A podcast that explores how industries are being impacted by experience-led digital disruption. Whether you are in Oil and Gas or Retail or High Tech or any other industry, new business models are emerging, processes are being optimized and the way work is done is dramatically changing. Tune in to learn more about how your industry is evolving.
Episode 78: Telelogos: Helping to Tackle the Great Talent Shortage in Manufacturing
Christophe and Johannes explain how the global war for talent and the great resignation is affecting the manufacturing sector with many businesses struggling to attract and retain skilled workers. Digital signage is one way to help inform and engage workers on the shop floor who don’t have traditional access to email or laptops. With over 50,000 licenses in over 50 countries, Telelogos share examples of how some of their customers have been using digital signage to support their workforce.
6/23/2022 • 21 minutes, 58 seconds
Episode 77: #WorldRefugeeDay: End the Global Education Crisis
Alex and Justin talk to Tom about the global education crisis that is affecting many of our young people, globally. We are currently experiencing the largest refugee population since WW2, including over 5m displaced Ukrainian children. It’s predicted that by 2030 50% of the world’s youth will not have the skills needed for gainful employment. Against the backdrop of the skills shortage and the resulting impact on GDP, its time that governments and businesses take action.
6/16/2022 • 28 minutes, 50 seconds
Episode 76: Finding the Right Fashion Fit and Reducing Returns in The Process
With omnichannel retail here to stay this is a problem that retailers really need to fix. Returns and particularly bracketing (where consumers order multiple sizes in order to find the best fit) is costing retailers huge sums of money, not to mention the impact on sustainability. Shefali discusses her idea for a “digital dressing room” where consumers can see how they look in a item, whether that be in a smart mirror in store, or at home on their digital devices.
6/9/2022 • 18 minutes, 6 seconds
Episode 75: How to Build a Resilient, Sustainable Manufacturing Supply Chain
Florian and Tom discuss how new legal requirements across the EU and beyond are also requiring manufacturers to have full visibility of their supply chains to ensure compliance with labor laws and fair pay in addition to the need to be able to calculate the carbon footprint of their products. Florian shares how manufacturers can mitigate risks by collaborating with suppliers earlier in their design processes and also explains how risks can be identified and flagged early to avoid disruption.
6/2/2022 • 23 minutes, 9 seconds
Episode 74: Footprint: How Shoe Sizing Tech is Helping Cut Returns, Costs and CO2
During the discussion Tom finds out more about how a digital sizing approach will help customers find the right fit for their favorite brands. Buying shoes online is never going to be easy, but by using Footprint to take a scan of their feet, the customer can order accurate sizes, and in turn avoid contributing to the mountain of returned goods that end up in a landfill each year. Tune in!
5/26/2022 • 24 minutes, 24 seconds
Episode 73: The Future of Retail Experience: In Store, Online and in the Metaverse
Themes such as hyper personalization driven by a single view of the customer and delivered across multiple platforms are not new but it’s become ever more important with the addition of new channels such as TikTok. The Metaverse presents an incredible opportunity for retailers that can harness the technology to showcase their products in a virtual world. The key is simply making customers feel special no matter how they choose to interact. Tune in to this fascinating discussion about the future of retail experience.
5/19/2022 • 16 minutes, 26 seconds
Episode 72: Digital Thread for Life Sciences: Building Bridges with Software Solutions
During the discussion Tom finds out more about how digitization is impacting the Life Sciences industry. Pharmaceutical companies have been primarily paper-based and digitization can potentially speed up drug creation. By connecting all the various systems like digital threads, the entire process will be more conducive to streamlining clinical phases.
5/12/2022 • 33 minutes, 17 seconds
Episode 71: Inspectorio: Digitizing the Supply Chain for Actionable Insights
During the discussion Tom finds out more about how Inspectorio was founded, where its going and how brands and retailers can benefit. David tells Tom that Inspectorio now have over 8000 customers and are now helping some of the world’s largest retailers, giving them actionable insights into quality, compliance and production. During these uncertain times, these insights have been invaluable, allowing brands and retailers to focus only on current or predicted risks, keeping production on track.
5/5/2022 • 24 minutes, 10 seconds
Episode 70: People Are at The Heart of Digital Transformation
In this fascinating podcast, Sindhu explains that it’s easy to change technology, but much harder to bring people on the journey with you. Empowered users can be the key to success for any digital transformation project and ultimately no project can be successful if end users find it difficult to adopt. Sindhu shares with Tom some key strategies and tools organizations can adopt to help address gaps and support users where they are in their journey.
