Dr. Benjamin Ritter, founder of Live for Yourself Consulting, emphasizes the importance of humor in public speaking and maintaining a balance between calmness and charisma. He highlights the significance of standing out in leadership and embracing awkward situations to build confidence. Ben defines executive presence through three pillars: vision, credibility, and presence, and links it to a filtered level of emotional intelligence, focusing on authenticity and adaptation to organizational norms. He discusses building positive relationships, adapting, and situational leadership within organizations. Sharing his journey of overcoming social awkwardness, Ben contrasts this with his clients' fears and stresses the importance of identifying and addressing client pain points. He gives practical advice on personal development, such as minimizing media consumption and focusing on impactful content. Lastly, he advises employees to seek regular one-on-one meetings with leaders and suggests that job candidates inquire about a company's current focus during interviews.  Key Takeaways:  [02:21] Dr. Ben shares the importance of humor when speaking in front of the crowd. He also stated that it is important to maintain calmness while giving value to charisma in their professional life. Dr. Ben discusses his adaptability in soccer, being a "Swiss army knife”, praising adaptability but stresses the importance of standing out and occasionally being unconventional for leadership development. He also talked about the idea of intentionally embracing awkward situations to build confidence. [05:40] He discusses clients seeking to develop executive presence for success. Dr. Ben stresses the importance of defining it based on organizational expectations. Executive presence is broken down into three pillars: vision, credibility, and presence. These encompass actions, speech, and appearance. He also explains that executive presence is a filtered level of emotional intelligence, emphasizing authenticity while adapting to organizational expectations. He also mentions the importance of building positive relationships, adapting, and situationally leading within an organization. [12:35] Dr. Ben defines executive presence as the ability to influence and persuade without authority. He also discusses qualities of effective sports team captains, emphasizing the importance of quiet yet commanding composure and leading by example. Dr. Ben also mentions an article on self-leadership, where clarity is identified as the first pillar, crucial for avoiding feeling lost and achieving intentional goals. [20:35] He shares about personal growth, recounting how overcoming social awkwardness involved intentionally facing discomfort. Dr. Ben contrasts his experiences with clients who fear basic actions. He emphasizes the significance of identifying pain points, connecting with clients, and leading them towards beneficial solutions. Dr. Ben also mentions the importance of sales, especially for those looking to build side businesses.  [25:55] Dr. Ben emphasizes the importance of effective self-promotion, linking it to self-belief. Discomfort with self-promotion often stems from a lack of confidence in one's own value. He also exchanges lessons learned with Jim and Jan from hosting podcasts, including the realization that alcohol impairs podcast quality and the discovery of personal speech fillers during editing. Dr. Ben believes that famous individuals often have less interesting talk tracks, while real gems come from everyday stories.  [30:03] He offers practical advice on learning and personal development, like reducing media intake and focusing on impactful content repeatedly. Dr. Ben talks about the challenge of remembering key information and stresses the value of embedding learned concepts into daily life. Organizations prioritizing employee satisfaction only during prosperous times and suggests the need for improved metrics. Dr. Ben advocates for a shift in perspective, with employees taking a more proactive role in their careers and organizations creating environments conducive to employee engagement. [31:58] Dr. Ben emphasizes the employee's role in engagement, encouraging them to demand one-on-one meetings with leaders. In interviews, candidates should inquire about a company's current focus or what they are trying to address. Dr. Ben's clients seek the freedom to actively pursue their career ideas, challenging the perception that employees can't authentically show up at work. [36:08] Closing Quote: Remember, if you don't stick to your values when they're being tested, they're not values, they're hobbies. -John Stewart Quotable Quotes: “If you're trying to become a leader, make sure you turn that charisma on all the time.” “It's also important to stand out and to not always be the one that is following the lead and instead to help people be the leader.” “Let's figure out how to have a conversation with your manager to define what their expectations are.” “It's about creating alignment, being a champion and an advocate for the organization while also building a brand.” “Credibility is a combination of your skills.” “It's like being a leader without having, you don't need authority to be that leader.” “Self-leadership is the only true leadership in the world.” “The most important leader in your life is you” “No matter how incredible a leader you are, the people that you're supposedly leading are ultimately the ones making the decision.” “Without clarity, you tend to see people getting stuck, feeling lost, doubting themselves, investing in things that aren't really where they want to go.” “Don't drink alcohol and do podcasts. You think you're funny, but you're not.” “The most famous people with their talk track are the least interesting people to talk to, and that the real stories are where the real gems are.” “No matter what someone's story is, it tends to come down to a lot of the same things.” “If you find one book that makes a difference, read that book consistently until it stops making a difference.” “An organization should be an environment where employees can successfully engage towards their interests.” “If you were in an interview, your job is to ask enough questions to figure out what they're looking for and what they're trying to solve.” Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Dr. Ben Ritter Website | Dr. Ben Ritter LinkedIn | Dr. Ben Ritter Twitter | Dr. Ben Ritter Instagram |  

Ed Batista, an executive coach and Stanford lecturer, discusses self-coaching, highlighting its relational aspect and the value of writing for self-reflection. He underscores the necessity of personalizing documentation techniques and references Stanford's successful "touchy-feely" course, explaining its organizational impact. Ed addresses the crucial role of coaching in today's divisive climate, focusing on the challenges leaders face in navigating polarizing social and political issues and providing guidance on effective leadership and team management through strong communication. Key Takeaways: [2:44] Ed describes his significant life transition from living in San Francisco for 30 years to unexpectedly moving to a working sheep and cattle ranch in Marin County due to the pandemic. Various factors, including the change to virtual work, retirement from teaching at Stanford, and a reassessment of priorities, led to this shift. He reflects on the challenges and educational experiences of rural living and shares the difficult decision to step away from teaching a course they founded at Stanford, "The Art of Self Coaching," but later on, realize that it was the right choice. [7:10] He explains that self-coaching is a self-directed process, but not a solitary one. Ed believes that while reflection is crucial, it is equally important to engage with others in the process. His teaching approach, which involves giving students readings and prompting them to integrate the material with personal experiences through writing. He then encourages students to recognize the need for both solitary reflection and engagement with others, as the latter is essential for discussing challenges and seeking help. [9:33] Ed shares about the value of reflective writing, such as journaling, for personal development. He mentions that traditional diary-style journaling can be tedious and unsustainable, leading many to abandon the practice. Subsequently, he advocates for a more personalized and sustainable approach, emphasizing that the act of writing itself, regardless of whether one revisits the content, has numerous benefits. Ed also provides insight into their experience with a course called "Interpersonal Dynamics" at Stanford, also known as "touchy-feely”. He provides a historical context, detailing the course's evolution and its enduring impact on individuals and organizations. [17:09] With the increasing challenges in this world, including social, political, and economic issues, Ed explains that there is a need for coaching, particularly among leaders. In the current environment, leaders may find it challenging to navigate these complexities and may feel compelled to issue statements or commitments that prove difficult to fulfill. With this, the need for leaders to address these challenges in coaching relationships is crucial, because coaching provides a safe space for leaders to acknowledge the pressure they face, discuss the complexity of issues, and explore different perspectives.  [20:11] He discusses the challenges faced by leaders in addressing social and political issues within the current tumultuous and polarized environment. Ed highlights the complexity of these issues and the pressure leaders feel to adopt simplified stances that may not align with the best interests of their businesses. He also emphasized the importance of acknowledging the nuanced needs of various stakeholders, including employees and customers. Ed also diverted into the topic of impacts of virtual work on social connections, suggesting that even in virtual settings, finding ways to create in-person experiences can foster social cohesion, and how to address problems in the workplace. [30:19] Ed Bautista contrasts one-on-one coaching, highlighting its high fidelity and settled mindset, with challenges faced by leaders in group settings, especially in virtual environments. He stresses the importance of camera use, in virtual meetings, and recommends one-on-one interactions within group contexts for deeper insights. Ed provides advice on group facilitation, emphasizing a leader's intervention when necessary, and the consideration of external facilitators.  Ed advises workplace leaders to offer support, coaching, and clear expectations while cautioning against prematurely assigning leadership responsibilities. [38:44] He talks about the challenges individuals face when transitioning from individual contributor roles to leadership positions. There is a need for a shift in mindset, especially for those who were valued for their technical expertise. He also highlights the emotional difficulty in relinquishing the role of the "smartest person in the room" and adapting to a new way of adding value as a leader. Ed also notes the misconception of overworking as a way to add value and stresses the importance of understanding where one truly adds the greatest value, focusing on high-impact tasks rather than routine activities. [44:44] In discussing organizational culture, Ed Batista highlights the interplay between empathy and accountability. He critiques high-accountability environments lacking empathy, comparing them to boot camps without a sense of safety. Conversely, he warns against overly empathetic cultures with low accountability, likening them to unsustainable daycares. Ed advocates for a balanced approach, encouraging organizations to cultivate cultures that are both high in accountability and high in empathy. Despite acknowledging challenges, he emphasizes the potential benefits of finding equilibrium between these two elements. [44:46] Closing Quote: Remember, each person holds so much power within themselves that needs to be out. Sometimes they just need a little nudge, a little direction, a little support, a little coaching, and the greatest things can happen. - Pete Carroll. Quotable Quotes: “If you're deliberate about trying, then you give yourself a fighting chance.” “It is a matter of understanding the sort of ruthless power law, the Pareto curve in life that says if you're tackling the tasks that allow you the greatest value, and you get them right, everything else on your to-do list is probably irrelevant.” “We can bring people together from across vastly different geographies.” “Empathy is about understanding where they're coming from.” “We wound up creating an environment in which people felt obligated to stay silent or mouth the official position.” “If we feel that sense of interpersonal connection, and have a greater sense of social cohesion, there's greater trust.” “How do we create enough media in person experience to ensure that people feel a sense of social connection?” “As a business, we're not ignoring the social and political context that we're operating in, but we're recognizing that we need to shift our stance somehow.” “The worse the state of the world is, the more leaders benefit from good coaching.” “We gain by virtue of writing down thoughts and feelings about experiences, even if we never reread it.” “Construct writings in a way that's going to be sustainable for you and that's going to work.” “You've got to determine what are the most important questions and answer them for yourselves.” “We need some time, time for solitary reflection, and we also have to come back and engage with other people and integrate that.” Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Stanford “Touchy-feely” course | Ed Batista LinkedIn | Ed Batista Website | Ed Batista Instagram | Ed Batista Twitter |  

Jim and Jan discuss modern leadership challenges: information overload and excessive meetings. They stress the need for present, attentive leadership, focusing on situational awareness and problem-solving rather than getting bogged down by irrelevant tasks. Giving proper attention as a leader is key for informed decision-making. They advocate simplicity and problem-solving amid distractions, highlighting the value of experience over education. Practical tips include staying focused, minimizing distractions, and organizing tasks by prioritizing goals. Encouraging creativity, self-reliance, and disciplined time for innovative thinking is crucial. They also note the role of humor in shifting perspectives and the importance of meditation, feedback, and interaction to find solutions as a leader. Key Takeaways: [02:13] Jim and Jan discuss the challenges of excessive stimulation and the ease of tasks like scheduling meetings, which can lead to distractions. There is also a huge impact of technology on information flow, comparing it to friction because of the force of either pulling or pushing. Jim and Jan also mention that it is crucial to stay focused amid distractions, emphasizing the leadership's role in not only directing attention but also providing attention. Leaders should also be good listeners and questioners, highlighting the value of providing focused attention as a display of respect.  [05:36] They identify eight crucial areas for leaders, including emotional intelligence, strategic thinking, and accountability, acknowledging the challenge of balancing work, team development, and personal life, emphasizing the need for prioritization due to time constraints. Jim and Jan suggest adding contextual awareness and using multiple perspectives, referencing the metaphor of looking through different lenses. The importance of understanding various viewpoints and the context in decision-making is also critical in drawing parallels with successful hedge fund managers who interpret information effectively for informed decisions. They also propose to add curiosity to the list of leadership qualities, emphasizing the importance of questioning established practices.  [10:57] Jim and Jan recall a workshop insight about job interviews being about the employer's problem and about an interview that talks about the job instead of speaking about themselves. They stress the importance of staying focused on problem-solving and not getting distracted. Jim and Jan share the need to simplify life and work, instead of making strategic choices complicated and eliminating distractions that don't add value. Most of the time, companies or individuals are more emphasized with how high the education a person has achieved instead of looking deeper into their experiences.  [15:10] They share insights from a skilled craftsman and how observing his precision is fascinating, while talking about the challenge of changing behaviors compared to the tangible results seen in craftsmanship. Jim and Jan present five practical tips for staying focused: eliminate distractions, stop multitasking, practice mindfulness, take short breaks, and organize tasks. There must be a modification to first identify distractions and emphasize self-awareness in managing them with giving the importance of understanding personal distractions, silencing notifications, and recognizing the value of short breaks and organizational strategies. [23:01] Jim and Jan discuss task organization from a leadership perspective, noting their preference for paper systems and recognizing the need for flexibility in how individuals organize their work. They caution against prescribing specific organizational methods for teams, emphasizing the importance of allowing personalization to avoid disempowering team members. They also share insights from an article by Dan Coleman in HBR, highlighting the characteristics of focused leaders who can command their attention, control impulses, and weed out distractions while allowing their minds to roam freely.  [27:28] They share the counterintuitive nature of weeding out distractions to foster broad exploration of ideas, critical for leadership and vision-setting. They mention a powerful question they once heard: "What are you pretending you don't understand?" where it means there is a need for self-reliance and problem definition. It is also better if a group or an individual uses whiteboards and visual tools for brainstorming and problem-solving, for this will urge the importance of creating an environment conducive to free thinking. In addition, they advocate for discipline in carving out time for undisciplined thinking, a seemingly paradoxical concept, or suggesting changing physical contexts to stimulate different perspectives, whether by going to a remote location, using different tools, or trying alternative methods to encourage fresh insights. [28:32] Jim and Jan reflect on the role of humor in leadership, acknowledging the grain of truth embedded in sarcasm and the power of humor to change the tone of a situation. They share the importance of time as a precious resource and encourage listeners to consider how they can make time for a life of service. To highlight the ongoing quest for effectiveness in leadership, it is better to have feedback and interaction as well. [31:28] Closing Quote: Remember, millions saw the apple fall, but Newton was the one who asked why. - Bernard Baruch Quotable Quotes: “We're all a work in progress.” “Your answers may actually come out from the bit of truth embedded in the humor.” “Humor can be a tool to help you think a bit differently, and to change the tone of a situation.” “Focused leaders can command the full range of their own attention.” “Identify what a distraction is for you and just walk through.” “Be focused to eliminate distractions. Stop multitasking, practice mindfulness, take short breaks, and organize your tasks.” “You don't see results immediately in the form of observable behaviors like you can with craftspeople.” “Simplify your life.”  “We get distracted with the complexity of a situation, and it blinds us from the simplicity that should serve as the answer that's going to save our time and effort.” “You need to figure out what that is and stop doing all the other stuff that doesn't move the needle.” “It's about the need the customer has.” “You need to be able to look at things through multiple lenses at the same time or to be able to bounce in between them, because then you miss too much.” “I think if you ask a good question, and then you listen, that's such a great display of respect.  “The way to earn respect is to give it.” “We're overemphasizing education over experience.” “It's not just about directing attention, it's about providing attention.” Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC |  

