Traditional banks and how we interact with banking services will be obfuscated by software, crypto, & technology platforms in the next 5 to 10 years. Our children will wonder why we ever visited a bank branch or logged into an online banking portal.
headlessbanking.substack.com (https://headlessbanking.substack.com?utm_medium=podcast)
How Clair Built Earned Wage Access
Nico is a wizard when it comes to building fintech solutions, understanding regulation, and navigating difficult partnerships with Sponsor Banks. It was a joy to have him on and to hear how Clair was built from the ground up. Hope you all enjoy the episode. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
9/21/2023 • 27 minutes, 14 seconds
Global Banking for LATAM Startups
In this episode of The Headless Banking Podcast, Chris interviews Bernardo Brites, co-founder and CEO of trace financial, a company that provides international payments, FX, and multiple use bank accounts to help globalize LATAM businesses. Bernardo talks about his journey through FinTech, starting a money transfer business, and the evolution of their products.This episode was recorded at a very interesting time when SVB had sounded the alarm. Bernardo and his team worked around the clock to help businesses that were stuck during this time. Interestingly enough, SVB banked 90% of LATAM businesses holding USD accounts.Tune in to hear how they accomplished this and much more! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
5/10/2023 • 25 minutes, 49 seconds
Unlocking Payroll Data
In this episode of The Headless Banking Podcast, Jeff interviews Brian Karimi-Pashaki, Head of Partnerships at Pinwheel, a company that provides income verification, direct deposit switching, and payroll data connectivity for FinTech & banks. Brian talks about his background in FinTech, starting at Goldman Sachs and buying third-party technology to build a Marcus. He also discusses the challenges of building new products inside a larger company, as well as the importance of AI assistants in the future of the financial industry.Diving into Pinwheel, Brian explains that the company is an API layer that sits in front of payroll systems, similar to Twilio and Plaid for telecommunications and banking data, respectively. By making payroll data accessible through their API, Pinwheel enables developers to build products and services that utilize this information. Examples include early access to wages, income and employment verification for loans and apartments, and more efficient and secure data sharing between employers and landlords.Overall, Pinwheel is changing the way payroll data is accessed and utilized, opening up new possibilities for the industry and beyond. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
4/13/2023 • 46 minutes, 32 seconds
Globalizing the Investment Infrastructure
How do international entities allow their customers to get access to the US market? With the uncertainty of markets and currencies, Alpaca is facilitating the pipes for companies to expand their offerings by stretching out their technology globally to give access as they were located in the US.I sat down with Yoshi Yokokawa, Co-Founder and CEO of Alpaca, to discuss how they set this up and tirelessly on the grind to expand into new markets. We discussed why this is important and their vision of globalizing the US market into new regions. Tune in to also hear about the awesome event they threw down here in Austin that included real life Alpacas!Thanks Yoshi! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
3/30/2023 • 25 minutes, 7 seconds
The Rise of eToro: A Social Trading Platform
In a world dominated by traditional brokerage firms, eToro stands out as a disruptor in the financial services industry. Founded in 2007, eToro offers a unique social trading platform that has attracted millions of users worldwide. The company's co-founder, Ronen Assia, has been instrumental in shaping eToro's vision and growth. eToro's rise is a testament to the power of disruption and innovation in the financial services industry. By putting the user experience at the forefront and making trading a social experience, eToro has transformed the way people invest and trade. It was a joy to speak with Ronen in this episode, hope you enjoy it! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
3/17/2023 • 28 minutes, 53 seconds
Joseph Akintolayo | Founder, Deposits
I had the pleasure of speaking with Joseph Akintolayo, Founder and CEO of Deposits, the turn key solution for banks and brands to deliver experiences to customers without the need for technological expertise. Building personalized user experiences do not need to be massive cost and take a year to build. Joseph and his team are helping programs and FI’s get to market quick without breaking the bank (pun intended)! We get into how FI’s can leverage Deposits tech stack, brands can get to market with a partner bank, or not, and the path forward for banks to compete with other Fintech competitors.Tune in and enjoy! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
3/1/2023 • 22 minutes, 39 seconds
Sardine | Changing the Foundation of Fintech
If you haven’t yet heard of Sardine or you have but you aren’t sure what they do then you need to listen to this episode where I chat with Aditya Goel, Co-Founder of Sardine. Essentially Aditya & team have built the one-stop shop for creating the foundation of a Fintech company. They are tackling the most difficult problems that many folks consider boring but are absolutely foundational to the success of a Fintech. The key pillars of any great fintech are Onboarding, Risk, Fraud, and Payments Ops. Rather than building these all yourself or blending together 2, 3, or 4 partners a founder can get a rapid start by just using Sardine.Hope you all enjoy it! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
2/16/2023 • 37 minutes, 49 seconds
Chris Joins the Fun!