4/28/2022 • 19 minutes, 50 seconds
Episode 69: #EarthDay: How Businesses Are Helping Address Climate Change
Stuart explains that many organizations are now looking to adopt science-based targets, linked to the reduction in total carbon emissions required to limit global warming to 1.5c. There are many strategies businesses can employ to help limit their emissions, from waste, to building management to sourcing and distribution. Ultimately businesses and governments need to adopt a societal approach, ensuring equity and carbon reductions go hand in hand. Listen today.
4/21/2022 • 37 minutes, 21 seconds
Episode 68: How Inflation Is Impacting the CPG Industry and Consumers
CPG companies are being hit by increased costs of ingredients, labor, energy, and the cost of transforming operations to become more sustainable. Whilst many companies will have fixed prices for some of their costs, there may be no better time than now to increase prices. Gabe and Andreas share with Tom how the sector is starting to digitally transform to better understand and predict consumer preferences, helping to inform promotions and respond more flexibly to changing market conditions
4/14/2022 • 39 minutes, 25 seconds
Episode 67: #WorldHealthDay: How Telus and 5G Are Transforming Healthcare
Samer explains how Telus has a strong focus on connecting people to drive meaningful change. With the advent of 5G, Telus have been able to connect ambulances out in the field with doctors and technicians back in the hospital, providing invaluable support in critical life-saving situations. They have also been able to provide vulnerable citizens with connected devices that allow them to stay in touch with family and friends via 5G, regardless of location and wifi connection.
4/7/2022 • 30 minutes, 14 seconds
Episode 66: Making Data Deliver Net Zero: Gavin Starks, Icebreaker One
This week Tom Raftery speaks with Gavin Starks, Founder and CEO of Icebreaker One. One of the most interesting companies in the Climate space Icebreaker One is working across industries and governments to create a web of open net-zero data connecting financial, engineering and environmental data to help inform net-zero decisions. We had a fascinating conversation covering how Gavin’s previous experience in has delivered cross-industry open data sharing projects previously, the challenges facing this one, and the consequences of not getting it right.
3/31/2022 • 36 minutes, 20 seconds
Episode 65: ESG in Banking: Leading the Way to a More Sustainable Future
Tom Raftery speaks with Elena Philipova, Director, Sustainable Finance, London Stock Exchange Group and Betty Moon, SAP Financial Services to discuss how the financial community is embracing Environment, Social and Governance measures (ESG). ESG is becoming prominent in financial services to help institutions and investors understand the impact of their investment decisions which in turn is starting to drive real change in global businesses hoping to attract investment.
3/24/2022 • 30 minutes, 57 seconds
Episode 64: The Great Resignation in Higher Education
This week Tom Raftery speaks with Nancy Varghese, Global Director, Higher Education at SAP about how the great resignation is affecting higher education. As essential workers, educators have been under incredible pressure during the pandemic and students have begun to question the value of higher education in light of alternative options. Nancy and Tom discuss how the sector can respond to attract, retain, and reward the essential workers in this sector and demonstrate value to students.
3/17/2022 • 16 minutes, 54 seconds
Episode 63: A Growth Environment: Understanding Sustainable Business
This week Tom Raftery speaks with Dan Wellers and Connor Gaspar from SAP Insights about the findings of their global sustainability research. They reveal that businesses are taking action, some faster than others. They found that businesses are most invested in creating new circular business models and there is one industry that stands out as a leader. Listen now!
3/10/2022 • 36 minutes, 24 seconds
Episode 62: International Women's Day: In Conversation with Lisa Skeete Tatum
This week, in celebration of International Women’s Day, Lisa Skeete Tatum, Founder and CEO of Landit, speaks with Tom Raftery about her vision for a one-size-fits-one approach to growth in the workspace. Landit supports women and diverse groups at all stages of their career with personalized pathways and coaching.
3/3/2022 • 22 minutes, 35 seconds
Episode 61: Professional Services – How Digitization is Changing the Industry
This week, Ross Dawson, Futurist and Matt Emmert, Solution Director, SAP talk with Tom Raftery about how the professional services industry has changed due to the changing market conditions and evolving client demands. To compete, they must focus attracting and retaining talent, and on delivering new digital XaaS delivery models, based on outcomes rather than hourly or daily rates.
2/24/2022 • 22 minutes, 6 seconds
Episode 60: Sustainable Shipping: Humanizing the Supply Chain
In this fascinating podcast Stefan and Senta explain how workers are very isolated and spend months aboard ships with only a few crew members. Most of us don’t tend think about the humans involved in our global supply chains and in the choices, we make when we “consume”, but we are all connected. They go on to discuss how the shipping industry is looking at bringing in new initiatives to improve sustainability such as green shipping corridors and electric powered cargo ships.
