Listen to Accenture’s contact center vendor management framework podcast to find out how to select the right vendors and build strategic relationships with them.

Listen to Accenture’s contact center vendor management framework podcast to find out how to select the right vendors and build strategic relationships with them.

Listen to Accenture’s Leading-edge Pricing podcast to learn how companies can employ cost and price waterfall models for competitive pricing and negotiating profitable deals.

Listen to Accenture’s Leading-edge Pricing podcast to learn how companies can employ cost and price waterfall models for competitive pricing and negotiating profitable deals.

Listen to the Accenture 2013 Global Manufacturing Study podcast to understand what manufacturing leaders are doing differently to address market challenges.

Listen to the Accenture 2013 Global Manufacturing Study podcast to understand what manufacturing leaders are doing differently to address market challenges.

Listen to the Accenture Broken Promises podcast on the impact of customer service management on a company’s brand image.

Listen to the Accenture Broken Promises podcast on the impact of customer service management on a company’s brand image.

Listen to podcast with a managing director of Accenture Sales and Customer Services practice discusses applying the science of analytics to selling.

Listen to podcast with a managing director of Accenture Sales and Customer Services practice discusses applying the science of analytics to selling.

Listen to the Carbon Disclosure Project podcast focused on the challenges of maintaining sustainable supply chains.

Listen to the Carbon Disclosure Project podcast focused on the challenges of maintaining sustainable supply chains.

Listen to this podcast which discusses insights from Accenture’s analysis of the 2013 Sales Performance Optimization study on improving sales effectiveness.

Listen to this podcast which discusses insights from Accenture’s analysis of the 2013 Sales Performance Optimization study on improving sales effectiveness.

Listen to this podcast which outlines the five building blocks companies can use to rebuild their talent model for agile selling.

Listen to this podcast which outlines the five building blocks companies can use to rebuild their talent model for agile selling.

Listen to this podcast, where we discuss why and how hardware and software companies need to align their pricing capabilities and processes with the new market reality of selling bundled deals.

Listen to this podcast, where we discuss why and how hardware and software companies need to align their pricing capabilities and processes with the new market reality of selling bundled deals.

Listen to a podcast where we discuss the impact of the US Affordable Care Act on companies, and how it can be an opportunity to attract and retain top talent, and suggest ways to deal with the changes.

Listen to a podcast where we discuss the impact of the US Affordable Care Act on companies, and how it can be an opportunity to attract and retain top talent, and suggest ways to deal with the changes.

Listen to a podcast about rethinking risk and finance in financial institutions and learn more about making the CFO-CRO partnership work.

Listen to a podcast about rethinking risk and finance in financial institutions and learn more about making the CFO-CRO partnership work.

Listen to a podcast discussing how pricing has now evolved into a much more advanced and predictive science.

Listen to a podcast discussing how pricing has now evolved into a much more advanced and predictive science.

Listen to a podcast about how pricing as a managed service in Automotive and Industrial Equipment Industries can improve operating performance and help create a competitive advantage.

Listen to a podcast about how pricing as a managed service in Automotive and Industrial Equipment Industries can improve operating performance and help create a competitive advantage.

Listen to a podcast about a CFO’s role in using sustainability to deliver more business value, and associated risks and opportunities.

Listen to a podcast about a CFO’s role in using sustainability to deliver more business value, and associated risks and opportunities.

Read about new research from Accenture that explores customer tolerance of service levels—podcast.

Read about new research from Accenture that explores customer tolerance of service levels—podcast.

Listen to a podcast discussing the changing role of finance in today’s volatile global economy.

Listen to a podcast discussing the changing role of finance in today’s volatile global economy.

Listen to a podcast that identifies how companies can develop the organizational ability to deal with constant, rapid change.

Listen to a podcast that identifies how companies can develop the organizational ability to deal with constant, rapid change.

Listen to a podcast discussing what type of leadership is needed to create agile organizations that meet the challenges of marketplace volatility.

Listen to a podcast discussing what type of leadership is needed to create agile organizations that meet the challenges of marketplace volatility.

Listen to a podcast discussing how and why marketers need to become more agile in today’s volatile business environment.

Listen to this podcast relating to the role of strategy in helping corporates achieve agility in an age of volatility.

Listen to a podcast discussing the benefits of financial agility in today’s volatile business environment.

Listen to our podcast that explores global economic volatility, and what capabilities are necessary for organisations to thrive in such an environment.

Listen to a podcast discussing the benefits of financial agility in today’s volatile business environment.

Listen to a podcast discussing how and why marketers need to become more agile in today’s volatile business environment.

Listen to our podcast that explores global economic volatility, and what capabilities are necessary for organisations to thrive in such an environment.

