Using over 1.5 million assessments from leaders worldwide, renowned psychometrician Dr. Joseph Folkman and leadership legend Dr. Jack Zenger are here to settle the debates and let the data speak for itself. Each week they analyze different leadership traits, trends, and what it really takes to get to the 90th percentile. These short episodes feature compelling stories, research, and actions that leaders can take to improve. Learn more at https://zengerfolkman.com/the-90th-percentile/.
Episode 130: Thriving in Transition—The Keys to Adaptive Leadership
Details In this episode, hosts BreAnne Okoren and Joe Folkman dive deep into the essential skill of adaptability, exploring its significance in the face of unprecedented technological advancements, globalization, and societal challenges. Drawing from research and real-life examples, they discuss the transformative impact of adaptability on leadership effectiveness, team engagement, and organizational success. Join the … Continued
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1/17/2024 • 16 minutes, 29 seconds
Episode 129: Why Leadership Should Be Treated Like a Profession
Details Just like lawyers, physicians, and CPAs constantly update their skills, effective leadership is vital across all industries. Join us as we discuss the impact of proficient leadership and address the need for a paradigm shift in how we approach leadership development. It’s time to treat leadership as a true profession, emphasizing continuous education and … Continued
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1/10/2024 • 23 minutes, 18 seconds
2023 Holiday Message from Jack and Joe
Details In the spirit of reflection that accompanies this festive season and honoring whatever holiday you celebrate, this year’s message revolves around the sage words of Dr. Seuss from his classic, “The Grinch Who Stole Christmas”. In our ever-evolving world, where individual pursuits often overshadow the essence of community, we reflect on our roles as … Continued
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12/20/2023 • 2 minutes, 26 seconds
Epsiode 128: The Pinnacle Pillar of Trust—Building Relationships
Details In the awkward dance of professional interactions, the key to a flourishing work relationship lies not in quick fixes, but in the art of weaving sincerity and respect into the very fabric of our connections. Beyond the confines of office walls, there’s a rich tapestry of experiences and passions that define each of us. … Continued
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12/13/2023 • 21 minutes, 9 seconds
Episode 127: The Constant Pillar of Trust— Consistency
Details Consistency is a cornerstone of effective leadership, playing a pivotal role in building, maintaining, and restoring trust within an organization or community. Consistency means aligning one’s words, actions, and decisions over time, creating a predictable and reliable pattern of behavior. This reliability is crucial for several reasons. First and foremost, consistency provides a sense … Continued
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12/5/2023 • 14 minutes, 37 seconds
Episode 126: The Hidden Pillar of Trust—Expertise
Details There is a leadership behavior that ignites a lot of conversation. It is trust. Many people have observational theories and experiences that influence their views on how trust is earned and maintained. At Zenger Folkman, we wanted to strip away all of the emotions and biases and purely analyze what the data says about … Continued
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11/21/2023 • 18 minutes, 54 seconds
Episode 125: People Focus vs. Task Focus—Managing Remote Workers
Details The narrative surrounding the impact of remote work on productivity has taken unexpected twists and turns. Initially, the prevailing wisdom during the early days of the pandemic was that remote work was a boon for productivity. Yet, as the pandemic’s grip waned and remote work persisted, reports began to suggest a dip in productivity … Continued
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11/8/2023 • 15 minutes, 39 seconds
Episode 124: How Modern Leaders Champion Change
Details Every organization is experiencing change. Some of the changes come from the external environment, such as customer expectations, government regulations, global competition, or new domestic competitors. Other changes are coming from within the organization; such as changing employee expectations, hybrid work schedules, redesigned teams and structures, automated activities that minimize drudgery, reengineered corporate culture, … Continued
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11/1/2023 • 19 minutes, 31 seconds
Episode 123: The Leadership Tent— Balancing Specialization and Generalism
Details Leadership can be a little complicated so in this episode we wish to reduce that complexcity to a model of leadership that is more easily understood. You see, Leadership behaviors are knit together, much like the complex network of the human brain. There is a great deal of interdependence between them. Research shows that … Continued
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10/23/2023 • 18 minutes, 33 seconds
Episode 122: Why Middle Managers are So Unhappy
Details Have you ever stopped to wonder who the unhappiest individuals within your organization are? Those weary souls who navigate the daily grind with an invisible weight on their shoulders, all while hiding behind their smiles? And what’s driving them crazy? Well, They may not be who you think they are. At least they were … Continued
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The post Episode 122: Why Middle Managers are So Unhappy appeared first on ZENGER FOLKMAN.
10/18/2023 • 15 minutes, 39 seconds
Episode 121: Unlocking Leadership Potential with Strength Builders
Details In this enlightening podcast interview, Joe Folkman and Breanne Okoren explore the revolutionary concept of “Strength Builders” in leadership development. Drawing parallels between non-linear approaches and skill enhancement, this discussion challenges traditional linear methods and offers fresh insights into improving leadership skills. Download a free copy of The Extraordinary Leader eBook. Key Learnings Here … Continued
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10/11/2023 • 18 minutes, 47 seconds
Episode 120: The Mirrors of Leadership that Lead to Change
Details In today’s fast-paced, complex world, leaders need mirrors. The mirrors they need, however, go far beyond reflecting their physical appearance. Leaders need mirrors that reflect their behavior and the impact their behavior has on others. That requires much more than a piece of glass with a thin layer of metallic silver on the back. … Continued
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9/26/2023 • 12 minutes, 53 seconds
Episode 119: 10 Fatal Flaws That Derail Leaders
Details Poor leadership in good times can be hidden, but poor leadership in bad times is a recipe for disaster. We have found the number one leadership behavior that direct reports expect and need from their boss is the ability to inspire and motivate others. Sadly, it is also the leadership behavior that is ranked … Continued
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9/20/2023 • 17 minutes, 22 seconds
Episode 118: What Separates Great HR Leaders from the Rest
Details HR seems to have become every manager and employee’s favorite corporate punching bag, vying with IT for the dubious title of most-irritating function. We have seen a parade of articles recently calling for HR to be blown up, split in two, or at the very least, redesigned. Perhaps this is a good moment to evaluate what it … Continued
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9/13/2023 • 0
Episode 117: Your Boss Should Care More About Your Relationship Building Skills
Details Do personal relationships have the power to shape a leader’s perception of individual performance? The significance of fostering healthy workplace relationships cannot be underestimated. Extensive research has shed light on our ability to connect with diverse individuals, revealing that we are not only happier but also more productive in doing so. However, how much … Continued
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9/6/2023 • 15 minutes, 47 seconds
Episode 65: I’m the Boss! Why Should I Care if You Like Me?
Details Many people assume that it’s possible for a person to be an effective leader without being really likable. After all, work isn’t a popularity contest. That is technically true, but you may not like the odds. In this episode, we’re revealing why even if you’re a senior leader or project manager you still should … Continued
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8/30/2023 • 12 minutes, 21 seconds
Episode 116: The Meeting Manifesto: How to End Wasteful Meetings
Details Meetings are a favorite target of complaints across all levels of an organization. Why is it so hard to have meetings that enthuse every participant? The obvious response is that we often want different things. Some prefer a highly structured, disciplined process of making rapid-fire decisions on a wide range of topics; others seek … Continued
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8/22/2023 • 20 minutes, 2 seconds
Episode 81: To Get Results, Push and Pull Your Team
Details Over the past year, there has been a call for leaders to be less demanding and more empathetic toward individual employees. They need to inspire and motivate them to work, not demand results! However, our analysis of 360-degree assessments showed that the most effective leaders already know how to push people but are not … Continued
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The post Episode 81: To Get Results, Push and Pull Your Team appeared first on ZENGER FOLKMAN.