A good friend and former colleague, Chris D’Antuono, will be hosting new episodes of the Pod. Can’t wait for his interviews with some great thought leaders in the Fintech world! In this episode, we give a brief background on Chris, talk about the stealth fintech he is building, some of the challenges he faced, and how he was able to overcome them. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
2/2/2023 • 27 minutes, 8 seconds
FTX Meltdown & Impact for Crpyto
Jared Silvers (Fireblocks) & Asaad Faquir (Crowe) both old friends & previous guests on the show join me to unpack what happened with FTX, what it means for the crypto industry in 2023, and why BTC is the only true decentralized currency vs altcoins, CBDCs, etc.. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
1/19/2023 • 38 minutes, 54 seconds
Automate Your Most Annoying Task, Taxes!
I was fortunate to interview Ben Borodach, Co-Founder, of April and I was amazed by what he and the team have created. The company's vision is to democratize access to the tax code, enabling any company to develop and incorporate tax features and filing into their application. The platform today focuses on helping people file their taxes simply & seamlessly with aims to disrupt the biggest players in the space such as TurboTax and TaxAct that have not innovated much over the last 5 to 10 years. However, April plans to go much further in educating employees on how best to fill in their tax forms, specifically the black box that is a W-4, where everyone has anxiety. “Wait do I fill in a 0 or a 1? Maybe I should file my dependents!?! AHHHHH!” We’ve all had this feeling. April will provide tax estimates so that employees will be able to optimize their W-4 withholdings for their situations. Whether that is reducing withholdings so they can keep more money in their pocket or in the odd case maybe they want to increase their withholdings as a savings mechanism. In either case, April is providing a huge leap forward for consumer tax filing experiences. Hope you all enjoy the episode.About Ben:Ben has spent his career working at the intersection of finance and technology. He helped scale Team8 Group into a multi-hundred million AUM fund, and initiated and helped sell several FinTech companies to PayPal and BitSight, among others. During his tenure at Team8, Ben also spearheaded the firm's strategy arm and its US office as well as launched an award-winning cyber ETF and Ph.D. program. He has also been an advisor and contributor to the World Economic Forum on issues relating to central bank digital currencies. Before joining Team8, Ben was a FinTech strategist at Deloitte Consulting, where he advised the largest US banks and insurers on their business, technology, M&A, and venture strategies. . This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
1/12/2023 • 33 minutes, 40 seconds
Increasing Loan Approval Rates with Upstart
Many consumers and small business owners have likely experienced pain and unfair rejections when requesting a line of credit from a traditional bank. Upstart is working to solve this by using machine learning, AI, and tailored risk models that increase loan approval rates. Jeff Keltner & I unpack these issues and what Upstart is doing to solve them.Jeff is SVP of Business Development at Upstart and the fifth employee at the firm. Prior to Upstart, Jeff worked at Google for 6 years. He was the first business person focused on what is now Google Cloud – spending time launching and running the Education business, Global 200 account marketing, and Chrome for Business areas.Upstart is a leading artificial intelligence (AI) lending platform designed to improve access to affordable credit while reducing the risk and costs of lending for our bank partners. By leveraging Upstart’s AI platform, banks can offer higher approval rates and experience lower loss rates, while simultaneously delivering the exceptional digital-first lending experience their customers demand.Enjoy! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
