The AXELOS Best Practice Podcast – the essential (audio) guide to help you and your organizations create better outcomes while promoting best practice within IT service management (ITSM) and Programme and Project Management (PPM).
Our two regular hosts, AXELOS’ ITSM Ambassador Akshay Anand and PPM Ambassador Allan Thomson, will speak to guests from a variety of backgrounds. They’ll share their insight, knowledge and opinion based on their own experiences and professional expertise.
We’ll share a new episode with you twice a month.
So, tune in and enjoy our podcast.
Key roles: the Programme Manager and the Business Change Manager
This week, AXELOS' Allan Thomson and Consultant Richard Rose continue their conversation about key roles for programme management within MSP 5th edition. This time, the focus is on the relationship between Senior Responsible Owner and the Business Change Manager.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: [www.linkedin.com/company/4999764]Facebook: [www.facebook.com/AXELOSGBP]Twitter: [www.twitter.com/axelos_gbp]YouTube: [www.youtube.com/user/AXELOSBestPractice]
10/15/2021 • 39 minutes, 8 seconds
Who watches the watchmen?
In this episode, AXELOS' Akshay Anand is reinterpreting the Latin watchmen quote “Quis custodiet ipsos custodes?” and asks, who manages the managers? In modern business this is the field of governance, which to many practitioners is a necessary organizational component, while to others is the cause of numerous and often infuriating blockers. Akshay explores these contradictions and attempts to reconcile them with the help of Mark Thomas (President, Escoute Consulting) and Shane Carlson (Director of Enterprise Architecture, ServiceNow).Mark Thomas: Twitter @escoute1Shane Carlson: Twitter @ITSMPunditVisit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: [www.linkedin.com/company/4999764]Facebook: [www.facebook.com/AXELOSGBP]Twitter: [www.twitter.com/axelos_gbp]YouTube: [www.youtube.com/user/AXELOSBestPractice]
10/6/2021 • 57 minutes, 5 seconds
Knowledge Management
Knowledge Management” (KM) that most knowledge workers experience is often limited to a knowledge base tool (sometimes combined with a self-service portal). Or it might be an ancient repository of documents on a SharePoint site. To figure out how to improve this situation, we need to go back to basics, and answer the question “what IS KM, and why is it important?”In this episode, Akshay is joined by Aprill Allen (Independent Consultant and Angel Investor, Twitter @knowledgebird), Jon Stevens-Hall (Principal Product Manager, BMC Software, Twitter @JonStevensHall) and Dave Snowden (Founder & Chief Scientific Officer, Cognitive Edge, Twitter @snowded). Together, they explore the challenges and benefits of investing in KM, why old models and approaches are no longer fit for purpose, and unlearning.This episode also features a shoutout to Suresh GP (Managing Director, Taub Solutions, Twitter @sureshgp). Suresh is a very active member of the ITSM community in India and SE Asia. He also serves as a regional leader for the BRM institute, and as an Ambassador for the DevOps Institute.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: [www.linkedin.com/company/4999764]Facebook: [www.facebook.com/AXELOSGBP]Twitter: [www.twitter.com/axelos_gbp]YouTube: [www.youtube.com/user/AXELOSBestPractice]
9/21/2021 • 1 hour, 13 minutes, 44 seconds
Key roles: the Senior Responsible Owner and the Business Change Manager
In this episode, AXELOS' Allan Thomson speaks to Richard Rose about key roles for programme management within MSP 5th edition and the relationship between them.This week, the focus is on the Programme Manager and the Business Change Manager.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: [www.linkedin.com/company/4999764]Facebook: [www.facebook.com/AXELOSGBP]Twitter: [www.twitter.com/axelos_gbp]YouTube: [www.youtube.com/user/AXELOSBestPractice]
9/14/2021 • 47 minutes, 37 seconds
Enterprise Service Management
In this episode, AXELOS’ Akshay Anand is joined by Andrea Kis, Principal Consultant at Devoteam, Jay Srinivasan, CEO at atSpoke (recently acquired by Okta), and Ian Aitchison, VP Product Management at Nextthink to talk about the adoption and use cases of Enterprise Service Management (ESM). They’re also sharing tips to help organization succeed in their ESM programmes.This week’s “shout-out” goes to Kenneth ('Kengon') Gonzalez, a veteran of the US military, and of the IT/SM world. He's worked in software development, support and operations, and most recently has been an advisor to CEOs and CIOs around the world.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: [www.linkedin.com/company/4999764]Facebook: [www.facebook.com/AXELOSGBP]Twitter: [www.twitter.com/axelos_gbp]YouTube: [www.youtube.com/user/AXELOSBestPractice]
