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Work It Profile

Work It

English, Finance, 2 seasons, 70 episodes, 1 day, 8 hours, 23 minutes
About
Work doesn't have to be a grind, it can be empowering, uplifting and purposeful. Adrian Tan helps navigate issues related to the corporate life - from minefields to management, in this weekly podcast.
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How can managers deal with poor performers?

One of the more challenging aspects of workplace management is dealing with workers who are not performing as well as they should. What steps can managers take to address missed outcomes or unhealthy attitudes? Michael Han of Han & Lu Law Chambers shares his experience with Crispina Robert and Adrian Tan.See omnystudio.com/listener for privacy information.
1/28/202427 minutes, 35 seconds
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Can a board of directors fire the CEO?

Boards were in the limelight when OpenAI's CEO Sam Altman was fired by his board last year. Who gets to sit on the board of a company? How are they picked and how much power do they really have? Crispina Robert and Adrian Tan speak to Wong Su-Yen, the former president of Singapore Institute of Directors. See omnystudio.com/listener for privacy information.
1/21/202425 minutes, 49 seconds
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How to ask your boss for more money

Talking about money is tricky but important. What goes into your pay? When is a good time to ask for more and can you refuse to disclose your last drawn salary? Ken Tan of Persolkelly, which recently published a salary guide, is our guest.    See omnystudio.com/listener for privacy information.
1/14/202424 minutes, 36 seconds
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What does it take to run billion-dollar companies?

CEO and founder of HR technology firm Visier, Ryan Wong, runs a company with "unicorn" status - it has reached US$1 billion in valuation. He was born, raised and educated in Singapore, but started his business in North America. He shares his journey, why he thinks Singaporeans should take more risks and what needs to change in human resources. See omnystudio.com/listener for privacy information.
1/7/202429 minutes, 56 seconds
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Best of: How can you give constructive feedback about your boss?

Here's the last of our three top episodes from our archives this year. Companies use assessment tools like the 360 and 180 systems which ask for peers and subordinates to assess their supervisors. What are the downsides of giving feedback about your manager? What does constructive criticism look like and why is it important? Norman Chua, director of group HR at the National Healthcare Group explains. See omnystudio.com/listener for privacy information.
12/17/202326 minutes, 4 seconds
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Best of: How can you give constructive feedback about your boss?

Here's the last of our three top episodes from our archives this year. Companies use assessment tools like the 360 and 180 systems which ask for peers and subordinates to assess their supervisors. What are the downsides of giving feedback about your manager? What does constructive criticism look like and why is it important? Norman Chua, director of group HR at the National Healthcare Group explains. See omnystudio.com/listener for privacy information.
12/17/202326 minutes, 4 seconds
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Best of: Why I didn’t stop working after my cancer diagnosis - Former Law Society President Adrian Tan

Here's the second of three top episodes from our archives this year. A life-threatening diagnosis usually means a chance to stop working, smell the flowers and look at life’s bucket list. But the former partner at TSMP Law Corporation explains why he bucked convention, what he thinks about quiet quitting and what makes a good leader. Adrian Tan died in July 2023.See omnystudio.com/listener for privacy information.
12/10/202333 minutes, 56 seconds
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Best of: DBS CEO Piyush Gupta on crisis, culture and the power of storytelling

Here's the first of three top episodes from our archives this year. DBS Bank CEO Piyush Gupta sits down with Crispina Robert and Adrian Tan to talk about why he calls himself “the accidental banker”, how experiencing failure changed his leadership style and what he really thinks about work-life balance. See omnystudio.com/listener for privacy information.
12/3/202333 minutes, 40 seconds
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What a headhunter looks for in potential candidates

In a world of online social connections and easy networking opportunities, is the traditional, secretive headhunter still relevant? Crispina Robert and Adrian Tan speak to Michelle Koh, managing director of recruitment firm The Edge Partnership, who says good talent recruitment cannot be done online.   See omnystudio.com/listener for privacy information.
11/26/202323 minutes, 53 seconds
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Can a leader lack charisma and still be successful?

