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The Soul of Enterprise: Business in the Knowledge Economy

English, Finance, 1 season, 1104 episodes, 5 days, 32 minutes
About
The Soul of Enterprise is designed to champion the insight that wealth is created by intellectual capital, a product of the inexhaustible human spirit. Wealth is above all an accumulation of possibilities. These possibilities lie hidden in the womb of the future, waiting to be discovered by human imagination, ingenuity, and creativity, manifested in free enterprises dedicated to the service of others. Tune in to The Soul of Enterprise, with Ron Baker and Ed Kless, broadcast live every Friday at 12 Noon Pacific Time on the VoiceAmerica Influencers Channel and 1 PM Pacific Time, on the VoiceAmerica Business Channel.
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The Future of ERP Systems: Second interview with Aaron Harris

What does the future hold for accounting/ERP systems? There is no one better on the planet better to answer this question than Aaron Harris, Sage's Global CTO. Aaron is responsible for Sage’s technology strategy and software architecture. He has more than 20 years of high-tech engineering experience in business applications and software development strategies. Previously a founding leader of Sage Intacct, acquired by Sage in 2017, Aaron led the company’s product vision and technology direction, establishing Sage Intacct as the innovation leader in cloud financial management solutions.
2/23/20241 hour
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The Time Tax: The Crime of Wasting Customers' Time

Inspired by an article by former TSOE guest B. Joseph Pine II, and James H. Gilmore, Ed and Ron will explore how businesses--including professional firms--can stop wasting the customer's time. Strategies for helping customers save time, and invest it well will be explored.
2/16/20241 hour
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The Time Tax: The Crime of Stealing Customers' Time

Inspired by an article by former TSOE guest B. Joseph Pine II, and James H. Gilmore, Ed and Ron will explore how businesses--including professional firms--can stop wasting the customer's time. Strategies for helping customers save time, and invest it well will be explored.
2/16/20241 hour
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The Conservative Futurist: Interview with Jim Pethokoukis

America was once the world’s dream factory. We turned imagination into reality, from curing polio to landing on the Moon to creating the internet. But as we moved into the late 20th century, we grew cautious, even cynical, about what the future held and our ability to shape it. Too many of us saw only the threats from rapid change. What caused this to happen? More importantly, what can we do to change it? Ron and Ed are thrilled have someone who has squarely addresse these questions. Jim Pethokoukis is the author of The Conservative Futurist: How to Create the Sci-Fi World We Were Promised. Jim is a senior fellow and the DeWitt Wallace Chair at the American Enterprise Institute (AEI), where he analyzes US economic policy, writes and edits the AEIdeas blog, and hosts AEI’s Political Economy podcast. He is also a contributor to CNBC and writes the Faster, Please! newsletter on Substack.
2/9/20241 hour
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The Conservative Futurist: Interview with Jim Pethokoukis

America was once the world’s dream factory. We turned imagination into reality, from curing polio to landing on the Moon to creating the internet. But as we moved into the late 20th century, we grew cautious, even cynical, about what the future held and our ability to shape it. Too many of us saw only the threats from rapid change. What caused this to happen? More importantly, what can we do to change it? Ron and Ed are thrilled have someone who has squarely addresse these questions. Jim Pethokoukis is the author of The Conservative Futurist: How to Create the Sci-Fi World We Were Promised. Jim is a senior fellow and the DeWitt Wallace Chair at the American Enterprise Institute (AEI), where he analyzes US economic policy, writes and edits the AEIdeas blog, and hosts AEI’s Political Economy podcast. He is also a contributor to CNBC and writes the Faster, Please! newsletter on Substack.
2/9/20241 hour
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Punditry Punt

Unfortunately, our Guest fell ill, and could not join us, but don't worry pros play hurt, so Ron and Ed have called an audible, and will be punting to a pine on some stuff in the stacks.
2/2/20241 hour
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Punditry Punt

Unfortunately, our Guest fell ill, and could not join us, but don't worry pros play hurt, so Ron and Ed have called an audible, and will be punting to a pine on some stuff in the stacks.
2/2/20241 hour
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The Jones Act - Interview with Colin Grabow

On this week's episode Ron and Ed welcome Colin Grabow of the CATO Institute's Herbert A. Stiefel Center for Trade Policy Studies to talk about the Jones Act (aka Merchant Marine Act of 1920) which regulates maritime commerce in U.S. waters and between U.S. ports, oh, and, makes stuff more expensive for all of us while benefitting a select few. You will learn the main reason why food and other sundry items are more expensive in Hawaii and Puerto Rice; why the Northeast US imports natural gas from Russia instead of getting it from the US; and many more insanities.
1/26/20241 hour
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The Jones Act - Interview with Colin Grabow

On this week's episode Ron and Ed welcome Colin Grabow of the CATO Institute's Herbert A. Stiefel Center for Trade Policy Studies to talk about the Jones Act (aka Merchant Marine Act of 1920) which regulates maritime commerce in U.S. waters and between U.S. ports, oh, and, makes stuff more expensive for all of us while benefitting a select few. You will learn the main reason why food and other sundry items are more expensive in Hawaii and Puerto Rice; why the Northeast US imports natural gas from Russia instead of getting it from the US; and many more insanities.
1/26/20241 hour
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I Have a Right! Do you?

What does it mean to say I have a right to something? In this thought-provoking episode, Ron and Ed will delve into the distinct realms of negative and positive rights, exploring how they shape our understanding of individual liberties and societal obligations. Join us as we unravel the philosophical, practical, and even business implications of these two concepts, challenging preconceptions and fostering a deeper appreciation for the complexities of rights discourse.
1/19/20241 hour
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I Have a Right! Do you?

What does it mean to say I have a right to something? In this thought-provoking episode, Ron and Ed will delve into the distinct realms of negative and positive rights, exploring how they shape our understanding of individual liberties and societal obligations. Join us as we unravel the philosophical, practical, and even business implications of these two concepts, challenging preconceptions and fostering a deeper appreciation for the complexities of rights discourse.
1/19/20241 hour
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Best Books of 2023

In the second of our annual beginning of the year episodes, Ron and Ed will recap their best books of 2023. Many listeners considers this the most expensive episode of the year as their anti-libraries tend to grow while listening. If you have a best book to share, please email us at asktsoe@verasage.com or hit us up with a X post @asktsoe.
1/12/20241 hour
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Best Books of 2023

In the second of our annual beginning of the year episodes, Ron and Ed will recap their best books of 2023. Many listeners considers this the most expensive episode of the year as their anti-libraries tend to grow while listening. If you have a best book to share, please email us at asktsoe@verasage.com or hit us up with a X post @asktsoe.
1/12/20241 hour
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2023: The Year in Review

During this annual favorite Ron and Ed will look back on the good, the bad, and the ugly of 2023 including there favorite episodes, news events, pop-culture, business trends, and in memorium.
1/5/20241 hour
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2023: The Year in Review

During this annual favorite Ron and Ed will look back on the good, the bad, and the ugly of 2023 including there favorite episodes, news events, pop-culture, business trends, and in memorium.
1/5/20241 hour
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Encore Interview with Tony Gill

Waaay back in Episode 22, Ron and Ed detailed the ideas behind Joel Waldfogel's book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays. Waldfogel makes the case that the deadweight loss to the economy from gift giving, in 2007, totaled $12 billion, out of approximately $66.5 Billion spent (about 12%) and that we should all give cash rather than presents. In this episode, we will speak with Professor Tony Gill about his ideas around Rethinking Scroogencomics and some of his other writings.
12/29/20231 hour
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Encore Interview with Tony Gill

Waaay back in Episode 22, Ron and Ed detailed the ideas behind Joel Waldfogel's book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays. Waldfogel makes the case that the deadweight loss to the economy from gift giving, in 2007, totaled $12 billion, out of approximately $66.5 Billion spent (about 12%) and that we should all give cash rather than presents. In this episode, we will speak with Professor Tony Gill about his ideas around Rethinking Scroogencomics and some of his other writings.
12/29/202355 minutes, 31 seconds
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Holiday Hodgepodge

For their last show of the 2023, Ron and Ed will clean out their stacks of (business and economic related) stuff. It promises to be a fast-paced conversation that will make it hard to listen on double speed. If you have anything to add, send your email to asktsoe@verasage.com or tag us on X using @asktsoe or #asktsoe.
12/22/20231 hour
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Holiday Hodgepodge

For their last show of the 2023, Ron and Ed will clean out their stacks of (business and economic related) stuff. It promises to be a fast-paced conversation that will make it hard to listen on double speed. If you have anything to add, send your email to asktsoe@verasage.com or tag us on X using @asktsoe or #asktsoe.
12/22/202355 minutes, 52 seconds
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The Art of Humor in Business: A conversation with Greg Kyte

This is Greg's fifth appearance with Ron and Ed. Some of them incognito. (We'll let you try to figure which is which.) The topics are not scripted, but we assure you jocularity will ensue.
12/15/20231 hour
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The Art of Humor in Business: A conversation with Greg Kyte

This is Greg's fifth appearance with Ron and Ed. Some of them incognito. (We'll let you try to figure which is which.) The topics are not scripted, but we assure you jocularity will ensue.
12/15/202356 minutes, 8 seconds
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Centers of Progress: Interview with Chelsea Follett

This week Ron and Ed welcome Chelsea Follett to talk about her book, Centers of Progress: 40 Cities That Changed the World. From the book: Where does progress happen? The story of civilization is the story of the city. It is cities that have created and defined the modern world by acting as the sites of pivotal advances in culture, politics, science, technology, and more. There is no question that certain places, at certain times in history, have contributed disproportionately toward making the world a better place. This book tells the story of 40 of those places. In Centers of Progress: 40 Cities That Changed the World, Chelsea Follett examines a diverse group of cities, ranging from ancient Athens to Song-era Hangzhou.
12/8/20231 hour
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Centers of Progress: Interview with Chelsea Follett

This week Ron and Ed welcome Chelsea Follett to talk about her book, Centers of Progress: 40 Cities That Changed the World. From the book: Where does progress happen? The story of civilization is the story of the city. It is cities that have created and defined the modern world by acting as the sites of pivotal advances in culture, politics, science, technology, and more. There is no question that certain places, at certain times in history, have contributed disproportionately toward making the world a better place. This book tells the story of 40 of those places. In Centers of Progress: 40 Cities That Changed the World, Chelsea Follett examines a diverse group of cities, ranging from ancient Athens to Song-era Hangzhou.
12/8/202356 minutes, 4 seconds
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Subscription Economy Update: 2023 Edition

We can't believe it has been since February of 2022 that we have done a subscription-economy update. (Check it out at http://thesoulofenterprise.com/378.) We are glad to be sneaking this one in just under the wire for 2023. Ron and Ed will share their latest thinking on the progress (or regression) of subscription pricing both in the professions and in the broader market including both business and consumer. As usual they will come loaded for bear. It will be a challenge to listen to this one at double speed.
12/1/20231 hour
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Subscription Economy Update: 2023 Edition

We can't believe it has been since February of 2022 that we have done a subscription-economy update. (Check it out at http://thesoulofenterprise.com/378.) We are glad to be sneaking this one in just under the wire for 2023. Ron and Ed will share their latest thinking on the progress (or regression) of subscription pricing both in the professions and in the broader market including both business and consumer. As usual they will come loaded for bear. It will be a challenge to listen to this one at double speed.
12/1/202356 minutes, 22 seconds
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Encore: Scroogenomics: Why You Shouldn't Buy Presents for the Holidays

On Black Friday, the biggest Holiday shopping day of the year, Ed and I thought it would be fun to review the book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays, by Joel Waldfogel, published in 2009. Waldfogel estimates that giving gifts nobody wants is a deadweight loss to the economy to the tune of approximately $12 Billion, mostly on credit cards. Money we don’t have to buy things people don’t want. As he writes, when you say to your mother-in-law, “A cribbage board. You shouldn’t have.” Indeed, she shouldn’t have, according to the author. As you prepare to go out and contribute to the expected $77.5B in the Holiday shopping spree, have a listen to a cautionary tale about the pitfalls of giving gifts.
11/24/20232 hours, 36 minutes, 10 seconds
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Encore: Scroogenomics: Why You Shouldn't Buy Presents for the Holidays

On Black Friday, the biggest Holiday shopping day of the year, Ed and I thought it would be fun to review the book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays, by Joel Waldfogel, published in 2009. Waldfogel estimates that giving gifts nobody wants is a deadweight loss to the economy to the tune of approximately $12 Billion, mostly on credit cards. Money we don’t have to buy things people don’t want. As he writes, when you say to your mother-in-law, “A cribbage board. You shouldn’t have.” Indeed, she shouldn’t have, according to the author. As you prepare to go out and contribute to the expected $77.5B in the Holiday shopping spree, have a listen to a cautionary tale about the pitfalls of giving gifts.
11/24/20232 hours, 36 minutes, 10 seconds
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Interview with Steve Goreham: The Green Breakdown

Ron and Ed are delighted to welcome Steve Goreham to The Soul of Enterprise. He is the author of four books on climatism and green energy, and we will be discussing his most recent book: Green Breakdown: The Coming Renewable Energy Failure, published this year. We will dive into the physics and engineering issues involved in the transition to renewable energy, and why it won’t be as easy as a lot people claim. Join us for what will be an enlightening and informative discussion.
11/17/20231 hour
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Interview with Steve Goreham: The Green Breakdown

Ron and Ed are delighted to welcome Steve Goreham to The Soul of Enterprise. He is the author of four books on climatism and green energy, and we will be discussing his most recent book: Green Breakdown: The Coming Renewable Energy Failure, published this year. We will dive into the physics and engineering issues involved in the transition to renewable energy, and why it won’t be as easy as a lot people claim. Join us for what will be an enlightening and informative discussion.
11/17/202355 minutes, 36 seconds
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Goldratt's Rules of Flow

This week Ron and Ed will explore Goldratt's Rules of Flow by Efrat Goldratt-Ashlag, daughter of Daughter of Eliyahu M. Goldratt whose seminal work, The Goal has been read by millions. Interestingly enough, this topic was suggested by Ron who usually falls asleep when Ed gets rolling on project management topic, so you know this episode will be one to remember.
11/10/20231 hour
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Goldratt's Rules of Flow

This week Ron and Ed will explore Goldratt's Rules of Flow by Efrat Goldratt-Ashlag, daughter of Daughter of Eliyahu M. Goldratt whose seminal work, The Goal has been read by millions. Interestingly enough, this topic was suggested by Ron who usually falls asleep when Ed gets rolling on project management topic, so you know this episode will be one to remember.
11/10/202356 minutes, 2 seconds
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On Mark Andreessen's The Techo-Optimists Manifesto - Part 2

This week Ron and Ed will continue their conversation on Mark Andreessen's The Techo-Optimists Manifesto. In addition to finishing their analysis, they will talk through some responses that other have had to the document. In addition, Ron and Ed will be joined in the conversation by Greg Tirico of TSOE Bonus episode fame and knower-of-many-techno-things himself.
11/3/202356 minutes, 12 seconds
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On Mark Andreessen's The Techo-Optimists Manifesto - Part 2

This week Ron and Ed will continue their conversation on Mark Andreessen's The Techo-Optimists Manifesto. In addition to finishing their analysis, they will talk through some responses that other have had to the document. In addition, Ron and Ed will be joined in the conversation by Greg Tirico of TSOE Bonus episode fame and knower-of-many-techno-things himself.
11/3/202356 minutes, 12 seconds
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LIVE from the Creative Business Models for Accountants Conference

This week Ron and Ed travel to Miami to attend the Hector Garcia's Creative Business Models for Accountants Conference where they will share their thought about Day 1 of the conference live with the audience. Then they will take questions from the attendees in classic Ask Us Anything style.
10/27/20231 hour
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LIVE from the Creative Business Models for Accountants Conference

This week Ron and Ed travel to Miami to attend the Hector Garcia's Creative Business Models for Accountants Conference where they will share their thought about Day 1 of the conference live with the audience. Then they will take questions from the attendees in classic Ask Us Anything style.
10/27/202355 minutes, 29 seconds
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The Techno-Optimist Manifesto by Marc Andreessen

Ed and Ron will explore Marc Andresseen's The Techno-Optimist Manifesto. It's a thought-provoking piece that we largely agree with. You can find the Manifesto at: https://a16z.com/the-techno-optimist-manifesto/
10/20/202356 minutes, 31 seconds
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The Techno-Optimist Manifesto by Marc Andreessen - Part 1

Ed and Ron will explore Marc Andresseen's The Techno-Optimist Manifesto. It's a thought-provoking piece that we largely agree with. You can find the Manifesto at: https://a16z.com/the-techno-optimist-manifesto/
10/20/202356 minutes, 31 seconds
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Interview with Hitendra Patil - Rise of The Aiccountants

Ron and Ed welcome Hitendra Patil, President of the Global Finance and Accounting Outsourcing Services of Datamatics Business Solutions, Inc. and author of Rise of The Aiccountants: The What, Why, and How of Artificial Intelligence for Accountants. AI is way more than an amusement gimmick. At its core, AI is a powerful tool that can make accounting firm operations, analytics, decision-making, and client services more efficient, impactful, and insightful resulting in clients getting more delighted and, importantly, firm staff more productive, engaged, and happier. Unfortunately, other than starting to use publicly available AI tools, firm leaders who want to professionally leverage artificial intelligence often don’t know where to start. AI journey can feel overwhelming—as it requires firms to analyze existing processes, make new choices for software solutions, decide the priorities for applying AI automation and prepare every part of the firm for the transition.
10/13/20231 hour
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Interview with Hitendra Patil - Rise of The Aiccountants

Ron and Ed welcome Hitendra Patil, President of the Global Finance and Accounting Outsourcing Services of Datamatics Business Solutions, Inc. and author of Rise of The Aiccountants: The What, Why, and How of Artificial Intelligence for Accountants. AI is way more than an amusement gimmick. At its core, AI is a powerful tool that can make accounting firm operations, analytics, decision-making, and client services more efficient, impactful, and insightful resulting in clients getting more delighted and, importantly, firm staff more productive, engaged, and happier. Unfortunately, other than starting to use publicly available AI tools, firm leaders who want to professionally leverage artificial intelligence often don’t know where to start. AI journey can feel overwhelming—as it requires firms to analyze existing processes, make new choices for software solutions, decide the priorities for applying AI automation and prepare every part of the firm for the transition.
10/13/202356 minutes, 3 seconds
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One Thing! - Part Three

Ron and Ed once again share entries from their One Thing journals, so this episode is a bit random, but contains nugget after nugget on curated wisdom for the reading and listening habits of the hosts. As you listen, please feel free to share your One Thing from the past day or week. Don't forget to take #asktsoe or @asktsoe.
10/6/202356 minutes, 20 seconds
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One Thing! - Part Three

Ron and Ed once again share entries from their One Thing journals, so this episode is a bit random, but contains nugget after nugget on curated wisdom for the reading and listening habits of the hosts. As you listen, please feel free to share your One Thing from the past day or week. Don't forget to take #asktsoe or @asktsoe.
10/6/202356 minutes, 20 seconds
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The Subscription Attorney: Interview with Mathew Kerbis

This week Ron and Ed welcome Mathew Kerbis, aka The Subscription Attorney to talk about, you guessed it, subscription-based lawyering. His firm, Subscription Attorney LLC was founded in 2022 and is a modern law firm offering legal advice starting at $19.99/month, to help provide affordable access to legal advice for small business owners, freelancers, and everyday people. As usual the conversation with be mind-bending.
9/29/20231 hour
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The Subscription Attorney: Interview with Mathew Kerbis

This week Ron and Ed welcome Mathew Kerbis, aka The Subscription Attorney to talk about, you guessed it, subscription-based lawyering. His firm, Subscription Attorney LLC was founded in 2022 and is a modern law firm offering legal advice starting at $19.99/month, to help provide affordable access to legal advice for small business owners, freelancers, and everyday people. As usual the conversation with be mind-bending.
9/29/202355 minutes, 5 seconds
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Disneyland on the Mountain: Kathryn Mayer and Greg Glasgow

Ed and Ron can’t wait to interview Kathryn Mayer and Greg Glasgow and discuss their brand new book, Disneyland on the Mountain, released September 13, 2023. If you are a Disney fan, you won’t want to miss this episode!
9/22/20231 hour
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Disneyland on the Mountain: Kathryn Mayer and Greg Glasgow

Ed and Ron can’t wait to interview Kathryn Mayer and Greg Glasgow and discuss their brand new book, Disneyland on the Mountain, released September 13, 2023. If you are a Disney fan, you won’t want to miss this episode!
9/22/202357 minutes, 6 seconds
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Simple Complexity: Interview with William Donaldson

This week Ron and Ed welcome William Donaldson, author of Simple_Complexity to the show. Every business leader knows a business is a system, yet very few have studied systems thinking or system dynamics. This is a critical oversight, one that Simple_Complexity remedies. Simple_Complexity reveals the fundamental system archetype at work in your enterprise and prescribes new and exciting ways to reinvigorate your management thinking.
9/15/202354 minutes, 24 seconds
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Simple Complexity: Interview with William Donaldson

This week Ron and Ed welcome William Donaldson, author of Simple_Complexity to the show. Every business leader knows a business is a system, yet very few have studied systems thinking or system dynamics. This is a critical oversight, one that Simple_Complexity remedies. Simple_Complexity reveals the fundamental system archetype at work in your enterprise and prescribes new and exciting ways to reinvigorate your management thinking.
9/15/202354 minutes, 24 seconds
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Booxkeeping: Interview with Max Emma

This week, Ron and Ed welcome accounting thought leader Max Emma, CEO and Chief Bookkeeping Officer of Booxkeeping Franchise. BooXkeeping is a nationwide provider of affordable outsourced bookkeeping services to small and medium-sized businesses. We will talk to Max about his business model and why outsource bookkeeping will continue to grow. Booxkeeping Franchise is a low-cost and easy-to-operate bookkeeping business solution for aspiring entrepreneurs. As the CEO of BooXkeeping Franchise, Inc., They find potential franchisees and offer them a turn-key opportunity to join the BooXkeeping family and benefit from our innovative accounting services, proven systems, and ongoing support. Their goal is to offer franchising opportunities in all 50 states by 2025 and to bring new life to one of the world's oldest professions.
9/8/20231 hour
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Booxkeeping: Interview with Max Emma

This week, Ron and Ed welcome accounting thought leader Max Emma, CEO and Chief Bookkeeping Officer of Booxkeeping Franchise. BooXkeeping is a nationwide provider of affordable outsourced bookkeeping services to small and medium-sized businesses. We will talk to Max about his business model and why outsource bookkeeping will continue to grow. Booxkeeping Franchise is a low-cost and easy-to-operate bookkeeping business solution for aspiring entrepreneurs. As the CEO of BooXkeeping Franchise, Inc., They find potential franchisees and offer them a turn-key opportunity to join the BooXkeeping family and benefit from our innovative accounting services, proven systems, and ongoing support. Their goal is to offer franchising opportunities in all 50 states by 2025 and to bring new life to one of the world's oldest professions.
9/8/202355 minutes, 51 seconds
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A Cautionary Tale about AI & Obviousity

This week Ron and Ed return to the work of literature for some inspiration. They will delve into the page of the Roald Dahl short story, The Great Automatic Grammatizor and Robert R. Updegraff's Obvious Adams: The Story of a Successful Businessman. Both are available on the website that rhymes with Shamazon if you want to read them ahead of the broadcast. Send your questions and comments to asktsoe@verasage.com or tag us on X @asktsoe.
9/1/202356 minutes, 12 seconds
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A Cautionary Tale about AI & Obviousity

This week Ron and Ed return to the work of literature for some inspiration. They will delve into the page of the Roald Dahl short story, The Great Automatic Grammatizor and Robert R. Updegraff's Obvious Adams: The Story of a Successful Businessman. Both are available on the website that rhymes with Shamazon if you want to read them ahead of the broadcast. Send your questions and comments to asktsoe@verasage.com or tag us on X @asktsoe.
9/1/202356 minutes, 12 seconds
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Interview with ChatGPeterD: an AI conversation with Peter Drucker

This week Ron and Ed literally explore the boundaries of AI by conducting an interview with an AI incarnation of Peter Drucker. Using ChatGPT and Speech Synthesis from ElevenLabs, Ron and Ed ask the questions and ChatGPeterD provides the answers. Topic range from knowledge workers, to annual appraisals, to AARs, to consulting in a hot tub.
8/25/202346 minutes, 49 seconds
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Interview with ChatGPeterD: an AI conversation with Peter Drucker

This week Ron and Ed literally explore the boundaries of AI by conducting an interview with an AI incarnation of Peter Drucker. Using ChatGPT and Speech Synthesis from ElevenLabs, Ron and Ed ask the questions and ChatGPeterD provides the answers. Topic range from knowledge workers, to annual appraisals, to AARs, to consulting in a hot tub.
8/25/202346 minutes, 49 seconds
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Interview with Seth David

Ron and Ed welcome Seth David from Nerd Enterprises, Inc to talk about his work with accounting professionals and customers. Seth's superpower is communicating complex financial concepts in easy-to-understand terms. Going beyond accounting, he delves into the intersection of business and technology, recently authoring a piece on why the internet browser experience is long overdue for an overhaul. If you have any questions that you would like us to ask Seth, please hit us up on X at @asktsoe.
8/18/202356 minutes, 40 seconds
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Interview with Seth David

Ron and Ed welcome Seth David from Nerd Enterprises, Inc to talk about his work with accounting professionals and customers. Seth's superpower is communicating complex financial concepts in easy-to-understand terms. Going beyond accounting, he delves into the intersection of business and technology, recently authoring a piece on why the internet browser experience is long overdue for an overhaul. If you have any questions that you would like us to ask Seth, please hit us up on X at @asktsoe.
8/18/202356 minutes, 40 seconds
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Business Models of the Future Knowledge Worker with Hector Garcia

Ron and Ed usually wait six months before having a previous Guest reappear on the show. This is one of the exceptions. Our conversation today focuses on a new conference that Hector and his team are developing, Business Models of the Future Knowledge Worker. Hector will share his thoughts and we will have a live brainstorming event around topic for conversation at the conference. Participate live by posting on X to @asktsoe.
8/11/202356 minutes, 29 seconds
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Business Models of the Future Knowledge Worker with Hector Garcia

Ron and Ed usually wait six months before having a previous Guest reappear on the show. This is one of the exceptions. Our conversation today focuses on a new conference that Hector and his team are developing, Business Models of the Future Knowledge Worker. Hector will share his thoughts and we will have a live brainstorming event around topic for conversation at the conference. Participate live by posting on X to @asktsoe.
8/11/202356 minutes, 29 seconds
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Mishmash

In keeping with our tradition of Bric-a-brac, Grab-bag, Potpurri, and Miscellany, Ron and Ed will present their thoughts on some articles and posts on varied topics that require more than just a cursory conversation, but not quite a full episode. You can join in by submitting your latest ideas and topics by sending us an email to asktsoe@verasage.com or on X - @asktsoe.
8/4/202356 minutes, 29 seconds
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Mishmash

In keeping with our tradition of Bric-a-brac, Grab-bag, Potpurri, and Miscellany, Ron and Ed will present their thoughts on some articles and posts on varied topics that require more than just a cursory conversation, but not quite a full episode. You can join in by submitting your latest ideas and topics by sending us an email to asktsoe@verasage.com or on X - @asktsoe.
8/4/202356 minutes, 29 seconds
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Interview with Bryan Caplan

Ron and Ed welcome Bryan Caplan, professor of economics at George Mason University. Bryan is a prolific author and speaker on wide range of economic and other fantastically nerdy topics from voting to role playing games. Bryan's substack, Bet on It, has addressed the following topic in the month of July alone: * Cars and convenience * An offer to illustrate a book of his using AI * Abusers giving vice a bad name * Non rival assets for the poor * Open borders on trial * The status of women Prepare to be impressed. If you have question or comment for Bryan, please email us at asktsoe@verasage.com or tag us on Twitter (soon to be X.com) using @asktsoe
7/28/202355 minutes, 48 seconds
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Interview with Bryan Caplan

Ron and Ed welcome Bryan Caplan, professor of economics at George Mason University. Bryan is a prolific author and speaker on wide range of economic and other fantastically nerdy topics from voting to role playing games. Bryan's substack, Bet on It, has addressed the following topic in the month of July alone: * Cars and convenience * An offer to illustrate a book of his using AI * Abusers giving vice a bad name * Non rival assets for the poor * Open borders on trial * The status of women Prepare to be impressed. If you have question or comment for Bryan, please email us at asktsoe@verasage.com or tag us on Twitter (soon to be X.com) using @asktsoe
7/28/202355 minutes, 48 seconds
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The Innoficiency Principle with Blair Enns

Blair Enns is the founder of Win Without Pitching, the sales training organization for creative professionals. He is the author of two books, The Win Without Pitching Manifesto and Pricing Creativity: A Guide to Profit Beyond the Billable Hour. He is the co-host, along with David C. Baker, of the podcast 2Bobs: Conversations on the Art of Creative Entrepreneurship. Best of all, he is the guest on this week’s show with Ron and Ed. A good portion of the show will be spend talking about The Innoficiency Principle. Blair laid out the thoughts behind this principle at this link and described it quite succinctly. From Blair: “The Innoficiency Principle states that innovation and efficiency are mutually opposable goals. In any reasonably functioning organization, one cannot be increased without decreasing the other.”
7/21/202354 minutes, 56 seconds
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The Innoficiency Principle with Blair Enns

Blair Enns is the founder of Win Without Pitching, the sales training organization for creative professionals. He is the author of two books, The Win Without Pitching Manifesto and Pricing Creativity: A Guide to Profit Beyond the Billable Hour. He is the co-host, along with David C. Baker, of the podcast 2Bobs: Conversations on the Art of Creative Entrepreneurship. Best of all, he is the guest on this week’s show with Ron and Ed. A good portion of the show will be spend talking about The Innoficiency Principle. Blair laid out the thoughts behind this principle at this link and described it quite succinctly. From Blair: “The Innoficiency Principle states that innovation and efficiency are mutually opposable goals. In any reasonably functioning organization, one cannot be increased without decreasing the other.”
7/21/202354 minutes, 56 seconds
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Systems Thinking Made Simpler

Join Ed and Ron as they discuss the book William Donaldson, PhD: Simple_Complexity: A Guide to Systems Thinking. Systems are both simple and complex, which contain amazing constructs that one often must marvel. Systems also have a mind and a rhythm of their own. The parts do not exist independent of the whole, and you can't understand the parts without understanding the whole, and the whole is greater than the sum of the parts. Your organization's culture is an emergent property of your system. If you want to change the culture, you have to change the system, which is comprised of three components: Elements; Interactions; and Purpose. Hat tip to Mark Gandy at CFO Bookshelf for interviewing the author of this excellent book.
7/14/202356 minutes, 10 seconds
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Systems Thinking Made Simpler

Join Ed and Ron as they discuss the book William Donaldson, PhD: Simple_Complexity: A Guide to Systems Thinking. Systems are both simple and complex, which contain amazing constructs that one often must marvel. Systems also have a mind and a rhythm of their own. The parts do not exist independent of the whole, and you can't understand the parts without understanding the whole, and the whole is greater than the sum of the parts. Your organization's culture is an emergent property of your system. If you want to change the culture, you have to change the system, which is comprised of three components: Elements; Interactions; and Purpose. Hat tip to Mark Gandy at CFO Bookshelf for interviewing the author of this excellent book.
7/14/202356 minutes, 10 seconds
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Third interview with Tim WIlliams

For the third time, Ron and Ed will welcome back Tim Williams, one of the foremost thinkers about professional firm strategy and positioning. Tim thinks deeply about these topic, but has the ability to simplify and communicate complex topics to us and his audiences worldwide. We will also ask him about his thinking with regard to generative AI and the potential impact on advertising and marketing. If you have a comment or question for Tim, please tag us at @asktsoe on Twitter or send an email to asktsoe@verasage.com.
7/7/202356 minutes, 43 seconds
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Third interview with Tim WIlliams

For the third time, Ron and Ed will welcome back Tim Williams, one of the foremost thinkers about professional firm strategy and positioning. Tim thinks deeply about these topic, but has the ability to simplify and communicate complex topics to us and his audiences worldwide. We will also ask him about his thinking with regard to generative AI and the potential impact on advertising and marketing. If you have a comment or question for Tim, please tag us at @asktsoe on Twitter or send an email to asktsoe@verasage.com.
7/7/202356 minutes, 43 seconds
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On Why AI Will Save the World by Marc Andreessen

In this episode Ron and Ed will dissect a recent blog post by Marc Andreessen entitled Why AI Will Save the World. It is a deep and thoughtful piece by someone who has done some very deep thinking. We will discuss the items upon which agree and those with which we quibble. The post can be found here - https://a16z.com/2023/06/06/ai-will-save-the-world/ - and we welcome any thoughts or questions you might want us to explore. Hit us up on Twitter @asktsoe.
6/30/202356 minutes, 21 seconds
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On Why AI Will Save the World by Marc Andreessen

In this episode Ron and Ed will dissect a recent blog post by Marc Andreessen entitled Why AI Will Save the World. It is a deep and thoughtful piece by someone who has done some very deep thinking. We will discuss the items upon which agree and those with which we quibble. The post can be found here - https://a16z.com/2023/06/06/ai-will-save-the-world/ - and we welcome any thoughts or questions you might want us to explore. Hit us up on Twitter @asktsoe.
6/30/202356 minutes, 21 seconds
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Second interview with Peter Block

Ron and Ed welcome back the Godfather of modern consulting Peter Block for his second appearance. This episode is dedicated to the possibility that human beings are better served when we confront our freedom (the title of Peter's new book). Doing so, is difficult, challenging, and not for everyone. If you want to begin the process of confronting your own freedom, you are invited to participate in this episode. Safe return doubtful!
6/23/202356 minutes, 32 seconds
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Second interview with Peter Block

Ron and Ed welcome back the Godfather of modern consulting Peter Block for his second appearance. This episode is dedicated to the possibility that human beings are better served when we confront our freedom (the title of Peter's new book). Doing so, is difficult, challenging, and not for everyone. If you want to begin the process of confronting your own freedom, you are invited to participate in this episode. Safe return doubtful!
6/23/202356 minutes, 32 seconds
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The ESG Illusion

Another deep dive into the perils of ESG. This is based on Vivek Ramaswamy's latest book, Capitalist Punishment: How Wall Street Is Using Your Money to Create a Country You Didn't Vote For. Ed and Ron will provide the main points from this critical look at ESG. If you've wondered how FTX can achieve a higher score on its G (Governance) than did Exxon-Mobil, you won't want to miss this show.
6/16/202356 minutes, 56 seconds
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The ESG Illusion

Another deep dive into the perils of ESG. This is based on Vivek Ramaswamy's latest book, Capitalist Punishment: How Wall Street Is Using Your Money to Create a Country You Didn't Vote For. Ed and Ron will provide the main points from this critical look at ESG. If you've wondered how FTX can achieve a higher score on its G (Governance) than did Exxon-Mobil, you won't want to miss this show.
6/16/202356 minutes, 56 seconds
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Interview with Robin Hanson

Joining Ed and Ron this week is Robin D. Hanson of associate professor of economics at George Mason University. Robin is the author of two fascinating books, The Age of Em and The Elephant in the Brain. He has worked with the Foresight Institute and DARPA, but perhaps his colleague at George Mason Bryan Caplan put it best: When the typical economist tells me about his latest research, my standard reaction is 'Eh, maybe.' Then I forget about it. When Robin Hanson tells me about his latest research, my standard reaction is 'No way! Impossible!' Then I think about it for years.
6/9/202356 minutes, 20 seconds
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Interview with Robin Hanson

Joining Ed and Ron this week is Robin D. Hanson of associate professor of economics at George Mason University. Robin is the author of two fascinating books, The Age of Em and The Elephant in the Brain. He has worked with the Foresight Institute and DARPA, but perhaps his colleague at George Mason Bryan Caplan put it best: When the typical economist tells me about his latest research, my standard reaction is 'Eh, maybe.' Then I forget about it. When Robin Hanson tells me about his latest research, my standard reaction is 'No way! Impossible!' Then I think about it for years.
6/9/202356 minutes, 20 seconds
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Life After Capitalism: George Gilder

Ed and Ron are excited for their interview with George Gilder, author of the brand new book, Life After Capitalism: The Meaning of Wealth, the Future of the Economy, and the Time Theory of Money, published May 30, 2023. This is George’s fourth appearance on The Soul of Enterprise. He is Ron’s 42-year mentor, since his publication of Wealth & Poverty in 1981, which changed Ron’s life forever after. His latest book is a groundbreaking new theory of economics that, at last, explains capitalism as a knowledge-based system, not one revolving around incentives, greed, or materialism. It is truly groundbreaking, and you will want to hear what George has to say about how it will change our way of understanding economics, wealth, growth, technology, our standard of living, and the future of human flourishing.
6/2/202356 minutes, 6 seconds
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Life After Capitalism: George Gilder

Ed and Ron are excited for their interview with George Gilder, author of the brand new book, Life After Capitalism: The Meaning of Wealth, the Future of the Economy, and the Time Theory of Money, published May 30, 2023. This is George’s fourth appearance on The Soul of Enterprise. He is Ron’s 42-year mentor, since his publication of Wealth & Poverty in 1981, which changed Ron’s life forever after. His latest book is a groundbreaking new theory of economics that, at last, explains capitalism as a knowledge-based system, not one revolving around incentives, greed, or materialism. It is truly groundbreaking, and you will want to hear what George has to say about how it will change our way of understanding economics, wealth, growth, technology, our standard of living, and the future of human flourishing.
6/2/202356 minutes, 6 seconds
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Grab Bag Galore

We announced at the end of last week that we planned to talk about Peter Block's new book Confronting Our Freedom, however, this week we learned that Peter has agreed to join us in about a month. YES! Because of this good news we are pivoting to a topical show. There are a few newsworthy items, including a show review that we want to share with you. Of course, if you have any questions or topics you would like us to address, please send them to asktsoe@verasage.com or hit us up on Twitter - @asktsoe.
5/26/202356 minutes, 35 seconds
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Grab Bag Galore

We announced at the end of last week that we planned to talk about Peter Block's new book Confronting Our Freedom, however, this week we learned that Peter has agreed to join us in about a month. YES! Because of this good news we are pivoting to a topical show. There are a few newsworthy items, including a show review that we want to share with you. Of course, if you have any questions or topics you would like us to address, please send them to asktsoe@verasage.com or hit us up on Twitter - @asktsoe.
5/26/202356 minutes, 35 seconds
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Second interview with Dan Mitchell

Ron and Ed last spoke to Dan Mitchell in May of 2020 when Covid was in full swing. We will get an update on the results of the C-19 spending policies and bring the conversation to current tax policies and proposals. Dan opines on his blog International Liberty at https://danieljmitchell.wordpress.com/author/danieljmitchell/ on a far range of subjects. This promises to be a fascinating conversation.
5/19/202355 minutes, 8 seconds
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Second interview with Dan Mitchell

Ron and Ed last spoke to Dan Mitchell in May of 2020 when Covid was in full swing. We will get an update on the results of the C-19 spending policies and bring the conversation to current tax policies and proposals. Dan opines on his blog International Liberty at https://danieljmitchell.wordpress.com/author/danieljmitchell/ on a far range of subjects. This promises to be a fascinating conversation.
5/19/202355 minutes, 8 seconds
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Interview with Ian Vasquez

Ron and Ed welcome Cato Institute's vice president for international studies and director of its Center for Global Liberty and Prosperity, Ian Vasquez. Among other topic they will discuss the latest Human Freedom Index, of which Ian is a co-author. For those of you unfamiliar the Human Freedom Index presents the state of human freedom in the world based on a broad measure that encompasses personal, civil, and economic freedom. Human freedom is a social concept that recognizes the dignity of individuals and is defined here as negative liberty or the absence of coercive constraint. Because freedom is inherently valuable and plays a role in human progress, it is worth measuring carefully. The Human Freedom Index is a resource that can help to more objectively observe relationships between freedom and other social and economic phenomena, as well as the ways in which the various dimensions of freedom interact with one another.
5/12/202355 minutes, 58 seconds
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Interview with Ian Vasquez

Ron and Ed welcome Cato Institute's vice president for international studies and director of its Center for Global Liberty and Prosperity, Ian Vasquez. Among other topic they will discuss the latest Human Freedom Index, of which Ian is a co-author. For those of you unfamiliar the Human Freedom Index presents the state of human freedom in the world based on a broad measure that encompasses personal, civil, and economic freedom. Human freedom is a social concept that recognizes the dignity of individuals and is defined here as negative liberty or the absence of coercive constraint. Because freedom is inherently valuable and plays a role in human progress, it is worth measuring carefully. The Human Freedom Index is a resource that can help to more objectively observe relationships between freedom and other social and economic phenomena, as well as the ways in which the various dimensions of freedom interact with one another.
5/12/202355 minutes, 58 seconds
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Fifth interview with Joe Woodard

Ron and Ed welcome back Joe Woodard, CEO of Woodard and host of the Scaling New Heights Conference at which Ron and Ed will be delivering keynotes and sessions. We'll chat about the conference and likely foray into AI and other issues facing the accounting profession. If you have a question for Joe, please Tweet us - @asktsoe.
5/5/202356 minutes, 10 seconds
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Fifth interview with Joe Woodard

Ron and Ed welcome back Joe Woodard, CEO of Woodard and host of the Scaling New Heights Conference at which Ron and Ed will be delivering keynotes and sessions. We'll chat about the conference and likely foray into AI and other issues facing the accounting profession. If you have a question for Joe, please Tweet us - @asktsoe.
5/5/202356 minutes, 10 seconds
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Fourth interview with Doug Sleeter

Doug Sleeter was a well-known entrepreneur and thought leader in the accounting industry. He was the founder and former CEO of The Sleeter Group, a company that provided training, consulting, and research services to accounting professionals. Sadly, Doug Sleeter passed away in November 2019. - ChatGPT 3.5, March 2023 Yup, ChatGPT says Doug Is Dead. The good news, he is very much alive and has a bone to pick with ChatGPT. This one is personal.
4/28/202355 minutes, 16 seconds
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Fourth interview with Doug Sleeter

Doug Sleeter was a well-known entrepreneur and thought leader in the accounting industry. He was the founder and former CEO of The Sleeter Group, a company that provided training, consulting, and research services to accounting professionals. Sadly, Doug Sleeter passed away in November 2019. - ChatGPT 3.5, March 2023 Yup, ChatGPT says Doug Is Dead. The good news, he is very much alive and has a bone to pick with ChatGPT. This one is personal.
4/28/202355 minutes, 16 seconds
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Second interview with Joe Pine

We first spoke with Joe Pine way back in March of 2015 primarily about his books, The Experience Economy and Infinite Possibility. Our key takeaway from Joe's work is his Economic Value Progression graph which asserts that transformations are the highest level (at least in this world). This insight has become even more important as organizations move to subscription based models. We are looking forward to getting Joe's take and ask him about his recent piece in the Harvard Business Review - The New You Business.
4/21/202356 minutes, 34 seconds
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Second interview with Joe Pine

We first spoke with Joe Pine way back in March of 2015 primarily about his books, The Experience Economy and Infinite Possibility. Our key takeaway from Joe's work is his Economic Value Progression graph which asserts that transformations are the highest level (at least in this world). This insight has become even more important as organizations move to subscription based models. We are looking forward to getting Joe's take and ask him about his recent piece in the Harvard Business Review - The New You Business.
4/21/202356 minutes, 34 seconds
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Tribute to Dr. Reginald Lee, R.I.P.

It is with heavy hearts that Ed and Ron share the news of Dr. Reginald Lee's passing on March 8, 2023. He was a dear friend, a mentor, a teacher, and a maverick who was fearless in challenging the conventional wisdom of cost accounting. We were privileged to know him and be able to spend time with him. We will also keep his teaching and his legacy alive. Join us to celebrate the life and work of this dear friend, who leaves behind the imperishable crown of a good name. Read more tributes to Reginald at: https://www.hodappfuneralhome.com/obituaries/reginald-lee
4/14/202355 minutes, 24 seconds
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Tribute to Dr. Reginald Lee, R.I.P.

It is with heavy hearts that Ed and Ron share the news of Dr. Reginald Lee's passing on March 8, 2023. He was a dear friend, a mentor, a teacher, and a maverick who was fearless in challenging the conventional wisdom of cost accounting. We were privileged to know him and be able to spend time with him. We will also keep his teaching and his legacy alive. Join us to celebrate the life and work of this dear friend, who leaves behind the imperishable crown of a good name. Read more tributes to Reginald at: https://www.hodappfuneralhome.com/obituaries/reginald-lee
4/14/202355 minutes, 24 seconds
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Second interview with Timothy Chou

Back in October of 2016, Ron and Ed interviewed Professor Timothy Chou of Stanford about his books Cloud: Seven clear business models and Precision: Principles, Practices and Solutions for the Internet of Things. This time around we are pleased to get an update on his work and talk a bit more about AI and the recent explosion of interest around ChatGPT.
4/7/202356 minutes, 11 seconds
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Second interview with Timothy Chou

Back in October of 2016, Ron and Ed interviewed Professor Timothy Chou of Stanford about his books Cloud: Seven clear business models and Precision: Principles, Practices and Solutions for the Internet of Things. This time around we are pleased to get an update on his work and talk a bit more about AI and the recent explosion of interest around ChatGPT.
4/7/202356 minutes, 11 seconds
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Interview with Hector Garcia

Ron and Ed welcome Hector Garcia to the show. We will talk about the business model for professionals and all things technology including AI. Hector is a long-time listener and has put many of the idea we talk about into practice at his organization Quick Bookkeeping of Miami LLC, a family owned practice that has been helping small business with their tax and accounting needs for over 13 years in Doral and all over the world. His YouTube channel has over 222,000 subscribers.
3/31/202355 minutes, 54 seconds
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Interview with Hector Garcia

Ron and Ed welcome Hector Garcia to the show. We will talk about the business model for professionals and all things technology including AI. Hector is a long-time listener and has put many of the idea we talk about into practice at his organization Quick Bookkeeping of Miami LLC, a family owned practice that has been helping small business with their tax and accounting needs for over 13 years in Doral and all over the world. His YouTube channel has over 222,000 subscribers.
3/31/202355 minutes, 54 seconds
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Interview with Stephan Kinsella - Abolishing IP

Ron and Ed welcome patent attorney and advocate for abolishing intellectual property, Stehan Kinsella to the show. We will explore what is (and is not) intellectual property and then have a conversation about why Stephan thinks these forms of property should not exist and why the world would be better if they did not. If you have any questions that you would like Ed and Ron to ask Stephan, please shoot us an email at asktsoe@verasage.com or hit us up on Twitter at @asktsoe.
3/24/202356 minutes, 39 seconds
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Interview with Stephan Kinsella - Abolishing IP

Ron and Ed welcome patent attorney and advocate for abolishing intellectual property, Stehan Kinsella to the show. We will explore what is (and is not) intellectual property and then have a conversation about why Stephan thinks these forms of property should not exist and why the world would be better if they did not. If you have any questions that you would like Ed and Ron to ask Stephan, please shoot us an email at asktsoe@verasage.com or hit us up on Twitter at @asktsoe.
3/24/202356 minutes, 39 seconds
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Interview with Mark P. Mills

In his book, The Cloud Revolution, Mark P. MIlls explains how the conventional wisdom on how technology will change the future is wrong and lays out a radically different and optimistic vision for what’s really coming. According to Mark, a convergence of technologies will instead drive an economic boom over the coming decade, one that historians will characterize as the “Roaring 2020s.” It will come not from any single big invention, but from the confluence of radical advances in three primary technology domains: microprocessors, materials, and machines.
3/17/202356 minutes, 23 seconds
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Interview with Mark P. Mills

In his book, The Cloud Revolution, Mark P. MIlls explains how the conventional wisdom on how technology will change the future is wrong and lays out a radically different and optimistic vision for what’s really coming. According to Mark, a convergence of technologies will instead drive an economic boom over the coming decade, one that historians will characterize as the “Roaring 2020s.” It will come not from any single big invention, but from the confluence of radical advances in three primary technology domains: microprocessors, materials, and machines.
3/17/202356 minutes, 23 seconds
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LIVE from the 2023 Meeting of the Minds

Ron and Ed once again take the show on the road. For the third time, they are honored to appear at the Meeting of the Minds. Aside from taking questions from the attendees, they will have a conversation about an Harvard Business Review article from Joe Pine et al entitled, The “New You” Business. - https://hbr.org/2022/01/the-new-you-business
3/10/202353 minutes, 29 seconds
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LIVE from the 2023 Meeting of the Minds

Ron and Ed once again take the show on the road. For the third time, they are honored to appear at the Meeting of the Minds. Aside from taking questions from the attendees, they will have a conversation about an Harvard Business Review article from Joe Pine et al entitled, The “New You” Business. - https://hbr.org/2022/01/the-new-you-business
3/10/202353 minutes, 29 seconds
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One Thing! Part Two!

Inspired by A. J. Jacobs when he appeared on Russ Robert's great podcast EconTalk (and Curly from City Slickers), Ron and Ed have each been keeping a One Thing journal for the last few years. They first shared from this journal back in October 2021, but the time has come to share some more of their best One Things. If you tweet your one things, be sure to include #asktsoe and #OneThing.
3/3/202355 minutes, 54 seconds
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One Thing! Part Two!

Inspired by A. J. Jacobs when he appeared on Russ Robert's great podcast EconTalk (and Curly from City Slickers), Ron and Ed have each been keeping a One Thing journal for the last few years. They first shared from this journal back in October 2021, but the time has come to share some more of their best One Things. If you tweet your one things, be sure to include #asktsoe and #OneThing.
3/3/202355 minutes, 54 seconds
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The Muppets in Moscow with Natasha Lance Rogoff

Ed and Ron are honored to welcome Natasha Lance Rogoff to The Soul of Enterprise. After the collapse of the Soviet Union in the early 1990s, the timing appeared perfect to bring Sesame Street to millions of children living in the former Soviet Union. With the Muppets envisioned as ideal ambassadors of Western idealistic values, no one anticipated just how challenging and dangerous this would prove to be. In Muppets in Moscow, Natasha Lance Rogoff brings the story to life. Lance Rogoff, a young American television producer fluent in Russian, was chosen to lead a crew of hundreds of American and Russian artists, producers, educators, writers, and puppeteers to create the Russian adaptation. During the production, against the backdrop of bombings and the assassination of her Russian broadcast partners, Lance Rogoff and the team remained determined to bring laughter, learning, and a new way of seeing the world to children in Russia. In her book, she illuminates how cultural clashes colored nearly every aspect of the production, from the show’s educational framework to scriptwriting to the new Russian Muppets themselves, often pitting Sesame Street’s Western values against nearly four centuries of Russian thought. In spite of the challenges, the show would go on to become a major hit, airing for over a decade. Muppets in Moscow explores post-Soviet societal tensions that continue to thwart the Russian people’s efforts to create a better future for their country. More than just a story of a children’s show, it provides a valuable perspective of Russia’s people, their culture, and their complicated relationship with the West that remains more relevant than ever today.
2/24/202355 minutes, 9 seconds
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The Muppets in Moscow with Natasha Lance Rogoff

Ed and Ron are honored to welcome Natasha Lance Rogoff to The Soul of Enterprise. After the collapse of the Soviet Union in the early 1990s, the timing appeared perfect to bring Sesame Street to millions of children living in the former Soviet Union. With the Muppets envisioned as ideal ambassadors of Western idealistic values, no one anticipated just how challenging and dangerous this would prove to be. In Muppets in Moscow, Natasha Lance Rogoff brings the story to life. Lance Rogoff, a young American television producer fluent in Russian, was chosen to lead a crew of hundreds of American and Russian artists, producers, educators, writers, and puppeteers to create the Russian adaptation. During the production, against the backdrop of bombings and the assassination of her Russian broadcast partners, Lance Rogoff and the team remained determined to bring laughter, learning, and a new way of seeing the world to children in Russia. In her book, she illuminates how cultural clashes colored nearly every aspect of the production, from the show’s educational framework to scriptwriting to the new Russian Muppets themselves, often pitting Sesame Street’s Western values against nearly four centuries of Russian thought. In spite of the challenges, the show would go on to become a major hit, airing for over a decade. Muppets in Moscow explores post-Soviet societal tensions that continue to thwart the Russian people’s efforts to create a better future for their country. More than just a story of a children’s show, it provides a valuable perspective of Russia’s people, their culture, and their complicated relationship with the West that remains more relevant than ever today.
2/24/202355 minutes, 9 seconds
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The Essentials of Strategy

Rock climbers call certain boulders “problems” and the toughest part “the crux.” Richard Rumelt, in his new book The Crux: How Leaders Become Strategists, uses this term to describe a three-part strategic skill: 1) judgment about what is important and what’s secondary; 2) judgment about the difficulties of dealing with these issues; and 3) being able to focus. Join Ed and Ron as they discuss the essentials of strategy.
2/17/202356 minutes, 23 seconds
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The Essentials of Strategy

Rock climbers call certain boulders “problems” and the toughest part “the crux.” Richard Rumelt, in his new book The Crux: How Leaders Become Strategists, uses this term to describe a three-part strategic skill: 1) judgment about what is important and what’s secondary; 2) judgment about the difficulties of dealing with these issues; and 3) being able to focus. Join Ed and Ron as they discuss the essentials of strategy.
2/17/202356 minutes, 23 seconds
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Interview with David Alfery, MD, Author of Saving Grace

Ed and Ron are honored to have Dr. David D. Alfery on the show. He is the author of Saving Grace: What Patients Teach Their Doctors about Life, Death, and the Balance in Between. We loved this book, because it will resonate with any professional. From the Introduction: “Many individuals, of course, have professions in which they are privileged to interact with others and to profoundly affect their lives. I was fortunate to be one of them. For all good doctors, the kind you want looking after you, there is a transition where you go from thinking that the patient is there for you, to realizing that you are there for the patient. When you understand that it is an honor to be trusted with another person’s life, medicine becomes your profession rather than your job, and someone you take care of becomes a unique individual with needs rather than a patient with a number. Only then can you fully embrace the shared humanity that binds physicians to their patients.” And from the press release on the book: From the OR to the ICU, cardiac anesthesiologist Dr. David Alfery brings you into a hidden world of medicine. You will witness the exhilaration a physician feels when a life is miraculously saved, the terror when a life is on the line, the shock of an unexpected demise, the grace patients evidence when facing the end of life, the anguish one suffers when a family member is perilously close to dying, and much more. A book that shows what really goes on in acute care medical settings, Saving Grace will help you view your doctor—and your life—in a new light. Please join us for what will no doubt be a very moving and profound discussion.
2/10/202356 minutes, 4 seconds
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Interview with David Alfery, MD, Author of Saving Grace

Ed and Ron are honored to have Dr. David D. Alfery on the show. He is the author of Saving Grace: What Patients Teach Their Doctors about Life, Death, and the Balance in Between. We loved this book, because it will resonate with any professional. From the Introduction: “Many individuals, of course, have professions in which they are privileged to interact with others and to profoundly affect their lives. I was fortunate to be one of them. For all good doctors, the kind you want looking after you, there is a transition where you go from thinking that the patient is there for you, to realizing that you are there for the patient. When you understand that it is an honor to be trusted with another person’s life, medicine becomes your profession rather than your job, and someone you take care of becomes a unique individual with needs rather than a patient with a number. Only then can you fully embrace the shared humanity that binds physicians to their patients.” And from the press release on the book: From the OR to the ICU, cardiac anesthesiologist Dr. David Alfery brings you into a hidden world of medicine. You will witness the exhilaration a physician feels when a life is miraculously saved, the terror when a life is on the line, the shock of an unexpected demise, the grace patients evidence when facing the end of life, the anguish one suffers when a family member is perilously close to dying, and much more. A book that shows what really goes on in acute care medical settings, Saving Grace will help you view your doctor—and your life—in a new light. Please join us for what will no doubt be a very moving and profound discussion.
2/10/202356 minutes, 4 seconds
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Second interview with Dr. Kimberlee Josephson

Ron and Ed are overjoyed to bring back to The Soul of Enterprise Dr. Kimberlee Josephson, associate professor of business at Lebanon Valley College, to talk about some of her more recent work on reputation vs regulation, why work won't love you back, and an update on her thoughts about the ESG movement. If you have questions, please feel free to send them in to asktsoe@verasage.com.
2/3/202355 minutes, 15 seconds
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Second interview with Dr. Kimberlee Josephson

Ron and Ed are overjoyed to bring back to The Soul of Enterprise Dr. Kimberlee Josephson, associate professor of business at Lebanon Valley College, to talk about some of her more recent work on reputation vs regulation, why work won't love you back, and an update on her thoughts about the ESG movement. If you have questions, please feel free to send them in to asktsoe@verasage.com.
2/3/202355 minutes, 15 seconds
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Interview with Dr. Jay Baruch, The Tornado of Life

Ed and Ron are honored to host Dr. Jay Baruch, author of Tornado of Life: A Doctor’s Journey through Constraints and Creativity in the ER. When a patient comes into the hospital with cardiac arrest or a compound fracture, doctors know what to do. The problem is evident, and the solution is practically algorithmic. Dr. Baruch contends that the biggest challenge and the biggest part of an ER doctor’s work is often caring for people who come in with not just problems with their body, but also social issues, emotional issues, and substance use issues—and oftentimes all of them at once. In Tornado of Life, we come to see that the toughest part of an emergency physician’s work isn’t the high-wattage drama, the mayhem and the blood, that is portrayed on television, but rather the actual getting to the heart of the patient’s story—and figuring out how to address it. Because they’re real, these stories often end without closure or solutions. Sometimes underlying causes aren’t found. Sometimes serious problems are missed. Some patients leave against doctor’s orders. Some are simply discharged into the night. A profoundly human book, Tornado of Life is poised to change the way we view doctors, illness, and the “emotional and moral contact sport” that is emergency medicine. Join us for what will be a profoundly human discussion.
1/27/202356 minutes
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Interview with Dr. Jay Baruch, The Tornado of Life

Ed and Ron are honored to host Dr. Jay Baruch, author of Tornado of Life: A Doctor’s Journey through Constraints and Creativity in the ER. When a patient comes into the hospital with cardiac arrest or a compound fracture, doctors know what to do. The problem is evident, and the solution is practically algorithmic. Dr. Baruch contends that the biggest challenge and the biggest part of an ER doctor’s work is often caring for people who come in with not just problems with their body, but also social issues, emotional issues, and substance use issues—and oftentimes all of them at once. In Tornado of Life, we come to see that the toughest part of an emergency physician’s work isn’t the high-wattage drama, the mayhem and the blood, that is portrayed on television, but rather the actual getting to the heart of the patient’s story—and figuring out how to address it. Because they’re real, these stories often end without closure or solutions. Sometimes underlying causes aren’t found. Sometimes serious problems are missed. Some patients leave against doctor’s orders. Some are simply discharged into the night. A profoundly human book, Tornado of Life is poised to change the way we view doctors, illness, and the “emotional and moral contact sport” that is emergency medicine. Join us for what will be a profoundly human discussion.
1/27/202356 minutes
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Interview with Chris Vanover