8/9/2023 • 15 minutes, 30 seconds
Episode 40: The Curious Case of Women’s Strategic Thinking
Details We found that while women generally outperform their male counterparts on most leadership competencies, they are not perceived by their managers, peers, and subordinates as being as adept at strategic thinking as their male counterparts. This gap between women and men in perceived strategic thinking skills begins early, but by age 50, the difference … Continued
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8/2/2023 • 14 minutes, 38 seconds
Episode 115: Are We More Productive When We Have More Time Off?
Details Vacation time—the sacred period where you can put your feet up, escape from spreadsheets, and unleash your inner happiness. It’s crucial for our well-being, both mental and physical. Vacations reduce stress, increase productivity, and help you avoid burnout. However, we live in a fast-paced world where busyness is glorified. People wear their never-ending to-do … Continued
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7/26/2023 • 14 minutes, 28 seconds
Episode 76: Identifying and Managing Micro-stressors
Details Stress comes to us all in tiny minor assaults throughout our day through relationships and interactions that are too numerous to shake off quickly. The problem is that most of us have come to accept micro-stresses as just a normal part of a day, but they are wearing us down. In our episode, Karen … Continued
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7/19/2023 • 23 minutes, 23 seconds
Episode 78: The Proven Formula for Building Trust
Details Order your copy of The Trifecta of Trust: The Proven Formula for Building and Restoring Trust. In 2019, Joe Folkman wrote an article for Harvard Business Review based on research he conducted on trust in organizations. He found that trust is a leading indicator of whether others evaluate you positively or negatively. But how … Continued
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7/12/2023 • 13 minutes, 12 seconds
Episode 114: 7 Ways to Make Employees Feel Respected
Details There is one behavior that underlies all good leadership: treating everyone with respect. It’s the fundamental foundation of any relationship, and yet many managers struggle to express it, and right now, employees need to hear and feel they are respected. The world seems to have forgotten their niceties, and we all could show more … Continued
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7/5/2023 • 18 minutes, 48 seconds
Episode 113: Entering the Coachability Learning Zone
Details How hard is it to be coached? You show up, listen, and then great things happen, right? Well, according to Michael Bungay Stainer, we might be looking at being coached in the wrong way. “The term “be coached” lulls you into a false sense of complacency. It assures that you will be pushed, cajoled, … Continued
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6/27/2023 • 17 minutes, 19 seconds
Episode 112: Why Coachability is the Leadership Superpower
Details Kevin Wilde, author of Coachability: The Leadership Superpower, joins us to discuss the research on coachability. During his time as CLO at Fortune 500 companies, he saw a lot of career derailment and wanted to understand WHY and HOW it could happen to even the best leaders. His book was originally going to be about … Continued
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6/20/2023 • 15 minutes, 7 seconds
Episode 82: How to Improve Your Coachability
Details: There is high-interest today in how managers can be better coaches and how companies can use external and internal coaches more effectively to enhance and sustain any development activity. The Zenger Folkman company has published a good deal about the positive impact of coaching on helping leaders be more effective, including how that impacts … Continued
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6/13/2023 • 16 minutes, 3 seconds
Episode 37: Companies Are Bad At Identifying High Potential Employees
Details A high-potential employee is usually in the top 5% of employees in an organization. These people are thought to be the organization’s most capable, most motivated, and most likely to ascend to positions of responsibility and power. To help these employees prepare for leadership roles in a thoughtful, efficient manner, companies often institute formal … Continued
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The post Episode 37: Companies Are Bad At Identifying High Potential Employees appeared first on ZENGER FOLKMAN.
6/6/2023 • 15 minutes, 32 seconds
Episode 111: Leadership Speed—How to Accelerate Successful Execution
Details If you have ever been lost while driving in a car, your natural reaction is to slow down. When we are uncertain about which direction to head, our natural response is to slow down, look at a map, ask questions, and proceed cautiously forward. We have measured resilience and confidence for several years and … Continued
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5/31/2023 • 17 minutes, 41 seconds
Episode 110: Watch Out For Your 5-Year Workiversary
Details Most of us begin a new position with energy and a desire to impress. Our effort is high. Our passion is infectious. Our enthusiasm helps us to excel quickly. But for some, work becomes mundane and repetitive. They lose some of their passion, and their work can begin to feel like a chore. Eventually, … Continued
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5/23/2023 • 20 minutes, 10 seconds
Episode 70: Change Your Leaders to Change Your Culture
Details How would you describe the culture of your organization? Some might say, “It’s the smell of the place,” or, “It’s how things are done around here.” However, the ultimate summary statement on the topic may have been Peter Drucker’s familiar saying, “Culture eats strategy for lunch.” In this episode, we discuss how changing your … Continued
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5/17/2023 • 15 minutes, 20 seconds
Episode 109: Transforming Leadership Development—Are We Missing The Main Thing?
Details What’s the main thing for leadership development? Is it excelling at selecting the right people? Is it a well-funded corporate learning center with renowned faculty? Is it using the most powerful learning technologies? Worse yet, what if we’ve been missing the main thing? In this episode, we are looking at the development industry and … Continued
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5/10/2023 • 19 minutes, 15 seconds
Episode 49: Lessons in Empathy and Competitiveness from Ted Lasso
Details Over the last couple of years, we have all experienced the importance the empathy in the workplace. We’ve had a rough time and it’s important to know your boss actually cares about you. Last year, the character Ted Lasso appeared on Apple TV’s new hit comedy show and taught us all some profound lessons … Continued
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5/3/2023 • 13 minutes, 36 seconds
Episode 50: Balancing Confidence and Competence
Details If you choose an individual to lead you to victory or safety, chances are you will choose the most confident person. Their confidence will inspire and motivate you to achieve great things. That’s what makes them great leaders. But there is a darker side to the confidence that erodes trust and turns away once eager … Continued
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4/26/2023 • 11 minutes, 33 seconds
Episode 108: How Leaders Focus Externally to Improve the Customer Experience
Details Have you ever been on the phone for an hour with customer service, and once you finally get to talk to a human to resolve your issue, they only say: “I’m sorry, I can’t help you.” And it’s true; they can’t. They don’t have the power or authority to resolve the problem. It’s frustrating … Continued
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4/19/2023 • 17 minutes, 30 seconds
Episode 107: 10 Attitudes About Feedback From The Most Effective Leaders
Details Occasionally, people read articles about the best approaches to giving and receiving feedback and may think, “That all sounds great, but what do the most effective leaders actually do?” To answer that question, we combined a self-assessment measuring feedback preference with 360-degree evaluations of leaders to discover the common attitudes of the best leaders … Continued
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4/12/2023 • 17 minutes, 37 seconds
Episode 106: Getting Along With Difficult People at Work
Details Some of the most challenging relationships we have to learn to manage in this life are the ones we have with our co-workers. Because we spend a lot of time with them, probably even more time than friends, and we don’t always get to choose who we work with. Amy Gallo is a workplace … Continued
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4/4/2023 • 22 minutes, 31 seconds
Episode 105: Behavioral Bridges—Increasing Employee Engagement While Driving For Results
Details Is it possible to be a high-standards, results-driven leader while at the same time building an engaged, fun-to-work-with team? Many people would contend that doing either of these things well makes it almost impossible to succeed at the other. And yet our examination of 360-degree assessment data from more than 60,000 leaders showed us … Continued
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3/29/2023 • 17 minutes, 23 seconds
Episode 104 The Lost Art of Asking Good Questions
Details Regardless of who you are in an organization — a great question can help you learn more about your task, unlock hidden opportunities, deliver better results, and mitigate unforeseen risks. In general, most of us don’t ask enough questions because we fail to recognize the enormous benefits in terms of interpersonal bonding and how … Continued
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3/21/2023 • 14 minutes, 43 seconds
Episode 5: What Great Listeners Actually Do
Details Chances are you think you’re a great listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average. What really makes a manager a great listener? Many assume that it involves three components: not interrupting the speaker, following along … Continued
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3/15/2023 • 16 minutes, 45 seconds
Episode 34: Are You Creating Disgruntled Employees?
