Welcome to the "Second in Command" Podcast, brought to you by the COO Alliance, where top-level COOs share the insights, tactics, & strategies that made them the Chief Behind the Chief with host: Cameron Herold
Ep. 353 – Successful Scales: Leadership vs Management
Today’s episode of the Second in Command podcast is a recast of a conversation between Cameron and Yoni Kozminski, the host of Successful Scales. Cameron shares his unique perspective on business, emphasizing the intrinsic value of community in entrepreneurial...
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2/1/2024 • 44 minutes, 35 seconds
Ep. 352 – COO, Chatavise, Ron Martinez II
In today’s episode of the Second in Command podcast, Cameron is joined by Ron Martinez, COO and co-founder of Chatavise, and of course, a COO Alliance member. Ron discusses the pivotal role of operational strategies in scaling businesses from millions to...
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1/30/2024 • 0
Ep. 351 – Genius Network Podcast: Unleashing the Power of the COO
Today’s episode of the Second in Command podcast is a recast of a conversation between Cameron and Joe Polish, the host of the Genius Network podcast, Cameron discusses the intricacies of the COO role and the dynamics of a CEO-COO relationship. Drawing from his...
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1/25/2024 • 0
Ep. 350 – COO, Mercury, Artug Acar
In today’s episode of the Second in Command podcast, Cameron is joined by Artug Acar, COO Alliance member as well as COO of Mercury Business Services, a Boston-based tech-enabled healthcare and logistics company. Artug shares Mercury’s focus on healthcare...
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1/23/2024 • 0
Ep. 349 – What Makes A Great COO
Today’s episode of the Second in Command podcast is a recast of a conversation between Cameron and Christopher Lochhead, the host of the Legends and Losers podcast. They discuss the distinct roles and personalities within corporate leadership, particularly...
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1/18/2024 • 0
Ep. 348 – COO, School Of Rock, Stacey Ryan
In today’s episode of the Second in Command podcast, Cameron Herold is joined by Stacey Ryan, the COO of the School of Rock, to discuss the revolutionary impact of the business and her experiences as a woman in a C-suite role. Stacey shares the transformational...
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1/16/2024 • 0
Ep. 347 – Create Your Dream Life Using Vivid Visions
Today’s episode of the Second in Command podcast is a recast of a conversation between Cameron and the hosts of the BiggerPockets podcast, in which Cameron shares his innovative concept of a “Vivid Vision.” They discuss the importance of envisioning a...
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In today’s episode of the Second in Command podcast, Cameron Herold is joined by Amaryllis Kennedy, writer, television host, public speaker, former CIA officer, and campaign manager to Robert F. Kennedy Jr.’s 2024 presidential campaign. Amaryllis and...
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1/9/2024 • 0
Ep. 345 – Scaling Your Company the Smart Way
Today’s episode of the Second in Command podcast is a recast of a conversation between Cameron and Dev Gadhvi of the Passionpeneur podcast. During the conversation, they discuss the intricacies of entrepreneurial success and business scaling. Cameron shares...
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1/4/2024 • 0
Ep. 344 – CTO, Parakeeto, Ben Zittlau
In today’s episode of the Second in Command podcast, Cameron Herold is joined by Ben Zittlau, COO, CTO and co-founder of Parakeeto, shares his journey and the philosophy behind his business approach. Ben talks about equity and long-term gains in career choices,...
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1/2/2024 • 0
Ep. 343 – The Art of Effective COO Recruitment
Today’s episode of the Second in Command podcast is a recast of a conversation between Cameron and Roland Frasier of the Business Lunch podcast. The pair do a deep dive into the crucial role of the Chief Operating Officer for an organization. Cameron begins by...
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In today’s episode of the Second in Command podcast, Cameron Herold is joined by Mamikon Rothberg, the Chief Operating Officer of LGFG Fashion House, a luxury custom clothing brand, as they discuss LGFG’s unique business model. He emphasizes how LGFG stands...
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12/26/2023 • 0
Ep. 341 – Crafting A Vision for an Explosive Growth
Today’s episode of the Second in Command podcast is a recast of an episode of the BiggerPockets podcast, hosted by Brandon Turner. The episode features a real-life coaching call between Cameron and a BiggerPockets member and CEO of New River Valley Real Estate...
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12/21/2023 • 0
Ep. 340 – COO, Chief Outsiders, Clay Spitz
In today’s episode of the Second in Command podcast, Cameron Herold is joined by Clay Spitz, COO Alliance member and Chief Operating Officer of Chief Outsiders, a company offering fractional Chief Marketing Officer services. Clay and Cameron discuss the unique...
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12/19/2023 • 0
Ep. 339 – Press Forward and Neal
Today’s episode of the Second in Command podcast is a recast of a conversation between Cameron and Neal Conlon, host of the Press Forward and Neal podcast. Cameron shares his remarkable journey, highlighting his achievements that include authoring six books and establishing the COO Alliance. They discuss Cameron’s formula for success, which emphasizes the combination […]
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12/14/2023 • 0
Ep. 338 – Wio UAE, COO, Jamal Al Awadhi
In today’s episode of the Second in Command podcast, Cameron is joined by Jamal Al Awadhi, the COO of Wio UAE, a platform bank based in Abu Dhabi. Wio Bank represents a paradigm shift in banking as a platform bank, deeply rooted in digital innovation and strategic growth. Jamal, with his rich background in marketing […]
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12/12/2023 • 0
Ep. 337 – Platinum Coaching Call
Today’s episode of the Second in Command podcast is a little special. It’s an example of one of Cameron’s platinum coaching calls, in which he addresses the dynamics of workplace communication and project initiation, focusing on the interaction between two archetypal roles: a CEO, Nick, and his COO, Lacey. Cameron emphasizes the importance of understanding […]
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12/7/2023 • 0
Ep. 336 – Bitcoin Depot, COO, Scott Buchanan
In today’s episode of the Second in Command podcast, Cameron Herold is joined by Scott Buchanan, COO of Bitcoin Depot as they discuss the evolution of Scott’s role from a finance-focused position to overseeing various departments. They explore the importance of building trust with team managers to effectively delegate responsibilities. Scott reflects on his journey […]
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12/5/2023 • 0
Ep. 335 – COO, Nelson Elder Care Law, Kim Roberson
In today’s episode of the Second in Command podcast, Cameron Herold is joined by Kim Roberson, COO of Nelson Elder Care Law and a COO Alliance Member, as she shares her journey and insights into effective leadership and organizational growth. Known for her expertise in identifying and nurturing talent, Kim emphasizes the importance of aligning […]
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11/30/2023 • 35 minutes, 48 seconds
Ep. 334 – COO, Solsten, Bastian Bergmann
In today’s episode of the Second in Command podcast, Cameron chats with Bastian Bergmann, co-founder and COO of Solsten, an AI firm engaged in understanding human behavior in the digital world to power the future of customer experience. During the conversation, they explore the intricacies of managing globally distributed teams. Emphasizing the importance of good […]
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11/28/2023 • 47 minutes, 54 seconds
Ep. 333 – Embracing Vulnerability and Success
In this episode of the Second in Command podcast, Cameron chats with Eric Ortiz, COO at Leveled Concrete. Eric oversees sales, marketing, and operations for the leveling and repair company, which is based in Texas. He has over a dozen years of experience in retail, finance, and construction, and has developed a strong entrepreneurial mindset. […]
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In this episode of the Second in Command podcast, Cameron chats with Bryce Keffeler, Managing Partner at Dew Wealth Management. Bryce discusses the company’s growth trajectory, crediting it to a harmonious blend of skills between the entrepreneurial CEO and his own operational expertise. Dew Wealth has seen a significant 5x growth over five years due […]
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11/21/2023 • 40 minutes, 34 seconds
Ep. 331 – Elite Advisor Blueprint
Today’s episode of the Second in Command podcast is a recast of a conversation between Cameron and Brad Johnson, host of the Elite Advisor Blueprint podcast. In this episode, Cameron shares his personal journey and philosophies, delving into various aspects of entrepreneurial success, personal development, and strategic business practices. He recounts his commitment to running […]
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11/16/2023 • 1 hour, 18 minutes, 57 seconds
Ep. 330 – Operations Manager, Cheeri Home Health, Talisa Young
Are you struggling to enhance your leadership skills to thrive in the entrepreneurial world? In this podcast episode, the Operations Manager of Cheeri Home and a member of COO Alliance, Talisa Young, shares her journey and insights into leadership. Talisa Young talks about various aspects of leadership, including servant leadership, dealing with imposter syndrome, and […]
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11/14/2023 • 32 minutes, 6 seconds
Ep. 329 – Leadership Unveiled
Today’s episode of the Second in Command podcast is a recast of Cameron’s conversation with Brandon Fong of the Beyond Curious podcast. They discuss the critical role of the COO, paralleling it with Cameron’s entrepreneurial evolution that includes childhood business endeavors and his impactful role at 1-800-GOT-JUNK. He advocates for comprehensive leadership training, as evidenced […]
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11/9/2023 • 52 minutes, 32 seconds
Ep. 328 – COO, Linko, Rodolfo Lanzagorta
In today’s episode, Cameron introduces Rodolfo Lanzagorta, a COO Alliance member from Mexico and COO of Linko. Rodolfo provides insights on the cross-border business dynamics between Mexico and the United States. He also shares his personal growth journey as a COO Alliance member and his transition from larger tech and consulting firms to a smaller […]
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11/7/2023 • 44 minutes, 9 seconds
Ep. 327 – The Essential Traits of an Effective 2IC
In this episode of the Second in Command podcast, we’re featuring a conversation between Cameron and Roland Frasier, host of the Business Lunch podcast. The focus is on the crucial role of the second-in-command in an organization and the key traits that make them effective supporters of CEOs. During their conversation, Roland and Cameron discuss […]
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11/2/2023 • 48 minutes, 4 seconds
Ep. 326 – COO, Settle Inc., Olivia Micallef
Our guest today is Olivia Micallef, Chief Operating Officer of Settle Inc., an all-in-one fintech platform built to help e-commerce brands scale seamlessly. Olivia is a cross-disciplinary leader in fintech and banking, with expertise across strategy, product and business operations. Her current focus is on driving growth and managing operations. In her past role as […]
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10/31/2023 • 39 minutes, 20 seconds
Ep. 325 – Free PR, Beige Companies and More – Follow Your Different
Are you curious about the secrets to successful female entrepreneurs? In this podcast episode, Cameron Herold, renowned business coach and entrepreneur, engages in a captivating conversation with Christopher Lochhead. Together, they explore essential topics that will transform how you think about business, leadership, and the impact of women in the workforce. Here’s a glimpse of […]
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10/26/2023 • 1 hour, 7 minutes, 48 seconds
Ep. 324 – Chief of Staff, Elevenlabs, Victoria Weller
Ever wondered how a Chief of Staff’s journey from studying astrophysics to space medicine and working on quantum secure data encryption led her to become a key player in a fast-growing AI company, ElevenLabs? Brace yourself for a fascinating story that spans across continents and fields. Victoria Weller, the Chief of Staff at ElevenLabs, takes […]
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10/24/2023 • 48 minutes, 32 seconds
Ep. 323 – Real Estate Rockstars Tips
Are you struggling to maintain a work-life balance while working from home? In this podcast episode, Cameron Herold, a seasoned entrepreneur and author, shares valuable insights on various topics. From balancing work and family life to the power of vivid vision in growing a business, Cameron provides practical advice and inspiration. Discover how to maintain […]
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10/19/2023 • 46 minutes, 15 seconds
Ep. 322 – COO, Huber Equity Group, Alexa Lowe
Have you ever wondered what it takes to triple the size of a team in just 18 months? Get ready to dive into the world of team building, culture, and exponential growth with Alexa Lowe, COO at Huber Equity Group. In this episode, Cameron Herold talks to Alexa about the incredible journey of Huber Equity […]
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10/17/2023 • 31 minutes, 45 seconds
Ep. 321 – How To Grow Your People so They Can Grow Your Business
In this episode of the Second in Command podcast, host Cameron Herold engages in a conversation about internal leadership development with a seasoned CEO. The discussion kicks off with the significance of the cultural aspect in business, emphasizing the “why” behind actions. The CEO stresses the importance of creating training videos for consistent and efficient […]
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10/12/2023 • 1 hour, 3 minutes, 4 seconds
Ep. 320 – COO, Aslan Corporation, Peter Chapa
Have you considered being a successful CEO-COO, sitting in the company’s C-suite line? Do you want to learn how shared values and mentorship can contribute to the success of your bottom line? In this episode of the Second In Command Podcast, we dive into the leadership journey of Peter Chapa. With a nine-year career within […]
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10/10/2023 • 31 minutes, 50 seconds
Ep. 319 – Enduring Entrepreneurship
Do you feel lost in the journey of supercharging your entrepreneurial success? If so- then this podcast episode is for you. In this episode, a seasoned entrepreneur and advisor, Cameron Herold, shares invaluable wisdom on business growth, leadership, and harnessing the power of having a vision. He emphasizes hiring the right team, delegating effectively, and […]
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10/5/2023 • 41 minutes, 15 seconds
Ep. 318 – COO, Collins Builders, Tim Calderala
In today’s episode, we have the pleasure of welcoming Tim Calderala, who is not only a valued member of the COO Alliance but also COO of Collins Builders. Tim has a background in residential construction and real estate and has worked with four different home builders, all of which have been acquired by publicly traded […]
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10/3/2023 • 36 minutes, 31 seconds
Ep. 317 – Elevate Your Hiring Game
Are you struggling to find the perfect person to be your company’s second-in-command? In this episode, Cameron Herold, an expert in building effective leadership teams- shares invaluable insights on hiring the right fit for this critical role. This episode will allow you to discover the art of: Polarizing job postings Evaluating core behavioral traits in […]
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9/28/2023 • 39 minutes, 1 second
Ep. 316 – COO, Vincerx, Raquel Izumi
In today’s episode, Cameron talks to Raquel Izumi, PhD, who is COO at Vincerx Pharma. Raquel shares her remarkable career path and her transition from a science-oriented background to taking on a leadership role in the competitive biotechnology industry. She candidly shares about the company’s growth and challenges, including going public and navigating a stock […]
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9/26/2023 • 33 minutes, 17 seconds
Ep. 316 – COO, Vincerx, Raquel Izumi
Share This Episode On: In today’s episode, Cameron talks to Raquel Izumi, PhD, who is COO at Vincerx Pharma. Raquel shares her remarkable career path and her transition from a science-oriented background to taking on a leadership role in the competitive biotechnology industry. She candidly shares about the company’s growth and challenges, including going public […]
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9/26/2023 • 33 minutes, 17 seconds
Ep. 315 – The Integrator’s Playbook
Share This Episode On: In today’s episode, Cameron delves into the crucial role of the COO and introduces the COO Alliance, a community exclusively for COOs or second-in-command professionals. He also mentions the recent launch of The Ops Spot for operations professionals reporting to the COO. The discussion touches on the importance of CEOs understanding […]
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9/21/2023 • 35 minutes, 27 seconds
Ep. 314 – COO, GrowRev, Rohit Sheth
In today’s episode, Cameron talks to Rohit Sheth, the COO of GrowRev. Rohit and his brother Rohan have successfully built a thriving digital marketing agency with remarkable growth. Rohit discusses how GrowRev has achieved exceptional growth, the shift to managing their own marketing, sponsoring mastermind events, their unique internal culture, and leveraging advisory boards. Rohit […]
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9/19/2023 • 43 minutes, 17 seconds
Ep. 313 – 50x Your Fitness Studio
In this episode, Cameron and Mike Arce, hosts of the GSD Show, take a deep dive into core values and their practical application in the workplace. Cameron introduces a powerful alternative to conventional vision statements by unveiling the concept of vivid visions. They explore the significance of categorizing tasks into four distinct types: incompetent, competent, […]
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9/14/2023 • 1 hour, 8 minutes, 36 seconds
Ep. 312 – COO, Pause Breathwork, Johan Stoop
In this episode, we dive into a conversation with Johan Stoop, who shares insights from his experience at “Pause Breathwork,” a wellness company founded by Samantha Skelly. Johan discusses the importance of alignment within a leadership team and how it contributes to effective decision-making and growth. He also reveals the journey of transitioning from a […]
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9/12/2023 • 42 minutes, 9 seconds
Ep. 311 – Live Life King Size
Have you ever felt the need to crystalize your company’s future in a way that attracts the right people and resources while propelling you toward your goals? What if I told you there’s a game-changing concept that can make your vision a magnetic force for your business? In this thought-provoking episode, Cameron shares the transformational […]
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9/7/2023 • 48 minutes, 39 seconds
Ep. 310 – COO, Unbound Merino, Andrew Cariboni
In today’s episode, Cameron talks to Andrew Cariboni, COO at Unbound Merino. Andrew discusses various aspects of his role as the second-in-command, including the company’s growth, his long-standing relationship with the CEO since childhood, hiring his spouse, dealing with cash flow challenges, and managing the company’s rapid scaling. The episode also covers how the company […]
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9/5/2023 • 45 minutes, 31 seconds
Ep. 309 – COO, Fastgrowingtrees.com, Matthew Graham
In this episode, Cameron talks to Matthew Graham, COO of Fastgrowingtrees.com. He shares some funny yet effective marketing tactics that caught people’s attention. He recounts the time when Jeff Booth, CEO of BuildDirect, playfully used military helicopters for delivering construction materials instead of drones, leaving people in splits. Another successful campaign involved privacy trees and […]
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8/31/2023 • 40 minutes, 28 seconds
Ep. 308 – Business and Beers
In this episode, Cameron Herold talks to Brian about the crucial stages of an entrepreneurial journey. As an experienced business mentor, Cameron sheds light on the different growth phases, from small startups to scaling with hundreds of employees. He emphasizes that finding the right second-in-command is pivotal for achieving strategic thinking and sustainable expansion. He […]
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8/29/2023 • 41 minutes, 57 seconds
Ep. 307 – Four Lessons Personal Brands Need to Know to Go to Eight Figures
In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and the host of the Brand Builders podcast, Rory Vaden. Cameron reveals the secrets for turning a personal brand into an eight-figure business. They look into the importance of attaching your name to your company so that your hard work goes […]