Chris Vanover is a founder of AuditClub, a group of former audit partners with a unique and valuable mix of Big 4, regional, and local firm experience. AuditClub provides flexible access to a seasoned team of Chief Auditors and specialists who bring more than 100 years of combined professional experience to their CPA Firm members, helping each of them succeed through better focus, better quality, and better results. They have a unique set of elements in their subscription pricing model.
1/20/202356 minutes, 16 seconds
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Interview with Chris Vanover

Chris Vanover is a founder of AuditClub, a group of former audit partners with a unique and valuable mix of Big 4, regional, and local firm experience. AuditClub provides flexible access to a seasoned team of Chief Auditors and specialists who bring more than 100 years of combined professional experience to their CPA Firm members, helping each of them succeed through better focus, better quality, and better results. They have a unique set of elements in their subscription pricing model.
1/20/202356 minutes, 16 seconds
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Best books of 2022

An annual favorite going back to 2015, Ron and Ed talked about the best books they read each year. Sometimes there is overlap, other times none. (I suspect overlap this year!) Let’s start with a quote: “One must always be careful of books, said Tessa, and what is inside them, for words have the power to change us.” ? Cassandra Clare, Clockwork Angel
1/13/202357 minutes, 14 seconds
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Best books of 2022

An annual favorite going back to 2015, Ron and Ed talked about the best books they read each year. Sometimes there is overlap, other times none. (I suspect overlap this year!) Let’s start with a quote: “One must always be careful of books, said Tessa, and what is inside them, for words have the power to change us.” ? Cassandra Clare, Clockwork Angel
1/13/202357 minutes, 14 seconds
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2022 - The Year in Review

One of two recap shows we do each year (the other will be next week's Best Books of 2022), Ron and Ed will take a look back at trends (business and otherwise), highlights, and lowlights from the year just past. We will review our favorite shows as well as the fan favorites and pay homage (or disparage when appropriate) those who crossed to the other side of the river in 2022.
1/6/202356 minutes, 14 seconds
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2022 - The Year in Review

One of two recap shows we do each year (the other will be next week's Best Books of 2022), Ron and Ed will take a look back at trends (business and otherwise), highlights, and lowlights from the year just past. We will review our favorite shows as well as the fan favorites and pay homage (or disparage when appropriate) those who crossed to the other side of the river in 2022.
1/6/202356 minutes, 14 seconds
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Encore: Fifth interview with Father Robert Sirico

Ron and Ed were thrilled to have one of their favorite guests back for a fifth time on the show, Fr. Robert Sirico of The Acton Institute. He along with Rabbi Lapin inspired the name of our show. This time we will discuss his new book The Economics of the Parables.
12/30/202256 minutes, 29 seconds
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Encore: Fifth interview with Father Robert Sirico

Ron and Ed were thrilled to have one of their favorite guests back for a fifth time on the show, Fr. Robert Sirico of The Acton Institute. He along with Rabbi Lapin inspired the name of our show. This time we will discuss his new book The Economics of the Parables.
12/30/202256 minutes, 29 seconds
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Encore: Auditing Santa Claus

It is December 24th, the busiest day for the North Pole and wouldn't you know it but a worldwide taxing authority has decided that today is the day to conduct Santa's Audit. For Peter Jackson's Get Back! We snuck our TSOE microphones in on the conversation between the auditor and Santa's head accounting elf. What you are about to hear is the edited audio. The full audio can be heard by subscribers on our Patreon channel at http://patreon.com/tsoe Merry Christmas!
12/23/202256 minutes, 7 seconds
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Encore: Auditing Santa Claus

It is December 24th, the busiest day for the North Pole and wouldn't you know it but a worldwide taxing authority has decided that today is the day to conduct Santa's Audit. For Peter Jackson's Get Back! We snuck our TSOE microphones in on the conversation between the auditor and Santa's head accounting elf. What you are about to hear is the edited audio. The full audio can be heard by subscribers on our Patreon channel at http://patreon.com/tsoe Merry Christmas!
12/23/202256 minutes, 7 seconds
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CPA Comedian Greg Kyte

Ed and Ron are supposed to discuss the controversies surrounding behavioral economics—including some of Dan Ariely’s research—and we probably will. But with Greg, you never know where the conversation will go. What you do know, is it will be entertaining, hilarious, and possibly even educational. Don’t miss this episode with one of the funniest CPA/MBA comedians out there, and Ron’s hero, Greg Kyte.
12/16/202256 minutes, 48 seconds
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CPA Comedian Greg Kyte

Ed and Ron are supposed to discuss the controversies surrounding behavioral economics—including some of Dan Ariely’s research—and we probably will. But with Greg, you never know where the conversation will go. What you do know, is it will be entertaining, hilarious, and possibly even educational. Don’t miss this episode with one of the funniest CPA/MBA comedians out there, and Ron’s hero, Greg Kyte.
12/16/202256 minutes, 48 seconds
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LIVE from the ITA 2022 Fall Collaborative

Ron and Ed always enjoy taking the show on the road and on this weeks episode we will have some of that live energy from the crowd in Austin Texas. They will talk subscription, of course… as well as other ideas relating to technology consulting. As usual, it promises to be the fastest hour of the week.
12/9/202257 minutes, 57 seconds
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LIVE from the ITA 2022 Fall Collaborative

Ron and Ed always enjoy taking the show on the road and on this weeks episode we will have some of that live energy from the crowd in Austin Texas. They will talk subscription, of course… as well as other ideas relating to technology consulting. As usual, it promises to be the fastest hour of the week.
12/9/202257 minutes, 57 seconds
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Interview with Gale Pooley: Superabundance

Ron and Ed are honored to welcome Gale L. Pooley to The Soul of the Enterprise to discuss his 2022 book, co-authored with Marian L. Tupy, Superabundance: The Story of Population Growth, Innovation, and Human Flourishing on an Infinitely Bountiful Planet. We interviewed Marian Tupy on the book back on September 23, 2022 (Episode #409). This is a groundbreaking book, a new way to measure standards of living, economic dynamism, innovation, growth, and resource abundance. It's certainly in our Top 5 books for 2022. You don't want to miss this discussion.
12/2/202255 minutes, 37 seconds
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Interview with Gale Pooley: Superabundance

Ron and Ed are honored to welcome Gale L. Pooley to The Soul of the Enterprise to discuss his 2022 book, co-authored with Marian L. Tupy, Superabundance: The Story of Population Growth, Innovation, and Human Flourishing on an Infinitely Bountiful Planet. We interviewed Marian Tupy on the book back on September 23, 2022 (Episode #409). This is a groundbreaking book, a new way to measure standards of living, economic dynamism, innovation, growth, and resource abundance. It's certainly in our Top 5 books for 2022. You don't want to miss this discussion.
12/2/202255 minutes, 37 seconds
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Encore: Scroogenomics: Why You Shouldn't Buy Presents for the Holidays

On Black Friday, the biggest Holiday shopping day of the year, Ed and I thought it would be fun to review the book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays, by Joel Waldfogel, published in 2009. Waldfogel estimates that giving gifts nobody wants is a deadweight loss to the economy to the tune of approximately $12 Billion, mostly on credit cards. Money we don’t have to buy things people don’t want. As he writes, when you say to your mother-in-law, “A cribbage board. You shouldn’t have.” Indeed, she shouldn’t have, according to the author. As you prepare to go out and contribute to the expected $77.5B in the Holiday shopping spree, have a listen to a cautionary tale about the pitfalls of giving gifts.
11/25/20222 hours, 36 minutes, 10 seconds
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Encore: Scroogenomics: Why You Shouldn't Buy Presents for the Holidays

On Black Friday, the biggest Holiday shopping day of the year, Ed and I thought it would be fun to review the book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays, by Joel Waldfogel, published in 2009. Waldfogel estimates that giving gifts nobody wants is a deadweight loss to the economy to the tune of approximately $12 Billion, mostly on credit cards. Money we don’t have to buy things people don’t want. As he writes, when you say to your mother-in-law, “A cribbage board. You shouldn’t have.” Indeed, she shouldn’t have, according to the author. As you prepare to go out and contribute to the expected $77.5B in the Holiday shopping spree, have a listen to a cautionary tale about the pitfalls of giving gifts.
11/25/20222 hours, 36 minutes, 10 seconds
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Interview with Tony Gill

Waaay back in Episode 22, Ron and Ed detailed the ideas behind Joel Waldfogel's book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays. Waldfogel makes the case that the deadweight loss to the economy from gift giving, in 2007, totaled $12 billion, out of approximately $66.5 Billion spent (about 12%) and that we should all give cash rather than presents. In this episode, we will speak with Professor Tony Gill about his ideas around Rethinking Scroogencomics and some of his other writings.
11/18/202255 minutes, 31 seconds
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Interview with Tony Gill

Waaay back in Episode 22, Ron and Ed detailed the ideas behind Joel Waldfogel's book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays. Waldfogel makes the case that the deadweight loss to the economy from gift giving, in 2007, totaled $12 billion, out of approximately $66.5 Billion spent (about 12%) and that we should all give cash rather than presents. In this episode, we will speak with Professor Tony Gill about his ideas around Rethinking Scroogencomics and some of his other writings.
11/18/202255 minutes, 31 seconds
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Interview with Tony Gill

Waaay back in Episode 22, Ron and Ed detailed the ideas behind Joel Waldfogel's book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays. Waldfogel makes the case that the deadweight loss to the economy from gift giving, in 2007, totaled $12 billion, out of approximately $66.5 Billion spent (about 12%) and that we should all give cash rather than presents. In this episode, we will speak with Professor Tony Gill about his ideas around Rethinking Scroogencomics and some of his other writings.
11/18/202255 minutes, 31 seconds
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Interview with James Geraghty

Ron and Ed welcome to the show James Geraghty. As a biotechnology executive, Jim has been a passionate participant in the orphan drug revolution since its inception. We will talk about his book, Inside the Orphan Drug Revolution, The Promise of Patient-Centered Biotechnology, which is in part a history, with eye-witness accounts of advances as they occurred and portraits of the pioneering scientists and physicians, tireless activists, and visionary business leaders who made the revolution happen. And it tells deeply personal stories of patients and parents willing to risk new, untried therapies.
11/11/202255 minutes, 49 seconds
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Interview with James Geraghty

Ron and Ed welcome to the show James Geraghty. As a biotechnology executive, Jim has been a passionate participant in the orphan drug revolution since its inception. We will talk about his book, Inside the Orphan Drug Revolution, The Promise of Patient-Centered Biotechnology, which is in part a history, with eye-witness accounts of advances as they occurred and portraits of the pioneering scientists and physicians, tireless activists, and visionary business leaders who made the revolution happen. And it tells deeply personal stories of patients and parents willing to risk new, untried therapies.
11/11/202255 minutes, 49 seconds
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Stack of Stuff

George Gilder was unable to make it. So instead it’s a Stack of Stuff. Despite the weekly bonus episodes in which Ron and Ed go through their stack, things can build up over time. What better way to talk through the Twitter ownership change and how morticians are putting the fun in funerals?
11/4/202256 minutes, 3 seconds
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Stack of Stuff

George Gilder was unable to make it. So instead it’s a Stack of Stuff. Despite the weekly bonus episodes in which Ron and Ed go through their stack, things can build up over time. What better way to talk through the Twitter ownership change and how morticians are putting the fun in funerals?
11/4/202256 minutes, 3 seconds
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Interview with Brian Domitrovic

Ron and Ed welcome to the show one of the co-authors of the new book Taxes Have Consequences. Ever since 1913, when the United States first imposed the income tax via constitutional amendment, the top rate of that tax has determined the fate of the American economy. When the top rate has been high, as in the late 1910s, the 1930s, 1940s, 1950s, and 1970s, the response of those with money and capital has been to curtail real economic activity in favor of protecting assets and income streams. Huge declines have come to the economy in these circumstances
10/28/202255 minutes, 37 seconds
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Interview with Brian Domitrovic

Ron and Ed welcome to the show one of the co-authors of the new book Taxes Have Consequences. Ever since 1913, when the United States first imposed the income tax via constitutional amendment, the top rate of that tax has determined the fate of the American economy. When the top rate has been high, as in the late 1910s, the 1930s, 1940s, 1950s, and 1970s, the response of those with money and capital has been to curtail real economic activity in favor of protecting assets and income streams. Huge declines have come to the economy in these circumstances
10/28/202255 minutes, 37 seconds
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Interview with Dr. Reginald Lee

Ed and Ron welcome back Dr. Reginald Lee for the 6th time! Join us for a free-wheeling discussion on a variety of topics.
10/21/202256 minutes, 19 seconds
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Interview with Dr. Reginald Lee

Ed and Ron welcome back Dr. Reginald Lee for the 6th time! Join us for a free-wheeling discussion on a variety of topics.
10/21/202256 minutes, 19 seconds
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Interview with John Farrell, The Clock and the Camshaft

Join Ed and Ron for a discussion with John Farrell, author of The Clock and the Camshaft: And Other Medieval Inventions We Still Can’t Live Without.
10/14/202256 minutes, 3 seconds
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Interview with John Farrell, The Clock and the Camshaft

Join Ed and Ron for a discussion with John Farrell, author of The Clock and the Camshaft: And Other Medieval Inventions We Still Can’t Live Without.
10/14/202256 minutes, 3 seconds
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Interview with Nicholas Eberstadt

Current low rates of unemployment, touted by pundits and politicians, are grievously misleading. The truth is that fewer prime-age American men are looking for readily available work than at any previous juncture in our history. Ron and Ed will talk with Nicholas Eberstadt, author of Men Without Work: Post-Pandemic Edition. In addition to the book, they will talk about Nicholas's other area of expertise, North Korea.
10/7/202256 minutes, 42 seconds
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Interview with Nicholas Eberstadt

Current low rates of unemployment, touted by pundits and politicians, are grievously misleading. The truth is that fewer prime-age American men are looking for readily available work than at any previous juncture in our history. Ron and Ed will talk with Nicholas Eberstadt, author of Men Without Work: Post-Pandemic Edition. In addition to the book, they will talk about Nicholas's other area of expertise, North Korea.
10/7/202256 minutes, 42 seconds
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Interview with David Leary

Ron and Ed are thrilled to welcome David Leary, co-host of The Cloud Accounting Podcast to this week's episode to talk about various and sundry issues facing the accounting profession. We will include a conversation (read diatribe) about LEAN Six-sigma and how it ruins companies. For full show notes visit: http://thesoulofenterprise.com/410
9/30/202255 minutes, 56 seconds
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Interview with David Leary

Ron and Ed are thrilled to welcome David Leary, co-host of The Cloud Accounting Podcast to this week's episode to talk about various and sundry issues facing the accounting profession. We will include a conversation (read diatribe) about LEAN Six-sigma and how it ruins companies. For full show notes visit: http://thesoulofenterprise.com/410
9/30/202255 minutes, 56 seconds
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Second interview with Marian Tupy

Even the most casual listener of the show will know that Ed and Ron rail on the billable hour as modern day Marxist thinking. Time is money! defenders of the billable hour declare. No, no, no. In his recent book, Superabundance: The Story of Population Growth, Innovation, and Human Flourishing on an Infinitely Bountiful Planet, this week's Guest, Marion Tupy offers the idea that while time is not money, however, MONEY IS TIME. Get ready for some cognitive dissonance! For shoe notes, visit http://thesoulofenterprise.com/409
9/23/202257 minutes, 6 seconds
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Second interview with Marian Tupy

Even the most casual listener of the show will know that Ed and Ron rail on the billable hour as modern day Marxist thinking. Time is money! defenders of the billable hour declare. No, no, no. In his recent book, Superabundance: The Story of Population Growth, Innovation, and Human Flourishing on an Infinitely Bountiful Planet, this week's Guest, Marion Tupy offers the idea that while time is not money, however, MONEY IS TIME. Get ready for some cognitive dissonance! For shoe notes, visit http://thesoulofenterprise.com/409
9/23/202257 minutes, 6 seconds
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Interview with Scott Lincicome

Ron and Ed welcome the CATO Institute's director of economics and trade policy studies, Scott Lincicome. Scott writes on international and domestic economic issues, including international trade; subsidies and industrial policy; manufacturing and global supply chains; and economic dynamism. For show notes, visit http://thesoulofenterprise.com/408
9/16/202256 minutes, 14 seconds
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Interview with Scott Lincicome

Ron and Ed welcome the CATO Institute's director of economics and trade policy studies, Scott Lincicome. Scott writes on international and domestic economic issues, including international trade; subsidies and industrial policy; manufacturing and global supply chains; and economic dynamism. For show notes, visit http://thesoulofenterprise.com/408
9/16/202256 minutes, 14 seconds
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Interview with Brett Haralson

Ron and Ed welcome to the show Brett Haralson, director of community at our sponsor Melio. Brett has robust experience as a strategic leader focused on community strategy, and has been integral to influencing business growth while focusing on program development and management. Join us as he shares his thoughts on community (and maybe even talk a little BitCoin.) For show notes visit - http://thesoulofenterprise.com/407
9/9/202256 minutes, 48 seconds
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Interview with Brett Haralson

Ron and Ed welcome to the show Brett Haralson, director of community at our sponsor Melio. Brett has robust experience as a strategic leader focused on community strategy, and has been integral to influencing business growth while focusing on program development and management. Join us as he shares his thoughts on community (and maybe even talk a little BitCoin.) For show notes visit - http://thesoulofenterprise.com/407
9/9/202256 minutes, 48 seconds
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Interview with Reza Hooda

Ron and Ed welcome Reza Hooda a chartered accountant in the UK who transformed his firm and subsequently himself. Back in 2008, he acquired a small firm called Walji & Co after he left his position as an accountant at PwC. He wanted to be my own boss as well as make a noticeable impact in some way to the accounting industry. We are excited to hear his story of how he has done just that.
9/2/202255 minutes, 17 seconds
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Interview with Reza Hooda

Ron and Ed welcome Reza Hooda a chartered accountant in the UK who transformed his firm and subsequently himself. Back in 2008, he acquired a small firm called Walji & Co after he left his position as an accountant at PwC. He wanted to be my own boss as well as make a noticeable impact in some way to the accounting industry. We are excited to hear his story of how he has done just that.
9/2/202255 minutes, 17 seconds
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Interview with Pano Kanelos - Founding Trustee UATX

Ron and Ed welcome Pano Kanelos, a founding trustee of UATX, a nonprofit dedicated to founding a university. It is currently in the process of applying for accreditation of the institution and its programs. The University will be devoted to the unfettered pursuit of truth are the cornerstone of a free and ?ourishing democratic society. For full show notes visit - http://thesoulofenterprise.com/405
8/26/202256 minutes, 5 seconds
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Interview with Pano Kanelos - Founding Trustee UATX

Ron and Ed welcome Pano Kanelos, a founding trustee of UATX, a nonprofit dedicated to founding a university. It is currently in the process of applying for accreditation of the institution and its programs. The University will be devoted to the unfettered pursuit of truth are the cornerstone of a free and ?ourishing democratic society. For full show notes visit - http://thesoulofenterprise.com/405
8/26/202256 minutes, 5 seconds
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Interview with Kevin Smoot, EA, AccountAbility, Inc.

Ed and Ron are honored to have Kevin Smoot on the show, who Ron met at various accounting conferences. After the first time Kevin heard Ron speak, he went back to his firm and completely transformed his business model. Join us as we dive into the details of this transformation, Kevin’s current strategy, and future plans.
8/19/202256 minutes, 1 second
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Interview with Kevin Smoot, EA, AccountAbility, Inc.

Ed and Ron are honored to have Kevin Smoot on the show, who Ron met at various accounting conferences. After the first time Kevin heard Ron speak, he went back to his firm and completely transformed his business model. Join us as we dive into the details of this transformation, Kevin’s current strategy, and future plans.
8/19/202256 minutes, 1 second
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Interview with Andrew Stuttaford

Ron and Ed welcome Andrew Stuttaford to the show this week. Andrew edits National Review's Capital Matters which focuses on financial and economic coverage. We will talk about a wide range of topics including: inflation, energy in Europe in the wake of war, China and Taiwan. If you have any questions you would like us to ask Andrew, please email us at asktsoe@verasage.com, tag us on Twitter at @asktsoe, or plan to call in between 3pm-4pm ET (noon - 1pm PT) at 866-472-5790.
8/12/202255 minutes, 54 seconds
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Interview with Andrew Stuttaford

Ron and Ed welcome Andrew Stuttaford to the show this week. Andrew edits National Review's Capital Matters which focuses on financial and economic coverage. We will talk about a wide range of topics including: inflation, energy in Europe in the wake of war, China and Taiwan. If you have any questions you would like us to ask Andrew, please email us at asktsoe@verasage.com, tag us on Twitter at @asktsoe, or plan to call in between 3pm-4pm ET (noon - 1pm PT) at 866-472-5790.
8/12/202255 minutes, 54 seconds
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A Pricing Miscellany

Over the past few weeks, Ron and Ed have collected a few pricing related items including some listener email and podcasts that raise some interesting questions about value and subscription base pricing. This episode will address all that and more. If you have a question or comment, please share it by email – asktsoe@verasage.com; by tagging us on Twitter – @asktsoe; or even calling in on Friday at 866-472-5790 from 3 PM to 4 PM ET (noon to 1 PM PT). Podchaser: aWLzuC7XMxNiKTlyvIhg
8/5/202256 minutes, 13 seconds
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A Pricing Miscellany

Over the past few weeks, Ron and Ed have collected a few pricing related items including some listener email and podcasts that raise some interesting questions about value and subscription base pricing. This episode will address all that and more. If you have a question or comment, please share it by email – asktsoe@verasage.com; by tagging us on Twitter – @asktsoe; or even calling in on Friday at 866-472-5790 from 3 PM to 4 PM ET (noon to 1 PM PT). Podchaser: aWLzuC7XMxNiKTlyvIhg
8/5/202256 minutes, 13 seconds
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Aiming Higher: Fourth Interview with Chris "Elroy" Stricklin

aWLzuC7XMxNiKTlyvIhg Ed and Ron are delighted to welcome back, for the fourth time, Chris “Elroy” Stricklin to discuss his new book, Aiming Higher: A Journey Through Military Aviation Leadership, published earlier this year. What can the military teach us about leadership? A lot. Given the endemic failure of leadership in the business world, in spite of all the focus on the topic, why is excellence in leadership so rare? There’s no better person to talk about these issues than Chris.
7/29/202255 minutes, 29 seconds
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Aiming Higher: Fourth Interview with Chris "Elroy" Stricklin

aWLzuC7XMxNiKTlyvIhg Ed and Ron are delighted to welcome back, for the fourth time, Chris “Elroy” Stricklin to discuss his new book, Aiming Higher: A Journey Through Military Aviation Leadership, published earlier this year. What can the military teach us about leadership? A lot. Given the endemic failure of leadership in the business world, in spite of all the focus on the topic, why is excellence in leadership so rare? There’s no better person to talk about these issues than Chris.
7/29/202255 minutes, 29 seconds
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Tackling Objections to the Subscription Model for Professionals

Recently, two noted consultants to the professional wrote up a list of their objections to using the subscription model for professional firms. In this episode, Ron and Ed will take these arguments point by point and deliver their refutation of the ideas. Hang on! This one will be a rollicking good time.
7/22/202256 minutes, 56 seconds
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Tackling Objections to the Subscription Model for Professionals

Recently, two noted consultants to the professional wrote up a list of their objections to using the subscription model for professional firms. In this episode, Ron and Ed will take these arguments point by point and deliver their refutation of the ideas. Hang on! This one will be a rollicking good time.
7/22/202256 minutes, 56 seconds
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Interview with David Bahnsen

Ron and Ed welcome David Bahnsen, private wealth manager and author of There's No Free Lunch: 250 Economic Truths. In the book What David Bahnsen pulls from the masters—the great economic voices of the past and the present—to remind readers of the basic economic truths that must serve as our foundation in understanding the challenges of today.
7/15/202256 minutes, 31 seconds
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Interview with David Bahnsen

Ron and Ed welcome David Bahnsen, private wealth manager and author of There's No Free Lunch: 250 Economic Truths. In the book What David Bahnsen pulls from the masters—the great economic voices of the past and the present—to remind readers of the basic economic truths that must serve as our foundation in understanding the challenges of today.
7/15/202256 minutes, 31 seconds
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Potpourri

potpourri - po?poo?-re' - noun A combination of incongruous things. A miscellaneous anthology or collection. A mixture of dried flower petals and spices used to scent the air. A dish of different kinds of meat and vegetables cooked together; a stew. Hence A miscellaneous collection; a medley. A ragout composed of different sorts of meats, vegetables, etc., cooked together. A jar or packet of flower leaves, perfumes, and spices, used to scent a room. A piece of music made up of different airs strung together; a medley. A podcast production composed of parts brought together without order or bond of connection.
7/8/202256 minutes, 12 seconds
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Potpourri

potpourri - po?poo?-re' - noun A combination of incongruous things. A miscellaneous anthology or collection. A mixture of dried flower petals and spices used to scent the air. A dish of different kinds of meat and vegetables cooked together; a stew. Hence A miscellaneous collection; a medley. A ragout composed of different sorts of meats, vegetables, etc., cooked together. A jar or packet of flower leaves, perfumes, and spices, used to scent a room. A piece of music made up of different airs strung together; a medley. A podcast production composed of parts brought together without order or bond of connection.
7/8/202256 minutes, 12 seconds
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Interview with Yashwanth Madhusudan

Ron and Ed welcome Yashwanth Madhusudan, co-founder and CEO of Fyle, the next-generation spend management platform for small and medium businesses. They will talk about entrepreneurship and technology especially as it relates to accounting professionals and SMBs.
7/1/202255 minutes, 54 seconds
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Interview with Yashwanth Madhusudan

Ron and Ed welcome Yashwanth Madhusudan, co-founder and CEO of Fyle, the next-generation spend management platform for small and medium businesses. They will talk about entrepreneurship and technology especially as it relates to accounting professionals and SMBs.
7/1/202255 minutes, 54 seconds
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Live from Scaling New Heights - THRIVE

Ron and Ed take the Mainstage at Scaling New Heights where they will be joined by Joe Woodard and over 1000 audience members who will be providing the questions. Conversations will include subscription pricing, Marxism, and ESG! No we are not kidding.
6/24/202258 minutes, 2 seconds
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Live from Scaling New Heights - THRIVE

Ron and Ed take the Mainstage at Scaling New Heights where they will be joined by Joe Woodard and over 1000 audience members who will be providing the questions. Conversations will include subscription pricing, Marxism, and ESG! No we are not kidding.
6/24/202258 minutes, 2 seconds
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Fifth interview with Father Robert Sirico

Ron and Ed were thrilled to have one of their favorite guests back for a fifth time on the show, Fr. Robert Sirico of The Acton Institute. He along with Rabbi Lapin inspired the name of our show. This time we will discuss his new book The Economics of the Parables.
6/17/202256 minutes, 29 seconds
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Fifth interview with Father Robert Sirico

Ron and Ed were thrilled to have one of their favorite guests back for a fifth time on the show, Fr. Robert Sirico of The Acton Institute. He along with Rabbi Lapin inspired the name of our show. This time we will discuss his new book The Economics of the Parables.
6/17/202256 minutes, 29 seconds
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Interview with Susan Bryant and Janet Haston

For the second week in a row Ron and Ed welcome practitioners who are changing their business models. The week they speak with Susan Bryant and Janet Haston, principals of The MB Group about their jettisoning the billable hour in January of this year. The conversation will provide insight into the effects on the firm, particularly the relationships with customers and among the team members at The MB Group. If you have a question for Susan or Janet, please send it along to asktsoe@verasage.com.
6/10/202255 minutes, 50 seconds
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Interview with Susan Bryant and Janet Haston

For the second week in a row Ron and Ed welcome practitioners who are changing their business models. The week they speak with Susan Bryant and Janet Haston, principals of The MB Group about their jettisoning the billable hour in January of this year. The conversation will provide insight into the effects on the firm, particularly the relationships with customers and among the team members at The MB Group. If you have a question for Susan or Janet, please send it along to asktsoe@verasage.com.
6/10/202255 minutes, 50 seconds
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Interview with Brian Terrell

Ron and Ed welcome Sage Intacct Partner Brian Terrell to the show to talk about his transition to offering implementations as a subscription service. The BTerrell Group has offered this option for over a year and we will talk with Brian about the results thus far. If you have questions for Brian, please email us at asktsoe@verasage.com.
6/3/202256 minutes, 24 seconds
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Interview with Brian Terrell

Ron and Ed welcome Sage Intacct Partner Brian Terrell to the show to talk about his transition to offering implementations as a subscription service. The BTerrell Group has offered this option for over a year and we will talk with Brian about the results thus far. If you have questions for Brian, please email us at asktsoe@verasage.com.
6/3/202256 minutes, 24 seconds
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Fourth interview with Joe Woodard

A perennial TSOE fav, Ron and Ed are pleased to welcome back to the show for a fourth time, Joe Woodard. They will talk about the state of the accounting profession and share a preview of what will be happening at Joe's upcoming conference, Scaling New Heights. If you have any questions for Joe, please share them with Ron and Ed at asktsoe@verasage.com.
5/27/202256 minutes, 27 seconds
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Fourth interview with Joe Woodard

A perennial TSOE fav, Ron and Ed are pleased to welcome back to the show for a fourth time, Joe Woodard. They will talk about the state of the accounting profession and share a preview of what will be happening at Joe's upcoming conference, Scaling New Heights. If you have any questions for Joe, please share them with Ron and Ed at asktsoe@verasage.com.
5/27/202256 minutes, 27 seconds
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Interview with Mark Vonnegut

Ed and Ron are honored to have on the show Dr. Mark Vonnegut to discuss his 2022 book, The Heart of Caring: A Life in Pediatrics. Yes, Mark is the son of Kurt Vonnegut. Join us for what will be a firsthand look at the healthcare system, its impact on children, along with the rest of us.
5/20/202256 minutes, 55 seconds
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Interview with Mark Vonnegut

Ed and Ron are honored to have on the show Dr. Mark Vonnegut to discuss his 2022 book, The Heart of Caring: A Life in Pediatrics. Yes, Mark is the son of Kurt Vonnegut. Join us for what will be a firsthand look at the healthcare system, its impact on children, along with the rest of us.
5/20/202256 minutes, 55 seconds
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LIVE from the Meeting of the Minds 2022

Ron and Ed are excited to be doing the show live from the 90 Minds annual conference, The Meeting of the Minds in Huntington Beach, CA. The Meeting of The Minds brings a membership of consultants, resellers, and software providers together to celebrate our powerful community. For two days, these consultants will share, listen, learn, and challenge their perceptions. We are thrilled to be a part of all of those things.
5/13/202249 minutes, 51 seconds
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LIVE from the Meeting of the Minds 2022

Ron and Ed are excited to be doing the show live from the 90 Minds annual conference, The Meeting of the Minds in Huntington Beach, CA. The Meeting of The Minds brings a membership of consultants, resellers, and software providers together to celebrate our powerful community. For two days, these consultants will share, listen, learn, and challenge their perceptions. We are thrilled to be a part of all of those things.
5/13/202249 minutes, 51 seconds
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ESG: We Respectfully Dissent

Join Ed and Ron for a deep dive on the problems with Environmental, Social, and Governance (ESG) standards, or lack thereof. ESG has replaced the Triple Bottom Line and began to receive global attention due to the United Nations Principles for Responsible Investment (PRI) report, and is seen as a means for advancing the UN’s Sustainable Development Goals (SDGs). The SEC is now proposing regulations that will force public companies to disclose environmental risk factors, at tremendous cost. What could go wrong? Quite a lot. Metrics for ESG are completely subjective, nor grounded in empirical reality as demonstrated when three different ESG watchdogs rated Tesla: Best, Worst, and Middling. How helpful. If an oil company is rated, it is automatically Worst (unless it is Gazprom in Russia, which received a very high ESG rating before the Ukraine invasion), even though oil companies saves countless lives every single day. For all these reasons and more, we dissent from the hokum being pushed by advocates of ESG.
5/6/202255 minutes, 54 seconds
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ESG: We Respectfully Dissent

Join Ed and Ron for a deep dive on the problems with Environmental, Social, and Governance (ESG) standards, or lack thereof. ESG has replaced the Triple Bottom Line and began to receive global attention due to the United Nations Principles for Responsible Investment (PRI) report, and is seen as a means for advancing the UN’s Sustainable Development Goals (SDGs). The SEC is now proposing regulations that will force public companies to disclose environmental risk factors, at tremendous cost. What could go wrong? Quite a lot. Metrics for ESG are completely subjective, nor grounded in empirical reality as demonstrated when three different ESG watchdogs rated Tesla: Best, Worst, and Middling. How helpful. If an oil company is rated, it is automatically Worst (unless it is Gazprom in Russia, which received a very high ESG rating before the Ukraine invasion), even though oil companies saves countless lives every single day. For all these reasons and more, we dissent from the hokum being pushed by advocates of ESG.
5/6/202255 minutes, 54 seconds
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The Problem with CPE with Blake Oliver and Michael Kravshik

Belying the episode title there is more than one problem with continuing professional education (aka CPE). Ron and Ed will be joined this week by two innovators in the professions Blake Oliver of Earmark and Michael Kravshik of LumiQ to talk about not only the problems, but how they are trying to help solve it. If you have any questions you would like Ron and Ed to ask them, please send us an email at asktsoe@verasage.com.
4/29/202256 minutes
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The Problem with CPE with Blake Oliver and Michael Kravshik

Belying the episode title there is more than one problem with continuing professional education (aka CPE). Ron and Ed will be joined this week by two innovators in the professions Blake Oliver of Earmark and Michael Kravshik of LumiQ to talk about not only the problems, but how they are trying to help solve it. If you have any questions you would like Ron and Ed to ask them, please send us an email at asktsoe@verasage.com.
4/29/202256 minutes
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Third interview with Dr. Jules Goddard

Ron and Ed welcome back for the third time Dr. Jules Goddard from London Business School. His new book (with David Giles Lewis and Tamryn Batcheller-Adams) entitled Mavericks guide you through the five characteristics that you can develop to become a maverick leader. From passionate belief, an undeterred attitude, being resourceful, being directional and finally experimenting, these characteristics are the blueprint for you to grow into an iconic and positive change maker. The focus is not on what becoming a leader can do for you, but on what you can do to make the world a better place.
4/22/202256 minutes, 20 seconds
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Third interview with Dr. Jules Goddard

Ron and Ed welcome back for the third time Dr. Jules Goddard from London Business School. His new book (with David Giles Lewis and Tamryn Batcheller-Adams) entitled Mavericks guide you through the five characteristics that you can develop to become a maverick leader. From passionate belief, an undeterred attitude, being resourceful, being directional and finally experimenting, these characteristics are the blueprint for you to grow into an iconic and positive change maker. The focus is not on what becoming a leader can do for you, but on what you can do to make the world a better place.
4/22/202256 minutes, 20 seconds
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Second interview with Chris Edwards of CATO on tax policy

Back in January with spoke with Chris Edwards about how wealth fuels economic growth. We welcome Chris back to talk about his other area of expertise - US tax policy. Join us on Tax Day (well sort of, it was extended to April 18 this year), for what will be a lively and wide ranging conversation about this topic that effects everyone.
4/15/202255 minutes, 54 seconds
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Second interview with Chris Edwards of CATO on tax policy

Back in January with spoke with Chris Edwards about how wealth fuels economic growth. We welcome Chris back to talk about his other area of expertise - US tax policy. Join us on Tax Day (well sort of, it was extended to April 18 this year), for what will be a lively and wide ranging conversation about this topic that effects everyone.
4/15/202255 minutes, 54 seconds
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Social Entrepreneurship Summit: Kimberlee Josephson & Sam Staley

Two fan favorites from 2021 return to join Ron and Ed in what no doubt will be a spirited conversation about Social Entrepreneurship, Kimberlee Josephson (Episode 360) and Sam Staley (Episode 367). Kimberlee is an Associate Professor of Business, Associate Dean for the Breen Center for Graduate Success at Lebanon Valley College; Sam is the director of the DeVoe Moore Center at Florida State University. Ron and Ed will (mostly) be along for the ride on this one as two of the foremost thinkers in this area will share (and maybe even spar a little about) their ideas surrounding social entrepreneurship. Don't miss this one!
4/8/202253 minutes, 58 seconds
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Social Entrepreneurship Summit: Kimberlee Josephson & Sam Staley

Two fan favorites from 2021 return to join Ron and Ed in what no doubt will be a spirited conversation about Social Entrepreneurship, Kimberlee Josephson (Episode 360) and Sam Staley (Episode 367). Kimberlee is an Associate Professor of Business, Associate Dean for the Breen Center for Graduate Success at Lebanon Valley College; Sam is the director of the DeVoe Moore Center at Florida State University. Ron and Ed will (mostly) be along for the ride on this one as two of the foremost thinkers in this area will share (and maybe even spar a little about) their ideas surrounding social entrepreneurship. Don't miss this one!
4/8/202253 minutes, 58 seconds
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Bric-a-brac

Ron and Ed have had so many Guests in the past few months that certain housekeeping items have gone neglected. In this episode they will rectify that and answer listener email and, of course, talk about subscription stuff. If you have question or comment for them, send that email to asktsoe@verasage.com and they will work it in.
4/1/202255 minutes, 35 seconds
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Bric-a-brac

Ron and Ed have had so many Guests in the past few months that certain housekeeping items have gone neglected. In this episode they will rectify that and answer listener email and, of course, talk about subscription stuff. If you have question or comment for them, send that email to asktsoe@verasage.com and they will work it in.
4/1/202255 minutes, 35 seconds
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Interview with Michael Tanner on The Inclusive Economy

Ron and Ed welcome Michael Tanner of the CATO Institute to engage in a conversation about The Project on Poverty and Inequality in California which builds on Michael's most recent book, The Inclusive Economy: How to Bring Wealth to America’s Poor, a comprehensive look at the ways government contributes to poverty in the United States.
3/25/202254 minutes, 53 seconds
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Interview with Michael Tanner on The Inclusive Economy

Ron and Ed welcome Michael Tanner of the CATO Institute to engage in a conversation about The Project on Poverty and Inequality in California which builds on Michael's most recent book, The Inclusive Economy: How to Bring Wealth to America’s Poor, a comprehensive look at the ways government contributes to poverty in the United States.
3/25/202254 minutes, 53 seconds
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Second interview with Kevin Williamson

In his The Tuesday column this week, Kevin Williamson writes, I do wonder what it would take to turn Russia around. I suppose it would start with a Russia that wanted to be turned around, or at least a critical mass of Russians who want that. Ron and Ed will talk with him about Russia and Ukraine as well as his participation in the upcoming NR Institute's Seminar entitled Creating Opportunity: Making the Moral and Practical Case for Free Enterprise.
3/18/202256 minutes, 16 seconds
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Second interview with Kevin Williamson

In his The Tuesday column this week, Kevin Williamson writes, I do wonder what it would take to turn Russia around. I suppose it would start with a Russia that wanted to be turned around, or at least a critical mass of Russians who want that. Ron and Ed will talk with him about Russia and Ukraine as well as his participation in the upcoming NR Institute's Seminar entitled Creating Opportunity: Making the Moral and Practical Case for Free Enterprise.
3/18/202256 minutes, 16 seconds
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On David Maister's book - True Professionalism

The influence of David Maister's work on professional firms continues to this day despite the fact that he retired in 2009. While Ron and Ed have some problems with his reliance on efficiency and metrics, his book True Professionalism: The Courage to Care about Your People, Your Clients, and Your Career stands out for its insight into what it really means to be a professional. In this episode, we will explore this book and share our thoughts about what Maister did and did not get right.
3/11/202254 minutes, 57 seconds
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On David Maister's book - True Professionalism

The influence of David Maister's work on professional firms continues to this day despite the fact that he retired in 2009. While Ron and Ed have some problems with his reliance on efficiency and metrics, his book True Professionalism: The Courage to Care about Your People, Your Clients, and Your Career stands out for its insight into what it really means to be a professional. In this episode, we will explore this book and share our thoughts about what Maister did and did not get right.
3/11/202254 minutes, 57 seconds
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Fifth interview with Dr. Reginald Lee - Project Profitability

Ron and Ed welcome their first five-time Guest to the show, VeraSage Fellow and Professor at Xavier University in Cincinnati, Dr. Reginald Lee. The conversation will surround his new book, Project Profitability: Ensuring Improvement Projects Achieve Maximum Cash ROI. (Full disclosure: Ed wrote the Foreword.) In Project Profitability, Reginald explains why opportunities are not realized and offers a framework that will guarantee your teams identify projects that align with your strategy, calculate cash savings appropriately, and realize these cash savings upon implementation.
3/4/202257 minutes, 21 seconds
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Fifth interview with Dr. Reginald Lee - Project Profitability

Ron and Ed welcome their first five-time Guest to the show, VeraSage Fellow and Professor at Xavier University in Cincinnati, Dr. Reginald Lee. The conversation will surround his new book, Project Profitability: Ensuring Improvement Projects Achieve Maximum Cash ROI. (Full disclosure: Ed wrote the Foreword.) In Project Profitability, Reginald explains why opportunities are not realized and offers a framework that will guarantee your teams identify projects that align with your strategy, calculate cash savings appropriately, and realize these cash savings upon implementation.
3/4/202257 minutes, 21 seconds
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Memorable Mentors: P.J. O'Rourke, R.I.P.

Join Ed and Ron for a tribute to one of the greatest satirist and humor writer, P.J. O'Rourke. We will explore P.J.'s books, and other stories from all the tributes that have been written about him recently. P.J. was one of a kind. Would it be possible to have another P.J. in today's woke society?
2/25/202256 minutes, 49 seconds
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Memorable Mentors: P.J. O'Rourke, R.I.P.

Join Ed and Ron for a tribute to one of the greatest satirist and humor writer, P.J. O'Rourke. We will explore P.J.'s books, and other stories from all the tributes that have been written about him recently. P.J. was one of a kind. Would it be possible to have another P.J. in today's woke society?
2/25/202256 minutes, 49 seconds
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Subscription Economy Update - February 2022

From time to time, Ron and Ed like to review the state of the subscription economy especially as it pertains to professional firms, but they will weave in some other stories as well. Have you heard that Ed subscribed to a vacuum cleaner and salami? We will also talk price increases and what they got right and WRONG about their own subscription.
2/18/202254 minutes, 35 seconds
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Subscription Economy Update - February 2022

From time to time, Ron and Ed like to review the state of the subscription economy especially as it pertains to professional firms, but they will weave in some other stories as well. Have you heard that Ed subscribed to a vacuum cleaner and salami? We will also talk price increases and what they got right and WRONG about their own subscription.
2/18/202254 minutes, 35 seconds
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Interview with Meriel Schindler - The Lost Schindler Cafe

Ron and Ed welcome author Meriel Schindler whose book The Lost Cafe Schindler they both highly recommends. When her father, Kurt, died in 2017, he left behind piles of Nazi era documents related to their family's fate in Innsbruck, Austria, and a treasure trove of family photo albums reaching back to before World War I. Meriel was forced to confront not only their fractured relationship, but also the truth behind their family history.
2/11/202256 minutes, 15 seconds
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Interview with Meriel Schindler - The Lost Schindler Cafe

Ron and Ed welcome author Meriel Schindler whose book The Lost Cafe Schindler they both highly recommends. When her father, Kurt, died in 2017, he left behind piles of Nazi era documents related to their family's fate in Innsbruck, Austria, and a treasure trove of family photo albums reaching back to before World War I. Meriel was forced to confront not only their fractured relationship, but also the truth behind their family history.
2/11/202256 minutes, 15 seconds
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Fourth interview with Dr. Paul Thomas

Making his fourth appearance on The Soul of Enterprise is Dr. Paul Thomas of Plum Health DPC. Ron and Ed ask him how he scaled his practice from one to know three offices and what the implications are for his subscription model. In addition, we ask what regulatory barriers to providing care this way should be removed.
2/4/202256 minutes, 35 seconds
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Fourth interview with Dr. Paul Thomas

Making his fourth appearance on The Soul of Enterprise is Dr. Paul Thomas of Plum Health DPC. Ron and Ed ask him how he scaled his practice from one to know three offices and what the implications are for his subscription model. In addition, we ask what regulatory barriers to providing care this way should be removed.
2/4/202256 minutes, 35 seconds
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Woke, Inc.: Inside Corporate America's Social Justice Scam

One of Ron's number one books of 2021 was Vivek Ramaswamy's Woke, Inc.: Inside Corporate America's Social Justice Scam. An incredible read, with some very innovative ideas for how to push back on the wokeism that is infiltrating corporations. Join Ed and Ron for wide-ranging discussion of one of the most important books written in a long time (in Ron's opinion, we'll have to see what Ed thinks!).
1/28/202256 minutes, 9 seconds
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Woke, Inc.: Inside Corporate America's Social Justice Scam

One of Ron's number one books of 2021 was Vivek Ramaswamy's Woke, Inc.: Inside Corporate America's Social Justice Scam. An incredible read, with some very innovative ideas for how to push back on the wokeism that is infiltrating corporations. Join Ed and Ron for wide-ranging discussion of one of the most important books written in a long time (in Ron's opinion, we'll have to see what Ed thinks!).
1/28/202256 minutes, 9 seconds
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Interview with Chris Edwards - How Wealth Fuels Growth

Ron and Ed welcome Chris Edwards to the show to talk about two recent reports he has authored for The CATO Institute. In How Wealth Fuels Grown, the role of wealth in the economy is the focus. In this recent study Chris examines wealthy individuals as “angel” investors, who fund startup businesses. Angel investors provide a unique source of support for America’s entrepreneurs, particularly in leading-?edge industries. In Entrepreneurs and Regulations: Removing State and Local Barriers to New Businesses, Chris writes about how the U.S. economy was damaged by the COVID-19 crisis in 2020. Output plunged and unemployment spiked. Mandated shutdowns, social distancing, and altered consumption patterns resulted in many businesses closing permanently and laying off workers.
1/21/202256 minutes, 27 seconds
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Interview with Chris Edwards - How Wealth Fuels Growth

Ron and Ed welcome Chris Edwards to the show to talk about two recent reports he has authored for The CATO Institute. In How Wealth Fuels Grown, the role of wealth in the economy is the focus. In this recent study Chris examines wealthy individuals as “angel” investors, who fund startup businesses. Angel investors provide a unique source of support for America’s entrepreneurs, particularly in leading-?edge industries. In Entrepreneurs and Regulations: Removing State and Local Barriers to New Businesses, Chris writes about how the U.S. economy was damaged by the COVID-19 crisis in 2020. Output plunged and unemployment spiked. Mandated shutdowns, social distancing, and altered consumption patterns resulted in many businesses closing permanently and laying off workers.
1/21/202256 minutes, 27 seconds
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Best Books of 2021

“You don’t have to get people to burn books to destroy a culture. Just get people to stop reading them.” (Ray Bradbury, Sci-fi Writer). Join Ed and Ron as they discuss the best books they read in 2021.
1/14/202256 minutes, 35 seconds
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Best Books of 2021

“You don’t have to get people to burn books to destroy a culture. Just get people to stop reading them.” (Ray Bradbury, Sci-fi Writer). Join Ed and Ron as they discuss the best books they read in 2021.
1/14/202256 minutes, 35 seconds
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2021 - The Year in Review

Our annual tradition continues! Ron and Ed will look back and talk about their top stories, including their favorite and most popular episodes of 2021. They'll pay homage (or not) for some who have passed on. Maybe even set their sights on what they think 2022 will bring.
1/7/202255 minutes, 31 seconds
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2021 - The Year in Review

Our annual tradition continues! Ron and Ed will look back and talk about their top stories, including their favorite and most popular episodes of 2021. They'll pay homage (or not) for some who have passed on. Maybe even set their sights on what they think 2022 will bring.
1/7/202255 minutes, 31 seconds
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Encore: Interview with Virgina Postrel

Ron and Ed are honored to welcome Virginia Postrel, author of The Fabric of Civilization: How Textiles Made the World. Virginia is also a columnist and speaker whose work spans a broad range of topics, from social science to fashion, concentrating on the intersection of culture, commerce, and technology. Writing in Vanity Fair, Sam Tanenhaus described her as a master D.J. who sequences the latest riffs from the hard sciences, the social sciences, business, and technology, to name only a few sources.
12/31/202157 minutes, 46 seconds
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Encore: Interview with Virgina Postrel

Ron and Ed are honored to welcome Virginia Postrel, author of The Fabric of Civilization: How Textiles Made the World. Virginia is also a columnist and speaker whose work spans a broad range of topics, from social science to fashion, concentrating on the intersection of culture, commerce, and technology. Writing in Vanity Fair, Sam Tanenhaus described her as a master D.J. who sequences the latest riffs from the hard sciences, the social sciences, business, and technology, to name only a few sources.
12/31/202157 minutes, 46 seconds
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Auditing Santa Claus

It is December 24th, the busiest day for the North Pole and wouldn't you know it but a worldwide taxing authority has decided that today is the day to conduct Santa's Audit. For Peter Jackson's Get Back! We snuck our TSOE microphones in on the conversation between the auditor and Santa's head accounting elf. What you are about to hear is the edited audio. The full audio can be heard by subscribers on our Patreon channel at http://patreon.com/tsoe Merry Christmas!
12/24/202156 minutes, 7 seconds
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Auditing Santa Claus

It is December 24th, the busiest day for the North Pole and wouldn't you know it but a worldwide taxing authority has decided that today is the day to conduct Santa's Audit. For Peter Jackson's Get Back! We snuck our TSOE microphones in on the conversation between the auditor and Santa's head accounting elf. What you are about to hear is the edited audio. The full audio can be heard by subscribers on our Patreon channel at http://patreon.com/tsoe Merry Christmas!
12/24/202156 minutes, 7 seconds
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Third Interview with Economist Michael Munger

We are honored to welcome back, for the third time, economist Michael Munger. He's the author of many great books, including Tomorrow 3.0; Is Capitalism Sustainable?; and The Sharing Economy. Join Ed and Ron for what will surely be an enlightening and fun conversation with one of our favorite guests.
12/17/202156 minutes, 33 seconds
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Third Interview with Economist Michael Munger

We are honored to welcome back, for the third time, economist Michael Munger. He's the author of many great books, including Tomorrow 3.0; Is Capitalism Sustainable?; and The Sharing Economy. Join Ed and Ron for what will surely be an enlightening and fun conversation with one of our favorite guests.
12/17/202156 minutes, 33 seconds
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Interview with Colin Rule, President and CEO of mediate.com

Ron and Ed first encountered Colin Rule's work when reading Richard and Daniel Susskind's book, The Future of the Professions (Episode 74) in which the online dispute resolution system used by eBay was touted as handling more cases per year than the entire US court system. In what promises to be a wide-ranging interview, Ron and Ed will explore this topic and more.
12/10/202155 minutes, 45 seconds
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Interview with Colin Rule, President and CEO of mediate.com

Ron and Ed first encountered Colin Rule's work when reading Richard and Daniel Susskind's book, The Future of the Professions (Episode 74) in which the online dispute resolution system used by eBay was touted as handling more cases per year than the entire US court system. In what promises to be a wide-ranging interview, Ron and Ed will explore this topic and more.
12/10/202155 minutes, 45 seconds
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Economic Lessons from Literature-The Verger and Harrison Bergeron

In the past year, two short stories have come to Ron and Ed's attention that provide some economic insights: Somerset Maugham's The Verger and Kurt Vonnegut's Harrison Bergeron. In The Verger, a church employee is fired even though he does his work quite satisfactorily. Bergeron is a cautionary tale of the notion of equity - equality of outcome. Links can be found here if you want to read them beforehand: * The Verger - https://www.teachingenglish.org.uk/sites/teacheng/files/Maugham_The_Verger_0.pdf * Harrison Bergeron - https://www.iwp.edu/wp-content/uploads/2019/05/Harrison-Bergeron.pdf
12/3/202155 minutes, 24 seconds
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Economic Lessons from Literature-The Verger and Harrison Bergeron

In the past year, two short stories have come to Ron and Ed's attention that provide some economic insights: Somerset Maugham's The Verger and Kurt Vonnegut's Harrison Bergeron. In The Verger, a church employee is fired even though he does his work quite satisfactorily. Bergeron is a cautionary tale of the notion of equity - equality of outcome. Links can be found here if you want to read them beforehand: * The Verger - https://www.teachingenglish.org.uk/sites/teacheng/files/Maugham_The_Verger_0.pdf * Harrison Bergeron - https://www.iwp.edu/wp-content/uploads/2019/05/Harrison-Bergeron.pdf
12/3/202155 minutes, 24 seconds
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Encore: Scroogenomics: Why You Shouldn't Buy Presents for the Holidays

On Black Friday, the biggest Holiday shopping day of the year, Ed and I thought it would be fun to review the book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays, by Joel Waldfogel, published in 2009. Waldfogel estimates that giving gifts nobody wants is a deadweight loss to the economy to the tune of approximately $12 Billion, mostly on credit cards. Money we don’t have to buy things people don’t want. As he writes, when you say to your mother-in-law, “A cribbage board. You shouldn’t have.” Indeed, she shouldn’t have, according to the author. As you prepare to go out and contribute to the expected $77.5B in the Holiday shopping spree, have a listen to a cautionary tale about the pitfalls of giving gifts.
11/26/20212 hours, 36 minutes, 10 seconds
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Encore: Scroogenomics: Why You Shouldn't Buy Presents for the Holidays

On Black Friday, the biggest Holiday shopping day of the year, Ed and I thought it would be fun to review the book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays, by Joel Waldfogel, published in 2009. Waldfogel estimates that giving gifts nobody wants is a deadweight loss to the economy to the tune of approximately $12 Billion, mostly on credit cards. Money we don’t have to buy things people don’t want. As he writes, when you say to your mother-in-law, “A cribbage board. You shouldn’t have.” Indeed, she shouldn’t have, according to the author. As you prepare to go out and contribute to the expected $77.5B in the Holiday shopping spree, have a listen to a cautionary tale about the pitfalls of giving gifts.
11/26/20212 hours, 36 minutes, 10 seconds
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Interview with Samuel R Staley, The Beatles and Economics

The Beatles are considered the most influential popular music act of the twentieth century, widely recognized for their influence on popular culture. The inability of other bands and artists to imitate their fame has prompted questions such as: How did the Beatles become so successful? What factors contributed to their success? Why did they break up? Ron and Ed will explore these questions and more in their interview with Professor Samuel R. Staley, author of The Beatles and Economics
11/19/202156 minutes, 40 seconds
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Interview with Samuel R Staley, The Beatles and Economics

The Beatles are considered the most influential popular music act of the twentieth century, widely recognized for their influence on popular culture. The inability of other bands and artists to imitate their fame has prompted questions such as: How did the Beatles become so successful? What factors contributed to their success? Why did they break up? Ron and Ed will explore these questions and more in their interview with Professor Samuel R. Staley, author of The Beatles and Economics
11/19/202156 minutes, 40 seconds
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Interview with Matthew Feeney - Eye to the Sky

Drones are among the most exciting and promising new technologies to emerge in the last few decades. Photographers, firefighters, filmmakers, engineers, and retailers have all used drones to improve public safety, innovate, and enhance creativity. Yet drones pose unique regulatory and privacy issues, and lawmakers at the federal and state levels are adopting policies that both ensure the safety of our national airspace and restrict the use of warrantless aerial surveillance. At a time when low-flying drones are affordable and ubiquitous, how useful are the airspace regulations and privacy laws designed for traditional airplanes and helicopters? Is there a way to build a regulatory and legal environment that ensures entrepreneurs and hobbyists can safely use drones while also protecting us from intrusive aerial surveillance?
11/12/202156 minutes, 26 seconds
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Interview with Matthew Feeney - Eye to the Sky

Drones are among the most exciting and promising new technologies to emerge in the last few decades. Photographers, firefighters, filmmakers, engineers, and retailers have all used drones to improve public safety, innovate, and enhance creativity. Yet drones pose unique regulatory and privacy issues, and lawmakers at the federal and state levels are adopting policies that both ensure the safety of our national airspace and restrict the use of warrantless aerial surveillance. At a time when low-flying drones are affordable and ubiquitous, how useful are the airspace regulations and privacy laws designed for traditional airplanes and helicopters? Is there a way to build a regulatory and legal environment that ensures entrepreneurs and hobbyists can safely use drones while also protecting us from intrusive aerial surveillance?
11/12/202156 minutes, 26 seconds
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Second interview with Baruch Lev

Ron and Ed welcome back Professor Baruch Lev from NYU Stern Business School. He was last on back in July 2016 and we discussed his book, The End of Accounting and the Path Forward for Investors and Managers. We talk more about that book and his more recent article in Accounting Today, The sad state of accounting standards.
11/5/202157 minutes, 17 seconds
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Second interview with Baruch Lev

Ron and Ed welcome back Professor Baruch Lev from NYU Stern Business School. He was last on back in July 2016 and we discussed his book, The End of Accounting and the Path Forward for Investors and Managers. We talk more about that book and his more recent article in Accounting Today, The sad state of accounting standards.
11/5/202157 minutes, 17 seconds
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Interview with Marco Bertini - The Ends Game

Would you rather pay for healthcare or for better health? For school or education? For groceries or nutrition? A car or transportation? A theater performance or entertainment? In The Ends Game, Marco Bertini describes how some firms are rewriting the rules of commerce: instead of selling the means (their products and services), they adopt innovative revenue models to pursue ends (actual outcomes). Ron and Ed are thrilled to have Marco on the show for what promises to be a stimulating conversation.
10/29/202157 minutes, 12 seconds
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Interview with Marco Bertini - The Ends Game

Would you rather pay for healthcare or for better health? For school or education? For groceries or nutrition? A car or transportation? A theater performance or entertainment? In The Ends Game, Marco Bertini describes how some firms are rewriting the rules of commerce: instead of selling the means (their products and services), they adopt innovative revenue models to pursue ends (actual outcomes). Ron and Ed are thrilled to have Marco on the show for what promises to be a stimulating conversation.
10/29/202157 minutes, 12 seconds
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The Ultimate Dragon Slayer, Daniel D. Morris

Ed and Ron are honored to welcome back Dan Morris, CPA, to the show. He's a master at the value conversation, and implemented Value Pricing back in his firm in 1996. He specializes in cryptocurrencies, wealth management, asset protection, multinational tax structures, tax optimization and much more. An excellent conversationalist, you don't want to miss this episode with one of the most innovative CPAs we know.
10/22/202155 minutes, 48 seconds
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The Ultimate Dragon Slayer, Daniel D. Morris

Ed and Ron are honored to welcome back Dan Morris, CPA, to the show. He's a master at the value conversation, and implemented Value Pricing back in his firm in 1996. He specializes in cryptocurrencies, wealth management, asset protection, multinational tax structures, tax optimization and much more. An excellent conversationalist, you don't want to miss this episode with one of the most innovative CPAs we know.
10/22/202155 minutes, 48 seconds
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One Thing!

Inspired by A. J. Jacobs when he appeared on Russ Robert's great podcast EconTalk, Ron and Ed have each been keeping a One Thing journal for the last few years. In this episode, they will share some of the best One Things.
10/15/202155 minutes, 43 seconds
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One Thing!

Inspired by A. J. Jacobs when he appeared on Russ Robert's great podcast EconTalk, Ron and Ed have each been keeping a One Thing journal for the last few years. In this episode, they will share some of the best One Things.
10/15/202155 minutes, 43 seconds
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Free-Rider Friday!