Details You can’t make every worker happy, surely, and should a business even try? Evidence from our recent research suggests, actually, that the answer is yes. Or rather, our evidence shows that managers are giving up far too soon on their disgruntled employees, making them less productive than they could be, exposing their companies to … Continued
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3/8/2023 • 15 minutes, 14 seconds
Episode 103: Skills, Skills, and More Skills— Finding What the Organization Values Most
Details What skills do you really need from your workforce? What skills are most valuable What are the critical issues? If the answers were clear, every organization would likely change. There are literally thousands of variables that leave leaders baffled as they sift through the clutter of needs and options to decide what is really crucial. … Continued
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3/1/2023 • 16 minutes, 8 seconds
Episode 52: How the Best Build Better Relationships at Work
Details Humans are hard-wired to connect. They are social creatures that crave friendship and positive interactions with others. As much as we yearn for these interactions, however, many of us struggle to be good at building relationships. But why? In this episode, we’re discussing the key elements to building better relationships both within and outside … Continued
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2/22/2023 • 14 minutes, 14 seconds
Episode 102: Leading with Kindness and Accountability
Details Leaders are experiencing more demands for compassion at a time when there’s not a lot of room for compromise on what they have to deliver. Do they have to choose between kindness/compassion and the expectations for performance? We wanted to understand how we maximize support and, at the same time, drive performance. In this … Continued
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2/15/2023 • 13 minutes, 5 seconds
Episode 101: How to Push Your Team to Take Risks
Details Most managers want their employees to be curious and experimental, to take the initiative and develop new products and solutions. But, as it turns out, managers also like to micromanage and control outcomes through safe, predictable processes. As a result, managers end up stifling the very experimentation they want to foster. In this episode, … Continued
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2/8/2023 • 23 minutes, 47 seconds
Episode 23: Are Women Better Leaders Than Men?
Details We’ve all heard the claims, the theories, and the speculation about the ways leadership styles vary between women and men. There are, of course, many factors that contribute to this absence of a greater abundance of women leaders in senior-level positions. For centuries, there have been broad cultural biases against women, and stereotypes die slowly. In an … Continued
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1/31/2023 • 17 minutes, 11 seconds
Episode 35: 7 Traits of Super Productive People
Details Is there someone on your team who seems unusually productive? Someone who gets a huge amount done — without working longer hours? How do they do it? That’s what their coworkers usually wonder. We wanted to know too. In this episode, we share the results from a study with 7,000 employees showing which skills define these … Continued
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1/25/2023 • 10 minutes, 18 seconds
Episode 100: The Unexpected Bad Habits of Leaders
Details No one expects ever to be described as an arrogant or complacent boss. Most leaders we know have the assumption that their career will be akin to a musical crescendo. It may start quietly and slowly, but they believe that as they age, more responsibility will come. And because of their years of experience, … Continued
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1/18/2023 • 15 minutes, 10 seconds
Episode 99: Ordinary Habits of Highly Effective Coaches
Details Habits are things you automatically do every day. It’s your morning routine, how you make your favorite drink, or the fact that you always leave every cabinet door open when you leave a room. It is the actions you perform without thinking because they are ingrained into who you are. Researchers at Duke University … Continued
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1/11/2023 • 16 minutes, 9 seconds
Episode 98: Discover and Develop Hidden Talent Pools
Details Executives in every company we work with express concerns about their ability to attract and retain managerial talent. The solutions for most organizations are to either recruit young workers directly from school and invest in their development, pirate leadership talent from competitors, or find it internally. Of these alternatives, we strongly advocate that organizations … Continued
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1/4/2023 • 17 minutes, 34 seconds
Audiobook Chapter 8: Trust and Speed
Details The audiobook version of The Trifecta of Trust: The Proven Formula for Building and Restoring Trust is on sale at AUTHORS DIRECT. The audiobook can also be purchased on AUDIBLE, NOOK, GOOGLE PLAY, KOBO, CHIRP, AUDIOBOOKS.COM, and SCRIBD. If you devote a third of your life to your job, then it is worth focusing … Continued
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12/19/2022 • 20 minutes, 48 seconds
Episode 97: Remote Work Leadership Report Card
Details Due to the pandemic, the past few years have ushered in the past century’s most significant shifts in working environments. According to data scientist at Ladders projections, 25% of all professional jobs in North America will be remote by the end of 2022, and remote opportunities will continue to increase through 2023. We have had … Continued
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12/14/2022 • 17 minutes, 47 seconds
Episode 96: The Unseen Effects of Inspiring Leadership
Details Download the new eBook, Inspiring in the New Era. A lot has been written about what inspiring leaders DO. From their moving speeches to their magnetic ability to connect. How could you dismiss their powers of persuasion? We often picture inspiring leaders as fearless and attractive because we see them in the movies defeating all … Continued
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12/6/2022 • 14 minutes, 55 seconds
Episode 57: 7 Things Leaders Do To Help People Change
Details Have you ever tried to change anyone’s behavior at work? It can be extremely frustrating. So often the effort produces an opposite result: rupturing the relationship, diminishing job performance, or causing the person to dig in their heels. Still, some approaches clearly work better than others. We reviewed a dataset of 2,852 direct reports of 559 … Continued
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11/29/2022 • 15 minutes, 11 seconds
Episode 95: Why Do So Many Managers Avoid Giving Praise?
Details Why do managers avoid giving praise? When talking with managers about giving feedback, we often hear comments such as, “I did not sleep the night before,” “I just wanted to get it over quickly,” “My hands were sweating, and I was nervous,” and “They don’t pay me enough to do this job.” Because of … Continued
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11/16/2022 • 10 minutes, 5 seconds
Episode 56: Extraordinary Performers- Why You Need Them & How to Keep Them
Details In a society that showers attention on those in power, it is valuable to remember that those in the C suite are not the only ones doing the remarkable everyday work that causes organizations to excel. Much of the excellence comes from the host of people who conscientiously get work done and constantly look … Continued
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11/9/2022 • 11 minutes, 25 seconds
Episode 94: Are You Sure You’re Not a Bad Boss?
