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The Appraiser Coach Podcast

English, Finance, 1 season, 934 episodes, 6 days, 16 hours, 9 minutes
About
Appraisers are in a struggling profession. Dustin Harris has discovered a way to buck the current trends and be a successful business owner despite the challenges. In this podcast, he shares his secrets with other appraisers and helps them to be more successful as well.
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927 Can A Client Give A Copy Of Your Report To A Third Party?

Mr. Tim Andersen is here again to help us answer the question, "where did you get a copy of my report, and is that even legal?" He also helps us with the question of how far can a client go in telling you how to do your job?
2/4/202421 minutes, 8 seconds
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926 It's Okay If You Need or Want to Leave

Appraisers are describing this as one of the worst economic times ever. Some are talking about leaving the industry. Dustin's response to this might surprise you.
1/31/202413 minutes
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925 The AEI Confirms Appraisers Are Not Bias

The American Enterprise Institute (AEI), using data from FHFA, confirms that appraiser racial bias is not systemic. Dustin discusses why this is a positive for appraisers, but be careful of the details.
1/28/202429 minutes, 35 seconds
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924 Treat Buybacks With Serious Care

There are, unfortunately, more and more loan buybacks occurring in the lending world. That often means appraisers get thrown under the bus. In this minisode, Dustin explains why buyback revisions should be treated with the same level of seriousness as state board investigations.
1/24/202413 minutes, 18 seconds
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923 What Are Appraisers Saying About The Profession?

Good friend of the program, Mike Holzheimer joins us from Valuation Review and October Research to talk about the new Voice of the Appraiser survey for 2023.
1/21/202423 minutes, 27 seconds
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922 Listen To Your Clients

Dustin shares two, non-appraisal, stories of bad customer service and what we should learn from them.
1/17/202410 minutes, 5 seconds
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921 Can You Pay Commissions to a W2 Employee?

Many think if you pay a percentage of the appraisal fee, you must only do so through an independent contractor agreement. Not true. Dustin shares how to do it with regular W2 Employees and some hurdles to watch out for.
1/14/202420 minutes, 6 seconds
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920 After a Year of Transcendental Meditation

It has been just over a year now, and Dustin reports on his daily practice of TM. Is he still doing it? Is it still beneficial to the stressful life of an appraiser?
1/10/202410 minutes, 59 seconds
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919 Sole Proprietor vs Corporation - How to Set Up Your Appraisal Business

Do you set up a corporation, an LLC, or a sole proprietary company? It is an excellent question and The Coach has some advice.
1/7/202424 minutes, 38 seconds
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918 Sticktoitness

So maybe it isn't a real word, but it is a true principle. The difference between success and failure is the ability to stick to a task till it is done.
1/3/20249 minutes, 26 seconds
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917 Appraisers Are Eating Their Own

With less volume comes more time on your hands. Some appraisers are using that time to attack others. Dustin gives a better solution to how you might spend your extra time.
12/31/202325 minutes, 23 seconds
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916 Create an Offer So Good, People Feel Stupid Saying No

A simple concept, but how can you make this apply to real estate appraisal? How do you increase your volume and revenue by creating great offers for your potential clients?
12/27/202312 minutes, 59 seconds
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915 Can You Talk To Lender B About the Appraisal You Completed for Lender A?

It happens all the time; you get a call from a lender you did not do a report for, but they want to talk to you or get a revision on a report they are in possession of. Can you talk to them? Tim Andersen answers it as well as can you change an original report instead of doing a final?
12/24/202325 minutes, 21 seconds
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914 What is a Job vs a Business?

There is a difference between having a job and owning a business. There is one key indicator to know the difference.
12/20/20237 minutes, 2 seconds
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913 Should Appraisers Be Employees or Independent Contractors?

It is a difficult question, but should you classify those who work for you as W-9/1099 Independent contractors or W-4/W-2 Employees? What about trainees? How about other certified appraisers? Dustin breaks down the tests that should be answered to know how to classify your employees properly to avoid penalties and interest if you get it wrong.
12/17/202334 minutes, 58 seconds
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913 Should Appraisers Be Employees or Independent Contractors?

It is a difficult question, but should you classify those who work for you as W-9/1099 Independent contractors or W-4/W-2 Employees? What about trainees? How about other certified appraisers? Dustin breaks down the tests that should be answered to know how to classify your employees properly to avoid penalties and interest if you get it wrong.
12/17/202334 minutes, 58 seconds
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912 How To Get Things Done

The word of the day is capture. The reason most of us do not get done what we commit to is because we do not capture the idea. In this minisode, Dustin talks about how to capture ideas so that you are a person of Integrity.
12/13/202312 minutes, 46 seconds
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911 Why is 2023 a Better Year for Some Appraisers Than 2022?

So many appraisers are slow, but are some appraisers actually doing better this year than last? Yes! Dustin shares why.
12/10/202313 minutes, 22 seconds
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910 The E-Myth For Attorneys (I mean Appraisers)

Dustin is a big fan of the E-myth Revisited by Michael Gerber, but he may have found a book he likes even more. Today is his book report.
12/6/202311 minutes, 35 seconds
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909 What To Say When You Speak at Real Estate Agent Offices

So, you finally got that gig booked to speak as an appraiser expert at the real estate agent office. What should your topic be? Dustin shares 6 topics that are always a hit and some other advice as well.
12/3/202324 minutes, 33 seconds
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908 Are You In Your Own Way?

Are the thoughts we think keeping us from progress? Even if those thoughts are based in rationality, it may be time to reevaluate what we are thinking.
11/29/202313 minutes, 53 seconds
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907 Are You As Easy As Amazon?

One of the reason we are all addicted to Amazon is because they make shopping online too easy. They take the hard out of it. Can we apply the same principles to our appraisal company?
11/26/202317 minutes, 19 seconds
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906 Walking While You Work

Dustin recently was gifted a walking desk. Why would anyone want to walk while they work?
11/22/202315 minutes, 45 seconds
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905 The Words We Use

Appraisers have been challenged lately on the words we use in our reports. It can be easy to get our backs up about the language we use, but how many of us have every stopped to question the words we use? Tim Andersen is here to discuss.
11/19/202324 minutes, 16 seconds
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904 Don't Miss Out On Progress Due to 'What If's"

Preparation is never a bad thing, but sometimes fear of things that might happen will keep up from progression.
11/15/202312 minutes, 23 seconds
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903 Cubicasa Accuracy and Progress

It has been a year since Dustin spoke with Jeff Allen from Cubicasa. Lots of progress and changes have been made. How accurate is it?
11/12/202320 minutes, 37 seconds
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902 It's Not Your Fault You Are Not Successful

We were taught to be appraisers, not CEOs of our businesses. Though it may not be our fault, it is not too late to remedy the problem.
11/8/20239 minutes, 10 seconds
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901 One Realtor/Appraiser's Advice to Fellow Appraisers

Sometimes the divide between appraisers and Realtors can be wide. Tanner Hoss, broker and appraiser in Southern California, has some wonderful advice for any appraiser who is interested in strengthening their relationships with real estate agents.
11/5/202322 minutes, 39 seconds
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900 The Freedom of Being Location Independent

It has been a goal of Dustin's for just about 4 years and a year ago he achieved it. How has his life changed since becoming fully location-independent?
11/1/202314 minutes, 24 seconds
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899 What To Do When You Get Subpoenaed?

It can be scary to get 'served.' What do you do next? Are you required to show up at court? Do they have to pay you for your testimony? Some surprising answers and advice on today's episode.
10/29/202328 minutes, 45 seconds
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898 Difference Between an Assembly Line and a Procedure Manual

Two tools that Dustin is constantly using and referring to in his coaching are the assembly line and the procedure manual. These are often mixed up or conflated, but they are two, distinct tools with a relationship to one another.
10/25/20239 minutes, 25 seconds
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897 Flat Fees Vs Percentages Vs Hourly For Trainees

So, you have decided to hire a trainee, but what to pay them (if to pay them at all). Dustin discusses the various models and gives some advice on how to choose one for you.
10/22/202321 minutes, 16 seconds
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896 A Full Day of OINII?

Dustin has been preaching working On the Business Not In the Business for years. He does it weekly, but recently took an entire day of OINII time.
10/18/202310 minutes, 40 seconds
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895 Is a Tenant Landlord A Non-Arm's Length Transaction?

Dear USPAP Instructor brings us Mr. Tim Andersen answering two questions; is a sale between a landlord and a tenant considered non-arm's length and can you use sales from a state you are not licenced in?
10/15/202325 minutes, 7 seconds
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894 There Have Been Some Changes in the Virtual Assistant World

Can you hire a qualified individual overseas for $2 an hour? Probably not anymore. Dustin talks about changes in the VA world.
10/11/20237 minutes, 50 seconds
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893 You Got How Much For That Appraisal!?!?!?!

Sometimes we get in our own way when it comes to fees. We think we know what is acceptable and we sell ourselves short.
10/8/202320 minutes, 21 seconds
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892 What If You Could Learn One, New, Good Idea A Day?

Some have asked why Dustin spends an average of an hour a day on Chat GPT. The answer is in what he gains from the effort.
10/4/202312 minutes, 45 seconds
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891 With Modernization In the Industry How Does an Appraiser Modernize?

We talk about modernization (change) within the valuation industry, but how can a local appraiser keep up? How can we remain relevant and continue to make money as professionals? Joshua Walitt (Walitt.com) is here to talk specifics.
10/1/202326 minutes, 46 seconds
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890 You Cannot Have a Trainee Just "To Give Back"

Giving back to the profession can be a part of why you bring on a trainee, but it cannot be the only reason you do
9/27/20239 minutes, 41 seconds
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889 When Does a Gift Become a Bribe?

Tim Andersen, The Appraiser's Advocate, joins Dustin for another Dear USPAP Instructor episode. On the docket today, "Is taking tickets to the game a bribe?" and "At what point should I turn my peer into the state appraiser board?"
9/24/202325 minutes, 32 seconds
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888 Hire A Manager For You

Sometimes the technician and the owner need a manager. Just because you understand how to be a successful appraiser does not mean you understand how to be a successful manager of your time. Maybe it is time to hire someone who does.
9/20/20238 minutes, 7 seconds
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887 How To Avoid Hot Water With The State or GSEs

Craig Morely has served on several boards and had a great deal of exposure to appraisers in trouble. Today, he sits down with Dustin to share some advice on how to avoid getting yourself into hot water. He also shares some great advice on how to retire in this profession.
9/17/202325 minutes, 40 seconds
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886 The Dunbar Effect and Your Team

The Dunbar number is a measure of how many meaningful relationships one can have. It is not as many as you think. How does that relate to your appraisal office?
9/13/202311 minutes, 9 seconds
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885 Naughty Words

Fannie Mae has a list of words that should not be used in appraisal reports. What are they, and should appraisers comply?
9/10/202319 minutes, 8 seconds
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884 Ask for An Extension

When you get that letter (you know what Dustin is talking about), the first thing to do is to ask for an extension. Dustin explains why in this episode.
9/6/20239 minutes, 2 seconds
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883 Mark Skapinetz is Making a Move

There have been a lot of rumors since Mark left the 100% Real Estate Appraisers group. What is Mark doing now? Why did he leave? He joins Dustin so you can get it right from the horse's mouth.
9/3/202325 minutes, 2 seconds
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882 Don't Like What Is Happening? Get Involved!

If you don't vote, you lose the right to complain. Now is the time to get involved in the changes that are happening in the appraisal profession.
8/30/202313 minutes, 19 seconds
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881 Can Property Data Collectors Actually Be A Good Thing?

There is much dismay over the use of PDCs, but can they actually allow appraisers to get back to why they joined this profession in the first place? John Dingeman from Class Valuations joins Dustin to discuss.
8/27/202323 minutes, 29 seconds
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880 You Never Know If You Don't Ask

Sometimes we accept our 'fate' as if we have no other options. But, maybe we have more options than we think. The unasked question is always a "no.." The asked question may open doors of opportunity.
8/23/202315 minutes, 7 seconds
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879 Fannie Mae is Already Using Artificial Intelligence

Some have been worried about AI and its implications on the valuation industry, but you do not have to wait to see. It is already being used at the highest levels of our industry.
8/20/202321 minutes, 3 seconds
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878 The Lesson of the Executive Lunch

Can you, as a valuation professional, make life easy for your clients? Take a lesson from a local restaurant that Dustin ate at recently as a template for your business.
8/16/20238 minutes, 51 seconds
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877 A Record Breaking Year in 2022?

With the slow-down, how can an appraiser have a record year for a company that has been in business for decades. Ethan Brooks did. He joins Dustin on the podcast to talk about how.
8/13/202322 minutes, 16 seconds
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876 Why Does Dustin Talk So Much About Chat GPT?

Are you sick and tired of hearing about artificial intelligence and machine learning and Chat GPT? Why is Dustin spending so much time on this pet topic?
8/9/20237 minutes, 44 seconds
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875 Schedule Assist and LiDar with a la mode

Joel Baker, Senior Professional of Products Solutions at a la mode, joins Dustin to give some updates on new features in a la mode. He also shares some exciting news about traveling education, laser measuring devices, and apps that appraisers should be using.
8/6/202328 minutes, 31 seconds
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874 Artificial Intelligence Will Take Over Appraisers Jobs

...if they don't embrace it. The critics are saying that appraisers need to avoid Chat GPT, BART, and other machine learning modules or they will take over the valuation profession. In this episode, Dustin explains why the opposite of that may be true.
8/2/202314 minutes
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873 Are the GSEs Trying to Eliminate Appraisers?

It sure can feel that way. Shawn Telford, Chief Appraiser at Corelogic, joins Dustin to talk change. How will the changes coming to the valuation world affect appraisers?
7/30/202323 minutes, 35 seconds
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872 Appraisal Related Prompts for Chat GPT

Dustin gives some real world prompts you might want to try in your appraisal process.
7/26/20239 minutes, 41 seconds
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871 What Does Data Science Have to Do With The Future of Appraisal?

Kyle Paquin joins Dustin to talk data science. Not a sexy topic? Listen to this episode if you want to know how to be relevant in the future of the valuation profession.
7/23/202321 minutes, 27 seconds
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870 The Law of Avoidance

You have heard of the Law of Attraction. Well, the opposite of that is the Law of Avoidance. How do we recognize it and what can we do to overcome it?
7/19/202310 minutes, 36 seconds
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869 Half Bath on Main and Tub on Second

Functional obsolescence. How do you handle it? Chad Zink from Nebraska joins Dustin to talk about his experience.
7/16/202322 minutes, 5 seconds
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868 Are You Using Facebook to Market Your Appraisal Services?

Facebook is not just about connecting you with friends and neighbors. It can be a powerful marketing tool... if you do not blatantly use it for marketing.
7/12/20239 minutes
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867 New Forms and Data Collectors - What is Happening?

Friend of the program, Erine Durbin, joins Dustin again to talk about the changes that are happening in the valuation world. Ernie gives a bright outlook on where we are going and if appraisers will actually make more money in the future.
7/9/202328 minutes, 41 seconds
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866 Is Pampering Yourself Just a Form of Laziness?

Dustin talks a great deal about self-care. Life should not just be all about work. We are on the planet to enjoy as well, but can you take things too far? He explores that question today.
7/5/202317 minutes, 8 seconds
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865 Why Am I So Slow In Doing Appraisals?

It is a common problem; how do you do enough appraisal work to make a living without cutting the quality of your work. Perfection is the enemy of done as they say. Dustin shares 7 principles to increase your efficiency without cutting your quality.
7/2/202334 minutes, 33 seconds
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864 What Is the One Resource You Have Complete Control Over?

The answer is time. That is right. You may think that external forces control your time, but the truth is, we are all given the same amount of time and it is up to us to decide how to spend it.
6/28/202310 minutes, 13 seconds
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863 Is Using Chat GPT in an Appraisal Report Plagiarism?

Tim Andersen, The Appraiser's Advocate, joins Dustin to talk Chat GPT. Specifically, is using it without citing it in an appraisal report akin to plagiarism? What about it being a USPAP violation?
6/25/202327 minutes, 23 seconds
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862 Why Are There Four Of The Exact Same Calculators On Dustin's Desk?

Consistency is a key to success. Today, Dustin shares some little ways that his brain does not have to worry about small things so his brain can be focused on the big things.
6/21/202311 minutes, 50 seconds
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861 Are Property Inspectors the End of Appraisers?

Tim Andersen, The Appraiser's Advocate weighs in on the controversy of the day; appraiser modernization. It is a hot topic and Tim has some great advice for appraisers who are caught in the wash of change.
6/18/202330 minutes, 21 seconds
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860 The Appraiser Classifieds Group on Facebook

On Facebook, there's a platform called Appraiser Classifieds that allows individuals to buy and sell goods related to appraisers, as well as find service providers for tasks related to appraisals. The best part; it is completely free of charge.
6/14/202314 minutes, 39 seconds
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859 Are You Behind If You Are Not on Chat GPT?

Is it really that big of a deal? How can it help with appraisal work? Seems like a waste of time. Dustin talks about the importance of AI in the appraisal world on this episode.
6/11/202321 minutes, 15 seconds
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858 Staying Positive During the Slow Seasons

The longer the slowdown lasts, the harder it is to stay upbeat. Dustin gives ten ways to remain positive during the slower season.
6/7/202314 minutes, 33 seconds
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857 Will Property Data Collectors Be The Death of Us?

There is a lot of fear centered around the Fannie Mae move toward 'modernization' and using data collection people rather than appraisers for more on-site visits. There are definitely some concerns, for sure, but is it all bad news? Maybe we are afraid of the wrong thing?
6/4/202324 minutes, 54 seconds
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856 The Cycles of Real Estate and Their Impact on Appraisal

With knowledge comes power. Understanding how real estate markets cycle will better empower you to make the right decisions to stay relevant.
5/31/202315 minutes, 52 seconds
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855 Will Artificial Intelligence Replace Appraisers?

Artificial Intelligence and Machine Learning (like ChatGPT) are rapidly improving. Many are fearful this type of technology will replace many of the jobs we know and do today. What about appraisers? Will AI and ML take over the appraisal profession? Let's ask ChatGPT.
5/28/202325 minutes, 51 seconds
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854 Change is Opportunity

There are way too many changes coming our way right now. It can be scary, but change can also bring opportunity.
5/24/202314 minutes
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853 Myths About ChatGPT That Make It Scary For Appraisers

Dustin recently wrote an article for the Appraisal Buzz (https://appraisalbuzz.com/real-prompts-for-chatgpt-for-appraisal-reports/) about Chat GPT and how it can be a tool to assist appraisers in their appraisal work and the comments BLEW UP! Today, Dustin addresses some of the myths that are out there about Artificial Intelligence (AI) and why fear is not the answer.
5/21/202335 minutes, 36 seconds
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852 I No Longer Carry a Ladder

With the recent changes to the HUD requirements for appraisers, I removed my ladder from my vehicle - never to return.
5/17/202310 minutes, 56 seconds
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851 There is One in Every Group

Dustin just got back from three Mastermind meetings. He noticed there is one person in every group who is still very successful. Despite the high interest rates, appraisers can still make money. Why? Dustin gives the reasons today.
5/14/202321 minutes, 36 seconds
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850 I Am Not Surprised, Fannie Mae

Recently Fannie announced that she is moving away from the traditional model of appraisal on nearly every loan closed. Dustin talks about why this 'announcement' is no surprise to those appraisers paying attention.
5/10/202310 minutes, 17 seconds
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849 Is Tidewater a Violation of USPAP?

Tim Andersen joins Dustin for another Dear USPAP Instructor to discuss Tidewater and what counts toward trainee experience.
5/7/202319 minutes, 37 seconds
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848 What is ChatGPT and How Can Appraisers Utilize It?

Artificial Intelligence is changing the world and the appraisal industry. What is this Chat GPT thing everyone is talking about?
5/3/202319 minutes, 27 seconds
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847 Addressing the Critics

There have been some questions and criticisms of Dustin Harris, The Appraiser Coach, on social media and his blog. Dustin takes the time to address some of those concerns (including the lovely - and fake - Bill Johnson) today on the podcast.
4/30/202331 minutes, 19 seconds
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846 Are You There To Create or Solve Problems?

Dustin had two experiences lately that taught the value of customer service.
4/26/202318 minutes, 55 seconds
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845 "You Will Never Make It In This Profession"

Dana Schau joins us again to share her experience, as a woman, getting into the appraisal profession. She also shares more about her move from Michigan to North Dakota and what a rural appraiser deals with.
4/23/202326 minutes, 52 seconds
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844 I Cannot Live Without Heated Seats

Part of understanding the loss side of the profit and loss statement is understanding what you can and cannot live without.
4/19/202312 minutes, 51 seconds
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843 How Is Chat GPT Changing The Appraisal Industry?

If you have not yet heard of Chat GPT, stay tuned. If you have heard of it and used it a little, but are curious as to how Artificial Intelligence is changing the valuation world, this episode is for you. Dustin takes you through actual examples of how Chat GPT can be used in your appraisal business.
4/16/202317 minutes, 47 seconds
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842 Understanding the L Side of the P & L Statement

In slow times, it is important to look at our business losses and decide what can stay, what needs to go, and what needs to be adjusted. Dustin helps you dig into your P&L and know what and where to make changes.
4/12/202313 minutes, 3 seconds
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841 Mixing Lender, Commercial and Private Appraisal Work

Ernie Ramos of Advanced Appraisal Associates, INC in Chicago joins Dustin to talk about diversification. Ernie has set up a successful appraisal business doing a variety of products and it has been good to him in the downturn.
4/9/202326 minutes, 53 seconds
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840 Understanding the Profit Side of a P & L Statement

Dustin's favorite part of the P&L is the profit side. That is where production takes place, but it is not just about understanding what the Profit is; it is also about understanding the details of such analysis.
4/5/202311 minutes, 10 seconds
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839 How Do You Define Rural, Urban, and Suburban?

Tim Andersen is back. In part of the Dear USPAP Instructor series, Tim answers the question about neighborhood definitions and even delves into mineral rights.
4/2/202322 minutes, 39 seconds
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838 What Do You Do When The Fire Alarm Rings?

Normalcy Bias; it keeps us from moving when the fire alarm goes off and it keeps us from building our business when things are slow.
3/29/202313 minutes, 1 second
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837 Being a Woman in the Appraisal Profession

It is Women's History Month. Today, Dustin interviews two, veteran appraisers who happen to be female. What has their experience been in a world dominated by men?
3/26/202322 minutes, 45 seconds
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836 There Is No Such Thing As Slow Times

Many appraisers are feeling it; the market has slowed down. However, a successful business owner never slows down. What to do when the market is slow is today's topic.
3/22/202311 minutes, 26 seconds
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835 Oh Crap, Here Comes The Slowdown!

In 2022, interest rates went up considerably. That has caused a slowdown in the mortgage industry (and in return, the appraisal profession). Many appraisers are now scrambling and trying to figure out how they pay their bills during this difficult time. Dustin has some real-world, practical ideas on how to not only survive - but thrive - in the slower work environment.
3/19/202331 minutes, 52 seconds
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834 Making Money While You Are Snorkeling In Hawaii

It is not only possible to make money while you are on vacation, it is probable when you follow the principles of success.
3/15/202311 minutes, 10 seconds
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833 Dig Your Well While You Are Thirsty

You have heard the axiom "dig your well before you are thirsty," but is it too late? Nope. We are in a low volume appraisal era, but it is not too late to dig your well while you are thirsty.
3/12/202325 minutes, 48 seconds
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832 Finding a Place to Land

There is a lot of doom and gloom in the appraisal industry currently. One of the exercises that Dustin does in a time like this is to employ a tactic used by pilots. Listen as Dustin makes the analogy so you can use the same philosophy in your current situation.
3/8/202312 minutes, 38 seconds
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831 How To Be A Happy Appraiser

We cannot help what is going on in the appraisal market right now, but we can help how we react to it. Dustin shares a timeless recipe for being a positive person.
3/5/202326 minutes, 2 seconds
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830 A "Go Create Some Value" comeback

It is a phrase Dustin used to use quite a bit, but it kinda went by the wayside. Well, it is making a comeback which also brings some criticism. Listen in while Dustin explains why the catchphrase and what it actually means.
3/1/202310 minutes, 43 seconds
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829 How To Complete an Appraisal in 48 Hours

There are some AMCs and lenders calling for 48 hour appraisals. How dare they. Is there a way to actually create such a report without cutting the quality? Dustin shows how.
2/26/202327 minutes, 8 seconds
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828 Have You Done Your Vision Story for 2023 Yet?

Every year, Dustin takes time away to build his vision story for the year. He just got done with his and has some things to share.
2/22/202312 minutes, 54 seconds
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827 3 Things Every Appraiser Should Be Doing

The mortgage appraisal market has turned. Many appraisers are running scared. Dustin is coaching a lot of them and shares three things you should be doing to build your volume back up again.
2/19/202326 minutes, 51 seconds
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826 Karma - Does it Exist?

We hear about karma (what you put into the universe is rewarded). Dustin does not necessarily believe in it 100%, but there are some good business principles to be found in the overarching idea.
2/15/202316 minutes, 44 seconds
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825 Is It Time To Lower Your Fees?

Let's talk supply and demand. Let's talk about the value of your time. Is the lower volume causing you to consider lowering your fees?
2/12/202327 minutes, 6 seconds
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824 The Question To Ask When Appraisals Are Slow

As interest rates have risen, and appraisal work has slowed down, understanding the principles of marketing are becoming more and more important. In this episode, Dustin shares the only question you should be asking right now if you want to see your appraisal orders increase.
2/8/202312 minutes, 27 seconds
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823 Wisdom for Appraisers in Shifting Markets

Rather than worrying about volume, focus on your expertise and make this market season a time to shine as the local expert. Diana Jacob joins Dustin to put it all in perspective.
2/5/202323 minutes, 20 seconds
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822 The Appraiser Coach Podcast is Back on YouTube

Years ago, the podcast was on YouTube, but it was not sustainable at the time. Well, times have changed and we are back on the monolith of video again. Join us for this launch episode as The Appraiser Coach and Dustin Harris go back to YouTube.
2/1/202314 minutes, 36 seconds
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821 What is the Dunning-Kruger Effect and how does it affect every appraisal you have ever done?

Tim Andersen, The Appraiser's Advocate joins us to talk through what is is and how to overcome it.
1/29/202323 minutes, 36 seconds
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820 A New Pair of Shoes Can Change Your Life

It is the small things that matter. Usually changes happens incrementally, not all at once.
1/25/20236 minutes, 45 seconds
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819 Where Have We Been and Where Are We Going?

Jim Morrison of Allterra Group and Appraisal Buzz joins Dustin to reminisce a bit on 2022, but most importantly, look forward to big changes in 2023.
1/22/202317 minutes, 36 seconds
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818 What Can You Learn from a Follow Up Eye Exam?

Dustin recently went into an eye appointment, but there was no follow up. He had to make the appointment on his own. Is there a lesson to be learned here?
1/18/20238 minutes, 16 seconds
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817 What Are The Health And Safety Issues for FHA Appraisals?

FHA loan appraisals are different than Conventional loan appraisals. Appraisers doing an observation for HUD must report whether or not the improvements meet the 4000.1 Handbook, and that includes the "Three S's" of health and safety. What are the Three S's and what are some examples?
1/15/202318 minutes, 6 seconds
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816 Appraiser Snooping In the Underwear Drawer

It happened in Iowa, and appraiser was where he should not have been. What lessons can we all take away from this idiot?
1/11/20237 minutes, 54 seconds
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815 What Has Changed Since Covid with Appraiser Education?

We are joined today by Bryan Reynolds of Appraiser eLearning to talk education for appraisers. We talk in person classes, online, CE and general education.
1/8/202319 minutes, 26 seconds
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814 Airplane Mode

We all know what it is for, but Dustin shares another use for (and a challenge with) airplane mode on your phone.
1/4/202311 minutes, 24 seconds
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813 PAREA, Desktops, and New Forms - Oh My!

Friend of the program, Craig Morley joins Dustin to talk GSEs and modernization. What is happening in the world of valuation and what can we expect in the future?
1/1/202329 minutes, 59 seconds
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812 You Don't Know What You Don't Know

We only know what we know, but it is time to learn what we don't know and begin to apply it.
12/28/20228 minutes, 32 seconds
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811 The Ten Most Listened To Episodes of 2022

It has been a crazy year for appraisers. Let's do a year in review by highlighting the most listened to episodes of this year (with a little surprise at the end for Mark Skapinetz).
12/25/202219 minutes, 45 seconds
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810 But, Do You Have Both a Pulse AND a License?

The years of 2020 and 2021 did not take much skill to be able to run a successful business. What will it take to be successful in 2023 and beyond?
12/21/20228 minutes, 1 second
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809 What Should Appraisers Be Doing During a Slow Down to Protect Themselves?

Our friend from OREP Insurance (orep.org), Isaac Peck joins us again to talk about appraiser liability. Specifically, many appraisers were sued after the market crashed in 2008. What lessons were learned, and what should we be doing to protect ourselves now?
12/18/202219 minutes, 23 seconds
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808 Shift Your Focus

When you do what everyone else is doing, you get what everyone else is getting. Appraisers are still focused on lender/AMC work. Is it time to start running the other direction?
12/14/20228 minutes, 8 seconds
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807 How Do Appraisers Handle Shifting Markets?