We miss Free-Rider Friday's, so were it bringing it back, but just this once. We used to do this on the last Friday of every month. Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays were designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. It's also a chance to clear out our stacks of stuff!
10/8/202156 minutes, 42 seconds
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Free-Rider Friday!

We miss Free-Rider Friday's, so were it bringing it back, but just this once. We used to do this on the last Friday of every month. Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays were designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. It's also a chance to clear out our stacks of stuff!
10/8/202156 minutes, 42 seconds
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Interview with Kimberlee Josephson

In Episode 349, Ron and Ed shared their thoughts and concerns about Woke Capitalism. In an email, Dr. Kimberlee Josephson wrote them saying, I just began listening to your podcast and I’m glad to have stumbled upon it! I wanted to reach out about your Woke Capitalism/ESG segment since this is an area I am trying to voice concern over. Well, in this episode we look forward to Kimberlee sharing those concerns with us.
10/1/202155 minutes, 32 seconds
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Interview with Kimberlee Josephson

In Episode 349, Ron and Ed shared their thoughts and concerns about Woke Capitalism. In an email, Dr. Kimberlee Josephson wrote them saying, I just began listening to your podcast and I’m glad to have stumbled upon it! I wanted to reach out about your Woke Capitalism/ESG segment since this is an area I am trying to voice concern over. Well, in this episode we look forward to Kimberlee sharing those concerns with us.
10/1/202155 minutes, 32 seconds
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Third interview with Joe Woodard

Joining Ron and Ed this week is two-time Guest Joe Woodard. Joe's vision is to transform small businesses through small business advisors. In the service of that vision, he and his team educate, coach, provide resources and build communities for small business advisors, with the overarching goal of empowering them to play a powerful, high-impact advisory role with their clients.
9/24/202158 minutes, 22 seconds
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Third interview with Joe Woodard

Joining Ron and Ed this week is two-time Guest Joe Woodard. Joe's vision is to transform small businesses through small business advisors. In the service of that vision, he and his team educate, coach, provide resources and build communities for small business advisors, with the overarching goal of empowering them to play a powerful, high-impact advisory role with their clients.
9/24/202158 minutes, 22 seconds
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Subscription Economy Update

In addition to a general Subscription Economy update, Ed and Ron will discuss what happens when the subscription model collides with a legacy model. There are essentially three ways to a launch a subscription model. What does the empirical report so far on the most optimal approach? Can you have two business models within the same organization? Join us for an in-depth look at these issues.
9/17/202157 minutes, 33 seconds
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Subscription Economy Update

In addition to a general Subscription Economy update, Ed and Ron will discuss what happens when the subscription model collides with a legacy model. There are essentially three ways to a launch a subscription model. What does the empirical report so far on the most optimal approach? Can you have two business models within the same organization? Join us for an in-depth look at these issues.
9/17/202157 minutes, 33 seconds
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Behavioral Biases

Over 90% of decision-making is supposedly unconscious and automatic. Behavioral Economics has sought to understand human behavior. It has identified many human biases. It has also come under recent indictment because of fraud in its data reporting and the non-replication of its findings by other academics. Join Ed and Ron for a discussion of some of the more prevalent biases found by, and the criticisms of, behavioral economics.
9/10/202156 minutes, 6 seconds
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Behavioral Biases

Over 90% of decision-making is supposedly unconscious and automatic. Behavioral Economics has sought to understand human behavior. It has identified many human biases. It has also come under recent indictment because of fraud in its data reporting and the non-replication of its findings by other academics. Join Ed and Ron for a discussion of some of the more prevalent biases found by, and the criticisms of, behavioral economics.
9/10/202156 minutes, 6 seconds
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Interview with David C. Baker

Ron and Ed welcome David C Baker, the leading authority on positioning, reinventing, and selling firms in the creative and digital space, to the show. David is the author of five books, three of which focus on the central elements of the business of expertise: positioning, financial management, and leadership. David speaks regularly on more than 70 topics relevant to entrepreneurial expertise, from 20 executives to 5,000 live on TV, all over the world. We will speak with him primarily about his book, The Business of Expertise.
9/3/202156 minutes, 2 seconds
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Interview with David C. Baker

Ron and Ed welcome David C Baker, the leading authority on positioning, reinventing, and selling firms in the creative and digital space, to the show. David is the author of five books, three of which focus on the central elements of the business of expertise: positioning, financial management, and leadership. David speaks regularly on more than 70 topics relevant to entrepreneurial expertise, from 20 executives to 5,000 live on TV, all over the world. We will speak with him primarily about his book, The Business of Expertise.
9/3/202156 minutes, 2 seconds
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Who Protects the Consumer More: Regulation or Reputation?

How do we protect the consumer from shoddy, fraudulent, or dangerous products and services? There's a long tradition that government must do something, which has led to a proverbial alphabet soup of regulatory bodies: the FDA, CPSC, USDA, and many more. Join Ed and Ron as they explore the legitimate issue of market failure, and also the less recognized government failure.
8/27/202156 minutes
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Who Protects the Consumer More: Regulation or Reputation?

How do we protect the consumer from shoddy, fraudulent, or dangerous products and services? There's a long tradition that government must do something, which has led to a proverbial alphabet soup of regulatory bodies: the FDA, CPSC, USDA, and many more. Join Ed and Ron as they explore the legitimate issue of market failure, and also the less recognized government failure.
8/27/202156 minutes
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Interview with James R. Harrigan

Three weeks ago, Ron and Ed interviewed Antony Davies co-host of the Word and Numbers podcast. This week they welcome Antony's co-host, political scientist James R. Harrigan. James is the F. A. Hayek Distinguished Fellow at the Foundation for Economic Education and the director of education at the Freedom Center at the University of Arizona. He co-hosts the Words & Numbers podcast and has written for The Wall Street Journal, USA Today, The Philadelphia Inquirer, and a host of other outlets. Previously, he served as dean of the American University of Iraq, Sulaimani.
8/20/202156 minutes, 24 seconds
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Interview with James R. Harrigan

Three weeks ago, Ron and Ed interviewed Antony Davies co-host of the Word and Numbers podcast. This week they welcome Antony's co-host, political scientist James R. Harrigan. James is the F. A. Hayek Distinguished Fellow at the Foundation for Economic Education and the director of education at the Freedom Center at the University of Arizona. He co-hosts the Words & Numbers podcast and has written for The Wall Street Journal, USA Today, The Philadelphia Inquirer, and a host of other outlets. Previously, he served as dean of the American University of Iraq, Sulaimani.
8/20/202156 minutes, 24 seconds
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Left to Right: Why the Traditional Political Spectrum is Wrong

In government and political science courses, students are taught the traditional “political/economic spectrum.” It shows Communism on the far left end of the spectrum; moving to the right, then Socialism; then Capitalism; and Fascism is at the far right end of the spectrum. Yet this spectrum is not only misleading, it is false. Join Ed and Ron for a discussion of why that is, and what the real political/economic spectrum actually looks like.
8/13/202156 minutes, 13 seconds
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Left to Right: Why the Traditional Political Spectrum is Wrong

In government and political science courses, students are taught the traditional “political/economic spectrum.” It shows Communism on the far left end of the spectrum; moving to the right, then Socialism; then Capitalism; and Fascism is at the far right end of the spectrum. Yet this spectrum is not only misleading, it is false. Join Ed and Ron for a discussion of why that is, and what the real political/economic spectrum actually looks like.
8/13/202156 minutes, 13 seconds
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Reginald Lee on Cost Accounting and The Subscription Model

Join Ed, Ron, and VeraSage Senior Fellow, and recidivist guest, Dr. Reginald Lee, as they engage in a round-table discussion about value, pricing, cost accounting, project management, and capacity; and how they all change, and don’t change, in the subscription business model. This is an adaptation of a Bonus Episode from July 14th that ran for approximately 80 minutes, available to our Cost-Plus Subscribers on our Patreon channel (https://www.patreon.com/TSOE).
8/6/202154 minutes, 55 seconds
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Reginald Lee on Cost Accounting and The Subscription Model

Join Ed, Ron, and VeraSage Senior Fellow, and recidivist guest, Dr. Reginald Lee, as they engage in a round-table discussion about value, pricing, cost accounting, project management, and capacity; and how they all change, and don’t change, in the subscription business model. This is an adaptation of a Bonus Episode from July 14th that ran for approximately 80 minutes, available to our Cost-Plus Subscribers on our Patreon channel (https://www.patreon.com/TSOE).
8/6/202154 minutes, 55 seconds
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Interview with Professor Antony Davies

Ron and Ed will be joined by Professor Antony Davies, associate professor of economics at Duquesne University. He is co-host of the podcast, Words & Numbers with Professor James Harrigan. He is co-inventor on a patent for generating supercomputing power from idle Internet-connected computers, and recipient of a NASA grant for developing statistical techniques for data mining using supercomputers. In other words, he is super smart.
7/30/202155 minutes, 51 seconds
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Interview with Professor Antony Davies

Ron and Ed will be joined by Professor Antony Davies, associate professor of economics at Duquesne University. He is co-host of the podcast, Words & Numbers with Professor James Harrigan. He is co-inventor on a patent for generating supercomputing power from idle Internet-connected computers, and recipient of a NASA grant for developing statistical techniques for data mining using supercomputers. In other words, he is super smart.
7/30/202155 minutes, 51 seconds
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Ken Teasdale, Armanino Audit Partner, Cannabis Group

Even though forty-five states permit marijuana, and one-third of Americans live in a location where recreational marijuana use is legal, it is still a controlled substance as a matter of federal law. Supreme Court justice Clarence Thomas recently wrote: “Once comprehensive, the Federal Government’s current approach is a half-in, half-out regime that simultaneously tolerates and forbids local use of marijuana. This contradictory and unstable state of affairs strains basic principles of federalism and conceals traps for the unwary.” Including accounting and tax traps. Ken Teasdale, audit partner at Armanino, will help us understand the many complex issues associated with this industry.
7/23/202154 minutes, 28 seconds
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Ken Teasdale, Armanino Audit Partner, Cannabis Group

Even though forty-five states permit marijuana, and one-third of Americans live in a location where recreational marijuana use is legal, it is still a controlled substance as a matter of federal law. Supreme Court justice Clarence Thomas recently wrote: “Once comprehensive, the Federal Government’s current approach is a half-in, half-out regime that simultaneously tolerates and forbids local use of marijuana. This contradictory and unstable state of affairs strains basic principles of federalism and conceals traps for the unwary.” Including accounting and tax traps. Ken Teasdale, audit partner at Armanino, will help us understand the many complex issues associated with this industry.
7/23/202154 minutes, 28 seconds
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Woke Capitalism: Virtuous or Virtue-Signaling?

Should sustainability be our new standard for investing? According to Larry Fink of BlackRock (more than $7 trillion in assets) the answer is yes. The ESG movement is an investment trend focused on Environmental, Social, and Governance matters in assessing a company’s long-term value. American investors have put more than $20 billion into ESG funds in 2019. Will ESG save the world from climate change, increase social and racial justice, eliminate fossil fuels, etc.? This is a new variant of the prior ideas of Corporate Social Responsibility, Social Responsibility Investing, and the Stakeholder theory of corporations. Is ESG being used to alter the structure of the capital markets? Does it really offer superior returns? This is a complex issue and we can see it manifested in how corporate CEOs are more willing to be involved in politics. Join Ed and Ron to discuss these ideas and see if we should be worried, or just concerned?
7/16/202156 minutes, 9 seconds
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Woke Capitalism: Virtuous or Virtue-Signaling?

Should sustainability be our new standard for investing? According to Larry Fink of BlackRock (more than $7 trillion in assets) the answer is yes. The ESG movement is an investment trend focused on Environmental, Social, and Governance matters in assessing a company’s long-term value. American investors have put more than $20 billion into ESG funds in 2019. Will ESG save the world from climate change, increase social and racial justice, eliminate fossil fuels, etc.? This is a new variant of the prior ideas of Corporate Social Responsibility, Social Responsibility Investing, and the Stakeholder theory of corporations. Is ESG being used to alter the structure of the capital markets? Does it really offer superior returns? This is a complex issue and we can see it manifested in how corporate CEOs are more willing to be involved in politics. Join Ed and Ron to discuss these ideas and see if we should be worried, or just concerned?
7/16/202156 minutes, 9 seconds
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Second interview with Mark Stiving

Your market cares about how much value they will get from your product. Purchase decisions are driven almost entirely by the perceived value of the alternatives. This is just some of the wisdom from our Guest, Mark Stiving. While our conversation with Mark will focus on his new book Win, Keep, Grow: How to price and package to accelerate your subscription business.
7/9/202155 minutes, 41 seconds
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Second interview with Mark Stiving

Your market cares about how much value they will get from your product. Purchase decisions are driven almost entirely by the perceived value of the alternatives. This is just some of the wisdom from our Guest, Mark Stiving. While our conversation with Mark will focus on his new book Win, Keep, Grow: How to price and package to accelerate your subscription business.
7/9/202155 minutes, 41 seconds
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Project Management and The Subscription Model

This episode is dedicated to the possibility that we can understand project management quite differently when we view it through the lens of the subscription model. Rethinking this is challenging because it requires us (read ED!) to think differently than we (HE) have (has) in the past. If you think you are capable to engage in this type of thinking (or just want to hear Ed have an on-air mental breakdown), we invite you to join us in listening to this episode.
7/2/202155 minutes, 58 seconds
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Project Management and The Subscription Model

This episode is dedicated to the possibility that we can understand project management quite differently when we view it through the lens of the subscription model. Rethinking this is challenging because it requires us (read ED!) to think differently than we (HE) have (has) in the past. If you think you are capable to engage in this type of thinking (or just want to hear Ed have an on-air mental breakdown), we invite you to join us in listening to this episode.
7/2/202155 minutes, 58 seconds
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Interview with Mustafa Akyol

Ron and Ed welcome Turkish journalist and author, Mustafa Akyol. Like Rabbi Daniel Lapin and Father Robert Sirico, Mustafa ardently defends the free market in a religious context in his case, Islam. In addition to writing, he is also a public speaker who has given hundreds of lectures and talks on numerous platforms, including TED, where he spoke on “Faith vs. Tradition in Islam.” He has also been a commentator on public affairs programs, including the BBC’s “Hardtalk” and CNN’s “Fareed Zakaria GPS.”
6/25/202154 minutes, 32 seconds
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Interview with Mustafa Akyol

Ron and Ed welcome Turkish journalist and author, Mustafa Akyol. Like Rabbi Daniel Lapin and Father Robert Sirico, Mustafa ardently defends the free market in a religious context in his case, Islam. In addition to writing, he is also a public speaker who has given hundreds of lectures and talks on numerous platforms, including TED, where he spoke on “Faith vs. Tradition in Islam.” He has also been a commentator on public affairs programs, including the BBC’s “Hardtalk” and CNN’s “Fareed Zakaria GPS.”
6/25/202154 minutes, 32 seconds
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Interview with Mark Wickersham

Ron and Ed look forward to welcoming value pricing disciple turned evangelist, Mark Wickersham. Mark started his own accounting firm in 1996 and made dozens of stupid mistakes in the first 2 years. These mistakes had disastrous consequences on his profits and cash balances. But in November 1999 all that changed. With help from Steve Pipe, Michael Gerber, Paul Dunn, and our own Ron Baker he created the 7-step “Fastest Way To Double Your Profits” formula. We look forward to talking to Mark about his latest thinking on value pricing and beyond.
6/18/202156 minutes, 17 seconds
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Interview with Mark Wickersham

Ron and Ed look forward to welcoming value pricing disciple turned evangelist, Mark Wickersham. Mark started his own accounting firm in 1996 and made dozens of stupid mistakes in the first 2 years. These mistakes had disastrous consequences on his profits and cash balances. But in November 1999 all that changed. With help from Steve Pipe, Michael Gerber, Paul Dunn, and our own Ron Baker he created the 7-step “Fastest Way To Double Your Profits” formula. We look forward to talking to Mark about his latest thinking on value pricing and beyond.
6/18/202156 minutes, 17 seconds
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Fifth Interview with Rabbi Daniel Lapin

Ed and Ron are honored to welcome back Rabbi Daniel Lapin back to the show, for the fifth time—a record for the highest number of appearances on The Soul of Enterprise. We will have a far-ranging discussion on a number of topics, including envy, and income inequality. You don’t want to miss this episode!
6/11/202156 minutes, 22 seconds
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Fifth Interview with Rabbi Daniel Lapin

Ed and Ron are honored to welcome back Rabbi Daniel Lapin back to the show, for the fifth time—a record for the highest number of appearances on The Soul of Enterprise. We will have a far-ranging discussion on a number of topics, including envy, and income inequality. You don’t want to miss this episode!
6/11/202156 minutes, 22 seconds
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Price Sensitivity Factors in the Subscription Business Model

In one of our most listened to shows, Episode #61, we discussed the 10 Factors of Price Sensitivity, in the context of Value Pricing 1.0. This episode Ed and Ron will discuss how to use these factors in the context of Value Pricing 2.0, the Subscription Business Model. They are still as relevant, only you view them at the macro level of the firm's strategy, branding, positioning, and value proposition, rather than at the micro of level of pricing each customer.
6/4/202158 minutes, 40 seconds
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Price Sensitivity Factors in the Subscription Business Model

In one of our most listened to shows, Episode #61, we discussed the 10 Factors of Price Sensitivity, in the context of Value Pricing 1.0. This episode Ed and Ron will discuss how to use these factors in the context of Value Pricing 2.0, the Subscription Business Model. They are still as relevant, only you view them at the macro level of the firm's strategy, branding, positioning, and value proposition, rather than at the micro of level of pricing each customer.
6/4/202158 minutes, 40 seconds
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Interview with Charles C Cooke

Listeners know that Ron is more a conservative and Ed, well, he's pretty dang libertarian, so who better to appear with them than the author of a book entitled The Conservatarian Manifesto. Charles C Cooke is a Senior Writer at National Review, a co-host of the Mad Dogs and Englishmen podcast. Charles is a graduate of the University of Oxford, at which he studied modern history and politics. His work has focused on Anglo-American history, British liberty, free speech, the Second Amendment, and American exceptionalism. Charles is a frequent guest on HBO’s Real Time with Bill Maher and has broadcast for the BBC, MSNBC, Fox News, and Fox Business. He immigrated to the United States in 2011 and became an American citizen in 2018
5/28/202155 minutes, 55 seconds
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Interview with Charles C Cooke

Listeners know that Ron is more a conservative and Ed, well, he's pretty dang libertarian, so who better to appear with them than the author of a book entitled The Conservatarian Manifesto. Charles C Cooke is a Senior Writer at National Review, a co-host of the Mad Dogs and Englishmen podcast. Charles is a graduate of the University of Oxford, at which he studied modern history and politics. His work has focused on Anglo-American history, British liberty, free speech, the Second Amendment, and American exceptionalism. Charles is a frequent guest on HBO’s Real Time with Bill Maher and has broadcast for the BBC, MSNBC, Fox News, and Fox Business. He immigrated to the United States in 2011 and became an American citizen in 2018
5/28/202155 minutes, 55 seconds
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Interview with Corey McComb, Productivity Is For Robots

Productivity Is For Robots is a book that’s a perfect fit for The Soul of Enterprise. It’s the E’ffing Debate on steroids (efficiency vs. effectiveness). Corey McComb writes in the Epilogue: “My hope for this book is that it is used as a shield against the robotic calls of cold-hearted efficiency and conformity. That it serves as a reminder to prioritize people, deep thinking, laughter, and leisure.” Join Ed and Ron for what is sure to be a fantastic conversation with a dynamic thinker.
5/21/202156 minutes, 22 seconds
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Interview with Corey McComb, Productivity Is For Robots

Productivity Is For Robots is a book that’s a perfect fit for The Soul of Enterprise. It’s the E’ffing Debate on steroids (efficiency vs. effectiveness). Corey McComb writes in the Epilogue: “My hope for this book is that it is used as a shield against the robotic calls of cold-hearted efficiency and conformity. That it serves as a reminder to prioritize people, deep thinking, laughter, and leisure.” Join Ed and Ron for what is sure to be a fantastic conversation with a dynamic thinker.
5/21/202156 minutes, 22 seconds
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Interview with Tony Dolan-Chief Speechwriter for President Reagan

Ed and Ron are honored to have Tony Dolan on the show, former President Ronald Reagan’s Special Assistant and Chief Speechwriter. He graduated from Yale University in 1970. He wrote two of the more famous Reagan speeches, “The Evil Empire,” and the British House of Commons speech where he used the line “Ash Heap of History” to define the Soviet Union. Like our conversations with Peter Robinson and Joshua Gilder, two other Reagan speechwriters, being able to interview Tony is living history.
5/14/202152 minutes
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Interview with Tony Dolan-Chief Speechwriter for President Reagan

Ed and Ron are honored to have Tony Dolan on the show, former President Ronald Reagan’s Special Assistant and Chief Speechwriter. He graduated from Yale University in 1970. He wrote two of the more famous Reagan speeches, “The Evil Empire,” and the British House of Commons speech where he used the line “Ash Heap of History” to define the Soviet Union. Like our conversations with Peter Robinson and Joshua Gilder, two other Reagan speechwriters, being able to interview Tony is living history.
5/14/202152 minutes
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Interview with Patrick Reasonover on They Say It Can't Be Done

Ron and Ed are joined by Patrick Reasonover to discuss his new film, They Say It Can't Be Done, a documentary that explores how innovation can solve some of the world's largest problems. It tracks four companies on the cutting edge of technological solutions that could heal the seas, solve hunger, eliminate organ waitlists, and reduce atmospheric carbon. Innovation never comes without risk and often brings consequences that can impact our health, safety, and environment. That is why the regulatory system is designed to protect and serve the public interest. In the fast-paced world of technological development, however, even well-intentioned regulations can inadvertently hamper beneficial progress. Each company in the film has the potential to solve some of our greatest challenges, but all face a common roadblock: a regulatory system that could impede their pathways to success. Is it time for us to imagine a new regulatory approach?
5/7/202154 minutes, 45 seconds
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Interview with Patrick Reasonover on They Say It Can't Be Done

Ron and Ed are joined by Patrick Reasonover to discuss his new film, They Say It Can't Be Done, a documentary that explores how innovation can solve some of the world's largest problems. It tracks four companies on the cutting edge of technological solutions that could heal the seas, solve hunger, eliminate organ waitlists, and reduce atmospheric carbon. Innovation never comes without risk and often brings consequences that can impact our health, safety, and environment. That is why the regulatory system is designed to protect and serve the public interest. In the fast-paced world of technological development, however, even well-intentioned regulations can inadvertently hamper beneficial progress. Each company in the film has the potential to solve some of our greatest challenges, but all face a common roadblock: a regulatory system that could impede their pathways to success. Is it time for us to imagine a new regulatory approach?
5/7/202154 minutes, 45 seconds
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Interview with John Tamny - When Politicians Panicked

Ron and Ed will be joined by author and speaker John Tamny to talk about his new book When Politicians Panicked. In the boo, Tamny makes a relentless case that free people don’t just produce the wealth that renders today’s killers yesterday’s news. They also produce crucial information about health threats that shine a light on that which threatens us. This is not about COVID-19, it is about the political response to it. Be ready for an incredibly nuanced dialogue.
4/30/202155 minutes, 49 seconds
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Interview with John Tamny - When Politicians Panicked

Ron and Ed will be joined by author and speaker John Tamny to talk about his new book When Politicians Panicked. In the boo, Tamny makes a relentless case that free people don’t just produce the wealth that renders today’s killers yesterday’s news. They also produce crucial information about health threats that shine a light on that which threatens us. This is not about COVID-19, it is about the political response to it. Be ready for an incredibly nuanced dialogue.
4/30/202155 minutes, 49 seconds
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Interview with Jonathan Stark

Ron and Ed welcome professional business consultant and author of The Billable Hour Is Nuts, Jonathan Stark. He is the host of Ditching Hourly podcast, and writes a daily newsletter on pricing for independent professionals. Join us for what will surely be a screed against the billable and some interesting takes on subscription-based pricing.
4/23/202156 minutes, 22 seconds
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Interview with Jonathan Stark

Ron and Ed welcome professional business consultant and author of The Billable Hour Is Nuts, Jonathan Stark. He is the host of Ditching Hourly podcast, and writes a daily newsletter on pricing for independent professionals. Join us for what will surely be a screed against the billable and some interesting takes on subscription-based pricing.
4/23/202156 minutes, 22 seconds
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Interview with Leah Power, Institute of Communication Agencies

Ed and Ron are honored to welcome Leah Power, Executive Vice President, Strategic Operations Consultant, of the Institute of Communication Agencies, in Canada. Leah recently co-authored a study on the broken RFP process. As they write: “The RFP selection process, for all types of clients, brands and agencies, is flawed. That’s why we’re pushing ‘to retire the RFP’ from global business practice. And we’ve got a firm plan for what should replace it. Our QBS Agency Search Guide focuses on QBS (Qualification-Based Selection), a process that will ultimately help client organizations to buy creative services that are critical, complex, and customized.” You can access this report at www.theica.ca/qbs. Join us as discuss better ways to communicate your value than the traditional price-based RFP process.
4/16/202155 minutes, 33 seconds
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Interview with Leah Power, Institute of Communication Agencies

Ed and Ron are honored to welcome Leah Power, Executive Vice President, Strategic Operations Consultant, of the Institute of Communication Agencies, in Canada. Leah recently co-authored a study on the broken RFP process. As they write: “The RFP selection process, for all types of clients, brands and agencies, is flawed. That’s why we’re pushing ‘to retire the RFP’ from global business practice. And we’ve got a firm plan for what should replace it. Our QBS Agency Search Guide focuses on QBS (Qualification-Based Selection), a process that will ultimately help client organizations to buy creative services that are critical, complex, and customized.” You can access this report at www.theica.ca/qbs. Join us as discuss better ways to communicate your value than the traditional price-based RFP process.
4/16/202155 minutes, 33 seconds
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Interview with Alex Nowrasteh

Ron and Ed are both strong advocates of immigration although they do differ on some policy details. On this episode, we welcome Alex Nowrasteh, the director of immigration and trade at the Cato Institute’s Herbert A. Stiefel Center for Trade Policy Studies. Alex understands not only the subtlety of immigration policy but can cite chapter and verse the latest data on immigration.
4/9/202152 minutes, 18 seconds
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Interview with Alex Nowrasteh

Ron and Ed are both strong advocates of immigration although they do differ on some policy details. On this episode, we welcome Alex Nowrasteh, the director of immigration and trade at the Cato Institute’s Herbert A. Stiefel Center for Trade Policy Studies. Alex understands not only the subtlety of immigration policy but can cite chapter and verse the latest data on immigration.
4/9/202152 minutes, 18 seconds
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Interview with Dre Baldwin

Back in December Ron and Ed received an email with a link to a custom video from Dre Baldwin in which he pitched us on why he should be a Guest on The Soul of Enterprise. We get dozens of requests via email and Dre's was NOT the first to have a video, but it was so authentic, we knew we had to have him on. His story of perseverance will knock you out.
4/2/202156 minutes, 44 seconds
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Interview with Dre Baldwin

Back in December Ron and Ed received an email with a link to a custom video from Dre Baldwin in which he pitched us on why he should be a Guest on The Soul of Enterprise. We get dozens of requests via email and Dre's was NOT the first to have a video, but it was so authentic, we knew we had to have him on. His story of perseverance will knock you out.
4/2/202156 minutes, 44 seconds
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Interview with Matthew Stewart - The Management Myth

Cited in Episode #1 of The Soul of Enterprise, Declaring Independence from the Tyranny of Taylorism, Matthew Stewart has influenced Ron and Ed's thinking for over a decade. His seminal book, The Management Myth, eviscerates any notion that business is a science. It is art, full stop. During this episode, we will dig deep into Matthew's thinking and what he suggests as alternatives.
3/26/202156 minutes, 12 seconds
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Interview with Matthew Stewart - The Management Myth

Cited in Episode #1 of The Soul of Enterprise, Declaring Independence from the Tyranny of Taylorism, Matthew Stewart has influenced Ron and Ed's thinking for over a decade. His seminal book, The Management Myth, eviscerates any notion that business is a science. It is art, full stop. During this episode, we will dig deep into Matthew's thinking and what he suggests as alternatives.
3/26/202156 minutes, 12 seconds
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Why Do Consumers Love Subscriptions?

Join Ed and Ron for another angle on the Subscription Business Model. We’ll dive into the 2020 Subscribed Institute and The Harris Poll international survey on what consumers most value about subscriptions. And some fascinating findings from the latest Subscription Economy Index™. We’ll also answer a listener’s question on pricing and offering options, and how they are different under Value Pricing 1.0 and 2.0.
3/19/202157 minutes, 5 seconds
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Why Do Consumers Love Subscriptions?

Join Ed and Ron for another angle on the Subscription Business Model. We’ll dive into the 2020 Subscribed Institute and The Harris Poll international survey on what consumers most value about subscriptions. And some fascinating findings from the latest Subscription Economy Index™. We’ll also answer a listener’s question on pricing and offering options, and how they are different under Value Pricing 1.0 and 2.0.
3/19/202157 minutes, 5 seconds
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Interview with Joshua Gilder, Reagan senior speechwriter

Ed and Ron are honored to have Joshua Gilder on the show. As former President Ronald Reagan’s senior speech writer, his first speech for the President won acclaim for the line “Go Ahead, Make My Day!” He co-authored two State of the Union addresses and contributed to many of the President’s televised speeches from the Oval Office. He wrote Mr. Reagan’s highly regarded 1988 Moscow Summit address to students at Moscow State University, which opens our show. He has served as a consultant and advisor on numerous Presidential primary and general campaigns, including Reagan ’84, Bush ’88, Forbes ’96, Dole ’96, Forbes '00, and Giuliani '08. His novel, Ghost Image, was published in 2002 and his scientific history of the dramatic collaboration of Johannes Kepler and Tycho Brahe, Heavenly Intrigue, (co-authored with his wife, Anne-Lee Gilder) was published in 2004. Like our conversation with Peter Robinson, another Reagan speechwriter, this is living history in the making.
3/12/202154 minutes, 38 seconds
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Interview with Joshua Gilder, Reagan senior speechwriter

Ed and Ron are honored to have Joshua Gilder on the show. As former President Ronald Reagan’s senior speech writer, his first speech for the President won acclaim for the line “Go Ahead, Make My Day!” He co-authored two State of the Union addresses and contributed to many of the President’s televised speeches from the Oval Office. He wrote Mr. Reagan’s highly regarded 1988 Moscow Summit address to students at Moscow State University, which opens our show. He has served as a consultant and advisor on numerous Presidential primary and general campaigns, including Reagan ’84, Bush ’88, Forbes ’96, Dole ’96, Forbes '00, and Giuliani '08. His novel, Ghost Image, was published in 2002 and his scientific history of the dramatic collaboration of Johannes Kepler and Tycho Brahe, Heavenly Intrigue, (co-authored with his wife, Anne-Lee Gilder) was published in 2004. Like our conversation with Peter Robinson, another Reagan speechwriter, this is living history in the making.
3/12/202154 minutes, 38 seconds
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Episode #330: In Search of Relationship Value

We all talk about how professional firms are in the relationship business. But is this just lip service? Do our business models reflect this relationship value, or do they reflect a transactional value? Even Value Pricing can focus us on the wrong understanding of what it is the customer truly values. Join Ed and Ron for a discussion of relationship value and how it is often unobserved and underpriced in today’s firms.
3/5/202156 minutes, 28 seconds
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Episode #330: In Search of Relationship Value

We all talk about how professional firms are in the relationship business. But is this just lip service? Do our business models reflect this relationship value, or do they reflect a transactional value? Even Value Pricing can focus us on the wrong understanding of what it is the customer truly values. Join Ed and Ron for a discussion of relationship value and how it is often unobserved and underpriced in today’s firms.
3/5/202156 minutes, 28 seconds
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Interview with Donald Hoffman

Ron and Ed welcome to the show the author of Ed's favorite book of 2019 The Case Against Reality, Professor Donald D Hoffman. (Or do they.) Donald is a cognitive psychologist and popular science author. (Or is he.) He is a professor in the Department of Cognitive Sciences at the University of California, Irvine, with joint appointments in the Department of Philosophy, the Department of Logic and Philosophy of Science, and the School of Computer Science. (Seriously, he is.) (And you are going to love this episode!)
2/26/202155 minutes, 22 seconds
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Interview with Donald Hoffman

Ron and Ed welcome to the show the author of Ed's favorite book of 2019 The Case Against Reality, Professor Donald D Hoffman. (Or do they.) Donald is a cognitive psychologist and popular science author. (Or is he.) He is a professor in the Department of Cognitive Sciences at the University of California, Irvine, with joint appointments in the Department of Philosophy, the Department of Logic and Philosophy of Science, and the School of Computer Science. (Seriously, he is.) (And you are going to love this episode!)
2/26/202155 minutes, 22 seconds
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Interview with Gene Marks

Ron and Ed welcome author, columnist, and TV personality, Gene Marks to the show. Gene Marks appears regularly on MSNBC and Fox News as well as The John Batchelor Show and SiriusXM’s Wharton Business Channel where he talks about the financial, economic, and technology issues that affect business leaders today.
2/19/202155 minutes, 56 seconds
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Interview with Gene Marks

Ron and Ed welcome author, columnist, and TV personality, Gene Marks to the show. Gene Marks appears regularly on MSNBC and Fox News as well as The John Batchelor Show and SiriusXM’s Wharton Business Channel where he talks about the financial, economic, and technology issues that affect business leaders today.
2/19/202155 minutes, 56 seconds
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Interview with John Warrillow

Ron and Ed welcome the author of The Automatic Customer, John Warillow. John's work has been a staple of the presentations that Ron and Ed have given on subscription-based pricing since the beginning. His nine models for subscription businesses lay the foundation for almost all subscriptions you will encounter. Join us for what promises to be an enlightening conversation.
2/12/202156 minutes, 16 seconds
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Interview with John Warrillow

Ron and Ed welcome the author of The Automatic Customer, John Warillow. John's work has been a staple of the presentations that Ron and Ed have given on subscription-based pricing since the beginning. His nine models for subscription businesses lay the foundation for almost all subscriptions you will encounter. Join us for what promises to be an enlightening conversation.
2/12/202156 minutes, 16 seconds
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Best books of 2020

An annual favorite, Ron and Ed will talk about the best books they each read in 2020. Sometimes there is overlap, other times none. What will it be this year! If you have any guesses let us know on social media at @asktsoe on Twitter or https://www.facebook.com/asktsoe on Facebook.
2/5/202155 minutes, 53 seconds
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Best books of 2020

An annual favorite, Ron and Ed will talk about the best books they each read in 2020. Sometimes there is overlap, other times none. What will it be this year! If you have any guesses let us know on social media at @asktsoe on Twitter or https://www.facebook.com/asktsoe on Facebook.
2/5/202155 minutes, 53 seconds
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Interview with Virgina Postrel

Ron and Ed are honored to welcome Virginia Postrel, author of The Fabric of Civilization: How Textiles Made the World. Virginia is also a columnist and speaker whose work spans a broad range of topics, from social science to fashion, concentrating on the intersection of culture, commerce, and technology. Writing in Vanity Fair, Sam Tanenhaus described her as a master D.J. who sequences the latest riffs from the hard sciences, the social sciences, business, and technology, to name only a few sources.
1/29/202157 minutes, 46 seconds
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Interview with Virgina Postrel

Ron and Ed are honored to welcome Virginia Postrel, author of The Fabric of Civilization: How Textiles Made the World. Virginia is also a columnist and speaker whose work spans a broad range of topics, from social science to fashion, concentrating on the intersection of culture, commerce, and technology. Writing in Vanity Fair, Sam Tanenhaus described her as a master D.J. who sequences the latest riffs from the hard sciences, the social sciences, business, and technology, to name only a few sources.
1/29/202157 minutes, 46 seconds
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Interview with Anne Janzer

Ron and Ed are pleased to welcome to the show, Anne Janzer, the author of Subscription Marketing, and four other books on writing. In addition to being an award-winning author, Anne is an armchair cognitive science geek, nonfiction author coach, marketing practitioner, and blogger. She’s on a mission to help people spread important ideas through writing.
1/22/202156 minutes, 39 seconds
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Interview with Anne Janzer

Ron and Ed are pleased to welcome to the show, Anne Janzer, the author of Subscription Marketing, and four other books on writing. In addition to being an award-winning author, Anne is an armchair cognitive science geek, nonfiction author coach, marketing practitioner, and blogger. She’s on a mission to help people spread important ideas through writing.
1/22/202156 minutes, 39 seconds
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Interview with Art Carden

Ron and Ed welcome economist Art Carden, co-author of Leave Me Alone and I'll Make You Rich: How the Bourgeois Deal Enriched the World, with three-time Guest Deirdre McCloskey to the show. He is a Professor of Economics at Samford University’s Brock School of Business. In addition, he is a Senior Fellow with the American Institute for Economic Research, a Senior Research Fellow with the Institute for Faith, Work, and Economics, a Senior Fellow with the Beacon Center of Tennessee, and a Research Fellow with the Independent Institute.
1/15/202156 minutes, 26 seconds
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Interview with Art Carden

Ron and Ed welcome economist Art Carden, co-author of Leave Me Alone and I'll Make You Rich: How the Bourgeois Deal Enriched the World, with three-time Guest Deirdre McCloskey to the show. He is a Professor of Economics at Samford University’s Brock School of Business. In addition, he is a Senior Fellow with the American Institute for Economic Research, a Senior Research Fellow with the Institute for Faith, Work, and Economics, a Senior Fellow with the Beacon Center of Tennessee, and a Research Fellow with the Independent Institute.
1/15/202156 minutes, 26 seconds
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Interview with Kevin D. Williamson

Ron and Ed welcome fellow with National Review Institute and National Review’s roving correspondent, Kevin writes “The Tuesday,” a weekly newsletter. His latest book, Big White Ghetto: Stone Broke, Stone-Cold Stupid, and High on Rage in the Dank Wooly Wilds of the ‘Real America,’ was published in October.
1/8/202156 minutes, 12 seconds
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Interview with Kevin D. Williamson

Ron and Ed welcome fellow with National Review Institute and National Review’s roving correspondent, Kevin writes “The Tuesday,” a weekly newsletter. His latest book, Big White Ghetto: Stone Broke, Stone-Cold Stupid, and High on Rage in the Dank Wooly Wilds of the ‘Real America,’ was published in October.
1/8/202156 minutes, 12 seconds
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Second interview with Dr. Mary Ruwart

Ron and Ed welcome back to the show, Dr. Mary Ruwart. Her book Death by Regulation demonstrates the futility of the US FDA and was prescient with regard to the bureaucratic delays we have seen with the vaccine for COVID-19. We will explore this topic and more with her.
12/18/202056 minutes, 58 seconds
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Second interview with Dr. Mary Ruwart

Ron and Ed welcome back to the show, Dr. Mary Ruwart. Her book Death by Regulation demonstrates the futility of the US FDA and was prescient with regard to the bureaucratic delays we have seen with the vaccine for COVID-19. We will explore this topic and more with her.
12/18/202056 minutes, 58 seconds
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Interview with Peter Robinson

Ron and Ed welcome Peter Robinson, host of the Hoover Institution's show Uncommon Knowledge. This show is among Ron and Ed's top listens, but it is Peter's own work about which we want to talk with him. Most famously, he authored the speech given by Ronald Reagan where he implored, Mr. Gorbachev, tear down this wall! Peter is also the author of three books: How Ronald Reagan Changed My Life (Regan Books, 2003); It's My Party: A Republican's Messy Love Affair with the GOP, (Warner Books, 2000); and the best-selling business book Snapshots from Hell: The Making of an MBA (Warner Books, 1994; still available in paperback).
12/11/202056 minutes, 46 seconds
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Interview with Peter Robinson

Ron and Ed welcome Peter Robinson, host of the Hoover Institution's show Uncommon Knowledge. This show is among Ron and Ed's top listens, but it is Peter's own work about which we want to talk with him. Most famously, he authored the speech given by Ronald Reagan where he implored, Mr. Gorbachev, tear down this wall! Peter is also the author of three books: How Ronald Reagan Changed My Life (Regan Books, 2003); It's My Party: A Republican's Messy Love Affair with the GOP, (Warner Books, 2000); and the best-selling business book Snapshots from Hell: The Making of an MBA (Warner Books, 1994; still available in paperback).
12/11/202056 minutes, 46 seconds
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Interview with Robbie Kellman Baxter

This week Ron and Ed welcome Robbie Kellman Baxter, author of The Forever Transaction. We will be talking about, of course, SUBSCRIPTION! Robbie's customers include Netflix, the National Restaurant Association, and The Mail Newspapers in the UK, as well as dozens of Silicon Valley SaaS and consumer subscription companies.
12/4/202054 minutes, 52 seconds
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Interview with Robbie Kellman Baxter

This week Ron and Ed welcome Robbie Kellman Baxter, author of The Forever Transaction. We will be talking about, of course, SUBSCRIPTION! Robbie's customers include Netflix, the National Restaurant Association, and The Mail Newspapers in the UK, as well as dozens of Silicon Valley SaaS and consumer subscription companies.
12/4/202054 minutes, 52 seconds
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Third (and a half) interview with Father Robert Sirico

Ron and Ed are thrilled to have one of their favorite Guests back on the show, Fr. Robert Sirico of The Acton Institute. He along with Rabbi Lapin inspired the name of our show. Among the topic we hope to discuss are an update on the situation in Hong Kong especially Jimmy Lai, The Economy of Francesco, and the new papal encyclical Fratelli Tutti.
11/20/202056 minutes, 16 seconds
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Third (and a half) interview with Father Robert Sirico

Ron and Ed are thrilled to have one of their favorite Guests back on the show, Fr. Robert Sirico of The Acton Institute. He along with Rabbi Lapin inspired the name of our show. Among the topic we hope to discuss are an update on the situation in Hong Kong especially Jimmy Lai, The Economy of Francesco, and the new papal encyclical Fratelli Tutti.
11/20/202056 minutes, 16 seconds
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Subscription Economy Update

After the plethora of interviews these past few months, Ron and Ed return to their examination of the subscription economy. They will look at new subscription offerings they have collected including some in professional firms as well as the overall state of subscriptions in the face of C-19. If you have anything to contribute, we would love to hear from you at asktsoe@verasage.com.
11/13/202056 minutes, 1 second
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Subscription Economy Update

After the plethora of interviews these past few months, Ron and Ed return to their examination of the subscription economy. They will look at new subscription offerings they have collected including some in professional firms as well as the overall state of subscriptions in the face of C-19. If you have anything to contribute, we would love to hear from you at asktsoe@verasage.com.
11/13/202056 minutes, 1 second
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Interview with Jay Nordlinger

Ron and Ed could not have picked a better Guest for this week’s show. Jay Nordlinger is a senior editor of National Review and a book fellow of the National Review Institute. He writes about a variety of subjects, including politics, foreign affairs, and the arts. He is a music critic for The New Criterion. For the National Review website, he writes a column called “Impromptus.” With Mona Charen, he hosts the Need to Know podcast, and he also hosts a podcast called “Q&A.” In 2011, he filmed The Human Parade, with Jay Nordlinger, a TV series bringing hour-long interviews with various personalities. His latest book is Children of Monsters: An Inquiry into the Sons and Daughters of Dictators. He is also the author of Peace, They Say, a history of the Nobel Peace Prize. Some 100 pieces are gathered in Here, There & Everywhere: Collected Writings of Jay Nordlinger. A native Michigander, Nordlinger lives in New York.
11/6/202056 minutes, 33 seconds
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Interview with Jay Nordlinger

Ron and Ed could not have picked a better Guest for this week’s show. Jay Nordlinger is a senior editor of National Review and a book fellow of the National Review Institute. He writes about a variety of subjects, including politics, foreign affairs, and the arts. He is a music critic for The New Criterion. For the National Review website, he writes a column called “Impromptus.” With Mona Charen, he hosts the Need to Know podcast, and he also hosts a podcast called “Q&A.” In 2011, he filmed The Human Parade, with Jay Nordlinger, a TV series bringing hour-long interviews with various personalities. His latest book is Children of Monsters: An Inquiry into the Sons and Daughters of Dictators. He is also the author of Peace, They Say, a history of the Nobel Peace Prize. Some 100 pieces are gathered in Here, There & Everywhere: Collected Writings of Jay Nordlinger. A native Michigander, Nordlinger lives in New York.
11/6/202056 minutes, 33 seconds
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Second interview with Jules Goddard

Ron and Ed welcome back Dr. Jules Goddard, author of Uncommon Sense, Common Nonsense: Why some organizations consistently outperform others (co-authored with Tony Eccles). His brilliant observation that Strategy is the rare and precious skill of staying one step ahead of the need to be efficient, continues to inspire us. We will continue to unpack this statement and more.
10/30/202056 minutes, 26 seconds
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Second interview with Jules Goddard

Ron and Ed welcome back Dr. Jules Goddard, author of Uncommon Sense, Common Nonsense: Why some organizations consistently outperform others (co-authored with Tony Eccles). His brilliant observation that Strategy is the rare and precious skill of staying one step ahead of the need to be efficient, continues to inspire us. We will continue to unpack this statement and more.
10/30/202056 minutes, 26 seconds
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Second interview with Mark Koziel

Ron and Ed are delighted to welcome back Mark Koziel, this time in his new capacity as President and CEO at Allinial Global. Mark is a CPA, CGMA in the U.S. with over 20 years of experience in accounting, management, consulting, and advocacy.
10/23/202055 minutes, 46 seconds
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Second interview with Mark Koziel

Ron and Ed are delighted to welcome back Mark Koziel, this time in his new capacity as President and CEO at Allinial Global. Mark is a CPA, CGMA in the U.S. with over 20 years of experience in accounting, management, consulting, and advocacy.
10/23/202055 minutes, 46 seconds
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Interview with Professor Gary Hamel on his book - Humanocracy

Ron and Ed are honored to be joined this week by one of the foremost management thinkers of our time, Professor Gary Hamel. In Humanocracy, Gary Hamel and his co-author, Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. Drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings inside them.
10/16/202054 minutes, 26 seconds
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Interview with Professor Gary Hamel on his book - Humanocracy

Ron and Ed are honored to be joined this week by one of the foremost management thinkers of our time, Professor Gary Hamel. In Humanocracy, Gary Hamel and his co-author, Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. Drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings inside them.
10/16/202054 minutes, 26 seconds
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Third (and a half) interview with Rabbi Daniel Lapin

Ron and Ed are honored to interview Rabbi Daniel Lapin for the third (plus) time (our first guest to make an appearance twice). Ron has been a big fan of the Rabbi, listening to his radio show, and reading his books, for over a decade. We will talk about the business wisdom contained in the Hebrew Bible.
10/9/202056 minutes, 32 seconds
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Third (and a half) interview with Rabbi Daniel Lapin

Ron and Ed are honored to interview Rabbi Daniel Lapin for the third (plus) time (our first guest to make an appearance twice). Ron has been a big fan of the Rabbi, listening to his radio show, and reading his books, for over a decade. We will talk about the business wisdom contained in the Hebrew Bible.
10/9/202056 minutes, 32 seconds
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Second interview with Michael Munger - Is Capitalism Sustainable?

Ron and Ed are thrilled to welcome back to the show Michael Munger. In his most recent book, “Is Capitalism Sustainable?” he explains the benefits, and in fact the necessity, of capitalism in organizing human cooperation at scale, and urges the consideration of some problems inherent in capitalism.
10/2/202058 minutes, 8 seconds
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Second interview with Michael Munger - Is Capitalism Sustainable?

Ron and Ed are thrilled to welcome back to the show Michael Munger. In his most recent book, “Is Capitalism Sustainable?” he explains the benefits, and in fact the necessity, of capitalism in organizing human cooperation at scale, and urges the consideration of some problems inherent in capitalism.
10/2/202058 minutes, 8 seconds
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Live, well, sorta, from Ignite - Certified Professional Bookkeepers of Canada Conference

Five years ago, Ron and Ed broadcast the show live during the Certified Professional Bookkeepers of Canada Conference (then known as IPBC). This year, the 'Rona cause the conference to go virtual. As a result, Ed and Ron will do their first-ever virtual conference appearance. Join us as we engage in conversation with this auspicious group of brilliant bookkeepers.
9/25/202055 minutes, 34 seconds
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Live, well, sorta, from Ignite - Certified Professional Bookkeepers of Canada Conference

Five years ago, Ron and Ed broadcast the show live during the Certified Professional Bookkeepers of Canada Conference (then known as IPBC). This year, the 'Rona cause the conference to go virtual. As a result, Ed and Ron will do their first-ever virtual conference appearance. Join us as we engage in conversation with this auspicious group of brilliant bookkeepers.
9/25/202055 minutes, 34 seconds
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Interview with John Garrett - What's Your And?

Ron and Ed welcome professional comedian and CPA, John Garrett to the show to talk about John's new book based on his podcast of the same name - What's Your And? John is a catalyst for corporate culture change. He’s on a mission to help teams break down barriers, foster unity, and strengthen bonds.
9/18/202057 minutes, 57 seconds
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Interview with John Garrett - What's Your And?

Ron and Ed welcome professional comedian and CPA, John Garrett to the show to talk about John's new book based on his podcast of the same name - What's Your And? John is a catalyst for corporate culture change. He’s on a mission to help teams break down barriers, foster unity, and strengthen bonds.
9/18/202057 minutes, 57 seconds
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Interview with Margaret Wheatley

“Sane leadership is the unshakeable faith in people’s capacity to be generous, creative and kind. It is the commitment to create the conditions for these capacities to blossom, protected from the external environment. So writes this week's Guest Margaret Wheatley in her 2017 book, Who Do We Choose to Be? Ron and Ed are delighted to welcome Margaret to our show this week. We will explore her work from Leadership and the New Science to her newest work, Warriors for the Human Spirit: A Songline.
9/11/202055 minutes, 28 seconds
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Interview with Margaret Wheatley

“Sane leadership is the unshakeable faith in people’s capacity to be generous, creative and kind. It is the commitment to create the conditions for these capacities to blossom, protected from the external environment. So writes this week's Guest Margaret Wheatley in her 2017 book, Who Do We Choose to Be? Ron and Ed are delighted to welcome Margaret to our show this week. We will explore her work from Leadership and the New Science to her newest work, Warriors for the Human Spirit: A Songline.
9/11/202055 minutes, 28 seconds
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Interview with Ronald Bailey

Ron and Ed are fired up to welcome Reason Magazine science editor, Ronald Bailey to the show. Ronald is the co-author with Marion Tupy (Episode 304) of the just-released book Ten Global Trends Every Smart Person Should Know (and many others you will find interesting). Bailey is also the author of the book The End of Doom: Environmental Renewal in the Twenty-first Century (July 2015) and Liberation Biology: The Moral and Scientific Case for the Biotech Revolution (Prometheus, 2005), and his work was featured in The Best American Science and Nature Writing 2004.
9/4/202055 minutes, 54 seconds
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Interview with Ronald Bailey

Ron and Ed are fired up to welcome Reason Magazine science editor, Ronald Bailey to the show. Ronald is the co-author with Marion Tupy (Episode 304) of the just-released book Ten Global Trends Every Smart Person Should Know (and many others you will find interesting). Bailey is also the author of the book The End of Doom: Environmental Renewal in the Twenty-first Century (July 2015) and Liberation Biology: The Moral and Scientific Case for the Biotech Revolution (Prometheus, 2005), and his work was featured in The Best American Science and Nature Writing 2004.
9/4/202055 minutes, 54 seconds
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Interview with Aaron Harris, Sage CTO

Ron and Ed are pleased to welcome Aaron Harris, Global CTO of Sage. Aaron is responsible for Sage’s technology and product vision. Aaron is hands-on leading investments in AI/ML, blockchain, and other emerging technologies to transform the way people think and work.
8/28/202056 minutes, 27 seconds
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Interview with Aaron Harris, Sage CTO

Ron and Ed are pleased to welcome Aaron Harris, Global CTO of Sage. Aaron is responsible for Sage’s technology and product vision. Aaron is hands-on leading investments in AI/ML, blockchain, and other emerging technologies to transform the way people think and work.
8/28/202056 minutes, 27 seconds
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Strategic Positioning

Is your company distinguished by a set of unique services and capabilities? Do you focus on what you do best and form strategic alliances for the rest? Do you have a clear set of criteria for identifying prospective customers based on your positioning? Do your people have a clear understanding of your positioning strategy? Does your positioning strategy provide differentiated value in the eyes of the customer? Does it allow you to create and capture more value through superior pricing? Inspired by our VeraSage Colleague, and former guest on TSOE, Tim Williams, Join Ed and Ron for a wide-ranging discussion on strategic positioning,
8/21/202056 minutes, 48 seconds
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Strategic Positioning

Is your company distinguished by a set of unique services and capabilities? Do you focus on what you do best and form strategic alliances for the rest? Do you have a clear set of criteria for identifying prospective customers based on your positioning? Do your people have a clear understanding of your positioning strategy? Does your positioning strategy provide differentiated value in the eyes of the customer? Does it allow you to create and capture more value through superior pricing? Inspired by our VeraSage Colleague, and former guest on TSOE, Tim Williams, Join Ed and Ron for a wide-ranging discussion on strategic positioning,
8/21/202056 minutes, 48 seconds
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Interview with Marian Tupy

As many of our fans know, if George Gilder thinks something is brilliant, we are intrigued. During our last interview with him he mentioned Dr. Marian Tupy's work on The Simon Project, an attempt to understand the growth of wealth in terms of the amount of labor it takes to obtain a certain commodity, product, or service. Doing this allows us to examine the real growth that has taken place. Ron and Ed are pleased to welcome the author of The Simon Project to this week's show were will discuss the project as well as Marian's upcoming book, Ten Global Trends that Every Smart Person Needs to Know: And Many Other Trends You Will Find Interesting.
8/14/202055 minutes, 53 seconds
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Interview with Marian Tupy

As many of our fans know, if George Gilder thinks something is brilliant, we are intrigued. During our last interview with him he mentioned Dr. Marian Tupy's work on The Simon Project, an attempt to understand the growth of wealth in terms of the amount of labor it takes to obtain a certain commodity, product, or service. Doing this allows us to examine the real growth that has taken place. Ron and Ed are pleased to welcome the author of The Simon Project to this week's show were will discuss the project as well as Marian's upcoming book, Ten Global Trends that Every Smart Person Needs to Know: And Many Other Trends You Will Find Interesting.
8/14/202055 minutes, 53 seconds
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Value Pricing 1.0 vs. Value Pricing 2.0

Join Ed and Ron to discuss a question from Byron: I’ve heard you refer to subscription pricing as VP 2.0 on several occasions. I’ve also heard you indicate a shift from pricing the customer to pricing the portfolio. It just strikes me that the more we deliver a similar service, the more that price should be consistent across customers. Maybe that is what you are getting at when you talk about pricing the portfolio on a subscription basis? Maybe there should be a little more consistency knowing that you are going to win on some and loose on others, but that overall the portfolio is good. It is almost like with subscription pricing there is a general pricing grid that, yes, has options, but it is more or less the same options for homogenous clients. Maybe that is appealing because of its simplicity. My partner and I are just realizing how much mental energy we are exerting pricing new clients instead of simply having a “price list” that we go to without thinking (too much) about it.
8/7/202056 minutes, 28 seconds
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Value Pricing 1.0 vs. Value Pricing 2.0

Join Ed and Ron to discuss a question from Byron: I’ve heard you refer to subscription pricing as VP 2.0 on several occasions. I’ve also heard you indicate a shift from pricing the customer to pricing the portfolio. It just strikes me that the more we deliver a similar service, the more that price should be consistent across customers. Maybe that is what you are getting at when you talk about pricing the portfolio on a subscription basis? Maybe there should be a little more consistency knowing that you are going to win on some and loose on others, but that overall the portfolio is good. It is almost like with subscription pricing there is a general pricing grid that, yes, has options, but it is more or less the same options for homogenous clients. Maybe that is appealing because of its simplicity. My partner and I are just realizing how much mental energy we are exerting pricing new clients instead of simply having a “price list” that we go to without thinking (too much) about it.
8/7/202056 minutes, 28 seconds
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A More Beautiful Question with Questionologist Warren Berger

Join Ed and Ron as they interview Warren Berger, author of A More Beautiful Question and The Book of Beautiful Questions. Warren defines himself as a questionologist. To him, any question that causes people to shift their thinking is a beautiful one. They steer you in the right direction at critical moments when you’re trying to decide on something; create something; connect with other people; and be a good and effective leader.
7/31/202055 minutes, 50 seconds
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A More Beautiful Question with Questionologist Warren Berger

Join Ed and Ron as they interview Warren Berger, author of A More Beautiful Question and The Book of Beautiful Questions. Warren defines himself as a questionologist. To him, any question that causes people to shift their thinking is a beautiful one. They steer you in the right direction at critical moments when you’re trying to decide on something; create something; connect with other people; and be a good and effective leader.
7/31/202055 minutes, 50 seconds
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The COVID-19 Economy: Recovery or Relapse?

Are we getting closer to herd immunity? Will there be an effective COVID-19 vaccine by the end of the year? Will schools reopen? Will there be another expansion of government subsidies? As COVID cases increase, will more states lockdown again? Join Ed and Ron for all these questions and more, on our update on the COVID-19 economy.
7/24/202056 minutes, 42 seconds
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The COVID-19 Economy: Recovery or Relapse?