9/9/2021 • 1 hour, 2 minutes, 49 seconds
Women in Project Management
In this week's episode, AXELOS' Allan Thomson speaks to Elizabeth Harrin, project manager, author and owner of the blog Girl's Guide to PM, and Nicola Carroll, project manager at AXELOS, about what it's like for women in project management.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: [www.linkedin.com/company/4999764]Facebook: [www.facebook.com/AXELOSGBP]Twitter: [www.twitter.com/axelos_gbp]YouTube: [www.youtube.com/user/AXELOSBestPractice]
8/17/2021 • 32 minutes, 13 seconds
Q&A Daisy Chain
We're trying an interesting approach with this podcast. We solicited a question from the ITSM community on LinkedIn, and then approached an SME to answer it, and then to ask their own question. We've ended up building an episode around this ""daisy chain"", and we'd love to know what you think!We start with a question sent in by Mitch Pautz (Senior ITSM Analyst, University of Southern California), which Akshay uses to kick off the episode with Rob Akershoek (Chair of The Open Group IT4IT Forum). Rob then asked a question about value streams which was addressed by Daniel Breston (Independent ITSM consultant and coach) & Michelle Major-Goldsmith (Manager, Kinetic IT). Finally, Dan asked a question about talent management, which Akshay brought back to base to have a chat with AXELOS CEO Mark Basham and CCO Catherine Newman.This episode's shout-out is to Orian Mendes, a Business Development Manager at TSO, the official publisher of ITIL guidance.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: [www.linkedin.com/company/4999764]Facebook: [www.facebook.com/AXELOSGBP]Twitter: [twitter.com/axelos_gbp]YouTube: [www.youtube.com/user/AXELOSBestPractice]
8/3/2021 • 1 hour, 16 minutes, 55 seconds
Creative Professionals (Interlude)
This week, Akshay invited back guests from earlier ‘creative professionals’ episodes to reflect on the topic of creativity. Akshay and his guests Simone Jo Moore (Organizational Coach and ITIL 4 author), Sanjeev NC (Product Manager, SuperOps.ai) and Rob England (Management Consultant and Trainer) discuss why creativity is discouraged in the workplace and why this is almost always a bad thing.This week’s “shout-out” goes to Stephen Mann, who is the principal analyst and content director at itsm.tools, one of the best ITSM blogs.Simone Jo Moore: Twitter @simonejomooreSanjeev NC: Twitter @yenceesanjeevRob England: Twitter @rob_englandStephen Mann: Twitter @stephenmannVisit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
7/21/2021 • 1 hour, 2 minutes, 47 seconds
The Three lines of defence
In this week’s podcast, AXELOS' Allan Thomson and Ruth Murray-Webster, Lead Editor of the MSP 5th edition, discusses the importance of the ‘Three Lines of Defence’ within MSP and how this owns corporate-level risk controls, measures and monitoring.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
7/13/2021 • 19 minutes, 6 seconds
Creative Professionals - Part 4
It's been a while since we featured some creative professionals on this podcast, and Akshay is thrilled to be speaking to a real rock band. Join him as he discusses the creative process with Alberto Martinez (guitar/ vocals) and Asheesh Khokha (drums) from St. Francis and The Wolf (https://www.sfandthewolfmusic.com/).Akshay is joined in the second half of the episode by Roy Atkinson (Twitter @royatkinson) and Karen Brusch (@Karen_Brusch) to debate how similar creative approaches can be found in IT/SM.This episode also features a shout-out to Andrea Kis (Twitter @AndieKis). Andrea is a Principal Consultant at Devoteam, advising clients and delivering innovative solutions to address ITSM, ESM and SIAM challenges.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
7/8/2021 • 1 hour, 26 minutes, 55 seconds
ITSM Consulting
In this week’s episode you can join Akshay as he talks to Nathan McDonald (Deloitte UK), Jessica Alfaro (Acuity Inc.) and Barclay Rae (Barclay Rae Consulting) about the consulting industry, the changing nature of consulting, and what aspiring consultants might experience over the course of their careers.Our “shout-out” goes to Paula Määttänen. Paula is a senior solutions architect at TietoEVRY. She focuses on helping her clients address their service management challenges with innovative thinking and solutions. She is also a board member of itSMF Finland and helps to organize events for the local ITSM community.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
6/23/2021 • 1 hour, 14 minutes, 33 seconds
PRINCE2 vs PMP?