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8/24/2023 • 32 minutes, 56 seconds
Ep. 306 – Founder, Uniquely Normal, Matt Lesser
Ever wondered how to successfully navigate the world of private equity and business growth? In this episode, Matt Lesser takes us through his early days in the family business, the challenges he faced, and the mentors who shaped his path. He delves into the intricacies of private equity, highlighting the importance of understanding the ethos […]
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8/22/2023 • 38 minutes, 45 seconds
Ep. 305 – How to Build a Strengths-Based Partnership Lessons
In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and the host of the Powered by Instinct podcast, Amy Bruske. They discuss the Kolbe Strengths Assessment and how it changed his perspective on how he approaches diversity of strengths in the work environment. They also discuss company culture, leadership dynamics, […]
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8/17/2023 • 41 minutes, 34 seconds
Ep. 304 – Co-Founder, The Ops Spot, Jhana Li
Our guest today is Jhana Li, co-founder of The Ops Spot with Cameron. Jhana describes herself as, “operations-obsessed, with proven experience developing scalable remote teams and infrastructure. I am a systems thinker, who can simultaneously evaluate a company at the 30,000-foot and 3-foot level, and execute in the way that serves both.” Her expertise lies […]
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8/15/2023 • 30 minutes, 59 seconds
Ep. 303 – Rethinking Execution
In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and the host of Rethinking Execution, Scott Levy. They discuss bridging the strategy execution gap that occurs when a company scales itself to greater and greater revenues. They examine the vivid vision concept, outlining how it synthesizes the best ideas from […]
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8/10/2023 • 22 minutes, 55 seconds
Ep. 302 – Unleash the Power of Your Second in Command
In today’s episode of The Second in Command, we’re featuring a conversation between Cameron and Entrepreneur on Fire host John Lee Dumas. They discuss the importance of enjoying the journey, having some fun, laughing a little, and spending time with the people that matter most, because this is just what we do to pay our […]
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8/8/2023 • 20 minutes, 22 seconds
Ep. 301 – Navigating Remote Work & Cultural Diversity in Entrepreneurship
Today’s episode features a conversation between Cameron and the host of The Gig Experience podcast to discuss how he got started in the Entrepreneurs Organization, why leaders have to be cognizant of the lack of human connection due to remote work, and the differences in the way people work in the Middle East, Europe, Asia […]
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8/3/2023 • 39 minutes, 12 seconds
Ep. 300 – COO, SaaS Academy, Matt Verlaque
Our guest today is COO Alliance Member Matt Verlaque, Chief Operating Officer of SaaS Academy, a complete business growth system for Software as a Service (SAAS) founders based in Kelowna, British Columbia. Matt is a passionate tech entrepreneur who took a very non-traditional path to get there. After a decade as a fire Lieutenant with […]
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8/1/2023 • 46 minutes, 15 seconds
Ep. 299 – The Core Roles of a COO
The Chief Operating Officer of any business has many roles. They are responsible for the execution of the CEO’s vision – turning those ideas into real results. They can also embody other roles, that of a mentor, a partner and even an heir apparent in more mature businesses. In today’s episode, Cameron offers thoughts on […]
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7/27/2023 • 10 minutes, 43 seconds
Ep. 298 – Managing Partner, M Duffany Builders, Tim Duffany
Our guest today is Tim Duffany, Managing Partner of M. Duffany Builders in Falmouth, Massachusetts, as well as a member of the COO Alliance for the past three years. Tim joined the family business five years ago, where his expertise in the financial services industry has offered a fresh perspective. Tim has been instrumental in […]
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7/25/2023 • 32 minutes, 13 seconds
Ep. 297 – How to Find an A-Player COO
Every business needs a COO, a second in command who can take your vivid vision and make it a reality through the day to day operations of your business. In today’s episode, Cameron offers his advice on finding and keeping an A-level COO. He’ll explain the ins and outs of creating a COO scorecard – […]
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7/20/2023 • 14 minutes, 37 seconds
Ep. 296 – Delaney Keating
Today’s episode is a unique one. Our guest is Delaney Keating, a former COO Alliance Member who had originally been booked to be on a previous episode of the podcast before circumstances and strategic business decisions led to her being let go from her position. Delaney offers some real honesty and vulnerability, as well as […]
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7/18/2023 • 27 minutes, 12 seconds
Ep. 295 – Supercharge Your Brand: Three Easy Steps to Free PR, and Why PR is a Subset of Sales, not Marketing
There is a skill that a COO can bring to a business and supercharge a brand, one that we often don’t think about, or fail to use most effectively: Public Relations (PR). In today’s episode, Cameron provides insight on this often overlooked skill and how you can use it to create real growth for your […]
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7/13/2023 • 15 minutes, 55 seconds
Ep. 294 – Director of Finance, Excellence and Operations, Dev Gadhvi, Mehul Gaglani
Our guest today is Mehul Gaglani, Director of Finance, Excellence and Operations for Dev Gadhvi Creations Private Limited, a business that serves people who are looking to build their business around passion by having multiple streams of income. Dev Gadhvi serves trainers, coaches, mentors, experts, and infoprenenuers, largely in the 30-40 year age group. They […]
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7/11/2023 • 34 minutes, 35 seconds
Ep. 293 – Culture is by Design: Rolling out the Painted Picture
Every business has a culture. Even if you say you have no culture – that is in fact your culture. You can think of culture as a painted picture. It’s you as the CEO, looking into your crystal ball and seeing what your company looks and feels like. It describes every aspect of your company, […]
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7/6/2023 • 11 minutes, 5 seconds
Ep. 292 – COO, Impact School, Noor Barrage
Our guest today is Noor Barrage, Managing Partner and Chief Operating Officer for Impact School, a company that works with small to medium-sized businesses to help them scale online using social media. Impact averages around $400,000 USD per month, with nine people internally, not inclusive of their fractional sales team. Impact has partnered with a […]
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7/4/2023 • 43 minutes, 56 seconds
Ep. 291 – How to Build Your Culture and Get the Right People
Building a business designed for growth and a culture that aligns with this idea is the goal of every entrepreneur, whether they realize it or not. The question is, how do you go about getting the right people? In today’s episode, Cameron provides some insight into building your culture and getting the right people. You’ll […]
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6/29/2023 • 11 minutes, 29 seconds
Ep. 290 – COO, Near, Gladys Kong
Our guest today is Gladys Kong, Chief Operating Officer at Near. Previously, she was CEO of UberMedia, which was acquired by Near in 2021. Gladys oversees Near’s privacy initiatives and privacy policy. At UberMedia, she was responsible for assembling a best-in-class data science team and pivoting it from a social media app developer to a […]
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6/27/2023 • 31 minutes, 20 seconds
Ep. 289 – Conversation With Bobby Richards And Cameron Herold – Understanding The Role Of The COO
This is a recast of a podcast conversation between Cameron and Bobby Richards, in which they discuss an issue that many people in business may not be aware of: what the role of a Chief Operations Officer really entails. During the discussion, they discuss the unique role of the COO, as the person who handles […]
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6/22/2023 • 16 minutes, 1 second
Ep. 288 – Vice President Of Operations, WishingUWell, Inc., Jake Heeb
Our guest today is Jake Heeb, COO Alliance member and VP of Operations for WishingUWell Inc. Jake is dedicated to helping others grow and succeed, and supporting WishingUWell’s efforts to be a more collaborative and well-functioning team. He is the go-to person for taking on issues, troubleshooting, and driving results. His mission is simple—be the […]
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6/20/2023 • 38 minutes, 39 seconds
Ep. 287 – How To Know Who To Keep And Who To Fire
It’s a difficult scenario, but it’s all too common: You have people on your team who simply don’t measure up. They may have poor results, or perhaps they don’t reflect your core values. Either way, something needs to be done. You may even need to fire them. In today’s episode, Cameron offers some insight into […]
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6/15/2023 • 17 minutes, 36 seconds
Ep. 286 – Head Of Client Success, Ninety.io, Christine Watts
Our guest today is Christine Watts, Head of Client Success for Ninety.io. Christine has been the driving force behind the company’s incredible growth, taking it from 25 to 120 employees in just three years. They’ve also secured rounds of funding in their series A rounds, propelling them to new heights and allowing them to add […]
The post Ep. 286 – Head Of Client Success, Ninety.io, Christine Watts appeared first on COO Alliance.
6/13/2023 • 38 minutes, 1 second
Ep. 285 – Conversation With Chris Harder And Cameron Herold – How To Be A Better CEO
This is a recast of an episode of the Chris Harder Show, in which Chris sits down with Cameron to discuss how to be a better CEO and choose the right second-in-command. During the discussion, they talk about the takeaways from his book, *The Second in Command.* They discuss Cameron’s current digital nomad journey and […]
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6/8/2023 • 42 minutes, 31 seconds
Ep. 284 – COO, Pressbooks, Başak Büyükçelen
Our guest today is Başak Büyükçelen, Chief Operations Officer for Pressbooks. Born and raised in Istanbul, Turkey, Başak describes herself as a storyteller, film enthusiast, photographer, IT manager, extrovert and immigrant living in Montreal. She is the founder of Supper Society and co-founder of Code Forward. Başak is also a published photographer and has edited […]
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6/5/2023 • 37 minutes, 16 seconds
Ep. 283 – Being Vulnerable And Humble As A CEO And Connecting With Your COO
Humility is not a trait we often associate with being a CEO, but it is necessary to be able to have the kind of relationship with your trusted COO to say, ‘Hey, I’m not strong in this area, can you help?’ Having that level of trust is a vital component of the CEO/COO relationship. In […]
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6/1/2023 • 10 minutes, 13 seconds
Ep.282 – COO, Center For Family Representation, Alicia Williams
Our guest today is COO Alliance Member, Alicia Williams, the Chief Operating Officer of the Center for Family Representation. Alicia oversees CFR’s diversity, equity, inclusion and belonging work, human resources, information technology, and administration activities, and also works closely with our CFO and Executive Director on strategic planning, facilities and operations issues. She has more than […]
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5/30/2023 • 40 minutes, 2 seconds
Ep. 281 – Measuring Quality And Warning Signs In The Relationship Between The CEO And The COO
The relationship between a CEO and a COO is vital for a business. It’s a yin/yang relationship, where the COO can help to bolster areas where the CEO may be weak while executing the CEO’s larger vision. In today’s episode, Cameron provides insight into this relationship – how to measure its quality and identify possible […]
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5/25/2023 • 9 minutes, 27 seconds
Ep. 280 – Vice President Of Search And Operations, Y Scouts, Sammy Siegal
Our guest today is COO Alliance Member and Vice President of Search and Operations for Y Scouts, Sammy Siegal. Born and raised in Alabama, Sammy has worked in general practice senior management level executive search, managed entry-level talent acquisition strategy and execution within the big-4, and led talent acquisition at a SaaS startup supporting the cannabis industry. […]
The post Ep. 280 – Vice President Of Search And Operations, Y Scouts, Sammy Siegal appeared first on COO Alliance.
5/23/2023 • 37 minutes, 46 seconds
Ep.279 – The Evolution Of The COO Role As Your Business Scales
As a business scales, the roles within that business must evolve. Staff numbers increase, and the tasks that need to be completed increase as well. At some point, an entrepreneur needs to make the decision to take on a COO to help with the day-to-day execution of the business. This role will itself change and […]
The post Ep.279 – The Evolution Of The COO Role As Your Business Scales appeared first on COO Alliance.
5/18/2023 • 12 minutes, 56 seconds
Ep.278 – COO, Vintory, Randy Bonds
Our guest today is COO Alliance Member and Chief Operating Officer for Vintory, Randy Bonds. Since grade school Randy has had a passion for entrepreneurship. For more than 30 years he has been building his skills by owning and operating eight companies all focused on travel and tourism. Founding, scaling, and selling five companies taught […]
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5/16/2023 • 41 minutes, 4 seconds
Ep. 277 – COO, Fibernetics, Hee Kim
Our guest today is Chief Operating Officer for Fibernetics, Hee Kim. Hee is a versatile and creative operational mastermind, leading all business and operational functions for Fibernetics, a globally recognized Canadian telecom company that has been providing innovative products and services for over 20 years. He regularly works in close partnership with the other leaders, […]
The post Ep. 277 – COO, Fibernetics, Hee Kim appeared first on COO Alliance.
5/9/2023 • 37 minutes
Ep. 276 – Let’s Raise Kids To Be Entrepreneurs
Are you a fan of TED or TEDx talks? Cameron has attended the main five day TED event since 2010. This is mainly because his TEDx talk, ‘Let’s Raise Kids to be Entrepreneurs’ went viral in 2009, and has now had over two and a half million views online. Today’s episode is a rebroadcast of […]
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5/4/2023 • 17 minutes, 38 seconds
Ep. 275 – Vp Of Operations, Smb Team, Brandon Bowers
Our guest today is COO Alliance member and Vice President of Operations for SMB Team, Brandon Bowers. Brandon is an operational leader with a history of scaling small businesses. His past experience has included sales, sales leadership, and entrepreneurship. In his current role, Brandon works to establish the best small law firm growth company in […]
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5/2/2023 • 38 minutes, 44 seconds
Ep. 274 – Getting Feedback And Being Vulnerable In Your Business
No one likes to be reminded of all the things that are wrong with their business. For many of us, accepting feedback, particularly criticism, can be extremely difficult. In today’s episode, Cameron discusses how he finally learned to accept feedback for what it is – a learning opportunity. He’ll discuss the reasons why he used […]
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4/27/2023 • 17 minutes, 26 seconds
Ep. 273 – President, Iron Tribe Fitness, Karen Broadwater
Our guest today is the President of Iron Tribe Fitness, Karen Broadwater. As the President of Iron Tribe Fitness, Karen has always been passionate about executing and advancing brand strategy, driving customer engagement, and improving the user interface experience. Before taking the role of President in 2018, she was the Vice President of Brand Experience. […]
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4/25/2023 • 34 minutes, 46 seconds
Ep.272 – None Of This Actually Matters
Most entrepreneurial CEOs are on the spectrum for bipolar disorder. Also known as manic-depressive illness, bipolar disorder is a mental illness that causes significant shifts in mood, from elation to extreme depression. Some research indicates people with bipolar disorder may show superior leadership skills early in life, possibly because of the intense energy and focus […]
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4/20/2023 • 19 minutes, 7 seconds
Ep. 271 – Director of Programs, Special Operators Transition Foundation, Joshua Johnson
Our guest today is the Director of Programs for the Special Operators Transition Foundation, Joshua Johnson. Joshua is well aware of the importance of leadership in every organization. Having developed leaders in finance, tech, utilities, law enforcement, and the military, he knows that leadership matters regardless of what a company does. He has served for […]
The post Ep. 271 – Director of Programs, Special Operators Transition Foundation, Joshua Johnson appeared first on COO Alliance.
4/18/2023 • 42 minutes, 59 seconds
Ep. 270 – The Top 5 List: Getting Things Done
Every entrepreneur has a to-do list, and for most of us, it’s quite long. However, as part of that list you probably have a top 5 list – the most important tasks to complete each day. If you’re like most of us, many of those vital tasks are ones that drain your energy. In today’s […]
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4/13/2023 • 11 minutes, 48 seconds
Ep. 269 – Operations Manager, Growth Cave, Jordan Marksberry
Our guest today is COO Alliance member and Operations Manager of Growth Cave, Jordan Marksberry. Jordan is the operations manager for the Growth Cave, a digital marketing agency that helps businesses get new clients through Facebook advertising. Jordan is only 20, but he’s running a company that will do about $20 million in revenue this […]
The post Ep. 269 – Operations Manager, Growth Cave, Jordan Marksberry appeared first on COO Alliance.
4/11/2023 • 38 minutes, 16 seconds
Ep. 268 – Why You Can’t Think Out Loud As A CEO
Do you think out loud as a CEO? Have you ever really thought about all the business lessons you now know to be true? When Cameron was the CEO for 1-800-Got-Junk, he learned the dangers of thinking out loud, especially when coupled with a large title like CEO or COO. In today’s episode, Cameron will […]
The post Ep. 268 – Why You Can’t Think Out Loud As A CEO appeared first on COO Alliance.
4/6/2023 • 8 minutes, 49 seconds
Ep. 267 – How To Scale And Grow Your Business By Finding The Right COO
One of the hardest parts of building a business is hiring the right people. This becomes even more challenging when you’re looking to hire a second in command. You need someone you can trust on a deep level and someone who has the right skill set for the job. If you make the wrong hire […]
The post Ep. 267 – How To Scale And Grow Your Business By Finding The Right COO appeared first on COO Alliance.
4/4/2023 • 52 minutes, 50 seconds
Ep. 266 – The Great Resignation And Connecting With Employees
There’s an adage that says, “If the rate of change outside your business is greater than the rate of change inside your business, you’re out of business.” No doubt you heard about ‘The Great Resignation,’ the mass exodus of workers leaving their jobs during the COVID-19 pandemic amid strong labor demand and low unemployment. Anthony […]
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3/30/2023 • 9 minutes, 46 seconds
Ep. 265 – COO, Canopy Management, Haley Burt
Today’s guest is COO Alliance member and COO of Canopy Management, Haley Burt. Canopy Management is an e-commerce brand management firm that sees an 84% average YOY profit lift for our clients. The company was built from scratch, with no external funding or investments, and is now working with over 150 brand partners across the […]
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3/28/2023 • 37 minutes, 50 seconds
Ep. 264 – CEO Task Delegation And Managing Conflicts With The CFO
As the CEO of your business, delegating projects and tasks is part of your daily routine. Unfortunately, that daily routine can also include occasional conflicts with your CFO. In this episode, Cameron offers his thoughts on the importance of delegation, as well as a few tips for managing conflicts – simple models that you can […]
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Collin builds high-performing organizations by focusing on developing people, processes, and planning. He learned to leverage his experience leading small teams within an elite Marine Corps unit as well as his time as an officer in the Army Special Operations to turn regular organizations with normal leaders and team members into motivated and engaged high-performing […]
The post Ep. 263 – COO, Prenlyn Automotive Group, Collin Hamel appeared first on COO Alliance.