Increasingly soft skills in leaders are becoming as important as hard skills. But what exactly are the soft skills needed and what if top managers lack these? Yeo Chuen Chuen, Managing Director of ACESENCE Agile Leadership Coaching and Training, who coaches Fortune 500 leaders, is our guest. See omnystudio.com/listener for privacy information.
11/19/202327 minutes, 58 seconds
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CEO Jane Fraser on leading Citigroup through its biggest restructure

The first female CEO of an American bank, Jane Fraser has a nickname: Fraser the razor. She talks to CNA presenter Dawn Tan about change management, the economic outlook, artificial intelligence (AI) and why leaders need to choose teams who can do better than them.See omnystudio.com/listener for privacy information.
11/12/202316 minutes, 21 seconds
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How younger workers manage their managers

A Randstad survey showed that 67 per cent of Gen Z employees say poor company culture and leadership would make them quit. One of the hardest relationships to deal with is with their manager. What does it mean to "manage up"? 25-year-old account manager at HighSpark, Teo Jiayi is this week's guest. See omnystudio.com/listener for privacy information.
11/5/202326 minutes, 46 seconds
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Co-founder of tech company Slack says success is born out of failure

Popular work communication tool Slack, used by 20 million users around the world, was recently bought by Salesforce for US$27 billion. Crispina Robert has a chat with its co-founder and Chief Technology Officer Cal Henderson on what building a successful business is like, what he looks for when he hires and what's his favourite emoji on Slack. See omnystudio.com/listener for privacy information.
10/29/202319 minutes, 2 seconds
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What does it take to become a female general manager at an MNC by 40

Yeoh Ying Ying was made general manager of pharmaceutical giant Roche Singapore at 39. She talks about rising up the ranks, the hard lessons she learnt early on as a young woman doing sales, and how she compartmentalises her time between work, children and self.See omnystudio.com/listener for privacy information.
10/22/202331 minutes, 27 seconds
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Is it time to get back to the office more days a week?

The great love affair workers had with working from home is over with more big firms wanting their staff back in the office four or five days a week. But the pushback from employees is real. Professor Mark Mortensen from INSEAD has studied hybrid working for 20 years and he explains how everyone can navigate this. See omnystudio.com/listener for privacy information.
10/15/202324 minutes, 15 seconds
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How do you retain talent as your workforce gets older?

An ageing workforce is a top concern of CEOs, especially in places like Japan and Singapore. But talent management systems that cater to what older workers really want are still not up to scratch. James Root, partner at Bain and Company, gives practical ideas on what managers can do.  In this episode, we talk about a quiz that you can take to show the worker archetype you are. Here's the link. See omnystudio.com/listener for privacy information.
10/8/202329 minutes, 44 seconds
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Workplace discrimination: Will legislation change anything?

Top among the discrimination complaints that TAFEP (Tripartite Alliance for Fair and Progressive Employment Practices) receives is discrimination around nationality, followed by age. Next year, legislation will come into place, taking offenders to task. But where are the grey areas and what kinds of processes do companies have to put in place? Faith Li, general manager of the Tripartite Alliance for Fair and Progressive Employment Practices (Tafep) gives an outline on this episode. See omnystudio.com/listener for privacy information.
10/1/202331 minutes, 19 seconds
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Switching careers is not just for older workers or the bold at heart

Ng Jia Min was five years into her first job as an engineer when she decided to move to a completely new industry altogether. But there was just one twist – she didn’t have the skills for it. In this episode, she and her new manager, Melvin Fam, SEO head at digital agency OOm, share their journey on how they made the big move. See omnystudio.com/listener for privacy information.
9/24/202324 minutes, 59 seconds
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Wired Differently: What you need to know when hiring someone with autism or ADHD

Help and support for neurodivergent employees should start at the hiring and onboarding stages. But what should companies look out for? Steven Ng, chief information officer at local cybersecurity firm Ensign InfoSecurity which has developed a programme to hire autistic individuals, and career coach Dawn Foo tell senior journalist Grace Yeoh how inclusion happens even before neurodivergent employees enter the workplace.    See omnystudio.com/listener for privacy information.
9/17/202327 minutes, 38 seconds
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Wired Differently: Managing dyslexia in a job with lots of reading and writing

