth capability to a laptop which lacks this feature. We discuss whether the new HP "Instant Ink" feature available on certain new HP printers (where ink is sold as a recurring subscription) is worth the cost. Also, we tell you the proper phrase to say to listen to WTIC-AM on your Alexa speaker. A user with a new laptop wants to know if leaving the laptop plugged in leads to a battery "memory" charging problem where the battery cannot charge fully. Jack in Hartford tells of his experiences with the new fiber optic internet service, and how to properly secure the router he needs. Also, how to use OpenDNS to improve your security and speed when using the Internet. Is it safe to use the Linux operating system as an alternative to Windows? A HP printer user wants to know if it's safe to use third party manufactured cartridges in the printer.

Inventor of Ethernet, Bob Metcalfe, creator of Ethernet, says Net Neutrality is a bad idea. Google had super-secret deal to link online ads with offline Mastercard purchases. A listener recounts an unusal experience with getting different directions to the same place using two different devices in Google maps. We help a listener using a laptop in different locations with tips to access mail in both locations by troubleshooting DNS issues. A caller reports his experiences "cutting the cord" with the local cable company by using a mobile hotspot. An iPhone 6s Plus user has problems connecting via a mobile hotspot. Fortnite refuses to put app in Google store; Google follows by publishing information about a vulnerability in the game. Walmart.com won't ship items that are too far away by claiming they are not in stock. A listener wants to stop renting the modem provided by the cable company in order to save money. Telsa network has massive outage; prevents people from remotely unlocking cars.

Erik and Bob Take your questions. Autopilot feature on Tesla electric car has difficulty "seeing" stopped firetrucks. Also, Tesla is hard at work on a Model 3 performance upgrade package. California approves a "gold standard" Net Neutrality package. Why Internet speeds in Australia are so slow. A listener experiences buffering when watching videos on the Internet. We help a user who is having problems with User Profiles in Windows 7. A user with a Kindle Fire device looks for suitable anti-virus protection. A camera user is looking for a way to scan negatives to a USB drive.

A caller with shutdown problems that originally thought the problem was heat related fixes the problem with a recovery disk. A Mac user seeks a way to transfer photos from Mac to PC as well as how to format a hard disk for use in a Macintosh computer. How to use Classic Shell to make Windows 10 look like earlier versions of Windows. A follow up caller wants to know if different users are able to use different "skins" to appear as older versions of Windows. A caller is trying to get DVDs to play in Windows 10. We offer suggestions for third party DVD players. A caller who just purchased his own cable modem and router has difficulty maintaining his Internet connection. We help him check his DHCP settings and offer suggestions on purchasing a more well-known alternative router. A caller remarks about Facebook tracking individual user's bank transactions.

Erik and Bob take your questions. A fire chief says Verizon throttled data during California wildfires, but Verizon disputes, citing Net Neutrality. Elon Musk says Tesla will add car karaoke mode in a future software update. Gun maker Kalashnakov wants to take on Tesla with a retro style electric vehicle. A caller with an old HP computer has problems with a "serious disk error" and black screens. We offer tips on special cables to get data off of hard drives and the use of data recovery services. A listener has problems with Windows losing focus in Chrome; a tool called Process Explorer may help to determine what's running on the computer. Additonally, we give advice on removing unwanted extensions in Chrome. A listener looks for reasons his video streaming speed is decreasing. He also wants to know why speed test results differ markedly between his laptop and his phone. He also wants to know if he could increase the streaming speed with his "smart" television and Amazon Fire TV stick device.

Urban Dictionary trolls Elon Musk over "funding secured" Tweet on Twitter. How to stop the false "low disk space" warning on on the "D:" drive recovery partition. We help a caller having problems logging in with a password in Windows 10 due to a "password incorrect" error. A Windows 7 user has problems with his print jobs being constantly "paused" when starting to print. A caller asks for opinions about safety third party password managers. We disuss the YubiKey security key as a second "factor" of security to increase security when logging on. HUD accuses Facebook of posting discriminitory housing advertisements using geolocation features. An Apple iMac looking to buy a new system user wants to know the difference between solid state hard drives and so called "Fusion" hard drives. We help a user who gets "spam" e-mails from different senders with similar names to an actual known person. A caller gets information on how to recover information from a failed solid state hard drive. Thirty six states use special hacking detection "Albert" sensor to secure voter registration systems. An Apple iPhone user seeks a way to improve cellular calling reception through the "WiFi calling" feature.

Erik and Bob take your computer questions. Former President Barack Obama's campaign used security keys to prevent hacks in the 2012 presidential election campaign. A cryptocurrency entrepreneur sues AT&T over mobile "SIM swapping" fiasco. A Frontier/SBC Global user wants to migrate his e-mail to a new email address. Secure e-mail service provider Husmail offers a pay alternative e-mail service that claims not to scan user e-mail. Computer Talk With TAB producer Joey Bourgoin offers advice on how to listen to WTIC-AM 1080 on your Alexa device. A caller seeks a way to convert a live broadcast or podcast to text for the deaf and hard-of-hearing. A judge sets bail at $750,000 in case of cryptocurrency for gaming hacker. A U.S. Senator proposes $3,500 discount on American-made cars. A listener calls to inquire about the future fate of obsolete SBC Global e-mail addresses.

Erik flies solo this week taking your computer questions. MoviePass to limit customers to three movies per month starting on August 15. "Private" Kaspersky VPN service found leaking names of websites. Amazon Web Services error exposes GoDaddy business secrets. We help a new computer user with advice on what to look for when getting his first laptop capable of storing photos. A Verizon Wireless subscriber calls seeking a way to increase the number of rings before voicemail picks up. A caller with Windows 10 works to stop an unexpected shutdown problem with his all-in-one computer. We help a caller who has Internet Explorer inadvertently starting up when he starts his computer. We also help find a suitable video card that will work with Google Earth Pro. A caller tells his experiences "cutting the cord" with the cable company and using only cable Internet and a cellular hotspot with cellular data

We help a user who was worried that his computer was hacked by a fake "virus" popup, and we discuss using OpenDNS to help surf the web more safely and talk about purchasing a good firewall router. A listener calls with a corrupt Windows 7 profile; we help with information to fix this difficult problem. We help a user with spam issues in Cox e-mail while using Outlook 2007. A caller recounts his experiences using the MoviePass service. A caller wonders how the OnStar vehichle service is able to communicate with the cars that use it. A caller has questions about the new Oath AOL/Yahoo! e-mail privacy policy and the reading of e-mails by large Internet Service Providers. We explain the meaning of "naked" DSL service. A caller with an eight-year-old laptop looks for a new battery and car charger for it. Facebook wants financial data from the world's largest banks.

Erik and Bob take your computer questions. Starbucks will not accept Bitcoin cryptocurrency, but will accept an alternative cryptocurrency called "Bakkt." New "Away Mode" Alexa skill claims to scare off burglars. Google Maps now zooms out into a "globe mode." We help a user receiving a "blue screen" issue in the file BCKD.SYS with K9 web filtration in Windows. A listener asks about "Easter egg" programs on his tablet that were detected during a virus scan. A Mac user calls in seeking an acceptable anti-virus program for Mac, plus advice on using OpenDNS to surf the Internet safely. A listener running Windows 7 professional has trouble printing e-mails in Microsoft Outlook, plus problems with his computer crashing when it enters sleep mode. A caller asks whether it's ok to put the computer into "sleep mode" when you are not using it. Parents are now hiring professional coaches for kids to improve their "Fortnite" game playing skills.

A user has problems getting the "paste" function to work with Cox e-mail and the Firefox web browser, plus problems with spam e-mail. A listener asks why his Internet Wi-Fi connection takes a long time to re-connect when the computer goes to sleep. A listener who has recently "cut the cord" and dropped service with his cable company wonders what speed he should use for his Internet connection. Plus we answer questions on the best way to set up OpenDNS for added security while surfing the Internet. We help a caller with some tips for best reception of high definition over-the-air television channels. Another cable "cord cutter" asks questions about how much Internet speed he needs. A new twist on a phishing scheme attemps to extort money from users by falsely claiming that they were caught watching porn. A caller seeks help after a failed BIOS update to his computer. A tablet user tries to solve a "burn in" display issue with his Samsung Galaxy S3 tablet. A listener asks for help to lower his inkjet printing costs. "Smart" car windows to bring "augmented reality to the road. An Apple user has problems syncing her photos after updating her iPad to the 11.4.1 update.