3/21/2023 • 41 minutes, 46 seconds
Ep. 262 – When To Hire A CEO And A CFO
Do you know when you should hire a COO? Do you know when you should be incentivizing them with equity or stock options? In today’s episode, Cameron will examine these questions and provide insight on the right time method for hiring a second in command. He’ll offer thoughts on when you should look at hiring […]
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3/16/2023 • 11 minutes, 30 seconds
Ep. 261 – COO, President And Board Member Of Poppulo, Samantha Bufton
Our guest today is COO, President, and Board Member of Poppulo, Samantha Bufton. Samantha has successfully driven transformational growth for organizations of all sizes for almost 20 years. Prior to joining Poppulo in 2022, Samantha served as EVP/ General Manager of Momentive-AI’s (formerly known as SurveyMonkey) survey business. She joined Momentive as a product leader […]
The post Ep. 261 – COO, President And Board Member Of Poppulo, Samantha Bufton appeared first on COO Alliance.
3/14/2023 • 42 minutes, 5 seconds
Ep. 260 – Building The Foundations And Growing Your Business Without Sacrificing Your Well-being
Are you a CEO looking to take your business to the next level without burning out? In this episode, Cameron discusses his advice on growing your company without overworking yourself. Key to this is hiring the right personnel, starting with outsourcing to fractional employees before moving on to full-time hires, with an emphasis on revenue-producing […]
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3/9/2023 • 26 minutes, 20 seconds
Ep. 259 – Germfree Laboratories Inc COO, Jeff Serle
Our guest today is COO Alliance member and COO of Germfree Laboratories, Jeff Serle. During his 30+ year career at Germfree he has led the design of Biological Safety Cabinets, Laminar Flow Equipment, Pharmacy Isolators, Class III Gloveboxes, as well as Modular and Mobile BSL 3 Laboratories and Cleanrooms. Jeff holds a Bachelor of Science […]
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3/7/2023 • 34 minutes, 8 seconds
Ep. 258 – The 4 Pillars To A Fast-Growing Company Culture
In today’s episode, Cameron offers the real secrets to creating a fast-growing company. You’ll learn how Cameron grew 1-800-Got-Junk from $2 million to $106 million in just six and a half years. You’ll discover secrets on how to build a true leadership team that will help you grow the company. Cameron will discuss methods for […]
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3/2/2023 • 18 minutes, 14 seconds
Ep. 257 – Acceleration Partners Founder, Robert Glazer
Our guest today is Robert Glazer, author and keynotes speaker, as well as the Founder and Chairman of the Board of Acceleration Partners. Robert is a serial entrepreneur with a passion for helping individuals and organizations build their capacity to elevate. Under Robert’s leadership, Acceleration Partners has become a recognized global leader in the affiliate […]
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2/28/2023 • 49 minutes, 6 seconds
Ep. 256 – How Improving Your Managers’ Skills Is The Key To Business Growth
Today’s episode features an interview Cameron did as part of the Strategy and Leadership podcast with Anthony Taylor. During the discussion, Cameron explains the point where a business needs a second in command: Specifically, when a business grows to the point where it can’t handle the people and is missing opportunities. Many entrepreneurs make the […]
The post Ep. 256 – How Improving Your Managers’ Skills Is The Key To Business Growth appeared first on COO Alliance.
2/23/2023 • 33 minutes, 18 seconds
Ep. 255 – Miller Kaplan COO, Paul J. Zdunek
Our guest today is Paul J. Zdunek, author, speaker, conductor, Grey Leadership expert and COO of Miller Kaplan Paul has over 20 years of experience providing business leadership and advisory services for both nonprofit and for-profit organizations. He has been a Chief Restructuring Officer, Business Transformation Advisor, Change Management Leader, and Interim Executive for institutions […]
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2/21/2023 • 37 minutes, 55 seconds
Ep. 254 – Vivid-Vision: A $250,000 Idea That Can Transform Your Company
Today’s episode features a presentation Cameron gave called Vivid Visions, in which he outlines the reasons why vision statements just don’t work. In this presentation, Cameron offers evidence of why the standard, single-line vision statement simply doesn’t work. He offers anecdotes about a high-profile sports psychologist who tried to apply the concept of visualization to […]
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2/16/2023 • 14 minutes, 18 seconds
Ep. 253 – Advent President, Rick Dietz
Our guest today is Rick Dietz, President of Advent. Rick was brought into Advent by a private equity firm to report to the founders, Dr. Madan Kandula and Dr. Gwen Kandula and grow the organization. The conversation covers many areas, including how Rick came into the organization, and why he focuses on developing people. Advent […]
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2/14/2023 • 41 minutes, 36 seconds
Ep. 252 – The Art Of Telling Your Story As An Entrepreneur
Today’s episode features a conversation Cameron had with Christopher Ian Bennett of the Vancouver Film School Storyteller’s Studio podcast. In this wide-ranging discussion, Christopher and Cameron discuss the importance of narrative and storytelling in the way you drive your business and the way you introduce your brand, whether personal or corporate. They discuss some of […]
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2/9/2023 • 41 minutes, 46 seconds
Ep. 251 – LiveIntent CBO, Jason Oates
Today’s guest is Jason Oates, speaker, storyteller, coach, founding executive and Chief Business Officer for LiveIntent. Jason is a brand ambassador focused on pipeline fulfillment for LiveIntent – when he’s not singing 80’s pop hits with the company band Rif. LiveIntent is a people-based marketing platform reaching over 250 million people monthly as they consume […]
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2/7/2023 • 43 minutes, 42 seconds
Ep. 250 – Unleashing The Power Of Your COO
Today’s episode is a little different. Recently Cameron was featured on the Author Hour podcast hosted by Hussein Al-Baiaty, and we’re happy to give you the opportunity to hear that conversation. Cameron was there to talk about his latest book, “The Second in Command: Unleash the Power of Your COO.” During their wide-ranging discussion, Hussein and Cameron discuss […]
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Our guest today is Katharine Jerkens, COO of Uncle Nearest Premium Whiskey. Katharine took the bold decision to leave her career of 15 years in the hotel business to help build what now is a very successful whiskey company. With over 15 years of experience in the hospitality industry, Katharine brings a fresh perspective to […]
The post Ep. 249 – Uncle Nearest Premium Whiskey CBO, Katharine Jerkens appeared first on COO Alliance.
1/23/2023 • 40 minutes, 17 seconds
Ep. 248 – Funnelytics COO, Kevin Beeftink
Our guest today is COO Alliance Member and B2B marketing specialist Kevin (Kevlex) Beeftink, COO of Funnelytics. Kevin combines commerce, digital marketing and scalable processes to help businesses grow their efforts. Every commercial success comes with an operational challenge and vice versa, and he has experienced this cycle several times. He enjoys tackling challenges on […]
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1/17/2023 • 44 minutes, 35 seconds
Ep. 247 – LinkSquares Chief Legal Officer, Tim Parilla
Our guest today is LinkSquares’ Chief Legal Officer, Tim Parilla. Tim oversees LinkSquares’ legal posture and acts as a strategic advisor to the company’s management and corporate counsel customer base. He previously spent seven years as General Counsel for DraftKings. At DraftKings, Tim scaled the legal function and managed the company’s legal posture throughout numerous […]
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1/9/2023 • 43 minutes, 51 seconds
Ep. 246 – ActiveCampaign President, Sameer Kazi
Our guest today is ActiveCampaign’s President, Sameer Kazi. Sameer is responsible for guiding the core operations and helping prepare the company for its next phase of growth. He is a deeply experienced software executive and operator with global P&L and public company experience helping growth stage & mature SaaS businesses scale revenue and operations. Sameer […]
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12/31/2022 • 40 minutes, 33 seconds
Ep. 245 – NVB Playgrounds Inc. COO, Lacey Jarvis
Our guest today is COO Alliance Member and COO of NVB Playgrounds, Inc. Lacey Jarvis. Lacey started at NVB Playgrounds Inc. as a CSR in 2016, and quickly was given the additional role of the Install Coordinator. As the busy season progressed and ended, she moved away from Install Coordinator to help out with Accounting and continuing […]
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12/24/2022 • 37 minutes, 47 seconds
Ep. 244 – Reconstruction Experts Inc. COO, Mike Barclay
Our guest today is the COO of Reconstruction Experts, Inc., Mike Barclay. From his wide-ranging expertise in the industry to an unwavering stance on positive internal leadership, Mike’s impact on RE’s construction operations and activities as Chief Operating Officer is extensive. Mike’s almost 30 years of well-rounded experience in everything from product development and project […]
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12/19/2022 • 32 minutes, 16 seconds
Ep. 243 – Coterie Insurance COO, Kevin Mackey
Our guest today is Coterie Insurance’s COO, Kevin Mackey. Kevin Mackey leads the company’s operations, including finance, accounting, legal, scaling, people operations, security, tech services, and customer advocacy. After graduating with a degree in Finance and Accounting, and working as a buy-side equity researcher through the financial crisis era, Kevin tapped his entrepreneurial DNA as […]
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Our guest today is Entrepreneur’s Organization’s Chief Operating Officer, Deborah Rainey. Deborah has over 15 years of experience in non-profits. She has held leadership positions at Conservation International, transforming the grants and contracts function, focusing on centralizing management of US programs, and providing support to field programs in 30 countries. Deborah also held a leadership […]
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12/3/2022 • 35 minutes, 38 seconds
Ep. 241 – CapIntel Co-Founder & CRO, Rob Crnkovic
Our guest today is CapIntel’s Co-Founder and CRO, Rob Crnkovic. CapIntel is a B2B wealth management platform for financial advisors and asset managers that enables them to save time, and easily articulate the value of investments to their customers. Rob joined CapIntel with over 10 years of B2B sales leadership experience as a former executive […]
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11/26/2022 • 45 minutes, 21 seconds
Ep. 240 – Mailchimp COO, Sheldon Cummings
Our guest today is Mailchimp’s Chief Operating Officer, Sheldon Cummings. Before stepping into his leadership role at Mailchimp, Sheldon had a dual role as a VP Intuit Sales in addition to serving as Intuit’s Chief Diversity, Equity, and Inclusion Officer (CDEIO). Since joining Intuit in 2017, Sheldon has led a number of leadership positions across […]
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11/21/2022 • 43 minutes, 56 seconds
Ep. 239 – Kajabi President & Chief Product Officer, Sean Kim
Our guest today is the President and Chief Product Officer of Kajabi, Sean Kim. Kajabi is the leading platform for knowledge entrepreneurs and creators. Previously, Sean was the head of product at TikTok, where he set the strategic direction and led teams responsible for developing and growing the company’s product. Prior to TikTok, Sean was […]
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11/12/2022 • 41 minutes, 8 seconds
Ep. 238 – Aviator PPG, Matt Luebke
Our guest today is COO Alliance Member and Aviator PPG’s Chief Operating Officer, Matt Luebke. Matt has been around aviation his whole life, but never in the pilot’s seat, until training at Aviator. He trained with Aviator at the Dunnellon location in January of 2021. Matt spent 4 years in the US Air Force in […]
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11/5/2022 • 40 minutes
Ep. 237 – Vanta CRO, Stevie Case
Our guest today is Vanta’s Chief Revenue Officer, Stevie Case. Stevie oversees Vanta’s go-to-market team to support the company’s rapid growth. She brings over 15 years of sales and business development experience to the new role, most recently serving as Vice President of Mid-Market Sales at Twilio, a market-leading cloud communications platform. Joining as one […]
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10/29/2022 • 45 minutes, 33 seconds
Ep. 236 – Facilitating Leadership & Growth – Part 2 With Cameron Herold
Today’s special episode features part 2 of a platinum-level coaching call Cameron Herold had with his coaching clients, with an in-depth analysis covering various topics from casting your vision to bringing the best out of your projects. This episode continues on its offering to bring clarity with real-life examples as told through the experiences of […]
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10/21/2022 • 27 minutes, 33 seconds
Ep. 235 – Facilitating Leadership & Growth – Part 1 With Cameron Herold
Today’s special episode features a platinum-level coaching call Cameron Herold had with his coaching clients, with an in-depth analysis covering various topics from casting your vision to bringing the best out of your projects. This episode gives great clarity with real-life examples as told through the experiences of the other guests on this call. You’ll […]
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10/15/2022 • 37 minutes, 34 seconds
Ep. 234 – Hiring for Hypergrowth
Today we feature Cameron Herold as a special guest on the Beyond A Million Podcast hosted by Brad Weimert. In this episode of Beyond A Million, Cameron Herold discusses how to hire for hyper-growth. We hope you enjoy this week’s episode. In This Conversation We […]
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10/7/2022 • 1 hour, 11 minutes, 51 seconds
Ep. 233 – Precision Painting Plus COO, Joseph Galeas
Our guest today is Precision Painting Plus’ COO, Joseph Galeas. Joseph Galeas is considered a people manager with a proven background in developing and leading teams, building relationships, and engaging employees in business-related decisions. His experience in operations from the frontline to the board room has brought him repeated success in building successful teams from […]
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10/1/2022 • 43 minutes
Ep. 232 – Enertech COO, Karina Mikhli
Our guest today is COO Alliance Member and Enertech’s COO, Karina Mikhli. Karina Mikhli is a remote COO (former fractional one) and workflow consultant located in NYC. She excels at optimizing systems and focusing teams, loves to help companies and teams run efficiently and scale smartly, and is currently doing all of this and more […]
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9/24/2022 • 43 minutes, 46 seconds
Ep. 231 – Launch Academy VP of Programs, Sam Chan
Our guest today is Launch Academy’s VP of Programs, Sam Chan. Sam oversees the programming and strategy for Launch’s network of tech entrepreneurs. Over his 8 years with the company, Sam has advised and supported thousands of founders from over 35 countries, and those companies have gone on to raise over 2B$. He helped create […]
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9/17/2022 • 43 minutes, 43 seconds
Ep. 230 – Trainual Chief of Staff, Chelsey Krisay
Our guest today is Trainual’s Chief of Staff, Chelsey Krisay. Trainual is a leading SaaS company that helps businesses automate their onboarding and training by documenting every process, policy, and procedure in one simple system. Prior to helping launch Trainual in 2018, Chelsey was the first employee at Organize Chaos, an operations consulting firm also […]
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9/10/2022 • 43 minutes, 47 seconds
Ep. 229 – Differentiating Between Company Culture & a Cult
In today’s episode, we feature a special appearance of Cameron Herold on the A Little Bit Culty Podcast with Sarah & Nippy. In today’s episode, Cameron discusses how a great company culture must be more than a business and a little less than a religion, leaning towards a cult. Also, what are the warning signs […]
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8/30/2022 • 55 minutes, 37 seconds
Ep. 228 – Sendinblue COO, Olivier Legrand
Our guest today is Sendinblue’s COO, Olivier Legrand. Sendinblue is the leading all-in-one digital marketing platform for small to medium-sized businesses. In his role, he is responsible for overseeing strategy, operations, go-to-market, talent, and international growth. Before joining Sendinblue, Olivier was the VP and Managing Director of Asia Pacific and China at LinkedIn, and under […]
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8/26/2022 • 48 minutes, 27 seconds
Ep. 227 – Makeship COO & Co-Founder, Pablo Eder
Our guest today is Makeship’s COO and Co-founder, Pablo Eder. Makeship, is a crowdfunding platform founded in 2018 with the mission of helping the world transition to a creator economy. Pablo has many years of experience in science, engineering, and business — having launched multiple start-ups. He is a Mexican-German who lived in Mexico most […]
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8/18/2022 • 44 minutes, 31 seconds
Ep. 226 – Lawlytics COO, Anita Malik
Our guest today is the COO of Lawlytics, Anita Malik. Anita has over 15 years of experience leading operations, marketing, and product development at a number of startup organizations and also at Arizona State University, where she served as Deputy Director for the school’s business journalism institute. Her operational excellence and digital background have helped […]
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8/12/2022 • 42 minutes, 29 seconds
Ep. 225 – Jobsity COO, Santiago Castro
Our guest today is Jobsity’s COO, Santiago Castro. With over 16 years of experience in the technology and software industry and 12 of those years at Jobsity, Santiago has performed a variety of roles including UX/UI web designer, senior front-end developer, technical project manager, and account manager. Wearing all of these hats has provided him […]
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8/5/2022 • 44 minutes, 8 seconds
Ep. 224 – The Narrative Group, President, Rebecca Coleman
Our guest today is The Narrative Group’s President, Rebecca Coleman. Rebecca holds over 20 years of experience in building great relationships with clients and even better campaigns for their brands. Currently, she is President at The Narrative Group, an award-winning creative agency that specializes in people-centric and earned-led brand experiences for some of today’s biggest […]
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7/28/2022 • 48 minutes, 55 seconds
Ep. 223 – Ask Me Anything
In today’s episode of the Second in Command podcast, we will be listening in on several people who joined a call to ask Cameron Herold questions about being a second in command, leadership, team management, finances and much more! This episode is packed full of value, so pay close attention and enjoy! In This Conversation […]
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7/22/2022 • 54 minutes, 47 seconds
Ep. 222 – NutriSense Co-Founder & COO, Dan Zavorotny
Our guest today is NutriSense’s Co-Founder and Chief Operating Officer, Dan Zavorotny. NutriSense is a metabolic health company that helps anyone discover and reach their health potential. Under Dan’s leadership, NutriSense has become one of the fastest-growing startups in America. Leading the company through rapid growth, he’s built a team of 120 employees to serve […]
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7/16/2022 • 43 minutes, 57 seconds
Ep. 221 – The Role of a COO
Today, we are sharing a podcast Cameron Herold was featured in called Operations with Sean Lane. In this special featured episode, Sean Lane interviews Cameron about the 8 core areas that are vital to a COO and utilizing help to find the successful path to your company’s Vivid Vision®. In This Conversation We Discuss: The […]
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7/9/2022 • 31 minutes, 13 seconds
Ep. 220 – Closers.io COO, Sivana Brewer
Our guest today is COO Alliance member and COO of Closers.io, Sivana Brewer. Sivana runs the operational teams for both Remote Closing Academy & Sales Team Accelerator at our company Closers.io. She dropped out of college at 19, spent her time reading 100 business books in a year, while going full steam into building skillsets […]
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7/1/2022 • 40 minutes, 26 seconds
Ep. 219 – REAL Success Network COO, Stephen Fourie
Our guest today is COO Alliance member and COO of REAL Success Network, Stephen Fourie. Stephen works closely with Brian Walsh to help elevate and grow the REAL Success Network internationally. Having run multiple businesses over the years, his own commitment to personal and professional mastery led him to the organization. Under their combined leadership […]