In this episode, AXELOS’ Allan Thomson and Patrick Von Schlag discuss the synergies between PMP from PMI and PRINCE2. In addition, they talk about the effect of Agile on both.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
6/15/2021 • 45 minutes, 37 seconds
ITSM Industry Networks
In this episode, Akshay is joined by John Custy (HDI), David Wright (Service Desk Institute) and Rosemary Gurney (itSMF International) to talk about the benefits of joining a local, national or even an international ITSM industry network.This week’s “shout-out” goes to Elina Pirjanti (Twitter @elt5u). Elina is well known not just for her day-job as a customer success advisor in the service management space, but also for her efforts in supporting and speaking at itSMF chapter events around the world.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
6/8/2021 • 1 hour, 5 minutes, 59 seconds
Neural Diversity at Work
The week of May 10th was Mental Health Awareness Week, and we've recorded a special podcast episode about Neural Diversity (ND) in the workplace. Akshay is joined by Laura Rigden (Twitter @MindPlaySC), James Finister (@jimbofin), Rob England (@rob_england) and Rachida Chekaf (@RachidaChekaf) to discuss what ND is and isn't, how to recognize it in ourselves and in our colleagues, and how companies can recognize and support ND in the workplace.This episode does not feature a shout-out.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
5/18/2021 • 52 minutes, 53 seconds
Why take MSP 5th Edition
In this episode, AXELOS' Allan Thomson and Ruth Murray-Webster, Lead Editor of the MSP 5th edition, discuss the recent MSP update and how the new edition covers the most common challenges that organizations encounter when leading investments in change. They also talk about optimal programme design and Enterprise Agility.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
5/11/2021 • 35 minutes, 22 seconds
Creative Professionals - Part 3
In part 3 of our Creative Professionals series, AXELOS’ Akshay Anand interviews Bill Conry, a stand-up comic based in Dublin, before being joined by Dave Snowden (Founder and Chief Scientific Officer, Cognitive Edge) and Sanjeev NC (Product Manager, SuperOps.ai) to talk about how techniques like storytelling and narrative based knowledge management can help IT organizations.This week’s “shout-out” goes to Kathy Veldboom. Kathy is an established leader of ITSM organizations, with experience in setting up, managing, and at times transforming, large customer and technical support teams in the US. Bill Conry: Instagram @bcon101Dave Snowden: Twitter @snowdedSanjeev NC: sanjeevnc.comVisit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
5/4/2021 • 1 hour, 2 minutes, 17 seconds
Creative Professionals – Part 2
Join AXELOS’ Akshay Anand for Part 2 of the Creative Professionals series. In this episode he talks to Rayna Jhaveri (TV chef, musician, and executive coach), Simone Jo Moore (Organizational Coach and ITIL 4 author) and Rob England (Management Consultant and Trainer). Together they discuss how creative techniques in the kitchen and in front of a TV camera can be applied by IT and Service Management professionals.This week’s “shout-out” goes out to Vasilis Sandros who is a Product Manager at PeopleCert and is promoting ITIL 4 certifications around the world.Rayna Jhaveri: www.raynajhaveri.comSimone Jo Moore: www.simonejomoore.comRob England: www.tealunicorn.comVisit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
4/21/2021 • 1 hour, 9 minutes, 53 seconds
PRINCE2 Agile – The Synergy
In our second PRINCE2 Agile episode, AXELOS’ Allan Thomson and Duncan Wade, Director of the Human Interface Consultancy Ltd, talk about the synergy that is achieved by blending PRINCE2 and Agile and the strengths of both – direction and management within PRINCE2 and a focus on delivery within Agile.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
4/13/2021 • 41 minutes, 1 second
Creative Professionals - Part 1
In this episode, AXELOS’ Akshay Anand explores whether creativity is a human trait or if it is something we only find in certain professions. He also discusses with his guests how creative techniques from other professions can be applied to IT and ITSM work. First up: photography.Akshay is joined by travel and wedding photographer Raj Sarma, James Finister, Practice Partner at Tata Consultancy Services, and Simone Jo Moore, Organizational Coach, Consultant, and Trainer.This week’s “shout-out” goes out to Rina Brahmbhatt from New York, who recently became ITIL Master.Share your thoughts via ask@axelos.comRaj Sarma, Instagram @rsarmaphotos and @rstravelphotos, http://www.rajsarma.com/James Finister, Twitter @jimbofinSimone Jo Moore, https://www.simonejomoore.com/Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