Details Conjure up the term “bad boss,” and what comes to mind? Scenes of red-faced people berating subordinates in public. Smarmy souls taking credit for other people’s work or saying one thing and doing another and cutting remarks. Yelling. Feel free to continue — we’re sure you can. In this podcast episode, we’re digging into … Continued
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11/1/2022 • 13 minutes, 27 seconds
Episode 93: How Leaders Generate Energy
Details The variety of shortages causing major disruptions has rippling effects that seem to grow more consequential daily. But the one shortage that is the most concerning to us is HUMAN ENERGY. Every employee is under constant pressure to perform as we are being asked to do more with less–to be more productive and effective and … Continued
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10/25/2022 • 20 minutes, 25 seconds
Episode 92: The Problems and Opportunities With Leaders in STEMM
Details Increasingly, science and technology are occupying a much more significant role within companies and consumers. But leaders in STEMM organizations are finding a lack of gender diversity, difficulties in retaining female talent, and in the agility of leadership. Researchers from Zenger Folkman and Arcadia compared 360 feedback from 16,419 STEMM leaders with 57,706 non-STEMM … Continued
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10/19/2022 • 20 minutes, 34 seconds
Episode 91: Challenging Your Decision-Making Strengths and Biases
Details Each individual has their decision-making tools in their back pocket, ready to utilize for every choice regardless of how different they are. However, if we truly want to become better at the art of making decisions, then we need to break out of these patterns and see things differently, even if that pushes us … Continued
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10/12/2022 • 17 minutes, 4 seconds
Episode 90: The Benefits of Deep Listening
Details Over the last few years, we have gathered data from over 18,000 leaders on their preference for speaking versus deep listening. While very few completely doubt the efficacy of deep listening, many leaders fail to see the remarkable value of being an excellent listener. Rather than taking the time to carefully understand the other … Continued
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10/4/2022 • 13 minutes, 28 seconds
Episode 89: Employee Recognition– Improving the Substance and Delivery
Details There’s a need to greatly increase the frequency and the quality of the recognition they give to their colleagues. That means recognition for people who report to them, their peers, and, yes, even their boss. The reality is that people in every direction in your organization need recognition. While the “great resignation” may have … Continued
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9/28/2022 • 15 minutes, 2 seconds
Episode 88: Keeping Your Name Off the Layoff List
Details The tides are shifting, and the economic downturn is causing some big corporate layoffs. After doing some research with one firm that had a major layoff, Zenger Folkman found some common traits among those who were let go. In this leadership podcast episode, we’re sharing some helpful tips for keeping your name off that … Continued
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9/21/2022 • 14 minutes, 42 seconds
Episode 87: 7 Leadership Behaviors That Improve Involvement
Details That feeling of not being an insider, but more of an observer, has a profound impact on your engagement, effort, and commitment. Perhaps you’re relishing the freedoms given through your work-from-home schedule or limited office time, but you recognize there may be a disconnect happening. On the other hand, you could be sitting in … Continued
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9/14/2022 • 15 minutes, 24 seconds
Episode 86: Quiet Quitting is About Managers, Not Employees
Details Quiet quitting is a new name for behavior that has long existed. Today the term is mainly applied to individuals who reject the idea that work should be a central focus of their life. They resist the expectation of giving their all or putting in extra hours. They say “No” to requests to go … Continued
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9/6/2022 • 16 minutes, 27 seconds
Episode 85: Why We’re Growing Organizations All Wrong
Details Are we growing leadership in organizations the wrong way? Developing high-potentials isn’t a bad strategy for success—unless you do it at the expense of your other employees. It’s time to focus on leaders at all levels. Organizations die just like trees: They can fail from forces at the top, in the middle, or at … Continued
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8/31/2022 • 14 minutes, 59 seconds
Episode 84: 4 Ways to Be More Effective at Execution
Details Many underestimate how important execution is to their careers, it is true that bosses place a premium on execution, which we define as the ability to achieve individual goals and objectives. There are many parts of your job that are important, but if you want to move ahead in your career, it might be time … Continued
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The post Episode 84: 4 Ways to Be More Effective at Execution appeared first on ZENGER FOLKMAN.
8/17/2022 • 14 minutes, 22 seconds
Trifecta of Trust Audiobook–Chapter 3
Details The audiobook version of The Trifecta of Trust: The Proven Formula for Building and Restoring Trust is now available Take advantage of the promotional launch price until August 31st! The audiobook can be purchased on AUDIBLE, NOOK, GOOGLE PLAY, KOBO, CHIRP, AUDIOBOOKS.COM, and SCRIBD. This chapter discusses the three elements of the trifecta of … Continued
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8/3/2022 • 12 minutes, 23 seconds
Episode 21: Strategic Thinking–The Skill Required for Advancement
Details Many qualified candidates that are ready to be promoted never see it happen. But what if this common problem that leaders experience could be solved with one overlooked leadership quality. If you want to move up, then research shows you need to start working on your strategic thinking skills. In this episode, we will … Continued
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7/27/2022 • 15 minutes, 4 seconds
Episode 83: 6 Ways to Boost Engagement During Summer Slumps
Details With summertime’s flexible and ever-changing schedule, it’s a struggle to stay fully engaged with many distractions and temptations. At the office, you didn’t know what you were missing, but at home, you are very aware. In this episode, we are exploring the research behind how to keep your team engaged during summer slumps, and … Continued
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7/19/2022 • 16 minutes, 22 seconds
Episode 30: FUEL– A Proven Framework For Coaching
Details: Coaching conversations are worth planning. They take up valuable time for both parties, so that time should be put to its most efficient use. A good coaching conversation can improve relationships, performance, motivation, and results. In this episode, we discuss a proven framework for coaching conversations to guide leaders effectively through the process. Guest … Continued
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7/12/2022 • 18 minutes, 29 seconds
Episode 80: Can Personal Development and Talent Management Live Together?
Details: Of the organizations using 360-degree feedback, 95% of them use it solely for individual development. But are they gaining the full value that a 360-degree assessment could provide? From the organization and individual perspectives, the future could be much better. In this episode, we explore a dramatically improved future for all leadership development and specifically for … Continued
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6/22/2022 • 20 minutes, 32 seconds
Episode 79: Team Trust—Establishment and Maintenance
Details Register for the Trifecta of Trust development session. If I trust you, are you more likely to trust another person? And, if I distrust another person are they more likely to distrust me? Trust is unfortunately a contagious emotion that can spread for good or bad. In this episode, we are discussing the effects … Continued
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6/15/2022 • 15 minutes, 35 seconds
The Trifecta of Trust– Introduction by Joe Folkman
Details Order your copy of The Trifecta of Trust: The Proven Formula for Building and Restoring Trust. In Trifecta of Trust, psychometrics and leadership expert Joseph R. Folkman has collected a mountain of compelling data to make the irrefutable case for the value of trust in leadership. His research shows that there are three core behaviors … Continued
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6/9/2022 • 12 minutes, 26 seconds
Episode 77: The Shifting Alliances of Peers
Details As you think about your peers at work, are they some of your best friends, always helpful and supportive, or are they your harshest critics, pointing out your mistakes and flaws? While everyone’s situation is different, the answer to this question often is, “It depends.” Context is critical here, and overtime in an organization, … Continued
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5/18/2022 • 12 minutes, 6 seconds
Episode 75: As a Leader, How Bold Should You Be?