Lon Stroschein, a bestselling author, spearheads the "normal 40" movement, guiding individuals to reclaim life control. His journey from the corporate world to a more fulfilling existence addresses challenges of midlife change, focusing on financial security and self-image. Lon advocates introspection before career shifts, emphasizing courage in starting anew rather than quitting. He urges exploration of passions, even those seeming destined to fail, as they might hold true passion. Lon's trajectory, from executive coaching certification to discovering his love for coaching, signifies his transition. He highlights external triggers for life changes, financial concerns, marital agreements, and the importance of communication and guidance. Additionally, his own experience stresses the significance of attending to loved ones amidst corporate demands. Key Takeaways: [03:00] Lon shares the biggest fear a man can have before dying. It is when you have everything materially but do not have fulfillment in life. He stated that he started to discover what road he wanted to take when he realized what life he can have to fulfill his passion. You might have things that you are doing, but are not sure if that's the thing you really want to do for a lifetime. Lon also shares that discovering your path comes from your gut but at some point, it won't be easy to do. By doing what you want, you might also need to leave something behind and become someone else and bet on your new career, defining it as a trade because you don't know what amount you will receive after giving something.   [08:56] He is a successful professional, but he shares that he found himself questioning the meaning of his well-established life. Despite a great job and accomplishments, he felt a lingering emptiness during his daily routine. As he drives to his office in his car, he often wonders if this was all there was to his next 15 years. Lon also discusses that he retreated into self-reflection, wrestling with gratitude for his achievements and the yearning for something more because of his urge to passion. The story unfolds as he navigates this internal journey, seeking meaning beyond the checkboxes of success. [12:55] In sharing his experience, Lon highlights two major hurdles in making the tough decision to leave a stable job. First, there's the financial challenge, where individuals have to consider risking the income they've come to depend on, often feeling a responsibility to their family. The second hurdle revolves around the carefully crafted professional image, encompassing business cards, office titles, and social media presence. He also shares that transitioning from a well-defined role to uncertainty means not just risking financial stability, but also challenging the identity built over the years. Making this leap involves trading the security of income and a familiar image for the uncertainties of the unknown. [19:46] He emphasizes on commencing with clarity and engaging in profound conversations with oneself, family, and friends to understand personal identity and potential. He stated that starting something aligned with your envisioned future before quitting is the optimal strategy, although he acknowledges that his journey involved quitting first. Lon shares the trigger for change often surfaces when the Sunday evening pit in your gut becomes a persistent indicator that there might be a better path forward. He advises slowing down, earnestly exploring potential futures, and identifying endeavors worth investing time in. [27:44] Lon shares that he conducts weekly "ramble" sessions on their website, engaging in one-hour conversations with people who sign up. They ask a set series of questions, particularly focusing on the emotions participants are experiencing. Many express feelings of being on autopilot, frustration, control, uncertainty, stress, annoyance, isolation, and a sense of being stuck. He mentions that participants share their desires and life situations, leading the individual to pose a critical question about what their spouse wants for them, not from them. This often uncovers assumptions and prompts a realization that they haven't discussed their future with their spouse.  [29:29] He recalls countless instances when he was asked to do something, responding with a casual "maybe," but deep down had no intention of pursuing it. Lon shares the realization he had with regard to the importance of aligning actions with their passion and mission emphasizing the need to show up for the "maybe" moments, acknowledging that it's a sufficient starting point. By showing up, you can explore whether the idea is worth pursuing or if it needs to be discarded. There should be excitement and enjoyment in embracing the possibilities that a "maybe" holds, they encourage others to give it a chance and experience the thrill of uncertainty. [31:49] Lon shares a powerful personal story in his book. While on the brink of celebrating a significant professional achievement, the sale of their company, a critical family crisis unfolds. His daughter reaches out for help due to suicidal thoughts. This is when Lon realized that it is important to balance work achievements with a family crisis and the need to prioritize familial connections and be attentive to subtle calls for help within one's household, even amid professional pursuits. By this, he aims to inspire readers to reassess priorities and recognize the significance of family well-being amid career pursuits. [43:52] Closing Quote: Remember, be miserable or motivate yourself. Whatever has to be done, it's always your choice. - Wayne Dyer Quotable Quotes: “A certain number of years is not a prerequisite to knowing that this isn't where your future is.” “Go beyond business.” “The hardest professional decisions you make in your life is to leave what you've become great at and take a bet on yourself for what you want to live as.” “This is key- two things, it's not going to solve itself and nobody's going to show up and fix it for me.” “You will have to leave something behind, lay something down and become someone else.” “Take a chance or a bet on yourself in a new path - all of that is a trade.” “Get to where you are by intention, hard work, and by all plans.” “Talk to someone before you feel like you just can't take it anymore, and you have to trade.” “To inspire change, you have to share deeply and intimately of things that you've experienced, endured, lived through, and learned from.” “Find someone who's done it and ask them to talk.” This is the book mentioned in our discussion with Lon Stroschein: Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Lon Stroschein LinkedIn | Lon Stroschein Website | Lon Stroschein Twitter |  

Marc Polymeropoulos served for 26 years in the intelligence community in field and leadership assignments. He is an expert in counterterrorism, covert action, and human intelligence collection. Marc discusses the theme of building connections, and emphasizes the significance of internal, team, and personal relationships. He highlights the key to relationship mastery: empathy, active listening, and a shift from self-focus to team care. Marc shares insights into the art of making friends for a living, especially in recruiting agents, navigating the highs and lows of building trust. He introduces leadership principles such as the "glue guy" and "win an Oscar," emphasizing the value of every team member's contribution. Key Takeaways [03:13] Marc Polymeropoulos, a retired CIA pro with 26 years under his belt, specializing in counterterrorism. Marc digs on his recently devoured book,  highlighting its theme of building connections in the agency, with a focus on internal, team, and personal relationships. Marc spills the beans on the key to relationship mastery: empathy, active listening, and a shift from self-focus to team care. Jim throws in Stephen Covey's "The Speed of Trust," questioning the feasibility of quick trust-building in the spy world. Marc keeps it real, emphasizing the delicate balance between speed and the time needed for trust to truly stick. [06:43] Marc spills the beans on the art of making friends for a living, especially in the tricky world of recruiting agents.He shares the highs and lows of building trust, from family introductions to navigating personal connections in the espionage game. Teamwork is a different vibe here—think more competition than camaraderie. Going from a solo operator to managing a team brings a whole new set of challenges, shifting from a "me" to a "we" mindset. Marc keeps it human, spicing up the spy talk with personal stories. It's like your favorite spy thriller, but with a dose of realness and a dash of humanity. [15:17] Marc reveals a gem from his leadership principles – the "glue guy." It's all about recognizing that everyone on the team matters, from the case officers to the IT and finance folks. Marc shares how, over time, he learned that true success comes from valuing every contribution, not just the visible ones. He recounts a story from the world of baseball, emphasizing the importance of the unsung heroes – the backup catcher who never took the field but caught every bullpen. Marc introduces another leadership principle – "win an Oscar."  [18:29] Marc discusses the challenge of leadership – blending authenticity with the need to inspire. Drawing from CIA experiences, he emphasizes the importance of acknowledging tough situations without succumbing to negativity. He also touches on the evolving concept of truth, referencing a Bible verse at the CIA entrance. Marc reflects on their espionage skills, offering insights into navigating the complexities of discerning truth in today's data-driven world. [23:25] Marc has real advice for business. He stresses the CIA's focus on honesty and integrity, not just in missions but also how colleagues treat each other. He shares personal stories about integrity in action and the importance of speaking truth to power. He touches on high-stakes situations, the need for openness in teamwork, and the grounding principles that shape their work. [26:50] Marc sheds light on a side of high-stakes worlds rarely discussed—the human element. He discusses the importance of wellness and resiliency, drawing parallels between his experiences and those in military expeditions. Marc emphasizes the need for patience in careers, highlighting the struggle with issues like alcoholism and divorce. He introduces the concept of a "combat leadership chassis," urging individuals to focus on what they can control for better mental health. [28:03] Marc shares insights on the transition from hands-on leadership to strategic roles. He highlights the challenges of moving from tactical to executive positions, emphasizing the shift from day-to-day details to broader strategic decisions. Marc reflects on the importance of addressing budget presentations, resource meetings, and intelligence priorities in his senior executive role. [31:08] Marc shares a powerful story of overcoming adversity during a counterterrorism operation. He reflects on the loss of colleagues and his decision to return to Afghanistan to avenge their deaths. Marc emphasizes the importance of honoring those who sacrificed their lives in the line of duty. [35:02] Closing quote: And remember, written in Chinese, the word 'crisis' is composed of two characters. One represents danger and the other represents opportunity.  — John F. Kennedy Quotable Quotes "Relationships are everything. I was really good at the end, maybe not so great along the way, but here are the things I learned. What do relationships mean? Well, it means you have to have empathy. You have to have the ability to listen." "Bad news is not like fine wine. It doesn't get better over time." "It's not failing. It's failing and then learning from it. Failure is unacceptable. Failing is okay. That's adversity. That's how you grow and that's how you learn." "That makes me a hell of a recruiter because, again, it's that personal side. But guess what? My two-year or three-year tour is up, and you need to institutionalize that arrangement. So, again, this agent is not spying for me, Marc Polymeropoulos. He's spying for the CIA, for the US. Government. So I have to turn this person over to another officer." "First line managers struggle so much at CIA because all of a sudden it's like, hey, it's not about you. No more cable traffics. Marc Polymeropoulos saved the world. It's more of what did the unit do?" "Everybody matters. It's that power of contribution, and it's that everybody matters. And again, going back to the beginnings of my career, where it's harder to get into the CIA than it is to get into Harvard, it costs a quarter million dollars for the US. Government to train me into this kind of lethal machine." "It means you're on display all the time. You never have a day off as a leader. And I have to be careful with this because you also have to kind of caveat that with you have to be authentic." "But building trust does take kind of repeated instances of doing the right thing. The opposite of that is you can also lose it right away." "Do the right know, just be honest, be ethical, have integrity, and that, in essence, will build trust. And so that, to me, were kind of words that I live by." "You got to take care of yourself, your body, follow the path of these elite athletes who have been doing this for a long time." "Revenge is something that we're not supposed to talk about or use as any kind of motivation for kinetic activities." Here are the books mentioned in this episode Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Marc Polymeropoulos Twitter | Marc Polymeropoulos LinkedIn | Marc Polymeropoulos Website |  

Harris III, an illusionist and storyteller, spent much of his life traveling the world performing his unique brand of magic and storytelling for more than two million people on five continents. His book, "The Wonder Switch: The Difference Between Limiting Your Life and Living Your Dream," discusses rediscovering wonder and transforming your life. He highlights the concept of "starting with wow" and the intersection of wonder, and storytelling as crucial roles to effective leadership, stressing the need to reconnect with our initial sense of wonder to find purpose and beat burnout. He advocates for curiosity in leadership, emphasizing the difference between "wow people" who focus on vision and "how people" who analyze problems, while this would also increase creativity to people. He promotes a shift in leadership perception, encouraging individuals to take charge of their stories and challenge the status quo, which he termed as WoW (Wonder-oriented Worldview) level leadership. Harris III asserts that worry is a misuse of imagination, and wonder is the antidote to apathy. Key Takeaways: [2:48] Harris III points out that magic often doesn't receive the recognition it deserves as an art form, particularly in the realm of social media. With the limitations imposed by COVID-19, magicians and illusionists had to adapt to continue making a living. Some turned to revealing the behind-the-scenes of magic online, transforming it into humor or pranks. Additionally, Harris III mentions Simon Sinek's book, 'Start with Why,' which emphasizes that effective leaders inspire action in others rather than simply leading them.  [4:42] He discusses the "Start with Wow" book, highlighting its perspective that leadership is intertwined with communication, both with others and oneself. The book emphasizes the significance of revisiting the purpose behind your actions, bringing you back to a grounded state. It underscores that wonder is the pathway to achieving something remarkable. The book suggests that unexpected opportunities may arise when you least anticipate them, and staying vigilant is crucial. In times of losing focus or forgetting your initial motivation, the advice is to return to the mindset of wonder, symbolized by "wow." [10:30] Harris III details how curiosity is essentially a wonder in action, describing it as a genuine physiological state that sparks interest in our surroundings. The connection between wonder and storytelling is highlighted, where wonder inspires belief in the potential of new narratives, and storytelling influences behavior. Emphasizing that effective leadership begins with self-leadership, he stresses the importance of fostering curiosity without facing ridicule. Leaders are encouraged to understand that curiosity doesn't mandate blind belief, and it's acceptable to question things even without personal observation. [18:16] He talks about two kinds of negative people: the "wow" people, who are usually pessimistic, and the "how" people, who try to handle their own fears. In meetings as an example, they tend to divide the two, usually choosing how people. But, to come up with a great end, the two must collide - wow playing the role of vision while how plays the role of mission. Harris III relates it to a Ping pong game, where wow will do the action of wonder and how ill do the action of executing.  [25:51] Harris III shares the significance of collective creativity within a group. Emphasizing that team members utilizing their creative thinking can result in superior outcomes. He also delves into the notion that a leader's most valuable asset is their imagination, aligning it with the concept of storytelling. Although everyone is inherently born with a natural inclination toward wonder, there is a tendency to lean towards a how mindset. Furthermore, creativity is not an exclusive trait but a fundamental quality inherent in all individuals, as imagination is an ever-present and open aspect of our nature. He draws a distinction between anxiety as a product of imagination and worry and irrational fear as misapplication of imagination. [29:41] Harris III offers his perspective on leadership, focusing primarily on self-leadership, asserting that everyone has the capacity to lead themselves and others. This involves taking charge of your actions and not leaving things to fate, actively pursuing your goals instead of waiting for circumstances to dictate your path. Harris III distinguishes between leaders and managers, noting that leaders are accountable for the future, whereas managers handle present responsibilities. He defines great leadership as excelling in self-leadership, encapsulated in what he terms "WoW level leadership," comprising self-leadership, team leadership, and marketplace leadership. [43:05] Harris III shares his 30-second thoughts if given the chance to speak in front of a crowd: Roald Dahl famously said that those who don't believe in magic will never find it. And that's because we think that seeing is believing. And if seeing is believing is true, that means that we will be able to believe once we see. But seeing is not believing. Believing is seeing. Because what we believe has the power to change what we see. Wonder is the state in which we have permission to believe. And if we can live wide awake to a state of wonder, we can always start with WoW. And if we start with WoW in leading ourselves and the way we lead others, and the way we lead in the marketplace at large, we can create a better future both for ourselves, for others and the world. Because great leadership, wow level leadership, always starts with wow.  [49:45] Closing Quote: Remember, he who can no longer pause to wonder and stand wrapped in awe is as good as dead. His eyes are closed. - Albert Einstein Quotable Quotes: “Wisdom and wonder are intertwined” “Leaders believe and invited us to step up in leadership” “The quickest way to find our way back to it is to start with wow. Understand that that wow gives birth to your why, and it can help you pave the way.” “You were meant for more. So lean in, pay a little bit closer attention” “It's the wow moment that whispers to us and says, there's more going on here than meets the eye.” “Wipe the fog from your glasses so that you can see a little bit more clearly because something is trying to wake you up to a new reality.” “Understand that curiosity is simply wondered in action.” “Great leadership in the marketplace is the result of leading a team, that all starts with leading yourself.” “Only in a state of wonder where our brain loosens its grip on those stories and opens us up to the possibility of what could be.” “Curiosity is essential, not just in leadership, but in every form of coaching. When we are cynical instead of curious, when we are worried instead of in wonder, what ends up happening is we push off the stories we're being invited into.” “Cynicism is the fear posing as confidence. What you see is not always what you get.” “Human beings are not very good at determining what is real or true based on what our senses perceive. Our senses are so easily fooled, and even our emotions can easily lead us astray.” “Believing isn't about seeing; it's navigating reality through the lens of our own stories.” “When we choose to believe something, it's what we choose to believe, which is a narrative that changes the story.” This is the book mentioned in our discussion with Harris III: Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Harris III LinkedIn | Harris III Website | Harris III Twitter | Harris III Instagram |

Jim and Jan talk about how difficult it is to maintain focus in a world that moves quickly. They state that a lack of time and resources is causing people to feel overburdened, busy, and frustrated. The paradox of choice, which holds that having too many options causes indecision and dissatisfaction with decisions made, as well as the addiction to busyness, and the difficulty of effectively managing time. Burnout and frustration can also result from being overly busy and realizing that you are not making any progress. They also stress how crucial it is to prioritize, simplify, and base decisions on what offers the best value for your time, money, and energy. Limiting the number of meetings per day and establishing boundaries with calendars are two more doable solutions to deal with these problems. Jim and Jan also talk about the importance of understanding the value of crisis leadership, that being in a constant state of crisis is not productive. They address the idea of availability. They share the importance of staying focused and finding fulfillment in one's career, and emphasizing the need for clear values and goals to maintain focus.  https://bit.ly/TLP—388 Key Takeaways:  [1:21] Jim and Jan talk about the reality of today’s working environment, where people are spending their life too much on their tasks until it leads them to frustrations. They also added that a lot of people are workaholics and keep themselves busy to the point of losing focus on their goals. People, especially young professionals, might be losing track as they are trying to be a jack of all trades. They also added that it is calmer to respond rather than reacting to anything, and learning not to say ‘yes’ to everything. [4:59] They share about the nature of multitasking, in which you can’t do more than one task at the same time, but it is more like bouncing from one to another. Jim and Jan also share the pillars of self-reliant leadership: Lead self, Lead others, and Lead the organization. Further, they also discuss the importance of making a decision. They explain that the more choices you have, the more you can’t come up with a very good decision. By having too many options, you will never find your true happiness regardless of what you chose because you will always wonder what would be the scenario if you chose the other option.  [11:32] Jim and Jan share that when aiming the goal of maintaining focus, you have to include discipline. It is imperative to look at your calendar and organize what you need to do- from the least to the most priority. Fully loading your schedule will lead you to frustrations and the missed opportunity of recharging yourself. The advantage of limiting your schedule will also give you time to prepare and follow up the things you have to do.  [15:07] They mention the way people should respond to things and other people. They also share the seven villains of chaos: Con - he is the leader of the chaos that helped you to get where you are but end up not helping you anymore. Jack of all trades - the one who wants to do everything and do multitasking. Gorilla - the strong one but makes a mess in everything. Miss opportunity- is the distraction and gets you far away from what is important. Siphon - he is the pain in the neck. The jumbler- is someone that throws a bunch of crap against a wall and hopes it sticks. And the overload - is someone that masks everything they do with data, but it paralyzes you into a state of analysis paralysis.  [24:30] Jim and Jan talk about being content and fulfilled at the same time. You have to remain focused and set aside the things that do not have value or your least priorities. They also mention that it is hard to maintain focus if you are not aware of what you really want, and you don’t know what you value. It is imperative to know your goals before taking the path.  [29:46] Closing Quote: At the end of the day, you can't control the results; you can only control your effort level and your focus Quotable Quotes: “Saying yes to everything, never saying no, will let your time control you”  “You have to control your reaction and respond to things rather” “You are not paid to be busy” “The more options you have, the harder it is to decide and to decide well.” “When we talk about focus, it is about is prioritizing”  “The more options you have, the less happy you will be no matter what you decide on, because you're always going to wonder if you made the right decision” “Good enough is the best. The best isn't the best.” “It's hard to be focused if you don't know what you value, and you don't know what you want.” This is the book mentioned in this discussion: Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC |

Larry Kaufman is the author of “The Networking Connecting Giving (NCG) Factor: A Formula for Building Life-Changing Relationships from College to Retirement.” He is a connector, giver, and rainmaker who lives his life to help others succeed. He is also a senior-level Sales & Operations Leader and has been a globally-published speaker and trainer on LinkedIn for more than a decade. Larry shares his insights about the nature of networking, which is to know people rather than purely focusing on business. He highlights the significance of approaching interactions with a genuine curiosity about others and actively seeking ways to offer assistance. Additionally, Larry shares his perspective on networking events, noting their continued relevance as long as there is a clear goal or purpose for attendance. Key Takeaways: [03:40] Larry shares his personal views on what networking should look like. It should be focused more on getting to know more and sharing stories with people. In that way, you are also selling what you are capable of doing and what you have, but not focusing solely on exchanging cards to get the other people’s attention. He emphasizes that networking is more about building relationships and not purely marketing.  [06:51] He shares some tips on how to build rapport with other people such as asking personal questions, just as long as they are comfortable enough to share. You can also ask them things that are not usual to business terms, like what do they value or want, or something related to their outside business world. He also reiterated that by asking them personal questions, you are able to get them out from what they really feel because we don’t have a solid idea on what they are going through. [13:02] Larry advises young professionals on how they should conquer their fears in a networking industry, on what they can give, or how they should do it effectively. Young professionals do not have to do it alone, so they should not be afraid to ask for help, especially at the onset of their career. In regard to asking for help, Larry also added that it should not only be done at the start of their career but should be up until retirement which he also included it in his book. [20:07] He mentions a practical strategy for beginners in networking, which is that talking to one person in a month is not a bad start. He also reiterated that this also works at any level of one’s career. They can do this by checking people that surround them and have to add one person to their network at a time until you manage to increase it little by little. Larry also mentions that for today’s generation, there are a lot of tools that can be used to communicate with other people such as zooms, FaceTime, and any other social media platforms.  [29:29] Larry also shares how to be indispensable and the importance of this to a company. Being indispensable can be by showing other people that you are a shoulder they can lean on. It also means you are there to support them all the way and by getting to know them, you can easily understand their needs and can provide them what you can give.  [39:20] Closing Quote: Remember, “No one has ever become poor by giving”.- Anne Frank  Quotable Quotes: “ If you lead with yourself, you will live with yourself.” “Don't call me to fix your tire, but I can call someone to fix your tire. It may not stay on, but I would respond.” “The more I learn about people personally and professionally, I find ways to be helpful.” “People must not be too quick to talk about themselves, but nothing to do with the other person,” “Giving comes back in many ways, it may be never from that person, but it comes back in other ways.” “You don't have to be a connector and a giver alone, you can ask” “You can be a mentor, you can volunteer your time to a charity, you don’t have to play the world’s perceptions” “Meeting one new person that we could add to our network is already powerful” This is the book mentioned in our discussion with Larry: Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Larry Kaufman LinkedIn | Larry Kaufman Website | Larry Kaufman Twitter |

Bill Snow, Author of “Mergers and Acquisitions for Dummies.” shares the business valuations and the importance of understanding EBITDA. He also talks about the challenges and misconceptions of making acquisitions. Lack of planning, communication, and dishonesty can derail transactions in terms of negotiations and finance. He also counsels entrepreneurs to monitor cash flow statements while managing their companies. Regarding acquisitions, Bill advises meticulous preparation and deciding before placing a bid on a company whether an acquisition is a need or a nice-to-have. Key Takeaways: [3:13] Bill talks about the nature of mergers and acquisitions, the price terms and timing, and the payment structure such as the EBITDA. He also explains its usage and how it doesn’t work with other circumstances. Bill discusses that EBITDA works different from company to another.  [10:47] He shares the three segments of mergers and acquisitions which are the search, negotiate, and finance. As he explains, finance is the easiest among the three, since you can just borrow or get other investors to suffice your needs. The second one is negotiating, which he defines as the most interesting part if only one is familiar with his/ her actions. The last one is search, which enacts you to look for a company that will buy. He added that one thing to differentiate you among other business people is creating a thesis or proposals to discover what’s in it for your business to spark.  [15: 08] Bill shares how to make contact and build relationships. He also speaks about how to use deliberate and intentional approach in establishing peer-to-peer relationships. This explains the expectation one should be thinking of when entering this kind of business, where you will be negotiating with five people, but only one will win the deal.  [18:07] He explains the need for an accountant to discover the preferred structure for the seller to effectively communicate to the buyer and the importance of disclosure of problems to frame discussions to avoid resulting in a much bigger problem. Bill also explains how important it is to be honest with even the smallest problem because it might result in a bigger problem if not solved earlier.  [21:44] Bill shares how important math is when it comes to leadership, the same with how business and math is interconnected as well. He also emphasizes the need to be confident in terms of their businesses because they have learned about it in the first place. In addition, it is also recommended to study other companies with the same company as yours for you to be able to understand and create a better strategy. He also added how important it is to work with a financial advisor instead of going with the flow.  [26:27] He explains the importance and concept of timeliness and due diligence in integrating acquired business. Bill also shares how imperative it is to understand your strength and weakness when doing transactions to determine where you are good at for you to improve what you are lacking and enhance where you are better at doing.  [38:32] Closing Quote: Remember, get your facts first, then you can distort them as you please. -Mark Twain Quotable Quotes: “The way a business is valued from a buyer's perspective is quite different from how people run their businesses.” “Put together your plans, get very granular to make acquisitions.” “Don't ask. Offer something. Try to figure out what you can offer.” “A small issue that may not be a big deal for most people, if hidden, may result in a bigger problem.” “Fix what you can and work with a financial advisor instead of finger up in the air.” “The key thing with investment bankers advisors is their ability to negotiate.” “The most important things are the ability to negotiate and the ability to get a transaction done.” “When you have something in due diligence, get it done in a timely fashion. It will take a couple of years before a company finally came back enough, and it traded.” “You're going to have some rough waves, and some people may not work well with you, you have to get rid of them, or they'll leave. But you'll be surprised, other people who are kind of off in a corner, forgotten, turn out to be rock stars” This is the book mentioned in our discussion with Bill Snow: Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Bill Snow LinkedIn | Bill Snow Website | Bill Snow Twitter |

Selena Rezvani, a renowned speaker on self-advocacy and leadership and the author of the Wall Street Journal best-selling book, "Quick Confidence: Be Authentic, Boost Connections, and Make Bold Bets on Yourself." She has been quoted, interviewed, and profiled by CareerBuilder, The Wall Street Journal, Oprah.com, The LA Times, Marie Claire, NBC television, and ABC television. Selena talks about how important it is to speak up for oneself at work. Selena also discusses effective strategies for leaders to encourage open communication and self-expression within their teams, emphasizing the significance of creating an inclusive work environment and shared insights on addressing situations where team members are interrupted or talked over. Selena stresses that instead of viewing power as bravado, we should reinterpret it as confidence grounded in a learning mindset.   Key Takeaways: [3:42] Selena discussed the value of speaking up at work, but she also mentioned that some leaders feel free to express their opinions in front of their subordinates. Selena additionally speaks about her two points of view when someone tries to voice a concern: first, have you earned the right to ask, and second, some people ask for what they want, and some people take what is given to them. [4:41] She shares the need to foster more cultures that are focused on self-advocacy, where managers and other leaders allow employees some leeway to make decisions and approach some of their work or work arrangements more like cafeteria style, where they can take what appeals to them and have more voice and choice over what they do. But if managers or leaders are not comfortable with those requests, Selena said it’s impossible to work it out.  [13:27] Selena also concurs with one of Dr. Pfeffer’s old sayings that "power is about 20% conferred and 80% taken," which means that power is typically more openly claimed than bestowed upon a single, exceptional person. She stated that it is something that should be remembered. Selena also shares how she frequently participates in some of her own advocacy work and encourages people to avoid waiting to be invited, instead, notice and claim it.  [18:03] She also shares the tactics for leaders to support others in speaking up for themselves and giving others a chance to be heard, and how to step in when someone is being talked over or interrupted. Selena also brings up the common topic that people discuss, which is being too critical of oneself. She also talks about how giving yourself grace is the cherry on top, and how it's crucial to acknowledge your feelings and give yourself a break in order to take care of yourself.  [21:30] Selena talks about how to be heard in meetings. She says you have to speak up more, but not so loudly that you have to scream for them to hear you. Another is rearranging your chair to draw people's attention and make a good impression. Another tactic is to unintentionally read your resume aloud; it's akin to telling them what you accomplished and what more you're capable of.  [25:50] She mentions the American culture of silence, which states that it takes four seconds for the person on the other side of you to become uneasy, insecure, or rejected. She stresses how crucial it is to understand that occasionally, silence can be used against us. Selena also talks about making a plan for how to voice your opinions in meetings so that you don't get silenced, for this will help you become more confident and share your knowledge.  [34:15] Selena also shares finding one's life's center of balance and control, as well as the value of trying new things and thinking outside the box. She says that positive things come from letting go. Furthermore, ruminating is a bad habit to get into before bed. Perhaps it's even letting go in that sense where someone is going to let go of that problem or thought. Good things come from letting go a little and letting serendipity and other people's decisions occasionally. Because control is a funny thing and our starting points can differ greatly. [40:22] Closing Quote: Remember, the most beautiful thing you can wear is confidence. - Blake Lively Quotable Quotes: “The more senior you are, the more likely you are to interrupt. “I may not be the best at this, but I'm not the worst at it, either. It's not that I'm never going to get it. It's that I haven't cracked it yet.” “So much power, the ability to use our voice, is up for grabs. Notice it, claim it, don't wait to be invited.” “Leaders can stoke confidence in others by ensuring their voices are heard and respected.” “Techniques include putting the spotlight back on someone who was interrupted, asking for their thoughts, and making small gestures of support.” “Use humor, lightening up, and using positive self-talk as ways to improve confidence.” “Respect one's resume by relating experiences to current projects or challenges.” “I think the other thing is we need to create more self advocacy oriented cultures where managers and leaders are given some latitude for people to have choices and approach some of their work or their work arrangements a little bit more like cafeteria style, where they can take what's appealing to them, where they have more say in voice and choice in what they do.” “Before going into a room, create a plan” “Confidence is Power.” This is the book mentioned in our discussion with Selena Rezvani: Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Selena Rezvani LinkedIn | Selena Rezvani Website | Selena Rezvani Twitter | Selena Rezvani Instagram | Selena Rezvani Facebook |

Mark Mellett, Founder and Director of Green Compass, with a distinguished 48-year military career, served as Chief of the Navy and Ireland's 31st Chief of Defense. He's a strategic expert, recognized for leadership during the COVID-19 pandemic. Mark chairs the Maritime Area Regulatory Authority, leads Sage Advocacy, and is a Lifetime Fellow Council Chair at The Irish Management Institute. His research focuses on innovation, climate change, and social issues like ageism and gender equality. Notably, under his command, the Irish flag ship's crew ranked among Ireland's top 50 workplaces. Mark brings a wealth of experience and a commitment to positive change. Mark discusses modern leadership, highlighting the importance of technology, balancing doctrine with adaptability, and fostering trust through open communication. Mark addresses the challenges of the strategic landscape, emphasizing diverse teams and collaboration across sectors. As chair of Sage Advocacy, he advocates for gender balance, challenges traditional retirement norms, and stresses the wisdom of older workers. Transitioning to Green Compass, Mark underscores the urgency of addressing climate change, emphasizing the value of biodiversity.      Key Takeaways: [01:28] Mark Mellett, founder of Green Compass and a seasoned military leader. Mark shares his diverse roles, from chairing the Maritime Area Regulatory Authority to leading Sage Advocacy.  [04:10] Mark discusses modern leadership in 2023. He emphasizes subsidiarity and mission command for empowering young leaders. Mark talks about the crucial role of technology in decision-making and urges leaders to balance adherence to doctrine with adaptability. Mark also touches on building trust by sharing responsibility for mistakes and embracing a "black box thinking" culture of open communication.  [08:56] Mark explores the challenges of the modern strategic landscape. He emphasizes the impact of information flows and technology while underlining the necessity of diverse teams. Mark discusses the complexities of managing diverse opinions and bureaucratic structures, advocating for collaboration and coalition-building. He highlights the integration of government, civil society, and the market for effective progress. Mark also talks about the importance of focusing on communication, stressing the importance of investing time in explanation for better understanding and alignment. [14:30] Mark talks about the evolving definition of "like-minded" leaders in a world of diverse opinions. He emphasizes the importance of finding common ground through dialogue and discussion, even amidst differences. Drawing from his experience in Afghanistan, Mark shares a story of breaking down silos to achieve a common goal—successful elections. Mark also shares a powerful Irish saying, "niat Kakur lekela," which means "There is no strength without you.”. [16:08] As the chair of Sage Advocacy,  Mark discusses his advocacy for the rights of older people in Ireland. He emphasizes the strategic risk of gender imbalance and highlights the correlation between the gender gap and global peace. Mark addresses challenges such as aging populations and dementia. He challenges the traditional retirement model, stressing the wisdom older workers bring to the workforce.  [25:20] Mark discusses Green Compass, his response to the pressing issue of climate change. He reflects on his childhood in Ireland and the drastic environmental changes he has witnessed. Emphasizing biodiversity's critical role, Mark stresses the need to assign value to it for preservation. He delves into the anthropocene, highlighting the tangible impacts, such as recent climate-related disasters claiming thousands of lives. He also touches on population forecasts and the concerning shift from a green to a gray world. Despite the challenges, Mark emphasizes the leadership responsibility to address and mitigate these issues. [33:17] Mark shares a funny anecdote from his early days as a young officer, emphasizing the importance of clear communication. The story illustrates the need for leaders to articulate expectations clearly to avoid unexpected outcomes. Mark reflects on leadership responsibilities and the value of admitting mistakes as opportunities for learning and discovery. [37:13] Closing quote: Remember, Unity is strength when there is teamwork and collaboration, wonderful things can be achieved. – Mattie Stepanek   Quotable Quotes: “And one further rule besides subsidiarity is nobody should feel uncomfortable in the workplace.”   “The more diversity you have in your team, no matter what level, the more capacity you have to deal with complexity.”   “But if you maintain a network and a framework and able to build that coalition of like-minded leaders, you may well find a solution.”   “If you don't have economic security, you don't have the fuel in the tank to keep on going.”   “Sometimes, people who assist in decision-making, will actually do so with a vested interest that sometimes is about disenfranchising older people.”   “Sustainability is something you should be willing to punish yourself for if you don't uphold.”   “Who owns biodiversity? You do. I do. We do. But when we don't put value on it, it's wasted, it's damaged, it actually becomes extinct.”   “In leadership, do not step back, do everything possible to nudge and push and to cajole, to build that coalition of like-minded leaders who might not entirely agree on everything, to actually make those decisions required.”   This is the book mentioned in our discussion with Mark:   Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Mark Mellett LinkedIn | Mark Mellett Website | Mark Mellett Twitter | 