Prototype "Airlander" blimp promises in-flight luxury. A caller has difficulty streaming Flash video content through his Comcast Xfinity account. A listener provides a valuable tip to listen to Radio.com through an Alexa "skill" you can add to an Amazon Echo device. We help a user having problems with getting Windows Updates to install in Windows 7. The dangers of using outdated and unsupported software. A caller gets help on how to move data from an old computer to a new computer using a special transfer cable (link on our website.) An AOL user has difficulty opening attachments in his e-mail. We discuss possible causes and solutions to this very common problem.

Erik and Bob take your computer questions. Tesla drivers in Germany are asked to return subsidy. Apple Watch and Fitbit may be hit with tariffs for China-produced goods. Waymo's autonomous-driven car division hits 8 million miles driven. How to turn off tracking by "smart" televisions. Google hit by 5 million dollar fine by European Union over Chrome web browser in Android OS. A listener has a "low disk space" warning appearing on a "recovery" drive after a recent Windows Update. The inside story on Amazon.com's "Prime Day" server crash. A listener in Georgia looks for a better way to manage his e-mail addrresses. We recommend using the Outlook e-mail program or the free Mozilla Thunderbird alternative. A caller has issues with a program from Verizon causing an error message on his computer. British Airways"Amadeus" computer system had major "cloud" failure, stranding passengers. NASA aims for "moon space station" in the next ten years.

Erik and Bob take your questions. A system administrator for alternative energy company tells of Google Cloud horror story as monitoring system gets erroneously shut down for suspected "suspicious" activity. YouTube poster accused of copyright infringement--of his own song. We help a user diagnose a Windows "Stop" error that appears without an error code. Using the "System File Checker" tool to diagnose problems with Windows. A listener has questions on which Windows anti-virus program to use. We also suggest using OpenDNS to surf the Web more safely. Kim Dotcom, notorious defendant in a copyright infringement case, loses extradition appeal. We help a Windows 10 user who is receving an error message that his "recovery partition" (drive D:) is full after a recent Windows update. An Office XP user has problems with the document "äutosave" feature appearing all the time in Excel.

A listener gets help uninstalling Kaspersky anti-virus from her computer. We help a listener with questions about high definition (HD) radio. A listener calls in with concerns over streaming radio stations using Amazon Alexa devices. A caller has concerns with a “USB Device not recognized” error in Windows 8 and discusses censorship concerns with Internet search engines. How “smart” should a “smart home” be? We discuss some of the concerns related to “smart” home technology.

A graphic designer looks for a good anti-virus program for Macintosh computers that will not slow his system down. Also the caller discussses how blowing accumulated dust out of the computer can drastically improve performance. A listener suggests using the "compatibility mode" for the problem with Windows Microsoft Excel for Windows XP. We help a user use the "Windows Update Helper" to fix problems with Windows 10 Update not working properly. A listener gets assistance troubleshooting his wireless connection with his laptop. We help a user who is having difficulty receiving e-mail due to incorrect wireless settings to fix her "DNS" settings. A Windows 7 user attempting to update his GPS device wonders if a ".NET" software update is safe to install. We help a user change the default start-up page using the Mozilla Firefox web browser. A listener seeks alternatives to Microsoft Outlook for privacy protection against e-mail marketing purposes and asks about setting up a private file server. Finally, we help a user set up wireless printing from a Google Chromebook to a Brother printer.

Erik and Bob take your questions. A system administrator for alternative energy company tells of Google Cloud horror story as monitoring system gets erroneously shut down for suspected "suspicious" activity. YouTube poster accused of copyright infringement--of his own song. We help a user diagnose a Windows "Stop" error that appears without an error code. Using the "System File Checker" tool to diagnose problems with Windows. A listener has questions on which Windows anti-virus program to use. We also suggest using OpenDNS to surf the Web more safely. Kim Dotcom, notorious defendant in a copyright infringement case, loses extradition appeal. We help a Windows 10 user who is receving an error message that his "recovery partition" (drive D:) is full after a recent Windows update. An Office XP user has problems with the document "äutosave" feature appearing all the time in Excel.

Erik and Bob take your questions. Due to component shortage, supply of phones, televisions, and gaming consoles may be limited. Apple CarPlay and Android Auto systems were found to be less distracting than others according to a study. A Morgan Stanley analyst suggests Google should give away free Google Home Mini voice assistants. A new scam targets Uber drivers. A listener has questions about "cutting the cord" with his cable company, and when free public Wi-Fi services will be widely available. We help a new cable subscriber connect a laptop wirelessly to the Internet by changing DNS settings. A million-dollar robot prepares $6 hamburgers without human intervention. A listener gets help connecting wireless headphones to the TV set and a listener tells of his experiences with the new GoNetspeed fiber optic Internet service.

California passes new toughest-in-the-nation data privacy law amid criticism by privacy advocates. Driver of autonomous Uber car faces manslaughter charges for watching video streaming service before crash. A listener faces difficulties with his iPad keyboard performance after an iOS update. Driving while taking cold medicine could get you locked up in the United Kingdom. A listener has questions about using a "cloud" storage device to store data, plus has questions on safely updating Adobe Reader and removing unwanted software. How to change the default homepage in the Mozilla Firefox web browser after a browser hijack, plus how to clear the Internet cache. We help a user to deal with "Blue Screen Of Death" error messages in Windows 10. Plus, a listener calls in to find a simpler alternative to Quicken for checking software. We also talk with a user seeking a usable web browser for the (obsolete) Windows Vista operating system.

Erik and Bob take your questions. Connecticut Conference of Municipalities lawsuit challenges PURA decision concerning utility poll use. Blame lousy Internet speeds on utility poles, Wired Magazine says. Europe revamps copyright laws, possibly making some forms of linking Internet content illegal there. U.S. Supreme court ruling allows states to collect taxes on Internet sales. A listener gets advice on how to properly move data from an old conventional hard drive to a new solid-state drive, plus how to do a clean installation of Windows 10. How to do a complete uninstallation of the Mozilla Firefox Web browser if the regular removal fails. Using the System Restore feature in Windows to fix undesirable computer changes. We help a listener fix SSL errors visiting websites using the Firefox web browser.

We help a user fix a scripting error in Windows 10. We help a user who inadvertently marked a message as spam in Comcast web mail. We discuss the recovery partition special area on most hard drives that can restore a malfunctioning computer to original factory condition, and help a user that has recovery partition issues with her computer. Plus we cover how to manually copy files for backup to an external hard drive. Carmine Filloramo, our previous digital camera consultant, talks about his experiences cutting the cord and dropping cable service from the cable company. We help a Comcast user find information on purchasing a Comcast compatible cable modem and avoid high modem rental fees from the cable company. Finally, how to stop the Windows 10 lock screen picture from appearing when the computer starts up.

Erik and Bob take your questions, and explain why people still crash when using automated car driving systems. State inspector caught misusing computer while on the job. City of San Francisco removes electric scooters from streets, at least for a while. Net Neutality officially repealed. A listener has Internet speed problems using the Cox internet service. How to extend the range of your Wi-Fi signal. A caller questions Comcast charge purportedly to call cell phones from a cable provider. How to potentially save money on your landline phone bill using the ooma telephone device with your Internet service. Amazon Fire TV sticks hit by cryptocurrency-mining malware. Emergency 9-1-1 system in Waterbury loses it's backup recording for calls. A listener has problems getting Google Chrome web browser to work properly, but Microsoft Edge does work properly. We provide instructions on how to properly update Google Chrome web browser and clear Chrome caches. A listener looking to extend his Internet signal gets some advice on using a powerline network adapter.

James Comey found using personal GMail account to conduct FBI business. A listener expresses concerns about using the Avast Internet browser and also wants to know the date when support for Windows 7 will end. A listener who is setting up his e-mail with his mobile phone. A laptop user with a solid state hard drive receives a message that the life of the SSD will decrease if files are not removed from the drive, even though the drive has plenty of disk space. A Windows 10 user has problems with many notifications from Windows Defender "Controlled Folder Access." A caller asks if there is a satellite alternative to phone company provided Internet service. An Officejet user is able to send faxes, but he is unable to receive them. We offer troubleshooting tips, plus alternatives like electronic faxing. A user tries to run a very old video game in Windows 10; we talk about using Compatibility Mode to run older software in Windows 10.