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6/24/2022 • 41 minutes, 6 seconds
Ep. 218 – STN Digital Senior Vice President, Cammille Arciaga
Our guest today is a COO Alliance Member and Senior Vice President of STN Digital, Cammille Arciaga. STN Digital is a social-first marketing agency focused on launching brands and building highly engaged audiences. Focusing on digital strategy, social media management, paid media, influencer management, branding, sponsorships, and more, the STN team strives to be a […]
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6/17/2022 • 38 minutes, 22 seconds
Ep. 217 – Carpedia Group International Vice President, Andrew Rush
Our guest today is Carpedia Group International’s Vice President, Andrew Rush. Carpedia Group International is a management consulting firm based out of Oakville, Ontario. It is unique in the consulting world, committed to improving KPIs for their clients by a specific amount, and on average, generate greater than a 3 to 1 ROI as a […]
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6/10/2022 • 38 minutes, 34 seconds
Ep. 216 – Timberlane, Inc. COO, Russ Andersen
Our guest today is COO Alliance Member and COO of Timberlane, Inc, Russ Andersen. Russ was originally the VP of Sales for Timberlane, Inc from May 2009 until September 2021, when he was promoted to COO of the company. Prior to that, Russ was the Principal of Nolan Andersen Homes, a real estate company from […]
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6/3/2022 • 41 minutes, 5 seconds
Ep. 215 – Ops Academy Founder, Jhana Li
Our guest today is Ops Academy’s founder, Jhana Li. Jhana has over 4 years experience as a COO and Operations Consultant for digital entrepreneurs. She specializes in executing scalable team & systems infrastructure, and harnessing the true power of Operations as a lever for compound growth. Jhana’s passion lies in scaling purpose-based businesses, and partnering […]
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5/26/2022 • 40 minutes, 49 seconds
Ep. 214 – Mci group President & COO, Jurriaen Sleijster
Our guest today is mci group’s President and COO, Jurriaen Sleijster. Jurriaen is jointly responsible for the management and strategic direction of a global next-gen platform for marketing innovation and breakthrough communication in the digital age. Mci group’s platform combines the talent, technology, and creative power of their global agency network to transform brands and […]
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5/19/2022 • 34 minutes, 59 seconds
Ep. 213 – The Power Of A Second In Command With Vision
In today’s episode, we feature a special appearance of Cameron Herold on The Greatness Machine with Darius podcast. Cameron discusses with Darius the power of a second in command with vision, as one of the most vital aspects of choosing the right fit for your second in command. Cameron offers up several key traits to […]
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5/12/2022 • 48 minutes, 42 seconds
Ep. 212 – BlueConic President & COO, Cory Munchbach
Our guest today is BlueConic’s President and COO, Cory Munchbach. Cory has spent her career on the cutting edge of marketing technology and brings years working with Fortune 500 clients from various industries to BlueConic. Before joining the BlueCrew, she was an analyst at Forrester Research where she covered business and consumer technology trends and […]
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5/6/2022 • 43 minutes, 48 seconds
Ep. 211 – Title Alliance Chief Strategy Officer, Lindsay Smith
Our guest today is a COO Alliance member and Title Alliance’s Chief Strategy Officer, Lindsay Smith. Lindsay’s emphasis is on overall growth, communication, and strategic development from both a corporate and joint venture perspective. As one of the culture drivers in the organization, Lindsay is integral in creating recruitment and retention strategies providing an environment […]
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5/2/2022 • 35 minutes, 55 seconds
Ep. 210 – Part 2: Cameron Has Been On…
Today’s special episode features clips from various podcasts Cameron Herold appeared on as a guest speaker. Cameron has spoken on several different podcast shows, but the ones we’re sharing today are from the following: Joe Polish – Click here for full episode Orange Label – Click here for full episode Systems Simplified – Click here […]
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Our guest today is Peak’s Chief Commercial Officer, Zoe Hillenmeyer. Zoe has a decade of experience in the Artificial and Decision intelligence field, and has been part of over 20 product launches in the category during her time with AI pioneers including Peak, AWS and IBM. Zoe holds an MBA in Strategy from Washington University […]
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4/17/2022 • 38 minutes, 38 seconds
Ep. 208 – 15Five Chief Operating Officer, Jim Morrisroe
Our guest today is COO Alliance member and COO of 15Five, Jim Morrisroe. As a Technology Executive and recovering CEO with over 25 years of experience in the software and computer hardware industry, Jim is a results-focused operator with a successful track record of building high-growth companies. Jim has a talent for developing winning strategies; […]
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4/10/2022 • 42 minutes, 12 seconds
Ep. 207 – 34 Strong Cofounder & COO, Darren Virassammy
Our guest today is a member of the COO Alliance and 34 Strong’s Co-Founder and COO, Darren Virassammy. As the co-founder of 34 Strong, TEDx speaker, and someone who is obsessed with seeking personal greatness through connection with nature, Darren is uniquely positioned to help those in corporate America and individuals reach the potential they […]
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4/1/2022 • 46 minutes, 34 seconds
Ep. 206 – COO and Author, Jennifer Geary
Our guest today is the COO and author, Jennifer Geary. Jennifer is responsible for nCino’s full European functions, as well as spearheading business expansion across the continent and into Africa and the Middle East. Jennifer has more than 30 years of experience in finance, technology, risk and legal, across diverse industries from financial services to […]
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3/27/2022 • 39 minutes, 58 seconds
Ep. 205 – Tonal COO, Shannon Crespin
Our guest today is Tonal’s Chief Operations Officer, Shannon Crespin. Shannon is responsible for leading the company through scaling and achieving operational excellence in manufacturing, supply chain, delivery & installation, customer care, and service & repair. She brings over 25 years of experience in operations in a cross-section of industries from telecommunications, consumer products, healthcare, […]
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3/21/2022 • 41 minutes, 6 seconds
Ep. 204 – Fundbox COO, Cetin Duransoy
Our guest today is the Chief Operating Officer of Fundbox, Cetin Duransoy. In this role, Cetin is responsible for managing and growing the core credit business, as well as building and expanding the company’s product platform. Cetin joined Fundbox from Visa, where he served as the company ’s Head of Global Installment Products and led a […]
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3/11/2022 • 32 minutes, 47 seconds
Ep. 203 – Duct Tape Marketing COO, Sara Nay
Our guest today is Duct Tape Marketing’s COO, Sara Nay. Sara Nay is also the Founder of Spark Lab Consulting, Scalable Business Advisor and host of the Agency Spark Podcast. With 11+ years working in the small business space, it is her passion to install marketing and operating systems for small business owners so they […]
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3/4/2022 • 39 minutes, 22 seconds
Ep. 202 – War Room Mastermind Speaker, Cameron Herold
Today we have a special episode on the Second in Command Podcast. A few years ago, Cameron Herold was invited to an event called War Room to talk to a room full of CEOs about how to find and recruit a second in command. In this episode, you will learn what it takes to be […]
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2/26/2022 • 33 minutes, 27 seconds
Ep. 201 – Easy Health COO, Aaron Schiff
Our guest today is the Chief Operating Officer of EasyHealth, Aaron Schiff. EasyHealth is a company redesigning Medicare by connecting insurance distribution and care. The company has a simple purpose: to help enroll and follow up with people eligible for Medicare to improve health outcomes. They currently have raised $135 million in equity and debt, […]
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2/18/2022 • 40 minutes, 38 seconds
Ep. 200 – Mighty Capital General & Founding Partner, Jennifer Vancini
Our guest today is a Founding General Partner of Mighty Capital, Jennifer Vancini. Jennifer has been investing for 10+ years. Before becoming a full-time investor, she held executive roles in corporate and strategic business development, especially in the high-growth security and mobile sectors with companies such as Telefonica, Symbian/Nokia, and Certicom, which she helped take […]
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Our guest today is COO Alliance Member Derek Fredrickson, COO and Fractional Integrator of Boldheart. Derek is responsible for overseeing and managing all aspects of the day-to-day operations of Boldheart, focusing on business development, planning, strategy, and team. Derek is an expert in business operations, team building, systems, and marketing. Derek’s down-to-earth leadership […]
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2/5/2022 • 40 minutes, 33 seconds
Ep. 198 – Asana COO & Head of Business, Anne Raimondi
Our guest today is Asana’s COO and Head of Business, Anne Raimondi. Anne first joined Asana’s Board of Directors in 2019 and is an industry veteran with over 20 years of experience leading various product and business functions in fast-growing SaaS companies. Prior to her role at Asana, she was the Chief Customer Officer at […]
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1/28/2022 • 48 minutes, 13 seconds
Ep. 197 – Ceros Chief Marketing Officer, Jamie Gier
Our guest today is the CMO of Ceros, Jamie Gier. Jamie works with many top brands including NBC Universal, Monster.com, JP Morgan, Wall Street Journal, United Airlines, and United Healthcare to create immersive content experiences. With more than 25 years of experience, Jamie has worked with leading tech companies from healthcare to education to grow […]
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1/22/2022 • 45 minutes, 16 seconds
Ep.196 – Glen Raven VP of Operations, Randy Blackston
Our guest today is COO Alliance Member Glen Raven’s VP of Operations, Randy Blackston. As VP of Operations, Randy is responsible for global manufacturing of the Sunbrella Branded Products. He’s also directly responsible for the operations of 5 manufacturing plants with 1,500 associates. His biggest achievement includes the design, engineered staffing plan with job […]
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1/15/2022 • 41 minutes, 29 seconds
Ep. 195 – ZoomInfo President & COO, Chris Hays
Our guest today is ZoomInfo’s President & COO, Chris Hays. Chris Hays leads sales, marketing, and customer success. From 2019 until early 2021, Chris helmed sales and customer success teams as Chief Revenue Officer. Prior to that, from 2016 to 2019, he served as Senior Director of Sales and Marketing Operations, Vice President of Sales […]
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1/9/2022 • 38 minutes, 28 seconds
Ep. 194 – Mindbody, Inc. President & CTO, Sunil Rajasekar
Our guest today is Mindbody, Inc’s President & CTO, Sunil Rajasekar. Sunil has served as Mindbody’s chief technology officer since November 2018 and as its president since August 2020. With more than 20 years of consumer and enterprise experience, his work is focused on the company’s product and technology strategy, consumer marketplace expansion, and platform […]
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1/1/2022 • 43 minutes, 36 seconds
Ep. 193 – TerraCycle Chief Administrative Officer, Richard Perl
Our guest today is TerraCycle’s Chief Administrative Officer, Richard Perl. Richard joined TerraCycle in 2008 and has overseen strategic partnerships, investor relations, capital raising, and the company’s international growth from 1 to 20+ countries. He has worked within the green business world for 35+ years in a range of industries. Richard is a founder of […]
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12/26/2021 • 46 minutes, 45 seconds
Ep. 192 – Scale Ai General Manager, Melisa Tokmak
Melisa Tokmak is the Head of Scale AI’s Document AI business, which focuses on building fine-tuned machine learning models to process documents at high quality. As the founder and leader of this unit, Melisa supports a team of engineers and machine learning scientists, as well as product, operations, sales, and marketing. She is now spearheading […]
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12/17/2021 • 44 minutes, 7 seconds
Ep. 191 – Time Doctor COO, Michael Koenig
Our guest today is Michael Koenig, the Chief Operating Officer of Time Doctor, a remote company made up of 150 people spread across 40 countries. He was brought on in May 2020 to operationalize the company during a phase of explosive growth and to scale the organization. Michael is a passionate promoter of remote work. […]
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12/12/2021 • 42 minutes, 4 seconds
Ep. 190 – Cameron Has Been On…
Today’s special episode features clips from various podcasts Cameron Herold appeared on as a guest speaker. Cameron has spoken on several different podcast shows, but the ones we’re sharing today are from the following: The Drop-In CEO Your First Thousand Clients Media Maven Coaching for Leadership Mixergy Leadership and Loyalty In This Conversation, We Discuss: […]
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12/5/2021 • 39 minutes, 59 seconds
Ep. 189 – Armis Security Co-Founder & CTO, Nadir Izrael
Our guest today is the Co-Founder & CTO of Armis Security, Nadir Izrael. Nadir guides the technology vision behind Armis to protect unmanaged and IoT devices. He co-founded the company in 2015 with its CEO, Yevgeny Dibrov. Prior to Armis, Nadir worked at Google as a senior software manager. Before Google, Nadir spent six years […]
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Today’s guest is Gray Matters Capital Vice President and COO Trice Kabundi. Often described as a game-changer and secret organizational weapon, Trice has built and managed business initiatives and teams in Africa, Asia, Europe, and the US. She is skilled at bridging strategy and operations. She’s no stranger to capturing the big picture and driving […]
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11/20/2021 • 47 minutes, 11 seconds
Ep. 187 – Smart City Locating COO, Nathan Lenahan
Our guest today is the COO of Smart City Locating, Nathan Lenahan. Nathan Lenahan joined Smart City in January 2020. In his role as COO, Nathan drives vision and strategy at Smart City, cross-functionally leading departments such as Sales, Marketing, and Strategic Partnerships for the company. Nathan garnered success in previous roles where he managed […]
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11/13/2021 • 47 minutes, 45 seconds
Ep. 186 – Diligent Corporation President & COO, Lisa Edwards
Our guest today is Diligent Corporation’s President & COO, Lisa Edwards. Diligent Corporation is the largest governance, risk and compliance (“GRC”) SaaS provider serving over 23,000 organizations around the globe. Lisa is responsible for commercial growth and performance. Prior to joining Diligent, she served as EVP of Strategic Business Operations at Salesforce. Lisa also held […]
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11/5/2021 • 46 minutes, 25 seconds
Ep. 185 – Thorben COO, Chris Koomey
Our guest today is COO of Thorben, Chris Koomey. Those who know him, call him Koomey. Koomey has dedicated his life to helping entrepreneurs get more out of their businesses and their lives by building multiple streams of value for income, wealth creation and fun. Currently, he is focused on building value in Thorben […]
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10/30/2021 • 50 minutes, 14 seconds
Ep. 184 – The Hustle Marketing Director, Scott Nixon
Our guest today is the Marketing Director of The Hustle, Scott Nixon. The Hustle was acquired by HubSpot in 2021. Before the acquisition, Scott served as Head of Product and Growth, where he grew the daily email newsletter 50% Y/Y to 1.5m+ readers — and premium subscription 500% Y/Y to 10k+ paid subscribers. Prior, he […]
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10/23/2021 • 42 minutes, 25 seconds
Ep. 183 – Boomi COO, Chris Port
Our guest today is the COO of Boomi, Chris Port. Chris is responsible for the support, services, success, and strategy functions within the company. Chris led the Dell acquisition of Boomi in 2011 and was responsible for the company’s integration and growth post-acquisition. Previously, Chris was a General Manager within Dell Software’s Systems Management Business […]
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10/12/2021 • 41 minutes, 47 seconds
Ep. 182 – Blockchain.com Chief Business Officer, Lane Kasselman
Our guest today is the Chief Business Officer at the crypto giant known as Blockchain.com, Lane Kasselman. Lane Kasselman has more than two decades of experience in public policy, crisis strategy, and communications at Blockchain.com. Previously, he headed communications and public affairs for Uber and AT&T, where he played a crucial role in creating national […]
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10/9/2021 • 43 minutes, 22 seconds
Ep. 181 – Anaqua COO, Justin Crotty
Our guest today is the Chief Operating Officer of Anaqua, Justin Crotty. As Chief Operating Officer, Justin handles the execution of Anaqua’s growth strategy and day-to-day operations. He joined Anaqua in 2016 as Chief Financial Officer, where he assumed overall leadership for the Global Finance and Accounting team. In 2018 he was appointed to COO […]
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10/2/2021 • 44 minutes, 45 seconds
Ep. 180 – HomeToGo COO, Valentin Gruber
Our guest today is the COO of HomeToGo, Valentin Gruber. HomeToGo is a marketplace with the world’s largest selection of holiday rentals, listing millions of offers across thousands of trusted partners. Valentin spent 2 years as CRO refining the Customer Support program by fuelling it with Salesforce to create a new B2B2C CRM tool across […]
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9/25/2021 • 43 minutes, 8 seconds
Ep. 179 – V Shred VP of Operations, Brian Gaouette
Our guest today is COO Alliance Member Brian Gaouette, Vice President of Operations at V Shred. Brian began his career as a financial analyst with a Fortune 100 financial firm doing accounting and reporting for investment portfolios. Brian eventually partnered with a group of people to form a digital marketing agency, where he got to […]
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9/19/2021 • 43 minutes, 22 seconds
Ep.178 – Clubhouse Head of Global Marketing, Maya Watson
Our guest today is the Head of Global Marketing at Clubhouse, Maya Watson. Clubhouse is leading the creator, partnerships, community, editorial, and communication teams for all marketing initiatives. Prior to Clubhouse, Maya was an executive at Netflix leading Editorial & Publishing, and a longtime executive at OWN Networks and Harpo Productions. Originally from Minneapolis, Maya […]
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9/11/2021 • 45 minutes, 5 seconds
Ep. 177 – Pela Earth COO, Jeff Keen
Our guest today is Pela Earth’s COO, Jeff Keen. Jeff’s background in the technology industry ranges from startup founder to senior executive in several high growth companies. He is an active member and supporter of British Columbia’s startup ecosystem as co-founder of Atrium Ventures, the Kelowna Innovation Society and Accelerate Okanagan. Jeff is currently the […]
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9/4/2021 • 39 minutes
Ep. 176 – Persona COO, Christie Kim
Our guest today is Christie Kim, COO of Persona, the identity infrastructure company backed by Index Ventures and Coatue that offers businesses the building blocks to create personalized identity verification experiences for any use case. In her role, Christie oversees Persona’s business and operations functions, including sales, marketing, customer success, and operations. She is leading […]
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8/28/2021 • 45 minutes, 36 seconds
Ep. 175 – Sprious COO, Derek Knorr
Our guest today is COO Alliance Member, Derek Knorr, who is the COO for Sprious. Sprious is a tech startup located in Lincoln, Nebraska as part of the ‘Silicon Prairie’ and primarily plays in the web scraping space, providing SaaS sales of its web scraping services as well as product-based sales for the underlying infrastructure […]
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8/23/2021 • 43 minutes, 12 seconds
Ep. 174 – Special Feature: “Ask Me Anything!”