Are we getting closer to herd immunity? Will there be an effective COVID-19 vaccine by the end of the year? Will schools reopen? Will there be another expansion of government subsidies? As COVID cases increase, will more states lockdown again? Join Ed and Ron for all these questions and more, on our update on the COVID-19 economy.
7/24/202056 minutes, 42 seconds
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Celebrating 300 - Ron and Ed are interview by Matt Burgess

Join us as we celebrate the 300th episode of The Soul of Enterprise. Ron and Ed will have the tables turned on them and will be interviewed by Matthew Burgess, a previous Guest on the show. Matthew has promised some fun conversation and insights into the workings of the show. A BIG THANK YOU to YOU, our audience, who has made this all possible.
7/17/202055 minutes, 54 seconds
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Celebrating 300 - Ron and Ed are interview by Matt Burgess

Join us as we celebrate the 300th episode of The Soul of Enterprise. Ron and Ed will have the tables turned on them and will be interviewed by Matthew Burgess, a previous Guest on the show. Matthew has promised some fun conversation and insights into the workings of the show. A BIG THANK YOU to YOU, our audience, who has made this all possible.
7/17/202055 minutes, 54 seconds
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Healing Leadership 2020 - Interview with Howard Hansen

Ed and Ron are thrilled to bring back Howard Hansen, coauthor of the groundbreaking book Healing Leadership - A Survival Guide for the Enlightened Leader. Here is a brief summary of what Healing Leadership is all about: We see leadership as primarily an emotional process, rather than a strategic one. It is about courage and being oneself, rather than strategies and techniques to change someone. It is being the one who says what he or she sees (The emperor has no clothes.) and letting people make their own choices accordingly. We call “bullshit” on traditional models of leadership and advocate for a rational approach to leadership that will not hinder meaningful change. Quite simply, the “Command and Conquer” style of leadership does not work, long term. What’s more, it ultimately proves to be toxic. Therefore, Healing Leadership is about giving up the irrational hope of trying to change others.
7/10/202056 minutes, 47 seconds
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Healing Leadership 2020 - Interview with Howard Hansen

Ed and Ron are thrilled to bring back Howard Hansen, coauthor of the groundbreaking book Healing Leadership - A Survival Guide for the Enlightened Leader. Here is a brief summary of what Healing Leadership is all about: We see leadership as primarily an emotional process, rather than a strategic one. It is about courage and being oneself, rather than strategies and techniques to change someone. It is being the one who says what he or she sees (The emperor has no clothes.) and letting people make their own choices accordingly. We call “bullshit” on traditional models of leadership and advocate for a rational approach to leadership that will not hinder meaningful change. Quite simply, the “Command and Conquer” style of leadership does not work, long term. What’s more, it ultimately proves to be toxic. Therefore, Healing Leadership is about giving up the irrational hope of trying to change others.
7/10/202056 minutes, 47 seconds
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Third Interview with Dr Paul Thomas

In his previous appearances, Dr. Paul has shared his experiences with subscription based pricing and COVID-19. In this episode, we will spend the balance of our time talking about his new book, Startup DPC: How To Start And Grow Your Direct Primary Care Practice. From the Foreword: We all know that our current healthcare system is broken, especially for primary care doctors and their patients. Primary care physicians have to see more and more patients in less and less time in order to keep up with declining reimbursement from insurance companies. This leads to rushed office visits, missed opportunities for genuine connections between doctors and their patients, frustrated patients, and burned out doctors. But it doesn't have to be this way.
6/26/202056 minutes, 16 seconds
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Third Interview with Dr Paul Thomas

In his previous appearances, Dr. Paul has shared his experiences with subscription based pricing and COVID-19. In this episode, we will spend the balance of our time talking about his new book, Startup DPC: How To Start And Grow Your Direct Primary Care Practice. From the Foreword: We all know that our current healthcare system is broken, especially for primary care doctors and their patients. Primary care physicians have to see more and more patients in less and less time in order to keep up with declining reimbursement from insurance companies. This leads to rushed office visits, missed opportunities for genuine connections between doctors and their patients, frustrated patients, and burned out doctors. But it doesn't have to be this way.
6/26/202056 minutes, 16 seconds
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Blockchain Update: Interview with Ron Quaranta and Sean Stein Smith

We will know the blockchain has really made it when we stop talking about blockchain. So said Ron Quaranta, founder of the Wall Street Block Chain Alliance, during his last appearance on The Soul of Enterprise. This time Ron joins Sean Stein Smith, professor at Lehman College, to share their insights in to the latest news and use cases of the blockchain. Of course, we'll toss in some conversation about BitCoin since it is the most famous use case.
6/19/202054 minutes, 50 seconds
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Blockchain Update: Interview with Ron Quaranta and Sean Stein Smith

We will know the blockchain has really made it when we stop talking about blockchain. So said Ron Quaranta, founder of the Wall Street Block Chain Alliance, during his last appearance on The Soul of Enterprise. This time Ron joins Sean Stein Smith, professor at Lehman College, to share their insights in to the latest news and use cases of the blockchain. Of course, we'll toss in some conversation about BitCoin since it is the most famous use case.
6/19/202054 minutes, 50 seconds
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Subscription Pricing at Summit CPA: Jody Grunden

Ed and Ron are pleased to interview Jody Grunden, CEO and Co-Founder of Summit CPA. The firm adopted subscription pricing and we are eager to learn how he grew the firm from $600,000 in revenue in 2004 to $7,000,000 today. You don’t want to miss this episode!
6/12/202056 minutes, 3 seconds
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Subscription Pricing at Summit CPA: Jody Grunden

Ed and Ron are pleased to interview Jody Grunden, CEO and Co-Founder of Summit CPA. The firm adopted subscription pricing and we are eager to learn how he grew the firm from $600,000 in revenue in 2004 to $7,000,000 today. You don’t want to miss this episode!
6/12/202056 minutes, 3 seconds
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The Perennial Gale of Creative Destruction

Evolutionary biologists have proven that the more adapted you are in your existing environment, the less able you are to adapt to environmental changes. We blindly cling to “that is the way we have always done it” in defiance of the evidence that this way is no longer relevant to success. This is the history of business. New ideas, inventions, and business models from the tinkerer in the garage change the world, while rendering obsolete the existing modes of production, infrastructure, and business models. The automobile replaced the horse and buggy, the calculator replaced the slide rule, and the personal computer replaced the typewriter, and so on in a never-ending “perennial gale of creative destruction,” as described by economist Joseph Schumpeter. Clayton Christensen writes, “Generally, the leading practitioners of the old order become the victims of disruption, not the initiators of it.” Join Ed and Ron as they look at creative destruction, an essential process in a free market.
6/5/202055 minutes, 41 seconds
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The Perennial Gale of Creative Destruction

Evolutionary biologists have proven that the more adapted you are in your existing environment, the less able you are to adapt to environmental changes. We blindly cling to “that is the way we have always done it” in defiance of the evidence that this way is no longer relevant to success. This is the history of business. New ideas, inventions, and business models from the tinkerer in the garage change the world, while rendering obsolete the existing modes of production, infrastructure, and business models. The automobile replaced the horse and buggy, the calculator replaced the slide rule, and the personal computer replaced the typewriter, and so on in a never-ending “perennial gale of creative destruction,” as described by economist Joseph Schumpeter. Clayton Christensen writes, “Generally, the leading practitioners of the old order become the victims of disruption, not the initiators of it.” Join Ed and Ron as they look at creative destruction, an essential process in a free market.
6/5/202055 minutes, 41 seconds
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Evasive Entrepreneurs with Adam Thierer

One of the epigraphs in Adam Thierer’s book is an old Chinese saying: “The higher-ups have measures. Those lower down have countermeasures.” Join Ed and Ron for a fascinating look at a new breed of entrepreneurs, Evasive Entrepreneurs, the title of Adam Thierer’s latest book. Evasive entrepreneurs, those innovators who don’t always conform to social or legal norms, are using new technological capabilities to circumvent traditional regulatory systems, or at least to put pressure on public policymakers to reform or selectively enforce laws and regulations that are outmoded, inefficient, or illogical. They rely on a strategy of permissionless innovation in both the business world and the political arena, following the adage that “it is easier to ask forgiveness than it is to get permission.” A remarkably timely book given the COVID-19 crisis and all the useless regulations that have been suspended.
5/29/202053 minutes, 45 seconds
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Evasive Entrepreneurs with Adam Thierer

One of the epigraphs in Adam Thierer’s book is an old Chinese saying: “The higher-ups have measures. Those lower down have countermeasures.” Join Ed and Ron for a fascinating look at a new breed of entrepreneurs, Evasive Entrepreneurs, the title of Adam Thierer’s latest book. Evasive entrepreneurs, those innovators who don’t always conform to social or legal norms, are using new technological capabilities to circumvent traditional regulatory systems, or at least to put pressure on public policymakers to reform or selectively enforce laws and regulations that are outmoded, inefficient, or illogical. They rely on a strategy of permissionless innovation in both the business world and the political arena, following the adage that “it is easier to ask forgiveness than it is to get permission.” A remarkably timely book given the COVID-19 crisis and all the useless regulations that have been suspended.
5/29/202053 minutes, 45 seconds
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Second Interview with Professor Deirdre McCloskey

We are honored to welcome back Professor Deirdre McCloskey to discuss her work. No other body of work has had such a profound influence on our worldviews, especially with respect to how what she calls the Great Enrichment came about. Her latest scholarly book Bourgeois Equality: How Ideas, Not Capital or Institutions, Enriched the World, was the final volume of the Bourgeois Era trilogy. It argues for an “ideational” explanation of the Great Enrichment of 3,000 percent per person from 1800 to the present in places like Britain and Japan and Finland. The second book in the trilogy, Bourgeois Dignity: Why Economics Can’t Explain the Modern World, had shown that materialist explanations such as saving or exploitation, don’t have enough economic oomph or historical relevance to explain the Enrichment. The inaugural book in the trilogy, The Bourgeois Virtues, had established that the bourgeoisie is pretty good, and that commercially tested betterment is not the worst of ethical schools.
5/22/202055 minutes, 34 seconds
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Second Interview with Professor Deirdre McCloskey

We are honored to welcome back Professor Deirdre McCloskey to discuss her work. No other body of work has had such a profound influence on our worldviews, especially with respect to how what she calls the Great Enrichment came about. Her latest scholarly book Bourgeois Equality: How Ideas, Not Capital or Institutions, Enriched the World, was the final volume of the Bourgeois Era trilogy. It argues for an “ideational” explanation of the Great Enrichment of 3,000 percent per person from 1800 to the present in places like Britain and Japan and Finland. The second book in the trilogy, Bourgeois Dignity: Why Economics Can’t Explain the Modern World, had shown that materialist explanations such as saving or exploitation, don’t have enough economic oomph or historical relevance to explain the Enrichment. The inaugural book in the trilogy, The Bourgeois Virtues, had established that the bourgeoisie is pretty good, and that commercially tested betterment is not the worst of ethical schools.
5/22/202055 minutes, 34 seconds
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Interview with Connor Boyack

Ron and Ed welcome author Connor Boyack to the show. Connor Boyack is president of Libertas Institute, a free-market think tank in Utah. He is the author of over a dozen books on politics, education, and culture, along with hundreds of columns and articles championing individual liberty. He is also president of The Association for Teaching Kids Economics, a national non-profit helping K-8 students learn free-market ideas. A California native and Brigham Young University graduate, Connor currently resides in Lehi, Utah, with his wife and two children.
5/15/202055 minutes, 20 seconds
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Interview with Connor Boyack

Ron and Ed welcome author Connor Boyack to the show. Connor Boyack is president of Libertas Institute, a free-market think tank in Utah. He is the author of over a dozen books on politics, education, and culture, along with hundreds of columns and articles championing individual liberty. He is also president of The Association for Teaching Kids Economics, a national non-profit helping K-8 students learn free-market ideas. A California native and Brigham Young University graduate, Connor currently resides in Lehi, Utah, with his wife and two children.
5/15/202055 minutes, 20 seconds
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The Passion Economy: Adam Davidson

Ed and Ron welcome back, for the second time, Adam Davidson, a staff writer for The New Yorker since 2016. We will be discussing his latest book: The Passion Economy: The New Rules for Thriving in the Twenty-First Century. Adam first appeared back in January 2015, Episode #26.
5/8/202055 minutes, 30 seconds
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The Passion Economy: Adam Davidson

Ed and Ron welcome back, for the second time, Adam Davidson, a staff writer for The New Yorker since 2016. We will be discussing his latest book: The Passion Economy: The New Rules for Thriving in the Twenty-First Century. Adam first appeared back in January 2015, Episode #26.
5/8/202055 minutes, 30 seconds
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Interview with Economist Dan Mitchell

Ed and I are honored to have the chance to interview economist Dan Mitchell. As former Presidential candidate Steve Forbes said of Mitchell’s 1996 book, The Flat Tax: Freedom, Fairness, Jobs, and Growth, “Mitchell marvelously demonstrates how the flat tax will rip away the principal source of political pollution in Washington.” He also is the nation’s leading opponent of tax harmonization schemes developed by the Brussels-based European Union, the Paris-based Organization for Economic Cooperation and Development (OECD), and the United Nations. His September 2000 analysis of the OECD’s “harmful tax competition” initiative was the opening salvo in a campaign that ended with the United States announcing it could no longer support international proposals to persecute low-tax jurisdictions. He has now turned his attention to the EU’s infamous “Savings Tax Directive” and a UN proposal to undermine the sovereign right of nations to determine their own tax policy.
5/1/202056 minutes, 31 seconds
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Interview with Economist Dan Mitchell

Ed and I are honored to have the chance to interview economist Dan Mitchell. As former Presidential candidate Steve Forbes said of Mitchell’s 1996 book, The Flat Tax: Freedom, Fairness, Jobs, and Growth, “Mitchell marvelously demonstrates how the flat tax will rip away the principal source of political pollution in Washington.” He also is the nation’s leading opponent of tax harmonization schemes developed by the Brussels-based European Union, the Paris-based Organization for Economic Cooperation and Development (OECD), and the United Nations. His September 2000 analysis of the OECD’s “harmful tax competition” initiative was the opening salvo in a campaign that ended with the United States announcing it could no longer support international proposals to persecute low-tax jurisdictions. He has now turned his attention to the EU’s infamous “Savings Tax Directive” and a UN proposal to undermine the sovereign right of nations to determine their own tax policy.
5/1/202056 minutes, 31 seconds
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The War on Cancer: Interview with Dr. Azra Raza

We are honored to have Dr. Azra Raza on the show. She is a sought after speaker in scientific circles and the recipient of numerous awards including The Hope Award in Cancer Research 2012 and named as one of the 100 Women Who Matter by Newsweek Pakistan. She is a member of the Founder Group designing Breakthrough Developments in Science and Technology with President Bill Clinton and met with Vice President Joe Biden to discuss the Cancer Moonshot initiative in 2015. She is the author of The First Cell: And the human costs of pursuing cancer’s last published by Basic Books, October 2019. Dr. Raza believes that the best way to “tame the savageness of man and make gentle the life of this world” is by promoting and publicizing the achievements of humanity in science, art, and literature. She was married to the late Harvey D. Preisler, Director, Rush University Cancer Center in Chicago and has a daughter Sheherzad Raza Preisler who also lives in New York.
4/24/202056 minutes, 4 seconds
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The War on Cancer: Interview with Dr. Azra Raza

We are honored to have Dr. Azra Raza on the show. She is a sought after speaker in scientific circles and the recipient of numerous awards including The Hope Award in Cancer Research 2012 and named as one of the 100 Women Who Matter by Newsweek Pakistan. She is a member of the Founder Group designing Breakthrough Developments in Science and Technology with President Bill Clinton and met with Vice President Joe Biden to discuss the Cancer Moonshot initiative in 2015. She is the author of The First Cell: And the human costs of pursuing cancer’s last published by Basic Books, October 2019. Dr. Raza believes that the best way to “tame the savageness of man and make gentle the life of this world” is by promoting and publicizing the achievements of humanity in science, art, and literature. She was married to the late Harvey D. Preisler, Director, Rush University Cancer Center in Chicago and has a daughter Sheherzad Raza Preisler who also lives in New York.
4/24/202056 minutes, 4 seconds
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Interview with Accounting Thought Leader Doug Sleeter

Join Ed and Ron for their third interview with Doug Sleeter, accounting thought leader and technology visionary. We’ll discuss blockchain, bitcoin, technology, the accounting profession, COVID-19, along with many other topics.
4/17/202056 minutes, 5 seconds
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Interview with Accounting Thought Leader Doug Sleeter

Join Ed and Ron for their third interview with Doug Sleeter, accounting thought leader and technology visionary. We’ll discuss blockchain, bitcoin, technology, the accounting profession, COVID-19, along with many other topics.
4/17/202056 minutes, 5 seconds
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Second interview with Jody Thompson

Ron and Ed are excited to bring back to the show Jody Thompson, co-founder of the Results-only Work Environment. The sudden transition of many of us to work from home status is really only the first step toward transforming the culture of our organizations. Jody will share with us what has to happen next. About Jody Jody Thompson is a world-recognized future workplace expert and change-maker who has been featured on the covers of BusinessWeek, Workforce Management Magazine, HR Magazine, and HR Executive Magazine, as well as in the New York Times, TIME Magazine, USA Today, and on Good Morning America, CNBC, MSNBC, and CNN. Since 2003, Jody and her team are leading the effort to permanently change the way work gets done. They are at the forefront of workplace reinvention across the globe in multiple industries, with both location-specific and knowledge-based roles. Jody is the co-creator of the proven management innovation system, the Results-Only Work Environment™ (ROWE™).
4/10/202056 minutes, 43 seconds
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Second interview with Jody Thompson

Ron and Ed are excited to bring back to the show Jody Thompson, co-founder of the Results-only Work Environment. The sudden transition of many of us to work from home status is really only the first step toward transforming the culture of our organizations. Jody will share with us what has to happen next. About Jody Jody Thompson is a world-recognized future workplace expert and change-maker who has been featured on the covers of BusinessWeek, Workforce Management Magazine, HR Magazine, and HR Executive Magazine, as well as in the New York Times, TIME Magazine, USA Today, and on Good Morning America, CNBC, MSNBC, and CNN. Since 2003, Jody and her team are leading the effort to permanently change the way work gets done. They are at the forefront of workplace reinvention across the globe in multiple industries, with both location-specific and knowledge-based roles. Jody is the co-creator of the proven management innovation system, the Results-Only Work Environment™ (ROWE™).
4/10/202056 minutes, 43 seconds
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Second Interview with Dr. Paul Thomas

Join Ed, Ron for our second interview with Dr. Paul Thomas, Founder of Plum Health DPC (Direct Primary Care), to discuss COVID-19, and his experience dealing with this from the front lines. Also, his new revolutionary business model in medicine. Is this the cure for our broken healthcare system, and how’s it going so far?
4/3/202056 minutes, 6 seconds
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Second Interview with Dr. Paul Thomas

Join Ed, Ron for our second interview with Dr. Paul Thomas, Founder of Plum Health DPC (Direct Primary Care), to discuss COVID-19, and his experience dealing with this from the front lines. Also, his new revolutionary business model in medicine. Is this the cure for our broken healthcare system, and how’s it going so far?
4/3/202056 minutes, 6 seconds
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Free-Rider Friday, March 2020

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free Rider Friday As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
3/27/202056 minutes, 6 seconds
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Free-Rider Friday, March 2020

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free Rider Friday As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
3/27/202056 minutes, 6 seconds
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Beware the Precautionary Principle

Freeman Dyson in the report from the 2001 World Economic Forum defined the Precautionary Principle as that if some course of action carries even a remote chance of irreparable damage to the ecology, then you shouldn’t do it, no matter how great the possible advantages of the action may be. You are not allowed to balance costs against benefits when deciding what to do. In this episode, Ron and Ed will speak about the implications of the precautionary principle on society in general and on business innovation in specific. While COVID19 was (ironically) the catalyst, this is a topic that needs all of our attention and not just during this current situation.
3/20/202054 minutes, 45 seconds
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Beware the Precautionary Principle

Freeman Dyson in the report from the 2001 World Economic Forum defined the Precautionary Principle as that if some course of action carries even a remote chance of irreparable damage to the ecology, then you shouldn’t do it, no matter how great the possible advantages of the action may be. You are not allowed to balance costs against benefits when deciding what to do. In this episode, Ron and Ed will speak about the implications of the precautionary principle on society in general and on business innovation in specific. While COVID19 was (ironically) the catalyst, this is a topic that needs all of our attention and not just during this current situation.
3/20/202054 minutes, 45 seconds
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Organization Change Management with Nicole Ripley

Some 60-70% of projects fail, according to McKinsey, Bain, Gartner and Harvard Business Review, because the people side of change is not considered, and preparations are not in place to help individuals succeed in making the shift. Technology, mergers, acquisition or process evolution alone do not drive change within your organization; it is people adopting the changes that determine success. Like following a recipe, Change Management is personalized and provides actionable items you can do to manage the “people side” of change, whether it be habit or behavior shifts, Change Management can help. Join Ed and Ron as they discuss the elements of Organizational Change Management with Nicole Ripley, Senior Manager, Technology Consulting, at Armanino LLP.
3/13/202056 minutes, 25 seconds
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Organization Change Management with Nicole Ripley

Some 60-70% of projects fail, according to McKinsey, Bain, Gartner and Harvard Business Review, because the people side of change is not considered, and preparations are not in place to help individuals succeed in making the shift. Technology, mergers, acquisition or process evolution alone do not drive change within your organization; it is people adopting the changes that determine success. Like following a recipe, Change Management is personalized and provides actionable items you can do to manage the “people side” of change, whether it be habit or behavior shifts, Change Management can help. Join Ed and Ron as they discuss the elements of Organizational Change Management with Nicole Ripley, Senior Manager, Technology Consulting, at Armanino LLP.
3/13/202056 minutes, 25 seconds
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The Placebo and Nocebo Effects

The flip side of the placebo effect is the nocebo effect. The nocebo effect can see us manifest side effects of a 'treatment', which can be as broad as vomiting, pain, headaches and even, it is argued, death. In a new feature, the BBC calls the nocebo effect the contagious thought that could kill you. Join Ed and Ron as they discuss these two effects.
3/6/202055 minutes, 34 seconds
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The Placebo and Nocebo Effects

The flip side of the placebo effect is the nocebo effect. The nocebo effect can see us manifest side effects of a 'treatment', which can be as broad as vomiting, pain, headaches and even, it is argued, death. In a new feature, the BBC calls the nocebo effect the contagious thought that could kill you. Join Ed and Ron as they discuss these two effects.
3/6/202055 minutes, 34 seconds
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Free-Rider Friday, February 2020

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free Rider Friday As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
2/28/202056 minutes, 5 seconds
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Free-Rider Friday, February 2020

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free Rider Friday As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
2/28/202056 minutes, 5 seconds
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Subscription Pricing, Part III

Join Ed and Ron as they discuss updates on the Subscription Business Model, and how it could be adapted to various industries, including professional firms.
2/21/202055 minutes, 56 seconds
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Subscription Pricing, Part III

Join Ed and Ron as they discuss updates on the Subscription Business Model, and how it could be adapted to various industries, including professional firms.
2/21/202055 minutes, 56 seconds
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Subscription Pricing in Law Firms with Matthew Burgess

Matthew Burgess co-founded View Legal in 2014, having been a partner and lawyer at one of Australia’s leading independent law firms for over 17 years. Matthew’s passion is helping clients to successfully achieve their goals. Matthew specialises in tax, estate and succession planning, providing strategic advice to business owners and high net worth individuals, and recognised in the ‘Best Lawyers’ list since 2014 in relation to trusts and estates and in ‘Doyles’ either personally or as part of View since 2015 in relation to taxation. In 2017 he was also nominated as Tax Partner of the Year (Lawyers Weekly). In part leveraging off the skills he has developed working in the SME market space, Matthew has been the catalyst in developing a number of innovative legal products for advisers and their clients. As an author, Matthew is widely recognised as an expert in his field, who constantly creates bespoke revenue related strategies for the growth, management and protection of wealth.
2/14/202057 minutes, 12 seconds
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Subscription Pricing in Law Firms with Matthew Burgess

Matthew Burgess co-founded View Legal in 2014, having been a partner and lawyer at one of Australia’s leading independent law firms for over 17 years. Matthew’s passion is helping clients to successfully achieve their goals. Matthew specialises in tax, estate and succession planning, providing strategic advice to business owners and high net worth individuals, and recognised in the ‘Best Lawyers’ list since 2014 in relation to trusts and estates and in ‘Doyles’ either personally or as part of View since 2015 in relation to taxation. In 2017 he was also nominated as Tax Partner of the Year (Lawyers Weekly). In part leveraging off the skills he has developed working in the SME market space, Matthew has been the catalyst in developing a number of innovative legal products for advisers and their clients. As an author, Matthew is widely recognised as an expert in his field, who constantly creates bespoke revenue related strategies for the growth, management and protection of wealth.
2/14/202057 minutes, 12 seconds
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Memorable Mentors Clayton Christensen

Join Ed and Ron as they discuss the contributions of Clayton Christensen, one of our favorite business authors and thinkers. According to Wikipedia: Clayton Magleby Christensen (April 6, 1952 – January 23, 2020) was an American academic and business consultant who served as the Kim B. Clark Professor of Business Administration at the Harvard Business School (HBS). He was best known for his theory of disruptive innovation, first introduced in his 1997 book The Innovator's Dilemma, which has been called the most influential business idea of the early 21st century. He was also a prominent mid-level leader and writer in The Church of Jesus Christ of Latter-day Saints (LDS Church). Christensen was also a co-founder of Rose Park Advisors, a venture capital firm, and Innosight, a management consulting and investment firm specializing in innovation.
2/7/202056 minutes, 10 seconds
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Memorable Mentors Clayton Christensen

Join Ed and Ron as they discuss the contributions of Clayton Christensen, one of our favorite business authors and thinkers. According to Wikipedia: Clayton Magleby Christensen (April 6, 1952 – January 23, 2020) was an American academic and business consultant who served as the Kim B. Clark Professor of Business Administration at the Harvard Business School (HBS). He was best known for his theory of disruptive innovation, first introduced in his 1997 book The Innovator's Dilemma, which has been called the most influential business idea of the early 21st century. He was also a prominent mid-level leader and writer in The Church of Jesus Christ of Latter-day Saints (LDS Church). Christensen was also a co-founder of Rose Park Advisors, a venture capital firm, and Innosight, a management consulting and investment firm specializing in innovation.
2/7/202056 minutes, 10 seconds
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Free-Rider Friday, January 2020

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
1/31/202056 minutes, 9 seconds
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Free-Rider Friday, January 2020

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
1/31/202056 minutes, 9 seconds
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More Metric Mania

What you can measure you can manage. Tying metrics to strategy has become critical in business, and this can create all sorts of moral hazards. An article from the September-October 2019 issue of Harvard Business Review explored some of these hazards in “Don’t Let Metrics Undermine Your Business,” by Michael Harris and Bill Tayler. Join Ed and Ron as they discuss why “what you can measure you can manage” is actually dangerous thinking, and what to do instead.
1/24/202056 minutes, 27 seconds
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More Metric Mania

What you can measure you can manage. Tying metrics to strategy has become critical in business, and this can create all sorts of moral hazards. An article from the September-October 2019 issue of Harvard Business Review explored some of these hazards in “Don’t Let Metrics Undermine Your Business,” by Michael Harris and Bill Tayler. Join Ed and Ron as they discuss why “what you can measure you can manage” is actually dangerous thinking, and what to do instead.
1/24/202056 minutes, 27 seconds
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The Best Books We Read in 2019

Thousands of books are published each year. Some are worthless, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best books they read in 2019.
1/17/202056 minutes, 47 seconds
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The Best Books We Read in 2019

Thousands of books are published each year. Some are worthless, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best books they read in 2019.
1/17/202056 minutes, 47 seconds
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Subscription-Based Law Firm: Jon Tobin, Counsel for Creators

Lawyers skeptical about the possibility of offering a subscription-based service for legal services should join Ed and Ron for our discussion with Jon Tobin, founder of Counsel for Creators LLP, a next-generation law firm focused on the needs of creative businesses and individuals. They have reengineered and redesigned the law firm experience for the 21st century. By leveraging cutting-edge technology they are able to make legal services more cost-effective and accessible, on a subscription-based pricing model. As a result, they work with some of the most innovative people in the world in technology, media, and the arts.
1/10/202054 minutes, 35 seconds
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Subscription-Based Law Firm: Jon Tobin, Counsel for Creators

Lawyers skeptical about the possibility of offering a subscription-based service for legal services should join Ed and Ron for our discussion with Jon Tobin, founder of Counsel for Creators LLP, a next-generation law firm focused on the needs of creative businesses and individuals. They have reengineered and redesigned the law firm experience for the 21st century. By leveraging cutting-edge technology they are able to make legal services more cost-effective and accessible, on a subscription-based pricing model. As a result, they work with some of the most innovative people in the world in technology, media, and the arts.
1/10/202054 minutes, 35 seconds
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2019: Year in Review

Ed and Ron will discuss some of their favorite shows and guests from 2019, comment on the notable people we lost, and other notable events from the year.
1/3/202055 minutes, 48 seconds
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2019: Year in Review

Ed and Ron will discuss some of their favorite shows and guests from 2019, comment on the notable people we lost, and other notable events from the year.
1/3/202055 minutes, 48 seconds
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Free-Rider Friday, December 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
12/27/201953 minutes, 46 seconds
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Free-Rider Friday, December 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
12/27/201953 minutes, 46 seconds
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Interview with Dr.Keith Smith

Ron and Ed are thrilled to welcome Dr. Keith Smith co-founder of the Surgery Center of Oklahoma and the Free Market Medical Association. Dr. G. Keith Smith is a board-certified anesthesiologist in private practice since 1990. SCO is owned by over 50 of the top physicians and surgeons in central Oklahoma. Dr. Smith serves as the medical director, CEO and managing partner while maintaining an active anesthesia practice. In 2009, Dr. Smith launched a website that displays SCO’s all-inclusive pricing for various surgical procedures. This move garnered national, and even international, attention. Not only do many uninsured or underinsured American patients take advantage of this cash pricing, but many Canadians have traveled to The Surgery Center to receive care.
12/20/201956 minutes, 37 seconds
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Interview with Dr.Keith Smith

Ron and Ed are thrilled to welcome Dr. Keith Smith co-founder of the Surgery Center of Oklahoma and the Free Market Medical Association. Dr. G. Keith Smith is a board-certified anesthesiologist in private practice since 1990. SCO is owned by over 50 of the top physicians and surgeons in central Oklahoma. Dr. Smith serves as the medical director, CEO and managing partner while maintaining an active anesthesia practice. In 2009, Dr. Smith launched a website that displays SCO’s all-inclusive pricing for various surgical procedures. This move garnered national, and even international, attention. Not only do many uninsured or underinsured American patients take advantage of this cash pricing, but many Canadians have traveled to The Surgery Center to receive care.
12/20/201956 minutes, 37 seconds
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Communist Humor

Karl Marx wrote that “The final phase of a historic political system is comedy.” Did the telling of jokes tumble the old Soviet system? George Orwell wrote that “Every joke is a tiny revolution.” Jokes were the communist system’s jazz, the music of the oppressed. Jokes eased psychological pain; helped forge trust between contemporaries; helped make sense of their lives. Join Ed and Ron for a rollicking look at Communist Humor, and some of the better jokes that were told during its reign.
12/13/201954 minutes, 1 second
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Communist Humor

Karl Marx wrote that “The final phase of a historic political system is comedy.” Did the telling of jokes tumble the old Soviet system? George Orwell wrote that “Every joke is a tiny revolution.” Jokes were the communist system’s jazz, the music of the oppressed. Jokes eased psychological pain; helped forge trust between contemporaries; helped make sense of their lives. Join Ed and Ron for a rollicking look at Communist Humor, and some of the better jokes that were told during its reign.
12/13/201954 minutes, 1 second
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The Subscription Model in Medicine

Is it possible for family physician to operate under a subscription-based business model, priced below what you pay for your mobile phone service? What about services not covered by the subscription? Could those be priced with full certainty and transparency? Join Ed, Ron and Dr. Paul Thomas, Founder of Plum Health DPC (Direct Primary Care), to discuss this new revolutionary business model in medicine. Is this the cure for our broken healthcare system?
12/6/201956 minutes, 17 seconds
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The Subscription Model in Medicine

Is it possible for family physician to operate under a subscription-based business model, priced below what you pay for your mobile phone service? What about services not covered by the subscription? Could those be priced with full certainty and transparency? Join Ed, Ron and Dr. Paul Thomas, Founder of Plum Health DPC (Direct Primary Care), to discuss this new revolutionary business model in medicine. Is this the cure for our broken healthcare system?
12/6/201956 minutes, 17 seconds
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Free-Rider Friday, November 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
11/22/201955 minutes, 45 seconds
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Free-Rider Friday, November 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
11/22/201955 minutes, 45 seconds
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The Second Interview with Rory Sutherland

We are excited to welcome back on the show Rory Sutherland, Vice Chairman, Ogilvy in the UK. Rory has delivered several TED talks, along with many others, including our favorite, a Zeitgeist talk he delivered to Google. They are all incredibly thought-provoking, and rooted in behavioral, and Austrian, economics. In his spare time, Rory collects self-aggrandizing job titles. He was President of the Direct Jury at Cannes in 2007, and was elected President of the Institute of Practitioners in Advertising in 2009 for two years, where his message was that advertising agencies needed a better understanding of how humans behave, not just how advertising works. Be sure to join us for what will be an exciting and exhilarating exchange of ideas. This show originally aired as a bonus episode for our Patreon subscribers, and now we are making it available to all listeners.
11/15/201954 minutes, 50 seconds
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The Second Interview with Rory Sutherland

We are excited to welcome back on the show Rory Sutherland, Vice Chairman, Ogilvy in the UK. Rory has delivered several TED talks, along with many others, including our favorite, a Zeitgeist talk he delivered to Google. They are all incredibly thought-provoking, and rooted in behavioral, and Austrian, economics. In his spare time, Rory collects self-aggrandizing job titles. He was President of the Direct Jury at Cannes in 2007, and was elected President of the Institute of Practitioners in Advertising in 2009 for two years, where his message was that advertising agencies needed a better understanding of how humans behave, not just how advertising works. Be sure to join us for what will be an exciting and exhilarating exchange of ideas. This show originally aired as a bonus episode for our Patreon subscribers, and now we are making it available to all listeners.
11/15/201954 minutes, 50 seconds
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Live From 2019 Cleveland, Ohio Accounting Show

Join Ed, Ron and special guest Reginald Lee, author of Lies, Damned Lies, and Cost Accounting as well as Strategic Cost Transformation as they discuss the sessions they delivered at the Ohio Society of CPAs' 2019 Cleveland Accounting Show.
11/8/201954 minutes, 11 seconds
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Live From 2019 Cleveland, Ohio Accounting Show

Join Ed, Ron and special guest Reginald Lee, author of Lies, Damned Lies, and Cost Accounting as well as Strategic Cost Transformation as they discuss the sessions they delivered at the Ohio Society of CPAs' 2019 Cleveland Accounting Show.
11/8/201954 minutes, 11 seconds
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A Discussion with A Millennial: Tom Hall

We’re excited to speak with Tom Hall, a millennial (we say that tongue-in-cheek) from the UK, studying economics and political science at the University of Bristol, UK. He produced a report on the billable hour and timesheets. He sent us a list of questions, which were excellent, so we are happy to have the chance to speak with him about his findings.
11/1/201955 minutes, 52 seconds
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A Discussion with A Millennial: Tom Hall

We’re excited to speak with Tom Hall, a millennial (we say that tongue-in-cheek) from the UK, studying economics and political science at the University of Bristol, UK. He produced a report on the billable hour and timesheets. He sent us a list of questions, which were excellent, so we are happy to have the chance to speak with him about his findings.
11/1/201955 minutes, 52 seconds
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Free-Rider Friday, October 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
10/25/201955 minutes, 47 seconds
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Free-Rider Friday, October 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
10/25/201955 minutes, 47 seconds
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Interview with Andy Armanino

Andy Armanino started his career with Arthur Young as an auditor and joined Armanino LLP in 1989 where he built a full-service audit offering before becoming, at 29, the youngest partner in the firm’s history. In 2005, he was elected to Managing Partner where he served until his retirement from Armanino in 2018. Andy’s leadership helped propel the firm to be one of the fastest growing and best managed firms in the US, earning awards and accolades from the profession for its entrepreneurial spirit and innovation. Under Andy’s leadership the firm developed new services, expanded technology offerings, grew a full-service consulting department and strategic acquisitions extended capabilities and geographic locations. His most gratifying accomplishment was launching the Armanino Foundation in 2016. Join Ed and Ron for what’s sure to be a dynamic interview.
10/18/201955 minutes, 18 seconds
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Interview with Andy Armanino

Andy Armanino started his career with Arthur Young as an auditor and joined Armanino LLP in 1989 where he built a full-service audit offering before becoming, at 29, the youngest partner in the firm’s history. In 2005, he was elected to Managing Partner where he served until his retirement from Armanino in 2018. Andy’s leadership helped propel the firm to be one of the fastest growing and best managed firms in the US, earning awards and accolades from the profession for its entrepreneurial spirit and innovation. Under Andy’s leadership the firm developed new services, expanded technology offerings, grew a full-service consulting department and strategic acquisitions extended capabilities and geographic locations. His most gratifying accomplishment was launching the Armanino Foundation in 2016. Join Ed and Ron for what’s sure to be a dynamic interview.
10/18/201955 minutes, 18 seconds
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Survivor's Obligation: Interview with Chris Stricklin

Ed and I are honored to have Chris “Elroy” Stricklin back on the show for the third time. We will be discussing his new book, released October 1, 2019, Survivor’s Obligation: Navigating an Intentional Life. Chris Stricklin ejected from the F-16 he was piloting during a Thunderbirds air show. Joel Neeb was diagnosed with a rare and often fatal cancer. Against the odds, both survived. Chris and Joel met years after their individual life-changing events and discovered they both had a desire to share their stories to help others. They resolved to fulfill what they call survivor’s obligation—a responsibility to live an intentional life—for themselves and their families, and in honor of those who didn’t get a second chance. In Survivor’s Obligation they tell the true stories that transformed their lives, initiating a journey of healing through gratitude, growth, and giving. You don’t want to miss this show!
10/11/201955 minutes, 41 seconds
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Survivor's Obligation: Interview with Chris Stricklin

Ed and I are honored to have Chris “Elroy” Stricklin back on the show for the third time. We will be discussing his new book, released October 1, 2019, Survivor’s Obligation: Navigating an Intentional Life. Chris Stricklin ejected from the F-16 he was piloting during a Thunderbirds air show. Joel Neeb was diagnosed with a rare and often fatal cancer. Against the odds, both survived. Chris and Joel met years after their individual life-changing events and discovered they both had a desire to share their stories to help others. They resolved to fulfill what they call survivor’s obligation—a responsibility to live an intentional life—for themselves and their families, and in honor of those who didn’t get a second chance. In Survivor’s Obligation they tell the true stories that transformed their lives, initiating a journey of healing through gratitude, growth, and giving. You don’t want to miss this show!
10/11/201955 minutes, 41 seconds
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The Lost Chapter from Implementing Value Pricing

Join Ed and Ron as they discuss the chapter that didn't make it into Ron's book, Implementing Value Pricing: A Radical Business Model for Professional Firms. Topics such as: Is the Salvation Army the most effective organization on the planet?; why people work; becoming a lightening rod for talent; the importance of continuous learning; work-life balance; are professionals really knowledge workers?; negative human capital, and more.
10/4/201955 minutes, 59 seconds
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The Lost Chapter from Implementing Value Pricing

Join Ed and Ron as they discuss the chapter that didn't make it into Ron's book, Implementing Value Pricing: A Radical Business Model for Professional Firms. Topics such as: Is the Salvation Army the most effective organization on the planet?; why people work; becoming a lightening rod for talent; the importance of continuous learning; work-life balance; are professionals really knowledge workers?; negative human capital, and more.
10/4/201955 minutes, 59 seconds
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Free-rider Friday - September 2019 - Pacioli, Uber, and 42

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free Rider Friday As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
9/27/201953 minutes, 51 seconds
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Free-rider Friday - September 2019 - Pacioli, Uber, and 42

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free Rider Friday As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
9/27/201953 minutes, 51 seconds
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Lawyering Up: Value Pricing Down Under

Ed and Ron are honored to have our three VeraSage colleagues, and Australian lawyers, on the show for the second time: John Chisholm, Matthew Burgess, and David Wells. We will discuss what's happening with Value Pricing in Australasia, and peel back the curtain on this November's VeraSage DownUnder Symposium.
9/20/201955 minutes, 56 seconds
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Lawyering Up: Value Pricing Down Under

Ed and Ron are honored to have our three VeraSage colleagues, and Australian lawyers, on the show for the second time: John Chisholm, Matthew Burgess, and David Wells. We will discuss what's happening with Value Pricing in Australasia, and peel back the curtain on this November's VeraSage DownUnder Symposium.
9/20/201955 minutes, 56 seconds
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Interview with Accounting Thought Leader Joe Woodard

Join us for our second interview with Accounting Profession Thought Leader Joe Woodard. Joe and his company has adopted a powerful vision: To transform small business through small business advisors. Its purpose is an extension of its vision – a single statement that shapes every task Woodard performs to achieve its vision: We empower small business advisors. We will discuss the current and future state of the accounting profession, innovation Joe sees taking place, Value Pricing diffusion, along with other topics.
9/13/201956 minutes, 27 seconds
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Interview with Accounting Thought Leader Joe Woodard

Join us for our second interview with Accounting Profession Thought Leader Joe Woodard. Joe and his company has adopted a powerful vision: To transform small business through small business advisors. Its purpose is an extension of its vision – a single statement that shapes every task Woodard performs to achieve its vision: We empower small business advisors. We will discuss the current and future state of the accounting profession, innovation Joe sees taking place, Value Pricing diffusion, along with other topics.
9/13/201956 minutes, 27 seconds
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Third Interview with George Gilder

We are honored to have the opportunity to interview George Gilder for a third time. Writer, economist, technology advocate, and co-founder of the Discovery Institute, Georges latest book is Life After Google: The Fall of Big Data and the Rise of the Blockchain Economy. His 1981 international bestseller, Wealth and Poverty, advanced a practical and moral case for supply-side economics and capitalism during the early months of the Reagan Administration and made him President Reagans most quoted living author. In 2013 he published Knowledge and Power: The Information Theory of Capitalism and How It is Revolutionizing Our World, which reformulated economics in terms of the information theory of Alan Turing and Claude Shannon. Ron says: George Gilder is the most profound thinker I have ever encountered, and his insights of how an economy creates wealth permeate The Soul of Enterprise. Every century needs an Adam Smith, and Gilder is ours for the twentieth and twenty-first.
9/6/201954 minutes, 23 seconds
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Third Interview with George Gilder

We are honored to have the opportunity to interview George Gilder for a third time. Writer, economist, technology advocate, and co-founder of the Discovery Institute, Georges latest book is Life After Google: The Fall of Big Data and the Rise of the Blockchain Economy. His 1981 international bestseller, Wealth and Poverty, advanced a practical and moral case for supply-side economics and capitalism during the early months of the Reagan Administration and made him President Reagans most quoted living author. In 2013 he published Knowledge and Power: The Information Theory of Capitalism and How It is Revolutionizing Our World, which reformulated economics in terms of the information theory of Alan Turing and Claude Shannon. Ron says: George Gilder is the most profound thinker I have ever encountered, and his insights of how an economy creates wealth permeate The Soul of Enterprise. Every century needs an Adam Smith, and Gilder is ours for the twentieth and twenty-first.
9/6/201954 minutes, 23 seconds
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Free Rider Friday, August 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free Rider Friday As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
8/30/201955 minutes, 21 seconds
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Free Rider Friday, August 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free Rider Friday As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
8/30/201955 minutes, 21 seconds
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The Soul of Silicon: George Gilder's Address to the Vatican

In May 1997, George Gilder delivered The Soul of Silicon to the Vatican, at a conference arranged and coordinated by the Acton Institute. Ron, who is a devotee of all of Gilders writings, believes that this is one of the most profound pieces George has ever written. Join Ed and Ron for a discussion of this timeless speech from one of the most seminal thinkers of our times, and Rons 38-year mentor, George Gilder.
8/23/201955 minutes, 38 seconds
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The Soul of Silicon: George Gilder's Address to the Vatican

In May 1997, George Gilder delivered The Soul of Silicon to the Vatican, at a conference arranged and coordinated by the Acton Institute. Ron, who is a devotee of all of Gilders writings, believes that this is one of the most profound pieces George has ever written. Join Ed and Ron for a discussion of this timeless speech from one of the most seminal thinkers of our times, and Rons 38-year mentor, George Gilder.
8/23/201955 minutes, 38 seconds
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Imagine the Audience in Underwear...Not! Public Speaking Skills

American journalist Roscoe Drummond said: “The mind is wonderful thing. It starts working the minute you’re born and never stops until you get up to speak in public.” Is it really true that people fear public speaking more than they fear death? We’ve received several requests from listeners to discuss public speaking, along with many questions over the years: How did you learn to speak in public? What books did you read? Who taught you? Which public speakers do you truly admire?, etc. Join Ed and Ron as they discuss the art of public speaking, and share some of the lessons they've learned over the years.
8/16/201955 minutes, 47 seconds
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Imagine the Audience in Underwear...Not! Public Speaking Skills

American journalist Roscoe Drummond said: “The mind is wonderful thing. It starts working the minute you’re born and never stops until you get up to speak in public.” Is it really true that people fear public speaking more than they fear death? We’ve received several requests from listeners to discuss public speaking, along with many questions over the years: How did you learn to speak in public? What books did you read? Who taught you? Which public speakers do you truly admire?, etc. Join Ed and Ron as they discuss the art of public speaking, and share some of the lessons they've learned over the years.
8/16/201955 minutes, 47 seconds
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Rory - Rider Friday

We are excited to welcome back on the show Rory Sutherland, Vice Chairman, Ogilvy in the UK. Rory has delivered several TED talks, along with many others, including our favorite, a Zeitgeist talk he delivered to Google. They are all incredibly thought-provoking, and rooted in behavioral, and Austrian, economics. In his spare time, Rory collects self-aggrandizing job titles. He was President of the Direct Jury at Cannes in 2007, and was elected President of the Institute of Practitioners in Advertising in 2009 for two years, where his message was that advertising agencies needed a better understanding of how humans behave, not just how advertising works. Be sure to join us for what will be an exciting and exhilarating exchange of ideas.
8/9/201955 minutes, 45 seconds
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Rory - Rider Friday

We are excited to welcome back on the show Rory Sutherland, Vice Chairman, Ogilvy in the UK. Rory has delivered several TED talks, along with many others, including our favorite, a Zeitgeist talk he delivered to Google. They are all incredibly thought-provoking, and rooted in behavioral, and Austrian, economics. In his spare time, Rory collects self-aggrandizing job titles. He was President of the Direct Jury at Cannes in 2007, and was elected President of the Institute of Practitioners in Advertising in 2009 for two years, where his message was that advertising agencies needed a better understanding of how humans behave, not just how advertising works. Be sure to join us for what will be an exciting and exhilarating exchange of ideas.
8/9/201955 minutes, 45 seconds
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On Rory Sutherland's Book - Alchemy

We are excited to welcome back on the show Rory Sutherland, Vice Chairman, Ogilvy in the UK. Rory has delivered several TED talks, along with many others, including our favorite, a Zeitgeist talk he delivered to Google. They are all incredibly thought-provoking, and rooted in behavioral, and Austrian, economics. In his spare time, Rory collects self-aggrandizing job titles. He was President of the Direct Jury at Cannes in 2007, and was elected President of the Institute of Practitioners in Advertising in 2009 for two years, where his message was that advertising agencies needed a better understanding of how humans behave, not just how advertising works. Be sure to join us for what will be an exciting and exhilarating exchange of ideas.
8/2/201954 minutes, 11 seconds
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On Rory Sutherland's Book - Alchemy

We are excited to welcome back on the show Rory Sutherland, Vice Chairman, Ogilvy in the UK. Rory has delivered several TED talks, along with many others, including our favorite, a Zeitgeist talk he delivered to Google. They are all incredibly thought-provoking, and rooted in behavioral, and Austrian, economics. In his spare time, Rory collects self-aggrandizing job titles. He was President of the Direct Jury at Cannes in 2007, and was elected President of the Institute of Practitioners in Advertising in 2009 for two years, where his message was that advertising agencies needed a better understanding of how humans behave, not just how advertising works. Be sure to join us for what will be an exciting and exhilarating exchange of ideas.
8/2/201954 minutes, 11 seconds
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Free-Rider Friday, July 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
7/26/201955 minutes, 16 seconds
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Free-Rider Friday, July 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
7/26/201955 minutes, 16 seconds
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INFLUXUS RECIPROCI FALSUM

Confused by the title? Don't worry, we'll make Ed explain it all. Just be sure to listen to hear about data dredging and Pearson's correlation coefficient. Trust us, this will be a fun show.
7/19/201956 minutes, 43 seconds
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INFLUXUS RECIPROCI FALSUM

Confused by the title? Don't worry, we'll make Ed explain it all. Just be sure to listen to hear about data dredging and Pearson's correlation coefficient. Trust us, this will be a fun show.
7/19/201956 minutes, 43 seconds
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The Adaptive Capacity Model

Think of your firm as a Boeing 777 airplane. When United Airlines places a Boeing 777 in service, it adds a certain capacity to its fleet. However, it goes one step further, by dividing up that marginal capacity into five segments. Your firm has a theoretical maximum capacity and a theoretical optimal capacity, and it is essential to see how that capacity is being allocated to each customer segment. Your maximum capacity is the total number of customers your firm can adequately service -- not how many hours you have -- while the optimal capacity is the point where customers can be served adequately and crowding out does not affect customer behavior. Usually, for most professional firms, optimal capacity is between 60 and 80 percent of maximum capacity. The lesson from this model is that you cannot treat all customers equally. Join Ed and Ron for a discussion of this model and how pricing and project management can be used to achieve optimal capacity.
7/12/201956 minutes, 21 seconds
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The Adaptive Capacity Model

Think of your firm as a Boeing 777 airplane. When United Airlines places a Boeing 777 in service, it adds a certain capacity to its fleet. However, it goes one step further, by dividing up that marginal capacity into five segments. Your firm has a theoretical maximum capacity and a theoretical optimal capacity, and it is essential to see how that capacity is being allocated to each customer segment. Your maximum capacity is the total number of customers your firm can adequately service -- not how many hours you have -- while the optimal capacity is the point where customers can be served adequately and crowding out does not affect customer behavior. Usually, for most professional firms, optimal capacity is between 60 and 80 percent of maximum capacity. The lesson from this model is that you cannot treat all customers equally. Join Ed and Ron for a discussion of this model and how pricing and project management can be used to achieve optimal capacity.
7/12/201956 minutes, 21 seconds
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Encore: Life After Google: Interview with George Gilder

We are honored to have the opportunity to interview George Gilder for a second time. Writer, economist, technology advocate, and co-founder of the Discovery Institute. George’s latest book is Life After Google: The Fall of Big Data and the Rise of the Blockchain Economy. His 1981 international bestseller, Wealth and Poverty, advanced a practical and moral case for supply-side economics and capitalism during the early months of the Reagan Administration and made him President Reagan's most quoted living author. In 2013 he published Knowledge and Power: The Information Theory of Capitalism and How It is Revolutionizing Our World, which reformulated economics in terms of the information theory of Alan Turing and Claude Shannon. Ron says: “George Gilder is the most profound thinker I have ever encountered, and his insights of how an economy creates wealth permeate The Soul of Enterprise. Every century needs an Adam Smith, and Gilder is ours for the twentieth and twenty-first.”
7/5/201955 minutes, 19 seconds
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Encore: Life After Google: Interview with George Gilder

We are honored to have the opportunity to interview George Gilder for a second time. Writer, economist, technology advocate, and co-founder of the Discovery Institute. George’s latest book is Life After Google: The Fall of Big Data and the Rise of the Blockchain Economy. His 1981 international bestseller, Wealth and Poverty, advanced a practical and moral case for supply-side economics and capitalism during the early months of the Reagan Administration and made him President Reagan's most quoted living author. In 2013 he published Knowledge and Power: The Information Theory of Capitalism and How It is Revolutionizing Our World, which reformulated economics in terms of the information theory of Alan Turing and Claude Shannon. Ron says: “George Gilder is the most profound thinker I have ever encountered, and his insights of how an economy creates wealth permeate The Soul of Enterprise. Every century needs an Adam Smith, and Gilder is ours for the twentieth and twenty-first.”
7/5/201955 minutes, 19 seconds
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Free-Rider Friday, June 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up
6/28/201953 minutes, 41 seconds
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Free-Rider Friday, June 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up
6/28/201953 minutes, 41 seconds
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Memorable Mentors: Tom Peters

Well, we tried, but we could not land Tom Peters to be a Guest on The Soul of Enterprise. Instead, we have decided to do the next best thing - a Memorable Mentors episode. Ron and Ed will recap the career and work of the person whom many claim as the father of the business book genre. His classic, In Search of Excellence, co-written with Robert Waterman, launched his career into a near-Earth orbit. His presentation style influenced both Ed and Ron with his wit and willingness to say outrageous stuff.
6/21/201956 minutes, 25 seconds
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Memorable Mentors: Tom Peters

Well, we tried, but we could not land Tom Peters to be a Guest on The Soul of Enterprise. Instead, we have decided to do the next best thing - a Memorable Mentors episode. Ron and Ed will recap the career and work of the person whom many claim as the father of the business book genre. His classic, In Search of Excellence, co-written with Robert Waterman, launched his career into a near-Earth orbit. His presentation style influenced both Ed and Ron with his wit and willingness to say outrageous stuff.
6/21/201956 minutes, 25 seconds
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Interview with Chief Pricing Educator Mark Stiving

Ed and Ron are honored to interview fellow Professional Pricing Society colleague, Mark Stiving. Why don't you win deals at higher prices? You don't get paid enough for the value you create. Or do you build products that your customers don’t value (and don’t buy)? Mark's passion is teaching the power of pricing. He evangelizes pricing at major conferences and has conducted over 400 days of corporate training around the globe. Mark’s Price class maintains a net promoter score (NPS) of 81, higher than Apple’s. Mark also writes about pricing. His book, Impact Pricing: Your Blueprint for Driving Profits, is a highly readable and practical manual (4.9 stars on Amazon). Be sure not to miss this episode!
6/14/201956 minutes, 35 seconds
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Interview with Chief Pricing Educator Mark Stiving

Ed and Ron are honored to interview fellow Professional Pricing Society colleague, Mark Stiving. Why don't you win deals at higher prices? You don't get paid enough for the value you create. Or do you build products that your customers don’t value (and don’t buy)? Mark's passion is teaching the power of pricing. He evangelizes pricing at major conferences and has conducted over 400 days of corporate training around the globe. Mark’s Price class maintains a net promoter score (NPS) of 81, higher than Apple’s. Mark also writes about pricing. His book, Impact Pricing: Your Blueprint for Driving Profits, is a highly readable and practical manual (4.9 stars on Amazon). Be sure not to miss this episode!
6/14/201956 minutes, 35 seconds
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Interview with Justin Lake

Originally recorded with the idea that this would be a Bonus Episode for their Patreon listeners only, Ron and Ed were so enraptured with the conversation with Justin Lake, that they decided to release it as a regular episode. This conversation encapsulates so many of the themes of our show, including innovation, regulation, the price system, entrepreneurialism, and personal freedom. These themes will resonate with our long-time audience. However, this episode is deeper than that as it is specifically for those who have diabetes or who have a family member with the disease. Please share this episode with anyone you think might benefit from hearing it.
6/7/201954 minutes, 17 seconds
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Interview with Justin Lake

Originally recorded with the idea that this would be a Bonus Episode for their Patreon listeners only, Ron and Ed were so enraptured with the conversation with Justin Lake, that they decided to release it as a regular episode. This conversation encapsulates so many of the themes of our show, including innovation, regulation, the price system, entrepreneurialism, and personal freedom. These themes will resonate with our long-time audience. However, this episode is deeper than that as it is specifically for those who have diabetes or who have a family member with the disease. Please share this episode with anyone you think might benefit from hearing it.
6/7/201954 minutes, 17 seconds
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Free-Rider Friday, May 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
5/31/201956 minutes, 46 seconds
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Free-Rider Friday, May 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
5/31/201956 minutes, 46 seconds
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Team Member Compensation

Join Ed and Ron as they discuss the thorny issue of team member compensation. The tradeoff between creating an incentive for firm-wide profit and contributing discretionary effort, and engaging in politics to move up the ladder.
5/24/201956 minutes, 9 seconds
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Team Member Compensation

Join Ed and Ron as they discuss the thorny issue of team member compensation. The tradeoff between creating an incentive for firm-wide profit and contributing discretionary effort, and engaging in politics to move up the ladder.
5/24/201956 minutes, 9 seconds
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Prices, Profits, and Fairness

Why is an oil or pharmaceutical company condemned for earning windfall profits when market conditions change, while an individual homeowner who realizes a tidy profit off of a hot real estate market is applauded? Popular movie stars, directors, and entertainment companies can earn above-normal profits without so much as a whisper of public protest. Premium ice creams and chocolates are very expensive and yield profit margins that would have made the “robber barons” of yesterday blush. Very few of us would continue working at 50 percent of our present salaries. Are we not charging what the market will bear? Why are individuals and corporations held to different standards? Perhaps it is not so much price that bothers people as it is profits. Join Ed and Ron for a discussion on Fairness and how it distorts our view on prices and profits.
5/17/201956 minutes, 20 seconds
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Prices, Profits, and Fairness

Why is an oil or pharmaceutical company condemned for earning windfall profits when market conditions change, while an individual homeowner who realizes a tidy profit off of a hot real estate market is applauded? Popular movie stars, directors, and entertainment companies can earn above-normal profits without so much as a whisper of public protest. Premium ice creams and chocolates are very expensive and yield profit margins that would have made the “robber barons” of yesterday blush. Very few of us would continue working at 50 percent of our present salaries. Are we not charging what the market will bear? Why are individuals and corporations held to different standards? Perhaps it is not so much price that bothers people as it is profits. Join Ed and Ron for a discussion on Fairness and how it distorts our view on prices and profits.
5/17/201956 minutes, 20 seconds
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Lessons Learned From Our Subscription Economy Workshop

On April 30th and May 1st, Ed and Ron taught their first workshop in Chicago on the Subscription Economy Business Model. The advantages of this model are many, including: Predictable revenue; not selling services, but creating annuities with a lifetime value that far exceeds whatever you paid to acquire them; collective knowledge of your customers, which is a competitive advantage that cannot be duplicated; one-to-one marketing; not pricing a product or service, but rather customer transformation and peace of mind; you can predict demand and plan capacity more effectively; and it breaks down silos and creates a true “one-firm” model. Join us for our After Action Review and Lessons Learned from the participants.
5/10/201956 minutes, 23 seconds
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Lessons Learned From Our Subscription Economy Workshop

On April 30th and May 1st, Ed and Ron taught their first workshop in Chicago on the Subscription Economy Business Model. The advantages of this model are many, including: Predictable revenue; not selling services, but creating annuities with a lifetime value that far exceeds whatever you paid to acquire them; collective knowledge of your customers, which is a competitive advantage that cannot be duplicated; one-to-one marketing; not pricing a product or service, but rather customer transformation and peace of mind; you can predict demand and plan capacity more effectively; and it breaks down silos and creates a true “one-firm” model. Join us for our After Action Review and Lessons Learned from the participants.
5/10/201956 minutes, 23 seconds
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Interview with Economist Tyler Cowen

Ed and Ron are honored to interview Tyler Cowen, professor of economics at George Mason University, blogger at Marginal Revolution, and author of many books. Tyler’s podcast, Conversations with Tyler, is one of our favorites. Tyler is an original and thought-provoking writer, exploring a wide range of topics with an economist’s eye that makes you see the world in a new way. Join us for what is sure to be a fun and interesting conversation with one of the world’s leading economic thinkers.
5/3/201955 minutes, 56 seconds
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Interview with Economist Tyler Cowen

Ed and Ron are honored to interview Tyler Cowen, professor of economics at George Mason University, blogger at Marginal Revolution, and author of many books. Tyler’s podcast, Conversations with Tyler, is one of our favorites. Tyler is an original and thought-provoking writer, exploring a wide range of topics with an economist’s eye that makes you see the world in a new way. Join us for what is sure to be a fun and interesting conversation with one of the world’s leading economic thinkers.
5/3/201955 minutes, 56 seconds
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FRF: Millionaires, Marxists, and Minimum Wage

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
4/26/201955 minutes, 45 seconds
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FRF: Millionaires, Marxists, and Minimum Wage

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
4/26/201955 minutes, 45 seconds
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The Million-Dollar TIP: Using a TIP Clause