Most markets are experiencing declining markets. What is an appraiser's responsibility in this significantly changing market? Greg Stephens joins Dustin to discuss.
12/11/202230 minutes, 22 seconds
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806 Pick a Rabbit and Shoot it Already

For those appraisers who think their opportunities for success have diminished lately, please listen to this episode. The opportunities for success within the valuation world and outside it have only multiplied.
12/7/202210 minutes, 34 seconds
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805 What is Your Worst Case Scenario or WCS

Sometimes asking the question, "What if?" can be the most powerful question you could ask.
12/4/202217 minutes, 50 seconds
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804 The 10% Coffee Challenge in Appraisal

Tim Ferriss gives the 10% Coffee Challenge to help people get out of their comfort zone. How can that change the success of your appraisal business?
11/30/202210 minutes, 27 seconds
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803 Is College Really Necessary for Appraisers?

Some states and some license levels require a college (or equivalent) education. Is that really necessary? How does Dustin feel about his own college experience?
11/27/202220 minutes, 52 seconds
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802 What OINII Time Will Do For Your Business

Many of us have slowed down. There is really no excuse for not working on your business and it is the very thing that will keep you busy
11/23/20229 minutes, 22 seconds
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801 What Ever Happened to the Departure Rule and What About PAREA?

Tim Andersen, The Appraiser's Advocate, joins us to talk about the three approaches to value. Are we required to consider all three? What is the Departure Rule? Also, let's talk PAREA. How will that change our industry?
11/20/202224 minutes, 4 seconds
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800 The Machine Has Slowed; Time to Fix the Belts

What do you do when the market slows down a bit? Well, you can spend time marketing (and you should), but you should also take some time to fix your systems.
11/16/20229 minutes, 49 seconds
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799 Archery Companies Don't Use Loudspeakers to Advertise

Many appraisers are looking for non-lender work, but where do you go to get it? Dustin uses an analogy to help you target the right audiences.
11/13/202217 minutes, 6 seconds
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798 Where Are Your Personal Boundaries

Being self-employed, it can be easy to forget about your boundaries and end up spending way too much of your life at work. Dustin shares an analogy or two and why we should all protect our personal time.
11/9/20229 minutes, 5 seconds
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797 What Should Be In Your Workfile?

Tim Andersen, The Appraiser's Advocate, joins Dustin to talk about what he sees (and doesn't see) in appraiser's workfiles that may need improvement. How do you "beef up" your workfile? They also hit on the increase in Fannie Mae letters that are going out to appraisers and state boards.
11/6/202225 minutes, 57 seconds
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796 Three Helpful Tips for Total Users

We don't know what we don't know. Here are three, time saving tips in a la mode Total you may not already know about.
11/2/20228 minutes, 17 seconds
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795 Real People Who Are Actually Up In Lender Volume

Appraisal volume as slowed, right? Not so fast. Dustin give three real-life examples of appraisers who are busier now than they were last year.
10/30/202223 minutes, 20 seconds
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794 Repurposing Data

Our time and money is precious. What can we do to repurpose our time, repurpose our money, repurpose our data?
10/26/20227 minutes, 58 seconds
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793 Should you be Looking for Other Work during a Slow Down?

You should constantly be looking for other valuation products that you can offer, but should you look outside the appraisal industry for work during this slow down?
10/23/202219 minutes, 23 seconds
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792 The way Transcendental Meditation has changed Dustin’s Life

TM. What is it? How will it make you a better appraiser, better business owner, and better person?
10/19/20228 minutes, 48 seconds
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791 Should you be Hiring during a Slow Down

Many of us have seen a slow down in volume. You were considering hiring someone before the slow down, but is that still a good idea?
10/16/202216 minutes, 59 seconds
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790 I’m Not Going to Make it Into Work Today

What do you do with an employee with a poor attitude? There are some things that just warrant letting them go, but other things you might just want to chalk up to interesting information that may come in handy later.
10/12/20229 minutes, 4 seconds
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789 Writing a Letter To Yourself?

What possible reason would one have for writing a letter that will only be seen by one person; you? Well, it is success principles like this and others that make Rob Bodkin the successful business owner and person that he is. Rob joins Dustin to share why he wrote a letter to himself and other success principles.
10/9/202223 minutes, 19 seconds
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788 The Double Click Tip

If you are using TOTAL for Mobile, and you should be, here’s a tip that will make you even more efficient in the field. Dustin shares a tip that allows you to label the photos without any typing.
10/5/20228 minutes, 29 seconds
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787 Tax Planning in September?

Many of us wait until April 14 to even think about taxes, but the time to plan ahead is the last quarter of the previous year. Now is the time to get your books and business in order so that you can be prepared for April 15.
10/2/202217 minutes, 53 seconds
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786 How are you weathering the slow down?

Many of us have experienced a bit of a slow down the last few months. Listen as Dustin tells us about one mastermind student who is only getting busier. What is the secret? Attachments area
9/28/20229 minutes, 17 seconds
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785 Bulletproofing Your Appraisal Business

You have heard of bulletproofing your reports, but can you do the same thing with your appraisal business? Jim Stafford joins Dustin again this week to break down some of the things you should be doing to make sure your appraisal business stays strong.
9/25/202218 minutes, 35 seconds
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784 Getting to your Goals Sometimes Requires Major Sacrifice

Goals are never easy. At least, goals that are worth it requires sacrifice. Dustin tells about a recent major decision he made in order to accomplish his biggest goal.
9/21/202215 minutes, 20 seconds
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783 The HARD and the EASY way

Jim Stafford joins Dustin to talk about two acronyms HARD and EASY. There is a hard way to run your appraisal business and, of course, an EASY way. These acronyms will make it easier to put in place the processes which will make your business run more smoothly.
9/18/202222 minutes, 47 seconds
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782 Creating diversity in the Appraisal profession

There was much talk of the Valuation Expo this week concerning diversity in our profession. How do we create it. Dustin has been putting forth an answer for many years and it was good to hear it from some others.
9/14/202211 minutes, 38 seconds
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781 So You Want To Start An Appraisal Podcast

What does it take to do an appraisal (or any other topic) podcast? What about equipment? Where do you find content? Is it worth it? Dustin breaks it all down.
9/11/202219 minutes, 48 seconds
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780 Cubicasa: What is all the Hype?

By now, you have heard of CubiCasa, but what is it really, and can it be beneficial to appraisers? Jeff Allen, President of CubiCasa is here to answer all of the tough questions about this technology. You can find out more by going to www.cubi.casa
9/7/202223 minutes, 42 seconds
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779 Being Chased By A Man With a Gun for Taking Comp Photos

Mark Skapinetz joins Dustin to talk about a recent, scary encounter with a man and a gun. He also will update the listeners on his progress, why he focuses on private over mortgage work and announces The Contributory Value Podcast.
9/4/202230 minutes, 48 seconds
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778 The Lake and the Bridge Analogy

Sharpen the saw. Get off the bike. It has been called by many names, but the principles are the same. Sometimes you have to slow down to go faster.
8/31/202210 minutes, 50 seconds
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777 The Bias Thing is Really Not That Big of a Deal

Lot's of media attention has been placed on the racial bias issue. But, is it really a big deal and what is an appraiser to do about it? Tim Andersen, The Appraiser's Advocate, is here to discuss that and neighborhood boundaries.
8/28/202221 minutes, 19 seconds
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776 Successful Steps to Get More Private Work

With the market slowing, some appraisers are looking to private work. However, what might have worked in the past, may not work so well today. Dustin shares some surefire methods to building your private appraisal work. He also welcomes a new sponsor, Cubicasa.
8/24/202210 minutes
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775 The Dr. Jekyll and Mr. Hyde Approach to the Ultimatum Meeting

Sometimes your hired help just is not working out. Before you let them go, you need to have a sit down meeting with them. It is very important that you take the right approach to that meeting.
8/21/202220 minutes, 25 seconds
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774 Why Is An Office Manager Essential To Success?

The term Office Manager can have many different meanings. Dustin breaks down why it is an umbrella term and why you should consider a great office manager - even in the slow times.
8/17/20228 minutes, 14 seconds
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773 The Sales Used Are The Best Sales Available

Let's talk about statements and things we, as appraisers, might say or do that seem right, but may not be. Mr. Tim Andersen joins us again to talk about things appraisers come up with that may not be the best approach.
8/14/202221 minutes, 17 seconds
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772 One is None

When it comes to tech or human resources, or a number of other important things, remember that if you only have one, your one can become none very quickly.
8/10/202210 minutes, 18 seconds
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771 What To Know Before You Become An Appraiser

There are many individuals who would like to become an appraiser, but where do you start? Macaile Hutt joins Dustin to talk about commonly asked (and answered) questions regarding entering the appraisal field. Here is a link to the Appraiser Diversity Initiative: https://www.appraisalinstitute.org/the-appraisal-profession/appraiser-diversity-initiative/
8/7/202227 minutes, 51 seconds
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770 Cutting Through The Daily Noise

From text messages, to email inboxes to to-do lists (not to mention just living life and interacting with the world), daily noise can be overwhelming. How do you find peace of mind and what systems does Dustin employ to get things done and stay on top of the constant onslaught of messages?
8/3/20229 minutes, 40 seconds
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769 Now, More Than Ever, You Should Be "Touching" Your Clients

Interest rates have gone up and mortgage applications have gone down. While some appraisers may still be waiting for the fax machine to ring, you shouldn't be. Here are a few things you can do to be an appraiser who is always busy.
7/31/202219 minutes, 7 seconds
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768 Finally, an Appraiser of His Word

Closing up a series of podcasts about Dustin's refinance experience and the appraiser from hell, finally some good news. Dustin ended up doing business with an appraiser who did what he said he would do. How refreshing!
7/27/20229 minutes, 16 seconds
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767 How To Survive A Down Market

Appraisers are experiencing the largest slow down in volume since the housing market crash of 2008. What is going on and what should you be doing to survive this change? John Liss, Founder and CEO of True Footage, Inc. joins Dustin to discuss.
7/24/202216 minutes, 26 seconds
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766 "If Everyone Was Wearing Cowpies On Their Heads..."

It is a phrase my dad used to tell me. I think it has a lot to do with whether or not you are successful as a business owner.
7/20/20228 minutes, 20 seconds
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765 Structuring Your Tech to Get Ready To Hire

Before you hire someone to help in your appraisal business, make sure you set up the right technology in the right way to accommodate them and succeed with them.
7/17/202216 minutes, 42 seconds
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764 Can You Be Close-nit as a Long-Distance Office?

It is hard working from home. Can you really stay connected as an office if you are not in the same workspace?
7/13/20228 minutes, 3 seconds
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763 "Based on my 30 Years of Experience As An Appraiser..."

Helpful hint: If you are before the state board and are asked how you came up with that adjustment, do not say this. What can you do, however, to get to where you feel like your adjustments are supported?
7/10/202214 minutes, 9 seconds
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762 Those Damn Email Notifications

Inevitably, they are going off all day long. But how do you get away from them without losing business?
7/6/20228 minutes, 39 seconds
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761 How Do You Know If You Can Afford To Hire Someone

Most appraisers get it when it comes to the principle of delegation. But, are you stuck in a rut because it feels like you can't afford to hire? Let's talk about how to get out of that hole and on to success.
7/3/202218 minutes, 24 seconds
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760 In a World of Apples, Be An Orange

Though people are comfortable with consistency, we are drawn to unusual things. When you are searching for that perfect employee, stand out above the crowd.
6/29/20229 minutes, 21 seconds
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759 Everybody is Different

We tend to think others think like and are drawn toward the same things as us. But, that is just not true. Get to know your people so you can get them in the right seats.
6/26/202218 minutes, 44 seconds
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758 The Good Ol' Boy Ain't So Good Afterall

A follow up to Dustin's appraiser experience he shared a short time ago. Wonder why AMCs follow up so often? Here is why.
6/22/202213 minutes, 28 seconds
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757 What To Do When Morale Is Low

It happens at all companies (and usually when things are slow), morale and attitudes can change. What do you need to do as a leader to help where you can?
6/19/202214 minutes, 23 seconds
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756 Dustin's Unbias Review of Cubicasa

Have you heard about this tool for inspections? Dustin used it (three times) and has an unbiased review.
6/15/202212 minutes, 50 seconds
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755 Why You Should Not Be Intimidated By a Mastermind

An interesting thing has happened recently in Dustin's one-on-one coaching; a few have expressed a bit of intimidation with the idea of joining a mastermind. Dustin talks more about masterminds and why that should never happen.
6/12/202215 minutes, 6 seconds
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754 The Good Ol' Boy Appraiser

Dustin is big on professionalism. It is important to success. However, there is something to be said about good old fashioned communication as well.
6/8/20227 minutes, 14 seconds
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753 Is There a New Sponsor On the Appraiser Coach Podcast?

Why, yes indeed there is. Dustin talks a little about the questions and rumors surrounding the new sponsor at the Appraiser Coach Podcast and why he made the decision he did.
6/5/202215 minutes, 58 seconds
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752 Tinder vs. a Matchmaker

If you are hiring a Virtual Assistant, you will find that there are several options. What is the difference between Onlinejobs.ph and Virtual Staff Finder, for example? This episode breaks it down.
6/1/202222 minutes, 46 seconds
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751 What is An Appraisal Assembly Line and Why Is it Useful?

The most used tool Dustin uses in his own appraisal practice is the Assembly Line. It is also the most shared tool with his coaching clients. Why? What is it about this tool that makes it so useful?
5/29/202227 minutes, 22 seconds
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750 Technology for the Changing World of Valuation

Fellow Appraiser, tech guru, and friend of the program, Marty Haldane (Voxtur and ANOW) joins us to talk faster turn times without cutting quality through tech.
5/25/202222 minutes, 46 seconds
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749 How To Get Vacant Land Values and What About H&BU?

Tim, the Appraiser's Advocate, joins us to talk about some things that appraisers often get wrong. One is land values and the other is highest and best use. Let's listen as the expert shows us to do it right.
5/22/202219 minutes, 35 seconds
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748 Haters Gonna Hate

What do you do when others are getting you down? Do you allow the comments (especially online) of others dictate how your day goes? Let's talk about how to combat that today.
5/18/20229 minutes, 5 seconds
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747 Is The Desktop Appraisal Data Credible?

It is a great question. With the new Fannie Mae Desktops, you are required to certify the data is credible. Is there another way to look at this though?
5/15/202221 minutes, 39 seconds
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746 Opportunity Cost

Conscious or subconscious, we deal with the decisions of opportunity cost every day. How does it affect your appraisal business and, ultimately, the money you make? Dustin explores it today.
5/11/202213 minutes, 19 seconds
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745 Things Appraisers Think They Know About USPAP, but Are Really Crap

Many appraisers point to USPAP as to why they can or cannot do things, but many of those things are simply myths. Tim Andersen, The Appraiser's Advocate, is back to dispel 7 of those myths.
5/8/202225 minutes, 23 seconds
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744 Like Never Before, The World is Your Oyster As an Appraiser

We have seen change before, but nothing like we are seeing currently. It can be scary, but change brings new opportunities.
5/5/20229 minutes, 16 seconds
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743 Spark and Synapse Have a Big Announcement!

Brandon Reich is a returning guest and a friend of the program. His products Spark and now Synapse have blessed appraisers lives for a long time. They may appraiser's jobs easier. Today, Brandon joins Dustin with an announcement.
5/1/202222 minutes, 8 seconds
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742 The Second Most Key to Success

What is the next important principle to your business success? Dustin reveals it today and gets a little vulnerable.
4/27/202213 minutes, 14 seconds
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741 Can I Remain Independent As a Coach If I Work For Your Competitor?

It is a good question. Has the change to True Footage compromised Dustin's ability to remain unbiased?
4/24/202223 minutes, 12 seconds
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740 The Real Key To Success

We talk about a lot of success principles here, but what is the most important? Dustin reveals it today and shares an example or two.
4/20/20229 minutes, 34 seconds
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740 The Real Key To Success

We talk about a lot of success principles here, but what is the most important? Dustin reveals it today and shares an example or two.
4/20/20220
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739 What is New with a la mode (including desktops, hybrids, and the new 'forms')?

It has been a while since Joel Baker of a la mode, Inc. joined us, but he does today. What is new and exciting in the world of appraisal software? What about the desktops and hybrids coming our way and how do the new Fannie Mae 'forms' fit into the equation?
4/17/202229 minutes, 5 seconds
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738 The Power of Surrounding Yourself With Success

Much of the success Dustin has had over the years has come about from Mastermind groups and others who have given him great ideas.
4/13/20229 minutes, 52 seconds
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738 The Power of Surrounding Yourself With Success

Much of the success Dustin has had over the years has come about from Mastermind groups and others who have given him great ideas.
4/13/20220
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737 An Appraisal Scheduling Trick That Might Just Make Your Life Easier

Scheduling for the appraisal inspection can be a challenge. When is the best time? Does it work for the borrower and for you? Are you going to be driving all over the place and how do you show up on time? This one scheduling trick can change your life for the better.
4/10/202212 minutes, 46 seconds
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736 Are You Trading Time For Money?

In a recent Mastermind Dustin was involved in, he saw a non-appraiser dealing with the same issues that appraisers deal with. The old problem of feeling like you need to do everything yourself.
4/6/202210 minutes, 33 seconds
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735 Is the Cost Approach Applicable in Older Homes, Site Value, and Effective Age

It's another Dear USPAP Expert episode with Mr. Tim Andersen (the Appraiser's Advocate). Here are some of the common questions we get on how to appraise.
4/3/202229 minutes, 34 seconds
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734 When you Are Relieved to Get a Certified Letter from the Sheriff Dept

Dustin recently got a certified letter from the Sheriff Department and was relieved. Oh, the world we live in.
3/30/20227 minutes, 38 seconds
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733 Are You A Crappy Appraiser?

Jarrett Hardesty joins Dustin Harris and they talk through the question, Are you a Crappy Appraiser? Hint: Yes you are.
3/27/202221 minutes, 17 seconds
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732 Do You Have "Everyperson Syndrome?"

It happens to all of us. We find a good employee and then try to fit them into every need we have.
3/22/202210 minutes, 2 seconds
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731 Are You Ready For ANSI? The Expert is On the Show Today

He has been known for many years as the "go to guy" for ANSI. Today, Hamp Thomas joins Dustin Harris to talk ANSI and what you need to know to get ready for the April 1 start date.
3/20/202220 minutes, 3 seconds
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730 Technician or Business Owner?

There is nothing wrong with being a great appraiser. There is nothing wrong or right with being a great business owner, but they are not the same thing.
3/16/20225 minutes, 7 seconds
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729 Common Myths Spoken By Agents About Appraisers

Recently, Dustin watched a local YouTube video put out by some well-meaning agents in the area. Some myths were spoken and today, Dustin corrects the record.
3/13/202222 minutes, 39 seconds
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728 Not Everyone's Business Model is the Same

There is not a one size fits all solution to running your appraisal business. Remember that everyone's business is their business.
3/9/20225 minutes, 42 seconds
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727 Floor Plans and Desktops

Tim Andersen is back with another Dear USPAP edition where he and Dustin tackle how do you have a floor plan if it is a desktop and the exciting topic of trainee logs.
3/6/202221 minutes, 6 seconds
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726 I Would Rather Scoop Ice Cream Than Do Desktop Appraisals

This comment was recently heard on social media. Dustin addresses this and give options for the coming world of desktop and hybrid appraisals.
3/2/202214 minutes, 35 seconds
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725 Appraiser Gets Sued Over Racial Discrimination

Isaac Peck of WorkingRE has written an amazing article titled First Discrimination Lawsuit; What it Means for Appraiers and he is here to discuss the facts (and some opinions) of the case.
2/27/202218 minutes, 1 second
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724 Dustin is Using A new Communication Tool

He has used HeyTell, Voxer, and WhatsApp, but what is he using now? It beats the others, but what is it? He shares his secret today.
2/23/20228 minutes, 6 seconds
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723 What is it Like to Work With a Virtual Assistant Company Overseas?

Courtney Hoffman joins us again from St. Louis to talk about his work with a company for the past 6 years who does appraisal work for him. What does that look like exactly?
2/20/202226 minutes, 23 seconds
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722 Success Principles Are the Same in Any Industry

Dustin had an experience recently outside the appraisal world that reminded him a lot of what he is teaching inside the appraisal world. Seems these principles and practices of success are the same anywhere you find them.
2/16/20227 minutes, 2 seconds
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721 For Those Who Refuse To Do Desktop Appraisals

There is only going to be an increase in desktop appraisals. Where do you stand? For those refusing to do them, Dustin has some points to consider.
2/13/202216 minutes, 31 seconds
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720 Another Reason You Should Hire an Assistant

Quick minisode today where Dustin shares a phrase that should burn in your ears. It is time to get an assistant.
2/9/20226 minutes, 15 seconds
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719 Lessons Learned from Investing in Short Term Rentals

As you know, Dustin has been investing in vacation rentals lately. Many lessons have been learned along the way. Today, Dustin shares some lessons learned that can be applied to your appraisal business.
2/6/202220 minutes, 56 seconds
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718 People Are Emotional Creatures

We all do it. We make decisions based on emotion and justify them with logic. Dustin tells a story illustrating this point and why it matters to what we do.
2/2/202211 minutes, 10 seconds
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717 Why Did Dustin Sell His Appraisal Office

Big announcement was made last week when John Liss, Founder and CEO of True Footage, Inc. was on the program. Dustin sold his business and is now an employee of True Footage. Today, he dives headfirst into the whys and answers some of the questions that have been asked of him regarding this merger.
1/30/202221 minutes, 59 seconds
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716 How To Reframe Bad News

It is not fun to be the boss and have to tell your employees bad news. However, most bad news can be reframed and looked at in a different light.
1/26/20228 minutes, 22 seconds
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715 John Liss CEO of True Footage is Here and Dustin Has a Big Announcement

Introducing an appraisal company you may be new to. The name is True Footage, Inc. The CEO, John Liss is in studio today and Dustin has a major announcement to make.
1/23/202231 minutes, 6 seconds
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714 What Will It Cost You To Get There This Year

We often consider the cost of things a little too much. What about investment value? Dustin gives several examples of how cost can be turned into value.
1/19/202211 minutes, 27 seconds
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713 Get Ready for Some Fannie Mae Changes

As of April 1, you will be required to measure to ANSI Standards for Fannie Mae. They also announced a "change" and are allowing MLS photos. Our resident USPAP expert, Mr. Tim Andersen joins us to talk how that affects appraisers.
1/16/202220 minutes, 11 seconds
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712 Leaving A Day Open For Rush Orders

Seems like our clients are always in a hurry to get things done. Dustin talks about a practice he uses to leave room for rush orders and lots of money.
1/12/20228 minutes, 6 seconds
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711 Fannie Mae is now Requiring ANSI Standards

As of April 1, you will be required to use ANSI standards in your sketching. What does that mean exactly and how do you get ready?
1/9/202220 minutes, 19 seconds
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710 What Does Retirement Look Like for Appraisers

Many of us are nearing the time of making some major changes in our day to day. What does that look like for you? Dustin reminds us that, despite our plans to work forever, there will come a time when that is not possible.
1/5/20227 minutes, 42 seconds
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709 Do You Call The Realtor When The Value Doesn't Support Price

To pick up the phone or not pick up the phone; that is the question. Do you reach out to the agents when the appraised value is not supportive of the contract? Some pros and cons today as we tackle that question
1/2/202218 minutes, 56 seconds
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708 Is Working From Home More Beneficial?

There are some great reasons to work from a brick and mortar office, but what about working from home? Are there more or less benefits from a home office?
12/29/202112 minutes, 28 seconds
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707 Taking Your Employees From 60% Productivity to 80%

What can you do as a boss to get more production from your team? It might be easier than you thought.
12/26/202117 minutes, 9 seconds
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706 Who is in Charge of the Scope of Work?

Do you ever feel pushed around by your clients? Do not make the mistake that other appraisers might make of allowing the client to dictate your work. It is the appraiser who is in charge of and determines the scope of work.
12/22/202114 minutes, 28 seconds
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705 Stop Training Your Competition

Whenever the topic of trainees comes up, the answer seems to be, "But I don't want to train my competition." What if you could do it in a way that reduces the chances of your trainees becoming your competitors?
12/19/202118 minutes, 27 seconds
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704 Do Hybrids Support The Argument That Original Comp Photos Are Dead

You know how Dustin feels about Comp photos, but is there a new argument for their demise? Hybrids may shed new light on an old question.
12/15/202112 minutes, 8 seconds
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703 What Is Going on With the GSEs and California?

The GSEs are changing the way appraisals are done. Specifically, we are seeing more desktops, bifurcated, and hybrid appraisals. Also, California just made it a whole lot easier to complain about an appraisal. Tim Andersen, The Appraiser's Advocate, joins us to discuss.
12/12/202126 minutes, 33 seconds
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702 Get More Done On a Holiday

Ever noticed how much more you get done in the early mornings, on the weekends, or on a holiday? There is a reason for that, and it may be something you might consider planning for.
12/8/202114 minutes, 23 seconds
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701 Answer The Damn Phone

It is tempting, during this high volume season, to ignore the phones and email. Sometimes we are so busy doing actual appraisal work to want to worry about customer service, but Dustin shares why that may not be the best approach.
12/5/202114 minutes, 15 seconds
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700 Do You Have a Procedure Manual?

What is a Procedure manual. Why would a single person office want a procedure manual? How do you set one up and is it worth it?
12/1/202110 minutes, 20 seconds
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699 Can We Get Rid of AMCs

They can be a pain in the backside, but are they necessary? Can we get rid of AMCs? Do we want to? Is there a purpose for them? Dustin dispels a few myths today.
11/28/202122 minutes, 27 seconds
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698 Who Should Be The Bad Cop in Your Office?

It is inevitable; if you have employees, you have to have some difficult conversations. Who has that responsibility in your office?
11/24/20219 minutes, 2 seconds
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697 New Sketching Technology for Appraisers

There is a lot of talk about new tech coming out for appraisers. Dustin has used a few of them and has some opinions.
11/21/202118 minutes, 26 seconds
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696 Why Does Dustin Always Wear a Blue Shirt?

Either light blue with short sleeves or darker blue with long sleeves, but, unless you see him on the weekends or days off, Dustin always looks the same. There is a reason he is so boring.
11/17/202110 minutes, 35 seconds
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695 What is the Key to Finding and Keeping Good Overseas Employees?

Dustin is big on Virtual Assistants. He has 7 of them currently. But how do you find and keep them?
11/14/202112 minutes, 21 seconds
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695 What is the Key to Finding and Keeping Good Overseas Employees?

Dustin is big on Virtual Assistants. He has 7 of them currently. But how do you find and keep them?
11/14/20210
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694 How Should an Appraiser Dress for Appointments?

The question comes up frequently; what is professional dress for an appraiser? Are shorts okay? Flip Flops? Tank Tops? Can your clients tell you how to dress? Dustin gets into it today.
11/10/20219 minutes, 48 seconds
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693 How Do You Monitor Your Employees Remotely

In the remote work environment we live in, how do you make sure your employees are being honest with their work hours? Dustin gives to solutions today.
11/7/202117 minutes, 26 seconds
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692 First Things First

What are you doing with your time, appraisers? Why do you do what you do? How do you get back what you may have lost during this busy time?
11/3/20219 minutes, 49 seconds
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691 Fostering a Great Company Culture Remotely

Having a positive work environment is difficult when you are all in the same room, but how do you do it when you are all working remotely? Here are a few ideas.
10/31/202122 minutes, 42 seconds
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690 Filtering Your Inbox So You Don't See Everything

Email can be so overwhelming. Here is a little trick you can use to not lose anything important, but also still get your sanity back.
10/27/20217 minutes, 14 seconds
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689 Can You Take COD for Lender Appraisals

Can you take a payment at the door for a lending appraisal? Also, what if a lender gives you comps before you do the appraisal? Is that stuff allowed? Tim Andersen, The Appraiser's Advocate, joins us again for another Dear USPAP instructor episode.
10/24/202121 minutes, 28 seconds
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688 Getting To Zero Messages in Your Inbox

Many of us are overwhelmed by our inbox. Too many messages to ever get through. What if you could go to sleep each night with Inbox Zero? Dustin does and he shares with you an idea or two today on how to get there.
10/20/20218 minutes, 17 seconds
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687 Technology to Automate Your Office

One of the three legs of business success is that of Technology. But, what does that mean? How do you use tech to save you time?
10/17/202119 minutes, 29 seconds
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686 The Bookstore Analogy

What do you do when you are just overwhelmed with too much to do? Dustin tells a story from his past that may help you put things into perspective.
10/13/202114 minutes, 50 seconds
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685 Is Sketching Really Necessary?

Hal Humphreys joins us again for an interesting discussion centered around an activity we probably do on nearly every residential assignment; sketching. But, is it necessary? Is it an asset or a liability to the appraiser? Are there alternatives?
10/10/202126 minutes, 36 seconds
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684 Can You Appraise A Foster Care Home?