Listen to this podcast relating to the role of strategy in helping corporates achieve agility in an age of volatility.

Listen to this podcast which discusses the role that supply chain executives can play in driving sustainability.

Listen to this podcast which discusses the role that supply chain executives can play in driving sustainability.

Listen to this podcast which explores how to tap into the full learning power of the entire enterprise—improving formal learning programs while incorporating the latest developments in social learning, coaching and collaborative platforms.

Listen to this podcast which explores how to tap into the full learning power of the entire enterprise—improving formal learning programs while incorporating the latest developments in social learning, coaching and collaborative platforms.

Listen to our podcast that explores global economic volatility, and the opportunities it creates for the companies with the necessary agility.

Listen to our podcast that explores global economic volatility, and the opportunities it creates for the companies with the necessary agility.

Listen to this podcast that explores why contextual pricing is so important as a growth driver.

Listen to this podcast that explores why contextual pricing is so important as a growth driver.

Listen to Accenture’s Bob Thomas and Claudy Jules discuss the top three attributes to lead multinationals successfully.

Listen to Accenture’s Bob Thomas and Claudy Jules discuss the top three attributes to lead multinationals successfully.

Listen to this podcast which outlines the latest Accenture High Performance Finance Study.

This video outlines the latest Accenture High Performance Finance Study.

Accenture’s David Gartside and Rustin Richburg look at how companies can successfully manage a global workforce to support their growth strategies.

Accenture’s David Gartside and Rustin Richburg look at how companies can successfully manage a global workforce to support their growth strategies.

Accenture’s David Gartside and Rustin Richburg look at how companies can successfully manage a global workforce to support their growth strategies.

Accenture’s David Gartside and Rustin Richburg look at how companies can successfully manage a global workforce to support their growth strategies.

Accenture’s David Gartside and Rustin Richburg look at how companies can successfully manage a global workforce to support their growth strategies.

Accenture’s David Gartside and Rustin Richburg look at how companies can successfully manage a global workforce to support their growth strategies.

Listen to Accenture’s Norbert Büning and Breck Marshall discuss how organizations can address the skills crisis.

Listen to Accenture’s Norbert Büning and Breck Marshall discuss how organizations can address the skills crisis.

Listen to Accenture’s Dr Mathias Kirchmer discussing business process improvement as seen in the 2nd edition of his book High Performance through Process Excellence.

Listen to Accenture’s Dr Mathias Kirchmer discussing business process improvement as seen in the 2nd edition of his book High Performance through Process Excellence.

Listen to Accenture’s Norbert Büning and Will Castles discuss how organizations can increase the return on their learning investments.

Listen to Accenture’s Norbert Büning and Will Castles discuss how organizations can increase the return on their learning investments.

Accenture’s David Gartside and Rustin Richburg look at how companies can successfully manage a global workforce to support their growth strategies.

Accenture’s David Gartside and Rustin Richburg look at how companies can successfully manage a global workforce to support their growth strategies.

In this podcast, Accenture’s Mathias Kirchmer argues that business process management is becoming a permanent function within companies.

In this podcast, Accenture’s Mathias Kirchmer argues that business process management is becoming a permanent function within companies.

Sir David King, GSK’s Richard Pamenter and Accenture’s Peter Lacy discuss the impact of a changing climate on human health and what this means for the Pharmaceutical and Healthcare industry.

Sir David King, GSK’s Richard Pamenter and Accenture’s Peter Lacy discuss the impact of a changing climate on human health and what this means for the Pharmaceutical and Healthcare industry.

In this podcast, Accenture’s Walter Gossage and Andrew Leach explore how organizations can equip themselves to be change-capable.

In this podcast, Accenture’s Walter Gossage and Andrew Leach explore how organizations can equip themselves to be change-capable.

The recent financial crisis has impacted the role of the CFO. New research from Accenture explores the nature of the impact and what CFOs are requiring from their various capabilities and processes. Listen to this podcast to find out more.

The recent financial crisis has impacted the role of the CFO. New research from Accenture explores the nature of the impact and what CFOs are requiring from their various capabilities and processes. Listen to this podcast to find out more.

With an uncertain industry outlook and some cash-rich companies, it seems likely that M&A activity will increase in the biopharmaceutical industry. In this podcast, Accenture’s Tom Herd and Arda Ural argue that a disciplined approach to M&A is vital to build shareholder value.

With an uncertain industry outlook and some cash-rich companies, it seems likely that M&A activity will increase in the biopharmaceutical industry. In this podcast, Accenture’s Tom Herd and Arda Ural argue that a disciplined approach to M&A is vital to build shareholder value.