One of the most innovative pricing strategies that should be in every firm’s pricing stack is the TIP clause. Most feedback that firms receive on pricing is negative (“Your price was too high”). Or it is ambivalent: “Your price was just right.” No customer ever discloses how much money your firm left on the table. Innovative pricing strategies, such as the TIP clause, are outward focused and attempt to capture more of the value created for customers, in extraordinary engagements. Having more accurate cost accounting or better project management won’t help you capture this level of value, which is why pricing is the main driver of profitability. You don’t want to miss this show as Ed and Ron share stories from around the world of firms that have successfully implemented the TIP clause.
4/19/201956 minutes, 26 seconds
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The Million-Dollar TIP: Using a TIP Clause

One of the most innovative pricing strategies that should be in every firm’s pricing stack is the TIP clause. Most feedback that firms receive on pricing is negative (“Your price was too high”). Or it is ambivalent: “Your price was just right.” No customer ever discloses how much money your firm left on the table. Innovative pricing strategies, such as the TIP clause, are outward focused and attempt to capture more of the value created for customers, in extraordinary engagements. Having more accurate cost accounting or better project management won’t help you capture this level of value, which is why pricing is the main driver of profitability. You don’t want to miss this show as Ed and Ron share stories from around the world of firms that have successfully implemented the TIP clause.
4/19/201956 minutes, 26 seconds
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Interview with ADP's Chief Behavioral Economist Jordan Birnbaum

Ed and Ron are honored to interview Jordan Birnbaum, VP and Chief Behavioral Economist with ADP. Ron met Jordan recently and heard him speak on some of the behavioral economic ideas that guide how we make decisions. Join us for what will surely be an interesting and wide-ranging discussion about how behavioral economics can be applied to businesses of all kinds.
4/12/201956 minutes, 14 seconds
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Interview with ADP's Chief Behavioral Economist Jordan Birnbaum

Ed and Ron are honored to interview Jordan Birnbaum, VP and Chief Behavioral Economist with ADP. Ron met Jordan recently and heard him speak on some of the behavioral economic ideas that guide how we make decisions. Join us for what will surely be an interesting and wide-ranging discussion about how behavioral economics can be applied to businesses of all kinds.
4/12/201956 minutes, 14 seconds
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ET HORA LIBELLUM DELENDA EST

In ancient Rome, during the Punic Wars, Cato the Elder is said to have ended every speech he delivered before the Roman Senate with the phrase, “ET CARTHAGO DELENDA EST” (and Carthage must be destroyed!). He did this without regard to the subject of his speech. It is in this spirit that we present ET HORA LIBELLUM DELENDA EST which, loosely translated, means, “and the timesheet/billable hour must be destroyed!” Enjoy!
4/5/201958 minutes, 4 seconds
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ET HORA LIBELLUM DELENDA EST

In ancient Rome, during the Punic Wars, Cato the Elder is said to have ended every speech he delivered before the Roman Senate with the phrase, “ET CARTHAGO DELENDA EST” (and Carthage must be destroyed!). He did this without regard to the subject of his speech. It is in this spirit that we present ET HORA LIBELLUM DELENDA EST which, loosely translated, means, “and the timesheet/billable hour must be destroyed!” Enjoy!
4/5/201958 minutes, 4 seconds
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Free-Rider Friday, March 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
3/29/201955 minutes, 52 seconds
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Free-Rider Friday, March 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
3/29/201955 minutes, 52 seconds
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How to Fire a Customer

What happens when your firm becomes filled with too many “C,” “D,” and “F” customers? How should you fire a customer? There are many strategies, some more effective than others. Join Ed and Ron as they discuss essential strategies to deploy to fire customers with dignity, professionalism, while maintaining the goodwill of your firm.
3/22/201955 minutes, 52 seconds
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How to Fire a Customer

What happens when your firm becomes filled with too many “C,” “D,” and “F” customers? How should you fire a customer? There are many strategies, some more effective than others. Join Ed and Ron as they discuss essential strategies to deploy to fire customers with dignity, professionalism, while maintaining the goodwill of your firm.
3/22/201955 minutes, 52 seconds
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Pricing at Starbucks

Ed and Ron will discuss a blog post by Kent Hendricks, 6 psychological tactics behind the Starbucks menu. If you're interested in behavioral economics and how it intersects with pricing choices, you don't want to miss this show.
3/15/201956 minutes, 36 seconds
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Pricing at Starbucks

Ed and Ron will discuss a blog post by Kent Hendricks, 6 psychological tactics behind the Starbucks menu. If you're interested in behavioral economics and how it intersects with pricing choices, you don't want to miss this show.
3/15/201956 minutes, 36 seconds
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Free-rider Friday - February 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
3/8/201957 minutes, 41 seconds
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Free-rider Friday - February 2019

In the glorious tradition of afternoon naps and Taco Tuesday, we are fast approaching the last Friday of the month which can only mean one thing…Free-Rider Friday! As many know, our typical show is “topic” driven. We dive deep into one subject for the length of the show, usually with a guest or two. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up.
3/8/201957 minutes, 41 seconds
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LIVE from the Meeting of the Minds

Ron and Ed are jazzed to be doing the show live from the 90 Minds annual conference, The Meeting of the Minds in San Diego. The Meeting of The Minds brings our membership of consultants, resellers, and software providers together to celebrate our powerful community. For two-plus days, they share, listen, learn, and challenge perceptions. They celebrate expanding their community through the renewal of relationships and building new alliances. The investment grows all year through online collaboration supported by their members, webinars from partners, and sharing of knowledge and experience with each other. The returns are greater than any one mind.
3/1/201956 minutes, 4 seconds
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LIVE from the Meeting of the Minds

Ron and Ed are jazzed to be doing the show live from the 90 Minds annual conference, The Meeting of the Minds in San Diego. The Meeting of The Minds brings our membership of consultants, resellers, and software providers together to celebrate our powerful community. For two-plus days, they share, listen, learn, and challenge perceptions. They celebrate expanding their community through the renewal of relationships and building new alliances. The investment grows all year through online collaboration supported by their members, webinars from partners, and sharing of knowledge and experience with each other. The returns are greater than any one mind.
3/1/201956 minutes, 4 seconds
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Interview with Tien Tzuo

Ron and Ed are honored to have Tien Tzuo as a Guest on the program. Tien currently serves as CEO of Zuora (NYSE:ZUO), a company he co-founded in 2007 and took public in 2018. Under Tien's leadership, Zuora has emerged as the leading evangelist of the Subscription Economy -- the idea that all industries are shifting to a customer-centric, subscription-based business model. He is also the author of SUBSCRIBED: Why the Subscription Model Will Be Your Company's Future - and What to Do About It.
2/22/201954 minutes, 45 seconds
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Interview with Tien Tzuo

Ron and Ed are honored to have Tien Tzuo as a Guest on the program. Tien currently serves as CEO of Zuora (NYSE:ZUO), a company he co-founded in 2007 and took public in 2018. Under Tien's leadership, Zuora has emerged as the leading evangelist of the Subscription Economy -- the idea that all industries are shifting to a customer-centric, subscription-based business model. He is also the author of SUBSCRIBED: Why the Subscription Model Will Be Your Company's Future - and What to Do About It.
2/22/201954 minutes, 45 seconds
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Incumbents Hate Competition But Customers Love It

All business people live the ultimate contradiction. They pray at night for supernormal profits and spend their days driving down those profits by competitively supplying customers with more of what they want. As the economist Joseph Schumpeter so poetically phrased it, entrepreneurial innovations make up the “perennial gale of creative destruction,” whereby entire industries have been eliminated due to this dynamism of free markets. Buggy whip manufacturers didn’t invent the automobile and slide rule manufacturers did not invent the calculator. Businesses are the ultimate change agents in society, ushering in new products, services, and ways of conducting our affairs. This role of business is often ignored in the debate over the jobs destroyed in the process, which is the wrong metric: the creativity is more important than the destruction. Join Ed and Ron for a discussion of the dynamic process of competition.
2/15/201954 minutes, 31 seconds
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Incumbents Hate Competition But Customers Love It

All business people live the ultimate contradiction. They pray at night for supernormal profits and spend their days driving down those profits by competitively supplying customers with more of what they want. As the economist Joseph Schumpeter so poetically phrased it, entrepreneurial innovations make up the “perennial gale of creative destruction,” whereby entire industries have been eliminated due to this dynamism of free markets. Buggy whip manufacturers didn’t invent the automobile and slide rule manufacturers did not invent the calculator. Businesses are the ultimate change agents in society, ushering in new products, services, and ways of conducting our affairs. This role of business is often ignored in the debate over the jobs destroyed in the process, which is the wrong metric: the creativity is more important than the destruction. Join Ed and Ron for a discussion of the dynamic process of competition.
2/15/201954 minutes, 31 seconds
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Memorable Mentors: Richard Feynman

According to Wikipedia, Richard Feynman [May 11, 1918 – February 15, 1988] was an American theoretical physicist, known for his work in the path integral formulation of quantum mechanics, the theory of quantum electrodynamics, and the physics of the superfluidity of supercooled liquid helium, as well as in particle physics for which he proposed the parton model. For his contributions to the development of quantum electrodynamics, Feynman, jointly with Julian Schwinger and Shin'ichiro Tomonaga, received the Nobel Prize in Physics in 1965. In a 1999 poll of 130 leading physicists worldwide by the British journal Physics World he was ranked as one of the ten greatest physicists of all time. He assisted in the development of the atomic bomb during World War II and became known to a wide public in the 1980s as a member of the Rogers Commission, the panel that investigated the Space Shuttle Challenger disaster. Join Ed and Ron for a look at this fascinating thinker.
2/8/201955 minutes, 33 seconds
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Memorable Mentors: Richard Feynman

According to Wikipedia, Richard Feynman [May 11, 1918 – February 15, 1988] was an American theoretical physicist, known for his work in the path integral formulation of quantum mechanics, the theory of quantum electrodynamics, and the physics of the superfluidity of supercooled liquid helium, as well as in particle physics for which he proposed the parton model. For his contributions to the development of quantum electrodynamics, Feynman, jointly with Julian Schwinger and Shin'ichiro Tomonaga, received the Nobel Prize in Physics in 1965. In a 1999 poll of 130 leading physicists worldwide by the British journal Physics World he was ranked as one of the ten greatest physicists of all time. He assisted in the development of the atomic bomb during World War II and became known to a wide public in the 1980s as a member of the Rogers Commission, the panel that investigated the Space Shuttle Challenger disaster. Join Ed and Ron for a look at this fascinating thinker.
2/8/201955 minutes, 33 seconds
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Free-Rider Friday, January 2019

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com
2/1/201955 minutes, 6 seconds
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Free-Rider Friday, January 2019

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com
2/1/201955 minutes, 6 seconds
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A Priest and a Rabbi

Ed and Ron are honored to have back on the show for the third time, and at the same time, Father Robert Sirico and Rabbi Daniel Lapin. Join us for another fascinating conversation with these two mentors, covering issues from economics, liberty, freedom, truth,autonomous vehicles, and a host of other topics.
1/25/201943 minutes, 2 seconds
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A Priest and a Rabbi

Ed and Ron are honored to have back on the show for the third time, and at the same time, Father Robert Sirico and Rabbi Daniel Lapin. Join us for another fascinating conversation with these two mentors, covering issues from economics, liberty, freedom, truth,autonomous vehicles, and a host of other topics.
1/25/201943 minutes, 2 seconds
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The Real Monopolies: Occupational Licensure

Customers are best served and protected when they have many competitive alternatives. We don't like self-serving monopolies. Of course, as sellers we all want to be monopolies, with little competition, ability to charge high prices, bar entry to competitors, and not have to perform the difficult job of constant innovation where value is determined by customers, not industry standards, credentialism, or ineffective regulations. Heavily regulated industries aren't hot beds of innovation. The history of growth is the story of crackpots, cranks, and outsiders innovating new products that replace the existing infrastructure of industries. There are many routes to knowledge. Thomas Edison had little formal education and could not have been licensed as an engineer under today’s guidelines. Likewise, Frank Lloyd Wright and Mies van der Rohe would not qualify to sit for the architect’s certifying exam. Join Ed and Ron as the discuss the deleterious consequences of occupational licensure laws.
1/18/201955 minutes, 2 seconds
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The Real Monopolies: Occupational Licensure

Customers are best served and protected when they have many competitive alternatives. We don't like self-serving monopolies. Of course, as sellers we all want to be monopolies, with little competition, ability to charge high prices, bar entry to competitors, and not have to perform the difficult job of constant innovation where value is determined by customers, not industry standards, credentialism, or ineffective regulations. Heavily regulated industries aren't hot beds of innovation. The history of growth is the story of crackpots, cranks, and outsiders innovating new products that replace the existing infrastructure of industries. There are many routes to knowledge. Thomas Edison had little formal education and could not have been licensed as an engineer under today’s guidelines. Likewise, Frank Lloyd Wright and Mies van der Rohe would not qualify to sit for the architect’s certifying exam. Join Ed and Ron as the discuss the deleterious consequences of occupational licensure laws.
1/18/201955 minutes, 2 seconds
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The Best Books We Read in 2018

Thousands of books are published each year. Some are worthless, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best books they read in 2018.
1/11/201956 minutes, 59 seconds
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The Best Books We Read in 2018

Thousands of books are published each year. Some are worthless, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best books they read in 2018.
1/11/201956 minutes, 59 seconds
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2018: Year in Review

Ed and Ron will discuss some of their favorite shows and guests from 2018, comment on the notable people we lost, as well as some other topics.
1/4/201956 minutes, 12 seconds
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2018: Year in Review

Ed and Ron will discuss some of their favorite shows and guests from 2018, comment on the notable people we lost, as well as some other topics.
1/4/201956 minutes, 12 seconds
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Free-Rider Friday, December 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com
12/28/201855 minutes, 40 seconds
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Free-Rider Friday, December 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com
12/28/201855 minutes, 40 seconds
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The Subscription Business Model, Part II

The Subscription Economy: The idea is to turn customers into subscribers. As the world moves from experiences to access and transformations over ownership and deliverables, customization, not standardization, and constant improvement, not planned obsolescence, will be the new normal. McKinsey reports that the subscription ecommerce market has grown by more than 100% a year for the past 5 years. Subscription-based companies are currently growing eight times faster than the S&P 500 (17.6% vs. 2.2%), and five times more than US retail sales (17.6% vs. 3.6%). Join Ed and Ron as they continue their exploration of this business model and its implications for organizations across industries, including professional firms.
12/14/201855 minutes, 15 seconds
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The Subscription Business Model, Part II

The Subscription Economy: The idea is to turn customers into subscribers. As the world moves from experiences to access and transformations over ownership and deliverables, customization, not standardization, and constant improvement, not planned obsolescence, will be the new normal. McKinsey reports that the subscription ecommerce market has grown by more than 100% a year for the past 5 years. Subscription-based companies are currently growing eight times faster than the S&P 500 (17.6% vs. 2.2%), and five times more than US retail sales (17.6% vs. 3.6%). Join Ed and Ron as they continue their exploration of this business model and its implications for organizations across industries, including professional firms.
12/14/201855 minutes, 15 seconds
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Memorable Mentors: Eric Hoffer

Eric Hoffer (July 25, 1898 – May 21, 1983) was an American moral and social philosopher. He was the author of ten books and was awarded the Presidential Medal of Freedom in February 1983. His first book, The True Believer (1951), was widely recognized as a classic, receiving critical acclaim from both scholars and laymen, although Hoffer believed that The Ordeal of Change (1963) was his finest work. Hoffer was born in 1898 in The Bronx, New York, to Knut and Elsa (Goebel) Hoffer. His parents were immigrants from Alsace, then part of Imperial Germany. When he was five, his mother fell down the stairs with him in her arms. He recalled, I lost my sight at the age of seven. Two years before, my mother and I fell down a flight of stairs. She didn’t recover and died in that second year after the fall. I lost my sight and, for a time, my memory. His eyesight inexplicably returned when he was 15. Join Ed and Ron for a look at Eric Hoffer's body of work and legacy.
12/7/201855 minutes, 57 seconds
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Memorable Mentors: Eric Hoffer

Eric Hoffer (July 25, 1898 – May 21, 1983) was an American moral and social philosopher. He was the author of ten books and was awarded the Presidential Medal of Freedom in February 1983. His first book, The True Believer (1951), was widely recognized as a classic, receiving critical acclaim from both scholars and laymen, although Hoffer believed that The Ordeal of Change (1963) was his finest work. Hoffer was born in 1898 in The Bronx, New York, to Knut and Elsa (Goebel) Hoffer. His parents were immigrants from Alsace, then part of Imperial Germany. When he was five, his mother fell down the stairs with him in her arms. He recalled, I lost my sight at the age of seven. Two years before, my mother and I fell down a flight of stairs. She didn’t recover and died in that second year after the fall. I lost my sight and, for a time, my memory. His eyesight inexplicably returned when he was 15. Join Ed and Ron for a look at Eric Hoffer's body of work and legacy.
12/7/201855 minutes, 57 seconds
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Free-Rider Friday, November 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
11/30/201856 minutes, 2 seconds
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Free-Rider Friday, November 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
11/30/201856 minutes, 2 seconds
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Interview with Warren Meyer

Ron and Ed are excited to have on economist and blogger Warren Meyer. Warren runs a large small business, by which he means that it seems to require a tremendous amount of work for the money it makes. His company runs parks and campgrounds under concession contracts with public recreation authorities. Before becoming an entrepreneur he worked from other people in companies as large as Exxon and as small as 3-person Internet startups. He has an MBA from the Harvard Business School and a mechanical engineering degree from Princeton University. But we are going to speak with him about his blogging activities including his work at CoyoteBlog.com and Climate-Skeptic.com He also has written a novel called BMOC and several books and videos on climate change.
11/16/201856 minutes, 31 seconds
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Interview with Warren Meyer

Ron and Ed are excited to have on economist and blogger Warren Meyer. Warren runs a large small business, by which he means that it seems to require a tremendous amount of work for the money it makes. His company runs parks and campgrounds under concession contracts with public recreation authorities. Before becoming an entrepreneur he worked from other people in companies as large as Exxon and as small as 3-person Internet startups. He has an MBA from the Harvard Business School and a mechanical engineering degree from Princeton University. But we are going to speak with him about his blogging activities including his work at CoyoteBlog.com and Climate-Skeptic.com He also has written a novel called BMOC and several books and videos on climate change.
11/16/201856 minutes, 31 seconds
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The Subscription Business Model

The Subscription Economy: The idea is to turn customers into subscribers. As the world moves from experiences to access and transformations over ownership and deliverables, customization, not standardization, and constant improvement, not planned obsolescence, will be the new normal. McKinsey reports that the subscription ecommerce market has grown by more than 100% a year for the past 5 years. Subscription-based companies are currently growing eight times faster than the S&P 500 (17.6% vs. 2.2%), and five times more than US retail sales (17.6% vs. 3.6%). Join Ed and Ron as they discuss this new business model and its implications for organizations across industries, including professional firms.
11/9/201855 minutes, 31 seconds
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The Subscription Business Model

The Subscription Economy: The idea is to turn customers into subscribers. As the world moves from experiences to access and transformations over ownership and deliverables, customization, not standardization, and constant improvement, not planned obsolescence, will be the new normal. McKinsey reports that the subscription ecommerce market has grown by more than 100% a year for the past 5 years. Subscription-based companies are currently growing eight times faster than the S&P 500 (17.6% vs. 2.2%), and five times more than US retail sales (17.6% vs. 3.6%). Join Ed and Ron as they discuss this new business model and its implications for organizations across industries, including professional firms.
11/9/201855 minutes, 31 seconds
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Interview with Dr. Walter Williams

Ed and Ron are honored to interview Dr. Walter Williams. He has made scores of radio and television appearances which include “Nightline,” “Firing Line,” “Face the Nation,” Milton Friedman’s “Free To Choose,” “Crossfire,” “MacNeil/Lehrer,” “Wall Street Week” and was a regular commentator for “Nightly Business Report.” He is also occasional substitute host for the “Rush Limbaugh” show. In addition Dr. Williams writes a nationally syndicated weekly column that is carried by approximately 140 newspapers and several web sites. His most recent documentary is “Suffer No Fools,” shown on PBS stations Fall/Spring 2014/2015, based on his book, Up from the Projects: An Autobiography. Join us for what is sure to be a fascinating discussion.
11/2/201856 minutes, 33 seconds
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Interview with Dr. Walter Williams

Ed and Ron are honored to interview Dr. Walter Williams. He has made scores of radio and television appearances which include “Nightline,” “Firing Line,” “Face the Nation,” Milton Friedman’s “Free To Choose,” “Crossfire,” “MacNeil/Lehrer,” “Wall Street Week” and was a regular commentator for “Nightly Business Report.” He is also occasional substitute host for the “Rush Limbaugh” show. In addition Dr. Williams writes a nationally syndicated weekly column that is carried by approximately 140 newspapers and several web sites. His most recent documentary is “Suffer No Fools,” shown on PBS stations Fall/Spring 2014/2015, based on his book, Up from the Projects: An Autobiography. Join us for what is sure to be a fascinating discussion.
11/2/201856 minutes, 33 seconds
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Free-Rider Friday, October 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
10/26/201855 minutes, 45 seconds
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Free-Rider Friday, October 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
10/26/201855 minutes, 45 seconds
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Interview with Chris 'Elroy' Stricklin, Colonel -Ret, USAF

Ed and I are honored to have Chris Elroy Stricklin back on the show to discuss his experience in leadership, implementing the Debrief and Lessons Learned into corporate life, and other topics from his fascinating career in the USAF and as a former Thunderbird. Join us for what will surely be a lively discussion!
10/19/201856 minutes, 52 seconds
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Interview with Chris 'Elroy' Stricklin, Colonel -Ret, USAF

Ed and I are honored to have Chris Elroy Stricklin back on the show to discuss his experience in leadership, implementing the Debrief and Lessons Learned into corporate life, and other topics from his fascinating career in the USAF and as a former Thunderbird. Join us for what will surely be a lively discussion!
10/19/201856 minutes, 52 seconds
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Interview with Economist Russ Roberts

Ed and I are honored to interview economist Russ Roberts, the host of our favorite podcast, EconTalk. Russ is the author of four books, each of which Ron recommends highly. We will discuss these books, along with other topics that Russ has addressed on his show. Folks, you don't want to miss this episode, and if you don't already listen to EconTalk, go subscribe to it right now. It's one of the best podcasts out there.
10/12/201857 minutes, 50 seconds
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Interview with Economist Russ Roberts

Ed and I are honored to interview economist Russ Roberts, the host of our favorite podcast, EconTalk. Russ is the author of four books, each of which Ron recommends highly. We will discuss these books, along with other topics that Russ has addressed on his show. Folks, you don't want to miss this episode, and if you don't already listen to EconTalk, go subscribe to it right now. It's one of the best podcasts out there.
10/12/201857 minutes, 50 seconds
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Interview with Erik Asgeirsson and Ron Quaranta

Ron and Ed are excited to be joined by Erik Asgeirsson and Ron Quaranta. Erik is the President and Chief Executive Officer of CPA.com. He has more than 20 years of experience in leading technology organizations and driving business growth. Over the past ten years Erik has driven CPA.com's focus on cloud computing and the transforming opportunities available to accounting firms and their business clients. Erik is a frequent speaker at professional conferences and is regularly quoted in the accounting and business trade press. Ron Quaranta is the Founder and Chairman of the Wall Street Blockchain Alliance. He is a recognized expert in the area of blockchain innovation, particularly its impact on the world of financial markets. He has over 25 years of experience in the financial services and technology sectors.
10/5/201856 minutes, 26 seconds
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Interview with Erik Asgeirsson and Ron Quaranta

Ron and Ed are excited to be joined by Erik Asgeirsson and Ron Quaranta. Erik is the President and Chief Executive Officer of CPA.com. He has more than 20 years of experience in leading technology organizations and driving business growth. Over the past ten years Erik has driven CPA.com's focus on cloud computing and the transforming opportunities available to accounting firms and their business clients. Erik is a frequent speaker at professional conferences and is regularly quoted in the accounting and business trade press. Ron Quaranta is the Founder and Chairman of the Wall Street Blockchain Alliance. He is a recognized expert in the area of blockchain innovation, particularly its impact on the world of financial markets. He has over 25 years of experience in the financial services and technology sectors.
10/5/201856 minutes, 26 seconds
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Free-Rider Friday, September 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
9/28/201855 minutes, 59 seconds
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Free-Rider Friday, September 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
9/28/201855 minutes, 59 seconds
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Xen Accounting's Ryan Lazanis

Ryan Lazanis has been operating Xen Accounting without timesheets for the past five years. Founder of Xen Accounting, an innovative firm in Canada, Ryan embraced the idea of blowing up the old ?We sell time? business model of traditional accounting firms. Join Ed and Ron and learn how Ryan?s done it, the lessons he?s learned, and what is it really like to work in a firm where time is merely a constraint, not a measure of anyone?s worth.
9/21/201856 minutes, 3 seconds
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Xen Accounting's Ryan Lazanis

Ryan Lazanis has been operating Xen Accounting without timesheets for the past five years. Founder of Xen Accounting, an innovative firm in Canada, Ryan embraced the idea of blowing up the old ?We sell time? business model of traditional accounting firms. Join Ed and Ron and learn how Ryan?s done it, the lessons he?s learned, and what is it really like to work in a firm where time is merely a constraint, not a measure of anyone?s worth.
9/21/201856 minutes, 3 seconds
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Why Trade Deficits Don't Matter

What happens when one country’s imports consistently exceed its exports, creating a deficit in the international balance of trade? There is probably no greater misunderstanding about the real nature of wealth than when a discussion turns to the balance-of-trade question. Henry Hazlitt, author of Economics in One Lesson explained this phenomenon when he wrote: … the same people who can be clearheaded and sensible when the subject is one of domestic trade can be incredibly emotional and muddleheaded when it becomes one of foreign trade.” The general consensus seems to be if other countries grow more prosperous we lose, illustrating how zero-sum thinking is endemic to this issue. Join Ed and Ron as they dissect this issue with some common sense economics.
9/14/201855 minutes, 32 seconds
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Why Trade Deficits Don't Matter

What happens when one country’s imports consistently exceed its exports, creating a deficit in the international balance of trade? There is probably no greater misunderstanding about the real nature of wealth than when a discussion turns to the balance-of-trade question. Henry Hazlitt, author of Economics in One Lesson explained this phenomenon when he wrote: … the same people who can be clearheaded and sensible when the subject is one of domestic trade can be incredibly emotional and muddleheaded when it becomes one of foreign trade.” The general consensus seems to be if other countries grow more prosperous we lose, illustrating how zero-sum thinking is endemic to this issue. Join Ed and Ron as they dissect this issue with some common sense economics.
9/14/201855 minutes, 32 seconds
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Free-Rider Friday, August 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
9/7/201856 minutes, 6 seconds
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Free-Rider Friday, August 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
9/7/201856 minutes, 6 seconds
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Life After Google: Interview with George Gilder

We are honored to have the opportunity to interview George Gilder for a second time. Writer, economist, technology advocate, and co-founder of the Discovery Institute. George’s latest book is Life After Google: The Fall of Big Data and the Rise of the Blockchain Economy. His 1981 international bestseller, Wealth and Poverty, advanced a practical and moral case for supply-side economics and capitalism during the early months of the Reagan Administration and made him President Reagan's most quoted living author. In 2013 he published Knowledge and Power: The Information Theory of Capitalism and How It is Revolutionizing Our World, which reformulated economics in terms of the information theory of Alan Turing and Claude Shannon. Ron says: “George Gilder is the most profound thinker I have ever encountered, and his insights of how an economy creates wealth permeate The Soul of Enterprise. Every century needs an Adam Smith, and Gilder is ours for the twentieth and twenty-first.”
8/31/201855 minutes, 19 seconds
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Life After Google: Interview with George Gilder

We are honored to have the opportunity to interview George Gilder for a second time. Writer, economist, technology advocate, and co-founder of the Discovery Institute. George’s latest book is Life After Google: The Fall of Big Data and the Rise of the Blockchain Economy. His 1981 international bestseller, Wealth and Poverty, advanced a practical and moral case for supply-side economics and capitalism during the early months of the Reagan Administration and made him President Reagan's most quoted living author. In 2013 he published Knowledge and Power: The Information Theory of Capitalism and How It is Revolutionizing Our World, which reformulated economics in terms of the information theory of Alan Turing and Claude Shannon. Ron says: “George Gilder is the most profound thinker I have ever encountered, and his insights of how an economy creates wealth permeate The Soul of Enterprise. Every century needs an Adam Smith, and Gilder is ours for the twentieth and twenty-first.”
8/31/201855 minutes, 19 seconds
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Interview with Marketing Consultant David Meikle

Join us for a great discussion with former Ogilvy marketer David Meikle, who opened up Ogilvy in Russia and ran it for four years. Ron met David earlier this year at a conference hosted by the Institute of Communication Agencies in Toronto, and thoroughly enjoyed his long conversation with David about his experiences in marketing, including working with Rory Sutherland. You won't want to miss this episode!
8/24/201856 minutes, 38 seconds
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Interview with Marketing Consultant David Meikle

Join us for a great discussion with former Ogilvy marketer David Meikle, who opened up Ogilvy in Russia and ran it for four years. Ron met David earlier this year at a conference hosted by the Institute of Communication Agencies in Toronto, and thoroughly enjoyed his long conversation with David about his experiences in marketing, including working with Rory Sutherland. You won't want to miss this episode!
8/24/201856 minutes, 38 seconds
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Interview with Economist Mark Skousen

Ed and Ron are honored to interview economist Mark Skousen, one of Ron’s favorite economics author. He is a former analyst for the Central Intelligence Agency, a columnist to Forbes magazine and past president of the Foundation for Economic Education. His economic bestsellers include “The Structure of Production,” “Economics on Trial,” “Puzzles and Paradoxes on Economics,” “The Making of Modern Economics,” “The Big Three in Economics,” “EconoPower,” and “Economic Logic,” a market-friendly textbook. In 2009, “The Making of Modern Economics” won the Choice Book Award for Outstanding Academic Title. Based on his work “The Structure of Production,” the federal government began publishing a broader, more accurate measure of the economy, Gross Output (GO), every quarter along with GDP. It is the first macro statistic of the economy to be published quarterly since GDP was invented in the 1940s.
8/17/201856 minutes, 45 seconds
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Interview with Economist Mark Skousen

Ed and Ron are honored to interview economist Mark Skousen, one of Ron’s favorite economics author. He is a former analyst for the Central Intelligence Agency, a columnist to Forbes magazine and past president of the Foundation for Economic Education. His economic bestsellers include “The Structure of Production,” “Economics on Trial,” “Puzzles and Paradoxes on Economics,” “The Making of Modern Economics,” “The Big Three in Economics,” “EconoPower,” and “Economic Logic,” a market-friendly textbook. In 2009, “The Making of Modern Economics” won the Choice Book Award for Outstanding Academic Title. Based on his work “The Structure of Production,” the federal government began publishing a broader, more accurate measure of the economy, Gross Output (GO), every quarter along with GDP. It is the first macro statistic of the economy to be published quarterly since GDP was invented in the 1940s.
8/17/201856 minutes, 45 seconds
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Interview with John Stossel

Ron and Ed are thrilled and honored to have John Stossel appear on the show. John Stossel joined Reason in 2017. The former host of Fox Business' Stossel and ABC's 20/20, he has won 19 Emmys and authored several best-sellers, most recently No, They Can't: Why Government Fails—But Individuals Succeed. He is also the author of a popular weekly column that is syndicated via Creators.
8/10/201855 minutes, 12 seconds
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Interview with John Stossel

Ron and Ed are thrilled and honored to have John Stossel appear on the show. John Stossel joined Reason in 2017. The former host of Fox Business' Stossel and ABC's 20/20, he has won 19 Emmys and authored several best-sellers, most recently No, They Can't: Why Government Fails—But Individuals Succeed. He is also the author of a popular weekly column that is syndicated via Creators.
8/10/201855 minutes, 12 seconds
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Pricing Expert Stephan Liozu

Ed and I are honored to have on our Professional Pricing Society colleague Stephan Liozu. Stephan has written several articles on strategic pricing issues for the Journal of Professional Pricing and is a regular presenter at Professional Pricing Society conferences in Europe and North America as well as the Strategic Account Management Association conferences. He authored four books, Value Mindset, (2017), Dollarizing Differentiation Value (2016), The Pricing Journey (2015) and Pricing and Human Capital (2015). He also co-edited three books, Innovation in Pricing – Contemporary Theories and Best Practices (2012) and The ROI of Pricing (2014), and Pricing and the Salesforce (2015). Join us for a fascinating discussion on the current trends and future of pricing.
8/3/201855 minutes, 20 seconds
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Pricing Expert Stephan Liozu

Ed and I are honored to have on our Professional Pricing Society colleague Stephan Liozu. Stephan has written several articles on strategic pricing issues for the Journal of Professional Pricing and is a regular presenter at Professional Pricing Society conferences in Europe and North America as well as the Strategic Account Management Association conferences. He authored four books, Value Mindset, (2017), Dollarizing Differentiation Value (2016), The Pricing Journey (2015) and Pricing and Human Capital (2015). He also co-edited three books, Innovation in Pricing – Contemporary Theories and Best Practices (2012) and The ROI of Pricing (2014), and Pricing and the Salesforce (2015). Join us for a fascinating discussion on the current trends and future of pricing.
8/3/201855 minutes, 20 seconds
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Free-Rider Friday, July 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
7/27/201856 minutes, 4 seconds
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Free-Rider Friday, July 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
7/27/201856 minutes, 4 seconds
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Interview with Jeffrey Tucker

Ron and Ed are pleased to be interviewing author Jeffrey Tucker. Jeffrey is an economics writer of the Austrian School, an advocate of anarcho-capitalism and Bitcoin, a publisher of libertarian books, a conference speaker, and an internet entrepreneur. He is Editorial Director of the American Institute for Economic Research and Chief Liberty Officer (CLO) of Liberty.me. Tucker is also an adjunct scholar with the Mackinac Center for Public Policy, a research affiliate of RMIT University's Blockchain Innovation Hub, and an Acton Institute associate.
7/20/201855 minutes, 14 seconds
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Interview with Jeffrey Tucker

Ron and Ed are pleased to be interviewing author Jeffrey Tucker. Jeffrey is an economics writer of the Austrian School, an advocate of anarcho-capitalism and Bitcoin, a publisher of libertarian books, a conference speaker, and an internet entrepreneur. He is Editorial Director of the American Institute for Economic Research and Chief Liberty Officer (CLO) of Liberty.me. Tucker is also an adjunct scholar with the Mackinac Center for Public Policy, a research affiliate of RMIT University's Blockchain Innovation Hub, and an Acton Institute associate.
7/20/201855 minutes, 14 seconds
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Interview: Reginald Lee, Strategic Cost Transformation

We are pleased to welcome back to the show Dr. Reginald Lee, author of Lies, Damned Lies, and Cost Accounting: How Capacity Management Enables Improved Cost and Cash Flow Management, and the founder of the Cash Flow Innovation Lab. He is in the final throes of completing his latest book, Strategic Cost Transformation: Using Business Domain Management to Improve Cost Data, Analysis, and Management. This book not only lights a candle in the darkness when it comes to the inaccuracies of cost accounting, but it also proposes alternatives, especially cash flow and capacity management. This is far more optimal than engaging in the contrived exercise of cost accounting. Join Ed and Ron for what is sure to be another enlightening discussion with an incredible thinker.
7/13/201855 minutes, 48 seconds
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Interview: Reginald Lee, Strategic Cost Transformation

We are pleased to welcome back to the show Dr. Reginald Lee, author of Lies, Damned Lies, and Cost Accounting: How Capacity Management Enables Improved Cost and Cash Flow Management, and the founder of the Cash Flow Innovation Lab. He is in the final throes of completing his latest book, Strategic Cost Transformation: Using Business Domain Management to Improve Cost Data, Analysis, and Management. This book not only lights a candle in the darkness when it comes to the inaccuracies of cost accounting, but it also proposes alternatives, especially cash flow and capacity management. This is far more optimal than engaging in the contrived exercise of cost accounting. Join Ed and Ron for what is sure to be another enlightening discussion with an incredible thinker.
7/13/201855 minutes, 48 seconds
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Memorable Mentors: Peter F. Drucker

Peter F. Drucker is one of the truly serious thinkers the management consultant industry can point to with justifiable pride. Even though Drucker passed away November 11, 2005, at age 95, it does not mark the beginning of the end, but the end of the beginning, since he has left such a rich legacy. Along with the economics profession, Drucker alone is responsible for introducing, and being among the first to recognize, the knowledge worker and knowledge economy to the business world. Join Ron and Ed as they discuss the ideas, writings, thinking and influence of the most seminal management thinker of our times.
7/6/201856 minutes, 11 seconds
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Memorable Mentors: Peter F. Drucker

Peter F. Drucker is one of the truly serious thinkers the management consultant industry can point to with justifiable pride. Even though Drucker passed away November 11, 2005, at age 95, it does not mark the beginning of the end, but the end of the beginning, since he has left such a rich legacy. Along with the economics profession, Drucker alone is responsible for introducing, and being among the first to recognize, the knowledge worker and knowledge economy to the business world. Join Ron and Ed as they discuss the ideas, writings, thinking and influence of the most seminal management thinker of our times.
7/6/201856 minutes, 11 seconds
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Free-Rider Friday, June 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
6/29/201854 minutes, 47 seconds
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Free-Rider Friday, June 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
6/29/201854 minutes, 47 seconds
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Interview with Jeff Kanter

Jeff Kanter is the co-founder of My Academy of Health Excellence which provides a holistic approach to healthcare and wellness. They help individuals and groups including small entrepreneurs save money on medical expenses, everyday needs and wellness solutions. They MPower our members to choose their own doctors, healthcare professionals and allow for alternative solutions by educating, communicating and creating community around all aspects of health and wellness so you can make the best decisions for you and choose the healthiest lifestyle that suits your needs.
6/22/201855 minutes, 41 seconds
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Interview with Jeff Kanter

Jeff Kanter is the co-founder of My Academy of Health Excellence which provides a holistic approach to healthcare and wellness. They help individuals and groups including small entrepreneurs save money on medical expenses, everyday needs and wellness solutions. They MPower our members to choose their own doctors, healthcare professionals and allow for alternative solutions by educating, communicating and creating community around all aspects of health and wellness so you can make the best decisions for you and choose the healthiest lifestyle that suits your needs.
6/22/201855 minutes, 41 seconds
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Top Ten Pricing Lessons

We are sorry folks. John Stossel had to cancel because an injury. We wish him a speedy recovery and look forward to having him on in the future. We decided to discuss a Ron’s Pricing Masterclass that he presented in Melbourne, Australia on May 30, 2018 at the launch of our VeraSage colleagues’ (Liz Harris, John Chisholm, and David Wells) new consulting firm, Innovim. Ron presented his Top 10 Pricing Lessons, and John wrote a fantastic recap of this presentation, including additional links, etc. I asked Ed to list his Top 10 Pricing Lessons over these past years, so we will present both of our lists below, along with specific links to prior shows where we covered these topics.
6/15/201855 minutes, 47 seconds
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Top Ten Pricing Lessons

We are sorry folks. John Stossel had to cancel because an injury. We wish him a speedy recovery and look forward to having him on in the future. We decided to discuss a Ron’s Pricing Masterclass that he presented in Melbourne, Australia on May 30, 2018 at the launch of our VeraSage colleagues’ (Liz Harris, John Chisholm, and David Wells) new consulting firm, Innovim. Ron presented his Top 10 Pricing Lessons, and John wrote a fantastic recap of this presentation, including additional links, etc. I asked Ed to list his Top 10 Pricing Lessons over these past years, so we will present both of our lists below, along with specific links to prior shows where we covered these topics.
6/15/201855 minutes, 47 seconds
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Interview with Alessandra Lezama, CEO, AbacusNext

Ed and Ron are honored to interview Alessandra Lezama, CEO of AbacusNext, a sponsor of The Soul of Enterprise. Alessandra possesses strategic hands-on leadership skills, drawing on extensive cross-industry experience, sustainable strategies, thorough growth and market analysis, and a focus on process improvement. She has extensive and significant expertise in start-up and under performing businesses, revitalizing organizations and scaling business operations cost effectively. She has built high-performance teams, developed executive-level client relations, and drove top and bottom-line growth. She has a consistent record in building, and turning around, private equity backed business, ranging in size up to $33 million. She enjoys being part of, as well as leading, a successful and productive team, and thrives in highly pressurized and challenging working environments.
6/8/201855 minutes, 59 seconds
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Interview with Alessandra Lezama, CEO, AbacusNext

Ed and Ron are honored to interview Alessandra Lezama, CEO of AbacusNext, a sponsor of The Soul of Enterprise. Alessandra possesses strategic hands-on leadership skills, drawing on extensive cross-industry experience, sustainable strategies, thorough growth and market analysis, and a focus on process improvement. She has extensive and significant expertise in start-up and under performing businesses, revitalizing organizations and scaling business operations cost effectively. She has built high-performance teams, developed executive-level client relations, and drove top and bottom-line growth. She has a consistent record in building, and turning around, private equity backed business, ranging in size up to $33 million. She enjoys being part of, as well as leading, a successful and productive team, and thrives in highly pressurized and challenging working environments.
6/8/201855 minutes, 59 seconds
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Project Management: Execution

Ron and Ed have talked project management before, but the focus was always around project planning and scope creation. In this episode, they conversation shifts to project execution and the tools needed as well as some actual predictive indicators for project completion that are NOT time based. If you have ever asked, What replaces the timesheet? this episode is for you.
6/1/201856 minutes, 12 seconds
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Project Management: Execution

Ron and Ed have talked project management before, but the focus was always around project planning and scope creation. In this episode, they conversation shifts to project execution and the tools needed as well as some actual predictive indicators for project completion that are NOT time based. If you have ever asked, What replaces the timesheet? this episode is for you.
6/1/201856 minutes, 12 seconds
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Free-Rider Friday, May 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
5/25/201856 minutes, 40 seconds
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Free-Rider Friday, May 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
5/25/201856 minutes, 40 seconds
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Interview with Mary Ruwart

Ron and Ed are pleased to welcome Dr. Mary Ruwart to the show to discuss her new book, Death by Regulation. During this episode we will explore how the FDA is directly affecting your life and the lives of millions, if not billions of people because of the 1962 Amendments to the Food & Drug Act which have shaved at least five years off of your lifespan without making drugs safer and more effective. In her new book, Death by Regulation: How We Were Robbed of a Golden Age of Health and How We Can Claim It, Dr. Mary Ruwart details how the FDA shifted our medical paradigm from inexpensive prevention to costly treatment, censored life-saving nutritional approaches to disease, added a decade to the time it takes to get a new drug from the lab bench to market place, destroyed over half of our medical/pharmaceutical/nutritional innovations, and caused the prices of drugs to soar without improving safety or effectiveness.
5/18/201855 minutes, 25 seconds
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Interview with Mary Ruwart

Ron and Ed are pleased to welcome Dr. Mary Ruwart to the show to discuss her new book, Death by Regulation. During this episode we will explore how the FDA is directly affecting your life and the lives of millions, if not billions of people because of the 1962 Amendments to the Food & Drug Act which have shaved at least five years off of your lifespan without making drugs safer and more effective. In her new book, Death by Regulation: How We Were Robbed of a Golden Age of Health and How We Can Claim It, Dr. Mary Ruwart details how the FDA shifted our medical paradigm from inexpensive prevention to costly treatment, censored life-saving nutritional approaches to disease, added a decade to the time it takes to get a new drug from the lab bench to market place, destroyed over half of our medical/pharmaceutical/nutritional innovations, and caused the prices of drugs to soar without improving safety or effectiveness.
5/18/201855 minutes, 25 seconds
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Interview with Phil Rosenzweig, Author of The Halo Effect

Ed and Ron are honored to interview Phil Rosenzweig, the author of one our all-time favorite business books, The Halo Effect and the Eight Other Business Delusions that Deceive Managers, originally published in 2007. We discussed the book on Episode #42, Best Business Books, May 2015. The book has a profound effect on our thinking, as it challenges many of the business books out there that propagate these delusions that give business leaders the illusion of control and what it takes to succeed.
5/11/201856 minutes, 51 seconds
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Interview with Phil Rosenzweig, Author of The Halo Effect

Ed and Ron are honored to interview Phil Rosenzweig, the author of one our all-time favorite business books, The Halo Effect and the Eight Other Business Delusions that Deceive Managers, originally published in 2007. We discussed the book on Episode #42, Best Business Books, May 2015. The book has a profound effect on our thinking, as it challenges many of the business books out there that propagate these delusions that give business leaders the illusion of control and what it takes to succeed.
5/11/201856 minutes, 51 seconds
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Interview with Economist Michael C. Munger

Ed and Ron are honored to interview economist Michael C. Munger, whose recent books include Choosing in Groups (coauthored with his son, Kevin Munger) and The Thing Itself, both in 2015. His research interests include the study of the morality of exchange and the working of the new Middleman Economy. Much of his recent work has been in philosophy, examining the concept of truly voluntary exchange, a concept for which he coined the term euvoluntary. His newest book addresses the sharing economy, and is entitled Tomorrow 3.0., which will be the focus during the show.
5/4/201858 minutes, 58 seconds
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Interview with Economist Michael C. Munger

Ed and Ron are honored to interview economist Michael C. Munger, whose recent books include Choosing in Groups (coauthored with his son, Kevin Munger) and The Thing Itself, both in 2015. His research interests include the study of the morality of exchange and the working of the new Middleman Economy. Much of his recent work has been in philosophy, examining the concept of truly voluntary exchange, a concept for which he coined the term euvoluntary. His newest book addresses the sharing economy, and is entitled Tomorrow 3.0., which will be the focus during the show.
5/4/201858 minutes, 58 seconds
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Free-Rider Friday, April 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
4/27/201856 minutes, 46 seconds
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Free-Rider Friday, April 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
4/27/201856 minutes, 46 seconds
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Interview with Blair Enns

We are honored to interview Blair Enns, another crusader for Value Pricing and burying the billable hour. He wrote the fantastic book, The Win Without Picthing Manifesto, and his latest is Pricing Creativity: A Guide to Profit Beyond the Billable Hour. Take your pricing competency to the next level and don’t miss this show.
4/20/201854 minutes, 53 seconds
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Interview with Blair Enns

We are honored to interview Blair Enns, another crusader for Value Pricing and burying the billable hour. He wrote the fantastic book, The Win Without Picthing Manifesto, and his latest is Pricing Creativity: A Guide to Profit Beyond the Billable Hour. Take your pricing competency to the next level and don’t miss this show.
4/20/201854 minutes, 53 seconds
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Interview with Donald Boudreaux

Ron and Ed are thrilled to interview Donald Boudreaux. Prof. Boudreaux is an economist, author, professor, and co-director of the Program on the American Economy and Globalization at the Mercatus Center at George Mason University. Boudreaux was an Assistant Professor of Economics at George Mason University from 1985 to 1989. He was an Associate Professor of Legal Studies and Economics at Clemson University from 1992 to 1997, and President of the Foundation for Economic Education from 1997 to 2001. He is now Professor of Economics at George Mason University, where he served as chairman of the Economics Department from 2001 to 2009. His blog, Cafe Hayek, is considered must reading but both Ron and Ed.
4/13/201855 minutes, 48 seconds
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Interview with Donald Boudreaux

Ron and Ed are thrilled to interview Donald Boudreaux. Prof. Boudreaux is an economist, author, professor, and co-director of the Program on the American Economy and Globalization at the Mercatus Center at George Mason University. Boudreaux was an Assistant Professor of Economics at George Mason University from 1985 to 1989. He was an Associate Professor of Legal Studies and Economics at Clemson University from 1992 to 1997, and President of the Foundation for Economic Education from 1997 to 2001. He is now Professor of Economics at George Mason University, where he served as chairman of the Economics Department from 2001 to 2009. His blog, Cafe Hayek, is considered must reading but both Ron and Ed.
4/13/201855 minutes, 48 seconds
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Your Customer Defines Quality Not You

This episode is dedicated to the possibility that quality is not objective goodness but rather conformance to a requirement. For a professional this means the customer's requirement, not just professional standards. Viewing quality in the light is challenging to our minds and not something easily grasped. If you want to think along with Ron and Ed more deeply about the issue of quality and its relationship to both the professional and the customer, you are invited to listen to this episode of the podcast.
4/6/201855 minutes, 59 seconds
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Your Customer Defines Quality Not You

This episode is dedicated to the possibility that quality is not objective goodness but rather conformance to a requirement. For a professional this means the customer's requirement, not just professional standards. Viewing quality in the light is challenging to our minds and not something easily grasped. If you want to think along with Ron and Ed more deeply about the issue of quality and its relationship to both the professional and the customer, you are invited to listen to this episode of the podcast.
4/6/201855 minutes, 59 seconds
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Free-Rider Friday, March 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
3/30/201854 minutes, 45 seconds
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Free-Rider Friday, March 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
3/30/201854 minutes, 45 seconds
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Net Neutrality: Interview with Professor Thomas Hazlett

Ed and I are honored to be able to interview Professor Thomas Hazlett, one of the country's leading economists in the are of the wireless spectrum, FCC regulation, etc. We will discuss his most recent book: The Political Spectrum: The Tumultuous Liberation of Wireless Technology, from Herbert Hoover to the Smartphone, which was published in May 2017. If you want to understand net neutrality, along with the history of government regulation of the spectrum and its impact on innovation, don't miss this show!
3/23/201856 minutes, 21 seconds
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Net Neutrality: Interview with Professor Thomas Hazlett

Ed and I are honored to be able to interview Professor Thomas Hazlett, one of the country's leading economists in the are of the wireless spectrum, FCC regulation, etc. We will discuss his most recent book: The Political Spectrum: The Tumultuous Liberation of Wireless Technology, from Herbert Hoover to the Smartphone, which was published in May 2017. If you want to understand net neutrality, along with the history of government regulation of the spectrum and its impact on innovation, don't miss this show!
3/23/201856 minutes, 21 seconds
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Interview with Peter Block

Full disclosure: We prerecorded this episode. In our opinion, it is phenomenal. Peter Block is just incredible. Do yourself and your customers and your neighbors and your family, a favor and give this one a listen. This episode is dedicated to the possibility that a professional can increase their effectiveness in working with their customers (not clients) if they adopt some of behaviors espoused by Peter Block. Adopting these behaviors is not easy as it requires us to think differently than we have in the past. If you believe you can think a bit differently about your professional relationships, you are invited to listen to this episode.
3/16/201856 minutes, 29 seconds
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Interview with Peter Block

Full disclosure: We prerecorded this episode. In our opinion, it is phenomenal. Peter Block is just incredible. Do yourself and your customers and your neighbors and your family, a favor and give this one a listen. This episode is dedicated to the possibility that a professional can increase their effectiveness in working with their customers (not clients) if they adopt some of behaviors espoused by Peter Block. Adopting these behaviors is not easy as it requires us to think differently than we have in the past. If you believe you can think a bit differently about your professional relationships, you are invited to listen to this episode.
3/16/201856 minutes, 29 seconds
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How to Have a Value Conversation

Without the value conversation, there can be NO value pricing. Without the ability to have this conversation, value pricing is dead on arrival. Without knowing what the perceived value is, there is no way to use it as the primary influence in the setting of a price. So why do professionals not engage in the value conversation? The answer is simple: it is difficult to do (a secondary reason: they fear they don’t provide anything of real value; that what they do is a “commodity”). There is no question that the value conversation requires a high level of skill, the ability to focus deeply, and lots of practice. Join Ed and Ron as they discuss the elements of conducting an effective value conversation: Questioning, listening, moving off the solution, and getting to value.
3/9/201856 minutes, 49 seconds
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How to Have a Value Conversation

Without the value conversation, there can be NO value pricing. Without the ability to have this conversation, value pricing is dead on arrival. Without knowing what the perceived value is, there is no way to use it as the primary influence in the setting of a price. So why do professionals not engage in the value conversation? The answer is simple: it is difficult to do (a secondary reason: they fear they don’t provide anything of real value; that what they do is a “commodity”). There is no question that the value conversation requires a high level of skill, the ability to focus deeply, and lots of practice. Join Ed and Ron as they discuss the elements of conducting an effective value conversation: Questioning, listening, moving off the solution, and getting to value.
3/9/201856 minutes, 49 seconds
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Taking Down Trickle Down

“Trickle Down Economics” is hurled around as a pejorative by politicians, the media, and other opponents of free markets. Yet there is no such theory in learned histories of economic thought. It’s a non-existent theory, a caricature of reality. So why is it continually used to describe supply-side economic policies, such as tax cuts, deregulation, and other policies to incentivize more risk taking, capital investment, and entrepreneurship? Join Ed and Ron as they discuss how economies and wealth creation really work.
3/2/201853 minutes, 9 seconds
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Taking Down Trickle Down

“Trickle Down Economics” is hurled around as a pejorative by politicians, the media, and other opponents of free markets. Yet there is no such theory in learned histories of economic thought. It’s a non-existent theory, a caricature of reality. So why is it continually used to describe supply-side economic policies, such as tax cuts, deregulation, and other policies to incentivize more risk taking, capital investment, and entrepreneurship? Join Ed and Ron as they discuss how economies and wealth creation really work.
3/2/201853 minutes, 9 seconds
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Free-Rider Friday, February 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
2/23/201854 minutes, 51 seconds
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Free-Rider Friday, February 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
2/23/201854 minutes, 51 seconds
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The Value Guarantee

Many firms think it counterintuitive to offer incentives for their customers to complain, worrying they would be inundated with angry customers; or if they did not respond effectively, they might lose the customer. These fears are unwarranted, however. The advantages of offering a value guarantee are many. It demonstrates to customers that your firm is serious about customer service and providing an exceptional experience for them. It puts your money where your mouth is. It is one thing for a firm to tell customers how good they are, quite another to show them with a value guarantee. It gives your entire organization the impetus to exceed the customer’s expectations, since now your money is on the line. This focuses the firm on the only true profit center it has: a customer’s check that does not bounce. But there’s even a bigger reason to offer a value guarantee, which Ed and Ron will disclose on the show.
2/16/201855 minutes, 21 seconds
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The Value Guarantee

Many firms think it counterintuitive to offer incentives for their customers to complain, worrying they would be inundated with angry customers; or if they did not respond effectively, they might lose the customer. These fears are unwarranted, however. The advantages of offering a value guarantee are many. It demonstrates to customers that your firm is serious about customer service and providing an exceptional experience for them. It puts your money where your mouth is. It is one thing for a firm to tell customers how good they are, quite another to show them with a value guarantee. It gives your entire organization the impetus to exceed the customer’s expectations, since now your money is on the line. This focuses the firm on the only true profit center it has: a customer’s check that does not bounce. But there’s even a bigger reason to offer a value guarantee, which Ed and Ron will disclose on the show.
2/16/201855 minutes, 21 seconds
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Bad Medicine

For 2,400 years patients believed doctors were doing good; for 2,300 years they were wrong. Until the invention of antibiotics in the 1940s doctors, in general, did their patients more harm than good. Why do bad ideas die hard? Why do professions and professionals cling to ineffective theories and methods? Join Ed and Ron as they discuss two important books that illustrate the need for us to constantly challenge our core assumptions about the way world works: Bad Medicine: Doctors Doing Harm Since Hippocrates, by David Wootton, and The Butchering Art: Joseph Lister’s Quest to Transform the Grisly World of Victorian Medicine, by Lindsey Fitzharris.
2/9/201856 minutes, 54 seconds
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Bad Medicine

For 2,400 years patients believed doctors were doing good; for 2,300 years they were wrong. Until the invention of antibiotics in the 1940s doctors, in general, did their patients more harm than good. Why do bad ideas die hard? Why do professions and professionals cling to ineffective theories and methods? Join Ed and Ron as they discuss two important books that illustrate the need for us to constantly challenge our core assumptions about the way world works: Bad Medicine: Doctors Doing Harm Since Hippocrates, by David Wootton, and The Butchering Art: Joseph Lister’s Quest to Transform the Grisly World of Victorian Medicine, by Lindsey Fitzharris.
2/9/201856 minutes, 54 seconds
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Interview with Barry Melancon

Ron and Ed are thrilled to be interviewing Barry Melancon, President & CEO, American Institute of CPAs and CEO, Association of International Certified Professional Accountants. Barry joined the AICPA in 1995 when he was 37 years old, and is now the longest serving CEO in the organization’s 129 year history. Under his tenure, the AICPA has grown to become the largest membership body of CPAs in the world and has spearheaded a number of initiatives to benefit not only the profession, but also investors, business owners, lenders and the general public. These include audit quality centers; private company reporting standards; eXtensible Business Reporting Language (XBRL); the computerized CPA exam; and two consumer financial literacy education programs.
2/2/201857 minutes, 8 seconds
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Interview with Barry Melancon

Ron and Ed are thrilled to be interviewing Barry Melancon, President & CEO, American Institute of CPAs and CEO, Association of International Certified Professional Accountants. Barry joined the AICPA in 1995 when he was 37 years old, and is now the longest serving CEO in the organization’s 129 year history. Under his tenure, the AICPA has grown to become the largest membership body of CPAs in the world and has spearheaded a number of initiatives to benefit not only the profession, but also investors, business owners, lenders and the general public. These include audit quality centers; private company reporting standards; eXtensible Business Reporting Language (XBRL); the computerized CPA exam; and two consumer financial literacy education programs.
2/2/201857 minutes, 8 seconds
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Free-Rider Friday, January 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
1/26/201855 minutes, 10 seconds
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Free-Rider Friday, January 2018

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
1/26/201855 minutes, 10 seconds
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The Laws of Systems Thinking

Peter Senge posits the Laws of Systems Thinking in Chapter 4 of in his seminal work, The Fifth Discipline: The art and practice of the learning organization. During this show, Ron and Ed will introduce you to the basic concepts of Systems Thinking and discuss the laws by giving specific examples of how they manifest themselves in business today.
1/19/201854 minutes, 28 seconds
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The Laws of Systems Thinking

Peter Senge posits the Laws of Systems Thinking in Chapter 4 of in his seminal work, The Fifth Discipline: The art and practice of the learning organization. During this show, Ron and Ed will introduce you to the basic concepts of Systems Thinking and discuss the laws by giving specific examples of how they manifest themselves in business today.
1/19/201854 minutes, 28 seconds
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Best Business Books

Thousands of business books are published each year. Some are worthless, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books they read in 2017.
1/12/201856 minutes, 37 seconds
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Best Business Books

Thousands of business books are published each year. Some are worthless, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books they read in 2017.
1/12/201856 minutes, 37 seconds
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2017: Year in Review

Ed and Ron will discuss some of their favorite shows from 2017; discuss a selection of best books that they read during the year; comment on the notable people we lost in 2017 as well as some other topics.
1/5/201857 minutes, 21 seconds
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2017: Year in Review

Ed and Ron will discuss some of their favorite shows from 2017; discuss a selection of best books that they read during the year; comment on the notable people we lost in 2017 as well as some other topics.
1/5/201857 minutes, 21 seconds
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Free-Rider Friday, December 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
12/22/201757 minutes, 16 seconds
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Free-Rider Friday, December 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
12/22/201757 minutes, 16 seconds
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Interview with Johan Norberg

The Soul of Enterprise Interviews Johan Norberg.
12/15/201753 minutes, 47 seconds
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Interview with Johan Norberg

The Soul of Enterprise Interviews Johan Norberg.
12/15/201753 minutes, 47 seconds
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Customer Transformations