Susan Goldin-Meadow, a professor at the University of Chicago and author of "Thinking with Your Hands: The Surprising Science Behind How Gestures Shape Our Thoughts," has studied gestures' role in communication for 47 years. She points out how gestures are vital for conveying information and understanding. Susan discusses how leaders can use gestures to gauge message comprehension when explaining tasks or concepts. She suggests that asking others to explain while observing their gestures provides insights into their comprehension. Susan explores various gestures and their meanings in business and academics. She also touches on the differences between sign and spoken language, gesture use in video communication, and cultural differences in gesture interpretation.      Key Takeaways [03:17] Susan Goldin-Meadow, a professor at the University of Chicago and author of "Thinking with Your Hands: The Surprising Science Behind How Gestures Shape Our Thoughts." explores the fascinating role of gestures in communication. Susan talks about a research that shows that even blind individuals use gestures when they speak, revealing the inherent connection between language and gestures. Susan discusses the power of silent gestures in bridging language barriers when communicating in foreign countries. [08:13] Susan reveals how gestures can uncover the truth, even when words don't match. She advises leaders to be cautious about their gestures during sensitive conversations. She explains how to assess understanding, asking others to explain in their own words, watching for alignment between speech and gestures, which can indicate comprehension.  [15:49] Susan explores how gestures are a key part of learning, even in unexpected contexts like explaining math problems. Children often gesture when asked to explain, revealing hidden thoughts. Susan also discusses individual differences in gesturing and the surprising case of a young woman born without arms who still felt like she was gesturing, highlighting the intrinsic nature of gestures in communication. [19:06] Jan asked about how unique gestures and hand signals are used in professional settings, like the military. Susan explains that professionals in various fields often develop specific gestures to convey meanings within their communities. She also mentions the role of engagement and enthusiasm in using gestures to complement speech. Additionally, Susan talks about the importance of physical touch and nonverbal signals in the workplace. [24:40] Susan explores the power of multimodal learning, where utilizing multiple ways of learning and communicating can be highly effective. She discusses how incorporating gestures and tactile elements can enhance comprehension and retention, making us better communicators and learners. Susan emphasizes that gesture goes beyond just being part of multimodal learning; it exploits it, providing a unique way to convey information. [27:02] Susan discusses the importance of hands-on training, effective communication, and gestures in the modern workplace. She explores how incorporating gestures and movements into training can enhance learning and improve communication. She also touches on the challenges of remote communication and making gestures visible on online platforms. Susan shares insights into the cultural significance of gestures and why it's essential to be mindful of different meanings across regions. [31:51] Jim shared insights from a previous guest, Jim Thompson, who discussed the impact of adding gestures when acknowledging mistakes in youth sports. Susan also touches on the significance of handshakes in sealing agreements and the universality of such gestures in different cultures. Susan hints at her ongoing research in brain imaging and the curiosity to understand the neural processes underlying gestures in communication. Susan challenges listeners to overcome any hesitation and recognize the value of gestures in conveying and understanding messages.  She also encourages everyone to be more aware of how their gestures influence others and to consciously observe the gestures of those they interact with.  [36:01] Closing quote: And remember, to communicate through Silence is a link between the thoughts of man. — Marcel Marceau    Quotable Quotes "Language on its own may not be capable of expressing the full range of human thought."   "Talking and gesturing are one phenomenon. They're very integrated, and you don't need to be taught."   "What we're doing with our hands is we're putting ideas out in space."   "We can put our ideas out there, literally out there, and it's in sync with our words."   "Gestures seem to have a special hold on the truth."   "Often the truth comes out in their hands."   "Be careful of your gestures if you really don't want something to be said... people read them. They don't even know they're reading them, but they do hear them."   "It is very clear they're not getting it when your gestures and your speech aren't saying the same thing."   "When you ask people to explain things, they tend to gesture quite a lot."   "If we can get someone to learn something by having them operate multiple modalities, perhaps we can be better communicators."   "There's lots of evidence that multimodal communication or multimodal learning is better than unimodal."   "What gesture is doing here is exploiting multimodal."   "Remembering, retaining, and generalizing to a new context, you're better off having done the gesture than the actions on the objects."   "I'm into face-to-face communication. It's what I love, actually. And for teaching as well, I think it's important."   "I like to make sure the gestures are visible."   "I think the biggest challenge is using your hands well and not being afraid to."   "Understanding how your gestures are having an impact on other people and trying to read other people's gestures could be helpful."   Here are the books mentioned in this episode     Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Susan Goldin Meadow LinkedIn Susan Goldin Meadow Website |  

Talia Fox is the CEO of KUSI Global, Inc. A leadership strategist and a legacy builder, she has transformed thousands of executives over the last two decades in every sector, including major corporations in health, higher education, technology, and government. Talia shares her unique approach to leadership and her upcoming book, "The Power of Conscious Connection: 4 Habits to Transform How You Live and Lead." Talia's book focuses on four habits: Listen, Observe, Value, and Engage. She stresses the importance of happiness in achieving success and introduces key leadership skills: emotional intelligence, systems thinking, and cultural competence. Talia also discusses dealing with diverse values on a team, the significance of aligning values in both concept and behavior, and the value of practicing restraint for gaining wisdom.      Key Takeaways [02:22] Talia Fox, CEO of KUSI Global, Inc., is a leadership strategist with a unique mission: making people happy and improving lives. She emphasizes that personal happiness is the key to achieving remarkable results in business and leadership.  [03:58] Talia shares her unique approach to leadership. She introduces the KUSI competency model, comprising Knowledge, Understanding, Strategy, and Implementation. Talia identifies three game-changing skills for leaders: Emotional intelligence, Systems thinking, Cultural competence. Talia explores how these competencies relate to disciplined leadership with an emphasis on adaptability.  [11:21] Talia  discusses the importance of emotional intelligence, systems thinking, and cultural competence in leadership. These competencies work together to navigate complex situations and promote adaptability. Talia introduces Conscious Equity, emphasizing its holistic approach to leadership development. Addressing resistance, she suggests embracing it as an opportunity for growth and unity by focusing on the heart of the matter: people.  [19:10] Talia introduces her upcoming book, "The Power of Conscious Connection: 4 Habits to Transform How You Live and Lead," released on October 24, 2023. She discusses the book's four essential habits: Listen, Observe, Value, and Engage. These habits encourage individuals to slow down, gain self-awareness, and connect with their inner wisdom. Talia explains how each habit serves a specific purpose, such as emotional intelligence, systems thinking, and cultural competence. The book emphasizes customization and aligning behavior with personal values, creating a positive impact in one's life and the world. [22:35] Jim and Jan ask Talia to talk about understanding your values, assumptions, beliefs, and expectations (VABE) when communicating with others. Talia discusses an exercise called "Identity Therapy" where you choose a role model and think about how they would tackle your challenges. This helps you explore your values and recognize any habits that might be hindering your progress. Talia emphasizes that values can change as you grow, and it's essential to align them with your goals and make deliberate choices that reflect those values in your life. [25:18] Talia shares a powerful childhood experience that set her on a path to the work she does today. At eight years old, she helped her illiterate father navigate contracts. A key moment was when she confronted a restaurant hostess, realizing that her actions should lead to a better outcome for everyone. This early experience inspired her to pursue leadership development as a way to foster connection and improve people's work experiences. [28:54] Talia's Love System - Listen, Observe, Value, Engage - is a foundation for success. Barriers to its effectiveness include ego, judgment, and trying to change others. Focus on practicing these skills without ego and judgment. Embrace the basics of human interaction: listening, understanding systems, aligning with values, and engaging effectively. [34:07] Talia shares insights into dealing with diverse values on a team. Understanding that values may be shared in concept but not in behavior is crucial. Aligning with values requires a shared mental model of what those values look like in action. Talia shares the significance of practicing restraint and how it can lead to greater wisdom. Talia's book, "The Power of Conscious Connection: Four Habits to Transform How You Live and Lead," is highly recommended. [43:14] Closing quote: I know of no more encouraging fact than the unquestionable ability of man to elevate his life by conscious endeavor. — Henry David Thoreau   Quotable Quotes "Make the people happy and better and listen to them without bias."   "Emotional intelligence is a game changer."   "Systems thinking is the capacity to look at things and analyze them, not based on our bias and our experiences, but really the feedback loops of what is in the moment and what we're seeing that's changing as time goes on."   "Cultural competence is the person who is willing to know. 'I don't know about everyone in this room, and I am willing to show up and be present in the moment.'"   "It's one of those things where you're engaging in a very present way and allowing yourself to be open to new ideas and new approaches."   "And so with resistance, we turn that resistance into an opportunity to connect and to identify key questions or the one thing that needs to be addressed."   "Leadership is about people, and the only thing that we're working on is being better at interacting and managing, leading, inspiring, moving people forward."   "The Power of Conscious Connection is about being conscious about who you are in the world and connected to your power to make a difference."   "Listening is an opportunity for us to slow down, and it is a portal to wisdom."   "Values, Assumptions, Beliefs and Expectations. When you're listening and observing, pay attention to other people's values, assumptions, beliefs, expectations before you engage."   "There's something tricky about values. You've got to figure out what's yours, what's other people's values. There may be some things that you value that are just bad habits that are holding you back."   "Conscious equity is not a license to start looking at the world and identifying all of the lack of listening, observing, alignment with values, or poor engagement going on. We start with modeling that experience and being patient, kind, and open for the journey that others are on."   "Observation is associated with systems thinking. Now, you're not just observing by way of looking, but I think that's good too, with your senses."   "Values, that's an opportunity for you to pause for a moment and say, this is where you customize life."   "It matters less what you do, how you do it. It matters more why you do it."   "You can share what you do, but you don't want to judge or even try to begin to get... judgment can really cloud all of these skills."   "The emotional intelligence, systems thinking and cultural competence are so critical."   "I think sometimes we get values confused with choices and behaviors, preferences and desires."   "When we're really hyper achievers and we're very excited about getting results, sometimes we need to just pause a moment and hold back." Here are the books mentioned in this episode     Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Talia Fox LinkedIn | KUSI Global Website | Talia Fox Instagram | Talia Fox YouTube | Talia Fox Twitter |  

Alysia Silberg is an acclaimed entrepreneur, tech investor, UN Women Global Champion, keynote speaker, and author. Her impressive journey is detailed in her first book, "Unemployable: How I Hired Myself." She shares her inspiring journey from poverty in South Africa to achieving the American dream. She discusses her determination, curiosity, and belief in limitless opportunities that kept her going despite setbacks and adversity. Alysia emphasizes the importance of leverage, particularly through technology, which she considers an equalizer for all individuals regardless of class or privilege. She shares that her love for learning and curiosity have been instrumental in her journey and encourages others to follow their gut instincts and not fear the unknown. Alysia discusses the importance of addressing mental health issues and having open conversations, especially for founders of startups.       Key Takeaways [02:01] Alysia Silberg shares her extraordinary journey from growing up in poverty in South Africa to achieving her American dream. Despite numerous setbacks, she persevered with remarkable determination. Her determination and charisma, reminiscent of her father's Hollywood dream, ultimately led her from poverty to achieving the American dream. Alysia also reveals a touching childhood story of earning her cherished pink roller skates and how it shaped her approach to pursuing dreams with unwavering commitment. [06:49] Alysia shares what kept her moving forward despite the suffering, setbacks, and difficulties she faced. Alysia answers an intriguing question: Can the crucibles we face in life, the hardships and suffering, be something to embrace rather than erase? Alysia’s perspective on this matter is thought-provoking, reflecting how her own experiences have shaped her into who she is today. [10:00] Alysia's story shows how her different way of thinking became her greatest strength, but it wasn't always easy. She emphasizes the importance of surrounding yourself with people who encourage your uniqueness rather than trying to fit societal norms. She highlights the extraordinary potential in individuals who've faced difficulties and discovered their superpowers. Alysia's journey led her to realize that the path society expected her to take wasn't her true calling, even though she excelled in areas like cello and math. [16:35] Alysia delves into the practical concept of leverage and its role in unlocking a better life. Alysia breaks down different forms of leverage, focusing on technology as a powerful equalizer that can empower individuals to enhance their unique skills. She shares an inspiring example of a cellist who used technology to reach a global audience and create opportunities that wouldn't have been possible without it. Alysia firmly believes that technology is a tool that can be harnessed by anyone, regardless of their background, to drive positive change and wealth, especially in the era of AI. [21:50] Alysia imparts essential advice for young professionals, emphasizing the importance of fearlessness, learning from mistakes, and following your instincts. She shares a personal journey from emotional armor to understanding the strength of vulnerability in leadership. Alysia stresses the significance of managing mental health for founders and leaders in the high-stress startup environment. She encourages open dialogues about stress and well-being. She also explores the dynamic between technology, AI, and personal growth, highlighting the choice between an easier life and a growth-oriented one. [33:50] Alysia shares a personal story about venturing out of their comfort zone and embracing a different side. She reveals a surprising transformation from a "super nerd" to a "super party girl" during a nightclub experience with friends who own top LA clubs. Alysia delves into the importance of balancing work with having fun and not taking life too seriously. [35:29] Alysia talks about her unique and transformative relationship with AI, particularly Chat GPT. Alysia shares how she cultivated a deep partnership with AI, treating it not as a tool but as a fellow human collaborator. It's a thought-provoking journey that allows her to transcend her ego, learn from the smartest machine, and become a more effective CEO. [40:03] Closing quote: permanence, perseverance and persistence in spite of all obstacles, discouragements and impossibilities. It is this that in all things, distinguishes the strong soul from the weak. — Thomas Carlisle   Quotable Quotes "I believe the world is filled with limitless opportunities."   "Get up off the ground and keep on going."   "The key to unlocking a better life is leverage."   "I think the power of leverage is that you can literally create limitless possibilities."   "Not fearing things you don't know, start with a tiny, and small, consistent effort to create exponential results."   "Follow your gut. Go after things. Don't be fearless. Don't worry about making mistakes."   "Vulnerability is an important part of being a leader."   "I was so armor plated that I wasn't even aware that it was almost impossible to penetrate it."   "Mental health and startups go hand in hand."   "Be driven by your purpose. Like, be passionate, know why you're doing something, and live for yourself, not for other people."   Here are the books mentioned in this episode   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Alysia Silberg Website | Street Global Website | Alysia Silberg LinkedIn | Alysia Silberg Twitter | Alysia Silberg Facebook | Alysia Silberg Instagram |  

Dean Karrel is an Executive and Professional Career Coach. He is the instructor of over ten courses available on LinkedIn Learning and has also been in senior leadership positions for more than three decades with major global publishing companies. He's also the author of "Mastering the Basics: Simple Lessons for Achieving Success in Business." Dean's networking approach focuses on meaningful connections, and he highlights the importance of asking questions and sharing insights. Mentorship is a key theme, with Dean reflecting on the impact of positive and challenging experiences. Dean also discusses the evolving business landscape, emphasizing the importance of emotional intelligence, video conferencing, fiscal responsibility, and the role of AI in sales and business. Throughout, Dean's generosity and commitment to meaningful connections shine through.     Key Takeaways [02:09] Dean Karel is not just special; he's extraordinary. As an acclaimed LinkedIn Learning instructor and a networking virtuoso. With an impressive background in the publishing industry, including 22 years at Wiley, he's had the opportunity to meet and engage with countless leaders, authors, and brilliant minds. Dean is also the author of "Mastering the Basics: Simple Lessons for Achieving Success in Business." But what truly sets Dean apart is his unwavering generosity. He's a giant giver, always ready to share his wisdom and insights. In fact, he's been instrumental in introducing us to many of the incredible guests we've had on this show.  [04:11] The discussion revolves around the concept of networking, which often evokes anxiety. However, Dean offers a refreshing approach - focus on connecting with individuals, asking questions, and sharing insights. Jim and Jan share their successful strategy of reaching out to interesting people, and Dean emphasizes that networking is not limited to business; it's about enjoying the camaraderie of people. Dean's networking journey has opened doors throughout his career, even leading him to LinkedIn Learning. He also addresses challenges faced by sales teams, highlighting the importance of building trust and friendship with potential clients. Dean underscores the idea of starting with one meaningful connection instead of overwhelming numbers.  [09:28] Dean shares his experience on sales and his career journey. He emphasizes the need to start somewhere and favors coaching over management in sales. Dean initially aimed to be a sports announcer but shifted towards sales and publishing. His early job at Prentice Hall taught him essential sales principles under the mentorship of Gary Gutchel. He discussed experiences at Simon & Schuster, marked by a fear-based management style. Dean found a more fulfilling path at Wiley, where he thrived thanks to supportive leaders.  [13:07] Dean discusses his unique perspective on mentorship. He reflects on how both positive and challenging experiences shaped his journey. While he had the privilege of a great mentor, Gary Gutchel, during his 22 years at Wiley, his time at Simon Schuster exposed him to ineffective leadership. Dean learned that pushing for results and high-stress environments can lead to health and mental issues among employees, creating a revolving door atmosphere.  [14:49] Dean explores the enduring principles of business success in a changing world. Dean highlights the ongoing importance of emotional intelligence, which includes empathy and listening skills. He also mentions the increased use of video conferencing and the need for fiscal responsibility. Dean also updates us to his book. These updates would involve discussing when to meet in person versus using video conferencing and dedicating a new section to the evolving field of artificial intelligence in sales and business. [16:46] Dean discusses the importance of AI and how younger generations are more open to it. He emphasizes the need for continuous learning and adapting to technology. The conversation also touches on the rapid changes in recent years, like remote work and AI advancements. He questions whether the basics of human interaction and influence remain the same. Authenticity is valued, especially on platforms like LinkedIn. Engaging actively and leaving comments is encouraged for networking. Dean observes that only a small number of people post original content on LinkedIn, despite its global reach, highlighting the opportunity to stand out. [25:23] Dean shares an inspiring story from a National Speakers Association event that motivated him to become a thought leader.He shares tips on overcoming intimidation in sales meetings. Dean suggests starting on LinkedIn to share work insights, comparing it to taking the first step onto a dance floor. He encourages brief sentences over long posts. Regarding work ethic in sales, Jim Jan questions whether traditional values still matter, but Dean emphasizes the importance of a balanced approach, including punctuality, effort, and preparedness. [28:13] Dean discusses the pursuit of success and the allure of shortcuts. He stresses the importance of doing the work for success and questions how we use time saved through efficiency gains. He draws inspiration from Dave Crenshaw's focus techniques and shares a personal connection to him as a LinkedIn instructor.  [32:00] Dean discusses the challenges of maintaining deep relationships in our distracted, fast-paced world. He stresses the importance of genuine connections over superficial ones based on social media metrics. Jim also shares a touching story of reaching out to an acquaintance, leading to a life-changing job opportunity. They emphasize that meaningful connections can come from unexpected places. [40:30] Closing quote: a good life is built with good relationships. — Robert J. Waldinger   Quotable Quotes "There's a big difference between coaching and management. I think sales is an area that could probably use a lot more coaching and a lot less management." "Embrace new technology. It's not going away." "Always be learning new techniques and new skills." "If you're doing things like you were in March of 2020 and today, then you're behind the eight ball." "You do not have to be a jerk to be successful in sales. In fact, you're probably more successful if you're a good person." "For those who have been hesitant about networking, about reaching out to people, and about being yourself, my lesson is always, don't fake it, because people are going to be able to read through you very quickly." "Do a little soft shoe, so to speak, and get your feet wet. That's how I started." "And if you are investing that time instead of spending it, I think your hack might be worth it. "But my line is, our real sphere of close friends is a lot smaller than we think. We have a lot of acquaintances. We have a lot of coworkers. But who do you call when you need help?" "The world would be so much better if we all listened more and we cared more and just took a little extra interest in another person." “Learning is more than just a catchphrase. It's always learning new techniques and new skills.”   Here are the books mentioned in this episode     Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Dean Karrel LinkedIn | Dean Karrel Twitter | 