In this podcast, The Winning Edge in Uncertain Times: Rapid and Sustained Cost Management, we take a three-part look at how businesses transform struggle into success.

Accenture High Performance Business research shows that only 22 percent of companies using a balanced scorecard can demonstrate a causal link between the scorecard and the creation of shareholder value. In this podcast, Mike Tsapralis and Eric Noren of Accenture Finance & Performance Management look at what makes for successful enterprise performance management that boosts the bottom line.

Accenture High Performance Business research shows that only 22 percent of companies using a balanced scorecard can demonstrate a causal link between the scorecard and the creation of shareholder value. In this podcast, Mike Tsapralis and Eric Noren of Accenture Finance & Performance Management look at what makes for successful enterprise performance management that boosts the bottom line.

In this podcast,Norbert Büning, executive director of learning and collaboration for the Accenture Talent & Organization Performance practice, and Barbara Williams, global lead for Accenture’s learning and HR business process outsourcing practice, kick off a series of podcasts exploring ten enterprise learning imperatives to meet a new generation of business challenges.

In this podcast,Norbert Büning, executive director of learning and collaboration for the Accenture Talent & Organization Performance practice, and Barbara Williams, global lead for Accenture’s learning and HR business process outsourcing practice, kick off a series of podcasts exploring ten enterprise learning imperatives to meet a new generation of business challenges.

As part of the Accenture Management Consulting podcast series, Tom Herd, North America lead for mergers and acquisitions within Accenture’s Strategy practice argues that the most challenging phase of a merger or acquisition is the merger integration phase.

As part of the Accenture Management Consulting podcast series, Tom Herd, North America lead for mergers and acquisitions within Accenture’s Strategy practice argues that the most challenging phase of a merger or acquisition is the merger integration phase.

In this podcast, Accenture’s Shelley Hurley and Tim Bohall discuss how energy companies can manage credit risk.

In this podcast, Accenture’s Shelley Hurley and Tim Bohall discuss how energy companies can manage credit risk.

In this podcast, Accenture’s Paul Nunes explains that cost-driven innovation can generate great new products.

In this podcast, Paul Nunes, executive director of research at the Accenture Institute for High Performance, talks about a new way of approaching innovation.

In this podcast, Accenture’s Mark Spelman talks about latest research that shows that IT and globalization are defining business in the multi-polar world.

In this podcast, Accenture’s Mark Spelman talks about latest research that shows that IT and globalization are defining business in the multi-polar world.

Jeanne Harris, introduces a new book—Analytics at Work—on how organizations can establish a sustainable, robust, enterprise-wide analytical capability.

Jeanne Harris, introduces a new book—Analytics at Work—on how organizations can establish a sustainable, robust, enterprise-wide analytical capability.

In this podcast, Eva Dewor, Global Director of Accenture’s Risk Management Practice, and Michael Chagares, Senior Executive of Accenture’s Risk Management Practice, analyze the survey findings in detail and posit a new direction for corporate risk management: a holistic risk management superstructure that can help companies increase clarity, responsiveness and standardization across the entire organization.

In this podcast, Eva Dewor, Global Director of Accenture’s Risk Management Practice, and Michael Chagares, Senior Executive of Accenture’s Risk Management Practice, analyze the survey findings in detail and posit a new direction for corporate risk management: a holistic risk management superstructure that can help companies increase clarity, responsiveness and standardization across the entire organization.

In this podcast, Robert Wollan, Accenture’s Customer Relationship Management lead for North America, is up front about front-office imperatives, choices and challenges. His principal point is the need for, and potential of, customer centric cost management: culling the noise, politics and personalities from the front-office equation and putting the focus squarely on what customers value.

In this podcast, Robert Wollan, Accenture’s Customer Relationship Management lead for North America, is up front about front-office imperatives, choices and challenges. His principal point is the need for, and potential of, customer centric cost management: culling the noise, politics and personalities from the front-office equation and putting the focus squarely on what customers value.

In this podcast, Andy Tinlin, global lead for Mergers & Acquisitions, Accenture Strategy, explains the reasons why the roles of private equity and sovereign wealth funds are changing in the current environment and how they are adapting their approaches in reaction to this change.

In this podcast, Andy Tinlin, global lead for Mergers & Acquisitions, Accenture Strategy, explains the reasons why the roles of private equity and sovereign wealth funds are changing in the current environment and how they are adapting their approaches in reaction to this change.

In this podcast, Andy Tinlin, global lead for Mergers & Acquisitions, Accenture Strategy, identifies the key challenges associated with post-merger integration, as well as the inherent risks and strategies for mitigating them. He also examines the current environment’s influence on PMI labor savings, procurement optimization, customer and talent retention and the attainment of competitive advantage.