Today is a special “Ask Cameron Anything” episode! We’ve polled our audience, sought out social media, and given you the chance to ask YOUR questions that you’ve been burning to ask from the CEO Whisperer himself, Cameron Herold! With over 20 years of building businesses and coaching some of the top leaders of business […]
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8/14/2021 • 21 minutes, 46 seconds
Ep. 173 – Better Business Bureau VP & COO, Michael Sedio
Our guest today is COO Alliance Member, Michael Sedio, the COO and Vice President of the Better Business Bureau. Michael Sedio doesn’t just work at the Better Business Bureau Serving the Pacific Southwest; he loves it. He joined the team in 2008 armed with a BA in Global Studies, planning to have his first “professional” […]
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8/7/2021 • 43 minutes, 19 seconds
Ep. 172 – LIFEAID Beverage Co. COO, Andy Halliday
Our guest today is the COO of LIFEAID Beverage Co, Andy Halliday. Andy is the son of an Air Force B-52 Aircraft Commander and spent his high school years in Tachikawa, Japan, when his father retired from the Air Force to become a 747 Captain for Japan Airlines. He left Japan to go to Dartmouth, […]
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8/3/2021 • 45 minutes, 36 seconds
Ep. 171 – Solo Special: How to Hire a Cameron
ATTN: CEOs doing > 5-50mil/year: Are you looking for the Yin to your Yang (or the Yang to your Yin)? Your ideal COO is an extension of you – it’s the ONE relationship that most determines the fate of your business. So if you know exactly what the different types of COOs are. […]
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7/23/2021 • 24 minutes, 2 seconds
Ep. 170 – Cisco Meraki VP of Operations, Denise Thomas
Our guest today is Denise Thomas, VP, Operations, and COO for Cisco’s Meraki business unit, where she’s responsible for Inclusion, Employee Experience, IT, Business Systems, Program Management, Facilities, Business, and Manufacturing Operations. Before her current role, Denise served as Meraki’s Chief of Staff at Meraki and Head of People. An experienced operator, Denise played a […]
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7/16/2021 • 47 minutes, 9 seconds
Ep. 169 – Bell Curve Managing Partner, Ian Martins
Our guest today is Ian Martins, Managing Partner for Bell Curve. Ian currently runs operations at Bell Curve, which is a San Francisco-based agency that helps startups and high-growth enterprises grow. Bell Curve has worked with companies like Microsoft, Clearbit, Segment, and Pilot to name a few. Before working with Bell Curve, Ian helped build […]
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7/9/2021 • 45 minutes, 11 seconds
Ep. 168 – Rankings.io President, Steven Willi
Our guest today is COO Alliance Member, Steven Willi, President of Rankings.io. Steven Willi joined Rankings.io, formerly known as AttorneyRankings.org, in 2013 as a web developer and only the second employee of the company. In the years that followed, he honed his SEO skills and his position rose as rapidly as Rankings’ growth. He has […]
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7/3/2021 • 37 minutes, 37 seconds
Ep. 167 – Fivetran COO & Co-Founder, Taylor Brown
Our guest today is Taylor Brown, COO and Co-Founder of Fivetran. Taylor is passionate about helping good humans build awesome products. He draws inspiration from his time as a liberal arts student at Amherst College, experience as a designer at North Social, and lifelong athletic endeavors. Most recently he has built Fivetran, a fully managed […]
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6/27/2021 • 41 minutes, 1 second
Ep. 166 – ModivCare COO, Kenneth Wilson
Our guest today is Kenneth Wilson, COO of ModivCare, formerly Providence & LogistiCare, the nation’s largest provider of non-emergency medical transportation, serving 30 million patients through 70 million rides annually. ModivCare is a tech-enabled healthcare services company, whose value-based supportive care solutions address the social determinants of health, enable greater access to care, elevate the […]
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6/20/2021 • 43 minutes, 1 second
Ep. 165 – Entrepreneurs On Fire Engine, Kate Erickson
Our guest today is Kate Erickson. She is known as the Engine at Entrepreneurs On Fire, which is an award winning podcast where John Lee Dumas interviews inspiring Entrepreneurs who are truly ON FIRE. She is also the co-author of The Podcast Journal: Idea to Launch in 50 Days. In 2008, Kate earned her degree […]
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6/12/2021 • 39 minutes, 39 seconds
Ep. 164 – Greetly COO, Chris Morin
Our guest today is Chris Morin, the COO of Greetly. Chris is accountable for achieving Greetly’s business objectives and serves as a thought partner to the CEO. A major element of his role is anticipating the needs of the team. This includes defining the rights and positions before they exist and recognizing which […]
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6/5/2021 • 38 minutes, 46 seconds
Ep. 163 – SADA Systems COO, Dana Berg
Our guest today is COO Alliance Member, Dana Berg the COO of SADA Systems. As Chief Operating Officer, Dana Berg is driven by the singular mission of identifying and implementing innovative solutions that create competitive advantages for our customers. With over 20 years of experience in the information technology field, he has developed a […]
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5/30/2021 • 43 minutes, 14 seconds
Ep. 162 – Credit Karma Co-Founder & CTO, Ryan Graciano
Our guest today is Ryan Graciano, co-Founder and CTO of Credit Karma. As a co-founder and CTO, Ryan Graciano has grown the company’s engineering department from a one-man band into a team of hundreds, developing a technical framework to support the company’s rapid growth. His expertise and innovation has helped bring new levels of usability […]
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5/22/2021 • 42 minutes, 9 seconds
Ep. 161 – Creatio VP of Global Sales, Andie Dovgan
Our guest today is Andie Dovgan, VP of Global Sales for Creatio. Creatio is a global software company providing a lead low-code platform for process management and CRM. The company combines an intuitive low-code platform, best-in-class CRM, and a robust BPM in a single solution to accelerate sales, marketing, service, and operations for mid-size and […]
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5/16/2021 • 46 minutes, 37 seconds
Ep. 160 – AdOutreach Head of Operations, Julia Gordy
Our guest today is COO Alliance Member Julia Gordy, who is the Head of Operations at AdOutreach. AdOutreach is a company that helps entrepreneurs & marketers harness the power of YouTube Ads to skyrocket their leads & sales. Julia is integral in the management of AdOutreach and specializes in analyzing and improving organizational processes to […]
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5/9/2021 • 40 minutes, 49 seconds
Ep. 159 – Dialpad COO, Jason Yang
Our guest today is Jason Yang, COO of Dialpad. Jason joined Dialpad in 2018 and was previously SVP of Marketing and Business Operations. He brings to the role more than two decades of experience with high-growth global companies and a wide breadth of experience across disciplines. Jason is a global marketing and digital transformation […]
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5/2/2021 • 47 minutes, 48 seconds
Ep. 158 – Corcentric President & COO, Matt Clark
Our guest today is Matt Clark, President and Chief Operating Officer for Corcentric. Matt is responsible for setting and steering Corcentric’s strategic vision along with its mission of empowering businesses to do more. His leadership has led to a substantial increase in employees, revenue, and the company’s growing presence in the B2B FinTech space. Since […]
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4/25/2021 • 40 minutes, 58 seconds
Ep. 157 – Tiltify VP of Strategic Partnerships, Larissa Rydin
Our guest today is Tiltify’s VP of Strategic Partnerships, Larissa Rydin. Larissa brings over 20 years of experience in marketing, corporate development, and nonprofit leadership. After quickly moving up the ranks at the American Lebanese Syrian Associated Charities for St. Jude Children’s Research Hospital, she held the position of Mid-Atlantic Regional Director, overseeing two offices and an […]
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4/18/2021 • 40 minutes, 45 seconds
Ep. 156 – Prodperfect Co-Founder & COO, Erik Fogg
Our guest today is Erik Fogg, co-Founder and Chief Operating Officer at ProdPerfect. ProdPerfect is the answer to fixing E2E software testing with Machine Learning and good operational design as well as automatically building and maintaining E2E test automation by analyzing user journeys on web applications. Since 2018, Erik and his team have helped dozens […]
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4/11/2021 • 45 minutes, 49 seconds
Ep. 155 – Bunn-O-Matic Executive Vice President, Mark Watson
Our guest today is Mark Watson, the Executive Vice President for Bunn-O-Matic. Mark loves challenges, both personal and professional. He would prefer to fail at a huge challenge than succeed at an easy challenge. In his career, he has always chosen to do the hard assignments and big challenges. In his opinion, the hard road […]
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4/4/2021 • 44 minutes, 3 seconds
Ep. 154 – Gary Sinise Foundation COO, Elizabeth A. Fields
Our guest today is COO Alliance Member Elizabeth A. Fields, COO of the Gary Sinise Foundation. Elizabeth joined the Gary Sinise Foundation in 2018 as its Director of Development before being promoted to Chief Operating Officer. She brings over 20 years of non-profit leadership experience to the Foundation, having previously held a variety of executive […]
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3/29/2021 • 44 minutes, 6 seconds
Ep. 153 – Podcast Magazine – Executive Editor, Kelly Poelker
Our guest today is Kelly Poelker, the Executive Editor for Podcast Magazine. Kelly Poelker is also the President & COO of both Ear Control and Bold Enterprises which she runs alongside Steve Olsher. Kelly has been providing high-level customer service, business support, consulting, coaching, and event management to businesses and leading entrepreneurs for over 35 […]
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3/22/2021 • 41 minutes, 24 seconds
Ep. 152 – Dynamic Marketing, Inc. COO, Alan Joskowicz
Our guest today is COO Alliance Member Alan Joskowicz, the Director of Operations and COO for Dynamic Marketing, Inc. Alan is highly experienced as a director of operations & director of information technology with a demonstrated history of working in the wholesale, retail, and warehousing industry. He is skilled in negotiation, analytical skills, sales, retail, […]
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3/14/2021 • 41 minutes, 57 seconds
Ep. 151 – Knight Nicastro MacKay, LLC COO, Dr. Dana Knight-Reyes
Our guest today is Chief Operating Officer Dr. Dana Knight-Reyes. Knight Nicastro MacKay, LLC, is a litigation-focused law firm. From their regional offices in Colorado, Missouri, Montana, and Illinois, they have represented businesses, including transportation entities, public employers, and insurers throughout the United States. For 24 months, Dana has assisted the Board of Managers in […]
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3/7/2021 • 43 minutes, 4 seconds
Ep. 150 – Copy.ai Co-Founder, Chris Lu
Our guest today is Chris Lu, who is a co-founder of copy.ai. Copy.ai is an AI copywriting platform that uses cutting-edge artificial intelligence to help marketers and entrepreneurs grow their businesses. Chris has worked at the ESO Fund for the past 5 years and is passionate about early-stage investing and entrepreneurship. He’s angel invested in […]
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2/28/2021 • 42 minutes, 16 seconds
Ep. 149 – Connect&Go COO, Francois-Pierre Moffet
Our guest today is the COO of Connect&Go, Francois-Pierre Moffet. Connect&Go is a world leader in smart wearable solutions for guest experience in leisure & entertainment. Francoise-Pierre specializes in helping visionary founders & investors scale companies by building high performance teams and establishing a structured & disciplined operational foundation. At Connect&GO, Francoise-Pierre led the […]
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2/21/2021 • 38 minutes, 45 seconds
Ep. 148 – Revry Co-Founder & COO, Alia J. Daniels
From a very young age, Alia J. Daniels recognized the power of representation within the media. Quickly identifying how few women looked like her across entertainment, business and politics, Alia became determined to make an impact. She equipped herself with bachelor’s degrees in Music and Communications Studies with a Mass Media emphasis from Albion […]
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2/14/2021 • 44 minutes, 59 seconds
Ep. 147 – Beyond Academics Operating Partner, Joe Abraham
Our guest today is Joe Abraham Operating Partner for Beyond Academics. Joe is a serial entrepreneur, award-winning business advisor, and author of the critically acclaimed book “Entrepreneurial DNA” which has been adopted into several undergraduate and graduate study programs. His research into entrepreneurial behavior led to the writing of the book and also led […]
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Our guest today is COO Alliance Member Hunter McMahon, the Chief Operating Officer for iDiscovery Solutions. Hunter is a reliable strategic partner, leveraging data analytics for litigation, investigations, data privacy, compliance issues and more. He has served as a testifying and consulting expert to corporations both large and small, while working with Am Law […]
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1/31/2021 • 42 minutes, 43 seconds
Ep. 145 – Global Mentoring Solutions COO, Cindy Perks
Our guest today is Cindy Perks, the COO for Global Mentoring Solutions. Cindy brings over 30 years of operations management experience and oversees the hiring, training and support structure strategy at GMS. Global Mentoring Solutions offers outsourced help desk support to tech teams of various companies across the globe. Their mission is to boost […]
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1/24/2021 • 38 minutes, 24 seconds
Ep. 144 – Agero COO, George Horvat
Our guest today is George Horvat, the COO of Agero, an industry leader in the digitalization of driver assistance services on a massive scale. George is responsible for end-to-end operations of their closely intertwined network and contact center functions. George brings over 25 years of Fortune 500 experience as a results-driven executive in manufacturing, quality, […]
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1/17/2021 • 42 minutes, 7 seconds
Ep. 143 Systemax COO, Ritesh Chaturbedi
Our guest today is Ritesh Chaturbedi who is the COO for Systemax, a value-added industrial distributor going to market through its operating subsidiaries primarily under the name Global Industrial, and related brands. He has extensive experience in operations, procurement, customer service, technology and critical growth operations. Ritesh is also sought after by CXOs as […]
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1/11/2021 • 44 minutes, 36 seconds
Ep. 142 – SunCulture COO, Jonathan Saunders
Sometimes, a good-paying job just does not provide a life that is fulfilling and filled with purpose. Jonathan Saunders is well-familiar with this, having left Wall Street and the world of investment banking in exchange for a company that serves his community. Now, he is the COO for SunCulture, an innovative Africa-based Agritech company that […]
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1/4/2021 • 47 minutes, 6 seconds
Ep. 141 – Innovator Industrial Services COO, Chris Coombs
Our guest today is COO Alliance Member Chris Coombs, COO of Innovator Industrial Services. A company can only last as long as they keep on innovating. For Chris Coombs, Innovator Industrial Services exists because they look at innovation, taking what happens in the industry and figuring out how they can do things differently and better. In this episode, […]
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12/28/2020 • 44 minutes, 35 seconds
Ep. 140 – LineDrive Sales Establishment EVP, Anthony Crissie
Our guest is COO Alliance Member Anthony Crissie, Sales Enablement EVP for LineDrive. What does it take to get your company to grow? Anthony Crissie, LineDrive’s Sales Establishment EVP, has the answer. In fact, Anthony has helped the company become an early adopter of systems and platforms geared towards increasing sales growth and effectiveness. In this episode, […]
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12/21/2020 • 44 minutes
Ep. 139 – Hint Inc. COO, Theo Goldin
Starting a business with your partner may not be the most ideal thing for some. But for Theo Goldin, it has become one of the greatest decisions he has made. Together with his wife, Kara Goldin, they started Hint Inc. a healthy lifestyle brand known for its delicious unsweetened flavored water. He takes us into […]
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12/14/2020 • 44 minutes, 40 seconds
Ep. 138 – Xponential Fitness Chief-Operating-Officer, Michael Abramson
Running a company is one thing, but what does it look like to run a franchising company? Michael Abramson, Xponential Fitness, LLC’s Chief Operating Officer, tells us as he sits down for an interview with Cameron Herold. Here, Michael talks about the franchising he manages, how to onboard franchisees and ensure they are successful, and why branding […]
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12/3/2020 • 46 minutes, 57 seconds
Ep. 137 – Grafana Labs Chief-Operating-Officer, Douglas Hanna
Becoming a Chief Operating Officer entails a lot of shifting and good relationship building, particularly towards working with the CEO. You need to learn how to work hand in hand and take their vision to reality. In today’s show, Cameron Herold interviews Douglas Hanna, the Chief Operating Officer of Grafana Labs. Having been in a […]
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11/30/2020 • 42 minutes, 38 seconds
Ep. 136 – Amazzia Chief-Strategy-Officer (CSO), William Fikhman
What does it take to stand out in one of the most critical eCommerce channels, Amazon? For many businesses, the Amazon marketplace can be tough to crack, especially if you have no control over your brand. Helping hundreds of brands thrive in this platform, William Fikhman founded Amazzia. In this episode, he sits down with Cameron Herold to […]
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11/23/2020 • 44 minutes, 36 seconds
Ep. 135 – KlientBoost VP of Ops, Richard Uruchurtu
Our guest is COO Alliance Member Richard Uruchurtu, VP of Ops at Klientboost. Growth is amazing, but it can be very chaotic, especially for those in leadership positions. The amount of work put into reaching where you are now, also needs to double to continue that growth. Handling the growth curve, KlientBoost’s VP of Operations, Richard Uruchurtu III, […]
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11/16/2020 • 46 minutes, 4 seconds
Ep. 134 – Carparts.Com COO And CFO, David Meniane
Managing an online automotive business in the time of pandemic has been a bit challenging, with this industry being the most under-penetrated these days. Nevertheless, auto companies are still managing to survive and deliver. Exploring his experiences as a COO in this field with Cameron Herold is David Meniane of CarParts.com, the fastest-growing retailer of […]
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11/9/2020 • 46 minutes, 13 seconds
Ep. 133 – Alverno Labs VP Of Operations, Dale Kahn
Running a massive organization with the leanest leadership team possible may sound like a contradiction in terms, but it actually makes sense in a lot of different ways. For one, Dale Kahn, the VP of Operations at Alverno Labs, says it has a lot to do with engaging your teams more in their specific responsibilities […]
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11/2/2020 • 37 minutes, 25 seconds
Ep. 132 – WRA Environmental Consultants Vice President Of Operations, Miles Gullingsrud
A common theme among seconds-in-command is the tricky responsibility of filtering ideas into different silos of what should be done now versus what should be set further down the road. It is no different for Miles Gullingsrud, the Vice President of Operations at WRA Environmental Consultants. As the pandemic demands organizations to basically slow down, […]
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Being a COO of a company is challenging enough, but what would life be if you’re a COO of several? That is what Beejel Parmar does as a fractional COO for a number of different brands. Beejel is a sought after keynote speaker, trainer mastermind, facilitator, business coach, and consultant who has a passion for traveling the […]