We sometimes get weird assignments. What do you do when your assignment does not fit the mold? Well, it may come down to a Highest and Best Use study.
10/6/202113 minutes, 2 seconds
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683 Scope of Work and Sketches

What does USPAP say about scope of work? Do the preprinted forms say enough or is supplemental data required? Also, why do we sketch anyway? Tim Andersen, The Appraiser's Advocate, joins us for another Dear USPAP Instructor.
10/3/202122 minutes, 25 seconds
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682 Getting Rid of Your Office Phone Number

Let's face it, trying to juggle both a personal and business line on the same phone number is cumbersome at best and unprofessional at worst. Time to separate the two. How do you do that? Dustin shows you today.
9/29/202111 minutes, 48 seconds
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681 Remember Who You Are

As a professional, you will need to deal with things that sometimes go beyond your typical scope of work. Rather than being annoyed by those things, perhaps a different perspective is helpful.
9/26/202114 minutes, 7 seconds
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680 Appraisal Volume Triage

Dustin talks about the incredible amount of work coming to our desk and how to deal with it without losing your good clients.
9/22/20219 minutes, 1 second
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679 Owning A Business Other Than An Appraisal Business

Today, Dustin is joined again by Matt Frentheway of Utah. Matt is an appraiser, successful appraisal business owner, turned Franchise Consultant. Dustin talks with Matt about multiple streams of income, why, and how to get started in Franchises.
9/19/20210
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679 Owning A Business Other Than An Appraisal Business

Today, Dustin is joined again by Matt Frentheway of Utah. Matt is an appraiser, successful appraisal business owner, turned Franchise Consultant. Dustin talks with Matt about multiple streams of income, why, and how to get started in Franchises.
9/19/202123 minutes, 24 seconds
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678 How Do You Take Time For Yourself When It is So Damn Busy

Today, Dustin shares a secret to how to live your live despite the busy appraisal world we find ourselves in. You are not gonna wanna miss this one!
9/15/202112 minutes, 2 seconds
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677 Is Appraiser Racial Bias A Problem?

It is gaining legs; this idea that appraisers value properties based on the racial makeup of the home or neighborhood. It is time we get in front of this appraisers.
9/12/202124 minutes, 28 seconds
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676 How Do You Monitor Your Employees

If you have remote workers, it can be hard to know what they are doing. Are they truly earning their keep? Dustin shows two ways to keep pretty good track of what your employees who are working virtually are doing.
9/8/202115 minutes, 10 seconds
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675 How Do You Know What To Pay Your Employees

Employees are motivated partially through pay. How do you know who is hourly, salary, and commission based? What do you pay them to keep them happy? Dustin breaks it down today.
9/5/202115 minutes, 37 seconds
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674 What A Local Shooting Can Teach Us

Dustin's hometown experienced a tragedy that no community should ever have to experience. A shooting at the local middle school. Perhaps you heard about it. What lessons can be learned from such a tragedy?
9/1/202111 minutes, 47 seconds
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673 Turn Fear Into A Motivation

Fear seems like a negative, but it can be a positive. Taking fear and turning it into positive energy is a practice that can boost your success.
8/29/202117 minutes, 30 seconds
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672 Conclusion to the Principles of Prosperity

Well, we did it. For the past 16 weeks, we have dedicated one day a week to the Principles of Prosperity - or the truths that Dustin uses in his life to find success. Today, we wrap it all up.
8/25/20219 minutes, 16 seconds
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671 The Go Away Fee

If you are overworked and underpaid, you might want to consider implementing the Go Away Fee. What it is? Listen and learn as Dustin shares a go away fee that will blow your mind.
8/22/202113 minutes, 40 seconds
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670 Freedom and Liberty Fertilizes Creativity

Principle of Prosperity #16 is that freedom breeds creativity. When you free up enough noise in your life to think clearly, that is when you find your creative juices are still flowing. It is that creativity which will allow you success.
8/18/20219 minutes, 11 seconds
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669 How To Find An Appraiser Mentor

I hear if from many want to be appraisers; they cannot find a mentor. They have tried every person on Google and no one is willing to train them. This podcast will change that for you. If you want to become an appraiser, listen to this episode.
8/15/202115 minutes, 51 seconds
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668 Replication Increases Productivity

Principle of Prosperity #15 is that when you do things over and over again, creating a system will make you more successful. This comes down to creating a procedure manual, creating procedures on those things you do over and over again, and then follow through.
8/11/20218 minutes, 49 seconds
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667 The Ten House Challenge

It was written about almost ten years ago, but never have I ever done a podcast on the topic... till now. Welcome to the Ten House Challenge. If you are struggling with change, this practice might make all the difference.
8/8/202115 minutes, 13 seconds
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666 Velocity Of Money is Exponential

Principle of Prosperity #14 is that when you make money work for you, it works. Do not let money sit. As you invest, that interest can be reinvested and thus the speed money is used as a tool works for you.
8/4/20218 minutes, 43 seconds
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665 You Chose Them

There is a story told of a boy who picks up a persuasive snake who bites him. How unfair! Do we also pick up snakes and then complain about them biting us? We do have a choice you know
8/1/202113 minutes, 15 seconds
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664 Prosperity Comes Through Action

Principle of Prosperity #13 is the difference between those who are successful and those who are not are that those who are successful are not only willing to give it a try, they actually take action. Yes, they will fail, but yes, they will ultimately succeed.
7/28/20219 minutes, 27 seconds
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663 Can You Value A House Being Bought W Bitcoin and Qualitative Reports

We are again joined by the Appraiser's Advocate - Tim Andersen for a few questions from the listeners. One has to do with cryptocurrency and the other with quantitative vs qualitative reports.
7/25/202120 minutes, 3 seconds
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662 Integrity will Ultimately Make or Break You

Principle of Prosperity #12 is that your integrity will ultimately lead to your success or failure. You might get ahead in the short term cutting corners, but your integrity will always catch up to you.
7/21/20219 minutes, 17 seconds
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661 Funny Things Appraiser Hear

Today, Dustin is joined by a unique guest - his daughter. CaRynn Harris joins the Appraiser Coach as they kick back and talk about some funny things they have heard in an appraisal office.
7/18/20210
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660 What You Focus On Becomes Greater

Principle #11 is the law of magnification. When you focus on a thing, things automatically start to happen in your life to bring them more fully to you. Yes, it sounds corny, but the principle is true.
7/14/20219 minutes, 14 seconds
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659 Appraiser Bias

It is becoming an unfortunately too frequent a thing; appraisers being accused of bias. Is there some truth it these allegations? What are appraisers to do? Dustin gets real on the topic of appraiser bias.
7/11/202121 minutes, 56 seconds
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658 Averages and Cycles Rule The Universe

Principle of Prosperity #10 is the law of averages. When you understand how things cycle, you understand out to beat the market.
7/7/20218 minutes, 11 seconds
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657 What is Your Efficacy

Now, read that word again, because it is not the word you think it is. Friend of the program, Diana Jacob is here to talk about our relevance as valuation professionals.
7/4/202122 minutes, 15 seconds
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656 People Expand Work To Fit Time

Principle of Prosperity #9 is that people will subconsciously expand or contract work to fit the time allotted. Principle of Prosperity #9 is sometimes referred to as the Parkinson’s Principle. It is that we will work within the time allotment given.
6/30/20218 minutes, 40 seconds
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655 What Kind of Trainings Do Lenders and AMCs Get on Appraisal?

Appraisers sometimes get frustrated with, what appears to be, a lack of education and understanding coming from their clients. But what training actually occurs behind the scenes. Josh Walitt, of Wallit Solutions is here to share some behind the curtain information.
6/27/202130 minutes, 57 seconds
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654 80% of Success Comes From 20% of Effort

Principle of Prosperity #8 is that most of our success will come from a focussed 20% of our efforts.
6/23/20218 minutes, 8 seconds
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653 How Do Appraisers Communicate With One Another?

Bryan Reynolds, Appraiser eLearning is on again with Dustin talking communication. Why should appraisers be connected with other appraisers and what is the best way to do so?
6/20/202125 minutes, 53 seconds
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652 People Thrive When They Love What They Do

Principle of Prosperity #7 is that we excel when we can spend time doing what we are passionate about. Some would call this their mission in life.
6/16/20218 minutes, 57 seconds
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651 One Year After The Pandemic

About a year ago, Ryan Lundquist and I sat down in episode 531 to talk about what the Pandemic would do to the real estate market and to real estate appraisers. Today, we sit down again to see what came true and what did not. More importantly Ryan gives some great wisdom on how to study a crazy market and give professional analysis.
6/13/202124 minutes, 57 seconds
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650 Success is Accelerated When You Surround Yourself With Others

Principle of Prosperity #6 is the Law of Delegation and teamwork. Working together, you can achieve more than working alone.
6/9/20218 minutes, 31 seconds
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649 Buying An Appraisal Office When You Don't Have The Capital

What if you want to buy an appraisal business, but do not have the money up front to do it? Better yet, what if you have a buyer who doesn't have the capital to make it work? Matt Dolsky, Byline Bank, joins us with some creative solutions.
6/6/202125 minutes, 55 seconds
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648 Technology’s Purpose Is To Serve Its Master

Principle of Prosperity #5 is to utilize technology to make you more efficient.
6/2/20217 minutes, 33 seconds
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647 New Forms, Bifurcation, and Technology

Craige Morely joins us gain to talk about the changes coming to the appraisal world and teach us how we can get prepared.
5/30/202127 minutes, 25 seconds
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646 Money Follows Value

Principle of Prosperity #4 is that when value is given, individuals reward that value with money.
5/26/20217 minutes, 30 seconds
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645 Are Appraisal Waivers the Way of the Future?

Joining us again is the Editor of WorkingRE Magazine, Mr. Issac Peck. Today Isaac sits down with Dustin Harris as they discuss the article Appraiser Waivers: The Future Is Here.
5/23/202126 minutes, 45 seconds
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644 Money is A Tool

Principle of Prosperity #3 is to understand what money is. Jealousy surrounding money falls away when we start to understand what it is and how it works.
5/19/20218 minutes, 44 seconds
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643 A Coach's (actually two) Perspective Of The Industry

As a mentor for appraisers, Blaine Feyen and Dustin have a unique vantage point. We hear, firsthand, what appraiser are dealing with. So what is on the mind of appraisers today? What are their fears and successes? Blaine (Real Value Podcast) joins Dustin today to talk shop.
5/16/202122 minutes, 5 seconds
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642 Pay 10% to Charity Second

Principle of Prosperity #2 is to pay 10% of your gross to the charity of your choice.
5/12/20218 minutes, 29 seconds
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641 How To Be A Happy Appraiser

It can be difficult to remain positive during uncertain times, but Jamie Owen of Cleveland Appraisal Blog is here to give a few tips on how to navigate this crazy world and remain happy. His advice may just save your life!
5/9/202121 minutes, 37 seconds
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640 Pay Yourself First

Principle of Prosperity #1 is to pay yourself 10% of the gross before you pay anyone else.
5/5/20218 minutes, 21 seconds
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639 Appraisal Modernization: What is Coming?

Change is a hard word to swallow. One thing we know, change is coming to the appraisal world, but what does that look like? Ernie Durbin of Clarocity is here to share some insights on what is on the horizon, and more importantly, what we can do about it.
5/2/202126 minutes
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638 Introduction to the Principles of Prosperity

You have heard Dustin talk about his Principles of Prosperity, but what are they? Over the next several weeks, he will introduce you to some of the guiding truths he uses in his business to find success.
4/28/20218 minutes, 34 seconds
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637 Mark Skap is Back for Smack

It is has been too long since we caught up with our friend Mark Skapinetz. He is back to talk COVID, PAREA, the future, and positivity.
4/25/202138 minutes, 55 seconds
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636 Digging A Little Deeper

One story of how asking additional questions can reveal information that may make or break value.
4/21/202111 minutes, 12 seconds
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635 What To Do When You Are Blacklisted

What do you do to keep yourself safe from a "do not use" list? Once you get blacklisted, what is the recourse? Isaac Peck from WorkingRE joins us to talk Blacklisting.
4/18/202125 minutes, 34 seconds
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634 What Does No Sugar Have to Do With Business Success

Dustin just celebrated a milestone - no avoidable sugar for a year. What does this process have to do with your appraisal business success?
4/14/202110 minutes, 49 seconds
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633 USAP Updates Delayed and Is it A Violation to Use Help Across State Lines

Tim Andersen joins us again to talk about two items. First the ASB has announced there will be no update to USPAP this coming year. What does that mean for appraisers? Second, can you use help in other states or countries without it being a USPAP violation?
4/11/202122 minutes, 18 seconds
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632 Has Covid Meant More Interaction

Many appraisers feel like Covid has kept them from the interactions they once had. Though that is true in one sense, in another, there has been more interaction.
4/7/202110 minutes, 37 seconds
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631 The Time Money Continuum

In every salary base, there are those working over 60 hours per week and those working less than half that. Dustin explores why that is and what you can do to change it.
4/4/202118 minutes, 36 seconds
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630 There is No Problem That Cannot Be Figured Out

Sometimes we come to a raging river in our journey through life or business and think there is no way through. Door #1 is impossible. Door #2 does not look good. There is always a Door #3.
3/31/20219 minutes, 43 seconds
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629 Can't Is Just A Misnomer For Won't

When you use the word “can’t ,” 99.9% of the time it is a synonym for “won’t.” Next time you find yourself using the word can't, change it to won't, and see if it changes your attitude.
3/28/202114 minutes, 29 seconds
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628 Is There Amazon in the Philippines?

The answer is, yes, but it is not what you think. If you have a need to get something to your VA in the Philippines, there is another resource.
3/24/20217 minutes, 11 seconds
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643 Important Issues in Appraisal Today

3/23/202135 minutes, 33 seconds
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627 Belief Vs. Identity

There is a big difference between saying what you believe and who you are. In business, it makes all the difference.
3/21/202113 minutes, 34 seconds
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626 Fears To Lips

We all have fears. It is part of life. When you voice those fears, however, you will be amazed at how they lose power over you.
3/17/20216 minutes, 8 seconds
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625 What Affect Do Short Term Rentals Have On Appraisal Value?

Dustin recently purchased a cabin to be used as a Short Term Rental (AirBNB). What affect to STRs have on value? Are these commercial appraisals? We explore today.
3/14/202119 minutes, 29 seconds
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624 What is a Production Unit and How Do You Use Them?

Keeping track of your business and the numbers is essential for long term success. Today, Dustin shares a concept he learned from a Mastermind client that will help you keep track.
3/10/20218 minutes, 26 seconds
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623 What To Do With the New Appraiser Path To Licensure

Tim Andersen joins us again for Dear USPAP instructor. First, we deal with PAREA and the new potential path for appraisers. Also, what about photos?
3/7/202126 minutes, 9 seconds
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622 What Is Your Intention for 2021?

We may be a few weeks into the new year, but have you taken time to decide where you are going this year with your appraisal business. Accomplishment and success come down to intention.
3/3/20218 minutes, 43 seconds
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621 What Does USPAP NOT Require and What About Bias?

Are cover letters/letters of transmittal a USPAP thing? What about other things that our mentor taught us? How much is a USPAP requirement vs client requirements vs just the way we have always done it? And can you appraise your neighbor's house? Tim Andersen, The Appraiser's Advocate, joins Dustin for another Dear USPAP Instructor episode.
2/28/202119 minutes, 48 seconds
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620 Do You Want My Money or Not?

We often find ourselves in a very comfy position and forget it won't be comfortable for long. Are we stepping over dollars to pick up pennies?
2/24/20219 minutes, 56 seconds
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619 An Appraiser Who Actually Sold His Appraisal Business

Meet Matt Frentheway. Matt was an appraiser for 15+ years, but recently sold his appraisal business. Can you actually sell an appraisal business? Yes, and Matt will detail how it is done.
2/21/202125 minutes, 45 seconds
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618 Your One Thing

As we begin 2021, what is the one thing you want to accomplish this year?
2/17/20216 minutes, 57 seconds
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617 What Does the Chief Appraiser at Corelogic See for The Future of Appraisals?

Shawn Telford, Chief Appraiser at Corelogic, is here to tell us how life has changed this year with the pandemic and record low interest rates and more importantly, what we can expect moving forward.
2/14/202122 minutes, 17 seconds
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616 Get To Know The Man Behind ANOW

By now, nearly every appraiser has heard of ANOW software, but how much do you know about its origins and the man behind it? Today, Dustin sits down with Marty Haldane to talk about his background, appraising in Canada, and why ANOW was invented.
2/10/202129 minutes, 34 seconds
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615 What is an Appraisal Office Co-Op?

Levi Thomas, from Sacramento CA joins Dustin to tell his appraisal stories. Levi works in a unique office where everyone owns their own firm, but they collaborate to bring better efficiencies.
2/7/202120 minutes, 19 seconds
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614 Should You Report Cash Payments to Uncle Sam?

They are not as common as they used to be, but CODs still happen, and they sometimes come in the way of cash. What do you do with cash payments?
2/3/20215 minutes, 39 seconds
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613 Theme Parks and Appraising

Ray Hall, a Tampa Florida appraiser joins Dustin for another Appraiser Stories. Ray is an enthusiastic guy who is implementing some great principles in his business. These principles save him time and make him more money so he can hit the theme parks with his daughters.
1/31/202121 minutes, 25 seconds
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612 What Can We Learn From The Bird

A bird will perch on a branch not because it has confidence in the branch but because it has confidence in its ability to fly.
1/27/20215 minutes, 59 seconds
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611 Can You Change A Reported Contract Amount and What is a 1007

Tim Andersen, The Appraiser's Advocate, joins us again to answer two USPAP questions: Can you change the contract section after an appraisal is turned in and is a 1007 an appraisal?
1/24/202118 minutes, 33 seconds
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610 The Brick Trick for Measuring

Sometimes measuring a home with a laser can be a challenge. However, there are tricks that can help. One is the brick trick and Dustin shares it today.
1/20/20218 minutes, 9 seconds
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609 Offended About How Appraisal Orders Are Assigned

Listen to this podcast. Some AMCs autoassign and others are still using the bid system. If you dislike either of these methods, you have a choice.
1/17/202112 minutes, 45 seconds
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608 The Top 5 Questions Agents Ask and How To Answer Them

It happens all the time, an agent meets you at the inspection and has questions. No problem. Here are the top 5 questions Dustin gets and how he answers them.
1/13/202111 minutes, 51 seconds
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607 Bonuses: How To Do Them Right

We recognize our employees as being an integral part of the team and want to reward and motivate them in their efforts, but there is a right and wrong way to do bonuses.
1/10/202116 minutes, 49 seconds
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606 How Do You Split A Partnership Fairly?

Very few appraisal offices are set up as partnerships, but not all partners last. When that unfortunate break up occurs, how best do you fairly split the assets?
1/6/20216 minutes, 52 seconds
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605 From Staff Appraiser to Independent Appraiser to Business Owner

Rob Bodkin is back with an amazing update on his situation. In 2015, he was the happiest staff appraiser in the world. A year later, he was a happy solo-appraiser. Today, he has grown his business to an actual business. Today, Dustin talks with Rob about his journey.
1/3/202129 minutes, 7 seconds
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604 How Do You Prepare For The Unpredictable?

What does it actually mean to prepare for the unpredictable? Dustin shares specific about things you can do to make sure you are prepared for whatever might happen in appraisals and down the road.
12/30/202011 minutes, 4 seconds
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603 What Do You Do With Multiple Offers On a Property?

We may be tempted to discount the "multiple offers on this property" information coming from an agent, but should we. Dustin talks about four things to consider when you are made aware that the subject you are appraising has more than one offer.
12/27/202020 minutes, 9 seconds
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602 That Car Costs How Much per Pound?

We often hear "This house is selling for $156/sq ft, so compare it to other homes selling for that range." The problem with price per square foot is the same as valuing a car based on its weight.
12/23/20206 minutes, 20 seconds
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601 Appraiser by Day Keyboardist for Britney Spears by Night

Today, Dustin is joined by one of the most interesting appraisers you will ever meet. Tim Lillis is an appraiser, but his passion is music and boy does he have some cool stories to share.
12/20/202029 minutes, 33 seconds
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600 The Damned Appraiser Came in LOW

Words matter. When we talk about "the appraiser came in low," what do we actually mean. In this episode, Dustin talks about the verbiage we use and how to cator it to get real results.
12/16/202013 minutes, 11 seconds
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599 Preventive Measures for Appraisal Complaints

Tim Andersen, USPAP Instructor and The Appraiser's Advocate joins Dustin to talk about common errors Tim finds in appraisal reports that, if addressed up front, might help us avoid problems with the state.
12/13/202032 minutes, 4 seconds
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598 The One Thing I Never Wanted To Be Was An Appraiser

As much as Dustin loves appraising today, it is interesting that that is the one job he vowed he would never do.
12/9/20208 minutes, 22 seconds
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597 Assignment Conditions vs USPAP Requirements

When do assignment conditions from your client become a problem with regard to USPAP and your state board? Can you change an appraisal after the effective and signing date? These are the questions Mr. Tim Andersen (The Appraiser's Advocate) helps answer today.
12/6/202020 minutes, 19 seconds
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596 Two Questions Everyone Should Ask About The Pandemic

There are two questions we should all be asking ourselves. What are they? How will they help us moving forward?
12/2/20208 minutes, 33 seconds
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595 Boiler Plating...Sometimes It's A Good Idea...Sometimes It is Not

In order to be more efficient, we often use and reuse language. That is not a bad thing, but there are some things we need to watch out for. Diana Jacob joins us once again to show us the pros and cons of boilerplating.
11/29/202028 minutes, 35 seconds
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594 Shoes For Appraisers

What are the best shoes for appraisers? Sorry ladies, Dustin only has experience with male shoes.
11/25/20207 minutes, 19 seconds
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593 An Appraiser Who Sees Dead People?

Every appraiser has their unique gifts. Mike (MJ) Carroll joins Dustin today to tell his story and you will not believe who he has met on some of his inspections.
11/22/202017 minutes, 25 seconds
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592 The Answer is, It Depends

Many of the questions we get from home owners, agents, and other appraisers boils down to "well, it depends." Dustin talks today about how to best handle questions that don't have definitive answers.
11/18/202010 minutes, 16 seconds
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591 What is it Like to Appraise in Rural N. Dakota

Dana Schau joins Dustin for another Appraiser Stories. She is a transplant from Michigan and N. Dakota has its own set of challenges. Did she really need to be rescued by a helicopter?
11/15/202024 minutes, 32 seconds
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590 Moonlighting Appraisers The Side Hustle

Do you have a non-related side-gig? Should you work a second job as a real estate appraiser?
11/11/20206 minutes, 55 seconds
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589 Can You Still Summarize an Appraisal Report

USPAP got rid of the summary report and made a lot of changes to the restricted reports. Brian Kirkpatrick out of Ft Worth joins us once again with a question you may not have thought of.
11/8/202022 minutes, 58 seconds
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588 Should You Form An Appraiser Partnership

Let's say you have two appraisers who work together and want to form a business partnership. Should you do it? Dustin talks pros and cons of business partnerships today.
11/4/202011 minutes, 19 seconds
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587 What Changes Has Valuation Had This Year and Beyond

Mike Holzheimer - Valuation Review - joins us today to talk about the special Voice of the Appraiser survey. What changes have appraisers experienced this year? How are we appraisers feeling, and what is coming?
11/1/202018 minutes, 50 seconds
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586 What Will The Market Do In 2020

It is a question Dustin gets frequently from borrowers and appraisers; what will the housing market do this year? Well, it is impossible to say for sure, but here are a few things to consider.
10/28/202016 minutes, 16 seconds
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585 Checking it Twice, Signing it Once

Today we are joined by an amazing appraiser who has seen a lot. Diana Jacob will tell us some of the changes to the 2020-21 USPAP as well as what appraisers should watch out for.
10/25/202032 minutes, 55 seconds
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584 How Does Cat Urine Affect Value

Nuff said
10/21/202010 minutes, 14 seconds
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583 Don't Let the Pandemic Cause You To Freeze

There is so much up in the air right now. Some things we know. Other things we do not, but we should not be letting the pandemic put a freeze on our growth
10/18/202019 minutes, 3 seconds
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582 Don't Be An Avianca Airlines

One of the worse customer service tactics you can take is to blame your stupidity on 'Corporate Policy." Dustin tells a true story of an airline and what you should learn from it.
10/14/202011 minutes, 22 seconds
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581 How Do You Find and Hire a Virtual Assistant

Appraisers need help. One solution to delegation may be a Virtual Assistant from outside the US. But, how do you find and hire them? Dustin talks about it today.
10/11/202032 minutes, 25 seconds
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580 Just Hold Your Breath and Jump

On a recent trip to Glacier National Park, Dustin's kids took a plunge and taught the rest of us a lesson in the process.
10/7/202012 minutes, 14 seconds
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579 Where Do You Start To Grow Your Appraisal Business

Most of the clients who come to Dustin for coaching help do so because they are ready to grow. Work less hours, or move to a new level of success. Most have an idea of the steps it will take, but, where does one start?
10/4/202025 minutes, 58 seconds
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578 Are You Scheduling Your Tender Time

Dustin uses an RV battery analogy to remind us of the importance of constant renewal and rejuvenation time.
9/30/20208 minutes, 34 seconds
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577 The $3 Car Wash

There is a cheap carwash near Dustin's office that might hold a few secrets to better marketing for appraisers.
9/27/202021 minutes, 49 seconds
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576 The Glass Is Neither Half Full or Half Empty

Are you an optimist or a pessimist? We all have our ups and downs, but Dustin gives a way to look at your business and life in a better way.
9/23/20208 minutes, 8 seconds
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575 Appraising Mega Mansions

Today, Dustin speaks with Jason Fischman who specializes in very high-end homes in the Southern California area. Jason shares some crazy things he has seen in the houses he appraises, but more importantly, speaks of why and how appraisers should bring something unique to their markets.
9/20/202019 minutes, 6 seconds
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574 Knowing Where to Tap

Dustin recently received a refund request. Sometimes refunds are par for the course, and sometimes a little education is necessary.
9/16/202012 minutes, 15 seconds
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573 What Does A Coaching Session With Dustin Look Like

Do you wonder what it is that Dustin does with his client's on a coaching session? Today, Dustin gives you a sneak peak into that world.
9/13/202023 minutes, 5 seconds
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572 The Arnold Palmer Approach to Appraisal Office Customer Service

What does the famous drink have to do with your approach to customer service? The answer may be "everything."
9/9/202010 minutes, 46 seconds
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571How To See Results From Your Trainee in Less Than 90 Days

Appraisers often hesitate or even refuse to hire a trainee based on the number of days, weeks, and months it might take to begin regaining that effort. Today, Dustin shares a few ways you can start getting ROI sooner with your trainee.
9/6/202021 minutes, 52 seconds
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570 Connecting With Real Estate Agents on Social Media

There are so many ways to build your non-lender appraisal business. One of the most overlooked is social media. Dustin gives examples of how to connect on social media with agents and other potential clients.
9/2/20208 minutes, 17 seconds
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569 Virtual Appraisal Offices Are Not Just For Pandemics

As America and appraisers go back to work, a decision is being made; do we continue our brick and mortar lease, or keep working from home? Dustin shares 5 tips for those who want to continue their appraisal work from a virtual office.
8/30/202020 minutes, 39 seconds
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568 Please Consider These Additional Comps

If you do lender work, you get this request all of the time. After the report is turned in, the client comes back with a list of 'comps' they want you to consider. Is this a violation of USPAP? Dustin explores.
8/26/202018 minutes, 43 seconds
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567 What Does Fannie Mae Want to See in an Appraisal Report

Jim Stafford spent many years on the other side of the desk. He has some critical insights, after reviewing over 20,000 appraisal reports, on what Fannie and underwriters want to see in your appraisal reports.
8/23/202031 minutes, 51 seconds
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566 What To Fill Out On Site With Mobile Appraising

Jeri asked Dustin a great question about what to fill out on site when you are at the observation and doing mobile data input. That question and more is answered today.
8/19/202011 minutes, 17 seconds
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565 Is It A Bad Time To Get Into Real Estate Appraising

If you ask an appraiser if this is a good career, the chances are she will tell you to run far away. But, if you are interested in becoming an appraiser, are their other opinions on the matter?
8/16/202020 minutes, 42 seconds
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564 Can You Use A Smartphone For Inspections

Jonie asked a question about using a smartphone for inspections. The answer is, "yes you can," and Dustin shares some tips today on how to do it better. You do not need a tablet to do appraisal inspections.
8/12/20208 minutes, 51 seconds
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563 The Dichotomy of More Volume

There is a (false) notion that increasing your volume will decrease the quality of your work. Dustin dispels that myth with a few dichotomies of real estate appraisal.
8/9/202029 minutes, 11 seconds
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562 What To Do When Your Trainee Has Bad Grammar

It is a common problem, you have a great trainee or appraiser employee that just cannot write well. Otherwise their skills are pretty good, but you cannot have them representing your company and putting out a product with less-than-professional writing. Well, don't give up. There are other options.
8/5/20207 minutes, 39 seconds
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561 Appraiser Stories with Jarrett Hardesty

What does a hard working farm boy from Kentucky sound like on a microphone? Join Dustin for another Appraiser Stories and find out why Jarrett almost shot up a puzzle. Seriously. He did.
8/2/202027 minutes, 25 seconds
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560 The One Thing We Work For

Why do we do what we do? Can you take a break in the middle of the week and your office still keep working as normal?
7/29/202012 minutes, 21 seconds
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559 Appraisal Business Financial Benchmarks

Maybe the most important episode to date. Dustin breaks down the financial benchmarks that he usually reserves for coaching or Mastermind clients. Bring a notepad and be prepared to take notes on this one.
7/26/202026 minutes, 10 seconds
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558 Recognizing Small Problems Before They Become Major Issues

Dustin Recently tweaked his back, but did nothing about it til it became a bigger problem. Are there warning signs in your appraisal business that you should be heeding now?
7/22/20209 minutes, 11 seconds
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557 If You Are Going to Hire a Chef, Have them Make an Omelette

This old axiom can easily be applied to your appraisal office. Do not just assume that if someone has a great resume and interviews well that they will make a great part of your team. There are some skills tests you can send them through to help boost the possibility of finding the right appraiser or staff member.
7/19/202016 minutes, 8 seconds
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556 Improving Credibility in our Appraisal Reports