Details: Bold is a positive word. Bold leaders are champions of change and are willing to challenge themselves and their thinking patterns with things like inclusion, diversity, and unconscious bias. Is the world afraid of BOLD leaders or is that exactly the type of leadership trait we should try to possess? In this episode, we’re … Continued
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5/4/2022 • 12 minutes, 14 seconds
Episode 74: Igniting Your Initiative
Details Inertia is ever-present and always powerful. That’s why people who are skilled at taking initiative stand out. There are energizer bunnies that keep going and going and leave the rest of us wondering how do they do it without burning out? In this episode, we share the secrets of taking initiative and keeping yourself … Continued
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4/27/2022 • 15 minutes, 28 seconds
Episode 73: Remastering The Extraordinary Leader
Details The decision a leader makes regarding their leadership behavior has a profound impact on their career, and the performance of those reporting to them. But the great majority of leaders began their careers with the target of being a good accountant, engineer, marketer, or analyst. Few had set their sights on being an extraordinary leader. … Continued
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4/21/2022 • 17 minutes, 36 seconds
Episode 28: Controlling the Disease of Distractions
Details: There are many things competing for your attention every minute of the day. Human attention is the ultimate scarce resource. One of the characteristics that organizations value most in a leader is the ability to consistently produce good results—in short, leaders are valued in large part for how productive they are. What gets in … Continued
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4/13/2022 • 15 minutes, 14 seconds
Episode 72: Building a People First Culture with Roy Banks
Details This episode features guest Roy Banks, CEO of Weave talking about their organization’s dedication to building a people-first culture that benefits both employees and customers. Roy Banks has served as our Chief Executive Officer since December 2020 and as a member of our board of directors since August 2021. He has significant experience in … Continued
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4/6/2022 • 20 minutes, 2 seconds
Episode 71: 6 Ways Creative Superstars Lead Differently
Details We all love a chance to think through how to do something different and express originality. But most days, most work feels fundamental. Why do organizations have so much trouble facilitating employee creativity? In this episode, we discuss how you can become a creative superstar. To read his latest research, subscribe to Joe Folkman’s LinkedIn … Continued
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3/30/2022 • 13 minutes, 33 seconds
Episode 69: Would You Choose to Fly or Be Invisible?
Details How much can you learn about someone from a silly question? We’ve been collecting data from the business and professional leaders who read our articles. The question we asked was this, “If you were given a choice of two special powers, which would you prefer? A. Ability to fly or B. Power to be … Continued
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3/16/2022 • 10 minutes, 2 seconds
Episode 68: Why We Need More Helpful Leaders
Details Helping and serving others reinforces the connection people have with their colleagues, but it also increases our sense of well-being and can lower depression. So what does the world need right now? In this episode, we are exploring the behaviors of those who are deemed, helpful leaders. To read his latest research, subscribe to … Continued
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3/9/2022 • 12 minutes, 16 seconds
Episode 67: The Skills Leaders Need at Every Level
Details CEO, Vice President, Director, Supervisor, Manager, or Individual contributor each organizational position comes with its own set of demands. While being great at everything would be ideal, the majority of us are only human and subject to our inability to achieve perfection. In this episode, we discuss the different skills that leaders need at … Continued
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3/2/2022 • 8 minutes, 54 seconds
Episode 66: Cultivating Consistency
Details If a basketball, football, or baseball team wins nine games out of 10, most people assume that this is an outstanding team. Sports teams do not win every game. It would not be that entertaining to watch the games if they did. But what if a person delivers on their commitments nine times out … Continued
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2/23/2022 • 8 minutes, 29 seconds
Episode 64: 8 Traits of Practically Perfect Problem Solvers
Details An essential skill we need in practically every life scenario is the ability to analyze and solve problems. While we would all love to have someone to do the work for us, most of the time, we need to figure it out ourselves. So what kind of skills do practically perfect problem solvers possess? … Continued
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2/9/2022 • 13 minutes, 52 seconds
Episode 63: How to Improve When You’re Not Getting Feedback
Details Too many managers avoid giving any kind of feedback, regardless of whether it’s positive or negative. If you work for a boss who doesn’t provide feedback, it’s easy to feel rudderless. In this episode, we will discuss how to improve at work when you’re not getting feedback. New Self-Directed Course Learn more about our short … Continued
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2/2/2022 • 14 minutes, 47 seconds
Episode 62: How to Eliminate Poor Role Models
Details Perhaps you have seen the Where’s Waldo? books. When placed in a crowd or a complex surrounding, Waldo is an odd individual who becomes difficult to find. Often, when a leader fails to be a good role model or sets a bad example, they believe that their actions will be hidden, much like Waldo. In … Continued
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1/26/2022 • 12 minutes, 37 seconds
Episode 61: 5 Ways to Impress Your Boss in 2022
Details It’s that time of year to make plans and whether you’ve been at your job for many years or are just beginning it always helps to keep in mind some ways that you can impress your boss and progress in your career path. In this episode, we’re sharing our research on five different ways … Continued
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1/19/2022 • 11 minutes, 10 seconds
Episode 60: The Balance Between Coaching and Managing
Details Ask 100 people if they have good common sense, and more than 95% will tell you they do. Ask them if they are good coaches, and almost as many will say yes. Executives we talk to assume that if they’re good managers, then being a good coach is like your shadow on a sunny … Continued
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1/11/2022 • 12 minutes, 52 seconds
Episode 59: Expanding Access to Coaching
Details Demand for coaching within organizations is exploding. Yet certain barriers seem to be blocking the way for coaching to reach its full potential. In this episode, we will discuss the expanding access to coaching and the best practices every leader and organization should follow. Join us on May 23 & 24 for our award-winning … Continued
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1/4/2022 • 14 minutes, 56 seconds
Episode 14: The Power of Teams
(Rerun) The companies that focus on teamwork and collaboration are the companies that maximize the strengths of individuals as well. Why? Because being a part of an effective team can bring forth wonderful increases in the work ethic and strength attributes of the individuals. In this episode, we are talking about teams and what leaders … Continued
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12/29/2021 • 13 minutes, 3 seconds
Happy Holidays from Jack and Joe
Thanks for tuning into The 90th Percentile Podcast this year. In the book, Blueprint, the Yale scholar Nikolas Christakis, argues that over time we have developed a set of highly beneficial social features that lead us to love, community, friendships, and cooperation. He contends that we cannot escape our overall blueprint for goodness. After reviewing … Continued
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12/21/2021 • 3 minutes, 11 seconds
Episode 58: Heroes, Zeros, and Guides
Details Are you the type of leader who will work hard, assume the risk, and try to save everyone? Are you the type that looks to develop those around you and give them the opportunity to grow? Or are you just getting the job done? What types of leaders do organizations need most? In this … Continued
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12/15/2021 • 12 minutes, 20 seconds
Episode 57: 7 Things Leaders Do to Help People Change
Details Have you ever tried to change anyone’s behavior at work? It can be extremely frustrating. So often the effort produces an opposite result: rupturing the relationship, diminishing job performance, or causing the person to dig in their heels. Still, some approaches clearly work better than others. In this episode, we discuss seven things you can … Continued
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12/8/2021 • 15 minutes, 11 seconds
Episode 56: Extraordinary Performers- Why You Need Them & How to Keep Them
Details In a society that showers attention on those in power, it is valuable to remember that those in the C suite are not the only ones doing the remarkable everyday work that causes organizations to excel. Much of the excellence comes from the host of people who conscientiously get work done and constantly look … Continued
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12/1/2021 • 11 minutes, 25 seconds
Episode 55: The Value of Honesty
Details When CEOs describe what they want most in the people they hire, they consistently talk about honesty and integrity. Among the leadership competencies that we measure, honesty and integrity have consistently received high scores, putting them at the first or second position in comparison to everything else. In this episode, we’ll unravel the real harm of … Continued
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11/24/2021 • 13 minutes, 41 seconds
Episode 54: The Rapunzel Effect– Connecting to the Outside World
Details What value is there in connecting with the outside world? What perspective can we gain from leaving our environment and gaining knowledge from the world around us? It turns out, being stuck inside your tower has a strong influence on some very key leadership skills. In this episode, we will explain the pitfalls of … Continued
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11/17/2021 • 15 minutes, 44 seconds
Episode 53: How to Communicate When You Lack Credibility
Details Every day you hear a variety of communications from different sources. Some of these experts have excellent communication skills, while others have in-depth knowledge and expertise. Have you found that some of these messages are more believable than others? In this episode, we’re discussing how to communicate when you lack credibility Check out our … Continued