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Wikipedia has done a lot more than it gets credit for when it comes to increasing global access to information. The operations of Wikimedia Foundation, the global nonprofit that supports Wikipedia from the backend, is led by the brilliant Janeen Uzzell. It is Janeen’s job to ensure operational efficiency and scale at a time when […]
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10/12/2020 • 45 minutes, 2 seconds
Ep. 129 – Fit Body Boot Camp Vice President, Bryce Henson
Being a franchisee offers its own set of challenges that is unique from those encountered on a daily basis by the people at the top tier. But what if you’re wearing both hats at the same time? That is what Bryce Henson does every day as the Vice President of Fit Body Boot Camp as well as […]
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10/5/2020 • 43 minutes, 19 seconds
Ep. 128 – Encore Search Partners President, Scott Kelley
How do you find the best people and put them in places within your company where they can give the most value and grow the most professionally? This is what Encore Search Partners helps its clients with. Encore Search is not your usual search firm. It has a unique business model that basically flips the traditional […]
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9/28/2020 • 44 minutes, 35 seconds
Ep. 127 – Advisors Excel Chief Marketing Officer, Mike Miller
Advisors Excel is a company that offers a wide range of supporting services to independent financial advisors. After 20 years in the manufacturing industry, Mike Miller felt attracted to the company’s unique business model and culture. He has since served as its COO for more than seven years. Listen in as he shares with Cameron Herold how […]
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9/21/2020 • 40 minutes, 39 seconds
Ep. 126 – Casting Workbook President & Chief Marketing Officer, Christopher Ian Bennett
Being the person behind the scenes requires certain qualities in a person that allow them to put the spotlight on others. Christopher Ian Bennett embodies that role in two important ways. As the President and CMO of Casting Workbook, it is quite literally Christopher’s job definition to put the limelight on people. As second-in-command to the […]
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9/14/2020 • 49 minutes, 49 seconds
Ep. 125 – Humboldt General Hospital COO, Dr. Tiffany Love
Although Critical Access Hospitals are considerably small compared to others and usually found in the most remote places, its healthcare service is never subpar. Plus, it provides excellent opportunities for practitioners to grow and learn, particularly in the field of leadership. Dr. Tiffany Love sits down with Cameron Herold to talk about her experiences in the […]
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9/7/2020 • 43 minutes, 10 seconds
Ep. 124 – Dow Jones SVP, Meghan Milkowski
Even though print media has waned compared to the giant that is digital media, it will certainly not die anytime soon. To keep such publications alive and relevant, a total shift in workplace culture is needed. Meghan Milkowski joins Cameron Herold in discussing how she started significant changes in the operations at Dow Jones as its SVP, […]
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Email marketing is a tried and tested digital strategy to generate leads, and it will stay in the business scene for a long time. It is up to the marketers to come up with fresh ways to make it effective despite the changing trends. Cameron Herold sits down with Brett Pinegar of Liveintent to discuss how they […]
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8/23/2020 • 46 minutes, 20 seconds
Ep. 122 – Claremont Lincoln University Chief Operating Officer, Dr. Joe Sallustio
Online universities have long been around, but due to the pandemic, it is now needed more than ever. As it takes center stage in the field of education, they are now facing both advantages and challenges in the rapidly-changing market. Joining Cameron Herold is the COO of Claremont Lincoln University, Dr. Joe Sallustio, to share […]
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8/17/2020 • 43 minutes, 33 seconds
Ep. 121- Kinsta Chief Operating Officer, Jon Penland
Building trust between the CEO and COO is indeed essential in keeping a business alive and kicking. But in addition to that, the trust among leaders and employees must not be neglected. Cameron Herold is joined by Jon Penland, COO of Kinsta, to share how they built and continue to build the feeling of trust […]
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8/10/2020 • 44 minutes, 51 seconds
Ep. 120- Zibtek Partner, Ian Reynolds
Company acquisition can be a messy transaction, indeed. But if accomplished carefully and accordingly, its returns will be handsome and worthwhile. Sharing his first-hand experience in such a deal with Cameron Herold is Ian Reynolds, the Partner at Zibtek. He details his role in acquiring half of the software development company by explaining how he set it […]
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8/3/2020 • 40 minutes, 26 seconds
Ep. 119 – AARP COO, Scott Frisch
People who are second in command must be as good as their bosses and not just act as mere spare tires. Thus, excellent leadership skills are still expected from them, no matter the situation. Cameron Herold sits down with Scott Frisch of AARP to give a peek at his life as its COO. He shares his strategies […]
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7/27/2020 • 40 minutes, 17 seconds
Ep. 118 – Bader Scott Injury Lawyers Managing Partner, Luis Scott
Our guest is COO Alliance Member Luis Scott, Managing Partner for Bader Scott Injury Lawyers. Many people forget that running a law firm is equally challenging as running a business. Therefore, lawyers in this field encounter the same predicaments entrepreneurs deal with on a regular basis. Exploring this industry even further with Cameron Herold is […]
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7/19/2020 • 39 minutes, 54 seconds
Ep. 117 – Less Doing Chief Operating Officer, Courtney Waid
Thanks to the ever-evolving nature of technology, the tasks involved in running a business become much more manageable and easier each day. By automating business strategies, entrepreneurs can improve their systems in the most significant way and focus on other important matters, both inside and outside the workplace. Cameron Herold sits down with Courtney Waid, […]
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7/13/2020 • 35 minutes, 44 seconds
Ep. 116 – DLC Management Chief Operating Officer, Chris Ressa
The commercial real estate industry is hit hard by the pandemic, and surprisingly, it continues to overcome the challenges and struggles caused by the lockdown. To explore the current situation, even more, Cameron Herold sits down with Chris Ressa, Chief Operating Officer of DLC Management Corp. They discuss how he joined DLC, how he deals with […]
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7/6/2020 • 43 minutes, 28 seconds
Ep. 115 – Stringcan Interactive Chief Operating Officer, Sarah Shepard
If the CEO is the one in the company who carries the vision, it is the COO who develops the processes and structures to make that vision a reality. Stringcan Interactive COO, Sarah Shepard sees that line separating her responsibilities from those of the CEO very clearly, allowing both of them to be the best in […]
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6/29/2020 • 46 minutes, 34 seconds
Ep. 114 – Rippling Chief Operating Officer, Matt MacInnis
Rippling is an all in one HR and IT platform that eliminates a lot of the administrative burden required to run a company. Overseeing this disruptive company’s business operations is Matt MacInnis. Formerly the CEO of the mobile learning platform Inkling for nine years, as well as an occupier of various roles at Apple for almost […]
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6/22/2020 • 46 minutes, 33 seconds
Ep. 113 – Full Scale Chief Operating Officer, Darrell Blackburn
There are multiple benefits in outsourcing your company’s services overseas and the Philippines is one of the best countries to do it. Full Scale makes the most of this by employing the greater bulk of their workforce from Cebu City, the country’s second-largest city. Despite the challenges associated with working in another culture and another time […]
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Our guest is COO Alliance Member Rachel Scava, COO at Fully Accountable. Finance is the profit center of any company and leaders must invest in someone who can focus on this bottom line. If hiring your own CFO isn’t feasible, then Fully Accountable is one of your best go-to solutions. Fully Accountable is a full-service accounting […]
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6/8/2020 • 40 minutes, 6 seconds
Ep. 111. – Hennessey Digital President & Chief Operating Officer, Scott Shrum
Our guest is COO Alliance Member Scott Shrum, President and COO at Hennessey Digital. The CEO may be the idea-generator and visionary for the company, but the COO is likely to be the gatekeeper. This is what Scott Shrum is to Jason Hennessey. As Hennessey Digital’s COO, Scott filters Jason’s entrepreneurial ideas between what should be […]
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6/1/2020 • 42 minutes, 41 seconds
Ep. 110 – Chantel Ray Chief Operating Officer, Heather Roemmich
Accountability among team members makes a leader’s job infinitely easier, but fostering it without micromanaging is a delicate balancing act. Real estate company, Chantel Ray is huge in accountability and goes to great lengths to reward that in its teams. Overseeing the company’s operations is the indefatigable Heather Roemmich, a powerful leader who manages to be […]
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5/25/2020 • 40 minutes, 45 seconds
Ep. 109 – T-Systems COO, Daniel Delank
The COVID-19 pandemic has been hard on all businesses, but it had a particular challenge in store for huge global organizations. Operating across different countries and with more than 1,000 employees, ICT provider, T-Systems has had to engineer a massive pivot just to keep things going. Its success in doing so relies on taking action as […]
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5/16/2020 • 42 minutes, 35 seconds
Ep. 108 – Wider Funnel VP of Operations, Victoria Petriw
Our guest is COO Alliance Member Victoria Petriw, VP of Operations at Widerfunnel. WiderFunnel is a leading experimentation company that helps enterprise brands make confident business decisions by co-creating insight-driven experimentation programs. In keeping with its brand, the organization needs to have leaders who enjoy thinking out of the box to make things better for […]
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5/8/2020 • 43 minutes, 25 seconds
Ep. 107 – Bundren Painting & Drywall COO, Michael Fiorenza
Our guest is COO Alliance Member Michael Fiorenza, COO at Bundren Painting & Drywall. Houston is a boomtown when it comes to construction and companies are reaping the benefits of sustained demand even during the pandemic. A fixture in the city’s construction industry since 1984, Bundren Painting & Drywall is well-positioned in its specific niche of […]
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5/4/2020 • 41 minutes, 20 seconds
Ep. 106 – Kindred Bravely’s Vice President, Operations and Organizational Effectiveness, Erin Nelson
Our guest is COO Alliance Member Erin Nelson, Vice President, Operations and Organizational Effectiveness at Kindred Bravely. It’s seldom the problem that organizations have bad people; it’s almost always a case of having good people in the wrong roles. To help avoiding this potentially costly mistake, Southern California maternity and nursing clothing company, Kindred Bravely invests […]
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4/27/2020 • 40 minutes, 16 seconds
Ep. 105 – Sullivan & Stanley COO, Kevin Corne
Our guest is COO Alliance Member Kevin Corne, COO at Sullivan & Stanley. The COO’s main role is to complement the CEO in order to make sure that the company’s mission and goals are being achieved. Sullivan & Stanley COO, Kevin Corne considers himself as the other half beside the organization’s visionary, Pat Lynes. The two go […]
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Our guest is COO Alliance Member Valerie Rivera, COO of Freedom Street Partners & Investment Executive, RJFS. Market corrections are a normal part of the business cycle and the COO must be ready to lead the team in pivoting whenever the situation calls for it. Valerie Rivera, the COO of Freedom Street Partners & Investment […]
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4/13/2020 • 35 minutes, 27 seconds
Ep. 103 – Carrot Director Of Operations, Alex Zerbach
Our next guest is COO Alliance Member Alex Zerbach, Director of Operations at Carrot. It can be tricky to stand out in the crowded space of real estate marketing, but with the right approach to software, you might just hack your way into dominance. Carrot helps you solve that problem by using a high-level website development […]
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4/6/2020 • 35 minutes, 25 seconds
Ep. 102 – Truss COO & Founder, Jennifer Leech
Our guest is COO Alliance Member Jennifer Leech, COO & Founder of Truss. Proper communication is a benchmark of good leadership. Jennifer Leech lives by this principle as the COO of Truss, a software and consulting company that helps teams work together to quickly and securely produce high quality, iterative software. Jen has doubled the performance […]
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3/30/2020 • 46 minutes, 33 seconds
Ep. 101 – Special Q&A with COO Alliance Founder, Cameron Herold
In this special episode, COO Alliance founder, Cameron Herold answers some burning questions from his audience about growing your business, setting the right internal systems in place, and improving your relationship with your CEO. What are the signs that a company needs a COO? How do you value and identify adaptability in teams? What are […]
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3/23/2020 • 26 minutes, 37 seconds
Ep. 100 – Special 100th Episode: The Best Of Second In Command
Second in Command is now on its 100th episode! Since the podcast was launched, Cameron Herold has talked to several COOs and others in the position of the second-in-command to learn and educate others on how to increase their results, improve their business and affirm better communication with their respective CEOs. In this episode, Cameron recaps […]
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3/16/2020 • 1 hour, 11 minutes, 3 seconds
Ep. 99 – Checkr Chief People & Operations Officer, Linda Shaffer
Background checks will never be the same, thanks to Checkr, a SaaS company that revolutionizes the background checking process by harnessing the power of artificial intelligence to process data impartially. A far cry from the extremely tedious and antiquated processes that has so far characterized the background check industry, Checkr makes it its mission to raise […]
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3/9/2020 • 44 minutes, 50 seconds
Ep. 98 – Hiscox COO Of Group Claims, Tom Wolczik
It is inevitable for corporate politics to make a tangible presence, especially in big companies, and it its part of the COO’s job to keep it in check so that the company can focus more important things. Tom Wolczik has done a great job in doing this as COO of Group Claims at Hiscox, a diversified […]
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3/2/2020 • 40 minutes, 31 seconds
Ep. 97 – Conversion Logix COO, Andrew Cederlind
Our guest is COO Alliance Member Andrew Cederlind, COO at Conversion Logix. Conversion Logix is a digital advertising agency that specializes in driving online shoppers to make offline conversions through their new software, The Conversion Cloud. Holding the post of COO in this company is Andrew Cederlind, a digital marketing expert who joined in 2011 as […]
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2/24/2020 • 44 minutes, 51 seconds
Ep. 96 – Billy Gene Is Marketing, Inc. CFO & COO, Daniel Flores
Our guest is COO Alliance Member Daniel Flores, CFO & COO at Billy Gene Is Marketing. Behind every great CEO is an equally amazing COO. They are the very people who help the CEO turn ideas into reality. In this episode, Cameron Herold is joined by the Chief Financial Officer and Chief Operating Officer of Billy […]
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2/17/2020 • 36 minutes, 29 seconds
Ep. 95 – The Entreprenewer, Owner Kelly Clements
One of the many struggles of entrepreneurs is finding harmony in their personal lives. As we try to continue in our path towards achieving success, we slowly lose grip on our relationships at home. On a mission to help couples navigate common entrepreneurial landmines while building their businesses, this episode’s guest, coach, and the Entreprenewer, Kelly […]
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2/10/2020 • 50 minutes, 41 seconds
Ep. 94 – Hawke Media COO, Tony Delmercado
A great business knows what it stands for, including having people who know who they are and the role they play. COO of Hawke Media, Tony Delmercado, is someone who can attest to that, clearly defining who they want in their team and what type of client they want to work with. In this episode, he sits […]
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2/3/2020 • 53 minutes
Ep. 93 – comma.ai SVP Of Operations, Viviane Ford
Today, most new cars on the road are built with features designed to assist with driving but fail to deliver. comma.ai’s open-source software, openpilot, enables your car to steer, accelerate, and brake automatically in its lane. In this episode, Cameron Herold is joined by comma.ai’s Senior Vice President of Operations, Viviane Ford, to talk about the company’s […]
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1/27/2020 • 41 minutes, 6 seconds
Ep. 92 – Orangetheory Fitness COO, Griff Long
Orangetheory is a one-hour, full-body workout focused on training endurance, strength, and power. They use heart rate-based interval training, burning more calories post-workout than traditional exercise. Cameron Herold’s guest today is Orangetheory’s Chief Operating Officer, Griff Long. An avid health and wellness enthusiast, Griff blends his passion for fitness with his drive to develop world-class […]
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1/20/2020 • 43 minutes, 43 seconds
Ep. 91 – Bite Squad COO, Kyle Hale
Although cooking your own meals or going out to eat will always be the ideal way to eat, they’ve now been considered as luxuries for those with time and energy after a long day at work. Enter food delivery. From apps that deliver food to food delivery services that allow us to enjoy fresh, hearty […]
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1/13/2020 • 42 minutes, 40 seconds
Ep. 90 – Creating A Unique eCommerce Experience With Poshmark COO, John McDonald
Poshmark, the largest social marketplace for fashion, is setting the bar higher in how people buy and sell fashion. John McDonald, the COO of Poshmark, joins Cameron Herold to share how they’ve become the leading social commerce platform for the next generation of retailers and shoppers. John manages product, data and analytics, and marketplace operations […]
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1/6/2020 • 45 minutes, 56 seconds
Ep. 89 – Learning Through Play With Sphero COO, Jim Booth
Sphero is a company that creates high-tech robots, encouraging learning through play. Joining Cameron Herold in this episode is Jim Booth, the Chief Operating Officer of Sphero. Jim shares how they’re inspiring the next generation of creatives through high-tech robots, and highlights the skills needed to be a COO in the startup world. Coming from […]
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12/30/2019 • 49 minutes, 49 seconds
Ep. 88 – The Importance And Impact Of Teamwork With Cybba COO, Terri Mock
No matter what industry you’re in, running your company with the correct culture and values will always be an integral factor. Terri Mock, the COO of Cybba and a veteran C-level technology executive, joins Cameron Herold in this episode to share their success in rapidly growing their company. Terri talks about different strategies on how […]
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12/23/2019 • 36 minutes, 11 seconds
Ep. 87 – Creating An Awesome Company Culture With Upward Projects COO, Alex Taylor