Dustin recently taught his son about sourcing his material for a school paper. What does this lesson have to do with more credible appraisals and appraisal reports?
7/15/20206 minutes, 59 seconds
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555 If You See Something; Say Something Appraisers

No, this is not about terrorists or even health and welfare checks. This episode addresses how to manage your appraisal office team. Dustin shares a few dos and don'ts when it comes to training and management of your employees.
7/12/202018 minutes, 32 seconds
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554 Why Open Door Policies Suck

It sounds nice. It makes you look like a compassionate boss, but open door policies suck. Dustin shares why and what you can do instead.
7/8/202015 minutes, 42 seconds
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553 Are You Running a Virtual Assistant (VA) Sweat Shop

Dustin has been criticized for hiring VAs and paying less than $5 per hour. How does that salary really translate though in places like the Philippines?
7/5/202014 minutes, 59 seconds
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552 Is Your Focus Where It Needs To Be

We have all been busy. Have we lost sight of the bigger picture, however? Remember you can only focus your attention in one area at a time. Where is your focus, appraisers?
7/1/202010 minutes, 21 seconds
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551 How Many Hours Will You Spend Appraising In Your Lifetime

Using conservative numbers, Dustin has done the math. How many hours will you spend over the course of your career appraising houses? How many years will you spend in that technician role? Is it time to make a change?
6/28/202016 minutes, 44 seconds
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550 How Do You Get Dressed

Believe it or not, Dustin has stooped so low as to teach you how to get dressed in the morning. There may even be a few nuggets of wisdom when it comes to your appraisal business too.
6/24/202010 minutes, 49 seconds
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549 Tables Turned - Dustin is Interviewed by Tim Andersen

You heard it right, this time Tim is interviewing Dustin for his YouTube channel The Appraiser's Advocate. What does Dustin think appraisers should be doing to remain relevant in today's changing valuation world?
6/21/202034 minutes, 48 seconds
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548 Tax Day For Appraisers and How to Prepare for It

Due to the pandemic, Tax Day was changed this year, but it is nearly here again. Do you have a big tax bill you did not anticipate? Dustin will solve that problem for you once and for all.
6/17/202010 minutes, 21 seconds
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547 Bob Ross and Your Appraisal Business

What can the painter Bob Ross - may he rest in peace - teach us about our lives and our business? Is it time you took just 30 mins to paint the picture of your life?
6/14/202018 minutes, 3 seconds
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546 Can You Remote In To Your Appraisal Software From Your Phone

Dustin was recently traveling in Australia and had a need to look at a report on his server back in Idaho. No problem, he was connected within seconds via his mobile phone. How does that work?
6/10/20207 minutes, 52 seconds
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545 Josh Walitt on Investigations

Josh Walitt, a friend to the program, joins us again to talk about state board investigations. How do you prepare so you don’t have to go through the process, and what do you do when the state comes looking for your work file?
6/7/202039 minutes, 44 seconds
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544 If You Want Something Done Right

There is a false notion out there that in order to get something done right, it must be done by you personally. We, as business owners, spend way too much time working on and not in our businesses.
6/3/20209 minutes, 56 seconds
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543 Top 5 Things The Pandemic Has Taught Us About Appraising

For many, the pandemic has not been fun. It has been a challenge, but what lessons have we learned? More importantly, can we take those lessons and apply them long-term?
5/31/202021 minutes, 28 seconds
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542 Are You An Essential Worker

We have heard the term during the pandemic, "Essential Worker." Let's move beyond what that means from a government perspective and ask ourselves what that means from a professional perspective.
5/27/202010 minutes, 18 seconds
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541 Are Appraisers Required to Measure and see Every Room

Tim Andersen - The Appraiser's Advocate - joins Dustin to answer two listener questions about measuring the subject and seeing every unit/room. Are these things required? Tim helps answer in another episode of Dear Uspap Instructor.
5/24/202021 minutes, 45 seconds
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540 Mad Gab and Covid-19

What does a funny board game have to do with appraising right now? Dustin reminds us to slow down, take your time, focus, and check your work.
5/20/202013 minutes, 50 seconds
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539 Can You Just Assume The Interior Is Average

With the pandemic has come a lot of change. Have the rules around extraordinary assumptions changed? Dustin explores what USPAP and Fannie Mae say about it. Stay safe out there.
5/17/202024 minutes, 38 seconds
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538 Credible Covid

Will we get a 'pass' when it comes to the changing scope of work during the pandemic? Maybe, but perhaps the opposite is true. We still need to have credible data and cannot be misleading in our appraisals
5/13/202011 minutes, 8 seconds
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537 Change is Opportunity

Lots of change right now with the pandemic. Some of it is difficult, but some of it opens doors for opportunities we never had. This week, Dustin shares some specific data on how this Covid-19 deal can help appraisers to become more relevant.
5/10/202023 minutes, 24 seconds
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536 What Do You Say To Your Market During A Pandemic

Be known and be known as the expert, but what does that really mean? How do you get known? What would you say to your potential clients? Dustin goes Facebook Live with his group on the mic while you listen behind the scenes.
5/6/202013 minutes, 57 seconds
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535 Coaching is Not a Luxury - Especially Now

Many appraisers are reevaluating their finances. This is a good thing. We should periodically purge what is not needed, but should coaching be one of them?
5/3/202025 minutes, 35 seconds
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534 We Know OINII, What is POINII

Thank you Tim G. for a great lesson about personal on it; not in it time. Dustin shares the principle of taking time for you and your goals as well.
4/29/20208 minutes, 47 seconds
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533 The New Fannie Mae Grid and What is the Def of Misleading

Fannie has a proposed grid. It is over 100 fields long. It is daunting. What are your thoughts? Tim Andersen - The Appraisers Advocate - joins us to talk about that and the new definition of misleading.
4/26/202023 minutes, 44 seconds
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532 Going on a Covid-19 Snipe Hunt

Seems like every time we turn around, there is a new regulation, form, scope of work, or certification. How do you keep up with all of it? Dustin has a few tips during this ongoing pandemic.
4/22/202014 minutes, 27 seconds
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531 Do We Have To Wait To Know How The Pandemic Will Affect Our Market

Many appraisers are in a "wait and see" pattern, but should we be doing more to be on top of the market?  My friend Ryan Lundquist joins me today to talk about his recent article on Sacramento Appraisal Blog called "Seven Things To Watch In Real Estate During a Pandemic."  This is a timely topic for all appraisers.
4/19/202030 minutes, 31 seconds
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530 Get Your Butt In Gear

During this pandemic is the perfect time to work on your business. Why are you not doing it? Take some time this week to work OINII.
4/15/202013 minutes, 46 seconds
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529 Fear Is A Great Motivator, But a Poor Problem Solver

Fear is given to us as a gift. Is is a protection and pushes us to make changes. However, it should not be used as the deciding factor on our decisions.
4/12/202014 minutes, 36 seconds
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528 During a Pandemic, Are Comp Photos And Inspections Necessary

There is a big debate going on right now with regard to inspections, comp photos, changing scopes of work, and the current crisis. Dustin talks about what is means to be a professional and where our time and energy should be spent.
4/8/202019 minutes, 55 seconds
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527 Staying USPAP Compliant During The Pandemic

There are lots of changes right now for appraisers with the Covid-19 Pandemic. Forms are changing. Scope of work has morphed. How do you remain USPAP compliant during this time of change? Tim Andersen, The Appraiser's Advocate is here to answer all your questions.
4/5/202026 minutes, 23 seconds
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526 Covid19 Inspection Protocols

When can an appraiser do an exterior rather than an interior during the pandemic? Dustin breaks it down for Fannie Mae, FHA/HUD and the Veteran's Administration today. Also a free coupon to join the All Star Team (Covid19).
4/1/202020 minutes, 16 seconds
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525 What Is It Like To be Married To Another Appraiser

This week, Cindy and J.R. Collin join Dustin. The Collin's are a husband and wife team. Both are appraisers and both are members of Dustin's Mastermind Group in Los Angeles. Could you be married to another appraiser?
3/29/202020 minutes, 58 seconds
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524 That Moment You Catch Yourself Doing Another Person's Job

Dustin recently found himself in front of a computer on a Saturday. That is a rarity and it was a wake up call for him.
3/25/20208 minutes, 9 seconds
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523 Covid19 and It's Affect On Appraisers

We are living in a weird world. What does this virus pandemic mean to real estate appraisers? What can we do now to stay healthy, and what can we do as business owners to make sure we have a future? All your Coronavirus questions answered today.
3/22/202024 minutes, 49 seconds
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522 Appraisal Office Procedure Manual Tips

Even a single-person appraisal office should have a training or procedure manual. Dustin shares what he uses and why he sets it up the way he does.
3/18/202010 minutes, 42 seconds
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521 Should You Hire a Social Media Marketing Guru

They are a dime a dozen these days; “experts” who can help you with your social media marketing. But, are they worth the cost? Dustin gets in depth on social media and delegation today.
3/15/202020 minutes, 57 seconds
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520 What To Pay Appraiser Trainees

How much should an appraiser trainee make? Should it change over time? Should something change once the license comes?
3/11/202011 minutes, 55 seconds
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519 Be Loyal to Principles, Not Necessarily to People

Sometimes we have to make hard choices between relationships and our ability to sleep at night. Dustin talks today about how to make those determinations.
3/8/202024 minutes, 50 seconds
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518 What is the Difference between a Living room and a Family Room

Have you ever wondered what the difference is between a living room and a family room? Dustin helps explain it today. Oh, and stay tuned for the Easter egg at the end if you care why they are spelled the way they are.
3/4/202011 minutes, 23 seconds
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517 How Important is the Design and Transferring an Appraisal

Fannie Mae requires we specify the design for our subject and comps. How important is it that we get it right? Also, can you transfer an appraisal with the first client's permission? Tim Andersen, the Appraiser's Advocate, is here to answer these questions in another installment of Ask the USPAP Expert.
3/1/202026 minutes, 32 seconds
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516 Work On What You Can Influence and Not What You Can't

Did you know most millionaires are not heavily invested in the stock market? No, they spend their cash investing on things they can control. Where are you spending your time? If it is in complaining about the overall appraisal industry, you are missing out on a great opportunity to focus on what you can control.
2/26/202011 minutes, 54 seconds
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515 Two Fundamental Principles for Marketing

Appraisers do not typically think much about marketing, but they should. Dustin shares two, fundamental principles that all marketers should adhere to.
2/23/202027 minutes, 30 seconds
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514 The Purpose of the First Word

There is an old marketing idea that one thing should lead to another. Dustin talks about your appraisal marketing strategy and how to get more conversions.
2/19/202012 minutes, 37 seconds
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513 Company Culture

Dustin recently had two experiences with two different companies that left two very different tastes in his mouth. What kind of company culture do you have at your appraisal office?
2/16/202029 minutes, 35 seconds
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512 Should Appraisers Pay To Be On An AMCs List

Dustin was solicited recently by a company asking for a sign up fee? Is it worth it? Should you consider this as a normal business expense? Dustin gives his opinion today.
2/12/202020 minutes, 36 seconds
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511 How Will The New California Contractor Law Affect Appraisers

AB 5 went into effect on Jan 1, 2020. How does this affect appraisers as business owners or as individuals? Dustin breaks it down.
2/9/202031 minutes, 55 seconds
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510 The Perfect Appraiser's Day

What does your future look like? Have you taken the time lately to get real about what a typical day looks like for you in two years? Dustin will take you through an exercise today that is essential if you want to start working toward a better life.
2/5/202018 minutes, 13 seconds
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509 FIVE

Has it really been five years since the Appraiser Coach Podcast began? Today, Dustin reveals the top five episodes of all time and talks about the five things he has learned as host of the podcast.
2/3/202029 minutes, 13 seconds
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508 What Interview Questions Do You Ask A Potential Virtual Assistant

You will find that hiring a VA is different than hiring a local employee, but not by much. Dustin has hired many Virtual Assistants over the years and today shares some ideas on how to interview them for a job opening.
1/29/202016 minutes, 8 seconds
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507 I'm Becoming The Pet Owner I Used to Make Fun Of

Dustin recently dished out $1,000 in vet bills. Why do we do things that, on the surface, do not seem logical? We do them for the same reason people buy houses.
1/26/202025 minutes, 43 seconds
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506 Why Hiring A Virtual Assistant is Very American

There is an argument to be made that hiring an assistant from another country takes jobs away from Americans. Though it makes sense, it might not be reality. Dustin shares two reasons why hiring help from outside the U.S. may actually help the local economy.
1/22/202017 minutes, 12 seconds
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505 A Little About Google and SEO

Every appraiser should have a website, but you can have the best website in the world, and it means nothing if it is not seen. Today, Dustin gives a few helps to bring your appraisal website to the top of Google.
1/19/202018 minutes, 43 seconds
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504 Close The Big Loophole

There is a big loophole right now as it refers to our clients. It has to do with who can do the inspection. Let's close that loophole!
1/15/202021 minutes, 10 seconds
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503 Never Never Never Give Up

The saying is attributed to Winston Churchill to help rally his people during the Second World War, but it can also be applied to your appraisal business. Dustin tells an impossible story of grit and determination in this episode.
1/12/202020 minutes, 40 seconds
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502 What Makes a Fully Executable Contract

What dates are you putting on your Fannie Mae forms? What is a fully executed contract and what is the contract date. Perhaps you have been doing it wrong?
1/8/20209 minutes, 32 seconds
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501 The Most Dangerous Apprisal Company

Who is the most dangerous client? You might be working for this company right now and not even know it. Dustin tells you about this company and how to avoid them.
1/5/202016 minutes, 58 seconds
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500 My Big Three

Dustin has a weekly routine that helps him get closer to his destination. It is call the Big Three and he shares it today.
1/1/202013 minutes, 26 seconds
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499 Why the VA Inspection Change is a Big Deal

The Veteran's Administration recently made a change to who is allowed to inspect the property. This is a big, big deal. This can potentially change the industry for good. Dustin breaks it down.
12/29/201924 minutes, 42 seconds
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498 Where Are You Going

2020 is just around the corner. Do you have big plans, or will it be another, typical year? The choice is yours.
12/25/201913 minutes, 15 seconds
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497 Pay Yourself Like the Technician You Are

Most appraisers play two roles; one of appraiser technician and one of appraiser business owner. Do you get paid for those two roles? Are you separating them? Why would that be important? Join Dustin for this highly important episode.
12/22/201920 minutes, 36 seconds
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496 What is Llama Money

Ok, so there is no such term, but it has meaning for Dustin. What is a huge sign of success? Being able to do what you want, when you want, with whom you want, because you want.
12/18/201910 minutes, 28 seconds
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495 How Does An Appraiser Go On Vacation

It is a question Dustin gets asked frequently; how do you take a two week vacation and not have everything fall apart? Today, Dustin tells you exactly how you can do it as a real estate appraiser.
12/15/201932 minutes, 30 seconds
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494 End of The Year Appraisal Business Review

It is nearing the end of the year. Take a listen to what Dustin does to make business decisions moving forward.
12/11/201910 minutes, 16 seconds
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493 What is New With a la mode and Titan

Friend of the program, Joel Baker, joins us today from a la mode. What is new with the mobile app? How about Titan Reports? What can we expect down the road from the software company Dustin continues to use daily?
12/8/201928 minutes, 6 seconds
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492 What Do You Do When The Daughter Is The Only One Home

When you have an inspection that a minor or someone of the opposite sex is the only one home, what do you do? Here is a tip.
12/4/20196 minutes, 29 seconds
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491 What Do Bifurcated Products Teach Us About Comp Photos

Everyone seems to be so upset over bifurcated products. Dustin get's it. The controversy runs deep. What do these products teach us about another controversy; comp photos?
12/1/201921 minutes, 27 seconds
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490 What Color Glasses Are You Wearing

Before you think "that's impossible" or "you can't do that," remember we are all wearing our own glasses with our own perspectives. Today, Dustin talks about how to take off those glasses and see things through a different perspective.
11/27/201924 minutes, 56 seconds
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489 What Is In Your Workfile and What Does Analyze Mean

Tim Andersen, the USPAP Expert, is here again to answer two questions; what does the word analyze mean - what are we required to do - and what needs to be in our workfile?
11/24/201929 minutes, 8 seconds
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488 The Bookstore Story

Did you know that Dustin used to be a cashier at a university bookstore? What lessons did he learn 20+ years ago that can now be applied to your appraisal office?
11/20/201912 minutes, 6 seconds
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487 Skydiving and Trust

Dustin recently had an opportunity to jump out of a perfectly "good" (it will become obvious in the episode why that word is in quotation marks) plane. What lessons did he learn about trust and how do those lessons affect your appraisal business?
11/17/201918 minutes, 38 seconds
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486 Comp Photos Are About Trust

Make no mistake, comp photos are about nothing else but trust. Our clients don't trust us, so they require us to certify through photos what we certify in writing.
11/13/20199 minutes, 32 seconds
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485 But, That's The Way My Mentor Did It

What number do you use for total economic life? Why do you use that number? Is there a better number to use? More importantly, why do we do the things we do? The difference between those who are successful and those who are average is this willingness to question why we do what we do.
11/10/201925 minutes, 18 seconds
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484 Templates or Clones

The age-old question; do you use templates to start a new order or clones. Dustin gives some ideas about why he does what he does. It might change the way you start your appraisals.
11/6/201915 minutes, 34 seconds
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483 Shooting Comp Photos Is Not Shooting Us In the Foot

There is an argument that not taking our own comp photos will lead to other aspects of our job being taken away. Probably a good argument and one Dustin doesn't really care about losing.
11/3/201929 minutes, 44 seconds
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482 Mental Barriers to Success

Sometimes our mental state is our own worst enemy. How to break down those walls and decide your own success not based on preconceive notion‘s of others
10/30/201913 minutes, 29 seconds
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481 Why Is The Appraisal Fee Transparency Act A Big Deal

The Editor of WorkingRE Magazine is here to talk about the Appraisal Fee Transparency Act of 2019. This is a big deal to appraisers. We will talk with Issac to learn what it is and why the average appraiser should care - and get involved.
10/27/201930 minutes, 58 seconds
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480 Should Listing Photos Be Removed After The sale

Let's discuss this recent question from Realtor Magazine https://magazine.realtor/daily-news/2018/08/20/should-listing-photos-be-removed-after-the-sale?fbclid=IwAR3TFMiogIsxSpOiNYlDdzPJz1EVC0LSD7nr2T-8zoTrLVF9ULgrJQjPkJU
10/23/201911 minutes, 54 seconds
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479 Travel Tips from The Appraiser Coach

If you travel, and you should, here are a few tips Dustin Harris has learned over the years you may want to take notes on. Dustin has logged hundreds of flights, ride shares, and hotel nights over the years and has learned a few things that might make your travel experiences more pleasant.
10/20/201952 minutes, 50 seconds
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478 Can You Do A Rental Schedule On A Property You Have Not Appraised

The answer is yes, but it comes with a caveat. Listen to make sure you are USPAP Compliant
10/16/20199 minutes, 3 seconds
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477 A Large Driver For the 1004Ps

A heavy hitter in the appraisal world reached out to Dustin recently and gave him some insight as to some of the reason the lenders are looking more and more to 1004Ps. The reason may surprise you, and it may be something we can do something about.
10/13/201941 minutes, 49 seconds
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476 Life Tweaks to Make your Life Better

How does Dustin remain so efficient without cutting corners on quality? Today, he shares just a few helpful hacks.
10/9/201921 minutes, 10 seconds
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475 How to Read a Profit and Loss Statement for an Appraisal Business

Part two in a two part series. Today, Dustin walks you through what a profit and loss statement is and why it is essential you are looking at it often.
10/6/201922 minutes, 56 seconds
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474 Tired of Clueless Realtors Maybe We Should Give Em A Break

As appraisers, we deal with it all the time; real estate agents who do not understand our job and get upset when we do what we do. How do we handle that? One way is to jump on Facebook and complain and moan, but maybe there is another way to look at it.
10/2/201916 minutes, 39 seconds
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473 How To Read A Balance Sheet for an Appraisal Business

It is one of the fundamental documents a business owner must read, understand, and review regularly. Today, Dustin talks about what a balance sheet is, why you should be reviewing it regularly, and how to do it.
9/29/201927 minutes, 53 seconds
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472 How Do You Count Tandem Garage Bays As An Appraiser

It's the age-old question; can you count a deep garage, or tandem garage as a second or third bay. The answer may surprise you.
9/25/201912 minutes, 15 seconds
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471 Should An Appraiser Coach Have a Coach

Dustin was recently asked by a client if he should be worried that his coach had a coach? Should he be? Dustin actually has many mentors and coaches. Let's talk about them and why he has them.
9/22/201927 minutes, 15 seconds
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470 During The Busy Season Take Time To Relax

For the past three months, Dustin has had record breaking volume. However, he still takes time to relax and recreate. He will tell you why today.
9/18/201910 minutes, 12 seconds
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469 Are Appraisers Doing Honest Work

At the end of the day, do you feel like you have done an "honest days work?" If so, congratulations. If not, Dustin talks today about some different ways of thinking.
9/15/201937 minutes, 32 seconds
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468 Dont Be Afraid to Ask for What You want

Dustin spend many years living in fear of his clients. Don't say anything to upset your revenue stream is no way to run a business. Today, he will help you get out of that mindset.
9/11/201913 minutes, 28 seconds
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467 The Cost of Agents Inaccurately Reporting Square Footage

Agents have a job; to sell houses. Appraisers have a job; to accurately report the value of said houses. What if the square footage is off? How does it affect the value today and as a comp tomorrow?
9/8/201934 minutes, 37 seconds
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466 Never Allow Comfort With the Way It Has Always Been Get in the Way of A Better Way

Sometimes we are our own worse enemies. We know there is a better way, but we resist change. Dustin talks about getting out of your comfort zone so you can move forward.
9/4/201910 minutes, 31 seconds
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465 Competency with Locational Issues and All Three Approaches

What if you know how to appraise the house, but there is a location issue you may not be familiar with? Also, are all three approaches to value required by USPAP? Tim Andersen, the USPAP Expert joins us for the answers.
9/1/201931 minutes, 14 seconds
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464 Why Agents Should Encourage An Appraisal Even If It is Wavied

Appraisals are not being done on all properties anymore. Today's episode is a special invitation to my agent friends on why they should consider getting an appraisal even if the lender does not require it.
8/28/201915 minutes, 48 seconds
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463 Dear USPAP Instructor on Accurate Appraisals and Comps That are Razed

Tim Andersen, MAI and USPAP instructor joins us today for another version of Dear USPAP Instructor. Today we talk about the word "accurate" when it comes to appraisal and is a house bought for the land underneath truly a comp
8/25/201928 minutes, 41 seconds
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462 Small Things Make a Big Impact On Your Business

It is easy to put off the small changes to become more efficient, but taking time to get off the bike and fix it up will make a big difference in your future success
8/21/201912 minutes, 41 seconds
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461 Should Purchase Price Influence Value

They say 90% of all appraised values are at or higher than purchase price. Is that okay? Should the contract price influence an appraiser? Craig Morely and Tim Andersen are here to discuss
8/18/201935 minutes, 6 seconds
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460 What Is It Like To Appraise in a Non-Disclosure State

Most appraisers work in disclosure states and data is fairly easy to come by. But, what is it like to appraise in a non-disclosure state where basically all sales data comes from one source?
8/14/201911 minutes, 7 seconds
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459 The Appraiser Decision Machine

We make important decisions every week. Some of them have a bigger impact than others, but what process do you use to make those decisions? Dustin will walk you through the "decision machine," a process he uses with great success
8/11/201928 minutes, 45 seconds
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458 Preparing For Inevitable Change

We know the appraisal world is changing. There is not much we can do about it, but we can and should prepare.
8/7/201911 minutes, 54 seconds
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457 Three Choices When You Hate Being An Appraiser

Hate your job? Dustin gives you three, real options to change that.
8/4/201925 minutes, 41 seconds
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456 The Why What and How of Appraisal Business

Before you can move forward with the what and how of running a more successful appraisal business, you must do the essential work of deciding the why. What is the difference? Dustin breaks it down.
7/31/201919 minutes, 34 seconds
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455 What Can Steve Jobs Teach Appraisers

Steve Jobs created the iPod, but more importantly, he created the idea of 1,000 songs in your pocket. Can we as appraisers learn a lesson from his playbook?
7/28/201929 minutes, 6 seconds
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454 Should Appraisers Be Dressing More Professionally

We sometimes complain when our clients ask us to dress the part of a professional, but are they on to something? Today, Dustin tells a true story of how changing his wardrobe changed his net worth.
7/24/201918 minutes, 23 seconds
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453 What Does the Future of Appraising Look Like

There is a lot of trepidation when it comes to the future of appraising, but there is a much more positive way to look at it. Join Dustin as he opens up the mind of a bright future for appraisers.
7/21/201934 minutes, 15 seconds
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452 My Big Three

Dustin discusses his big three and his extra credit
7/17/201910 minutes, 7 seconds
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451 Questions About Appraising With Solar

Many appraisers are bumping up against the solar thing more and more. Mark Buhler is back to help answer some of the more common solar and green questions.
7/14/201931 minutes, 52 seconds
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Major Changes to The Appraiser Coach Memberships

Over the past several weeks, there have been some major changes in the All Star and Dream Teams that will allow a greater number of you to join us. Listen in as Dustin makes this big announcement
7/12/201919 minutes, 33 seconds
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450 Gas Wars and Principles For Successful Appraisal Businesses

What do two battling convenience stores have to do with running a successful appraisal business? Dustin teaches how reputation matters.
7/10/201917 minutes, 56 seconds
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449 Can an Appraiser Move To Another State

Joining Dustin for a second time is Jacob Brewster. He joined Dustin years ago from California and recently moved his business and family to Utah. It can be done and today, Jacob shares some tips on those who are thinking about moving.
7/7/201938 minutes, 59 seconds
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448 What Is Your Monthly Nut

What is the monthly minimum you need to hit in order to keep your bills paid, your employees happy, and you in the lifestyle you have chosen for yourself? Dustin breaks down the numbers in a way that makes it easy to understand.
7/3/201911 minutes, 56 seconds
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447 Appraiser Afluent-Enza

Do you have "afluent-enza" or a fear of success? Dustin talks today about how to recognize it and more importantly how to remedy it.
6/30/201928 minutes, 9 seconds
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446 What Is Your Definition of Wealth

Many of us go through life doing what we know to do, but never stopping to figure out why. Why do we do what we do? What is your definition of wealth. Dustin gives his today and explains how that little definition leads his life.
6/26/201926 minutes, 14 seconds
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445 Communicating With Non-lender Clients Is Different

Ann O'Rourke joins us again (it has been a while) to talk about non-lender work. Specifically, she wrote an article in Appraisal Today that all appraisers either in or thinking of getting into the non-lender side of valuation should read. Why communication is different with non-lender.
6/23/201930 minutes, 31 seconds
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444 What is Spark and Trendsheet

One of Dustin's goals with this podcast is to give appraisers access to information. Today, he has Brandon Reich on with Choice Valuation. Brandon produces tools for appraisers that you may want to consider.
6/19/201930 minutes, 40 seconds
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443 What to Do When A Realtor Tries to Blacklist An Appraiser

Unless you are a number hitter, you have had this happen to you; you don't come in at or above purchase price on a sale and the agent decides he or she will never use you again. Some even begin to spread rumor on why others should also not work with you. What do you do if that happens to you? We are joined today by a veteran appraiser who had this happen to her and what she can do about it.
6/16/201937 minutes, 48 seconds
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442 Just Be Nice Appraisers

It is so easy to be negative, especially online. But who are we serving? Dustin reminds us today to be nice, especially to other appraisers.
6/12/201910 minutes
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441 What Does the Word Analyze Mean for Appraisers

Today on the program, Tim Andersen dives into a word we use frequently, but probably have not sat down to analyze. The word is "analyze" and it is time to find out what it means to an appraiser.
6/9/201935 minutes, 21 seconds
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440 Getting People to Say No

Marketing 101 will tech you that your goal is to get someone to say yes. What if we turned that on its head. Is is possible you will have better negotiations if you go after a no instead?
6/5/201911 minutes, 45 seconds
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439 Getting Back on the Skis

There is an old saying that when you get bucked off, you gotta get back on the horse. The same is true when you fall snow skiing. Dustin tells a story about another fall he had recently and what happened when he got back up. More importantly, he relates it to your appraisal business and the importance of pressing forward.
6/2/201937 minutes, 10 seconds
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438 Are Appraisers At Risk When Driving Comps

Dustin had a scary experience while he was out driving the other day. Is the risk of taking comp photos worth the pay off? Let's explore it.
5/29/201913 minutes, 11 seconds
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437 What Do You Mean You Outsource Your Comp Photos

Do you know someone who does not take their own comp photos? Is there anything wrong with that? This is the second in a two-part series talking about thinking like a business owner.
5/26/201912 minutes, 20 seconds
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436 Appraisal Fees Dont Matter If You Are A Business Owner

When we compare our fees to our so-called "competition," we reveal who we truly are - or our WHY. We are acting like a technician. Though there is nothing inherently wrong with being a technician, there is a difference when you think like a business owner.
5/22/201914 minutes, 17 seconds
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435 Mark Skapinetz on Desktops_1

What does the infamous Mark Skapinetz have to say about desktop appraisals? His answers might surprise you. Mark joins Dustin today. Don't miss this episode.
5/19/201939 minutes, 31 seconds
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434 You Have A Movie Studio Use It

We all carry a full movie studio in our pockets. Why you should turn that thing on and create your own motion pictures for the appraisal world often.
5/15/20199 minutes, 36 seconds
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433 Dear USPAP Do Appraisers Need Sales Contracts and What About Adjustments