4/6/2021 • 1 hour, 8 minutes, 48 seconds
Trends in ITSM Tooling
There are several ITSM tools available today, many of them offering similar features through different user experiences. In this episode, AXELOS’ Akshay Anand will discuss a number of ITSM tools questions with his guests, including:How has the use of ITSM tools changed over the years? Where is the market headed, and what can we expect to see from vendors (both large and small) in the coming months and years?Join Akshay and his guests Ken Connally, Principal Technical Product Marketing Manager at Atlassian, Jon Stevens-Hall, Principal Product Manager at BMC Software, and Jay Srinivasan, Co-founder and CEO, atSpoke as they discuss these topics and more.This week’s “shout-out” goes to Nargis Mirza, Lead Delivery Manager at the Home Office.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
3/16/2021 • 59 minutes, 26 seconds
The Benefits of PRINCE2 Agile
In this episode, AXELOS’ Allan Thomson talks to Duncan Wade, Director of the Human Interface Consultancy Ltd, about the benefits of PRINCE2 Agile including the five targets it can achieve and why they are important to organizations.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
3/9/2021 • 1 hour, 1 minute, 19 seconds
Robots in the Service Economy
In this episode, it’s all about robots and artificial intelligence. AXELOS’ Akshay Anand is discussing the history, future and current use of robots; advantages and disadvantages as well as society’s perception of robots with his guests, Monica Zhang, Head of Business Development, F&P Robotics China, James Finister, Practice Partner, Enterprise Agility, and IT and Dr. Mauricio Corona, Chairman, BPGurus. Our “shout-out” goes to Mayur Gupta, Founder and CEO of Career Accelerator, which prepares young students for careers in the digital sector.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
3/2/2021 • 1 hour, 14 minutes, 59 seconds
Rise of AI
This episode is all about artificial intelligence. AXELOS’ Akshay Anand discusses the rise of AI with Professor of Technology and Digital Business Karthik Hosanagar, technology industry analyst and CEO of rpa2ai Kashyap Kompella, and former Estonian Minister of Foreign Trade and Information Kaimar Karu. Our “shout out” goes to Omer Faiyaz, CEO of Remo Software.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
2/16/2021 • 53 minutes, 4 seconds
Banedanmark – PRINCE2 case study
In this episode, AXELOS’ Allan Thomson speaks to Globeteam A/S project manager Ulf Livoff about their collaboration with Banedanmark, the Danish government agency. Together, they designed and implemented a new and automated announcement management system, NOBI (Danish abbreviation for ‘New And Better Information’), using PRINCE2®. This system is now in use at more than 200 stations and handles approximately 3,500 announcements per day.Visit www.AXELOS.com to find out more about our best practice guidance. Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
2/9/2021 • 41 minutes, 7 seconds
Physical Wellbeing
In this episode, AXELOS’ Akshay Anand and his guests Ameet Bagwe (founder of TrueLean, LeanScience and a digital platform architect at Texas Instruments), Simon Kent (Founder and CEO, Quantum Twenty One) and Fitness Coach Samantha Springer discuss physical wellbeing, a balanced lifestyle and the important role of nutrition, exercise, stress and emotions. This week’s “shout out” goes to Shane Carlson, executive consultant with Service Now. Shane has been in the industry for 25 years and has worked with a number of frameworks in that time.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
2/2/2021 • 1 hour, 7 minutes, 27 seconds
Mental Wellbeing
Join your host, Akshay Anand as he talks to Laura Rigden (Head Trainer, It’s a Playground), James Finister (Practice Partner, Tata Consulting Services), and John Kendrick (Principal, DMW Group) to explore the increasingly important topic of mental wellbeing for IT professionals.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
1/26/2021 • 58 minutes, 11 seconds
P3M3 – it’s all about maturity?