Living the core values of a company goes a long way in establishing an awesome company culture. Joining Cameron Herold in this episode is Alex Taylor, the COO of Upward Projects, a restaurant group that thrives on creating authentic and inspiring experiences for the communities they serve. Before becoming COO of Upward Projects, Alex started his […]
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12/16/2019 • 51 minutes, 57 seconds
Ep. 86 – Building The People’s Network With Helium COO, Frank Mong
Founded in 2013, Helium’s mission is to make it easier to build connected devices. Joining Cameron Herold in this episode is Frank Mong, the Chief Operating Officer of Helium. Frank talks about what Helium is offering its users as well as building the People’s Network with the Helium hotspot. Digging into the network that Helium […]
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12/9/2019 • 51 minutes, 1 second
Ep. 85 – Staying Relevant Through Reinvention With ClickFunnels COO, Ryan Montgomery
Growing a tech company these days is hard enough as it is; growing it rapidly takes things to a whole new level. Joining Cameron Herold in this episode is the COO of ClickFunnels, Ryan Montgomery, who shares the amazing journey their company has gone through and what it’s like to work with two CEOs with […]
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12/2/2019 • 46 minutes, 11 seconds
Ep. 84 – Business Leadership With Peck Founder, Ron LaSalvia
A company’s core values require organic effort that involves everyone in the company. Ron LaSalvia is a US Navy veteran with over three decades of leadership experience in technology, strategy, and consulting. He became the Founder and CEO of Peck, a startup that applies science and technology to help nurture the most important relationships in […]
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11/25/2019 • 46 minutes, 28 seconds
Ep. 83 – Extraordinary Success Through Best Self-Management With 15five Co-Founder & Chief Culture Officer, Shane Metcalf
Performance is a result or an outcome, not something that can be managed directly. In this episode, Shane Metcalf, the Co-Founder and Chief Culture Officer of 15five, joins Cameron Herold to talk about extraordinary results and company success through best-self management. Shane and Cameron discuss the power of simple questions and the importance of weekly […]
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11/18/2019 • 48 minutes, 28 seconds
Ep. 82 – Building The Right Team And Company Culture With Dropbox Sign COO, Whitney Bouck
Having a grand vision doesn’t mean anything if you don’t have the right people to execute your ideas. Whitney Bouck, the COO of Dropbox Sign, joins Cameron Herold this episode to discuss her experiences from all the companies she’s been with and has helped grow. She talks about company culture in its entirety, and how practicing the […]
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11/11/2019 • 43 minutes, 24 seconds
Ep. 81 – Transitioning To COO With T3 COO, Christian Barnard
Drawing from over two decades of experience, Christian Barnard oversees all aspects of agency operations at T3 as COO. He works across all T3 clients and offices, focused on scalable growth, innovation, and fostering a creative and diverse culture within the agency. In this episode, Christian talks about how he came to be COO at T3 and what the […]
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11/4/2019 • 39 minutes, 33 seconds
Ep. 80 – Doing Business Globally With Ripple SVP Of Global Operations, Eric Van Miltenburg
Eric van Miltenburg is the SVP of Global Operations at Ripple. In this episode, Eric dives into international operations and the tools you can use to identify target markets in the fintech industry. Eric and Cameron Herold probe into the differences in cultures around the world and why it’s important to adjust accordingly, especially when you’re the […]
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10/28/2019 • 43 minutes, 20 seconds
Ep. 79 – Creating Video Content With Positive Impact With Icon Media Cofounder And COO, Alex Kushneir
Along with technological improvements, the way people consume digital media also evolves. When it comes to creating engaging video content, Icon Media is a company that surely has proven itself. Joining this episode is its Cofounder and COO, Alex Kushneir. He shares his experiences on what it’s like to be a COO in a video production company and […]
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10/6/2019 • 42 minutes, 43 seconds
Ep. 78 – How Podcasting Helps Creators Form Communities With Himalaya Media COO, Ariel Liu
Our guest is COO Alliance Member Ariel Liu, COO of Himalaya Media. Himalaya Media is an innovative podcast platform with leading monetization offerings and audience growth solutions. Behind the scenes, we have Ariel Liu as the COO. In this episode, Ariel shares what Himalaya is about and what makes it unique. She talks about her beginning at Himalaya, […]
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10/6/2019 • 34 minutes, 14 seconds
Ep. 77 – Setting Strategies In An Evolving Market With Worldwide Express’ Joel Clum
“What do we want to be when we grow up?” is the question every organization should be asking of themselves at the beginning. For the ever-evolving industry of shipping, setting strategies to grow is particularly challenging. In this episode, COO Joel Clum discusses how Worldwide Express continues to grow and keep up with the technological […]
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9/29/2019 • 45 minutes, 10 seconds
Ep. 76 – Restaurant And Retail With Matthew Baizer
If you’re in a volume-based enterprise, such as in a restaurant or retail, you’ve got to be ready for challenges and business when they come. In this episode, Flix Brewhouse COO Matthew Baizer, gives a little sneak peek on the different sides of running this business. Bringing his experience from being Director of Franchise Operations of Real Mex […]
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9/23/2019 • 46 minutes, 51 seconds
Ep. 75 – Integrate Your Core Values With Allison Pickens
Values need not just be posters in your office walls. How can you integrate them into your decision-making process? Let us get the answers from Allison Pickens, COO at Gainsight. She is an international speaker, blogger, and host of The Customer Success Podcast. In this episode, she talks about how your role models help develop you […]
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9/18/2019 • 49 minutes, 1 second
Ep. 74 – Being Truthful And Transparent With Laurent Bride
The strength of a leader is about listening, showing humility and being truthful and transparent. In this episode, Talend COO and CTO, Laurent Bride discuss their beginnings in France and the expansion that made them a global company. He also shares how and why he moved to Talend from Business Objects. Laurent emphasizes that it’s important to […]
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9/16/2019 • 40 minutes, 50 seconds
Ep. 73 – Define The Thin Line Between CEO & COO With Kerry Stover
Bringing twenty years of experience with Accenture to the table, Pariveda Solutions COO, Kerry Stover defines the thin line between COO and CEO. He talks about the importance of hiring the right people not only for the task but who are aligned with your company culture as well. Kerry emphasizes the importance of handling people […]
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8/24/2019 • 38 minutes, 33 seconds
Ep. 72 – The Roles Of An Heir Apparent COO With Shawn Taher
Shawn Taher is the “heir apparent” COO at Taher, Inc. Shawn has had a unique career, starting in the vending industry filling vending machines at Taher, Inc. to becoming a respected Senior Leader. In this episode, Shawn answers the question of, “Is being a COO is dependent on what does your CEO need?” He also shares […]
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8/23/2019 • 45 minutes, 41 seconds
Ep. 70 – Dave Hajdu On The Value Of People During The Hyper-Growth Space
How can you make your employees happy? It’s a very simple question with a complex solution. The Product Development Head of TINYpulse, Dave Hajdu, brings this into light and shares how they’re able to help thousands of companies figure out how their employees feel and perform. He emphasizes the importance of communication between the COO and […]
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8/9/2019 • 47 minutes, 28 seconds
Ep. 69 – It’s Not All About The Money With Andrew Gregory
Our guest is COO Alliance Member Andrew Gregory, COO of Freedom Street Partners. With over thirteen years of experience as a financial advisor, Andrew has expertise in comprehensive financial planning services to help clients thoughtfully pursue their goals. In this episode, Andrew talks about understanding and playing to strengths, checking egos at the door, and […]
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8/2/2019 • 40 minutes, 28 seconds
Ep. 68 – Drips COO, Justin Miller
To have collective intelligence, a COO makes sure that there is effective communication and everyone is passing the information they need. In this episode, Drips COO Justin Miller narrates his background in the private equity space before coming to Drips and how he adjusted to their culture. He believes that transparency and communication make for […]
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7/26/2019 • 49 minutes, 40 seconds
Ep. 67 – Invest In Your People’s Growth With Matt Wool
Our guest is COO Alliance Member Matt Wool, President of Acceleration Partners. It’s always a challenge to keep employees satisfied and happy, and it’s even more difficult to do when you have a remote team. The President of Acceleration Partners, Matt Wool has made it happen. Growing a team of five people into a multinational company […]
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7/25/2019 • 41 minutes, 48 seconds
Ep. 66 – Imagination Meets Engineering With Lovepop Co-founder & COO, John Wise Creating Magical Moments With John Wise
John Wise is the Co-Founder and COO of Lovepop. Lovepop is on a mission to create one billion magical moments with an ‘imagination meets engineering’ approach to designing unforgettable pop-up cards. In this episode, John talks about how to connect with customers through gifts. He details the dynamics of working with your best friend and knowing […]
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7/15/2019 • 44 minutes, 13 seconds
Ep. 65 – Friends To Business Partners with Freeeup CMO, Connor Gillivan
Sometimes, having a business partner is a pain, but once you’ve learned how to complement each other’s strengths and weaknesses, it becomes the perfect formula for growth. Our guest today is Connor Gillivan, the Co-Founder and Chief Marketing Officer of FreeeUp. As an eCommerce expert and outsourcing guru, Connor is passionate about building profitable businesses […]
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7/15/2019 • 38 minutes, 36 seconds
Ep. 64 – Driving Company Growth with Measurabl COO, Dana Arnold
Joining an established company as the new COO is great, but getting in when it is just about to face transitions is an even more fulfilling challenge. Our guest today is Dana Arnold, the Chief Operating Officer at Measurabl. Dana oversees business operations, including human resources, accounting, finance, legal, strategic partnerships, customer success, and international […]
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7/8/2019 • 38 minutes, 38 seconds
Ep. 63 – Leading Through Innovation with TIBCO COO, Matt Quinn
With rapid technological evolution comes rapid changes to how people interact with each other. Leading through innovation, Matt Quinn, the COO of TIBCO, manages TIBCO’s day-to-day operations and is instrumental in the growth and development of its products and technologies, including the TIBCO Connected Intelligence Cloud. Formerly serving in executive roles, Matt has spent more […]
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6/24/2019 • 48 minutes, 35 seconds
Ep. 62 – Lessonly President & COO, Connor Burt
Hiring people for sales and training them is a huge task for any growing organization. Conner Burt, the President of Lessonly, showcases how their brand has become the powerful simple way for teams to learn and practice like never before. Conner has been responsible for growing Lessonly from 0 to 750 clients and over 2 […]
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6/14/2019 • 53 minutes
Ep. 61 – Working Fully Remote As A COO with Leverage Head of Operations, Florence Bout
The COO role is key to achieving company vision as he or she is at the center of making sure that staff and operations are aligned. However, can you still maintain alignment if your COO is working fully remote? Our guest today is Florence Bout, the Head of Operations of Leverage, a NY-based company that […]
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6/10/2019 • 46 minutes, 35 seconds
Ep. 60 – The Big Switch: Making The Move From Big To Small with Acorns COO, Manning Field
When you’re used to managing at 50,000 feet, can you make the change and start leading at ground level? Our guest today is Manning Field, the Chief Operating Officer of Acorns. Manning oversees the business with direct accountability for growth, retention, experimentation, customer service, analytics, project management, and Acorns’ regulated entities. He reveals how it […]
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5/29/2019 • 45 minutes, 57 seconds
Ep. 59 Breathing Transformation Within Your Company Through Personal Growth with Mindvalley Co-Founder, Kshitij Minglani
Our guest is COO Alliance Member Kshitij Minglani, Co-Founder of Mindvalley. Leading a hyper-growth company requires having a culture of transformation, and that mindset starts with the COO. Our guest today is serial entrepreneur Kshitij Minglani, the Co-Founder of Mindvalley. Mindvalley is a global school of 3 million plus people producing some of the world’s […]
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5/22/2019 • 45 minutes, 51 seconds
Ep. 58 – How To Run An Influencer Marketing Company with Adrienne Lahens
Working with leaders who also want to be influencers is challenging, especially in allowing yourself and those under you to grow. Our guest today is Adrienne Lahens, the COO of Influential and an Operations Executive who has helped grow nascent startups into industry-disrupting unicorns. With expertise in media and technology and a passion for innovation, Adrienne has cultivated […]
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5/17/2019 • 48 minutes, 25 seconds
Ep. 57 – Core Company Values And Constant Truths For Running Paxos with Andrew Chang
Saying what is on your mind and being truthful in the workplace can bring more good to everybody’s overall corporate performance. Our guest today is Andrew Chang, the COO of Paxos. Andrew has over a decade of operational experience at technology companies and startups and is a partner at seed fund Liberty City Ventures. Before joining […]
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5/10/2019 • 36 minutes, 29 seconds
Ep. 56 – Satisfi Labs President & COO, Dr. Rungson Samroengraja
As the adage goes, you are successful until tomorrow. This philosophy has shaped Satisfi Labs President & COO Dr. Rungson Samroengraja’s career for years, and he continues to better himself through honest self-evaluation. Rungson is a technology and analytics leader with more than fifteen years of experience in product development, design, and optimization. He has held senior level […]
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5/1/2019 • 50 minutes, 10 seconds
Ep. 55 – Maropost COO & CFO, Joseph Schirripa
Change is inevitable in all aspects of a business. When change does happen, how do you stay focused and aligned with your company vision? More importantly, how does a COO continue to build solid friendship and trust with the CEO? Let’s get the answers straight from Maropost COO & CFO, Joseph Schirripa. Maropost is a […]
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4/26/2019 • 47 minutes, 38 seconds
Ep. 54 – Sport & Social Group President, Rob Davies
The leadership dynamics of a CEO and COO can be likened to parents. You bicker behind the scene, but come out with a united front. Our guest for today, Rob Davies, is the President of Sport & Social Group. Sport & Social Group hosts sports leagues and events for adults. After graduating from Queen’s University […]
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4/19/2019 • 35 minutes, 41 seconds
Ep. 53 – Setting Life Priorities And Saying Yes To Opportunities with Community Dental Partners COO & CMO, Jodi Evans
Overcoming obstacles in life, fulfilling priorities, welcoming opportunities, and running a company all at once are skills of a strong and committed person. Jodi Evans, the COO and CMO of Community Dental Partners, is the epitome of the above. Leading an organization which focuses on serving patients in underserved areas by providing dental care in […]
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4/9/2019 • 46 minutes, 28 seconds
Ep. 52 – Launching A Gym Business with Gym Launch COO, Mimi Naghshineh
Mimi Naghshineh, the COO of Gym Launch, shares how she developed her passion for fixing things and solving problems and how she got her job at the company. Gym Launch helps existing gym owners get their gyms to full capacity. Mimi walks us through what the company is all about, the process of launching a […]
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4/5/2019 • 39 minutes, 17 seconds
Ep. 51 – Authentic Leadership With Khan Academy COO, Ginny Lee
Leading a company requires a lot of physical and mental effort and relationship building. Ginny Lee, the COO of Khan Academy, shares her transitions from working for Intuit to Khan Academy which is a non-profit organization that provides free, world-class education for anyone, anywhere. As Ginny illustrates how it is running a big company, she touches on […]
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4/1/2019 • 39 minutes, 57 seconds
Ep. 49 – Making Your Business Bulletproof with Anna Collins
Battling against the tough times of a business can take its toll on entrepreneurs and business owners, but not with the right business strategy. Diving into the value of figuring out what to measure in the business is Anna Collins, the President and COO of Bulletproof 360. Bulletproof 360 is a world-renowned brand which provides […]
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3/15/2019 • 53 minutes, 31 seconds
Ep. 48 – Zendesk’s Employee Engagement And Exceptional Customer Service with Tom Keiser
Two of the keys that will drive success in your business are excellent customer service and an engaged workforce. Tom Keiser, the COO of Zendesk, can fully attest to these success hacks. Zendesk Inc. is a cloud-based help desk solution used by more than 200,000 organizations worldwide that makes better experiences for agents, admins, and […]
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3/8/2019 • 44 minutes, 12 seconds
Ep. 47 – Delegating Tasks Across Cultures with Isabel Berney
There’s the complexity of running 50-person company with all the different moving parts. For a hospitality business, you have to be hands-on as a manager and you can’t let anything slide through the cracks. As you’re scaling, you’re never done with the management and training and you never can take your eye off the ball, […]
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2/28/2019 • 43 minutes, 31 seconds
Ep. 46 – Chris Martin on Maneuvering Your Company’s Growth Arc Efficiently
The most challenging part of starting and growing a company is hiring the right people and allowing them to grow with the system. Chris Martin, the COO, and co-founder of MightyHive, shares his journey of how he left big tech companies for the startup space and what their company is all about. Chris notes that […]
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2/17/2019 • 45 minutes, 4 seconds
Ep. 45 – Empowering Women Across The Globe with Bumble COO, Sarah Jones Simmer
Women waiting for men to make the first move has become a very dated concept in today’s world. Now, women are realizing their own space in this world and have become more confident to take on whatever it is they want. In the social connection space, this means more women are now sparking up their […]
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2/16/2019 • 46 minutes, 36 seconds
Ep. 44 – A COO’s Daily Life In Babel Street with Eric Bowen
Babel Street is a provider of advanced multilingual search and analytics software solutions. Former CIA Operations Officer Eric Bowen gives insight to his role as a COO at Babel Street. Eric shares the importance of maintaining focus and managing distractions in the organization and deciding when to say no to new ideas. He also touches […]
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2/9/2019 • 49 minutes, 1 second
Ep. 43 – Brian Barren on Establishing Efficient Team Leadership In Small Businesses