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11/10/2021 • 13 minutes, 51 seconds
Episode 52: How the Best Build Better Relationships
Details Humans are hard-wired to connect. They are social creatures that crave friendship and positive interactions with others. As much as we yearn for these interactions, however, many of us struggle to be good at building relationships. But why? In this episode, we’re discussing the key elements to developing positive relationships both within and outside … Continued
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11/2/2021 • 14 minutes, 14 seconds
Episode 51: 9 Habits That Lead to Terrible Decisions
Details We are all forced to make hundreds of little and big decisions every day. It can be time-consuming and overwhelming. Some people are so crippled with the fear of making a bad decision that they refuse to decide. Based on research from 50,000 leaders, we’re exploring the root causes for poor decision-making and how … Continued
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10/27/2021 • 14 minutes, 13 seconds
Episode 48: What Younger Managers Should Know About How They’re Perceived
Details The great resignation has arrived. As new managers fill vacancies created by retiring Boomers, how do their skills compare with the seasoned older managers they replace? In this episode, we are uncovering what younger managers should know about how they’re perceived. Connect with Jack Zenger LinkedIn Twitter Webinar Zenger Folkman hosts an exclusive live … Continued
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10/6/2021 • 14 minutes, 12 seconds
Episode 47: Three Myths About Your Strengths
Details One of the most dramatic changes in leadership development in the last decade has been the shift in focus from correcting weaknesses to identifying and expanding on strengths. As this movement continues to catch hold, three myths have emerged that deserve to be dispelled. Connect with Jack Zenger LinkedIn Twitter Webinar Zenger Folkman hosts … Continued
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9/29/2021 • 10 minutes, 48 seconds
Episode 46: Are Employees At Home Actually Working? 5 Behaviors That Signal Productivity To Managers
Details Have you ever questioned whether you or your direct reports are being as productive as they can be? With the flexibility to work anywhere and anytime, how do you stay connected with your team and manager to maintain trust and signal productivity. In today’s episode, we discuss the five behaviors that indicate productivity. Connect … Continued
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9/22/2021 • 15 minutes, 35 seconds
Episode 45: Why Do You Work? Finding Purpose In Your Career
Details This has been an extremely challenging year. Many are hopeful about the progress that has been made but others still feel disconnected and discouraged. They lament that their current work has begun to feel stale. Yes, social isolation has compounded that. Working from home, while it has some benefits, also has many challenges. The … Continued
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9/15/2021 • 11 minutes, 7 seconds
Episode 44: Who’s The Boss? The Struggles of Increased Independence
Details There are many new struggles with dealing with a hybrid workforce. While the increased independence has benefited organizational productivity, we still laying the ground rules for this reformed way of working. In this episode, we will discuss the benefits and struggles of increased independence in the workplace. Connect with Joe Folkman LinkedIn Twitter Webinar … Continued
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9/8/2021 • 11 minutes, 9 seconds
Episode 43: How to Encourage Personal Accountability
Details How is the issue of personal accountability viewed in your organization? Seasoned workers have undoubtedly seen their share of finger-pointing, dishonesty, and “CYOA.” However, personal accountability is a critical step toward improving leadership. In this episode, we are discussing how when people are accountable for their own decisions the effectiveness of an organization can greatly … Continued
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9/1/2021 • 11 minutes, 59 seconds
Episode 42: Uncovering Unconscious Bias
Details There is a great deal of interest today in our society on the topics of diversity, inclusion, and belonging. While some people are flat-out biased the larger portion deal with an unconscious bias they often don’t recognize. In this episode, we’re exploring the benefits of 360 feedback tools that enable the gathering of sensitive … Continued
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9/1/2021 • 14 minutes, 14 seconds
Episode 41: 5 New Skills That Increase Employee Engagement
Details Remember that event that happened in 2020 that kind of disrupted your life? It turns out that despite all the chaos that happened last year employee engagement increased. In this episode, we explore the new behaviors that led to this sudden increase in employee engagement. Connect with Joe Folkman LinkedIn Twitter Webinar Zenger Folkman … Continued
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7/13/2021 • 13 minutes, 39 seconds
Episode 39: The Battle of Soft Skills and Hard Skills
Details Are the individual contributors in your organization leaders? Are their “hard” skills the only type of useful skills they possess at that level? When it comes to those sitting on the lower levels of the corporate ladder, there are many controversial views of the value of developing “soft” skills for the “worker bees.” In … Continued
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6/29/2021 • 12 minutes, 38 seconds
Episode 38: How To Build Digital Expertise
Details The pandemic rapidly accelerated many companies’ digital efforts, but did you possess the digital expertise necessary to function in a completely new work environment? Sure you’ve had a year to work on your zoom skills, but are you running with the rest of your team, or do still feel like you are lagging behind … Continued
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6/22/2021 • 13 minutes, 48 seconds
Episode 36: Why the Most Productive People Don’t Always Make the Best Managers
Details When a company needs a supervisor for a team, senior leaders often anoint the team’s most productive performer. Some of these stars succeed in their new role as manager; many others do not. And when they fail, they tend to leave the organization, costing the company double: Not only has the team lost its new … Continued
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6/8/2021 • 15 minutes, 51 seconds
Episode 35: 7 Traits of Super-Productive People
Details Is there someone on your team who seems unusually productive? Someone who gets a huge amount done — without working longer hours? How do they do it? That’s what their coworkers usually wonder. We wanted to know too. In this episode, we share the results from a study with 7,000 showing which skills define these super … Continued
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6/2/2021 • 10 minutes, 18 seconds
Bonus Episode: Our Roles in Modern Business, with Chip Conley
Chip Conley, the author of Emotional Equations and former Head of Global Hospitality & Strategy at Airbnb, joins Dr. Jack Zenger and Dr. Joe Folkman in this edition of the Zenger Folkman podcast series to discuss the role of an elder in offering advice and direction to a younger generation. He draws from personal experiences … Continued
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5/27/2021 • 23 minutes, 49 seconds
Episode 33: 5 Steps to Shift Your Company Culture
Expecting to change the culture of any size organization is quite realistic. It starts with strong and sustained leadership rippling out from the senior leadership team. After all taking responsibility is the highest mark of great leaders. In this episode, we are diving into the struggles of developing a company culture with the founder of The … Continued
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5/18/2021 • 17 minutes, 44 seconds
Episode 32: Innovation– The Forgotten Leadership Competency
Details Do you ever feel pressure and urgency to generate fresh, new ideas or make time to be innovative? Our economy is driven by innovation– new products, new ways to deliver, and new methods to serve. All of these require creativity. A 2015 study on Global Innovation reported that U.S. companies spend $145 billion dollars on … Continued
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5/11/2021 • 10 minutes, 20 seconds
Episode 31: 6 Fatal Flaws That Kill a Leader’s Effectiveness
Details Chances are you’ve known or read about great leaders and learned that often they have weaknesses. From that, you have probably concluded that you don’t have to be perfect to be a great leader. But there are some weaknesses that cannot be overlooked. In this episode, we are going to talk about serious weaknesses- some would … Continued
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5/4/2021 • 16 minutes, 24 seconds
Episode 30: FUEL– A Proven Framework For Coaching
Details: Coaching conversations are worth planning. They take up valuable time for both parties, so that time should be put to its most efficient use. A good coaching conversation can improve relationships, performance, motivation, and results. In this episode, we discuss a proven framework for coaching conversations to guide leaders effectively through the process. Guest … Continued
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4/27/2021 • 18 minutes, 29 seconds
Bonus Episode- Ryan Smith, Founder/Executive Chairman of Qualtrics
Ryan Smith, Founder and Executive Chairman of Qualtrics, joins Dr. Jack Zenger and Dr. Joe Folkman in this past edition (2016) of the Zenger Folkman podcast series to discuss the story of Qualtrics, a company started in his dad’s basement with a valuation of $2.5 billion 15 years later. Ryan tells the story of Qualtrics, … Continued
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4/20/2021 • 25 minutes, 56 seconds
Episode 29: The Best Problem Solvers Are Solution Sellers
Details There are many things competing for your attention every minute of the day. Attention, not money, is the most valuable commodity there is. Solving a complex problem is an exciting experience, but what happens when people don’t accept your solution? It’s true that one big hurdle with problem-solving is knowing how to sell the … Continued
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4/12/2021 • 11 minutes, 50 seconds
Episode 28: Controlling The Disease of Distractions
Details: There are many things competing for your attention every minute of the day. Human attention is the ultimate scarce resource. One of the characteristics that organizations value most in a leader is the ability to consistently produce good results—in short, leaders are valued in large part for how productive they are. What gets in … Continued
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4/5/2021 • 15 minutes, 14 seconds
Episode 27: What Makes a Leader Resilient?