5/17/2022 • 45 minutes, 37 seconds
Banking for SMBs Designed by SMBs
Stephanie Sample is a serial entrepreneur and franchise owner who just recently decided to jump into fintech after experiencing the troubles firsthand. Fundid enables SMBs to get access to business capital, an expense management card to control cash flow, and all the resources you need to make business finance simple.Stef’s first foray into the SMB world happened when she was 22. Stef & her husband suddenly became the owners of a series of Taco Bell franchises in Montana. Stef was thrown into this world and had to figure out how to manage the books, make payroll, hire & fire, etc. I love her story and how she got to where she is today.Hope you all enjoy and learn something new!Best,Jeff This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
5/5/2022 • 34 minutes, 27 seconds
Bitcoin is the Best Tool for Financial Inclusion
We’ve got another great podcast here. I think it’s clear by now if you are listening that I’m a believer in BTC, DeFi, and all of the great innovations that can come from blockchain technology. In this episode, I had the pleasure of interviewing, Patrick Sells, Chief Innovation Officer at NYDIG. NYDIG is a bitcoin company that’s fusing high tech with institutional-grade finance to usher in a new era of financial products. They make it easy for partners to white label NYDIG solutions and create their own products like bitcoin accounts, rewards, and loyalty programs.Patrick first started his endeavor into BTC and crypto while working at Quontic Bank in Queens where he successfully launched the first BTC rewards card at a Community Development Financial Institution (CDFI) mind you! For those of you who don’t know what a CDFI is you can read more here but these institutions are designed to help low-income, minority, and distressed communities get access to financial services. That speaks to the belief of Patrick and Quontic Bank that BTC is quite possibly the best tool for financial inclusion ever created. We unpack his journey, what qualifies as money and how we should evaluate good money vs bad money.Hope you enjoy it!Jeff This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
4/12/2022 • 28 minutes, 51 seconds
The Secret Fintech Accelerator in South Dakota
I enjoyed this episode with Nikkee Rhody. Nikkee has amazing energy and it’s so exciting to see what Falls Fintech a Central Payments Accelerator has been able to achieve in just the last 2 to 3 years.The big differentiator Falls Fintech has is that they are a bank! Crazy idea, I know! But Falls Fintech has effectively embedded Central Payments bank charter into their own API driven financial technology stack. Falls fintech (Central Payments) is one of the first banks to build their own BaaS infrastructure and cut out the middle man. This can be extremely advantageous in reducing a fintech’s time to market.Nikkee and I get into all the details, hope you enjoy it!Nikkee & Trent Sorbe also host a podcast called Fintech News & Brews. Please go check it out! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
3/25/2022 • 0
Ship Better Fintech Products Faster
In this episode, Jake P. Vacovec & I spend some time unpacking his almost 7 years at Behalf.com and how he came to found FlyCode.com. Jake’s first job was as an intern at Behalf where he grew to become VP of Product (US) by the end of his time there. Jake recently left to found Flycode.com and has successfully raised a pre-seed round of $2M.FlyCode connects directly to your code to identify parts of the product that can be edited, such as copy, enables customers to see the user flows, and makes technical aspects of your modern stack accessible to non-technical teams. With FlyCode, developers can approve your changes instead of making them themselves.There’s so much to learn from Jake we easily could have gone for another 30 mins just on the B2B BNPL space. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
3/2/2022 • 38 minutes, 37 seconds
From Space Shuttles to Payment Rocket Ships!