Erik and Bob take your questions. Tesla worker filmed allegedly asleep with Autopilot active. National Transportation Safety Board issues scathing report in Tesla acceleration crash. PotCoin is flying Dennis Rodman to U.S-North Korea summit. A caller seeks help with a fake spyware alert from Microsoft Edge in Windows 10. An IT administrator has problems with users logging in to network drives. We help a listener deal with a "low disk space" warning that appears after the April 2018 Windows 10 update is applied.

A caller wants an opinion on whether a Mac mini or Windows PC is better for a new computer gift. A caller has problems with his monitor unexpectedly going to sleep. A caller has questions about a new router malware called VPNFilter. The malware problem is worse than once thought and may require a factory reset (not just a reboot) to clear the malware from the router. We also explain the difference between 5GHz and 2.4GHz wireless connections. How to rid your Chrome web browser of unwanted pop-ups. A caller who has problems with music stuttering when played from USB thumb drives seeks answers. A Mac user seeks assistance moving his photos from an external drive to a new Mac, while keeping dates intact. Facebook caught sharing user data with cell phone manufacturers. Plus, Facebook posts of 14 million users that were thought to be shared only with a limited group were actually public.

Erik and Bob take your computer questions. The federal government opens a probe into Bitcoin price manipulation, while an outage in credit card payment processing disrupts payments in Europe. AT&T gives up the court fight challenging the Federal Trade Commission's authority to police broadband. Canon quietly ends production of its last traditional film camera, the EOS 1v. A user has low memory issues with her computer; we offer suggestions on how to trouleshoot low memory. Learn how to set a different default browser than Microsoft Edge. A caller seeks a free e-mail alternative to Microsoft Outlook. TeenSafe phone monitoring app exposes thousands of users' Apple ID data, including passwords.

A caller asks about GoNetSpeed, a new fiber optic high speed Internet service available in select areas in Connecticut. Another caller with Windows 10 has difficulty installing OpenOffice on his computer. A former SBC Global user needs assistance in finding a different e-mail provider. A Mac user has video issues streming NBC Connecticut on her computer. How to run an Internet speed test to check your broadband speed. Tesla Model 3 fails emergency breaking test by Consumer Reports; passes test after a firmware update. A Mom asks for suggestions for a computer for college students. A caller with low Internet speeds asks about the minimum speed needed to stream Internet video.

A listener seeks an inexpensive alternative software to open Adobe Illustrator files. We offer advice for a caller looking for WiFi range to an outbuilding 150 feet away. How to lower celluar data usage on your cell phone to avoid celluar data overage charges. We help a listener troubleshoot setting up a GMail account in the Microsoft Outlook e-mail program. Setting up a Chromebook computer to print using Google Cloud print.

Erik and Bob take your computer questions. In a blow to municipalities, State Public Utilities Regulatory Authority defeats bid for towns to use "municipial gain" space on utility poles. Sen. Kennedy casts tie-breaking vote in favor of Net Neutrality. Amazon Alexa device records a private conversation and sends it to another user in subscriber's contact list. The FBI asks everyone to reboot their routers NOW! to help destroy a malicious Russian "botnet" computer network. A professional artist seeks a photo backup solution for Windows. A user has problem with YouTube videos freezing on playback. We give a sudent wishing to run computer-aided drafting software recommendations for buying a new computer. A caller asks about Alexa-related device privacy concerns. Google removes "Do No Evil" from its corporate code of conduct.

Erik and Bob take your questions. Three-hour cloud outage locks out remote access to certain Nest locks, thermostats. FCC investigates LocationSmart after phone tracking flaw. Facebook deletes 583 million "fake" accounts. President Trump reportedly pushes postmaster to double Amazon fees. We help a user with information on how to determine what is making a computer run too slowly. A listener has a Dell laptop that refuses to start up, and has questions about the recovery process. How to set up Homegroup in Windows 10.

A caller has has "blue screen" issues occurring after a major Windows update; we help diagnose the problem. How to troubleshoot a "Windows 10 license will expire soon" (even though it is already activated) error. MIT issues report criticizing California's "rooftop solar panel" law. We help a caller who enjoys using a keyborard with a Wireless laptop reccommendation for the HP Elite X2. Tesla "solar roof" technology offers alternative to solar panels. A caller looks for alternatives to McAfee anti-virus; we give instructions on setting up Windows Defender and using the OpenDNS service to stay safe on your home computer. A Windows 10 user with a very old laptop has difficulties with his wireless connection not working properly. Police arrest high school teen who uses phishing techniques on teachers to change grades; receives fourteen felony counts. A caller who installed OpenDNS on his computer wonders if K9 Web filtration can be successfully uninstalled. Report says 25% of businesses deal with "cryptojacking" in the cloud. Plus, a guest call-in from the one-and-only Jim Vicevich!

More discussion about Google Duplex robot voice assistant. A caller discusses his experiences with targeted advertising from web searches and services and wonders how he may be targeted. We talk about how marketers use location services from your cell phone to target you, in addition to law enforcement's use of cell phone location data to track people. A listener questions whether he should trust the "identity protection" features of his anti-virus software which require the disclosure of personal data. We help a user who is getting "blue screen" error message on his laptop saying "bad pool caller." How to deal with programs that are not responding. A user gets advice on how to turn off Microsoft OneDrive storage. Tips on the best anti-virus programs and how to securely configure your computer. How to remove Microsoft Cortana voice assistant from your computer. Plus, information on the best Linux operating systems for beginners to try.

Erik and Bob take your questions. Amazing Google Duplex robot voice assistant can make appointments for you. Google promises that the assistant will identify as a robot when it calls. The audience discusses the future impact of artificial intelligence on our lives, from automated assistants to self-driving cars. A listener gets assistance with getting printing working on a Chromebook printer. We help a listener who needs to "unzip" files in Windows 7. We help a listener seeking a reputable consumer audio/video dealer in the Avon area.

Erik takes your computer questions. U.S. military pulls cell phones made by Chinese manufacturer Huawei from military stores. BBC claims Apple using non-existent warranty clause to refuse battery replacements. A listener seeks advice on proper computer disposal. A user with a 10 year old laptop seeks advice on what to do if the computer goes completely dead. A user running Windows 7 is having difficulty visiting YouTube and web browsing and wants to speed up his computer star-up. A listener wonders whether "private browsing" and "incognito mode" and technology like Virtual Private Networks are truly "private." A Mac user wonders if 32-bit Microsoft Office will run on a 64-bit computer. Another Mac user has difficulty browsing the Internet with all the devices in the house. Erik gives instruction on how to "power cycle" a modem and router to fix the issue. Facebook engineer fired for stalking women on Internet.

New lawsuit filed against cryptocurrency company Ripple. Some Apple iPhone 7 and 7 Plus microphones fail after iOS update. A Mac user calls in to point out that Apple is dropping support for 32-bit programs. A listener gets help in configuring OpenDNS to configure OpenDNS properly. A listener asks about the differences in buying a new vs. refurbished Chromebook. A Windows 10 user wonders about a possible fake Adobe Flash update pop-up and how to remove it. Erik offers troubleshooting instructions on how to clear the cache. An android user gets advice on good anti-virus programs to use with the phone. Connecticut State Senate introduces new "Net Neutrality" bill. A listener seeks help on the best way to make a new website for beginners. An engineer looking to do computer-aided design work seeks advice on purchasing a used computer. A new laptop user gets advice on transferring e-mail from an old desktop computer to a new laptop. An Android phone user wants to transfer photos from her phone to a computer or USB drive, as well as asks for information on the Net Neutrality debate. A listener seeks softare for website (HTML) editing.

We discuss the pros and cons of Cloudflare's new https://protect-us.mimecast.com/s/lgNJC0RM98irwM5qtw2ORE?domain=1.1.1.1 Domain Name Service (DNS). A caller discusses his experiences and tips on "cutting the cable" with his cable provider. A Yahoo user receives new privacy information indicating all of her e-mails can be read by the provider--we explain the consequences of so-called "free" e-mail. Yet another Windows 10 user has a problem with a black screen on Windows login and a potentially corrupted profile. Erik explains some technical aspects of who can see your data when you use a Virtual Private Network to keep your web surfing more private. Another listener chimes in with his experiences "cutting the cord" with the cable company and offers some tips, as well as receives advice on being able to stop using the phone-company provided modem. A caller gets advice on turning off cellular data with his cell phone, as well as Google Project fi phone service. A caller with wireless printing issues attempts to solve the issue by connecting a wired connection to the network. Finding the best possible Internet solution on a limited budget.