Ron and Ed often speak about the knowledge economy, heck the show's subtitle refers to it, and one question often pops up - What comes after the knowledge economy? Our Guest Joe Pine thought it would be the experience economy. They phrase we like best is the transformation economy. On Friday's show we'll talk about what they really mean and its likely impact on professionals.
12/8/201756 minutes, 48 seconds
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Customer Transformations

Ron and Ed often speak about the knowledge economy, heck the show's subtitle refers to it, and one question often pops up - What comes after the knowledge economy? Our Guest Joe Pine thought it would be the experience economy. They phrase we like best is the transformation economy. On Friday's show we'll talk about what they really mean and its likely impact on professionals.
12/8/201756 minutes, 48 seconds
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Free-rider Friday - November 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
12/1/201753 minutes, 31 seconds
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Free-rider Friday - November 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
12/1/201753 minutes, 31 seconds
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Interview with Howard Hansen on Healing Leadership

One thing is clear about today's leadership model. It's NOT working! Howard chose “Healing” in his company name to describe a new kind of leadership that he proposes. He sees the present problems in organizations and civilization at large, to be rooted in the destructive story we are now living. In the story of humankind, he believe we have moved from living in harmony with the world to having complete control over the world. Hierarchical leadership has caused great damage and even threatens the very existence of our species. If we are to change the story we are living from one of conquest to one of harmony, a call for a new kind of leadership is required. Healing Leaders embody that call.
11/17/201752 minutes, 40 seconds
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Interview with Howard Hansen on Healing Leadership

One thing is clear about today's leadership model. It's NOT working! Howard chose “Healing” in his company name to describe a new kind of leadership that he proposes. He sees the present problems in organizations and civilization at large, to be rooted in the destructive story we are now living. In the story of humankind, he believe we have moved from living in harmony with the world to having complete control over the world. Hierarchical leadership has caused great damage and even threatens the very existence of our species. If we are to change the story we are living from one of conquest to one of harmony, a call for a new kind of leadership is required. Healing Leaders embody that call.
11/17/201752 minutes, 40 seconds
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Ron Baker Keynote part 2

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/13/201720 seconds
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Ron Baker Keynote part 2

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/13/201720 seconds
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Andrew Boer Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/13/201720 seconds
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Andrew Boer Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/13/201720 seconds
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Hugh Watson Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/13/201720 seconds
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Hugh Watson Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/13/201720 seconds
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Shauna Wortinger Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/13/201720 seconds
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Shauna Wortinger Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/13/201720 seconds
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Catherine Robson Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Catherine Robson Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Joe Aliota Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Joe Aliota Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Jacqui Brown Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Jacqui Brown Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Thomas Bowden Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Thomas Bowden Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Ryan Holtz Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Ryan Holtz Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Bill Sheridan Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Bill Sheridan Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Mark Gandy Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
Episode Artwork

Mark Gandy Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Lunch with Greg Kyte

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/20171 minute
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Lunch with Greg Kyte

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/20171 minute
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Ed Kless Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201730 seconds
Episode Artwork

Ed Kless Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201730 seconds
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Kirk Bowman Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201740 seconds
Episode Artwork

Kirk Bowman Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201740 seconds
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Matthew Burgess , new Verasage Fellow DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201740 seconds
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Matthew Burgess , new Verasage Fellow DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201740 seconds
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John Chisholm Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
Episode Artwork

John Chisholm Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Chris Marston Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/20171 minute
Episode Artwork

Chris Marston Live DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/20171 minute
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Tim Williams DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/20171 minute
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Tim Williams DET Talk

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/20171 minute
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New VeraSage Fellow, Matthew Burgess Announced

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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New VeraSage Fellow, Matthew Burgess Announced

Day 2 of the live event coverage of the VeraSage Symposium. Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/201720 seconds
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Ron Baker Keynote, Part 1

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/20171 minute, 15 seconds
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Ron Baker Keynote, Part 1

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/12/20171 minute, 15 seconds
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Thomas Casey Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Thomas Casey Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Shaun Jardine Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Shaun Jardine Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Steve Brown Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Steve Brown Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Lisa Bloch Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Lisa Bloch Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Louis Prosperi Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Louis Prosperi Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Mark Wickersham Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Mark Wickersham Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Ray D'Cruz with After Action Software

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Ray D'Cruz with After Action Software

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Joel Barolsky with Price High or Low App

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Joel Barolsky with Price High or Low App

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Q-Force Exercise

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Q-Force Exercise

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Greg Kyte Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Greg Kyte Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Paul Kennedy Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Paul Kennedy Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Adrian Simmons Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Adrian Simmons Live DET Talk

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Dan Morris Live DET talks

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Dan Morris Live DET talks

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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State of Value Pricing in the Professions with Ron Baker

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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State of Value Pricing in the Professions with Ron Baker

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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VeraSage Symposium Opening with Ed Kless

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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VeraSage Symposium Opening with Ed Kless

Every two years, the Fellows of VeraSage gather to learn from one another. It is rare to find so much knowledge and wisdom in one place, at one time. You have the chance to sit in the same room and participate in two days of mind-blowing sessions. VeraSage Institute is the revolutionary think tank for professional knowledge firms. We challenge people to break free of practice methods that marginalize their professions, undermine their purposes, and fail their clients.
11/11/201720 seconds
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Live from the VeraSage Symposium

As you may know Ron Baker is a founder of the VeraSage Institute, a think tank for professional firms; and that Ed Kless is a senior fellow. The Institute holds a biennial conference during which the fellows and some friends are invited to gather share their knowledge in a symposium atmosphere. The next event takes place in Ed's hometown of Allen, TX. This episode is a live broadcast from the Symposium and will feature Guest conversations from other VeraSage Fellows. We hope you enjoy this peak into the gathering.
11/10/201755 minutes, 1 second
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Live from the VeraSage Symposium

As you may know Ron Baker is a founder of the VeraSage Institute, a think tank for professional firms; and that Ed Kless is a senior fellow. The Institute holds a biennial conference during which the fellows and some friends are invited to gather share their knowledge in a symposium atmosphere. The next event takes place in Ed's hometown of Allen, TX. This episode is a live broadcast from the Symposium and will feature Guest conversations from other VeraSage Fellows. We hope you enjoy this peak into the gathering.
11/10/201755 minutes, 1 second
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Interview with Chris 'Elroy' Stricklin

Ron and Ed have been fascinated with the US military use of the After-action Review as a knowledge management tool. Recently, Ed encountered Chris 'Elroy' Stricklin, a former member of the USAF's Thunderbirds, at a Sage Intacct Conference and thought it would be great to have him on the show to talk all things AAR.
11/3/201757 minutes
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Interview with Chris 'Elroy' Stricklin

Ron and Ed have been fascinated with the US military use of the After-action Review as a knowledge management tool. Recently, Ed encountered Chris 'Elroy' Stricklin, a former member of the USAF's Thunderbirds, at a Sage Intacct Conference and thought it would be great to have him on the show to talk all things AAR.
11/3/201757 minutes
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Free-rider Friday - October 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
10/27/201756 minutes, 26 seconds
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Free-rider Friday - October 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
10/27/201756 minutes, 26 seconds
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Antitrust Law and Price Signaling

After the Civil War, corporations grew to unprecedented size. The public was suspicious of this concentration of economic power, and politicians responded in 1890 by passing the first antitrust law, the Sherman Antitrust Act. Over the years, antitrust policy has evolved through further legislative acts and amendments, regulatory guidelines and judicial interpretation, which have implications for pricing strategies. Join Ed and Ron as they discuss some of these laws, as well as the economics of price signaling to competitors, which is not a violation of antitrust laws.
10/20/201756 minutes, 25 seconds
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Antitrust Law and Price Signaling

After the Civil War, corporations grew to unprecedented size. The public was suspicious of this concentration of economic power, and politicians responded in 1890 by passing the first antitrust law, the Sherman Antitrust Act. Over the years, antitrust policy has evolved through further legislative acts and amendments, regulatory guidelines and judicial interpretation, which have implications for pricing strategies. Join Ed and Ron as they discuss some of these laws, as well as the economics of price signaling to competitors, which is not a violation of antitrust laws.
10/20/201756 minutes, 25 seconds
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Innovation Beyond Technology

This episode is based on a session that Ed has delivered for the past three years. It is dedicated to the possibility that innovation goes beyond just technological developments. Technology is important, but it is only a small part of innovation. For innovation to be more fully complete we must look at other areas including the internal processes of the organization and most importantly the very language we use. Innovating like this is hard work and not for everyone because it requires deeper thinking than usual. If you believe you can attain this level of thinking, you are invited to listen to this session.
10/13/201756 minutes, 46 seconds
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Innovation Beyond Technology

This episode is based on a session that Ed has delivered for the past three years. It is dedicated to the possibility that innovation goes beyond just technological developments. Technology is important, but it is only a small part of innovation. For innovation to be more fully complete we must look at other areas including the internal processes of the organization and most importantly the very language we use. Innovating like this is hard work and not for everyone because it requires deeper thinking than usual. If you believe you can attain this level of thinking, you are invited to listen to this session.
10/13/201756 minutes, 46 seconds
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Is Hourly Billing Unethical and Unprofessional?

Ethical problems arise in hourly billing due to the misalignment of interests created by the system. It’s hard to be a good citizen in a bad culture. Professionals who use hourly billing may not have malevolent motives when engaging in padding their hours. The problem is professionals pad their timesheets because sometimes they know that the value of the service they provide is worth more than the time spent. Join Ed and Ron as they discuss the ethical and professional issues of hourly billing versus pricing in advance.
10/6/201757 minutes, 45 seconds
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Is Hourly Billing Unethical and Unprofessional?

Ethical problems arise in hourly billing due to the misalignment of interests created by the system. It’s hard to be a good citizen in a bad culture. Professionals who use hourly billing may not have malevolent motives when engaging in padding their hours. The problem is professionals pad their timesheets because sometimes they know that the value of the service they provide is worth more than the time spent. Join Ed and Ron as they discuss the ethical and professional issues of hourly billing versus pricing in advance.
10/6/201757 minutes, 45 seconds
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Free-Rider Friday, September 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
9/29/201753 minutes, 7 seconds
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Free-Rider Friday, September 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
9/29/201753 minutes, 7 seconds
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Interview with Magatte Wade

Ron and Ed interview the dynamic Magatte Wade. Magatte is the founder and CEO of Tiossan, a high-end skin care products line based on indigenous Senegalese recipes and ingredients. Tiossan products are distributed via www.tiossan.com, as well as through selected boutiques and Nordstrom. Tiossan commits at least ten percent of profits to the creation of entrepreneurial schools in Senegal designed to develop the next generation of Senegalese genius. Previously, Magatte founded Adina World Beverages, with African-inspired drinks sold throughout the United States at retailers including Whole Foods and Wegmans. Prior to her departure from Adina, she assembled an executive team featuring a co-Founder of Odwalla, CEO of SoBe, and ex-co-Chairman of PepsiCo. She came to Ron and Ed's attention due to her role in the documentary film, Poverty Inc.
9/22/201756 minutes, 26 seconds
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Interview with Magatte Wade

Ron and Ed interview the dynamic Magatte Wade. Magatte is the founder and CEO of Tiossan, a high-end skin care products line based on indigenous Senegalese recipes and ingredients. Tiossan products are distributed via www.tiossan.com, as well as through selected boutiques and Nordstrom. Tiossan commits at least ten percent of profits to the creation of entrepreneurial schools in Senegal designed to develop the next generation of Senegalese genius. Previously, Magatte founded Adina World Beverages, with African-inspired drinks sold throughout the United States at retailers including Whole Foods and Wegmans. Prior to her departure from Adina, she assembled an executive team featuring a co-Founder of Odwalla, CEO of SoBe, and ex-co-Chairman of PepsiCo. She came to Ron and Ed's attention due to her role in the documentary film, Poverty Inc.
9/22/201756 minutes, 26 seconds
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Interview with Daniel Bennett, Ogilvy Change

Join Ed and Ron for their insightful interview with Daniel Bennett, Senior Behavioural Strategist with Ogilvy Change in the UK. He works with Rory Sutherland, who we also interviewed on Episode #9. Daniel shares his insights and experience on how behavioral science and economics can be used in business, enhancing both customer loyalty and profitability. Don't miss this fascinating discussion.
9/15/201753 minutes, 25 seconds
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Interview with Daniel Bennett, Ogilvy Change

Join Ed and Ron for their insightful interview with Daniel Bennett, Senior Behavioural Strategist with Ogilvy Change in the UK. He works with Rory Sutherland, who we also interviewed on Episode #9. Daniel shares his insights and experience on how behavioral science and economics can be used in business, enhancing both customer loyalty and profitability. Don't miss this fascinating discussion.
9/15/201753 minutes, 25 seconds
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On Healing Leadership

This episode is dedicated to the possibility that the majority of leadership thinking is wrong as it is ultimate based on manipulation - trying to “get someone to do something.” Coming to terms with this idea is difficult and not for everyone because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interested in hearing a conversation about healing leadership, you are invited to listen to this episode with Ron Baker and Ed Kless. This material is based on the work of Howard Hansen and Steve Geske, who have appeared previously on The Soul of Enterprise - Episode # 11.
9/8/201757 minutes, 47 seconds
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On Healing Leadership

This episode is dedicated to the possibility that the majority of leadership thinking is wrong as it is ultimate based on manipulation - trying to “get someone to do something.” Coming to terms with this idea is difficult and not for everyone because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interested in hearing a conversation about healing leadership, you are invited to listen to this episode with Ron Baker and Ed Kless. This material is based on the work of Howard Hansen and Steve Geske, who have appeared previously on The Soul of Enterprise - Episode # 11.
9/8/201757 minutes, 47 seconds
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Memorable Mentors: Henry Hazlitt

Henry Hazlitt (1894-1993) was one of the greatest economic journalists of the 20th century. He is the author of “Economics in One Lesson,” among twenty other books; was a chief editorial writer for the New York Times; and wrote weekly for Newsweek. He was a founding board member of the Foundation for Economic Education, where he served in an editorial capacity at The Freeman. Join Ed and Ron as they discuss FEE’s free book, The Essential Henry Hazlit, the last of five books in this Memorable Mentor series. You can get a free copy of all the books in this series at: https://fee.org/articles/these-five-freedom-philosophers-will-liberate-your-mind/
9/1/201756 minutes, 52 seconds
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Memorable Mentors: Henry Hazlitt

Henry Hazlitt (1894-1993) was one of the greatest economic journalists of the 20th century. He is the author of “Economics in One Lesson,” among twenty other books; was a chief editorial writer for the New York Times; and wrote weekly for Newsweek. He was a founding board member of the Foundation for Economic Education, where he served in an editorial capacity at The Freeman. Join Ed and Ron as they discuss FEE’s free book, The Essential Henry Hazlit, the last of five books in this Memorable Mentor series. You can get a free copy of all the books in this series at: https://fee.org/articles/these-five-freedom-philosophers-will-liberate-your-mind/
9/1/201756 minutes, 52 seconds
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Free-Rider Friday, August 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
8/25/201757 minutes, 16 seconds
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Free-Rider Friday, August 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
8/25/201757 minutes, 16 seconds
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Free-Rider Friday, July 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
8/18/201757 minutes, 19 seconds
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Free-Rider Friday, July 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
8/18/201757 minutes, 19 seconds
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Innovation at the AICPA and CPA.com

The AICPA and CPA.com have some interesting innovative initiatives in the offering. Join Ed and Ron as they discuss what's new at both of these organizations with Greg LaFollette of CPA.com, and Mark S. Burns of the AICPA.
8/11/201757 minutes, 21 seconds
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Innovation at the AICPA and CPA.com

The AICPA and CPA.com have some interesting innovative initiatives in the offering. Join Ed and Ron as they discuss what's new at both of these organizations with Greg LaFollette of CPA.com, and Mark S. Burns of the AICPA.
8/11/201757 minutes, 21 seconds
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Bookkeepers and Accountants of the Future - Part 2

Ron and Ed were at Sage Summit 2017 in Toronto and recorded an episode featuring a great panel discussion on the bookkeepers and accountants of the future. While the job description for accounting professionals has largely stayed the same, technologies and laws have come into play to change the way business is done. It is time that accountants alter the way they do business to keep up with the shifting tide. Join our discussion with Dianne Mueller, Rachel Fisch, and Tamar Satov. Tamar Satov is the managing editor at CPA Magazine, and is an award-winning journalist specializing in business, parenting and personal finance. Rachel Fisch is the National Bookkeeping Lead for Deloitte Canada and has over 20 years of experience in roles from Bookkeeper to Controller for growing businesses. Dianne Mueller is the founder and president of the Institute of Professional Bookkeepers in Canada and Soma Small Business Solutions.
7/28/201759 minutes, 38 seconds
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Bookkeepers and Accountants of the Future - Part 2

Ron and Ed were at Sage Summit 2017 in Toronto and recorded an episode featuring a great panel discussion on the bookkeepers and accountants of the future. While the job description for accounting professionals has largely stayed the same, technologies and laws have come into play to change the way business is done. It is time that accountants alter the way they do business to keep up with the shifting tide. Join our discussion with Dianne Mueller, Rachel Fisch, and Tamar Satov. Tamar Satov is the managing editor at CPA Magazine, and is an award-winning journalist specializing in business, parenting and personal finance. Rachel Fisch is the National Bookkeeping Lead for Deloitte Canada and has over 20 years of experience in roles from Bookkeeper to Controller for growing businesses. Dianne Mueller is the founder and president of the Institute of Professional Bookkeepers in Canada and Soma Small Business Solutions.
7/28/201759 minutes, 38 seconds
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The Psychology of How People Buy

People do not like to admit being sold, but they brag about what they buy. Forget selling; focus on what the customer buys. Join Ed and Ron for a discussion of human psychology as it relates to buying behavior. Topics to be explored: Relative, not absolute price matters; price psychology; Search, Experience, and Credence Goods, and understanding the importance of customer risk.
7/21/201757 minutes, 3 seconds
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The Psychology of How People Buy

People do not like to admit being sold, but they brag about what they buy. Forget selling; focus on what the customer buys. Join Ed and Ron for a discussion of human psychology as it relates to buying behavior. Topics to be explored: Relative, not absolute price matters; price psychology; Search, Experience, and Credence Goods, and understanding the importance of customer risk.
7/21/201757 minutes, 3 seconds
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Memorable Mentors: Leonard Read

Leonard Edward Read (September 26, 1898 – May 14, 1983) was the founder of the Foundation for Economic Education (FEE), which was one of the first modern libertarian institutions of its kind in the United States. He wrote 29 books and numerous essays, including the well-known I, Pencil (1958). Read and Henry Hazlitt founded the Foundation for Economic Education in 1946. In 1950, Read joined the board of directors for the newly founded periodical The Freeman, a free market magazine that was a forerunner of the conservative National Review, to which Read was also a contributor. Read received an Honorary Doctoral Degree at Universidad Francisco Marroquín in 1976. He continued to work with FEE until his death in 1983. Join Ed and Ron as they discuss FEE’s free book, The Essential Leonard Read.
7/14/201756 minutes, 56 seconds
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Memorable Mentors: Leonard Read

Leonard Edward Read (September 26, 1898 – May 14, 1983) was the founder of the Foundation for Economic Education (FEE), which was one of the first modern libertarian institutions of its kind in the United States. He wrote 29 books and numerous essays, including the well-known I, Pencil (1958). Read and Henry Hazlitt founded the Foundation for Economic Education in 1946. In 1950, Read joined the board of directors for the newly founded periodical The Freeman, a free market magazine that was a forerunner of the conservative National Review, to which Read was also a contributor. Read received an Honorary Doctoral Degree at Universidad Francisco Marroquín in 1976. He continued to work with FEE until his death in 1983. Join Ed and Ron as they discuss FEE’s free book, The Essential Leonard Read.
7/14/201756 minutes, 56 seconds
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Bookkeepers and Accountants of the Future

Ron and Ed were at Sage Summit 2017 in Toronto and recorded an episode featuring a great panel discussion on the bookkeepers and accountants of the future. While the job description for accounting professionals has largely stayed the same, technologies and laws have come into play to change the way business is done. It is time that accountants alter the way they do business to keep up with the shifting tide. Join our discussion with Dianne Mueller, Rachel Fisch, and Tamar Satov.
7/7/201756 minutes, 58 seconds
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Bookkeepers and Accountants of the Future

Ron and Ed were at Sage Summit 2017 in Toronto and recorded an episode featuring a great panel discussion on the bookkeepers and accountants of the future. While the job description for accounting professionals has largely stayed the same, technologies and laws have come into play to change the way business is done. It is time that accountants alter the way they do business to keep up with the shifting tide. Join our discussion with Dianne Mueller, Rachel Fisch, and Tamar Satov.
7/7/201756 minutes, 58 seconds
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Free-Rider Friday, June 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
6/30/201757 minutes, 54 seconds
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Free-Rider Friday, June 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
6/30/201757 minutes, 54 seconds
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Interview with Profit First Author Mike Michalowicz

From the Profit First Professionals Website: Everyone on the planet knew it. It was a cold, hard fact. The world was flat. Until it wasn’t. That’s when everything changed. Society is addicted to axioms: beliefs that have become so entrenched in our global culture that they are never challenged. Sales – Expenses = Profit is one of those axioms. For centuries entrepreneurs have followed the “profit comes last” formula off the proverbial financial cliff. Now everything has changed… In his globally acclaimed, paradigm shifting book, Profit First, business author Mike Michalowicz explains why the Sales – Expenses = Profit formula actually prohibits profitability and keeps the vast majority of businesses, throughout the world, struggling to survive check-by-check. Michalowicz teaches us to a new formula: Sales – Profit = Expenses. This seemingly subtle change, empowers you to grow your profitability immediately and permanently. Join Ed and Ron for this dynamic interview with Mike.
6/23/201756 minutes, 35 seconds
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Interview with Profit First Author Mike Michalowicz

From the Profit First Professionals Website: Everyone on the planet knew it. It was a cold, hard fact. The world was flat. Until it wasn’t. That’s when everything changed. Society is addicted to axioms: beliefs that have become so entrenched in our global culture that they are never challenged. Sales – Expenses = Profit is one of those axioms. For centuries entrepreneurs have followed the “profit comes last” formula off the proverbial financial cliff. Now everything has changed… In his globally acclaimed, paradigm shifting book, Profit First, business author Mike Michalowicz explains why the Sales – Expenses = Profit formula actually prohibits profitability and keeps the vast majority of businesses, throughout the world, struggling to survive check-by-check. Michalowicz teaches us to a new formula: Sales – Profit = Expenses. This seemingly subtle change, empowers you to grow your profitability immediately and permanently. Join Ed and Ron for this dynamic interview with Mike.
6/23/201756 minutes, 35 seconds
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Changing Your Mind

Have you ever changed your mind on a significant issue? Nearly everyone we ask answers yes. What was the process like? How long did it take? How did you go about learning the new position? Philosopher Amélie Oksenberg Rorty wrote the crucial principle for coming to know the truth is, namely: Our ability to engage in continuous conversation, testing one another, discovering our hidden presuppositions, changing our minds because we have listened to the voices of our fellows. Lunatics also change their minds, but their minds change with the tides of the moon and not because they have listened, really listened, to their friends’ questions and objections. Join Ed and Ron for a discussion of this interesting process.
6/16/201756 minutes, 37 seconds
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Changing Your Mind

Have you ever changed your mind on a significant issue? Nearly everyone we ask answers yes. What was the process like? How long did it take? How did you go about learning the new position? Philosopher Amélie Oksenberg Rorty wrote the crucial principle for coming to know the truth is, namely: Our ability to engage in continuous conversation, testing one another, discovering our hidden presuppositions, changing our minds because we have listened to the voices of our fellows. Lunatics also change their minds, but their minds change with the tides of the moon and not because they have listened, really listened, to their friends’ questions and objections. Join Ed and Ron for a discussion of this interesting process.
6/16/201756 minutes, 37 seconds
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Accounting Innovation - it's not an oxymoron - Part 2

Ron and Ed were at Sage Summit 2017 in Atlanta and recorded an episode (or two) featuring a great panel discussion on the premise that accounting and innovation are not opposites (i.e. not an oxymoron). While the job description for accounting professionals has largely stayed the same, technologies and laws have come into play to change the way business is done. It is time that accountants alter the way they do business to keep up with the shifting tide.
6/9/201755 minutes, 18 seconds
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Accounting Innovation - it's not an oxymoron - Part 2

Ron and Ed were at Sage Summit 2017 in Atlanta and recorded an episode (or two) featuring a great panel discussion on the premise that accounting and innovation are not opposites (i.e. not an oxymoron). While the job description for accounting professionals has largely stayed the same, technologies and laws have come into play to change the way business is done. It is time that accountants alter the way they do business to keep up with the shifting tide.
6/9/201755 minutes, 18 seconds
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VeraSage Fellow Adrian Simmons, CPA, On Value

Adrian Simmons is so interested in creating value, he’s been studying the history of the theory of value. He’ll enlighten us with what he’s learned, as well as explain how he uses these insights to create more value in his CPA firm.
6/2/201757 minutes, 25 seconds
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VeraSage Fellow Adrian Simmons, CPA, On Value

Adrian Simmons is so interested in creating value, he’s been studying the history of the theory of value. He’ll enlighten us with what he’s learned, as well as explain how he uses these insights to create more value in his CPA firm.
6/2/201757 minutes, 25 seconds
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Free-Rider Friday, May 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
5/26/201756 minutes, 50 seconds
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Free-Rider Friday, May 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
5/26/201756 minutes, 50 seconds
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TSoE Live from Sage Summit - Accounting innovation, it is not an oxymoron

Ron and Ed were at Sage Summit 2017 in Atlanta and recorded an episode (or two) featuring a great panel discussion on the premise that accounting and innovation are not opposites (i.e. not an oxymoron). While the job description for accounting professionals has largely stayed the same, technologies and laws have come into play to change the way business is done. It is time that accountants alter the way they do business to keep up with the shifting tide. Panelist Jodie Padar Gail Perry Gary Boomer Tom Hood
5/19/201758 minutes, 12 seconds
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TSoE Live from Sage Summit - Accounting innovation, it is not an oxymoron

Ron and Ed were at Sage Summit 2017 in Atlanta and recorded an episode (or two) featuring a great panel discussion on the premise that accounting and innovation are not opposites (i.e. not an oxymoron). While the job description for accounting professionals has largely stayed the same, technologies and laws have come into play to change the way business is done. It is time that accountants alter the way they do business to keep up with the shifting tide. Panelist Jodie Padar Gail Perry Gary Boomer Tom Hood
5/19/201758 minutes, 12 seconds
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In What Year Were You Born?: Generational Astrology

An enormous amount of ink has been spilled on the topic of Generation X, Y, Z, etc. One reason is there are more generations interacting in the workforce today than in the past. Another is life expectancy. The average knowledge worker today will outlive their employer, with an average active work life of approximately fifty years compared to the average organizational life of thirty. This translates into the average worker today having many more jobs, and even careers, than those of their ancestors a century ago. It may be an interesting academic and historical exercise to create lists of the differences between the Baby Boomers and Generation X, Y, and Z, but knowing the nature and nurture traits between the generations does not necessarily assist a company in attracting or inspiring its knowledge workers. All of this “generational astrology” has all the explanatory power of asking people their signs. Join Ed and Ron as we offer a more robust idea.
5/12/201756 minutes, 57 seconds
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In What Year Were You Born?: Generational Astrology

An enormous amount of ink has been spilled on the topic of Generation X, Y, Z, etc. One reason is there are more generations interacting in the workforce today than in the past. Another is life expectancy. The average knowledge worker today will outlive their employer, with an average active work life of approximately fifty years compared to the average organizational life of thirty. This translates into the average worker today having many more jobs, and even careers, than those of their ancestors a century ago. It may be an interesting academic and historical exercise to create lists of the differences between the Baby Boomers and Generation X, Y, and Z, but knowing the nature and nurture traits between the generations does not necessarily assist a company in attracting or inspiring its knowledge workers. All of this “generational astrology” has all the explanatory power of asking people their signs. Join Ed and Ron as we offer a more robust idea.
5/12/201756 minutes, 57 seconds
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Memorable Mentors: Friedrich Hayek

This Friday, Ron and Ed will profile Friedrich Hayek (1899-1992), one of the most prodigious classical liberal scholars of the 20th century. He won the 1974 Nobel Prize in economics, published 130 articles and twenty-five books on topics ranging from technical economics to theoretical psychology, from political philosophy to legal anthropology, and from the philosophy of science to the history of ideas. The focus of our conversation will be around the essays published in the free eBook entitled, The Essential F.A. Hayek, published by the Foundation for Economic Education. Don’t miss this conversation about another one of the most fascinating economists of the 21st century.
5/5/201757 minutes, 53 seconds
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Memorable Mentors: Friedrich Hayek

This Friday, Ron and Ed will profile Friedrich Hayek (1899-1992), one of the most prodigious classical liberal scholars of the 20th century. He won the 1974 Nobel Prize in economics, published 130 articles and twenty-five books on topics ranging from technical economics to theoretical psychology, from political philosophy to legal anthropology, and from the philosophy of science to the history of ideas. The focus of our conversation will be around the essays published in the free eBook entitled, The Essential F.A. Hayek, published by the Foundation for Economic Education. Don’t miss this conversation about another one of the most fascinating economists of the 21st century.
5/5/201757 minutes, 53 seconds
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Free-Rider Friday, April 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
4/28/201757 minutes, 28 seconds
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Free-Rider Friday, April 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
4/28/201757 minutes, 28 seconds
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More VeraSage Laws

Over the years, many fellows at VeraSage Institute have coined various laws, such as Baker's Law: Bad customers drive out good customers. In this episode, Ed and Ron will explore more famous, and infamous, VeraSage Laws.
4/21/201756 minutes, 13 seconds
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More VeraSage Laws

Over the years, many fellows at VeraSage Institute have coined various laws, such as Baker's Law: Bad customers drive out good customers. In this episode, Ed and Ron will explore more famous, and infamous, VeraSage Laws.
4/21/201756 minutes, 13 seconds
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Das Intellectual Kapital

In an ironic twist on Karl Marx’s idea of the proletarian revolution, in today’s capitalist society, labor trumps capital as the chief source of all wealth. According to The World Bank, 80% of the developed world’s wealth lies in human capital. Today, knowledge workers themselves own the firm’s means of production, in their heads. This is a seismic shift in our economy, the ramifications of which we are still trying to comprehend. Thinking in terms of human capital investors lends dignity and respect to the value of each person. The word “human” comes from the Latin Hominem, for man, and the word “capital” from the Latin caput, meaning head. In a strict sense, a company’s knowledge is created only by individuals, albeit some are outside of the firm’s employ, and thus no knowledge can be created without people. Join Ed and Ron as they explore why Wealth equals Knowledge and Growth equals Learning, or Das Intellectual Kapital, as Karl Marx might have written.
4/14/201757 minutes, 19 seconds
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Das Intellectual Kapital

In an ironic twist on Karl Marx’s idea of the proletarian revolution, in today’s capitalist society, labor trumps capital as the chief source of all wealth. According to The World Bank, 80% of the developed world’s wealth lies in human capital. Today, knowledge workers themselves own the firm’s means of production, in their heads. This is a seismic shift in our economy, the ramifications of which we are still trying to comprehend. Thinking in terms of human capital investors lends dignity and respect to the value of each person. The word “human” comes from the Latin Hominem, for man, and the word “capital” from the Latin caput, meaning head. In a strict sense, a company’s knowledge is created only by individuals, albeit some are outside of the firm’s employ, and thus no knowledge can be created without people. Join Ed and Ron as they explore why Wealth equals Knowledge and Growth equals Learning, or Das Intellectual Kapital, as Karl Marx might have written.
4/14/201757 minutes, 19 seconds
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Earning Our Mouse Ears: Disney's Approach to Customer Loyalty

In 1997, Ron attended Disney Institute’s professional development program: The Disney Approach to Customer Loyalty: Creating Service that Keeps Your Customers Coming Back. How does Disney create superior value for its guests? They have a foundation that is composed of three components: core competencies, core offering, and core customers. Here was the Walt Disney World Resort promise to its Guests in 1997: “We create happiness by providing the finest in entertainment to people of all ages, everywhere.” Ron and Ed will discuss Disney’s approach to customer loyalty, along with other exemplary companies that have a reputation of excellence in customer service.
4/7/201757 minutes, 11 seconds
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Earning Our Mouse Ears: Disney's Approach to Customer Loyalty

In 1997, Ron attended Disney Institute’s professional development program: The Disney Approach to Customer Loyalty: Creating Service that Keeps Your Customers Coming Back. How does Disney create superior value for its guests? They have a foundation that is composed of three components: core competencies, core offering, and core customers. Here was the Walt Disney World Resort promise to its Guests in 1997: “We create happiness by providing the finest in entertainment to people of all ages, everywhere.” Ron and Ed will discuss Disney’s approach to customer loyalty, along with other exemplary companies that have a reputation of excellence in customer service.
4/7/201757 minutes, 11 seconds
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Free-Rider Friday, March 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
3/31/201756 minutes, 59 seconds
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Free-Rider Friday, March 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
3/31/201756 minutes, 59 seconds
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Request for Proposals -RFP: Avoiding the Winner's Curse

Request For Proposals have become more commonplace as competitive bidding has replaced negotiation for price buyers. It is as if dysfunctional buying practices have arisen to counter dysfunctional selling practices. It is important to judge the seriousness of potential buyers going out to bid, as a lot of the RFPs are, in reality, nothing but hammers used against incumbents to obtain price concessions. That said, many firms have to do a certain amount of RFPs. If you do, you should be well versed with what economists call the winner’s curse. In auction markets, economists refer to the dreaded winner’s curse, whereby the winning bidder is often a loser, because obviously all of the other bidders believed the engagement had less value. In other words, the only request for proposals (RFPs) that buyers will accept are ones you should not make. Join Ed and Ron for strategies you can deploy to avoid the winner’s curse.
3/24/201757 minutes, 27 seconds
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Request for Proposals -RFP: Avoiding the Winner's Curse

Request For Proposals have become more commonplace as competitive bidding has replaced negotiation for price buyers. It is as if dysfunctional buying practices have arisen to counter dysfunctional selling practices. It is important to judge the seriousness of potential buyers going out to bid, as a lot of the RFPs are, in reality, nothing but hammers used against incumbents to obtain price concessions. That said, many firms have to do a certain amount of RFPs. If you do, you should be well versed with what economists call the winner’s curse. In auction markets, economists refer to the dreaded winner’s curse, whereby the winning bidder is often a loser, because obviously all of the other bidders believed the engagement had less value. In other words, the only request for proposals (RFPs) that buyers will accept are ones you should not make. Join Ed and Ron for strategies you can deploy to avoid the winner’s curse.
3/24/201757 minutes, 27 seconds
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Interview with Father Robert Sirico

Ron and Ed interview for a second time Father Robert A. Sirico, the president and co-founder of the Acton Institute and the pastor of Sacred Heart of Jesus Parish, both in Grand Rapids, MI. A regular writer and commentator on religious, political, economic, and social issues, Rev. Sirico's contributions have been carried by the New York Times, the Wall Street Journal, Forbes, the Washington Times, CNN, ABC, CBS, NPR, and the BBC, among others. In his recent book Defending the Free Market: The Moral Case for a Free Economy, Rev. Sirico shows how a free economy is not only the best way to meet society's material needs but also the surest protection of human dignity against government encroachment.
3/17/201756 minutes, 49 seconds
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Interview with Father Robert Sirico

Ron and Ed interview for a second time Father Robert A. Sirico, the president and co-founder of the Acton Institute and the pastor of Sacred Heart of Jesus Parish, both in Grand Rapids, MI. A regular writer and commentator on religious, political, economic, and social issues, Rev. Sirico's contributions have been carried by the New York Times, the Wall Street Journal, Forbes, the Washington Times, CNN, ABC, CBS, NPR, and the BBC, among others. In his recent book Defending the Free Market: The Moral Case for a Free Economy, Rev. Sirico shows how a free economy is not only the best way to meet society's material needs but also the surest protection of human dignity against government encroachment.
3/17/201756 minutes, 49 seconds
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Interview with Strategy Expert Tim Williams

Back by popular demand, on Friday's show Ron and Ed will interview Tim Williams, a noted author, international speaker, and presenter for major advertising associations, agency networks, universities, and business conferences worldwide. Tim is author of the books, “Take a Stand for Your Brand: Building a Great Agency Brand from the Inside Out,” ranked by Amazon as one of the top ten books on brand building; “Defining the Agency Brand,” published by the American Association of Advertising Agencies is regarded as the standard in agency brand development; and his latest book is “Positioning for Professionals: How Professional Knowledge Firms Can Differentiate Their Way to Success.” Tim is a major thought leader and consultant to advertising agencies worldwide, specializing in pricing, business model innovation, positioning, and strategy.
3/10/201757 minutes, 40 seconds
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Interview with Strategy Expert Tim Williams

Back by popular demand, on Friday's show Ron and Ed will interview Tim Williams, a noted author, international speaker, and presenter for major advertising associations, agency networks, universities, and business conferences worldwide. Tim is author of the books, “Take a Stand for Your Brand: Building a Great Agency Brand from the Inside Out,” ranked by Amazon as one of the top ten books on brand building; “Defining the Agency Brand,” published by the American Association of Advertising Agencies is regarded as the standard in agency brand development; and his latest book is “Positioning for Professionals: How Professional Knowledge Firms Can Differentiate Their Way to Success.” Tim is a major thought leader and consultant to advertising agencies worldwide, specializing in pricing, business model innovation, positioning, and strategy.
3/10/201757 minutes, 40 seconds
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The Deleterious Effects of Hourly Billing

Hourly billing is deeply entrenched and has been widely used for decades, which proves is has some advantages. The case against the billable hour is not that it is not a profitable pricing policy. Rather, it’s that hourly billing is suboptimal (if profitability and value creation is your goal), and its disadvantages outweigh its advantages. It has become, to borrow a term from the medical profession, an iatrogenic illness, that is, a disease caused by the doctor. Time is indeed precious; it's what we give up when we are at work, and thus professionals have started to think their lives are bifurcated into billable and nonbillable hours. But this focus is far too narrow. That value is not measured by time, but rather results. Hourly billing forces us to focus on the wrong measurement. Albert Einstein once wrote, “Our theories determine what we measure.” Hourly billing is the wrong theory that measures the wrong things. Join Ed and Ron to find out why.
3/3/201757 minutes, 37 seconds
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The Deleterious Effects of Hourly Billing

Hourly billing is deeply entrenched and has been widely used for decades, which proves is has some advantages. The case against the billable hour is not that it is not a profitable pricing policy. Rather, it’s that hourly billing is suboptimal (if profitability and value creation is your goal), and its disadvantages outweigh its advantages. It has become, to borrow a term from the medical profession, an iatrogenic illness, that is, a disease caused by the doctor. Time is indeed precious; it's what we give up when we are at work, and thus professionals have started to think their lives are bifurcated into billable and nonbillable hours. But this focus is far too narrow. That value is not measured by time, but rather results. Hourly billing forces us to focus on the wrong measurement. Albert Einstein once wrote, “Our theories determine what we measure.” Hourly billing is the wrong theory that measures the wrong things. Join Ed and Ron to find out why.
3/3/201757 minutes, 37 seconds
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Free-Rider Friday, February 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
2/24/201758 minutes, 10 seconds
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Free-Rider Friday, February 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
2/24/201758 minutes, 10 seconds
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Personality Profiling: Helpful or Hokum?

Companies use personality tests for a variety of purposes, such as employment screening, assessing leadership potential, fostering corroboration and teamwork, etc. The most widely used is the Myers-Briggs Type Indicator (MBTI), created by Pennsylvania housewife Isabel Myers. This particular test is utilized by 89% of the Fortune 100, given to 2.5 million people each year to identify strengths and enhance teamwork. The Minnesota Multiphase Personality Inventory (MMPI) was developed in 1946 to sort mental patients into diagnostic categories. It was then expanded in an attempt to describe normal people. Of course, popularity does not imply validity. What is worse, most companies keep these tests confidential so the data cannot be tested to determine effectiveness. These tests are also popular among consultants, who are paid good money to administer them in a convivial atmosphere. Helpful or hokum? We will attempt to answer in this week's show.
2/17/201756 minutes, 22 seconds
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Personality Profiling: Helpful or Hokum?

Companies use personality tests for a variety of purposes, such as employment screening, assessing leadership potential, fostering corroboration and teamwork, etc. The most widely used is the Myers-Briggs Type Indicator (MBTI), created by Pennsylvania housewife Isabel Myers. This particular test is utilized by 89% of the Fortune 100, given to 2.5 million people each year to identify strengths and enhance teamwork. The Minnesota Multiphase Personality Inventory (MMPI) was developed in 1946 to sort mental patients into diagnostic categories. It was then expanded in an attempt to describe normal people. Of course, popularity does not imply validity. What is worse, most companies keep these tests confidential so the data cannot be tested to determine effectiveness. These tests are also popular among consultants, who are paid good money to administer them in a convivial atmosphere. Helpful or hokum? We will attempt to answer in this week's show.
2/17/201756 minutes, 22 seconds
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Memorable Mentors: Ludwig von Mises

This Friday, Ron and Ed will profile Ludwig von Mises, an economist, author, and one of the founders of the “neo-Austrian school” of economics. Mises told his future wife: “If you want a rich man, don’t marry me. I am not interested in earning money. I am writing about money, but will never have much of my own.” The focus of our conversation will be around the works published in the free eBook entitled, The Essential Ludwig von Mises, published by the Foundation for Economic Education, along with some of his other writings. Don’t miss this conversation about one of the most fascinating economists of the 21st century.
2/10/201757 minutes, 16 seconds
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Memorable Mentors: Ludwig von Mises

This Friday, Ron and Ed will profile Ludwig von Mises, an economist, author, and one of the founders of the “neo-Austrian school” of economics. Mises told his future wife: “If you want a rich man, don’t marry me. I am not interested in earning money. I am writing about money, but will never have much of my own.” The focus of our conversation will be around the works published in the free eBook entitled, The Essential Ludwig von Mises, published by the Foundation for Economic Education, along with some of his other writings. Don’t miss this conversation about one of the most fascinating economists of the 21st century.
2/10/201757 minutes, 16 seconds
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The Three - and only three - Pricing Strategies

There are only three pricing strategies: Skim, penetration and neutral. Price can be an effective way to compete for some companies. Think of Wal-Mart, Southwest Airlines, Costco, Dell Computers, or Timex watches, all use a penetration pricing strategy. All of these companies have used price as an effective competitive differentiation and have relentlessly driven out needless costs from their operations, passing the savings on to its customers. On the opposite side of the spectrum there is Apple, BMW, Bose, Disney, FedEx, Godiva, Gucci, Lexus, and Nordstrom, all of which command premium prices: a skim pricing strategy. In the middle are companies such as, Buick, Seiko watches, Sony, and Toyota, where price places a more neutral role. Far more consideration should be given to which of the three generic pricing strategies will guide a firm’s pricing. Ed and Ron will examine them to gain an understanding of which strategy is appropriate given the realities of the marketplace.
2/3/201757 minutes, 35 seconds
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The Three - and only three - Pricing Strategies

There are only three pricing strategies: Skim, penetration and neutral. Price can be an effective way to compete for some companies. Think of Wal-Mart, Southwest Airlines, Costco, Dell Computers, or Timex watches, all use a penetration pricing strategy. All of these companies have used price as an effective competitive differentiation and have relentlessly driven out needless costs from their operations, passing the savings on to its customers. On the opposite side of the spectrum there is Apple, BMW, Bose, Disney, FedEx, Godiva, Gucci, Lexus, and Nordstrom, all of which command premium prices: a skim pricing strategy. In the middle are companies such as, Buick, Seiko watches, Sony, and Toyota, where price places a more neutral role. Far more consideration should be given to which of the three generic pricing strategies will guide a firm’s pricing. Ed and Ron will examine them to gain an understanding of which strategy is appropriate given the realities of the marketplace.
2/3/201757 minutes, 35 seconds
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Free-Rider Friday, January 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
1/27/201757 minutes, 28 seconds
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Free-Rider Friday, January 2017

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
1/27/201757 minutes, 28 seconds
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Reappraising the Annual Performance Appraisal

Do you know anyone who was motivated going into, or coming out of, their annual performance appraisal? Most organizations and employees are dissatisfied with the performance appraisal process, so it remains a curiosity why this methodology continues to exist. Performance appraisals don’t improve performance and they don’t drive careers; they are an incidental effect of other dynamic systems. In essence, appraisals are the paper-shuffling ritual that sanctifies decisions already made. Ed and Ron will discuss several companies that have ditched this anachronistic practice for processes that actually improve performance.
1/20/201757 minutes, 46 seconds
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Reappraising the Annual Performance Appraisal

Do you know anyone who was motivated going into, or coming out of, their annual performance appraisal? Most organizations and employees are dissatisfied with the performance appraisal process, so it remains a curiosity why this methodology continues to exist. Performance appraisals don’t improve performance and they don’t drive careers; they are an incidental effect of other dynamic systems. In essence, appraisals are the paper-shuffling ritual that sanctifies decisions already made. Ed and Ron will discuss several companies that have ditched this anachronistic practice for processes that actually improve performance.
1/20/201757 minutes, 46 seconds
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The Soul of Enterprise: Business in the Knowledge Economy Friday, January 13, 2017

1/13/201757 minutes, 40 seconds
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The Soul of Enterprise: Business in the Knowledge Economy Friday, January 13, 2017

1/13/201757 minutes, 40 seconds
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Interview with Gary and Jim Boomer

Ron and Ed are thrilled to be interviewing Gary and Jim Boomer, the father/son team at the head of Boomer Consulting. Both are recognized as among the most influential people in the accounting profession. L. Gary Boomer is the Visionary & Strategist of Boomer Consulting, Inc., an organization that provides consulting services and peer communities to leading accounting firms. BCI's vision is to make you more successful and future ready. The areas of focus are: Planning, People and Processes with technology as the accelerator. Jim Boomer is the CEO at Boomer Consulting, Inc. He is a;so the director of the Boomer Technology Circles, The Producer Circle, The CIO Advantage and an expert on managing technology within an accounting firm. He also serves as a strategic planning and technology consultant and firm adviser to CPA firms across the country.
1/6/201756 minutes, 46 seconds
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Interview with Gary and Jim Boomer

Ron and Ed are thrilled to be interviewing Gary and Jim Boomer, the father/son team at the head of Boomer Consulting. Both are recognized as among the most influential people in the accounting profession. L. Gary Boomer is the Visionary & Strategist of Boomer Consulting, Inc., an organization that provides consulting services and peer communities to leading accounting firms. BCI's vision is to make you more successful and future ready. The areas of focus are: Planning, People and Processes with technology as the accelerator. Jim Boomer is the CEO at Boomer Consulting, Inc. He is a;so the director of the Boomer Technology Circles, The Producer Circle, The CIO Advantage and an expert on managing technology within an accounting firm. He also serves as a strategic planning and technology consultant and firm adviser to CPA firms across the country.
1/6/201756 minutes, 46 seconds
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2016: Year in Review

Ed and I will discuss some of our favorite guests and memorable show topics from 2016, along with our selection of best books that we read during the year. We'll also comment on the notable people who we lost in 2016 as well as some other topics.
12/30/201655 minutes, 24 seconds
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2016: Year in Review

Ed and I will discuss some of our favorite guests and memorable show topics from 2016, along with our selection of best books that we read during the year. We'll also comment on the notable people who we lost in 2016 as well as some other topics.
12/30/201655 minutes, 24 seconds
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Free-Rider Friday-December 2016

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
12/23/201655 minutes, 33 seconds
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Free-Rider Friday-December 2016

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
12/23/201655 minutes, 33 seconds
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Interview with Kirk Bowman, host of The Art of Value

Ron and Ed are honored to have Kirk Bowman as a Guest this week. Kirk began his journey to value pricing as a naysayer, but like many converts, he has now become a leading voice in the value pricing movement. Kirk founded and is the Visionary of Value for both MightyData and Art of Value. The latter is one of the top rated podcasts on value and pricing. More information on both Kirk and his podcast is available at http://artofvalue.com.
12/16/201658 minutes
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Interview with Kirk Bowman, host of The Art of Value

Ron and Ed are honored to have Kirk Bowman as a Guest this week. Kirk began his journey to value pricing as a naysayer, but like many converts, he has now become a leading voice in the value pricing movement. Kirk founded and is the Visionary of Value for both MightyData and Art of Value. The latter is one of the top rated podcasts on value and pricing. More information on both Kirk and his podcast is available at http://artofvalue.com.
12/16/201658 minutes
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Strategic Planning: Efficient, effective, neither?

This episode will be dedicated to the possibility that all organizations can create and execute meaningful strategic plans. Creating a well defined strategy is hard work and not for everyone, as it requires us to begin to say no to stuff we usually say yes to. Rona and Ed will have a dialogue about the MOASQ - mother of all strategy questions. They will explore the difference between budgeting and strategy and perhaps take a crack at developing a few questions to get you started on your plan for 2017.
12/9/201657 minutes, 57 seconds
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Strategic Planning: Efficient, effective, neither?

This episode will be dedicated to the possibility that all organizations can create and execute meaningful strategic plans. Creating a well defined strategy is hard work and not for everyone, as it requires us to begin to say no to stuff we usually say yes to. Rona and Ed will have a dialogue about the MOASQ - mother of all strategy questions. They will explore the difference between budgeting and strategy and perhaps take a crack at developing a few questions to get you started on your plan for 2017.
12/9/201657 minutes, 57 seconds
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Interview with Accounting Thought Leader Joe Woodard

Ed and Ron will interview Accounting Profession Thought Leader Joe Woodard. Joe and his company has adopted a powerful vision: “To transform small business through small business advisors.” Its purpose is an extension of its vision – a single statement that shapes every task Woodard performs to achieve its vision: “We empower small business advisors.” We will discuss the current and future state of the accounting profession, innovation Joe sees taking place, Value Pricing diffusion, why the timesheet refuses to die, and the Richard and Daniel Susskind book, The Future of the Professions and particularly its implications for the accounting profession.
12/2/201653 minutes, 58 seconds
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Interview with Accounting Thought Leader Joe Woodard

Ed and Ron will interview Accounting Profession Thought Leader Joe Woodard. Joe and his company has adopted a powerful vision: “To transform small business through small business advisors.” Its purpose is an extension of its vision – a single statement that shapes every task Woodard performs to achieve its vision: “We empower small business advisors.” We will discuss the current and future state of the accounting profession, innovation Joe sees taking place, Value Pricing diffusion, why the timesheet refuses to die, and the Richard and Daniel Susskind book, The Future of the Professions and particularly its implications for the accounting profession.
12/2/201653 minutes, 58 seconds
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Free-Rider Friday-- November 2016

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
11/18/201655 minutes, 41 seconds
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Free-Rider Friday-- November 2016

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
11/18/201655 minutes, 41 seconds
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Interview with David Friedman, Anarchist, Anachronist, Economist

Ron and Ed are thrilled to have as a Guest this week, the self described anarchist-anachronist-economist David Friedman. David is an American economist, physicist, legal scholar, and libertarian theorist. He is known for his writings in market anarchist theory, which is the subject of his most popular book, The Machinery of Freedom. Join us as we talk to him about that work and much more including the results of the US election.
11/11/201656 minutes, 33 seconds
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Interview with David Friedman, Anarchist, Anachronist, Economist

Ron and Ed are thrilled to have as a Guest this week, the self described anarchist-anachronist-economist David Friedman. David is an American economist, physicist, legal scholar, and libertarian theorist. He is known for his writings in market anarchist theory, which is the subject of his most popular book, The Machinery of Freedom. Join us as we talk to him about that work and much more including the results of the US election.
11/11/201656 minutes, 33 seconds
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Interview with Pricing Expert Tim Smith

We interview pricing expert Tim Smith, a fellow Professional Pricing Society faculty member and author of two fantastic pricing books, Pricing Done Right: Pricing Framework Proven Successful by the World s Most Profitable Companies, which was identified by chief executives as “Essential reading…While many books cover the concepts of pricing, Pricing Done Right goes the additional step of applying the concepts in the real world;” and Smith’s textbook, Pricing Strategy: Setting Price Levels, Managing Price Discounts, & Establishing Price Structures, which has been described by independent academic reviewers as “the most comprehensive pricing strategy book” on the market. Tim has a wealth of experience in consulting on pricing to many companies around the world, so be sure not to miss tapping in to his expertise!
11/4/201656 minutes, 5 seconds
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Interview with Pricing Expert Tim Smith

We interview pricing expert Tim Smith, a fellow Professional Pricing Society faculty member and author of two fantastic pricing books, Pricing Done Right: Pricing Framework Proven Successful by the World s Most Profitable Companies, which was identified by chief executives as “Essential reading…While many books cover the concepts of pricing, Pricing Done Right goes the additional step of applying the concepts in the real world;” and Smith’s textbook, Pricing Strategy: Setting Price Levels, Managing Price Discounts, & Establishing Price Structures, which has been described by independent academic reviewers as “the most comprehensive pricing strategy book” on the market. Tim has a wealth of experience in consulting on pricing to many companies around the world, so be sure not to miss tapping in to his expertise!
11/4/201656 minutes, 5 seconds
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Free-rider Friday - October 2016

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we -or you- find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790.
10/28/201658 minutes, 6 seconds
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Free-rider Friday - October 2016

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we -or you- find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790.
10/28/201658 minutes, 6 seconds
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Reflections on The Post Professional Society

On Monday and Tuesday, Ed and Ron facilitated a workshop in Niagara Falls on The Post-Professional Society. Might there be entirely new ways of organizing professional work that's more accessible, affordable, and better quality than the traditional approach? Does it follow that all the work that our professionals currently do can only be undertaken by licensed experts? To what extent do we actually trust professionals to admit that their services could be delivered differently, or passed along to non-professionals?” -“The guest will judge better of a feast than the cook”—Aristotle. Is the grand bargain -monopolies granted to the professions- actually working? Are professions serving our societies well? What will be the future roles for professionals? Join Ed and Ron as they share the lessons they learned from this workshop.
10/21/201657 minutes, 43 seconds
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Reflections on The Post Professional Society

On Monday and Tuesday, Ed and Ron facilitated a workshop in Niagara Falls on The Post-Professional Society. Might there be entirely new ways of organizing professional work that's more accessible, affordable, and better quality than the traditional approach? Does it follow that all the work that our professionals currently do can only be undertaken by licensed experts? To what extent do we actually trust professionals to admit that their services could be delivered differently, or passed along to non-professionals?” -“The guest will judge better of a feast than the cook”—Aristotle. Is the grand bargain -monopolies granted to the professions- actually working? Are professions serving our societies well? What will be the future roles for professionals? Join Ed and Ron as they share the lessons they learned from this workshop.
10/21/201657 minutes, 43 seconds
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Interview with Dr. Timothy Chou on the Internet of Things

Timothy Chou has been lucky enough to have a career spanning academia, successful -and not so successful- startups and large corporations. He was one of only a few people to hold the President title at Oracle. As President of Oracle On Demand he grew the cloud business from it’s very beginning. Today that business is over 2 Billion. He wrote about the move of applications to the cloud in 2004 in his first book, “The End of Software”. Today he serves on the board of Blackbaud, a nearly 700 Million dollar vertical application cloud service company. You may not be sure why your coffee pot should talk to your toaster, but precision technology powering an Internet of Things has the potential to reshape the planet. To help clarify, Dr. Timothy Chou authored Precision: Principles, Practices and Solutions for the Internet of Things to introduce the basics of the Industrial Internet of Things -IoT.
10/14/201656 minutes, 53 seconds
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Interview with Dr. Timothy Chou on the Internet of Things

Timothy Chou has been lucky enough to have a career spanning academia, successful -and not so successful- startups and large corporations. He was one of only a few people to hold the President title at Oracle. As President of Oracle On Demand he grew the cloud business from it’s very beginning. Today that business is over 2 Billion. He wrote about the move of applications to the cloud in 2004 in his first book, “The End of Software”. Today he serves on the board of Blackbaud, a nearly 700 Million dollar vertical application cloud service company. You may not be sure why your coffee pot should talk to your toaster, but precision technology powering an Internet of Things has the potential to reshape the planet. To help clarify, Dr. Timothy Chou authored Precision: Principles, Practices and Solutions for the Internet of Things to introduce the basics of the Industrial Internet of Things -IoT.
10/14/201656 minutes, 53 seconds
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Lies, Damned Lies, and Cost Accounting: Interview with Dr. Reginald Lee

We are pleased to have the chance to interview Dr. Reginald Lee, author of 'Lies, Damned Lies, and Cost Accounting: How Capacity Management Enables Improved Cost and Cash Flow Management,' and the founder of the Cash Flow Innovation Lab. Companies need cash flow to sustain themselves and to grow. Cost accounting was created to help determine the cost of products, services, and activities. For optimal cash performance, cost accounting is not the answer. Allocations and accruals create a gap between cash and what accounting reports. The answer? Don’t allocate costs. The Lab’s R and D objective is to create models that do not allocate costs and offer the same, and even better cost and cash flow data than you currently have. Join Ed and Ron as they discuss the further loss of relevance of cost accounting to businesses everywhere.
10/7/201655 minutes, 25 seconds
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Lies, Damned Lies, and Cost Accounting: Interview with Dr. Reginald Lee

We are pleased to have the chance to interview Dr. Reginald Lee, author of 'Lies, Damned Lies, and Cost Accounting: How Capacity Management Enables Improved Cost and Cash Flow Management,' and the founder of the Cash Flow Innovation Lab. Companies need cash flow to sustain themselves and to grow. Cost accounting was created to help determine the cost of products, services, and activities. For optimal cash performance, cost accounting is not the answer. Allocations and accruals create a gap between cash and what accounting reports. The answer? Don’t allocate costs. The Lab’s R and D objective is to create models that do not allocate costs and offer the same, and even better cost and cash flow data than you currently have. Join Ed and Ron as they discuss the further loss of relevance of cost accounting to businesses everywhere.
10/7/201655 minutes, 25 seconds
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Ron Baker and Ed Kless Interview Louie Prosperi for Closing Statements at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201617 minutes, 47 seconds
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Ron Baker and Ed Kless Interview Louie Prosperi for Closing Statements at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201617 minutes, 47 seconds
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Ron Baker and Ed Kless Interview Lowry Olafson at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201618 minutes, 53 seconds
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Ron Baker and Ed Kless Interview Lowry Olafson at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201618 minutes, 53 seconds
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Ron Baker and Ed Kless Interview Marge Wegren-Debre' and Dave Debre' at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201618 minutes, 27 seconds
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Ron Baker and Ed Kless Interview Marge Wegren-Debre' and Dave Debre' at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201618 minutes, 27 seconds
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Ron Baker and Ed Kless Interview John Zottola at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/20168 minutes, 9 seconds
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Ron Baker and Ed Kless Interview John Zottola at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/20168 minutes, 9 seconds
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Ron Baker and Ed Kless Interview Bryan Tritt at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201620 minutes, 16 seconds
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Ron Baker and Ed Kless Interview Bryan Tritt at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201620 minutes, 16 seconds
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Ron Baker and Ed Kless Interview Andrew Bates at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201618 minutes, 12 seconds
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Ron Baker and Ed Kless Interview Andrew Bates at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201618 minutes, 12 seconds
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Ron Baker and Ed Kless Interview Chenine Humphrey, Connie Sparks, Melissa Michalski and Jennifer Korhonen at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201617 minutes, 56 seconds
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Ron Baker and Ed Kless Interview Chenine Humphrey, Connie Sparks, Melissa Michalski and Jennifer Korhonen at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201617 minutes, 56 seconds
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Ron Baker and Ed Kless Interview Chris Fudge at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201621 minutes, 52 seconds
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Ron Baker and Ed Kless Interview Chris Fudge at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201621 minutes, 52 seconds
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Ron Baker and Ed Kless Interview Carrie Murooney at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/20167 minutes, 46 seconds
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Ron Baker and Ed Kless Interview Carrie Murooney at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/20167 minutes, 46 seconds
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Ron Baker and Ed Kless Interview Sam Baker at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201613 minutes, 26 seconds
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Ron Baker and Ed Kless Interview Sam Baker at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201613 minutes, 26 seconds
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Ron Baker and Ed Kless Interview Louie Prosperi at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201620 minutes, 12 seconds
Episode Artwork