In business, team leadership and teamwork are the most vital elements for success. Brian Barren, the Executive Vice President of Sales and Marketing of the Cleveland Guardians (formerly Cleveland Indians), talks about the difference of team culture inside the office and on the field. Brian worked for ten years at P&G leading multifunctional business teams […]
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2/2/2019 • 46 minutes, 33 seconds
Ep. 42 – Hungry For Happiness: Building On The Foundation Of Trust with Erin Rector
The trust built by partners in business allows them to be successful in business. Erin Rector, the Chief Operating Officer at Hungry for Happiness, talks about how she and her business partner, Samantha Skelly, work together as a team in solving problems and creating solutions. Working with a CEO can be tedious, but Erin has […]
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1/27/2019 • 39 minutes, 40 seconds
Ep. 41 – Servant Leadership: Managing Teams Towards Growth with Mitch Dodd
Our guest is COO Alliance Member Mitch Dodd, COO at Kintec Footwear and Orthotics. At the heart of every business, when you put people first and think about the success of people collectively, the team will go ahead. Mitch Dodd, the CEO at Kintec Footwear and Orthotics, defines this as servant leadership. Following the Rockefeller […]
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1/18/2019 • 37 minutes, 25 seconds
Ep. 40 – YPO President & COO, Sean Magennis
When entering a new initiative, everyone wonders whether it’s going to be a good initiative or not. Sean Magennis has been playing this kind of role where he’s primarily involved in running nonprofits or businesses other than his own for a long time. Sean Magennis is the President and COO of YPO, a global community […]
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1/11/2019 • 52 minutes, 58 seconds
Ep. 39 – Redirect Health COO, Guy Berry
Our guest is COO Alliance Member Guy Berry, COO at Redirect Health. The core key for the CEO and the COO to have that is the development of trust between them. Guy Berry, COO of Redirect Health, works alongside Dr. David Berg who is the co-founder and Chairman of the Board. As Director of Operations, […]
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1/4/2019 • 45 minutes, 10 seconds
Ep. 38 – Visit California COO, Matthew Sabbatini
Our guest is COO Alliance Member Matthew Sabbatini, COO at Visit California. In growing your business, efficiency and effectiveness within the organization are something to seriously consider. Effectiveness is vital for growth whilst efficiency is vital for profitably. Matthew Sabbatini, the COO at Visit California, imparts the success journey of their company where they focus […]
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12/29/2018 • 38 minutes, 27 seconds
Ep. 37 – AutoLoop COO, Alex Eckelberry
Alex Eckelberry serves as COO of AutoLoop which develops disruptive SaaS solutions in the automotive software space. He has been with several companies as an investor, board member, and a turnaround engineer before joining AutoLoop. He talks about his working relationship with the CEO and how they have complemented their skills for the betterment of the […]
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12/14/2018 • 42 minutes, 38 seconds
Ep. 36 – Allure Medical Executive Director, Theresa LaBranche
They say that the heart of an unbeaten business is a driven workforce and that nothing is more essential to your business’ success than how you grow your people. Theresa LaBranche, Executive Director at Allure Medical, can attest to this. Theresa has been with the Allure Medical for over ten years and has been instrumental […]
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12/3/2018 • 47 minutes, 5 seconds
Ep. 35 – TicketCity President, Zach Anderson
Some of us have come to a point where we desperately wanted to get tickets to see a show or have an experience, especially when these things are selling out. Zach Anderson, the President of TicketCity, is in the service business of bringing people to see these events. TicketCity is a trusted ticket resale service […]
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11/30/2018 • 44 minutes, 43 seconds
Ep. 34 – North 6th Agency COO, Daniela Mancinelli
Daniela Mancinelli is the Chief Operations Officer of North 6th Agency. She shows us the kind of culture that she carried out as a COO from an entrepreneurial family. Overseeing all operational areas, Daniela has been an integral part of rapidly scaling the business, opening up their new Toronto office in the summer of 2017. […]
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11/23/2018 • 45 minutes, 4 seconds
Ep. 33 – Grant Cardone Enterprises COO, Sheri Hamilton
As the saying goes, behind every great man is a great woman. Sheri Hamilton is proof of that. In 2011, Sheri took on the role of the Chief Operating Officer for Grant Cardone Enterprises. Leaving the big corporate world, she entered the entrepreneurial world and succeeded. Sheri talks about being second-in-command to Grant Cardone, sharing what it’s […]
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11/10/2018 • 44 minutes, 10 seconds
Ep. 32 – College Hunks Hauling Junk & Moving COO, Roman Cowan
Our guest is COO Alliance Member Roman Cowan, COO at College Hunks Hauling Junk & Moving. Being successful in company culture, branding and marketing, and even with franchisee satisfaction are just some of the things that College Hunks Hauling Junk & Moving pride themselves with. College Hunks is the premier moving, junk hauling, and hourly […]
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11/1/2018 • 48 minutes, 57 seconds
Ep. 31 – AWeber COO, Sean Cohen
From four employees back in 2001 to 125 at present, Sean Cohen, COO of AWeber, shares how they give focus on their employee culture. Having been with the company for over seventeen years, Sean has a wealth of insight to share. He reveals that instituting a culture and being really steadfast about it early is […]
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10/26/2018 • 45 minutes, 12 seconds
Ep. 30 – Loud Rumor Vice President, Robert Childers
Our guest is COO Alliance Member Robert Childers, Vice President at Loud Rumor. What sets a company apart from others is their corporate culture. It is a huge contributing factor to the social and psychological environment where employees spend their time on a daily basis. Rob Childers, VP of Operations at Loud Rumor, is an […]
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10/17/2018 • 45 minutes, 49 seconds
Ep. 29 – Fatherly COO, Michael Wertheim
Today we live in an environment where a being a mom is given the importance in our society. How about dad? Doesn’t being a dad need to be empowered just because he is a man? Nowadays, gen X and millennial dads are increasingly involved in their kids’ lives, if not equal partners with moms in […]
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10/12/2018 • 51 minutes, 8 seconds
Ep. 28 – Global Tax Network, COO / Data Privacy & Security Officer, Craig Dexheimer
Global Tax Network is a mobility tax services firm focusing exclusively on tax consulting and compliance for corporate global mobility programs, expatriates, and foreign nationals. Craig Dexheimer, Chief Operating Officer/Data Privacy and Security Officer of Global Tax Network, shares how he and his CEO work hand in hand being the integrator and visionary in their […]
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10/7/2018 • 39 minutes, 4 seconds
Ep. 27 – Sugarfina COO, Ben Smith
Satisfy your sweet tooth as well as indulge your eyes with the unique candy products of Sugarfina. Sugarfina is a luxury confections boutique with the finest candies from artisans all over the world targeted towards grown-ups. Ben Smith, the COO of Sugarfina, joins us to talk about how he ended up in the company after […]
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9/28/2018 • 42 minutes, 17 seconds
Ep. 26 – Ongoing Operations, Operations Manager Jonathan Derby
Our guest is COO Alliance Member Jonathan Derby, Operations Manager at Ongoing Operations. No one knows credit union IT as much as Ongoing Operations, a financial technology company focused on cloud services and managed services to the credit union industry. With former credit union executives and highly skilled experts in that field, the commitment and […]
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9/20/2018 • 38 minutes, 46 seconds
Ep. 25 – Nested Naturals Operations Manager, Michael Byrne
Our guest today is COO Alliance Member Michael Byrne, Operations Manager at Nested Naturals. Understanding the brain is essential in unlocking one’s potential and behavior. Nested Naturals COO Michael Byrne, a pro in the mix of psychology and neuroscience, realized that the brain is the “why” behind an individual’s behavior. From being in the clinic […]
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9/14/2018 • 39 minutes, 18 seconds
Ep. 24 – ARMS Reliability COO Darren Gloster
One of the challenges in managing remote teams would be ensuring that employees stay in good communication with each one and remain connected to the company culture. ARMS Reliability, a leading global provider of asset management solutions to some of the world’s largest resource, power, utility, and manufacturing companies, jumps over this hurdle like it […]
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9/8/2018 • 36 minutes, 18 seconds
Ep. 23 – Backstage Capital Partner and Chief of Staff Christie Pitts
Nowadays, race and gender discrimination is still prevailing in most countries. Such bias displays in different circumstances, funding per se. Less than 10% of all venture capital deals go to women, people of color, and LGBT founders. This is what fueled and launched Backstage Capital, a company who invests in startup founders who identify as a […]
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8/30/2018 • 40 minutes, 46 seconds
Ep. 22 – Express Homebuyers COO Tom Parmentier
Our guest is COO Alliance Member Tom Parmentier, COO at Express Homebuyers. Only a passionate person will truly understand the value of commitment. More than anything, it will manifest in the choices made when all odds are against one’s favor. Getting fired by CEO thirty days in, Tom Parmentier amazingly turned that fiasco into a […]
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8/27/2018 • 46 minutes, 4 seconds
Ep. 21 – Dry Farm Wines Partner & 2nd in Command Mark Moschel
Our guest is COO Alliance Member Mark Moschel, COO of Dry Farm Wines. Doing gratitude is something that should be fundamental in the workplace. Although it can only be developed over time, it is undoubtedly valuable in building strong relationships within an organization. One that can prove this is Mark Moschel, the COO of Dry […]
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8/16/2018 • 45 minutes, 51 seconds
Ep. 20 – Kion Co-Founder & COO Angelo Keely
Our guest is COO Alliance Member Angelo Keely, Co-Founder & COO at Kion. It will always be easier to communicate when your team is just starting up because one and all are manageable. As the business grows, the team multiplies, and that’s where group dynamics’ significance comes about. Kion, the ultimate source for everything a […]
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8/13/2018 • 44 minutes, 10 seconds
Ep. 19 – Glassman Wealth Services COO Gabe Muller
Our guest is COO Alliance Member Gabe Muller, COO at Glassman Wealth Services. One of the most important assets a company has is its employee. Proving to be a great place that takes care of their employees is Glassman Wealth Services. An intense focus on firm-development has earned Glassman Wealth the title of Best Places […]
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8/2/2018 • 42 minutes, 11 seconds
Ep. 18 – Gym Launch Co-Founder and President Leila Hormozi
Leila Hormozi, Co-Founder and President of Gym Launch, shares her passion for helping other entrepreneurs in growing their business and changing the world. She’s the Hercules in Gym Launch, scaling companies with 30% growth month over month. Leila met her husband, Alex, through a dating site and talked about business for five hours on their […]
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7/30/2018 • 44 minutes, 19 seconds
Ep. 17 – VaynerMedia COO James Orsini
Collectively, James Orsini has more than 30 years of finance and operations experience across a broad range of marketing and communications disciplines. Entering VaynerMedia as the Chief Integration Officer helping Gary Vaynerchuk execute his vision, James eventually stepped into the COO role when Gary’s brother and former COO was diagnosed with Crohn’s disease. In a […]
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7/19/2018 • 43 minutes, 36 seconds
Ep. 16 – Seva (Formerly ConvertKit) COO, Barrett Brooks
Whether you are a writer, a chef, a podcaster, or a blogger, regardless of how you identify yourself, you are a creator. Creators want to create, and Seva is giving them the opportunity to do just that. Barrett Brooks, the COO at Seva (formerly ConvertKit), says they are a bootstrapped startup that builds email marketing software […]
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7/12/2018 • 43 minutes, 7 seconds
Ep. 15 – ServiceRocket COO, Erin Rand
Our guest is COO Alliance Member Erin Rand, COO at ServiceRocket. Joining to talk about the importance of process and metrics to a company is Erin Rand, the Chief Operating Officer at ServiceRocket, a company that provides exceptional training, support and utilization solutions for the world’s most innovative software technologies. As a process and analytical […]
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7/6/2018 • 44 minutes, 2 seconds
Ep. 14 – Making Fast Growth Possible with Mae Steigler
Our guest is COO Alliance Member Mae Steigler, COO at Organifi. It may seem difficult to achieve that fast growth if you just came from one business to another. Mae Steigler, COO of Organifi, shows it is possible as she talks about how she has helped lead the company into hitting Inc. 500 three times […]
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6/29/2018 • 49 minutes, 15 seconds
Ep. 13 – Transitioning From An Unpaid Intern To Director Of Operations with Tiffany Swineheart
True commitment manifests in situations where the only choices left are to give up or to go on, and you still choose the latter despite the uncertainties. Being the second-in-command at Hal Elrod International, Tiffany Swineheart tells us her pivotal journey of stepping up for Hal at the time when he was battling with cancer. […]
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6/25/2018 • 43 minutes, 22 seconds
Ep. 12 – Putting The Cult In Culture with Brittany Walters
Our guest is COO Alliance Member Brittany Walters, Director of Operations at Scribe (formerly Book-in-a-Box). Spreading the vision across the company is one, while integrating a culture within is another huge aspect of getting employees motivated to work in unity. Brittany Walters tells us more about how culture-infused on growth Scribe is – formerly known […]
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6/18/2018 • 44 minutes, 5 seconds
Ep. 11 – Influencive: The Power Of Content Marketing with Clinton Senkow
The power of influence in content marketing is immense. Not only does it help your business attract clients and create engagement, but mastering content also ensures building relationships and promoting credibility. A deep understanding of this is something we will get from Clinton Senkow, the co-founder & Chief Operating Officer of Influencive – an online […]
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6/11/2018 • 44 minutes, 57 seconds
Ep. 10 – Staying in Sync with Your CEO and the Company’s Vision with Gadi Shamia
In a company or organization, the second-in-command is the yin to the CEO’s yang. They go across varying business areas and oversee the growth of the company. Gadi Shamia is an excellent example of this. As the COO of the fastest growing SaaS contact center startup, Talkdesk, Gadi is responsible for product post-sales renewals, customer […]
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6/4/2018 • 41 minutes, 14 seconds
Ep. 09 – How Customer Satisfaction Helps Online Businesses Grow with Anton Sepetov
Customer satisfaction should always be the top priority for every business. Some companies would have refund policies if they’re not able to meet the expectations of their customers. Such free pass is what makes Sumo and AppSumo competent and reliable. These sister companies are both on a mission to help websites and businesses grow by […]
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5/28/2018 • 47 minutes, 52 seconds
Ep. 08 – Work-Life Balance: The Importance Of Taking A Break And Recharging with Jessica Higgins
Dealing with stress from work and the daily burdens of personal life can literally take its toll on anyone. As an outcome, most companies support work-life balance and encourage their employees to take a break and recharge. Jessica Higgins of Gapingvoid Culture Design Group could attest to the value of this sense of balance. As […]
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5/21/2018 • 51 minutes
Ep. 07 – Decentralizing Business Operations with Shiv Narayanan
Wild Apricot is an industry-leading web-based software for small associations and non-profits to help manage membership, website, events and other activities. COO Shiv Narayanan dives into the impact of running an organization in a more decentralized manner while tackling the concept of natural hierarchies. Specializing in lowering customer acquisition costs, capturing and cultivating high-quality leads, […]
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5/14/2018 • 48 minutes, 30 seconds
Ep. 06 – Building A Culture Of Feedback with Miranda Lievers
Our guest is COO Alliance Member Miranda Lievers, COO at Thinkific. In today’s time, companies don’t just check if applicants are excellent fit for the job and culture. They also search for the ones who are smarter than them, the leaders. That’s how Thinkific onboard members in their growing company. As the COO of the leading […]
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5/7/2018 • 43 minutes, 13 seconds
Ep. 05 – Operating From The Bottom Up with Joe Esparraguera
Our guest today is COO Alliance Member Joe Esparraguera, COO at Lifematters. Some companies shift their hierarchy from top-down to bottom-up as a way to be more operative. The COO that supports this approach is Joe Esparraguera of Lifematters, an industry-leading provider of customized home care and health care management services in the Washington, DC […]
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4/30/2018 • 40 minutes, 29 seconds
Ep. 04 – Annmarie Skin Care: Getting Chemicals Off The Shelves And Out Of The Industry with Rachel Pachivas
Our guest is COO Alliance Member Rachel Pachivas, COO at Annmarie Skin Care. Rachel manages all the behind-the-scenes operations that keep the company moving along smoothly – building love and culture, product research and development, branding and style, and ongoing education on organics and GMOs in the skin care industry. In an interesting conversation, Rachel […]
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4/23/2018 • 43 minutes, 40 seconds
Ep. 03 – Building Shopify with Harley Finkelstein
Harley Finkelstein, COO of Shopify joins us to talk about how he and Tobias Lütke worked together in building Shopify – a rapidly-growing commerce platform with over 500,000 online stores, 3,000 employees, and $46 billion in sales. Harley shares about the kind of culture they have in Shopify, as well as gives some tips about […]
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4/5/2018 • 44 minutes, 19 seconds
Ep. 02 – Growing And Developing Employees with Erik Church
How should you approach growing and developing people? Erik Church, COO of 1-800-GOT-JUNK? and O2E Brands, talks about how he doubled the profits of 1-800-GOT-JUNK? by focusing on his employees. Now, this full-service junk removal company has over 200 locations in three countries. Diving into the importance of having a common source of purpose as […]
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4/5/2018 • 46 minutes, 18 seconds
Ep. 01 – Contactually COO, Tony Cappaert
Contactually, a Customer Relationship Marketing (CRM) platform, helps professionals and companies generate more referrals and direct customers from their existing network. Tony Cappaert, the co-founder and COO of Contactually, talks about CRM and the beginnings and lessons in building the company. Tony manages all of the internal efforts in the company, including marketing, sales, customer […]
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4/5/2018 • 38 minutes, 27 seconds
EP. 00 – Cameron Herold, Founder of COO Alliance
The post EP. 00 – Cameron Herold, Founder of COO Alliance appeared first on COO Alliance.