In this episode AXELOS’ Allan Thomson talks to podcast producer Harri Freeman about P3M3, which has become a key standard amongst maturity models, providing a framework for organizations to assess their current performance and put in place improvement plans. They discuss the features and benefits of P3M3 and how organizations should use it.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
1/19/2021 • 53 minutes, 48 seconds
Celebrating Janus (and ITIL)
In this episode, Akshay Anand talks to AXELOS’ Margo Leach (Chief Product Officer) and Roman Jouravlev (Product Development Manager, ITIL) to look back at the ITIL 4 journey, before talking about what’s in store for 2021. We also give a “shout out” to Dr. Mauricio Corona (Chairman of BP Gurus) who advises companies across Latin America on diverse topics such as ITSM, robotics, and artificial intelligence. He is also an ITIL 4 lead architect and an author and reviewer of many ITIL 4 publications, a Service Desk Institute board member and a professor at Anahuac University.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
1/11/2021 • 41 minutes, 33 seconds
MSP - it's number five
In this episode, AXELOS’ Allan Thomson and John Edmonds talk to Dr Ruth Murray Webster, Lead Editor of the MSP 5th edition, about the definition of programmes, the challenges they pose and how the new MSP 5th edition tackles these.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
12/15/2020 • 21 minutes, 11 seconds
ITIL 4 Leader: Digital & IT Strategy - Assessment
In this episode, Akshay Anand continues with the Digital and IT Strategy publication. Together with Antonina Klentsova (Cyril Action Company), Robin Hysick (Pink Elephant), and Avinash Singh (Fox IT) he discusses their approach to designing this module’s in-class assessment methods. This episode’s “shout out” goes to Mallika Galagali, Cloud & MSP Sales leader at VMWare India.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
12/1/2020 • 58 minutes, 15 seconds
Effective Project Management: The PRINCE2 method
In this episode, AXELOS’ Allan Thomson and Erin Smith talk to Deep Creek Center’s Patrick von Schlag about “Effective Project Management: The PRINCE2 method” – the recently published PRINCE2 guidance for the American market. They explain what the method is about and discuss how it can help organizations and project managers in the US.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
11/17/2020 • 43 minutes, 58 seconds
The A to Z of Publishing
In this episode, Akshay Anand talks to AXELOS’ Tom Young, James Lord, and Rachida Chekaf about their involvement in creating products (such as ITIL 4, PRINCE2 and others), the approach to completing their work, and the challenges they face. We also hear from Chikako Mogami (Country Manager of Quint Wellington Redwood – Japan) in our regular shout-out segment.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
11/3/2020 • 55 minutes, 42 seconds
PRINCE2 Agile and agile delivery
In this episode, AXELOS’ Allan Thomson talks to Duncan Wade about the advantages and disadvantages of agile delivery, the role of a project sponsor and what they need to understand as they progress with agile adoption in their organization. Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
10/20/2020 • 1 hour, 3 minutes, 14 seconds
ITIL 4 Leader: Digital and IT Strategy, with Lead Editors David Cannon and Erika Flora
In this episode, Akshay Anand and Roman Jouravlev talk about the latest publication, ITIL 4 Leader: Digital and IT Strategy, with Lead Editors David Cannon and Erika Flora. They discuss the thinking that shaped the development of the book and the changes students can expect when taking a training course. This episode also includes a new feature where we highlight members of our global ITSM community. This time, you’ll hear from Aprill Allen (a.k.a. Knowledgebird), who tells us about her career and shares some tips. Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
10/6/2020 • 1 hour, 1 minute, 35 seconds
Sponsoring a PRINCE2 Project