2/17/2022 • 34 minutes, 12 seconds
Episode 59: Chemical Reaction: The Industry That Underpins the Supply Chain
In this week’s episode Tom meets with Natasha Oka, Bizbrain Technologies and Matt Reymann, SAP to discuss how the chemicals industry is the basis of thousands of products that we use in our daily lives. This reliance can result in severe supply shocks such as when Australia recently suffered a severe shortage of AdBlue and the recent global shortage of chlorine. They also discuss how the industry is now evolving to prevent future supply shocks.
2/10/2022 • 24 minutes, 51 seconds
Episode 58: Beating the Bias - The Female Experience in High Tech
This week Tom meets with Stephanie Nashawaty, Chief Customer Innovation Officer at SAP and Meaghan Riley, COO, Strategic Segments to hear how they were able to succeed as women in the tech industry. Stephanie and Meaghan share some of their experiences as they started out in tech. We hear how, in this welcome new era of diversity and inclusion, they are now passionate about giving back, supporting other women in their career development and talk to the strategies they recommend.
2/3/2022 • 28 minutes, 42 seconds
Episode 57: The Semiconductor Shortage – Three ways Manufacturers Can Overcome It
The global semiconductor shortage has been playing havoc with supply chains for products reliant on this technology. Jeff Howell, Global VP of SAP has published comprehensive research all about this semiconductor shortage. This week Jeff speaks with Tom Raftery to share what he uncovered in his months of research into the chip shortage, how it is affecting manufacturers and consumers, what can be done to solve it, and provides his insights into how this can be avoided in the future.
1/27/2022 • 28 minutes, 55 seconds
Episode 56: Esri - Digitizing the Planet to Understand Impact
As the drive for sustainability increases, global businesses are paying more attention to the impact their operations have around the globe. To make smart business decisions, they need transparency on a local level. This week, Cindy Elliott, Director Business Industry Sector & Corporate Responsibility Lead at Esri talks with Tom about how Esri is partnering with SAP to provide L+O (Location + Operations) data to help businesses understand their overall impact in each locality where they operate.
1/20/2022 • 21 minutes, 4 seconds
Episode 55: Is The Smart Factory Real?
With all the supply chain pressures experienced during the pandemic it’s become clear that manufacturers need to evolve how they operate, not only to manage demand but also to retain and attract workers and to reduce and report against their carbon footprint, all whilst responding to changing consumer demands. This week, Simon Culshaw, VP for Manufacturing Strategy at Atos and Mike Lackey, Global VP of Solution Management, Manufacturing, SAP talk with Tom Raftery about how manufacturers can bring the concept of the smart factory to life.
1/13/2022 • 31 minutes, 44 seconds
Episode 54: Sustainability : The Next Evolution of Digital Transformation
Sustainability has become more than just a “nice to have” – it’s become an integral part of business strategy. In this week’s episode, Sophia Mendelsohn. Chief Sustainability Officer and Head of ESG for Cognizant talks about the ways we can all take meaningful action to respond to the climate crisis – as individuals, as community members and as business leaders.
1/6/2022 • 25 minutes, 23 seconds
Episode 53: Rewind 2021: The Best of Industry Insights
As 2021 draws to a close, host Tom Raftery and special guest Timo Elliott revisit this season’s episodes thus far, pointing out common threads, ongoing themes, and their favorite quotes and learnings.
Catch up on what you may have missed, be reminded of favorite content you may want to revisit, and get a great synopsis of how businesses across industries are responding to challenges and turning them into opportunities.
12/23/2021 • 30 minutes, 50 seconds
Episode 52: Xaas: What Do Manufacturers Need To Know To Succeed?
As customer demands shift, manufacturers must embrace new business models and new ways to go to market. One potential option for greater profitability is to shift from selling tangible products and instead selling outcomes as a service. David Lowson (Capgemini) and Torsten Welte (SAP) join host Tom Raftery to discuss the opportunities and challenges of this emerging trend.
12/16/2021 • 35 minutes, 47 seconds
Episode 51: After COP 26 – how businesses can take action
Michael Groves (Founder & CEO, Topolytics) and Natasha Pergl (Global Circular Economy Lead, SAP) have just returned from the COP26 conference and share their insights with host Tom Raftery on the important role that technology companies and data scientists must play if we want to combat climate change at scale.
12/9/2021 • 30 minutes, 56 seconds
Episode 50: How Automation is Helping Maple Leaf Foods Save Time and Money
Trade claims management is an essential but hugely inefficient, manual and tedious process for consumer products companies. SAP joined with customer Maple Leaf Foods to co-innovate a new cloud-based solution that uses AI and machine learning to solve this complex business challenge. Hear how Maple Leaf Foods was able to serve their customers better by speeding up claims processing and reducing cash leakage.
12/2/2021 • 20 minutes, 20 seconds
Episode 49: How Can The Trucking Industry Retain and Attract Drivers To Prevent Supply Shocks?