It’s another Dear USPAP Instructor episode with Tim Andersen. Today, we talk about purchase and sale contracts. Is it necessary for the appraiser to see them? We will also talk adjustments. Are they really that important?
5/12/201936 minutes, 9 seconds
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432 Dustin's Most Favorite Books This Year

Dustin is an avid reader (well, listener) of books. Here are a few he has read lately
5/8/201912 minutes
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431 Private Work Look Before You Leap

Rachel Massey joins us for another look at the private appraisal work scenario. With lender work changing so much, many appraiser are looking to get into or further focus on non-lender work, but is it all it is cracked up to be?
5/5/201937 minutes, 33 seconds
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430 What Is On Dustin's Phone Homescreen

Here are the most frequent apps Dustin is using for you to consider.
5/2/201915 minutes, 26 seconds
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429 What Do You Do When You Have Been Blacklisted

We are joined again by USPAP instructor extraordinaire Tim Andersen (tim@theuspapinstructor.com) for another episode of Ask The USPAP Instructor. Today, what do you do when the client refuses to give you the purchase and sale contract and are adjustments necessary?
4/28/201935 minutes, 29 seconds
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428 Is Having An IT Guy A Good Idea For An Appraisal Office

Computer problems are constant at most appraisal offices. How do you keep yourself up and running without spending a fortune? Dustin shares his, low-budget, solution in this episode.
4/24/201913 minutes, 45 seconds
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427 Getting Purchase Contracts and are Adjustments Necessary

Today, we are joined by an anonymous guest who was blacklisted (or "brownlisted"). What do you do when that happens? Dustin gets into the nitty gritty of this unfortunate situation today.
4/21/201935 minutes, 51 seconds
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426 How Do You Store All Those Appraisal Photos

Like most appraisers, you probably have a lot of photos to store. How do you do it without taking up room on your computer. Dustin has a suggestion.
4/17/201911 minutes, 57 seconds
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425 Evaluations Are We Allowed To Do Them

Dustin, in a previous episode, talked about evaluations and made the statement that we are disallowed from doing them. Today, he clarifies that comment and talks about what the future of appraisal might look like.
4/14/201928 minutes, 40 seconds
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424 Good News Or Bad News Deserves Context

One of Dustin's pet-peeves is when someone (say an employee) says, "I have some bad news" with no other context. Here is his solution.
4/10/201914 minutes, 52 seconds
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423 What is Gandysoft

There are a handful of software companies that help appraisers in supporting their adjustments. Gandysoft has been around for years and today Dustin connects with Michael Gandy himself.
4/7/201942 minutes, 59 seconds
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422 What Do You Do About All Those Spam Calls Everyday

Dustin gets between 5-10 calls a day from unknown numbers. Yes, he is on the do not call registry. So, what is his solution to spam calls? The answer might surprise you and make you wonder why you didn't think of it first.
4/3/201910 minutes, 10 seconds
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421 Whats New with Drones and Appraisers

Two years ago, Dustin introduced you to Lamar Ellis of Drone Education Services (droneeducationservices.com). Today, Dustin reconnects with Lamar to see what has changed in the drone world and how it relates to appraisers.
3/31/201925 minutes, 27 seconds
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420 A Paperless Office is More of a Mindset Than A Practice

Dustin often gets questions about going paperless and they usually have a "but" in the middle. "I get it, but...." What do you do with the buts when it comes to going paperless?
3/27/201914 minutes, 4 seconds
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419 What a Trip to Europe Might Teach Appraisers

Dustin recently spent a few weeks in France and Italy. Some of his adventures (or misadventures) have great life lessons for appraisers and appraiser business owners.
3/24/201942 minutes, 7 seconds
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418 You Need An Accountability Partner

You are 86% more likely to achieve your goals with an accountability partner. As appraisers, we are more likely than most to hid away in our appraiser caves, but a running partner can help you get where you want to be.
3/18/201919 minutes, 25 seconds
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417 What Makes an Appraisal Supportable

Jamie Owen of Cleveland Appraisal Blog (www.clevelandappraisalbog.com) joins Dustin to talk about what makes an appraisal supportable.
3/17/201934 minutes, 47 seconds
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416 Tech vs Face to Face

What does a text at 12:30 AM teach us about the employer/employee relationship? Where does the convenience of tech end and the need for face to face interaction begin?
3/13/201915 minutes, 28 seconds
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415 Appraiser Stories with Nathan Pippen

What does an appraiser who got a degree in accounting and who is mentoring under Tim Andersen have to say about the appraisal world? His answers might surprise you - especially as it has to do with desktops and hybrids.
3/10/201928 minutes, 17 seconds
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The Appraisal Business is Changing - Are You?

"Anything Dustin offers is excellent. He consistently gives 100% of himself to provide the most relevant and valuable information to help appraisers make measurable progress in their businesses."   Jason Fischman, SRA, AI-RRS, ASA, IFA, AGA, RAA, MNAA, HMS
3/8/20198 minutes, 54 seconds
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414 Promise the Moon but Give Em the Galaxy

How are you treating your clients? Do you over-promise, but under-deliver? Not a formula for success. Dustin teaches a principle today that will keep your clients loyal to you even during the slow times.
3/6/201921 minutes, 39 seconds
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413 Another Look at the GPAR

The General Purpose Appraisal Report is likely under-served. It is a powerful, and diverse document that can and probably should be used more often. Michael Buuchianeri joins Dustin today to talk about the GPAR and why it deserves another look.
3/3/201923 minutes, 25 seconds
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412 The Primary Determinor of Success

There are many principles, which if lived, pave the way for success, but none of them will work without this one.
2/27/201913 minutes, 17 seconds
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411 Blockchain Technology Even An Appraiser Can Understand

Ernie Durban recently wrote an article for the Buzz Magazine titled Blockchain Technology You Can Trust and he is here today to break it down. What is Blockchain and why should appraisers care?
2/24/201935 minutes, 8 seconds
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410 Stop Playing Games With Values

Dustin talks about a real life situation where an appraiser hurts himself, the borrower, and others by valuing too high for the market to support.
2/20/201924 minutes, 4 seconds
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409 Cognitive Dissonance and the Changes in The Appraisal World

What changes are coming? How will you position yourself for the future of valuation. Today, Dustin gets personal and tells how change has impacted his life and maybe there are a few lessons that can be gleaned from his refiner's fire.
2/17/201939 minutes, 37 seconds
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408 The Clipboard and Pen Debockle

Dustin had an encounter with an appraiser who said, "I still use a clipboard and pen." For those of you in that mode, is it time to think outward?
2/13/201915 minutes, 20 seconds
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407 Here Come the Zestimates

Will Zillow put the appraiser out of business? Dustin takes time today to explain what a Zestimate really is and why it can be an appraiser's best friend.
2/10/201941 minutes, 11 seconds
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406 A CPA Is Not Banned From Performing Services He is Qualified To Do Why Are We

Dustin gives an analogy of a CPA being allowed to do number crunching on all levels, yet appraisers are banned from doing so. Why is that?
2/6/201920 minutes, 59 seconds
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405 Safety and Self Defense for Appraisers

We enter vacant buildings. We travel in strange neighborhoods. We roll down our windows and take photos of houses. Every day, we put ourselves in danger doing our jobs. Blaine Feyen (Real Value Podcast) joins Dustin today to talk safety.
2/3/201954 minutes, 4 seconds
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404 Calling All Cave Dwellers

Dustin shares the experience he had recently with an attempted appraiser get together in his local area. Have you done this? What has been your experience?
1/30/201920 minutes, 33 seconds
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403 DUI Neighborly Consultations and Highest and Best Use Questions

How do you answer when a neighbor asks you a valuation question? Also, can we be any more confusing when it comes to Highest and Best Use? Tim Andersen is here to clear the muddy waters.
1/27/201933 minutes, 57 seconds
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402 What is a Newbie Appraiser to Charge for Appraisals

A question came into the program from Kristen. She is a new appraiser and is wondering what to charge her clients for appraisal work. Also, where does she dig up new business? Dustin tackles these two questions today.
1/23/201912 minutes, 37 seconds
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401 How To Hold An Effective Staff Meeting

Who wants more meetings, right? Staff meetings can do wonders for your business, however. Join Dustin as he talks about how to run an effective staff meeting for appraisers and their support staff.
1/20/201930 minutes, 40 seconds
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400 Is it illegal to take comp photos

Dustin was recently pulled over for... taking comp photos! So, what do we do now? It is now not only dangerous to take comp photos with our phone, but it may be illegal.
1/16/20197 minutes, 56 seconds
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399 Dear USPAP Instructor: Who Owns Data and What is Considered Confidential

There has been a lot of talk lately about data. Who owns it? Who can use it? Who can share it? Today, Tim Andersen helps answer these important questions.
1/13/201933 minutes, 27 seconds
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398 When is It Okay For an Appraiser To Break The Rules

Dustin tells a story about breaking his shoulder blade with his son and applies that lesson to appraisal. When is it okay - even better - to break the rules? Dustin gives three specific times.
1/9/201918 minutes, 11 seconds
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397 What Do You Do When Appraisal Work Slows Down

In addition to backburner items, down time is the time to ramp up your marketing. Today, Dustin gives several ideas of ways to boost your presence and dig up business during the slower times.
1/6/201924 minutes, 44 seconds
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396 Taking Regular Breaks From Work

Remember why you got into appraising in the first place. If it was partly to be your own boss and make your own schedule, isn't it time to get back to that again?
1/2/201913 minutes, 24 seconds
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395 Why Should An Appraiser Join An Association

Today, Dustin is joined by Brian Melsheimer and Joe Lynch of the Real Estate Appraiser Association (or REAA) in California. The topic is appraiser associations and you will be surprised at how beneficial (and cost effective) they can be.
12/30/201837 minutes, 59 seconds
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394 Appraisers Best Friend

It is not for everyone, but having a dog has helped Dustin to be a little less lonely in an otherwise lonely business. Meet Copper, Dustin's new puppy!
12/26/20188 minutes, 24 seconds
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393 Bill Black on the 2008 Housing Crisis

Could the 2008 Housing Crisis be avoided? What were the warning signs? Do we see some of the same signs today? What was the appraiser role and what should we be doing today to avoid another? Bill Black, Keynote Speaker at the 2018 Valuation Expo in Las Vegas sits down with Dustin Harris to answer these questions.
12/23/201831 minutes, 15 seconds
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392 Value Through the Eyes of the Home Owner

Sometimes it is good to get outside the comfort of our appraiser cave and see things through another perspective. As a homeowner, it is easier to see why certain things are such a big deal to homeowners.
12/19/201813 minutes, 24 seconds
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391 Valuation Expo Participants

Listen here as participants from the Valuation Expo talk about their reasons for being there.
12/16/201827 minutes, 52 seconds
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390 Positioning for the Future of the Valuation Profession

The appraisal world is changing. Will appraisers have a job in three years? What can we do to position ourselves for the future?
12/12/201813 minutes, 42 seconds
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389 Joan Trice on Valuation Expo 2018

Joan Trice from the Alltera Group sits down with Dustin Harris to talk about the Valuation Expo 2018 in Las Vegas and the exciting changes taking place in the appraisal profession.
12/9/201817 minutes, 9 seconds
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388 Why I Support My Assistant in Hanging up On An Appraiser

My Assistant, Lee, hung up on an appraiser today. Why, and what can this experience teach you about good customer service? Join Dustin for the full scoop.
12/5/201824 minutes, 30 seconds
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387 Summit Participants

Ever wanted to go to the Appraisal Summit and Expo, but haven't been able to make it yet? What is it all about? Is it worth the trip? Listen in as the participants explain what it is all about.
12/2/201829 minutes, 53 seconds
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386 How To Hold An Appraiser Brainstorming Meeting

These are different than agenda driven staff meetings. Listen as Dustin introduces the idea of a brainstorming meeting and how to pull them off successfully. Also, a little sneak peak into something coming soon.
11/28/201816 minutes, 27 seconds
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385 Summit Vendors

There are many reasons to come to the Appraisal Summit and Expo, but a big one is all of the booths in one place. There are software vendors, AMCs, E&O Providers, and many other interesting offerings. In this episode, Dustin gives a sampling of what companies were in Vegas this year.
11/25/201836 minutes, 5 seconds
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384 Greg Fandrick ANOW Software Changes

Greg Fandrick from ANOW software sits down with Dustin Harris at the Valuation Expo to make some major announcements. Whether you are a current customer of not, check this out.
11/21/201814 minutes, 37 seconds
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383 Why Your Appraisal Office Sucks

Today, Dustin shares three big reasons why most appraisal offices suck and what you can do about it. He also shares some bonus material that you will not want to miss.
11/18/201841 minutes, 4 seconds
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382 Giving Employees Partial Access To Your Finances

The law of delegation works, but do not trust it completely. How do you allow your employees to help you without giving them full access to the money?
11/14/201815 minutes, 44 seconds
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381 Blaine Feyen and The Real Value Podcast

There is a new appraisal related podcast in town. Real Value Podcast with Blaine Feyen is worthy of your time and Blaine joins Dustin today to talk about it.
11/13/201833 minutes, 48 seconds
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380 Your Appraisal Office Environment

What does your office set up look like. More importantly, how does that affect your productivity? Dustin explores that today.
11/7/201812 minutes, 59 seconds
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379 Dear USPAP Instructor Restricted Reports

Tim Andersen joins us again today to talk about the "other appraisal report," the Restricted Report. Today we will talk about what they are and what they are not. We will also talk about why an appraiser should use them to enhance business.
11/4/201834 minutes, 27 seconds
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378 Whats It All For

With his son and daughter leaving the nest and his high school reunion, Dustin gets philosophical about why we are appraisers and what does it all mean for the future.
10/31/201820 minutes, 28 seconds
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377 Dear USPAP Instructor Disaster Inspections and Sex Offenders

What is the responsibility of appraisers with regard to the sex offender registry? Does living next to a sex offender affect value? Also, what about disaster inspections? Can appraisers do them and remain USPAP compliant? Tim Andersen joins Dustin today to discuss.
10/28/201829 minutes, 35 seconds
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376 What does a Dream Team Mastermind meeting look like

Dustin got on Facebook Live to show appraisers just what's going on.
10/24/201816 minutes, 12 seconds
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375 Bracketing

What is bracketing? Why do we use it? What are its strengths and weaknesses? Tim Andersen joins Dustin to talk about this technique.
10/21/201827 minutes, 59 seconds
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374 Spec Homes Should Provide General Starting Points

When you are looking at cost vs value, spec homes in the area can tell you a lot.
10/17/201811 minutes, 8 seconds
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373 What is Appraiser eLearning

Dustin is joined by Hal Humphreys to talk about Appraiser eLearning and what every appraiser should understand about continuing (and non-CE) education.
10/14/201827 minutes, 50 seconds
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372 Small Amenities May but Likely Will Not Dramatically Affect Value

You are a valuation expert. That means, when you are asked a question about real estate value, you should have an answer. Here are some principles about a question you likely get often: What will putting in an XXX do to the value of my home?
10/10/20189 minutes, 42 seconds
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371 How to Handle Angry Borrowers and Agents

We have all had those phone calls; the angry home owner or agent after they get your appraisal back. How does Dustin handle those calls? He reveals a great system today that will help you next time you get that call.
10/7/201829 minutes, 5 seconds
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370 Supply and Demand Still Matter

Where does value come from? Well, there are a variety of factors, but supply and demand is an age old principle that still plays out.
10/3/20189 minutes, 17 seconds
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369 Does E&O Cover Hybrid Appraisals

Hybrid and desktop reports are becoming more and more prevalent in the lending world today. Whether or not you do them is a business decision, but if you choose to, are you covered by your E&O policy? Issac Peck, Editor of WorkingRE Magazine, and David Brauner, Publisher of WorkingRE and Senior Broker at OREP Insurance, joins us to talk about this and the article on this subject that can be found at: http://www.workingre.com/hybrid-appraisals-and-risk-management/
9/30/201832 minutes, 51 seconds
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368 Keep Up With The Jonses But Dont Beat Em

It is a mantra you have heard for years; keeping up with the Jones's. It it is not a way to live your life, but should not be ignored when you are talking real estate value.
9/26/201813 minutes, 16 seconds
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367 Appraiser Stories with Courtney Hoffman

Have you ever peed on a deer while doing an appraisal observation? This guy has. Welcome to the program Mr. Courtney Hoffman of St. Louis.
9/23/201837 minutes, 53 seconds
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366 For Enough Money You Can Tell Me How To Dress

Some appraisers get kind of upset when their clients give them some direction on how to dress at an appraisal observation. Not Dustin. For enough money, he will wear a clown suit to his next observation.
9/19/201819 minutes, 8 seconds
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365 Appraiser Responsibilities with Regard to Green Energy and Solar

More and more, appraisers are seeing homes with green features, including solar. These energy efficient items are not cheap, but do they add value? What is an appraiser's responsibility regarding green energy and appraisal value? Mark Buhler joins Dustin to discuss.
9/16/201830 minutes, 38 seconds
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364 Price Per Square Foot is a Joke

We have heard it from agents and angry borrowers a thousand times; price per square foot. Listen while Dustin shares why that is such a stupid argument when it comes to value of real estate.
9/12/201817 minutes, 7 seconds
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363 Dear USPAP Instructor Finals and Hybrids

From a USPAP perspective, what do you do when you go back out to a property for a final inspection and things are not what you thought they would be when you did the original appraisal? Have you ever been asked to do the observation side of a hybrid report? What are your responsibilities to USPAP in that case? Tim Andersen is here to set us strait.
9/9/201831 minutes, 2 seconds
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362 Keep Tweak Leap

In order to constantly improve ourselves or our businesses, we need to be evaluating what we are doing or not doing on a regular basis. Dustin teaches an easy to understand concept on how that can be done.
9/5/201813 minutes, 30 seconds
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361 Appraiser Stories with Brian Melsheimer

Ever thought you might see a dead body while doing an inspection? Brian had that experience. Learn about that and what life is like appraising in Nevada City, CA.
9/2/201837 minutes, 27 seconds
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360 Occupancy and Condition of a Model Home

How do you report a model home when it comes to occupancy and condition? Dustin tackles a listener question on this topic today
8/29/201820 minutes, 38 seconds
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359 Here Comes the Summit 2018!

Welcome to Vegas and to the 2018 Appraisal Summit with Expo Laura Kelley, Managing Director for the Columbia Institute, and Mike Brunson, NAA Chairman of the Board, join Dustin to talk about the upcoming event. Sign up at www.appraisalsummit.net
8/26/201829 minutes, 53 seconds
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358 How To Tell The Difference In Building Materials

Today, Dustin takes on a question from a listener. How do you tell the differences in building materials at your appraisal inspections so as to report things correctly on the form?
8/22/201816 minutes, 18 seconds
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357 Valuation Expo Preview with Melissa Candolfi

The Marketing Director for Val Expo Melissa Candolfi, joins us today with some amazing news. Listen in to see what is coming in Las Vegas Oct 1-3.
8/19/201824 minutes, 40 seconds
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356 Quality and Condition are Key

There is a difference between quality of materials and condition. Know the difference. It might also help you as a real estate professional consultant to assist the home owners to know the difference. Help them increase the value of their homes by bettering these two factors.
8/15/20189 minutes, 49 seconds
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355 Stats Graphs and Science with George Dell

Once again, George Dell (www.georgedell.com) joins us to talk about how stats and graphs and data fit together for the appraiser. We even get into the future of appraising and what it might look like.
8/12/201831 minutes, 41 seconds
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354 Age is Relative

When appraising, it is not all about the actual age. Effective age is a huge factor we discuss today.
8/8/201811 minutes, 1 second
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353 Dear USPAP Instructor USPAP vs UAD

What happens when you run into a conflict between a client's needs and USPAP? How do you navigate those waters to keep all parities happy? Are agents and bankers also supposed to adhere to USPAP, or just appraisers? Tim Andersen is our guest today.
8/5/201829 minutes, 10 seconds
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352 Size Matters

Question of the decade; does size really matter? Well, when it comes to the valuation of real estate, it is one of the most important factors; and in more ways than one.
8/1/201810 minutes, 35 seconds
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351 What Appraisers Need to Know About the Most Overvalued Housing Market in America

Expert Appraiser Mike Brunson joins Dustin today to talk about some interesting things happening in the Las Vegas real estate market. Some things are looking ominously like pre-2008. What do appraisers need to know about Vegas and their own markets?
7/29/201832 minutes, 39 seconds
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350 Location Location Location is not Just a Saying

As real estate valuation experts, it is important to remember the three rules or real estate; Location, location, location.
7/25/201812 minutes, 8 seconds
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349 The Appraiser of La Mancha

Dustin's favorite book of all time is Don Quixote. He recently reread it and found some analogies to running an appraiser business.
7/22/201823 minutes, 17 seconds
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348 Cost Price and Value

Sounds simple, but even appraisers sometimes mix and match these terms. They are not the same and it behooves us to know the difference as valuation professionals.
7/18/201814 minutes, 14 seconds
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347 Dear USPAP Instructor: State vs Summarize and Reviews

What is the difference between statements and summaries and do you have to have a summary in the workfile when you state? Also, what recent changes were made to USPAP with regard to reviews and why should appraisers care?
7/15/201840 minutes, 59 seconds
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346 Pay Off Your Mortgage Early

One of the biggest financial burdens anyone has is their monthly mortgage payment. Appraisers are no different. Listen to what Dustin did to help pay off his mortgage sooner and make a commitment to do it on your side as well.
7/11/201818 minutes, 10 seconds
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345 Pitbull Patti Interviews Dustin

Realtor and Host of the Pitbull Patti Show interviews Dustin
7/8/201844 minutes, 37 seconds
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344 The Field of Dreams Principle

Sometimes it is call the universe abhors a vacuum principle and it is basically this, if there is a hole in your life, you will move heaven and earth to fill it. Dustin recently hired a new employee and used this principle to guide him. Listen in to find out how it works.
7/4/201817 minutes, 29 seconds
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343 What About Our Own Big Data-base

There is some fear out there surrounding big data and some recent changes in the appraisal profession. However, rather than reacting with fear, Dallas/Ft. Worth appraisers Brian Kirkpatrick and Matt Hyatt join Dustin to see some possible other perspectives.
7/1/201839 minutes, 45 seconds
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342 Triage at the Appraiser Office

Are you prepared for an office emergency? What would you do if you lost a key employee or could not work yourself for a few weeks? Dustin explores the concept of triage and how to apply the same principles to an appraisal office.
6/27/201813 minutes, 47 seconds
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341 Using Valuation Technology to Reinvent Appraisals with Mark Stockton

Appraisers, our jobs are changing. Three comps and done is no longer acceptable. More and more of our clients are requiring more than just subjective adjustments with some explanation. Mark Stockton of MR Technology Holdings LLC, is here to discuss one such tool. If you are interested in contacting Mark, call 505-490-2011 or email him at marklstockton@yahoo.com.
6/24/201836 minutes, 6 seconds
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340 Do Hybrid Appraisals Violate USPAP

No, they don't. Dustin gives his opinion on this very controversial topic; specifically as it has to do with third party inspections.
6/20/201836 minutes, 13 seconds
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339 Dear USPAP Instructor Signatures on Certs and Subpoeona

A new series fielding your USPAP (and related) questions with Tim Andersen, MAI and USPAP instructor. Some appraisers have "additional certifications" in their reports. Do those have to be signed as well, or is it okay to just have them in a signed report. When you are subpoenaed, do you have to testify and can you charge expert witness fees for your time?
6/17/201832 minutes, 8 seconds
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338 Harbor Pilots with Ernie Durbin

In the shipping world, there are boat captains and there are harbor pilots. Ernie Durbin joins us today to explain the difference. There is a huge difference. Things are shifting in the appraisal world and it is time to decide what you want to be; a captain or a pilot. Hint: The pilot makes more money.
6/13/201845 minutes, 54 seconds
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337 Appraisers and ANSI Measuring Standards

What is The American National Standards Institute (ANSI) and how does it apply to appraisers? Do you use a measuring standard when you perform your on site observations? John Dingeman (Landmark) and Hal Humphreys (Appraiser E-Learning) join Dustin to discuss your frequently asked question on ANSI.
6/10/201853 minutes, 9 seconds
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336 We Reserve The Right To Refuse Service

Appraisers too often look at themselves as being stuck. Yet, we all have a choice as to who we work for. If we spent a little less time complaining and a little more time developing our business model, we might see some progress in our lives and our business.
6/6/201817 minutes, 7 seconds
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335 Can the Appraisal Profession Be Saved

There is a lot of talk about computers replacing appraisers, but is there another way? What about appraisers being the experts who properly interpret big data. George Dell joins Dustin to talk about our past, present, and future as appraisers.
6/3/201835 minutes, 2 seconds
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334 Brian Berger Appraiser Stories

What does running a doggy gym and an appraisal office have in common? Probably nothing, but this guy has done it all. Brian is a member of Dustin's Appraiser Academy and is an interesting and inspiring man to get to know.
5/30/201833 minutes, 9 seconds
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333 The Three Approaches to Value Debated

Dustin is joined today by Scott Cullen and Tim Andersen to talk about and debate the Cost Approach, The Sales Comparison Approach, and the Income Approach. Which one is better? What are the drawbacks to using them? Time to go back to your original appraisal classes and talk fundamentals today.
5/27/201841 minutes, 12 seconds
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332 Condo and Townhouse are not Apples and Apples

Do not ask the question, "Is it a condo or a townhouse." Wrong question because they are not the same category of thing. Dustin breaks it down.
5/23/201813 minutes, 25 seconds
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331 Dustin Addresses Naysayers

Most of the time, Dustin just let's the negative comments on his blog and podcast roll off his back, but not today. Today, he addresses them head on and attempts to clear the water a bit.
5/20/201841 minutes, 40 seconds
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330 Whose Responsible To Let the Owner Know About an Appraisal Cancellation

We have all been there. We have an appointment for an observation set up and then it is cancelled. Who is now responsible for letting the home owner, agent, or contact that you will not be there? Dustin gives his opinion.
5/16/201813 minutes, 20 seconds
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329 Virtual Assistants are People Too

The golden rule works at your office and will work with your Virtual Assistants, or VAs, across the world. Treat them like human beings and they will treat you well. Dustin gives a few ideas that he has used to help his VAs feel more a part of the appraisal team.
5/13/201823 minutes, 26 seconds
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328 Jeff Dietschler Appraiser Stories

5/9/201833 minutes, 50 seconds
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327 Good for the Goose Good for the Gander

There was a recent bill proposed in Virginia that would limit the amount of money an AMC could charge. Sounds great, right? Not so fast.
5/6/201822 minutes, 12 seconds
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326 The Richest Appraiser in Babylon

One of the classic books of wealth prosperity is The Richest Man in Babylon by George Clason. Dustin has been following the principles in that book forever and passes some of the knowledge on today.
5/2/201814 minutes, 43 seconds
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325 Should Appraisers Have More Than One Website

It is a common question; should an appraiser have multiple websites to help drive traffic? The answer is given as well as some other marketing tips in today's podcast.
4/29/201817 minutes, 17 seconds
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324 Professional Yet Personable Appraiser Receptionists

There is a fine line between sounding professional and being personable. Too far to either side of that line is dangerous. Dustin tell you how to find that perfect person for your receptionist job.
4/25/201819 minutes, 59 seconds
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323 Do Quality and Condition Ratings Change on Different Appraisal Reports

There is a common misconception out there when it comes to appraisal reports and UAD standards; and it stems from the old way of doing things. Dustin talks Q and C ratings today and how they are intended to be used.
4/22/201824 minutes, 42 seconds
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322 I Have Been Blessed as an Appraiser

Listening to Martina McBride's powerful song reminded Dustin of a few things he wanted to remind his listening audience of.
4/18/201817 minutes, 28 seconds
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321 Is There A Silver Lining (or 3?) with Corelogic's Purchase of a la mode?