I always learn something new when I speak to Darren Beyer, Chief Product & Strategy Officer at Qolo. Darren started his career working on space shuttles at NASA for 10 years and then made the totally natural pivot to payment & card processing! Darren launched his first payments business on January 1, 2000, with another NASA engineer. That business was acquired by Wildcard which is where he met the Qolo leadership team.Qolo brought the team back together in 2018 to build the next-generation payments processing platform. The leadership team at Qolo are all true veterans of the card & payment processing industry and have built Qolo with invaluable knowledge that only experience can provide.If you’re looking into payment processing engines this is a must listen!Jeff This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
2/16/2022 • 45 minutes, 12 seconds
Down the Embedded Finance Rabbit Hole with Productfy
It feels like the market is missing a Payments & Banking operating system for digital platforms that want to embed financial services into their ecosystems. BaaS companies are looking to solve this but if a digital platform is large they already have multiple banking partners. Further once a platform gets large enough it makes sense to move away from BaaS and go direct to banks to get enhanced pricing from economies of scale. When this happens the platform has to build its own Payments, Banking, and Compliance engines. Do we need an agnostic payment & banking operating system designed for large platforms that wish to embed financial services?Aaron Huang, Head of Commercial at Productfy, & I attempt to unpack this in our conversation.P.S. - this will be the last episode of 2021. Look for a relaunch during the first week of January. Hope everyone enjoys the holidays! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
12/16/2021 • 34 minutes, 46 seconds
Embedding Crypto to Your Business
I really enjoyed this conversation with Jared Silvers from Fireblocks. Hundreds of crypto and digital asset businesses use Fireblocks software and APIs to custody, manage treasury operations, access DeFi, mint & burn tokens, and manage their digital asset operations.Jared & I worked together a Currencycloud for a few years so we really got into the details of how a startup or platform company could leverage Fireblocks or a competitor to launch crypto or digital asset products.If you’re considering adding a crypto product this is one you shouldn’t miss.Enjoy!Jeff This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
12/7/2021 • 26 minutes, 7 seconds
The Payment Operations Rocket Engine
As David Haber & Seema Amble wrote in their article, “How to Move Money in the 21st Century,” there is a massive opportunity to enable better payment & banking operations tools designed for software platforms, marketplaces, and fintechs that need to automate newly embedded financial services in order to scale their fintech operations. Banks have been using dedicated Payment Hubs & Translation Layers to manage payment workflows for years. See Finastra Fusion Global Pay Plus, FIS Payment Hub Quantum Edition, Fiserv Enterprise Payments, and Volante’s VolPay. Modern Treasury is leading the charge as we rethink the application of Payment Hubs for marketplaces & digital platforms. MT has pre-built integrations with more than 15 banks so Corporate Treasurers can automate painful manual entries & difficult reconciliations that used to require hiring a full team of people to manage. Further, companies are no longer held hostage by their bank they can easily compare prices and negotiate for better deals at any of the banks supported by MT.I loved having Sam Aarons on the podcast and look forward to watching this rocket ship continue to take flight. Please have a listen. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
11/22/2021 • 36 minutes, 23 seconds
The New Go-To Bank for Fintech
In this episode, I speak with Rodrigo Suarez, Head of Bank Innovation at Piermont Bank. Piermont Bank is doing things differently, pushing limits, and changing the approach to fintech & bank partnerships. This journey began with Piermont Bank being issued the first bank charter by the state of New York since the Global Recession, no small feat. Since Piermont launched in 2019 and is now powering more than 30 fintech brands. It’s clear that Piermont understands the fintech opportunities and is focused almost entirely on building embedded financial products in partnership with fintech firms.Piermont recently announced their partnership with Nerve who is powering financial services to musicians a traditionally underserved customer segment. Nerve launched in September 2021 and I’m excited to see where this one goes especially with how NFTs have taken off this year.Hope you enjoy it!Jeff This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
11/17/2021 • 0
How to Build an SMB Credit Platform
I had a blast speaking with Ken So, CEO and Founder of Tillful.com and Flowcast.ai. Ken is an industry expert when it comes to credit modeling and analytics. Flowcast is an enterprise AI fintech founded in 2015 and is used by some of the largest banks in the world to better assess credit risk for their customers. Ken took the knowledge gained from building a successful credit analysis solution and launched Tillful last year to help serve the SME/SMB markets, targeting underbanked and historically credit invisible borrowers to help more small business owners gain access to credit and capital. Tillful currently provides free business credit scoring, monitoring, funding and will be releasing a first-of-its-kind credit building card in the coming months in partnership with BaaS provider & previous guest Highnote as well as Mastercard. Keep an eye on Tillful. I expect big things in the next 12 to 24 months.Enjoy,Jeff This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