The trucking industry currently does not have enough drivers to meet the increased demand caused by an uptick of activity on the consumer side. Covid made it worse since the age of the drivers has led to huge numbers choosing retirement. Replacing these drivers is slow as driver training/schools have needed to shut down or limit enrollment.
It is critically important to have good logistics and supply chain strategies, technology, and so much more. Still, the evidence is clear – without a good people strategy and technology to back it up, it doesn't matter how well you track your inventory, how well you plan the routes, and how well you communicate with your customers.
Stephanie Craig, Director, Solution Marketing, SAP SuccessFactors and Tim Motter, Solution Director, Travel & Transportation, SAP share their perspective on how HXM technology can help companies attract and retain drivers – and help solve the current global supply chain issues.
11/25/2021 • 22 minutes, 53 seconds
Episode 48: Retailers: Why Renting Is The New Buying
Consumers want to engage with brands that are sustainable -- but there can be no sustainability without profitability. Lizee, one of the startups in the SAP.io Sustainable Futures program, enables brands to produce fewer, more durable, more sustainable goods and reach even more customers without sacrificing revenue. Tanguy Frécon, Co-Founder & Chairman at Lizee, speaks with host Tom Raftery about the real and potential benefits to retailers as they shift from a linear to circular retail economy.
11/18/2021 • 29 minutes, 12 seconds
Episode 47: The Future of Telecommunications - 5G
In the last decade, the data usage over mobile has increased and number of subscribers and users increased but the revenue for telecommunication companies has gone down or stayed stable.
5G will bring huge opportunity for businesses including retail, manufacturing and travel and transportation. Data speed, IOT and connectivity will allow completely new use cases that we have never seen before. Will telcos own the end-to-end services for 5G or will others continue to benefit from the network they have paid for?
Domen Rakovec, SAP General Manager for Services Industries, Middle & Eastern Europe, talks with host Tom Raftery about the past, present, & future of the telecommunications industry and the opportunities for telcos to leverage 5G technology to diversify their revenue streams.
11/11/2021 • 26 minutes, 21 seconds
Episode 46: Modernizing Rail For A Digital and Sustainable Future
2021 is the Year of Rail, an EU wide initiative to promote rail as "a sustainable, innovative and safe mode of transport”. Railways have an incredible opportunity to invest in passenger experience to increase the number of travelers they serve. In addition, digitalizing the existing infrastructure (utilizing asset management and digital twin) allows both cargo and passengers to be transported in a sustainable, affordable, and safe way. Alicia Gutierrez and Kevin Schock from SAP’s Travel & Transportation industry team sit with host Tom Raftery to discuss what this means for SAP, our customers and the implications for both cargo and rail travelers.
11/4/2021 • 26 minutes, 42 seconds
Episode 45: Future of Work - The Rise of the Contingent Workforce
As businesses take steps towards recovery, and with people now preparing to return to work, they require a flexible, agile workforce to respond effectively to the volatile marketplace and to meet the rapidly shifting needs of customers. Business leaders are now focused on cloud-based digital solutions to maintain continuity and to prepare for future disruptions. Today’s discussion will explore how technology has evolved to manage this complicated area of spend management to produce efficiencies and enable greater visibility/flexibility to support the changing needs of business and a more flexible workforce across industries.
10/28/2021 • 25 minutes, 13 seconds
Episode 44: Streaming Services: Great CX is the Key to Customer Loyalty
Streaming services saw rapid growth during covid – but which will customers stick around once life returns to normal? What factors will determine whether a customer stays or cancels?
In Summer 2021, SAP Qualtrics conducted an online survey to approximately 1000 current streaming television customers. Richard Whittington, Global Head of Media at SAP and Erik Vogel, Global Head of High Tech & Telco at SAP Qualtrics, discuss the insights uncovered from the survey and share their perspectives on what it takes to be a world class streaming provider.
10/21/2021 • 37 minutes, 6 seconds
Episode 43: Getting Smart About Charging Electric Cars
The shift to electromobility and electric vehicles is dramatic. From design to sales and service the whole automotive industry is rapidly changing. The number of EV’s is growing exponentially year over year and with it an increased demand for charging points. Auto manufacturers and energy providers will need platform that can keep pace with the growth of EVs, balance the demand for the grid and give their customers a great charging experience.
10/14/2021 • 29 minutes, 31 seconds
Episode 42: The Future of Sustainable Shopping
This week, host Tom Raftery sits down with Achim Schneider, Global Head, SAP Retail Business Unit and Michael Scheibner, Head of Strategy, GK Software to find out how retailers can build back better from the pandemic and create customer loyalty through great omnichannel experience.