We discuss the pros and cons of Cloudflare's new https://protect-us.mimecast.com/s/lgNJC0RM98irwM5qtw2ORE?domain=1.1.1.1 Domain Name Service (DNS). A caller discusses his experiences and tips on "cutting the cable" with his cable provider. A Yahoo user receives new privacy information indicating all of her e-mails can be read by the provider--we explain the consequences of so-called "free" e-mail. Yet another Windows 10 user has a problem with a black screen on Windows login and a potentially corrupted profile. Erik explains some technical aspects of who can see your data when you use a Virtual Private Network to keep your web surfing more private. Another listener chimes in with his experiences "cutting the cord" with the cable company and offers some tips, as well as receives advice on being able to stop using the phone-company provided modem. A caller gets advice on turning off cellular data with his cell phone, as well as Google Project fi phone service. A caller with wireless printing issues attempts to solve the issue by connecting a wired connection to the network. Finding the best possible Internet solution on a limited budget.

Erik and Bob take your questions. In light of the Facebook/Cambridge Analytica scandal, Yahoo and AOL reaffirm the right to read your emails. Tech website recode shows how Facebook uses your data for ad targeting. New iOS update causes devices with non-Apple repaired screens to stop working. Federal Trade Commission warns against requiring use of specified parts or services as conditions for warranties. Leaked Apple memo warns about disclosure of leaked information--oh the irony! A listener with Windows 7 has a damaged user profile--we provide help on how to fix the error. A listener who wishes to "cut the cord" looks for and Internet-based alternative to a landline phone. User profile problems continue as a Windows 10 user has a black screen when logging on after a failed Windows 10 update. GoNetspeed to offer fiber-optic Internet services in Connecticut. A listener wants to improve wireless signal in different areas of his house while trying to "cut the cable" with his cable company. We help a user getting an automatic virus scans working for a user running Webroot Anti-Virus for Mac.

Erik and Bob take your questions. In light of the Facebook/Cambridge Analytica scandal, Yahoo and AOL reaffirm the right to read your emails. Tech website recode shows how Facebook uses your data for ad targeting. New iOS update causes devices with non-Apple repaired screens to stop working. Federal Trade Commission warns against requiring use of specified parts or services as conditions for warranties. Leaked Apple memo warns about disclosure of leaked information--oh the irony! A listener with Windows 7 has a damaged user profile--we provide help on how to fix the error. A listener who wishes to "cut the cord" looks for and Internet-based alternative to a landline phone. User profile problems continue as a Windows 10 user has a black screen when logging on after a failed Windows 10 update. GoNetspeed to offer fiber-optic Internet services in Connecticut. A listener wants to improve wireless signal in different areas of his house while trying to "cut the cable" with his cable company. We help a user getting an automatic virus scans working for a user running Webroot Anti-Virus for Mac.

Erik and Bob take your computer questions. Robots are "killing" Tesla Model 3 production. FIRST Robotics competition in Hartford this weekend. Luxury space hotel hotel lets you vacation like the Jetsons. Window for new H1-B visas now closed until 2019. A caller has issues with Google Chrome web browser stuck in full screen modern and possible monitor issues. Problems updating Windows 10 due to BIOS update issues. Tips to free up hard drive space in Windows 7 with the Windows Disk Cleanup utility. Erik describes a fake virus "infection" scam affecting his wife's cell phone. We tell you how to stay safe, plus tips for better interactions with computer support personnel if you have computer troubles.

Troubleshooting problems with Verizon Wireless hotspots. A caller warns of a false arrest phone scam. A listener receives help for an antivirus software recommendation for an Android phone. Suggestions for dealing with spam using Frontier mail. Fixing problems with Google Chrome not working properly at a financial website. How to free up space on an iPhone 5. A listener calls in with questions on Internet speed tests. Fixing wireless connection problems in an HP Spectre computer. A caller informs the audience about a new DNS service run by Cloudflare. A caller with unsecured WiFi asks if streaming will be faster with a new router and secured Wifi.

Erik and Bob take your computer questions. Twenty percent of college students spend their student loan money on cryptocurrencies, study says. Leaked Facebook memo points to culture of user growth at expense of safety. Facebook "scraping" of phone data takes users by surprise. Under Armour suffers major data breach with its MyFitnessPal app. Actor Will Smith tries to romance a robot. A listener running Windows 7 has an error starting up "Could not connect to the System Event Notification Service" indicating possible hard drive corruption. We discuss using Windows System File Checker, a feature in Windows to check for potential system corruption and tips for dealing with a failing hard drive. A listener purchases some computers with insufficient hard drive space to update Windows 10; we offer suggestions to free up and visualize hard drive space. Troubleshooting fax problems communicating with a specific fax number.

Many laughs are available with April Fool's Day product jokes on the web. A Yahoo mail user seeks help in recovering inadvertently deleted e-mails. A listener asks if constantly installing and uninstalling software on a computer can create problems. We offer suggestions for a listener dealing with a RAID failure on a hard drive. A user running Microsoft Word 2007 wants to use the software on a new computer; this cannot be done. We offer suggestions on purchasing a new version of Microsoft Office 2016 for less money than subscribing for the newer computer, plus advice on some free alternatives to Microsoft Office. Fixing auto-complete issues with Gmail addresses. A user with a new digital microscope wants to save picture files to some location other than the desktop. How to clear your cache files (a temporary storage area) in Mozilla Firefox and Google Chrome web browsers. We help a user who has lost wireless communication with his Epson printer. Finally, a user calls with wireless password security questions.

Erik warns listeners about broadband speed ripoffs. Troubleshooting exceptionally small printing with Google Chrome web browser. How to properly re-activate Windows 10 after installing a new hard drive. Fixing keyboard driver issues in Windows 10. A listener wants to know if he can access local sports games with a streaming service and Virtual Private Network. Suggestions for troubleshooting a corrupted user profile in Windows 10. City of Atlanta hit with recent ransomware attack.

In light of recent revelations concerning Cambridge Analytica, Facebook and the Trump election campaign's use of data mining techniques, we discuss the use of data mining in politics. We also discuss ways to keep more of your data private on Facebook. So called "CLOUD Act" increases law enforcement access to your electronic communications. A listener seeks information on how to remove the "FBI virus" from a computer. A listener tip helps to thwart data mining through the "Ghostery" web browsing plug in (see link on the Computer Talk With TAB website.) We offer suggestions for a rural user with no cell phone service suggestions to access his wireless router and range extender in order to make wireless telephone calls.

Automated burger flipping robot "Flippy" turned off because it was too fast for humans. With spate of faux products, ranchers ask cattlemen to define meat. GrayKey tool unlocks iPhones for law enforcement; leverages a security vulnerability in iPhones to do so. Google bans ads for unregulated currencies. A listener wants to "disconnect" her Goopgle Mail accouount from her YouTube account. Should you use the free or premium edition of Malwarebytes' Anti-Malware? What are the differences between thev frnd paid versions of Malwarebytes. A listener wonders about investment opportunities through "converged cable access" with potential higher Internet speeds. Troubleshooting a computer that completely shuts down after a period of inactivity by changing Power Options for sleep and hibernation in Windows. Seeking a "seamless" way to switch from AOL to another e-mail responder, and notifying your mail contacts of your new provider.

What to do if you have forgotten the password to your router. How to reset your router to factory defaults. A caller who wants to replace his computer gets information on the HP Elite x2 laptop computers. How long should a new computer last? How to check your computer for a virus infection. How to change your e-mail password for GMail. The password problems continue as another caller needs to log into his computer after forgetting his password.