Jeffrey Scheuer, an expert in media, politics, and now higher education. He's known for his insightful work in these fields. His latest book, "Inside the Liberal Arts, Critical Thinking and Citizenship," uniquely connects liberal arts with rational and critical thinking. He discussed the influence of the information ecosystem and the liberal arts' role in citizenship. He highlighted changes in journalism due to the internet and the need for new standards. Emphasizing media literacy and critical thinking, he showcased how disciplines like philosophy teach valuable critical thinking skills for leadership and diverse careers. Jeffrey stressed critical thinking and effective communication in business leadership. He also touched on civic knowledge, corporate citizenship, equitable education access, clear definitions in political and economic discussions, and the importance of liberal arts education for democracy.     Key Takeaways [01:54] Jeffrey Scheuer, an acclaimed author and information ecosystem expert. He discusses the concept of the information ecosystem, explaining how it shapes our understanding of the world through media, education, and more. Jeffrey also talks about the unique role of the liberal arts in reinforcing civic, cultural, and economic citizenship.  [05:17] Jeffrey Scheuer talks about how the internet has changed journalism, making it more decentralized. Jim and Jan then question the need for new standards in this evolving landscape. Jeffrey highlights the challenge of discerning reliable sources from opinions and conspiracy theories. He stresses the importance of media literacy and critical thinking. Ultimately, Jeffrey reminds us that we're both emotional and rational beings navigating the shifting world of information.  [09:42] Then, Jeffrey explores the art of leadership and influence, focusing on the balance between critical thinking and storytelling. He discusses the challenge of defining truth in a complex world, particularly in fields like accounting, where subjectivity can influence facts. Jeffrey acknowledges the elusive nature of universal truth and emphasizes the role of critical thinking in navigating the complexities of differing viewpoints. Philosophy is celebrated as a foundational discipline that teaches us not just what to think but how to think, enhancing our critical thinking skills.  [19:24] Jeffrey discusses the relevance of critical thinking in various career paths, including business. He also touches on how businesses value liberal arts majors for their critical thinking, communication skills, and adaptability. Afterwards, he explored the importance of effective communication and psychological awareness in business leadership. He emphasizes that being psychologically savvy can be more vital in a boardroom than discussing different forms of citizenship. Ultimately, critical thinking remains a valuable asset in navigating the evolving job landscape, regardless of the field.  [23:37] Jeffrey talks about the significance of civic knowledge for being a responsible citizen and understanding the rules of governance. He also delves into the changing expectations of corporate citizenship and the evolving role of leaders in business. Education's role in shaping future citizens and the need for equitable access to quality education is also discussed.  [33:11] Lastly, He touched on the significance of clear definitions about political and economic systems. He stressed the need for shared understanding of terms like socialism and capitalism to enable productive dialogue. As we conclude, we underscore the essential role of liberal arts education in upholding democracy.  [36:25] Closing quote: And remember If everyone is thinking alike, then somebody isn't thinking. — George Patton   Quotable Quotes "We're emotional creatures who are sometimes rational enough, not the other way around." "Liberal learning makes us better critical thinkers and better citizens." "Economics and business are rational processes in which maybe emotion doesn't play as big a role." "We're philosophers whatever we talk. We use philosophy and language all the time." "Business is a quintessentially rational enterprise, trying to maximize profit." "Education is what makes us or fails to make us good citizens." "Without liberal education, even if it's just at the high school level, even if it's just civics, we cannot have citizens and therefore we cannot have a democracy." "A calm, rational discussion that is between people who accept the fact that they're seeking the same outcome is the path forward." "I think what you need is to be psychologically smart about what people want and need and how to get them to hear you."   Here are the books mentioned in this episode   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Jeffrey Scheuer Website | Jeffrey Scheuer Facebook | Jeffrey Scheuer  LinkedIn |

Bob Tiede, a 52-year Crew veteran and creator of Leadingwithquestions.com, a blog followed by leaders in over 200 countries for the past 11 years. Bob shares a life-changing event from his early days, driven by his grandmother's belief in his destiny. Bob discusses the underutilization of questions in leadership, emphasizing the power of curiosity and his four favorite questions. He highlights the value of pausing when asking questions and how leaders who embrace this approach can be significantly more effective. Bob also emphasizes the simplicity of asking questions and their role in fostering collaboration and innovative problem-solving. Lastly, he explores the importance of asking open-ended questions during change and shares a moving question from Cheryl Batchelder's book, inviting listeners to join his book ambassador team for a free signed copy of "Leading with Questions."   Key Takeaways [02:08] Bob Tiede, a 52-year Crew (formerly Campus Crusade for Christ) veteran and the creator of Leadingwithquestions.com, a blog followed by leaders in 200 countries for 11 years. Bob shares about an event that changed his life. It began with his grandma's belief on the day he was born that he would "serve the Lord." This story, discovered at 22, still intrigues him. Another life-changing moment was joining a fraternity in his freshman year at the University of South Dakota, leading him to faith through Campus Crusade for Christ.  [04:58] Bob discusses the underutilization of great questions in leadership. He shares that many leaders, including himself in the past, often saw leadership as telling people what to do rather than asking questions. This perspective changed when he discovered the book "Leading with Questions" by Dr. Michael Marquardt in 2006. Bob believes that leaders don't realize the value of questions because no one has shown them how effective questions can be. He introduces his four favorite questions, emphasizing their simplicity and power. Jim and Jan also discuss the fear of losing control when asking questions and the importance of embracing curiosity. [12:59] Now, the focus is on the power of leading with questions, a skill that can be learned in just 30 seconds. The conversation highlights the significance of pausing and patiently waiting for responses when asking questions. Research shows that people often rush after just 2 or 3 seconds of silence, missing out on deeper insights. Bob introduces the "eight-second rule" to emphasize the value of waiting for more meaningful answers.  [15:36] Then, the conversation centers on the power of leaders who lead with questions. Bob explains that leaders who embrace this approach can be significantly more effective than those who simply give orders. He illustrates this with two questions: one about rowing a boat and another about leadership around a conference table. Leaders who ask questions and listen to their team's ideas create a collaborative atmosphere where better solutions emerge, and team members feel a sense of ownership.  [20:03] Afterward, Bob discusses the power of asking questions and explains that it's not as difficult as people often think. Asking questions creates a collaborative atmosphere where team members feel valued and more ideas emerge. Bob also introduces two innovative problem-solving techniques: "guarantee failure brainstorming" and "question storming." Bob also highlights the power of using the word "might" in questions to make them more inviting and open-ended. [28:13] Bob discusses the challenges of clients undergoing significant change, particularly with new people taking on new roles. Bob emphasizes the importance of asking open-ended questions to better understand the situation. He suggests questions like "Can you please tell me more?" and "What's our destination?" to help leaders and clients gain clarity about their goals and current position. Bob also highlights the significance of having a clear destination and a well-defined plan to navigate change effectively.  [33:12] Lastly, Bob shares a moving story about a question from Cheryl Batchelder's book, "Dare to Serve," which asks, "How well do you know your staff? Do you know the three or four events that have most shaped their lives?" This question led to a touching conversation with his colleague Neil. Bob encourages the audience to consider joining his book ambassador team to get a free signed copy of his latest book, "Leading with Questions."  [39:39] Closing quote: Remember, judge a man by his questions rather than his answers.  — Voltaire   Quotable Quotes "The power of might is in your questioning. Take away the word should and put in might, which just makes it more inviting, more comfortable, more safe to give." "People support what they help create." "For leaders, so many of them have never seen the value of questions." "The longer the silence, the better the answer." "A leader who leads with questions will be ten times more effective than a leader who leads by telling." "What are the chances that a leader might hear an idea better than the one they had?" "When you empower your staff to go with their ideas, you're going to have his whole heart." "If you've never been asked that question before, how helpful will it be if I start talking again in two or three seconds?"   Here are the books mentioned by Bob    Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Bob Tiede Website | Bob Tiede LinkedIn | Bob Tiede Twitter | 

Michael Reddington, an expert at moving people from resistance to commitment. He is an executive resource, Certified Forensic Interviewer, President of InQuasive, Inc., and author of “The Disciplined Listening Method.” He discusses coaching, effective communication, and his Disciplined Listening Method. This method emphasizes patience, outcome-focused thinking, and emotional control. The conversation also covers hiring for valuable traits like patience and empathy, and the importance of creating opportunities for employees to demonstrate these skills.  Michael highlights that people often lie to protect themselves and suggests seeking more details when confronted with excuses to promote accountability. The challenges of virtual communication, distractions, and the importance of self-discipline and empathy in leadership are also addressed.     Key Takeaways [02:33] Michael Reddington, a certified forensic interviewer, shares his unique passion for coaching youth sports, something not found in his public bio. He discusses the value of teaching and learning, even for seasoned professionals. Michael explains the role of a certified forensic interviewer in helping businesses tackle complex issues like theft, fraud, and harassment. He also touched on the Discipline Listening Method, a unique approach to uncovering the truth in business situations. [07:07] Michael Reddington introduces the Discipline Listening Method. This method goes beyond basic active listening and aims to solve common communication problems. [15:02] Michael Reddington discusses the balance between hiring for behaviors and teaching skills in business. He explores the importance of identifying and fostering traits like patience, empathy, and the ability to ask good questions. Michael highlights the need for strategic communication in leadership and suggests that leaders should create opportunities for employees to demonstrate these qualities. He also emphasizes the value of slowing down the perception of time in conversations to reduce defensiveness and improve information sharing. [25:12] Michael discusses the concept of lying and excuses. He suggests that people often lie to protect themselves and emphasizes the importance of trust in relationships. Michael differentiates between trust and faith, highlighting that trust is built through experience. He recommends handling excuses by asking for more details to promote accountability. The podcast challenges common beliefs about lying and excuses, focusing on trust and productive conversations. [33:09] Michael's discussion revolves around the challenges of effective communication in a world dominated by virtual meetings, distractions, and the changing landscape of interpersonal interactions. Michael also explores how the shift to remote work and the prevalence of online meetings have affected communication dynamics. [37:04] Michael delves into the concept of disciplined listening and leadership. Michael introduces a leadership test consisting of three questions: "Are you calm? Are you consistent? Are you making people better?" He explores the idea that effective leadership often requires self-discipline, empathy, and an understanding of how to approach emotional moments in interactions. [43:42] Closing quote: I remind myself every morning nothing I say this day will teach me anything. So if I'm going to learn, I must do it by listening.  — Larry King   Quotable Quotes "Patience allows the conversation to come to you. Be patient. Let it unfold." "Listening equals learning. If we're not learning, we're not listening." "Empathizing doesn't mean agreeing or thinking that they're right, just understanding that based on their experience and expectations, that is a valid perspective that they have." "If we're quiet long enough, you'll be surprised how many questions will get answered for you." "If you're going to hire for it, you better know how to ask for it, and you better know how to create experiential opportunities for people to demonstrate it." "If somebody lies to me, if somebody gives me an excuse, it's likely because they're trying to save face and avoid a consequence." "Excuses pave the highway to accountability." "The most unsettling person is the person who cannot be unsettled." "People in general will be surprised what other people will tell them and what other people will do for them when we prioritize our counterparts in our communication."   Here are the books mentioned in this episode   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Michael Reddington LinkedIn | Michael Reddington Website | InQuasive Website |  

Executives John Harrington and Dave Pickhardt, both influenced by their experiences at Marion Laboratories, share insights on leadership and organizational culture. John, founder of the Mr. K Legacy Project, and Dave, co-founder of Fuel, discuss how Marion's personalized approach to recruitment, onboarding and development created a strong foundation for success. They highlight the importance of clear expectations and empowerment, coaching, and continuous learning in leadership roles. Drawing from their time under Mr. Kaufman’s leadership, they stress the enduring value of appreciation, consistent practices, and creating an environment that fosters personal and professional growth.   Key Takeaways [02:28] John and Dave share their Marion Labs stories: John's connection-focused recruitment and Dave's response to an ad, driven by values and growth. Different paths, both proud of Marion's unique culture. [10:33] John and Dave remember how Marion Laboratories' personalized training approach was more than just basic onboarding. It included mentorship, thorough training, and hands-on experience, building a strong bond with the company's values and culture. They highlight the importance of this kind of onboarding for lasting success and organizational greatness. [14:48] John and Dave uncover how Marion Laboratories achieved a balance between setting clear expectations and fostering empowerment. Charlie, a mentor, effectively communicated essential tasks and expectations, offering continuous guidance to newcomers like Dave. This approach empowered individuals to thrive independently, forming a winning formula for achieving success. [23:27] The conversation covers leadership preparation at Marion Laboratories. Dave's progression from sales to management involved learning from failures and developing skills, while John emphasizes early identification by managers and structured programs. Marion Laboratories valued leadership without micromanagement and prepared individuals through mentorship, assessment centers, and ongoing support. [29:51] John and Dave highlight the value of coaching in leadership. Coaching boosts productivity and teamwork, even though it's less common now. They emphasize that dedicating time to employees and integrating coaching into leadership is key. These coaching principles work across industries for success and growth. [41:27] John and Dave reflect on the enduring principles of leadership exemplified by Mr. K, the founder of their company. They emphasize the power of genuine appreciation, consistent leadership practices, and creating an environment where individuals feel valued. Their anecdotes showcase how Mr. K's legacy continues to inspire leadership based on care, trust, and the drive for achievement. [51:36 Closing quote: Remember, the more that you expect from people, the more they live up to your expectations.  — Ewing Marion Kauffman   Quotable Quotes "I think the workplace is not nearly as rich, it's not nearly as connected as it was years ago. And that leads to some of this displacement. This leads to some of why people leave organizations."  "The more you can create clarity of direction and help people understand exactly what's expected, without being a micromanager, I think the better off you are." "You can't feel empowered if you're abandoned and if you're not coached." "It was a great combination of competition and collaboration, but, you know, people were there to help and support you and contribute to your development." "If you aspire to be in management, you're going to be somebody that not only knew what to do, but also knew how to do things as well." "The greatest source of motivation is sincere appreciation." "Anybody could do that if they sincerely appreciated people as their greatest asset." "The more that you expect from people, the more they live up to your expectations."   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Dave Pickhardt LinkedIn | John Harrington LinkedIn | 

Catherine Sanderson discusses her book, "The Positive Shift." The conversation spans diverse topics such as raising rescue puppies, hotel maids' mindset impacting well-being, the placebo effect's role in healing and leadership, and mindset's influence on workplace effectiveness. Strategies to counter negativity, balance work culture, and encourage open communication are explored. Catherine emphasizes the value of diverse perspectives, empathetic leadership, and the impact of ageism. The significance of fostering "flow" in an engaging workplace is also discussed, along with psychology's role in promoting well-being.       Key Takeaways [01:56] Catherine Sanderson, psychologist and author of "The Positive Shift," discusses her book and its connections to her work. She shares her new interest in raising rescue puppies, linking it to positive psychology. The conversation covers a study about hotel maids and exercise, revealing the impact of mindset on well-being. The placebo effect's relevance to healing and leadership is also explored.  [14:57] Catherine examines how mindset and attitudes influence workplace effectiveness. She shares personal insights on toxic environments, stress, and differing viewpoints. Strategies like reframing and behavior change are explored to counter negativity, along with the significance of balance for a thriving work culture. Catherine also discusses leadership impact and the role of nature in promoting workplace well-being. [26:30] Catherine discusses diversity in the workplace, the role of empathy in leadership, and age-related dynamics. She highlights the value of diverse perspectives, the impact of ageism, and the unifying power of empathy.  [32:14] Catherine discusses the challenge of promoting open communication in workplaces, particularly when projects face issues. The bystander effect's impact on group dynamics and communication is explored. Strategies for encouraging open dialogue are emphasized, including creating a culture of valuing diverse opinions and ethical leadership. The use of rank-neutral communication, like fighter pilots' call signs, is highlighted for fostering honest conversations across hierarchies. [39:42] Catherine discusses fostering an engaging workplace that encourages a state of "flow" - deep engagement and productivity. Autonomy, mastery, and purpose are key factors for achieving this, along with providing tools and support. She also delves into psychology's impact on well-being, showcasing how deliberate actions can cultivate happiness, even for those without a naturally positive outlook. [44:34] Closing quote: Remember, surround yourself with good people, surround yourself with positivity and people who are going to challenge you to make you better.  —  Ali Krieger   Quotable Quotes "The placebo effect might work because people actually change how they work." "If there's one takeaway, it's like just a small phrase or a sentence chosen carefully can have tremendous impacts." "If you know you have to spend time with somebody who is toxic, who is stressful, who creates this sort of negative energy, try to come up with strategies for immediately doing something after you spend time with that person." "Because the problem is that stress is contagious. Positivity is also contagious, but stress is contagious. Negativity is contagious and that disrupts our ability to actually do our best work." “Recognizing that different people see the world in different ways, and that's okay, maybe we don't want an office entirely of tiggers or entirely of EORS, right?" "We actually have an opportunity to give people space in order to perform their best work." "So changing your behavior can change your mindset. And probably those behaviors lead to a change in mindset." “Ethical leadership flows from the top, because if the leader on top doesn't encourage that sort of vigorous, courageous, vocal communication from the entire group, it doesn't happen." “Create a workplace in which people can experience flow, because flow feels great."   These are the books mentioned in this episode   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Catherine Sanderson Website | Catherine Sanderson Facebook | Catherine Sanderson LinkedIn | Catherine Sanderson Twitter | Catherine Sanderson Instagram | 