Details A resilient leader is a person who sees failures as temporary setbacks they can recover from quickly. They maintain a positive attitude and a strong sense of opportunity during periods of turbulence. When faced with ambiguity, a resilient leader finds ways to move forward and avoids getting stuck. It’s a skill you didn’t know … Continued
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3/30/2021 • 14 minutes, 26 seconds
Episode 26: 5 Ways to Maximize Brief Interactions
Details Life for a manager inside an organization has an unrelenting pace, with very few occasions where there is uninterrupted time. As a result, relationship building and development opportunities may fall by the wayside or become superficial due to the enormity of managerial time constraints. In today’s pandemic world, there is a somewhat different issue. While … Continued
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3/23/2021 • 16 minutes, 46 seconds
Bonus Episode– Susan David, Emotional Agility
Details Dr. Susan David is a founder and co-director of the Institute of Coaching at McLean Hospital of Harvard Medical School and an Instructor in Psychology at Harvard University. In this episode, Susan discusses her research on emotional agility and how to master challenges without getting derailed. Download the eBook of her full interview here. Guest … Continued
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3/15/2021 • 19 minutes, 47 seconds
Episode 25: Elements of the Best 360-Degree Assessments
Details The 360-degree assessment is a central component in most leadership development programs. But not all assessments are in the same class when it comes to the value they offer individual leaders and the benefits they offer the organizations using them. In this episode, we will discuss the eight elements that separate the average from … Continued
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3/9/2021 • 15 minutes, 45 seconds
Episode 24: The Trickle-Down Effect of Good and Bad Leadership
Details How far-reaching is the influence of one bad or good boss? Do they only influence their reports? What about the leaders and managers underneath them? In this episode, we are discussing our research on the trickle-down effect of good and bad leadership. Connect with Jack Zenger: LinkedIn Twitter Webinar Zenger Folkman hosts an exclusive … Continued
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3/2/2021 • 0
Episode 23: Are Women Better Leaders Than Men?
Details We’ve all heard the claims, the theories, and the speculation about the ways leadership styles vary between women and men. There are of course many factors that contribute to this absence of a greater abundance of women in senior-level positions. For centuries, there have been broad, cultural biases against women, and stereotypes die slowly. Zenger Folkman’s … Continued
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2/23/2021 • 17 minutes, 11 seconds
Episode 22: Why Leaders Are Not Improving With Age
Details A long-held belief holds that managers acquire the lion’s share of their management and leadership skills from their on-the-job experience. Is it true that just like wine leaders improve with age? In the episode, we are using our data to give some new insight into why leaders are not improving with age. Connect with … Continued
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2/16/2021 • 0
Episode 21: Strategic Thinking: The Skill Required For Advancement
Details Many qualified candidates that are ready to be promoted never see it happen. But what if this common problem that leaders experience could be solved with one overlooked leadership quality. If you want to move up, then research shows you need to start working on your strategic thinking skills. In this episode, we will … Continued
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2/9/2021 • 15 minutes, 4 seconds
Episode 20: Should Leaders Aspire to Warmth or Competence?
Do people consider you a warm person? Or do you rely more on your competence than your likability? Which trait matters more? After searching our database we wanted to know if leaders should aspire to develop warmth or competence. Connect with Jack Zenger: LinkedIn Twitter Webinar Zenger Folkman hosts an exclusive live webinar every month, where you can meet Jack Zenger and … Continued
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2/2/2021 • 9 minutes, 35 seconds
Episode 19: The Confidence Gap In Men and Women
Our research shows that as women’s experience increases over time, so does their confidence. But at the beginning of a woman’s career, there is a significant gap in confidence between men and women that may be causing women to miss out or wait too long to the advantage of opportunities they are ready for. Today … Continued
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1/26/2021 • 15 minutes, 42 seconds
Episode 18: Achieving Stretch Goals– Push, Pull, and Problem Solve
Leaders who know how to set stretch goals correctly are perceived as significantly more effective leaders, and they also raise the level of employee engagement. In this episode, we will discuss three essential skills that will keep you on the right path to achieve your STRETCH goals. Connect with Joe Folkman on LinkedIn, Twitter, or … Continued
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1/19/2021 • 16 minutes, 28 seconds
Episode 17: Agility– 4 Steps To Advance Your Response To Change
In 2020, companies were forced to change, and that transformation exposed the vulnerabilities of leaders and organizations that lack agility. Agile leaders can thrive even in rapidly changing and unpredictable circumstances. In this episode, Joe Folkman shares the four skills that will successfully advance your response to change. Register for this month’s live webinar Leading Agile … Continued
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1/12/2021 • 15 minutes, 51 seconds
Episode 16: 3 Steps To Make Your Job More Meaningful and Indispensable
With a full-time job, adults spend a third of their life asleep, a third at home, and the last third of their life at work. The hope for everyone is that the third of your life (or more) spent at work is doing something that means something to you. In this episode, we share a … Continued
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1/5/2021 • 13 minutes, 3 seconds
Bonus Episode- Doing Great Work with David Sturt
David Sturt is an executive vice president at the O.C. Tanner Company and author of “Great Work: How To Make A Difference People Love.” He has been a driving force and voice of business publishing and management sciences throughout his entire career. Webinar Zenger Folkman hosts an exclusive live webinar every month, where you can meet … Continued
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12/29/2020 • 16 minutes, 21 seconds
Bonus Episode- Bold Leadership, with Josh Bersin
Josh Bersin is the founder and CEO of Bersin & Associates, leading industry research and advisory firm in enterprise learning and talent management. In this episode, he joins Jack Zenger and Joseph Folkman to discuss his research on bold leadership. Download the eBook of the full interview here. Guest Bio: Josh Bersin is a world-respected … Continued
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12/22/2020 • 19 minutes, 43 seconds
The 90th Percentile Podcast Holiday Message
In the words of Jacob Marley, “Business, business—mankind was my business.” That is our Holiday message to our clients and friends. Whatever it is that our firm makes, or whatever service we provide— ultimately it should be that mankind is our business. The betterment of mankind has to be our purpose. View video message here.