Ron Baker and Ed Kless Interview Louie Prosperi at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201620 minutes, 12 seconds
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Keynote by Intuit: Staying Relevant in the Era of Cloud Bookkeeping - Chris Fudge

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201657 minutes, 49 seconds
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Keynote by Intuit: Staying Relevant in the Era of Cloud Bookkeeping - Chris Fudge

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/201657 minutes, 49 seconds
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Keynote by Alan Salmon: The Bookkeeping Practice of Today, Tomorrow and Beyond

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/20161 hour, 6 minutes, 57 seconds
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Keynote by Alan Salmon: The Bookkeeping Practice of Today, Tomorrow and Beyond

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
10/1/20161 hour, 6 minutes, 57 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we -or you- find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790.
9/30/201658 minutes, 11 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we -or you- find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790.
9/30/201658 minutes, 11 seconds
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Ron Baker and Ed Kless Interview Cindy Kindrel at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201611 minutes, 39 seconds
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Ron Baker and Ed Kless Interview Cindy Kindrel at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201611 minutes, 39 seconds
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Ron Baker and Ed Kless Interview Dustin Meneses at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201612 minutes, 57 seconds
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Ron Baker and Ed Kless Interview Dustin Meneses at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201612 minutes, 57 seconds
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Ron Baker and Ed Kless Interview Marilyn Benninger and Bill Loewen at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201614 minutes, 38 seconds
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Ron Baker and Ed Kless Interview Marilyn Benninger and Bill Loewen at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201614 minutes, 38 seconds
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Ron Baker and Ed Kless Interview Marc Labreque at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201613 minutes, 36 seconds
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Ron Baker and Ed Kless Interview Marc Labreque at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201613 minutes, 36 seconds
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Ron Baker and Ed Kless Interview Nancy Teixeira at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201613 minutes, 39 seconds
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Ron Baker and Ed Kless Interview Nancy Teixeira at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201613 minutes, 39 seconds
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Ron Baker and Ed Kless Interview Paul Struthers at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201611 minutes, 35 seconds
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Ron Baker and Ed Kless Interview Paul Struthers at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201611 minutes, 35 seconds
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Ron Baker and Ed Kless Interview Ray Barlow at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201612 minutes, 36 seconds
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Ron Baker and Ed Kless Interview Ray Barlow at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201612 minutes, 36 seconds
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Ron Baker and Ed Kless Interview Brenda Jennett at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/20169 minutes, 8 seconds
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Ron Baker and Ed Kless Interview Brenda Jennett at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/20169 minutes, 8 seconds
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Ron Baker and Ed Kless Interview Michael Palmer at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201611 minutes, 18 seconds
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Ron Baker and Ed Kless Interview Michael Palmer at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201611 minutes, 18 seconds
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Ron Baker and Ed Kless Interview Scott Zandbergen at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201615 minutes, 12 seconds
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Ron Baker and Ed Kless Interview Scott Zandbergen at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201615 minutes, 12 seconds
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Ron Baker and Ed Kless Interview Dianne Mueller at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201615 minutes, 25 seconds
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Ron Baker and Ed Kless Interview Dianne Mueller at the 2016 IPBC Ignite Confrence

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201615 minutes, 25 seconds
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Keynote by SAGE" The Firm of the Now with Ray Barlow

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201648 minutes, 20 seconds
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Keynote by SAGE" The Firm of the Now with Ray Barlow

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201648 minutes, 20 seconds
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Keynote by INTUIT: Automated Data Entry and the Bookkeeping Industry with Scott Zandbergen

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201648 minutes, 16 seconds
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Keynote by INTUIT: Automated Data Entry and the Bookkeeping Industry with Scott Zandbergen

Live Broadcast at the The IPBC IGNITE Conference.IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/29/201648 minutes, 16 seconds
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Intuit Presents The Firm of the Future Digital Toolbox with Bryan Tritt and Leandro Dumloa Part2

Live Broadcast at the The IPBC IGNITE Conference. IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/28/201659 minutes, 31 seconds
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Intuit Presents The Firm of the Future Digital Toolbox with Bryan Tritt and Leandro Dumloa Part2

Live Broadcast at the The IPBC IGNITE Conference. IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/28/201659 minutes, 31 seconds
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Intuit Presents The Firm of the Future Digital Toolbox with Bryan Tritt and Leandro Dumloa Part1

Live Broadcast at the The IPBC IGNITE Conference. IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/28/20161 hour, 11 minutes, 23 seconds
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Intuit Presents The Firm of the Future Digital Toolbox with Bryan Tritt and Leandro Dumloa Part1

Live Broadcast at the The IPBC IGNITE Conference. IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/28/20161 hour, 11 minutes, 23 seconds
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Sage Presents Zen and the Art of Consulting with Ed Kless Part2

Live Broadcast at the The IPBC IGNITE Conference. IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/28/20161 hour, 39 minutes, 41 seconds
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Sage Presents Zen and the Art of Consulting with Ed Kless Part2

Live Broadcast at the The IPBC IGNITE Conference. IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/28/20161 hour, 39 minutes, 41 seconds
Episode Artwork

Sage Presents Zen and the Art of Consulting with Ed Kless Part1

Live Broadcast at the The IPBC IGNITE Conference. IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/28/20161 hour, 28 minutes, 41 seconds
Episode Artwork

Sage Presents Zen and the Art of Consulting with Ed Kless Part1

Live Broadcast at the The IPBC IGNITE Conference. IPBC IGNITE is the Business Advisor education event of the year! You will have access to experts and thought leaders in key areas of professional business practices that will ignite your business, your employees, and your life! Our conference is a unique opportunity to collaborate, network and educate yourself in the most critical aspects of your professional practice. You will learn crucial insights in tax, software, technology and best business practices that will elevate your knowledge to the next level.
9/28/20161 hour, 28 minutes, 41 seconds
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How to Use Key Predictive Indicators

In the sixteenth century, a new word appeared in English dictionaries: pantometry, which means universal measurement. Ever since, humans have been obsessed with counting things, from people to the amount of cars imported and the number of McDonald’s hamburgers served. The problem for the pantometrists is the same one facing businesspeople today: what should be measured? Facts and figures do not provide a context, or reveal truth: we still need our imaginations and creativity. If everything important has to be quantified to be comprehended, how are we to understand art, music, poetry, literature, indeed, our own human feelings? Statistics can certainly pronounce a fact, but they cannot explain it without an underlying context, or theory. Numbers have an unfortunate tendency to supersede other types of knowing. Ed and Ron will explore the critical difference between a Key Performance Indicator and a Key Predictive Indicator and their impact on customer service and competitive advantage.
9/23/201657 minutes, 40 seconds
Episode Artwork

How to Use Key Predictive Indicators

In the sixteenth century, a new word appeared in English dictionaries: pantometry, which means universal measurement. Ever since, humans have been obsessed with counting things, from people to the amount of cars imported and the number of McDonald’s hamburgers served. The problem for the pantometrists is the same one facing businesspeople today: what should be measured? Facts and figures do not provide a context, or reveal truth: we still need our imaginations and creativity. If everything important has to be quantified to be comprehended, how are we to understand art, music, poetry, literature, indeed, our own human feelings? Statistics can certainly pronounce a fact, but they cannot explain it without an underlying context, or theory. Numbers have an unfortunate tendency to supersede other types of knowing. Ed and Ron will explore the critical difference between a Key Performance Indicator and a Key Predictive Indicator and their impact on customer service and competitive advantage.
9/23/201657 minutes, 40 seconds
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Trashing the Timesheet

Hourly billing and timesheets are inextricably linked: you cannot discuss one without the other. The reason is because both use a common measuring device: Time. There are four primary defenses of timesheets: 1. They are a pricing tool: 2. They are a cost accounting tool: 3. They are a project management tool: and 4. They measure the productivity of our professionals. Logic teaches us that if time is the incorrect measure of external value, then timesheets are the wrong measuring device for internal knowledge workers, similar to plunging a ruler into the oven to determine its temperature. After all, he who says A must also say B. Join Ed and Ron as they falsify all of these defenses.
9/16/201655 minutes, 9 seconds
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Trashing the Timesheet

Hourly billing and timesheets are inextricably linked: you cannot discuss one without the other. The reason is because both use a common measuring device: Time. There are four primary defenses of timesheets: 1. They are a pricing tool: 2. They are a cost accounting tool: 3. They are a project management tool: and 4. They measure the productivity of our professionals. Logic teaches us that if time is the incorrect measure of external value, then timesheets are the wrong measuring device for internal knowledge workers, similar to plunging a ruler into the oven to determine its temperature. After all, he who says A must also say B. Join Ed and Ron as they falsify all of these defenses.
9/16/201655 minutes, 9 seconds
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The True Professional Ideal

What qualifies as a 'profession'? What does it mean to be a “professional.” The term profession comes from the Latin noun professio, which is derived from the past participle professus, or the verb profiteri, denoting “to declare publicly, own freely, acknowledge, avow.” Professionals are said to “profess” something, they stand for something. The noun professional didn’t appear in American dictionaries until 1861. In the 18th and 19th centuries 'professions' referred to theology, law, medicine, and education. From the early 17th till the mid-18th century, theology was considered the preeminent profession. It’s interesting to note that a trip to the doctor didn’t do much good until the 1920s or 1930s with the introduction of antibiotics. Before then, most visits were ineffective and a large number were downright harmful. The Hippocratic principle of primum non nocere -'first, do no harm'- continues to be an essential guideline for all professional conduct.
9/9/201656 minutes, 5 seconds
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The True Professional Ideal

What qualifies as a 'profession'? What does it mean to be a “professional.” The term profession comes from the Latin noun professio, which is derived from the past participle professus, or the verb profiteri, denoting “to declare publicly, own freely, acknowledge, avow.” Professionals are said to “profess” something, they stand for something. The noun professional didn’t appear in American dictionaries until 1861. In the 18th and 19th centuries 'professions' referred to theology, law, medicine, and education. From the early 17th till the mid-18th century, theology was considered the preeminent profession. It’s interesting to note that a trip to the doctor didn’t do much good until the 1920s or 1930s with the introduction of antibiotics. Before then, most visits were ineffective and a large number were downright harmful. The Hippocratic principle of primum non nocere -'first, do no harm'- continues to be an essential guideline for all professional conduct.
9/9/201656 minutes, 5 seconds
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Encore: Interview with Daniel Susskind: The Future of the Professions

Are the professions going to be dismantled in the next two decades? In “The Future of the Professions” Richard and Daniel Susskind argue that they will. This was the best book Ron read in 2015, as we discussed on our December 4th show. On this episode, we are honored to interview Daniel Susskind, one of the authors. If you are a professional of any kind, you will not want to miss this thought-provoking, evocative, and challenging discussion on the future of the professions.
9/2/201656 minutes, 13 seconds
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Encore: Interview with Daniel Susskind: The Future of the Professions

Are the professions going to be dismantled in the next two decades? In “The Future of the Professions” Richard and Daniel Susskind argue that they will. This was the best book Ron read in 2015, as we discussed on our December 4th show. On this episode, we are honored to interview Daniel Susskind, one of the authors. If you are a professional of any kind, you will not want to miss this thought-provoking, evocative, and challenging discussion on the future of the professions.
9/2/201656 minutes, 13 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we -or you- find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790.
8/26/201653 minutes, 56 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we -or you- find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790.
8/26/201653 minutes, 56 seconds
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Interview with Professor Steven Landsburg

This week Ron and Ed are thrilled to have Steven E. Landsburg, professor of Economics at the University of Rochester, where students recently elected him Professor of the Year. He is the author of The Armchair Economist, Fair Play, More Sex is Safer Sex, The Big Questions, two textbooks in economics, a forthcoming textbook on general relativity and cosmology, and over 30 journal articles in mathematics, economics and philosophy. His current research is in the area of quantum game theory. He writes the monthly 'Everyday Economics' column in Slate magazine, and has written regularly for Forbes and occasionally for the New York Times, the Wall Street Journal and the Washington Post. He appeared as a commentator on the PBS-Turner Broadcasting series 'Damn Right', and has made over 200 appearances on radio and television broadcasts over the past few years.
8/19/201657 minutes, 9 seconds
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Interview with Professor Steven Landsburg

This week Ron and Ed are thrilled to have Steven E. Landsburg, professor of Economics at the University of Rochester, where students recently elected him Professor of the Year. He is the author of The Armchair Economist, Fair Play, More Sex is Safer Sex, The Big Questions, two textbooks in economics, a forthcoming textbook on general relativity and cosmology, and over 30 journal articles in mathematics, economics and philosophy. His current research is in the area of quantum game theory. He writes the monthly 'Everyday Economics' column in Slate magazine, and has written regularly for Forbes and occasionally for the New York Times, the Wall Street Journal and the Washington Post. He appeared as a commentator on the PBS-Turner Broadcasting series 'Damn Right', and has made over 200 appearances on radio and television broadcasts over the past few years.
8/19/201657 minutes, 9 seconds
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The Eight Myths of Capitalism

Ed and Ron will discuss the eight myths of capitalism as explained in Jay Richard's 2009 book, Money, Greed, and God: Why Capitalism Is the Solution and Not the Problem. Richard's book is in the pantheon of literature that offers a moral argument for capitalism, along with the work of George Gilder, Michael Novak, Father Robert Sirico, Deirdre McCloskey, and Rabbi Daniel Lapin, and others. Join Ed and Ron as they shatter the idea of Utopia, Greed, Zero-sum thinking.
8/12/201655 minutes, 15 seconds
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The Eight Myths of Capitalism

Ed and Ron will discuss the eight myths of capitalism as explained in Jay Richard's 2009 book, Money, Greed, and God: Why Capitalism Is the Solution and Not the Problem. Richard's book is in the pantheon of literature that offers a moral argument for capitalism, along with the work of George Gilder, Michael Novak, Father Robert Sirico, Deirdre McCloskey, and Rabbi Daniel Lapin, and others. Join Ed and Ron as they shatter the idea of Utopia, Greed, Zero-sum thinking.
8/12/201655 minutes, 15 seconds
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Interview with Greg LaFollette, CPA, CITP, CGMA

Ed and Ron will interview Greg LaFollette, CPA. Greg will give us his take on the future of the accounting profession, as well as the Richard and Daniel Susskind book, The Future of the Professions -see our show from January 8, 2016, interview with Daniel Susskind-, cloud accounting, transitioning to higher value advisory services, among other topics.
8/5/201655 minutes, 30 seconds
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Interview with Greg LaFollette, CPA, CITP, CGMA

Ed and Ron will interview Greg LaFollette, CPA. Greg will give us his take on the future of the accounting profession, as well as the Richard and Daniel Susskind book, The Future of the Professions -see our show from January 8, 2016, interview with Daniel Susskind-, cloud accounting, transitioning to higher value advisory services, among other topics.
8/5/201655 minutes, 30 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do 'Free-Rider Friday': Most of our shows are 'topic' driven, where we dive deep into one subject. Free-Rider Fridays are designed to be 'event' driven, whatever issues are in the news that we -or you- find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790.
7/29/201657 minutes, 41 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do 'Free-Rider Friday': Most of our shows are 'topic' driven, where we dive deep into one subject. Free-Rider Fridays are designed to be 'event' driven, whatever issues are in the news that we -or you- find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790.
7/29/201657 minutes, 41 seconds
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Interview with David Barrett, CEO, Expensify

Expensify does expense reports that don't suck! by importing expenses and receipts from your credit cards and mobile phones, submitting expense reports through email, and reimbursing everything online. It has raised over $6M in venture funding, has hundreds of thousands of users, has won awards aplenty, and is basically taking the small-business expense reporting space by storm. Ed and Ron will discuss the state of the accounting profession, cloud and app technology, what it’s like to found a company and deal with rapid growth, increasing government regulations, innovation, creating a company culture, and probably wine.
7/22/201656 minutes, 32 seconds
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Interview with David Barrett, CEO, Expensify

Expensify does expense reports that don't suck! by importing expenses and receipts from your credit cards and mobile phones, submitting expense reports through email, and reimbursing everything online. It has raised over $6M in venture funding, has hundreds of thousands of users, has won awards aplenty, and is basically taking the small-business expense reporting space by storm. Ed and Ron will discuss the state of the accounting profession, cloud and app technology, what it’s like to found a company and deal with rapid growth, increasing government regulations, innovation, creating a company culture, and probably wine.
7/22/201656 minutes, 32 seconds
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Interview with Baruch Lev: The End of Accounting

Accounting statements are like bikinis: “What they show is interesting, but what they conceal is significant.” According to Baruch Lev and Feng Gu, in their new book, The End of Accounting, “Today’s financial reports provide a trifling 5-6 percent of the information relevant to, and used by, investors.” Generally Accepted Accounting Principles and traditional financial statements are suffering from what philosophers call a deteriorating paradigm: the theory gets more and more complex to account for its lack of explanatory power. Baruch Lev and Feng Gu want to change this sorry state. Their seminal book is divided into four parts: 1) Relevance Lost; 2) Why Is the Relevance Lost?; 3) So, What’s to Be Done?; and 4) Implementation. The End of Accounting is the most important book that has been written on the irrelevance of the accounting reporting model in recent times. If you are an investor, or accountant, you don’t want to miss this show.
7/15/201655 minutes, 56 seconds
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Interview with Baruch Lev: The End of Accounting

Accounting statements are like bikinis: “What they show is interesting, but what they conceal is significant.” According to Baruch Lev and Feng Gu, in their new book, The End of Accounting, “Today’s financial reports provide a trifling 5-6 percent of the information relevant to, and used by, investors.” Generally Accepted Accounting Principles and traditional financial statements are suffering from what philosophers call a deteriorating paradigm: the theory gets more and more complex to account for its lack of explanatory power. Baruch Lev and Feng Gu want to change this sorry state. Their seminal book is divided into four parts: 1) Relevance Lost; 2) Why Is the Relevance Lost?; 3) So, What’s to Be Done?; and 4) Implementation. The End of Accounting is the most important book that has been written on the irrelevance of the accounting reporting model in recent times. If you are an investor, or accountant, you don’t want to miss this show.
7/15/201655 minutes, 56 seconds
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Episode 100 Celebration!

Welcome to the 100th Episode of The Soul of Enterprise: Business in the Knowledge Economy, which first aired on July 4, 2014. Thanks to everyone who makes this show possible: Our listeners, our sponsors, callers, and the entire Team at VoiceAmerica who run a professional organization. Ron and Ed will look back on some of our 30 guests, our memorable show topics, and a discussion on the Brexit vote and more on blockchain technology.
7/8/201658 minutes, 4 seconds
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Episode 100 Celebration!

Welcome to the 100th Episode of The Soul of Enterprise: Business in the Knowledge Economy, which first aired on July 4, 2014. Thanks to everyone who makes this show possible: Our listeners, our sponsors, callers, and the entire Team at VoiceAmerica who run a professional organization. Ron and Ed will look back on some of our 30 guests, our memorable show topics, and a discussion on the Brexit vote and more on blockchain technology.
7/8/201658 minutes, 4 seconds
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Interview with Doug Sleeter, Part II

The Blockchain has been labeled “The Trust Protocol,” by Don and Alex Tapscott in their book, Blockchain Revolution. Other labels include, the World Wide Ledger of value, and a public (distributed) ledger, or distributed (decentralized) database. The Economist labeled Blockchain “The Trust Machine. Trust the math, not the people (“in math we trust”). Either way, Blockchain is a Meta Technology, that is, it affects other technologies. Ron and Ed have a follow-up conversation with Doug Sleeter and take a deep-dive on the ramifications of the Blockchain. Join us for a fascinating discussion.
7/1/201659 minutes, 41 seconds
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Interview with Doug Sleeter, Part II

The Blockchain has been labeled “The Trust Protocol,” by Don and Alex Tapscott in their book, Blockchain Revolution. Other labels include, the World Wide Ledger of value, and a public (distributed) ledger, or distributed (decentralized) database. The Economist labeled Blockchain “The Trust Machine. Trust the math, not the people (“in math we trust”). Either way, Blockchain is a Meta Technology, that is, it affects other technologies. Ron and Ed have a follow-up conversation with Doug Sleeter and take a deep-dive on the ramifications of the Blockchain. Join us for a fascinating discussion.
7/1/201659 minutes, 41 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
6/24/201653 minutes, 59 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
6/24/201653 minutes, 59 seconds
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VeraSage Laws, Part II

Over the years, many fellows at VeraSage Institute have coined various laws, such as Baker's Law: Bad customers drive out good customers. Our show on July 24, 2015 dealt with some of these laws. In this show, Ed and Ron will explore even more VeraSage Laws.
6/17/201657 minutes, 5 seconds
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VeraSage Laws, Part II

Over the years, many fellows at VeraSage Institute have coined various laws, such as Baker's Law: Bad customers drive out good customers. Our show on July 24, 2015 dealt with some of these laws. In this show, Ed and Ron will explore even more VeraSage Laws.
6/17/201657 minutes, 5 seconds
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Interview with Doug Sleeter

This week Ron and Ed interview Doug Sleeter, founder of the Sleeter Group and self professed blockchain obsessed entrepreneur. As founder of The Sleeter Group, Doug created a national group of accounting software consultants who serve small and medium-sized businesses. He is the author of several books including the QuickBooks Consultant's Reference Guide, and the leading market college textbooks QuickBooks Fundamentals and QuickBooks Complete.
6/10/201656 minutes, 35 seconds
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Interview with Doug Sleeter

This week Ron and Ed interview Doug Sleeter, founder of the Sleeter Group and self professed blockchain obsessed entrepreneur. As founder of The Sleeter Group, Doug created a national group of accounting software consultants who serve small and medium-sized businesses. He is the author of several books including the QuickBooks Consultant's Reference Guide, and the leading market college textbooks QuickBooks Fundamentals and QuickBooks Complete.
6/10/201656 minutes, 35 seconds
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A Check for Everyone: The Basic Income Idea

According to Wikipedia, an unconditional basic income (also called basic income, basic income guarantee, universal basic income, universal demogrant, or citizen’s income) is a form of social security system in which all citizens or residents of a country regularly receive an unconditional sum of money, either from a government or some other public institution, in addition to any income received from elsewhere. Milton Friedman called it a Negative Income Tax, and Charles Murray dubbed it “the Plan” in his 2006 book, In Our Hands: A Plan to Replace the Welfare State. Murray posits, “Imagine that the United States were to scrap all its income transfer programs—including Social Security, Medicare, and all forms of welfare—and give every America age twenty-one and older $10,000 a year for life.” Join Ed and Ron as they discuss the economic, ethical, political, moral, and incentive implications of the Basic Income.
6/3/201657 minutes, 11 seconds
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A Check for Everyone: The Basic Income Idea

According to Wikipedia, an unconditional basic income (also called basic income, basic income guarantee, universal basic income, universal demogrant, or citizen’s income) is a form of social security system in which all citizens or residents of a country regularly receive an unconditional sum of money, either from a government or some other public institution, in addition to any income received from elsewhere. Milton Friedman called it a Negative Income Tax, and Charles Murray dubbed it “the Plan” in his 2006 book, In Our Hands: A Plan to Replace the Welfare State. Murray posits, “Imagine that the United States were to scrap all its income transfer programs—including Social Security, Medicare, and all forms of welfare—and give every America age twenty-one and older $10,000 a year for life.” Join Ed and Ron as they discuss the economic, ethical, political, moral, and incentive implications of the Basic Income.
6/3/201657 minutes, 11 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
5/27/201657 minutes, 37 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
5/27/201657 minutes, 37 seconds
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Creating and Pricing Customers Choices

How you charge is often more important than how much you charge. And one fact is irrefutable: Customers love choice. What we’re willing to pay for something is insanely dependent upon what we compare it to. Offering three choices to the customer puts your product in context. It’s why most businesses offer three of everything: small, medium, large, coach, business, and first-class, Tall, Grande, Venti, etc. This is a ubiquitous strategy because it comports with how human beings make choices and buy things. Ed and Ron will discuss a model called “the six Ts” for helping businesses create value-pricing choices, as well as the behavioral economics effects of anchoring and framing to help increase your organization’s profitability with better pricing.
5/20/201657 minutes, 12 seconds
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Creating and Pricing Customers Choices

How you charge is often more important than how much you charge. And one fact is irrefutable: Customers love choice. What we’re willing to pay for something is insanely dependent upon what we compare it to. Offering three choices to the customer puts your product in context. It’s why most businesses offer three of everything: small, medium, large, coach, business, and first-class, Tall, Grande, Venti, etc. This is a ubiquitous strategy because it comports with how human beings make choices and buy things. Ed and Ron will discuss a model called “the six Ts” for helping businesses create value-pricing choices, as well as the behavioral economics effects of anchoring and framing to help increase your organization’s profitability with better pricing.
5/20/201657 minutes, 12 seconds
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Best Business Books

Thousands of business books are published each year. Some are worthless, others have merit, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books ever written, summarizing their favorite all-time business books. If you want to share your favorite business books, tweet us at #ASKTSOE.
5/13/201657 minutes, 2 seconds
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Best Business Books

Thousands of business books are published each year. Some are worthless, others have merit, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books ever written, summarizing their favorite all-time business books. If you want to share your favorite business books, tweet us at #ASKTSOE.
5/13/201657 minutes, 2 seconds
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Interview with Astronaut Rick Searfoss

Ed and I are honored to be able to interview Colonel Rick Searfoss, Astronaut and Space Shuttle Commander. In addition to piloting two space flights, and commanding a third, he consults and is a test pilot on leading-edge aerospace projects, including serving as the Chief Judge for the $10 million Ansari X Prize for the first private reusable human spacecraft and test flying the world’s only liquid-fueled experimental rocket plane. Rick completed a bachelor of science degree in aeronautical engineering from the USAF Academy, a master of science degree in aeronautics from the California Institute of Technology on a National Science Foundation Fellowship, and USAF Squadron Officer School, Air Command and Staff College, and Air War College. His numerous awards include Tactical Air Command F-111 Instructor Pilot of the Year, Air Force Meritorious Service Medal, Defense Superior Service Medal, NASA Exceptional Service Medal, NASA Outstanding Leadership Medal, Distinguished Flying Cross.
5/6/201657 minutes, 4 seconds
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Interview with Astronaut Rick Searfoss

Ed and I are honored to be able to interview Colonel Rick Searfoss, Astronaut and Space Shuttle Commander. In addition to piloting two space flights, and commanding a third, he consults and is a test pilot on leading-edge aerospace projects, including serving as the Chief Judge for the $10 million Ansari X Prize for the first private reusable human spacecraft and test flying the world’s only liquid-fueled experimental rocket plane. Rick completed a bachelor of science degree in aeronautical engineering from the USAF Academy, a master of science degree in aeronautics from the California Institute of Technology on a National Science Foundation Fellowship, and USAF Squadron Officer School, Air Command and Staff College, and Air War College. His numerous awards include Tactical Air Command F-111 Instructor Pilot of the Year, Air Force Meritorious Service Medal, Defense Superior Service Medal, NASA Exceptional Service Medal, NASA Outstanding Leadership Medal, Distinguished Flying Cross.
5/6/201657 minutes, 4 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
4/29/201658 minutes, 8 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, @asktsoe, or email us at asktsoe@verasage.com.
4/29/201658 minutes, 8 seconds
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Interview with Dr. Mark Miller

There is no doubt that human reliance on fossil fuels has been incredible beneficial for mankind. That said, controversy swirls about this continued reliance on them and their impact on the environment. On this week's episode, Ron Baker and Ed Kless will interview a true expert in this field, Dr. Mark Miller. Mark has enjoyed a long and varied career in the oil and gas industry – petroleum engineer, University of Texas faculty member, worldwide petroleum engineering consultant, and small business owner. He is currently retired and does occasional consulting. Mark is also the 2016 Libertarian Party nominee for Texas Railroad Commissioner, which as you might guess has nothing to do with railroads. He is the author of the recent book, Oil and Gas and the Texas Railroad Commission: Lessons for Regulating a Free Society.
4/22/201658 minutes, 8 seconds
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Interview with Dr. Mark Miller

There is no doubt that human reliance on fossil fuels has been incredible beneficial for mankind. That said, controversy swirls about this continued reliance on them and their impact on the environment. On this week's episode, Ron Baker and Ed Kless will interview a true expert in this field, Dr. Mark Miller. Mark has enjoyed a long and varied career in the oil and gas industry – petroleum engineer, University of Texas faculty member, worldwide petroleum engineering consultant, and small business owner. He is currently retired and does occasional consulting. Mark is also the 2016 Libertarian Party nominee for Texas Railroad Commissioner, which as you might guess has nothing to do with railroads. He is the author of the recent book, Oil and Gas and the Texas Railroad Commission: Lessons for Regulating a Free Society.
4/22/201658 minutes, 8 seconds
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Do Corporations Pay Taxes? Economic Puzzles and Paradoxes

Economic Puzzles and Paradoxes: Do corporations pay taxes? Join Ed and Ron for a fascinating look at this and other everyday economic questions in this new series: Economic Puzzles and Paradoxes. This episode will focus on taxes, in celebration of April 15th. We will strive to follow the wisdom of the great economist Frederic Bastiat: “There is only one difference between a bad economist and a good one: the bad economist confines himself to the visible effect; the good economist takes into account both the effect that can be seen and those effects that must be foreseen.”
4/15/201655 minutes, 51 seconds
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Do Corporations Pay Taxes? Economic Puzzles and Paradoxes

Economic Puzzles and Paradoxes: Do corporations pay taxes? Join Ed and Ron for a fascinating look at this and other everyday economic questions in this new series: Economic Puzzles and Paradoxes. This episode will focus on taxes, in celebration of April 15th. We will strive to follow the wisdom of the great economist Frederic Bastiat: “There is only one difference between a bad economist and a good one: the bad economist confines himself to the visible effect; the good economist takes into account both the effect that can be seen and those effects that must be foreseen.”
4/15/201655 minutes, 51 seconds
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April 8th 2016 : LIVE POTUS Debate at the Libertarian Party Texas Convention

Join Ron Baker and Ed Kless Host of “The soul of enterprise” as they cover the Libertarian POTUS Debate at the LP Texas Convention LIVE. Tune in to our events page to listen live at 8 pm Central time to hear the entire Debate plus before and after commentary and interviews with Ron and ED!
4/9/20163 hours, 38 minutes
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April 8th 2016 : LIVE POTUS Debate at the Libertarian Party Texas Convention

Join Ron Baker and Ed Kless Host of “The soul of enterprise” as they cover the Libertarian POTUS Debate at the LP Texas Convention LIVE. Tune in to our events page to listen live at 8 pm Central time to hear the entire Debate plus before and after commentary and interviews with Ron and ED!
4/9/20163 hours, 38 minutes
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Risk is not a Four-Letter Word

In Italian, the word risk derives from risicare, which means “to dare,” which implies a choice, not a fate. Risk is an economic positive. It is where profits come from. There are five responses when confronted with risk: avoid it, reduce it, transfer it, accept it, or increase it. In the final analysis, a business cannot eliminate risk. Attempting to avoid risk and uncertainty, as with cost-plus pricing or hourly billing, is a self-imposed ceiling on a firm’s earnings. Ed and Ron will discuss the importance of risk from the perspective of individuals, entrepreneurs, project management, society, enterprise, and government.
4/8/201655 minutes, 8 seconds
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Risk is not a Four-Letter Word

In Italian, the word risk derives from risicare, which means “to dare,” which implies a choice, not a fate. Risk is an economic positive. It is where profits come from. There are five responses when confronted with risk: avoid it, reduce it, transfer it, accept it, or increase it. In the final analysis, a business cannot eliminate risk. Attempting to avoid risk and uncertainty, as with cost-plus pricing or hourly billing, is a self-imposed ceiling on a firm’s earnings. Ed and Ron will discuss the importance of risk from the perspective of individuals, entrepreneurs, project management, society, enterprise, and government.
4/8/201655 minutes, 8 seconds
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Interview with Rabbi Daniel Lapin

“The more things change, the more you must depend upon those things that never change” is a theme that Rabbi Daniel Lapin injects into his presentations. Ed and Ron are honored to have the opportunity to interview Rabbi Lapin a second time, the first being on our November 14, 2014 show. Rabbi Lapin is one of America’s most eloquent speakers and his ability to extract life principles from the Bible and transmit them in an entertaining manner has brought countless numbers of Jews and Christians closer to their respective faiths. In 2007 Newsweek magazine included him in its list of America’s fifty most influential rabbis. He is the author of several books, including America's Real War, Buried Treasure, Thou Shall Prosper, and Business Secrets from the Bible. You won't want to miss this interview with America's Rabbi!
4/1/201658 minutes, 16 seconds
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Interview with Rabbi Daniel Lapin

“The more things change, the more you must depend upon those things that never change” is a theme that Rabbi Daniel Lapin injects into his presentations. Ed and Ron are honored to have the opportunity to interview Rabbi Lapin a second time, the first being on our November 14, 2014 show. Rabbi Lapin is one of America’s most eloquent speakers and his ability to extract life principles from the Bible and transmit them in an entertaining manner has brought countless numbers of Jews and Christians closer to their respective faiths. In 2007 Newsweek magazine included him in its list of America’s fifty most influential rabbis. He is the author of several books, including America's Real War, Buried Treasure, Thou Shall Prosper, and Business Secrets from the Bible. You won't want to miss this interview with America's Rabbi!
4/1/201658 minutes, 16 seconds
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Free-rider Friday - March 2016

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
3/25/201657 minutes, 59 seconds
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Free-rider Friday - March 2016

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
3/25/201657 minutes, 59 seconds
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Interview with Paul Kennedy: The OBK Story

Paul Kennedy, along with the late Paul O'Byrne, founded O'Byrne and Kennedy, Chartered Accountants, in Goffs Oak, United Kingdom. It is one of the most innovative Chartered Accounting firms in the world. The story behind how they got there is fascinating, and will be the topic of discussion in this interview with Paul Kennedy. We'll discuss strategy, firing customers, innovation, value pricing, operating without timesheets, knowledge management, and the OBK MBA. You don't want to miss this show with VeraSage Fellow Paul Kennedy!
3/18/20161 hour, 19 seconds
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Interview with Paul Kennedy: The OBK Story

Paul Kennedy, along with the late Paul O'Byrne, founded O'Byrne and Kennedy, Chartered Accountants, in Goffs Oak, United Kingdom. It is one of the most innovative Chartered Accounting firms in the world. The story behind how they got there is fascinating, and will be the topic of discussion in this interview with Paul Kennedy. We'll discuss strategy, firing customers, innovation, value pricing, operating without timesheets, knowledge management, and the OBK MBA. You don't want to miss this show with VeraSage Fellow Paul Kennedy!
3/18/20161 hour, 19 seconds
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Interview with John Jantsch

John Jantsch is a marketing consultant, speaker and best selling author Duct Tape Marketing, Duct Tape Selling, The Commitment Engine and The Referral Engine. He is the creator of the Duct Tape Marketing System and Duct Tape Marketing Consulting Network that trains and licenses small business marketing consultants around the world. He frequently consults with small and mid-sized businesses helping them create marketing plans and organized marketing systems that smooth the way for steady growth.
3/11/201656 minutes, 15 seconds
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Interview with John Jantsch

John Jantsch is a marketing consultant, speaker and best selling author Duct Tape Marketing, Duct Tape Selling, The Commitment Engine and The Referral Engine. He is the creator of the Duct Tape Marketing System and Duct Tape Marketing Consulting Network that trains and licenses small business marketing consultants around the world. He frequently consults with small and mid-sized businesses helping them create marketing plans and organized marketing systems that smooth the way for steady growth.
3/11/201656 minutes, 15 seconds
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Memorable Mentors: Milton Friedman

Ed and Ron will discuss Milton Friedman, who was one of the most influential economists of the twentieth century. He received the Nobel Memorial Prize for Economic Science in 1976, and the Presidential Medal of Freedom in 1988. He served as an unofficial adviser to presidential candidate Barry Goldwater and Presidents Nixon and Reagan. The author of many best-selling books, including Capitalism and Freedom, Free to Choose (with his late wife, Rose), among others. His PhD dissertation, written in 1941, was a fascinating study of five different professions, titled Income from Independent Professional Practice. Its publication was delayed until 1945 because of the controversy it created. Friedman (and co-author Simon Kuznets) concluded that the medical profession had monopolistic powers that enabled it to raise physicians’ incomes above a competitive level. He was also partly responsible for the tax withholding act in the 1940s, and the end of the draft during the Nixon Administration.
3/4/201656 minutes, 39 seconds
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Memorable Mentors: Milton Friedman

Ed and Ron will discuss Milton Friedman, who was one of the most influential economists of the twentieth century. He received the Nobel Memorial Prize for Economic Science in 1976, and the Presidential Medal of Freedom in 1988. He served as an unofficial adviser to presidential candidate Barry Goldwater and Presidents Nixon and Reagan. The author of many best-selling books, including Capitalism and Freedom, Free to Choose (with his late wife, Rose), among others. His PhD dissertation, written in 1941, was a fascinating study of five different professions, titled Income from Independent Professional Practice. Its publication was delayed until 1945 because of the controversy it created. Friedman (and co-author Simon Kuznets) concluded that the medical profession had monopolistic powers that enabled it to raise physicians’ incomes above a competitive level. He was also partly responsible for the tax withholding act in the 1940s, and the end of the draft during the Nixon Administration.
3/4/201656 minutes, 39 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
2/26/201657 minutes, 29 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
2/26/201657 minutes, 29 seconds
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The Future of the Legal Profession

Continuing our discussion on the Richard and Daniel Susskind book, The Future of the Professions, Ron and Ed will be interviewing three Australian lawyers, two in practice, and one consultant to the profession. David Wells, Managing Principal of Moores in Melbourne, and Matthew Burgess of View Legal in Brisbane. John Chisholm is a consultant to the legal profession, and a Senior Fellow at VeraSage Institute. What should firms be doing in response to the future changes posited in the book? How should they be thinking about these changes in terms of recruitment, customer service, strategy, positioning, technology, and pricing? This promises to be a lively discussion with three of the most innovative lawyers we know.
2/19/201658 minutes, 49 seconds
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The Future of the Legal Profession

Continuing our discussion on the Richard and Daniel Susskind book, The Future of the Professions, Ron and Ed will be interviewing three Australian lawyers, two in practice, and one consultant to the profession. David Wells, Managing Principal of Moores in Melbourne, and Matthew Burgess of View Legal in Brisbane. John Chisholm is a consultant to the legal profession, and a Senior Fellow at VeraSage Institute. What should firms be doing in response to the future changes posited in the book? How should they be thinking about these changes in terms of recruitment, customer service, strategy, positioning, technology, and pricing? This promises to be a lively discussion with three of the most innovative lawyers we know.
2/19/201658 minutes, 49 seconds
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Project Manager, Proper project initiation

The stability of any project is found in the initiation of that project. Like the foundation of a building it is often barely seen, but without it even the most well-built structure above it would be weak. Initiation launches a project by the establishment of authority and responsibility for the project. Unfortunately, in many organizations initiation is done on an informal basis if at all. This then leads to poor project results. In this episode, we will explore the possibility that making project initiation more formal might have a dramatic impact on the positive results of most projects.
2/12/201657 minutes, 28 seconds
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Project Manager, Proper project initiation

The stability of any project is found in the initiation of that project. Like the foundation of a building it is often barely seen, but without it even the most well-built structure above it would be weak. Initiation launches a project by the establishment of authority and responsibility for the project. Unfortunately, in many organizations initiation is done on an informal basis if at all. This then leads to poor project results. In this episode, we will explore the possibility that making project initiation more formal might have a dramatic impact on the positive results of most projects.
2/12/201657 minutes, 28 seconds
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Why Is Movie Theater Popcorn So Expensive? Economic Puzzles and Paradoxes

Why do tall people make more money? Why do dry cleaners charge less for men’s shirts than for women’s? Do companies really plan for obsolescence? Why is the population of the USA getting fat? Why do men spend less on health care than women? Join Ed and Ron for a fascinating look at these and other everyday economic questions in this new series: Economic Puzzles and Paradoxes. We will strive to follow the wisdom of the great economist Frederic Bastiat: “There is only one difference between a bad economist and a good one: the bad economist confines himself to the visible effect; the good economist takes into account both the effect that can be seen and those effects that must be foreseen.”
2/5/201657 minutes, 44 seconds
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Why Is Movie Theater Popcorn So Expensive? Economic Puzzles and Paradoxes

Why do tall people make more money? Why do dry cleaners charge less for men’s shirts than for women’s? Do companies really plan for obsolescence? Why is the population of the USA getting fat? Why do men spend less on health care than women? Join Ed and Ron for a fascinating look at these and other everyday economic questions in this new series: Economic Puzzles and Paradoxes. We will strive to follow the wisdom of the great economist Frederic Bastiat: “There is only one difference between a bad economist and a good one: the bad economist confines himself to the visible effect; the good economist takes into account both the effect that can be seen and those effects that must be foreseen.”
2/5/201657 minutes, 44 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
1/29/201657 minutes, 20 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
1/29/201657 minutes, 20 seconds
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Lessons from the Trading Game

Join Ed and Ron as they explain the Trading Game, where participants learn the subjective nature of value, how increasing the availability of goods and services your company offers leads to prosperity, happiness, and a higher standard of living for all; and why the trade deficit doesn't matter. The real wealth of nations is in the availability of goods and services, and by trading with the world there's more abundance to choose from. You'll come away with a deeper understanding of how business is a serious moral enterprise, not the simplistic idea it is based on greed, and that cooperation is far more prevalent than competition.
1/22/201654 minutes, 49 seconds
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Lessons from the Trading Game

Join Ed and Ron as they explain the Trading Game, where participants learn the subjective nature of value, how increasing the availability of goods and services your company offers leads to prosperity, happiness, and a higher standard of living for all; and why the trade deficit doesn't matter. The real wealth of nations is in the availability of goods and services, and by trading with the world there's more abundance to choose from. You'll come away with a deeper understanding of how business is a serious moral enterprise, not the simplistic idea it is based on greed, and that cooperation is far more prevalent than competition.
1/22/201654 minutes, 49 seconds
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Interview with Mark Koziel, VP, AICPA

We will interview Mark Koziel, Vice President – Firm Services and Global Alliances at the American Institute of Certified Public Accountants. He oversees the development, ongoing improvement and delivery of services to members in PCPS/Firm Practice Management as well as International relations with various CPA related groups. Mark will give us his take on the future of the accounting profession, as well as the Richard and Daniel Susskind book, The Future of the Professions (see our show from January 8, 2016, interview with Daniel Susskind).
1/15/201657 minutes, 43 seconds
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Interview with Mark Koziel, VP, AICPA

We will interview Mark Koziel, Vice President – Firm Services and Global Alliances at the American Institute of Certified Public Accountants. He oversees the development, ongoing improvement and delivery of services to members in PCPS/Firm Practice Management as well as International relations with various CPA related groups. Mark will give us his take on the future of the accounting profession, as well as the Richard and Daniel Susskind book, The Future of the Professions (see our show from January 8, 2016, interview with Daniel Susskind).
1/15/201657 minutes, 43 seconds
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Interview with Daniel Susskind: The Future of the Professions

Are the professions going to be dismantled in the next two decades? In “The Future of the Professions” Richard and Daniel Susskind argue that they will. This was the best book Ron read in 2015, as we discussed on our December 4th show. On this episode, we are honored to interview Daniel Susskind, one of the authors. If you are a professional of any kind, you will not want to miss this thought-provoking, evocative, and challenging discussion on the future of the professions.
1/8/201656 minutes, 13 seconds
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Interview with Daniel Susskind: The Future of the Professions

Are the professions going to be dismantled in the next two decades? In “The Future of the Professions” Richard and Daniel Susskind argue that they will. This was the best book Ron read in 2015, as we discussed on our December 4th show. On this episode, we are honored to interview Daniel Susskind, one of the authors. If you are a professional of any kind, you will not want to miss this thought-provoking, evocative, and challenging discussion on the future of the professions.
1/8/201656 minutes, 13 seconds
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Business Lessons from A Christmas Carol

Are there any business lessons embedded Charles Dicken’s famous Christmas classic? Tune in to our show on Friday, December 18 as Ed and Ron explore the economics of Ebenezer Scrooge.
12/18/201558 minutes, 1 second
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Business Lessons from A Christmas Carol

Are there any business lessons embedded Charles Dicken’s famous Christmas classic? Tune in to our show on Friday, December 18 as Ed and Ron explore the economics of Ebenezer Scrooge.
12/18/201558 minutes, 1 second
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
12/11/201557 minutes, 42 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
12/11/201557 minutes, 42 seconds
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The Soul of Enterprise: Business in the Knowledge Economy Friday, December 4, 2015

Best Business Books of 2015
12/4/201557 minutes, 18 seconds
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The Soul of Enterprise: Business in the Knowledge Economy Friday, December 4, 2015

Best Business Books of 2015
12/4/201557 minutes, 18 seconds
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Live from the VeraSage Symposium Boston

As you may know Ron Baker is a founder of the VeraSage Institute, a think tank for professional firms; and that Ed Kless is a senior fellow. The Institute holds a biennial conference during which the fellows and some friends are invited to gather share their knowledge in a symposium atmosphere. The latest of these events took place in Boston in October 2015. This episode is a recording of a session during which Ron and Ed as well as VeraSage Fellows, Kirk Bowman and John Chisholm, had a conversation about the future of the professional firm. In addition, they took questions from other Fellows and Friends. We hope you enjoy this peak into the gathering.
11/20/201553 minutes, 47 seconds
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Live from the VeraSage Symposium Boston

As you may know Ron Baker is a founder of the VeraSage Institute, a think tank for professional firms; and that Ed Kless is a senior fellow. The Institute holds a biennial conference during which the fellows and some friends are invited to gather share their knowledge in a symposium atmosphere. The latest of these events took place in Boston in October 2015. This episode is a recording of a session during which Ron and Ed as well as VeraSage Fellows, Kirk Bowman and John Chisholm, had a conversation about the future of the professional firm. In addition, they took questions from other Fellows and Friends. We hope you enjoy this peak into the gathering.
11/20/201553 minutes, 47 seconds
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Shut up and Eat Your French Fries

Comedian Louis CK has a great routine which ends with him saying to his daughter Just shut up and eat your french fries. While this bit is hysterically funny, it is sadly repeated by some business leaders to people within their organizations. In his book, A More Beautiful Question, Warren Berger writes, Great products, companies, even industries, often begin with a question, yet few companies actually encourage questioning in any substantive way. There are no departments or training programs focused on questioning; no policies, guidelines, best practices. On the contrary, many companies — whether consciously or not — have established cultures that tend to discourage inquiry in the form of someone’s asking, for example, Why are we doing this particular thing in this particular way? In this episode Ed and Ron tackle the idea of asking more effective questions and will introduce you to the idea of the Mother of All Questions.
11/13/201555 minutes, 15 seconds
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Shut up and Eat Your French Fries

Comedian Louis CK has a great routine which ends with him saying to his daughter Just shut up and eat your french fries. While this bit is hysterically funny, it is sadly repeated by some business leaders to people within their organizations. In his book, A More Beautiful Question, Warren Berger writes, Great products, companies, even industries, often begin with a question, yet few companies actually encourage questioning in any substantive way. There are no departments or training programs focused on questioning; no policies, guidelines, best practices. On the contrary, many companies — whether consciously or not — have established cultures that tend to discourage inquiry in the form of someone’s asking, for example, Why are we doing this particular thing in this particular way? In this episode Ed and Ron tackle the idea of asking more effective questions and will introduce you to the idea of the Mother of All Questions.
11/13/201555 minutes, 15 seconds
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Proper Project Management

Project management is critical for any business, since it allocates resources into the future. Many businesses, especially professional firms, are beginning to recognize one of the gaps in their competencies, in addition to pricing, is project management. In this episode, project management expert Ed Kless will define what a project is, the difference between goals and objectives, The Triangle of Truth, what is Quality and who defines it, the elements of a scope document, and the elements of a Change Request.
11/6/201555 minutes, 24 seconds
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Proper Project Management

Project management is critical for any business, since it allocates resources into the future. Many businesses, especially professional firms, are beginning to recognize one of the gaps in their competencies, in addition to pricing, is project management. In this episode, project management expert Ed Kless will define what a project is, the difference between goals and objectives, The Triangle of Truth, what is Quality and who defines it, the elements of a scope document, and the elements of a Change Request.
11/6/201555 minutes, 24 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
10/30/201557 minutes, 21 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
10/30/201557 minutes, 21 seconds
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The Death of Cost Accounting

By its very nature, cost accounting is a historical function, but what is important for pricing are planned costs, not past costs. As Henry Ford pointed out, no one knows what a cost should be. Yet, cost accounting has held hegemony for far too long over the pricing strategies of businesses everywhere, embedding the conventional wisdom that costs determine price. Cost accounting does not deserve to be the apotheosis of pricing, let alone running a business. No doubt, it has its role in any organization, but that role is very specific and historical, not one that should have a major influence in production and pricing decisions.
10/23/201557 minutes, 23 seconds
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The Death of Cost Accounting

By its very nature, cost accounting is a historical function, but what is important for pricing are planned costs, not past costs. As Henry Ford pointed out, no one knows what a cost should be. Yet, cost accounting has held hegemony for far too long over the pricing strategies of businesses everywhere, embedding the conventional wisdom that costs determine price. Cost accounting does not deserve to be the apotheosis of pricing, let alone running a business. No doubt, it has its role in any organization, but that role is very specific and historical, not one that should have a major influence in production and pricing decisions.
10/23/201557 minutes, 23 seconds
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How to be a Price Searcher, not a Price Taker

Many business owners lament they sell a commodity, or the “market” sets their price. Yet empirical evidence proves otherwise. Most customers have a range of acceptable prices they’re willing to pay. How do you search that range? What’s the most effective pricing strategy to capture the value from the high-end, and the low-end, of that range? Ed and Ron will discuss two specific strategies on this show: Peter van Westendorp’s Price Sensitivity Meter, and the Barron Joseph von Neinbach Model.
10/16/201557 minutes, 36 seconds
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How to be a Price Searcher, not a Price Taker

Many business owners lament they sell a commodity, or the “market” sets their price. Yet empirical evidence proves otherwise. Most customers have a range of acceptable prices they’re willing to pay. How do you search that range? What’s the most effective pricing strategy to capture the value from the high-end, and the low-end, of that range? Ed and Ron will discuss two specific strategies on this show: Peter van Westendorp’s Price Sensitivity Meter, and the Barron Joseph von Neinbach Model.
10/16/201557 minutes, 36 seconds
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Famous Last Words

Clarence Darrow once said, I have never killed anybody, but I have read many obituaries with delight! With that schadenfreude in mind, join us for a look at some of the funniest, poignant, and insightful last words spoken by famous, and infamous, people throughout history.
10/9/201556 minutes, 59 seconds
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Famous Last Words

Clarence Darrow once said, I have never killed anybody, but I have read many obituaries with delight! With that schadenfreude in mind, join us for a look at some of the funniest, poignant, and insightful last words spoken by famous, and infamous, people throughout history.
10/9/201556 minutes, 59 seconds
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Entrepreneur Heaven

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the customer at the center of the business organization. Millions of dollars are being spent on consultants to relearn what was once common sense, practiced by the great entrepreneurs from the turn of the century to the mid-1950s. In this episode of our Entrepreneur Heaven Series, we will explore the wisdom of George Eastman, James Cash Penney, The Wright Brothers, and Anita Roddick. Wisdom is timeless, and occasionally turning back the clock is the wisest course of action. Sometimes history is our best teacher.
10/2/201554 minutes, 8 seconds
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Entrepreneur Heaven

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the customer at the center of the business organization. Millions of dollars are being spent on consultants to relearn what was once common sense, practiced by the great entrepreneurs from the turn of the century to the mid-1950s. In this episode of our Entrepreneur Heaven Series, we will explore the wisdom of George Eastman, James Cash Penney, The Wright Brothers, and Anita Roddick. Wisdom is timeless, and occasionally turning back the clock is the wisest course of action. Sometimes history is our best teacher.
10/2/201554 minutes, 8 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
9/25/201557 minutes, 36 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE, or email us at asktsoe@verasage.com.
9/25/201557 minutes, 36 seconds
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Pricing on Purpose: Price Sensitivity

Ron and Ed will discuss ten factors of price sensitivity that all pricers should consider before establishing a price. Price sensitivity is far more predictive than demand elasticity studies, which simply show changes in overall revenue in response to various price changes. Price sensitivity is far more granular, allowing pricers to analyze the particular drivers of value at the customer level. Analyzing price sensitivity is an important exercise for any business that wants to capture more of the value it creates from its offering.
9/18/201555 minutes, 3 seconds
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Pricing on Purpose: Price Sensitivity

Ron and Ed will discuss ten factors of price sensitivity that all pricers should consider before establishing a price. Price sensitivity is far more predictive than demand elasticity studies, which simply show changes in overall revenue in response to various price changes. Price sensitivity is far more granular, allowing pricers to analyze the particular drivers of value at the customer level. Analyzing price sensitivity is an important exercise for any business that wants to capture more of the value it creates from its offering.
9/18/201555 minutes, 3 seconds
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Interview with George Gilder

We are honored to have the opportunity to interview George Gilder, writer, economist, technology advocate, and co-founder of the Discovery Institute. Mr. Gilder released a monograph entitled: The 21st Century Case for Gold: A New Information Theory of Money. His 1981 international bestseller, Wealth and Poverty, advanced a practical and moral case for supply-side economics and capitalism during the early months of the Reagan Administration and made him President Reagan's most quoted living author. In 2013 he published Knowledge and Power: The Information Theory of Capitalism and How It is Revolutionizing Our World, which reformulated economics in terms of the information theory of Alan Turing and Claude Shannon. “George Gilder is the most profound thinker I have ever encountered, and his insights of how an economy creates wealth permeate The Soul of Enterprise. Every century needs an Adam Smith, and Gilder is ours for the twentieth and twenty-first.”
9/11/201556 minutes, 4 seconds
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Interview with George Gilder

We are honored to have the opportunity to interview George Gilder, writer, economist, technology advocate, and co-founder of the Discovery Institute. Mr. Gilder released a monograph entitled: The 21st Century Case for Gold: A New Information Theory of Money. His 1981 international bestseller, Wealth and Poverty, advanced a practical and moral case for supply-side economics and capitalism during the early months of the Reagan Administration and made him President Reagan's most quoted living author. In 2013 he published Knowledge and Power: The Information Theory of Capitalism and How It is Revolutionizing Our World, which reformulated economics in terms of the information theory of Alan Turing and Claude Shannon. “George Gilder is the most profound thinker I have ever encountered, and his insights of how an economy creates wealth permeate The Soul of Enterprise. Every century needs an Adam Smith, and Gilder is ours for the twentieth and twenty-first.”
9/11/201556 minutes, 4 seconds
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Best Business Books

Thousands of business books are published each year. Some are worthless, others have merit, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books ever written, selecting their favorite all-time business books. If you want to share your favorite business books, call the show at: 866-472-5790, or tweet us at #ASKTSOE.
9/4/201557 minutes, 31 seconds
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Best Business Books

Thousands of business books are published each year. Some are worthless, others have merit, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books ever written, selecting their favorite all-time business books. If you want to share your favorite business books, call the show at: 866-472-5790, or tweet us at #ASKTSOE.
9/4/201557 minutes, 31 seconds
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Free-Rider Friday

Welcome to Free-Rider Friday. Most of our shows are topic driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE.
8/28/201556 minutes, 43 seconds
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Free-Rider Friday

Welcome to Free-Rider Friday. Most of our shows are topic driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven, whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE.
8/28/201556 minutes, 43 seconds
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The Experts Speak

Innovation and creativity always take us by surprise. Experts rarely understand this, which is why so many have made false predictions throughout history. Join Ed and Ron as they take a humorous and fascinating journey through some of the most mistaken predictions ever made, all by the experts.
8/21/201556 minutes, 49 seconds
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The Experts Speak

Innovation and creativity always take us by surprise. Experts rarely understand this, which is why so many have made false predictions throughout history. Join Ed and Ron as they take a humorous and fascinating journey through some of the most mistaken predictions ever made, all by the experts.
8/21/201556 minutes, 49 seconds
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Interview with Jennifer Warawa

Ron and Ed interview Jennifer Warawa, Vice President and General Manager for Sage Accountant Solutions. Jennifer's passion is to partner with consultants, accountants and bookkeepers to provide solutions that make a difference in their business or firm, and support them in delivering an extraordinary experience to their clients. Prior to working with Sage, Jennifer owned her own firm for 12 years providing accounting, bookkeeping, and consulting services, software training, as well as business/ financial planning and marketing. In addition to being a regular speaker at accounting conferences, Jennifer was also listed as one of the “10 Tweeters Worth Following” by Accounting Today and is an avid blogger, which includes being a featured writer on the Virgin Entrepreneur website. Jennifer made the Accounting Today Top 100 Most Influential People in Accounting and CPA Practice Advisor’s Top 40 Under 40 lists consecutively for the last four years.
8/14/201558 minutes
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Interview with Jennifer Warawa

Ron and Ed interview Jennifer Warawa, Vice President and General Manager for Sage Accountant Solutions. Jennifer's passion is to partner with consultants, accountants and bookkeepers to provide solutions that make a difference in their business or firm, and support them in delivering an extraordinary experience to their clients. Prior to working with Sage, Jennifer owned her own firm for 12 years providing accounting, bookkeeping, and consulting services, software training, as well as business/ financial planning and marketing. In addition to being a regular speaker at accounting conferences, Jennifer was also listed as one of the “10 Tweeters Worth Following” by Accounting Today and is an avid blogger, which includes being a featured writer on the Virgin Entrepreneur website. Jennifer made the Accounting Today Top 100 Most Influential People in Accounting and CPA Practice Advisor’s Top 40 Under 40 lists consecutively for the last four years.
8/14/201558 minutes
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Entrepreneur Heaven

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the customer at the center of the business organization. Millions of dollars are being spent on consultants to relearn what was once common sense, practiced by the great entrepreneurs from the turn of the century to the mid-1950s. This episode of our Entrepreneur Heaven Series, we will explore the wisdom of P.T. Barnum, Andrew Carnegie, Conrad Hilton, and Sam Walton. Wisdom is timeless, and occasionally turning back the clock is the wisest course of action. Sometimes history is our best teacher.
8/7/201558 minutes, 8 seconds
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Entrepreneur Heaven