The news hit us on Thursday that the mega-corporation, Corelogic acquired a la mode, Inc.  Since then, there has been a lot of - well founded - concerns.  But, are there some potential positives here as well?  Dustin looks for a few, possible silver linings.  
4/15/201831 minutes, 33 seconds
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320 When You Appraise The Wrong House

We have all probably done it... appraise the wrong house. Dustin recently did an on site inspection on a house that was not the correct one. Listen to what happened and how he handled it.
4/11/201820 minutes, 13 seconds
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319 Mark Skepinetz March 2018

Mark joins us again to talk shop. Where is the appraisal world going? How can you get involved? What do you need to be doing as a business owner to survive and thrive in the next decade? These are all questions we ask Skap and he, as usual, does not hold back. We also talk about 100% Real Estate Appraisers Facebook group and the upcoming AppraiserFest. Oh, and Dustin finally gives his answer on will he be at Appraiserfest?
4/8/201838 minutes, 32 seconds
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318 Setting Up Appraisal Office Systems

Do you make over $100 per hour? Is that out of the realm of possibility for an appraiser? With the right systems in place, you can make a very good living as an appraiser and still produce excellent work.
4/4/201814 minutes, 41 seconds
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317 What I AM and am NOT Saying

There are a lot of myths and misconceptions about what Dustin believes and what he is advocating for appraisers. Today, Dustin attempts to dispel some of those myths and help appraisers see that life ain't so bad after all.
4/1/201835 minutes, 47 seconds
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316 Associate With Great Valuation Experts

We often reach higher levels of success when we stand on the shoulders of giants. Who do you associate with on a regular basis who allows you to be a better valuation expert?
3/28/201811 minutes, 7 seconds
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315 What is the Future of Appraising

Dustin is often asked what the appraisal landscape will look like 3-5 years from now. Today, he gives his predictions, but more importantly, he gives some suggestions on how to get ready for the changes.
3/25/201826 minutes, 54 seconds
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314 Employing Significant Assistance from Experts

Dustin recently did a complicated appraisal where expertise from others was required. Why you should consider outside help, how to go about it, and what to say in your report.
3/21/201816 minutes, 4 seconds
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313 Language Matters

The words and phrases we use matter. How we talk about ourselves and our profession helps to form the basis for how others look at us. Today, Dustin talks about some of the words and phrases we use that could possibly use some altering.
3/18/201823 minutes, 7 seconds
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312 Traffic Court and the Cost of Doing Business

Is traffic court a cost of doing business as an appraiser? Dustin thinks so. He shares a few other, off the wall, expenses which are also considered a cost of being a real estate appraiser. What are yours? Please comment below.
3/14/201817 minutes, 56 seconds
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311 Call to Action Senate Bill 2155

If you are not aware yet, you need to be. This bill will affect your life as a real estate appraiser. Dustin tells us what this is and why we should care. This is a call to action appraisers and it is very urgent!
3/11/201843 minutes, 28 seconds
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310 While Hiring in an Appraisal Office

Don't get stuck in a 45-60 minute interview with an employee candidate that you know you will never actually hire in your appraisal office. Dustin implements the "mini interview" and it has saved him from useless busy work more than once - including yesterday.
3/7/201815 minutes, 19 seconds
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309 A Creative Solution to the Reassigning an Appraisal Problem

You have all had it happen; You complete an appraisal for Client A and get a call later from Client B wanting you to reassign the appraisal to them. That is a big No No, but are there things you CAN do? Dustin presents a creative solution on today's podcast.
3/4/201826 minutes, 59 seconds
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308 Sharing Appraisal Reports Online

Dustin is on his soapbox today. Join him as he discusses posting appraisal reports online for others to see. What do you think? Should we be calling out our peers? Would we be willing to share our own work in such a public forum?
2/28/201823 minutes, 29 seconds
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307 Job Descriptions In Your Appraisal Office

You may be a one-person office, or you may be a large appraisal firm. Either way, you will benefit from the creation of Job Titles and Job Descriptions. Dustin talks about how to get to Tier IV in this episode on how to be the most efficient business owner you can be.
2/25/201821 minutes, 49 seconds
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306 Charging Cancellation Fees for Appraisals

Stop accepting a measly fee for cancellations when the borrower or Realtor cancels the appraisal at the door. Work for A Clients who treat you like a professional and will pay you for what you might have into the assignment to date.
2/21/201810 minutes, 17 seconds
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305 Lower Standards for Becoming an Appraiser

The Appraisal Qualification Board (AQB) has lowered the barrier to entry for appraisers coming into our profession. What does that mean for the appraisers? More importantly, what does that mean for you and your business?
2/18/201818 minutes, 17 seconds
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304 Get In Front of Problems Before They Turn into Catastrophes

It is easy to ignore potential problems in your appraisal business because you don't want to deal with discomfort. It is better to get in front of them before they become issues that cannot easily be dealt with. Dustin talks today about the Law of Delegation and how to manage problems effectively when they first arise.
2/14/201812 minutes, 15 seconds
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303 Tim Andersen on The USPAP Certifications

Tim Andersen, USPAP Instructor from Florida joins Dustin to talk about the certifications we should be putting in each of our appraisal reports. Do you know what you are signing?
2/11/201843 minutes, 52 seconds
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302 What To Pay Your Employees

Dustin often talks about his Tier I and Tier II employees, but what does he pay them? Today, he reveals all - and some principles to go with it.
2/7/201818 minutes, 19 seconds
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301 Introducing Datamaster 6

Kevin White, new President and CEO of Datamaster joins us with Marty Hamilton, Marketing Manager, and Jared Priesler, Chief Appraiser & Product Development, to introduce the new Datamaster 6. You are not going to believe how much time this is going to save you.
2/4/201831 minutes, 29 seconds
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300 It is Not About the Fetching Fees

It is time to change the rhetoric surrounding appraisals and money. Can we stop talking about the fees and start talking in terms of pay per hour? Dustin is on one today!
1/31/201816 minutes, 20 seconds
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299 The Law of Delegation Creates Time

The law of delegation has been talked about before on this broadcast, but never in this much depth. Dustin goes into why the law of delegation is such a powerful tool and can actually create more time for a business owner.
1/24/201823 minutes, 27 seconds
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298 Oh Crap, Skap is Back

He’s back! There is never an agenda or an outline when it comes to Mark Skapinetz. He’s here to talk about Appraiser Fest,  His outlook on 2018,and anything else he wants.
1/21/201840 minutes, 18 seconds
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297 A Subject To Completion Tip

Dustin had a bit of an epiphany lately with regard to subject to completion reports.  Listen in.  Are you doing this?  Is there a better way to write your hypothetical reports?
1/17/20189 minutes, 48 seconds
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296 A Few Lesser Known a la mode Productivity Tips

Most appraisers use a la mode for their appraisal reports.  a la mode offers all kinds of productivity tools, but there are some lesser known tips that Dustin reveals today.
1/14/201832 minutes, 15 seconds
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295 Professionalism vs Overkill

How much of what we do is due to our professional nature, how much is simply because our mentor told us to do it that way, and how much is just overkill?  For example, do you sketch interior walls?  Should you?  How do you know where that line is and when you have crossed it?  Dustin shows there is a delicate balance between quality and making money.  
1/10/201822 minutes, 2 seconds
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294 Highest and Best Use Revisited

Tim Andersen joins Dustin to follow up on a prior discussion on Highest and Best Use.  Did you know there are two analysis that must be done when you do H&BU?  Can you do a hypothetical H&BU?  
1/7/201839 minutes, 44 seconds
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293 What Do Lawyers Have That Appraisers Don't

Dustin had a recent experience where he visited a small law firm. It was not unusual that he dealt with multiple people, even though he was there to conduct business with an attorney. Why is an appraisal office seen as so much different!
1/3/201811 minutes, 38 seconds
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292 Your 2018 Appraisal Business Vision

12/31/201721 minutes, 55 seconds
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291 Comps in Private Neighborhoods

If you have an inspection in a private neighborhood, do you have the right to also take comp pictures in that Neighborhood? Dustin talks today about comps in private neighborhoods and on private roads.
12/27/201713 minutes, 15 seconds
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290 You Have A Choice

12/24/201746 minutes, 33 seconds
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289 Broken Taillights & Drug Charges

What do you do when the state comes knocking at your door? Dustin talks today about how to handle the initial stages of a state board complaint.
12/20/201711 minutes, 46 seconds
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288 Can You Be An Appraiser And An Agent

Jerin Harper joins us again to talk through 'conflicts of interest.'  As an appraiser and a real estate agent, he has had some experiences that would cause one to pause and ask questions.  Dustin and Jerin also talk through some other potential conflicts of interest included appraising your neighbor's, friend's, or family's homes.  
12/17/201730 minutes, 29 seconds
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287 What tools do you need to start appraising?

There are a lot of wants in an appraisal  business, but what are the bare bones tools that are necessary to start appraising? Dustin gives his list today. 
12/13/20178 minutes, 7 seconds
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286 Jesse The Trainee

Today is another Appraiser Stories episode, but with a twist.  Dustin talks with Jesse Ledbetter about how he fell into appraising and his thoughts after being a trainee for a year.  If you are thinking about training, he offers some sound advice.
12/10/201738 minutes
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285 What is a Final Anyway?

We do them all the time, but how long has it been since you actually read what you are doing? Can you do a final on a property that you were not the original appraiser on? What if you find stuff that the original appraiser should have caught? How do you handle these things? Dustin tackles those questions and more about the 1004D today
12/6/201721 minutes, 2 seconds
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284 What is Titan Analytics?

Matt Krodel from Alamode is here to talk about Titan Analytics. Alamode is making the MC Addendum  fun again.
12/3/201724 minutes, 7 seconds
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283 Longevity Bonus for Appraisers

A Supplemental Executive Retirement Plan is what the big boys and girls use on Wall Street to keep their top CEOs from getting poached by other companies.  The same concept might work to help put 'golden handcuffs' on your own employees.  In the final episode in this Minisode series of benefits for employees, Dustin talks about how and why it works.  
11/29/20178 minutes, 42 seconds
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282 What is Titan Reports?

Joel Baker From Alamode is here to talk about the new Total. Titan Reports will be out by the end of the year, and it will put your appraisal software in the cloud.
11/26/201732 minutes, 45 seconds
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281 Life Insurance for Your Appraiser Employees

Who are your key employees?  What would happen if they were not around anymore to assist with your business growth.  We put life insurance on our family members, but have you considered doing it for employees?  Dustin shows us how, in Part III of the Minisode series on employee benefits.
11/22/201713 minutes, 46 seconds
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280 The Problem With Market Value

We do it every day; appraise to find the market value, but is there a problem with the very definition of market value?  Tim Andersen joins Dustin to discuss Fannie Mae's definition of MV and what an appraiser can learn from semantics.  
11/19/201739 minutes, 56 seconds
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279 Long Term Disability for Appraisers

In Part II of this Minisode series, Dustin talks about providing Long Term Disability Insurance for your employees.
11/15/20179 minutes, 22 seconds
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278 Michael Simmons on The Future of Appraising

Michael Simmons from Axis Financial is back to talk about the appraisal profession, where it is headed, and what is being done about it.  
11/12/201724 minutes, 53 seconds
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277 IRA Employer Matching for Appraisers

Dustin met recently with his Financial Adviser and is here to pass on some valuable ideas about benefits for your employees.  Today, he discusses how an IRA Retirement Fund with Employer Match works.
11/8/201711 minutes, 46 seconds
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276 Ernie Durbin Weighs in on Appraisals and Technology

Desktops are becoming more and more popular.  Many appraisers shy away from them, but are they a product to consider?  Can an appraiser make a living and never leave the comfort of their office chair?  Dustin and Ernie explore.    
11/5/201733 minutes, 55 seconds
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275 What is ANOW Software for Appraisers?

Dustin uses it and he talks about it all the time on this show.  Today, Dustin sits down with Greg Fandrick at the 2017 Fall Val Expo to get into the nuts and bolts of what ANOW is and why every appraiser should be using it.  
11/1/201727 minutes, 28 seconds
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274 Datamaster: What Is It And How Is It Changing?

Datamaster is an amazing tool to help save you 30-60 mins per report.  Now, the new Datamaster is here (in Beta form).  Ryan and Mitch joined Dustin at the 2017 Vegas Val Expo to dig into the nitty gritty.
10/29/201732 minutes, 1 second
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273 Giving Your Employees Raises Based On Actual Performace

Do you have a regularly scheduled pay increase policy with your employees?  Maybe there is a better way to do it.  What about providing raises based on actual performance?  
10/25/201710 minutes, 53 seconds
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272 Vendors at the Valuation Expo

One of the best parts of the Val Expo is to become familiar with the different appraisal-related vendors who are there.  Let's meet a few. 
10/22/201727 minutes, 5 seconds
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271 Errors and Omission for Appraisal Employees

Do you, as an employer, provide your appraisal employees with E&O?  How have you structured it?  The way you set it up could make a difference should there ever be a claim.  
10/18/201712 minutes, 35 seconds
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270 Participants to the Fall 2017 Valuation Expo Speak

What is it like to attend the Valuation Expo?  This year it happened during the most tragic week in Vegas history, but the events that fateful Sunday night did not stop participants from doing what they do.  Let's listen in as Dustin interviews a few.
10/15/201728 minutes, 59 seconds
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269 Tell Me Again Why You Hired An Appraiser?

Recently, Dustin was hired to perform a personal appraisal for someone looking to sell his house by owner.  The conversation that came after the product was turned in was, well, interesting.  
10/11/20179 minutes, 54 seconds
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268 Jim Hendren - Oklahoma - Appraiser Stories

Jim is a new member of Dustin's Dream Team in Dallas.  He says the experience has been both "good and bad."  Find out why.  You will also love hearing about his recent experience hiding behind his female trainee when a dog came after them.  
10/8/201726 minutes, 46 seconds
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267 Now There Is A Tier IV?

You have heard Dustin refer to the different levels of employee expertise in terms such as Tier I, Tier II, and Tier III (see Episode 188).  Now, Dustin introduces a new term; Tier IV.  What is it and are you working toward it in your appraisal office?  
10/4/201712 minutes, 46 seconds
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266 Realtor Not Happy With "Low Appraisals"

Note: This interview was recorded nearly a week before the massacre in Las Vegas.  Of course, the attack has overshadowed things.  I am checking on Dave's status now.  Dave Radcliffe is a high producing real estate agent in the Las Vegas area. He is not happy with appraisers who do not do their jobs correctly. Two years ago, he produced this video expressing some concern with appraisers with 'gonkulators': https://www.youtube.com/watch?v=AW9jwS1FvJg&feature=youtu.be Dave agreed to be on the show with me.  Listen in and see if he still feels the same way.  What is a "low appraisal" according to real estate agents?  
10/1/201744 minutes, 41 seconds
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265 Controlling Your Own Promotions As An Appraisal Business Owner

There is something special about being self-employed.  One of the greatest, yet least recognized aspect is the ability to be in control of your own climb up the success ladder.  You are in control of your future.  
9/27/201715 minutes, 7 seconds
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264 Robert Sanders - Appraiser Stories - Oklahoma

Meet Robert Sanders.  He is an appraiser converted from the music industry.  The man has all daughters and has his priorities strait.  You cannot help but like this guy.  
9/24/201735 minutes, 10 seconds
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261 A Few Laser Measuring Tips

Going mobile for your appraisal inspections is a hard transition.  Sometimes, appraisers give up before they have really given it a chance.  A few tips on better use of your laser might give you the nudge to stick it out.  
9/20/201721 minutes, 38 seconds
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260 Who Owns An Appraisal Report

Does the appraiser own their own appraisal reports?  What about the client?  What implications does that have for our business and our future.  Tim Andersen kindly lends his time and knowledge today to help us understand this issue.  
9/17/201731 minutes, 48 seconds
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259 No Amount of Money Should Make You Stupid

We all try to follow sound appraisal business principles, but sometimes the lure of big money can make us think stupidly.  Don't do it.  Pay attention to your gut and know when to walk away.  
9/13/201720 minutes, 46 seconds
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258 Big Data and Asparagus

Tim Andersen is back to talk about the ominous "BIG DATA."  What is it?  Should we be afraid of it?  How can we as appraisers look at what is real and start to incorporate it?  
9/10/201739 minutes, 13 seconds
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262 Six Rules To Follow In Case Your Employee Goes Wrong

We hire hoping for the best, but sometimes things go bad.  It can get ugly fast.  However, there are six rules to follow that will reduce the risk of an employee going bad.
9/10/201720 minutes, 21 seconds
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257 Who The Hell Cares What Your Competition Is Doing?

Human beings are hardwired for comparison.  We naturally look at our peers and compare ourselves to them.  This leads us to follow them, but this is not the right recipe for success.  Rather, success is often defined by doing the exact opposite of what our competition is doing.  
9/6/201715 minutes, 26 seconds
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256 Should Appraisers Hire Family?

It is a question Dustin is asked frequently; "Should I hire my family member?"  Though it is normally not advisable, Dustin shares four rules that, if followed, might make it an okay arrangement.  Note however, if these rules are not followed, you may be in for a disaster.  
9/3/201728 minutes, 5 seconds
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255 Your Gift Was Highly Offensive

Sometimes goodwill turns sour.  More importantly, make sure you cross your Ts and dot your Is because people find every reason to attack you as an appraiser.  
8/30/201717 minutes, 31 seconds
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254 What Exactly IS an Arm's Length Transaction?

We might think we know the difference between an arm's length transaction and one that is not, but do we really?  Tim Andersen joins us again to have us consider looking beyond just the parties involved.  
8/27/201743 minutes, 41 seconds
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253 When A Client Asks Too Much (or when they don't)

We all get annoyed when our clients ask us to go beyond what is typical as an appraiser.  How about when our client's really don't ask that much?  Should we choose to die on the hill of minor requests?  
8/23/201713 minutes, 54 seconds
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252 Which Kinds of Insurance Coverage Should Appraisers Have?

Ben Page, a 20 year Insurance vet, joins us to look at our risk and exposure a little difference way.  Insurance for appraisers is not just about E&O.  There is much more to it.  
8/20/201745 minutes, 27 seconds
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251 A Standing Desk Can Be Affordable for Appraisers

Let's face it; you want one.  A standing desk is all the rage.  The health benefits alone justify the purchase.  That is to say nothing about the coolness factor.  Yet, they seem to be so expensive.  Dustin got one recently that is very affordable and a great little desk.   https://www.autonomous.ai
8/16/201711 minutes, 43 seconds
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250 Four Ways To Increase Appraisal Volume/Revnue

When you find volume has slipped and you are in need of a business boost, there are four areas you should look at.  Here are the four steps to increasing appraisal volume or revenue.
8/13/201719 minutes, 19 seconds
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249 Count with me, "7, 8, 9, 9, 10!"

Here is a little mind trick the Dustin uses at the gym that can also be used in business when you don't want to do something.
8/9/20176 minutes, 13 seconds
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248 What Is New At This Fall's Valuation Expo?

The Val Expo is one of the biggest gatherings of appraisers and valuation professionals in the nation.  This year, they will be meeting again in Las Vegas on Oct 2-4.  Jim Morrison joins us to tell about some exciting new technologies you will see at the Expo.  You will not want to miss this event.  Use coupon code: COACH for 20% off your ticket!
8/6/201720 minutes, 44 seconds
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247 Are Appraisers Statisticians or Analysts?

Dustin is currently moving some employees into different "seats on the bus," and it triggered a question; are appraisers statisticians or analysts?  
8/2/201712 minutes, 3 seconds
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246 A, B, and Y Clients

You have heard Dustin refer to A clients, B clients, and Y clients, but what are they?  What makes an A client, and how does it differ from a B client?  Where are the C clients, and what exactly is a Y client?
7/30/201725 minutes, 11 seconds
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245 The In & Out Way of Doing An Appraisal Business

Dustin had a recent experience at the In and Out Drive Tru, and there are four lessons he learned from it.  Listen in on some things that might help you be a better appraisal business owner.  
7/26/201719 minutes
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244 Evaluations; What They Are And What They Are Not

Mike Brunson (mike@brunson-jiu.com) joins us to help explain what an Evaluation is.  Mike is very knowlegable and you might be surprised at some of the things he says.  
7/23/201753 minutes, 4 seconds
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243 VA Construction Appraisals Are Different (Videosode)

Another, on-site, videosode for you today.  Dustin is on site at a Veteran's Administration loan inspection.  He tells you about the "90% rule."  Is there such a thing?
7/19/201710 minutes, 3 seconds
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242 Appraisers and Personal Interests

Can and does your personal bias play into an appraisal?  Whether we like it or not, it can, but we should watch out for and avoid it.  Tim Andersen is here to teach us more about personal interests and the appraisal process.  
7/16/201738 minutes, 22 seconds
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241 Appraisal Laptops and Docking Stations

Being mobile is more than just having the tools you need to inspect properties.  What about having a fully mobile office?  Dustin shows you how to have all of your tools wherever you are with a docking station.  
7/12/20179 minutes, 32 seconds
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240 Four Steps To Start Enjoying Appraising Again

There are a lot of appraisers who hate their jobs.  There is no other way to describe it.  Today, Dustin outlines four steps (though they are not easy) to take to start enjoying what you do again.  
7/9/201735 minutes, 52 seconds
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239 Virtual vs Brick and Mortar Appraisal Offices

What are the pros and cons of virtual offices?  How about a brick and mortar?  Which one is right for you?  Dustin explores this topic today.  Please add to his pros and cons list below.  
7/5/201717 minutes, 21 seconds
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238 Fees and Turn Times; What Is Normal?

Customary and Reasonable fees?  What are they in your state?  Isaac Peck from WorkingRE is here to give us some real numbers.  
7/2/201727 minutes, 21 seconds
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237 AMCs; The Bad and..... The Good?

We hear a lot of complaining about AMCs.  Frankly, much of it is probably justified.  Let's explore some of those complaints.  But, are there some good things about AMCs as well?
6/28/201729 minutes, 18 seconds
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236 Appraiser Stories: Jason Self From North Carolina

Jason Self is a happy appraiser in the great state of North Carolina.  You will be hard pressed to find a more happy, upbeat member of our community.  
6/25/201725 minutes, 45 seconds
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235 Dual Monitors in an Appraisal Office

Probably the easiest, fastest hack to start being more efficient and effective as a real estate appraiser is the dual monitor computer set up.  Oh, it will also help you to get on that path to a paperless appraisal office as well.  
6/21/201710 minutes, 22 seconds
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234 Advisory Opinion #37 on Computer Assisted Appraisal Tools

Coming in January of 2018 is a new AO.  Advisory Opinion #37 is all about computer assisted tools for appraisers.  What do you need to know about CATs?  Jared Priesler from Datamaster is here to tell us all about it.  Oh, and here is the link to the blog post he wrote on it: http://www.datamasterusa.com/advisory-opinion-37
6/18/201730 minutes, 27 seconds
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233 The Good and Bad of Staff Meetings

You need to be doing staff meetings (even if you only have one employee).  This trick will improve the way you do staff meetings as a real estate appraiser business owner.  
6/14/201711 minutes, 13 seconds
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048 The FTC and State Appraisal Boards - The Essentials

By now, you have heard about the lawsuit between the Federal Trade Commission and the Louisiana Real Estate Appraisers Board. Legal documents can be a bit confusing. Tim Andersen joins Dustin again to help explain what is going on, describe some of the possible outcomes, explain why this is important to real estate appraisers nationwide, and encourage us to get involved.  If you want the 5,000 foot view of what's happening, this is the podcast for you!
6/11/201733 minutes, 31 seconds
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232 Appraisers are Realtors Too

We have all dealt with "that agent."  What do you do when you have to deal with difficult real estate agents or brokers?  What about reminding them that you are also a "Realtor?"
6/7/201712 minutes, 57 seconds
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231 Digital Marketing (rebroadcast)

Dustin is often asked about online marketing, mostly for non-lender work.  He did a show a few years ago with Michael Hobbs on this issue that is worth another listen.  If you are wanting to do anything with online and/or social media, this episode is for you.  
6/5/201752 minutes, 1 second
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230 Can We Stop Taking Comp Photos Already?

Dustin has never been shy about his hatred for taking comp photos.  Some think they are a great idea.  It is one thing to think comp photos are good for your personal appraisal business, but do you have to advocate that the rest of us be required to do it too?
5/31/201714 minutes, 48 seconds
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229 Will Technology Put The Appraiser Out of Business?

It has been predicted for years, AVMs to replace appraisers.  So far, no dice, but has the appraiser's time finally come?  Isaac Peck, Editor of WorkingRE Magazine joins us to discuss.
5/28/201730 minutes, 10 seconds
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228 What a Trip To Europe Can Teach An Appraisal Business Owner

The Appraiser Coach recently made a trip across the pond.  Between bangers and mash and crumpets and tea, he learned a few things about himself and his appraisal business.  Some good.  Some not so much.  
5/24/201720 minutes, 4 seconds
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227 Unacceptable Appraisal Practices According to Fannie Mae Part 2

Tim Andersen is back. Today, we tackle the second half of 16 Unacceptable Appraisal Practices according to Fannie Mae. What are they and how can we avoid them? The full list can be found in the Fannie Mae Selling Guide: https://www.fanniemae.com/content/guide/sel022316.pdf
5/21/201733 minutes, 47 seconds
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226 If You Are Working Saturdays, You Are Working Too Much

Appraisers are working too hard.  There is a smarter way to work.  Stop working weekends and start setting up your business to run like an actual business.  
5/17/20177 minutes, 28 seconds
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225 What is Exos for Appraisers?

If you have not heard the name, you certainly have heard about the technology.  Exos is the new system Servicelink is using to manage appraisal orders.  There have been a lot of myths surrounding this new technology and Danny Wiley, from Exos and Servicelink, is here to answer our questions.  Even if you do not work for Servicelink, you will want to listen to this episode because Exos is open to other clients that you may work for.  
5/14/201739 minutes, 27 seconds
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224 Appraisers and Facebook

Should you be on Facebook?  As a fellow appraiser, Dustin says "Yes," and here are several reason why. 
5/10/201718 minutes, 43 seconds
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223 Unacceptable Appraisal Practices According to FNMA Part 1

Tim Andersen is back.  Today, we tackle the first half of 16 Unacceptable Appraisal Practices according to Fannie Mae.  What are they and how can we avoid them?  The full list can be found in the Fannie Mae Selling Guide: https://www.fanniemae.com/content/guide/sel022316.pdf
5/7/201739 minutes, 56 seconds
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222 Is Complimenting The Homeowner's House Being Biased?

It is just nice to say, "Well, you have a lovely home," right?  Does that type of compliment verge on putting yourself, as an unbiased appraiser, in a position that could come back to haunt you?
5/3/201710 minutes, 18 seconds
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221 Appraiser Attitudes

They say attitude is everything, so why do some appraisers seem to have such bad ones?  Dustin explores the challenges facing today's valuation professionals and how choice plays a part in success.  
4/30/201737 minutes, 45 seconds
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220 Picking up on Subtle Hints

Running a business is hard, but sometimes the most obvious things are overlooked by us.  Those small things can make all the difference in our success.  
4/26/201719 minutes, 14 seconds
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219 Mark Skapinetz on AMCs and Whatever the Hell Else He Wants

Mark is a colorful guy and it is always a pleasure to have him on.  Today, he sounds off on AMCs, fees, and some of the other problems he sees with the appraisal profession.  �
4/23/201746 minutes, 46 seconds
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218 How Does a Busy Appraiser Keep Track of Mileage?

Here is an app that works in the background.  You never have to remember to hit your triptometer again.  www.mileiq.com
4/19/201712 minutes, 20 seconds
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217 Murray Berg - Appraiser Stories - S. California

Murray Berg, long time appraiser and member of the Appraiser Coach's Dream Team Mastermind joins us to tell his story. Guess which famous clown's house he appraised?  
4/16/201731 minutes, 4 seconds
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216 What Do You Do When An Inspection Gets Embarrassing?

We spend time in the private domains of individuals.  Sometimes, we see or experience embarrassing things.  What do you do in those situations?  Comment below and let us know what you have seen and what you have done.  
4/12/201712 minutes, 35 seconds
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215 Highest and Best Use

Tim is back to teach us a little something about Highest and Best Use.  It may be the most important step in the appraisal process.  What is it, how do you do it, and what happens if you do it wrong?
4/9/201745 minutes, 33 seconds
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214 Organizing Your Appraisal Vehicle

A few weeks ago, Dustin described his opinion of the perfect appraiser vehicle.  Today, we take a break from the hard hitting stuff to talk about how to organize a vehicle to be as efficient as possible in the appraisal field.  Please share your ideas below.  
4/5/201716 minutes, 4 seconds
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213 Is An Appraisal Report Considered 'Intellectual Property?'

We are all, hopefully, on the watch for identity fraud, but are our appraisal reports considered 'intellectual property?'  Should we be copyrighting our reports?
4/2/201713 minutes, 42 seconds
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212 Appraisal Institute Sounds Off on Raising Deminimus Requirements for Commercial Appraisals

There is a proposal to raise the deminimus requirements for appraisals in the commercial world from $250,000 to $400,000.  The AI is against it.  Full Story Here: http://www.appraisalinstitute.org/appraisal-institute-urges-caution-on-appraisal-thresholds/
3/29/201712 minutes, 46 seconds
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211 Are College Requirements and Experience Changing for Appraisers?

The AQB is out with its 3rd exposure draft.  It is looking more and more like the four year college degree is going to go away, but what is going to replace it?  Can an appraiser really get certified without a mentor?  We have Isaac Peck from WorkingRE here to talk about it.  His article on the subject can be found here: http://www.workingre.com/aqb-digs-in-college-degree-experience-requirements-to-change/ To let your voice be heard, send your thoughts to: Email: aqbcomments@appraisalfoundation.org or mail to: Appraiser Qualifications Board, The Appraisal Foundation, 1155 15th Street, NW, Suite 1111, Washington, DC 20005 before May 12.  
3/26/201738 minutes, 12 seconds
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210 Inexpensive Online Help

Have one-off tasks that need to get done, but you do not want to hire someone full or part time to do it?  Introducing a great service Dustin uses called Fiverr.com.  
3/22/201712 minutes, 51 seconds
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209 Listener Questions Answered

Every once in a while, Dustin slows down to catch up on listener mail.  Today is that day.  If you have any questions or comments for Dustin, please email him at thecoach@theappraisercoach.com
3/19/201727 minutes, 9 seconds
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208 Can a Borrower Sue an Appraiser?