11/10/2021 • 34 minutes, 57 seconds
One Platform for Everything Your Startup Needs
In this episode I speak with Claudio Romano, CEO & Founder of Orchid B. Orchid B is a platform designed to help entrepreneurs launch their businesses and remove red tape. Orchid B focuses on 3 key areas of difficulty: business registration, banking, and insurance.I really enjoyed speaking with Claudio and look forward to seeing the success of Orchid B.Jeff This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
11/3/2021 • 22 minutes, 58 seconds
Building Embedded X-Border Payments with Currencycloud
I loved having my old colleague Chris D’Antuono on the podcast. We cover the changes in the x-border landscape, US embedded banking market, and how potential inflation in the US could impact x-border money movement & FX.There are a few sponsors banks & BaaS platforms that will patch a fintech into Currencycloud’s platform. Listen to the episode to learn which banks are x-border friendly.BONUS - Chris will be hosting a few chats on the Headless Banking podcast soon so keep an eye out for that! Very excited to have him join and contribute to our ecosystem!Hope everyone is enjoying Money 2020! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
10/26/2021 • 33 minutes, 39 seconds
Launching a Wallet in the Middle East
We branch out in this episode and learn how to launch a digital wallet in EMEA. I really enjoyed speaking with, Jon Edward Santillan, CEO of Denarii, and gaining insight into how fintech works in the Middle East & Asia. Denarii Cash enables money transfer using a mobile wallet to help overseas workers to send money home with zero fees.Jon built Denarii Cash in the UAE. He quickly realized he was going to need multiple banks and payment service providers to make the product work the way he wanted. This is something that most fintechs realize pretty quickly once they get past the first 12 months, the same thing goes for US fintech firms.From this experience, Jon saw an opportunity to build a Banking/Remittance as a Service solution for other companies looking to launch a wallet in EMEA or transfer funds globally. If you’re looking to launch a wallet to customers in EMEA you should get in touch with Jon.I hope you enjoy it! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
10/11/2021 • 22 minutes, 37 seconds
Launching on a Highnote!
In this episode, I speak with Deb Bardhan, Chief Business Officer at Highnote. Highnote just emerged from stealth and announced a mind-blowing $54m Series A with a super ambitious goal of taking on Marqeta in card issuing infrastructure.Deb is a veteran of the fintech, banking, crypto, and VC space. Deb previously worked at Synapse as Head of Revenue and before that he was Entrepreneur in Residence for BBVA and Bank of the West.I really enjoyed having Deb on. We cover his entrepreneurial start, our time together at Refinitiv (FKA Thomson Reuters), the world of BaaS, and what he is working on now with Highnote and Lolli.Hope you enjoy it! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
10/5/2021 • 26 minutes, 17 seconds
Sponsor Bank Matchmaking for Fintech
In this episode, I speak with Danny Cepin who is Director of Sales at Treasury Prime. Treasury Prime removes many of the compliance & bank partnership difficulties that create barriers for embedding financial services so fintech’s can focus on their product and go to market rapidly.We discuss how Treasury Prime leverages a network of sponsor banks to become a “fintech matchmaker” pairing fintech’s with appropriate banks based on the fintech’s business model and the banks’ risk appetite. This is really interesting in the case of wanting to serve Cannabis or Crypto companies.Hope you enjoy it! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
9/29/2021 • 20 minutes, 10 seconds
Fintech Fund Raising Gone Wild
In this episode, I speak with Nikil Konduru from Lithic. Lithic is a payment platform that focuses on card issuance to make payments easier. Lithic was formerly privacy.com and you can read the back story on the shift to Lithic.Lithic is flying, raising Series B & Series C in the last few months with a valuation of $800m.We cover a lot of ground including how wild the current fintech market is, Lithic's platform, and we wrap it up with a Crypto & Defi chat.Hope you enjoy it! This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com
9/22/2021 • 23 minutes, 49 seconds
Powering Consumer Remittances & How Dodd Frank Applies with Asaad Faquir
Assad and I unpack the Dodd-Frank regulations as they pertain to consumer remittances specifically and what a fintech firm should know. We also go into Sponsor Bank models and how US Fintech regulation may continue to evolve.Here's our Dodd Frank article which is a great reference for all the details we cover.Find Assad on Linkedin This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit headlessbanking.substack.com