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12/17/2020 • 2 minutes, 54 seconds
Episode 15: The Science Behind What Inspiring Leaders Do
Despite all research about the nature of leaders, practitioners and scholars still acknowledge that many aspects of leadership remain a mystery. In this episode, Jack Zenger addresses one of the key mysteries that seems to consistently defy traditional analysis —how to be an inspiring leader. Download Chapter 1 of The Inspiring Leader. Connect with Jack … Continued
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12/15/2020 • 14 minutes, 18 seconds
Episode 14: The Power of Teams- A Leadership Lesson From My Siberian Husky
The companies that focus on teamwork and collaboration are the companies that maximize the strengths of individuals as well. Why? Because being a part of an effective team can bring forth wonderful increases in the work ethic and strength attributes of the individuals. In this episode, we are talking about teams and what leaders can … Continued
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12/8/2020 • 13 minutes, 3 seconds
Episode 13: If Your Boss Thinks You’re Awesome, You Will Become More Awesome
Do you think your boss is judging you fairly? What effect does their opinion have on your performance? Today we are diving deep into our data to prove that if your boss thinks you’re awesome, you will become more awesome. Connect with Joe Folkman on LinkedIn, Twitter, or Facebook. Sign up for our Newsletter for … Continued
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12/1/2020 • 11 minutes, 58 seconds
Episode 12: Six Lessons From The Most Effective Coaches
It is becoming apparent that the best leaders are good coaches. Assuming that most of us would like to become better leaders, what lessons can we learn from those seen by their colleagues as outstanding coaches? In this episode, Jack Zenger shares six down to earth lessons we can learn from the most effective coaches. … Continued
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11/24/2020 • 12 minutes, 56 seconds
Episode 11: The Checklist of Excellent Virtual Leadership Practices
The work at home revolution resulting from the COVID-19 pandemic has brought about some of the most dramatic changes ever thrust on leaders. Moving from seeing and speaking personally to direct reports almost every day to occasionally connecting on-line, in conference calls, or on Zoom is a significant change. In this episode, Jack Zenger offers … Continued
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11/17/2020 • 15 minutes, 10 seconds
Episode 10: Leaders Under Pressure-5 Essential Skills for the New Era
Leaders are under pressure. Are there certain skills that can even make a difference in a crisis? In the episode, we cover a Zenger Folkman study that compared leadership 360-degree assessments before and after the pandemic that revealed five essential skills needed for this new era. Questions: Do I balance getting results with a concern for … Continued
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11/10/2020 • 14 minutes, 19 seconds
Bonus Episode- Stand Out and Get Noticed, with Dorie Clark
Joe Folkman interviews Dorie Clark about her research on how leaders can stand out and get noticed. Download our eBook to read the full interview. Dorie Clark, a consultant and keynote speaker, teaches executive education at Duke University’s Fuqua School of Business and Columbia Business School, and she is the author of Entrepreneurial You, Reinventing … Continued
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11/5/2020 • 15 minutes, 1 second
Episode 9: The #1 Growing Competency- Leadership Speed
It’s obvious that business is moving faster and faster and that to keep up, leaders at all levels need to know how to pick up the pace. Is there a correlation between speed and perceived leadership effectiveness? Today we will discuss Joe Folkman’s Harvard Business Review article, based on his book Leadership Speed. Connect with … Continued
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11/3/2020 • 13 minutes, 39 seconds
Episode 8: 7 Steps To Improve Employee Productivity
Productivity improvement lies at the heart of our ability to maintain a high standard of living. The most effective organizations are those whose productivity gains exceed their competitors. In the episode, Jack Zenger shares solutions from his article, “The Productivity Improvement Steering Wheel: 7 Powerful Steps Every Leader Can Take.” Connect with Jack Zenger on Twitter, LinkedIn, … Continued
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10/27/2020 • 13 minutes, 26 seconds
Episode 7: The Enigma of Positive and Negative Feedback
Would you rather hear positive feedback about your performance or suggestions for improvement? Does preferring positive feedback make you seem weak, and is corrective feedback really that helpful? Whether you’re a CEO, manager, teacher, or parent we all give and receive feedback. In this episode, we discuss the emotional complexities and science behind the positive … Continued
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10/20/2020 • 12 minutes, 56 seconds
Episode 6: The Art Of Decisive Leadership
In the workplace, decisions can be a building block of a successful career, or they can be the reason for failure. Some people try to escape the possibility of failure by avoiding making difficult decisions, but that is not helpful either. Today we are discussing the art of becoming a decisive leader. Click HERE for … Continued
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10/13/2020 • 14 minutes, 52 seconds
Introducing: The 90th Percentile
Zenger Folkman, a leadership development and assessment company, has something very unique; we have a golden database filled with 1.5 million assessments of global leaders. We also have access to world-renowned leadership experts Jack Zenger and Joe Folkman. Subscribe now, and we’ll help you get your overall leadership effectiveness up to the 90thpercentile.
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10/10/2020 • 1 minute, 7 seconds
Episode 5: What Great Listeners Actually Do
Chances are you think you’re a good listener. People’s appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they’re above average. This episode covers an article Jack Zenger wrote for Harvard Business Review titled “What Great Listeners Actually Do”. Connect with Jack Zenger … Continued
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10/6/2020 • 16 minutes, 45 seconds
Episode 4: History of 360s, Moving From Weaknesses To Strengths
360-degree feedback assessments have been around a long time, and the shift in focusing 360s around strengths instead of weaknesses provides some very compelling reasons for them to stay. In this episode, BreAnne Okoren and Joe Folkman give a brief history of 360s and the research that made it evolve through the years. Take our … Continued
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9/29/2020 • 10 minutes, 27 seconds
Episode 3: Developing Persistence and Determination
At the beginning of the Covid-19 Pandemic, there was unity and energy, but now we are starting to hit the wall of exhaustion. This week we are sharing a study from over 100,000 global leaders and looking for the characteristics of those who were the most persistent and determined. What can these leaders teach us … Continued
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9/23/2020 • 15 minutes, 16 seconds
Episode 2: We Wait Too Long To Train Our Leaders
Young leaders are being promoted to mid and senior-level positions quite often. But do they have the necessary skills and training to be great leaders? In this episode, we will discuss an article Jack Zenger wrote for Harvard Business Review titled, “We Wait Too Long to Train Our Leaders.” Connect with Jack Zenger Twitter, LinkedIn, … Continued
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9/22/2020 • 9 minutes, 59 seconds
Episode 1: Understanding Trust, The Salt of Leadership
Every leader has their own definition of trust and what it takes to build or maintain it. We looked at 400,000 leadership assessments to see the relationship trust had when combined with leadership competencies. When you calculate the impact of adding a high level of trust to each of the competencies, the average increase in engagement … Continued
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