"Gandcrab" virus hits State of Connecticut Judicial branch, but no damage was caused. California proposes "right to repair" legislation for tech gadgets, which Apple opposes. "Flippy," an automated hamburger flipping robot, makes his debut in California restaurant. Documentary film sheds light on brilliant tech savvy actress Hedy Lamarr. A caller asks about when Malwarebytes should be used if he already has antivirus from his Internet provider; we review best security practices. How to access a love one's password protected computer after they die. Troubleshooting e-mail access problems Bell South with Microsoft Outlook. More information on actress Hedy Lamarr's contributions with "frequency hopping" technology which kept U.S. torpedos safe during World War II. How to properly recover a lost Microsoft or Yahoo account password, and how to secure these accounts even further using a technique called "two factor authentication." Does Windows Defender provide adequate protection for a home user? A caller wants to know if there are any recommended home automation products for use with Amazon Echo.

Comedian Jimmy Kimmel pokes fun at Amazon Alexa's "creepy" habit of spontaneous laughing. Troubleshooting a high-end Windows 7 computer that becomes randomly unresponsive by checking power and sleep settings. How to optimize Solid State Hard Drives for peak performance. Erik solicits user's home automation experiences with Amazon Alexa, so caller describes his home automation experiences with electric candle lights and turning on electric blankets. The caller recommends using a smart home hub with Alexa. A business user loses access his Comcast e-mail to "blacklisting"; we explain what's happening. A caller wonders about so-called "wireless electricity" and its possibilities. Questions answered about Intel's new Optane memory.  

Electric car manufacturer Tesla's website gets hacked; exploited by crypto currency "miners." Art from Hour 1 of the show has his video problem fixed by switching to the Firefox web browser, but now has a new difficulty accessing AOL mail. A Chrome user is having problems where video attachments need to be dowloaded before they can be viewed. We also discuss the pitfalls of running new software on older operating systems. Connecticut-based Edible Arrangements is suing Google for $209 million over alleged copyright infringement. A Windows 10 Update wreaks havoc with a listener getting her e-mail from a web browser using Comcast Internet. A caller wants to run software designed for Windows XP in Windows 10; we discuss various "virtual PC" options.

Ultraviolet-C light may slow the spread of the flu virus. Tesla installs 300 Powerwalls to give Hawaiian students air conditioning. Man sues Microsoft for $600 million over forced Windows upgrade. Money Laundering Via Author Impersonation on Amazon? The story of Patrick Reames. An Apple Macintosh user calls in with a possible web browser hijack; we give instructions on how to clear your web browser cache in Firefox for Mac and the Safari web browser, plus how to run Malwarebytes for Mac to help remove such problems. A listener sees the mysterious "Blue Screen of Death" his Windows Computer; we help you try to determine what caused the error and how to remedy it. Caller Art has video appears strangely sized on an instructional video website; we advise a user to try a different web browser to fix the problem. OpenDNS settings gives a Comcast cable subscriber problems; we offer suggestions to get up and running.

What it means when you cannot "safely disconnect" a USB hard drive from your computer due to a file that is in use by Windows; and what to do when this happens. A caller wants to play music from her Chromebook laptop in her car, we explain how to do so. A listener seeks recommendations for a 2-in-one "convertible" laptop/tablet computer, and a "port replicator" device to connect multiple monitors. We like the HP Elite x2 as a convertible, with the addition of a port replicator to connect additional monitors if needed. A laptop user with Cox e-mail set up on a POP server ends up having e-mail deleted from his laptop, and looks for a way to stop deletion from happening. A Firefox user wants to block advertisements using Adblock Plus, we provide a link to the extension on our website. We help a user with a potential web browser hijack use Malwarebytes' Anti-Malware to help find the problem, as well as try to determine why a mysterious "G" drive is appearing. A listener with an Apple iPad mini wonders if the OpenDNS service can be used with Apple devices in order to surf the web more safely. A business user is receiving forwarded spam to his e-mail address; we think the e-mail password may have been compromised and e-mail passwords need changing. As well, the safety of Russian based Kaspersky anti-virus is called into question out of security concerns. Finally, mysterious retina recognition software seems to have appeared on a gaming laptop.

Demand for Graphics Processing Units, which are used in cryptocurrency "mining," is hampering scientific research. After allegedly draining user accounts, digital "bank" Coinbase is offering. Over 120,000 FedEx customer's data leaked from Amazon "cloud" service. SpaceX set to launch Internet Broadband satellites on February 18. A listener works at getting an HP Officejet printer to print wirelessly after a printer update. A listener with a new MacBook Air wants to get sending e-mail and wireless service from Cox Internet to work properly. We discuss the uses of Malwarebytes Ant-Malware, incognito mode, and OpenDNS service, and system backup software in order to surf the web more safely. A listener gets help and advice with a failing hard drive that is not recognized by Windows. We recommend the use of a professional, paid data recovery service such as Kroll Ontrack (see link on our website) in this situation. A different listener with Windows Live Mail online storage service suddenly has all his on-line e-mail disappear; we offer some suggestions on how to recover messages.

A listener with streaming problems fixes them by changing "Quality of Service" settings in his router. A caller who wants to reduce his cellular data usage to save money gets some tips on how to reduce usage by controlling background data consumption. How to troubleshoot a "cable disconnected" message appearing on a monitor. A listener who "cut the cord," and has only Internet service with his cable company discusses his experiences. How to find "restore points" to help fix problems with computers using Windows. A listener wants to know if a combined modem/router unit known as a gateway, is a better purchase than the two devices purchased separately, plus how to do an Internet speed test to check the speed of your connection. A caller offers suggestions to another listener so that he can improve his streaming experience with a Roku device. A listener has a problem with a Windows 10 update that fails on a system that is ten years old. We help a listener try to identify the antivirus programs running on his computer.

Erik and Bob take your computer questions. Apple co-founder Steve Jobs doesn't "believe anything" Elon Musk or Tesla says. Twitter has a huge bot problem with people having "fake" followers. Ride-sharing service Uber has a tip limit. A Mac user wants to find a good anti-virus program for the Mac as an alternative to cable-company provided software. We offer some alternatives and suggestions to keep Mac computers safe. A listener who wants to sever ties and "cut the cord" with his cable company gets suggestions to improve his unsatisfactory streaming Internet experience. Malwarebytes' Anti-Malware detects a Probably Unwanted Malware (PUM) on a listener's computer. We explain how to deal with such a detection, and the use of System Restore to fix malware infections. Yet another listener with streaming Internet problems looks for ways to improve performance by checking his wireless connection to see if it is using the latest wireless performance standards. How to deal with a "This copy of Windows is not genuine" message appearing on a computer.

Erik and Bob take your questions. Apple pledging $350 billion in investments in the United States's economy in the next five years. Amazon will charge more for monthly Prime service vs. annual fee for Prime. An error in Google Max and Google Chromecast devices chokes home WiFi networks. Plus the latest news from the recently concluded Consumer Electronics Show in Las Vegas. A listener has problems using OpenDNS when his Internet "address" keeps changing. A listener gets a suspicious telephone call claiming to be from Microsoft's "Security Department"; we tell you how to avoid such scams by using common sense and by using services like Nomorobo (link available on our Computer Talk With TAB website.) Electronic Frontier Foundation and a mobile security firm uncover Android spyware. We offer buying advice for a caller who wants to stop renting a cable modem and pay for her own modem. Plus, we give information on how to check your Internet speed, with a link to a speed test on the Computer Talk With TAB web site.

Dealing with aging iPhone battery issues. A listener seeks advice on finding help and advice in purchasing a new computer and smartphone. Using Google Project fi could lower the cell phone bill for some users. A dual-monitor laptop user is looking for a better solution to hook up a wireless keyboard an mouse; a device called a port replicator may be a viable option for this connection. The Commodity Futures Trading Commission sues several Bitcoin currency operators, alleging fraud. An e-mailer wonders what services to use in addition to Microsoft Security Essentials to keep a computer secure; we recommend running Malwarebytes' Anti-Malware on a monthly basis. To stop robocalls and calls from telemarketers; we recommend a service called Nomorobo. Get a Star Wars drone for under $75. A caller wonders if there is any way to add a full screen monitor to a smartphone to view a smartphone screen without eye stain. A caller wonders how to deal with a "Fatal Error in HP Connection Manager." An e-mailer seeks recommendtions for a small laptop he can take on vacation.