10/7/2021 • 28 minutes, 15 seconds
Episode 41: Seven Key Trends Driving the Future of the Consumer Products Industry
Host Tom Raftery and Sunny Neely, SAP Global Solution Director for Consumer Products, discuss insights from a recent research study which revealed 7 key trends that are driving the Consumer Products industry today including pressure from new entrants and increasing focus on sustainability. Sunny who has worked for a number of well-known consumer products firms explains how the industry should approach this new world and build better relationships with their customers.
9/30/2021 • 23 minutes, 48 seconds
Episode 40: The Race to Zero: Regenerative Business Models for a Sustainable Future
In the first episode of Season 2 of the Industry Insights by SAP podcast, new host Tom Raftery, Global VP, Futurist, and Innovation Evangelist at SAP, speaks with Wesley Spindler, Sustainability Strategy Director & Global Circular Economy Lead at Accenture and Stephen Jamieson, SAP Global Head of Circular Economy Solutions about how businesses are transforming to embrace a new regenerative business model that will support sustainability targets and help save our planets precious resources.
9/23/2021 • 34 minutes, 47 seconds
Episode 39: SAP's Industry Cloud Special Edition - Professional Services
Hear about the open innovation platform for SAP, our partners, and our customers, and learn specific Professional Services solutions in this episode of Industry Insights by SAP. Josephine Monberg interviews Anthony Aughterson, Founder of Keytree and Partner at Deloitte, and Jonathan Rhodes, Global VP, Head of Professional Services Industry Business Unit at SAP.
4/30/2021 • 32 minutes, 31 seconds
Episode 38: SAP and Northern Trust: Assurance in the Insurance Industry
Josephine Monberg interviews Toni Tomic and Christopher Dvorak about the partnership between SAP and Northern Trust in this episode of Industry Insights by SAP. Hear how the partnership creates the market leading approach in the Insurance industry with a scalable system and business-driven content and services.
4/23/2021 • 27 minutes, 21 seconds
Episode 37: SAP's Industry Cloud Special Edition- Utilities
Hear about the open innovation platform for SAP, our partners, and our customers, and learn specific Utilities solutions in this episode of Industry Insights by SAP. Josephine Monberg interviews Emil Bruusgaard, Managing Director at Thüga SmartService, and Henrik Ostermann, Co-Innovation Lead Cloud for Utilities at SAP. Listen now!
4/7/2021 • 21 minutes, 27 seconds
Episode 36: SAP's Industry Cloud Special Edition- Industrial Machinery and Components
Hear about the open innovation platform for SAP, our partners, and our customers, and learn specific Industrial Machinery and Components solutions in this episode of Industry Insights by SAP. Josephine Monberg interviews Gaurav Garg, Strategic Sales in EMEA & Member of IBM Industry Academy, and Patrick Lamm, Program Lead for SAP’s Industry Cloud in Industrial Machinery and Components.
3/3/2021 • 20 minutes, 19 seconds
Episode 35: SAP's Industry Cloud Special Edition- How Startups Innovate with SAP's customers
Josephine Monberg interviews Tobias Buxhoidt, Founder and CEO at parcelLab and Max Kissel, Founder and CEO at Soley. Learn how startups innovate with industry cloud solutions and hear real examples of how customers can benefit from an open innovation platform on this episode of Industry Insights by SAP.
1/11/2021 • 31 minutes, 19 seconds
Episode 34: SAP's Industry Cloud Special Edition- Automotive
Hear about the open innovation platform for SAP, our partners, and our customers, and learn specific Automotive solutions in this episode of Industry Insights by SAP. Josephine Monberg interviews Jim Davis, Director of Americas Automotive Industry Business Unit at SAP, and Martin Bilderbeck, Sr. Business Development Executive of Automotive at Capgemini.
12/8/2020 • 20 minutes, 24 seconds
Episode 33: SAP's Industry Cloud Special Edition- Consumer Products
Josephine Monberg interviews Mark Osborn, Global VP of Strategy & Operations, Consumer Products IBU at SAP and Nathan Anderson, CEO and Co-Founder of Scantrust about SAP’s Industry Cloud in the Consumer Products Industry. Hear about the open innovation platform for SAP, our partners, and our customers, and learn specific Consumer Products solutions in this episode of Industry Insights by SAP.
12/2/2020 • 24 minutes, 54 seconds
Episode 32: SAP and Oxford Economics: Building Interconnected Companies in the High Tech Industry
A report done by SAP and Oxford economics attempts to find out if an interconnected business exhibits more resiliency than other businesses. To put this report in the context of the high tech industry, Josephine Monberg interviews Patrick Maroney, High Tech Executive Industry Advisor at SAP in this episode of Industry Insights by SAP.