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the customer at the center of the business organization. Millions of dollars are being spent on consultants to relearn what was once common sense, practiced by the great entrepreneurs from the turn of the century to the mid-1950s. This episode of our Entrepreneur Heaven Series, we will explore the wisdom of P.T. Barnum, Andrew Carnegie, Conrad Hilton, and Sam Walton. Wisdom is timeless, and occasionally turning back the clock is the wisest course of action. Sometimes history is our best teacher.
8/7/201558 minutes, 8 seconds
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VeraSage Laws

Over the years, many fellows at VeraSage Institute have coined various laws, such as Baker's Law: Bad customers drive out good customers. In this show, Ed and Ron will explore this law and some other infamous VeraSage Laws.
7/24/201557 minutes, 7 seconds
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VeraSage Laws

Over the years, many fellows at VeraSage Institute have coined various laws, such as Baker's Law: Bad customers drive out good customers. In this show, Ed and Ron will explore this law and some other infamous VeraSage Laws.
7/24/201557 minutes, 7 seconds
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Interview with Greg Tirico

Ron and Ed interview Greg Tirico who is responsible for Advocacy Solutions and Services at Sprout Social. He has spent the majority of his career leading digital marketing initiatives in Fortune 500 organizations. Today we will speak to him about Mary Meeker's annual Internet Trends report. Greg's insight when added to Mary's will guide your social strategy for the next 12 months. Personal note on Greg: When not espousing the benefits of employee advocacy, he can be found searching for the perfect Pinot Noir.
7/17/201556 minutes
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Interview with Greg Tirico

Ron and Ed interview Greg Tirico who is responsible for Advocacy Solutions and Services at Sprout Social. He has spent the majority of his career leading digital marketing initiatives in Fortune 500 organizations. Today we will speak to him about Mary Meeker's annual Internet Trends report. Greg's insight when added to Mary's will guide your social strategy for the next 12 months. Personal note on Greg: When not espousing the benefits of employee advocacy, he can be found searching for the perfect Pinot Noir.
7/17/201556 minutes
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Best Business Books

Thousands of business books are published each year. Some are worthless, others have merit, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books ever written, selecting their favorite all-time business books. If you want to share your favorite business books, call the show at: 866-472-5790, or tweet us at #ASKTSOE.
7/10/201558 minutes, 36 seconds
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Best Business Books

Thousands of business books are published each year. Some are worthless, others have merit, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books ever written, selecting their favorite all-time business books. If you want to share your favorite business books, call the show at: 866-472-5790, or tweet us at #ASKTSOE.
7/10/201558 minutes, 36 seconds
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Free-Rider Friday

Welcome to “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven: whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. You can also participate on Twitter @ASKTSOE. Follow the show on Facebook: facebook.com/asktsoe, and www.thesoulofenterprise.com
6/26/201557 minutes, 28 seconds
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Free-Rider Friday

Welcome to “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven: whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. You can also participate on Twitter @ASKTSOE. Follow the show on Facebook: facebook.com/asktsoe, and www.thesoulofenterprise.com
6/26/201557 minutes, 28 seconds
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Interview: Former Disney Executive Lee Cockerell

Ed and I are big Disney fans, so we are thrilled to be able to interview Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort. One of Lee's major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project.
6/19/201557 minutes, 24 seconds
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Interview: Former Disney Executive Lee Cockerell

Ed and I are big Disney fans, so we are thrilled to be able to interview Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort. One of Lee's major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project.
6/19/201557 minutes, 24 seconds
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Interview with Kevin Mitchell

We are thrilled to have as or guest, Kevin Mitchell, president of the Professional Pricing Society. Kevin is also the Publisher of The Pricing Advisor monthly newsletter and the quarterly Journal of Professional Pricing. Kevin is a frequent speaker at pricing conferences and events in North America and Europe where he often discusses trends and demographic changes within the pricing discipline. Before joining PPS in 2007, he worked for 11 years in various Financial Management fields with Colgate-Palmolive and General Electric. He has BA degrees in Economics and English from Duke University and an MBA in Marketing from The William E. Simon Graduate School of Business at the University of Rochester. Kevin lives in Atlanta, Georgia, USA and his hobbies include music, cooking, and sports.
6/12/201556 minutes, 8 seconds
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Interview with Kevin Mitchell

We are thrilled to have as or guest, Kevin Mitchell, president of the Professional Pricing Society. Kevin is also the Publisher of The Pricing Advisor monthly newsletter and the quarterly Journal of Professional Pricing. Kevin is a frequent speaker at pricing conferences and events in North America and Europe where he often discusses trends and demographic changes within the pricing discipline. Before joining PPS in 2007, he worked for 11 years in various Financial Management fields with Colgate-Palmolive and General Electric. He has BA degrees in Economics and English from Duke University and an MBA in Marketing from The William E. Simon Graduate School of Business at the University of Rochester. Kevin lives in Atlanta, Georgia, USA and his hobbies include music, cooking, and sports.
6/12/201556 minutes, 8 seconds
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Entrepreneur Heaven

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the customer at the center of the business organization. Millions of dollars are being spent on consultants to relearn what was once common sense, practiced by the great entrepreneurs from the turn of the century to the mid-1950s. This show, the second in our Entrepreneur Heaven Series, will explore the wisdom of Thomas Watson, Charles Revson, Mary Kay Ash, and Steve Jobs. Wisdom is timeless, and occasionally turning back the clock is the wisest course of action. Sometimes history is our best teacher.
6/5/201558 minutes, 11 seconds
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Entrepreneur Heaven

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the customer at the center of the business organization. Millions of dollars are being spent on consultants to relearn what was once common sense, practiced by the great entrepreneurs from the turn of the century to the mid-1950s. This show, the second in our Entrepreneur Heaven Series, will explore the wisdom of Thomas Watson, Charles Revson, Mary Kay Ash, and Steve Jobs. Wisdom is timeless, and occasionally turning back the clock is the wisest course of action. Sometimes history is our best teacher.
6/5/201558 minutes, 11 seconds
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Free-rider Friday - May 2015

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven; whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. In addition, this week we will have a special guest free rider. You can also participate on Twitter at #ASKTSOE
5/29/201554 minutes, 22 seconds
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Free-rider Friday - May 2015

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven; whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. In addition, this week we will have a special guest free rider. You can also participate on Twitter at #ASKTSOE
5/29/201554 minutes, 22 seconds
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Interview with Brad Smith, Customer Experience

Ed and Ron will interview Brad Smith, Global EVP of Customer Experience at Sage. Brad is the executive vice president of customer experience, responsible for developing all aspects of the Sage customer experience, from product design to the invoice experience and all points in between. He has nearly 20 years of leadership in web consumer, enterprise software, and communication service provider industries. Brad is on the board of the Consortium for Service Innovation and loves talking about customer experience.
5/22/201557 minutes, 48 seconds
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Interview with Brad Smith, Customer Experience

Ed and Ron will interview Brad Smith, Global EVP of Customer Experience at Sage. Brad is the executive vice president of customer experience, responsible for developing all aspects of the Sage customer experience, from product design to the invoice experience and all points in between. He has nearly 20 years of leadership in web consumer, enterprise software, and communication service provider industries. Brad is on the board of the Consortium for Service Innovation and loves talking about customer experience.
5/22/201557 minutes, 48 seconds
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Public Choice Theory

Winston Churchill said, Democracy is the worse form of government...except for all the others. In this episode, Ron and Ed will examine Public Choice Theory, which describes the extension of analysis to the political alternatives to markets. Many commentators talk about market failure, but far fewer ever even mention government failure. Public choice theory sheds light on how government employees face incentives as much as employees in the private markets, and how these incentives can create bad policies, costly regulations, and other negative consequences.
5/15/201559 minutes, 7 seconds
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Public Choice Theory

Winston Churchill said, Democracy is the worse form of government...except for all the others. In this episode, Ron and Ed will examine Public Choice Theory, which describes the extension of analysis to the political alternatives to markets. Many commentators talk about market failure, but far fewer ever even mention government failure. Public choice theory sheds light on how government employees face incentives as much as employees in the private markets, and how these incentives can create bad policies, costly regulations, and other negative consequences.
5/15/201559 minutes, 7 seconds
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Interview with Dan Ariely

Are we rational or irrational? Are we more like Mr. Spock or Homer Simpson? There are compelling arguments on each side of this issue. On this show, Ron and Ed will interview one of the country’s leading behavioral economists: Dan Ariely from Duke University. Dan is the New York Times best-selling author of Predictably Irrational, The Upside of Irrationality, and his latest book, The Honest Truth About Dishonesty. Folks, you won’t want to miss this show!
5/8/201558 minutes
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Interview with Dan Ariely

Are we rational or irrational? Are we more like Mr. Spock or Homer Simpson? There are compelling arguments on each side of this issue. On this show, Ron and Ed will interview one of the country’s leading behavioral economists: Dan Ariely from Duke University. Dan is the New York Times best-selling author of Predictably Irrational, The Upside of Irrationality, and his latest book, The Honest Truth About Dishonesty. Folks, you won’t want to miss this show!
5/8/201558 minutes
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Best Business Books

Thousands of business books are published each year. Some are worthless, others have merit, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books ever written, selecting their favorite all-time business books. If you want to share your favorite business books, call the show at: 866-472-5790, or tweet us at #ASKTSOE.
5/1/201558 minutes, 26 seconds
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Best Business Books

Thousands of business books are published each year. Some are worthless, others have merit, fewer still have lasting value, but a handful possess the ability to transform your business (and possibly, your life). Yet with today’s busy and demanding schedules, do you feel you don’t devote enough time to reading and absorbing new ideas? Then this show is for you. Ed and Ron will explore the best business books ever written, selecting their favorite all-time business books. If you want to share your favorite business books, call the show at: 866-472-5790, or tweet us at #ASKTSOE.
5/1/201558 minutes, 26 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven; whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE.
4/24/201557 minutes, 30 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven; whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE.
4/24/201557 minutes, 30 seconds
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We're All Consultants Now!

Consulting and sales are not different disciplines, but one and the same. They are the art of enabling the best possible decisions for customers. Recognizing this reality is not easy because it requires us to rethink the paradigms and prejudices of the past. We can increase the effectiveness in working with our customers if we adopt some concepts of consulting theory. The assumptions and goals of consulting will be discussed by Ed and Ron.
4/17/201556 minutes, 13 seconds
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We're All Consultants Now!

Consulting and sales are not different disciplines, but one and the same. They are the art of enabling the best possible decisions for customers. Recognizing this reality is not easy because it requires us to rethink the paradigms and prejudices of the past. We can increase the effectiveness in working with our customers if we adopt some concepts of consulting theory. The assumptions and goals of consulting will be discussed by Ed and Ron.
4/17/201556 minutes, 13 seconds
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For Good and Evil: Taxes and Civilization

In celebration of April 15th, Ron and Ed will explore the history of taxation. All good tax systems tend to go bad, and throughout history tax laws have taken away liberty more often than foreign invaders. As Charles Adams explained in his book that will be discussed on the show, For Good and Evil, The prosperity as well as the decline of nations has always had a tax factor... We will explore the priceless legacy the Enlightenment thinkers passed on to posterity that comprise the components of a just tax system, as well as Adam Smith's four marks of a bad tax system, and what a good tax system would look like.
4/10/201557 minutes, 26 seconds
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For Good and Evil: Taxes and Civilization

In celebration of April 15th, Ron and Ed will explore the history of taxation. All good tax systems tend to go bad, and throughout history tax laws have taken away liberty more often than foreign invaders. As Charles Adams explained in his book that will be discussed on the show, For Good and Evil, The prosperity as well as the decline of nations has always had a tax factor... We will explore the priceless legacy the Enlightenment thinkers passed on to posterity that comprise the components of a just tax system, as well as Adam Smith's four marks of a bad tax system, and what a good tax system would look like.
4/10/201557 minutes, 26 seconds
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Entrepreneur Heaven: Edison, Ford, Disney, Marriott

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the customer at the center of the business organization. Millions of dollars are being spent on consultants to relearn what was once common sense, practiced by the great entrepreneurs from the turn of the century to the mid-1950s. This show, the first in our Entrepreneur Heaven Series, will explore the wisdom of Thomas Edison, Henry Ford, J.W. Marriott, and Walt Disney. Wisdom is timeless, and occasionally turning back the clock is the wisest course of action. Sometimes history is our best teacher.
4/3/201558 minutes, 11 seconds
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Entrepreneur Heaven: Edison, Ford, Disney, Marriott

They say you can’t turn back the clock and go back to the good old days. Yet this is precisely what is happening with the total quality service movement, the customer loyalty movement, CRM, and other philosophies that put the customer at the center of the business organization. Millions of dollars are being spent on consultants to relearn what was once common sense, practiced by the great entrepreneurs from the turn of the century to the mid-1950s. This show, the first in our Entrepreneur Heaven Series, will explore the wisdom of Thomas Edison, Henry Ford, J.W. Marriott, and Walt Disney. Wisdom is timeless, and occasionally turning back the clock is the wisest course of action. Sometimes history is our best teacher.
4/3/201558 minutes, 11 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven; whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE. We look forward to having you at our Free-Rider Friday show on March 27th!
3/27/201557 minutes, 59 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven; whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE. We look forward to having you at our Free-Rider Friday show on March 27th!
3/27/201557 minutes, 59 seconds
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Interview with Anthony Clark

Ron and Ed go off on a bit of a tangent on this episode and interview Anthony Clark, author of The Last Campaign: How Presidents Rewrite History, Run for Posterity and Enshrine Their Legacies. As the competition to land the Barack Obama Presidential Library heats up and Chicagoans debate contentious land use issues surrounding it, a new book about the politics of presidential libraries reveals an even more controversial, secret plan to grab thousands of acres from the US Marine Corps Base Camp Pendleton to use for the Richard Nixon Presidential Library. Author and former House senior staffer Anthony Clark reveals the plan for the first time, which had been hidden for more than forty years.
3/20/201555 minutes, 24 seconds
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Interview with Anthony Clark

Ron and Ed go off on a bit of a tangent on this episode and interview Anthony Clark, author of The Last Campaign: How Presidents Rewrite History, Run for Posterity and Enshrine Their Legacies. As the competition to land the Barack Obama Presidential Library heats up and Chicagoans debate contentious land use issues surrounding it, a new book about the politics of presidential libraries reveals an even more controversial, secret plan to grab thousands of acres from the US Marine Corps Base Camp Pendleton to use for the Richard Nixon Presidential Library. Author and former House senior staffer Anthony Clark reveals the plan for the first time, which had been hidden for more than forty years.
3/20/201555 minutes, 24 seconds
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Interview with Pricing Legend Robert G. Cross

Ed and I will have the honor interviewing Robert G. Cross, an absolute legend in the pricing profession. Bob implemented yield management in Delta Airlines, which is fascinating since he’s a lawyer by education. He wrote a seminal pricing book about this experience, Revenue Management: Hard-Core Tactics for Market Domination, and The Wall Street Journal called him “The guru of Revenue Management.” Folks, you don’t want to miss this show, as Bob is a font of pricing wisdom, being among the pioneers who moved pricing into the C-suite of corporations around the world.
3/13/201557 minutes, 46 seconds
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Interview with Pricing Legend Robert G. Cross

Ed and I will have the honor interviewing Robert G. Cross, an absolute legend in the pricing profession. Bob implemented yield management in Delta Airlines, which is fascinating since he’s a lawyer by education. He wrote a seminal pricing book about this experience, Revenue Management: Hard-Core Tactics for Market Domination, and The Wall Street Journal called him “The guru of Revenue Management.” Folks, you don’t want to miss this show, as Bob is a font of pricing wisdom, being among the pioneers who moved pricing into the C-suite of corporations around the world.
3/13/201557 minutes, 46 seconds
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The Experience Economy: Interview with Joseph Pine

One of our all-time favorite business books is The Experience Economy: Work Is Theater and Every Business a Stage, by B. Joseph Pine and James H. Gilmore, which was published in 1999. Dan Morris and Ron Baker developed a CPE course based upon this content, applying it to professional knowledge firms. The book has recently been updated, and we are honored to be able to have B. Joseph Pine on the show to discuss this work, along with his other books: The Laws of Managing and Infinite Possibility. Folks, you don't want to miss this show. Pine's work will cause you to rethink how you create and deliver value to your customers, and what they are really buying.
3/6/201557 minutes, 23 seconds
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The Experience Economy: Interview with Joseph Pine

One of our all-time favorite business books is The Experience Economy: Work Is Theater and Every Business a Stage, by B. Joseph Pine and James H. Gilmore, which was published in 1999. Dan Morris and Ron Baker developed a CPE course based upon this content, applying it to professional knowledge firms. The book has recently been updated, and we are honored to be able to have B. Joseph Pine on the show to discuss this work, along with his other books: The Laws of Managing and Infinite Possibility. Folks, you don't want to miss this show. Pine's work will cause you to rethink how you create and deliver value to your customers, and what they are really buying.
3/6/201557 minutes, 23 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven—whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE. We look forward to having you on our Free-Rider Friday show on February 27!
2/27/201558 minutes, 23 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven—whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE. We look forward to having you on our Free-Rider Friday show on February 27!
2/27/201558 minutes, 23 seconds
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Innovating Your Business Model

Andy Grove, founder of Intel said, Disruptive threats come inherently not from new technology but from new business models.” What is a business model? In this show, Ed and Ron will discuss innovating your business model, a process that is never-ending in sustainable businesses
2/20/201557 minutes, 34 seconds
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Innovating Your Business Model

Andy Grove, founder of Intel said, Disruptive threats come inherently not from new technology but from new business models.” What is a business model? In this show, Ed and Ron will discuss innovating your business model, a process that is never-ending in sustainable businesses
2/20/201557 minutes, 34 seconds
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Who Is in Charge of Value?

Ed and I have had the privilege of posing this question to thousands of leaders around the world: Who’s in charge of value in your organization? We're usually met with a momentary staring ovation, and then someone will inevitably shout out, “Everyone!” Really? Ron lives in California, where he's told everyone “owns” the Golden Gate Bridge. He would like to sell his portion; unfortunately he encounters what economists call the tragedy of the commons. If everyone owns something, no one does. No one has an incentive to protect and maintain the value of the asset in question. Think public toilet. Pricing is far too important to the viability of the company to be left to mediocre pricers. No other area, not cost cutting, efficiency increases, or growth, can have as large an impact on profitability as does pricing. If organizations are serious about pricing commensurate with the value they create, they need to establish pricing as a core competency.
2/13/201557 minutes, 49 seconds
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Who Is in Charge of Value?

Ed and I have had the privilege of posing this question to thousands of leaders around the world: Who’s in charge of value in your organization? We're usually met with a momentary staring ovation, and then someone will inevitably shout out, “Everyone!” Really? Ron lives in California, where he's told everyone “owns” the Golden Gate Bridge. He would like to sell his portion; unfortunately he encounters what economists call the tragedy of the commons. If everyone owns something, no one does. No one has an incentive to protect and maintain the value of the asset in question. Think public toilet. Pricing is far too important to the viability of the company to be left to mediocre pricers. No other area, not cost cutting, efficiency increases, or growth, can have as large an impact on profitability as does pricing. If organizations are serious about pricing commensurate with the value they create, they need to establish pricing as a core competency.
2/13/201557 minutes, 49 seconds
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Crafting the Value Conversation with Dan Morris

All prices are, ultimately, determined by the subjective value perceptions of the customer. This makes having a conversation with the customer to comprehend and communicate your company's value essential. Skipping this conversation is similar to a contractor attempting to build a customer’s dream home without any architectural plans. The better your company comprehends the customer’s value drivers, the more likely you will be able to create maximum value, convince the customer they must pay for that value, and capture that value with an effective pricing strategy custom-tailored to the customer. We will discuss this topic with VeraSage Institute co-founder Dan Morris, a practicing CPA. We'll discuss the five Cs of value,the best opening statement ever spoken for every value conversation, questions you should ask the customer, understanding the customer’s seven purchase risks, and how to mitigate them to add more value and knowing your firm’s materialist and spiritual value drivers.
2/6/201556 minutes, 22 seconds
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Crafting the Value Conversation with Dan Morris

All prices are, ultimately, determined by the subjective value perceptions of the customer. This makes having a conversation with the customer to comprehend and communicate your company's value essential. Skipping this conversation is similar to a contractor attempting to build a customer’s dream home without any architectural plans. The better your company comprehends the customer’s value drivers, the more likely you will be able to create maximum value, convince the customer they must pay for that value, and capture that value with an effective pricing strategy custom-tailored to the customer. We will discuss this topic with VeraSage Institute co-founder Dan Morris, a practicing CPA. We'll discuss the five Cs of value,the best opening statement ever spoken for every value conversation, questions you should ask the customer, understanding the customer’s seven purchase risks, and how to mitigate them to add more value and knowing your firm’s materialist and spiritual value drivers.
2/6/201556 minutes, 22 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven—whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE. We look forward to having you at our Inaugural Free-Rider Friday show on January 30th!
1/30/201557 minutes, 28 seconds
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Free-Rider Friday

The last Friday of every month Ed and Ron will do “Free-Rider Friday.” Most of our shows are “topic” driven, where we dive deep into one subject. Free-Rider Fridays are designed to be “event” driven—whatever issues are in the news that we (or you) find worthy of commentary. In economics, free riding means reaping the benefits from the actions of others and consequently refusing to bear the full costs of those actions. This means Ed and Ron will free ride off of the news, and each other, with no advanced knowledge of the events either will bring up. If you’d like to call-in during the live show, the listener line is: 866-472-5790. You can also participate on Twitter at #ASKTSOE. We look forward to having you at our Inaugural Free-Rider Friday show on January 30th!
1/30/201557 minutes, 28 seconds
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There's No Such Thing as a Commodity

G.K. Chesterton once wrote, “Competition is a furious plagiarism.” Yet the fact of the matter is there is no such thing as a commodity. Anything can be differentiated, which is precisely the marketer’s job. Believing that your company—and the products and services it offers—is a commodity is a self-fulfilling prophecy. If you think you are a commodity, so will your customers. How could they believe otherwise? This notion of selling a commodity is one of the most pernicious beliefs, which leads to price wars, incessant copying of competitor’s offerings, and lack of innovation, creativity, and dynamism, not to mention suboptimal pricing strategies. The potential for competitive differentiation is only limited by your company’s imagination. Many business leaders lament that since their industries are mature, commoditization is inevitable, despite all the empirical evidence surrounding them that this is simply not so. Ed and I will attempt to dispel the myth of commoditization.
1/23/201557 minutes, 53 seconds
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There's No Such Thing as a Commodity

G.K. Chesterton once wrote, “Competition is a furious plagiarism.” Yet the fact of the matter is there is no such thing as a commodity. Anything can be differentiated, which is precisely the marketer’s job. Believing that your company—and the products and services it offers—is a commodity is a self-fulfilling prophecy. If you think you are a commodity, so will your customers. How could they believe otherwise? This notion of selling a commodity is one of the most pernicious beliefs, which leads to price wars, incessant copying of competitor’s offerings, and lack of innovation, creativity, and dynamism, not to mention suboptimal pricing strategies. The potential for competitive differentiation is only limited by your company’s imagination. Many business leaders lament that since their industries are mature, commoditization is inevitable, despite all the empirical evidence surrounding them that this is simply not so. Ed and I will attempt to dispel the myth of commoditization.
1/23/201557 minutes, 53 seconds
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Interview with Dr. Jules Goddard, PhD

Ed and Ron will interview Dr. Jules Goddard, author of one of the best business books we read in 2014: Uncommon Sense and Common Nonsense. Dr. Goddard has many profound insights into corporate strategy, value creation, efficiency vs. effectiveness, and much else. This promises to be an insightful and educational conversation.
1/16/201555 minutes, 49 seconds
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Interview with Dr. Jules Goddard, PhD

Ed and Ron will interview Dr. Jules Goddard, author of one of the best business books we read in 2014: Uncommon Sense and Common Nonsense. Dr. Goddard has many profound insights into corporate strategy, value creation, efficiency vs. effectiveness, and much else. This promises to be an insightful and educational conversation.
1/16/201555 minutes, 49 seconds
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Interview with Adam Davidson

Ron and Ed interview Adam Davidson, a journalist focusing on business and economics issues for National Public Radio. He is currently one of the co-hosts of the Planet Money podcast. Previously he has covered globalization issues, the Asian tsunami, and the war in Iraq, for which he won the Daniel Schorr Journalism Prize. His work has won several major awards including the Peabody, DuPont-Columbia, and the George Polk Award. brbr Adam came to our attention when he mentioned the VeraSage Institute in his New York Times Article - Welcome to the Failure Age.
1/9/201557 minutes, 42 seconds
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Interview with Adam Davidson

Ron and Ed interview Adam Davidson, a journalist focusing on business and economics issues for National Public Radio. He is currently one of the co-hosts of the Planet Money podcast. Previously he has covered globalization issues, the Asian tsunami, and the war in Iraq, for which he won the Daniel Schorr Journalism Prize. His work has won several major awards including the Peabody, DuPont-Columbia, and the George Polk Award. brbr Adam came to our attention when he mentioned the VeraSage Institute in his New York Times Article - Welcome to the Failure Age.
1/9/201557 minutes, 42 seconds
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Interview with Dr. Thomas Sowell

Ron and Ed will interview Dr. Thomas Sowell, world renowned economist, social theorist, political philosopher, and author. His appearance on TSOE coincides with the release of a new edition of his international best seller on economics, Basic Economics – 5th Edition (Basic Books, December 2014). In this soon-to-be released volume, Sowell revises and updates his popular book on common sense economics, bringing the world into clearer focus through an understanding of the fundamental economic principles that influence our lives. Dr. Sowell is currently Senior Fellow at the Hoover Institution, Stanford University. Sowell was born in North Carolina, but grew up in Harlem, New York. Since 1980, he has worked at the Hoover Institution at Stanford University. He writes from a conservative and classical liberal perspective, advocating free market economics and has written more than thirty books. He is a National Humanities Medal winner.
12/19/201456 minutes, 56 seconds
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Interview with Dr. Thomas Sowell

Ron and Ed will interview Dr. Thomas Sowell, world renowned economist, social theorist, political philosopher, and author. His appearance on TSOE coincides with the release of a new edition of his international best seller on economics, Basic Economics – 5th Edition (Basic Books, December 2014). In this soon-to-be released volume, Sowell revises and updates his popular book on common sense economics, bringing the world into clearer focus through an understanding of the fundamental economic principles that influence our lives. Dr. Sowell is currently Senior Fellow at the Hoover Institution, Stanford University. Sowell was born in North Carolina, but grew up in Harlem, New York. Since 1980, he has worked at the Hoover Institution at Stanford University. He writes from a conservative and classical liberal perspective, advocating free market economics and has written more than thirty books. He is a National Humanities Medal winner.
12/19/201456 minutes, 56 seconds
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Interview with Jody Thompson

On Friday's episode, Ron and Ed will interview Jody Thompson, the Co-Founder of CultureRx® and Co-Creator of the Results-Only Work Environment™ (ROWE™), along with Cali Ressler. CultureRx® is the sole global authority on ROWE™ and the sole executor of organizational and individual certification. Thompson provides domestic and international keynote presentations on the 21st century workplace and has been featured on the covers of BusinessWeek, Workforce Management Magazine, HR Magazine, and HR Executive Magazine, as well as in the New York Times, TIME Magazine, USA Today, and on Good Morning America, CNBC, MSNBC and CNN. She has co-authored two best-sellling books on revolutionizing the workplace and the practice of management, Why Work Sucks and How to Fix It and Why Managing Sucks and How to Fix It.
12/12/201457 minutes, 13 seconds
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Interview with Jody Thompson

On Friday's episode, Ron and Ed will interview Jody Thompson, the Co-Founder of CultureRx® and Co-Creator of the Results-Only Work Environment™ (ROWE™), along with Cali Ressler. CultureRx® is the sole global authority on ROWE™ and the sole executor of organizational and individual certification. Thompson provides domestic and international keynote presentations on the 21st century workplace and has been featured on the covers of BusinessWeek, Workforce Management Magazine, HR Magazine, and HR Executive Magazine, as well as in the New York Times, TIME Magazine, USA Today, and on Good Morning America, CNBC, MSNBC and CNN. She has co-authored two best-sellling books on revolutionizing the workplace and the practice of management, Why Work Sucks and How to Fix It and Why Managing Sucks and How to Fix It.
12/12/201457 minutes, 13 seconds
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Interview with Tim Williams

On Friday's show Ron and Ed will interview Tim Williams, a noted author, international speaker, and presenter for major advertising associations, agency networks, universities, and business conferences worldwide. brbr He is author of the book, “Take a Stand for Your Brand: Building a Great Agency Brand from the Inside Out” ranked by Amazon as one of the top ten books on brand building. His booklet “Defining the Agency Brand,” published by the American Association of Advertising Agencies is regarded as the standard in agency brand development. Tim’s newest book is “Positioning for Professionals: How Professional Knowledge Firms Can Differentiate Their Way to Success.”
12/5/201456 minutes, 38 seconds
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Interview with Tim Williams

On Friday's show Ron and Ed will interview Tim Williams, a noted author, international speaker, and presenter for major advertising associations, agency networks, universities, and business conferences worldwide. brbr He is author of the book, “Take a Stand for Your Brand: Building a Great Agency Brand from the Inside Out” ranked by Amazon as one of the top ten books on brand building. His booklet “Defining the Agency Brand,” published by the American Association of Advertising Agencies is regarded as the standard in agency brand development. Tim’s newest book is “Positioning for Professionals: How Professional Knowledge Firms Can Differentiate Their Way to Success.”
12/5/201456 minutes, 38 seconds
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Scroogenomics: Why You Shouldn't Buy Presents for the Holidays

On Black Friday, the biggest Holiday shopping day of the year, Ed and I thought it would be fun to review the book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays, by Joel Waldfogel, published in 2009. Waldfogel estimates that giving gifts nobody wants is a deadweight loss to the economy to the tune of approximately $12 Billion, mostly on credit cards. Money we don’t have to buy things people don’t want. As he writes, when you say to your mother-in-law, “A cribbage board. You shouldn’t have.” Indeed, she shouldn’t have, according to the author. As you prepare to go out and contribute to the expected $77.5B in the Holiday shopping spree, have a listen to a cautionary tale about the pitfalls of giving gifts.
11/28/201456 minutes, 44 seconds
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Scroogenomics: Why You Shouldn't Buy Presents for the Holidays

On Black Friday, the biggest Holiday shopping day of the year, Ed and I thought it would be fun to review the book, Scroogenomics: Why You Shouldn’t Buy Presents for the Holidays, by Joel Waldfogel, published in 2009. Waldfogel estimates that giving gifts nobody wants is a deadweight loss to the economy to the tune of approximately $12 Billion, mostly on credit cards. Money we don’t have to buy things people don’t want. As he writes, when you say to your mother-in-law, “A cribbage board. You shouldn’t have.” Indeed, she shouldn’t have, according to the author. As you prepare to go out and contribute to the expected $77.5B in the Holiday shopping spree, have a listen to a cautionary tale about the pitfalls of giving gifts.
11/28/201456 minutes, 44 seconds
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Playing with Fire: Price Discrimination in Practice

Charging different prices to different customers is the definition of price discrimination, a term coined in 1920 by Arthur Cecil Pigou in The Economics of Welfare. Price discrimination occurs when a good or service is sold at different prices that do not reflect differences in production costs. Companies engage in this practice in order to extract the consumer surplus from various customers. It is worth noting that price discrimination does not imply discriminating against people based on race, gender, religion, ethnicity, and so forth, but only on their willingness and ability to pay, which is based on the value they are receiving. Ed and Ron will explore the four requirements for a business to be able to price discriminate, the three degrees of price discrimination, examples of this practice, and the ethics of charging different prices to different customers.
11/21/201456 minutes, 23 seconds
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Playing with Fire: Price Discrimination in Practice

Charging different prices to different customers is the definition of price discrimination, a term coined in 1920 by Arthur Cecil Pigou in The Economics of Welfare. Price discrimination occurs when a good or service is sold at different prices that do not reflect differences in production costs. Companies engage in this practice in order to extract the consumer surplus from various customers. It is worth noting that price discrimination does not imply discriminating against people based on race, gender, religion, ethnicity, and so forth, but only on their willingness and ability to pay, which is based on the value they are receiving. Ed and Ron will explore the four requirements for a business to be able to price discriminate, the three degrees of price discrimination, examples of this practice, and the ethics of charging different prices to different customers.
11/21/201456 minutes, 23 seconds
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Interview with Rabbi Daniel Lapin

Rabbi Lapin is one of America’s most eloquent speakers and his ability to extract life principles from the Bible and transmit them in an entertaining manner has brought countless numbers of Jews and Christians closer to their respective faiths. In 2007 Newsweek magazine included him in its list of America’s fifty most influential rabbis.
11/14/201457 minutes, 25 seconds
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Interview with Rabbi Daniel Lapin

Rabbi Lapin is one of America’s most eloquent speakers and his ability to extract life principles from the Bible and transmit them in an entertaining manner has brought countless numbers of Jews and Christians closer to their respective faiths. In 2007 Newsweek magazine included him in its list of America’s fifty most influential rabbis.
11/14/201457 minutes, 25 seconds
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How vs. What Matters

Ed and I discussed Peter Block’s seminal book, The Answer to How is Yes: Acting on What Matters. In my first discussion in May 2004 with Ed, he informed me he read two books in the prior year that changed his life: my first book, and Peter Block’s The Answer to how is Yes. It is an absolutely profound work. I told Ed it’s the book I’ve always wanted to write. The book explains the six most common “how” questions people ask when confronted with change; what questions Block says should be asked instead; and then how Ed’s tweaked two of Block’s questions based on his experience with implementing change programs in many organizations.
11/7/201457 minutes, 1 second
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How vs. What Matters

Ed and I discussed Peter Block’s seminal book, The Answer to How is Yes: Acting on What Matters. In my first discussion in May 2004 with Ed, he informed me he read two books in the prior year that changed his life: my first book, and Peter Block’s The Answer to how is Yes. It is an absolutely profound work. I told Ed it’s the book I’ve always wanted to write. The book explains the six most common “how” questions people ask when confronted with change; what questions Block says should be asked instead; and then how Ed’s tweaked two of Block’s questions based on his experience with implementing change programs in many organizations.
11/7/201457 minutes, 1 second
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Interview with Pricing Expert and Mentor: Dr. Reed K. Holden

We are honored to have the opportunity to interview Dr. Reed K. Holden, Founder of Holden Advisors, and a world-renowned expert in pricing. Reed had a major impact on Ron since he first read him back in October 1998. His book, co-authored with Thomas T. Nagle, The Strategy and Tactics of Pricing (STP) is a seminal work, adorning the bookshelves of anyone who takes pricing seriously. Ed and I have also had the pleasure of meeting and corresponding with Reed innumerable times, exchanging ideas, discussing various business topics, books, authors, and yes, even disagreeing with him, but never being disagreeable. He has become our distant mentor, adding immeasurably to our intellectual capital, for which we will never be able to repay him—except with endearing gratitude. You don't want to miss this interview!
10/31/201457 minutes, 59 seconds
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Interview with Pricing Expert and Mentor: Dr. Reed K. Holden

We are honored to have the opportunity to interview Dr. Reed K. Holden, Founder of Holden Advisors, and a world-renowned expert in pricing. Reed had a major impact on Ron since he first read him back in October 1998. His book, co-authored with Thomas T. Nagle, The Strategy and Tactics of Pricing (STP) is a seminal work, adorning the bookshelves of anyone who takes pricing seriously. Ed and I have also had the pleasure of meeting and corresponding with Reed innumerable times, exchanging ideas, discussing various business topics, books, authors, and yes, even disagreeing with him, but never being disagreeable. He has become our distant mentor, adding immeasurably to our intellectual capital, for which we will never be able to repay him—except with endearing gratitude. You don't want to miss this interview!
10/31/201457 minutes, 59 seconds
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What Are You Worth?

In today’s competitive business environment, low self-esteem is a competitive disadvantage while high self-esteem among your people confers a competitive advantage. Yet how can folks feel good about themselves, their work, their service to the customer and the greater community if they believe they are commodities, and are constantly being beat up over their price? Ed and Ron will tackle the issue of self-esteem, heeding what Lord Chesterfield wrote: A man had better overvalue than undervalue himself. Mankind in general will take his own word for his own merit. ...know your own value, whatever it may be, and act upon that principal; but take great care to let nobody discover that you do know your own value. Whatever real merit you have, other people will discover; and people always magnify their own discoveries, as they lessen those of others.
10/24/201457 minutes, 42 seconds
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What Are You Worth?

In today’s competitive business environment, low self-esteem is a competitive disadvantage while high self-esteem among your people confers a competitive advantage. Yet how can folks feel good about themselves, their work, their service to the customer and the greater community if they believe they are commodities, and are constantly being beat up over their price? Ed and Ron will tackle the issue of self-esteem, heeding what Lord Chesterfield wrote: A man had better overvalue than undervalue himself. Mankind in general will take his own word for his own merit. ...know your own value, whatever it may be, and act upon that principal; but take great care to let nobody discover that you do know your own value. Whatever real merit you have, other people will discover; and people always magnify their own discoveries, as they lessen those of others.
10/24/201457 minutes, 42 seconds
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Interview with Father Robert Sirico

Ron and Ed interview Father Robert A. Sirico, the president and co-founder of the Acton Institute and the pastor of Sacred Heart of Jesus Parish, both in Grand Rapids, MI. A regular writer and commentator on religious, political, economic, and social issues, Rev. Sirico's contributions have been carried by the New York Times, the Wall Street Journal, Forbes, the Washington Times, CNN, ABC, CBS, NPR, and the BBC, among others. In his recent book Defending the Free Market: The Moral Case for a Free Economy, Rev. Sirico shows how a free economy is not only the best way to meet society's material needs but also the surest protection of human dignity against government encroachment.
10/17/201458 minutes, 18 seconds
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Interview with Father Robert Sirico

Ron and Ed interview Father Robert A. Sirico, the president and co-founder of the Acton Institute and the pastor of Sacred Heart of Jesus Parish, both in Grand Rapids, MI. A regular writer and commentator on religious, political, economic, and social issues, Rev. Sirico's contributions have been carried by the New York Times, the Wall Street Journal, Forbes, the Washington Times, CNN, ABC, CBS, NPR, and the BBC, among others. In his recent book Defending the Free Market: The Moral Case for a Free Economy, Rev. Sirico shows how a free economy is not only the best way to meet society's material needs but also the surest protection of human dignity against government encroachment.
10/17/201458 minutes, 18 seconds
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The Best Learning Method Ever Devised: After Action Reviews

The average knowledge worker is so busy doing they do not have the time to reflect on what they have done, let alone discover major breakthroughs. The Army’s use of After Action Reviews began in 1973, not as a knowledge management tool but as a method to restore the values, integrity, and accountability that had diminished during the Vietnam War. Perhaps we ignore innovations in the military because its mission, to break things and kill people, is so divergent from that of a civilian organization. But this is far too parochial an attitude; and once again we discover a useful practice from another sector. In fact, because it is such a useful method for turning tacit knowledge into explicit knowledge, not to mention to foster learning and sharing of knowledge throughout the organization, Ed and Ron will devote this show to discussing how to conduct an AAR and harness the power of this incredible strategy to capture and leverage knowledge.
10/10/201455 minutes, 39 seconds
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The Best Learning Method Ever Devised: After Action Reviews

The average knowledge worker is so busy doing they do not have the time to reflect on what they have done, let alone discover major breakthroughs. The Army’s use of After Action Reviews began in 1973, not as a knowledge management tool but as a method to restore the values, integrity, and accountability that had diminished during the Vietnam War. Perhaps we ignore innovations in the military because its mission, to break things and kill people, is so divergent from that of a civilian organization. But this is far too parochial an attitude; and once again we discover a useful practice from another sector. In fact, because it is such a useful method for turning tacit knowledge into explicit knowledge, not to mention to foster learning and sharing of knowledge throughout the organization, Ed and Ron will devote this show to discussing how to conduct an AAR and harness the power of this incredible strategy to capture and leverage knowledge.
10/10/201455 minutes, 39 seconds
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Top Ten Business Myths - Part 2

Top Ten Business Myths, Part 2 (Myths 5-1). This episode is dedicated to the possibility that many myths exist about business and it would be better to rid ourselves of these ideas. Thinking about these myths is difficult because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interested in challenging the conventional wisdom about these business myths, you are invited to listen to this episode of The Soul of Enterprise: Business in the Knowledge Economy, hosted by Ed Kless and Ron Baker.
10/3/201456 minutes, 54 seconds
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Top Ten Business Myths - Part 2

Top Ten Business Myths, Part 2 (Myths 5-1). This episode is dedicated to the possibility that many myths exist about business and it would be better to rid ourselves of these ideas. Thinking about these myths is difficult because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interested in challenging the conventional wisdom about these business myths, you are invited to listen to this episode of The Soul of Enterprise: Business in the Knowledge Economy, hosted by Ed Kless and Ron Baker.
10/3/201456 minutes, 54 seconds
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Top Ten Business Myths, Part I

Top Ten Business Myths, Part 1 (Myths 10-6). This episode is dedicated to the possibility that many myths exist about business and it would be better to rid ourselves of these ideas. Thinking about these myths is difficult because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interested in challenging the conventional wisdom about these business myths, you are invited to listen to this episode of The Soul of Enterprise: Business in the Knowledge Economy, hosted by Ed Kless and Ron Baker.
9/26/201456 minutes, 33 seconds
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Top Ten Business Myths, Part I

Top Ten Business Myths, Part 1 (Myths 10-6). This episode is dedicated to the possibility that many myths exist about business and it would be better to rid ourselves of these ideas. Thinking about these myths is difficult because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interested in challenging the conventional wisdom about these business myths, you are invited to listen to this episode of The Soul of Enterprise: Business in the Knowledge Economy, hosted by Ed Kless and Ron Baker.
9/26/201456 minutes, 33 seconds
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The Moral Hazards of Measurements

Ed and Ron will explore the moral hazards of measurements. Exact measurements of the wrong things can drive out good judgments of the right things, imperiling our future. The illusion of certainty in our measurements creates, to borrow an important concept from the insurance industry, a moral hazard. If people are insured, they may just act carelessly and cause the very thing they are insured against. Fire insurance causes arson; unemployment insurance allows people to not be as diligent in finding a job. Our current cult of calculation, perpetuated by the infamous McKinsey maxim, What you can measure you can manage, creates the same type of risk, offering today’s business executives the illusion of control and mastery of knowledge. It allows them to substitute statistics for thinking. It gives them a false sense of security where there should exist more doubt.
9/19/201459 minutes, 51 seconds
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The Moral Hazards of Measurements

Ed and Ron will explore the moral hazards of measurements. Exact measurements of the wrong things can drive out good judgments of the right things, imperiling our future. The illusion of certainty in our measurements creates, to borrow an important concept from the insurance industry, a moral hazard. If people are insured, they may just act carelessly and cause the very thing they are insured against. Fire insurance causes arson; unemployment insurance allows people to not be as diligent in finding a job. Our current cult of calculation, perpetuated by the infamous McKinsey maxim, What you can measure you can manage, creates the same type of risk, offering today’s business executives the illusion of control and mastery of knowledge. It allows them to substitute statistics for thinking. It gives them a false sense of security where there should exist more doubt.
9/19/201459 minutes, 51 seconds
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On Healing Leadership

This episode is dedicated to the possibility that the majority of leadership thinking is wrong as it is ultimate based on manipulation - trying to “get someone to do something.” Coming to terms with this idea is difficult and not for everyone because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interesting in hearing a conversation about healing leadership, you are invited to listen in as Ed and Ron interview Howard Hansen and Steve Geske, coauthors of the groundbreaking book Healing Leadership: A Survival Guide for the Enlightened Leader.
9/12/201458 minutes, 54 seconds
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On Healing Leadership

This episode is dedicated to the possibility that the majority of leadership thinking is wrong as it is ultimate based on manipulation - trying to “get someone to do something.” Coming to terms with this idea is difficult and not for everyone because it requires us to examine some of our most deeply held beliefs and either dismiss them or at least think differently about them. If you are interesting in hearing a conversation about healing leadership, you are invited to listen in as Ed and Ron interview Howard Hansen and Steve Geske, coauthors of the groundbreaking book Healing Leadership: A Survival Guide for the Enlightened Leader.
9/12/201458 minutes, 54 seconds
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Corporate Social Responsibility: Progress or PR?

Ed and Ron will explore the Corporate Social Responsibility movement, since even the most ardent defenders of capitalism seem to have contempt for businesspeople and entrepreneurs. An often-heard remark is: The problem with capitalism is capitalists. It appears capitalism suffers from a unique paradox, it's better in practice than it sounds in theory. Businesses are often praised for what they do worst, e.g., social work, fighting inflation, reducing welfare, and denounced for what they do best, e.g., create jobs, wealth, and goods and services people desire. Profits and social responsibility are not mutually exclusive goals. The business world instills, and requires, the practice of a number of virtues: diligence, industriousness, prudence in risk taking, reliability, kindness to strangers, customers, and fidelity in personal relationships. Are not these the same virtues parents try to teach their children?
9/5/201459 minutes, 45 seconds
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Corporate Social Responsibility: Progress or PR?

Ed and Ron will explore the Corporate Social Responsibility movement, since even the most ardent defenders of capitalism seem to have contempt for businesspeople and entrepreneurs. An often-heard remark is: The problem with capitalism is capitalists. It appears capitalism suffers from a unique paradox, it's better in practice than it sounds in theory. Businesses are often praised for what they do worst, e.g., social work, fighting inflation, reducing welfare, and denounced for what they do best, e.g., create jobs, wealth, and goods and services people desire. Profits and social responsibility are not mutually exclusive goals. The business world instills, and requires, the practice of a number of virtues: diligence, industriousness, prudence in risk taking, reliability, kindness to strangers, customers, and fidelity in personal relationships. Are not these the same virtues parents try to teach their children?
9/5/201459 minutes, 45 seconds
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Interview with Rory Sutherland

We are excited to announce that Rory Sutherland, Vice Chairman, Ogilvy Group UK, in London, will be our guest on August 29, for the entire show. Rory has delivered several TED talks, along with many others, including our favorite, a Zeitgeist talk at Google. They are all incredibly thought-provoking, and rooted in behavioral, and Austrian, economics. In his spare time, Rory collect self aggrandizing job titles. He was president of the Direct Jury at Cannes in 2007, and was elected President of the Institute of Practitioners in Advertising in 2009 for two years, where his message was that advertising needed a better understanding of how humans work, not just how advertising works. Be sure to join us for what will be an exciting and exhilarating exchange of ideas.
8/29/201458 minutes, 43 seconds
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Interview with Rory Sutherland

We are excited to announce that Rory Sutherland, Vice Chairman, Ogilvy Group UK, in London, will be our guest on August 29, for the entire show. Rory has delivered several TED talks, along with many others, including our favorite, a Zeitgeist talk at Google. They are all incredibly thought-provoking, and rooted in behavioral, and Austrian, economics. In his spare time, Rory collect self aggrandizing job titles. He was president of the Direct Jury at Cannes in 2007, and was elected President of the Institute of Practitioners in Advertising in 2009 for two years, where his message was that advertising needed a better understanding of how humans work, not just how advertising works. Be sure to join us for what will be an exciting and exhilarating exchange of ideas.
8/29/201458 minutes, 43 seconds
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Mr. Spock and Homer Simpson: The Two Sides of Human Economic Behavior

On this show, Ron and Ed will explore how we humans are comprised of both Mr. Spock—our rational side—and Homer Simpson—our irrational side, and how to optimize decisions from both sides. Learn why economists assume people are “rational” even though, at times, this assumption seems to be false––e.g., why do we leaves tips in restaurants we will never visit again? Anyone who wants to gain a better understanding of human behavior, explore the ideas of the world’s most innovative economists, as well as engaging in a thought-provoking and stimulating discussion on a variety of everyday issues confronting people everywhere, will find this show interesting and valuable.
8/22/201458 minutes, 55 seconds
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Mr. Spock and Homer Simpson: The Two Sides of Human Economic Behavior

On this show, Ron and Ed will explore how we humans are comprised of both Mr. Spock—our rational side—and Homer Simpson—our irrational side, and how to optimize decisions from both sides. Learn why economists assume people are “rational” even though, at times, this assumption seems to be false––e.g., why do we leaves tips in restaurants we will never visit again? Anyone who wants to gain a better understanding of human behavior, explore the ideas of the world’s most innovative economists, as well as engaging in a thought-provoking and stimulating discussion on a variety of everyday issues confronting people everywhere, will find this show interesting and valuable.
8/22/201458 minutes, 55 seconds
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Everyday Ethics: Doing Well and Doing Good

All businesses have a vested interest in virtue. Business is dependent on the moral and cultural institutions of a free society. The economic and ethical point of a business entity is to serve others. Business is a morally serious enterprise, in which it is possible to act either immorally or morally. It requires moral conduct to thrive in the long run. Yet business ethics means a great deal more than obeying the civil law and the various accountancy acts and regulations. It means imagining and creating a new sort of world based upon the principles of individual creativity, community, realism, and the other virtues that make up the spirit of enterprise. Ethical behavior of businesspeople is expected each and every day. Failure to follow ethical behavior jeopardizes your personal and professional future. What ethical obligations do you have to your customers, employer, team members, and outside stakeholders? Trolleyology, would you kill the fat man?
8/15/201457 minutes
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Everyday Ethics: Doing Well and Doing Good

All businesses have a vested interest in virtue. Business is dependent on the moral and cultural institutions of a free society. The economic and ethical point of a business entity is to serve others. Business is a morally serious enterprise, in which it is possible to act either immorally or morally. It requires moral conduct to thrive in the long run. Yet business ethics means a great deal more than obeying the civil law and the various accountancy acts and regulations. It means imagining and creating a new sort of world based upon the principles of individual creativity, community, realism, and the other virtues that make up the spirit of enterprise. Ethical behavior of businesspeople is expected each and every day. Failure to follow ethical behavior jeopardizes your personal and professional future. What ethical obligations do you have to your customers, employer, team members, and outside stakeholders? Trolleyology, would you kill the fat man?
8/15/201457 minutes
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Interview with Distinguished Professor of Economics Deirdre McCloskey

Why did the Industrial Revolution happen where and when it did? Our guest will be the Distinguished Professor of Economics Deirdre McCloskey, who teaches economics, history, English, and communication at the University of Illinois at Chicago. Ron and Ed will focus on her latest book, Bourgeois Dignity: Why Economics Can’t Explain the Modern World (2010), which argues that it was an ideological change, rather than saving or exploitation, that made us rich. The book is the second in a widely noticed trilogy on The Bourgeois Era. The first was The Bourgeois Virtues: Ethics for an Age of Commerce (2006), asking if a participant in a capitalist economy can still have an ethical life (briefly, yes). Join us for what is sure to be a fascinating conversation with one of the country’s leading economic thinkers.
8/8/201458 minutes, 59 seconds
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Interview with Distinguished Professor of Economics Deirdre McCloskey

Why did the Industrial Revolution happen where and when it did? Our guest will be the Distinguished Professor of Economics Deirdre McCloskey, who teaches economics, history, English, and communication at the University of Illinois at Chicago. Ron and Ed will focus on her latest book, Bourgeois Dignity: Why Economics Can’t Explain the Modern World (2010), which argues that it was an ideological change, rather than saving or exploitation, that made us rich. The book is the second in a widely noticed trilogy on The Bourgeois Era. The first was The Bourgeois Virtues: Ethics for an Age of Commerce (2006), asking if a participant in a capitalist economy can still have an ethical life (briefly, yes). Join us for what is sure to be a fascinating conversation with one of the country’s leading economic thinkers.
8/8/201458 minutes, 59 seconds
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Replacing the Annual Appraisal Agony

Do you know anyone who was motivated going into, or coming out of, their annual performance appraisal? Most organizations and employees are dissatisfied with the performance appraisal process, so it remains a curiosity why this methodology continues to exist. Performance appraisals don’t improve performance and they don’t drive careers; they are an incidental effect of other dynamic systems. In essence, appraisals are the paper-shuffling ritual that sanctifies decisions already made. Ed and Ron will discuss why it’s a legal myth that performance appraisals protect you from litigation; and why appraisals instinctively focuses on weaknesses, not strengths. We will also provide three replacements for the annual performance appraisal: Peter Drucker’s Manager’s letter; After Action Reviews; and Key Predictive Indicators.
8/1/201458 minutes, 23 seconds
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Replacing the Annual Appraisal Agony

Do you know anyone who was motivated going into, or coming out of, their annual performance appraisal? Most organizations and employees are dissatisfied with the performance appraisal process, so it remains a curiosity why this methodology continues to exist. Performance appraisals don’t improve performance and they don’t drive careers; they are an incidental effect of other dynamic systems. In essence, appraisals are the paper-shuffling ritual that sanctifies decisions already made. Ed and Ron will discuss why it’s a legal myth that performance appraisals protect you from litigation; and why appraisals instinctively focuses on weaknesses, not strengths. We will also provide three replacements for the annual performance appraisal: Peter Drucker’s Manager’s letter; After Action Reviews; and Key Predictive Indicators.
8/1/201458 minutes, 23 seconds
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How Much Does the Economy Weigh?

Ed and Ron will explore the following insight from Thomas Sowell: After all, the caveman had the same natural resources at their disposal as we have today, and the difference between their standard of living and ours is a difference between the knowledge they could bring to bear on those resources and the knowledge used today. We will also discuss the five stages in human economic history, from hunter and gatherers to the Industrial Revolution, and now a knowledge economy; the differences between data, information and knowledge; the physical fallacy and why we continue to cling to this outdated mode of thinking about our economy; and how hard it is to make a toaster from scratch. A framework for leveraging your organization’s intellectual capital will be presented.
7/25/201458 minutes, 54 seconds
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How Much Does the Economy Weigh?

Ed and Ron will explore the following insight from Thomas Sowell: After all, the caveman had the same natural resources at their disposal as we have today, and the difference between their standard of living and ours is a difference between the knowledge they could bring to bear on those resources and the knowledge used today. We will also discuss the five stages in human economic history, from hunter and gatherers to the Industrial Revolution, and now a knowledge economy; the differences between data, information and knowledge; the physical fallacy and why we continue to cling to this outdated mode of thinking about our economy; and how hard it is to make a toaster from scratch. A framework for leveraging your organization’s intellectual capital will be presented.
7/25/201458 minutes, 54 seconds
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The Second Law of Marketing: All Prices are Contextual

On our July 11th show we discussed The First Law of Marketing: The Value of Value. The Second Law of Marketing—that all prices are contextual—is just as critical to help your organization communicate value, and help convince your customers to pay for that value. Most customers are not price sensitive; they are value conscious. So how can you communicate value, rather than simply competing on low price? One of the most customer-centric strategies your company can deploy is to offer an array options to your customers. Customers prefer options, especially in today’s world where they face a plethora of choices regarding who, when, what, and how to patronize a business. We simply must get over the false idea that there is one optimal price for a customer. There is a range of optimal prices, commensurate with the value being created. We will also discuss Goldilocks pricing, along with the Anchor and Framing Effects involved in pricing.
7/18/201459 minutes, 10 seconds
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The Second Law of Marketing: All Prices are Contextual

On our July 11th show we discussed The First Law of Marketing: The Value of Value. The Second Law of Marketing—that all prices are contextual—is just as critical to help your organization communicate value, and help convince your customers to pay for that value. Most customers are not price sensitive; they are value conscious. So how can you communicate value, rather than simply competing on low price? One of the most customer-centric strategies your company can deploy is to offer an array options to your customers. Customers prefer options, especially in today’s world where they face a plethora of choices regarding who, when, what, and how to patronize a business. We simply must get over the false idea that there is one optimal price for a customer. There is a range of optimal prices, commensurate with the value being created. We will also discuss Goldilocks pricing, along with the Anchor and Framing Effects involved in pricing.
7/18/201459 minutes, 10 seconds
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The First Law of Marketing: The Value of Value

Adam Smith was confounded. One of the greatest economic and social thinkers in the history of ideas struggled with the so-called diamond-water paradox. None of us would be able to live beyond a couple of weeks without water, yet its price is relatively cheap compared to the frivolous diamond. Most people resolve this paradox by replying the supply of diamonds is scarce compared to water. But this theory lacks explanatory power. Ron and Ed will compare and contrast The Labor Theory of Value with the subjective theory of value, developed by the Marginalist Revolution of 1871-1874. The idea that all value is subjective seems obvious is retrospect, given how consumer preferences and tastes can change on a whim. Ron and Ed explore the present-day consequences for enterprise that subscribe to one or the other of these theories. They both cannot be right. The correct one is known as the First Law of Marketing: All Value is Subjective. There is value in having a correct theory of value.
7/11/201457 minutes, 29 seconds
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The First Law of Marketing: The Value of Value

Adam Smith was confounded. One of the greatest economic and social thinkers in the history of ideas struggled with the so-called diamond-water paradox. None of us would be able to live beyond a couple of weeks without water, yet its price is relatively cheap compared to the frivolous diamond. Most people resolve this paradox by replying the supply of diamonds is scarce compared to water. But this theory lacks explanatory power. Ron and Ed will compare and contrast The Labor Theory of Value with the subjective theory of value, developed by the Marginalist Revolution of 1871-1874. The idea that all value is subjective seems obvious is retrospect, given how consumer preferences and tastes can change on a whim. Ron and Ed explore the present-day consequences for enterprise that subscribe to one or the other of these theories. They both cannot be right. The correct one is known as the First Law of Marketing: All Value is Subjective. There is value in having a correct theory of value.
7/11/201457 minutes, 29 seconds
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Declaring Independence from the Tyranny of Taylorism

Ron and Ed discuss the Cult of Efficiency beginning with an explanation of Frederick Winslow Taylor the father of so called Scientific Management. Business aren’t paid to be efficient. There's nothing more useless than being efficient at doing the wrong things. Industries at peak efficiency are destined for obsolescence, think buggy whip manufacturers. Effectiveness trumps efficiency and creates true competitive advantage. Would you want an efficient or effective heart surgeon? This is why Walt Disney didn’t produce Snow White and Three Dwarfs. The McKinsey Maxim of What you can measure you can manage will also be discussed, and why it's dangerously wrong. Also, why Frederick Taylor was wrong in treating management as a science, and Ron and Ed will propose a superior concept to effectiveness. That of efficaciousness.
7/4/201459 minutes, 33 seconds
Episode Artwork

Declaring Independence from the Tyranny of Taylorism

Ron and Ed discuss the Cult of Efficiency beginning with an explanation of Frederick Winslow Taylor the father of so called Scientific Management. Business aren’t paid to be efficient. There's nothing more useless than being efficient at doing the wrong things. Industries at peak efficiency are destined for obsolescence, think buggy whip manufacturers. Effectiveness trumps efficiency and creates true competitive advantage. Would you want an efficient or effective heart surgeon? This is why Walt Disney didn’t produce Snow White and Three Dwarfs. The McKinsey Maxim of What you can measure you can manage will also be discussed, and why it's dangerously wrong. Also, why Frederick Taylor was wrong in treating management as a science, and Ron and Ed will propose a superior concept to effectiveness. That of efficaciousness.
7/4/201459 minutes, 33 seconds