Erik and Bob take your technology questions. Senator wants Apple to answer questions about slowing iPhones. Man charged in "Fruitfly" Mac spyware case. Connecticut man to plead guilty in celebrity hacking incidents. Small-town broadband is cheaper than big cable company packages, Harvard study says. A listener wonders about horizontal "ghosting" lines that appear on an iPad 2 mini; can the screen be repaired? We give advice on whether to repair an old computer or replace it with another, plus information on how a "hybrid" combination solid-state and "traditional" hard drive can be used for faster computer startup times. A man wonders if the "encrypted" e-mail he received on his iPad is legitimate. A caller recounts his experiences in trying to get his iPhone 6 battery replaced under the new Apple battery replacement program. Plus, thanks to a tip from our listeners, we give a link on our website to the "Battery Life" app. This app will give you information about the battery strength of your iOS device. A caller wonders if he should be running two anti-virus apps on his Android phone to avoid viruses. We recommend against running two anti-virus programs at the same time as it degrades performance. Plus, we discuss "encrypting" data on your phone to protect data, plus the dangers of losing encrypted data if you forget your phone's passcode. A caller wants to know if there is any substantive difference in purchasing a computer with an Intel vs. AMD chipset. Plus, we let you know if you really are required to pay a rental fee to use Microsoft Office on a continuing basis. Information on using the OpenDNS service to use the Internet with more safety.

A caller wonders if Avast anti-virus is better than Windows Defender. We recommend using only one antivirus program along with the OpenDNS service to surf the Internet more safely. Fisker shows off an electric car with 400-mile range at CES. A listener wonders about disappearing e-mails on her iPad that disappear every three weeks, plus we offer suggestions on how to keep your mailbox tidy. A man seeks help recovering his contact list data and pictures from a "backup" hard drive. We offer tips and strategies for a successful backup. Microsoft to halt "Meltdown" and "Spectre" patches after reports of unbootable PCs. A Windows 10 computer gets stuck continuously attempting to install security updates, we offer suggestions to fix the problem. Finally, we assist a listener who cannot open links in Microsoft Outlook and receives the error "This operation has been cancelled due to restrictions" when he tries to do so.

Your questions continue as a listener wonders the best way to transfer files from an old Windows 7 computer to a new computer using Windows 10. What do you do if you fall victim to a fake technical support scam. A listener helps out a neighbor who did fall victim and ran a System Restore in Windows (which can be a good idea); we also recommend running a scan for malware. We explain what software called a "keylogger" is and its dangers. A caller wants to share or "map" drives between two computers--one running Windows 7 and another running Windows 10 on the same network. A caller wants to download transactions from a bank into an "old" financial management software that's no longer being made and is looking for solutions to import the data. A listener also asks if you "must" upgrade a Windows 8 based computer if it is running well with the current operating system. A caller need help fixing his Internet connection with his Samsung Galaxy tablet. A listener asks for advice to transfer data to a new computer using a "one-step" method--unfortunately no such solution exists. We give instructions how to transfer or "export" bookmarks from Google Chrome. How to troubleshoot Wi-Fi on a Microsoft Surface laptop.

Erik and Bob take your computer questions. Intel and ARM computer chips suffer critical "Meltdown" and "Spectre" security flaws; millions of devices are affected. US Border agency searches more than 30,000 phones for "national security" reasons. We help a listener with dwindling hard drive space on his hard drive use utilities (WinDirStat and TreeSize Free, available on our website) determine space hogging files, plus instructions on how to move the "page file" (essentially a temporary storage area in Windows) to another hard drive to save space. Apple may lose big as customers discover they can change the battery in their old iPhones rather than purchase new ones. Erik updates us on his experiences with Google Project fi, Google's low-cost wireless phone service. A listener gets help on how to create "recovery media" for a new computer, which may help to get the computer back up and running in the event of a disaster. Plus, advice on using the OpenDNS to surf the web more safely by blocking malicious websites. Further, we counsel when a listener asks if upgrading financial software is necessary when upgrading to Windows 10. An e-mailer wonders if an iPhone can get a virus, and how to deal with pop-ups that may appear on an iOS device. We inform a listener about Classic Shell, a program that allows Windows 10 to have the visual "look and feel" of earlier Windows versions. We help a caller stay safe from phone call scams offering to "fix" your computer or remove computer viruses that don't really exist. Professional "swatter" arrested; claims to have made fake calls requiring police response to over 100 schools and 10 homes.

A computer novice gets buying advice for a good computer to read e-mail and have basic Internet access. We give advice on troubleshooting how to transfer pictures from a camera to a computer in Windows 10. Erik talks more about the Net Neutrality issue. Google and Amazon fight it out over YouTube availability on Amazon devices, and selling of Google devices through https://protect-us.mimecast.com/s/Xd4VCKrG68CqD3xGIMW9iz?domain=amazon.com. A caller wonders if the same performance degradation that occurred with older iPhones could have occurred with older iPads. More Net Neutrality Debate as a caller expresses concerns that certain Internet services may be favored over other Internet services without Net Neutrality in place.

Erik and Bob take your questions. Amid controversy, Apple admits slowing performance of older iPhones when the battery gets old. Iced tea company sees stock skyrocket after including the word "Blockchain" in its name. A listener wonders if a laptop could be slowed down in a similar manner as the iPhone when it gets old. US officially blames North Korea for the WannaCry cyberattack. Electric car maker Tesla says vehicles used for commercial purposes are unwelcome at its charging stations. We give advice to a listener on how to activate Windows Defender for Windows 8, plus information on setting up the OpenDNS service to surf the web with more safety. The battery questions continue when a listener asks if it it is best to let a battery discharge completely before charging it again. Erik talks about Google's Project Fi, an alternative cell phone service that might save money on your cell phone bill. Wearable technology is making a comeback after a market slump.

Erik and Bob discuss the recent repeal of "Net Neutrality" regulations and its impact, and answer your technology questions. A listener gets advice on how to clean inkjet cartridges, plus advice on how to configure OpenDNS if you can't do so in yourv router to surf the web safely. A listener wonders how Netflix streaming would be affected by Net neutrality, and about the current state of fiber optic Internet service availability.  

A listener asks for advice for a caller on how to fix problems with Windows Update for Windows 10 when updates fails to install, plus help for a problem when Windows fails to start correctly due to a wrong partition marked as "active." We give advice on how to properly get data moved from an old computer no longer being used, and when it is best to seek professional assistance for the task. A listener asks if clearing the browser cache in Google Chrome web browserwill affect your Internet favorites (bookmarks.) Plus we give information on how to export (save) Internet favorites for backup purposes, and give information on how to download the super-fast Mozilla Firefox "Quantum" browser on our website. Erik responds as a listener wonders how Net Neutrality regulations will affect legitimate streaming services like Roku and also how grey-market media straming devices may be affected. We counsel a listener on how to set up OpenDNS service on an Android tablet. We assist a listener in getting "disappearing" desktop icons to reappear in Windows 10.

Special guest Ana Radelat from The Connecticut Mirror joins us to talk about possible fake "comments" to the Federal Communications Commission on the topic of Net Neutrality. The comments may actually have been generated by computerized "robots" rather than actual people. Ana and Erik discuss these effects on the regulatory process. Erik continues with his opinions on the Net Neutrality issue and its significance for the consumer. A caller wonders what types of information that can be stored on the memory card of his phone. We help a caller who is having problems with his firewall preventing streaming music wirelessly through Bose SoundTouch speakers on a Windows computer. A caller wonders if an e-mail saying that AT&T e-mail service will no longer be provided through Yahoo, and wonders about its legitimacy. Erik warns us not to trust the lock icon in the browser to assume a website is legitimate, because spammers use them too. A caller wonders if "free" streaming content via services like Kodi is legitimate and legal. It isn't, and we offer advice on how to stay safe. Bonus tip: How to clear your cache in Mozilla Firefox.

Erik and Bob take your technology questions. Los Angeles police warn drivers not to trust GPS's as wildfires flare. Amazon and Google in dispute over streaming media content. Ex-"Wonder Woman" star Lynda Carter appears in a cute public service announcement supporting single player games. We help a listener with an HP Laserjet printer with corrupted firmware get back to printing. And the printer problems continue as we help another listener set up an "IP address reservation" to fix problems with wireless printing. How to dispose of old hard drives. How to transfer pictures from and old computer to a new one. Plus we offer advice on using Windows Defender anti-virus and OpenDNS to keep your computer safe. How to buy a modem that is compatible with Comcast cable Internet Service (and stop paying monthly rental fees to your cable provider!)