A few weeks ago, Dustin tacked the question of whether or not an unintended user should be able to file a state board complaint.  Today, he picks up on whether or not a borrower should be able to sue an appraiser.  The answer may surprise and delight you.
3/15/201714 minutes, 51 seconds
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207 Appraiser Stories with Jake Hamilton - Wisconsin

Jake Hamilton, Veteran and Licensed appraiser joins us to talk about his story.  Wait till you hear about appraising the wrong house... twice! 
3/12/201721 minutes, 18 seconds
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206 The Law of Delegation as a Reality

You understand the Law of Delegation.  If you want to work smarter, you find others to help you, but how does it work in reality?  Sometimes the boots-on-the-ground application can be difficult.  Listen as Dustin shares a few principles to consider as you apply delegation within your office.  
3/8/201722 minutes, 30 seconds
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205 What Constitutes a "Misleading Appraisal Report" with Tim Andersen

Tim is back with us to help us understand what a misleading appraisal report may or may not be.  You might be surprised.  
3/5/201733 minutes, 21 seconds
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204 Appraiser Vehicles

What is the best vehicle for appraisal inspections?  Dustin explores three principles to consider using a recent purchase he made as a springboard.  Even if you are not currently in need of a new vehicle, this episode is worth a listen.  It  might change your mind.  
3/1/201718 minutes, 16 seconds
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203 Joe Kavanagh - Appraiser Stories - S.Carolina

He claims to have "kissed the Blarney Stone" twice.  Originally from Ireland, but mostly raised in Boston and Maine, Joe now makes his home in South Carolina.  You will enjoy hearing about how he built a business of 10 appraisers and is now back down to just himself.  
2/26/201730 minutes, 3 seconds
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202 WWYD

Do you have the same problem Dustin encounters; being relied upon too much around the office?  Don't you just wish your employees would do more things on their own?  Perhaps this little acronym might help; WWYD
2/22/20179 minutes, 30 seconds
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201 FNMAs New "Announcement" On Trainees; a Two-Edged Sword?

Fannie Mae made an announcement recently concerning unsupervised inspections by trainees. Actually, it was not a new announcement, but a clarification. What does this mean for the appraisal profession moving forward? Craig Morley is here to walk us through it. 
2/19/201732 minutes, 43 seconds
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200 Crap Happens

What a way to celebrate the 200 episode of the Appraiser Coach Podcast; with an episode about crap.  Well, as the saying goes, "Crap Happens," but how do you handle those days that are just, well, crappy?
2/15/20179 minutes, 26 seconds
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199 USPAP Fact or Myth Part 2

Picking up where we left off last time, Brian Mathews helps us get a better understanding of USPAP and why we do the things we do as appraisers.
2/12/201730 minutes, 28 seconds
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198 How To Become a Real Estate Appraiser

Dustin gets emails weekly from individuals who want to become an appraiser, but cannot find a mentor.  If you are in that boat, listen up while Dustin gives you a few tips.  
2/8/201722 minutes, 55 seconds
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197 Dealing With State Board Complaints

What do you do when the State Board approaches you with a complaint?  It is not as unusual as you might think and there are things you should do and things you should not.  Tim Andersen is here to guide us through the process.
2/5/201739 minutes, 35 seconds
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196 Different Is Not Necessarily Wrong

Dustin just can't let it go!  In Episode 185, he attacked the Appraisersaurus's of our profession, but today he hits it again.  Just because your business model may be different than mine does not mean you are right and I am wrong.  Or does it?
2/1/201715 minutes, 15 seconds
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195 USPAP Myths and Truths Part 1

Brain Mathews from California joins us today for a new game; USPAP Myth or Truth? How often do we blame USPAP or rely on USPAP to just justify the things we do.  Sometimes we may be right.  Other times we may not.  Let's find out what is true and what is myth with regard to USPAP.
1/29/201740 minutes, 4 seconds
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194 Job Security

Do we (or our employees) sometimes have the wrong idea when it comes to "job security?"  Is a bi-monthly paycheck safer than being self-employed?  Are we sometimes afraid to move forward as an appraiser business owner because we somehow owe our employees a "secure job?"
1/25/201713 minutes, 53 seconds
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193 Are You Inadvertently Breaking Confidentiality Rules?

We are all familiar with the USPAP confidentiality rule.  We are obviously committed to keeping all rules, but are we actually breaking the rule when we show our report to other individuals within or outside our offices?  Tim Andersen is here to clear some things up.  
1/22/201723 minutes, 11 seconds
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192 Appraisal Industry or Profession?

There are appraisers out there who get highly offended when we say, "Appraisal Industry."  "It is a 'profession,'" they say.  Let's look at those words a bit more closely.    
1/18/201716 minutes, 15 seconds
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191 Brendan Campbell Appraiser Stories - Boston

Meet Brendan Campbell from Boston, Mass.  Brendan is a colorful guy with a lot to say about the future of appraising and a dog bite to boot.  
1/15/201737 minutes, 9 seconds
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190 Increasing Appraisal Quality with Delegation

Dustin often gets the criticism that when you delegate to others, your quality goes down.  Today, Dustin refutes those claims and shows how the exact opposite happens.  
1/11/201715 minutes, 30 seconds
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189 Top Ten Ideas to Improve Your Appraisal Reports

Dave Towne, our friend from Washington State, joins Dustin again to discuss a few ideas on how appraisers might improve the quality of their reports.  Some of these you will want to employ and others will have no appeal to you, but all should at least consider these.  If you want to get Dave's emails, send your name and state of residence to dtowne@fidalgo.net    
1/8/201752 minutes, 10 seconds
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188 What Are Tier I, II, and III Employees?

Dustin often refers to Tier I employees, Tier II employees, and Tier III employees.  What does he mean by that?  Today, Dustin explains the terms and describes a bit more about how his office works.  
1/4/201722 minutes, 4 seconds
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187 Proper Training of Appraisers

Tim Andersen joins us again for a look at the current state of the appraisal profession.  He makes some important observations and gives us some opinion on what the next generation of appraisers (including current appraisers) needs to learn and employ.  
1/1/201737 minutes, 19 seconds
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186 Should Only Intended Users Be Allowed to Complain About Appraisals?

Recently, Dustin had a complaint waged against him.  The complaint came from a disgruntled borrower and had to do with them not liking the value.  Should a state board take these types of complaints seriously?  
12/28/201615 minutes, 3 seconds
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185 Drones and Appraisals Part II

Today, we are again joined by Lamar Ellis from Atlanta, GA today.  Lamar is an appraiser and a drone enthusiast.  Let's talk more about how drones and appraisal work go together.  
12/25/201633 minutes, 10 seconds
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184 Snowshoeing Into an Appraisal Inspection

In our first ever Videosode, Dustin shows you what it is like to appraise in rural Idaho in the winter.  Some places are just not accessible by four-wheeled vehicles.  Today, Dustin uses the fine art of snowshoeing to get to his subject property.  What unique things do you do to get to properties?  Please comment below.  
12/21/20166 minutes, 58 seconds
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183 Drones and Appraisal Inspections

We are joined by Lamar Ellis from Atlanta, GA today.  Lamar is an appraiser and a drone enthusiast.  Drones are becoming more and more popular for all kinds of things... including appraisal.  
12/18/201632 minutes, 50 seconds
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182 What Type of Phone System Should An Appraiser Have?

Most appraisers are not big operations.  Finding a phone system that will make your business sound professional, but will not cost you an arm and a leg can be a difficult venture.  Today, Dustin explores some options.  
12/14/201617 minutes, 48 seconds
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181 Vendors At The 2016 Valuation Expo in Las Vegas

Let's talk to some of the appraisal vendors at the 2016 Vegas Valuation Expo.  Here is some of what you missed, but can look forward to for next year.  
12/11/201622 minutes, 42 seconds
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180 Don't Be An Appraisersaurus

They are angry. They are old school.  They eat their own.  They are appraisersauruses and you should not be one.  Today, Dustin takes on some of his toughest critics.
12/7/201638 minutes, 3 seconds
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179 The Trainee Debacle with Tim Forsyth and Michael Simmons

An unusual pair team up with Dustin to discuss the problem plaguing our future; the plight of the trainee.  Tim Forsythe and Michael Simmons explain the problem and what they are doing about it.   
12/4/201628 minutes, 45 seconds
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178 Ways To Better Your Appraisal Business Immediately

After Episode 175, Don wrote in with a question; how can he start to change his appraisal business for the better right now?  Today, Dustin gives some practical ways you can begin saving time and making more money as an appraiser.  
11/30/201615 minutes, 15 seconds
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177 Valuation Expo 2016 in Vegas Speak Out

What is it like to participate in the biggest valuation professionals conference in the world?  Let's hear from a few participants.  
11/27/201624 minutes, 8 seconds
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176 The Future of Appraising with Joan Trice

At the Valuation Expo 2016, Dustin sat down with Joan Trice (Alterra Group) to talk about the future of appraising.  As head of the CRN, she is in a unique position to hear from the movers and shakers of our profession and where it is headed.  
11/23/201616 minutes, 15 seconds
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175 A Day in the Life of The Appraiser Coach

Dustin is constantly being contacted by appraisers who are struggling to find any time to even have a life anymore.  A better life is possible.  Dustin's appraisal business is set up so he can have as much freedom as possible.  Here is what it looks like.  
11/20/201639 minutes, 37 seconds
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174 Communication With the Appraisal Office

Staying in constant contact with the appraisal office is important to not only the day to day routine, but in order to keep things flowing productively.  Today, Dustin discusses why communication is so essential and gives a few tips on how to better keep in contact with your employees and the office environment.  
11/16/201621 minutes, 34 seconds
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173 Appraiser Stories with Nancy Vischer and an Unusual Training Path

Nancy Vischer is from the land of 10,000 lakes and has a crazy story to tell about how she got from where she was to owning an appraisal business as a Certified Residential.  Plus, she is fun to listen to.  
11/13/201635 minutes, 57 seconds
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172 Computer Generated Incompetence

Dustin is big on technology, but what if that tech is doing you a disservice?  Do some appraisers rely too much on the computer and not enough on their own brains?  
11/9/201615 minutes, 20 seconds
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171 Potential Changes from the AQB for Appraisers with Isaac Peck

There are some BIG changes proposed for the way appraisers are trained and obtain their license and certifications.  Right now, the proposals are in the comment period.  Listen as Isaac Peck from WorkingRE Magazine gets us up to date and then sound off: http://www.workingre.com/latest-aqb-proposal-on-college-degree-experience-requirements/       Appraisers are encouraged to submit their (concise and considered) comments to the AQB before the November 18, 2016 deadline: Email: aqbcomments@appraisalfoundation.org or mail to: Appraiser Qualifications Board, The Appraisal Foundation, 1155 15th Street, NW, Suite 1111, Washington, DC 20005.  
11/6/201628 minutes, 8 seconds
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170 Offering Benefits to Your Employees Should be Low Cost High Value

Employees need to feel like they are well taken care of.  That does not have to cost a lot to the employer.  Here are a few ideas.  
11/2/201616 minutes, 19 seconds
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169 Virtual Assistants (VAs) with Guest Roy Meyer

It is one of the most common questions Dustin gets; how to find, hire, and use Virtual Assistants in an appraisal office.  Today, Dustin has Roy Meyer (support@roymeyer.com) on the program to walk us through every aspect of both Virtual Assistants and Virtual Contractors.  
10/30/201640 minutes, 49 seconds
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168 Holding Regular Employee Interviews

Often forgotten, but essential for ongoing relationships and protection as an employer are the regular employee interviews.  Let's talk about why they are so important, how to have them, and how often.
10/26/201614 minutes, 49 seconds
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167 Every Appraiser Should Have A Business Mentor

Our appraisal training process is established on the principle of mentors.  We find and become educated under the tutelage of good teachers.  But what do we do to become more intelligent business owners?  Dustin is a coach of appraisers, but also has a mentor.  Though he runs mastermind groups, he also belongs to other groups.  Why is having a coach so essential to success?
10/23/201621 minutes, 23 seconds
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166 Taking Video on Your Appraisal Inspections

We all carry smartphones.  Time to whip them out and use them for more than apps and phone calls.  What can taking short video clips on your inspections do for your business?  
10/19/201612 minutes, 3 seconds
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165 How Did You Reconcile That Appraisal Report?

Reconciliation is sometimes taken for granted, but it may be the most important part of the write up.  
10/16/201624 minutes, 25 seconds
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164 The Valuation Expo in Las Vegas is Almost Here

Ashley Hammond is here to tell us what we can expect from the upcoming Val Expo in Las Vegas.  The Expo will be November 10-12 on the Famous Las Vegas Strip. Go to  https://www.valuationexpo.com/las-vegas-2016/ for more information.  Use "Coach" at checkout for 20% off your purchase.  
10/12/201614 minutes, 30 seconds
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163 Preparing Your Appraisal Business For The Future

Is your appraisal business ready for whatever comes its way?  Will your office function without you?  Are you ready for retirement or other future events?  Dustin explores all of these issues today.  
10/9/201638 minutes, 23 seconds
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162 The Appraiser Coach is Now on YouTube

You can now find The Appraiser Coach Podcast on YouTube at  https://www.youtube.com/user/TheAppraiserCoach Subscribe now and never miss an episode.  In this episode, Dustin lays out why he has added YouTube as an option and what the difference is between the Video and the Audio versions.  
10/5/201615 minutes, 2 seconds
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161 Talking With the Summit Organizers

What is the history of the Appraisal Summit?  Dustin sits down with several of the movers and shakers of this annual conference to find out where it came from and what makes it unique.  
10/2/201632 minutes, 24 seconds
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160 Can You Appraise More Than One Property on the Same Appraisal Form?

If you are asked by a client to appraise more than one parcel at the same time, do you have to do two separate appraisals, or can you combine them?  The answer is, "It depends."  
9/28/201619 minutes, 36 seconds
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159 What Kind of Vendors Were at the Appraisal Summit This Year?

There are many reasons to come to the Appraisal Summit and Expo, but a big one is all of the booths in one place.  There are software vendors, AMCs, E&O Providers, and many other interesting offerings.  In this episode, Dustin gives a sampling of what companies were in Vegas this year.  
9/25/201642 minutes, 4 seconds
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158 Appraiser Blogging with Gary Kristensen

Dustin has been pushing appraisal blogs for years.  If you want to be  known as the expert in your area, blogging is where to start.  Gary Kristensen from Portland OR is another success story in blogging.  Listen in as he gives some helpful tips to appraisers who want to blog, but have not yet started.  
9/21/201621 minutes, 54 seconds
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157 What Do Participants Have to Say About The 2016 Appraisal Summit?

Ever wanted to go to the Appraisal Summit and Expo, but not yet been?  What is it all about?  Is it worth the trip?  Listen in as the participants explain what it is all about.  
9/18/201619 minutes, 56 seconds
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156 Fire Fast in an Appraisal Office

Sometimes that perfect employee just does not work out.  When that happens, it is time to let them go.  Do not hesitate.  Waiting will only cost you money and even cause you more heartache in the long run.  
9/14/201615 minutes, 40 seconds
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155 Hiring Slow in an Appraisal Office

In Episode 152, we talked about the why of Hiring Slow and Firing Fast.  Today, Dustin dives deep into the how of Hiring Slow.  What process does Dustin follow when he hires help in his appraisal office?  If you want to hire the right people for the job, this is an episode you must listen to
9/11/201636 minutes, 44 seconds
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154 Should You Delegate Money Errands in an Appraisal Office?

Dustin is BIG on the law of delegation.  If he can pay someone less per hour to do something than he makes, he will do it.  What about money?  Does Dustin open his own mail and run to the bank by himself?  
9/7/201620 minutes, 24 seconds
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153 The Appraisal Summit and Expo in Vegas with Mike Brunson

Mike is here to tell us about the upcoming Summit in Las Vegas in September 2016.  Find out when, where, how much, and even listen to the end for a special coupon.  Dustin will be there with his podcasting equipment.  
9/4/201625 minutes, 5 seconds
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152 Hire Slow; Fire Fast

Humans are funny creatures.  We tend to wait till the last minute to do things (even important things) that need done, and not wait long enough for things that need time.  Hiring and firing employee is no different.  Dustin teaches another way.  
9/1/201612 minutes, 28 seconds
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151 Allowing Trainees to Inspect with Michael Simmons

Michael Simmons is a leader in the appraisal profession.  As Co-founder and Co-President of Axis AMC, he is in a perfect position to see where the industry is headed.  Are we about to see more clients allowing trainees to inspect real estate without the supervisor present?  US Bank is leading the way and it appears Wells Fargo and Quicken may be poised to follow.  This is big news.  
8/28/201649 minutes, 51 seconds
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150 Which Tablet Should You Use for Appraisal Inspections?

Dustin is big on technology (especially on being mobile).  He is often asked which tablet or smartphone is the best.  Today he answers that question.  
8/24/201619 minutes, 35 seconds
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149 Why Appraisers Should Be Involved Politically

Tim Andersen is an appraiser, but more importantly he is a teacher.  He is personally involved in the political scene and his here to show us why we should be too.  
8/21/201633 minutes, 40 seconds
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148 Should We Really Be Making Adjustments?

An appraiser inspects the subject.  An appraiser chooses comparables.  An appraiser makes adjustments.  An appraiser reconciles the report.  Right?  What if an appraiser did not make adjustments?  Would it change the outcome?  How accurate would appraisals be without the adjustments?  Can you support your adjustments?  I mean REALLY support your adjustments?  
8/17/201626 minutes, 37 seconds
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147 Appraiser Stories with Jerin Harper - Washington

Jerin has an interesting outlook on where the appraisal profession may be headed, and you do not want to miss his story of the farmer and the ATV.  Hint:  It involves a gun.  
8/14/201631 minutes, 24 seconds
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146 Former Maryland Governor Robert Erlich on Dodd-Frank

What is the future of Dodd-Frank?  Will it matter who gets elected to the Presidency?  Dustin sits down with the Honorable Robert Erlich, former Governor of the State of Maryland to discuss where things are headed and how they impact appraisers.  Stay tuned to the end as he gives some sound advice to appraisers who are also parents.  
8/10/201612 minutes, 28 seconds
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145 A Little Taste of the Numerous Vendors at the Valuation Expo in Baltimore

Didn't make it to the 2016 Valuation Expo in Baltimore, MD, but want to get a taste for who was there?  Take a few minutes and be introduced (or reintroduced) to the numerous companies who were represented.  
8/7/201640 minutes, 51 seconds
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144 Ernie Durbin and the Future of Appraising

Ernie is always an interesting character to talk to.  He has some insightful comments about the current state of the appraisal profession and what we should be doing to attract new people into the valuation space.  
8/3/201612 minutes, 25 seconds
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143 The Dangerous Job of Comp Photos with Mark Skapinetz

It is quite possible that real estate appraisers put their lives at risk every day when we take comp photos; and for what?  With today's technology, it is really still necessary for appraisers to take live photos of comparable sales and risk being chased down, threatened, or even harmed by a home owner?  What will it take before Fannie and Freddie and the rest see the danger in this activity?  Mark joins Dustin to discuss.  #AppraiserLivesMatter #NoMoreCompPhotos
7/31/201637 minutes, 7 seconds
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142 What is the Secret to Getting VA Approved as an Appraiser?

Gerry sits down with us at the Valuation Expo to tell why appraising for the Veteran's Administration is different than working with other lenders.  Also, he reveals how to do it.   
7/27/201621 minutes, 36 seconds
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141 What Do Participants Have to Say About the Valuation Expo in Baltimore?

The Appraiser Coach was live and on the floor of the 2016 Valuation Expo in Baltimore, Maryland.  Listen in as your fellow appraisers from all over the country talk about what the Val Expo is all about.  Spirits among appraisers are not low... at least not those who attended this year's Expo.  
7/24/201622 minutes, 11 seconds
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140 Joan Trice and Steve Linville on Current and Future of The Valuation Expo

There were some changes this year at the Valuation Expo.  Who better to find out about them and where things are headed in the future than to talk to Joan and Steve who head this all up.  
7/20/201625 minutes, 24 seconds
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139 A Different Way to Grow Your Appraisal Business with Craig Sliverman

Many appraisers are running small, 1-2 person, shops.  Some appraisers want to grow their businesses again.  Craig is an example of an appraiser who has done just that.  
7/17/201629 minutes, 21 seconds
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138 Essentialism in Your Appraisal Business and Your Life

Dustin just finished a great book by Greg McKeown called Essentialism.  It is about what you might guess, given the title; the essentials.  We spend a great deal of our day dealing with stuff (physical and mental) that really does not matter.  This book teaches how to recognize it and focus on what is truly important.  
7/13/201612 minutes, 9 seconds
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137 From Staff Appraiser Back to Fee Appraiser with Rob Bodkin

In Episode 059, Rob Bodkin shared with us a bit about his life's journey and how he loved being a staff appraiser.  Well, Rob is now back to fee appraising.  Why?  What happened and what was the transition like?  
7/10/201626 minutes, 16 seconds
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136 Fertilizing Your Appraisal Business

What do two types of fertilizer/weed killer have to do with appraisals?  Not much, but they have everything to do with running a successful appraisal office.  
7/6/201617 minutes, 40 seconds
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135 Collections; How to Get Paid on Your Appraisal Work with Ralph Olsen

7/3/201631 minutes, 5 seconds
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134 Holding Frequent Interviews with Your Appraisal Staff

It is a common mistake appraisal business owners make; they hire the best, train them well, and then leave them alone.  No matter how good your employees and contractors are, this is a recipe for disaster.  In this episode, Dustin gives some helpful tips on how you can stay in touch with your appraisal staff and keep your business running smoothly.  
6/29/201614 minutes, 20 seconds
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133 Appraiser Stories with Craig Morley - Utah

Craig is not your typical appraiser.  He has two branches and is looking to add a third.  He is a professional in every sense of the word and is heavily involved in making the appraisal profession a better place.  Every appraiser who is interested in growth should listen to this episode.  
6/26/201633 minutes, 51 seconds
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132 The Pollyanna Principle

When you find something that works, it is easy to slip into a mindset that is unfair.  You start to think it works without trial and error and that it works the same for everyone.  Dustin does his best to teach true principles, but sometimes forgets that it does not happen overnight.  
6/22/201614 minutes, 37 seconds
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131 Appraiser Stories with Leigh Walker from Canada

What is it like to appraise in the Great White North?  Leigh shares some crazy stories and why appraising in Canada is different than in the US.  
6/19/201635 minutes
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130 Appraiser Integrity

What does it mean to have integrity?  How can we better do what we say we will do as appraisers?  
6/15/201612 minutes, 1 second
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129 What Does an AMC Actually do with John Dingeman

Sometimes we don't know what we don't know.  For appraisers who do work for Appraisal Management Companies (AMCs), it is important to understand what their role really is.  John Dingeman, Chief Appraiser at Landmark (www.landmarknetwork.com) joins us to explain.  John was an independent fee appraiser before he worked for an AMC and helps answer the hard questions.  
6/12/201648 minutes, 34 seconds
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128 Appraisal is Not Just a 1004UAD

Sometimes it is easy to slip into a mode where all we think about is lender work.  Well, we are valuation professionals and there is a whole world of other products out there that we can (and should) be doing.  
6/8/201615 minutes, 30 seconds
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127 Do You Have a Right to Carry a Gun Into Someone Else's Home? (Audio)

Episode 089 Carrying a Firearm on Appraisal Inspections generated more traffic than any other episode.  There was a also a lot of buzz online about that topic.  The biggest criticism surrounded whether or not an appraiser had the right to carry a firearm in another person's house without permission.  It is an interesting question.  Chris was kind enough to join us and give his perspective.  
6/6/201655 minutes, 47 seconds
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126 Telling Borrowers About Repairs

You have done the inspection.  You know there are items that need to be repaired?  Do you tell the borrower at the time of the inspection, or wait till the lender calls for it?  
6/1/201612 minutes, 7 seconds
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125 Woody Fincham on the SRA Designation

What is the SRA designation from AI?  What does it take to get your SRA?  Is it worth it?  You might be surprised when you hear from Woody how it has changed his financial situation.  
5/29/201627 minutes, 44 seconds
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124 Stupid Questions Asked of Appraisers

Our job is so fun.  We often get asked the craziest things.  How do you respond when someone asks you a stupid question?
5/25/201612 minutes, 42 seconds
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123 Mark Madero Appraiser Stories - New York

Mark is an interesting character.  Find out what happens when he walked past the "No Trespassing" sign to get a comp picture.  
5/22/201628 minutes, 30 seconds
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122 What is a Tidewater?

The Tidewater Initiative is a VA-specific program that Dustin believes should be considered and adopted by other clients.  
5/18/201614 minutes, 57 seconds
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121 Appraiser Stories with Dave Hohman Commercial Guy - Florida

Dave is a Certified General, but gets most of his work through the residential side.  Have you ever been charged by a herd of cattle while doing an inspection?  Dave has.  
5/15/201630 minutes, 38 seconds
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120 Listener Questions

Today we take three questions which are all centered on how Dustin runs his office.  
5/11/201617 minutes, 12 seconds
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119 A Change to the Valuation Expo This Year

Ashley Hammond of the Appraisal Buzz joins us to share some exciting news about the 2016 Valuation Expo!  In addition to her surprise, Dustin will be broadcasting the podcast from the vendor floor and there is a full, 20% OFF discount if you use "Coach" at checkout.  You can reach her at 443-944-0897 or email ashley@allterragroup.com
5/8/201617 minutes, 48 seconds
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118 Advertised Appraisal Orders or Blast Email Capturing

Don't you just hate those mass emails that go out to appraisers and the first one to grab it gets the order?  Well, like them or not, they are a reality.  How to you play in that sandbox?  Should you play in that sandbox.  Dustin has a few ideas.  
5/4/201615 minutes, 57 seconds
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117 Appraiser Stories with Ernie Ramos - Chicago

Ernie is the epitome of "Chicago Southside" and is here to tell us what it is like to be an appraiser who splits his time between commercial and residential.  You will love the story he tells about Bachelor's Grove Cemetery.  Here is the link if you want to know more about this haunted place: Bachelor's Grove
5/1/201638 minutes, 22 seconds
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116 Appraising in Third World Countries

What is appraising like outside the United States?  What about appraising in a third world country like Belize?  Dustin recently took a "research" trip to Belize to find out.  Spoiler Alert:  It is much different than appraising in the US.  
4/27/201620 minutes, 52 seconds
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115 The Future of Appraising with David Brauner

Where is this profession headed?  What are the barriers to entry doing for the future of appraising?  David Brauner, Publisher of WorkingRE Magazine, joins us with a survey taken by over 3,500 appraisers across the country to help answer these questions.  Some of the answers may surprise you.  You can get the survey in the link below and it is not too late to participate and make sure your voice is heard.    
4/24/201633 minutes, 23 seconds
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114 Eating Out for Appraisers

We all have busy schedules.  Most of the time, Dustin is not near home or the office when it comes to lunchtime.  So, what are some healthy choices for fast food for appraisers?  
4/20/201614 minutes, 50 seconds
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113 Appraiser Stories with Lanny Freng - Minnesota

What is it like to be both a home inspector and an appraiser.  Lanny balances  both, but it is is tricky.  
4/17/201621 minutes, 48 seconds
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112 Appraising in the Rain, Just Appraising in the Rain....

We often take the little things for granted.  If you are striving for better efficiencies, planning ahead for bad weather is an important part of the process.  What do you do when it is raining outside?  
4/13/201610 minutes, 5 seconds
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111 Appraiser Stories with Joe Nailor - Upstate New York

Joe and I are longtime friends.  Joe will tell you his story and why he loves technology, maybe even more than Dustin.  
4/10/201626 minutes, 28 seconds
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110 Can You Hire Without a Brick and Mortar Office?

Many appraisers want to expand, but they do not have the physical space to do so.  Can you really hire, train, and manage appraisal help virtually?  
4/6/201613 minutes, 10 seconds
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109 Ann O'Rourke on Big Data

Ann joins us again discussing her article in the recent Appraisal Today on Big Data.  We all know that Big Data is here to stay, but Ann tells us why appraiser data is the best kind of data.  
4/3/201633 minutes, 44 seconds
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047 Bonus Episode: Open Enrollment for Dream Team Masterminds

We have opened a second Appraiser Mastermind in Chicago!  It is almost full (as is our Salt Lake Team), but there is another possible option right now in either Los Angeles or Las Vegas.  Listen in to find out what the Dream Team is and why you might want to consider securing your seat.  
4/1/201615 minutes, 43 seconds
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107 Is Regression Enough with Josh Wallit

Josh is back and he addresses how regression tools can help, but makes it clear they are not the end all/be all of adjustment support.  Listen in as he describes how regression can be a great tool and it does not have to take a lot of time.  Two links for items discussed in the podcast. Webinar on Regression Market Machine Tool
3/27/201648 minutes, 53 seconds
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106 Appraisal Fees and the Cost of Living

There were many comments following this recent blog article:   Appraisal Fees Do Not Tell the Whole Story   Bill was particularly outspoken.  I think he had some thought-provoking ideas, but I am not sure the whole story was explored.  Here is my attempt to address some of the issues. 
3/23/201615 minutes, 58 seconds
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105 Appraiser Stories with Jeff Whaley - Colorado

They say there is a shortage of appraisers in Denver, but we sure have interviewed a lot of appraisers from there lately.  Jeff spends a lot of time doing VA stuff and you will love his scary story.  
3/20/201632 minutes, 5 seconds
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104 Appraiser Fitness Anytime

Last week, Dustin shared his experience with joining a local gym.  This week, he reveals the gym he joined (hint, it is alluded to in the title) and why you might want to consider it as well.  It seems like the perfect gym for appraisers.  
3/16/201614 minutes, 46 seconds
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103 What is a Comparable?