11/17/2020 • 23 minutes, 59 seconds
Episode 31: SAP's Industry Cloud Special Edition- Engineering, Construction, and Operations
To kick-off a new series focusing on SAP’s Industry Cloud, Josephine Monberg interviews Johnny Clemmons, Global Head for the Engineering, Construction, and Operations Industry at SAP and Donald Wachs, Head of Industrial Equipment and Manufacturing at BearingPoint. Hear about the open innovation platform for SAP, our partners, and our customers, and learn specific EC&O solutions in this episode of Industry Insights by SAP.
11/10/2020 • 13 minutes, 37 seconds
Episode 30: SAP and Oxford Economics: Building Interconnected Companies in the Chemical Industry
In this episode of Industry Insights by SAP, host Josephine Monberg and guest Alex Pierroutsakos take a closer look at a report that was done in collaboration between SAP and Oxford economics. The report surveys about 3,000 senior business leaders and looks at how they were able to build an interconnected company and how these companies show great resiliency.
View the report: https://www.sap.com/oe-chemicals
11/4/2020 • 17 minutes, 48 seconds
Episode 29: Embracing a Human-Centric Approach in Digital Transformation
At the heart of every digital transformation should be technology made for humans, with human values in mind. Josephine Monberg interviews Gia-Thi Nguyen, Head of Customer Service at Siemens Healthcare Vietnam, about how to become a digital champion and use creativity to drive the most impactful change.
10/13/2020 • 29 minutes, 33 seconds
Episode 28: The Company of the Future Will Have No Employees
Imagine a future where businesses will have no employees and will operate like the movie industry where a talented group of people come together, make a great movie and then move on. Contingent labor is everything in this future. Josephine Monberg sits down with Arun Srinivasan, General Manager of SAP Fieldglass and talks about what companies should do to get ready for this.
9/18/2020 • 23 minutes, 4 seconds
Episode 27: The Global Impact of COVID-19 on the Chemical Industry
In this episode of the Industry Insights by SAP podcast, Josephine Monberg interviews Dr. Thorsten Wenzel, Vice President and Global Head of Chemicals at SAP. Listen now to hear Thorsten discuss the short- and long-term impact of the coronavirus pandemic on the chemical industry and how technology has helped in the recovery process.
7/21/2020 • 28 minutes, 3 seconds
Episode 26: Digital Realty - Reimagining Customer Experience during COVID-19
In this episode of Industry Insights by SAP, Josephine Monberg interviews Lisa Kolbe, Senior Customer Experience Manager at Digital Realty. Lisa shares how Digital Realty has embraced relationships and positive culture to power their customer experience DNA and promote the digital ambitions of their customers.
7/14/2020 • 32 minutes, 20 seconds
Episode 25: The Global Impact of COVID-19 on the Fashion Industry
In this episode of the Industry Insights by SAP podcast, Josephine Monberg interviews Peter Akbar, Global Vice President and Chief Customer Officer Fashion at SAP and Stephen Henly, Head of Fashion, SAP Industries, EMEA North. Listen now to hear Peter and Stephen discuss the short- and long-term impact of the coronavirus pandemic on the fashion industry and how technology has helped in the recovery process.
6/15/2020 • 25 minutes, 23 seconds
Episode 24: The Global Impact of COVID-19 on the Life Sciences Industry
In this episode of the Industry Insights by SAP podcast, Josephine Monberg interviews Mandar Paralkar, Global VP of the Life Sciences Industry at SAP. Listen now to hear Mandar discuss the short- and long-term impact of the coronavirus pandemic on the life sciences industry and how technology has helped in the recovery process.
6/8/2020 • 20 minutes, 21 seconds
Episode 23: The Global Impact of COVID-19 on the Agribusiness Industry
In this episode of the Industry Insights by SAP podcast, Josephine Monberg interviews Anja Strothkaemper, VP of Agribusiness and Commodity Management at SAP. Listen now to hear Anja discuss the short- and long-term impact of the coronavirus pandemic on the agribusiness industry and how technology has helped in the recovery process.
6/4/2020 • 25 minutes
Episode 22: Oshkosh - Providing Critical Support in Times of Crisis for Customers and Employees Around the World
On this episode of Industry Insights by SAP, Josephine Monberg interviews Katrina Schiedemeyer, Senior Engineer of Supplier Development at Oshkosh Corporation. Oshkosh Corporation has used technology to help their suppliers, employees, and customers stay connected through the COVID-19 pandemic. Listen now to hear Katrina explain how Oshkosh Corporation optimizes the experiences they deliver in a time of crisis.