Erik and Bob join special guest John Ryan to discuss your digital photography issues. Gaping security flaw in macOS Sierra 10.13 allows complete access to the computer. East Hartford company pushes ahead with fiber optic access over telecom companies' objections. Not all iPhone X devices are created equal based on hardware chips, study says. Yashica raises over 1.25 million dollars to create new digital camera with unique film "cartridge" that keeps some features of older "traditional" cameras. John gives a caller recommendations for a easy-to-use "point-and-shoot" camera. Advice on charging digital camera batteries with an external charger. A listener wonders if older Nikon 1970's camera lenses will work with newer Nikon digital cameras. A listener wonders when the new Yashica technology will become available, plus has battery compatibility questions. Plus, tips on how to "unformat" a mistakenly formatted camera memory card, so that you can retrieve previously-erased digital pictures. "PhotoRescue" program recovers deleted pictures from your camera card. Plus a pro tip: Use a card reader, and not the digital camera itself, to transfer your photos to a computer. A caller seeks a Windows 10 compatible solution for converting slides to digital media. And John offers more advice as people sometimes forget to back up and print their digital photos, which can cause your precious memories to become lost in the event of a device failure.

Google boss wars of "forgotten century" due to lack of backup of digital pictures. A listener looks for a replacement to the "Photo Gallery" program that was used in Windows 7. Erik and John discuss the pitfalls of backing up your photos to large commercial "cloud" backup services. John discusses a great deal on a Nikon Landscape and Macro Lens. Polaroid cameras may see a resurgence thanks to a new company which acquired the brand. A caller wonders why Adobe Photoshop and Adobe Lightroom now are sold by monthy subscription, and John describes the difference between the Adobe Lightroom Classic and Adobe Lightroom products, plus how to obtain some "legacy" Adobe products free of charge. Erik offers advice on antivirus software for a Samsung Galaxy S II phone. We offer troubleshooting advice for a persistent wireless printing problem. John offers advice for upgrading to a newer point and shoot camera in the $300 to $500 price range.

Erik and Bob Shorey are joined by special guest Bob Serio from Perfect Vision and Sound to discuss the latest in home theater and automation technology. Bob Serio demystifies the latest trends OLED and 4K television, and information about "cutting the cord" with your cable provider. A listener would like a recommendation on a good "digital" antenna. Another listener would like to know if a fully integrated home theater system such as Crestron pyng is better than a system purchased piecemeal, plus information on the better speaker systems to purchase, and integration with lighting and pool control systems. Plus, advice on the best soundbars to use with your television.  

The home theater and automation questions continue as we discuss the uses of smart thermostats. Plus, computer questions are tackled as well with a listener dealing with Photoshop Elements repeatedly crashing. Bob answers questions about NVR and DVR video surveillance systems and gives advice on recommended systems. A listener wonders how to access a computer of a relative who has passed away. Dealing with monitor that will not "wake up" after the computer goes to sleep. Fixing wireless printing problems with an HP Officejet printer.

Erik and Bob tackle your tough computer questions. City of Chicago may charge up to $500 for texting in a crosswalk. New version of Apple iOS has problem texting the letter "i," but a patch is coming soon. Daimler unveils electric-powered school bus. You might be able to charge your next electric vehicle while on the road, reducing "range anxiety." A caller has problems with "incompatible cartridge" errors on his HP printer, plus has problems printing with his iOS device in iOS 11. Troubleshooting graphics card switching issues in a Dell laptop. What is a "PUP" program identified by a malware scanner, plus how to fix software problems in the Google Chrome web browser that might be caused by malware. Using the OpenDNS service to surf the web with more safety. Google "Project fi" may be a less expensive alternative to costly cellular data services

Your technology questions continue as a listener shares his experiences with the Google "Project fi" service. A caller seeks strategies for reducing unwanted advertisements while surfing the Internet. A caller has her Apple ID compromised. We offer specific strategies on how to deal with a compromised Apple account on our website, ComputerTalkWithTAB.com.

Erik and Bob take your compter questions. President Trump's Twitter account deleted on employee's last day of work. Sen. Blumenthal asks about fake ads on Twitter and Facebook in Russia probe. Google Docs users temporarily locked out. Electric car maker Tesla can't ramp up Model 3 production until 2018. A listener asks if it is safe to connect a budgeting app to their bank account information. Another linstener wants to open up documents in Office 2010 instead of Office 2013 when both programs are installed on the computer. How to troubleshoot wireless printers that appear offline and will not print.

More advice on how to use a wired USB connection if you cannot print wirelessly. Troubleshooting Comcast Xfinity connection issues and doing an Internet speed test to check your connection speed. CNET does a teardown teardown on the brand new iPhone X and publishes their results. A listener wants to find a missing Realtek Audio Manager program on his computer. Can you use another model printer cartridge than the one recommended in your printer? How to troubleshoot slow printing problems by updating printer drivers. Are so-called "managed services" where a company automatically sends printer ink when you run out worth the price?

Erik and Bob take your computer questions while taking a trip down memory lane with an old "Website of the Week" from the 1990s--"Dumb Laws"--a website which deals with quirky laws still on the books. "KRACK" flaw in wireless WPA2 security leaves wireless networks vulnerable to hacking. Troubleshooting a crackling noise from a Samsung Galaxy tablet. Artificial Intelligence robot criticizes Elon Musk for his views on AI. Erik explains the difference between a wireless router and a wireless access point while helping a listener configure his wireless network. Troubleshooting problems sending e-mail from a browser on a laptop computer. Erik and Bob help a listener with wireless printing issues set the printer "IP address" manually.

More on troubleshooting wireless printing issues. Finding a workable alternative to Windows Live Maile-mail client for Windows 7 after a System Restore. Troubleshooting getting Google Chromecast to connect to a television. We help a listener who is unable to surf the Internet using the Firefox web browser, and who is having problems updating Windows Defender. How to set up OpenDNS for more secure web surfing and to fix some Internet connection problems. How to fix when Windows logs you into a "temporary" profile in Windows 7.

Using the Classic Shell program to make newer versions of Windows look and feel like older versions. Another listener has problems with Windows Update not working properly; we offer suggestions to troubleshoot the problem. How to deal with activation issues in Windows.

Erik and Bob take your computer questions. Aaron Bean, Operations Manager for Whip City Fiber, discusses the Gigabit (1000 Megabit) fiber optic Internet Service available to residents of the Westfield, Massachusetts for $69.95/month and the high speed internet municipal broadband landscape of the region. A listener discusses problems with a laptop waking up from sleep in Windows 7. Fixing problems when Windows Update does not work properly.

Erik and Bob take your technology questions. Whip City offers 1000-megabit fiber optic broadband service in Westfield, Massachusetts area. Apple computers at risk from missing firmware updates. Apple iPhone 8 debuts with wireless charging, but it is slower than rivals. How to put a larger hard drive in an older laptop computer, plus how to transfer your data. Classic Shell program lets you change Windows 10 to look like earlier versions. Accounting firm Deloitte suffers data breach with client and staff information. A listener wants to stop online service software from launching on a Samsung tablet. How Google determines search ranking results when you search the Internet. A listener asks for tips to free up storage space on an Android smartphone.

Federal Communications Commission wants Apple to turn on FM radio chips on its phones amid recent weather disasters. A listener tries to fix a very old laptop which does not start up. Fixing videos that will not play on the Firefox web browser from a news network website. How to "unlock" the "secret" FM tuner in your Android-based phone. Amateur radio operators help move messages in disaster-stricken Puerto Rico. A listener wants to copy a medical CAT scan image to a CD. How to clear a virus from your Android-based smartphone. A listener has problems with Firefox browser freezing.

Erik and Bob take your questions. Anyone may unfreeze your Experian credit report, computer security blogger claims. Liftmaster will allow you to control your garage door opener with Google Assistant--for a fee. Amazon Echo voice assistant gains new Star Trek skills. Tesla electric car trounces supercars in World's Greatest Drag Race. Fixing an old Acer tablet stuck in startup mode. A listener asks if a photograph will fool new facial recognition technology on upcoming Apple iPhone. Erik's refrigerator gets a replacement fan--and a firmware update. A listener seeks a good indoor television antenna. Popular CCleaner junk cleaning app found to contain malware, and requires a software version update to stay secure. Are DVDs on the way out?