Having dyslexia hasn’t stopped AI ethicist Chan Pui Yan from holding down a job that requires extensive reading and writing to help craft policies. Coupled with dyslexia, she also has attention deficit hyperactivity disorder (ADHD). On the third episode of the limited series Wired Differently, she tells senior journalist Grace Yeoh about her struggles with coming to terms that she’s neurodivergent, and how she has learnt to tap into her natural strengths. See omnystudio.com/listener for privacy information.
9/10/202326 minutes, 3 seconds
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Wired Differently: Managing a team when you have ADHD

Individuals with Attention Deficit Hyperactivity Disorder (ADHD) often struggle with details, time management, organisation and prioritisation – skills required to be a good manager. Yvonne Zhang and Amrun Hisyam tell senior journalist Grace Yeoh how they handle the demands of managerial duties in the second episode of the limited series Wired Differently.See omnystudio.com/listener for privacy information.
9/3/202332 minutes, 48 seconds
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Wired Differently: Should you disclose if you have autism?

In a new limited series, CNA’s senior journalist Grace Yeoh gets the personal stories of neurodivergent people in the workplace. In this episode, she speaks with Wesley Loh, a tax associate, about how his autism presents itself at work and how he navigates workplace relationships.See omnystudio.com/listener for privacy information.
8/27/202334 minutes, 28 seconds
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The Leader’s Chair: SAP’s Verena Siow on overcoming imposter syndrome

In our final installment of our special series, the Leader's Chair, Crispina Robert and Adrian Tan speak to Verena Siow, Southeast Asia president and managing director at SAP, one of the world’s leading technology companies. She talks about her unconventional journey - including leaving university to follow her boyfriend to Budapest - and why she feels women have imposter syndrome more than men.See omnystudio.com/listener for privacy information.
8/20/202325 minutes, 11 seconds
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The Leader’s Chair: Jorgen Rostrup of Telenor Group on saying ‘yes’ to new challenges

How many people can boast about working in a jail, pulling a business out of Myanmar at the height of a military coup and negotiating a US$20 billion merger? Crispina Robert and Adrian Tan speak to Jorgen Rostrup, executive vice-president of Telenor Group, in the limited series The Leader’s Chair. See omnystudio.com/listener for privacy information.
8/14/202335 minutes, 8 seconds
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The Leader's Chair: Singtel's Aileen Tan on an unforgettable lesson as a young manager

Singtel Group's chief people & sustainability officer Aileen Tan was a young management executive in charge of a small team and followed the book on what it meant to be a boss. It didn't go well. She shares the leadership lessons she learnt, how she handles a double portfolio and how nearly 40 per cent of Singtel’s workforce was retrained in new skills.   See omnystudio.com/listener for privacy information.
8/6/202329 minutes, 55 seconds
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The Leader's Chair: NUS President Tan Eng Chye on university rankings and morning walks with staff

NUS President Tan Eng Chye takes the seat on this episode of The Leader’s Chair. He tells hosts Adrian Tan and Crispina Robert what the future of university education looks like, why he invites staff for morning walks and how he deals with difficult situations. See omnystudio.com/listener for privacy information.
7/30/202337 minutes, 8 seconds
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The Leader's Chair: DBS CEO Piyush Gupta on crisis, culture and the power of storytelling

In the season closing episode of 'The Leader's Chair', DBS Bank CEO Piyush Gupta sits down with Crispina Robert and Adrian Tan to talk about why he calls himself “the accidental banker”, how experiencing failure changed his leadership style and what he really thinks about work-life balance. See omnystudio.com/listener for privacy information.
7/2/202332 minutes, 41 seconds
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The Leader's Chair: SCWO CEO Koh Yan Ping on why women can be their own enemies