6/4/2020 • 27 minutes, 57 seconds
Episode 21: Revuze - Using AI to Discover New Trends During COVID-19
On this episode of Industry Insights by SAP, Josephine Monberg interviews Alon Ghelber, CMO at Revuze. Revuze uses data and self-learning AI to analyze trends and understand consumer behavior in various industries. Listen now to hear about new trends occurring in response to the coronavirus pandemic.
6/4/2020 • 21 minutes, 58 seconds
Episode 20: The Global Impact of COVID-19 on the Telecommunications Industry
Telecommunications is so essential in a time when we cannot connect in person. On this episode of Industry Insights by SAP, Josephine Monberg interviews Michaella Munyuzangabo, Global Solution Manager of Telecommunications at SAP. Michaella discusses the short- and long-term impacts of the coronavirus pandemic on the telecommunications industry and how technology can help aid in the recovery from this crisis.
6/3/2020 • 22 minutes, 25 seconds
Episode 19: Premikati and ViaQuest - Connecting Healthcare Workers with Needed Protection
Personal protective equipment (PPE) is in short supply and companies like ViaQuest need to protect their health care workers during COVID-19. Listen to this episode of Industry Insights by SAP to hear how SAP partner, Premikati, was able to use the SAP Ariba Spot Buy catalog to provide ViaQuest with much needed PPE. Josephine Monberg interviews Chad Buchanan, COO and General Counsel Premikat, and Amanda Overmyer, VP of Sales ViaQuest, about this great success story.
5/29/2020 • 12 minutes, 2 seconds
Episode 18: The Global Impact of COVID-19 on the Professional Services Industry
On this episode of Industry Insights by SAP, Josephine Monberg interviews Jonathan Rhodes, Global Head of Professional Services Industry Unit at SAP. Jonathan gives his perspective on how the professional services industry has been impacted by the coronavirus pandemic and how technology will be able to help going forward.
5/20/2020 • 22 minutes, 14 seconds
Episode 17: The Global Impact of COVID-19 on the Automotive Industry
On this episode of Industry Insights by SAP, Josephine Monberg interviews Moncombu Raju, Director of Solution Management for the Automotive Industry at SAP. Raju discusses the short- and long-term impacts of the coronavirus pandemic on the automotive industry and how technology can help aid in the recovery from this crisis.
5/18/2020 • 20 minutes, 50 seconds
Episode 16: The Global Impact of COVID-19 on the Engineering, Construction and Operations Industry
On this episode of Industry Insights by SAP, Josephine Monberg interviews Shenaz Bilkis, Expert, EC&O Business Unit at SAP. Shenaz discusses the short and long term impacts of the coronavirus pandemic on the EC&O industry and how technology can help aid in the recovery from this crisis.
5/15/2020 • 25 minutes, 5 seconds
Episode 15: The Global Impact of the COVID-19 Pandemic on the Banking Industry
Banks around the world have responded quickly to the current crisis to keep economies moving in the right direction. In this episode of Industry Insights by SAP, Josephine Monberg hosts Dr. Betty Moon, North America Financial Services Industry Executive Advisor at SAP. Dr. Betty Moon describes the impact of Covid-19 on the banking industry and how technology will continue to transform banking going forward.
5/15/2020 • 21 minutes, 24 seconds
Episode 14: The Global Impact of the COVID-19 Pandemic on the Industrial Machinery and Components Industry
In this episode of Industry Insights by SAP, Josephine Monberg hosts Sayan Bose, Expert in the Industrial Machinery and Components Business Unit at SAP. Sayan shares how IM&C companies have responded well to the crisis by reaching out to their customers and addressing their needs right away.
5/15/2020 • 20 minutes, 25 seconds
Episode 13: The Global Impact of the COVID-19 Pandemic on the High Tech Industry
Through the disruptions that Covid-19 has caused, the necessity of technology is even more apparent. In this episode of Industry Insights by SAP, Josephine Monberg hosts Keith Baranowski, Global Vice President and General Manager of Direct Spend Solutions at SAP Ariba, and Jeff Howell, Global Vice President and Head of High Tech Industry Business Unit.
5/14/2020 • 24 minutes, 16 seconds
Episode 12: The Global Impact of the COVID-19 Pandemic on the Media Industry
In this episode of Industry Insights by SAP, Josephine Monberg hosts Richard Whittington, Global Head of Media and Entertainment Industry Unit at SAP. Richard dissects the various aspects of the media industry and shares how the pandemic has impacted each one of them.
5/14/2020 • 22 minutes, 39 seconds
Episode 11: The Global Impact of the COVID-19 Pandemic on the Healthcare Industry
The healthcare industry has been working overtime to care for the sick and keep workers safe during Covid-19. In this episode of Industry Insights by SAP, Josephine Monberg hosts Michael Byczkowski, Global Head of IBU Healthcare Providers at SAP. Michael shares how the healthcare industry has stepped up in response to Covid-19 and how technology can continue to support the industry.