Erik and Bob continue answering your technology questions. How to transfer data from an old computer hard drive to a new one (plus recommended data recovery services if the transfer does not work.) A listener needs the TuneIn app to listen to WTIC radio on an Android device. Troubleshooting problems receiving e-mails from work with a Macintosh computer. How to clear the cache in Mozilla Firefox. We discuss the best way to set up e-mail for a business. A listener's anti-virus software does not show any concerns; could this possibly indicate a possible problem? How to deal with a fake virus warning that appears in your web browser (browser hijacking), and how to configure OpenDNS to surf the web more safely. How to reset your web browser to recover from a browser hijack.

Erik flies solo answering your computer questions.Some Tesla electric car models travel farther on a charge during hurricane Irma--we tell you how this can happen New iPhone models to charge faster, but there is a catch. Apple's new facial recognition is more secure...for a sleeping user. Google will delete your Android backups if the phone or tablet is unused for two months. What aare the minimum processor and RAM recommendations for a new computer? A listener tries to troubleshoot a "Bad Pool Header" error. How to use the System File Checker and "Check Disk" programs to troubleshoot computer problems. How to retrieve data from an old hard drive that is crashed. Hard drive enclosures and disk recovery services explained. How to fix a "directory name invalid" error message. Tips for configuring OpenDNS with Comcast Internet Service. Equifax data breach could have been fixed months earlier, story claims. A listener tries to fix problems with oversized desktop icons. National Transportation Safety Board report finds problems with both driver and car during fatal Tesla crash involving self-driving feature. How to deal with malicious Firefox update popups. How to change which program opens Microsoft Word documments by default. Homeland Security Deparment bans Kaspersky software for government use due to security concerns. How to fix "Low Disk Space" on the recovery partition of HP computers.

Erik and Bob take your technology questions. Chevrolet Volt electric car suffers from faulty battery, says Chevy in warning to customers. Electric car manufacturer Tesla removes "Ludicrous Mode" restrictions. Showtime sued over alleged live streaming issues during Mayweather-McGregor fight. Richard Anderson, who played "Oscar" in "The Six Million Dollar Man" television series in the 1970's, dies at 91. Problems with components after updating from Windows 7 to Windows 10. Moving data from an old computer to a new laptop. Transferring data from a mobile phone to a computer leaves *more* space on the computer--how can this happen? A listener wonders why Apple and Google products do not seem to work well together. Fixing problems logging on to a new computer set up with a Microsoft Account.

Extending laptop displays to a monitor wirelessly. Should you purchase third party anti-virus products for a new computer. Using OpenDNS to surf the web with greater safety. Trobleshooting "Your connection is not private" message when using GMail. How to move your "Favorites" folder from an old computer using Windows 7 to a new computer using Windows 10. Nealy half a million pacemakers could be hacked. Investigating possible conflicts with Adobe Reader DC and Adobe Flash player. Also, Adobe Flash plugin to be discontinued in the year 2020. How to troubleshoot a "no sound" issue with a monitor. Troubleshooting problems with Wi-Fi in a Samsung tablet. Fixing problems with a potential OpenDNS crash. Will unused licenses for Microsoft Office 10 and Microsoft Office 13 work on a different computer?

More information on "plug-in" compatibility in Firefox. How to download Google Chrome safely. Is Windows Defender an adequate anti-virus program for Windows 10? How to use OpenDNS to surf the Internet safely. Windows 10 "forced" upgrades revisited. Will more hard drive space improve computer performance on an older computer? Fixing a sceen flicker issue on a Lenovo Yoga laptop. Should you use so called "driver update" programs not made by your computer manufacturer? Media streaming folders are empty on a DLNA capable TV set--we offer suggestions on how to troubleshoot. "Side by side" error appears on a laoptop while surfing the web. Fixing a "browser not secure" error when reading e-mail on a laptop.

Erik and Bob take your technology questions. Erik's Fitbit reaches 10,000 steps--while he eats ice cream! Cloud backup service Crash Plan to end consumer backups. Identity theft hits "epidemic levels. Samsung "smart TV" update renders some TVs inoperable. New Toyota app punishes teens with parents' playlist when driving is unsafe. How to fix an "address mismatch" error with OpenDNS. Fixing Wi-Fi connectivity issues with a Samasung tablet. Avoiding the Microsoft "expired license" telephone scam. If you want to fight climate change, don't invest in Tesla, study says. Is it possible to defer new upgrades to the Windows 10 operating system? Troubeshooting Microsoft Outlook connection issues after a Windows 10 upgrade. Tesla's new "Model 3" electric car isn't a luxury car, but it's priced like one. "Elephant translator" translates human language into pachyderm talk. How to change to the 64-bit version of Mozilla Firefox web browser.

A listener seeks a compatible modem for the Optimum cable service in order to avoid monthly rental fees. Airplane drone maker DJI leaves development code in its software which makes it possible for drones to be hacked. A technician indavertently switches a client's email account, deleting all of their messages. We offer some suggestions to possibly recover deleted Outlook mail in Outlook 365. A listener asks for advice on changing out the battery in a Dell laptop. Which will charge a cell phone faster in a car: AC outlet inverter or cigarette lighter outlet? Will a recovery of a Windows 10 computer upgraded from Windows 8 restore to Windows 10? Plus, how to recover from a special kind of computer virus known as a "rootkit." Can you use a security camera without having to send your video to a "cloud" service as well?

Erik warns of the pitfalls of holding your Internet domain name registration with an unscrupulous information technology provider. We tell you how to check to see if you are the listed registrant of your domain, which is especially important for businesses. Popular consumer affairs magazine stops recommending Microsoft Surface laptops. Disney to start an on-line streaming service to deliver its content. Online picture hosting company is alleged to hold customers at ransom after suddenly charging $400 annual fee for some customers to link to photos stored on the service. How to stop a Logitech mouse from unexpectedly waking up a computer from sleep mode. Google Glass, shunned in the consumer market, is a "hit" for some enterprise applications. A listener asks if it is better to purchase an HP Elite Laptop or Samsung Galaxy Tablet. A listener seeks a "cloud" based backup solution for Windows Server 2011. We let you know the pitfalls of this approach.

Suggestions for "cutting the cord" with cable television service. We offer suggestions regarding celluar data and streaming "stick" devicesto use with your television to potentially reduce your cable bill. How to fix a "low disk space" message on your "recovery" hard drive. A listener informs of a new Microsoft phone scam involving fake "expired" Microsoft software product keys. Erik warns businesses about registering business Internet domain names properly so as to avoid problems when personnel changes. Fixing problems copying and pasting pictures, and tips on fixing a possibly corrupt Windows 10 upgrade install. How to remove disconnected "phantom" network hard drives that may appear inn Windows. We offer suggestions on how to best run antivirus software so as to maximize system performance while still keeping you safe. We help a listener remove unwanted remote computer control software from her computer.

Cox set to charge for broadband data "caps" for over usage. Rumors of new cellular Apple Watch by the end of 2017. A monitor flashes colors randomly, and has voice messages saying it is infected with a virus--but is it really infected with a virus? Using OpenDNS for safer web searching. And the the same "fake" virus situation repeats with another listener. We offer solutions for dealing with this strange issue called a "browser hijack." We help a listener find the correct "driver" program for a Lexmark X5495 multifunction printer device. The character "P" keeps repeating on an HP laptop in Windows.

Erik and Bob tackle your computer questions. Erik and Bob explain Net Neutrality and what it means to you. Microsoft aims to improve rural Internet connectivity. Breach of Verizon data exposes millions of customer records. How to determine what security software (e.g., K9 Web Protection) is running on your computer. Setting up OpenDNS service in order to surf the Internet more safely. How to secure your computer. Troubleshooting problems with wirless. Troubleshooting problems with Outlook Indexing Service.

Erik and Bob answer your computer problems and concerns.

A developmentally disabled user who uses special picture software to communicate has hard problems. A listener has a solution for the Mac user who needs to read a Windows hard drive to transfer music. A banker discusses certified check fraud online. Changing your homepage and clearing your cache files in Mozilla Firefox to fix a browser hijack. Questions about processing power of HP Envy computer. Finding printer driver software that works with Windows 10. Is a Quicken software update legitimate?