She is the CEO of the Singapore Council of Women’s Organisations (SCWO) and a mother of three children under 16. Koh Yan Ping juggles all her roles without a live-in helper. She talks about how she does it, what she thinks women leaders are good at and why things are changing.  See omnystudio.com/listener for privacy information.
6/25/202334 minutes, 15 seconds
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The Leader's Chair: Entrepreneur Ryan Lim says character of corporate leaders shape a company’s culture

In the seat for this episode of the limited series, "The Leader's Chair", is founding partner of QED Changemakers, Ryan Lim who says he lives by the adage that “culture eats strategy for breakfast”. He talks about why C-suite leaders play an outsized role in driving the kind of culture which attracts and retains talent. See omnystudio.com/listener for privacy information.
6/18/202337 minutes, 16 seconds
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The Leader's Chair: STB's Aileen Wong on why leadership development doesn't rest on one individual

 In the second instalment of the limited series, "The Leader's Chair", director of human resources and organisation development at the Singapore Tourism Board Aileen Wong talks about why even the rank-and-file worker can be responsible for grooming a good leader. See omnystudio.com/listener for privacy information.
6/11/202327 minutes, 42 seconds
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The Leader’s Chair: Google Singapore’s Ben King on why his Monday mornings are blocked out

Work It kicks off a limited series called The Leader’s Chair where we speak to C-suite leaders about what they learnt on their way up, how they deal with stress and what they consider the hardest job as a leader. We kick off the series with Google’s country manager for Singapore, Ben King.  See omnystudio.com/listener for privacy information.
6/4/202332 minutes, 26 seconds
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A female car technician’s struggles in a man’s world

When she first started work at a motor workshop, clients would take one look at Mandy Neo and ask for another technician. The technical service advisor at Motor Edgevantage talks about the challenges and rewards of being a woman in a male-dominated industry. See omnystudio.com/listener for privacy information.
5/28/202317 minutes, 41 seconds
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The growing pains of transitioning from school to work

He graduated with first-class honours but in his first job, he was put on a performance improvement plan for arguing with his supervisor and submitting substandard work. How do young workers make the transition from school to work without struggling? 27-year-old John Lim is our guest on this episode. See omnystudio.com/listener for privacy information.
5/21/202327 minutes, 44 seconds
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How can you give constructive feedback about your boss?

Companies use assessment tools like the 360 and 180 systems which ask for peers and subordinates to assess their supervisors. What are the downsides of giving feedback about your manager? What does constructive criticism look like and why is it important? Norman Chua, director of group HR at the National Healthcare Group explains. See omnystudio.com/listener for privacy information.
5/14/202325 minutes, 25 seconds
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How do you find purpose in work?

More people around the world are thinking seriously about the purpose of their work and that’s driving not just personal decisions about careers but also how organisations need to adapt. Hong Siu Ming, senior vice president for people, culture and group rewards at Great Eastern breaks it down in this episode. See omnystudio.com/listener for privacy information.
5/7/202327 minutes, 56 seconds
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Congratulations, you are promoted. Now what?

Getting a promotion at work is often a good thing - of work done well rewarded publicly. But what if you are now managing peers or those older and more experienced than you? Do you need different skills to transit from top performer to manager? Our guest is head of business development and government relations of fintech company M-DAQ Global Jason Tay. See omnystudio.com/listener for privacy information.
4/30/202326 minutes, 21 seconds
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What makes a company family-friendly?

It isn't just the amount of leave you have or whether you can work from home if you have children. There needs to be a culture of give and take, says Lee Ming Kai, vice president of systems engineering for Asia Pacific at Juniper Networks.See omnystudio.com/listener for privacy information.
4/23/202324 minutes, 1 second
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Are you back in the office only to be ‘desk bombed’?

Season 2 of Work It kicks off with a new round of work terms like “desk bombing”, “monk-mode” and “loud leaving”. Pooja Chhabria, career expert and head of editorial APAC at LinkedIn, explains what has changed in the workplace.  See omnystudio.com/listener for privacy information.
4/16/202320 minutes, 52 seconds