We use the term all the time, but do we stop to think about what it means?  A sale is not a comp.  How often do agents and clients use the term? Perhaps we need to be more careful as to how we use it.  
3/13/201636 minutes, 43 seconds
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102 Relieving Appraiser Stress the Natural Way

I have never been what others would refer to as a "fitness guy."  In fact, I a pretty lazy and not very careful about my eating habits.  However, I recently discovered a great surprise when I joined a gym and started to work out.  
3/9/201620 minutes, 38 seconds
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101 Mike Taylor, Trainee Appraiser Stories - Texas

What does an appraiser in the training process have to say about the appraisal profession.  Join us as Dustin interviews Mike Taylor from Austin, TX.  
3/6/201622 minutes, 49 seconds
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108 It Could Be Worse

I try to see the glass half-full most of the time.  That is not always easy.  Recently, I had an experience with my neighbor that reminded me that we, as appraisers, still have it pretty darn good.  
3/2/201613 minutes, 1 second
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100 Taking Comp Photos When People are Present

What do you do when you pull up to the comp and there are people in the front yard?  Do you take the picture?  Are you required to do so?  What does FHA say about it?
3/2/201616 minutes, 39 seconds
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099 The Decline of Appraisers with Issaac Peck

Issac Peck, Editor of Working RE Magazine, joins us to discuss his recent article:   The Decline of Appraisers   This is a short, informative article that really nails down the problem facing the future population of appraisers and (more importantly) what we can do about it.  In the article, Issac gives a call to action.  Here is the contact information you will need to participate:   Appraisers are encouraged to submit their (concise and considered) comments to the AQB before the March 31, 2016 deadline: Email: aqbcomments@appraisalfoundation.org or mail to: Appraiser Qualifications Board, The Appraisal Foundation, 1155 15th Street, NW, Suite 1111, Washington, DC 20005.
2/28/201635 minutes, 7 seconds
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098 Should an Appraiser Trust Another Professional for a Final?

As appraisers, we often defer to other professionals (home inspectors, mold experts, engineers, etc) to pass off questionable items.  When it comes time to do the final, do we reinspect?  Can we trust the other professional's opinion?  
2/24/201611 minutes, 37 seconds
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097 Appraiser Stories with Ken Lavertu - S. Carolina

Meet Ken; a new appraiser following in his father's footsteps, but not really.  Ken is a forward-thinking appraiser you will not want to miss.  
2/21/201632 minutes, 48 seconds
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096 Who is Responsible to Ensure C&R Appraisal Fees?

A question was recently posed by Joan Trice regarding who is responsible for making sure the appraiser is paid Customary and Reasonable fees.  Is it the client?  Is it the appraiser themselves?  Let's explore it.  
2/17/201612 minutes, 28 seconds
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095 Are Estimates of Value Back with TRID?

Dave Towne (dtowne@fidalgo.net) is back to let us know about a little known provision in TRID which REQUIRES an estimate of value from the borrower before the appraisal process takes place.  This could lead to some interesting situations.  
2/14/201626 minutes, 32 seconds
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094 The People on the Appraiser Bus

What is the proper way to go about hiring employees and contractors to help in an appraisal office?  Can you hire a Tier III person out of the box?  It is important to not only get the right people on the bus (and the wrong people off the bus), but to put them in the right seats.  
2/10/201615 minutes, 56 seconds
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093 The Appraiser Coach Podcast One Year Anniversary!!!

Can you believe the Appraiser Coach Podcast has been a thing for a year now?  To celebrate, the tables are turned and Dustin is interviewed for a change.  Find out more about what makes Dustin Harris tick and hear some funny stories you have never heard before.  Special thanks to Matt Frentheway for being our guest host for this episode.  
2/7/201651 minutes, 51 seconds
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092 Which Vehicle is Best for Appraisers?

It comes up once in a while among appraisers; which vehicle is the best one for an appraiser?  Since we spend a lot of time in our cars, it is an important consideration.  Also in this episode; to lease or to buy?
2/3/201612 minutes, 12 seconds
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091 Appraiser Stories with Brian McClellan - Florida

Seems like many of our willing appraisers are coming out of Florida.  Brian has only been a business owner 3 days when this was recorded and he is on fire!
1/31/201643 minutes, 22 seconds
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090 What Do you Do When you Travel To and From Your Appraisal Inspections?

We spend a lot of time doing nothing.  What are you doing to improve your life, relationships, and business as you travel down the road?  Here are a few ideas.  Podcasts mentioned on this episode are as follows: This American LifeStuff You Should KnowFreakonomicsLoreCriminalCrackedYou are Not So SmartRadio WestSexy Marriage RadioRadio LabSerial What are your favorites?
1/27/201613 minutes, 19 seconds
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089 Carrying a Firearm on Appraisal Inspections

There has been a lot of talk in the national media lately about guns.  Today, we have two appraisers on the program who both choose to carry a firearm on appraisal inspections for personal protection.  Mike and Lisa join us to discuss why they choose to protect themselves by carrying a concealed weapon.  
1/24/201650 minutes, 42 seconds
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088 Behold the Post-it Note

For all the talk Dustin gives about the importance of technology and going paperless, learn why he just cannot give up his Post-it Notes (and maybe you hold the key to helping him break this nasty habit).  
1/20/20169 minutes, 45 seconds
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087 Extra-Ordinary Assumptions with Bob Keith

What is the difference between a regular assumption and an extraordinary assumption?  Did you know Fannie Mae does not allow EAs?  Bob Keith takes us through the world of what can and cannot be assumed without marking that little box at the bottom of page 2.  
1/17/201639 minutes, 44 seconds
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086 Off-Shouldering; The Key to Success

Of all the things the Appraiser Coach teaches, the Law of Delegation is the most critical, yet also the most challenging for appraisers to embrace.  Off-Shouldering (allowing others to do stuff for you so you can do other stuff) is the biggest key to business growth.  
1/13/201615 minutes, 51 seconds
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085 Appraiser Stories with Johanna Hadik - Florida

What is it like to be both an appraiser and a FEMA disaster inspector?  Ever been hit on by a swinger?  Welcome to Johanna's world.  
1/10/201643 minutes, 56 seconds
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084 Dustin Puts His Actual Tax Returns on His Website?

Why does Dustin post his actual tax returns on the website?  Sometimes there is a bit of confusion as to what they mean.  Dustin tries to clear all of that up today.  
1/6/201614 minutes, 5 seconds
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083 Woody Fincham Don't TRID on me

TRID has been in place since Oct 3, 2015.  How is it playing out in the appraisal world?  Woody is here to explain what is going on.  
1/3/201629 minutes, 56 seconds
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082 Why Dustin Does NOT Set New Year's Resolutions

For several years, Dustin has not set New Year's Resolutions precisely because they statistically do not work.  Here is a better way.  
12/30/201513 minutes, 36 seconds
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081 Dave Towne and the MC Addendum

You probably hate the MC Addendum, but do you dislike it as much as Dave?  Listen in as we discuss the common mistakes appraisers are making with the MC Addendum.  Our discussions centers around this WorkingRE article: http://www.workingre.com/incorrect-reporting-of-sales-listing-data-in-appraisal-reports/ If you want to join Dave's email group, just drop him note at dtowne@fidalgo.net
12/27/201522 minutes, 30 seconds
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080 A Merry Christmas from The Appraiser Coach and a Reminder

Merry Christmas to all.  Remember to take some time to be with your families and loved ones during this season.  
12/23/20158 minutes, 49 seconds
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079 Appraiser Stories with Jacob Brewster - California

Jacob began appraising with his Father in Law many years ago and together they have a booming business in Northern California.  Wait till you hear about the most disturbing thing that has ever happened to him as an appraiser.  
12/20/201527 minutes, 48 seconds
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078 The Way Things Used to Be

"Back in my day...."  How many of you remember the days of 35 mm cameras and no MLS?  Take a walk back in time with an appraiser.  
12/16/201519 minutes, 50 seconds
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077 How to Stay Happy as an Appraiser with Ann O'Rourke

It is a common problem among appraisers; burnout.  We all get depressed and down in the dumps sometimes.  Ann is here to help us cheer up a bit with some great advice on how to look at your business and remain hopeful.  
12/13/201536 minutes
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076 A Question About Appraisers With Disabilities

What if an appraiser spends an entire career building up a successful appraisal business only to get disabled and be unable to fill the role of the inspector?  Does the ADA allow such an appraiser to hire another person to inspect vicariously?  
12/9/201513 minutes, 30 seconds
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075 Alternative Valuation Products - the Product of the Future? with Ernie Durbin

Ernie Durbin in about as expert in valuation as anyone.  Today, he talks to us about Alternative Valuation Products (desktops and other such work products).  These are becoming more and more prominent.  Should more appraisers be considering these types of services?  Here are the articles Ernie mentions:   https://appraisalfoundation.sharefile.com/share#/view/sf61dc8e04054957a   Stephanie Coleman's article is attached.  
12/6/201537 minutes, 33 seconds
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074 How to Bid an Appraisal Job

One of the mistakes many appraisers make is bidding an appraisal based on the job as a unit rather than the time and effort that might go into it.  Strangely, we are one of the few professions that look at our work that way.  Instead, we should judge what we do based on a per hour basis.  But, how do you properly bid a job to know you are well compensated before you even begin.  There is a proven trick we can utilize.  
12/2/201521 minutes, 26 seconds
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073 Appraiser Story with Pam Herre - Colorado

It's another Appraiser Story episode.  Today, we talk with Pam Herre from Colorado.  
11/29/201535 minutes, 20 seconds
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072 How to Hire Right

I get asked frequently how a one-person appraisal office takes it up a notch and brings on employees.  It is a process with a lot on the line.  Listen in as Dustin gives a few helpful tips on how to do it right.  For more, in-depth information on how to hire right, consider the Go Create Some Value Workshop:  https://theappraisercoach.com/workshop/  
11/25/201515 minutes, 38 seconds
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071 Appraiser Stories with Marty Levison - St. Louis

Another appraiser stories with a pharmacist turned appraiser.  This guy has been doing this a long time.  Take a listen to some great wisdom from an experienced appraiser.  
11/22/201523 minutes, 46 seconds
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070 Empty Inboxes

Is a full email inbox driving you crazy?  Dustin shares a few tips and trick on how to clear it out and get your piece of mind back again.  
11/18/201518 minutes, 4 seconds
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069 Appraiser Stories with Brianne Brown - Pennsylvania

Can you be successful without a college degree?  Brianne tells us a little bit about how she made it work and shares some unique things about appraising in a very rural market.  
11/15/201537 minutes, 50 seconds
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068 The Tragic Appraiser Gap

Human beings (including appraisers) are constantly living between two extremes.  Our shortcomings often come when we try to 'close the gap' prematurely.  Sometimes, life between the extremes is where the growth takes place.  
11/11/201515 minutes, 58 seconds
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067 Appraiser Stories with Dave Morris - California

Another in our Appraiser Stories series.  Dave Morris is an appraiser and surfer-dude from San Diego.  Listen as he tells about the time he was inspecting a house and the cops showed up.  
11/8/201528 minutes, 40 seconds
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066 Does the Appraiser Coach Follow His Own Advice?

I was recently asked by a fellow-appraiser if I actually did the things I suggest to others.  It is a great question.  The HONEST answer is in this episode.  
11/4/201512 minutes, 12 seconds
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065 Do not Hire Just Because the Candidate is Awesome

Sometimes we put the cart before the horse when it comes to hiring.  Are you hiring to further your business model or to accomodate a certain individual.  Dustin gives an analogy to show when we should hire and when we should hold off.  
11/1/201532 minutes, 6 seconds
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064 Inside Out or Outside In Appraisal Inspections

Do you inspect the outside first or the inside?  There are pros and cons to both.  
10/28/20159 minutes, 42 seconds
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063 Appraiser Stories with Jason Fischman - Los Angeles

Just in time for Halloween, Jason tells of the spookiest appraisal inspection I think I have ever heard of.  Buckle in.  Turn down the lights, and enjoy Jason's Romantic Halloween Adventure!
10/25/201526 minutes, 25 seconds
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062 You Do Not Have to Make Everything All Better as an Appraiser

Your job as an appraiser and/or a business owner is not to make other's problems go away.  However, a little empathy and validation can go a long way to make things better when we are faced with challenges.  
10/21/201512 minutes, 24 seconds
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061 Another Approach to C&R Fees with Mike Ford

Mike is a forward-thinking appraiser with some ideas about Customary and Reasonable.  Perhaps we need to retire the word "Customary" and just go with "Reasonable."  Further, he has written about how to determine Reasonable in a way that is... well... pretty reasonable.     http://appraisersblogs.com/appraisal/free-enterprise-an-appraisal-myth/   http://mfford.com/html/c___r_fees.htm  
10/18/201527 minutes, 52 seconds
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060 Best Ladder for Appraiser Inspections

What is the best ladder to use on FHA or VA appraisal attic inspections?  I think it might be this one:   http://www.amazon.com/Xtend-Climb-770P-Telescoping-12-5-Foot/dp/B000JIL0WU/ref=sr_1_2?ie=UTF8&qid=1444776640&sr=8-2&keywords=xtend+and+climb+ladder
10/14/201510 minutes, 35 seconds
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059 The Life of a Staff Appraiser

Ever wonder what it would be like to be a staff appraiser?  Rob Bodkin has been both a fee appraiser and a staff appraiser.  Find out why he likes the later more.  
10/11/201541 minutes, 46 seconds
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058 Does Your Office Run Itself?

When you leave for several days, what happens to your appraisal office?  Does it fall apart?  Do you lose revenue?  What if your office did not miss a beat when its key player was gone?  
10/7/201511 minutes, 54 seconds
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057 Appraiser Stories with Dan Lindeman - Florida

How does an appraiser get into real estate with no background?  Furthermore, how do you grow up in Upstate New York and end up in S. Florida?  
10/4/201525 minutes, 46 seconds
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056 Disto Laser Measurer vs Bosch

Do you really need to spend more money to get a Disto or will a Bosch (or other brand) laser work?  I DO have an opinion on this one.   
10/1/201521 minutes, 41 seconds
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055 TRID from an AMC perspective with Jeff Dickstein

Jeff Dickstein, Chief Compliance Officer at Protek, is here to further dive into TRID and what it means from an lender and AMC perspective.  This is a must listen to episode.  
9/27/201538 minutes, 44 seconds
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054 How to Carry Your Laser and Tablet Together

Robert recently asked me how I carry my Disto laser and my tablet together.  Here is your answer, Robert:
9/23/201515 minutes, 26 seconds
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053 What is TRID and why Appraisers Should Care with Isaac Peck

Are you ready for October 3, 2015?  That is when TRID hits the financial markets and the way we charge for appraisals will change.  Isaac Peck from WorkingRE Magazine breaks it all down for us.    http://www.workingre.com/trid-whats-it-mean-for-appraisers/
9/20/201529 minutes, 54 seconds
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052 Divorce

Are you working constantly?  Do you have evenings and weekends free to spend with family and rejuvinate your soul?  Maybe it is time to think about divorce.  No, not from your spouse; from your work.  
9/16/201511 minutes, 47 seconds
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051 Communication; a Key to Running a Professional Appraisal Business with Ann O'Rouke

How do you communicate with other appraisers?  Maybe a better question is; DO you communicate with other appraisers?  How about your clients?  Ann talks to us about why communicatin is key and how to go about doing it right.  
9/13/201538 minutes, 53 seconds
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050 Appraiser Office Phone Systems

It may not be the most exciting topic in the whole world, but it is a question Dustin gets a lot; what kind of phone system should I be using.  
9/9/201517 minutes, 47 seconds
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049 Appraiser Background Checks with Joan Trice

Are you as fed up with background checks as the rest of us?  Joan helps dispel some of the myths around background checks and helps us wade through the redtape.  
9/6/201534 minutes, 19 seconds
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046 What are you Doing with your Life?

Why did you get into appraising?  Are you still in it for the same reason or has it lost its luster?  Time to reevaluate things.  This is a great career with a lot of freedom.  Find out why Dustin defines "wealth" as the ability to do what you want when you want.  Learn to love your job again.  
9/2/201515 minutes, 34 seconds
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045 Can you Effectively Use a Smartphone for Appraisal Inspections?

Many appraisers want to go mobile, but do not want to buy a tablet.  A majority of appraisers now own and use smartphones though.  Can a smartphone effectively be used for appraisal inspections or is the screen size just too small?  Find out in this episode.  
8/26/201517 minutes, 36 seconds
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044 Ann O'Rourke on How to Handle the Coming Lull

Mortgage work is always up and down.  We have had a pretty good run the past few years.  It is not a matter of IF however, it is a matter of WHEN that ride will take a downturn.  Are you ready?  What can you do now to prepare for what is inevitable?  Ann O'Rourke is back with some great tips.  In the second half, Dustin will share some valuable ideas as to how to build a "relationship" with AMCs.  
8/23/201539 minutes, 30 seconds
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043 Geographical Competency

Geographical competency.  Does it exist?  What is it?  Are we going the wrong direction with it's implementation?  
8/19/201514 minutes, 55 seconds
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042 What is the Appraisal Summit and Expo in Vegas with George Harrison

The Appraisal Summit and Expo is coming up in Las Vegas in November.  Whether you have been before or not, listen while George Harrison explains what it is and why you should be there.  
8/16/201530 minutes, 44 seconds
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041 CoasterVMS vs State of Virginia

Isaac Peck at WorkingRE broke a story this week concerning CoasterVMS and the State of Virginia.  As it turns out, Coaster is suing the Virginia State Board to force an acceptance of their AMC charter.  We explore it here.  
8/12/201519 minutes, 7 seconds
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040 Listener Questions

I get tons of questions from appraisers across the nation who listen to this podcast.  Today, I take some time to answer some of them.  
8/9/201539 minutes, 57 seconds
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039 Pulling Comps Before or After the Appraisal Inspection

A quesiton I get often is whether to pull comps before the inspection or after.  It is a good question.  I think it depends.   Let's explore it.  
8/6/201520 minutes, 28 seconds
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038 Using Social Media as an Appraiser with Ryan Lunquist

Ryan Lundquist is the top appraiser-expert on Social  Media in the country.  Listen is as he tells why he does it and gives hints on how you can do it as well.     Ryan Lundquist is a certified appraiser and focuses on residential appraisals in the Sacramento area. His clients include home owners, real estate agents, governmental agencies, attorneys, and lenders. Ryan runs the SacramentoAppraisal Blog, which is a top-ranking appraisal blog in the United States. He has written over 1000 articles to help illustrate what is happening in the market as well as offer insight into how appraisers think. Ryan has been quoted in local and national publications, and he is the Vice-Chair of the Housing Opportunity Committee with the Sacramento Association of Realtors, and is a board member of the Real Estate Appraisers Association of Sacramento. Ryan also won the Affiliate of the Year award in 2014 from the Sacramento Association of Realtors. In the epidsode, Ryan refers to this resource: Blog content idea sheet:  http://sacramentoappraisalblog.com/2014/07/03/tips-for-effective-blogging-for-business/
8/3/201546 minutes, 32 seconds
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037 Get Out of Your Appraisal Cave

As appraisers, we spend a lot of time in self-imposed solitary confinement.  We really should consider getting out to classes and conferences to rub shoulders with other appraisers.  
7/31/201521 minutes, 16 seconds
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036 Digital Marketing for Appraisers with Michael Hobbs

This is no longer your grandfather's (or even your father's) appraisal profession.  If you want to be viable for the long term, you need to market yourself and one of the best ways to do that is through the digital world.  Listen in as Michael Hobbs, SRA, shows you how.  
7/26/201552 minutes, 1 second
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035 Can an Appraiser Collect at the Door (COD) on Financial Transactions?

COD used to be all the rage, but it is not done very often anymore.  Why?  Dustin received a COD order the other day and learned a few things about COD that might surprise you.  
7/23/201515 minutes, 55 seconds
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034 Appraiser Stories with Tom Konesky

Another edition of Appraiser Stories where you get to know more about your appraiser peers.
7/20/201533 minutes, 48 seconds
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033 The new HUD/FHA Changes

Wanna know the new HUD changes without attending a class?  Then, don't listen to this podcast because I am not going to give them all to you.  Not taking on that liability.  Nope.  I will tell you my opinion of the new changes and tell you what I see as being the big ones though.  
7/16/201517 minutes, 51 seconds
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032 Non-Lender Business Models with Roy Meyer

Roy Meyer is an expert appraiser, but 99% of his business is non-lender.  Consequently, he has more flexibility than the average appraiser.  Listen in while Roy tells you how he does it and then visit http://www.appraiserinsider.com/ for more information.  
7/13/201536 minutes, 58 seconds
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031 Some AMCs now Requiring 3 Listings?

Are you seeing a creeping trend among AMCs now requiring 3 active listings on every appraisal?  What are you going to do about that?  Let me offer a suggestion.  
7/9/201510 minutes, 40 seconds
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030 What is the Appraiser Dream Team Mastermind?

I am often asked about the Appraiser Coach Dream Team Mastermind that I host every three months in Salt Lake City.  If you are interested in knowing what it is and why every forward-thinking appraiser should consider it, listen to this episode and then go here:   https://theappraisercoach.com/dream-team/
7/8/201522 minutes, 12 seconds
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029 Appraiser Stories with Clint Dorris - Tennessee

Another edition of Appraiser Stories where you get to know more about your appraiser peers.
7/6/201540 minutes, 42 seconds
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028 An Appraiser's Fourth of July

Just a quick shout out to all of my appraiser friends who are located in the United States.  Hoping you and yours a very happy Independence Day!
7/3/201513 minutes, 40 seconds
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027 Trainees Inspecting, C&R Fees, and Celebrity Homes with Ann O'Rourke

Red Sky AMC is now allowing trainees to inspect without a supervisor.  Find out why this is a really big deal.  More talk on Customary and Reasonable fees, and why bragging on Facebook about the celebrity's home you just appraised may not be such a great idea with Ann O'Rouke.  
7/1/201537 minutes, 18 seconds
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026 An Unsolicited Endorsement of ANOW Software

Though Anow.com is an advertiser on the podcast, this minisode was not solicited.  I am so impressed by what this software can do for an appraisal office that I wanted to tell you, the listeners, more.  
6/27/201510 minutes, 51 seconds
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025 Have Courage and Be Kind

Many appraisers believe that in order to follow the rules and regulations of our day, that we are sometimes required to be rude to our customers and clients.  Well, there is a way to be both kind and courageous at the same time.   
6/25/201511 minutes, 7 seconds
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024 AMC gets in "Trouble" over Customary and Reasonable Fees?

Many of you have heard that the state of Lousianna recently came after Coaster VMS for not paying C&R fees to appraisers.  In this episode, Isaac Peck, Assoicate Editor at WorkingRE magazine, explains what really happened, but more importantly what it means to you and me moving forward.  
6/22/201528 minutes, 46 seconds
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023 The Fourth Approach to Value

What is the Fourth Approach to Value?  Does it work?  You might be surprised to know that Dustin is a huge fan of this, somewhat obscure, approach to valuing real estate.    
6/18/201513 minutes, 13 seconds
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022 Regression Analysis with Josh Walitt

Today we are joined by an appraiser out of Colorado who understands regression and statistical analysis.  If you have been wondering about this type of thing, Josh was wonderful to listen to and learn from.  
6/15/20151 hour, 46 seconds
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021 Can't We All Just Get Along?

Sometimes we are our own worse enemies.  As appraisers, we are shooting ourselves in the foot if we continue to run down our peers.  It is time to put away the weapons and pull out the olive branches.  
6/11/201511 minutes, 53 seconds
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020 Appraiser Stories: Mark Buhler - California

In our second episode of Appraiser Stories, we talk to Mark Buhler, a Certified Residential Appraiser in California.  He has been at this a few years (since the 80's) and has a few stories to tell.  
6/8/201525 minutes, 29 seconds
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019 How to Hire a Virtual Assistant (VA)

Have you ever wanted to hire a virtual assistant, but do not even know where to begin?  In this minisode, you will learn how to do it and avoid common mistakes.  
6/4/201514 minutes, 55 seconds
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018 Working On your Business Rather than In your Business

This week, Dustin shares one of his biggest principles of prosperity; working ON your business rather than always working IN your business.  It is one of those activities that has polvaulted his success as a real estate appraiser.  Join him and learn more about OINII.
6/1/201546 minutes, 34 seconds
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017 Preview of the Appraisal Buzz Valuation Expo with Jim Morrison

Jim Morrison joins us to give some sneak peaks into the upcoming Valuation Expo in Baltimore, MD on June 29 - July 1.  Vendors.  Speakers.  Networking.  Fun.  Food.  Continuing Ed.  For a limited time, Jim is offering a discount to the Appraiser Coach Podcast listeners of 15% off!  Go to https://www.valuationexpo.com/ and use coupon code Podcast at checkout.  
5/25/201524 minutes, 22 seconds
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016 Customary and Reasonable Fees with Dave Towne

Dave Towne joins me in a lively discussion around C&R Fees.  What do we need to do to get the amount we are worth?  
5/18/201530 minutes, 10 seconds
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015 Latest Appraiser News with Ann O'Rourke

Ann O'Rourke from Appraisal Today joins us once again to get us all caught up on the latest appraiser news.  This week, we talk about: LenderVend's request for workfiles Collateral Underwriter Arizona getting rid of their appraisal board The Hot Market... will it last? Customary and Reasonable Fees and more
5/11/201541 minutes, 50 seconds
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014 Your Questions for an AMC Chief Appraiser

John Dingman, Chief Appraiser at AppraisalTek, is with us for a second week.  If you missed last week's episode, you may want to catch it first before listening to this one.  John was good enough to come on for a second week and answer your questions about AMCs.  
5/4/201553 minutes, 23 seconds
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013 Talking with a Chief Appraiser at an AMC, John Dingeman

Have you ever wanted to talk bluntly with a Chief Appraiser at an AMC?  Dustin did and here it is.  Thanks to John Dingman and AppraisalTek for allowing this to take place.  
4/27/201554 minutes, 52 seconds
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012 Can You Use the Subject as a Comparable Sale?

I see this question quite often from appraisers. Can you use the subject itself as a comparable sale and put it in the grid? Today we tackle that question and not only come up with an answer philosophically, but we also have the answer as to how Fannie Mae feels about it. Welcome to our first ever Appraiser Coach Podcast Minisode. 
4/23/201514 minutes, 8 seconds
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011 Appraiser Stories: Matt Frentheway - Utah

Out first in a new series called "Appraiser Stories."  Get to know appraisers across the country.  Why did they get into this crazy profession?  How they work and a little bit about their personal life.  Welcome our first volunteer; Matt Frentheway of Utah.  
4/20/201532 minutes, 11 seconds
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010 Is There a Workfile When You Appraise with Mobile?

Appraisers are sometimes fearful of moving to a mobile format because of the recordkeeping rule.  What happens to your work file when you switch to mobile appraising? In this episode, we tackle that question and many others surrounding the switch to mobile appraising or going paperless.
4/13/201556 minutes, 8 seconds
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009 Brian Trotier and Blacklisting Appraisers

It is something appraisers fear, but do we understand?  Blacklisting; or being put on a lender's Do Not Use list.  In this episode, we tackle your questions on what Blacklisting is, why it happens, how to avoid it, and what to do once it happens to you.
4/6/201546 minutes, 50 seconds
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008 A Conversation with 'Brian,' the Wanna Be Appraiser

There are currently many appraisers exiting the profession and the vacuum is not being filled with new trainees?  Why?  It is not for lack of appraisers wanting to enter the profession, but is it economically feasible to hire an underling in the current regulatory environment?  In this episode, we talk to 'Brian,' who wants to be an appraiser, but is having a hard time getting the hours necessary to obtain his licence.  If you either want to become an appraiser or are an appraiser and would like to open the door to training, this episode is for you! …
3/30/201545 minutes, 44 seconds
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007 David Brauner and the Real Scoop on E&O Insurance

Appraisers have lots of questions about errors and omission insurance.  Rightfully so.  It can be a confusing subject.  Does it matter which company you go with?  When should you file a claim?  Will your premiums rise if you do file a claim?  What kind of service can you expect to have if you need defense?  David Brauner of OREP Insurance is here to answer all of these questions.  
3/23/201551 minutes, 49 seconds
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006 Using a Driver for Appraisal Inspections

As humans, we spend a lot of time doing nothing.  We are not immune as real estate appraisers.  A big part of efficiency is to make use of that down time such as the time we spend in the car. Have you ever considered hiring a driver to take the wheel so you can sit in the passenger seat and get more work done?  Dustin has and tells you all about how to do it in this episode. 
3/16/201544 minutes, 34 seconds
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005 Paul Stansberry and a la mode Roadshows

Theyare all over the country.  a la mode Roadshows.  Have you been?  Are you planning to go?  What are they all about?  Paul Stansberry is a man of many miles and is here to tell us all about the history, present situation, and future of the a la mode roadhshows. Did you know, they are also approved for CE in many states as well?  http://workshops.alamode.com/ 
3/9/201531 minutes, 29 seconds
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004 Increasing Appraisal Volume without Decreasing Quality

In this episode, Dustin attempts to answer the question "How are you able to do so many more appraisals than your peers without cutting the quality of your appraisal work?"  For the Workshop referenced several times in this episode, click this link  https://theappraisercoach.com/workshop/
3/1/201541 minutes, 5 seconds
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003 Collateral Underwriting with Ann O'Rourke

Collateral Underwriting (CU) is upon us.  Did it hit us the way we all feared it would?  Ann O-Rourke joins me to talk it over. Is it possible the CU is actually making us better appraisers?  
2/23/201534 minutes, 45 seconds
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002 Who is This Crazy Appraiser Coach?

If you are going to listen to this podcast, you probably ought to know a bit about the host, Dustin Harris.  In this episode, Dustin tells a bit about his background, what made him successful as a real estate appraiser, and why he is not teaching principles to other appraisers.  
2/18/201536 minutes, 37 seconds
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001 Introduction to the Appraiser Coach Podcast

Welcome to the Appraiser Coach Podcast.  Dustin Harris, a successful appraiser of 20 years talks about why he has chosen this format to get the word out to appraisers on how to run a successful appraisal business.  
2/4/201518 minutes, 20 seconds