5/13/2020 • 16 minutes, 30 seconds
Episode 10: The Global Impact of the COVID-19 Pandemic on the Utilities Industry
The utilities industry is critical to our everyday lives and even more so during Covid-19 to keep everyone safe and healthy. In this episode of Industry Insights by SAP, Josephine Monberg hosts Marc Rosson, Enterprise Architect at Snohomish Public Utility District, and Stefan Wolf, VP for the Go to Market Execution for Utilities at SAP.
5/6/2020 • 26 minutes, 58 seconds
Episode 9: The Global Impact of the COVID-19 Pandemic on the Insurance Industry
Josephine Monberg interviews Toni Tomic, Global Head of Insurance at SAP, on this episode of Industry Insights by SAP. Toni discusses how the insurance industry has managed during the coronavirus pandemic and how technology will play a role in the recovery and transformation of insurance.
5/5/2020 • 21 minutes, 27 seconds
Episode 8: The Global Impact of the COVID-19 Pandemic on the Wholesale Distribution Industry
Supply chains have been disrupted due to the coronavirus, greatly impacting wholesale distribution. Josephine Monberg interviews Magnus Meier, Global Head of Wholesale Distribution at SAP, in this episode of Industry Insights by SAP. Magnus provides expert vision to how the wholesale industry can respond during this crisis and prepare for the future.
5/5/2020 • 14 minutes, 55 seconds
Episode 7: The Global Impact of the COVID-19 Pandemic on the Aerospace and Defense Industry
Travel bans have been put in place all over the world to slow the spread of coronavirus. Glenn McDonald, Principal at AeroDynamic Advisory, and Torsten Welte, Global VP of Aerospace & Defense and Travel & Transportation at SAP, respond to the drastic change in operations for the aerospace and defense industry in this episode of Industry Insights by SAP.
5/5/2020 • 26 minutes, 57 seconds
Episode 6: The Global Impact of the COVID-19 Pandemic on the Mining Industry
Josephine Monberg interviews mining industry experts, Shabir Ahmed and Anton Kroger, in this episode of Industry Insights by SAP. Shabir and Anton give their perspective on what the impacts of COVID-19 are on mining industry and how it will accelerate digital transformation like never seen before.
5/5/2020 • 26 minutes, 32 seconds
Episode 5: The Global Impact of the Coronavirus Pandemic on Retail Industry
In this episode of Industry Insights podcast by SAP, Achim Schneider, Global Head of Retail at SAP, answers questions regarding the short, mid and long-term impact of COVID-19 on the retail industry. Achim provides expert advice and offers solutions for retailers in this difficult time.
4/29/2020 • 20 minutes, 29 seconds
Episode 4: The Global Impact of the Coronavirus Pandemic on Private Equity
In this episode of the Industry Insights podcast by SAP, our Global Head of Private Equity, Sean Epstein, sits down with host Josephine Monberg to discuss the effects the COVID-19 crisis is having on private equity backed companies across the globe. Sean shares his expertise and insight on the private equity landscape and how private equity firms can start re-imaging operations now and into the future to not only weather this storm but come out stronger ahead of the recovery.
4/29/2020 • 21 minutes, 7 seconds
Episode 3: The Global Impact of the Coronavirus Pandemic on Building Products Industry
The construction industry is seen as an essential business during this global pandemic. With construction still happening, building products are also a necessity. There is a huge impact on the way that these companies are now running and in the output of their work. In this podcast, Ursula Gruen, Global Lead of the Building Products Industry at SAP, answers how COVID-19 is affecting the building products industry.
4/29/2020 • 24 minutes, 7 seconds
Episode 2: The Global Impact of the Coronavirus Pandemic on Worldwide Education
Education is one of the many areas that has had to drastically adapt due to the Coronavirus pandemic. Students and teachers had to completely change the ways of learning in an extremely short time frame. With various restrictions such as accessibility to digital learning, difficult home environments, etc., there are many questions about how this current situation will impact students’ ability to learn. In this podcast Dr. Malcolm Woodfield, Global leader of SAP’s Education and Research Industry Practice, answers top-of-mind questions regarding the short term impact of Covid-19, mental health of students and educators, what education in the future might look like, and more.
4/29/2020 • 32 minutes, 50 seconds
Episode 1: 500 Hospital Beds in 30 Minutes: How tech battles Coronavirus
SAP VP, Richard Primm, was posed with a seemingly impossible task: Find 500 hospital beds for a temporary hospital in New York within 30 minutes. On this episode, Richard shares how him and his team secured the beds through the power of technology and SAP’s ecosystem of partners and customers. This is just one example of how digital platforms are changing the way that companies are able to fight the Coronavirus pandemic.