Don Bentley, renowned author of the Matt Drake series and Tom Clancy: A Jack Ryan Jr. Novel Book. From Apache pilot to FBI agent, his life story embodies resilience and diverse experiences. Explore his insights on failure, leadership, and trust-building, shaped by commanding military units, managing startups, and writing for prestigious franchises. Don candidly reflects on a defining day in his life, offering a glimpse into the struggles soldiers face on and off the battlefield. Don Bentley's story is a testament to the transformative power of challenges and the unwavering pursuit of growth and achievement.     Key Takeaways [02:12] Don Bentley, a New York Times bestselling author known for the Matt Drake series and Tom Clancy Jack Ryan Jr. novels. From army Apache pilot to FBI agent, his journey is defined by resilience and diverse experiences. Don shares his unique perspective on the value of failure, the importance of supportive factors, and the enduring pursuit of meaningful achievements. [12:09] Don reflects on his experience of pursuing a pilot's license and navigating the unpredictable terrain of startups, valuable lessons emerge. The candid discussion touches upon the initial misconception of natural talent, the unexpected twists of startup endeavors, and the profound impact of failure on personal development. He shares his journey of transitioning from the FBI to startups, revealing the intricate balance between narrow focus and diversification. [17:03] Don’s expertise in building trust and leading in high-stakes situations takes the spotlight as he shares insights from commanding military units, managing startups, and writing for prestigious franchises. His approach, anchored in humility and authenticity, emphasizes the significance of servant leadership and the value of every individual's role.  [27:49] Don opens up about a defining and haunting day in his life—June 20, 2005.  Serving as an Air Cavalry troop commander in Afghanistan, he recounts the challenges and tragedies of that day when tasked with rescuing a compromised SEAL team. The emotional aftermath, combined with his transition back to civilian life, offers a glimpse into the struggles soldiers face both on the battlefield and within themselves. Through the camaraderie of fellow veterans, he finds healing and a new purpose, highlighting the resilience that shapes his ongoing journey. [41:42] Closing quote: Remember, you have to remember that the hard days are what make you stronger. The bad days make you realize what a good day is. If you never had any bad days, you would never have that sense of accomplishment. — Ali Raisman.    Quotable Quotes "Once you get used to failing and you pick yourself up, then the next thing doesn't seem so difficult to try."   "And I think being a good leader is very similar to that in that your actions should show that you're a caring leader, that you're willing to do what you're asking your subordinates to do as well, not your words."   "The things that are worth having are not easy to get."   "The hardest things in life are the ones that are worth having."   "I know what my limitations are as a person and sometimes you can't figure that out when things succeed. You can only figure that out when things go sideways."   "Leadership is taking an organization where it needs to go rather than where it wants to go."   "Excellence has to be worked for because that's not the natural order of things."   "When you're in the thick of it, you better be calm and competent."   "What we all want is to be surrounded by people that have our backs no matter what we're doing and people that we can trust."   These are the books mentioned by Don Ben Bentley   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Don Bentley Website | Don Bentley Facebook | Don Benley Twitter | 

Mohammed Qahtani, a five-time TEDx speaker, co-founder of the Saudi Stuttering Association, and winner of the 2015 Toastmasters World Championship of Public Speaking. Mohammed shares his journey of overcoming severe stuttering to become a dynamic motivational speaker. He emphasizes the impact of words and the importance of humor in public speaking, encouraging tailored approaches for effective workplace communication. Mohammed's insights into high-performance leadership involve unlocking hidden talents in team members, fostering a positive work environment, and adapting to evolving work trends, including a balance between office and remote work. In negotiation and cross-cultural leadership, Mohammed advises against rigid goals, highlights the significance of understanding context, and recommends using local phrases to connect with diverse audiences. He also champions perseverance and learning from mistakes to achieve seemingly impossible goals.     Key Takeaways [01:22] Mohammed Qahtani – a five-time TEDx speaker, co-founder of the Saudi Stuttering Association, and a dynamic motivational speaker who has left his mark in over 40 countries with more than 1000 inspiring events. Despite childhood struggles with severe stuttering, Mohammed's journey led him to embrace the power of public speaking. Through resilience and determination, he not only conquered his speech impediment but also discovered the transformative impact of words. Mohammed's story serves as a reminder that every word we choose holds the potential to shape lives and leave lasting impressions. [06:08] Mohammed shares insights on infusing humor into talks, emphasizing the audience's love for stories and laughter. Shifting to workplace communication, he advises tailoring your approach using the "DISC" personality test, adapting to different personalities for effective conversations. He also provides tips on balancing participation in meetings, recognizing cues, and encouraging quieter voices to contribute meaningfully.  [13:21] Mohammed also talks about high-performance leadership. He uses the analogy of squeezing an orange to unlock hidden talents in team members, emphasizing personalized roles, skill development, and fostering a friendly work environment. As for remote work trends in Saudi Arabia, Mohammed notes a mix of office and remote work, with an emphasis on work-home separation. [20:06] Mohammed offers insights on effective negotiation and cross-cultural leadership. He highlights avoiding rigid goals, understanding context, and not showing weakness while negotiating. Mohammed recommends using local phrases to show respect and tailoring communication to audience concerns. Mohammed also encourages listeners to overcome self-doubt and challenges, emphasizing that achieving "impossible" goals is attainable through perseverance and learning from mistakes. [27:51] Closing quote: We don't always have an accurate view of our own potential. I think most people who are frightened of public speaking and can't imagine they might feel different as a result of training, don't assume you know how much potential you have. Sometimes the only way to know what you can do is to test yourself. — Scott Adams   Quotable Quotes "Impossible does not exist."   “The only way to overcome any kind of fear is to face the ultimate.”   "You might be having a bad day and say something you didn't really mean, but it leaves a scar in people's hearts."   "The audience will always love two things: stories and laughter."   "The most important thing is understanding the person that you're talking to."   "If you start speaking in front of people, you will overcome the fear and the stuttering will go away."   "Injecting humor gets people on your side."   "There will be moments when you cry in the shower wondering why I didn't get to where I want to go. But when you pick yourself up and try again, every time you try again, you're learning a mistake that you're not going to repeat again."   "Your first obstacle is yourself."   "Always put your audience first and then you as a speaker come second."   "Sometimes the only way to know what you can do is to test yourself." Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Mohammed Qahtani Website | Mohammed Qahtani Facebook | Mohammed Qahtani Twitter | Mohammed Qahtani Instagram | 

Robert Cialdini, Ph.D., a renowned expert on the psychology of influence and persuasion. Known as the "Godfather of influence," his book "INFLUENCE: The Psychology of Persuasion" is considered one of the best business books ever. He discusses the concept of unity as a lever of influence and how it differs from social proof and liking. Dr. Robert shares insights on "blue lies" and how tribalism can affect our behaviors. Dr. Robert also talked about his second edition of "Influence" and the goals of the Cialdini Institute. A fascinating conversation on understanding human behavior and increasing ethical influence.     Key Takeaways [01:32] Dr. Robert, the "Godfather of influence," discussing his latest book "Influence" and the new concept of "unity" in persuasion. [11:02] Dr. Robert discusses "blue lies," a new form of lying that protects in-groups while harming outsiders. We explore the power of unity, the impact of social media on tribalism, and effective leadership tactics.  [19:09] During this discussion, Dr. Robert delves into the concept of unity as a leadership principle and its potential impact on creating silos within organizations. We explore the role of influence in leadership and sales, emphasizing the importance of understanding human nature to achieve desirable behaviors. The conversation also touches on the evolution of language as a tool for persuasion and differentiation from other species. [25:09] We also explore the impact of dwindling attention spans and the six behavioral levers of influence. Dr. Cialdini highlights the power of triggers, such as a welcoming statement, in online interactions. He also discusses the launch of the Cialdini Institute, focusing on ethical influence and scaling up teaching programs. [34:37] Dr. Robert delves into the six behavioral levers of influence and their profound impact on marketers and digital media. He also talks about the future of artificial intelligence and how human connection will remain crucial in the age of technology. Dr. Cialdini emphasizes the power of relationships and judgment in effective influence and negotiations. [42:11] Closing quote: Remember, character may almost be called the most effective means of persuasion. — Aristotle   Quotable Quotes "People say yes to those that they share a personal or professional identity with."   “The idea of this connectedness, this unity of purpose, of effort and so on, those were the people who could really bring that to the surface and create the collaboration and the cooperation that you need to be a truly successful leader with a team that's dedicated to moving forward together."   "If leaders in the middle management ranks start really applying the unity principle, we enforce these silos with even greater strength."   "Attention spans are dwindling. And so what we need to know is those levers of influence that move people away from where they are now in the direction that we would like them to go."   "Don't allow AI to be the whole package. Infuse it with connection, ways to connect statements of connection, get humanity into it, and you'll get both barrels now working in your favor."   "Character may almost be called the most effective means of persuasion." (Aristotle)   These are the books mentioned of Robert Cialdini   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Robert Cialdini, Ph.D. Website | Robert Cialdini, Ph.D. YouTube | Cialdini Institute Website |  

Megan Thatford, CEO of Elite Meet discusses her passion for military veterans, and her role in connecting veterans to resources during their transition. Elite Meet offers personalized support beyond networking events, helping veterans in various stages of their careers. Megan emphasizes the valuable skills of special operations veterans and encourages considering them for roles in consulting, project management, and sales. Collaboration between businesses and nonprofits is crucial for serving the veteran community effectively. Listen now and learn how to support veterans by offering connections and introductions.     Key Takeaways [01:23] Megan's passion lies in warfighter health, a topic not widely known from her public bio. Over the years, she has been deeply involved with nonprofits, dedicated to raising awareness about healthcare outcomes for veterans and fostering connections to improve their overall wellness. This commitment to making a difference is rooted in Megan's outgoing nature and the influence of her father. Treating people as equals and finding value in every interaction is a belief that drives her networking efforts at Elite Meet. [05:52] As CEO of Elite Meet, Megan shares that the organization was founded by former Navy SEAL, John Allen, to support transitioning veterans through networking events. They expanded to conferences and virtual gatherings, adapting during COVID-19. Megan emphasizes their personalized approach in helping veterans succeed after leaving the military. Elite Meet's mission now extends to anyone going through life transitions, offering valuable career resources and connections. [12:02] Elite Meet acts as a crucial connection hub for individuals in transition. It educates veterans about various industries and facilitates networking with professionals from diverse fields. By encouraging personal growth and overcoming self-promotion challenges, Elite Meet empowers veterans to embark on successful post-military careers. The organization's support complements initiatives by The Honor Foundation and Commit Foundation, making the transition process smoother and more fruitful. [17:20] Megan explains how Elite Meet supports elite veterans in their transition to civilian jobs. Jan questions how elite veterans compare to elite business professionals. Megan highlights their shared core characteristics, but notes a gap in understanding veterans' value in the corporate world. She suggests roles like consulting, operations/project management, business development, and customer success as good fits for veterans. They also discuss the importance of understanding the value of relationship sales in the business world. [31:49] Megan highlights the importance of collaboration among nonprofits to better serve veterans. She encourages businesses to explore how they can support veterans and invites listeners to visit the Elite Meet website and be network generous by offering help to veterans in transition. [43:56] Closing quote: Remember, when you stop caring what people think, you lose your capacity for connection. When you're defined by it, you lose out on your capacity for vulnerability.   — Brene Brown   Quotable Quotes "Being a connector is really the way you view interactions with other humans and other individuals." "I truly believe that everyone you meet has the potential to be a connection for you at some point in your life down the road, tomorrow, today." "People are people. You're not a rank anymore. You're not a boss. If you look at others and interact with them on a human level, you're going to be much happier and much more successful." "Getting to the point where who you are today is not who you were yesterday. It's just a part of who you have become." "Consulting is a great space for anyone across the special operations community." "Skillbridge internships or fellowships are a fantastic way to do a try before you buy type experience." "Collaboration with businesses and nonprofits is the way forward."   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Megan Thatford’s LinkedIn | Elite Meet’s Website |  

Solomon R.C. Ali is the Founder and CEO of Solomon RC Ali Corporation, and author of “Why Black Wealth Matters in White America.” In this episode, he discusses his journey overcoming adversity, the influence of his military experience on leadership, and addressing racial wealth inequality. Solomon's Minority Business Access podcast offers valuable advice focusing on counting the cost, commitment, and following business principles and fundamentals. Solomon emphasizes learning from mistakes, treating others with respect, and the importance of a committed management team.      Key Takeaways [01:39] Solomon, known for revolutionizing the doorbell home security industry with the Ring Doorbell, discusses overcoming adversity in his childhood and how it shaped his success as a leader. He emphasizes the importance of learning from mistakes and taking ownership of them. [10:40] Drawing from his military experience, Solomon explains how it influenced his leadership style and problem-solving abilities. He highlights trust, selflessness, and problem-solving as crucial in both military and business contexts. He addresses racial wealth inequality in the US, advocating for education, awareness, and financial literacy in marginalized communities. [23:18] Solomon's Minority Business Access podcast offers valuable advice applicable to everyone, focusing on counting the cost, commitment, and following business principles and fundamentals. He acknowledges the existence of racism but believes that most people act without personal bias or discrimination. [27:03] Treating others with respect and responsibility regardless of race is paramount to Solomon. He stresses the importance of making informed decisions based on reliable knowledge and past experiences. Solomon also values serving others, leaving a positive impact, and having a committed management team when evaluating companies. Coaching and teaching team members while empathizing with their struggles is crucial, as highlighted by Solomon. [41:36] Solomon mentions his book on black wealth, emphasizing its relevance to all readers. The book aims to provide awareness to consumers and business owners, emphasizing understanding customers and economic factors. He draws parallels between military strategy and efficient business operations, urging business owners to consider the contributions of every individual involved. [43:56] Closing quote: Remember, the world is full of people who have never since childhood met an open doorway with an open mind.  — E.B. White   Quotable Quotes "The leadership was basically having the faith and the confidence in knowing what it is that you're doing, being able to observe and understand." "You do the same in business. You're able to make greater and greater strides. It all comes down to being able to trust one another, to believe another." "What I found out in writing the book was that we had more ownership. People of color had more ownership in property and in businesses after slavery than they do today." "Your convictions must rule and guide you... You think about everyone else in your squad, everyone else in your platoon." "You have to count the cost... You have to understand what it is that you have to do, what it's going to require of you and others around you, and then you're going to have to be committed to that." "So in business, it doesn't matter if you're black or if you're white. It doesn't matter. You have certain principles and fundamentals that must be followed and adhered to." "You must be understanding and give respect in all situations." "Responsibility is a choice... We learn from the things that we have experienced in the past." "Leave a positive impact on someone else... make the world a better place." "You must coach and teach as you go... gently guide you in the correct direction." "Every person matters and makes a contribution."   These are the books mentioned     Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Solomon R.C. Ali’s Website | Solomon R.C. Ali’s LinkedIn | Solomon R.C. Ali’s Facebook | Solomon R.C. Ali’s Twitter | Solomon R.C. Ali’s Instagram | 