In this episode, AXELOS’ Allan Thomson talks to Richard Rose, author of a recent AXELOS white paper focusing on sponsoring PRINCE2 in your organization. Allan and Richard unpack the topic of sponsoring a PRINCE2 project and expand upon themes mentioned in the white paper. To download Richard’s white paper “Sponsoring a PRINCE2 Project” visit: https://www.axelos.com/case-studies-and-white-papers/sponsoring-a-prince2-project Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
9/23/2020 • 1 hour, 7 minutes, 47 seconds
ITIL 4 Specialist: High-velocity IT, with Mark Smalley & Stuart Rance
In this episode, Akshay Anand and Roman Jouravlev talk to Mark Smalley (one of ITIL 4’s lead editors) and Stuart Rance (lead architect of ITIL 4) about the vision for the ITIL 4 Managing Professional module, ITIL 4 Specialist: High-velocity IT. Visit www.axelos.com to find out more about our best practice guidance. Follow us on Social Media:LinkedinFacebookTwitterYouTube
9/8/2020 • 39 minutes, 49 seconds
Directing PRINCE2 in your Organization
In this episode, Allan Thomson and Henny Portman are talking about how to direct PRINCE2 in your organization.Visit www.AXELOS.com to find out more about our best practice guidance.Follow us on Social Media:LinkedIn: www.linkedin.com/company/4999764Facebook: www.facebook.com/AXELOSGBPTwitter: twitter.com/axelos_gbpYouTube: www.youtube.com/user/AXELOSBestPractice
8/18/2020 • 45 minutes, 17 seconds
ITIL 4 Specialist: Drive Stakeholder Value, with Stuart Rance & Christian Nissen
In this episode, Roman Jouravlev and a slightly ill Akshay Anand meet Christian Nissen (one of ITIL 4’s lead editors) and Stuart Rance (lead architect of ITIL 4) to talk about the vision for the ITIL 4 Managing Professional module, ITIL 4 Specialist: Drive Stakeholder Value. Visit www.axelos.com to find out more about our best practice guidance. Follow us on Social Media: Linkedin Facebook TwitterYouTube
8/4/2020 • 40 minutes, 30 seconds
Learn about the Academia Programme, with AXELOS' Mark Hudson
In this episode Allan Thomson and AXELOS’ Veronika Kiesswetter speak to their colleague Mark Hudson about their Academia programme and how it supports educational institutions to include product syllabi and certifications as part of their courses.Visit www.axelos.com to find out more about our best practice guidance. Follow us on Social Media: Linkedin Facebook Twitter YouTube
7/21/2020 • 35 minutes, 53 seconds
ITIL 4 Strategist: Direct, Plan and Improve, with Lou Hunnebeck
In this episode, Akshay Anand and Roman Jouravlev meet Lou Hunnebeck, member of the AXELOS ITIL Lead Author team, to discuss the vision for ITIL 4 Strategist: Direct, Plan and Improve. Visit www.axelos.com to find out more about our best practice guidance.Follow us on Social Media: Linkedin Facebook Twitter YouTube
7/7/2020 • 33 minutes, 50 seconds
Talking PRINCE2 with Michelle Rowland, Chief Examiner
In this episode Allan Thomson meets Michelle Rowland, chief examiner for PRINCE2, to discuss everything exam related. Visit www.axelos.com to find out more about our best practice guidance. Follow us on Social Media: Linkedin Facebook Twitter YouTube
6/16/2020 • 44 minutes, 10 seconds
ITIL 4 Specialist: Create, Deliver and Support, with Barclay Rae
In this episode, Akshay Anand talks to Barclay Rae, member of the AXELOS ITIL Lead Author team, about the ITIL 4 Specialist guidance ‘Create, Deliver and Support’, which is part of the ITIL 4 Managing Professional stream. Visit www.axelos.com to find out more about our best practice guidance. Follow us on Social Media: Linkedin Facebook Twitter YouTube
6/2/2020 • 37 minutes, 17 seconds
Learning Lessons from Projects, with Adrian Crago-Graham
In this episode Allan Thomson sits down with his colleague Adrian Crago-Graham, AXELOS’ Head of PMO, to find out about the importance of lessons learned in projects. Visit www.axelos.com to find out more about our best practice guidance. Follow us on Social Media: Linkedin Facebook Twitter YouTube
5/19/2020 • 33 minutes, 6 seconds
Discover the ITIL 4 Practices with Dinara Adyrbai
In this episode, Akshay Anand and Roman Jouravlev discuss the ITIL 4 Practices with Dinara Adyrbai, the lead editor of the ITIL 4 Practices. Visit www.axelos.com to find out more about our best practice guidance. Follow us on Social Media: Linkedin Facebook Twitter YouTube