In this podcast, Andy Tinlin, global lead for Mergers & Acquisitions, Accenture Strategy, identifies the key challenges associated with post-merger integration, as well as the inherent risks and strategies for mitigating them. He also examines the current environment’s influence on PMI labor savings, procurement optimization, customer and talent retention and the attainment of competitive advantage.

In this podcast, Andy Tinlin, global lead for Mergers & Acquisitions, Accenture Strategy, discusses divestiture strategies in a down market, explains how Accenture assists with divestitures, identifies key success factors and reviews implications for the seller, buyer and the relinquished entity.

In this podcast, Andy Tinlin, global lead for Mergers & Acquisitions, Accenture Strategy, discusses divestiture strategies in a down market, explains how Accenture assists with divestitures, identifies key success factors and reviews implications for the seller, buyer and the relinquished entity.

In this podcast, Andy Tinlin, global lead for Mergers & Acquisitions, Accenture Strategy, discusses how the economic downturn is affecting pre-deal M&A activity. He also identifies high-potential opportunities, industries and company types, and looks at the economy’s influence on M&A timetables.

In this podcast, Andy Tinlin, global lead for Mergers & Acquisitions, Accenture Strategy, discusses how the economic downturn is affecting pre-deal M&A activity. He also identifies high-potential opportunities, industries and company types, and looks at the economy’s influence on M&A timetables.

In this podcast, Andy Tinlin, Head of Mergers & Acquisitions, Accenture Strategy, shares some insights to help you better understand what impacts the markets are having on mergers and acquisitions as well the capabilities you need to pursue M&A opportunities.

In this podcast, Andy Tinlin, Head of Mergers & Acquisitions, Accenture Strategy, shares some insights to help you better understand what impacts the markets are having on mergers and acquisitions as well the capabilities you need to pursue M&A opportunities.

In this podcast, Mark Spelman, Managing Director of Accenture’s Strategy organization shares some insights into the major issues that were addressed by the world’s top leaders - everything from macroeconomic geopolitics all the way through to some new, innovative ideas, particularly around the low-carbon economy. Mark also discusses the finding from Accenture’s latest research report “Strategies for achieving high performance in a multi-polar world” and what companies need to be doing to operate in the multi-polar world.

In this podcast, Narendra Mulani, Managing Director, Accenture Supply Chain Management, and Trevor Gruzin, Managing Director, Management Consulting in Asia Pacific, answer questions around what companies need to do to ensure they have the right operating model to compete in today’s new world order.

In this podcast, Mark Spelman, Managing Director of Accenture’s Strategy organization shares some insights into the major issues that were addressed by the world’s top leaders - everything from macroeconomic geopolitics all the way through to some new, innovative ideas, particularly around the low-carbon economy. Mark also discusses the finding from Accenture’s latest research report “Strategies for achieving high performance in a multi-polar world” and what companies need to be doing to operate in the multi-polar world.

In this podcast, Narendra Mulani, Managing Director, Accenture Supply Chain Management, and Trevor Gruzin, Managing Director, Management Consulting in Asia Pacific, answer questions around what companies need to do to ensure they have the right operating model to compete in today’s new world order.

In this podcast, Woody Driggs, Managing Director of Accenture’s Customer Relationship Management organization describes why customer centricity is key to sustaining performance in uncertain times. By maintaining a customer-centric approach to acquiring and retaining profitable customer relationships, enterprises will plan and act with greater confidence, compete with more intensity and respond more effectively to changing market conditions.

In this podcast, Woody Driggs, Managing Director of Accenture’s Customer Relationship Management organization describes why customer centricity is key to sustaining performance in uncertain times. By maintaining a customer-centric approach to acquiring and retaining profitable customer relationships, enterprises will plan and act with greater confidence, compete with more intensity and respond more effectively to changing market conditions.

In this podcast, Peter Lacy, who leads Accenture’s Sustainability practice across Europe, Africa and Latin America, discusses the impact of climate change, especially in the economic downturn; how companies and organizations an remain customer centric; the impact of carbon on Accenture’s business model; International policy measures that are being put into place, such as the European Union’s measures; Accenture’s Climate Change solutions for clients.

In this podcast, Peter Lacy, who leads Accenture’s Sustainability practice across Europe, Africa and Latin America, discusses the impact of climate change, especially in the economic downturn; how companies and organizations an remain customer centric; the impact of carbon on Accenture’s business model; International policy measures that are being put into place, such as the European Union’s measures; Accenture’s Climate Change solutions for clients.

Listen to a podcast that outlines the reasons for the skills gaps, and offers concrete steps for bridging it.

Listen to a podcast that outlines the reasons for the skills gaps, and offers concrete steps for bridging it.