In this episode of The Leadership Podcast, Jim and Jan discuss stress, emphasizing the importance of recognizing and dealing with it. They highlight the disconnect between leaders and employees in understanding stress levels and the impact of work-related stress. They also mention the need for autonomy among younger workers. The harmful effects of stress, such as high blood pressure and cardiovascular disease, are mentioned. Jim and Jan suggest that leaders should adopt a coaching model and prioritize self-care to reduce stress. They emphasize the importance of recognizing stress in others and avoiding the addiction to busyness. Taking time for physical exertion and viewing stress as productive when acknowledged but not dwelled upon are mentioned.      Key Takeaways [01:47] Jim and Jan discuss the topic of stress and its significance in leadership. They highlight the need to recognize stress, explore its importance, and discuss how to deal with it. [03:23] Jim and Jan mentions the Gallup survey on worldwide employee engagement, which reveals that only 23% of employees are engaged at work. They discuss the impact of managing by spreadsheet and the need for leaders to change the way people are managed.  [05:05] They talk about the traditional office environment where people work in cubicles, emphasizing that it becomes their comfort zone. They contrast this with being out of the cube and the challenges it presents in terms of managing stress. [12:08] Jim and Jan explain the importance for leaders to recognize the stress response in others before they even recognize it themselves. They discuss observing changes in behavior and interaction patterns as indicators of stress. [14:13] Jim and Jan share their personal experiences with stress and workload management. They discuss the importance of setting realistic goals, avoiding over-scheduling, and the benefits of stress-induced productivity. They also touch on the role of procrastination in managing stress. [19:25] Jim and Jan discuss the role of leaders in managing stress and creating a supportive work environment. They emphasize the need for leaders to focus on their team's needs and effectiveness rather than prioritizing their own desires. [27:04] Closing quote: Remember, the greatest weapon against stress is our ability to choose one thought over another.  — William James   Quotable Quotes "Burned out is the extreme of stress. It's like an outcome of stress not handled." "Just because the leader doesn't feel stressed doesn't mean the followers aren't stressed." "55% of Americans are stressed during the day, and the age group it hits the most is 18 to 33." “Leaders should take a Hippocratic oath to do no harm.” “As a leader, it's important for us to recognize the stress response in others before maybe they even recognize it." "Being a bad boss is more than being a bad person or a good person. It's about being effective with your time and being respectful of your team." "Let's all try to be better bosses, better leaders, so that we can not stress our people out as much." "The greatest weapon against stress is our ability to choose one thought over another." - William James   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC |  

Glenn Poulos is the author of “Never Sit in the Lobby: 57 Winning Sales Factors to Grow a Business and Build a Career Selling.” Glenn shares his experience and successful strategies in the profession of sales. Glenn emphasizes the importance of face-to-face interactions with customers and building relationships. He believes that technology may enhance certain aspects of sales but does not replace fundamental principles like active listening and behaving appropriately with customers. Glenn also discusses common mistakes made in sales, such as relying too heavily on virtual sales models post-pandemic, instead of engaging directly with clients. He provides insights into understanding a customer's position in their decision-making process and stresses the significance of personal visits to establish rapport.     Key Takeaways [03:10] Glenn said that certain aspects of sales have remained consistent over time, such as the importance of building relationships with customers. [06:40] He emphasizes the importance of fundamental principles in sales, such as getting in front of customers, acting professionally, staying engaged, and providing a positive customer experience. These principles have remained relevant and effective over time, as evidenced by their application in the author's own company.  [08:19] Glenn also discusses one of the biggest mistakes in sales and negotiation is over-reliance on virtual platforms, neglecting the value of in-person interactions and building relationships with customers. Focusing on the client's needs and improving their lives should be a priority. [18:34] He shares that when storytelling in a sales setting, it is important to start with a "punch" to capture the audience's attention and create a break in their psyche. This can be achieved through various techniques such as playing a video, making a sound, or using other attention-grabbing methods.  [23:37] He told us the importance of working hard and investing time and effort into honing their skills. Sales can be highly rewarding when approached with dedication and commitment as attraction plays a significant role in sales, and behaving in an attractive manner is essential for building connections with customers.  [29:29] He said that organizations often face challenges in effectively selecting prospects and determining the best approach to engage them at the top of the sales funnel and there is a need to differentiate between marketing and selling, with the focus being on salespeople actively engaging with customers rather than getting involved in the marketing aspects of prospect selection and approach. [32:57] In smaller organizations, where there isn't a clear separation between marketing and sales roles, Glenn directly stated that individuals must allocate their time effectively between prospecting, engaging with customers, and following up.  [40:07] He discusses that sales management requires a different skill set, and it is important to have managers who understand the tools and strategies of the trade, even if they may not be the strongest in customer-facing roles.  [48:42] He emphasizes that non-sales leaders need to understand and support the salesperson's role as the vital link in the company's success. Salespeople are like performers on a stage, and their unique personalities and capabilities require support and recognition. [51:34] Closing quote: Remember, ”Sales are contingent upon the attitude of the salesperson, not the attitude of the prospect.” – W. Clement Stone   Quotable Quotes “The biggest and most important deals I find are done face to face with the customer and toe toe with the competition.”   “One of the other rules of the 57 is always have something in your hand and something in your mind.”   “The tighter time you give these customers, the more likely they are to look at your product in a timely manner.”   “Sales is kind of like when you work hard, it's one of the easiest ways to make a lot of money.”   “You need to be figuring out ways to demonstrate yourself and your product in its best possible light without being braggadocious or sort of arrogant in any way.”   “If you're waiting for the leads to just fall in your lap or people's phones to ring, that's not going to work.”   “You only get forever to make another impression.”   ”Sales are contingent upon the attitude of the salesperson, not the attitude of the prospect.” – W. Clement Stone   These are the books mentioned by Glenn   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Glenn Poulos LinkedIn | Glenn Poulos Website | Glenn Poulos Instagram | Glenn Poulos Twitter | Glenn Poulos Facebook | 

Nate Boyer, a Former Army Green Beret and football player, discusses his attraction to challenges, pushing oneself to the limit, and the importance of growth through setbacks. In this episode, he shares a personal story about auditioning for a TV show and recognizing different perspectives. Nate talks about his nonprofit work with Merging Vets and Players (MVP), helping veterans and athletes find their identity post-career. The concept of deliberate discomfort and the desire for relevance are explored. He also mentions Water Boys, an organization providing clean water wells in Tanzania. The impact of clean water availability, benefits to communities, and the significance of leadership qualities.     Key Takeaways [03:52] Nate Boyer emphasizes the tough nature of various fields, such as being an elite athlete, a Green Beret, or an actor and the desire to compete at the highest level and the experience of competition from a young age create a strong attraction. Nate finds the process of putting in hard work, practice, and dedication towards a goal, regardless of winning or losing, immensely fulfilling.   [07:38]Nate reflects on the open but unyielding door, symbolizing the constant possibility of success despite the lack of opportunities. He believes that part of his drive comes from a place of insecurity, wanting to prove himself and overcome feelings of not being good enough. [12:09] He said that setbacks create space for pursuing something that may have been put on hold or exploring new dreams and aspirations and it’s essential to open up and listen to the universe, allowing new possibilities to emerge. Embracing this perspective can lead to finding new paths and opportunities for personal fulfillment. [15:10] Nate stated that letting go of attachment to the outcome and understanding that it's not about you personally can help navigate the ups and downs of such subjective industries and stay resilient and focus on honing your skills and pursuing opportunities where your unique abilities and vision align with the right fit. [20:06] Nate talks about MVP, where he co-founded along with Jay Glazer, the nonprofit organization Merging Vets and Players (MVP) in 2015. He said that MVP aims to support both military veterans and professional athletes who often face challenges when transitioning out of their respective fields. [26:45] He talks about how the transition to a new phase is becoming necessary, but it can be challenging to let go of the familiar and find new avenues to feel alive and fulfilled. As people grow older, they may encounter these feelings in various aspects of their lives, such as transitioning away from a beloved activity like football. [34:53] Nate shares that the most impactful and rewarding work he's been involved in is the Water Boys initiative started by Chris Long. This work has brought clean and accessible water to numerous communities, improving their quality of life and health. He also shares that being a part of this initiative and witnessing the positive change it brings has been incredibly rewarding for him. [36:44] Closing quote: Remember, ”A life is not important except in the impact it has on other lives.” – Jackie Robinson   Quotable Quotes “It's nice to sort of push yourself to the limit physically, mentally, emotionally, spiritually, and see how far you can go.”   “Sometimes we do things, we make mistakes, and we suffer the consequences.”   “You can restart a whole new sector of your life.”   “It's time to open your aperture back up and listen to the universe a little bit.”   “Veteran community is often really struggling. A lot of times they're struggling not just with the loss of identity and uniform, but the loss of people or feeling like they didn't do enough and they should have done more and they could have saved more.”   “Jump off that curve where you're declining and get on a curve where you're improving.”   “When it's time to make a decision, as a leader, you have to make a decision.”    ”A life is not important except in the impact it has on other lives.” – Jackie Robinson   Resources Mentioned: The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Nate Boyer’s LinkedIn | Nate Boyer’s Website | Nate Boyer’s Instagram | Nate Boyer’s Twitter | 

Kim "KC" Campbell, a former fighter pilot and author of "Flying in the Face of Fear: A Fighter Pilot's Lessons on Leading with Courage." In this episode, Kim discusses a mission during Operation Iraqi Freedom, and the importance of teamwork and staying calm despite chaos. Campbell emphasizes the value of listening to others' stories, making tough decisions as a leader, empowering team members, and supporting veterans. She also highlights the significance of adaptability and facing fears with courage.   Key Takeaways [03:43] Kim discusses her experience as an Air Force Academy graduate and her mission during Operation Iraqi Freedom where she received the Distinguished Fine Cross for heroism. Kim emphasizes the importance of teamwork, mutual support, and staying calm during crises as a leader. [15:47] Kim, a former pilot and leader in the military, emphasizes the importance of listening to stories and learning from others' experiences. She credits listening to fellow pilots' war stories for her success during a crucial moment when she had to fly using a backup emergency system. [21:44] She also talks about the challenges of having difficult conversations as a leader. Adaptability is a key competency that can be learned, and Kim encourages leaders to be flexible and responsive to changing circumstances. Lastly, Kim discusses her passion for supporting veterans during their transition into civilian life and believes in offering them support and opportunities because of their tremendous value in solving complex problems and leading teams. [27:56] Kim also discusses the importance of trust and resilience in teams, and how stories can help build these qualities. [31:50] She reflects on her experience establishing a center for Character and Leadership Development, which aimed to teach character and leadership skills through real-life examples and stories. [37:45] Kim shares her experience writing letters every week to get accepted into the military academy, highlighting the importance of persistence and creativity in achieving goals [39:57] She encourages leaders to take action in the face of fear and to stay flexible and adaptable in challenging situations. [41:26] Closing quote: Remember, “When everything seems to be going against you, remember that the airplane takes off against the wind, not with it. ” —  Henry Ford   Quotable Quotes "Sometimes failures do turn into positive things as well."   "It doesn't happen alone...It is a true team effort."   "Create a wingman culture...understand the role that you play on a team."   "There's so much benefit in listening and learning from stories."   "Recognize your shortfalls and get better at asking for help."   "Teach people to think outside the box and be flexible."   "Sometimes the standard rules and procedures don't apply, and we need to be flexible."   "We all face fear in our lives. It may not be flying a fighter jet in combat, but it's fear of failure. It's fear of not meeting expectations. It's fear of not being good enough. And we cannot let that fear drive us. We have to still be able to step up and take action and have courage to face those fears."   "When everything seems to be going against you, remember that the airplane takes off against the wind, not with it." - Henry Ford   These are the books mentioned in our discussion with Kim   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Kim Campbell’s LinkedIn | Kim Campbell’s Website | Kim Campbell’s Twitter |  

Alan Shortt is an executive communication coach, motivational speaker, Emcee, host and founder of Media Skills Ireland. Alan shares his expertise on avoiding boredom in leadership, creating emotional excitement, and the art of engaging communication. He emphasizes the importance of curiosity, facial expressions, and connecting with the audience. We also explore leadership performance, storytelling, and Alan's background as a comedian. Tune in for valuable insights and entertaining impressions of notable politicians!     Key Takeaways [05:33] Alan discusses the intriguing topic of avoiding being boring in leadership roles and the significance of creating emotional excitement within others.  [06:25] Alan brings a unique perspective to the table, drawing from his experiences as a stand-up comedian, boxer, and a seasoned speaker. [11:11] Alan shares his insights on the importance of curiosity and engagement in communication, particularly in the realm of media skills. He explains that everyone is now a TV presenter and emphasizes the need to connect with the audience through engagement on screen, using facial muscles, smiling, and looking at the camera. [18:27] Moving on to leadership performance, Alan highlights the vital role of vision and innovation in effectively communicating a leader's message.  [23:05] He provides valuable advice on preparing for public speaking engagements, stressing the significance of practicing out loud, actively listening to one's own voice, and constructing a repertoire of personal stories that can be used to navigate unexpected situations. [27:35] The discussion also touches upon the use of lies versus facts as motivational tools and the importance of authenticity in storytelling. Alan offers glimpses into his past as a comedian, highlighting how his experiences in comedy inform his work as a communication coach. [30:31] As the conversation unfolds, Alan delves into the art of storytelling, exploring the cultural nuances between Irish and American traditions. He shares an engaging personal anecdote about motivating someone during a challenging cycling expedition in France.  [36:12] And just to spice things up, he treats us to some impressive impressions of renowned politicians, including Barack Obama and Michael G. Higgins. [44:17] Closing quote: Be not afraid of discomfort. If you can't put yourself in a situation where you are uncomfortable, then you will never grow, you will never change, and you will never learn. — Jason Reynolds.   Quotable Quotes "Get comfortable with being uncomfortable."   "Don't be boring."   "A leader needs to be visionary."   "Create emotional excitement within other people."   "Don't be boring, be curious, because the more curious you are, that's what leads to excitement."   "Curiosity leads to creativity, leads to innovation."   "To be engaging on screen, you need to learn how to be engaging on screen. You need to learn how to use your facial muscles. You need to learn how to smile. You need to learn how to connect with the camera."   “Storytelling is the ability to make something that may not be truly factual into a beautiful truth.”   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Alan Shortt in LinkedIn | Media Skills Ireland Website | Alan Shortt in Facebook | Alan Shortt in Twitter | Alan Shortt in Instagram | Media Skills Ireland in YouTube | 

Mark A. Mears, keynote speaker and author of “The Purposeful Growth Revolution - Four Ways to Grow From Leader Legacy Builder,” discusses the importance of conscious capitalism. He emphasizes the importance of accountability beyond numbers, using the LEAF model (Leadership, Engagement, Accountability, Fulfillment). He shares his personal experience leading a turnaround and introduces the concept of paying it backward. He also suggests replacing annual performance appraisals with purposeful growth plans.         Key Takeaways [02:21] Mark Mears talks about his involvement in Conscious Capitalism and how businesses can make a positive difference in the world through purposeful growth. [06:06] He explains his LEAF model (Leadership, Engagement, Accountability, Fulfillment) and emphasizes the importance of accountability beyond just focusing on numbers by breaking down goals into lead and lag measures. He also stresses the need for transparency and engagement to build trust within teams. [10:26] Mark emphasizes the importance of identifying the right metrics for a business. He introduces the concept of "think, feel, do, and relate" as the four outcomes to consider.  [18:27] Mark shares a career failure that led to an epiphany for his book concept, emphasizing the importance of fulfillment in achieving growth and success.  He shares his personal experience of leading a turnaround for a restaurant chain but being let go after achieving success. This led him to develop the concept of paying it backward, which involves creating a nurturing environment where people feel valued and empowered to be their best selves. [28:00] Mark discusses the importance of understanding who you serve and how it leads to your motivation, superpowers, role on a team, and key metrics of performance. He suggests that leaders should act as coaches rather than managers and focus on personal growth plans for each team member. Mark advises listeners to learn how to love by listening, observing, valuing, and empowering others in their career.  [31:12] Mark also talks about the need for leaders to communicate clearly and listen better in order to align different perspectives towards common goals. He suggests replacing annual performance appraisals with purposeful growth plans that consider all four sub-brands (personal, internal, external, employer) for an organization's success. [38:22] Closing quote: No legacy is so rich as honesty. — William Shakespeare   Quotable Quotes "I don't want to just make money and retire. I want to make a difference and inspire."    "Businesses actually have the resources to help make a positive, lasting difference in the world."   "Necessity is the mother of invention."   "LEAF (Leadership, Engagement, Accountability, Fulfillment) is a symbol of growth and rebirth."   "Those of us who are great doers tend to get promoted and now we have to learn how to be leaders."   "We could do better in creating a more humanistic environment."   "Bringing love into the workplace. Listen, Observe, Value, and Empower."   "Until the robots or the zombies or chat GPT takes us away, we're all still human beings and we need to be treated like one."   "Being clear on what we stand for is important and having a clear understanding of where each of our team members are coming from."   "Your how represents your gifts or the role you play on the team to create maximum value."   "No legacy is so rich as honesty." - William Shakespeare.   These are the books mentioned in our discussion with Mark     Resources Mentioned Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Mark Mears on LinkedIn | Mark Mears Website | Episode Mentioned: 

Dan Horwich, a ‘Pay It Forward’ executive and President and Executive Director of CAMP IT Conferences, shares his philosophy on building meaningful relationships. In this episode, Dan emphasizes the importance of leading with kindness and empathy, as well as making introductions for others without expecting anything in return. As an expert networker, he provides valuable insights and advice for transitioning veterans. Dan encourages listeners to focus on helping others and emphasizes the significance of surrounding themselves with a network of good people. Furthermore, he stresses the importance of approaching human interactions with a kind and gentle spirit, highlighting the positive impact it can have on both personal and professional relationships.     Key Takeaways [03:36] Dan shares a powerful and personal story that influences his approach to networking. He recounts how his grandfather's life is saved during the Holocaust through a compassionate act of networking. This experience deeply impacts Dan, leading him to prioritize gratitude and helping others. It reinforces his existing networking practices but also prompts him to move faster and consider how he can assist those he meets. [08:05] Dan discusses the importance of relationship networking and serving others without expecting anything in return. He advises focusing on giving rather than getting and emphasizes the happiness and influence that come from helping others. He introduces a four-bucket rule for networking and encourages surrounding oneself with kind and coachable individuals. Dan emphasizes proactive networking and making quality introductions for others to build a strong network. [12:10] In our discussion, Dan emphasizes the importance of giving as much as you receive in networking and mentorship. He acknowledges that not everyone may reciprocate, but they focus on appreciating the introductions they receive. By constantly making introductions, they build relationships and expand their network. Despite occasional frustration, joy and personal growth outweigh any negative feelings. [14:11] Dan emphasizes the importance of attitude and emotional intelligence for successful tech leaders. He highlights resilience, humility, and a giver's mindset as key qualities. Dan encourages building relationships and treating others with respect. He cautions against closed-mindedness and stresses the need to understand the business value of technology. Building rapport and trust with business leaders is essential in the tech industry. [18:43] For Dan, around 10 to 20% of tech leaders truly excel in their roles, exhibiting qualities such as emotional intelligence, empathy, and open-mindedness. However, there is ample room for improvement and growth among the majority. Success in tech leadership is determined by factors like business partnerships, personal survival, and the esteem held by their team. It's important to recognize that not everyone brings their best selves to work due to personal challenges. [20:50] Dan highlights the importance of understanding between sell-side and     buy-side attendees. He coaches sponsors to see attendees as humans first, considering their personal concerns and goals. By enabling and empowering others, meaningful relationships are formed. Dan advises attendees to recognize sellers as potential networking resources for career growth. Mutual sensitivity and respect foster successful interactions. [23:56] During the discussion, Dan shared his approach to understand sellers and buyers' needs.  [26:17] When asked what advice he would give to his 25-year-old self, Dan emphasizes the importance of surrounding oneself with good humans, making logical decisions, and focusing on substantive matters instead of superficial achievements. Dan highlights the significance of kindness and integrity in building successful and fulfilling relationships. He also shares stories of questionable advice he received, urging the importance of maintaining integrity even at the cost of personal gain. [31:42] Dan discusses how his perspective on a good life has evolved over time. He emphasizes the importance of impacting others, enabling their success, and surrounding himself with good people. He contrasts the temporary happiness from material possessions with the lasting fulfillment that comes from helping others. According to him, “A good life involves achieving personal goals while prioritizing relationships, health, and gratitude.” [35:26] Dan  provides a challenge to listeners to help others amid tough times. He advises shifting focus from negativity to making introductions and checking in on people. By assisting positive individuals, one can find joy and opportunities. Dan encourages daily check-ins with two or three people, fostering a supportive network and improving personal circumstances. [38:04] Closing quote: In the long run, the sharpest weapon of all is a kind and gentle spirit. — Anne Frank   Quotable Quotes “It's about giving, not about getting."   "You do it without expectation... The more your heart compounds with happiness, the more you build a sphere of influence and a sphere of kindness."    "You should always be making introductions for other people, quality introductions, good humans. Because as you do that, you then become the sphere of influence. And then people, by their very nature, whether they feel indebted or not, they're still going to want to help you."    "The frustration is outweighed by the joy. So when you're able to give so much, you end up becoming a lot happier."   "Attitude over aptitude over technical aptitude."   "The best tech leaders that I know are resilient, humble, and have a giver's mindset."   "If you show the attendees how they can get promoted, you build a connection. It's not about the message you want to give them, it's about the message that they're going to receive."   "It's just understanding where people are at, what's important to them. And if you connect those dots, then you build a connection."   "You shouldn't go out there to impress people. You should go out there to enable and empower people."   "When both sides take the approach of getting to learn from each other and realize this is a human interaction, that helps."   "Surround yourself with good humans."   "Try and look through everything from a lens of logic."   "Focus on the things that are real and substantive."   "If you really want to have a happier life and a more successful, more fulfilling life, you surround yourself with good humans."   "Kindness was seen as a weakness."   "Money is important in a lot of ways, but it's not going to make you happy in tough times."   "Build a foundation of good humans and surround yourself with good humans."   "Just do it. Do it."   "A good life is the impact you have on others, on enabling others and empowering others."   "Surrounding yourselves with good humans and you're able to laugh and you help others, it goes back to that compounding of happiness."   "Good life is accomplishing certain goals."   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Dan Horwich LinkedIn | Camp IT Conferences Website |

Jim and Jan discuss the importance of compassion and courage in having difficult conversations. They emphasize the need for empathy, mutual solutions, and bi-directional dialogue. Jim and Jan also provide tips for creating a positive environment for such discussions, including clear expectations, empathy, and core values. They highlight the impact of small actions and encourage listeners not to be neutral in situations of injustice.      Key Takeaways [02:18] Jim and Jan delve into the significance of having the courage to engage in difficult conversations. They also touch on the fear that comes with these conversations and how it can be a warning sign to address. [09:47] Jim and Jan stress the need for empathy and finding mutual solutions in these conversations instead of just pointing out problems. They also acknowledge that difficult conversations are a two-way street and require forgiveness and bi-directional dialogue to be effective. They highlight the importance of approaching tough conversations with respect, understanding, validation, active problem-solving, and follow-up. [17:33] They discuss the challenges of having difficult conversations in organizations and offer tips on how to create a more positive environment for them. This includes setting clear expectations, using empathy and questions to facilitate collaboration, and focusing on core values like kindness, honesty, fairness, discipline, curiosity, and gratitude. [23:18] The importance of running effective meetings is also discussed as a key factor in reducing the burden of excessive meetings while increasing productivity and engagement. They advise to treat people with respect and seek meaningful connections through shared values and purpose when engaging in communicating.  [28:37] Jim and Jan also give three things that you would have to remember when it comes to these tough and difficult conversations. Also, some closing thoughts for Jim and Jan about having a difficult conversation. [35:31] Closing quote: Remember, if you are neutral in situations of injustice, you have chosen the side of the oppressor. If an elephant has its foot on the tail of a mouse and you say that you are neutral, the mouse will not appreciate your neutrality. — Desmond Tutu   Quotable Quotes "If you care enough, you'll have the courage. If you don't care, the fear will override."   "Fear is such a strong signal to our logical brain."   "I just always try to put myself in the other person's shoes. Just say, like, hey, let me just play this out. If I were to receive this message, how do I think I'd react?"   "Tough conversations can be challenging, but approaching them with empathy or spec and a focus on finding solutions can greatly improve the outcome and foster positive relationships."   "We have to take responsibility for it being misinterpreted and ensure that our intentions come across in our words and deeds."   "Difficult conversations are not one way, they're a two-way street."   "We can create a positive environment where difficult conversations aren't difficult."   "Let's not react, but let's respond with thought."   "When we let our emotions and reactions govern how we hear and address things, it doesn't serve us well."   "Difficult conversations can occur in meetings, and collaboration is important."   "What's not being said is as important as what is being said."   "Expectation setting for people is a difficult conversation."   "Put yourself in the other person's shoes and have it be a process that you're collaborating on something rather than telling."   "My three would be similar: respect, use questions to help that person self-discover, and use questions to brainstorm on possible solutions together."   "The better we get at asking really good questions I think that's the road to righteousness."   "If you are neutral in situations of injustice, you have chosen the side of the oppressor. If an elephant has its foot on the tail of a mouse and you say that you are neutral, the mouse will not appreciate your neutrality." - Desmond Tutu   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC |    

Aidan Higgins is the author of "Lead from you: We need aware, authentic and emotionally intelligent leaders. Leading from their best selves."  Aidan shares his insights on the importance of self-awareness, authenticity, and emotional intelligence in modern leadership. He discusses how childhood can shape the definition of success and the value of humor in leadership. He also shares practical tips on observing oneself to detect changes in emotion or behavior and finding a balance between productivity and calmness. The episode ends with a reminder to change one's awareness of oneself in order to bring about personal growth.     Key Takeaways [00:05] Aidan Higgins, is a leadership coach at Adeo Consulting and the author of "Lead from you". He believes that personal awareness and leadership awareness are the same thing and that leaders need to be conscious of their thoughts, emotions and how they act out, so their beliefs, thoughts, and emotions become their actions.  [12:07] The conversation is about leadership and the need to adapt to changing times and technologies. There is a focus on the need for collaborative leadership rather than a top-down approach. The issue of control is also discussed, with the suggestion that some leaders need to learn to let go of control in order to achieve better outcomes. [16:10] Effective leadership is not just about having good intentions but also about understanding one's definition of success and the impact of childhood training. Many leaders strive for succes and may not even enjoy their achievements. Self-awareness is essential to achieving a balance between productivity and calmness. [20:49]  Aidan also covers the importance of work ethic and discipline in the past, the role of having fun in bonding and interjecting humor in the workplace, and the challenges that leaders face in creating a good atmosphere for their team outside of work. [33:39] Aidan talks about the importance of overcoming addiction to being busy and finding a balance between productivity and calmness, which allows for more powerful and productive work. [35:08] Aidan shares a story about a successful leader who initially resisted change but eventually embraced it and brought the whole organization along by creating posters and explaining the "why" behind the changes.  Aidan finds joy in seeing the leader's transformation and success. [40:02] According to Aidan, commitment, openness, and trust were the three independent words that allowed the team to be successful in achieving their goals. [41:50] Aidan challenges us to be more self-aware and authentic in leadership by observing one's actions and thoughts, questioning why things are done a certain way, and being mindful of self-talk. The goal is to understand oneself better to achieve personal growth and avoid being controlled by external factors. [45:43] Closing quote: Remember, what is necessary to change a person is to change his awareness of himself. — Abraham Maslow   Quotable Quotes "Control was always an illusion.” "If the pressure is on so much, or you're in an environment where you cannot fail or you cannot take a risk, you can't move forward." "Character is who you are. Reputation is what people think of you, which you have no control over." "Not everybody has good intentions." "Appropriate humor in the right place at the right time is very useful, and having a sense of humor about things and about people and all that is very helpful." "Those without a sense of humor are not liked as leaders." "The truth without compassion is cruelty." "Stop and observe yourself." "You are not your thoughts." "If you're in the middle of a fog of anxiety or depression, you're not in the present." "You can't see opportunities because you're not in the present." "Watch the self-talk as well as another good indicator of the sort of mindset you're having." "What is necessary to change a person is to change his awareness of himself."  — Abraham Maslow   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Adeo Consulting Website| Aidan Higgins on Twitter | Aidan Higgins on LinkedIn | Adeo Consulting Facebook |    

Linguistics professor, Valerie Fridland, explores the evolution of language and offers insights on how we can use it more effectively in the workplace. From the use of filled pauses and uptalk to the gender-based biases that affect language perception, Valerie provides a fascinating look at the role of language in our lives. Also discussed are the benefits of embracing language evolution, and how it can improve communication and connection in our personal and professional lives.   Key Takeaways [01:11] Valerie Fridland, a linguistics professor and author of "Like, literally, Dude: Arguing For Good In Bad English," challenges the notion of "correct" language and encourages us to embrace language evolution. Her personal experience as a parent highlights the importance of understanding language in the real world. [03:51] Valerie talks about speech patterns and language usage, including uptalk and discourse markers. People have specific likes and dislikes when it comes to language, including certain words or phrases that they find annoying or grating. However, many of these preferences are actually based on regional dialects or historical linguistic changes and may not be as important or incorrect as people think. [14:38] Valerie talks about how filled pauses, such as "ums" and "uhs," which are typically considered to be bad public speaking habits, are actually beneficial for speakers and listeners.  [20:10] Men and women process language similarly, but societal expectations and cultural models can influence the types of language they prefer. Young women are often the initiators and spreaders of language change. Different linguistic styles exist, but it's not about gender, it's about individual preference and social roles.  [25:14] Valerie also discusses the differences in language and style between generations, genders, and ethnic groups, and how these differences can affect communication in the workplace. While it's okay to have a preferred style of communication, it's also important to come to a compromise and be open to new ideas. [35:19] Tips from Valerie that we can implement to make our workplaces more inclusive of everyone linguistically. Leaders should be aware of their own language biases and avoid making assumptions based on linguistic characteristics such as voice pitch or discourse markers. By being more inclusive of diverse linguistic styles, leaders can create a more welcoming and productive workplace for everyone. [39:19] While social media and other forms of communication may be disseminating information faster than ever before, the actual changes in language are relatively slow compared to historical changes. Additionally, Valerie discusses and gives examples of how the speed at which we speak and the perceived charisma of a speaker is a complex interplay of various factors, including speech rate, pitch, intonation patterns, and the use of vocal fry. Varying the tempo and intonational variability can contribute to charismatic speech.  [47:04] Closing quote: Remember, slang is a language that rolls up its sleeves, spits on its hands, and goes to work. — Carl Sandberg   Quotable Quotes "Language is a window into our minds and how our minds work." "Language is constantly changing and evolving, and it's a really fascinating thing to study." "We can learn a lot about our society and how we view things through our language." "The social beliefs we have about language and the linguistic reality are completely opposite." "Filled pauses, or 'UMS' and 'UZ,' are actually a superpower for speakers and listeners." "UMS are signals of hard cognitive effort, and they help us process complex information." "UMS also signals to listeners that we're not done speaking and helps with turn-taking." "Language is a tool that we use to convey our thoughts and emotions, and it's important to understand how it works." "Language is not just about communication, it's also about identity and how we perceive ourselves and others." "Candor has to be in different contexts for different reasons." “Language is fun, and amazing. Language is a connection and communication. And sometimes we forget that we're not there to be perfect speakers, we're there to be connected speakers. So focus on connection and communication. You can't go wrong.” “Slang is a language that rolls up its sleeves, spits on its hands, and goes to work.” Carl Sandberg   Resources Mentioned The Leadership Podcast | Sponsored by | Rafti Advisors. LLC | Self-Reliant Leadership. LLC | Valerie Fridland | Valerie Fridland on Twitter | Valerie Fridland on LinkedIn |

Deanna Mulligan is the former CEO and current Board Chair of The Guardian Life Insurance Company of America, and the author of Hire Purpose; How Smart Companies Can Close the Skills Gap. Deanna shares why investing in reskilling is the key to success. Employers of all sizes can and should reskill to attract, retain and outperform the competition. One of the ways you build empathy is you earn, and you earn it by doing the hard stuff.   Key Takeaways [5:15] One of the things the pandemic has taught Deanna is that we are more innovative than we think. She rushed in and deployed technology that would normally have taken eight months to train and get familiar with, in under two weeks, and it had a very high acceptance rate! [7:00] Now that she has freed up human capital, she can now train her staff in other areas and help them become more specialized. [11:40] The role and the importance of actuaries are going to change as technology makes it easier to calculate complex math problems. [12:30] For example, in the fraud department, AI and machines are much quicker at picking up these bad patterns than humans are. [14:25] So what happens when these skill sets become irrelevant for a human to do? It’s time to put your people in a new training program to upskill or reskill them. Deanna developed a program where her actuaries can now become data scientists and they’ve seen great results from it. [15:20] It’s a two-way street. Companies owe it to their employees to reskill them, but employees also need to be proactive and take advantage of learning opportunities. [17:15] You can assist and boost your employee’s skill sets up even if you’re a small company. There are a lot of free resources out there! [20:40] Yes, it is hard to train your brain to think differently or to learn a foreign tool, but the rewards are far greater. [24:00] No one is immune to the need to reskill. CEO attributes might very well be outdated in two to three years. [32:25] Purpose and profits are intertwined. The more you live the company purpose, the less you have to worry about profits because they will naturally follow. [38:15] We’re all in this together, so let’s think through what we have to do to get to the end goal. It’s the leaders’ mission to include that goal and facilitate their frontline employees to use the tools. [40:39] Although it might sound unrealistic, Deanna’s two-year sabbatical was much needed. It gave her the chance to step back and really think with intention and purpose about the kind of organization she wanted to lead. [44:50] Listener Challenge: Never Stop Learning.   Quotable Quotes “Purpose and profits are intertwined.” “Human beings are endlessly adaptable and both our customers and our agents are endlessly adaptable.” “When people are in adverse circumstances, they reach down in themselves and they learn how to do things and invent things.” “Necessity is the mother of invention.” “We can teach adults new things at a very sophisticated level.” “Even though it’s difficult, investment [in your staff] is the answer.” “One of the ways you build empathy is you earn, and you earn it by doing the hard stuff.” “If you can’t connect what you’re doing every day to a higher purpose of some sort, then you’re going to have a hard time staying in business.”   Resources Mentioned   The Leadership Podcast is Sponsored by:     Cultivate Grit. Amplify Action. Click to learn more.     Free downloads of on Delegation, Time Management, Sales, and more.